Page 1

GEHealthcare
MARS™V8
AmbulatoryECGSystem 
ServiceManual
SoftwareVersion8 
2083129-004RevisionD
MARS™V8AmbulatoryECGSystem 
English 
©2014-2017GeneralElectricCompany. 
AllRightsReserved.
 
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PublicationInformation
TheinformationinthismanualappliesonlytotheMARSAmbulatoryECGSystemVersion8runningservicepack4orlater.Itdoesnotapply 
toearlierproductversions.Duetocontinuingproductinnovation,specicationsinthismanualaresubjecttochangewithoutnotice.
MARS,MUSE,andCardioSoftaretrademarksownedbyGEMedicalSystemsInformationTechnologies,Inc.,aGeneralElectricCompany 
goingtomarketasGEHealthcare.Allothertrademarkscontainedhereinarethepropertyoftheirrespectiveowners.
Revision
A
B
C15May2015
D
Date
25October2014Internalrelease.
25October2014Customerrelease.
5May2017
Comments
Updatedthelistofsecuritykeys(dongles)inChapter8,“PartsList”.
Madethefollowingchanges:
•ChangedsupportedsoftwarefromSP4toservicepack4orlater.
•AddedinstructionstoexcludeMARSprocessesfromAVsoftware
scans.
•CorrectedMARSWebServerdefaultport.
•Removedobsoletesecuritykeys.
ToaccessotherGEHealthcareDiagnosticCardiologydocuments,gototheCommonDocumentationLibrary(CDL),locatedat
www.gehealthcare.com/documents
,andclickCardiology.
2MARS™V82083129-004D
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ServiceManualLanguageInformation
WARNING 
(EN)
ПРЕДУПРЕЖДЕНИЕ 
(BG)
警告
(ZH-CN)
警告
(ZH-TW)
UPOZORENJE 
(HR)
VAROVÁNÍ 
(CS)
ThisservicemanualisavailableinEnglishonly.
•Ifacustomer'sserviceproviderrequiresalanguageotherthanEnglish,itisthecustomer's
responsibilitytoprovidetranslationservices.
•Donotattempttoservicetheequipmentunlessthisservicemanualhasbeenconsulted
andisunderstood.
•Failuretoheedthiswarningmayresultininjurytotheserviceprovider ,operator,orpatient,
fromelectricshock,mechanicalorotherhazards.
Товаупътванезаработаеналичносамонаанглийскиезик.
•Акодоставчикътнауслугатанаклиентаизискадругезик,задължениенаклиентае
даосигурипревод.
•Неизползвайтеоборудването,предидастесеконсултиралииразбралиупътването
заработа.
•Неспазванетонатовапредупреждениеможедадоведедонараняваненадоставчика
науслугата,оператораилипациентврезултатнатоковударилимеханичнаили 
другаопасност.
本维修手册仅提供英文版本。
•如果维修服务提供商需要非英文版本,客户需自行提供翻译服务。
•未详细阅读和完全理解本维修手册之前,不得进行维修。
•忽略本警告可能对维修人员,操作员或患者造成触电、机械伤害或其他形式的伤害。
本維修手冊只提供英文版。
•如果客戶的維修人員有英語以外的其他語言版本需求,則由該客戶負責提供翻
譯服務。
•除非您已詳閱本維修手冊並了解其內容,否則切勿嘗試對本設備進行維修。
•不重視本警告可能導致維修人員、操作人員或病患因電擊、機械因素或其他因素
而受到傷害。
Oveuputezaservisiranjedostupnesusamonaengleskomjeziku.
•Ukolikokorisničkiserviszahtijevanekidrugijezik,korisnikovajeodgovornostosigurati
odgovarajućiprijevod.
•Nemojtepokušavatiservisiratiopremuukolikonistekonzultiraliirazumjelioveupute.
•Nepoštivanjeovogupozorenjamožerezultiratiozljedamaservisnogosoblja,korisnikaili
pacijentaprouzročenimelektričnimudaromtemehaničkimilinekimdrugimopasnostima.
Tentoprovoznínávodexistujepouzevanglickémjazyce.
•Vpřípadě,žeexterníslužbazákazníkůmpotřebujenávodvjinémjazyce,jezajištění
překladudoodpovídajícíhojazykaúkolemzákazníka.
•Nesnažteseoúdržbutohotozařízení,anižbystesipřečetlitentoprovoznínávoda
pochopilijehoobsah.
•Vpřípaděnedodržovánítétovarovánímůžedojítkporaněnípracovníkaprodejního
servisu,obslužnéhopersonálunebopacientůvlivemelektrickéhoproudu,respektive 
vlivemmechanickýchčijinýchrizik.
2083129-004DMARS™V8
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ServiceManualLanguageInformation(cont'd.)
ADVARSEL 
(DA)
Denneservicemanualndeskunpåengelsk.
•Hvisenkundesteknikerharbrugforetandetsprogendengelsk,erdetkundensansvar
atsørgeforoversættelse.
•Forsøgikkeatservicereudstyretmedmindredenneservicemanualharværetkonsulteret
ogerforstået.
•Manglendeoverholdelseafdenneadvarselkanmedføreskadepågrundafelektrisk,
mekaniskellerandenfareforteknikeren,operatørenellerpatienten.
WAARSCHUWING 
(NL)
DezeservicemanualisalleeninhetEngelsverkrijgbaar.
•Indienhetonderhoudspersoneeleenanderetaalnodigheeft,danisdeklant
verantwoordelijkvoordevertalingervan.
•Probeerdeapparatuurnietteonderhoudenvoordatdezeservicemanualgeraadpleegd
enbegrepenis.
•Indiendezewaarschuwingnietwordtopgevolgd,zouhetonderhoudspersoneel,de
gebruikerofeenpatiëntgewondkunnenrakenalsgevolgvaneenelektrischeschok, 
mechanischeofanderegevaren.
HOIATUS 
(ET)
Käesolevteenindusjuhendonsaadavalainultinglisekeeles.
•Kuiklienditeeninduseosutajanõuabjuhenditinglisekeelesterinevaskeeles,vastutab
klienttõlketeenuseosutamiseeest.
•Ärgeüritageseadmeidteenindadaenneeelnevaltkäesolevateenindusjuhendiga
tutvumistjasellestarusaamist.
•Käesolevahoiatuseeiraminevõibpõhjustadateenuseosutaja,operaatorivõipatsiendi
vigastamistelektrilöögi,mehaanilisevõimuuohutagajärjel.
VAROITUS 
(FI)
Tämähuolto-ohjeonsaatavillavainenglanniksi.
•Josasiakkaanhuoltohenkilöstövaatiimuutakuinenglanninkielistämateriaalia,tarvittavan
käännöksenhankkiminenonasiakkaanvastuulla.
•Äläyritäkorjatalaitteistoaennenkuinoletvarmastilukenutjaymmärtänyttämän
huolto-ohjeen.
•Mikälitätävaroitustaeinoudateta,seurauksenavoiollahuoltohenkilöstön,laitteiston
käyttäjäntaipotilaanvahingoittuminensähköiskun,mekaanisenviantaimuun 
vaaratilanteenvuoksi.
ATTENTION 
(FR)
Cemanueltechniquen'estdisponiblequ'enanglais.
•Siunservicetechniqueclientsouhaiteobtenircemanueldansuneautrelangueque
l'anglais,ildevraprendreenchargelatraductionetlaresponsabilitéducontenu.
•Nepastenterd'intervenirsurleséquipementstantquelemanueltechniquen'apasété
consultéetcompris.
•Lenon-respectdecetavertissementpeutentraînerchezletechnicien,l'opérateuroule
patientdesblessuresduesàdesdangersélectriques,mécaniquesouautres.
4
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ServiceManualLanguageInformation(cont'd.)
WARNUNG 
(DE)
ΠΡΟΕΙΔΟΠΟΙΗΣΗ 
(EL)
FIGYELMEZTETÉS 
(HU)
AÐVÖRUN 
(IS)
PERINGATAN 
(ID)
DieseServiceanleitungistnurinenglischerSpracheverfügbar .
•FallsderKundendiensteineandereSprachebenötigt,musserfüreineentsprechende
Übersetzungsorgen.
•KeineWartungdurchführen,ohnedieseServiceanleitunggelesenundverstandenzu
haben.
•BeiZuwiderhandlungkanneszuVerletzungendesKundendiensttechnikers,des
AnwendersoderdesPatientendurchStromschläge,mechanischeodersonstigeGefahren 
kommen.
Τοπαρόνεγχειρίδιοσέρβιςδιατίθεταιστααγγλικάμόνο.
•Εάντοάτομοπαροχήςσέρβιςενόςπελάτηαπαιτείτοπαρόνεγχειρίδιοσεγλώσσαεκτός
τωναγγλικών,αποτελείευθύνητουπελάτηναπαρέχειυπηρεσίεςμετάφρασης.
•Μηνεπιχειρήσετετηνεκτέλεσηεργασιώνσέρβιςστονεξοπλισμόεκτόςεάνέχετε
συμβουλευτείκαιέχετεκατανοήσειτοπαρόνεγχειρίδιοσέρβις.
•Εάνδενλάβετευπόψητηνπροειδοποίησηαυτή,ενδέχεταιναπροκληθείτραυματισμός
στοάτομοπαροχήςσέρβις,στοχειριστήήστονασθενήαπόηλεκτροπληξία,μηχανικούς 
ήάλλουςκινδύνους.
Ezaszervizkézikönyvkizárólagangolnyelvenérhetőel.
•Haavevőszervizellátójaangoltóleltérőnyelvretartigényt,akkoravevőfelelőssége
afordításelkészíttetése.
•Nepróbáljaelkezdenihasználniaberendezést,amígaszervizkézikönyvbenleírtakat
nemértelmeztékésértettékmeg.
•Ezengyelmeztetésgyelmenkívülhagyásaaszervizellátó,aműködtetővagyapáciens
áramütés,mechanikaivagyegyébveszélyhelyzetmiattisérüléséteredményezheti.
Þessiþjónustuhandbókereingöngufáanlegáensku.
•Efaðþjónustuveitandiviðskiptamannsþarfnastannarstungumálsenensku,erþaðskylda
viðskiptamannsaðskaffatungumálaþjónustu.
•Reyniðekkiaðafgreiðatækiðnemaþessiþjónustuhandbókhefurveriðskoðuðogskilin.
•Brotáaðsinnaþessariaðvörungeturleitttilmeiðslaáþjónustuveitanda,stjórnandaeða
sjúklingifráraosti,vélrænumeðaöðrumáhættum.
ManualservisinihanyatersediadalambahasaInggris.
•JikapenyediajasaservispelangganmemerlukanbahasalainselaindariBahasaInggris,
merupakantanggungjawabdaripenyediajasaservistersebutuntukmenyediakan 
terjemahannya.
•Janganmencobamelakukanservisterhadapperlengkapankecualitelahmembacadan
memahamimanualservisini.
•Mengabaikanperingataninibisamengakibatkancederapadapenyediaservis,operator ,
ataupasien,karenaterkenakejutlistrik,bahayamekanisataubahayalainnya.
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ServiceManualLanguageInformation(cont'd.)
AVVERTENZA 
(IT)
警告
(JA)
경고
(KO)
ЕСКЕРТУ 
(KK)
BRĪDINĀJUMS 
(LV)
ĮSPĖJIMAS 
(LT)
IlpresentemanualedimanutenzioneèdisponibilesoltantoinInglese.
•Seunaddettoallamanutenzionerichiedeilmanualeinunalinguadiversa,ilclienteè
tenutoaprovvederedirettamenteallatraduzione.
•Siprocedaallamanutenzionedell'apparecchiaturasolodopoaverconsultatoilpresente
manualeedavernecompresoilcontenuto.
•Ilnonrispettodellapresenteavvertenzapotrebbefarcompiereoperazionidacuiderivino
lesioniall'addetto,allamanutenzione,all'utilizzatoreedalpazienteperfolgorazione 
elettrica,perurtimeccaniciodaltririschi.
このサービスマニュアルは英語版しかありません。
•サービスを担当される業者が英語以外の言語を要求される場合、翻訳作業はその業
者の責任で行うものとさせていただきます。
•このサービスマニュアルを熟読し、十分に理解をした上で装置のサービスを
行ってください。
•この警告に従わない場合、サービスを担当される方、操作員あるいは患者が、感電
や機械的又はその他の危険により負傷する可能性があります。
본서비스지침서는영어로만이용하실수있습니다.
•고객의서비스제공자가영어이외의언어를요구할경우,번역서비스를제공하는것
은고객의책임입니다.
•본서비스지침서를참고했고이해하지않는한은해당장비를수리하려고시도하
지마십시오.
•이경고에유의하지않으면전기쇼크,기계상의혹은다른위험으로부터서비스제
공자,운영자혹은환자에게위해를가할수있습니다.
Бұлқызметкөрсетубойыншанұсқаулығытекағылшынтіліндеқолжетімді.
•Тұтынушыныңқызметпровайдеріағылшынтіліненбасқатілдегінұсқаныталапетсе,
аударубойыншақызметтеріменқамтамасызетутұтынушыжауапкершілігіндеболуы 
тиіс.
•Бұлқызметкөрсетубойыншанұсқаулығынназарғаалып,түсінбегенше,жабдыққа
қызметкөрсетуденбастартыңыз.
•Бұлескертудіелемеуқызметпровайдері,операторнемесеемделушініңэлектр
шогынан,механикалықнемесебасқақауіптернәтижесіндежарақаталуынаәкелуі 
мүмкін.
Šīapkalpotājurokasgrāmatairpieejamatikaiangļuvalodā.
•Jaapkalpošanassniedzējamnepieciešamainformācijacitā,nevisangļu,valodā,klienta
pienākumsirnodrošināttāstulkošanu.
•Neveicietaprīkojumaapkopi,neizlasotunnesaprototapkalpotājurokasgrāmatu.
•Šībrīdinājumaneievērošanavarradītelektriskāsstrāvastrieciena,mehāniskuvaiciturisku
izraisītutraumuapkopessniedzējam,operatoramvaipacientam.
Šiseksploatavimovadovasyraprieinamastikanglųkalba.
•Jeiklientopaslaugųtiekėjasreikalaujavadovokitakalba-neanglų,numatytivertimo
paslaugasyraklientoatsakomybė.
•Nemėginkiteatliktiįrangostechninėspriežiūros,nebentatsižvelgėteįšįeksploatavimo
vadovąirjįsupratote.
•Jeineatkreipsitedėmesioįšįperspėjimą,galimisužalojimaidėlelektrosšoko,mechaninių
arkitųpaslaugųtiekėjui,operatoriuiarpacientui.
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ServiceManualLanguageInformation(cont'd.)
ADVARSEL 
(NO)
Denneservicehåndbokennnesbarepåengelsk.
•Hviskundensserviceleverandørtrengeretannetspråk,erdetkundensansvaråsørge
foroversettelse.
•Ikkeforsøkåreparereutstyretutenatdenneservicehåndbokenerlestogforstått.
•Manglendehensyntildenneadvarselenkanføretilatserviceleverandøren,operatøren
ellerpasientenskadespågrunnavelektriskstøt,mekaniskeellerandrefarer .
OSTRZEŻENIE 
(PL)
Niniejszypodręcznikserwisowydostępnyjestjedyniewjęzykuangielskim.
•Jeślidostawcausługklientawymagajęzykainnegoniżangielski,zapewnienieusługi
tłumaczeniajestobowiązkiemklienta.
•Nienależyserwisowaćwyposażeniabezzapoznaniasięizrozumienianiniejszego
podręcznikaserwisowego.
•Niezastosowaniesiędotegoostrzeżeniamożespowodowaćurazydostawcyusług,
operatoralubpacjentawwynikuporażeniaelektrycznego,zagrożeniamechanicznego 
bądźinnego.
AVISO 
(PT-BR)
Estemanualdeassistênciatécnicasóseencontradisponíveleminglês.
•SeoserviçodeassistênciatécnicadoclientenãoforGE,eprecisardeoutroidioma,será
daresponsabilidadedoclientefornecerosserviçosdetradução.
•Nãotenterepararoequipamentosemterconsultadoecompreendidoestemanualde
assistênciatécnica.
•Onãocumprimentodesteavisopodeporemperigoasegurançadotécnico,operadorou
pacientedevidoachoqueselétricos,mecânicosououtros.
AVISO 
(PT-PT)
Estemanualtécnicosóseencontradisponíveleminglês.
•Seaassistênciatécnicadoclientesolicitarestesmanuaisnoutroidioma,éda
responsabilidadedoclientefornecerosserviçosdetradução.
•Nãotenterepararoequipamentosemterconsultadoecompreendidoestemanual
técnico.
•Onãocumprimentodesteavisopodeprovocarlesõesaotécnico,aoutilizadorouao
pacientedevidoachoqueseléctricos,mecânicosououtros.
AVERTISMENT 
(RO)
Acestmanualdeserviceestedisponibilnumaiînlimbaengleză.
•Dacăunfurnizordeserviciipentruclienţinecesităoaltălimbădecâtceaengleză,estede
datoriaclientuluisăfurnizezeotraducere.
•Nuîncercaţisăreparaţiechipamentuldecâtulteriorconsultăriişiînţelegeriiacestui
manualdeservice.
•Ignorareaacestuiavertismentarputeaducelarănireadepanatorului,operatoruluisau
pacientuluiînurmapericolelordeelectrocutare,mecanicesaudealtănatură.
ПРЕДУПРЕЖДЕНИЕ 
(RU)
Настоящееруководствопообслуживаниюпредлагаетсятольконаанглийскомязыке.
•Еслисервисномуперсоналуклиентанеобходиморуководствоненаанглийском,ана
каком-тодругомязыке,клиентуследуетобеспечитьпереводсамостоятельно.
•Преждечемприступатькобслуживаниюоборудования,обязательнообратитеськ
настоящемуруководствуивнимательноизучитеизложенныевнемсведения.
•Несоблюдениетребованийданногопредупрежденияможетпривестиктому,что
специалистыпообслуживанию,операторыилипациентыполучатударэлектрическим 
током,механическуютравмуилидругоеповреждение.
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ServiceManualLanguageInformation(cont'd.)
UPOZORENJE 
(SR)
VAROVANIE 
(SK)
OPOZORILO 
(SL)
ADVERTENCIA 
(ES)
VARNING 
(SV)
UYARI 
(TR)
Ovoservisnouputstvojedostupnosamonaengleskomjeziku.
•Akoklijentovserviserzahtevanekidrugijezik,klijentjedužandaobezbediprevodilačke
usluge.
•Nepokušavajtedaopraviteuređajakonistepročitaliirazumeliovoservisnouputstvo.
•Zanemarivanjeovogupozorenjamožedovestidopovređivanjaservisera,rukovaocaili
pacijentausledstrujnogudara,ilimehaničkihidrugihopasnosti.
Tentonávodnaobsluhujekdispozíciilenvangličtine.
•Akzákazníkovposkytovateľslužiebvyžadujeinýjazykakoangličtinu,poskytnutie
prekladateľskýchslužiebjezodpovednosťouzákazníka.
•Nepokúšajtesaoobsluhuzariadeniaskôr,akosineprečítatenávodnaobsluhua
neporozumietemu.
•Zanedbanietohtovarovaniamôževyústiťdozraneniaposkytovateľaslužieb,obsluhujúcej
osobyalebopacientaelektrickýmprúdom,mechanickýmaleboinýmnebezpečenstvom.
Taservisnipriročnikjenavoljosamovangleškemjeziku.
•Čeponudnikstoritvestrankepotrebujepriročnikvdrugemjeziku,morastrankazagotoviti
prevod.
•Neposkušajteservisiratiopreme,četegapriročnikanistevcelotiprebraliinrazumeli.
•Četegaopozorilaneupoštevate,selahkozaradielektričnegaudara,mehanskihalidrugih
nevarnostipoškodujeponudnikstoritev,operateralibolnik.
Estemanualdeserviciosóloexisteeninglés.
•Sielencargadodemantenimientodeunclientenecesitaunidiomaquenoseaelinglés,el
clientedeberáencargarsedelatraduccióndelmanual.
•Nosedeberádarserviciotécnicoalequipo,sinhaberconsultadoycomprendidoeste
manualdeservicio.
•Lanoobservanciadelpresenteavisopuededarlugaraqueelproveedordeservicios,el
operadoroelpacientesufranlesionesprovocadasporcausaseléctricas,mecánicaso 
deotranaturaleza.
Denhärservicehandbokennnsbaratillgängligpåengelska.
•Omenkundsserviceteknikerharbehovavettannatspråkänengelskaansvararkunden
föratttillhandahållaöversättningstjänster.
•Försökinteutföraservicepåutrustningenomduinteharlästochförstårdenhär
servicehandboken.
•Omduintetarhänsyntilldenhärvarningenkandetresulteraiskadorpåserviceteknikern,
operatörenellerpatiententillföljdavelektriskastötar,mekaniskafarorellerandrafaror .
Buserviskılavuzununsadeceİngilizcesimevcuttur.
•Eğermüşteriteknisyenibukılavuzuİngilizcedışındabirbaşkalisandantalepederse,bunu
tercümeettirmekmüşteriyedüşer.
•Serviskılavuzunuokuyupanlamadanekipmanlaramüdahaleetmeyiniz.
•Buuyarıyauyulmaması,elektrik,mekanikveyadiğertehlikelerdendolayıteknisyen,
operatörveyahastanınyaralanmasınayolaçabilir .
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ServiceManualLanguageInformation(cont'd.)
ЗАСТЕРЕЖЕННЯ 
(UK)
CẢNHBÁO 
(VI)
Данекерівництвозсервісногообслуговуванняпостачаєтьсявиключноанглійськоюмовою.
•Якщосервіснийінженерпотребуєкерівництвоіншоюмовою,користувачзобов'язаний
забезпечитипослугиперекладача.
•Ненамагайтесяздійснюватитехнічнеобслуговуванняданогообладнання,якщо
винечитали,абонезрозумілиінформацію,наданувкерівництвізсервісного 
обслуговування.
•Недотриманняцьогозастереженняможепризвестидотравмуваннясервісного
інженера,користувачаданогообладнанняабопацієнтавнаслідокелектричногошоку, 
механічногоушкодженняабозіншихпричинневірногообслуговуванняобладнання.
TàiLiệuHướngDẫnSửaChữachỉcóbảntiếngAnh.
•Nếucácđơnvịcungcấpdịchvụchokháchhàngyêucầumộtngônngữnàokháctiếng
Anh,thìkháchhàngsẽcótráchnhiệmcungcấpcácdịchvụdịchthuật.
•KhôngđượcsửachữathiếtbịtrừkhiđãthamkhảovàhiểuTàiliệuHướngdẫnSửachữa.
•Khôngtuânthủnhữngcảnhbáonàycóthểdẫnđếncáctổnthươngchongườithực
hiệnsửachữa,ngườivậnhànhhaybệnhnhân,dosốcđiện,cácrủirovềcơkhíhay 
cácrủirokhác.
2083129-004DMARS™V89
 
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10MARS™V82083129-004D
5May2017
 
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Contents
1ManualInformation
ManualPurpose........................................................................................15
IntendedAudience....................................................................................15
DocumentationConventions....................................................................16
TypographicalConventions........................................................................16
Illustrations............................................................................................16
RegulatoryandSafetyInformation...............................................................16
RelatedDocuments...................................................................................17
SafetyInformation....................................................................................17
ServiceInformation...................................................................................18
Identication.............................................................................................18
SecurityUpdates.......................................................................................18
2SystemOverviewandSetup
SystemOverview......................................................................................21
IntendedUse..........................................................................................21
GeneralDescription..................................................................................22
SystemCongurations..............................................................................22
SupportedOperatingSystems.....................................................................24
ApprovedSoftware...................................................................................24
SupportforVirtualMachines.......................................................................25
SystemSetup............................................................................................26
VerifyingAppropriateVoltage......................................................................26
ConnectingtheEquipmentandPeripherals.....................................................27
ProtectingAgainstViruses..........................................................................27
InstallingtheMARSApplication....................................................................28
ConnectingtotheNetwork.........................................................................28
VerifyingtheInstallation............................................................................28
3NetworkSetup
FolderSharingandSecurity......................................................................29
SettingUpClientNetworkAccess.............................................................30
ConguringtheOSNetworkSettings.............................................................30
ConguringNetworkSettingsonMARSClients.................................................31
4TheoryofOperation
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5Maintenance
MARSFolderStructure..............................................................................33
ReportsFolder........................................................................................34
SlotsFolder............................................................................................34
MARSServices...........................................................................................35
TheMARStoMUSEOption.........................................................................36
TheCICInterfaceOption...........................................................................36
RequirementsforUsingtheCICInterface.......................................................37
CICPerformance.....................................................................................41
TheWebUploadOption............................................................................42
MARSWebUploadComponents..................................................................42
MARSWebUploadServicesandFiles............................................................44
BackingUpandStoringData....................................................................47
ArchivingData........................................................................................47
BackingUpHolterData.............................................................................48
BackingUptheSystemConguration............................................................49
SafeShutdownProcedures.......................................................................49
ShuttingDownaMARSClientorStandaloneWorkstation....................................49
ShuttingDownaMARSServer.....................................................................49
CheckoutProcedures................................................................................50
TimeChanges............................................................................................53
6Troubleshooting
InitialQuestions........................................................................................55
VisualEquipmentInspection.....................................................................55
LogFileReview..........................................................................................57
SpecicErrors...........................................................................................58
7SystemRebuild
ProcessOverview......................................................................................61
VisualInspection......................................................................................50
AcquisitionDeviceCheckoutProcedures........................................................50
SystemCheckoutProcedures......................................................................51
MARSServerandClient.............................................................................57
MARSWebClient.....................................................................................57
MARSWebServer....................................................................................58
SpecicMARSWebUploadErrorConditions....................................................58
SpecicCICInterfaceErrorConditions...........................................................60
Requirements............................................................................................62
BackingUptheMARSSystem...................................................................62
BackingUpMARSCongurationandActivatorCodes........................................62
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BackingUpMARSSlotsandReportsFolders....................................................63
RemovingtheHardwareKey(Dongle).......................................................63
Re-imagingtheMARSPlatform.................................................................63
ReinstallingtheMARSSystem...................................................................63
ReinstallingtheApplicationSoftware.............................................................64
ReinstallingSEERLightHookupSoftware........................................................64
8PartsList
Peripherals................................................................................................65
SecurityKey(Dongle)................................................................................65
ASlotFileToolUserGuide
UnderstandingSlotFileSize,DiskCapacity,andPerformance.................68
SettingSlotFilesLocation.........................................................................68
AddingSlots..............................................................................................69
DeletingSlots............................................................................................70
DeletingEmptySlots.................................................................................70
DeletingSelectedSlots..............................................................................71
DeletingAllEmptySlots.............................................................................72
DeletingtheSlotFileOwner........................................................................72
RestartingtheSystem...............................................................................73
ClosingtheSlotFileTool...........................................................................73
BDongleDrivers
InstallingtheDongleDrivers....................................................................75
COptionalCardReaders
18-in-1MenoryCardReader.....................................................................79
Components...........................................................................................79
Specications.........................................................................................80
OmniDriveProfessionalCardReader(USB)...............................................80
Components...........................................................................................81
Specications.........................................................................................81
2083129-004DMARS™V813
 
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14MARS™V82083129-004D
 
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1
ManualInformation
Thischapterprovidesgeneralinformationaboutthisdocument(purpose,audience, 
andconventions),identiesrelateddocuments,prescribesprecautionsforthesafe 
useofthesystem,detailsserviceresponsibilities,andinstructsyouonhowtolocate 
securityupdatesforthird-partysoftwareapprovedforusewiththesystem.
ForanoverviewoftheMARSsystem,seeChapter2,“SystemOverviewandSetup”.
ManualPurpose
Thismanualprovidestechnicalinformationtoserviceandtechnicalpersonnelso 
theycaninstallandmaintaintheMARSAmbulatoryECGSystem.Wherenecessary, 
themanualidentiesadditionalsourcesforrelevantinformationand/ortechnical 
assistance.
ThismanualisintendedonlyforusewithMARSversion8andsystemsthathave 
beenqualiedforusewithMARSversion8runningservicepack4orlater.For 
earlierversionsofMARSandsystemssupportingearlierversions,refertotheMARS 
AmbulatoryECGSystemServiceManualthatoriginallyshippedwithyourproduct.
SeetheMARSV8Operator’sManual(PN2083129–003)fortheinstructionsnecessary 
tooperatethesystemsafelyinaccordancewithitsfunctionandintendeduse.
IntendedAudience
ThismanualisintendedtobeusedbytrainedGEHealthcareservicepersonnel, 
approvedthirdpartyservicepersonnel,andlocalbiomedicalandITpersonnel.
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ManualInformation
DocumentationConventions
Thefollowingconventionsareusedinthismanual.
TypographicalConventions
StyleDenition 
BoldTextIndicateskeysonthekeyboard,texttoenter,orhardwareitemssuch
Italicized-BoldTextIndicatessoftwaretermsthatidentifymenuitems,buttonsoroptions
Ctrl+EscIndicatesakeyboardoperation.A(+)signbetweenthenamesoftwo
<Space>
Enter
Note
asbuttonsorswitchesontheequipment.
invariouswindows.
keysindicatesyoupressandholdtherstkeywhilepressingthe 
secondkeyonce.
Forexample,“PressCtrl+Esc”meanstopressandholddowntheCtrl 
keywhilepressingtheEsckey.
Indicatesthatyoumustpressthespacebar . 
Wheninstructionsaregivenfortypingaprecisetextstringwithone
ormorespaces,thepointwherethespacebarmustbepressedis 
indicatedas:<Space>.Thepurposeofthe<>bracketsistoensure 
youpressthespacebarwhenrequired.
Indicatesthatyoumustpressthe“Enter”or“Return”keyonthe 
keyboard.Donottype“Enter”.
Providesapplicationtipsorotherusefulinformationtoensurethatyou 
getthemostfromyoursystem.
Illustrations
Allillustrationsinthemanualareprovidedasexamplesonly.Dependingonsystem 
conguration,screenshotsthatappearinthemanualmaydifferfromthescreens 
astheyappearonyoursystem.
Allpatientnamesanddataarectitious.Anysimilaritytoactualpersonsis 
coincidental.
RegulatoryandSafetyInformation
RegulatoryandSafetyInformationoutlinestheresponsibilityofthemanufacturer, 
generalsafetyinformationfortheuser,andwarningsandcautionsrelevanttothis 
system.
Theusershouldbecomefamiliarwiththesafetyinstructions,andreadandunderstand 
allinstructionsbeforeattemptingtousethissystem.
Disregardingthesafetyinformationprovidedisconsideredabnormaluseofthe 
system.
SafetyConventions
ThetermsDANGER,WARNING,andCAUTIONareusedthroughoutthismanualtopoint 
outhazards,andtodesignateadegreeorlevelofseriousness.Familiarizeyourself 
withtheirdenitionsandsignicance.
16MARS™V82083129-004D
 
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AHazardisasourceofpotentialinjurytoaperson.
ManualInformation
Convention
DANGER
WARNING
CAUTION
Denition
Indicatesanimminenthazardwhich,ifnotavoided,willresultindeath 
orseriousinjury.
Indicatesapotentialhazardorunsafepracticewhich,ifnotavoided, 
couldresultindeathorseriousinjury.
Indicatesapotentialhazardorunsafepracticewhich,ifnotavoided, 
couldresultinminorpersonalinjuryorproduct/propertydamage.
Safetymessagesmaybefoundthroughoutthismanual.
RelatedDocuments
Additionalinformationcanbefoundinthefollowingdocuments:
RelatedDocumentsfortheMARSAmbulatoryECGSystem
PartNumberTitle
2083129–001 
2083129–002 
2083129–003 
2083129–005 
2083129–006 
2083129–007
MARSV8AmbulatoryECGSystemPre-InstallationGuide
MARSV8AmbulatoryECGSystemInstallationGuide
MARSV8AmbulatoryECGSystemOperatorsManual
MARSV8WebServerInstallationManual
MARSV8WebClientManual
MARSV8UNIXtoPCConversionGuide
SafetyInformation
TheMARSAmbulatoryECGSystemisintendedforuseunderthedirectsupervisionof 
alicensedhealthcarepractitioner.
CAUTION:
U.S.federallawrestrictsthisdevicetosaleby,orontheorderof,aphysician.
Toensurepatientsafety,useonlysoftwareandaccessoriesmanufacturedor 
recommendedbyGEHealthcare.ContactGEHealthcareforinformationbefore 
installinganysoftwareorconnectinganyaccessoriesthatarenotrecommendedin 
thismanual.
CAUTION:
InstallationofsoftwareoraccessoriesnotapprovedbyGEHealthcaremay 
damagethesystemorcausethelossorcorruptionofdata.
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ManualInformation
ServiceInformation
Customersareresponsibleforthemaintenanceandrepair,includingequipment 
checkout,oftheequipmentonwhichtheyinstalltheMARSAmbulatoryECGSystem. 
GEHealthcareServicecanassistinthereinstallationandcongurationoftheMARS 
systemasneeded.
Regularmaintenance,irrespectiveofusage,isessentialtoensurethattheMARS 
AmbulatoryECGStandalone,Client,andServerarealwaysfunctionalwhenrequired. 
Failureonthepartoftheresponsibleindividual,hospital,orinstitutionusingthe 
MARSsystemtoimplementasatisfactorymaintenanceschedulemaycauseundue 
equipmentfailureandpossiblehealthhazards.Customerswhohaveupgraded 
existingsystemsonlegacyGE-suppliedhardwareshouldrefertotheMARSService 
Manualsoriginallyshippedwiththeirproductforinformationabouttheequipment, 
preventivemaintenance,anddisasterrecovery.
Identication
Inadditiontothesoftwareversion,acopyrightstatement,andaprescription 
statement,theMARSV8Informationscreendisplaystwoidentiers,asshowninthe 
followingscreencapture:
Identier
DongleSerial 
Number
UDI
TheUDIandDongleSerialNumberarebothrequiredwhenrequestingserviceor 
support.
ToaccesstheInformationscreen,selectHelp>AboutfromtheMARSV8menu.
Description
Thedongleserialnumberuniquelyidentiesthedongleusedtoauthenticate 
theMARSV8system.Allsoftwareactivationcodesarelinkedtoit,andit 
mustbepresentinordertoinstall,restore,orusethesystem.
TheUDI(UniqueDeviceIdentication)uniquelyidentiestheMARSV8 
medicaldevice.
SecurityUpdates
TheGEHealthcareProductSecurityDatabaseisawebportaltocommunicate 
security-relatedinformationtocustomers.AccesstothedatabaseisrestrictedtoGE 
HealthcarecustomersandrequiresaSingleSignOn(SSO)account.Ifyoudonothave 
anSSOaccount,youcansignupforonewhenyourstaccesstheportal.
TheGEHealthcareProductSecurityDatabasecontainsinformationaboutsecurity 
patchesfromthird-partyvendorsofsoftwarecontainedinGEHealthcareproducts. 
Thisinformationincludestheaffectedproductandversion,thepatchidentier,the
18MARS™V82083129-004D
 
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ManualInformation
patchassessmentdate,thepatchassessmentstatus,andthepatchassessment 
details.Whenapatchhasanapprovedstatus,youcandownloadthepatchfromthe 
third-partyvendorandinstallitontheidentiedproduct.Thedatabasedoesnot 
containinformationaboutthird-partypatchesthatarenotrelatedtosecurity.
TheProductSecurityDatabasealsoallowsaccesstoManufacturer’sDisclosure 
StatementofMedicalDeviceSecurity(MDS2)documentsforGEHealthcareproducts.
Tocheckonthelatestinformationregardingvalidatedsecuritypatches,dothe 
following:
1.BrowsetotheGEHealthcareSecuritywebsite:
http://prodsecdb.gehealthcare.com/
TheGEHealthcareSingleSignOnpageopens.
2.EnteryourSSOuserIDandpasswordandclickLogIn. 
TheSecuritypageopens.
NOTE:
IfyoudonothaveanSSOaccount,clickSignUpandfollowtheinstructions 
tocompletetheregistrationforanSSOaccount.Aftertheregistrationis 
complete,theaccountisgeneratedandtheSecuritypageopens.
3.ExpandProductSecurityandselectProductVulnerabilityDatabase.
TheProductSecurityDatabasepageopens.
4.SearchtheProductSecurityDatabaseforsecuritypatchesapprovedforuse 
withyourGEHealthcareproduct.
Formoreinformation,doanyofthefollowing:
•ReviewGettingStartedatthebottomofthewebpageforaquickoverview
ofusingthedatabase.
•SelectHelp>FAQatthetopofthewebpageforfrequentlyaskedquestions
aboutthedatabase.
•SelectHelp>TrainingDocumentatthetopofthewebpagefordetailed
instructionsonusingthedatabase.
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ManualInformation
20MARS™V82083129-004D
 
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SystemOverviewandSetup
ThischapterprovidesageneraloverviewoftheMARSAmbulatoryECGSystemandits 
setupprocedure.ForadetaileddescriptionoftheMARSsystem,refertotheMARSV8 
Pre-InstallationManual(2083129–001).Foradetaileddescriptionoftheinstallation 
procedure,refertotheMARSV8InstallationandUpgradeGuide(2083129–002).
SystemOverview
ThefollowingsectionsprovideanoverviewofMARSAmbulatoryECGSystem.
IntendedUse
TheMARSHolterAnalysisWorkstationisdesignedfortheacquisition,analysis,edit, 
review,report,andstorageofambulatoryandmulti-parameterECGdata.
Resultsoftheautomatedanalysisareintendedtoassistthephysicianinthe 
interpretationoftherecordeddata.Thisinformationisnotintendedtoserveasa 
substituteforthephysicianoverreadoftherecordedECGdata.
2
TheMARSsystemisintendedtobeusedbytrainedoperatorsunderthedirect 
supervisionofalicensedhealthcarepractitionerinahospitalorclinicenvironment.
Patientpopulationincludesbothadultandpediatric(greaterthan10Kg)human 
patient.
TheMARSsystemprovidestheuserarrhythmiastudiesandHolteranalysiscapabilities. 
Dataacquiredmaybeusedforthefollowingindications:
•Evaluationofsymptomsthatmaybecausedbycardiacarrhythmiaand/or
conductiondisturbances.
•Evaluationofsymptomsthatmaybeduetomyocardialischemia.
•DetectionofECGeventsthatalterprognosisincertainformsofheartdisease.
•Detectionandanalysisofpacemakerfunctionandfailure.
•Determinationofcardiacresponsetolifestyle.
•Evaluationoftherapeuticinterventions
•Investigationsinepidemiologyandclinicaltrials.
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SystemOverviewandSetup
GeneralDescription
SystemCongurations
TheMARSAmbulatoryECGSystemisamulti-parameteranalysisandreview 
applicationthatcanbeinstalledandrunoncustomer-suppliedsystemsthatmeet 
thehardwareandsoftwarespecicationsprovidedintheMARSV8Pre-Installation 
Manual(2083129–001).
TheMARSapplicationisavailableinthreebasiccongurationsdesignedtomeetthe 
needsandbudgetsofdifferentenvironments:
•Enterprise
Designedforlarge,multi-departmentenvironments,theEnterpriselineoffers 
client/serversystemsthatcanacquire,analyze,review,andreportonECGdata 
acrossanetwork.TheclientsconnecttoacentralserverthatstoresallECGdata; 
intheeventtheserverisunavailable,thecustomercanstorethedatalocally.In 
addition,Enterprisemodelssupportthird-partyandexternalsysteminterfaces. 
Enterprisesystemsrequireaserverandsupportupto25clients.Enterpriseservers 
cannotacquireoranalyzeECGdata.
•Department
Designedforsmallclinicsorsingle-departmentenvironments,theDepartmentline 
offersclient/serversystemsthatacquire,analyze,review,andreportonECGdata 
acrossanetwork.TheclientsconnecttoacentralserverthatstoresallECGdata; 
intheeventtheserverisunavailable,thecustomercanstorethedatalocally.In 
addition,Departmentmodelssupportthird-partyandexternalsysteminterfaces. 
Departmentsystemsrequireaserverandsupportfromone(1)tove(5)clients. 
UnlikeEnterprisesystems,thecustomerscansetuptheDepartmentserverasan 
additionalclientanduseittoacquireandanalyzeECGdata.
•Ofce
Designedforsingle-ofceenvironments,theOfcelineoffersstandalonesystems 
thatacquire,analyze,review,andreportonECGdataindependently.Theydonot 
connectwithotherMARSsystems,soalldataisstoredlocally.Customerscanset 
upOfcemodelstoprinttoanysupportednetworkprinterandtostorepatient 
reportsonaMUSEsystem.However,theydonotsupportinterfacestoanyother 
third-partyorexternalsystems.
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SystemOverviewandSetup
Eachcongurationisavailableinmultiplevariations,eachofwhichprovidesa 
differentsetoffeatures.Thefollowingtableidentiestheavailablecongurations, 
theirvariations,andtheirstandardfeatures.Availabilitydiffersbyregion.Consult 
withyourGEHealthcaresalesrepresentativeforalistofcongurationsandfeatures 
availableinyourregion.
Conguration
Servers
Clients
Variations
Enterprise
Enterprisei
Department
Departmenti
DepartmentAdvanced
DepartmentAdvancedI
OfceCorefeatures Standalone
OfceAdvanced
ClientCorefeatures
ClientAdvanced
StandardFeatures
Holteracquisition 
EnterpriseplusMonitoringFullDisclosure
acquisition 
Corefeatures 
DepartmentplusMonitoringFullDisclosure
acquisition 
CorefeaturesplusSTAnalysis,QTAnalysis,HRV
Analysis,WaterfallDisplay,andMARStoMUSE 
interface
DepartmentAdvancedplusMonitoringFull 
Disclosureacquisition
CorefeaturesplusSTAnalysis,QTAnalysis,HRV 
Analysis,WaterfallDisplay,andMARStoMUSE 
interface
CorefeaturesplusSTAnalysis,QTAnalysis,HRV 
Analysis,WaterfallDisplay,andMARStoMUSE 
interface
ClientOutreachAcquisitionandreviewonly
ClientCIC
AcquisitionandreviewofCARESCAPECICProor 
CARESCAPECentralStationdataonly
Thecustomerisresponsibleforprovidinghardwareandoperatingsystemthatmeet 
theMARSsystemrequirementsoutlinedintheMARSV8Pre-InstallationManual 
(2083129–001).ConsultwithyourGEHealthcaresalesrepresentativeforalistof 
congurationscurrentlyavailableinyourregion.
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SystemOverviewandSetup
SupportedOperatingSystems
Thefollowingtableprovidesahigh-leveloverviewofthesupportedoperatingsystems.
WindowsServer2008(R2SP1)(64-bit) 
WindowsServer2008(SP2)(32-bit) 
Windows7(SP1)(64-bit) 
Windows7(SP1)(32-bit) 
Windows8.1(32–bitor64–bit)
1
RunningtheMARSserveronavirtualmachineissupportedonlyonWindowsServer2008 
(R2SP1)(64-bit).ItisnotsupportedonWindowsServer2008(SP2)(32-bit).
Foracompletelistofthesupportedoperatingsystemsandancillarysoftware 
components,refertotheMARSV8Pre-InstallationManual(2083129–001).
ApprovedSoftware
Servers
1
1
YY 
YY
Clients/
Standalone
YYY 
YYY
Y
ThefollowingsoftwareisapprovedforuseontheMARSAmbulatoryECGSystem.The 
additionofnon-approvedsoftwareprogramsisnotrecommendedorsupported 
byGEHealthcare.
CAUTION:
DONOTloadanysoftwareotherthanthatspeciedbyGEHealthcareontheMARS 
AmbulatoryECGSystem.InstallationofsoftwarenotspeciedbyGEHealthcare 
maydamagetheequipmentorcauselossorcorruptionofdata.
MARSAmbulatoryECGSystemApplication
TheMARSAmbulatoryECGSystemapplicationacquiresECGdatafromelectronicECG 
recordersandpatientmonitors.Thesoftwareprovides:
•Multipletechniquesofscanningforcomplexediting.
•Algorithmenhancementformoreprecisebeatandnoisedetection.
•Upto12high-resolutiontrendssimultaneouslyononescreen.
•Pre-conguredstandardnalreports.
•Dualchannelsuperimpositiondisplayedatupto240timesreal-time.
NOTE:
DependingonwhichfeatureswerepurchasedwithyourMARSAmbulatoryECG 
System,youmayneedtousetheMARSsoftwareactivatortoactivateafeature 
beforeyoucanuseit.SeetheMARSV8Operator’sManual(2083129–003)foralist 
offeaturesthatrequireactivationandinformationonhowtoactivatethem.
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CardioSoft/CSDiagnosticSystem
TheMARSAmbulatoryECGSystemisfullycompatiblewiththeCardioSoft/CS 
DiagnosticSystems.CardioSoft/CSclientsoftwarecanoperateonaMARSAmbulatory 
ECGclientorstandaloneworkstation.TheMARSAmbulatoryECGServerand 
CardioSoft/CSServersarequaliedtooperatesimultaneouslyonthesamecomputer.
NOTE:
YoucannotinstallCardioSoft/CSclientsoftwareandCardioSoft/CSserver 
simultaneouslyontheMARSAmbulatoryECGServer.
MARSWebServer
TheMARSWebUploadInterfaceallowsremotewebclientstouploadacquisition 
informationtotheMARSserverusingtheInternet(viasecureVPN)orthehospital’s 
intranet.TheMARSServerandMARSWebServerarequaliedtooperate 
simultaneouslyonthesamecomputer.
InSiteExC
InSiteExCisasupportapplicationusedbyGEHealthcaretodeployremoteservices 
overtheInternettoequipmentbehindthecustomer’srewall.Itconnectstothe 
customer’sexistingoutboundbroadbandInternetconnectionviaaVPNtunnel,utilizes 
128–bitSecureSocketLayer(SSL)encryption,andcomplieswithexistingrewall 
rulesandWebproxies.
SystemOverviewandSetup
SupportforVirtualMachines
GEHealthcareServiceResponsibilities
AccesstothesystemisrestrictedtoauthorizedGEpersonnelonly.Toensurethatonly 
qualiedandtrainedengineerscanaccessthesystem,authorizedGEHealthcare 
userswillberequiredtologonwithusernameandpasswordauthentication,andall 
userandsysteminteractionswillbelogged.GEHealthcarepersonnelcomplywithall 
patientprivacyregulationsasdenedbyapplicablegovernmentagencies.
TosetupandconguretheInSiteExCconnection,thecustomer’sproxyserver 
information—suchasIPaddress,portnumber,andauthenticationprotocols—is 
required.
MARSserversandMARSWebserverscanberuninvirtualenvironments.However, 
MARSclients,MARSWebclients,andstandaloneworkstationscannotberuninvirtual 
environments;theymustberunonphysicalPCs.
NOTE:
DoNOTinstalltheMARSserveronavirtualmachinewithintheCARESCAPE 
InformationExchange(IX)network.TheMARSservercanbeinstalledonavirtual 
machineonlyifitresidesontheEnterprisenetwork;theCARESCAPEIXnetwork 
doesnotsupportMARSserversthatareinstalledonvirtualmachines.
GEHealthcareServicesupportstheMARSHoltersystemrunningontheWindows 
operatingsystemsasstatedinthisguide,regardlessofwhetherthatoperatingsystem 
isinstalledonaphysicalorvirtualmachine.However,GEHealthcaredoesnotprovide 
supportfortheinstallationorcongurationofthevirtualenvironmentorforany 
featuresetprovidedaspartofthatenvironment,suchashighavailability,failover 
clusters,orSAN.Toresolveissuesspecictothevirtualenvironment,thecustomer 
mustcontactthevirtualmachinesoftware’svendor.
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SystemOverviewandSetup
CustomerResponsibilities
GEHealthcareServicereservestherighttorequesttheVM’svirtualhardware 
congurationandtorequesttheallocationofadditionalCPUcoresormemoryto 
resolveperformance-relatedissues.
CustomersareresponsibleforthefollowingwhenoperatingtheMARSHoltersystem 
inavirtualenvironment:
•Providingvirtualmachines(VMs)thatmeetorexceedthephysicalhardware
requirementsforservers,asspeciedintheMARSV8Pre-InstallationManual.
•ProvidingvirtualizationsoftwarethatsupportstheMARSandMARSWebserver
operatingsystemsandservicepacks,asspeciedin“SupportedOperating
Systems”onpage24.
•ProvidingaUSBredirectapplicationonvirtualmachinesthathousetheMARS
server,toallowtheservertoaccesstheUSBdongleusedtoauthenticatetheMARS 
system,asdescribedinAppendixB,“DongleDrivers”.
NOTE:
Thisisnotrequirediftheselectedvirtualizationsoftwarenativelysupports 
USBredirection.
•Completingthesetupandcongurationofthevirtualmachine(s)onwhichthe
MARSserverand/orMARSWebserverwillbeinstalledpriortothearrivaloftheGE 
Healthcareinstallationengineer.
SystemSetup
ThefollowingsectionsoutlinethebasicprocedureforsettinguptheMARSclient-server 
andstandaloneworkstations.Whennecessary,youareinstructedwheretolookfor 
additionalinformation.
VerifyingAppropriateVoltage
WARNING:
CURRENTLEAKAGE—Electricalshockcouldresultfromcomponentfailureand 
lackofpowerisolation.
TheMARSsystemisnotintendedforuseinthepatientvicinity.Intheevent 
thissystemisusedinthepatientvicinity,itmustbeconguredinsuchaway 
thatitandallofitselectrically-connectedperipheraldevicesareisolatedfrom 
mainspowertopreventexcessiveleakagecurrenttothepatient.Allnon-medical 
peripheraldevicesshallcomplywithIECandISOsafetystandardsthatare 
relevanttothatequipment(i.e.,IEC60950,UL60950).
UseoftheSEERLightConnectdeviceinthepatientvicinityrequiresthatthese 
measuresbeobserved.
Tominimizetheriskofcurrentleakageandpotentialelectricshock,dothefollowing:
•VerifythevoltageofthepowersourcewheretheMARSAmbulatoryECGSystemwill
belocatedisappropriateforyourgeographicarea(115Vor230V).
•VerifythePConwhichyouwillinstalltheMARSapplicationissetforthecorrect
voltage. 
ThepowersuppliesofsomePCareequippedwithavoltageswitchthatallows 
userstotogglethepowersupplybetween115Vand230V.Ifyoursystemhassucha
26MARS™V82083129-004D
 
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powerswitch,conrmitissettothecorrectvoltageforyourpowersource.Failure 
tosetthevoltageswitchtotheproperinputvoltagemayresultindamagetothe 
unitwhenconnectedtoapowersource. 
Ifyoursystemdoesnothaveavoltageswitch,verifyinthemanufacturer’smanual 
thatthepowersupplyautomaticallydetectsthepowerlinevoltagebeforeyou 
connectittothepowersource.
ConnectingtheEquipmentandPeripherals
UsethefollowingguidelinesforconnectingtheMARSSystem.Customersare 
responsibleforallhardwareconnections.Thefollowingconnectionguideprovides 
generalinformation.Formoredetailedportandconnectioninformation,refertothe 
manufacturer’smanual.
CongurationInterconnections
DeviceConnection
KeyboardandMouseConnecttoappropriateportsontheMARSworkstation.
SystemOverviewandSetup
Monitor 
SecurityKey(dongle)ConnecttoaUSBportontheMARSworkstation.
SEERLightConnector 
SEER1000or 
Multi-cardReader
Printer
ProtectingAgainstViruses
ThecustomerisresponsibleforinstallingantivirussoftwareiftheMARSsystemwill 
beconnectedtoanetwork.Thesoftware’sautomaticprotectionoptionshouldbe 
enabled,anditsvirusdenitionsmustbekeptcurrent.Discussvirusprotectionwith 
thehospitalInformationSystems(IS)departmentbeforeinstallingthesystemona 
network.
ConnecttotheappropriatevideoportontheMARSworkstation.
ASecurityKeyisrequiredforinstallationanduseoftheMARS 
application.
NOTE:
IfinstallingMARSonavirtualmachine,thesecuritykey 
driversmustbeinstalledonthesystemwherethekey 
physicallyresides.SeeAppendixB,“DongleDrivers”,for 
details.
ConnecttoaUSBportontheMARSworkstation.
•Connecttotheappropriateconnection(USBorparallel)on 
theMARSworkstation
•ConnecttoanACpoweroutlet.
AlthoughGEdoesnotprovideantivirussoftware,theMARSsystemwastestedwith 
NortonAntivirusCorporateEditionv10andMcAfeeVirusScanPlus2009.Other 
antivirusproductsmaybeused,aslongastheyarequaliedfortheoperating 
systemandservicepackonwhichtheyareused.However,GEcannotguaranteefull 
compatibilitywithotherantivirusprogramsandreservestherighttorequestthat
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SystemOverviewandSetup
InstallingtheMARSApplication
antivirussoftwarebeturnedoffasneededtotroubleshootordiagnoseproblems 
affectingtheMARSsystem.
NOTICE:
AVOIDANCEOFERRORS—Toavoidpossibleerrorsduringtheinstallation,disable 
anyantivirussoftwarebeforestartingtheMARSInstallation. 
ToavoidpossibleerrorswhileusingtheMARSinstallation,congureyourantivirus 
softwaretoexcludethefollowinglocations:C:\gemsit,itssub-folders,andyour 
archivetargetfolders.
Ifyourantivirussoftwaresupportstheexclusionofprocesses—suchasMicrosoft 
ForefrontClientSecurity,MicrosoftForefrontEndpointProtection,Microsoft 
SecurityEssentials,andKasperskyAnti-Virus—congureittoexcludethefollowing 
processes:
•C:\gemsit\opt\MarsNT\bin\ekpro.exe
•C:\gemsit\opt\MarsNT\bin\ekpro_srvr.exe
•C:\gemsit\opt\MarsNT\bin\superapp.exe
Aftertheequipmentisconnectedandantivirussoftwareinstalled,installtheMARS 
AmbulatoryECGSystemapplication.
Ifyouareinstallingtheapplicationforthersttime,orifyouareupgradinganearlier 
versionoftheapplication,refertotheMARSV8InstallationandUpgradeGuide 
(2083129–002).
Ifyourebuildinganexistingsystem,seeChapter7,“SystemRebuild”.
ConnectingtotheNetwork
AftertheMARSapplicationhasbeeninstalled,youarereadytoconnecttheMARS 
clientsandserverstothenetwork.Fordetails,seeChapter3,“NetworkSetup”.
VerifyingtheInstallation
ThenalstepinsettinguptheMARSAmbulatoryECGSystemistoverifyitwas 
installedcorrectly.Fordetails,referto“VerifyingtheInstallation”intheMARSV8 
InstallationandUpgradeGuide(2083129–002)..
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NetworkSetup
Thischapterdescribesthesharingandsecuritysettingscreatedbydefaultduringthe 
MARSinstallation,explainshowtoadduserstothedefaultusergrouporhowtoadd 
theMARSsystemtoanexistingdomain,andtellsyouonwheretondinstructionsto 
conguretheMARSclientsforconnectingtotheMARSserver.
FolderSharingandSecurity
DuringMARSinstallation,thefollowingdefaultaccountsandfoldersharesarecreated:
DefaultAccounts
3
AccountTypeAccountName
LocalUsers
LocalUserGroups
DefaultFolderSharingandSecurityPermissions
MARS 
SystemFolderGroup/AccountPermissionsGroup/AccountPermissions
\gemsit
Server
Standalone
\gemsit\reports
\gemsit\reports
NOTE:
FormoreinformationabouttheMUSEbkgndaccount,see“TheMARStoMUSE
Option”onpage36.
GEService
MUSEbkgnd
MARSWORKGROUP
SharingSecurity
MARSWORKGROUP
MUSEbkgndFullControl
MUSEbkgndFullControlMUSEbkgndFullControl
Description
ForGEremotesupportaccess(addedtolocal 
AdministratorsGroup)
ForMARStoMUSEcommunication 
IncludesMARSuserswhorequireaccesstothe
MARSfoldershares
FullControl
MARSWORKGROUP
MUSEbkgnd 
MARSWORKGROUP
FullControl
FullControl
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NetworkSetup
SettingUpClientNetworkAccess
Inaclient-serverconguration,allMARSusersloggedinataMARSworkstation 
requireaccesstothe\gemsitfolderontheMARSserverwheretheMARSslotand 
reportlesaresaved.
Whenconguringaclient-serversystem,youneedtoperformtwotaskstosetup 
networkaccessontheclient:
•ConguretheOSnetworksettingsontheclientandtheserver.
•ConguretheMARSnetworksettingsontheclient.
ConguringtheOSNetworkSettings
TheMARSinstallationprogramdoestwothingstofacilitatenetworkaccessbetween 
clientsandserver:
•Onservers,clients,andstandalonesystems,itcreatesaWindowsusergroup 
namedMARSWORKGROUP,whichprovidessecureclientaccesstotheserver's 
driveshare.
•Onservers,itcreatesadrivesharecalledx:\gemsit,wherex:istheMARS 
installationdriveletter. 
Onadefaultinstallation,xistypicallyc:\.Thisdrivesharegrantsread,write,and 
executepermissionstoanymemberoftheMARSKWORKGROUP,allowingthe 
clientstoreadandwritepatientdataontheserver.
Inordertotakeadvantageoftheusergroupanddrivesharetoallowclientstoaccess 
dataontheserver,allusersoftheclientmustbemembersoftheMARSWORKGROUP 
onboththeclientandserver.Therearetwomethodstoachievethis:
•ManuallyaddinguserstotheMARSKWORKGROUPonboththeclientsandthe 
servers.
•JoiningtheMARSsystemtoadomain.
Bothoptionsaredescribedinmoredetailinthefollowingsections.
NOTE:
Formaximumsecurity,athirdoptionisavailable:thecustomercanlimitdrive 
shareaccessbychangingthesharepermissionsforthe\gemsitfolderfor 
individualusersratherthanfortheentireMARSWORKGROUPordomain.
AddingUserstoMARSWORKGROUP
WhenyoumanuallyaddausertotheMARSWORKGROUPonboththeMARSclient 
andMARSserver,theusernameandpasswordmustmatchexactlyonbothsystems. 
Anydiscrepancywillpreventthatuserfromaccessingthedataontheserver.
ThismethodisnotascomplicatedasjoiningtheMARSsystemtoadomain,butitis 
morelaborintensive:itrequiresyoutomaintainusersinmultiplelocations.Each 
timeyouaddormodifyauseraccountonaclient,youmustaddormodifythe 
correspondingaccountontheserver.
RefertotheWindowsdocumentationforinstructionsonhowtoadduseraccountsto 
ausergroup.Applyallchangestoboththeclientandtheserver.
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JoiningtheMARSSystemtoaDomain
ThismethodismorecomplicatedthanusingtheMARSWORKGROUPandlocal 
accounts,butitislesslaborintensive:itallowsyoutomaintainusersinasingle 
location—thedomaincontroller.Anychangestouseraccountsonthedomain 
controllerarereectedonboththeserverandallclientsonthedomain.Italso 
reducestheopportunityforconictsbetweentheclientsandtheserver.Thefollowing 
processassumesthatthecustomeralreadyhasadomaincontrolleronthenetwork.
TheprocessofjoiningtheMARSsystemtoadomainconsistsofthefollowinggeneral 
tasks.RefertotheWindowsdocumentationfordetailedinstructionsforeachtask. 
Workwiththelocalsystemadministratortomodifythesite'sdomaincontrolleras 
necessary.
1.AddallMARSuseraccountstothedomaincontroller.
Theseuserswillbeabletoaccessanycomputerthatallowsaccesstothedomain.
2.AddtheMARSserverandclientstothedomain.
Thisallowsanymembersofthedomaintoaccessboththeclientandtheserver.
NOTE:
Youmayalsowanttoaddstandalonesystemstothedomainifyouplanto 
exchangeinformationwithaMUSEsystem.
NetworkSetup
3.AddalltheMARSdomainuseraccountstotheMARSWORKGROUP.
Thisusergrouphasread-writepermissionstothe\gemsitsharedfolder .
4.Verifythatusersontheclientcanview,select,andeditpatientrecordsonthe
server. 
ThisconrmsthattheMARSsystemwassuccessfullyjoinedtothedomain.Refer 
totheMARSV8OperatorsManual(2083129–003)forinstructionsonhowtoview, 
select,andeditpatientrecords.
ConguringNetworkSettingsonMARSClients
MARSclientsneedtoknowthenameorIPaddressoftheMARSServer.Thisis 
conguredoneachclient.RefertotheMARSV8Operator'sManual(2083129–003)for 
moreinformationonnetworksetupforclients.
NOTE:
WhileyoucancongureaclientformultipleMARSservers,itcanonlyconnectto 
anddisplaytheinformationfromoneserveratatime.
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NetworkSetup
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TheoryofOperation
ThischapterdescribesthefoldersandservicesthatarecreatedwhentheMARS 
applicationisinstalledandprovidesanoverviewoffouroptionalfeatures:MARSto 
MUSECommunication,CICInterface,andWebUpload.
MARSFolderStructure
DuringtheMARSinstallation,theinstallercreatesthe\gemsitfolderontheselected 
destinationdrive,typicallydrivec:.Withinthe\gemsitfolder,thefollowing 
sub-foldersarealsocreated:
\GemsitFolderStructure
4
Sub-Folder
AcqBackup
IdtIncludeslesneededtosupportMARSWeb.Formoreinformation,see
Opt 
reports
ScratchHoldsatemporarycopyofSlotFileduringanalysis. 
slotsStorespatientHolterandmonitoringdataacquiredbytheMARS
var
XmlNotcurrentlyused.
Description
Temporaryfolderusedduringacquisition/analysistobackupcorrupt 
les.
“TheWebUploadOption”onpage42.
HoldstheMARSBinaryApplicationles. 
StorestheMARSHolterReports.Formoreinformationsee“Reports
Folder”onpage34.
System.Formoreinformationsee“SlotsFolder”onpage34. 
StoresMARSconguration,setup,andlogles.
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TheoryofOperation
ReportsFolder
SlotsFolder
The\reportsfolderstorestheHolterreportsforallpatientsstillactiveontheMARS 
system.Whenapatientisdeleted,anyreportsassociatedwiththatpatientarealso 
deleted.Thereportfolderislocatedatc:\gemsit\reports.
Ifpurchased,theMARStoMUSEoptioncanbeusedtopermanentlystorereports 
onaMUSEsystem.
SlotlesstorethepatientdataacquiredbytheMARSsystem.Slotlesizesare 
dynamic,withnewslotlesstartingat16KBandgrowinginsizetoaccommodatethe 
databeingacquired.ThisdiffersfromearlierversionsofMARS,whichusedstaticslot 
lessizes.Theslotfolderislocatedinc:\gemsit\slots.
Followingisalistofslotletypesandtheirassociatedlenamingconventions:
SlotFileTypesandNames
SlotFileTypesDevicesAcquiredFromSlotFileNames
AcquiredMonitoringSlotCIC(dataanalyzedbyMARS)Acquiredslot0.h72c9.nat 
RawMonitoringSlotCIC(storedinitsrawstate)Monslot0.h72c.nrt 
SEERSlotSEER12,SEERLight,SEERLight
Extend,SEERMC,SEER1000
TapeSlot
1Tapeacquisitionhardwareisnolongersupported,butyoucanimportarchivedtapedataintotheMARSsystem.
1
Tape
Seerslot0.s48.nat
Tapeslot0.h48c3.nat
OnaMARSserverorstandalonesystem,theuserselectsthenumberandtypeofslots 
theywanttocreateduringtheMARSinstallation.TheMARSinstallerlimitsthetotal 
numberofslotlesyoucancreateto300.WhiletheMARSsystemcanaccommodate 
morethanthisnumber,theMARSuseroradministratorshouldbeawarethatalarge 
amountofslotscanincreasetheamountoftimeittakestodisplaythePatientSelect
List.Thisismoreapparentonclientsthatmustpollacrossthenetworktoobtainthe 
PatientSelectListfromtheserver.Toincreasethenumberofslotles,orchangethe
slotletypeaftertheinitialinstallation,seeAppendixA,“SlotFileToolUserGuide”. 
OnMARSclients,20slotsofeachtypeareautomaticallycreated.Theslotlesonthe
clientareonlyusedwhenconnectivitytotheMARSserverislost.Thisallowstheuser 
tocontinuetoacquire,store,andreviewdatalocallyuntilconnectiontotheserver 
isreestablished.Oncetheconnectionisrestored,theuserispromptedtotransfer 
theacquireddatatotheserver.
Theslotfolderincludesadiskman.datlethatcontainsanindexofactiveslotlesand 
reports.Anytimenewpatientdataisacquired,apatientisdeleted,oraHolterreportis 
saved,thesystemupdatesthediskman.datle.Themars_creatediskmandatservice 
readsthediskman.datlewhentheapplicationstarts,andintermittentlythereafter, 
andusestheinformationitcontainstogeneratetheMARSPatientSelectList.
NOTE:
WhenpatientsaredeletedfromMARS,thesystemdoesnotimmediatelydelete 
theinformationfromthele.Instead,itmarkstherecordasavailableinthe 
diskman.datle.Thesystemoverwritestherecordwhennewdataisacquired.
34
MARS™V82083129-004D
 
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TheoryofOperation
MARSServices
DuringtheMARSinstallation,thefollowingservicesarecreated:
MARSServices
ServiceDescriptionOptionReq'dServerClientSingle
MARS.IDT.SlotFileCopierChecksforpatientdatathatwas
uploadedtotheMARSWebserver.
mars_cicbedsyncAccessestheCARESCAPEIXnetwork
tokeepthelistofselectedbeds 
currentinMARS.
mars_clientpingUnlocksopenpatientles,ifthe
clientusingthemgoesdown.
mars_creatediskmandatInitializesthepatientlistand
periodicallyupdatestokeepthe 
listcurrent.Thisservicerunsonce 
uponsystemstartupandthenexits. 
Itisresponsibleforcreatingthe 
diskman.datle.
mars_EkproSvrLaunchesreanalysisofdatawhen
requestedbyclient.
mars_monacqmon
mars_musesrvr
Updatestheciclimit.inileto 
restorethecorrectMARS-CIC 
acquisitionentriesintheevent 
theconnectionbetweentheMARS 
serverandclientfails.
SendspatientreportstoaMUSE 
system.
WebUpload
CICInterface
CICInterface
MARStoMUSE
X
X
XX
XX
XX
X
XX
Whilealltheseservicesarecreatedduringinitialinstallation,servicesthatrequirethe 
purchaseandactivationofanoptionalfeature(mars_musesvr,mars_cicbedsync, 
mars_monacqmon,andMARS.IDT.SlotFileCopier)areinitiallystoppedandtheir 
startuptypeissettoManual.ActivationofanoptioninMARSstartsitsserviceand 
changesitsservicestartuptypetoAutomatic.
Formoreinformationabouttheoptionsassociatedwiththeseservices,refertothe 
followingtopics:
•“TheMARStoMUSEOption”onpage36
•“TheCICInterfaceOption”onpage36
•“TheWebUploadOption”onpage42
2083129-004DMARS™V8
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TheoryofOperation
TheMARStoMUSEOption
IfyoupurchasetheMARStoMUSEoption,youcanconguretheMARSsystemto 
saveHolterrecordstoaGEHealthcareMUSEsystem.Thisrequiresthattheuser 
accountconguredtostartthegeneracqserviceontheMUSEserverhavereadand 
writeaccesstothe\gemsit\reportsshareontheMARSserverorstandalone 
workstation.
Bydefault,theMUSEBkgndaccountontheMARSserveralreadyhasallthenecessary 
permissionstothe\gemsit\reportsshare.Theeasiestwaytograntthe 
appropriatepermissionstotheuseraccountconguredtostarttheMUSEgeneracq 
serviceistocreatealocalaccountontheMUSEserverwiththesameusernameand 
passwordastheMUSEBkgndaccountontheMARSserver.
Iftheaccountnameorpasswordischangedoneithersystem,theMARStoMUSE 
optionwillbreak.Therefore,itisnecessarytoduplicateanychangestotheaccount 
onbothsystemstoensuretheoptioncontinuestowork.
NOTE:
DonotmodifythegeneracqlogonaccountontheMUSEsystemtomatchthe 
MUSEBkgndaccountontheMARSsystem.Youmustalwaysmodifytheaccount
ontheMARSsystemtomatchtheaccountontheMUSEsystem.
IfyouchoosetouseadomainaccountfortheMUSEgeneracqserviceinstead,you 
mustensurethatthedomainaccounthasaccesstothe\gemsit\reportsshare 
(see“FolderSharingandSecurity”onpage29).
TheCICInterfaceOption
TheCICInterfaceoptionallowstheMARSsystemtoacquirefulldisclosure(FD)data 
frombedsidemonitorsconnectedtotheGEHealthcareCARESCAPEMonitoring 
Network.ThedatacollectedfromthebedsidemonitorsarestoredonaCentral 
InformationCenter(CIC)thatresidesontheCARESCAPEInformationExchange(IX) 
network.MultipleCICsmayresideonthesameIXnetwork.
FollowingisanoverviewoftheMARS-CICworkow:
1.TheMARSclientrequestsalistofavailablebedsfromaCIC.
2.OntheMARSclient,theuserselectsfromthelistwhichbedstomonitor .
3.TheMARSclient’smars_cicbedsyncservicepollstheCICatregularintervalsfor
patientinformationandavailableFDdatafortheselectedbeds.
4.OntheMARSclient,theuserselectsthebed(s)fromwhichtoacquiredata.
5.TheMARSclientrequeststheFDdatafromtheCICwherethedataisstored.
6.TheCICtransfersthestoredFDdatatotheMARSclient.
7.TheMARSclienttemporarilystoresandcompressestheFDdata.
8.TheMARSclienttransfersthecompressedFDdataletotheMARSserver,where
itisavailableforreviewbyallMARSclients.
ThefollowingsectionsprovidemoredetailabouttheCICInterfacerequirements, 
networkconnectivity,andrestrictions.
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RequirementsforUsingtheCICInterface
BeforeyoucanusetheCICInterface,certainrequirementsmustbemetbyboththe 
CICandMARSsystems.
ThefollowingrequirementsmustbemetbyeachCICthatwillprovideFDdatato 
theMARSsystem:
•ItmustbeaCICProV5.1orCARESCAPECentralStationV1.
•Itmustbelicensedforfulldisclosure.
•Itmusthaveatleast10minutesofstoredFDdata.
Formoreinformation,refertothedocumentationthataccompaniedyourCICPro 
orCARESCAPECentralStationsystem.
ThefollowingrequirementsmustbemetbyeachMARSclientthatwillacquireFD 
datafromtheCIC:
•TheclientmusthaveadequatediskspaceforthevolumeofFDdatatobeacquired. 
WhentheclientdownloadsFDdata,ittemporarilycompressesandstorestheles 
locallybeforeuploadingthemtotheserver.Theclientmusthaveadequatefree 
spaceforthatdata.FormoreinformationaboutthesizeofFDdatalesandtheir 
compressionratio,see“DataFileSizes”onpage37.
TheoryofOperation
DataFileSizes
NetworkConnectivity
•TheclientmustbeconnectedtotheCARESCAPEIXnetwork. 
YouhavetwooptionsforconnectingtheMARSclienttotheCARESCAPEIXnetwork. 
See“NetworkConnectivity”onpage37foradescriptionofeachoption.
•TheCICInterfaceoptionmustbeactivatedandconguredontheclient. 
ThisenablestheclienttobeginacquiringFDdatafromtheCIC.Formore 
information,see“ActivatingandConguringtheCICInterface”onpage38.
FullDisclosuredatalesizevariesdependingonthenumberofchannelsandthe 
numberofhoursacquired.OntheCIC,afull76–hourFDdatalecanbe1.0to1.5GB, 
whilea24–hourFDdataleisapproximatelyone-thirdthatsizeat341to512MB.
WhenMARSclientacquiresFDdatafromtheCIC,itcompressestheleandstoresitin 
theMARSSlotFilefolderontheMARSserver.Whiletheamountofthecompression 
variesdependingonthequalityandconsistencyofthedata,itisapproximately 
one-halftheoriginallesize.So,thestoragerequirementswouldrangefrom 
approximatelyfrom170–256MBfora24–hourrecordto512–768MBfora76–hour 
record.Keepthatinmindwhensizingyourdiskdrive.
TheMARSclientsthatacquiredatafromtheCICcanresideoneitherthehospital’s 
EnterpriseNetworkorontheCARESCAPEIXnetwork.
•MARSclientsontheCARESCAPEIXnetwork
2083129-004DMARS™V8
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TheoryofOperation
ClientsontheIXnetworkcancommunicatedirectlytotheCIC,buttheyrequire 
aroutertocommunicatetotheMARSserver,whichistypicallyinstalledonthe 
HospitalEnterpriseNetwork.Datatransferonthisnetworkconsistsof:
•FDdatatransferredfromtheCIC(s)totheMARSclientovertheIXnetwork.
•AcquireddatatransferredfromtheMARSclientthroughtheroutertotheMARS
severontheEnterprisenetwork.
•MARSclientsonhospital’sEnterprisenetwork 
ClientsontheEnterprisenetworkcancommunicatedirectlytotheMARSserver,but 
theyrequirearoutertocommunicatetotheCIContheIXnetwork.Datatransferon 
thenetworkconsistsof:
•FDdatatransferredfromtheCIContheIXnetworkthrougharoutertotheMARS
clientontheEnterprisenetwork.
•AcquireddatatransferredfromtheMARSclienttotheMARSserveracrossthe
Enterprisenetwork.
MARSworkstationsrequiringrouteraccesstoeithertheIXnetworkortheMARSserver 
needadefaultgatewayaddressandsubnetmaskassigned,dependingonhowthe 
networkdesignisimplemented.Forexample,iftheMARSworkstationisontheIX 
network,itneedsaccesstotheMARSserverontheEnterprisenetwork,andtheMARS 
serverontheEnterprisenetworkneedsaccesstotheMARSworkstationontheIX 
network.Thisisshowninthefollowingdiagram:
Inthisexample,theMARSclientrequiresadefaultIPaddressforGateway1andthe 
MARSserverrequiresadefaultaddressforGateway2.
ActivatingandConguringtheCICInterface
ActivatingtheCICInterfaceoptionisdoneontheSystem:SoftwareActivatorSetup 
windowandenablestheCICservicesthatwereinstalledwiththeMARSapplication. 
ConguringtheCICInterfaceoptionisdoneontheSystem:CICConguration 
windowandidentiestheIPaddressesoftheCICsandMARSserverswithwhichthe 
MARSclientwillcommunicate.Forinformationonbothprocesses,refertotheMARS 
V8Operator’sManual(2083129–003).
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DescriptionoftheCICServicesandFiles
AftertheCICInterfaceisactivatedandcongured,itusesseverallesandservicesto 
initiateandtrackcommunicationwiththeCIC.Thefollowingtableprovidesadditional 
informationaboutthoselesandservices:
TheoryofOperation
Item
PrimaryMARSserver
SecondaryMARSserverAnyMARSservernotdesignatedasprimary.Secondary
ciclimit.iniStoredontheprimaryMARSserver,thislecontains
Description
TheMARSserverthatcontainstheciclimit.inile.Onlyone 
primaryservercanexist.
serverscontainthecic.inile.Anynumberofserversmay 
bedesignatedassecondary.
informationabouttheMARSclientscurrentlyconnectedto 
eachCIC.Thisleisautomaticallyupdatedasconnections 
openandclose.Followingisanexampleofanentryinthe 
le:
3.62.121.1=“MARSCLIENT02”“MARSCLIENT03” 
“MARSCLIENT05”
ThisentryindicatesthatthreeMARSclients(MARSCLIENT02, 
MARSCLIENT03,andMARSCLIENT05)areconnectedtothe 
CICat3.62.121.1.
NOTE:
IftheconnectionbetweenaMARSclientandtheserver 
islost,theclientwillnotbeabletoaccessthisle.Inthis 
case,theclientwillnotbeabletoinitiatecommunication 
withtheCICuntiltheconnectionwiththeserveris 
reestablished.Ifadownloadisinprocesswhenthe 
connectionislost,thedatawillbestoredlocallyonthe 
client.
cic.ini
StoredoneachsecondaryMARSserver,thislecontains 
anentrylabeledCIC_PrimaryServer,whichthesecondary 
serversusetoidentifytheIPaddressoftheprimaryMARS 
serversotheycanlocatetheciclimit.inile.
NOTE:
ThisinformationisenteredviatheSystem:CIC 
CongurationwindowwithintheMARSapplication.
Manualentryofdatainthisleisnotneededor 
recommended.
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TheoryofOperation
Item
mars_cicbedsyncThisserviceisinstalledoneachMARSclientthatacquires
mars_monacqmon
Description
datafromaCIC.ItpollstheCIContheIXnetworkusing 
Port9001atregularintervalsandreturnsthefollowing 
informationforallbedswithavailableFDdataonthe 
SelectedBedList:
•Nameofcareunit
•Bednumber
•Patientname
•PatientID
•Starttime(startofavailableFDdata)
•Endtime(endofavailableFDdata)
•Status(admittedordischarged) 
BedswithnoavailableFDinformationarenotdisplayedin
theMARSsystem. 
ThisserviceisinstalledoneachMARSclientthatacquires
datafromaCIC.Itperiodicallydetermineswhethertheclient 
isconnectedtoaCICandeitheraddsordeletesanentry 
intheciclimit.inileasnecessarytoensurethatthele 
accuratelyreectsthecurrentCICconnectionstatus.
Forinformationonconguringthisservice,referto
“ConguringtheCICMonitoringService”.
ConguringtheCICMonitoringService
WhenyouactivatetheCICInterface,themars_monacqmonserviceissettostart 
automatically.Bydefault,theservicerunsusingtheLocalServiceaccount.Because 
theservicemonitorsconnectionsbetweentheMARSclientsandCICsandupdatesthe 
ciclimit.inile,theservicemustbemodiedtorunusinganaccountwithreadand 
writeaccesstothenetworksharewheretheciclimit.inileislocated.
ThefollowingproceduremustbeperformedoneachMARSclientthatwillbeset 
uptoacquireFDdata.
1.Fromthesystemdesktop,selectStart>Run.
TheRundialogboxopens.
2.Typeservices.mscandpressEnter.
TheServiceswindowopens.
3.Locatethemars_monacqmonservice,right-clickonit,andselectProperties
fromthepopupmenu. 
TheMARS_MONACQMONPropertiesdialogboxopens.
4.SelecttheLogOntab.
5.SelecttheThisAccountradiobuttonandenterthenameandpasswordofthe
accountthisserviceshouldusetologon. 
ThelogonaccountmustbeauserwithFullControlpermissionsunderboth
theSharingandSecuritytabsforthe\gemsitfoldershareontheMARS 
server.Anyaccountcanbeused,includingadomainaccount,aslongasthe
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TheoryofOperation
correctpermissionshavebeensetandtheaccountandpasswordexiston 
boththeclientandtheserver.Itisrecommendedthatthesameaccountused 
bythemars_monacqmonserviceonallclientsandthatitbeaddedtothe
MARSWORKGROUPusergroupontheMARSserver.Duringinstallation,the 
MARSWORKGROUPusergroupisgiventhecorrectpermissionstothe\gemsit
foldershare.
6.Afteryouentertheusernameandpassword,clickOK.
7.ClickOKforanymessagesthatopen.
8.Restartthesystem.
9.ConguretheMARSclients.
RefertotheMARSV8SystemOperator'sManual(2083129–003)forinformation 
onconguringtheclients.
CICPerformance
ExcessiveconnectionsbetweenMARSclientsandasingleCICunitcouldpotentially 
affecttheperformanceoftheCICunit.Therefore,theMARSsystemimplementstwo 
methodstolimitanegativeimpactonCICperformance.
CICConnectionLimits
CAUTION:
GEHealthcareprovidesnetworkservicestorecommendanappropriatenetwork 
designtoensuretheperformanceoftheIXnetworkandtheCIC.DONOTconnect 
additionalMARSclientstotheIXnetworkwithoutrstreviewingtheirimpactto 
networkandCICperformancewithGEHealthcare.
TheCICInterfacelimitsthenumberofconcurrentconnections:nomorethanthree 
(3)MARSclientscanconnecttoasingleCICunitconcurrently.BeforeaMARSclient 
caninitiateadownloadfromaCIC,itmustverifythatitwillnotexceedthemaximum 
numberofconnectionsforthatCIC.
Tomonitortheseconnections,theMARSsystemusesalecalledciclimit.ini, 
locatedinthe\gemsit\var\MarsNT\systemdirectoryontheMARSserver.Forlarge 
installationwithmultipleservers,oneisdesignatedastheprimaryserverandtherest 
aredesignatedassecondaryservers.Theciclimit.inileisstoredonlyontheprimary 
MARSserver;thesecondaryserverscontainalecalledcic.ini,whichidentiestheIP 
addressoftheprimaryserver.
BeforeaMARSclientacquiresdatafromaCIC,itopenstheciclimit.inileandcounts 
thenumberofMARSclientsalreadyconnectedtotheCIC.Ifthenumberofconnected 
clientsisalreadyatthelimit,amessagedisplaysontheclientindicatingthatthelimit 
hasbeenreached.Ifthenumberofconnectedclientsdoesnotexceedthelimit,the 
clientaddsitsnametotheentryforthatCICandbeginsthedownload.Whenthe 
downloadiscomplete,theMARSclientopenstheciclimitl.inileandremovesits 
namefromtheentryforthatCICtofreeupthatCICforanotherconnection.
IftheconnectionbetweenaMARSclientandserverislost,theMARSclientwillnotbe 
abletoupdateitsentryintheciclimit.inile.Tocorrectthis,themars_monacqmon 
servicerunsperiodicallyoneachclientandupdatestheciclimit.inileappropriately 
whentheclient/serverconnectionisrestored.
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TheoryofOperation
NetworkUsage
InadditiontolimitingthenumberofconcurrentMARSconnectionstoasingleCIC,the 
CICInterfacealsocontrolstheowofFDdatatoconnectedMARSclients.
IfmultiplebedsareselectedforacquisitionfromasingleMARSclient,thedatais 
acquiredsequentially.Thatis,thesecondbedisnotacquireduntiltherstbed 
completes.Whilenetworkusageislonger,theamountofnetworkbandwidthused 
isthesameasasinglebedacquisition.
IftwoormoreMARSclientsareacquiringbeddatafromdifferentCICsatthesame 
time,thedataisacquiredsimultaneously.Thisusesalargeramountofnetwork 
bandwidththanacquiringfromasingleCIC.
DuetothelargesizeofFDlesbeingtransmitted,ifmorethanoneMARSworkstation 
isaccessingtheIXnetworkatthesametime,networkswitches,routers,andtrunks 
mustbesizedcorrectlytohandletheadditionaltrafc.
TheWebUploadOption
TheWebUploadInterfaceisaMARSoptionthatallowsremoteclientstoacquireHolter 
dataanduploadittoacentralMARSWebServer.WhentheMARSServerdetectsnew 
HolterdataontheMARSWebServer,itcopiesthedataforanalysis,reporting,and 
archiving.TheMARSWebUploadInterfaceisintendedtobeusedbyfacilitiesthatdo 
nothavethepersonnel,resources,orbudgettoconducttheirowndataanalysis.
MARSWebUploadComponents
Thefollowingsectionsprovideahigh-leveloverviewortheMARSWebUploadOption. 
Fordetailedinstallationinstruction,operatinginstructions,andtroubleshooting 
assistance,,refertotheMARSV8WebServerInstallationManual(2083129–005)and 
MARSV8WebClientOperatorManual(2083129–006).
TheMARSWebUploadInterfaceconsistsofthreemaincomponents,eachofwhich 
performadifferentstepintheprocess:
1.MARSWebClient:AcquiresdataattheuserPCandtransmitsdatatotheMARS
WebServer.
2.MARSWebServer:ReceivesdatafromtheuserPC.
3.MARSServer:CopiesdatafromtheMARSWebServertotheMARSServer.
NOTE:
TheMARSWebservercanbephysicallyinstalledonthesamePConthe 
MARSserver.
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TheoryofOperation
ThefollowingdiagramshowsthehighleveldataowfromtheMARSWebclientto 
MARSserver.
Thefollowinginformationdiscusseseachcomponentinmoredetail.GEHealthcare 
recommendskeepingdefaultfoldersandportstoavoidaddingcomplexitytotheow 
ofdata.Usingthedefaultsettingssimpliestroubleshootingandreducesservicecalls.
MARSWebClient
TheMARSWebClientacquiresdataattheuser’sPCandtransmitsittothe 
MARSWebServer.DataacquiredattheuserPCisstoredinalocalfolder 
speciedintheWebClientsettingsonthePC.Thedefaultlocalfolderis 
c:\gemsit\idt\var\acquireddata.ThisiscreatedthersttimetheWeb 
ClientacquiresHolterdata.AftertheWebClientsuccessfullyacquiresthedata,itis 
compressedtoreducetransmissiontimeswhenuploadedtotheWebServer.
EachWebClientmustspecify:
•IPaddressoftheMARSWebserver
•ServerporttousefortheMARSWebserver(default8089)
•Archivefolderpathwherethedatalesarestoredlocally(defaultacquireddata)
MARSWebServer
TheMARSWebServertemporarilyholdstheHolterdatatransmittedbytheMARSWeb 
Client.Bydefault,thelesaretransmittedusingport8089.
NOTE:
NOTE:
TheserverportspeciedontheWebClientisfordatatransmissiononly.The 
portthatestablishestheinitialcommunicationbetweentheclientandWeb 
serverisport80.
Ifyouchangethisport,youmustrecongureitontheMARSWebserverandeach 
Webclient.RefertotheMARSV8WebServerInstallationManual(2083129–005) 
fordetails.
Uploadedlesarestoredtemporarilytoafolderlocationidentiedasthe 
ArchiveFolderPath,whichisinc:\gemsit\idt\var\IISServerDataby 
default.Thedefaultlocationcanbechangedbymodifyingtheholterstream.ini
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TheoryofOperation
MARSServer
le,whichislocatedinc:\gemsit\var\MarsNt\idt_configontheMARS 
Webserver.
NOTE:
DuetothewaytheMARSsystemparsesthefolderpath,thepath 
mustbeenteredusingdoubleslashes(\\)inplaceofasingle 
slash(\).Forexample,intheHolerstream.inile,youmust 
enterthepathc:\gemsit\idt\var\IISServerDataas 
“c:\\gemsit\\idt\\var\\IISServerData”(includingthequotation 
marks).ThissamepatternoccursinotherplacesintheMARSsystem.
TheMARSServerusestheMARS.IDT.SlotFileCopierservicetomovetheHolterdata 
fromtheMARSWebServerandmakeitavailableforreviewandanalysisontheMARS 
system.Fordetails,referto“SlotFileCopier”onpage44.
DatasuccessfullymovedtotheMARSServerisautomaticallydeletedfromtheWeb 
Server.IfanopenslotleisavailableontheMARSserver,thedataismovedfromthe 
MARSServerDatafolderandplacedintotheopenle.Ifnoslotlesareopen,thele 
remainsintheMARSServerDatafolderandthedisplayfortheWebAlerticonthat 
displaysoneachMARSclientischangedtonotifytheuserthattherearependingles 
waitingforanopenslotle.Onceaslotbecomesavailable,theleisautomatically 
movedtotheopenslotleanddeletedfromthetemporaryfolder.
MARSWebUploadServicesandFiles
TheMARSWebUploadoptionusesacoupleofservicesandaniniletocontrolthe 
communicationbetweentheMARSWebClient,MARSWebServer,andMARSServer.
SlotFileCopier
TheMARSServerusestheMARS.IDT.SlotFileCopierservicetoperiodically 
polltheIISServerDatafolderontheMARSWebServerfornewHolterdata. 
Whenitndsnewdata,itcopiestherecordtoatemporarylelocatedat 
\gemsit\idt\var\MarsServerDataontheMARSServer.Ifthereareavailable 
slots,itthenmovestheHolterdatatotheavailableslotanddeletesboththe 
temporaryrecordsontheMARSserverandtheMARSWebServer.
TodeterminethelocationoftheMARSWebServer,thepathandnameofthefolder 
wheretheHolterrecordsarestored,theMARS.IDT.SlotFileCopierservicereadsthe
44
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valuesstoredin\gemsit\var\MarsNT\idt_config\SlotFileCopier.ini 
ontheMARSserver.
Thefollowingtableidentiesthedefaultvaluesinthe.inile.Thelecanbemodied 
asappropriate.
SlotFileCopier.iniFile
TheoryofOperation
VariableNameDefaultValue
Webslotpath
TempFolderPath
IISServerName127.0.0.1
IISServerData
c:\\gemsit\\idt\\var\\ 
MarsServerData
Description
ThenameofthefolderontheMARS 
WebServerusedtotemporarilystorethe 
uploadeddatalesfromtheClient. 
IISServerDataisthedefaultandyou 
usuallydonotneedtochangeit.
Thepathtothefolderthattemporarily 
storesthedatalesthatcopiedfromthe 
WebServertotheMARSServer. 
MarsServerDatausuallydoesnotneedto 
change.
TheIPaddressoftheMARSWebServer. 
IftheMARSWebServerisonthesame 
serverasMARS,youcanusethedefaultIP 
address.Ifitisonaseparateserver,you 
mustenterthecorrectIPaddress.
NOTE:
Ifyoumodifythedefaultvalues,youmustencloseallvaluesinquotemarks('").
TheMARS.IDT.SlotFileCopierservicemusthavefullpermissiontomovedatafromthe 
IISServerDatafolderontheMARSWebServer.
OnewaytodothisistoassigntheGEServiceaccountasthelogonaccountforthe 
MARS.IDT.SlotFileCopierserviceontheMARSserver.Youmustalsoduplicatethe 
accountontheMARSWebServerandassignFullControlpermissionsforSharing 
andSecuritytotheIISServerDatafolder .Changingtheaccountorpasswordinone 
locationrequireschangingitintheother.
Ifyouchoosetouseadomainaccountasthelogonaccountforthe 
MARS.IDT.SlotFileCopierserviceandtheIISServerDatafoldershare,assignaccount 
administratorprivilegestotheMARSserver.
MARS.IDT.RemotingService
WhiletheMARS.IDT.SlotFileCopierservicecontrolscommunicationbetweenthe 
MARSServerandMARSWebServer,MARS.IDT.RemotingService,whichisinstalled 
ontheMARSWebServerduringinstallation,handleslogonandcommunication 
betweentheMARSWebClientandtheMARSWebServer.Congurationof 
MARS.IDT.RemotingServiceisautomaticanddoesnotrequiremanualintervention.
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TheoryofOperation
MARSWebAlert
TheMARSWebUploadusestheWebAlerticontonotifyuserswhenWebUploadles 
arewaitingforanopenslotle.
FortheMARSWebAlerticontodisplaycorrectly,MARSusersmusthavepermissions 
tothec:\gems\it\var\MarsServerDatafolderontheMARSserver.Todothis, 
sharetheMarsServerDatafolderandassigntheMARSWORKGROUPfullcontrol 
permissionsforsharingandsecurity.
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5
Maintenance
Aregularpreventativemaintenanceprogramhelpspreventunnecessaryequipment 
andpowerfailuresandreducespossiblehealthhazards.Becausethecustomer 
ownstheequipmentonwhichtheMARSAmbulatoryECGsystemresides,thesole 
responsibilityforestablishingandexecutingsaidmaintenanceprogramrestswiththe 
individualorinstitutionusingtheequipment.
Whilethecustomershouldrefertothemanualsthataccompaniedtheirequipment 
fordetails,GEHealthcarerecommendsthatthemaintenanceroutineincludethe 
following:
•Visualinspectionoftheequipmentfordamage
•Cleaningthecoolingfansandventilationobstructions
•Cleaningtheexteriorandinterioroftheequipment
•Cleaningtheequipment’speripherals,suchaskeyboardandmonitors
Typically,thesemaintenanceactivitiesareperformedannuallyandwheneverinternal 
assembliesareserviced.
NOTE:
Customerswhoupgradedlegacy,GE-suppliedhardwareshouldrefertothe 
documentationthataccompaniedtheoriginalequipmentformaintenance 
information.
BackingUpandStoringData
BeforeperforminganyserviceontheMARSAmbulatoryECGSystemorits 
components,itisrecommendedthatyoubackuppatientdataandsystem 
conguration.ThissectiondescribeshowtoarchiveHolterdata,howtobackup 
Holterdata,andhowtobackupthesystemconguration.
ArchivingData
MARSisnotintendedforlongtermstorageandprovidestwomethodsforsavingdata. 
ItishighlyrecommendedthatMARSusersestablishaformalscheduleorprocessto 
ensuredataisarchivedorsavedonaregularbasistolimitlossofdataintheevent 
ofaharddrivefailure.Dataandreportsshouldbearchivedorsavedassoonas 
possibleaftercompletingtheanalysisandcreatingthereporttolimitanyexposure 
ofthedatatoasystemfailure.
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Maintenance
Useoneofthefollowingmethodstosaveandstorereportsanddata.
•MARSArchive 
MARSprovidesanarchivefeaturethatallowsyoutosavebothHolterreportsand 
HolterdatatoaCD,DVD,USBdrive,ornetworkshare.Oncearchived,youcan 
deletethereportordatalefromtheMARSsystem.Youcanrestorearchived 
reportsanddatatotheMARSsystemfromthestoragelocation.Ifyouaresavingto 
anetworkshare,MARSusersmusthavereadandwritepermissionstoit. 
Archivesonnetworkandlocaldrivesarelimitedtoamaximumof5000records, 
regardlessofavailablespaceonthedrives.Onceyoursystemreachesthislimit, 
youneedtospecifyanewarchivelocationbeforeyoucanarchiveadditional 
patientrecords.Eacharchivefoldercreatesitsownindexle,whichisupdated 
eachtimeanewreportorslotleisarchived.
NOTE:
TheArchiveandRestorefromArchivefeaturesaredescribedintheMARS 
V8Operator’sManual(2083129–003).
•MARStoMUSE 
CustomerswhohaveactivatedtheMARStoMUSEoption(see“TheMARStoMUSE
Option”onpage36)canstorenalHolterreportstoaGEHealthcareMUSEsystem.
OncetheMARSreportsarestoredontheMUSEsystem,theHolterreportcanbe 
viewedandprintedfromanyMUSEclientandisbackedupaspartoftheMUSE 
database.TheMUSEsystemdoesnotstoretherawHolterdata.TostorerawHolter 
data,youmustusetheMARSarchiveprocess. 
MARStoMUSErequiresinstallationoftheMARSprintformatterontheMUSE 
systeminordertoprintfullHolterReports.Inaddition,theMUSEsystemmusthave 
read/writepermissionstothe\gemsit\reportsfolderontheMARSsystem. 
ContactGEHealthcareTechnicalSupportorthelocalMUSEadministratorformore 
information.
BackingUpHolterData
NewlyacquireddataresideinslotlesontheMARSserverorMARSstandalone 
systemuntilitisarchived.Duringthistimethedataandreportsarestoredlocallyand 
canbelostifthesystemfails.Customersconcernedaboutdatalossduringthistime 
shouldconsiderusingasystemwithadditionalfaulttolerance,suchasRAID,tolimit 
lossofdataduetoasingleharddrivefailure.
TobackupHolterrecords,youneedtobackupthefollowingfolders:
•C:\gemsit\reports
•C:\gemsit\slots
NOTE:
Establishingaregularbackupscheduleisthecustomer'sresponsibility.Youmay 
useanybackuputilityinplaceatthecustomersite,aslongyoucanrestorethe 
reportsandslotsfoldersontheMARSsystemwhenneeded.
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BackingUptheSystemConguration
Youshouldbackupsystemsetupsaftermakingachangetoanyitemlistedinthe 
System>SystemSetupmenu.UsethefollowingproceduretobackuptheMARS 
system’ssetuples.
1.FromthetopmenuinMARS,selectSystem>SystemSetup>Backupand
Restore.
2.Enteranameforthebackupleandbrowsetothepathwhereyouwantto
storethebackuple. 
Ifyouaresavingtoanetworkdrive,mapthedriveshareontheMARSsystem
rstsoitisavailableinthelist. 
AdditionalinstructionsareincludedintheMARSV8Operator’sManual
(2083129–003).
Torestorethesystemsetups,followinstructionsincludedintheMARSV8Operator's 
Manual(2083129–003).
SafeShutdownProcedures
Maintenance
Beforeperforminganymaintenanceorreplacinganyperipherals,itisrecommended 
thatthecomputerhostingtheMARSapplicationbeshutdown.Thefollowing 
proceduresdescribeshowtoshutdownthesysteminasafeandcontrolledmanner.
ShuttingDownaMARSClientorStandaloneWorkstation
1.Closeallpatienttests.
2.ExittheMARSapplication.
3.Closeanyopenbrowserwindowsorotherapplications.
4.ShutdowntheWindowsoperatingsystem.
Dependingontheconguration,shuttingdowntheoperatingsystemtypically 
turnsofftheequipmentautomatically.
ShuttingDownaMARSServer
1.BeforeshuttingdowntheMARSserver,notifyallMARSusersofthescheduled
shutdown.
2.RequestuserstocloseanyopenpatientteststheyareaccessingontheMARS
server.
NOTE:
Clientscancontinuetoacquiredatawhiletheserverisshutdown.Anynewly 
acquiredtestsarestoredlocallyontheclient.Assoonastheconnection 
totheMARSserverisre-established,anylocallystoredtestismovedto 
theMARSserver.
3.ExittheMARSapplication.
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Maintenance
4.Closeanyopenbrowserwindowsorotherapplications.
5.ShutdowntheWindowsoperatingsystem.
Dependingontheconguration,shuttingdowntheoperatingsystemtypically 
turnsofftheequipmentautomatically.
CheckoutProcedures
Usethefollowingcheckoutproceduresasappropriate.Fordetailedinstructionsfor 
performinganyofthefunctionaltasks(suchasacquiringdata,selectingpatients,and 
soforth)refertotheMARSV8Operator'sManual(2083128–003).
VisualInspection
Beforeperforminganyfunctionalcheckout,conductathoroughvisualinspectionfor 
thefollowing:
•Signsofcracksoranyothervisualdamagetothecaseormonitor .
•Signsoffrayingordamagetocordsandcables.
•Bentprongsorpinsinplugs,cables,andconnectors.
•Secureseatingofallcords,socketedcomponents,andconnectors.
Ifsystemwasopened,youshouldalsoverifythattheinteriorisfreeofexcessivedust 
buildup.Ifnecessary,usecommerciallyavailablecompressedairtoclean,following 
manufacturer'sinstructions.
AcquisitionDeviceCheckoutProcedures
Wheneveranacquisitiondeviceisadded,replaced,orrepaired,thecheckout 
procedureappropriateforthatdeviceshouldbeperformed:
AcquisitionDeviceCheckoutProcedures
Device
MultimediaCardReader 
(external)
OmniDrive(external) 
SEERLTRecorder(external)SEERLTRecorder(See“SEERLTRecorder”onpage51.) 
SEER12Recorder(external) 
SEER1000Recorder
(external)
CheckoutProcedures
MultimediaCardReader(See“MultimediaCardReader”on
page50.)
OmniDrive(See“OmniDrive”onpage51.)
SEER12(See“SEER12”onpage51.) 
SEER1000(See“SEER1000”onpage51.)
SEERMCRecorder(external)
SEERMC(See“SEERMC”onpage51.)
MultimediaCardReader
1.InsertaCompactFlashcardandverifythatthesystemrecognizesit.
2.Conrmthatyoucanviewthecontentsofthecard.
3.Conrmthatyoucanopenlesfromandsavelestothecard.
4.ConrmthatyoucanacquiredataintotheMARSsystemfromthecard.
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OmniDrive
SEERLTRecorder
SEER12
Maintenance
1.InsertthecardandverifythattheDownloadscreenopens.
2.SelectStart.
3.Verifythatthedownloadcompletes.
1.InsertthecardandclickontheAcquireDataicon.
2.VerifythattheDownloadscreenopens.
3.SelectStart.
4.Verifythatthedownloadcompletes.
1.InsertthecardandclickontheAcquireDataicon.
2.VerifythattheDownloadscreenopens.
3.SelectStart.
4.Verifythatthedownloadcompletes.
SEER1000
1.ConnectSEER1000recordertotheMARSworkstationusingtheUSBcable.
2.PresstheAcquireDataicon.
3.VerifythattheDownloadscreenopens.
4.SelectStart.
5.Verifythatthedownloadcompletes.
SEERMC
1.InsertthecardandclickontheAcquireDataicon.
2.VerifythattheDownloadscreenopens.
3.SelectStart.
4.Verifythatthedownloadcompletes.
SystemCheckoutProcedures
Acompletesystemfunctionalcheckoutisrequiredfornon-FRUrepairsandtypically 
involveMARSsetupandtasksthatcanbeperformedremotelyoronsite.Ifperformed 
remotely,theremotesupportengineercanconrmviaremoteaccess,orverifywith 
thecustomercontact.Foradditionalinstructions,refertotheMARSV8Operator's 
Manual(2083129–003).
Certaincheckoutproceduresareperformedonlyifthecorrespondingperipheralor 
optionispresentandactivated.
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Maintenance
AcquiringDataFromSEERCard
1.InsertthecardandclickontheAcquireDataicon.
2.VerifythattheDownloadscreenopens.
3.SelectStart.
4.Verifythedownloadcompletes.
AcquiringDatafromCIC
1.OpenPatientSelect.
2.ChooseSelectBedsfromtheDataTypes.
3.Selectapatientbedwithfulldisclosureinformationavailable.
4.ClickAcquireData.
5.VerifythatthemonitoringdataisacquiredanddisplayedonthePatientList
whencomplete.
AcquiringDataviaMARSWeb
1.LogontotheMARSWebServerfromaWebClient.
2.Acquiredataattheclient.
3.Verifythatthedataisacquiredontheclient.
4.VerifythatyoucanuploadtheacquireddatafromtheclienttotheWebServer.
5.VerifythatyoucanseetheacquireddatafromaMARSworkstation.
TransmittingtoMUSE
1.Selectthepatient,selectthetools,andthentransmittotheMUSEsystem.
2.VerifydataistransmittedtotheMUSEsystem.
Archiving
1.Selectthepatient,gotoTools,andselectArchive.
2.SelectthepatientandchooseRestore.
3.VerifythepatientisrestoredtothePatientSelectscreen.
Login
1.HavetheuserlogontotheMARSsystem.
2.Verifytheuserissuccessfullyabletologon.
Printing
1.Selectapatient.
2.SelectPageReviewandselectPrint.
3.Verifythestripprints.
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SelectingPatientDatafromaRemoteMARS
1.GotoDataTypeandensurethatanotherMARSsystemislisted.
2.VerifyremoteMARSpatientdataisavailableinPatientSelect.
Editing
1.Selectapatient.
2.Verifyyoucaneditthedata.
ConnectingRemotely
Usethefollowingproceduretoverifythesystemcanbeaccessedforremotesupport.
1.Logontothesystemusingtheremotecongurationconguredforthatsystem
(InSiteExC).
2.Conrmthatyoucanaccessthecustomer’sdesktopviatheremoteconnection.
Maintenance
TimeChanges
MARSworkstationsnotbeingusedtoacquireFDdatafromtheCIChavenospecial 
date/timeconstraints.YoucanadjustDaylightSavingsTime(DST)usingtheWindows 
AutomaticDSTfunctionoryoucanmanuallyadjustittwiceayear,dependingon 
customerpreference.
Ideally,MARSworkstationscommunicatingwiththeCarescapeIXnetwork,forthe 
purposeofacquiringFDinformationfromtheCIC,shouldhavetheirtime\datesetting 
adjustedatthesametimeastheCIC'stoensurethetimestamponthedatareceived 
fromtheCICanddisplayedonMARSisthesame.
Therearethreepossibletimesettings/servicesthatcouldcausetheMARStime\date 
settingstochange,independentoftheCICtimesetting:
•WindowsAutomaticDSTsetting
•WindowsTimeservice
•InternetTimeSync
Theusershouldbeawarethatanyoftheaboveautomaticallyadjuststhetimeon 
theMARSworkstationduringDSTandcouldcausethetimeontheCICandMARSto 
differbyonehouruntilboththeCICandMARSdaylightsavingtimeadjustmentsare 
complete.IfbothDSTadjustmentsaremadeduringoffpeakhours,whenyouarenot 
usingMARSforFDacquisition,thismaynotpresentanynoticeabletimingissues.
ConsultwithyourITdepartmentornetworkadministratortodetermineifyoushould 
disableanyoftheabovesettings\servicesontheMARSworkstationyouareusing 
forFDacquisition.
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Maintenance
54
MARS™V82083129-004D
 
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6
Troubleshooting
Thischapterprovidesinformationtohelpyouisolate,identify,andresolveproblems 
withtheMARSsystem,movingfromthegeneraltothespecic.
NOTE:
Ifyoucannotresolveanissueusingtheinformationinthischapter,contact 
technicalsupportforadditionalassistance.
InitialQuestions
IftheMARSapplicationisnotworkingproperly,startbyaskingyourselfthesebasic 
questionstohelpnarrowthecauseoftheproblem.
•Aretheunitandallperipheralsturnedonandconnected? 
Ifanysystemcomponentisnotturnedonorproperlyconnected,correctthe 
conditiontoseeifthatresolvestheproblem.
VisualEquipmentInspection
•Havetherebeenanychangesintheuse,location,orenvironmentoftheequipment 
thatcouldcausethefailure? 
Forexample,hastheequipmentbeenmovedtoalocationwithaninadequate 
powersource?Ifso,returntheequipmenttoitsoriginallocationtoseeifthat 
resolvestheproblem.
•Hastheunitbeenmodiedinanyway,eitherinsoftwareorhardware? 
Forexample,hasanyunapproved,third-partsoftwarebeeninstalledonthe 
system?Ifso,uninstallthesoftwaretoseeifthatresolvestheproblem.
•Isoperatorerrorthecauseoftheproblem? 
Trytorepeattheuser’sscenarioexactlyandcomparetheprocessandresultstothe 
properoperationoftheequipmentasdescribedinthesystem’soperator’smanual.
Ifrunningthroughtheinitialquestionsdoesnothelpresolveyourproblem,thenext 
stepistovisuallyinspecttheequipment.
Athoroughvisualinspectionoftheequipmentcansavetime.Small 
things—disconnectedcables,foreigndebrisoncircuitboards,missinghardware, 
loosecomponents—canfrequentlycausesymptomsandequipmentfailuresthatmay 
appeartobeunrelatedanddifculttotrack.
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Troubleshooting
Takethetimetomakealltherecommendedvisualchecksidentiedinthefollowing 
visualinspectionchartbeforestartinganydetailedtroubleshootingprocedures.Ifa 
failureconditionisidentied,thatconditionshouldbecorrectedbeforetheuserof 
theMARSsystemisresumed.
NOTE:
Thefollowinglistofvisualchecksisprovidedasaguideline.Becausecustomers 
owntheequipmentonwhichtheyinstalledtheMARSapplication,theyare 
responsibleforthemaintenanceandtroubleshootingofallhardware.Before 
performinganyvisualinspectionoftheequipment,thecustomershouldbesure 
toreview,understand,andfollowanytechnicalinstructionsthataccompaniedthe 
equipment.ForlegacysystemsthatincludeGE-suppliedhardware,customers 
shouldreviewtheservicemanualthataccompaniedthelegacysystemfor 
platformspecicinformation.
VisualInspectionList
Area
I/OConnectors 
andCables
InterfaceCables
CircuitBoards
GroundWires/ 
Wiring
Lookforthefollowingproblems:
•Frayingorotherdamage
•Bentprongsorpins
•Crackedhousing
•Loosescrewsinplugs
•Excessivetensionorwear
•Looseconnection
•Strainreliefsoutofplace
•Moisture,dust,ordebris(topandbottom)
•Looseormissingcomponents
•Burndamageorsmellofover-heatedcomponents
•Socketedcomponentsnotrmlyseated
•PCBnotseatedproperlyinedgeconnectors
•Solderproblems:cracks,splashesonboard,incomplete 
feed-through,priormodicationsorrepairs
•Loosewiresorgroundstrapconnections
•Faultywiring
•Wirespinchedorinvulnerableposition
Mounting 
Hardware
PowerSource
56MARS™V82083129-004D
Looseormissingscrewsorotherhardware,especiallyfastenersused 
asconnectionstogroundpanesonPCBs
•Faultywiring,especiallyACoutlet
•Circuitnotdedicatedtosystem
(Powersourceproblemscancausestaticdischarge,resettingproblems, 
andnoise.)
 
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LogFileReview
Ifvisualinspectionoftheequipmentdidnotisolatethecauseoftheproblem,thenext 
stepwouldbetoreviewthesystem’sloglestoidentifyboththeexactpointtheerror 
occurredandtheconditionsthatledtotheerror.TheMARSsystemprovidesseveral 
loglestorecordavarietyoftransactions.Understandingwhateachloglerecords 
willhelpyouidentifywhichlogletoreview.Forexample,ifyouencounteranissue 
duringinstallation,youwouldwanttoreviewtheinstallationlog.
ThefollowingsectionsdescribetheloglesfoundontheMARSserverandclient,the 
MARSWebClient,andtheMARSWebServer.
MARSServerandClient
Thefollowingtabledenesthelesthatarefoundatc:\gemsit\var\MarsNT\log 
ontheMARSserverandclient.
MARSServerandClientLogFiles
Troubleshooting
MARSWebClient
LogFile
SlotFileCopier.logRecordsactivitybetweentheslotlescopierserviceandtheWeb
SlotFileUtilErrLog.logRecordsactivityontheuploadedslotlesontheMARSserver. 
Scribe.log 
BedSync.log 
MARS_install_eng 
MARS_install_sel
1TheseloglesarelocatedonboththeMARSserverandclient.
1
1
1
1
Purpose
Server.
Logsacquisition,analysis(ekpro)andletransferofCICdata. 
Logsmars_cicbedsyncserviceoperation. 
MARSinstallationloginEnglish. 
MARSinstallationlogintheselectedlanguage.
Thefollowingtabledenestheloglesthatarefoundatc:\gemsit\idt\var\log 
ontheMARSWebClient.
MARSWebClientLogFiles
LogFile
Devmgrerrlogger.logRecordscommunicationsbetweentheMARSWebclientand
Webclientui.logRecordsactivityoccurringontheWebClient.
Purpose
theHolterdevice.
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Troubleshooting
MARSWebServer
Thefollowingtabledenestheloglethatisfoundatc:\gemsit\idt\var\log 
ontheMARSWebServer.
MARSWebServerLogFile
LogFile
MarsHHTPSRemotingService
SpecicErrors
Thefollowingsectionslistspecicerrorconditionsthathavebeenidentiedforsome 
optionalMARSfeatures.Foreacherrorcondition,possiblecauseshavebeenidentied.
SpecicMARSWebUploadErrorConditions
Thefollowingtablelistssomespecicerrorconditionsthathavebeenidentiedwith 
theMARSWebUploadoption.Formoredetailedinformation,refertotheMARSV8
WebServerInstallationManual(2083129–005)andtheMARSV8WebClientOperator’s 
Manual(2083129–006).
MARSWebUploadErrors
ProblemPossibleCauses
Usercannotlogon
Purpose
Recordsdatauploadtransactions.
•Userusingwronglogonaccountorpassword.
•UsernotsetupinUserListonMARSWebServer.
•UsernotspecifyingwebserverportinURL,ifotherthan80.
•UserisusingtheirWindowsdomainaccounttologonunder 
FormsAuthentication.
•TheDefaultWebSiteontheWebServerstopped.
•TheMARS.IDT.RemotingServiceontheWebServerstopped.
•TheNetworkServiceaccountdoesnothavepermissiontothe 
gemsitfolderontheWebServer.
•ThecorrectversionofASP.NET(v1.1.4322)isnotregisteredon 
theMARSWebServer.
Clientsoftwaredoes 
notinstall
Datacannotbe 
acquiredontheWeb 
Client
Datacannotbe 
uploadedfromthe 
WebClient
58MARS™V82083129-004D
•.NETFrameworkwasnotinstalled.
•Userdoesnothaverightstoinstallnewsoftware.
•AnearlierversionofMARSWebClientwasnotuninstalled 
correctly.ContactGETechnicalSupport.
•WrongDriveCardletterisspeciedinClientSettings.
•WrongPrimarydatadriveisspeciedinClientSettings.
TheArchiveFolderPathintheholterstream.inileontheWeb 
Serverpointstoafolderthatdoesnotexist.
 
Page 59

MARSWebUploadErrors(cont'd.)
ProblemPossibleCauses
Troubleshooting
Datadoesnotcopy 
fromWebServerto 
MARSServer
WebAlerticononMARS 
clientnotworking
MARSWebclient 
behavioriserratic
•TheMARSWeboptionisnotactivatedontheMARSServer.
•MARS.IDT.SlotlecopierserviceontheMARSServerisstopped.
•TheGEService
1
useraccountisnotsetasthelogonaccount
forslotlecopierserviceontheMARSServer.
•GEService
1
useraccountdoesnothaveFullControl
permissionstoIISServerDatafolderontheWebServer.
•LogonaccountforSlotFileCopierServiceisnotpartofthe 
AdministratorsGroup.
•ThewrongIPaddressfortheWebServerisinSlotlecopier.ini 
orquotesaremissing.
•TheTempFolderPathintheSlotFileCopier.inipointstoafolder 
thatdoesnotexist,orthereisasyntaxerrorinlineentry 
(quotesand\\).
•TheWebSlotPathintheSlotFileCopier.inidoesnotpointtothe 
IISServerDatafolder,orquotesaremissinginthelineentry.
•TheslotsfolderontheMARSServerisfull.TheWebAlerticon 
displaysactionsthatareneeded.
MarsServerDatafolderonMARSservernotsharedto 
MARSWORKGROUP.
InternetExplorerActiveXcontrolsecuritysettingsnotenabled.
1
GEServiceistherecommendedaccount.Ifyouuseadifferentaccount,thataccount 
mustmeetbothconditionslistedhere.
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Troubleshooting
SpecicCICInterfaceErrorConditions
Thefollowingtablelistssomespecicerrorconditionsthathavebeenidentied 
withtheCICInterfaceoption.Formoredetailedinformation,refertotheMARSV8 
InstallationandUpgradeManual(2083129–002)
CICInterfaceErrors
ProblemPossibleCauses
MARSAcquisition 
Workstationcannot 
acquiredatafromCIC
•CICInterfaceoptionisnotactivatedontheMARSClient.
•CICthatMARSisconnectingtoisnotatv5orhigher.
•CICdoesnothavefulldisclosureenabled.
•CICIPaddressesspeciedintheCICCongurationonMARSare 
wrong.PingtheCICfromMARS.
•NoconnectivitybetweenMARSworkstationsandCIC—noping 
returned.
•BedwasnotmovedintotheSelectedBedlistinCIC 
congurationonMARS.
•Mars_cicbedsyncserviceisnotrunningontheMARS 
Workstation.
•Mars_cicbedsyncserviceonMARSWorkstationisnotsetto 
automaticanddoesnotrestartduringareboot.
•DefaultgatewaysetontheMARSclientdoesnotpointtothe 
correctrouter.PingtherouterfromtheMARSsystem.
•IfoneMARSworkstationisabletoaccesstheCIC,compareits 
settingstotheworkstationthatisunabletoconnect.
NOTE:
Port9001mustbeopenacrosstherouterforcommunication 
betweentheMARSsystemandtheCIC.
MARSClientontheIX 
networkisunableto 
connecttotheMARS 
Server
•ServernameorIPaddresslistedintheSystemNetwork 
CongurationontheMARSclientiswrong.
•UseronMARSclientisnotintheMARSWORKSGROUPusers 
grouponboththeMARSclientandServer.
•Shareissetupincorrectly.ThegemsitleshareontheMARS 
servercannotbeviewedfromtheMARSworkstation.
•DefaultgatewayontheMARSclientdoesnotpointtotherouter 
thatishandlingtrafctotheMARSserverontheEnterprise 
network.
•DefaultgatewayontheMARSserverdoesnotpointtothe 
routerthatishandlingtrafctotheMARSworkstationonthe 
IXnetwork.
NOTE:
Filesharingportsmustbeopenforcommunicationbetween 
theMARSClientandMARSServer.
60MARS™V82083129-004D
 
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SystemRebuild
IfaMARSSystembecomescorrupt,itmaybenecessarytorebuildit.Thischapter 
describesthatprocessforsystemswithMARSV8runningservicepack4orlater . 
ForearlierversionsofMARS,refertotheservicemanualthatoriginallyshippedwith 
thatsystem.
IfthesystembeingrebuiltalsohostedotherGEHealthcareapplications(such 
asCardioSoft/CS,MARSWebServer,andsoforth)refertothemanualsforthose 
applicationsforinstructionsonbackingupdata,re-imagingthesystem,and 
reinstallingtheapplication.
ProcessOverview
Followingisanoverviewoftherebuildprocess.
1.BackuptheMARSsystem,ifpossible.
7
ThisincludestheMARScongurationandactivatorcodesandtheMARSslots 
andreportsfolders.Fordetails,see“BackingUptheMARSSystem”onpage
62.
2.Removethehardwarekey. 
ThekeywillbeneededwhenreinstallingtheMARSapplication.Formore
information,see“RemovingtheHardwareKey(Dongle)”onpage63
3.Re-imagethesystem. 
ThisreturnsthesystemtoastatethatmeetstheMARShardwareandsoftware
requirements.Formoreinformation,see“Re-imagingtheMARSPlatform”on
page63.
4.ReinstalltheMARSsystem. 
Thisinvolvesinstalling,conguring,andverifyingtheMARSapplication.If
applicable,italsoinvolvesinstallingtheMARSWebUploadsystem.Fordetails, 
referto“ReinstallingtheMARSSystem”onpage63.
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SystemRebuild
Requirements
TorebuildaMARSsystem,youneedthefollowingequipment:
RequiredEquipment
Item
MARSApplicationCDTheoriginalMARSV8ApplicationCDisrequiredtoreinstallthe
MARSSystem.
ExternalStorageExternalstoragemediaornetworkshareisrequiredtocopy
informationfromtheoriginalMARSsystem,suchassystem 
congurations,activationcodes,andslotsandreport 
folders.
DongleTheoriginaldonglesecuritykeyisrequiredsotheMARSsystem
andoptionsoperateafterthesystemisrebuilt.
Description
BackingUptheMARSSystem
Ifaccessible,thesystemdatashouldbebackeduppriortobeginningthere-imaging 
process.Thebackupswillbeusedtorestorethedataaftertherebuildiscomplete.
BackingUpMARSCongurationandActivatorCodes
Usethefollowinginstructionstosavethesystemcongurationandactivatorcodes 
toanexternalbackupdevice—suchasaoppydiskdrive,CD-ROMdrive,orUSB 
ashdrive—beforetherebuildbegins:
1.LaunchtheMARSapplication.
2.Insertthestoragemediaintheappropriatedrive.
3.SelectSystem>SystemSetup>BackupandRestore.
4.SelecttheBackupSystemsSetupcheckbox.
5.CompletetheEnteranameforthebackupeld. 
Anameisrequiredandcanbeupto70characterslong.Thenameisused
asthebackuplename,whichusestheformatxxx.mars,wherexxxisthe 
nameenteredinthiseld.
6.CompletetheEntercommentsforthebackupeld. 
Commentsareoptionalandcanbeupto70characterslong.
7.ClickApply.
8.SelecttheappropriatedrivefromtheBrowseforFolderdialogboxandclickOK. 
Thebackupbegins.Whenitiscomplete,theBackupoperationcompleted
successfullymessageopens.
9.ClickOK. 
TheBackupoperationcompletedsuccessfullymessagecloses.
10.Removethestoragemedia.
62MARS™V82083129-004D
 
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BackingUpMARSSlotsandReportsFolders
TobackupthepatientdataandreportscurrentlystoredonaMARSserveror 
standalonesystem,copythec:\gemsit\slotsandc:\gemsit\reports 
folderstoanexternalbackupdevice—suchasaoppydiskdrive,CD-ROMdrive, 
orUSBashdrive—ortoanetworksharebeforere-imagingthesystem.When 
reinstallingtheMARSapplication,youaregiventheoptionofrestoringthesefolders 
ratherthancreatingnewones.
NOTE:
ThisprocedureisnottypicallyrequiredforMARSclients,sincepatientdataisonly 
storedonclientswhenconnectivitybetweentheMARSclientandserverfails.In 
thatsituation,newlyacquireddatawillbetemporarilystoredlocallyontheclient. 
WhenrebuildingaMARSclient,youmaytocheckthec:\gemsit\slotsand 
c:\gemsit\reportsfolderstoverifytherearenorecordstobackup.
RemovingtheHardwareKey(Dongle)
AfteryouhavenishedbackinguptheMARSdata,removethehardwarekey(dongle) 
fromthesystemyouarere-imagingandstoreitinasafelocation.Thiskeywillbe 
requiredduringthereinstallationoftheMARSapplicationafterthesystemhasbeen 
re-imaged.
SystemRebuild
Re-imagingtheMARSPlatform
Re-imagingtheMARSplatformissimplytheprocessofrestoringthesystemtoastate 
thatmeetsthehardwareandsoftwarerequirementsoftheMARSsystemtypeyouare 
rebuilding(thatis,aclient,aserver,orastandalonesystem).Theprocesstypically 
involvesreformattingtheharddrive,repairingdamagedpartitions,andreinstallingthe 
operatingsystem.MostcommercialPCscomewitheitherinstructionsforre-imaging 
thesystemoranimagediskthatrestoresthecomputertoit’soriginalfactorystate.
BecausethecustomerownstheequipmentonwhichtheMARSapplicationisinstalled, 
thecustomerisresponsibleforre-imagingthesystem.Refertoyourequipment’s 
originaldocumentationfordetails.
IfthecustomerisusinglegacyGE-suppliedequipment,refertotheMARSservice 
manualthatoriginallyshippedwiththeequipmentforinstructionstore-imagethe 
platform.
ReinstallingtheMARSSystem
TheprocessofreinstallingtheMARSsystemconsistsofthefollowingsteps:
1.Re-partitioningtheharddrive,ifappropriate.
2.Reinstallingtheapplicationsoftware.
3.InstallingSEERLightHookup,ifrequired.
Eachstepisdiscussedinmoredetailinthefollowingsections.
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SystemRebuild
ReinstallingtheApplicationSoftware
Whenreinstallingapplicationsoftware,youmustalwaysreinstalltheMARSsystem 
software.IfyouarerebuildingaMARSserver,youmayalsoneedtoreinstalltheMARS 
WebServerand/orMorpheusHxsoftware.
MARSSystemSoftware
ToinstalltheMARSsystemsoftware,refertothefollowingproceduresintheMARS 
V8InstallationandUpgradeGuide(PN2083129–002):
1.InstallingtheMARSApplication
2.ConguringtheMARSSystem
3.VerifyingtheInstallation
NOTE:
Duringtheinstallationprocess,youhavetheopportunitytoimporttheslotsand 
reportsfoldersthatyoubackedupearlier.
MARSWebServerSoftware
NOTE:
YouonlyneedtoreinstalltheMARSWebServersoftwareifyouarerebuilding 
aMARSserveronwhichtheMARSWebServerwasalsoinstalled.Ifyouare 
rebuildingaMARSclientorstandalonesystem,oriftheMARSWebServerwas 
installedonitsownhardware,youdonotneedtoreinstalltheMARSWebServer 
software.
ToreinstalltheMARSWebServersoftware,refertothefollowingproceduresinthe 
MARSV8WebServerInstallationManual(PN2083129–005):
1.InstallingtheMARSWebServerSoftware
2.ConguringtheMARSWebServer
3.ConguringtheMARSServer
4.CheckoutandTroubleshooting
ReinstallingSEERLightHookupSoftware
IfyouuseSEERLightConnecttoconnectyourSEERLightorSEERLightExtend 
AmbulatoryRecorder/ControllerdirectlytoyourMARSsystem,reinstalltheSEERLight 
Hookupsoftware.RefertotheSEERLightmanualshippedwithyourdevice.
64MARS™V82083129-004D
 
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PartsList
Peripherals
8
TheMARSAmbulatoryECGSystemisasoftware-onlyapplication.Customersare 
responsibleforthemaintenance,repair,andreplacementoftheirequipment. 
Contactyourequipment’smanufacturerifyouneedtopurchasereplacementparts. 
CustomersusinglegacyGE-suppliedplatformscanrefertotheservicemanual 
originallyshippedwiththeequipmentforalistofreplacementparts.Thereisno 
guaranteethatpartsforlegacyhardwarewillstillbeavailable.
Thischapteridentiesthepartnumbersforoptionalperipheralsandforthesecurity 
keys(dongles)requiredtooperatetheMARSAmbulatoryECGSystem.Toorderthese 
parts,contacttheServicePartsdepartmentattheTechnicalSupportCenter.
GEPartNumbersforPeripherals
SecurityKey(Dongle)
GEPartNumber
2008595–009 
2027495-004 
2067634–165
GEPartNumberforSecurityKey(Dongle)
GEPartNumber
2020044-365DRU-MARSUSBSECURITYDONGLE1
Whenorderingthesecuritykey(2020044-365)asareplacementforeitheranexisting 
damaged,defective,orlostUSBdongleorforanexistingparalleldonglethatisno 
longersupported,youmusthavetheserialnumberoftheexistingdonglewhen 
youcallGECustomerService.GEusesthisinformationtoensurethatallexisting 
entitlements(options)aretransferredtothenewdongleandthatalllicensesandGE 
systemsareupdatedwiththeserialnumberofthenewdongle.
SEERLightConnectDevice(Optional) 
18-in-1MemoryCardReader 
SEER1000Connect(Optional)
Description
Description
Qty
Qty
1 
1 
1
2083129-004DMARS™V865
 
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PartsList
Theserialnumberoftheexistingdonglecanbelocatedfromanyofthefollowing 
locations:
1.Thelabeloftheexistingdongle(ifavailable).
2.TheoriginalOptionActivationSheet.
3.TheMARSapplication’sHelp>Aboutmenu.
4.TheWindowsregistryofthesystemonwhichtheMARSapplicationwasinstalled.
5.TheGEHealthcareServiceCRMSystem.
6.TheGEHealthcareOptionActivationSite(http://oac.health.ge.com/oac/).
MARScustomerscanuselocations1–3tondtheserialnumber .GEServicepersonnel 
canuselocations1–6.
GECustomerServicewillshipthedonglewithanewOptionActivationSheet. 
WhenyoureceivetheOptionActivationSheet,youmustinsertthenewdongle 
intoanavailableUSBportandapplythenewactivationcodes.Referto“Software 
Activators”intheMARSV8AmbulatoryECGSystemOperator’sManual(2083129-003) 
forinstructions.
66MARS™V82083129-004D
 
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SlotFileToolUserGuide
TheSlotFileMaintenanceUtilityallowsyoutoaddanddeleteslotlesinaMARSV8 
systemconguredeitherasstandaloneorserver.
Theutilityalsofacilitatesreconguringthesystem’sslotlerepositorylocationand 
allowsyoutoremoveslotleownership.Thisdocumentisintendedforaservice 
personorMARSadministrator .
NOTE:
YoucannotusetheSlotFileToolwiththeMARSsystemrunning.Shutdownthe 
MARSsystembeforeusingtheSlotFileTooltomakechangestotheslotles.
NOTE:
IfyouareusingtheSlotFileTooltodomaintenance,youshouldnotifyotherusers 
sotheydonotusetheMARSsystemforacquisitionsatthesametime.
TheSlotFileToolusesMARSPCregistrydatato:
A
•VerifyiftheMARSPCisinstalledonaparticularmachine.
•VerifyiftheappropriatemodeofMARSPCisinstalled,becausethetoolcanrun
onlyonServerorStandalonemodes.
•LocatetheSlotFilesDirectory(default:<systemdrive>:\gemsit\slots)toloadand
displaythem.
YoucanusetheSlotFileTooltoperformthefollowingoperations:
•AddaspeciednumberofslotlestotheSlotFilesDirectory,whichMARSPCuses.
•Deleteaspeciednumberofslotles,aselectedle,orallemptyslotlesfrom
theSlotFilesDirectory.
•Deletetheownerofaspeciedslotle.
•ChangetheSlotFileDirectoryintheregistry,whichMARSPCuses.
TheSlotFileToolislocatedinthec:\gemsit\opt\MarsNt\bin\folder.Tolaunchthe 
application,double-clickSlotFileTool.exe.
2083129-004DMARS™V867
 
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SlotFileToolUserGuide
UnderstandingSlotFileSize,DiskCapacity,and 
Performance
Beforeaddingslots,considertheamountofavailablestoragetheslotlesrequireand 
howthenumberofslotlesmayaffectMARSsystemperformance.
WithMARSV8,slotlesarenolongerxedsizes.Eachslotlestartsoutat16KBand 
growstotthedataasyouacquireit.Iftheexistingharddrivecapacityislimited, 
usethefollowingDiskSizingguidelinestoestimatetheamountofmaximumspace 
thedifferentslotlesuse.Planthetotalnumberofslotlesaccordingly,sothateven 
ifallslotsareattheirmaximumsize,thereisstill5to10GBoffreedrivespaceleft 
onthedrive.
Calculatingtheminimumdisksizeconsistsofthefollowingsteps:
1.Determinewhichletypesyouwillinstall
2.Determinethequantityforeachtype
3.Multiplythequantityforeachtypebythetype'smaximumlesize
4.Sumthetotals
5.Add20GBforOS,ancillaryapplications,andoverhead.
NOTE:
Asthenumberofslotlesincrease,itmaytakelongerforthePatientListtodisplay. 
Thisismorenoticeableforworkstationsoperatingatthelowerrangeofthesystem 
hardwarerequirements.Ifauser ,orusers,complainofslowperformanceafteradding 
slotles,considerreducingthenumberofslots.
NOTE:
SettingSlotFilesLocation
1.ClicktheellipsesbuttonundertheSlotFileLocationsection.
2.LocatetheSlotledirectoryfolderinthedialogbox.
TheAvailableandFreevaluesdisplayedunderDriveCapacityarenotusedinthe 
MARSV8system.Thisinformationwasoriginallyintendedtoallowyoutosetalimit 
ontheamountofdrivespaceavailablefortheSlotFiles.Withthedynamicnature 
oftheslotlesintheMARSV8system,thisbecomesmoredifculttocalculate.
Additionalslotsarenotasubstituteforagoodarchivalprocess.MARSisnot 
designed,andshouldnotbeused,forlong-termstorage.
TheBrowseforFolderdialogboxopens.
Formostinstallations,theslotsfolderislocatedinc:\gemsit.
3.ClickOK. 
Alltheslotleswithintheselectedfolderaredisplayedshowingthetype,status,
andsizeofeachslot.
4.SelecttheDATA_IS_AT,locatedinHKEY_LOCAL_MACHINE\SOFTWARE\GEMS 
IT\MARS\8.0.
TheSlotFileLocationdefaultstothecurrentslotfolderlocation,asdenedin 
theregistryentry.ThisistheslotfolderlocationtheMARSsystemiscurrently
68MARS™V82083129-004D
 
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AddingSlots
SlotFileToolUserGuide
usingtosavedata.Thereisnoneedtochangethislocation.Theslotlelocation 
isgenerallyc:\gemsit\slots.
NOTE:
TheSetAsDefaultSlotFileLocationcheckboxchangestheentryinthe 
registrysetting.ThisisNOTRECOMMENDEDandyoushouldnotperform 
thisstep.Usethetoolonlytoaddordeleteslotlesfromthecurrentslot 
folderlocation.
See“UnderstandingSlotFileSize,DiskCapacity,andPerformance”onpage68for 
moreinformationaboutslotles.
1.Typeanumber(orusetheup/downarrowstoselectanumber)inAdd 
Slots>Number.
Thetoollimitsthenumberofslotsto255foreachslottype.
2.SelecttheslottypefromType.
SlotFileTypes
SlotFileType
SEER
TAPE* 
MON 
ACQ
*TheMARSsystemnolongeracquiresdatafromthistapedrive,butyoucanrestore 
archivetaperecordingstotheseslots
Description
StoresdatafromSEERLight,SEERLightExtend,SEERMC, 
andSEER12
Storesdatafromthe8500Tapedrive 
Storesraw,unanalyzedmonitoringdata 
Storesanalyzedmonitoringdata
3.ClickAdd.
4.Emptyslotsareaddedtothebottomoftheslotlist. 
ClicktheRefreshbuttontoregrouptheslotlistbytype.
5.Toverifyiftheslotswerecreated,gototheactualslotlelocationspeciedin 
thetool,andcheckthattheslotsarenowthere.
Forexample,defaultslotlespath:<MARSinstallationdrive>\gemsit\slots.
6.Restartthesystemifyouarenotperforminganothertask. 
See“RestartingtheSystem”onpage73torestartthemachine.
2083129-004DMARS™V869
 
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SlotFileToolUserGuide
DeletingSlots
Youcannotdeleteslotscontainingdata.
DeletingEmptySlots
UseDeleteintheRemoveSlotssectiontodeleteemptyslotsoftheslottypeyou 
choose.Slotsaredeletedstartingfromthebottomofthelist.
1.SelecttheslotTypeunderthesectionRemoveSlots.
2.Typeanumber(orusetheup/downarrowstoselectanumber)inRemove
3.ClickDelete.
4.ClickYestodeletethenumberofemptyslotlesyouindicated.
5.Theslotsaredeletedstartingfromthebottomofeachslottype.
6.Toverifythattheslotsweredeleted,gototheactualslotlelocationspecied
7.Ifyouarenotperforminganothertask,restartthesystem.
Slots>Number.
NOTE:
Enteranumberfromone(1)tothetotalnumberofemptyslotsinthele.
Thefollowingmessageisdisplayed:Areyousureyouwanttodelete?
inthetoolandcheckthattheslotsarenowgone. 
Forexample,defaultslotlespath:<MARSinstallationdrive>\gemsit\slots.
See“RestartingtheSystem”onpage73torestartthemachine.
70MARS™V82083129-004D
 
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DeletingSelectedSlots
SlotFileToolUserGuide
UseDeleteSelectedintheRemoveSlotssectiontodeletespecicemptyslotsfrom 
thelist.
1.Selectthecheckboxesinfrontoftheemptyslot(s)youwanttodelete.
2.ClickDeleteSelected. 
Thefollowingmessageisdisplayed:Areyousureyouwanttodeletethese
<numberoflesselected>items?
3.ClickYestodeletetheselectedslots.
4.Theselectedslotsaredeletedfromthelist.
5.Toverifyiftheslotsweredeleted,gototheactualslotlelocationspeciedin 
thetoolandcheckthattheslotsarenowgone.
Forexample:defaultslotlespath:<MARSinstallationdrive>\gemsit\slots.
6.Ifyouarenotperforminganymoretasks,restartthesystem.See“Restarting
theSystem”onpage73torestartthesystem.
2083129-004DMARS™V871
 
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SlotFileToolUserGuide
DeletingAllEmptySlots
UseDeleteAllEmptySlotFilesintheRemoveSlotssectiontodeleteallemptyslots 
fromthelist.
1.ClickDeleteAllEmptySlotFiles. 
Thefollowingmessageisdisplayed:Areyousureyouwanttodelete?
2.ClickYestodeletealloftheemptyslotles.
3.Allemptyslotsaredeletedfromthelist.
4.Toverifyiftheemptyslotsweredeleted,gototheactualslotlelocation 
speciedinthetoolandcheckthattheslotsarenowgone.
Forexample,defaultslotlespath:<MARSinstallationdrive>\gemsit\slots.
5.Ifyouarenotperforminganymoretasks,restartthesystem.See“Restarting
theSystem”onpage73torestartthesystem.
DeletingtheSlotFileOwner
Aslotleis“locked”ifsomeoneisusingitorthesystemcrasheswhilesomeonewas 
usingthele.Ifalehasanowner ,youcannotmakechangestothatle.UseDelete 
OwnerintheOwnersectiontodeletetheownerfromtheselectedslotle.
NOTE:
Makesuretheownerisnotreallyusingthelebeforedeletingthem.
1.Highlighttherow(s)thatdisplayownerinformation.
2.TheDeleteOwnerbuttonisenabled.
3.ClickDeleteOwner. 
Thefollowingmessageisdisplayed:Areyousureyouwanttodeleteowner?
4.ClickYestodeletetheownerfromtheslotle(s). 
Theownerinformationisdeletedfromthepatientleinthelist. 
Thetoolalsodeletesthesmallownerlecreatedintheslotlesdirectory.
72MARS™V82083129-004D
 
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RestartingtheSystem
SlotFileToolUserGuide
AfteryoucompletechangestotheMARSsystem,youneedtorestartthesystem.
1.ClickRestartorselectFile->Restartfromthemenu. 
Thefollowingmessageisdisplayed:Doyouwanttorestartthecomputernow?
2.ClickYestorestartorNoifyoudonotwanttorestartthesystematthistime.
NOTE:
YoushouldrestartthesystemonceafterAddingorDeletingslots.
ClosingtheSlotFileTool
Whenyouarenishedmakingchangestotheslotle,closethetool.
1.ClickCloseorselectFile—>Closefromthemenu. 
Thetoolcloses.
2083129-004DMARS™V8
73
 
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SlotFileToolUserGuide
Thefollowingmessageisdisplayed:Itisstronglyrecommendedthatyou 
restartthesystemforthesuccessfulexecutionofMARSPC.Doyouwant 
torestartthesystem?
2.ClickYestorestartthesystemorNotoclosethetoolwithoutrestartingthe 
system.
74
MARS™V82083129-004D
 
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DongleDrivers
TheMARSsystemusesaUSBdongletoauthenticatetheMARSV8software.Itis 
includedininstallationkitsandinupgradekitsforversionsearlierthan6.5.When 
upgradingsystemsrunningMARSversion6.5orlater,reusetheexistingdongle.
InstallingtheDongleDrivers
WheninstallingtheMARSsoftwareonaphysicalcomputer,thedongledriversare 
installedautomatically.However,wheninstallingtheMARSsoftwareonavirtual 
machine,thedongledriversmustbeinstalledmanuallyonthephysicalmachineto 
whichthedonglewillbeattached.
1.Onthereleasemedia,locatethe\SuperProfolder.
2.Double-clickSentinel_Protection_Installer_7.6.1.exe. 
Theinstaller’sWelcomewindowopens.
B
2083129-004DMARS™V8
75
 
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DongleDrivers
3.ClickNext. 
TheLicenseAgreementwindowopens.
4.ReviewtheagreementandthenselectIacceptthetermsinthelicense 
agreementandclickNext.
TheSetupTypewindowopens.
5.SelectCompleteandclickNext. 
TheReadytoInstalltheProgramwindowopens.
76MARS™V82083129-004D
 
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6.ClickInstall. 
Oneoftwothingshappens.
•IftheWindowsrewallisenabled,theWindowsFirewalldetected!window
opens.
DongleDrivers
Skiptostep7.
•IftheWindowsrewallisnotenabled,thedongledriversareinstalled.
Whentheinstallationiscomplete,theInstallShieldWizardCompleted 
windowopens.
Skiptostep8.
2083129-004DMARS™V8
77
 
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DongleDrivers
7.IftheWindowsFirewalldetected!windowopens,clickYestoallowthedongle 
attachedtothephysicalmachinetobeaccessibleoverthenetwork.
Thedongledriversareinstalled.Whentheinstallationiscomplete,the 
InstallShieldWizardCompletedwindowopens.
Proceedtostep8.
8.OntheInstallShieldWizardCompletewindow,clickFinish. 
Theinstallercloses.
9.OpentheWindowsControlPanelandconrmthatSentinelProtectionInstaller
7.6.1wasinstalled.
78MARS™V82083129-004D
 
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OptionalCardReaders
MARSV8systemsrunningservicepack4orlatersupporttwooptionaldatacard 
readers:the18-in-1MemoryCardReaderandtheOmniDriveProfessionalCard 
Reader(USB).
18-in-1MenoryCardReader
The18-in-1MemoryCardReader(PN2027495-004)isanoptionalperipheralthat 
allowsyoutoacquireECGreadingsfromthememorycardsofalltheHolterdevices 
supportedbytheMARSAmbulatoryECGSystem.Thischapteridentiesthecard 
reader’scomponentsanddetail’sitstechnicalspecications.
Components
C
CardReaderComponents
ItemName
1 
2
3
2083129-004DMARS™V879
CardSlotSlotforCompactFlashCards 
CardSlotsAdditionalslotsforothertypesofcards.
USBPort
Description
Notused.
ConnecttheUSBconnectortotheportonthebackof 
thecardreaderandtheMARSAmbulatoryECGSystem.
 
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OptionalCardReaders
Specications
Thefollowingtableprovidesthetechnicalspecicationsfortheoptional18-in-1 
MemoryCardReader.
18-in-1MemoryCardReader
Component
Interface
TransferSpeedUpto480Mbps,dependentoncardandUSBconnection 
SupportedCardTypes
Dimensions(HxWxL)
Weight
Description
USB2.0 
USB1.1compatible
•CompactFlashTypeI
•CompactFlashTypeII
•MicroDrive
•MagicStor
•SmartMedia
•MemoryStick
•MemoryStickPro
•MemoryStickDuo
•MemoryStickSelect
•MemoryStickPro 
Duo
0.68x2.30x3.94inches
17.3x58.6x100millimeters
2.54ounces
72grams
•SecureDigital(SD)
•SecureDigitalHighCapacity 
(SDHC)
•TransFlash(microSD)
•MultimediaCard4.0(MMC 
Plus)
•MultimediaCard(MMC)
•ReducedSizeMMC4.0 
(MMCMobile)
•ReducedSizeMMC
•xD
PowerConsumption
OperatingTemperatures
OperatingRelativeHumidity 
StorageTemperatures
StorageRelativeHumidity
DC3.3V/5V 
100mA(maximum)
+32°to+158°F 
0°to+70°C
50% 
–40°to+158°F
-40°to+70°C 
5–95%
OmniDriveProfessionalCardReader(USB)
TheOmniDriveProfessionalCardReader(USB)isnolongeravailablefromGE 
Healthcare.However,itisstillsupportedfor32-bitoperatingsystems,andthe 
necessarydriversareautomaticallyinstalledwhentheMARSsystemisinstalledona 
32-bitoperatingsystem.
80MARS™V82083129-004D
 
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OptionalCardReaders
CustomerswhorequiredataacquisitionfromtheLinearFlash(PCMCIA)cardusedby 
theSEERMCrecordersshouldconsiderreplacingtheserecorderswiththeSEER12 
Holterrecorder.SEER12dataisacquiredusingthe18-in-1MemoryCardReader.
NOTE:
Duetoslowtransferspeeds,theOmniDrivereadercannotbeusedtoacquire 
datafromaSEER12Holterrecorder.
Components
OmniDrive(USB)
ItemName
1
CardEjectButtonPushthebuttontoejectthecard.
2
PowerOnIndicatorGreenLEDislitwhenpowerison.(Powerisapplied
throughtheUSBcable.)
3
BusyIndicatorRedLEDislitwhentransferringdata.
4
USBConnection
ConnecttheUSBcabletotheportonbackofthe 
OmniDriveandtoaUSBportontheMARSAmbulatory 
ECGSystem.
Description
Specications
ThefollowingtabledescribesthespecicationsfortheOmniDrive(USB)cardreader.
OmniDriveCardReader
PCCardSlots1xTypeIIfrontslot 
Interface 
DataTransferSpeed
USB1.1/2.0 
Upto1MB/sec
2083129-004DMARS™V881
 
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OptionalCardReaders
OmniDriveCardReader(cont'd.)
SupportedCardTypes
•SRAM
•ATAFlash
•ATAHardDiskTypeII
•CompactFlash
•SmartMedia
•SecureDigitalCards
•MultimediaCards
Dimensions(HxWxL)
1.37x4.29x5.31inches 
35x109x135millimeters
Weight
~10.58ounces 
~300grams
OperatingTemperature
32°—158°F 
0°—70°C
StorageTemperature
-4°—185°F
-20°—85°C 
Humidity90%maximum,non-condensinginambient 
PowerSupplyDC5VfromPCviaUSB
220V/110VfromoptionalACpowersupply
SupportedOperating
MicrosoftWindows98,98SE,ME,2000,XP,Vista
Systems
82MARS™V82083129-004D
 
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GEMedicalSystems 
InformationTechnologies,Inc. 
8200WestTowerAvenue 
Milwaukee,WI53223USA 
Tel:+14143555000
+18005585120(USOnly)
GEMedicalSystemsInformationTechnologies,Inc.,aGeneralElectricCompany,goingtomarketas 
GEHealthcare.
www.gehealthcare.com