Gateway NV42 Series Service Manual

Gateway NV42 Series

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

II

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

III

Copyright

Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

IV

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that

appear on screen.

NOTE Gives bits and pieces of additional

information related to the current
topic.

WARNING Alerts you to any damage that might

result from doing or not doing
specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software
problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of
procedures.

V

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

VI

VII

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Gateway Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Keyboard Area (selected models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Key Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

System Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Utilities 25

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Gateway NV42 AMD BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using the Flash16 Utility to Update the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . .35

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Machine Disassembly and Replacement 43

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Removing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

VIII

Table of Contents

Removing the Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Removing the TouchPad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Microphone Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .98

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Main Unit Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Replacing the TouchPad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

External Module Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the ODD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Troubleshooting 135

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

IX

Table of Contents

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

USB Failure (Rightside) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Power Button Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

POST Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Chipset POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Jumper and Connector Locations 151

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

FRU (Field Replaceable Unit) List 155

Gateway NV42 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Gateway N

V42 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Model Definition and Configuration 166

Gateway NV42 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Test Compatible Components 169

Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Online Support Information 185
Index 187

X

Table of Contents

Chapter 1 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating System

• Genuine Windows® 7 Home Premium 64 bit

• Genuine Windows® 7 Home Basic 64 bit

Platform

• AMD Athlon™ 64 X2 dual-core processor TK-42

• AMD Athlon™ 64 single-core processor TF-20

• Chipset: RS780MN, SB710

System Memory

• Dual-Channel DDR2 SDRAM support

• Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules

Display

• 14" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD,
supporting simultaneous multi-window viewing

• 16:9 aspect ratio

• 8 ms response time

Storage subsystem

• 120/160/250/320/500 GB or larger hard disk drive

• Media card reader, supporting:

• Secure Digital™ (SD) Card

• MultiMediaCard (MMC)

• Reduced-Size Multimedia Card (RS-MMC)

• Memory Stick® (MS)

• Memory Stick PRO™ (MS PRO)

Audio

• Optimized 2nd Generation Dolby® Sound Room®9 audio enhancement, featuring Dolby®
Headphone, Dolby® Natural Bass, Dolby® Sound Space Expander

• High-definition audio support

• S/PDIF (Sony/Philips Digital Interface)8 support for digital speakers

Chapter 1

2 Chapter 1

• MS-Sound compatible

• Built-in microphone

Dimensions and Weight

• 342 x 241 x 39.3 mm

• Weight: ~2.4 kg (including 6-cell Li-Ion cylindrical battery pack)

Communication

• Gateway Video Conference, featuring:

• Integrated high-def webcam with 640 x 480 @ 30 fps resolution image capture1

• WLAN1, 2: Intel® Wireless WiFi Link 5100/5300 (dual-band quad-mode 802.11a/b/g/Draft-N) Wi­Fi CERTIFIED® wireless LAN card

• WPAN1: Bluetooth® 2.0+EDR (Enhanced Data Rate)

• LAN: Gigabit Ethernet, Wake-on-LAN ready

• Modem: 56K ITU V.92 with PTT approval10

Power subsystem

• ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving
modes

• 48.8 W 4400 mAh 6-cell Li-ion battery pack:

• Up to 3-hour battery life

• 3-pin 65 W AC adapter

• ENERGY STAR® compliant

Privacy control

• BIOS user, supervisor, HDD passwords

• Kensington lock slot

Special keys and controls

• 86-/87-/91-key keyboard

• Gateway EZ Pad™ touchpad pointing device

• 9 function keys, four cursor keys, Windows® key, international language support

• Capacitive-touch launch keys: Gateway PowerSave, Gateway MyBackup, touchpad lock, Wi-Fi®,
volume up/down/mute

I/O interface

• Media card reader

• Three USB 2.0 ports

• HDMI™ port with HDCP support

• External display (VGA) port

• Headphone/speaker/line-out jack with S/PDIF support

• Microphone-in jack

• Ethernet (RJ-45) port

Chapter 1 3

• Modem (RJ-11) port

• DC-in jack for AC adapter

Environment

• Temperature:

• Operating: 5 °C to 35 °C (41 °F to 95 °F)

• Non-operating: -20 °C to 65 °C (-4 °F to 149°F)

• Humidity (non-condensing):

• Operating: 20% to 80%

• Non-operating: 20% to 80%

4 Chapter 1

System Block Diagram

DDRII-SODIMM1

DDRII-SODIMM2

CRT

SATA- HDD

Mini Card (WLAN)

SATA0

3V/5V

AMD S1g1

Azalia

WPCE775

A_LINK (X4)

LPC

EC

+3VPCU
+3V_S5

+3V
+5VPCU

+1.8VSUS
SMDDR

+1.8VSUS
+1.8V

+SMDDR_VTERM

+1.2V

+1.2V
+1.2V_S5

CPU CORE

VCC_C ORE

Keyboard

Giga LAN

SATA- ODD

SATA4

Azal ia Aud io Code c

+3VSUS

FAN

RJ45

USB2.0

+5V

+2.5V

+1.5V

NB CORE

+1.5V

+2.5V

(1.0~1.1V)

Touch
Pad

Flash
ROM

SPI

MIC
JACK

HP+SPDF
JACK

USB2.0 I/O Ports X1

+NB_CORE

PCIE 0

Card Reader controller

Card Reader

PG 4,5,6

PG 9,10,11,12

LVDS Panel(LED)

PG 18

LVDS(1ch)

AMP

Speaker

CX20561-15z

G1441

RTS5159E

BCM5784M

PG 24

MODEM CONN.
(MDC)

+3.3V_SUS

800 MHZ

NB

SB

PG 7,8

PG 7,8

PG 18

PCIE 3

PG 13,14,15,16,17

PG 20

PG 20 PG 20 PG 20

PG 20

PG 21 PG 21

PG 22

BT CONN.

PG 22

PG 23 PG 23

PG 24

PG 24

PG 25

PG 25

PG 26

PG 25

PG 26

PG 8

+1.2V

+SMDDR_VTERM

PG 8

+3V

CPU THERMAL
SENSOR

+2.5V

VCC_CORE

+1.8VSUS

+1.8VSUS

+1.8VSUS

+1.8V
+3V

+1.2V

+NB_CORE

+1.2V

+1.8V

VCCRTC

+3V_S5
+3V

+1.2V_S5

+5V

+3V
+5V

+3V
VIN

+3V

+3V
+5V

+5V

+3V_S5

+3V

+1.5V

+3VSUS

+3V

+5V

+3V
+5V

POWER/B

PG 25

+3VPCU +5V

PG 18

WEBCAM

+5VPCU

+3V
+3VPCU

+3VPCU

+3V

PG 26

MMB/B

+3V

+SMDDR_VREF

+SMDDR_VREF

+SMDDR_VREF

Caspian Processor

(638 S1g1 socket)

SB710

RS780MN

21mm X 21mm, 528pin BGA

21mm X 21mm, 528pin BGA

Side port

PG 9

CPU_CLK

NBGFX_CLK

NBGPP_CLK

SBLINK_CLK

CLOCK GENERATOR

HOST 200MHz

PCIE 100MHz

USB 48MHz

REF 14MHz

ICS9LPRS476AKLFT

SLG8SP628VTR

RTM880N-795

PG 3

HDMI

PG 19

SBSRC_CLK

+1.1V_NB

+5V

GFX_TX0-3

USBP8

USBP4

USBP10

USBP5

DDR II 667 M HZ

HT_LINK(1.0)

HTREF_CLK

+3V

USB2.0 Board

USBP0;USBP1

Chapter 1 5

Gateway Notebook tour

This section contains information about the external features and functions of the computer.

Front View

Icon Item Description

Memory card reader Insert a memory card from a digital camera, MP3 player, PDA,

or cellular telephone into the memory card reader.
The memory card reader supports Memory Stick®, Memory

Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS­MultiMediaCard™, Secure Digital™, and xD-Picture Card™
cards.

Ventilation fan Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If

the air vents are blocked, the notebook may become hot
enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat resulting
in unexpected shutdown or permanent damage to the
notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a
bed, sofa, rug, or other similar surface.

6 Chapter 1

Left View

Icon Item Description

Kensington™ lock
slot

Secure your notebook to an object by connecting a
Kensington cable lock to this slot.

Ventilation fan Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If

the air vents are blocked, the notebook may become hot
enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat resulting
in unexpected shutdown or permanent damage to the
notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a
bed, sofa, rug, or other similar surface.

Monitor port Plug an analog VGA monitor or projector into this port.

Ethernet jack Plug an Ethernet network cable into this jack. Plug the other

end of the cable into a cable modem, DSL modem, or an
Ethernet network jack.

USB port Plug USB devices (such as a diskette drive, flash drive, printer,

scanner, camera, keyboard, or mouse) into this port.

Microphone jack Plug a microphone into this jack.

Headphone jack Plug amplified speakers or headphones into this jack. The

built-in speakers are turned off when speakers or headphones
are plugged into this jacks.

• Headphone with SPDIF support

HDMI HDMI out jack

(optional)

Plug an HDMI device, such as a high definition television, into
this optional jack.

Chapter 1 7

Right View

Rear View

Icon Item Description

DVD drive Insert CDs or DVDs into this drive.

USB ports Plug USB devices (such as a diskette drive, flash drive, printer,

scanner, camera, keyboard, or mouse) into these ports.

Power indicator Press to turn the power on or off. You can also configure the

power button for Sleep/Resume mode.

Icon Item Description

Battery Provides power when the notebook is not plugged into AC

power.

Modem jack (optional) Plug a dial-up modem cable into this optional jack.

Power connector Plug the AC adapter cable into this connector.

8 Chapter 1

Bottom View

Icon Item Description

Battery Provides power when the notebook is not plugged into AC

power.

Battery lock Slide to unlock the battery.

Battery latch Slide to release the battery.

MicroPCI bay MicroPCI modules are located in this bay.

Memory bay Memory modules are located in this bay.

Hard drive bay The hard drive is located in this bay.

Ventilation slots and
cooling fan

Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If

the air vents are blocked, the notebook may become hot
enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat resulting
in unexpected shutdown or permanent damage to the
notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a
bed, sofa, rug, or other similar surface.

Ventilation
slots and
cooling fan

Battery

Battery
latch

Battery

lock

Memory/

Hard drive bay

MicroPCI

bay

Chapter 1 9

Keyboard Area (selected models)

Icon Item Description

Speakers Left and right speaker deliver stereo output.

Status indicators Inform you when a drive is in use or when a button has been

pressed that affects how the keyboard is used. See “Status
Indicators” on page 11.

Keyboard Provides all the features of a full-sized, computer keyboard.

Power indicator • LED on - Notebook is on.

• LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

• LED off - Notebook is off.

Battery charge
indicator

• LED orange - Battery is fully charged.

• LED blinking orange - Battery is charging.

• LED blinking red - Battery charge is very low.

• LED solid red - Battery is malfunctioning.

Important: This LED only lights up when your notebook is

connected to AC power or the battery charge is very low.

TouchPad Provides all the functionality of a mouse.

Capacitive touch keys Press to access capacitive touch key function.

Keyboard

Capacitive
touch keys

Status

indicators

Speakers

Touchpad

Power/Battery

indicators

10 Chapter 1

LCD Panel

Icon Item Description

Webcam Use to let others see who they are communicating with when

making VoIP calls.

Microphone Use to talk through when making Voice over Internet Protocol

(VoIP) calls.

Webcam

Microphone

Chapter 1 11

Status Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the
computer cover is closed.

Icon Item Description

Power indicator • LED on - Notebook is on.

• LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

• LED off - Notebook is off.

Battery charge
indicator

• LED blue - Battery is fully charged.

• LED red - Battery is charging.

Important: This LED only lights up when your notebook is

connected to AC power.

Hard drive • LED blinking - The drive is being accessed.

• LED off - The drive is not being accessed.

Caps lock • LED on - Caps lock is turned on.

• LED off - Caps lock is turned off.

Num lock • LED on - Num lock is turned on.

• LED off - Num lock is turned off.

Bluetooth • LED on - Bluetooth communication is turned on.

• LED off - Bluetooth communication is turned off.

12 Chapter 1

TouchPad Basics

The following items show you how to use the TouchPad:

• Move your finger across the TouchPad to move the cursor.

• Press the left and right buttons located beneath the TouchPad to perform selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
TouchPad is the same as clicking the left button.

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.

Function Left Button Right Button Main T ouchPad

Execute Quickly click twice. Tap twice (at the same speed

as double-clicking a mouse
button).

Select Click once. Tap once.

Drag Click and hold, then use

finger on the TouchPad to
drag the cursor.

Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.

Access
context menu

Click once.

Left button

Right button

Touchpad

Chapter 1 13

Using the Keyboard

Your Gateway NV42 has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor,
lock, function and special keys.

Key Types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone
and other actions when pressed in combination with another key.

Icon Key Type Description

Function keys Press these keys labeled F1 to F12 to perform actions in

programs. For example, pressing F1 may open help. Each
program uses different function keys for different purposes.
See the program documentation to find out more about the
function key actions.

System keys Press these colored keys in combination with the Fn key to

perform specific actions. See “System Keys” on page 15.

Navigation keys Press these keys to move the cursor to the beginning of a line,

to the end of a line, up the page, down the page, to the
beginning of a document, or to the end of a document.

Fn key Press the Fn key in combination with a colored system key to

perform a specific action.

Windows key Press this key to open the Windows Start menu. This key

can also be used in combination with other keys to open
utilities. See “Windows Keys” on page 14.

Application key Press this key for quick access to shortcut menus and help

assistants in Windows.

Arrow keys Press these keys to move the cursor up, down, right, or left.

Function

keys/

System

keys

FN

key

Windows key

Application key

Arrow keys

Navigation
keys

14 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;

it launches the Start menu. It can also be used with other keys to provide a variety of
functions:

<>: Open or close the Start menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

<CTRL> +

<> + <F>: Search for computers (if you are on a network)

<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the

taskbar by using Windows Flip 3-D

Note: Depending on your edition of Windows Vista, some shortcuts may not function

as described.

Chapter 1 15

System Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, Bluetooth and WiFi.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Description

Fn + F1 Turn the capacitive touch key LEDs on or off. For more information, see

“Using the status indicators” on page 24.

Fn + F3 Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave

Sleep mode.

Fn + F4 Toggle the notebook display in the following order:

• The LCD

• An external monitor or projector (a monitor or projector must be
plugged into the monitor port or HDMI port on your notebook)

• Both displays at the same time

Fn + F6 Turn the optional Bluetooth radio on or off.

Warning: Radio frequency wireless communication can interfere with

equipment on commercial aircraft.
Current aviation regulations require wireless devices to be turned off

while traveling in an airplane. Bluetooth communication devices are
examples of devices that provide wireless communication.

Important: The wireless network switch must be in the ON position for

this button to work.

Fn + F7 Mute the sound. Press the key combination again to restore the sound.

Fn + F8 Turns the display screen backlight off to save power. Press any key to

return.

Fn + F9 Play/ Pause—Plays or pauses the CD or DVD.

Fn + F10 Stop—Stops playing the CD or DVD.

Fn + F11 Previous—Skips back one CD track or DVD chapter.

Fn + 12 Next—Skips ahead one CD track or DVD chapter.

16 Chapter 1

Hardware Specifications and Configurations

Processor

Processor Specifications

CPU Fan Tru Value Table

• Throttling 50%: On= 84°C; OFF=86°C

• OS shut down at 100°C; H/W shut down(PH1) at 110°C

Item Specification

CPU type AMD Turion/Sempron

CPU package Micro-PGA packaging, 638-pin

Core Logic • AMD Turion/Sempron CPUs

•RS780MN

• SB710

Chipset • WPCE775 integrated power controller and keyboard controller

• Integrated RS780MN VGA chip.

Features • Supports the mobile and desktop Athlon 64/Athlon 64FX/

Athlon X2/Sempron/Turion 64 processors, including S1 socket
CPUs.

• Support for DDR2 system memories up to DDR2-667, with a
maximum memory clock speed of 667MHz.

• Integrated VGA.

• One x4 A-Link Express II interface (PCI Express 1.1 compliant)
for connection to an AMD Southbridge.

• Support PCI bus at 33MHz.

• Supports four SATA ports, complying with the SATA 1.0a
specification

• 5 OHCI and 1 EHCI Host controllers to support 12 USB ports

Item

CPU

Speed

Cores

Bus

Speed

(MHz)

Mfg.

Tech

Cache

Size

Package Acer P/N

Athlon
TF20

1.6 GHz 1 65 nm 512 kB S1 KC.ATF02.200

Athlon
TF36

2.0 GHz 1 256 kB S1 KC.ATF02.360

Athlon
TF38

2.2 GHz 1 256 kB S1 KC.ATF02.380

AthlonX2
TK42

1.6 GHz 2 65 nm 1 MB S1 KC.ATK02.420

CPU Temperature at

Diode (°C)

Fan Speed (RPM) SPL Spec (dBA)

33 38 2700 28

40 45 3000 31

52 47 3300 34

60 67 3800 37

72 75 4000 40

92 89 4800

Chapter 1 17

Graphics

Item Specification

Display support Dual independent display support

Colors 16.7 million colors

External
resolution/refresh
rate

• 2048 x 1536: 75/60 Hz

• 1920 x 1440: 85/75/60 Hz

• 1920 x 1200: 75/60 Hz

• 1920 x 1080: 100/85/75/60 Hz

• 1680 x 945: 100/85/75/60 Hz

• 1600 x 1200: 120/100/85/75/60 Hz

• 1600 x 900: 120/100/85/75/60 Hz

• 1400 x 1050: 85/75/60 Hz

• 1366 x 768: 85/75/60 Hz

• 1280 x 1024: 120/100/85/75/60 Hz

• 1280 x 960: 85/75/60 Hz

• 1280 x 768: 85/75/60 Hz

• 1280 x 720: 100/85/75/60 Hz

• 1024 x 768: 120/100/85/75/60 Hz

• 800 x 600: 120/100/85/72/60 Hz

18 Chapter 1

System Memory

System Storage

Hard Disk Drive Interface

Item Specification

Memory controller Built in

Memory size N/A

DIMM socket number 2

Supports memory size per socket 2 GB

Supports maximum memory size 4 GB

Supports DIMM type DDR II 800/677Mhz SDRAM memory interface design

Supports DIMM Speed 800/677Mhz SDRAM

Item Specification

HDD • 9.5mm height, 2.5" HDD

• Easily removable with no more than four screws

• SATA bus

• 160-500GB

• 5400 rpm

• SATA connector BTO

Item Hard Disk Specification

Vendor &
Model Name

Seagate
ST9160310AS

Seagate
ST9250315AS

Seagate
ST9320320AS

Seagate
ST9500325AS

Hitachi
HTS54
3216L9A300

Hitachi
HTS545025B9
A300

Capacity (GB) 160 250 320 500 160 250

Bytes per
sector

512 512 512 512 512 512

Data heads 2 2 4 4 2 2

Drive Format

Disks 1 1 2 2 1 1

Spindle speed
(RPM)

5400 5400 5400 5400 5400 5400

Performance Specifications

Buffer size 8 MB 8 MB 8MB 8 MB 8 MB 8MB

In ter face SATA SATA S ATA SATA SATA SATA

Fast data
transfer rate
(Mbits/sec,
max)

830

1175 830 1175 845 875

Media data
transfer rate
(Mbytes/sec
max)

300 300 300 300 300 300

DC Power Requirements

Voltage
tolerance

5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5%

Item Hard Disk Specification

Vendor &
Model Name

Hitachi
HTS545032B9
A300

Hitachi
HTS545050B9
A300

To sh i ba
MK1655GSX

To sh i ba
MK2555GSX

To sh ib a
MK3255GSX

To sh i ba
MK5055GSX

Capacity (GB) 320 500 160 250 320 500

Bytes per
sector

512 512 512 512 512 512

Chapter 1 19

Data heads 2 4 2 2 4 4

Drive Format

Disks 1 2 1 1 2 2

Spindle speed
(RPM)

5400 5400 5400 5400 5400 5400

Performance Specifications

Buffer size 8 MB 8 MB 8MB 8 MB 8 MB 8MB

In ter face SATA SATA S ATA SATA SATA SATA

Fast data
transfer rate
(Mbits/sec,
max)

875 875 363 ~ 952

typical

363 ~ 952
typical

363 ~ 952
typical

363 ~ 952
typical

Media data
transfer rate
(Mbytes/sec
max)

300 300 300 300 300 300

DC Power Requirements

Voltage
tolerance

5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5%

Item Hard Disk Specification

Vendor & Model Name

Western Digital
WD1600BEVT-22ZCTO

Western Digital
WD2500BEVT-22ZCT0

Western Digital
WD3200BEVT-22ZCT0

Western Digital
WD5000BEVT-22ZAT0

Capacity (GB) 160 250 320 500

Bytes per sector 512 512 512 512

Data heads 2434

Drive Format

Disks1222

Spindle speed (RPM) 5400 5400 5400 5400

Performance Specifications

Buffer size 8 MB 8 MB 8MB 8 MB

In terf ace S ATA SATA S ATA SATA

Fast data transfer rate
(Mbits/sec, max)

N/A N/A N/A N/A

Media data transfer
rate
(Mbytes/sec max)

300 300 300 300

DC Power Requirements

Voltage tolerance 5V ±5% 5V ±5% 5V ±5% 5V ±5%

Item Hard Disk Specification

20 Chapter 1

Optical Disk Drive

BIOS

Item Specification

Type 8X DVD-Super Multi double-layer drive

Performance
Specification

Transfer rate (MB/
sec)

10.8

Buffer Memory 2MB

Read/write speeds ·Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X

DVD+R, 6X DVD-ROM DL (double-layer), 6X DVD-R DL (double-layer), 6X
DVD+R DL (double-layer), 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM

·Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL (double­layer), 4X DVD+R DL (double-layer), 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM

Interface SATA

Loading mechanism Drawer-Type

Power Requirement

Input Voltage DC 5 V +/- 5%

Item Specification

BIOS vendor Phoenix

BIOS Version 2301

BIOS ROM type Flash

BIOS ROM size 16 MB