Fujitsu LifeBook A6010 User's Guide

Fujitsu Limited has made every effort to ensure the accuracy and completeness of this document. However, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions or future changes.

LifeBook is a trademark of Fujitsu Limited. Microsoft, Windows, MS , MS-DOS and Windows

NT are registered trademarks of the Microsoft Corporation of the United States in the United States and other countries.

Phoenix is a registered trademark of Phoenix Technologies Corporation of the United States.

ExpressCard™ module technology is a registered trademark of Personal Computer Memory Card International Association. ExpressCard ID: EC100096 (A6010). ExpressCard ID: EC100097 (A3110).

Other product names are trademarks or registered trademarks of their respective companies.

© Copyright 2006 Fujitsu Limited. All rights reserved. No part of this publication may be copied, reproduced or translated, without the prior written consent of Fujitsu Limited. No part of this publication may be stored or transmitted in any electronic form without the written consent of Fujitsu Limited.

This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions:

(1) This device may not be allowed to cause

harmful interference.

(2) This device must accept any interference

received, including interference that may cause undesired operation.

Website: www.pc-ap.fujitsu.com

DECLARATION OF CONFORMITY

according to FCC Part 15

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions carefully. Sav e these instructions for future reference.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water.

5. Do not place this product on an unstable cart, stand or table. The product may f all, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register or in a built-in installation unless proper ventilation is provided.

7. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult y our dealer or local pow er company.

8. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord.

9. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes.

10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points that could result in a fire or electric shock. Never spill liquid of any kind on the product.

11. Do not attempt to service this product yourself, as opening or removing cov ers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

a. When the power cord or plug is damaged

or frayed. b. If liquid has been spilled into the product. c. If the product has been exposed to rain or

water. d. If the product does not operate normally

when the operating instructions are followed.

Adjust only those controls that are covered

by the operating instructions since improper

adjustment of other controls may result in

damage and will often require extensive

work by a qualified technician to restore the

product to normal condition. e. If the product has been dropped or the

cabinet has been damaged. f. If the product exhibits a distinct change in

performance, indicating a need for service.

13. CAUTION: When replacing the battery , be

sure to install it with the polarities in the correct position. There is a danger of explosion if the battery is replaced with an incorrect type or is mistreated. Do not recharge, disassemble or dispose of in fire. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of the used battery according to the manufacturer’s instructions.

14. Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, BS1363, ASTA, SS145 certified, rated 10A 250V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).

iii

Changes or modifications not expressly approved by Fujitsu could void this

user’s authority to operate the equipment.

FCC NOTICES

Notice to Users of Radios and Television

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the

equipment and receiver.

• Connect the equipment into an outlet that is on a different circuit than the receiver.

• Consult the dealer or an experienced radio/ TV technician for help.

Shielded interconnect cables must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device.

Notice to Users of the US T elephone Netw ork

Your LifeBook notebook may be supplied with an internal modem which complies with Part 68 of the FCC rules. On this notebook is a label that contains the FCC Registration Number and the Ringer Equivalence Number (REN) for this

equipment among other information. If requested, the user must provide their telephone company with the following information:

1. The telephone number to which the notebook is connected.

2. The Ringer Equivalence Number (REN) for this equipment.

3. That the equipment requires a standard modular jack type USOC RJ-11C which is FCC Part 68 compliant.

4. The FCC Registration Number.

This equipment is designed to be connected to the telephone network or premises wiring using a standard modular jack type USOC RJ-11C which is FCC Part 68 compliant and a line cord between the modem and the telephone network with a minimum of 26AWG.

The REN is used to determine the number of devices that you may connect to y our telephone line and still have all of those devices ring when your number is called. Too man y de vices on one line may result in failure to ring in response to an incoming call. In most, but not all, areas the sum of the RENs of all of the devices should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the RENs, contact your local telephone company.

If this equipment causes harm to the telephone network, your telephone company may discontinue your service temporarily . If possib le, they will notify you in advance. If advance notice is not practical they will notify you as soon as possible. You will also be advised of y our right to file a complaint with the FCC.

This fax modem also complies with fax branding requirements per FCC Part 68.

Your telephone company will probably ask you to disconnect this equipment from the telephone network until the problem is corrected and you are sure that the equipment is not malfunctioning.

This equipment may not be used on coinoperated telephones provided by your telephone company. Connection to party lines is subject to state tariffs. Contact your state’s public utility commission, public service commission or corporation commission for more information.

This equipment includes automatic dialing capability . When programming and/or making test calls to emergency numbers:

• Remain on the line and br iefly explain to the dispatcher the reason for the call.

• Perform such activities in off-peak hours, such as early morning or late evening.

FCC rules prohibit the use of non-hearing aid compatible telephones in the following locations or applications:

• All public or semipublic coin-operated or credit card telephones.

• Elevators, highways, tunnels (automobile, subway , railroad or pedestrian) where a person with impaired hearing might be isolated in an emergency.

• Places where telephones are specifically installed to alert emergency authorities such as fire, police or medical assistance personnel.

• Hospital rooms, residential health care facilities, convalescent homes and prisons.

• Workstations for the hearing impaired.

• Hotel, motel or apartment lobbies.

• Stores where telephones are used by patrons

to order merchandise.

• Public transportation terminals where telephones are used to call taxis or to reserve lodging or rental cars.

• In hotel and motel rooms as at least ten percent of the rooms must contain hearing aid compatible telephones or jacks for plug-in hearing aid compatible telephones which will be provided to hearing impaired customers on request.

For safety, users should ensure that the electrical ground of the power utility , the telephone lines and the metallic water pipes are connected together. Users should NOT attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician. This may be particularly important in rural areas.

UL Notice

This unit requires an AC adapter to operate. Use only UL Listed Class 2 adapter, output rating 19VDC, 4.22A. Ref er to the illustration below f or the correct AC Adapter output polarity:

For Authorized Repair Technicians Only

For continued protection against risk of fire, replace only with the same type and rating fuse.

Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instruction.

To reduce the risk of fire, use only #26 AWG or larger telecommunications line cord.

Proper Disposal of Battery

Under federal, state or local law , it ma y be illegal to dispose of batteries by putting them in the rubbish bins or trash cans. Please take care of our environment and dispose of batteries properly. Check with your local government authority for details regarding recycling or disposing of unwanted batteries.

NOTE ON USE REQUIRED HIGH SAFETY

This product is designed and manufactured for general use, including general office use, personal use, household use and ordinary industrial use.

This product is not designed for or intended for use under dangerous (fatal) conditions, unless extreme safety precautions are implemented.

Do not use this product without implementing high-level safety precautions.

Failure to follow this warning may result in death, personal injury, se vere physical damage or other loss, if used in or near any or more of the following:

• nuclear reaction control system in a nuclear facility

• automatic flight control system in an airplane or other flight control system

• mass transport control system

• medical instruments for life support system

• missile launching control for weapon system

NOTE ON BACKUP DATA

Please make a backup of the Operating System, any software programs, and created files (and update regularly).

If you send this product to Fujitsu, or any of its affiliates, suppliers, service providers or resellers for repair, Fujitsu does not guarantee the data integrity. It is your responsibility to back data up beforehand.

Fujitsu does not assume any obligation for compensation for damages, data integrity, or restoration, etc., if your data is lost for any reason, except as written in the warranty.

vii

AUSTRALIAN W ARNINGS WARNING

FOR SAFETY REASONS, ONLY CONNECT EQUIPMENT WITH A TELECOMMUNICATIONS COMPLIANCE LABEL. THIS INCLUDES CUSTOMER EQUIPMENT PREVIOUSLY LABELLED PERMITTED OR CERTIFIED.

Connection of Non Certified/Approved peripherals may result in the equipment operating outside the Australian EMI Standards.

Modems connected to the Australian telecommunications network must be operated in accordance with the Labelling Notice. This modem has been specifically configured to ensure compliance with the ACA Standards. Do not adjust your modem or software outside the values indicated below. To do so would result in your modem being operated in a non-compliant manner.

Call Attempts/Retries:

Applications software shall be configured so that no more than 3 attempts are made to establish a connection to a given number (Note: if the modem can detect service tones, up to 10 attempts can be made). If the call sequence is unsuccessful, there shall be a delay of at least 30 minutes before attempting to call the number again.

Failure to set the modem and any application software used with the modem, to the values shown above will result in the modem being operated in a non-compliant manner. Consequently, this would be in violation of the Labelling Notice for this equipment and the Telecommunications Act 1997 prescribes penalties for the connection of non-compliant equipment.

viii

NEW ZEALAND WARNINGS

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by T elecom, nor does it provide any sort of warranty . Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed. 56 KBPS connections are likely to be restricted to lower bit rates when connected to some PSTN implementations. Telecom will accept no responsibility should difficulties arise in such circumstances.

Immediately disconnect this equipment should it become physically damaged, and arrange for its disposal or repair.

This equipment shall not be used in any manner, which could constitute a nuisance to other Telecom customers.

This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service.

This device is equipped with pulse dialing while the New Zealand standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. It is strongly recommended that pulse dialing is not used.

Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s Specifications:

For repeat calls to the same number.

There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and the equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt.

For Automatic calls to different numbers.

The equipment shall go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt.

For Automatically answered Incoming Calls.

Incoming calls shall be answered between 3 and 30 seconds from the start of the ringing.

For correct operation, the total of the RNs of all devices connected to a single line at anytime should not exceed 5. The RN of this Equipment is 0.5.

WARNING:

CONNECTION OF NON CERTIFIED/ APPROVED PERIPHERALS MAY RESULT IN THE EQUIPMENT OPERA TING OUTSIDE THE NEW ZEALAND EMI STANDARDS.

NOTE: Modem setting in Windows

A. If you are located in Australia

1. Click Start select Control panel select "Phone and Modem Options".

2. Double click New Location.

3. Choose "Australia" in Country/region pull down menu bar.

4. Select Phone system as "Tone Dialing".

5. Click OK and Apply.

B. If you are located in New Zealand

1. Click start select Control panel select "Phone and Modem Options".

2. Double click New Location.

3. Choose "New Zealand" in Country/region pull down menu bar.

4. Select Phone system as "Tone Dialing".

5. Click OK and Apply.

NOTE:

The screens and illustrations shown in this examples may slightly vary depending on the operating environment that you have installed.

Table of Contents

NAMES OF THE PARTS

AND THEIR FUNCTIONS ............. 1

Front features of the notebook .....................1

Exterior features: Side view.......................... 3

Exterior features: Bottom view

of the notebook .......................................5

Exterior features: Front view

of the notebook .......................................6

Exterior features: Rear view of notebook .....7

STATUS INDICATOR LED................. 8

Num Lock Indicator ......................................8

Caps Lock Key .............................................8

Scroll Lock Indicator..................................... 8

Battery Charging Indicator ...........................8

Battery Level Indicators................................8

Disk Drive Access Indicator .........................8

RUNNING THE NOTEBOOK

ON ITS BATTERY ......................... 9

Recharging the battery................................. 9

Running the notebook on its battery ............10

Checking the power level of the battery .......10

Low battery condition ...................................11

USING FINGERPRINT

AUTHENTICATION............................ 12

Characteristics of fingerprint

authentication ......................................... 12

Configuration of registration information ......13

on homepages ........................................13

Log into homepages using fingerprint

authentication ......................................... 16

Change registration information ...................17

Save/Read registration information.............. 20

Setup window............................................... 23

SHOCK SENSOR UTILITY ............... 26

POWER SOURCES........................... 28

Connecting the Power Adapter ....................28

Power On .....................................................29

Power Off .....................................................29

CHANGING THE INTERNAL

BATTERY PACK ........................... 30

ADDING MEMORY MODULE ........... 31

Where to install memory module ................. 31

Preparing necessary items .......................... 31

Installing memory module ............................ 31

Checking the memory capacity ....................33

Changing memory module ...........................33

TROUBLESHOOTING....................... 35

Identifying the Problem ................................35

Specific Problems ........................................35

T roub leshooting Table .................................. 36

NOTE:

A copy of LifeBook User's Manual is located on your Microsoft Windows Desktop and Software Drivers CD. You can use this LifeBook User's Manual to find out more information about the functions and features of your notebook.

Getting to Know Your LifeBook

2 3

(This picture is for illustration purpose only and may look different from the actual unit)

NAMES OF THE PARTS AND THEIR FUNCTIONS

Front features of the notebook

1. LCD Panel

The display screen of the notebook.

4 5

The phenomena described below are characteristics of LCD panels and do not indicate that LCD panels are defective.

• The TFT color LCD screen of your notebook, composes of more than 2,350,000 picture elements (number of dots when the screen resolution is set at 1024 by 768 pixels). It was manufactured using advanced technologies. F or technical reasons, LCD screen may have pix els that do not light and pixels that are always lit.

• LCD panels may display slight varying colors and uneven density.

2. LifeBook Application Panel

The LifeBook application panel provides onetouch application launch capability.

3. Status Indicator LED

This indicator displays operating status symbols that correspond to specific components of your notebook.

4. Power and Suspend/Resume Button

This button allows you to power on or off the notebook. You can use also this button to suspend notebook activity without turning off the power to it and to resume the notebook from suspend mode.

5. Spill Resistant Keyboard

A full-function keyboard with dedicated Windows keys.

Spill resistant keyboard does not imply the keyboard is water-proof. If liquid is spilled onto the keyboard, power off your notebook immediately and turn the notebook upside down to drain off the liquid.

6. Touch Pad with scroll buttons

It allows you to control the display cursor (mouse pointer). The Scroll Buttons allow you to scroll up and down a document.

Some applications may not allow you to scroll up and down a document using the scroll button.

7. Status Indicator LED

This indicator displays operating status symbols that correspond to specific components of your notebook.

8. Fingerprint Sensor or Scroll Buttons

Your notebook may be equipped with either Fingerprint Sensor or Scroll Buttons. The Fingerprint Sensor provides an alternative way for Windows logon authentication as well as software application and web sites logon authentications. Please refer to the section on “Using Fingerprint Authentication” for more details. The Fingerprint Sensor also allows you to scroll up and down a document by sweeping y our finger up or down the sensor. The Scroll Buttons allow you to scroll up and down a document.

Some applications may not allow you to scroll up and down a document.

Getting to Know Your LifeBook

(This picture is for illustration purpose only and may look different from the actual unit)

Exterior features: Side view

 Right view of the notebook

1. ExpressCard™ and PC Card Eject Buttons

You press these buttons to eject the ExpressCard™ module and PC card installed in the card slots.

2. ExpressCard™ Slot

It allows you to connect ExpressCard™ module. There are two sizes of ExpressCard™ module. One is 34mm wide (ExpressCard™/

34) and the other is 54mm wide (ExpressCard™/54). This LifeBook can support both sizes of ExpressCard™ accessory.

NOTE:

ExpressCard™ Compliance ID: EC100096 (A6016). ExpressCard™ Compliance ID: EC100097 (A3110).

3. PC Card

It allows you to install an optional PC Card.

4. SD/MS/xD Card Slot

The Memory Stick/SD card slot allows you to install a flash memory card for data storage. This architecture allows you to transfer data from a variety of different digital devices, such as SD card, xD card and Memory Stick.

5. USB 2.0 Port

The USB 2.0 port allows you to connect Universal Serial Bus devices. USB 2.0 devices transfer data at up to 480Mbps and is backward compatible with USB 1.1 devices, which transf er data at up to 12Mbps.

6. IEEE 1394 Port

You can use this port to connect to a multimedia device with an IEEE 1394 port such as a digital video camera.

7. DC-IN Jack

You plug in the supplied AC adapter into this port to power your notebook and charge the battery.

(This picture is for illustration purpose only and may look different from the actual unit)

 Left view of the notebook

1. Multi-Purpose Bay

Y our notebook comes with an internal optical disk drive, which may vary between countries. Please check with your local distributor for actual configuration.

Exterior features: Bottom view of the notebook

(This picture is for illustration purpose only and may look different from the actual unit)

1. Expansion RAM Module Slot

The location of the expansion memory slot.

Getting to Know Your LifeBook

2. Internal Battery Pack Bay

The location of the internal battery pack.

3. Battery Release Latch

Slide and hold this latch before sliding the Battery Bay Lock Latch to unlock the battery .

(This picture is for illustration purpose only and may look different from the actual unit)

Exterior features: Front view of the notebook

1. Wireless LAN/ Bluetooth* ON/OFF Switch

The switch allows you to turn on and off the Wireless LAN/ Bluetooth communications. Slide the switch to the right to turn it on, or slide the switch to the left to turn it off. Remember to off this switch where the use of electronic devices is restricted, for example, in hospitals and on airplanes. T urn off this switch if you intend to carry your notebook around. If you set your notebook in standby mode with this switch on, the notebook may resume operation unexpectedly when it is carried around. This may damage the hard disk.

* For model with Bluetooth.

2. HDA-In

It allows jack sensing of the following audio input devices.

• Microphone

It allows you to connect a Ø3.5mm mono or stereo microphone to it.

• Line-in

It allows you to connect an external audio source to it e.g. an external CD player or a MP3 player.

3. HDA-Out

It allows jack sensing of the following audio output devices.

• Headphone

It allows you to connect a Ø3.5mm headphone to it. There are commercially available headphones with different types of connector. Please check the compatibility of these headphones before purchase.

• Line-out

It allows you to connect an external audio device e.g a pair of stereo speakers to it.

If this LifeBook come with an optical drive that can read DVD titles , then this

drive is pre-set at factory to read DVD titles with region codes for specific Asia Pacific markets (e.g. code 3 for Asian, code 4 for Australia, code 6 for China).

The first time you play a D VD title with a region code different from that of the

DVD optical drive - the region code set at factory, you will be prompted to change the region code of the DVD optical drive. The region code of a DVD optical drive can be changed up to 4 times, after which it will be locked so that the DVD optical drive can only pla y D VD titles of the final region code set.

Do not leave this bay vacant. This may cause unexpected system failure.

4. Built-in Wireless LAN

The location of the dual Wireless LAN antenna.

Getting to Know Your LifeBook

(This picture is for illustration purpose only and may look different from the actual unit)

Exterior features: Rear vie w of the notebook

1. Anti-theft Lock Slot

It allows you to attach an optional physical lock down device.

2. USB 2.0 Ports

The USB 2.0 ports allow you to connect Universal Serial Bus devices. USB 2.0 devices transfer data at up to 480Mbps and is backward compatible with USB 1.1 devices, which transf er data at up to 12Mbps.

3. Modem (RJ-11) Port

It allows you to connect your notebook internal modem to a phone line socket using a supplied RJ-11 cable.

4. Video Output (S-Video) Terminal

You can use this port to connect to a TV with S-video port for high quality video output using an optional S-video cable.

5. External VGA Port

The external V GA port allows you to connect an external display or CRT monitor.

6. LAN (RJ-45) Port

This port allows you to connect to a LAN (local area network) using an optional LAN cable. The port is compatible with 1000/100/ 10 Base-T networks.

2 3

(This picture is for illustration purpose only and may look different from the actual unit)

STATUS INDICATOR LED

1. Num Lock Indicator (1)

This indicator lights up when the keyboard is locked in Num Lock mode. (Y ou can use the keyboard as a ten-digit keyboard when the Num Lock mode is turned on).

Y ou can toggle the Num Lock mode b y using the [

2. Caps Lock Key (A)

You can toggle the Caps Lock mode by using the [

3. Scroll Lock Indicator ( )

This indicator turns on when the lock mode is turned on.

You can toggle the Scroll Lock button by using the [

the [

] key.

] key while holding down

] key.

4. Battery Charging Indicator (

This indicator turns on when internal battery is being charged.

)

5. Battery Level Indicators

The standard Battery Level Indicator state the presence of stardard Li-ion battery. The indicator show the remaining power of the battery.

6. Disk Drive Access Indicator (

This indicator turns on when an internal hard disk drive or a removable disk drive is being accessed.

Do not power off the notebook when the disk drive access indicator is shown.

Failure to do so corrupt data on the disk as well as the installed operating system.

)

RUNNING THE NOTEBOOK ON ITS BATTERY

Recharging the battery

1. Connect the AC adapter to your notebook.

The moment you connect an AC adapter to your notebook, the notebook begins to charge the internal standard battery pack.

2. When the indicator turns off after the battery is completely charged, disconnect the AC adapter from the notebbok.

Before using the supplied battery pack for the very first time after purchase,

remember to charge it fully . If a charged battery has not been recharged for more than a month, charge it fully before using it.

When the battery is fully charged while the notebook is in power off mode, the Battery Level Battery Level LED indicator turns off.

Getting to Know Your LifeBook

When the battery is 90% or more charged, it cannot be recharged even if the AC adapter is connected. The battery can be recharged when its power level (i.e. remaining battery life) is 89% or less.

When a notebook is turned off, the Battery Level LED indicator goes off

immediately if the battery is completely charged.

The chargeability of the battery degrades when it is used in an extremely

hot or cold place. When the battery is very hot, for

example, immediately after long usage of the notebook, the battery protection feature may be activated to prevent the battery from being recharged. When the temperature decreases, the notebook automatically begins to charge the battery.

When an optional modular bay battery is installed, it is charged along with the internal standard battery.

Running the notebook on its battery

Checking the power level of the battery

This section describes the steps to run the notebook on its internal standard battery.

1. Disconnect the AC adapter from your notebook and press the power button.

Power button

(This picture is for illustration purpose only and may

look different from the actual unit)

The power level of the battery decreases faster when it is used in a cold place.

The chargeability of the battery decreases after it has been used over a long period

of time. If the battery runs down very fast, replace it with a new battery.

When an optional modular bay battery is installed, it is charged along with the

internal standard battery.

 Checking the power level of the

battery

When the power is turned off, the status display LEDs are all OFF except f or during battery charging.

1. Built-in Battery Pack Charging Lamp (

This lamp indicates charging status of builtin battery when AC adaptor is connected to PC.

• Green lamp is lit

Charging completed or not charging due to no built-in battery pack installed.

• Orange lamp is lit

Charging

• Orange lamp flashes

Charging stopped (due to battery temperature alarm, etc. [Note 1])

• OFF

No charging due to disconnected AC adaptor.

)

2. Built-in Battery Pack Level Indicator Lamp ( )

This lamp indicates remaining level of the built-in battery pack.

• Green lamp is lit

Remaining battery level: 100% – 50% [Note 2]

• Orange lamp is lit

Remaining battery level: 49 – 13% [Note 2]

Getting to Know Your LifeBook

• Red lamp is lit

Remaining battery level: 12% or below [Note 2]

• Orange lamp flashes

Measuring remaining battery level (for 4 seconds after built-in battery pack is installed)

• Red lamp flashes

Abnormal battery condition.

• OFF

Built-in battery pack disconnected.

Due to certain characteristics of Li-ion battery, the Battery Level Indicators may not correctly show the remaining power of the battery, especially under extreme temperature conditions.

When the battery is 90% or more charged, it cannot be recharged even if the AC adapter is connected to the notebook. The battery can be recharged when its remaing power is 89% or less.

 Battery failure alert

When the Battery Level LED indicator is not lit, it indicates that the battery cannot be chanrged properly.

Low battery condition

When the battery is discharged to a very low level, the Battery Level LED indicator is lit Red. Immediately, connect the AC adapter to your notebook to recharge the battery.

The use of a weak battery may result in lost of data you are currently working

on. When the battery runs low, connect the AC adapter to your notebook as soon as an external power source is available or immediately save the data you are working on, exit all applications and turn off the notebook.

Accessing data on the hard disk consumes a lot of power. Therefore

when the battery is weak, connect an AC adapter to the notebook before accessing data on the hard disk.

If a battery is weak and there is no system activity, the notebook may go

into standby (i.e. suspend) mode. However, if there is system activity, the notebook will go into standby mode only after the system activity has completed its processing.

The notebook will go into standby mode when the indicator reaches 3%. This is

the default setting of the notebook.

If the Battery Level LED indicator is not lit, turn off the notebook, remove the battery and reinstall it properly.

NOTE 1:

Battery temperature alarm is to stop charging with battery protection function when temperature of built-in battery pack or extended built-in battery unit becomes too high or too low due to battery heat or cooling down of the battery.

NOTE 2:

Operational status or battery charging.

USING FINGERPRINT AUTHENTICATION*

With fingerprint authentication, you can omit entering a user name and a password by just sliding your finger onto the fingerprint sensor at the time of logging in homepages or logging on Windows. This chapter describes how to use fingerprint authentication.

* NOTE:

This is only applicable for LifeBook with Fingerprint Sensor.

To use finger print authentication, the user’s fingerprints must be registered.

Characteristics of fingerprint authentication

 Fingerprint authentication can be

used in the following case.

• Logging on to Windows

When the user account of Windows is password-protected, only persons who know that password can log on to Windows using that account. How ever , you ha ve to enter the password each time when you log on to Windows. With use of fingerprint authentication, you can log on to Windows by only authenticating fingerprints that have previously been registered, thus omitting entering a password.

• Recovery from the power-saving status

If the computer is password-protected for the recovery from power-saving status, y ou have to enter a password each time when your computer is recovered from the power-saving status. With use of fingerprint authentication, you can recover from the power-sa ving status by authenticating fingerprints that have previously been registered, thus omitting entering a password.

You can log on to Windows or recover from the power-saving status by authenticating the fingerprints

It is unnecessary to input a password.

• Canceling password-protected screen saver

You can lock your computer if the screen saver is password-protected. However, you have to cancel this lock when canceling the screen saver . With use of fingerprint authentication, just authenticating fingerprints that have previously been registered enables this lock to be canceled, thus omitting entering a password.

• Logging into the homepage that requires an ID (user name) and a password

To log into the homepage of which secur ity is set up, you may have to enter log-in information such as an ID (user name) and a password. With fingerprint authentication, you can log into these homepages by just authenticating fingerprints if log-in information is previously memorized for specific homepages. Status for entering log-in information differs depending on homepages; direct entering log-in information into homepages, and indication of screens specific to entering. In either case, log-in using fingerprint authentication can be performed.

that have been registered.

Using Fingerprint Authentication

Configuration of registration information

Registration information is set up in the following configuration. T o use fingerprint authentication, it is necessary to register the user’s fingerprint.

 Registration information on

fingerprint authentication (User name and password are just an example.)

• User name

This is the user’s name f or which a fingerprint has been registered. It is necessary to give the same name as used for logging on to Windows.

• Domain

The full name of the computer is displayed.

• Fingerprint

Fingerprints are registered.

• Password

The user’s password for a user whose fingerprint has been registered. It is necessary to use the same password to be used in logging on to Windows.

To log into homepages of which secur ity is set up, you may ha ve to enter log-in inf ormation such as an ID (user name) and a password. With fingerprint authentication, you can log in these homepages by only sliding your finger onto the fingerprint sensor if log-in information is previously memorized for specific homepages. Register log-in information according to the following procedure.

 Register log-in information on

homepages

1. Display a homepage you want log-in

informating to be registered.

2. Enter log-in information.

• When directly registering log-in information to homepage. Do not press the “Sign-in” button, etc.

• Log-in information on homepages

Register an ID (user name) and a password beforehand, so that homepages that require entering an ID (user name) and a password can be viewed just by authenticating fingerprints.

• When a screen specific for entering log-in information is indicated. Do not press the “OK” button.

• When directly registering log-in information to homepage. Click the area where a user name and a password are entered.

3. Right-click on the OmniPass icon from the notification area in the right

corner of the screen, and click on “Memorize password.”

The mouse pointer changes into

4. With the mouse pointer changed to click on the area of log-in information entered in Step 2.

The “OmniPass-Remenber Password” window will appear.

• When a screen specific for entering log-in information is indicated. Click on the input screen.

Using Fingerprint Authentication

5. Enter the name of log-in information from the “OmniPass-Friendly Name.

6. Click on “Finish.”

Registration of log-in information is completed. The homepage that has been set here can be logged in by just authenticating the registered fingerprints without entering a user name and a password.

 Managing log-in information on

homepages

Information to be logged in homepages with fingerprint authentication can be managed from the following screen.

2. Click on “Vault management.”

The “Vault access authentication” window appears.

3. Slide any finger of which fingerprints have been registered onto the fingerprint sensor.

When authentication of fingerprints is successful, the “ID management” window will appear.

1. Click on “Start,” “All programs,” “Softex” and “OmniPass control center” in this order.

The “OmniPass control center” window will appear.

4. Select the user name, and click on “Manage Passwor ds. ”

The “Password management” window will appear.

5. Log-in information is displayed on the “Dialog protected by passwor d.”

T o change log-in inf ormation, it is necessary to reregister log-in information. Select the login information name you desire to change, and click on “Delete page.” Then, after log-in information has been deleted, reregister the log-in information to be registered.

Log into homepages using fingerprint authentication

With fingerprint authentication, just by sliding your finger onto the fingerprint sensor, you can log into the homepage where security is set.

 Register log-in information on

homepages

1. Display a homepage which log-in information such as an ID (user name) and a password are registered.

The “Access authentication” window will appear.

2. Slide any finger of which fingerprint has been registered onto the fingerprint sensor.

When the authentication of fingerprints is succeeded, log-in to a homepage will be automatically performed.

Using Fingerprint Authentication

Change registration information

This chapter describes how to change the information registered for using fingerprint authentication.

After the registration of fingerprint authentication has been completed, do not change the user name that is required for logging on to Windows and the user name that has been set to the registration information of fingerprint authentication.

• Registration information

Registration information includes a user name, a password, a fingerprint, and log-in information on homepages. When registration information is updated, delete all of registration information such as a user name and a password before reregistering it. However, when adding new fingerprints or adding/deleting log-in information for homepages, it is unnecessary to delete the registered information on fingerprint authentication.

• Fingerprint

The number of fingerprints to be registered can be added. To delete the fingerprints already registered, it is necessary to delete all of registration information on fingerprint authentication before reregistering it.

• Log-in information for homepages

When log-in information for homepages is changed, before reregistering, it is necessary to delete the log-in information that has been registered. In this case, it is unnecessary to delete registration information on fingerprint authentication.

 Deletes registration information

on fingerprint authentication

1. Click on “Start,” “All programs,” “Softex”

and “OmniPass control center” in this order.

The “OmniPass control center” window will appear.

2. Click on “Remove users fr om OmniPass.”

The “Log-in user authentication” window will appear.

• User name

Do not change a user name.

• Password

When a password for logging on to Windows has been changed, it is necessary that the password that has been set for registration information for fingerprint authentication must be changed to the password same as for Windows after the change. When the password that has been set for the registration information on fingerprint authentication is changed, delete all of registration information on fingerprint authentication before reregistering it.

3. Slide any finger which fingerprint has been registered onto the fingerprint sensor.

When authentication of fingerprints is succeeded, the “User delete confirmation” window will appear.

4. Click on “OK.”

The message “A user has normally been deleted” will be displayed.

Registration information on fingerprint authentication has been deleted.

 Adding registration information

to fingerprint authentication

1. Click on “Add new users to OmniPass.”

The “Confirmation of user name and password” window will appear. When “OmniPass control center” is not displayed, click on the “Start” button -> “All Programs” -> “Softex” -> “OmniPass control center” in this order.

2. Enter the same password for logging on to Windows and click on “Next.”

The “Select finger” window will appear. Do not change a user name and domain.

Using Fingerprint Authentication

3. Select a finger which fingerprint is registered, and click on “Next.”

The “Fingerprint verification” window will appear.

4 Slide a finger onto the fingerprint sensor

to confirm that a fingerprint has been lifted. When “Fingerprint confirmation” is completed, click on “OK.”

Perform “fingerprint verification” three times. After three times of “fingerprint verification” have been "successfull", slide your finger again onto the fingerprint sensor for “Fingerprint confirmation.”

5. When the message “Recommend to register another finger” is displa yed, c lick on “Yes.”

The “Select finger” windo w will appear.

6. Perform Steps 3 to 5 again, and register the fingerprint of another finger.

When the “Setting up audio and task bar” window appears, proceed to Step 7.

7. Click on “OK” from the “Setting up audio and task bar” window.

The “OmniPass user account has been created” window appears.

8. Click on “Finish.”

9. When the message “Do you log on for a new user” is displayed, click on “Yes.”

The “OmniPass control center” window appears again.

10. Click on “OK.”

The “OmniPass control center” window will be closed.

Re-registration of fingerprint authentication has been completed.

Save/Read registration information

Information such as user names and passwords, fingerprints and log-in information for homepages that have once been registered can be saved altogether. It is recommended that registration information be saved in case where registration information is mistakenly deleted.

 Save registration information.

1. Click on “Start,” “All programs,” “Softex” and “OmniPass control center” in this order.

The “OmniPass control center” window will appear.

2. Click on “Import/export of users.”

The “Import/export of users” window will appear.

3. Click on “Export of OmniPass user profile.”

The “Authentication of user export” window will appear.

4. Authenticate the fingerprint registered.

When authentication of fingerprints is succeeded, “Save users that have been exported by providing a name” window will appear.

Using Fingerprint Authentication

5. Enter the name of the registration information to save, and click on “Save.”

The message “User export has been completed.” will be displayed. Save in the “My document” folder as an example. Any names can be used for the registration information to be saved.

6. Click on “OK” from the message “User export is completed.”

User’s export is completed, and registration information is saved.

1. Click on “Start,” “All programs,” “Softex” and “OmniPass control center” in this order.

The “OmniPass control center” window will appear.

2. Click on “Import/export of users.”

The “Import/export of users” window will appear.

3. Click on “Import new users into OmniPass.”

The “Open files to import users” window will appear

 Read registration information.

When no users are registered for fingerprint authentication, the “OmniPass registration wizard” window may appear when starting the computer. When importing registration information, click on “Cancel.”

4. Select the registration information that has been saved and click on “Open.”

The “OmniPass import user” window will appear.

How to confirm domain

“Domain” for setting the registration information for fingerprint authentication can be checked by the following procedure.

1. Click on “Start.”

2. Right-click on “My Computer,” and click on “Properties” in the menu to be displayed.

The “System Properties” window will appear.

3. Click on the “Computer Name” tab.

5. Enter a user name, a domain, and a password, then click on “Next.”

The message “User import of OmniPass has been completed” will be displayed. Enter the same user name and password to be used in logging on to Windows.

4. A name that has been set to “Full computer name” is “Domain.”

6. Click on “OK.”

7. Restart your computer.

Restarting the computer enables the registration information that has been read (imported) to be effective.

Using Fingerprint Authentication

Setup window

Setting for fingerprint authentication can be changed with “OmniPass control center.”

 How to start “OmniPass control

center”

Start “OmniPass control center” in the following procedure.

1. Click on “Start,” “All programs,” “Softex” and “OmniPass control center” in this order.

The “OmniPass control center” starts.

 User Management

• Adding and deleting users

Users that use fingerprint authentication can be added and deleted. “Change registration information”

• User import/export

The user information that has already been set can be saved (exported), or the user information that is saved can be read (imported). “Save/Read registration information”

 User settings

• Audio

Sound coming from the computer when finger authentication is used is set.

• Taskbar Tips

This setting is for messages to be displayed

OmniPass icon in the notification area

in in the bottom-right corner of your desktop

when Windows is logged on.

• Enrollment

In addition to the fingerprints that have already been registered, new fingerprints can be added and registered.

 System settings

• Starting option

Fingerprint authentication can be used for logging on to Windows or you can terminate its use.

• Password management

The user name and password for logging in homepages by using fingerprint authentication are managed. To change login information, delete log-in information once, then reregister it.

 Vault management

Manage information for logging into homepages. When this setting screen is displayed, the fingerprints that have already been registered are to be authenticated. “Register log-in information on homepages”

• ID management

A user ID (user name) to be logged in homepages is managed.

 Encrypt and Decrypt

It allows you to encrypt files and entire folders with finger print sensor.

Using Fingerprint Authentication

• File & Folder encryption

In order to encrypt a file or folder, click on the folder or file to encrypt, right click on your mouse button, choose “Omnipass Encrypt File(s)”. Omnipass will then perform the encryption on the file selected. To decrypt, click on the file and right click on your mouse button and choose “Omnipass Decrypt File(s)”. Omnipass will decrypt your file for viewing.

Please take note that certain files and folder in Windows are not possible to encrypt.

Please refer to Omnipass help file in your LifeBook for further information.

 Version information

Version inf ormation on fingerprint authentication utility is displayed.

 Scrolling

The Fingerprint sensor now comes with a scrolling function. Taking advantage of the sensor’s technology, users will be able to scroll up and down a document by swiping the finger upwards to scroll up and swiping down to scroll down.

SHOCK SENSOR UTILITY

General information

The Shock Sensor Utility is designed to decrease the risk of damage to the computer's hard disk drive (HDD) in the event of excessive impact or vibration. Additionally, the Shock Sensor Utility has the ability to improve the security of the computer by automatically locking the computer with a password when it is carried. Note that the HDD protection and computer locking features are mutually exclusive; both cannot be selected at the same time.

Setting up the Shock Sensor Utility

1. Double-click the Shock Sensor Utility icon ) in the Notification Area at the bottom-

( right of the screen. The [Shock Sensor Utility] window appears.

• Action

Select the action you wish this utility to perform:

– Protect HDD from impact

HDD head is retracted when an impact to the computer is detected.

– Lock computer when carried

Lock the computer when it is being carried.

– Nothing

No action.

2. Click the [Setting] button (

Sensor Utility Settings] window appears.

). The [Shock

• Sensitivity of impact/horizontal move/ fall/carry detection

Adjust the sensitivity of the acceleration sensor based on system motion or impact.

• Ignore periodic vibration

If vibration is periodic, disregard it.

• Ignore mouse click

When the mouse is clicked, sensitivity is temporarily lowered.

Getting Started with your LifeBook

Notebook

• Ignore keyboard action

When the keyboard is used, sensitivity is temporarily lowered.

• Confirm calibration when user logs on

Select [Confirm calibration when user logs on] if you want to recognize the current orientation as horizontal at logon.

• Perform calibration automatically when user logs on

Select [Perform calibration automatically when user logs on] if the system is normally used on a horizontal surface.

• [Calibrate Now]

The calibration is executed. Please position the computer as horizontally as possible, then click the [Calibrate Now] button. The current horizontal position will be recognized as the true horizontal by performing the calibration.

3. Click the [OK] or [Cancel] button ( [Setup] window closes.

Notes

Before using the Shock Sensor utility, please be aware of the following points.

• The Shock Sensor Utility does not completely

protect the HDD of the computer.

• The Shock Sensor Utility does not provide the

computer with absolute security.

• The computer may stop temporarily while HDD

head is being retracted. To start the computer again, please keep it horizontal.

). The

System Requirements

The Shock Sensor Utility runs under the following operating environment.

System

Available hard disk space

Microsoft® Windows® XP Home Edition Service Pack 2

Microsoft® Windows® XP Professional Service Pack 2

Microsoft® Windows® XP Tablet PC Edition 2005

5 MB or more

Requirements

DC Output Cable

AC Adapter

POWER SOURCES

DC Power Jack

AC Cable

Connecting the Power Adapter

The AC adapter provides power for operating your notebook and charging the batteries.

Connecting the AC Adapter

1. Plug the DC output cable into the DC power jack on your notebook.

2. Plug the AC adapter into an AC electrical outlet.

The Li-ion battery is not charged at the point of purchase. Remember to connect an AC adapter to your notebook to charge it when you use it for the first time.

Getting Started with your LifeBook

Notebook

Power On

Power/Suspend/Resume button

Y ou can use the P ower/Suspend/Resume b utton to turn on your notebook. Once you have connected an AC adapter to the notebook or charged the internal Lithium ion battery, you can power on your notebook.

When you turn on your notebook, be sure you have a pow er source connected to it. This means that at least one battery is installed and charged or that the AC adapter is connected and has power.

You can press the Power/Suspend/Resume button to turn off the notebook. After you have finished working on the notebook, you can either leave it in Standby (i.e. suspend) mode or turn it off.

Do not carry the notebook around when it is still power on. Do not subject the notebook to shocks and vibrations. Failure to do so ma y damage the notebook.

Power Off

Before turning off the power, chec k that the Hard Disk Access, Optical Disk Drive Access and PC Card Slot Access indicators are off. If you po wer off the notebook when it is accessing the disk or PC Card, data may be lost or corrupted. To power off the notebook, always shut down the notebook properly using the Windows shutdown procedure.

Remember to close all files, exit all applications and shut down the operating system prior to turning off the power using the power button. If documents are opened when the notebook is turned off, data may be lost and this may result in disk errors.

Remember to use the correct procedure to shut down the notebook. The proper procedure is:

1. Click the Start button and then click Shut Down or turn Off notebook.

2. Select the Shut Down option from within the Shut Down Windows dialog box.

3. Click OK to shut down your notebook.

When you power on your notebook, it will perf orm a Power On Self T est (POST) to chec k the internal parts and configuration for normal functionality. If an error is found, your notebook will emit an audio warning and/or show an error message.

After satisfactory completion of the Power On Self Test (POST), your notebook will load your operating system.

CHANGING THE INTERNAL BATTERY PACK

Before changing the internal battery pack, turn off the notebook and

disconnect the AC adapter from it. To avoid shock hazards and damage to your notebook, be careful not to touch internal components of the notebook, including the battery connector.

 Changing the internal battery

pack

1. T urn off the notebook and disconnect the AC adapter from it.

2. Close the LCD panel and place your notebook upside down.

Battery Release Latches

Battery Compartment

4. Install a new battery pack.

Press the latches on the battery pack and align it to fit into the battery compartment of the notebook. When the battery falls in place, push the battery inwards as shown and release the latches.

Battery Release Latches

Close the LCD panel gently . Do not e xert excessive pressure to it. Failure to do so may damage the LCD panel.

3. Remove the battery pack.

While pressing the latches that lock the battery, push the battery outwards in the direction of the arrow as shown.

Battery Compartment

After removing the internal battery pack, please take necessary precautions to prevent it from being shorted. For example, you can seal the connector ends with insulating tape. After remo ving the battery pack, do not mix it with other types of battery.

The internal battery pack contains recycle material.

User-Installable Features

ADDING MEMORY MODULE

Where to install memory module

Your notebook has an expansion RAM module slot (slot 2) to add in one additional memory module. The memory capacity of the notebook can be increased to a maximum of 4 GB (2048 MB x 2).

Preparing necessary items

• Philips screwdriver

Use a screwdriver of appropriate size to remove the screws on the cover. Failure to do so may damage the head of the screws.

Memory compartment cover

Total capacity Slot 1 Slot 2

256 MB 256 MB 512 MB 256 MB 256 MB 768 MB 256 MB 512 MB 1 GB 512 MB 512 MB 2 GB 1024 MB 1024 MB 4 GB 2048 MB 2048 MB

This LifeBook is capable of operating in dual channel memory mode. To realize the full performance benefits of dual channel operations, we recommend you upgrade memory module using Fujitsu memory module such that the two memory modules in the memory slots are of the same capacity and specification.

Installing memory module

To install memory, perform these steps.

Before installing any memory module, remember to power off the notebook

and disconnect the AC adapter from it. Keep small objects, such as a cover,

caps and screws, out of the reach of babies and children. These small objects may suffocate a baby or child if they are swallow ed accidentally . Should such an accident happen, consult a doctor immediately.

Memory Module Configuration Table. The table below shows combinations of memory that can be installed on your notebook.

The installation of any combination of memory other than the combinations shown below can impair the functioning of your notebook.

Certain components around the memory slots are very hot when the

notebook is powered on for a long period of time.

To avoid possible burns, do not install or remove memory module immediately after turning off the notebook but wait for a while until its internal components cool down.

To install or remove a memory module, hold it by the edge and be careful not to

touch any component and IC. Memory module is made of materials

sensitive to human body static charges. Before handling a memory module, always touch an appropriate metal object to discharge static charges from your body.

Please remember to turn off the notebook before you begin to install or

remove a memory module. If the notebook is placed in standby or hibernate mode while the memory is removed, data may be lost or corrupted. This may also damage the memory module.

1. T urn off the notebook and disconnect the AC adapter from it.

2. Close the LCD panel and place the notebook upside down.

3. Remove the two screws securing the memory compartment slot cover and remove it.

Remove the battery compartment cover at the bottom of the notebook.

4. Install the memory module

Insert the memory module into the slot with the notch in the memory module aligned with the projection on the connector, and push the memory module down unit it locks in place with a click sound.

Notch in the memory module

5. Attach the memory compar tment cover and secure it with screws.

Attach the cover removed in step 3.

Memory compartment cover

User-Installable Features

Checking the memory capacity

If the memory is not installed correctly, an error message "Expansion memory

error" may be displayed when you turn on the notebook. If such a message appears, turn off the notebook, remove the memory module and reinstall it.

1. Turn on the notebook.

2. Click the Start button and select Control Panel.

The Control Panel window appears.

3. Click Performance and Maintenance, and then System.

The System Properties dialog box appears.

4. Check whether the numeric value has increased by the size of the memory you have added.

The notebook specifications may vary between countries, please check with your local distributor for actual configuration.

Changing memory module

The memory module installed on your notebook can be replaced with a larger size of memory.

1. Turn off the notebook and disconnect the AC adapter from it.

2. Close the LCD panel and place the notebook upside down.

3. Remove the two screws securing the memory compartment cover and remove it.

Remove memory compartment cover at the bottom of the notebook.

Memory compartment cover

5. Click OK.

If the numeric value displayed does not agree with the memory capacity of your

notebook, check the newly installed memory module.

4. Remove the memory module.

Displace the hook on each side from the memory module. The memory module comes up slightly. Pull the memory module diagonally up to detach it from the slot.

6. Attach the memory compartment cover.

Attach the cover removed in step 3.

Memory compartment cover

5. Install a new memory module.

Insert the memory module diagonally into the slot with the notch in the memory module aligned with the projection on the connector. Push memory module down until it clicks into place.

Notch in the memory module

After you have installed or remove a memory module, check the memory

capacity of you notebook to verify that the memory module is installed properly.

Troubleshooting

TROUBLESHOOTING

Your Fujitsu LifeBook notebook is sturdy and undergoes stringent reliability tests. However, you may encounter simple setup or operating problems that you can solve on the spot or problems with peripheral devices, that you can solve by replacing the device . The inf ormation in this section helps you isolate and resolve some of these straightforward problems and identify failures that require service.

Identifying the Problem

If you encounter a problem, go through the following procedure before pursuing complex troubleshooting:

1. Turn off your LifeBook notebook.

2. Make sure the AC adapter is plugged into your notebook and to an active AC power source.

3. Make sure that any card installed in the PC Card slot is seated properly. You can also remove the card from the slot, thus eliminating it as a possible cause of failure.

4. Make sure that any devices connected to the external connectors are plugged in properly . You can also disconnect such devices, thus eliminating them as possible causes of failure.

5. T urn on your notebook. Make sure it has been off at least 10 seconds before you turn it back on.

6. Go through the boot sequence.

7. If the problem has not been resolved, refer to the Troubleshooting Table that follows for more detailed troubleshooting information.

8. If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support representative.

Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution:

• Product name

• Product configuration number

• Product serial number

• Purchase date

• Conditions under which the problem occurred

• Any error messages that have occurred

• Hardware configuration

• Type of device connected, if any

See the Configuration Label on the bottom of your notebook for configuration and serial numbers.

Specific Problems

Using the Troubleshooting Table

When you have problems with your LifeBook notebook, try to find the symptoms under the Problem column of the troubleshooting table. You will find a description of common causes for that symptom under the column Possible Cause. Follow the instructions on the Possible Solution column to resolve the problem. All possible causes or solutions may not apply to your notebook.

If you keep notes about what you hav e tried, your support representative may be able to help you more quickly by giving additional suggestions over the phone.

T roubleshooting T able

Problem Possible Cause Possible Solution

Audio Problem

There is no sound coming from the built-in speakers.

The software volume control is set too low.

Adjust the sound volume control settings in your software, operating system and applications.

Headphones are plugged into your notebook.

BIOS audio settings are incorrect.

Software driver is not configured correctly.

The speakers have been muted using the Volume icon in the system tray.

DVD/CD-RW/CD-ROM Drive Problems

LifeBook notebook fails to recognize DVD/CD-RW/ CDROM’s.

Protective sheet is still in the DVD/CD-RW/CDROM drive tray.

DVD/CD-RW/CD-ROM is not pushed down onto raised center circle of the drive.

DVD/CD-RW/CD-ROM tray is not latched shut.

Incorrect DVD Player or no DVD Player software is installed.

Plugging in headphones disables the built-in speakers, remove the headphones.

Set the BIOS setup utility to the default values within the Multimedia Device Configuration menu.

Refer to your application and operating system documentation for help.

Click on the Volume icon in the tool tray on the bottom right of the screen. (It looks like a speaker). If the Mute box is checked, click on it to uncheck it.

Remove the protective sheet from the DVD/ CD-RW/CDROM drive tray.

Open DVD/CD-RW/CD-ROM tray and reinstall DVD/CD-RW/CD-ROM properly.

Push on the front of the DVD/CD-RW/CDROM tray until it latches.

Install DVD Player software.

Troubleshooting

Problem Possible Cause Possible Solution

DVD/CD-RW/CD-ROM Drive Problems

LifeBook notebook fails to recognize DVD/CD-RW/ CDROM’s.

(continued)

Wrong drive designator was used for DVD/CDRW/CD-ROM in the application.

Verify the drive designator used by the application is the same as the one used by the operating system. When the operating system is booted from a DVD/ CD, drive designations are automatically adjusted.

The DVD/CD-RW/ CD-ROM Access indicator on the Status Indicator Panel blinks at regular intervals when no DVD/CDRW/CD-ROM is in the tray or the optical drive is not installed.

Windows DVD/CD-RW/ CD-ROM auto insertion function is disabled.

DVD/CD-RW/CD-ROM is dirty or defective.

The Windows DVD/CDRW/CD-ROM auto insertion function is active and is checking to see if a DVD/CD-RW/CD-ROM is ready to run.

Start the DVD/CD-RW/CD-ROM from the desktop or application software or re-enable the Windows DVD/CD-RW/CD-ROM auto insertion function.

Wipe DVD/CD-RW/CD-ROM with a nonabrasive CD cleaning cloth and reinsert. If it still does not work, replace a new DVD/CDRW/CD-ROM in the drive.

This is normal. However, you may disable this feature.

Problem Possible Cause Possible Solution

Floppy Disk Drive Problems

You cannot access your floppy disk.

You tried to write to a write protected floppy disk.

Eject the floppy disk and set it to write enable.

Floppy disk is not loaded correctly.

The floppy disk drive may not be properly installed.

Security is set to protect access to floppy disk data.

Hard Drive Problems

You cannot access your hard drive.

Keyboard or Mouse Problems

The built-in keyboard does not seem to work.

The setup utility is incorrectly set for your internal (Primary Master) or optional second hard drive (Primary Slave).

The wrong drive designator was used by an application when a bootable CD-ROM was used to start the notebook.

Security is set so your operating system cannot be started without a password.

The notebook has gone into Suspend mode.

Your application has locked out your keyboard.

Eject floppy disk, check orientation and reinsert.

Remove and re-install your floppy disk drive.

Verify your password and security settings.

Revise BIOS settings to set both Primary Master and Primary Slave correctly .

Verify drive designator used by application is in use by the operating system. When the operating system is booted from a CD, drive designations are automatically adjusted.

Verify your password and security settings.

Push the Power/Suspend/Resume button.

Try to use your integrated pointing device to restart your system.

Troubleshooting

Problem Possible Cause Possible Solution

Keyboard or Mouse Problems

You have installed an external keyboard or mouse, and it does not seem to work.

Your external device is not properly installed.

Your operating system software is not setup with the correct software driver for that device.

Re-install your device.

Check your device and operating system documentation and activate the proper driver.

You have connected an external keyboard or a mouse and it seems to be locking up the system.

Memory Problems

Your Power On screen, or Main menu of the BIOS setup utility information, does not show the correct amount of installed memory.

Modem Problems

Messages about modem operation.

Your mouse or keyboard is connected to the wrong PS/2 port on the optional Port Replicator.

Your operating system software is not setup with the correct software driver for that device.

Your system has crashed.

Your memory upgrade module is not properly installed.

You have a memory failure.

Messages about modem operation are generated by whichever modem application is in use.

Plug the mouse into the PS/2 Mouse port and the external keyboard or numeric key pad into the PS/2 Keyboard port.

Check your device and operating system documentation and activate the proper driver.

Try to restart your notebook.

Remove and re-install your memory upgrade module.

Check for Power On Self Test (POST) messages.

See your application software documentation for additional information.

Problem Possible Cause Possible Solution

PC Card Problems

A card inserted in the PC Card slot does not work or is locking up the system.

The card is not properly installed.

The card may have been installed while an application was running, so your notebook is not aware of its installation.

Remove and re-install the card.

Close the application and restart your notebook.

Power Failures

You turn on your LifeBook notebook and nothing seems to happen.

Your software may not have the correct software driver active.

You may have the wrong I/O address selected for the activated PC Card.

Your PC Card device and another device are assigned the same I/O address.

The installed primary battery is completely discharged, there is no optional second battery installed or there is no Power adapter (AC adapter) installed.

The primary battery is installed but is faulty.

The battery or batteries are low.

See your software documentation and activate the correct driver.

See your PC Card documentation to determine the required I/O address. Change the settings in the BIOS.

Check all I/O addresses located within the BIOS setup utility and any other installed hardware or software to make sure there are no duplications.

Check the Status Indicator Panel to determine the presence and condition of the batteries. Install a charged battery or a Power adapter.

Use the Status Indicator panel to verify the presence and condition of the batteries. If a battery is indicating a short, remove that battery and operate from another power source or replace that battery.

Check the Status Indicator Panel to determine the presence and condition of the batteries. Use a Power adapter to oper ate until a battery is charged or install a charged battery.

The power adapter (AC adapter) is not plugged in properly.

Verify that your adapter is connected correctly.

Troubleshooting

Problem Possible Cause Possible Solution

Power Failures

You turn on your LifeBook notebook and nothing seems to happen.

(continued)

The power adapter (AC adapter) has no power from the AC outlet.

The power adapter (AC adapter) is faulty.

Move the AC cord to a different outlet, check for a line switch or tripped circuit breaker for the AC outlet.

Try a different power adapter or install a charged optional second battery.

Your LifeBook notebook turns off all by itself.

The power management parameters are set for auto timeouts which are too short for your operating needs.

You are operating on battery power only and have ignored a low battery alarm until the batteries are all power drained empty and your machine has gone into Dead Battery Suspend mode.

You have a battery failure.

Your power adapter has failed or lost its power source.

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Power/Suspend/Resume b utton. Check your power management settings, or close your applications and go to the Power Options menu to adjust the timeout values to better suit your needs.

Install a power adapter or a charged battery and then push the Power/Suspend/Resume button.

Verify the condition of the batteries using the Status Indicator Panel, and replace or remove battery that is shorted.

Make sure the adapter is plugged in and the outlet has power.

Problem Possible Cause Possible Solution

Power Failures

Your LifeBook notebook will not work on battery alone.

The installed batteries are dead.

No batteries are installed.

Replace the battery with a charged one or install a Power adapter.

Install a charged battery.

The batteries seem to discharge too quickly.

The batteries are improperly installed.

Your installed batteries are faulty.

You are running an application that uses a great deal of power due to frequent hard drive access or DVD/CD-ROM access, use of a modem card or a LAN PC card.

The power savings features may be disabled.

The brightness is turned all the way up.

The batteries are very old. The batteries have been

exposed to high temperatures.

The batteries are too hot or too cold.

Verify that the batteries are properly connected by re-installing them.

Verify the condition of the batteries using the Status Indicator panel and replace or remove any batteries that are shorted.

Use both the primary battery and an optional second battery and/or use a power adapter for this application when at all possible.

Check the power management and/or setup utility settings in the Power Savings menu and adjust according to your operating needs.

Turn down the brightness adjustment. The higher the brightness the more power your display uses.

Replace the batteries. Replace the batteries.

Restore the notebook to normal operating temperature. The Charging icon on the Status Indicator panel will flash when the battery is outside its operating range.

Troubleshooting

Problem Possible Cause Possible Solution

Shutdown and Startup Problems

The Suspend/ Resume button does not work.

The Suspend/Resume button is disabled from the Advanced submenu of the Power menu of the setup utility.

Enable the button from the setup utility.

The system powers up, and displays power on information, but fails to load the operating system.

An error message is displayed on the screen during the notebook (boot) sequence.

You did not hold the button in long enough.

There may be a conflict with the application software.

The boot sequence settings of the setup utility are not compatible with your configuration.

You have a secured system requiring a password to load your operating system.

Internal hard drive was not detected.

Power On Self Test (POST) has detected a problem.

Hold the button longer. This may need to be a few seconds if your application is preventing the CPU from checking for button pushes.

Close all applications and try the button again.

Set the operating source by pressing the [ESC] key while the Fujitsu logo is on screen or use the [F2] key and enter the setup utility and adjust the source settings from the Boot menu.

Make sure you have the right password. Enter the setup utility and verify the Security settings and modify them as accordingly.

Use the BIOS setup utility or Primary Master submenu, located within the Main menu, to try to auto detect the internal hard drive.

See the Power On Self Test (POST) messages to determine the meaning and severity of the problem. Not all messages are errors; some are simply status indicators.

Problem Possible Cause Possible Solution

Shutdown and Startup Problems

Your notebook appears to change setup parameters when you start it.

BIOS setup changes were not saved when you made them and exited the BIOS setup utility returning it to previous settings.

Make sure you select Save Changes And Exit when exiting the BIOS setup utility.

Your system display won’t turn on when the system is turned on or when the system has resumed.

Video Problems

The built-in display is blank when you turn on your LifeBook notebook.

The BIOS CMOS hold-up battery has failed.

The system may be password-protected.

Something is pushing on the Closed Cover switch.

Contact your support representative for repairs. This is not a user serviceable part but has a normal life of 3 to 5 years.

Check the status indicator panel to verify that the Security icon is blinking. If it is blinking, enter your password.

Clear the Closed Cover switch.

Troubleshooting

Problem Possible Cause Possible Solution

Video Problems

The built-in display is blank when you turn on your LifeBook notebook.

(continued)

The notebook is set for an external monitor only.

Pressing [F10] while holding down the [Fn] key allows you to change your selection of where to send your display video. Each time you press the combination of keys you will step to the next choice. The choices, in order are: built-in display only, external monitor only, both built-in display and external monitor.

The LifeBook notebook turned on with a series of beeps and your built-in display is blank.

The display goes blank by itself after you have been using it.

The angle of the display and the brightness settings are not adequate for your lighting conditions.

The power management time-outs may be set for very short intervals and you failed to notice the display come on and go off again.

Power On Self Test (POST) has detected a failure which does not allow the display to operate.

The notebook has gone into Video Timeout, Standby mode, Suspend mode or Save-to-Disk mode because you have not used it for a period of time.

The power management time-outs may be set for very short intervals and you failed to notice the display come on and go off again.

Move the display and the brightness control until you have adequate visibility.

Press any button the keyboard, or move the mouse to restore operation. If that fails, push the Power/Suspend/Resume button. (The display may be shut off by Stanby mode, Auto Suspend or Video Timeout)

Contact your support representative.

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Power/Suspend/Resume b utton. Check your power management settings, or close your applications and go to the Power Savings menu of the setup utility to adjust the timeout values to better suit your operation needs.

Press any button on the keyboard, or move the mouse to restore operation. If that fails, push the Power/Suspend/Resume b utton. (The display may be shut off by Standby Mode, Auto Suspend or Video Timeout)

Something is pushing on the Closed Cover switch.

Check the Closed Cover switch.

Problem Possible Cause Possible Solution

Video Problems

The application display uses only a portion of your screen and is surrounded by a dark frame.

You are running an application that does not support 800 x 600/1024 x 768 pixel resolution display and display compression is enabled.

Display compression gives a clearer but smaller display for applications that do not support 800 x 600/1024 x 768 pixel resolution. You can fill the screen but have less resolution by changing your display compression setting, (See the Video Features submenu, located within the Advanced menu of the BIOS.)

The Display is dark when on battery power.

You have connected an external monitor and it does not display any information.

You have connected an external monitor and it does not come on.

Miscellaneous Problems

An error message is displayed on the screen during the operation of an application.

The Power Management utility default is set on low brightness to conserve power.

Your BIOS setup is not set to enable your external monitor.

Your external monitor is not properly installed.

Your operating system software is not setup with the correct software driver for that device.

Your external monitor is not compatible with your LifeBook notebook.

Application software often has its own set of error message displays.

Press [Fn] + [F7] to increase brightness or double- click on the battery gauge and adjust Power Control under battery settings.

Try toggling the video destination by pressing [Fn] and [F10] together, or check your BIOS setup and enable your external monitor. (See the Video Features submenu, located within the Advanced Menu of the BIOS.)

Reinstall your device.

Check your device and operating system documentation and activate the proper driver.

See your monitor documentation and the External Monitor Support portions of the Specifications section.

See your application manual and help display screens for more information. Not all messages are errors. Some may simply be status messages.

Fujitsu LifeBook A6010 User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual