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according to DIN EN ISO 9001:2008
To ensure a consistently high quality standard and
user-friendliness, this documentation was created to
meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2008.
cognitas. Gesellschaft für Technik-Dokumentation mbH
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
TX1330 M1
Upgrade and Maintenance Manual
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
This Upgrade and Maintenance Manual provides instructions for the following
procedures:
●
Upgrading the server configuration by adding optional hardware
components
●
Upgrading the server configuration by replacing existing hardware
components with superior ones.
●
Replacing defective hardware components
This manual focuses on on-site maintenance tasks. It is recommended to
prepare each service assignment following remote diagnostics procedures, as
described in the "ServerView Suite Local Service Concept (LSC)" manual (see
section "Documents you need at hand" on page 28.
V
CAUTION!
The document at hand comprises procedures of a wide range of
complexity. Check the profile of qualification for technicians before
assigning tasks. Before you start, carefully read "Classification of
procedures" on page 22.
TX1330 M1
Upgrade and Maintenance Manual19
Introduction
1.1Notational conventions
The following notational conventions are used in this manual:
Text in italicsindicates commands or menu items
fixed fontindicates system output
semi-bold fixed
font
"Quotation marks"indicate names of chapters and terms that are being
Êdescribes activities that must be performed in the order
[Abc]indicates keys on the keyboard
V
CAUTION!Pay particular attention to texts marked with this symbol!
I
indicates text to be entered by the user
emphasized
shown
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
indicates additional information, notes and tips
indicates the procedure category in terms of complexity
and qualification requirements, see "Classification of
procedures" on page 22
20Upgrade and Maintenance Manual
indicates the average task duration, see "Average task
duration" on page 25
TX1330 M1
2Before you start
Before you start any upgrade or maintenance task, please proceed as follows:
Ê Carefully read the safety instructions in chapter "Important information" on
page 31.
Ê Make sure that all necessary manuals are available. Refer to the
documentation overview in section "Documents you need at hand" on
page 28. Print the PDF files if required.
Ê Make yourself familiar with the procedure categories introduced in section
"Classification of procedures" on page 22.
Ê Ensure that all required tools are available according to section "Tools you
need at hand" on page 26.
Installing optional components
The operating manual of your server gives an introduction to server features
and provides an overview of available hardware options.
Use the Fujitsu ServerView Suite management software and the iRMC web
frontend to prepare hardware expansions. ServerView Suite documentation is
available online at http://manuals.ts.fujitsu.com
(http://jp.fujitsu.com/platform/server/primergy/manual/ for the Japanese market).
Please refer to the following ServerView Suite topics:
For the latest information on hardware options, refer to your server’s
hardware configurator available online at the following address:
for the EMEA market:
Please contact your local Fujitsu customer service partner for details on how to
order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog
to identify the required spare part and obtain technical data and order
information. Illustrated Spares catalogs are available online at
The global error indicators on the front and rear sides of your server as well as
local diagnostic LEDs on the front panel report defective hardware components
that need to be replaced. For further information on the controls and indicators
of your server, refer to the operating manual of your server and section
"Connectors and indicators" on page 322.
If the system has been powered off in order to replace a non-hot plug unit, a
system of PRIMERGY diagnostic indicators guides you to the defective
component. The "Indicate CSS" button enables the indicator next to the
defective component even if the server has been switched off and disconnected
from the mains. For further information, please refer to sections "Using
diagnostics information" on page 43 and "Connectors and indicators on the
front panel" on page 329.
If the defective component is a customer replaceable unit included in the CSS
concept (Customer Self Service, only available for EMEA market), the CSS
indicators on the front and rear side of the server will light up.
For further information, refer to the "ServerView Suite Local Service Concept
(LSC)" manual available online at http://manuals.ts.fujitsu.com (EMEA market) or
It is recommended to prepare local maintenance tasks using remote diagnostics
procedures, as described in the "ServerView Suite Local Service Concept
(LSC)" manual.
2.1Classification of procedures
The complexity of maintenance procedures varies significantly. Procedures
have been assigned to one of three unit categories, indicating the level of
difficulty and required qualification.
At the beginning of each procedure, the involved unit type is indicated by one of
the symbols introduced in this section.
I
Please ask your local Fujitsu service center for more detailed
information.
22Upgrade and Maintenance Manual
TX1330 M1
Before you start
2.1.1Customer Replaceable Units (CRU)
Customer Replaceable Units (CRU)
Customer Replaceable Units are intended for customer self service and may be
installed or replaced as hot-plug components during operation.
I
Components that the customer is entitled to replace may differ according
to the service form in his country.
Hot-plug components increase system availability and guarantee a high degree
of data integrity and fail-safe performance. Procedures can be carried out
without shutting down the server or going offline.
Components that are handled as Customer Replaceable Units
– Hot-plug power supply units
– Hot-plug fan modules
– Hot-plug HDD / SSD modules
Peripherals that are handled as Customer Replaceable Units
– Keyboard
– Mouse
2.1.2Upgrade and Repair Units (URU)
Upgrade and Repair Units (URU)
Upgrade and Repair Units are non hot-plug components that can be ordered
separately to be installed as options (Upgrade Units) or are available to the
customer through customer self service (Repair Units).
I
Server management error messages and diagnostic indicators on the
front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.
Upgrade and repair procedures involve shutting down and opening the server.
TX1330 M1
Upgrade and Maintenance Manual23
Before you start
V
CAUTION!
The device may be seriously damaged or cause damage if it is opened
without authorization or if repairs are attempted by unauthorized and
untrained personnel.
Components that are handled as Upgrade Units
– Processors (upgrade kits)
– Optical disk drives
– Backup drives
– Expansion cards
– Battery backup units
– Memory modules
– USB Flash Module (UFM)
Components that are handled solely as Repair Units
– CMOS battery
– Non hot-plug fans
– Non hot-plug hard disk drives
2.1.3Field Replaceable Units (FRU)
Field Replaceable Units (FRU)
Removing and installing Field Replaceable Units involves complex maintenance
procedures on integral server components. Procedures will require shutting
down, opening and disassembling the server.
V
CAUTION!
Maintenance procedures involving Field Replaceable Units must be
performed exclusively by Fujitsu service personnel or technicians trained
by Fujitsu. Please note that unauthorized interference with the system
will void the warranty and exempt the manufacturer from all liability.
Components that are handled as Field Replaceable Units
– Processor (replacement)
– SAS / SATA backplanes
– Power distribution board
24Upgrade and Maintenance Manual
TX1330 M1
Before you start
– Front panel module
– Management and diagnostics modules
– System board
– Standard power supply unit
– Trusted Platform Module (TPM)
– USB Flash Module (UFM)
2.2Average task duration
Hardware: 10 minutes
The average task duration including preliminary and concluding steps is
indicated at the beginning of each procedure next to the procedure class.
Refer to the following table for an overview of steps taken into account for
calculating the average task duration:
StepincludedExplanation
Shutdown time depends on hardware and
software configuration and may vary
significantly.
Server shutdownno
Rack removal,
disassembly
Transportno
Maintenance
procedures
Transportno
Table 1: Calculation of the average task duration
yes
yes
Software tasks necessary before
maintenance are described in section
"Starting the maintenance task" on
page 69".
Making the server available, removing the
server from the rack (if applicable)
Transporting the server to the service table
(where required) depends on local
customer conditions.
Maintenance procedures including
preliminary and concluding software tasks
Returning the server to its installation site
(where required) depends on local
customer conditions.
TX1330 M1
Upgrade and Maintenance Manual25
Before you start
StepincludedExplanation
Assembly,
rack installation
yes
Reassembling the server, installing the
server in the rack (if applicable)
Booting time depends on hardware and
Starting upno
software configuration and may vary
significantly.
Table 1: Calculation of the average task duration
2.3Tools you need at hand
When preparing the maintenance task, ensure that all required tools are
available according to the overview below. You will find a list of required tools at
the beginning of each procedure.
Dedicated TPM
screw driver /
TPM module
fixing tool (for the
Japanese market)
Phillips
PH1 / (+) No. 1
Phillips
PH1 / (+) No. 1
Table 2: List of required tools and used screws
TPM screw
One way head
(black)
REM 3 x 15 mm
(black)
C26192-Y10-C176
TFMM2.5 x 4 mm
(silver)
C26192-Y10-C103
M3 x 4.5 mm
UFM nylon
(white)
screw
A3C40109082
TX1330 M1
Upgrade and Maintenance Manual27
Before you start
2.4Documents you need at hand
Maintenance procedures may include references to additional documentation.
When preparing the maintenance task, ensure that all required manuals are
available according to the overview below.
I
– Ensure to store all printed manuals enclosed with your server in a
save place for future reference.
– Unless stated otherwise, all manuals are available online at
http://manuals.ts.fujitsu.com under x86 servers.
For the Japanese market please use the following address: