Gateway nv42 Service Manual

Gateway NV42 Series

Service Guide

Service guide files and updates are available
on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

II

Copyright

Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that

NOTE Gives bits and pieces of additional

WARNING Alerts you to any damage that might

CAUTION Gives precautionary measures to

IMPORTANT Reminds you to do specific actions

appear on screen.

information related to the current
topic.

result from doing or not doing
specific actions.

avoid possible hardware or software
problems.

relevant to the accomplishment of
procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

V

VI

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Gateway Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Keyboard Area (selected models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Key Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

System Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Utilities 25

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Gateway NV42 AMD BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using the Flash16 Utility to Update the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . .35

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Machine Disassembly and Replacement 43

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Removing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

VII

Table of Contents

Removing the Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Removing the TouchPad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Microphone Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .98

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Main Unit Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Replacing the TouchPad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

External Module Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the ODD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Troubleshooting 135

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

VIII

Table of Contents

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

USB Failure (Rightside) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Power Button Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

POST Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Chipset POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Jumper and Connector Locations 151

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

FRU (Field Replaceable Unit) List 155

Gateway NV42 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Gateway N

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

V42 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Model Definition and Configuration 166

Gateway NV42 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Test Compatible Components 169

Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Online Support Information 185
Index 187

IX

Table of Contents

X

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating System

• Genuine Windows® 7 Home Premium 64 bit

• Genuine Windows® 7 Home Basic 64 bit

Platform

• AMD Athlon™ 64 X2 dual-core processor TK-42

• AMD Athlon™ 64 single-core processor TF-20

• Chipset: RS780MN, SB710

System Memory

Chapter 1

• Dual-Channel DDR2 SDRAM support

• Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules

Display

• 14" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD,
supporting simultaneous multi-window viewing

• 16:9 aspect ratio

• 8 ms response time

Storage subsystem

• 120/160/250/320/500 GB or larger hard disk drive

• Media card reader, supporting:

• Secure Digital™ (SD) Card

• MultiMediaCard (MMC)

• Reduced-Size Multimedia Card (RS-MMC)

• Memory Stick® (MS)

• Memory Stick PRO™ (MS PRO)

Audio

• Optimized 2nd Generation Dolby® Sound Room®9 audio enhancement, featuring Dolby®
Headphone, Dolby® Natural Bass, Dolby® Sound Space Expander

• High-definition audio support

• S/PDIF (Sony/Philips Digital Interface)8 support for digital speakers

Chapter 1 1

• MS-Sound compatible

• Built-in microphone

Dimensions and Weight

• 342 x 241 x 39.3 mm

• Weight: ~2.4 kg (including 6-cell Li-Ion cylindrical battery pack)

Communication

• Gateway Video Conference, featuring:

• Integrated high-def webcam with 640 x 480 @ 30 fps resolution image capture1

• WLAN1, 2: Intel® Wireless WiFi Link 5100/5300 (dual-band quad-mode 802.11a/b/g/Draft-N) Wi­Fi CERTIFIED® wireless LAN card

• WPAN1: Bluetooth® 2.0+EDR (Enhanced Data Rate)

• LAN: Gigabit Ethernet, Wake-on-LAN ready

• Modem: 56K ITU V.92 with PTT approval10

Power subsystem

• ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving
modes

• 48.8 W 4400 mAh 6-cell Li-ion battery pack:

• Up to 3-hour battery life

• 3-pin 65 W AC adapter

• ENERGY STAR® compliant

Privacy control

• BIOS user, supervisor, HDD passwords

• Kensington lock slot

Special keys and controls

• 86-/87-/91-key keyboard

• Gateway EZ Pad™ touchpad pointing device

• 9 function keys, four cursor keys, Windows® key, international language support

• Capacitive-touch launch keys: Gateway PowerSave, Gateway MyBackup, touchpad lock, Wi-Fi®,
volume up/down/mute

I/O interface

• Media card reader

• Three USB 2.0 ports

• HDMI™ port with HDCP support

• External display (VGA) port

• Headphone/speaker/line-out jack with S/PDIF support

• Microphone-in jack

• Ethernet (RJ-45) port

2 Chapter 1

• Modem (RJ-11) port

• DC-in jack for AC adapter

Environment

• Temperature:

• Humidity (non-condensing):

• Operating: 5 °C to 35 °C (41 °F to 95 °F)

• Non-operating: -20 °C to 65 °C (-4 °F to 149°F)

• Operating: 20% to 80%

• Non-operating: 20% to 80%

Chapter 1 3

System Block Diagram

Azal ia Aud io Code c

CX20561-15z

+3V

MIC

HP+SPDF

JACK

JACK

+5V

PG 20 PG 20 PG 20

+3V
+5V

Speaker

AMP

G1441

PG 20

DDRII-SODIMM1

+1.8VSUS
+SMDDR_VREF

DDRII-SODIMM2

+1.8VSUS
+SMDDR_VREF

CPU THERMAL
SENSOR

+3V

LVDS Panel(LED)

+3V
VIN

+3V
+5V

+5V

SATA- HDD

+3V
+5V

SATA- ODD

+5V

PG 20

PG 7,8

PG 7,8

PG 8

PG 18

CRT

PG 18

HDMI

PG 19

PG 24

PG 24

MODEM CONN.
(MDC)

+3.3V_SUS

PG 24

DDR II 667 M HZ

Side port

PG 9

LVDS(1ch)

GFX_TX0-3

SATA0

SATA4

Azalia

AMD S1g1

Caspian Processor

+1.2V

(638 S1g1 socket)

+2.5V
+1.8VSUS
VCC_CORE
+SMDDR_VTERM

HT_LINK(1.0)

800 MHZ

21mm X 21mm, 528pin BGA

+1.1V_NB

+1.2V
+1.8V
+3V
+NB_CORE

A_LINK (X4)

21mm X 21mm, 528pin BGA

+1.2V
+1.2V_S5
+1.8V
+3V_S5
+3V
+5V
VCCRTC

NB

RS780MN

SB

SB710

PG 13,14,15,16,17

PG 9,10,11,12

LPC

EC

+3V
+3VPCU

POWER/B

PG 25

+3VPCU +5V

WPCE775

SPI

Flash

Keyboard

FAN

PG 8

PG 25

+3VPCU

ROM

PG 4,5,6

PG 26

USB2.0

PG 26

Touch
Pad

PG 25

PCIE 0

PCIE 3

CPU_CLK

HTREF_CLK

NBGFX_CLK

NBGPP_CLK

SBLINK_CLK

+3V_S5

Mini Card (WLAN)

+1.5V
+3V

USBP4

USBP8

USBP10

USBP5

USBP0;USBP1

MMB/B

PG 26

+3V

CLOCK GENERATOR

ICS9LPRS476AKLFT

SLG8SP628VTR

RTM880N-795

+3V

Giga LAN

BCM5784M

PG 21 PG 21

PG 22

Card Reader controller

RTS5159E

+3V

USB2.0 I/ OPor ts X1

+5VPCU

BT CONN.

+3VSUS

PG 22

WEBCAM

+3V

PG 18

USB2.0 Board

HOST 200MHz

PCIE 1 00MHz

USB 48MHz

REF 14MHz

PG 3

RJ45

SBSRC_CLK

Card Reader

PG 23 PG 23

PG 25

VCC_CO RE

+NB_CORE

+2.5V

+1.5V

+1.2V
+1.2V_S5

+1.8VSUS
+1.8V

+SMDDR_VTERM

+SMDDR_VREF

+3VPCU
+3V_S5
+3VSUS
+3V
+5VPCU
+5V

CPU CORE

NB CORE

(1.0~1.1V)

+2.5V

+1.5V

+1.2V

+1.8VSUS
SMDDR

3V/5V

4 Chapter 1

Gateway Notebook tour

This section contains information about the external features and functions of the computer.

Front View

Icon Item Description

Memory card reader Insert a memory card from a digital camera, MP3 player, PDA,

or cellular telephone into the memory card reader.
The memory card reader supports Memory Stick®, Memory

Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS­MultiMediaCard™, Secure Digital™, and xD-Picture Card™
cards.

Ventilation fan Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If

the air vents are blocked, the notebook may become hot
enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat resulting
in unexpected shutdown or permanent damage to the
notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a
bed, sofa, rug, or other similar surface.

Chapter 1 5

Left View

Icon Item Description

Kensington™ lock
slot

Ventilation fan Helps cool internal components.

Monitor port Plug an analog VGA monitor or projector into this port.

Secure your notebook to an object by connecting a
Kensington cable lock to this slot.

Warning: Do not work with the notebook resting on your lap. If

the air vents are blocked, the notebook may become hot
enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat resulting
in unexpected shutdown or permanent damage to the
notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a
bed, sofa, rug, or other similar surface.

Ethernet jack Plug an Ethernet network cable into this jack. Plug the other

USB port Plug USB devices (such as a diskette drive, flash drive, printer,

Microphone jack Plug a microphone into this jack.

Headphone jack Plug amplified speakers or headphones into this jack. The

HDMI HDMI out jack

(optional)

end of the cable into a cable modem, DSL modem, or an
Ethernet network jack.

scanner, camera, keyboard, or mouse) into this port.

built-in speakers are turned off when speakers or headphones
are plugged into this jacks.

• Headphone with SPDIF support

Plug an HDMI device, such as a high definition television, into
this optional jack.

6 Chapter 1

Right View

Icon Item Description

Rear View

DVD drive Insert CDs or DVDs into this drive.

USB ports Plug USB devices (such as a diskette drive, flash drive, printer,

scanner, camera, keyboard, or mouse) into these ports.

Power indicator Press to turn the power on or off. You can also configure the

power button for Sleep/Resume mode.

Icon Item Description

Battery Provides power when the notebook is not plugged into AC

power.

Modem jack (optional) Plug a dial-up modem cable into this optional jack.

Power connector Plug the AC adapter cable into this connector.

Chapter 1 7

Bottom View

Battery

Battery

lock

Memory/

Hard drive bay

MicroPCI

bay

Icon Item Description

Battery Provides power when the notebook is not plugged into AC

power.

Battery lock Slide to unlock the battery.

Battery latch Slide to release the battery.

MicroPCI bay MicroPCI modules are located in this bay.

Battery
latch

Ventilation
slots and
cooling fan

Memory bay Memory modules are located in this bay.

Hard drive bay The hard drive is located in this bay.

Ventilation slots and
cooling fan

Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If

the air vents are blocked, the notebook may become hot
enough to harm your skin.

Caution: Do not block or insert objects into these slots. If

these slots are blocked, your notebook may overheat resulting
in unexpected shutdown or permanent damage to the
notebook.

Caution: Provide adequate space around your notebook so

air vents are not obstructed. Do not use the notebook on a
bed, sofa, rug, or other similar surface.

8 Chapter 1

Keyboard Area (selected models)

Speakers

Status

indicators

Keyboard

Power/Battery

indicators

Icon Item Description

Speakers Left and right speaker deliver stereo output.

Status indicators Inform you when a drive is in use or when a button has been

Keyboard Provides all the features of a full-sized, computer keyboard.

Power indicator • LED on - Notebook is on.

Battery charge
indicator

TouchPad Provides all the functionality of a mouse.

Capacitive touch keys Press to access capacitive touch key function.

Touchpad

pressed that affects how the keyboard is used. See “Status
Indicators” on page 11.

• LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

• LED off - Notebook is off.

• LED orange - Battery is fully charged.

• LED blinking orange - Battery is charging.

• LED blinking red - Battery charge is very low.

• LED solid red - Battery is malfunctioning.

Important: This LED only lights up when your notebook is

connected to AC power or the battery charge is very low.

Capacitive
touch keys

Chapter 1 9

LCD Panel

Microphone

Icon Item Description

Webcam Use to let others see who they are communicating with when

making VoIP calls.

Microphone Use to talk through when making Voice over Internet Protocol

(VoIP) calls.

Webcam

10 Chapter 1

Status Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the
computer cover is closed.

Icon Item Description

Power indicator • LED on - Notebook is on.

• LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

• LED off - Notebook is off.

Battery charge
indicator

Hard drive • LED blinking - The drive is being accessed.

Caps lock • LED on - Caps lock is turned on.

• LED blue - Battery is fully charged.

• LED red - Battery is charging.

Important: This LED only lights up when your notebook is

connected to AC power.

• LED off - The drive is not being accessed.

• LED off - Caps lock is turned off.

Num lock • LED on - Num lock is turned on.

• LED off - Num lock is turned off.

Bluetooth • LED on - Bluetooth communication is turned on.

• LED off - Bluetooth communication is turned off.

Chapter 1 11

TouchPad Basics

The following items show you how to use the TouchPad:

Touchpad

Left button

• Move your finger across the TouchPad to move the cursor.

• Press the left and right buttons located beneath the TouchPad to perform selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
TouchPad is the same as clicking the left button.

Function Left Button Right Button Main To uchPad

Execute Quickly click twice. Tap twice (at the same speed

Select Click once. Tap once.

Drag Click and hold, then use

finger on the TouchPad to
drag the cursor.

Access
context menu

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.

Right button

as double-clicking a mouse
button).

Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.

Click once.

12 Chapter 1

Using the Keyboard

Your Gateway NV42 has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor,
lock, function and special keys.

Function

keys/

System

keys

Navigation
keys

FN

key

Windows key

Application key

Arrow keys

Key Types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone
and other actions when pressed in combination with another key.

Icon Key Type Description

Function keys Press these keys labeled F1 to F12 to perform actions in

programs. For example, pressing F1 may open help. Each
program uses different function keys for different purposes.
See the program documentation to find out more about the
function key actions.

System keys Press these colored keys in combination with the Fn key to

perform specific actions. See “System Keys” on page 15.

Navigation keys Press these keys to move the cursor to the beginning of a line,

to the end of a line, up the page, down the page, to the
beginning of a document, or to the end of a document.

Fn key Press the Fn key in combination with a colored system key to

perform a specific action.

Windows key Press this key to open the Windows Start menu. This key

can also be used in combination with other keys to open
utilities. See “Windows Keys” on page 14.

Application key Press this key for quick access to shortcut menus and help

assistants in Windows.

Arrow keys Press these keys to move the cursor up, down, right, or left.

Chapter 1 13

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;

it launches the Start menu. It can also be used with other keys to provide a variety of
functions:

<>: Open or close the Start menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the

Note: Depending on your edition of Windows Vista, some shortcuts may not function

<> + <F>: Search for computers (if you are on a network)

taskbar by using Windows Flip 3-D

as described.

14 Chapter 1

System Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, Bluetooth and WiFi.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Description

Fn + F1 Turn the capacitive touch key LEDs on or off. For more information, see

“Using the status indicators” on page 24.

Fn + F3 Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave

Sleep mode.

Fn + F4 Toggle the notebook display in the following order:

• The LCD

• An external monitor or projector (a monitor or projector must be
plugged into the monitor port or HDMI port on your notebook)

• Both displays at the same time

Fn + F6 Turn the optional Bluetooth radio on or off.

Warning: Radio frequency wireless communication can interfere with

equipment on commercial aircraft.
Current aviation regulations require wireless devices to be turned off

while traveling in an airplane. Bluetooth communication devices are
examples of devices that provide wireless communication.

Important: The wireless network switch must be in the ON position for

this button to work.

Fn + F7 Mute the sound. Press the key combination again to restore the sound.

Fn + F8 Turns the display screen backlight off to save power. Press any key to

return.

Fn + F9 Play/ Pause—Plays or pauses the CD or DVD.

Fn + F10 Stop—Stops playing the CD or DVD.

Fn + F11 Previous—Skips back one CD track or DVD chapter.

Fn + 12 Next—Skips ahead one CD track or DVD chapter.

Chapter 1 15

Hardware Specifications and Configurations

Processor

Item Specification

CPU type AMD Turion/Sempron

CPU package Micro-PGA packaging, 638-pin

Core Logic • AMD Turion/Sempron CPUs

•RS780MN

• SB710

Chipset • WPCE775 integrated power controller and keyboard controller

• Integrated RS780MN VGA chip.

Features • Supports the mobile and desktop Athlon 64/Athlon 64FX/

Athlon X2/Sempron/Turion 64 processors, including S1 socket
CPUs.

• Support for DDR2 system memories up to DDR2-667, with a
maximum memory clock speed of 667MHz.

• Integrated VGA.

• One x4 A-Link Express II interface (PCI Express 1.1 compliant)
for connection to an AMD Southbridge.

• Support PCI bus at 33MHz.

• Supports four SATA ports, complying with the SATA 1.0a
specification

• 5 OHCI and 1 EHCI Host controllers to support 12 USB ports

Processor Specifications

Item

Athlon
TF20

Athlon
TF36

Athlon
TF38

AthlonX2
TK42

CPU Fan Tru Value Table

CPU Temperature at

Diode (°C)

33 38 2700 28

40 45 3000 31

52 47 3300 34

60 67 3800 37

72 75 4000 40

92 89 4800

CPU

Speed

1.6 GHz 1 65 nm 512 kB S1 KC.ATF02.200

2.0 GHz 1 256 kB S1 KC.ATF02.360

2.2 GHz 1 256 kB S1 KC.ATF02.380

1.6 GHz 2 65 nm 1 MB S1 KC.ATK02.420

Cores

Fan Speed (RPM) SPL Spec (dBA)

Bus

Speed

(MHz)

Mfg.

Tech

Cache

Size

Package Acer P/N

• Throttling 50%: On= 84°C; OFF=86°C

• OS shut down at 100°C; H/W shut down(PH1) at 110°C

16 Chapter 1

Graphics

Item Specification

Display support Dual independent display support

Colors 16.7 million colors

External
resolution/refresh
rate

• 2048 x 1536: 75/60 Hz

• 1920 x 1440: 85/75/60 Hz

• 1920 x 1200: 75/60 Hz

• 1920 x 1080: 100/85/75/60 Hz

• 1680 x 945: 100/85/75/60 Hz

• 1600 x 1200: 120/100/85/75/60 Hz

• 1600 x 900: 120/100/85/75/60 Hz

• 1400 x 1050: 85/75/60 Hz

• 1366 x 768: 85/75/60 Hz

• 1280 x 1024: 120/100/85/75/60 Hz

• 1280 x 960: 85/75/60 Hz

• 1280 x 768: 85/75/60 Hz

• 1280 x 720: 100/85/75/60 Hz

• 1024 x 768: 120/100/85/75/60 Hz

• 800 x 600: 120/100/85/72/60 Hz

Chapter 1 17

System Memory

Item Specification

Memory controller Built in

Memory size N/A

DIMM socket number 2

Supports memory size per socket 2 GB

Supports maximum memory size 4 GB

Supports DIMM type DDR II 800/677Mhz SDRAM memory interface design

Supports DIMM Speed 800/677Mhz SDRAM

System Storage

Item Specification

HDD • 9.5mm height, 2.5" HDD

• Easily removable with no more than four screws

• SATA bus

• 160-500GB

• 5400 rpm

• SATA connector BTO

Hard Disk Drive Interface

Item Hard Disk Specification

Vendor &
Model Name

Capacity (GB) 160 250 320 500 160 250

Bytes per
sector

Data heads 2 2 4 4 2 2

Drive Format

Disks 1 1 2 2 1 1

Spindle speed
(RPM)

Performance Specifications

Buffer size 8 MB 8 MB 8MB 8 MB 8 MB 8MB

In ter face SATA SATA S ATA SATA SATA SATA

Fast data
transfer rate
(Mbits/sec,
max)

Media data
transfer rate
(Mbytes/sec
max)

DC Power Requirements

Voltage
tolerance

Seagate
ST9160310AS

512 512 512 512 512 512

5400 5400 5400 5400 5400 5400

830

300 300 300 300 300 300

5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5%

Seagate
ST9250315AS

1175 830 1175 845 875

Seagate
ST9320320AS

Seagate
ST9500325AS

Hitachi
HTS54
3216L9A300

Hitachi
HTS545025B9
A300

Item Hard Disk Specification

Vendor &
Model Name

Capacity (GB) 320 500 160 250 320 500

Bytes per
sector

Hitachi
HTS545032B9
A300

512 512 512 512 512 512

Hitachi
HTS545050B9
A300

To sh i ba
MK1655GSX

To sh i ba
MK2555GSX

To sh ib a
MK3255GSX

To sh i ba
MK5055GSX

18 Chapter 1

Item Hard Disk Specification

Data heads 2 4 2 2 4 4

Drive Format

Disks 1 2 1 1 2 2

Spindle speed
(RPM)

Performance Specifications

Buffer size 8 MB 8 MB 8MB 8 MB 8 MB 8MB

In ter face SATA SATA S ATA SATA SATA SATA

Fast data
transfer rate
(Mbits/sec,
max)

Media data
transfer rate
(Mbytes/sec
max)

DC Power Requirements

Voltage
tolerance

5400 5400 5400 5400 5400 5400

875 875 363 ~ 952

typical

300 300 300 300 300 300

5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5%

363 ~ 952
typical

363 ~ 952
typical

363 ~ 952
typical

Item Hard Disk Specificati o n

Vendor & Model Name

Capacity (GB) 160 250 320 500

Bytes per sector 512 512 512 512

Data heads 2434

Drive Format

Disks1222

Spindle speed (RPM) 5400 5400 5400 5400

Performance Specifications

Buffer size 8 MB 8 MB 8MB 8 MB

In terf ace S ATA SATA S ATA SATA

Fast data transfer rate
(Mbits/sec, max)

Media data transfer
rate
(Mbytes/sec max)

DC Power Requirements

Voltage tolerance 5V ±5% 5V ±5% 5V ±5% 5V ±5%

Western Digital
WD1600BEVT-22ZCTO

N/A N/A N/A N/A

300 300 300 300

Western Digital
WD2500BEVT-22ZCT0

Western Digital
WD3200BEVT-22ZCT0

Western Digital
WD5000BEVT-22ZAT0

Chapter 1 19

Optical Disk Drive

Item Specification

Type 8X DVD-Super Multi double-layer drive

Performance
Specification

Transfer rate (MB/
sec)

Buffer Memory 2MB

Read/write speeds ·Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X

Interface SATA

Loading mechanism Drawer-Type

Power Requirement

Input Voltage DC 5 V +/- 5%

BIOS

Item Specification

BIOS vendor Phoenix

BIOS Version 2301

BIOS ROM type Flash

BIOS ROM size 16 MB

10.8

DVD+R, 6X DVD-ROM DL (double-layer), 6X DVD-R DL (double-layer), 6X
DVD+R DL (double-layer), 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM

·Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL (double­layer), 4X DVD+R DL (double-layer), 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM

20 Chapter 1

LCD 10.1”

Item Specification

Vendor/model name AU Optronics Chi Mei Samsung LG

Screen Diagonal (mm) 354.95 354.95 354.95 354.95

Active Area (mm) 309.40 X

173.95

309.40 X

173.95

309.40 X

173.95

309.40 X

173.95

Display resolution (pixels) 1366x768 1366x768 1366x768 1366x768

Pixel Pitch (mm) 0.2265X0.22650.2265X0.22650.2265X0.22650.2265X0.226

5

2

200 220 220 220

Typical White Luminance (cd/m

)

also called Brightness

Contrast Ratio 500 650 500 500

Response Time (Optical Rise

8888

Time/Fall Time) msec

Typical Power Consumption

4.8 4.8 3.2 4.5

(watt)

Weight (without inverter) 350 355 360 350

Physical Size (mm) 324x192.5x5.2324x192.5x5.2324x192.5x5.2324x192.5x5.

2

Electrical Interface 1 ch. LVDS 1 ch. LVDS LVDS LVDS

Viewing Angle (degree)
Horizontal (Right)/CR = 10 (Left)
Vertical (Upper)/CR = 10 (Lower)

45/45 (typical)
15/35 (typical)

45/45 (typical)
20/45 (typical)

45/45 (typical)
15/35 (typical)

40/40 (min)
10/30 (min)

Audio Interface

Item Specifications

Audio Controller • Conexant CX-20561-15Z Azalia Codec

• Amplifier GMT G1441

Audio onboard or option Built-in

Mono or Stereo Stereo

Resolution 2.1

Compatibility Headphone-out with S/PDIF, Line-In and Microphone-In.2 stereo ADCs

support 16/20/24-bit PCM format recording simultaneously.

Sampling Rate. All DACs supports 16/20/24-bit, 44.1k/48k/96k/192kHz sample rate.All

ADCs supports 16/20/24-bit, 44.1k/48k/96k/192kHz sample rate.Two
independent S/PDIF-OUT converters support 16/20/24-bit, 44.1k/48k/88.2k/
96k/192kHz sample rate. One for normal S/PDIF output, the other one
output an independent digital stream to HDMI transmitter.

Internal Microphone • Digital MICRO PHONE ZK2(HFM-M101-006-L19-G)

• Digital MICRO PHONE ZK2(A-OA2408FM-018)

Internal speaker/

Two Med-High Speakers (2W/4Ohm) and one Subwoofer (3W/4Ohm)

Quantity

Chapter 1 21

LAN Interface

Item Specification

LAN Chipset Broadcom BCM5784M 10/100/1000 Mbps Gigabit Ethernet

LAN Controller with Integrated Transceiver

Features

Keyboard

Item Specification

Type flat keyboard

Total number of keypads 84

Windows logo key Yes

Internal & external keyboard work
simultaneously

• Integrated 10/100/1000BASE-T transceiver

• Automatic MDI crossover function

• PCIe v1.1 compliant

• 10/100/1000BASE-T full-duplex/half-duplex MAC

• Receive side scaling (RSS) for multicore processors

• Complies with IEEE 802.3, 802.3u, 802.3ab, and

•02.1p

• Supports iSCSI boot

• FLASH Auto-Sense mode

• IPv4 and IPv6 large send offload and checksum

• offload (LSO/TCO)

• Wake on LAN (WOL) support meeting the ACPI

• requirements

• Statistics for SNMP MIB II, Ethernet-like MIB, and

• Ethernet MIB (IEEE 802.3z, Clause 30)

• SMBus interface supporting Alert Standard Format

• (ASF) v2.0

• Self-boot feature, utilizing smaller EEPROM size

• Serial flash memory support

• PCI Express CLKREQ support

• Energy Detect/Cable Sense

• Super Low Power Mode, for ultra-low power

• consumption

• 68-pin QFN package

Plug USB keyboard to the USB port directly: Yes

Mini Card

Item Specification

Number Supported 1

Features • 1 mini card slot for WLAN (half-size)

• 52 pin connector

Bluetooth interface

Item Specification

Chipset • Foxconn Bluetooth FOX_ T60H928.11 Bluetooth

module

22 Chapter 1

Item Specification

Features • Embedded USB solution with antenna

• Bluetooth 2.0+EDR

• Bluetooth control for BT optical mouse

Specifications • Radio Technology FHSS

• Operating Frequency: 2402 ~ 2480MHz ISM band

• Channel Numbers: 79 channels with 1MHz BW

• Transmitter Output Power: -4~4dBm output power for
class2 operation

• Receiver Sensitivity:-78dBm @ 0.1% BER (Max)

• Maximum Receiver Signal: -10dBm

• Operating Voltage: 3.3V+/-0.3V

• Interface:USB2.0

Wireless LAN

Item Specification

Type IEEE802.11 b/g Half PCI-e Card

Features • IEEE 802.11 b/g

• PCI-Express Half Mini card (H2 type)

Battery

Item Specification

Vendor & model name SIMPLO AS-2009C, SANYO

AS-2009C

Battery Type Li-ion

Pack capacity 4400mAh

Number of battery cell 6

Package configuration 3S2P

Chapter 1 23

24 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted

on the bottom of screen).

Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change

boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.

Follow these instructions:

• To choose a menu, use the left and right arrow keys.

• To choose an item, use the up and down arrow keys.

• To change the value of a parameter, press F5 or F6.

• A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.

• Press Esc while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10 to save any

changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.

Chapter 2 25

Gateway NV42 AMD BIOS

Information

The Information screen displays a summary of your computer hardware information.

Phoenix S ecureCore(tm) S etup Utility

Information Advanced

CPU Type

CPU Type

CPU S peed

CPU S peed

HDD1 Model Name:

HDD1 Model Name:

HDD1 S erial Number:

HDD1 S erial Number:

ATAPI Model Name:

ATAPI Model Name:

S ystem BIOS V ersion:

S ystem BIOS V ersion:

BIOS Date (mm/dd/yy):

BIOS Date (mm/dd/yy):

AGES A V erstion:

AGES A V erstion:

NB CIM V ersion:

NB CIM V ersion:

S B BIOS V ersion:

S B BIOS V ersion:

V GA BIOS V ersion:

V GA BIOS V ersion:

S erial Number:

S erial Number:

Asset Tag Number:

Asset Tag Number:

Product Name:

Product Name:

Manufacturer Name:

Manufacturer Name:

UUID:

UUID:

Main

Security

AMD Athlon(tm) Processor TF-2 0

AMD Athlon(tm) Processor TF-2 0

1 6 00 MHz

1 6 00 MHz

WDC WD2 500BEV T-22ZCT0

WDC WD2 500BEV T-22ZCT0

WD-WX E509A1112 5

WD-WX E509A1112 5

HL-DT-S T DV DRAM GT2 0N

HL-DT-S T DV DRAM GT2 0N

V 0.2 301

V 0.2 301

0 6 /08/09

0 6 /08/09

03.05.01

03.05.01

4.6 .0

4.6 .0

4.9.0

4.9.0

AT i 010.094.001.014.032625

AT i 010.094.001.014.032625

Z080S K02 C192 511ED42 500

Z080S K02 C192 511ED42 500

Gateway

Gateway

A0A4CA411D5CDE119CA9002 38BE2 BF15

A0A4CA411D5CDE119CA9002 38BE2 BF15

Boot

Exit

Help

F1

Exit

ESC

NOTE: The screen above is for your reference only. Actual values may differ according to model.

The table below describes the parameters in this screen.

Parameter Description

CPU Type This field shows the CPU type and speed of the system.

CPU Speed This field shows the speed of the CPU.

HDD1 Model Name This field shows the model name of HDD1 installed on primary IDE

HDD1 Serial Number This field displays the serial number of HDD1 installed on primary

ATAPI Model Name This field shows the model name of the Optical device installed in

System BIOS Version Displays system BIOS version.

BIOS Date This field displays the BIOS date of the system.

AGESA Version This field displays the AGESA version of the system.

NB CIM Version This field displays the NB CIM version of the system.

SB CIM Version This field displays the SB CIM version of the system.

VGA BIOS Version This field displays the VGA firmware version of the system.

Serial Number This field displays the serial number of the unit.

Asset Tag Number This field displays the asset tag number of the system.

Product Name This field displays the product name of the system.

Manufacturer Name This field displays the manufacturer of this system.

S elect Item
S elect Menu

master.

IDE master.

the system.

F5/F6
Enter

Chang e Values
S elect S ubMenu

S etup Default

F9

S ave and Exit

F1 0

26 Chapter 2

Parameter Description

UUID Number Universally Unique Identifier (UUID) is an identifier standard used in

software construction, standardized by the Open Software
Foundation (OSF) as part of the Distributed Computing Environment
(DCE).

Chapter 2 27

Main

The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.

Phoenix SecureCode(tm) Setup Utility

Main

System Time:

System Time:
System Date:

System Date:

Total Memory:

Total Memory:

Video Memory:

Video Memory:

Quiet Boot

Quiet Boot

Network Boot

Network Boot

F12 Boot Menu

F12 Boot Menu

D2D Recovery

D2D Recovery

SATA Mode

SATA Mode

Enable Cool ‘n’ Quiet

Enable Cool ‘n’ Quiet

Advanced

[10:49:59]

[10:49:59]
[05/03/2009]

[05/03/2009]

2048 MB

2048 MB

[256 MB]

[256 MB]

[Enabled]

[Enabled]

[Enabled]

[Enabled]

[Disabled]

[Disabled]

[Enabled]

[Enabled]

[AHCI Mode]

[AHCI Mode]

[Enabled]

[Enabled]

SecurityInformation

Boot

Exit

Item Specific Help

<Tab>, <Shift-Tab>, or
<Enter> selects field.

Help

F1

Exit

ESC

NOTE: The screen above is for your reference only. Actual values may differ.

The table below describes the parameters in this screen.

Parameter Description Format/Option

System Time Sets the system time. The hours are displayed with 24-

System Date Sets the system date. Format MM/DD/YYYY

Total Memory

Video Memory

Quiet Boot Allows startup to skip certain tests while booting,

Network Boot Enables, disables the system boot from LAN (remote

F12 Boot Menu Enables, disables Boot Menu during POST. Option: Enabled or Enabled

D2D Recovery Enables, disables D2D Recovery function. The function

SATA Mode Control the mode in which the SATA controller should

Enable Cool ‘n’
Quiet

Select Item
Select Menu

hour format.

This field reports the memory size of the system.

This field shows the memory allocated for the video
graphics.

decreasing the time needed to boot the system.

server).

allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.

operate.

Enables, disables Cool ‘n’ Quiet. The function reduces
the clock rate and voltage when the processor is idle for
lower power consumption and heat generation.

F5/F6
Enter

Change Values
Select SubMenu

F9
F10

Setup Default
Save and Exit

Format: HH:MM:SS
(hour:minute:second)

(month/day/year)

N/A

N/A

Option: Enabled or

Disabled

Option: Enabled or

Disabled

Option: Enabled or

Disabled

Option: AHCI or IDE

Option: Enabled or

Disabled

28 Chapter 2

Advanced

The Advanced screen allows you to enable and disable advanced chipset options.

Pheonix S ecureCore(tm) S etup Utility

AdvancedMain

Advanced Chipset Control

Advanced Chipset Control

Leg acy US B S upport:

Leg acy US B S upport:

LOM Boot Rom

LOM Boot Rom

O S C S upport

O S C S upport

Cannot_Find_S tring

Cannot_Find_S tring

Processor Assisted V irtualiz ation

Processor Assisted V irtualiz ation

SecurityInformation

[Enabled]

[Enabled]

[Disabled]

[Disabled]

[Enabled]

[Enabled]

[Disabled]

[Disabled]

[Disabled]

[Disabled]

Boot

Exit

Item S pecific Help

S elect options for
Advanced Chipset
features.

Help

F1

Exit

E S C

The table below describes the parameters in this screen. Settings in boldface are the default and suggested

parameter settings.

Parameter Description Option

Legacy USB Support Enables, disables Legacy USB Support. The function

LOM Boot Rom Enables, disables LOM Boot Rom. Option: Enabled

OSC Support Enables, disables operating system command support. Option: Enabled

Cannot_Find_String Enables, disables Cannot_Find_String command error

Processor Assisted
Virtualization

S elect Item
S elect Menu

allows the BIOS to interact with a USB keyboard.

message.

Enables, disables Processor Assisted Virtualization. Option: Enabled

F5/F6
Enter

Chang e Values

S elect S ubMenu

S etup Default

F9

S ave and Exit

F10

Option: Enabled

or Disabled

or Disabled

or Disabled

Option: Enabled

or Disabled

or Disabled

Chapter 2 29

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

Phoenix SecureCore(tm) Setup Utility

Information

Supervisor Password Is:

Supervisor Password Is:

User Password Is:

User Password Is:

HDD Password Is:

HDD Password Is:

Set Supervisor Password

Set Supervisor Password
Set User Password

Set User Password

Set HDD Password

Set HDD Password

Password on Boot

Password on Boot

Main Boot

Advanced

Security

Clear

Clear

Clear

Clear

Clear

Clear

[Enter]

[Enter]

[Enter]

[Enter]

[Enter]

[Enter]

[Disabled]

[Disabled]

Exit

Item Specific Help

Supervisor Password
controls access to the
setup utility.

Help

F1

Exit

ESC

The table below describes the parameters in this screen. Settings in boldface are the default and suggested

parameter settings.

Parameter Description Option

Supervisor Password Is Shows the setting of the Supervisor password Clear or Set
User Password Is Shows the setting of the user password. Clear or Set
HDD Password Is Shows the setting of the hard disk password. Clear or Set

Set Supervisor Password Press Enter to set the supervisor password. When set,

Set User Password Press Enter to set the user password. When user

Set HDD Password Enter HDD Password. N/A

Password on Boot Defines whether a password is required or not while the

Select Item
Select Menu

this password protects the BIOS Setup Utility from
unauthorized access. The user can not either enter the
Setup menu nor change the value of parameters.

password is set, this password protects the BIOS Setup
Utility from unauthorized access. The user can enter
Setup menu only and does not have right to change the
value of parameters.

events defined in this group happened. The following
sub-options are all requires the Supervisor password
for changes and should be grayed out if the user
password was used to enter setup.

F5/F6
Enter

Change Values
Select SubMenu

F9
F10

Setup Default
Save and Exit

N/A

N/A

Disabled or

Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

30 Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The

Set Supervisor Password box appears:

Set Supervisor Password

Enter New Password [ ][ ]

Confirm New Password [ ]

2. Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric

characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

4. If desired, you can opt to enable the Password on boot parameter.

5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The

Set Password box appears:

Set Supervisor Password

Enter Current Password [ ][ ]

Enter New Password [ ]

Confirm New Password [ ][ ]

2. Type the current password in the Enter Current Password field and press Enter.

3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The

Set Password box appears.

Set Supervisor Password

Enter Current Password [ ][ ]

Enter New Password [ ]

Confirm New Password [ ][ ]

2. Type the current password in the Enter Current Password field and press Enter.

3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password

field.

4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

5. If desired, you can enable the Password on boot parameter.

Chapter 2 31

6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

Setup Notice

Changes have been saved.

[Continue][ Continue]

The password setting is complete after the user presses Enter.

If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.

Setup Warning

Invalid Password.

[Continue][ Continue]

If the new password and confirm new password strings do not match, the screen will display the following
message.

Setup Warning

Passwords do not match.

Re-enter password.

[Continue][ Continue]

32 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

Select Boot Devices to select specific devices to support boot.

Phoenix SecureCore(tm) Setup Utility

Information

Boot priority order:

Boot priority order:

1: IDE HDD: WDC WD2500BEVT-22ZCT0-(S1)

1: IDE HDD: WDC WD2500BEVT-22ZCT0-(S1)

2: CD/DVD: HL-DT-ST DVDRAM GT20N-(PM)

2: CD/DVD: HL-DT-ST DVDRAM GT20N-(PM)

3: PCI LAN: MBA v11.4.1 Slot 0200

3: PCI LAN: MBA v11.4.1 Slot 0200

4: USB HDD:

4: USB HDD:

5: USB FDD:

5: USB FDD:

6: USB KEY:

6: USB KEY:

7: USB CD/DVD:

7: USB CD/DVD:

8:

8:

Main

Advanced

Security

Boot

Exit

Item Specific Help

Keys used to view or
configure devices:
Up and Down arrows
select a device.

<F6> and <F5> moves
the device up or down.

F1
Esc

Help
Exit

Select Item
Select Menu

F5/F6
Enter

Change Values
Select Sub-Menu

Setup Defaults

F9

Save and Exit

F10

Chapter 2 33

Exit

The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

Phoenix SecureCore (tm) Setup Utility

Information

Exit Saving Changes

Exit Saving Changes

Exit Discarding Changes

Exit Discarding Changes

Load Setup Defaults

Load Setup Defaults

Discard Changes

Discard Changes

Save Changes

Save Changes

Main Boot

Advanced

Security

Exit

Item Specific Help

Exit System Setup and
save your changes to
CMOS.

Help

F1

Exit

Esc

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS.

Exit Discarding
Changes

Load Setup Default Load default values for all SETUP item.

Discard Changes Load previous values from CMOS for all SETUP items.

Save Changes Save Setup Data to CMOS.

Select Item
Select Menu

Exit utility without saving setup data to CMOS.

F5/F6
Enter

Change Values
Select Sub-Menu

F9
F10

Setup Defaults
Save and Exit

34 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

• New versions of system programs

• New features or options

• Restore a BIOS when it becomes corrupted.

Use the Flash16 utility to update the system BIOS flash ROM.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash16 Utility.
NOTE: Please use the AC adaptor power supply when you run the flashit utility. If the battery pack does not

contain enough power to finish the BIOS flash, you may not boot the system because the BIOS is not
completely loaded.

Using the Flash16 Utility to Update the BIOS

Follow the steps below to run the Flash16 Utility.

1. Prepare a bootable diskette.

2. Copy the flash utilities to the bootable diskette.

3. Boot the system from the bootable diskette.

4. Run Phlash16.exe z08_2301.wph /mode=3 /x. After flashing the BIOS the system will restart.

5. During POST, press F2 to enter into the BIOS setup screen.

6. Navigate to the Exit page, choose Load Setup Defaults then press ENTER.

7. When a Setup Confirmation appears, choose 'Yes’. The system will restart with the BIOS settings

inlcuded in the utility.

WinFlash Utility

Perform the following steps to use the WinFlash Utility:

1. Double-click the WinFlash executable.

2. Click OK to begin the update. WinFlash closes all applications and shuts down the system.
NOTE: Place only one *.wph file with flash32.exe in the same folder when executing this procedure.

Chapter 2 35

Remove HDD/BIOS Password Utilities

This section provides you with details about removing HDD/BIOS password:

Remove HDD Password:

If you key in the wrong HDD password three times, an error is generated.

To reset the HDD password, perform the following steps:

1. An error code is generated for unlocking the HDD. Note down this code.

2. Run HDD_PW.EXE in DOS Mode.

3. Create the unlock code by inserting the numbers noted in the previous step into the following format:

hdd_pw 15494 0

4. Select 2 to obtain the password. The following passwords can be used for unlocking the HDD.

Password: 0KJFN42
Password: UVEIQ96

5. Shut down the computer by pressing down the Power button for 4 seconds.

6. Turn on the computer and key in the password to unlock the HDD.

36 Chapter 2

Removing BIOS Passwords:

To clear the User or Supervisor passwords through hardware, open the WLAN door and use a metal

instrument to short the J1 jumper.

Cleaning BIOS Passwords

To clean the User or Supervisor passwords using software utilities, perform the following steps:

If you key in the wrong BIOS password three times, an error is generated.

To reset the BIOS password, perform the following steps:

1. An error code is generated for unlocking the BIOS. Note down this code.

Chapter 2 37

2. Create the unlock code by inserting the numbers noted in the previous step into the following format:

bios_pw 14452 0

3. Select 2 to obtain the password. The following passwords can be used for unlocking the BIOS

Password: qjjg9vy
Password: 07yqmjd
Password: cjl14tm
Password: 6mbzjaj

4. Shut down the computer by pressing down the Power button for 4 seconds.

5. Turn on the computer and key in the password to unlock the BIOS.

6. Press 1 or 2 to clean the desired password shown on the screen.

Using Boot Sequence Selector

The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot
Sequence Selector, perform the following steps:

1. Enter into DOS.

2. Execute BS.exe to display the usage screen.

38 Chapter 2

3. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to

change the boot sequence to HDD | CD ROM | LAN | Floppy.

Using DMITools

The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI
pool for hardware management.

When the BIOS displays Verifying DMI poo l data it is checking that the table correlates with the hardware

before sending to the operating system (Windows, etc.).

To update the DMI Pool, perform the following steps:

1. Boot into DOS.

2. Execute dmitools. The following messages report to screen to confirm completion:

• dmitools /r ==> Read dmi string from bios

• dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters)

• dmitools /wp xxxx ==> Write product name to eeprom (max. 16 characters)

• dmitools /ws xxxx ==> Write serial number to eeprom (max. 22 characters)

• dmitools /wu xxxx ==> Write uuid to eeprom

• dmitools /wa xxxx ==> Write asset tag to eeprom (max. 32 characters)

The following examples show the commands and the corresponding output information.

Read DMI Information from Memory

Input:

dmitools /r

Output:

Manufacturer (Type1, Offset04h): Acer

Product Name (Type1, Offset05h): TravelMate xxxxx

Serial Number (Type1, Offset07h): 01234567890123456789

UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Asset Tag (Type3, Offset04h): Acer Asstag

Write Product Name to EEPROM

Input:

dmitools /wp Acer

Write Serial Number to EEPROM

Input:

Chapter 2 39

dmitools /ws 01234567890123456789

4). Write UUID to EEPROM (Create UUID from Intel WFM20.pdf)

Input:

dmitools /wu

5). Write Asset Tag to EEPROM

Input:

dmitools /wa Acer Asstag

NOTE: When using any of the Write options, restart the system to make the new DMI data effective.

Using the LAN MAC EEPROM Utility

You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode.

1. Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents

as below:

WriteData = ‘001122334455' MAC value

StartAddr=7A MAC address

WriteLeng=6 MAC value length

KeepByte=0 don’t care

• WriteData= '001122334455' <------- MAC value

• StartAddr=7A <------- MAC address

• WriteLeng=6 <------- MAC value length

• KeepByte=0 <------- can be any value

2. Boot into DOS.

3. Execute MAC.BAT to write MAC information to eeprom.

40 Chapter 2

Chapter 2 41

42 Chapter 2

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

• Flat screwdriver

• Philips screwdriver

• Plastic flat screwdriver

• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

Related Information

The product previews seen in the disassembly procedures may not represent the final product color or
configuration.

Chapter 3

Chapter 3 43

General Information

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.

4. Remove the battery pack.

Disassembly Process

The disassembly process is divided into the following sections:

• External components disassembly

• Main unit disassembly

• LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the Mainboard, you must first remove the Keyboard then disassemble the inside assembly
frame in that order.

Main Screw List

Screw Quantity Part Number

M2.0*3.5-I-NI-NYLOK 4 86.T23V7.005

M2.0*3.0-I-NI-NYLOK 16 86.A08V7.005

M2.5*6.0-I(BNI)(NYLOK) 35 86.W0907.002

M3.0 D 3L K 5.0 D ZK NL 2 86.AZ802.001

44 Chapter 3

External Module Disassembly Process

External Modules Disassembly Flowchart

Turn off system
and peripherals

power

Disconnect power

and signal cables

from system

Remove

Battery

Remove

Lower Covers

Remove

ODD

Remove

DIMMs

Remove

WLAN

Screw List

Step Screw Quantity Part No.

ODD Module M2.5*6.0 1 86.W0907.002

M2*3 2 86.A08V7.005

WLAN Module M2*3 1 86.A08V7.005

HDD Module M2.5*6.0 2 86.W0907.002

M3*3 2 86.N2802.005

Remove

HDD

Chapter 3 45

Removing the Battery Pack

1. Turn the computer over.

2. Slide the battery lock/unlock latch to the unlock position.

3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the

main unit (2).

2

1

46 Chapter 3

Removing the Lower Covers

1. See “Removing the Battery Pack” on page 46.

2. Loosen the six captive screws in the Memory and Wireless Covers.

3. Lift the Wireless Cover up to remove.

4. Lift the Memory Cover up to remove.

Chapter 3 47

Removing the ODD Module

1. See “Removing the Lower Covers” on page 47.

2. Remove the single screw securing the ODD Module in place.

Step Size Quantity Screw T y pe

ODD Module M2.5*6.0 1

3. Slide the ODD Module out of the Lower Cover as shown.

48 Chapter 3

4. Remove the two screws securing the ODD Bracket to the ODD Module.

Step Size Quantity Screw T y pe

ODD Module M2*3 2

5. Remove the bracket from the ODD Module.

6. Remove the ODD Bezel by rotating the bezel downward, away from the module.

Chapter 3 49

Removing the DIMM Modules

1. See “Removing the Lower Covers” on page 47.

2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.

3. Remove the DIMM module.

4. Repeat for the second DIMM Module.

50 Chapter 3

Removing the WLAN Module

1. See “Removing the Lower Covers” on page 47.

2. Disconnect the antenna cables from the WLAN Module.
IMPORTANT:The black cable attaches to the Main terminal and the white cable attaches to the AUX terminal.

3. Move the antennas away and remove the single screw on the WLAN Module.

Step Size Quantity Screw T y pe

WLAN Module M2*3 1

Chapter 3 51

4. Detach the WLAN Module from the WLAN socket.

NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.

52 Chapter 3

Removing the HDD Module

1. See “Removing the Lower Covers” on page 47.

2. Remove the two screws securing the HDD to the Lower Cover.

Step Size Quantity Screw T y pe

HDD Module M2.5*6.0 2

3. Slide the HDD Module in the direction of the arrow to disconnect the interface.

Chapter 3 53

4. Lift the HDD Module clear of the Lower Cover as shown.

NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.

5. Remove the two screws securing the HDD to the Carrier.

Step Size Quantity Screw T y pe

HDD Module M3*3 2

6. Remove the HDD from the Carrier as shown.

54 Chapter 3

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Remove External

Modules before

proceeding

Remove

Switch Cover

Remove

Keyboard

Remove

LCD Module

Remove

Upper Cover

Remove

TouchPad FFC

Upper
Cover

Remove

Speaker Module

Remove

RTC Battery

Modem Module

Remove

Lower
Cover

Thermal Module

Remove

USB Board

Remove

Mainboard

Remove

Remove

CPU

Screw List

Step Screw Quantity Part No.

Switch Cover M2.5*6.0 3 86.W0907.002

LCD Module M2.5*6.0 4 86.W0907.002

Upper Cover M2.5*6.0 8 86.W0907.002

M2.5*6.0 10 86.W0907.002

Speaker Modules M2*3 4 86.A08V7.005

Modem Board M2*3 2 86.A08V7.005

USB Board M2*3 1 86.A08V7.005

Mainboard M2.5*6.0 1 86.W0907.002

Remove

Bluetooth

Chapter 3 55

Removing the Switch Cover

IMPORTANT:The Media Board attached to the underside of the Switch Cover cannot be replaced individually.

If the Media Board malfunctions, replace the entire Switch Cover assembly.

1. See “Removing the Battery Pack” on page 46.

2. Remove the three screws securing the Switch Cover to the Upper Cover.

Step Size Quantity Screw T y pe

Switch Cover M2.5*6.0 3

3. Open the LCD Panel to approximately 45° and stand the computer on edge.

4. Insert a suitable plastic tool in to the right side screw hole and push the Switch Cover to release the

securing clips.

56 Chapter 3

5. Turn the computer over rotate the Switch Cover as shown to expose the underside.
IMPORTANT:Do not remove the Switch Cover from the Upper Cover; the Media Board FFC is still attached to

the Switch Cover.

6. Open the FFC locking latch and disconnect the Media Board FFC as shown.

7. Lift the FFC to detach the adhesive securing it in place.

8. Lift the Switch Cover clear of the Upper Cover.

Chapter 3 57

Removing the Keyboard

1. See “Removing the Switch Cover” on page 56.

2. Grasp the Keyboard and lift upward as shown.

3. Turn the Keyboard over and place it on the TouchPad area as shown.

4. Lift the Keyboard FFC securing latch as shown.

5. Disconnect the FFC and remove the Keyboard.

58 Chapter 3

6. Lift the Switch Cover FFC securing latch as shown.

7. Remove the Switch Cover FFC from the Upper Cover.

Chapter 3 59

Removing the LCD Module

1. See “Removing the Keyboard” on page 58.

2. Turn the computer over. Remove the two screws securing the LCD Module to Lower Cover.

3. Remove the Antenna cables from the cable channel as shown. Ensure that the cables are free from all

clips.

4. Carefully pull the Antenna cables through from the underside of the computer.

60 Chapter 3

5. Turn the computer over and remove the Antennas from the Upper Cover cable channel. Ensure that the

cables are free from all clips all the way to the hinge well.

6. Disconnect the Power Board cable from the Mainboard.

7. Remove the Power Board cable from the Upper Cover cable channel. Ensure that the cable is free from

all clips all the way to the hinge well.

Chapter 3 61

8. Disconnect the LVDS cable from the Mainboard.

9. Disconnect the Microphone cable from the Mainboard.

10. Remove the LVDS and Microphone cables from the Upper Cover cable channel. Ensure that the cables

are free from all clips all the way to the hinge well.

62 Chapter 3

11. Remove the four screws securing the LCD Module to the Upper Cover.

Step Size Quantity Screw T y pe

LCD Module M2.5*6.0 4

IMPORTANT:Ensure all cables are clear of the lower cover before removing the LCD module.

12. Grasp the module with both hands and lift upwards.

Chapter 3 63

Removing the Upper Cover

1. See “Removing the LCD Module” on page 60.

2. Turn the computer over. Remove the eight securing screws.

Step Size Quantity Screw T y pe

Upper Cover M2.5*6.0 8

3. Turn the computer over and disconnect the following cables from the Mainboard.

A

B

64 Chapter 3

4. Open the FFC securing latch and disconnect A as shown.

5. Disconnect B as shown.

6. Remove the nine screws securing the Upper Cover.

Step Size Quantity Screw T y pe

Upper Cover M2.5*6.0 10

Chapter 3 65

7. Lift the Upper Cover clear of the computer as shown.

66 Chapter 3

Removing the Speaker Modules

CAUTION: Select models include speaker pads to reduce sound vibration. Do not remove these pads during

disassembly.

1. See “Removing the Upper Cover” on page 64.

2. Lift the plastic covering away from the Upper Cover to expose the Speaker cables.

3. Remove the Speaker cables from the cable channel. Ensure that the cables are free from all cable clips.

4. Continue removing the cable from the right side cable channel. Ensure that the cable is free from all cable

clips.

Chapter 3 67

68 Chapter 3

5. Remove the cable from the left side cable channel. Ensure that the cable is free from all cable clips.

6. Remove the four securing screws from the Speaker Modules.

Step Size Quantity Screw T y pe

Speaker Modules M2*3 4

Chapter 3 69

7. Lift the Speaker Modules clear of the Upper Cover.

70 Chapter 3

Removing the TouchPad FFC

IMPORTANT:It is not possible to remove the TouchPad individually. If the TouchPad malfunctions, follow the

disassembly steps to remove any additional components on the Upper Cover and replace the entire
Upper Cover.

1. See “Removing the Upper Cover” on page 64.

2. Open the TouchPad FFC locking latch and disconnect the FFC as shown.

3. Carefully pull the FFC through the Upper Cover as shown.
IMPORTANT:Take care not to tear the FFC pull tab during removal.

Chapter 3 71

Removing the Modem Board

1. See “Removing the Upper Cover” on page 64.

2. Remove the two securing screws from the Modem Board.

Step Size Quantity Screw T y pe

Modem Board M2*3 2

3. Lift the Modem Board clear of the Lower Cover.
IMPORTANT:Do not remove the Modem from the Lower Cover; the Modem cable is still attached to the

module.

72 Chapter 3

4. Turn the Modem Board over and disconnect the Modem cable as shown.

5. Remove the Modem Board from the Lower Cover.

Chapter 3 73

Removing the Bluetooth Module

1. See “Removing the Upper Cover” on page 64.

2. Disconnect the Bluetooth cable from the Mainboard.

3. Remove the Bluetooth cable from the cable channel as shown.

4. Lift the Bluetooth Module upward to disengage the adhesive holding the module in place.

74 Chapter 3

5. Disconnect the Bluetooth cable from the module.

Chapter 3 75

Removing the USB Board

1. See “Removing the Upper Cover” on page 64.

2. Remove the single screws securing the USB Board to the Lower Cover.

Step Size Quantity Screw T y pe

USB Board M2*3 1

3. Lift the USB Board clear of the Lower Cover.

76 Chapter 3

4. Turn the USB Board over and disconnect the USB cable from the board.

Chapter 3 77

Removing the Mainboard

1. See “Removing the LCD Module” on page 60.

2. See “Removing the Modem Board” on page 72.

3. See “Removing the Bluetooth Module” on page 74.

4. Remove the USB cable from the cable channel. Ensure that the cable is free from all cable clips.

5. Remove the single screw securing the Mainboard to the Lower Cover.

Step Size Quantity Screw Type

Mainboard M2.5*6.0 1

78 Chapter 3

6. Lift the Mainboard right side first as shown and remove it from the Lower Cover.

7. Disconnect the USB Board cable from the Mainboard as shown.

Chapter 3 79

Removing the RTC Battery

IMPORTANT:Follow local regulations for disposal of all batteries.

1. See “Removing the Upper Cover” on page 64.

2. Turn the Mainboard over and locate the RTC Battery.

3. Carefully bend back the plastic arm using a pair of plastic tweezers. With your opposite hand, lift out the

RTC battery.

80 Chapter 3

Removing the Thermal Module

1. See “Removing the Mainboard” on page 78.

2. Turn the Mainboard CPU side up, and place it on a clean surface.

3. Loosen the five captive screws in the Thermal Module in numerical order from 5 to 1.
NOTE: The Thermal Module is secured with six screws on models with VGA support.

5

4

1

4. Disconnect the Fan power cable from the Mainboard.

2

3

6

5. Lift the Thermal Module clear of the Mainboard.

Chapter 3 81

Removing the CPU

1. See “Removing the Thermal Module” on page 81.

2. Using a flat bladed screw driver, rotate the CPU screw 180° to release the CPU from the socket.

3. Lift the CPU clear of the socket.

82 Chapter 3

LCD Module Disassembly Process

IMPORTANT:Cable paths and positioning may not represent the actual model. During the removal and

replacement of components, ensure all available cable channels and clips are used and that the
cables are replaced in the same position.

LCD Module Disassembly Flowchart

Remove LC D

Panel from Main

Unit before
proceeding

Remove

LCD Bezel

Remove

LCD FPC Cable

Remove

LCD Brackets

Remove

LCD Panel

Remove

Power Board

Remove

Camera Module

Remove

Microphone

Screw List

Step Screw Quantity Part No.

LCD Bezel M2.5*6.0 6 86.W0907.002

M2*3 2 86.A08V7.005

LCD Panel M2*3.5 4 86.T23V7.005

LCD Brackets M2*3 4 86.A08V7.005

Remove

Antennas

Chapter 3 83

Removing the LCD Bezel

1. See “Removing the LCD Module” on page 60.

2. Remove the six screw caps and screws from the LCD Bezel.

Step Size Quantity Screw T y pe

LCD Bezel M2.5*6.0 6

3. Remove the two securing screw from the hinges as shown.

Step Size Quantity Screw T y pe

LCD Bezel M2*3 2

84 Chapter 3

4. Starting from the inside top edge, pry the Bezel away from the panel. Continue moving down the sides

until the Bezel is removed. If necessary, use a plastic pry to release the corners of the Bezel.

5. Lift up the Bezel and remove it from the LCD Module.

Chapter 3 85

Removing the Camera Board

1. See “Removing the LCD Bezel” on page 84.

2. Remove the Camera Board from the LCD Module.

3. Disconnect the cable from the Camera Board as shown.

86 Chapter 3

Removing the LCD Panel

1. See “Removing the Camera Board” on page 86.

2. Remove the four securing screws from the LCD Panel.

Step Size Quantity Screw T y pe

LCD Panel M2*3.5 4

3. Disconnect the Microphone connector as shown.

Chapter 3 87

4. Remove the LCD Panel rear edge first. Place it on a clean surface.

88 Chapter 3

Removing the LCD Brackets and FPC Cable

1. See “Removing the LCD Panel” on page 87.

2. Remove the four securing screws (two each side) from the LCD Panel brackets.

Step Size Quantity Screw T y pe

LCD Brackets M2*3 4

3. Remove the brackets from the LCD Panel.

Chapter 3 89

4. Carefully lift the adhesive tape protecting the cable connector.

5. Carefully lift the adhesive tape securing the cable to the panel.

6. Disconnect the cable from the LCD panel as shown.

90 Chapter 3