Doc. No. 502-20-0130-005 Iss 5. Aug 2015. (CN38606-001)
Installation and User Guide
PHP400 Help Point
GSM version (1090/1099 series)
230V AC power supply
GAI-TRONICS
A division of Hubbell Ltd.
PHP400 GSM Help Point. 2
CONTENTS
1. Safety and Care Information ..................................................................................... 3
2. Product Description and Features ............................................................................ 3
3. Operation / Testing ................................................................................................... 5
3.1. Making a Call ................................................................................................ 5
3.2. Answering calls ............................................................................................. 5
3.3. Ending the Call ............................................................................................. 5
3.4. Testing the GSM module .............................................................................. 5
3.5. Call timer ...................................................................................................... 5
3.6. Semi Duplex Operation ................................................................................. 5
4. Installation and dimensions ...................................................................................... 6
4.1. General ......................................................................................................... 6
4.2. Units dimensions and weight ........................................................................ 6
4.3. Site requirements .......................................................................................... 6
4.4. Opening the Unit ........................................................................................... 7
4.5. Installation method ........................................................................................ 7
4.6. Remote aerial. .............................................................................................. 9
5. Connections ........................................................................................................... 10
5.1. Connections between Front and Rear Sections .......................................... 10
5.2. DC Power connections................................................................................ 10
5.3. Earth connections ....................................................................................... 10
5.4. Internal power connections ......................................................................... 11
5.5. Relay outputs .............................................................................................. 11
5.6. Optional external inputs .............................................................................. 11
6. Programming and Option Settings .......................................................................... 12
6.1. DTMF tones over GSM ............................................................................... 12
6.2. Quick Programming Guide (using a tone phone)......................................... 12
6.3. Further programming options ...................................................................... 13
7. Cleaning ................................................................................................................. 14
7.1. Normal Cleaning ......................................................................................... 14
7.2. Stainless Steel Push-buttons ...................................................................... 14
7.3. Graffiti ......................................................................................................... 14
7.4. Anti-Graffiti Coating ..................................................................................... 14
8. Aftercare ................................................................................................................. 14
9. Repairs and Spare Parts. ....................................................................................... 15
10. Technical Specifications ......................................................................................... 16
11. CE Declaration ....................................................................................................... 18
PHP400 GSM Help Point. 3
1.
Safety and Care Information
▲
IMPORTANT: THIS EQUIPMENT CONTAINS HAZARDOUS VO
LTAGES
▲
THIS EQUIPMENT MUST BE EARTHED
▲
MAINS SUPPLY MUST BE ISOLATED ELSEWHERE BEFORE OPENING THE
CASE.
▲
Cabling and connections must be in accordance with local electrical safety
regulations (such as BS7671 17th edition IEE regulations).
▲
Mains conne
ction must be made via a 2 pole disconnection device, with a
minimum contact clearance of 3mm.
▲
Please read these instructions thoroughly before starting installation. These
products must be installed by competent personnel familiar with telephone
installation.
▲
Battery
Do not use any other battery other than the one supplied with the GSM
terminal.
▲
Operating environment
Make sure that no special regulations are in force that impose restrictions on
the use of mobiles. Restrictions to mobiles would also apply to the GSM Help
Point. These could include for example potentially explosive atmospheres or
proximity to medical equipment.
▲
The fitted aerial is rugged but has limited resistance to deliberate damage or
vandalism. The aerial can be mounted remotely if appropriate, see section 4.6
2.
Product Description and Features
This manual describes the GSM version of the GAI-Tronics 400mm circular Help Point.
This product is based on the standard 1090/1099 Help Point product range and has
been specifically configured for use on rail platforms, with features including:
• Weather and vandal resistant casing
• Large, palm-operable, vandal resistant buttons
• Raised text and Braille legends
• Internal induction loop
• Integral, vandal resistant aerial
• Quad band GSM module, accepts SIM from any network (SIM not supplied).
• Wide operating temperature range
• Auto-dial numbers are remotely programmable
• 230Vac powered
• 4 auxiliary inputs, 2 volt-free contact outputs
Models are available with different pushbutton options.
The Help Point is essentially an analogue Help Point module, connected to a GSM
terminal contained within the same casing.
PHP400 GSM Help Point. 4
The Help Point casing is a two-part construction with electronics in both sections. The 2
sections are held together with 4 security screws though the sides, and there are
several cables between the 2 sections. Cable entry points are provided to top and
bottom of the casing. Blanking plugs are provided for unused cable entries.
Speaker
Pushbutton
Microphone
Raised text /
Braille legend
Call progress
LED
Security fixings
(4 positions)
Aerial
Lower cable
entry point
PHP400 GSM Help Point. 5
3.
Operation / Testing
3.1.
Making a Call
To make a call, press the required button and wait for connection. The unit will seize
the line and then automatically dial the pre-programmed number.
3.2.
Answering calls
To receive a call, press any button when ringing is heard.
3.3.
Ending the Call
There is no direct way for a user to end a call from the unit. The unit will close down
when the remote party clears. Depending on how the network handles this, a tone may
be heard from the Help Point for a short period of time (up to 5 seconds) before it closes
down.
3.4.
Testing the GSM module
To check that the GSM module is operating correctly, send an SMS message to it (ie to
the telephone number of its SIM) as follows:
1234st
It will respond with an SMS containing the following diagnostic information:
• Signal level (must be between -90dBm and -50dBm)
• Charger status (should say “on”)
• Battery voltage (an internal voltage, should be between 4.1 and 4.2)
• Temperature (now, min & max) Note that min and max will show 127 or 128 on
first reading after power up.
• IMEI (the IMEI number of the GSM module)
• Firmware version
This information will verify that the unit is on the network and can help diagnose various
problems.
In particular if the Signal level is between -110dBm and -91dBm then it is too low – Help
Point operation will not be reliable until the signal level is increased, for example by
repositioning the antenna or choosing a different network.
3.5.
Call timer
The phone has a programmable call timer that can limit the maximum call duration.
When ON, the timer forces the phone back off line after the preset time. This prevents
the line remaining tied if the neither party ends the call. The timer is factory-set to 7mins
by default, but can be set to any value (up to 2¾hrs) or disabled. See section 6.3.1.
3.6.
Semi Duplex Operation
The Help Point is semi duplex, with automated switching between transmit and receive
depending on which signal is the stronger. It therefore requires an adequate signal
level to be able to switch into receive mode. This level may vary according to ambient
noise levels at the Help Point, but we would recommend ensuring that the incoming
signal level received at the analogue telephone port is at least -35dBm.
PHP400 GSM Help Point. 6
This level may have to increase if the ambient noise level at the Help point is high, and
in any event correct operation cannot be guaranteed in ambient noise levels exceeding
80dBA.
4.
Installation and dimensions
4.1.
General
IMPORTANT
All possible measures must be taken to ensure water, fluid or dust does not
contaminate the internal components of the unit whilst unpacking, preparing and
installing it in inclement weather conditions or by negligence.
Do not drill any additional holes in the casing. Make sure any unused cable
entry or mounting holes are properly sealed against water or dust ingress.
Failure to do so may result in an unsafe condition and will invalidate your
warranty.
4.2.
Units dimensions and weight
Overall diameter 405mm
Depth (rear surface to front face) 88mm
Pushbutton height from front face 10mm
Unit weight 6.5kg
Mounting centres 4 x 7mm holes on 145 x 270mm centres,
see drawing 112-11-0081-001 appended to
this manual.
Cable entries 5 off 20mm gland entry points are provided,
with blanking plugs to blank off any that are
not used:
2 x rear
2 x lower
1 x upper (used for aerial)
Positions are detailed on drawing
112-11-0081-001 appended to this manual.
4.3.
Site requirements
Ensure that the following are available before installation:
1. Survey the proposed site for GSM signal strength. Using an appropriate testing
device, establish that there is sufficient signal strength at the proposed location for
the network provider being proposed. Note that GSM performance can vary widely
between different providers' networks and can be affected by building structures.
Occasionally there can be "dead spots" where signal is low, but may be adequate a
short distance away. If signal strength is too low it may be necessary to either re-site
the unit, choose a different provider or site the aerial remotely (see below).
PHP400 GSM Help Point. 7
2. Ensure that a suitable SIM card is available (no SIM is supplied with the Help Point).
IMPORTANT: Ensure that the SIM is activated and not locked. If the SIM is locked
there is no way of unlocking it from the Help Point and the Help Point will not
function. It is also recommended to disable voicemail on the SIM.
3. Ensure that power is available: 230Vac @ 1A.
4. This is normally a two-person installation, due to the size/weight of the unit and due
to the need to connect cables between the 2 sections.
4.4.
Opening the Unit
To open the case, undo the 4 security screws around the edge of the unit. These
screws are normally Torx type with a centre security pin.
The front section is fitted over the rear section and can be gently lifted clear.
Take care when separating the 2 sections – there are 4 cable sets between the 2 halves:
1. Induction loop audio (2 conductors)
2. DC power (2 conductors)
3. Earth cable
4. Telephone cable.
These cables are deliberately short, but will allow the front section to sit to the left of the rear
for set-up purposes if required.
4.5.
Installation method
The Help Point is intended for vertical installation to a solid wall or suitable post as detailed
below.
1. Choose a suitable location for the Help Point, bearing in mind the weight of the unit,
and that the operating button(s) should normally be in the range 1200 – 1400mm
from the ground for ease of access by people in wheelchairs.
2. Mark the wall or surface with fixing centres as shown above. If necessary use the
rear section to help mark the centres. Do not use the rear section as a drilling
template.
3. Select fixing screws or bolts appropriate to the type of wall or surface, suitable to
support the unit. Drill fixing holes to suit.
4. Separate the front and rear sections of the Help Point, taking care to disconnect
interconnecting cables as described in section 4.4. Note that the protective edging
strip fitted to the rear edge of the front section may be removed if required. This strip
does not form any part of the water seal, and is primarily to provide protection to the
front section during installation (for example when laying it on the ground). The
edging strip may be refitted after installation or left off as required.
5. Secure the rear section to the wall, making sure that the fixing holes are sealed to
prevent water ingress using nylon washers or other appropriate sealing methods.
6. Bring the power cable into the unit through one of the cable entry holes. Cables will
normally be contained in conduit, but glands may also be used.
7. The power cable is terminated directly to the terminal block provided, and secured
using the cable restraint. Do not apply power until the SIM is fitted. If necessary
remove the fuse to disconnect power until the SIM has been fitted.
8. Ensure that all cable entries are sealed to prevent water ingress. The blanking plugs
fitted to unused cable entry positions must be left in place.
PHP400 GSM Help Point. 8
9. Before refitting the front case section, set up the GSM terminal as follows. Remove
the 2 screws holding the GSM terminal retaining bracket to allow access to the cover
and SIM holder.
10. Remove the cover from the GSM terminal to reveal the SIM card holder, fir the SIM
as shown below
11. Apply power (or replace the fuse). The LED on the internal power supply unit and the
right-hand green LED on the GSM terminal will illuminate.
The centre green indicator will show a rapid on/off flash while the GSM terminal
initialises itself (approx 15 secs).
12. Following initialization, the centre green indicator should be lit steadily – indicating
that the terminal is ready. The 3 LEDs on the GSM terminal can indicate various
different operating states and faults as shown below:
NOTE if the unit indicates that the SIM is locked (or blocked) this must be rectified
before the Help Point will operate. There is no way to unblock or unlock a SIM from
the Help Point.
PHP400 GSM Help Point. 9
13. Note that the GSM terminal has been set to power up as soon as power is applied,
without the need to press its rest button. This results in the green status LED being
on permanently in the standby state, not flashing as indicated in the picture above.
14. Connect induction loop audio, dc power, telephone and earth cables to the front
section of the case as shown below.
15. Test the unit by pressing a front panel button. You should hear dial tone even if no
autodial number has been programmed.
16. Fit the front section over the rear section and secure in place using the 4 security
screws. Note that the protective edging strip fitted to the rear edge of the front
section may be removed if required. This strip does not form any part of the water
seal, and is primarily to provide protection to the front section during installation (for
example when laying it on the ground). The edging strip may be refitted after
installation or left off as required.
4.6.
Remote aerial.
Occasionally it may be necessary to site the aerial remotely from the Help Point either to
improve signal reception or to reduce the risk of vandal damage. For this reason the unit is
supplied with 3m of aerial cable, tied up inside the casing. In this case, disconnect the aerial
cable from the top of the GSM terminal, free the cable and unscrew the aerial itself from the
Help Point casing. The aerial has a 20mm threaded adapter which will allow it to be
mounted remotely up to 3m away, for example on conduit, and the cable fed back to the help
point. GAI-Tronics can provide a 2.5m mounting pole that can support the Help Point and
position the aerial at height, to improve reception and make it less vulnerable. Please
contact GAI-Tronics for details.
PHP400 GSM Help Point. 10
5.
Connections
5.1.
Connections between Front and Rear Sections
5.2.
DC Power connections
Connect mains power to the terminal block as shown on the
connection label. See drawing on previous page.
The mains supply must be provided by a 2 pole disconnection
device with a minimum contact clearance of 3mm.
The fuse must always be replaced by the correct type, ie
1A(T) HRC ceramic (20x5mm).
5.3.
Earth connections
This equipment must be earthed
Important - during maintenance only disconnect the earth
after the disconnection of all other components
The front and rear sections are connected together with an
earth cable. Always ensure this cable is connected
before putting the unit into service. The stack up of
fixing nuts and washers on the earth stud in the rear
section is important - ensure that fixings are in the
sequence shown:
Stack up of
fixings on rear
case earth stud
To terminal
block
To front case
PHP400 GSM Help Point. 11
5.4.
Internal power connections
The PHP400 Help Point is provided with a 12V power supply unit, required to power the
induction loop and telephone module itself.
The power input is on CON1A as shown and is connected to the PSU in the rear section
via screw terminals in a 2 way push-in connector.
5.5.
Relay outputs
The PHP400 is equipped with 2 external relay outputs, controlled by the telephone
software. As standard only relay 1 is enabled (HD9), set to activate when the telephone
is off-hook and deactivate when back on-hook. Other options are available, but must be
specified at order time. Contact GAI-Tronics for details.
The additional outputs are provided on HD9 & HD10 as shown and are isolated SELV
outputs as defined by EN 60950-1.
To comply, the installer must ensure that any connections are within SELV limits.
Relay ratings / SELV limits: 30Vdc, 42.4V peak (resistive load)
Max switching current: 3A
5.6.
Optional external inputs
The PHP400 can be equipped with 4 external inputs, which can be used to generate
call-in events or alarm reports (using TMA). Note – these optional connections are only
available if specifically ordered. Contact GAI-Tronics for details.
The inputs are provided on HD4 as shown, and are also labelled on the circuit board.
Control inputs are for connection to voltage free contacts only. Internal pull-up resistor
source current = 33µA. These inputs form part of a TNV3 circuit and precautions must
be taken to prevent hazardous voltages being applied to these circuits.
NB these inputs are not isolated from the telephone network.
A B
A B- +
Relay 2
Relay 1
1 2 3 4
Common
N/C Com N/O
PHP400 GSM Help Point. 12
6.
Programming and Option Settings
Programming and option setting is done remotely by sending DTMF tone commands to
the unit. This can be done by either using a tone phone, or by using GAI-Tronics TMA –
a PC software application.
6.1.
DTMF tones over GSM
Note that sending DTMF tones over the GSM network is very dependant on the network
provider, signal strength and other local conditions beyond our control. This means that
programming is not as reliable as it would be over a fixed line, especially if the phone
used to do the programming is also a GSM phone. Please follow the procedure below
and always confirm that programming has been successful by testing. If a programming
step or command should fail, just repeat it - programming will be possible but
occasionally may need retrying. If possible, program using a fixed line telephone. If the
Help Point is to be sited in an area where the signal quality is known to be poor, it is
recommended to program the unit before going to site.
6.2.
Quick Programming Guide (using a tone phone).
Stage What you do What you hear
back
Notes
1
Call the SMART
phone
Dial the number of the
phone to be
programmed
ringing The number of rings
before auto-answer is
programmable (see
below), but is factory
set to 5
Wait for it to autoanswer
A single tone
(beep), then
ringing resumes
2
Put the phone
into maintenance
mode
Enter * Ringing stops If you still hear
ringing, either the
phone hasn't autoanswered yet, or it
didn't hear the *. Wait
a second and try
again.
3
Enter the access
PIN
Enter **0000 No response If you don't hear 6
tones in response to
*20, it means the PIN
was not recognised.
Enter *# and try
again.
4
Confirm access Enter *20 6 tones
5
the phone is now in maintenance mode and ready to receive programming commands,
eg:
Program
memory 1
Enter *1 01 <number> # A single tone If you make a
mistake, or hear 2
tones instead of one,
just repeat the
command.
Program
memory 2
Enter *1 02 <number> # A single tone
6
Save and close
down
Enter *99 A single tone The final tone
confirms that the
changes have been
saved.
PHP400 GSM Help Point. 13
6.3.
Further programming options
In addition to programming auto-dial numbers, several other features can be
programmed using a tone-phone.
6.3.1
Time-out
The call time out is factory set to 7 minutes, meaning that the phone will drop the
call and go back on hook electronically after this period even if a call is in progress.
This feature is provided to guard against the handset being left off hook and tying
up the line.
The timer can be set in increments of 10s from 60s to 9980s by entering the code
*50, followed by the required timeout divided by 10s, followed by #.
For example to set the timer to 3 minutes enter *50 18 # (3min is 180s, 18 is
180/10).
This command must be entered between entering the PIN and closing the phone
down with *99 (ie during step 5 of the quick programming guide above).
To disable the timer use a value of 999, ie *50 999 #.
The phone will respond to a successful command with a single tone.
6.3.2
Inserting a pause into an auto-dial number
To enter a pause (approx 1 second gap) into a dial number, use the digits *1.
For example to program 9 <pause> 12345 into memory 1, use
*101 9 *1 12345 #
6.3.3
Auto-answer behaviour
To set a SMART help point to automatically answer in a voice call, use
*70 0 #
To set a SMART phone to answer immediately, and only ring after auto-answering
(ie for silent monitoring), use
*70 240 #
The actual formula for rings before and after auto-answer is
*70 n #
Where n is a number between 0 and 255 calculated as follows:
n = 16xRa + Rb,
where Ra is the number of rings after autoanswer, and Rb is the number of rings before autoanswer
CAUTION – It is recommended to set the number of rings before autoanswer to
zero. Setting it to 1 or greater increases the risk of an incoming call being diverted
to voicemail before the phone module has answered, rendering the Help Point
impossible to program.
This command must be entered between entering the PIN and closing the phone
down with *99 (ie during step 5 of the quick programming guide above).
6.3.4
Receive level
To change the receive level, use
*72 n #
PHP400 GSM Help Point. 14
Where n is the level in dB, minimum 10, maximum 31, the factory default setting is
26.
This command must be entered between entering the PIN and closing the phone
down with *99 (ie during step 5 of the quick programming guide above).
CAUTION - changing this level may cause the phone to be too loud or too quiet,
and in extreme cases could affect the semi duplex operation.
To set the phone back to its factory default volume setting use
*72 26 #
This command must be entered between entering the PIN and closing the phone
down with *99 (ie during step 5 of the quick programming guide above).
7.
Cleaning
Recommended cleaning methods are outlined below:
7.1.
Normal Cleaning
For normal cleaning we recommend "Virosol", manufactured by Clover products.
Carefully follow manufacturer's instructions for storage, handling and use.
7.2.
Stainless Steel Push-buttons
Stainless steel push-buttons, where fitted, should be cleaned regularly especially if the
Help Point is in a marine environment. The stainless steel may show signs of
discolouration or rust – this will not damage the buttons or impair their performance but
may look unsightly and can be cleaned off using normal cleaning agents as above. In
extreme cases a mild abrasive may be necessary.
7.3.
Graffiti
For graffiti, paint and ink we recommend the use of 3M GR2 graffiti stain remover.
CAUTION: This is a very aggressive chemical. Pay close attention to the manufacturer's
recommendations for storage, handling and use.
7.4.
Anti-Graffiti Coating
Where polyurethane anti-graffiti coating or paint has been specified (as an option), it
can be cleaned using Methylated Spirits or Methyl Isobutyl Ketone. Other cleaners can
be used but should be tested on a small area first.
8.
Aftercare
The purchase of your GAI-Tronics product does not end our commitment to you.
In addition to our warranty obligations, GAI-Tronics are able to offer various levels of
maintenance packages, installation and commissioning packages and technical support,
from ad-hoc repairs to full maintenance contracts.
By choosing GAI-Tronics as your aftercare provider you are ensured of manufacturer
expertise and ISO 9001-certified quality control standards throughout the life of the
product.
We can also supply a full range of accessories including mounting posts, beacons and
high-volume sounders.
Contact GAI-Tronics for details.
www.gai-tronics.co.uk
PHP400 GSM Help Point. 15
9.
Repairs and Spare Parts.
It is recommended that Help Points are returned to GAI-Tronics for service or repair, to
ensure that any repairs are fully tested. In the event of work having to be carried out on
site, the following spare parts are available:
Part No
Description
Notes
228-02-xxxx-xxx Complete Help Point The part number will be unique to the
particular project and will be printed on
a label inside the case.
999-02-1090-003 Telephone module main
PCB
When ordering, specify the part
number of the Help Point that it is for.
999-02-1099-003 Telephone module carrier
PCB
610-99-0561-001 230Vac to 12V + 5V PSU
500-02-0505-002 Induction loop amplifier Encapsulated module with flying leads
610-99-0557-001 GSM terminal Supplied without SIM
100-02-0667-001 Replacement aerial kit Includes sealing kit.
PHP400 GSM Help Point. 16
10.
Technical Specifications
Operational Requirements
Systems.
•
Quad-band GSM phase 2/2+ 850/900/1800/1900 MHz
• Minimum signal strength typically -90bBm
Product features
Power supply
•
Input requirement 88-264V, 47-63Hz, 0.7A max
• Integral isolated mains to 12Vdc power supply provided as
standard.
• Internal fuse 1A (T) HRC. 20 x 5mm.
Hookswitch Electronic with no external moving parts
Ringer loudness 80dBA @ 1m
Induction loop (if
fitted)
Suitable for inductive coupling to Hearing Aids having a `T'
switch position. Supplementary power required.
Dialling and recall
mode
MF only. TBR only.
Monitored faults
and sensors
•
Hookswitch
• Brown out (power failure)
• Call log full
• 4 auxilliary inputs (optional)
Parameters
configurable with
TMA
•
Autodial numbers - including time-switched alternate numbers
• Speech receive level.
• Rings before / after auto-answer
• Time out (default 7 minutes)
• Mute before dial
• DTMF detection window
Monitoring method
•
Remote polling (initiated by TMA)
• Call-in (initiated by the telephone at a preset time)
Environmental limits
Temperature: Operating: -20ºC to +60ºC (-4°F to 140°F)
Storing: -40ºC to +70ºC (-40°F to 158°F)
Relative Humidity Up to 95% (non-condensing)
Ingress Protection IP65 to EN60529:1992 – Degrees of protection provided by
enclosures.
Physical characteristics
Casing material Mild steel, zinc coated and polyester powder coated
Weight 6.5kg (11lbs).
Dimensions 405mm diameter. 88mm depth. Buttons may protrude a further
10mm from front face.
PHP400 GSM Help Point. 17
Compliance to standards
European
Directives
1999/5/EC – European Radio & Telecommunications
Terminal Equipment Directive.
2011/65/EC - Restriction of the use of certain hazardous
substances in electrical and electronic equipment (recast)
(RoHS 2) Directive
2002/96/EC - Waste Electrical and Electronic Equipment (WEEE)
Directive
EMC EN55022 – Information technology equipment. Radio disturbance
characteristics.
EN55024 – Information technology equipment. Immunity characteristics.
EN 50121-4 - Railway applications, emission and immunity
EN 301489-1 - Electromagnetic compatibility and Radio spectrum
Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio
equipment and services. Part 1: Common technical requirements
EN 301489-7 -ElectroMagnetic Compatibility and Radio spectrum Matters
(ERM); ElectroMagnetic Compatibility (EMC) standard for radio
equipment and services. Part 7: Specific conditions for mobile and
portable radio and ancillary equipment of digital cellular radio
telecommunications systems (GSM and DCS)
RF Spectrum
Efficiency
3GPP TS 51.010-1 Mobile Station (MS) conformance specification;
EN 301 511 Global System for Mobile communications (GSM);
Harmonized EN for mobile stations in the GSM 900 and GSM 1800
bands
Safety EN60950-1 – Specification for information technology equipment,
including electrical business equipment.
EN50371 - Generic standard to demonstrate the compliance of low
power electronic and electrical apparatus with the basic restrictions
related to human exposure to electromagnetic fields (10 MHz - 300 GHz).
General public.
Recycling
information
The symbol shown here and on the product means that the
product is classed as Electrical or Electronic Equipment and
should not be disposed with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE)
Directive has been put in place to recycle products using best
available recovery and recycling techniques to minimise the
impact on the environment, treat any hazardous substances
and avoid the increasing landfill.
Business users should contact their suppliers and check the
terms and conditions of the purchase contract and ensure
that this product is not mixed with other commercial waste for
disposal.
PHP400 GSM Help Point. 18
11.
CE Declaration
A copy of the current CE Declaration of Conformity is available from our website. www.gai-
tronics.org/support/certificates-approvals/
PHP400 GSM Help Point. 19
PHP400 GSM Help Point. 20
GAI-TRONICS
A division of Hubbell Ltd.
Brunel Drive, Stretton Park
Burton on Trent, DE13 0BZ
England
Tel: 01283 500500, Fax: 01283 500400
www.gai-tronics.co.uk
The policy of GAI-Tronics is one of continuous improvement, therefore the Company
reserves the right to change specifications without notice
Loading...