Gateway NV51B Quick Start Manual

User’s Guide

Gateway NV51B

TABLE OF CONTENTS

Starting your computer 4

Wireless connection .......................................... 4

Registration....................................................... 5

Software installation ........................................ 6

Recovery ............................................................ 6

Having trouble? ................................................ 6

Computer Basics 8

Safety and comfort ........................................... 8

Safety precautions ..................................... 8

Health precautions .................................. 11

Getting to know your computer 13

Top view - display ........................................... 14

Top view - keyboard ....................................... 15

Special keys .............................................. 16

Front view ....................................................... 19

Rear view......................................................... 19

Left view.......................................................... 20

Right view ....................................................... 21

Base view......................................................... 22

Upgrading your computer 24

Expanding through options ........................... 24

Connectivity options................................ 24

Power supply 29

AC power adapter .......................................... 29

Battery pack .................................................... 30

Battery pack characteristics..................... 30

Installing or removing the battery

pack .......................................................... 32

Charging the battery............................... 33

Checking the battery level ...................... 34

Optimizing battery life ........................... 34

Battery-low warning............................... 34

Software 36

Using Windows and your software ............... 36

Welcome Center ..................................... 36

Internet security offer ............................ 36

Productivity software ............................. 37

Gateway Recovery Management........... 37

Gateway Updater.................................... 38

Playing multimedia files ......................... 39

Playing DVD movies................................ 42

Social networks (optional) ..................... 44

Internet 49

First steps on the net...................................... 49

Protecting your computer ...................... 49

Choose an Internet Service Provider...... 49

Network connections.............................. 51

Surf the Net! ........................................... 54

Security .................................................... 56

Helpdesk 70

Safe computing .............................................. 70

Maintenance ........................................... 70

Updates ................................................... 77

Windows Remote Assistance.................. 79

Recovery 80

Gateway Recovery Management .................. 80

Creating recovery discs ........................... 80

Recovering your system ................................. 84

Types of recovery .................................... 85

Regulatory information 91

V G

C A

Environment 102

Software license 104

Index 107

isit registration.gateway.com and discover the benefits of being a customer of ateway.

Remark: All images are for reference purposes only. Actual configuration may vary.

Gateway NV51B User Guide Original Issue: 24 November 2010

Table of Contents -

STARTING YOUR COMPUTER

Thank you for purchasing this Gateway computer! This guide has been designed to introduce you to the features of your

computer and assist in your computing experience. After setting up and starting your computer, as shown in the setup

instructions, it will ask you questions that will help you connect to the Internet. Your computer will then configure installed software.

WIRELESS CONNECTION

To connect to a wireless network, first check the wireless features of your computer are on, and that the router or modem you want to connect to is also correctly configured.

• If wireless is not on, press the communication key ( ) to open the

Launch Manager

• Your computer will detect and display any available networks, select

your network and enter the password, if required.

• After a short delay, your computer should connect to the Internet. If your network is not detected, or your computer does not connect to

the Internet, please refer to your ISP or router’s documentation. After your computer starts and you can use it, open Internet Explorer and follow the instructions.

and make sure Wi-Fi is On.

Alternatively, use a network cable to connect directly to a network port on your router. Please refer to your ISP or router’s guide.

REGISTRATION

When using your computer for the first time, it is recommended that you register it. This gives you access to some useful benefits, such as:

• Faster service from our trained representatives.

• Membership in the Gateway community: receive promotions and

participate in customer surveys.

• The latest news from Gateway.

How to register

During the initial startup of your computer, a window will invite you to register. Please fill in the information and click Next. The second window you'll see contains optional fields that will help us to provide you with a more personable customer service experience.

Another option

Another way to register your Gateway product is to visit our website at registration.gateway.com. Choose your country and follow the simple instructions.

After registering, you will be sent a confirmation email with important information that you should keep in a safe place.

Starting your computer -

SOFTWARE INSTALLATION

Your computer will automatically install software and prepare your computer for use. This may take some time, please do not turn off your computer; wait until the installation has finished.

RECOVERY

You should create recovery discs as soon as you are able. You will need a pack of writable DVDs. The Gateway Recovery Management program allow you to create recovery discs and then to restore or reinstall applications and drivers provided by Gateway.

See page 80 for more information about recovery.

HAVING TROUBLE?

Gateway provides several options to support your purchase.

Gateway support

Make sure you write down your computer serial number, date and place of purchase and model name on the area provided in this guide. Also, save your proof of purchase. Before you call us, please write down any error message that accompanies the problem, and have the computer in front of you and switched on if possible. Having these items to hand when contacting us will ensure better and quicker service.

Gateway website

Remember to visit www.gateway.com! Check out the Support section; it contains up-to-date information, help, drivers and downloads.

Warranty and contact information

You can find information about the warranty for your computer and how to contact technical support in your computer’s Warranty.

Starting your computer -

COMPUTER BASICS

SAFETY AND COMFORT

Safety precautions

Please follow the guidelines below to use your computer comfortably and to avoid health problems.

Computer environment

Make sure that the computer:

• Is used on a stable surface, stand or table. A fall can seriously

damage the computer.

• Is not used on a surface that vibrates, or used when taking part in

sport, exercise or other activities in a dynamic environment. Vibration or movement can loosen fastenings, damage internal components and even cause battery leakage.

• Is away from direct sunlight and sources of heat.

• Is away from magnetic fields or any device generating static

electricity.

• Is kept at least 30 centimetres (one foot) away from a mobile phone.

• Is not in a dusty or damp environment.

• Is not used near water. Never spill liquids of any kind on or into your

computer.

• Is not placed on a carpet or any other surface that may have an

electrical charge.

Cables

Make sure that:

• Cables are not strained and that there is no risk of people walking

or tripping over them.

• Other devices do not crush the cables.

• The power cable is connected to the computer before connecting

the power cable to the AC power outlet.

• The power cable is unplugged from the power outlet before

disconnecting the power cable from the computer.

• Three-pin power cords are connected to a grounded power outlet.

• The power outlet is easily accessible and as close to the computer as

possible (do not overload it with too many adapters).

If your computer uses an external AC adapter:

• Do not cover or place objects on the AC adapter. Allow the adapter

to cool properly during use by keeping it clear of objects.

• Only use the AC adapter that is supplied with your computer.

Although other adapters may look similar, using them can damage your computer. If a replacement is required, use only parts certified for use with your computer.

Computer Basics -

Cleaning your computer

• Always unplug your computer from the power outlet before

cleaning it.

• Do not use liquid or aerosol cleaners, use a damp cloth instead.

• Never spray cleaning product directly on the screen.

Note: If your computer includes slots for memory cards or expansion devices, plastic ’dummies’ may be installed in the card slots. Dummies protect unused slots from dust, metal objects or other particles. Save the dummies for use when no cards are in the slots.

Servicing your computer

Do not attempt to service your computer yourself, as opening or removing covers may expose you to dangerous voltage or other risks. Refer all servicing to qualified service personnel.

Unplug your computer from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed,

• liquid was spilled into the product,

• the product was exposed to rain or water,

• the product has been dropped or the case has been damaged

• the product exhibits a distinct change in performance, indicating a

need for service

• the product does not operate normally after following the

operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Health precautions

• The computer and accessories may contain small parts. Keep them

out of the reach of small children.

• If you work or play for hours at a time, then make sure you take

regular breaks. Look away from the computer's screen once in a while. Do not use your computer if you are tired.

• To protect your hearing, when using speakers or headphones,

increase volume gradually until you can hear clearly and comfortably; do not increase the volume level after your ears have adjusted. Do not listen to high volumes for extended periods. Do not increase the volume to block out noisy surroundings; decrease the volume if you cannot hear people speaking near you.

• Ensure that the computer’s ventilation slots and openings are never

obstructed or covered. Do not place the computer on a soft surface (such as a carpet, chair or bed) that may block ventilation slots.

• Do not push objects of any kind into ventilation or case slots as they

may touch dangerous voltage points or short-out parts that may result in a fire or electric shock.

Computer Basics -

• Some disorders of the hands, wrists, arms, neck, shoulders, legs and

back may be associated with, or aggravated by certain repetitive actions. To reduce your risk of developing these disorders, type with your wrists straight and your hands and wrists floating above the keyboard. If you experience periods of pain, tingling, numbness or other discomfort, please contact your doctor.

• We advise that parents monitor the use of games by their children.

If you or your child experience any of the following symptoms: dizziness, blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any involuntary movement or convulsion, IMMEDIATELY discontinue use and consult your doctor. This may happen even if the person has no medical history of epilepsy.

GETTING TO KNOW YOUR COMPUTER

After setting up your computer as illustrated in the setup instructions, let us show you around your new Gateway computer.

Getting to know your computer -

TOP VIEW - DISPLAY

# Icon Item Description

1 Webcam Web camera for video communication.

2 Microphone Internal microphone for sound recording.

3 Display screen

Also called Liquid-Crystal Display (LCD), displays computer output.

TOP VIEW - KEYBOARD

4 5

# Icon Item Description

6 Keyboard

Power button / indicator

HDD indicator Indicates when the hard disk drive is active.

Communication indicator

Turns the computer on and off. Indicates the computer's power status.

Indicates the computer’s wireless connectivity device status.

For entering data into your computer.

− Special keys are described on page 17.

Getting to know your computer -

# Icon Item Description

7Touchpad

Power indicator Indicates the computer's power status.

Touch-sensitive pointing device which functions like a computer mouse.

Battery indicator

Indicates the computer's battery status.

− Charging: The light shows amber when the battery is charging.

− Fully charged: The light shows blue when in AC mode.

10 Speaker For audio output.

Click buttons (left and right)

The left and right side of the button function as left and right selection buttons.

− Note: The front panel indicators are visible even when the computer cover is closed.

Special keys

Your computer’s keyboard includes keys that activate special functions. The function of each key is clearly marked with an icon.

Icon Function Description

Opens the Social Networks application.

Social Networking

− If this application is not installed, the key will start your instant messenging application.

Icon Function Description

Volume up Increases the sound volume.

Volume down Decreases the sound volume.

Speaker toggle Turns the speakers on and off.

Hotkey for second

function

Activates a second function on certain keys.

E.g. press and hold the Fn key to activate the Communication key.

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.

To activate hotkeys, press and hold the Fn key (bottom left) before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

Allows you to create backup copies of

Fn + F1

Fn + F2 Communication

Gateway MyBackup

your computer; either the entire system or only selected files and folders. Create a regular schedule or make copies whenever you want.

Enables/disables the computer’s communication devices.

Getting to know your computer -

Hotkey Icon Function Description

Fn + F3 Sleep Puts the computer in Sleep mode.

Switches display output between the

Fn + F4 Display toggle

display screen, external monitor (if connected) and both.

Fn + F5 Screen blank

Fn + F6 Touchpad toggle Turns the internal touchpad on and off.

Fn + F7 Play/Pause Play or pause a selected media file.

Fn + F8 Stop Stop playing the selected media file.

Fn + F9 Previous Return to the previous media file.

Fn + F10 Next Jump to the next media file.

Fn + F11 Brightness down Decreases the screen brightness.

Fn + F12 Brightness up Increases the screen brightness.

Fn + Home Scrolls to the beginning of a document.

Fn + End Scrolls to the end of a document.

Turns the display screen backlight off to save power. Press any key to return.

Hotkey Icon Function Description

Fn + Page up Scrolls up a page in a document.

Fn + Page Down Scrolls down a page in a document.

FRONT VIEW

# Icon Item Description

Accepts one Secure Digital (SD or SDHC) card,

1 2-in-1 card reader

or MultiMediaCard (MMC).

− Push to remove/install the card. Only one card can operate at any given time.

REAR VIEW

# Icon Item Description

1 Battery bay Houses the computer's battery pack.

Getting to know your computer -

LEFT VIEW

12 34567

# Icon Item Description

1 DC-in jack Connects to your computer’s AC adapter.

5 HDMI port

6 USB ports

Ventilation and cooling fan

External display (VGA) port

Ethernet (RJ-45) port

Microphone jack Accepts inputs from external microphones.

Headphones/ speaker/line-out jack

Allows the computer to stay cool.

− Do not cover or obstruct the openings.

Connects to a display device (e.g., external monitor, LCD projector).

Connects to an Ethernet 10/100/1000-based network.

Supports high-definition digital video connections.

Connect to USB devices (e.g., USB mouse, USB camera).

Connects to audio line-out devices (e.g., speakers, headphones).

RIGHT VIEW

123456

# Icon Item Description

1USB port

2 Optical drive Internal optical drive; accepts CDs or DVDs.

Connect to USB devices (e.g., USB mouse, USB camera).

Optical disk access indicator

Optical drive eject button

Emergency eject hole

Lights up when the optical drive is active.

Ejects the optical disk from the drive.

Ejects the optical drive tray when the computer is turned off.

− Carefully insert a straightened paper clip to eject the optical drive tray.

Getting to know your computer -

# Icon Item Description

Kensington lock slot

Connects to a Kensington-compatible computer security lock.

− Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

BASE VIEW

# Icon Item Description

1 Battery bay Houses the computer's battery pack.

5 4

# Icon Item Description

2 Battery release latch

Releases the battery for removal. Insert a suitable tool and slide to release.

Memory compartment

Hard disk bay

Houses the computer's main memory.

Houses the computer's hard disk (secured with screws).

4 Battery lock Locks the battery in position.

Ventilation and cooling fan

Allows the computer to stay cool.

− Do not cover or obstruct the openings.

Getting to know your computer -

UPGRADING YOUR COMPUTER

EXPANDING THROUGH OPTIONS

Your computer offers you a complete mobile computing experience.

Connectivity options

Ports allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section.

Memory card reader

Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players and mobile phones. Your computer includes a multi-in-1 card reader that can read MMC (Multi Media Card™), SD cards (including SDHC versions), xD-Picture Card™ and MS (Memory Stick®) card.

Inserting a memory card

1. Align the card so that the connector points towards the port, with the connectors facing down.

2. Carefully slide the card into the port. If you find you need to use any force to insert the card, try reorientating the card slightly.

3. Push the card until it clicks into place. A few millimetres of the card will extend from beyond the slot.

If the card contains some files, the appear (this depends on the contents of the card) and ask you if you wish to use a program to access the contents of the card. Select an option here if it is appropriate, otherwise select Cancel. If the card contains no files, or unknown files, a window will open showing the contents of the card.

Windows Auto Play

window may

Removing a card from an memory card reader

1. Click on the Safely Remove Hardware icon in the

Notification Area

clock).

2. Click on Eject SD Card (or the name of the

3. Wait until a

Hardware

4. Remove the card.

message is displayed.

(next to the

device).

Safe to Remove

Built-in networking

The built-in networking allows you to connect your computer to an Ethernet-based network.

Connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network.

Upgrading your computer -

Universal Serial Bus (USB)

The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources.

Certain computers may include one or more USB 3.0 ports. These resemble standard USB ports, except they include additional internal connections and are blue. You may use USB 3.0 compatible devices with these ports to benefit from faster transfer speeds.

VGA port

Connect to a monitor with a VGA port. The appropriate cable is usually included with the monitor. Follow these steps to connect an monitor to your computer:

1. Check that the computer is powered off and the monitor power switch is turned off.

2. Attach the video cable to the monitor port on the computer. Secure the cable connection with the screws provided.

3. Connect the monitor power cable and plug it into a properly grounded wall outlet.

4. Follow any setup instructions in the monitor's user's guide.

5. Turn on power to the monitor, then the computer.

6. Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor. If necessary change the display settings used by the computer.

Note: To access the display controls: Click on Start, Control Panel, Appearance and Personalization. Click on the Display category, then select Change Display Settings.

Upgrading your computer -

High-Definition Multimedia Interface (only for certain models)

HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/ video interface. HDMI provides an interface between any compatible digital audio/video source, such as a set-top box, DVD player, and A/V receiver and a compatible digital audio and/or video monitor, such as a digital television (DTV), over a single cable.

Use the HDMI port on your computer to connect with high-end audio and video equipment. Single cable implementation allows tidy setup and fast connection.

Headphones and microphone

These two ports allow you to connect audio devices. Use the headphone port to plug in stereo headphones or powered speakers. Plugging an audio device to the headphone port disables the built-in speakers. Use the microphone port to connect an external microphone for mono recording; plugging in an external microphone disables the built-in microphone.

POWER SUPPLY

AC POWER ADAPTER

Your computer can use the supplied external power adapter (a power 'brick') to run on AC power. A power cable is provided that is appropriate for the country where the computer was purchased.

The power adapter provides adequate power to run your computer and recharge the battery pack at the same time.

Caution: Do not cover or place objects on the AC adapter. Keeping the adapter clear of objects allows the adapter to cool properly during use.

Only use the AC adapter that is supplied with your computer. Although other adapters may look similar, using them can damage your computer.

Power supply -

Warning: The AC adapter and the underside of the computer can become hot after prolonged use. This is normal, but may cause injury with prolonged contact.

BATTERY PACK

The computer uses a battery pack that gives you extended use between charges.

Battery pack characteristics

The battery pack has the following characteristics:

• Employs current battery technology standards.

• Delivers a battery-low warning.

The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off results in a significantly faster charge time.

The battery will come in handy when you travel or during a power failure. It is advisable to have an extra fully-charged battery pack available as backup. Contact your dealer for details on ordering a spare battery pack.

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