Systems Information Technologies, a division of General Electric Company going to market as GE Healthcare.
All other marks are not owned by GE and are instead owned by their respective owners.
NOTE
This manual applies to the MAC™ 800 software version 1. Due to continuing product innovation, specifications
in this manual are subject to change without notice.
The document’s part number and revision appear at the bottom of each
page. The revision identifies the document’s update level. The revision
history of this document is summarized in the following table.
RevisionDateComment
Manual Purpose
Revision History, PN 2031504-159
A1 July 2008Initial release of document.
B15 August 2008Revised product specifications.
This manual supplies technical information for service representatives
and technical personnel so they can maintain the equipment to the
assembly level. Use it as a guide for maintenance and electrical repairs
considered field repairable. Where necessary, the manual identifies
additional sources of relevant information and/or technical assistance.
See the MAC™ 800 Resting ECG Analysis System Operator’s Manual
(2031504-182) for the instructions necessary to operate the equipment
safely in accordance with its function and intended use.
Intended Audience
This manual is intended for persons who use, maintain, or troubleshoot
this equipment.
Warnings, Cautions, and Notes
The terms danger, warning, and caution are used throughout this
manual to identify hazards—sources of potential injury to a person—and
to designate a degree or level or seriousness. Familiarize yourself with
their definitions and significance.
TermDefinition
DANGERIndicates an imminent hazard which, if not avoided, will result in death or
serious injury.
WARNINGIndicates a potential hazard or unsafe practice which, if not avoided, could
result in death or serious injury.
1-2MAC™ 800 2031504-159B
TermDefinition
CAUTIONIndicates a potential hazard or unsafe practice which, if not avoided, could
NOTEProvides application tips or other useful information to ensure that you get
Equipment Information
Failure on the part of the responsible individual, hospital, or institution
using this equipment to implement a satisfactory maintenance schedule
may cause undue equipment failure and possible health hazards.
To ensure patient safety, use only parts and accessories manufactured or
recommended by GE Healthcare.
Contact GE Healthcare for information before connecting any devices to
this equipment that are not recommended in this manual.
If the installation of this equipment, in the USA, will use 240 V rather
than 120 V, the source must be a center-tapped, 240 V, single-phase
circuit.
Introduction
result in minor personal injury or product/property damage.
the most from your equipment.
Safety Messages
Parts and accessories used must meet the requirements of the applicable
IEC 60601 series safety standards, and/or the system configuration must
meet the requirements of the IEC 60601-1-1 medical electrical systems
standard.
The use of accessory equipment not complying with the equivalent safety
requirements of this equipment may lead to a reduced level of safety of
the resulting system. Consideration relating to the choice shall include:
use of the accessory in the patient vicinity; and
evidence that the safety certification of the accessory has been
performed in accordance to the appropriate IEC 60601-1 and/or IEC
60601-1-1 harmonized national standard.
Additional safety messages may be found throughout this manual that
provide appropriate safe operation information.
DANGER
FLAMMABLE HAZARD — Do not use in the presence of
flammable anesthetics.
2031504-159BMAC™ 800 1-3
Introduction
WARNING
USE APPROPRIATE POWER SOURCE — This is a
Class I device with protective earth equipment. The mains
plug must be connected to an appropriate power supply.
WARNING
PROPER GROUNDING — Operate the unit from its
battery if the integrity of the protective earth conductor is
in doubt.
CAUTION
AUTHORIZED SERVICE PERSONNEL ONLY — This
equipment contains no user serviceable parts. Refer
servicing to qualified service personnel.
CAUTION
USE ONLY ON ORDER BY PHYSICIAN — U.S.
Federal law restricts this device to the sale by or on the
order of a physician.
Responsibility of the Manufacturer
GE is responsible for the effects of safety, reliability, and performance
only if:
assembly operations, extensions, readjustments, modifications, or
repairs are carried out by persons authorized by GE,
the electrical installation of the relevant room complies with the
requirements of the appropriate regulations, and
the equipment is used in accordance with the instructions for use.
Equipment Symbols
See the MAC™ 800 Resting ECG Analysis System Operator’s Manual
(2031504-182) for information about the symbols used on this product
and its packaging.
Equipment Identification
Equipment can be identified via the product label and serial number
attached to the equipment. The following topics describe the components
of the product label and the serial number.
1-4MAC™ 800 2031504-159B
Product Label Format
Introduction
GE product labels provide the product’s part number, model description,
serial number, manufacture date, and manufacture site. The following
illustration shows the layout of a typical product label. A description of
the label components follows the illustration.
Product Label
ItemDescription
ADate of manufacture in YYYY-MM format
Serial Number Format
BPart number of product
CProduct code description
DSerial number.
For more information, see “Serial Number Format” on page 1-5.
EManufacture site
NOTE
Actual product label may differ from this representative example.
Every GE device is uniquely identified via serial number, which appears
on the product label (see “Product Label Format” on page 1-5). The
following illustration and table describe the serial number components.
2031504-159BMAC™ 800 1-5
Introduction
Service Requirements
AThe product code for MAC 800 systems is SDS.
BYear Manufactured (00-99). Examples:
07 = 2007
08 = 2008
CFiscal Week Manufactured
DProduction Sequence Number
EManufacturing Site
FMiscellaneous Characteristic
Refer equipment servicing to GE-authorized service personnel only. Any
unauthorized attempt to repair equipment under warranty voids the
warranty.
It is the user’s responsibility to report the need for service to GE or to
one of their authorized agents.
1-6MAC™ 800 2031504-159B
2Equipment Overview
2031504-159BMAC™ 800 2-1
Equipment Overview
General Description
The MAC™ 800 is a 3- and 6-lead print, 12-channel display system with
a 7 inch (17.78 cm) diagonal display, active patient cable, battery
operation, and options for communication capabilities.
Front View
NameDescription
AScreenDisplays waveform and text data.
BAC LEDIndicates when the unit is connected to AC power.
CBattery LEDIndicates current battery status.
Solid indicates the battery is charging.
Flashing indicates the battery is low.
Off indicates the battery is fully-charged or is
discharging but not at a low state.
DPower LEDIndicates when the unit is powered on.
EKeypadControls the system or enters data. See “Keypad” on
page 2-4 for more information.
FWriter Door ButtonOpens printer door.
GWriterPrints reports.
2-2MAC™ 800 2031504-159B
Side View
Equipment Overview
NameDescription
AECG signal input connectorConnects the patient cable to the device.
Back View
BSecure digital (SD) card
slot
Houses the secure digital (SD) card for external
storage.
NameDescription
AModem portStandard RJ-11 jack for connecting the modem to
a telephone line.
2031504-159BMAC™ 800 2-3
Equipment Overview
Keypad
NameDescription
BLAN portStandard RJ-45 jack for connecting the device to a
LAN. LEDs on the port indicate status.
Solid green indicates a good connection.
Flashing amber indicates network traffic.
CUSB portUniversal Serial Bus port used to connect external
devices, such as the optional barcode reader.
DCOMM portSerial port for data communication. Use a serial
cable to connect the unit to a CASE/Cardiosoft or
MUSE system.
EMain AC power connectorConnects the unit to an AC power outlet.
FEquipotential grounding lugGrounded connector for attaching non-grounded
peripheral devices to ensure equipotentiality.
GCarry handleRetractable handle for carrying the unit.
The English keypad is shown in the following illustration.
NameDescription
AFunction Keys
(F1 through F6)
Selects menu options on the screen.
BLeads keyChanges the leads when the screen is being used to
display waveforms.
CPower ButtonTurns the unit on and off.
2-4MAC™ 800 2031504-159B
Equipment Overview
NameDescription
DECG keyAcquires a resting ECG and prints a 10-second report
in Arrhythmia mode.
ETrimpadThe arrows move the cursor left, right, up, or down.
The center button moves the focus within a window or
selects the currently active item.
FRhythm keyPrints a continuous, real-time rhythm ECG strip. Press
the Stop key to stop the rhythm strip from printing.
GStop keyStops the writer from printing.
HBackspace KeyDeletes characters.
ISpace KeyAdds a space between typed characters.
JT9 keySwitches between different input methods. For more
information on using the T9 key, refer to the MAC™ 800 Operator’s Manual.
2031504-159BMAC™ 800 2-5
Equipment Overview
Detailed Description
Block Diagram
2-6MAC™ 800 2031504-159B
System Architecture
Overview
Equipment Overview
2031504-159BMAC™ 800 2-7
Equipment Overview
Hardware/firmware Architecture
The MAC 800 hardware and firmware subsystems include the following:
Hardware SubsystemsFirmware Subsystems
Product Interfaces
CPU core
Display
Keyboard
ECG Acquisition subsystem
Thermal printer
Power supply
Housing
CE BSP (Board-Support-Package)
Printer API
Printer SW (Firmware for the Printer)
Acquisition API
Acquisition SW (Firmware for the Printer)
The MAC 800 system offers the following interfaces for connecting to
external devices for data communication, software updates, and the
control of workload devices:
RS232 port (1)
Connects to external systems, like MUSE or Cardiosoft.
RJ-45 port (1)
Connects to networks via 100baseT ethernet connector via an
external medical isolator.
USB connector(2)
Connects to USB-capable devices, such as optional barcode reader or
external USB keyboard.
Secure Digital (SD) Card slot
Interfaces with a Secure Digital card, which is used to store ECGs, to
flash the device with software updates, and to connect memory /
future IO extensions.
RJ-11 port (1)
Connects an internal medical grade Analog Modem (optional) to a
phone line.
2-8MAC™ 800 2031504-159B
Software Architecture
Layered Structure of application software
Equipment Overview
2031504-159BMAC™ 800 2-9
Equipment Overview
ECG Data Flow With Sampling Rates
2-10MAC™ 800 2031504-159B
3Troubleshooting
2031504-159BMAC™ 800 3-1
Troubleshooting
General Fault Isolation
Power-Up Self-Test
See the MAC™ 800 Operator’s Manual, Chapter 2, “Equipment
Overview: Getting Started” to verify operation.
On power-up, the system automatically runs an internal self-test. If all
circuit tests pass, you will see the start-up screen.
Poor Quality ECGs
The next screen that appears after the start-up screen depends on the
Power Up mode selected in System Configuration. The Resting ECG
mode is the default Power Up mode.
If the equipment is not working properly, ask the following questions.
Is the unit turned on?
Have there been any changes in the use, location, or environment of
the equipment that could cause the failure?
Has the equipment hardware or software been modified since last
use?
Is operator error the cause of the problem?
Try to repeat the scenario exactly and compare that to the proper
operation of the equipment described in the manual.
Is the battery installed?
When connected to the AC wall outlet, does the green AC power light
glow?
Poor quality ECGs can be caused by factors in the environment,
inadequate patient preparation, hardware failures related to the
acquisition module, lead wires, cables, or problems in the unit.
3-2MAC™ 800 2031504-159B
Visual Inspection
Troubleshooting
A thorough visual inspection of the equipment can save time. Small
things—disconnected cables, foreign debris on circuit boards, missing
hardware, loose components—can frequently cause symptoms and
equipment failures that may appear to be unrelated and difficult to
track.
NOTE
Take the time to make all the recommended visual checks before
starting any detailed troubleshooting procedures
If the area is…Look for…
I/O Connectors and Cables
AC power cord
Interface cables
Circuit boards
Fraying or other damage
Bent prongs or pins
Cracked housing
Loose screws in plugs
Excessive tension or wear
Loose connection
Strain reliefs out of place
Moisture, dust, or debris (top and bottom)
Loose or missing components
Burn damage or smell of over-heated components
Socketed components not firmly seated
PCB not seated properly in edge connectors
Solder problems: cracks, splashes on board, incomplete
feedthrough, prior modifications or repairs
Ground wires/Wiring
Loose wires or ground strap connections
Faulty wiring
Wires pinched or in vulnerable position
FastenersLoose or missing screws or other hardware, especially
fasteners used as connections to ground planes on PCBs
Power source
Faulty wiring, especially AC outlet
Circuit not dedicated to system
NOTE
Power source problems can cause static discharge,
reading problems, and discharge.
Keyboard
Cuts or cracks in the keyboard membrane
Unreadable labels
LCD display filterScratches or cracks in the display filter (transparent part of
keyboard bezel) that impair viewing
Battery pack
SD card
2031504-159BMAC™ 800 3-3
Cracks, swells, or leaks in the battery casing
Dirt, scratches, or debris on contacts
Cracks
Dirt, scratches, or debris on contacts
Troubleshooting
Event Logging
Setting Up Event Logging
The MAC 800 system can be set up to create an XML-format Event Log
that contains system errors, warnings, and informational messages. Use
the following procedure to configure the level of severity of messages
written to the Event Log.
1. Power on the MAC 800 system by pressing the Power button.
2. From the Main Menu, press F4 to select System Configuration.
7. Select a level of severity to log from the Log Level list:
8. Press F6 to select Save.
Exporting the Event Log
1. Repeat step 1 through step 5 in “Setting Up Event Logging” on
2. Insert an SD card (gold contacts down) into the SD card slot as
Troubleshooting
Select None to log nothing to the Event Log.
Select Error to log only errors to the Event Log.
Select Warning to log errors and warnings to the Event Log.
Select Information to log errors, warnings, and information
messages to the Event Log.
page 3-4.
shown in the following illustration.
3. Press F1 to select Export Log Files.
The current Event Log file, log_0.log, is copied to a log directory on
the SD card.
NOTE
To access the log file, insert the SD card into an SD card reader
connected to a computer with a Windows operating system and open
the log file with a text editor like Notepad or WordPad. If the Event Log is requested by GE Service for troubleshooting an issue, the file
can be sent as an email attachment.
Performing Diagnostic Tests
Diagnostic tests can be used to verify that the MAC™ 800 operates
properly. The tests check the operation of the display screen, speaker,
keyboard, thermal writer, battery, and communications. They are useful
tools for troubleshooting problems and can be useful as a part of system
checkout procedures.
2031504-159BMAC™ 800 3-5
Troubleshooting
Accessing the System Diagnostics Function
The System Diagnostics menu can be used to perform functional
diagnostic tests. Use the following procedure to access the System Diagnostics menu.
1. Power on the MAC 800 system by pressing the Power button.
2. From the Main Menu, press F4 to select System Configuration.