Removing and installing components
during servicing49
Settings in BIOS Setup Utility50
Troubleshooting and tips55
Technical data63
Manufacturer’s notes65
Index66
Page 6
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Microsoft and Windows are trademarks or registered trad emarks of the Microsoft
Corporation in the United States and/or other countries.
TM
HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.
Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.
Adobe Reader is a trademark of Adobe Systems Incorporated.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Other certification markings .............................................................. 65
Index .................................................................................. 66
Fujitsu5
Page 10
Contents
6Fujitsu
Page 11
Innovative technology
Innovative technology
... and ergonomic design m ake y our device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user componen ts of your notebook
canbefoundin"
Further information
The W indows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Ports and controls", Page 9.
Fujitsu7
Page 12
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective throu gh failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
Indicates
•terms and texts used in a software interface, e.g.: Click on Save
•names of programs or files, e. g. Windows or setup.exe.
Indicates
•cross-references to another section, e.g. "Safety information"
•cross-references to an external source, e.g. a web address: For more
information, go to "
•Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts/"
F10
8Fujitsu
Page 13
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and connections of the device. Please familiarise yourself with
these components before you start to work with the device.
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your n otebook.
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
In order to prevent burn injury or the device from overheating, do not lay the device
directly on your lap and make sure that the ventilation openings are not obstruct ed.
Read the information on the ambient conditions in the "
Page 63 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 49.
Cleaning the notebook", Page 15.
Technical data",
Removing and installing
This noteboo
equipment. I
please cont
Opening an
Please op
12Fujitsu
k complies with the relevant safety regulations for data processing
f you have questions about using your notebook in a particular area,
act your sales outlet or our Hotline/Service Desk.
gle of the LCD screen
en the LCD screen carefully until you feel resistance. Do not try to open it further with force!
Page 17
Important notes
Additional safety notes for devices with
wireless components
If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your note book,
you must be sure to observe the following safety notes when using y our not ebook:
•Switch off the wireless components when you are in an aircraft or driving in a car.
•Switch off the wireless components when you are in a hospital, an operating
room or near a medical electronics system. The transmitted radio waves
can impair the operation of medical devices.
•Switch off the wireless components when you let the device get near flammable
gases or into hazardous environments (e.g . petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch wireless components on and off, see chapter
"
Switching the wireless components on and off", Pag e 38.
Energy saving
NotesEnergyEnergysaving
Switch the notebo
are not using the
Youwillthenbe
ok off when it is not in use. Switch off external, connected devices if you
m. If you use the energy saving fun ctions, the notebook uses less energy.
able to work for longer before having to recharge the battery.
Energy efficien
You save money
Energy savin
► Make use of the power management features (see ""Using the power-management features",
Page 36").
Fujitsu13
cy is increased and the environmental impact is reduced.
while protecting the environment.
g under Windows
Page 18
Important notes
Travelling w ith your notebook
MobileoperationNotesTransportationNotebook
Please observe the points listed below when travelling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch off the wireless component for data security reasons. With data traffic via a wire less
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad, check that the mains adapter can be operated with the
local mains vo ltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.
TransportationNotebook
► Switch the notebook off.
► Unplug the mains adapter and all external devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bumps, use a noteboo k carrying
case to transport your notebook.
14Fujitsu
Page 19
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
Important notes
► Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreen
► In order to prevent accidentially switching the device on, remove the powe r cable from the mains
adaptor and remove the battery (see "
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and th e touchpad.
Ensure that no liquid enters the device.
.
Removing and installing the battery", Page 30).
Fujitsu15
Page 20
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
When the device is delivered, the battery is located in the battery compartment. The battery
must be charged if you want to operate your device using the battery.
When u sed on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and
► Unpack all the individual parts.
► Check your
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or m ay flicker.
Please follow the instructions on the scree n.
NEVER switch off yo ur device during the first-time setup process.
Mains adapter connecting", Page 17.Themains
checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
PackagingTransport
device for any visible damage which may have occurred during transportation.
e
You m a y n e
16Fujitsu
ed the packaging in the future, if you need to transport your device.
Page 21
Selecting a location
SelectingalocationDeviceMainsadapter
Select a suitable location for the device before setting it up. F ollow
the instructions below when doing so:
•Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
•Never place the device on a soft s urface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
•The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
•Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
•Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
•Never cover the ventilation slots of the device.
•Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
First-time setup of your device
► Connect the power cable (1) to the power
adapter provided for the device, see
chapter "
Technical data", Page 63.
► Plug the mains cable (2) into a mains outlet.
3
► Connect the mains adapter cable (3) to
the DC jack (DC IN) of the device.
2
1
Fujitsu17
Page 22
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use yo
is pre-installed on the
► During installat
hard disk.
ion, follow the instructions on screen.
If a Windows ope
information on
on the device o
You can find inf
on the Intern
et at "
ur device for the first time, the operating system
► Switch on your device.
rating system is installed on your device, you will find more
the system and drivers, help programmes, updates, manuals etc.
r on the Internet at "
http://www.fujitsu.com/fts/support/".
ormation and help on the Windows operating system functions
http://windows.microsoft.com".
18Fujitsu
Page 23
Working with the notebook
Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebo ok. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the drives and the keyboard functions.
Connecting external devices", Page 44 for instructions on how to connect
Please refer to the notes in "Important notes", Page 12.
Fujitsu19
Page 24
Working with the notebook
Status indicato rsDescription
Power-on indicator/Standby
StandbyindicatorPowerindicator
•The indicator is lit: The notebo
•The indicator flashes: The notebook is in standby mode.
•The indicato r is not lit: The no
Battery status indicator/mains connection
The state of charge of the battery is shown by the battery indicator.
1. With AC adapter connected:
•The indicator lights up oran ge: The battery is charging.
•The indicator is off: Charging is completed.
•The indicator flashes orange: The battery cannot be charged as
the battery is too hot or cold for charging. The charging process
is continued as soon as the battery reaches a permissible
temperature again.
2. Running on battery (without AC adapter):
•The indicator is off: Battery level is 100-20%.
•The indicator lights up red: Battery level is 19-0%.
•The indicator flashing slowly red: Battery level is 19-0% a nd the
system is in p ower saving mode.
3. Battery abnormality/error:
The indicator flashes red.
Indicator is illuminated: One of the drives (e.g. hard disk, optical drive) is
being accessed.
Num Lock indicator
IndicatorNumLock
The indicator is lit: The
keypad is activated. You can output the characters indicated on the upper
right of the keys.
Caps Lock indicator
IndicatorCapsLock
The indicator is lit: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the
character p rinted on the upper left of the key will appear when that key
is pressed.
ok is switched on.
tebook is switched off.
Num
key has been pressed. The virtual numerical
20Fujitsu
Page 25
Switching on the notebook
The power-on indicator is lit.
Notebook: switching off
Back up your data and close all applications before you switch off your
device. Otherwise data might be lost.
Working with the notebook
► Open the LCD screen.
Switchingon
► Press the ON/OFF button for about 1
second to switch the notebook on.
► Shut down the operating system correctly.
Notebook
► If the notebook does not switch itself off
automatically, press the ON/OFF button
for about 5–10 seconds.
► Close the LCD screen.
Fujitsu21
Page 26
Working with the notebook
Keyboard
KeyboardNumerickeypadNumerickeypadButtons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The keyboard has been desig
Some enhanced keyboard fun
The following descriptio
are described in the relev
The figure below shows how
The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard.
ctions are m apped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your actua l device.
Num
}
}
=
0
=
}
0
+
0
=
}
}
Alt Gr
22Fujitsu
Page 27
KeyDescription
Backspace key
The Backspace key deletes the character to the left of the c ursor.
BackspaceBackspace
Working with the notebook
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates
is e xecuted when you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
sthiskey.
Caps Lock key
The Caps Lock key activates the C aps Lock mode, and the corresponding
icon is displayed in the Windows information area. In Caps Lock mode, all
of the chara cters you type appear in upper case. In the case of overlay
keys, the character printed on the upper left of the key will appear when
that key is pressed. To cancel the Caps Lock function, simply press the
Caps Lock key again.
ShiftkeyCapsLock
Shift key
The Shift key ca
keys, the chara
keyispressed.
ShiftkeyShift
uses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears whe n that
Fn key
Fn
The
"
Fnkey
key enabl
Key combina
es the special functions indicated on overlay keys (see
tions", Page 24).
Cursor keys
The cursor
left, or ri
CursorkeysCursorcontrol
keys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
Fujitsu23
Page 28
Working with the notebook
Separate number block
NumerickeypadSeparatenumerickeypadNumLock
The keyboard of your notebook has a separate number block on the far r ight.
Key combinations
Keycombinations
The following description of key combinations applies to Windows operating systems. Some of the
following key combinations may not function in other operating systems or with certain device drivers.
Other key combinations are described in the relevant manu als supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.
CombinationDescription
Switch microphone on / off
This key combination switches the microphones of the notebook
off or on.
Fn+F1MicrophoneMicrophone
Switching the loudspeakers on / off
This key combination switches the loudspeakers of the notebook
off or on.
Fn+F2LoudspeakersLoudspeakers
Decrease volume
This key combination reduces the volume of the internal
loudspeakers.
Fn+F3Volume
Increase volume
This key combination increases the volume of the internal
loudspeakers.
Fn+F4Volume
24Fujitsu
Page 29
CombinationDescription
Switching the wireless compone
This key combination switches t
Fn+F5wirelesscomponentswirelesscomponents
Working with the notebook
nts on / off
he wireless components off or on.
AltCtrl
++
Del
Switching the touchpad and to
This key combination switche
buttons on or off.
Fn+F6touchpadtouchpadbuttonstouchp ad
uchpad buttons on/off
s the touchpad and the touchpad
Decrease screen brightness
This key combination decreases the brightness of the screen.
Fn+F7LCDscreenscreen brightness
Increase screen brightness
This key combination increases the brightness of the screen.
Fn+F8screenbrightness
Power management fu
Use this key combina
functions (see cha
Page 36).
Fn+F9Powermanagementfunctions
Toggle output scr
Use this key comb
display if an ex
Screen output i
ternal monitor is connected.
s possible:
•only on t he not
nctions
tion to activate the power management
pter "
Using the power-management features",
een
ination to select which screen(s) is/are used for
ebook’s LCD screen
•on the LCD screen of the notebook and the external monitor
atthesametime
•only on the ex
ternal monitor
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
Fn+F10Toggleoutputscreen
Switch between open applications
Use this key combination to switch between several open
applications.
Alt+Tab
Windows
This key
window
Ctrl+Alt+Del
Back ta
This k
stop.
t+Tab
tab
Shif
Back
security/Task-Manager
combination opens the Windows security/Task-Manager
.
b
ey combination moves the cursor back to the previous tab
Fujitsu25
Page 30
Working with the notebook
Key combinations using the Windows keys are detailed in the manual
for your operating system.
Country and keyboard setting
► Change the country and keyboard settings as described in the documentation for your operating
system.
s
Touchpad and touchpad buttons
Keep the touchpad clean
TouchpadTouchpad
Do not use the touchpad i
Do not rest heavy obje
1
The touchpad enables you to move the mouse pointer on the screen.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
You can use a key combination to disable the touchpad, to avoid accidentally moving
the pointer on the screen (see also "
. Protect it from dirt, liquids and grease.
f your fingers are dirty.
cts (e.g. books) on the touchpad or the touchpad buttons.
1 = Touchpad
2 = Touchpad buttons
2
Key combinations", Page 24).
Moving th
► Move your finger on the touchpad.
Touchpad
The poin
26Fujitsu
epointer
ter will move.
Page 31
Working with the notebook
Selecting an item
► Move the pointer to the item you wish to select.
Touchpad
► Tap the touch pad once or press the left button once.
The item is selected.
Executing commands
► Move the pointer to the fiel
Touchpad
► Tap the touchpad twice or press the left button twice.
The command is executed.
d you wish to select.
Dragging items
► Select the desired item.
Touchpad
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
Switching the Touchpad on and off
You can switch the to uch pad on and off using the keyboard, see
"
Key combinations", Page 24.
Fujitsu27
Page 32
Working with the notebook
LCD screen
LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons,
these screens are manufactured for a particular resolution. An optimum and sharp image can
only be ensured with the resolution intended for the particular screen. A screen resolution
which differs from the specification can result in an unclear image.
The resolution of your notebook’s screen is set to the optimum at the factory.
With the present standards of production technology, absolutely flawless screen images
cannot be guaranteed. There may be a few constantly ligh t or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixels is
specified in the international standard ISO 9241-307 (Class II).
Example:
A screen w ith an HD resolution of 1366 x 76 8 has 1366 x 768 = 1049088 pixels. Each pixel consists
of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel
A pixel consists of 3
blue. A pixel is the
by co mplete functi
Subpixel
A subpixel is a sep
within a pixel tha
ClusterA cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.
subpixels, normally red, green and
smallest element that can be generated
onality of the display.
arately addressable internal structure
t enhances the pixel function.
Background li
LCD screens a
lighting can
cansetthebr
Synchroni
For more in
under "Tog
ghting
re operated with background lighting. The luminosity of the background
decrease during the period of use of the notebook. However, you
ightness of your screen individually.
sing the display on the LCD screen and an external monitor
formation, please refer to the c hapter "
Key combinations", Page 24
gle output screen".
28Fujitsu
Page 33
Working with the notebook
Camera
Camera
Depending on the software used, you can use your camera to take pictures,
record video clips or take part in web chats.
The camera has its own statu s indicator. The status indicator lights up when the camera is active.
•The picture quality depends on the lighting conditions and the software being used.
•You can only use the camera with a particular application (e.g. an Internet telephony
program or a video conferencing program which supports a camera).
•When using the camera, the notebook support must not shake.
•The camera automatically adjusts itself to the current light level. For this reason the
LCD display may flicker while the light level is adjusted.
Further information on use of the camera and additional settings can be found
in the Help function of the prog ram which uses the camera.
When not plugged into a mains socket, the notebook runs on its built-in battery. You
can increase the life of the battery by caring for the battery properly. The average
battery life is around 500 charge/discharge cycles.
You can extend the battery life by taking ad vant age of the available energ y saving functions.
Charging, caring for and maintaining the battery
BatteryBattery
The notebook’s rechargeable battery can only be charged when the ambient temperature
is between 5 °C / 41 °F and max. 35 °C / 95 °F.
You can charge the battery by connecting the notebook to the mains adapter
(see "
Mains adapter connecting", Page 17).
Please note that the battery will not be charged if the battery status is between
90% and 100%. If the battery status is less than 90% and the m ains adapter is
connected, the battery will be charged to 100%.
When the battery state of charge is low, a message from the operating system appears.
If you do not connect the ma ins adapter within about 5 minutes of the message
appearing, your notebook will automatically switch off.
Monitoring the battery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the battery symbol, the system displays the battery status.
Battery storage
rge,battery
acity,battery
BatteryBatterySelf-discha
Chargingcap
Store battery packs in a dry environment at a temperature between 0 °C / 32 °F and 30 °C / 86 °F.
The lower the temp erature at which the batteries are stored, the lower the rate of self-discharge.
If you will be storing batteries for a longer pe riod (more than two months),
the batte ry charge level should be approx. 30 %. To prevent exhaustive
discharge which would permanently damage the battery, check the level
of charge of the battery at regular intervals.
Removing and installing the battery
Only use batteries approved by Fujitsu for your notebook.
Never use force when fitting or removing a battery.
Make sure that no foreign bodies get into the battery connections.
Never store a battery for long periods in the discharged state. This
can make it impossible to recharge.
30Fujitsu
Page 35
Working with the notebook
Removing the battery
Please observe the safety informat ion in chapter "Important notes", Page 12.
Remove the power plug from the mains outlet!
► Switch the device off.
The device must not be in power saving mode!
► Close the LCD screen.
► Remove all the cables from the device.
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the de vice from being scratched.
1
2
► Remove the screw (1).
Keep the screw in a safe place.
► Lift the service door off the notebook (2).
Fujitsu31
Page 36
Working with the notebook
4
► Slide the release button in the direction of the arrow (3).
► Remove the battery
from the battery compartment (4).
3
32Fujitsu
Page 37
Inserting battery
Working with the notebook
1
► Position the rechargeable battery at the edge and fold it in the direction of the arrow (1).
► Slide the release button in the direction of the arrow (2).
4
3
2
► Place the service door into position, following the direction of the arrow (3).
► Fasten the service door in place with the screw (4).
► Turn the notebook the right way up again and place it on a flat surface.
► Reconnect the ca bles that you disconnected before.
Fujitsu33
Page 38
Working with the notebook
Optical drive (optional)
Opticaldrive
Handling data carriers
Handling
Observe the following guidelines when handling data carriers:
•Avoid touching the surface of a data carrier. Only handle data c arriers by their edges.
•Always store data carriers in their cases. This will protect the data carrier against
•Protect your data carriers against dust, mechanical vibrations and direct sunlight.
•Avoid storing a data carrier in areas subject to high temperatures or humidity.
You can use data carriers with a diameter of 8 cm / 3.15" or 12 cm / 4.7" in the drive.
When using a data carrier of lesser quality, vibrations and reading errors may occur.
CD/DVD indicator
r
CD/DVDindicato
The CD/DVD indicator flashes when a data carrier is inserted. The indicator goe s out when
the drive is ready for reading. The indicator lights up when the drive is being accessed.
You may only rem ove the data carrier when the indicator is unlit.
This product contains a light emitting diode, classification according to IEC 60825
1:2007: LASER CLASS 1, and must therefore no t be opened.
being covered in dust, scratched or damaged in any other way.
If the CD/DVD indicator does not go out after a data carrier has been inserted, but
instead continues to flash, this means that the drive cannot access the data carrier.
Either the data carrier is damaged or dirty or you are using a data
carrier that the drive cannot read.
f a power failure or damag e to the drive, you can remove the data carrier manually.
► Switch your
notebook off.
► Push a pen or a piece of wire (such as a
paperclip) firmly into the opening (1).
The drive t
the drive t
ray is ejected. You can now pull
ray (2) out of the drive.
2
1
Fujitsu35
Page 40
Working with the notebook
Using the power-management features
PowerPowerBattery
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
► Select the power management functions in your Control Panel.
If you need further information about an option, you can get help with most
settings by pressing
Whenthenotebooki
During power savin
orinaswapfile on t
Never turn off yo
nearly empty, cl
If you do not intend to use your notebook for a long period of time:
► Exit po wer s aving mode if necessary via the mouse or keyboard or by s witching on the
notebook.
► Close all opened programs and completely shut down the notebook.
Adjusting f
You can adjust the fan control in the BIOS Setup Utility. The following settings are available:
•Normal: The system is cooled to ensure that the maximum system
performance is always available.
•Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.
► Call up the BIOS Setup Utility.
► In the m enu Advanced - Miscellaneous Configurations select the Fan Control function.
► Choose the setting Normal or Silent.
Instructions for how to call up and operate the BIOS -S etu p- U tility can be found
in chapter "
s in power-saving mode, the following must be remembered:
an control
Settings in BIOS Setup Utility", Page 50.
F1
to open the Microsoft Help.
g mode, open files are held in the main memory
he hard disk.
ur notebook while it is in a power saving mode. If the built-in battery is
ose the open files and do not go into power saving mode.
36Fujitsu
Page 41
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following formats:
•SDHC
•SDXC
Inserting the memory card
► Carefully slide the memory card into the slot.
The label area should be facing upward. Do
not apply any force, otherwise the delicate
contact surfaces could be damaged.
Memorycard
The memory card may slightly stick
out of the slot.
Working with the notebook
Removing the memory card
d
Memorycar
To avoid any loss of data, always follow the correct procedure for removing the
card (see the documentation for your operating system).
► Pull the memory card out of the slot.
Fujitsu37
Page 42
Working with the notebook
Loudspeakers and microphones
MicrophoneLoudspeakersVolumecontrol
You w i l l find information about the exact position of speakers and microphones
in chapter "
Please refer to chapter "
and also enabling/disabling th e loudspeakers via the keyboard.
Ports and controls", Page 9.
Key combinatio ns", Page 24 for information on setting the volume
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "
Connecting external devices", Page 44.
Wireless LAN/Bluetooth wireless components
The installation of wireless components not approved by Fujitsu will
invalidate the certifications issued for this device.
Switching the wireless components on and off
► Press the key combination
WirelessLANWirelessLANBluetoothBluetooth
The Bluetooth module and the wireless LAN transmission unit (antenna) will be
switched off when you switch off the wireless comp onents.
Pay attention to the additional safety notes for devices with wireless
components in the "Safety/Regulations" manual.
Details on using a Wireless LAN can be found in the online help system
included in the Wireless LAN software.
Fn+F5
to switch the wireless components on and off (flight mode).
Setting up WLAN access
•Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on configuring the WLAN access can be found in the
documentation for your operating system.
38Fujitsu
Page 43
Working with the notebook
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
► Connect the network cable to the LAN
port of the notebook (1).
► Connect the network cable to your
network connection (2).
1
2
Your network administrator can help you to configure and use the LAN connections.
The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
Use a shielded network cable (CAT 5e).
Fujitsu39
Page 44
Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your passw ord,
you may be locked out and unable to access your data. Therefore,
please note the following information:
•Make r egular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
•Some security functio
of the passwords and ke
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not covere d by your warranty
and a charge will be made for assistance.
Using the Security Lock
Your device comes with a Security Lock m ec hanism for the Kensington Lock Cable. You
can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook
from theft. The Kensington Lock Cable is available as an accessory.
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup utility
to increase data security, please observe the following:
Make a note of the passwords and keep th em in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not cove red by your warranty and a charge will be made for assistance.
Passwordprotection
Your password can be up to
letters, numbers and spe
When using special char
country version of the k
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
BIOSSetupUtility
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in BIOS Setup Utility", Page 50 for a description
of how to call up an d operate the BIOS-Setup-Utility.
32 characters long and can contain
cial characters.
acters, please remember that they depend on the
eyboard being used.
Assigning the supervisor and user passwords
► Start the BI
► Select the Set Supervisor Password field and press the Enter key.
With Enter
► Enter the password and press the Enter key.
Confirm ne
► Enter the password again and press the Enter key.
Changes
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
If you d
► In the Exit menu, select the option Save Changes & Exit.
► Selec
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please
note that the user password only provides access to a few of the BI OS settings.
Fujitsu41
OS Setup Utility and go to the Security menu.
new Password: you are asked to enter a password.
w Password requires you to confirm the password.
have been saved is a confirmation that the new password has been saved.
o not want to change any other settings, you can exit BIOS Setup Utility.
t Ye s and press the Enter key.
Page 46
Security functions
Changing the supervisor or user password
You can only change the s upervisor passwo rd when you have logged into the
BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
► Call the BIOS Setup Utility andgototheSecurity menu.
► When changing the password, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
► In the Exit menu, select the option Save Changes & Exit.
► Select Ye s and press the Enter key.
The notebo ok will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user passw ord.
Password protection for booting of t he operating system
With the superv
section "
also prevent s
Operatingsystem
isor password you have set in the B IOS Setup Utility (see
ning the supervisor and user passwords", Page 41), you can
Assig
tarting of the operating system.
Activating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Boot option and press the Enter key.
► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key
► Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Boot option and press the Enter key.
► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
42Fujitsu
Page 47
Security functions
Password protection for the ha rd disk
If a supervisor password has been assigned, a password for the hard disk can
also be set in the Hard Disk Security me nu.
The hard disk is protected by this password. D ata on this hard disk can only be read
into another system if the correct password has been entered.
Fujitsu43
Page 48
Connecting external devices
Connecting external devices
Always refer to the safety information provided in "Import ant notes", Page 12 before
connecting or disconnecting any devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch o ff
the no tebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices require special drivers (see the o perating
system and external device documentation).
Connecting an external monitor
You can connect an external monitor to the digital HDMI port of th e notebook.
Screen outp ut is limited to a maximum of two screens at any one time (see "
► Switch off the notebook and the external monitor.
► Connect th e data cable of the external monitor to the monitor port of the notebook.
► First switch on the external monitor and then the notebook.
You can also use a key combination to switch back and forth between the external
monitor and the notebook’s LCD screen, see chapter "
You can display the same picture on the external monitor and the
notebook LCD screen simultaneously.
44Fujitsu
Key c ombinations", Page 24.
Page 49
Connecting external devices
Connecting USB devices
USBports
On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data t rans
USB 3.2 (Gen1) has a dat
USB 3.2 (Gen2) has a da
Additional informat
fer rate of up to 5 Gbit/s.
a transfer rate of up to 5 Gbit/s.
ta transfer rate of up to 10 Gbit/s .
ion can be found in the documentation for the USB devices.
► Connect the data cable to the
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically reco gnised and installed by your operating system.
Fujitsu45
Page 50
Connecting external devices
USB connection with charging function (USB Type-C)
USBconnectionwithchargingfunction(USBType-C)
You can use this USB port to charge or power a connected USB device.
USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.
Additional information can be found in t he documentation for the USB devices.
With the Port Replicator available as an accessory, the notebook can
be supplied with power via the USB port.
► Connect the data cable to the
external device.
+
► Connect the data cable to a USB port
(USB Type-C) of the notebook.
46Fujitsu
Page 51
Connecting external devices
USB port with charging function (Anytime U SB charge)
You can use this USB port to charge or supply p ower to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
Charging is also possible when the notebook is switched off, if the Anytime USB Charge function
is activated in the Advanced menu of the BIOS Setup U tility. If the setting AC is selected,
the device will only be charged when the mains adapter is connected.
Please refe r to section "
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB device is being charged.
The power supply unit must already be connected when the not ebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) req uire a d river in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.
Settings in BIOS Setup Utility", Page 50 for a description
► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
How to remove USB devices correctly
Always cor
to ensure
► Left click on the icon to safely remove hardware, located in the taskbar.
► Select t
► Press the Enter key.
Fujitsu47
he device which you want to shut down and remove.
r the dialogue bo x which tells you that it is now safe to remove the device.
Wait fo
rectly remove the device according to the rules described below,
that none of your data is lost.
The headset port lets you connect a headset, headphones, external speakers
or microphones to your notebook.
► Connect the audio cable to the
external device.
► Connect the audio cable to the headset
port of the notebook.
The internal loudspeakers are disabled.
If you buy a cable from a retailer, please note the following information:
The headset port on your notebook is a "3.5 mm jack socket".
If you want to connect a headset, headphones or loudspeakers, you
will need a "3.5 mm jack plug".
48Fujitsu
Page 53
Removing and installing compone nts
during servicing
Removing and installing compo
nents
during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Servicing
Components
After consulting the Hotline/Service Desk, you may remove and install the
components described in this chapter yourself.
After consulting the Hotline/Service Desk, you may remove and install the components described in
the separate "LIFEBOOK A3510 System Expansions and Repairs" manual yourself.
Please note that some pages in that manual are marked "Service Partner only" and you must not
remove those components y ourse lf. For the manual, see "
If you remove and install components without consulting the Hotline/Service
Desk, then the warranty of your notebook will be voided.
The B IOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility pro gram contains the following menus:
Info
System
Advanced
Security
Boot
Exit
Starting the BIOS Setup Utility
► Start the devic
BIOSSetupUtility
Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,
if applicable, appears on the screen on start-up:
<F2> BIOS Set
► Press the fu
► If a password has been assigned, enter the password and press the Enter key.
Displays information relating to the BIOS, processor and notebook
Advanced system settings
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security functions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
e (switch off/on or reboot the Operating System).
up <F12> Boot Menu
nction key
F2
.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
50Fujitsu
Page 55
Operating the BIOS Setup Utility
BIOSSetupUtility
Press theF1key to display help on the operation of the BIOS Setup Utility. The description
of the individual settings is shown i n the right-hand window of the BIOS Setup Utility.
With the
F9
key yo u can load the default settings of the BIOS Setup Utility.
Settings in BIOS Setup Utility
► Use the cursor keys
The menu is displayed on the screen.
←or→
► Select the option that you want to change with the cursor keys
to select the menu in which you would like to configure settings.
↑
or↓.
► Press the Enter key.
ESC
► Press the
key to exit the selected menu.
► For future reference, make a note of the changes you have made (e.g. in this manual).
Fujitsu51
Page 56
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
► To save the c urrent menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Ye s .
► To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the noteboo k is rebooted.
Load Setup Defaul
► To copy the standard entries for all menus of the B IOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – Copy Standard Entries
Discard C hang es – Discard changes without exiting
the BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Ye s .
The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► IfyouwanttoexitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes .
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Ye s .
Save Changes and Power Off
► To save the change s and switch off your d evice, select Save Changes and Power Off and Yes.
The changes are saved. Your d evice is shut down.
52Fujitsu
Page 57
Settings in BIOS Setup Utility
Erase Disk
Erase Disk is a Fujitsu Technology Solutions feature embedded in the system firmware (UEFI:
Unified Extensible Firmware Interface), to erase all data from SATA hard disk(s) or SSDs.
This function can be used to delete all data from internal hard disks or SSDs, before the hard disks
are discarded or the complete computer system is disposed of. The function can also be used if
hard disks are to be completely deleted, e.g. before installing a new operating system.
The application can only be selected and run if an administrator/supervisor
password has been assigned (Menu BIOS Setup - Security).
To erase data from SATA h
► Call the BIOS Setup with
► To start the application, select Erase Disk (BIOS Setup - Advanced or BIOS
Setup - Security)andsetStart after Reboot.
► Then select Save Cha
a reboot and start Er
Because of the rebo
to interrupt the pr
► After the application starts, the Administrator/Supervisor password must
be entered for security reasons.
A dialogue field appears in which a particular, several or all the hard disks can be selected
for deletion. This depends on the number of hard disks in your system.
► Select the hard disk(s) to be deleted. The selected hard disk(s) will be deleted one-by-one.
Erase Disk offers four deletion options, from fast (with one deletion pass) to verysecure (with 35 deletion passes). Depending on the algorithm chosen, th e process
can take between ~10 seconds and ~10 minutes per GB:
•Zero Pattern (1 pass)
•German B SI/VSITR (7 passes)
•DoD 5220.22-M ECE (7 passes)
•Guttmann (35 p asses)
SSD driv
command
ard disks or SSDs, proceed as follows:
the Administrator/Supervisor password.
nges and Exit in the menu Save & Exit / Exit to initiate
ase Disk.
ot, the Erase Disk will be started. You have the option
ocess during the user selection.
es are securely erased with the Enhanced Secure Erase ATA
integrated in the firmware.
► Select the desired deletion algorithm for the selected hard disks.
Fujitsu53
Page 58
Settings in BIOS Setup Utility
The complete deletion process can be recorded as an audit-compliant log
and copied to an external USB stick, which must be formatted as FAT32.
Please connect only one external USB stick.
► Select whether a status report should be written to the USB stick.
The user can select the following tasks which should be run by the
system after the deletion process:
•Reset administrator and user password
•Load BIOS setup defaults
•Shutdown the Computer
•Exit E rase Disk with no additional op tion s upon completion
► Select the function which you require.
The deletion process starts.
54Fujitsu
Page 59
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the step s and the circumstances that led to the fault. Also
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
make a note of any error messages displayed.
The telephone numbers can be found at: "http://sup port.ts.fujitsu.com/contact/servicedesk".
Have the following information ready when you call:
•The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
•Notes of any messages that appea r on the screen and information on acoustic signals.
•Any changes you have made to the hardware or software since
receiving the notebook.
•Any changes you have made to the BIOS Setup settings since receiving the notebook.
•Your system configuration and all peripheral devices connected to your system.
•Your sales contract.
Our notebooks
means that con
in terms of we
configuratio
compared to a
games with i
been appro
losses or m
versions c
Fujitsu55
have been designed primarily with mobile applications in mind. This
siderable effort has been made to optimise c ompon ents and equipment
ight, space and energy requirements. Depending on the p articular
n you have purchased, it is possible that functionality may be slightly reduced
desktop PC if you are running processor-intensive gaming software, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Technology Solutions may result in performance losses, data
alfunction of the equipment. A list of approved drivers and current BIOS
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Index.asp"
Page 60
Troubleshooting and tips
Executing a reset
If the device no longer responds to your inputs, select one of the following options:
Forced shut down
► Keep the ON/OFF button pressed for at least about 5-10 seconds.
The device will shut down. You can then restart it.
Carry out a system or batt
The r eset button ("Po rts and controls", Page 9) is located on the underside of the device.
If the device does not respond, you may have to force the shutdown,
as described in the previous section.
► Disconnect the mains adapter from the device.
► Use a small pointed tool with caution to press the reset button.
The device performs a reset, comparable to removing the battery. You can then restart it.
ery reset
Help if problems occur
Should you encounter a problem with your computer that yo u canno t resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
"
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.
56Fujitsu
Page 61
Troubleshooting and tips
Restore contents of the hard disk from
Recovery CD/DVD
Harddisk:Operatingsystem,restoring
You can use the "W indows Recovery CD" (optionally available) and the "Drivers & Utilities
CD/DVD" to reinstall the operating system.
The instructions are provided on the case of the Recovery CD.
During the reinstall process your personal files and any installed programs
will be deleted. We advise you to backup your files to an external hard
drive, or CD / DVD disk before you start.
► Switch the notebook on.
Depending on the Fast B
information may appe
<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup
► When this message appears, press the function key
► Insert the "Window
► Select CD-ROM and press the Enter key.
► Follow the ins tru
ctions on the screen.
After the installation you must install all the drivers again. Some installed hardware
components will not be correctly supported until this has been done.
► Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.
► Click on the De
sk Update button.
► Select Automatic driver installation (Express) and click on Start installation.
► Follow the in
structions on the screen.
► Restart your notebook when the driver installation is completed.
oot setting in the BIOS Setup utility, the following
ar on the screen during start:
F12
.
s R ecovery CD" into the optical drive.
Restoring the system under Windows 10
If necess
► Select Se
► Select Update & security.
► Select R
► Select according to your requirements from the options given.
ary, you can reset your system to the original state of the hard disk.
ttings from the Start menu.
ecovery.
The notebook’s date or time is incorrect
otcorrect
otcorrect
rectdate/time
sincorrect
Timen
Timen
Incor
Datei
CauseTroubleshooting
Time and date are incorrect.► With the BIOS-Setup-Utility, you can set the
he time and date are still set incorrectly after
If t
tching on the notebook.
swi
Fujitsu57
date and time in the main menu.
► Please contact your sales outlet or our
Hotline/Service Desk.
Page 62
Troubleshooting and tips
The notebook’s LCD screen remains blank
LCDscreenLCDscreenistoodark
CauseTroubleshooting
Monitor is switched off.
► Press a key or touch the touchpad.
External monitor or television set connected.► Press the key combination to s witch the
screen output, see "
Key combinations",
Page 24.
The LCD screen is difficult to read
LCDscreenLCD screen
CauseTroubleshooting
Reflected glare► Turn the notebook or alter the tilt of the LCD
screen.
► Increase the brightness of the screen.
The external monitor remains blank
Monitor
CauseTroubleshooting
Monitor is switched off.► Switch the external monitor on.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external monitor’s power cable or data
cable is not connected properly.
► Press any key to continue.
► Adjust the brightness of the monitor.
► Press the key combination to s witch the
screen output, see "
Key combinations",
Page 24.
► Switch off the extern al monitor and the
notebook.
► Check whet
properly i
the power s
her the power cable is plugged
nto th e external monitor and into
ocket.
► Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).
► Switch o
noteboo
n the external monitor and the
k.
58Fujitsu
Page 63
Troubleshooting and tips
The external monitor is blank or
ScreenMonitor
CauseTroubleshooting
The wrong external monitor has
or the wrong screen resolution
the application program.
been selected
has been set for
► Terminate the application pro
► Set the screen resolution: Set the screen
► Select monitor: Select
the image is unstable
Windows by pressing
fault persists after closing t
the key combination for switc
output (see "
switch over to the noteboo k
Change t h e following sett
resolution as described in the documentation
for your operating system.
described in the docume
operating system.
The notebook cannot be started
Notebook
CauseTroubleshooting
The battery is not installed correctly.
The battery is dead.
The power adapter is not connected correctly.
► Check whether the battery is installed
correctly in its compartment.
► Switch the notebook on.
► Charge the batte
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
► Check whethe r the mains adapter is
connected correctly to the notebook.
► Switch the notebook on.
Alt+F4
Key combinati
monitor 1 or 2 as
ry.
gram in
.Ifthe
he program, use
hing the screen
ons", Page 24)to
’s LCD screen.
ing:
ntation for your
Fujitsu59
Page 64
Troubleshooting and tips
The notebook stops working
NotebookEnergysavingmode
CauseTroubleshooting
Notebook is in energy saving mo
An application programme has
malfunction.
de.
caused the
► Leave energy saving mode.
► Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and b ack
on again).
The battery is dead.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapt
er to the
notebook.
The printer does not print
rint
Printerdoesnotp
CauseTroubleshooting
The printer is not switched on.► Make sure that the printer is switched
The printer is not connected correctly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
on and ready for operation (refer to th e
documentation supplied with the printer).
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check w hethe
loaded (ref
rthecorrectprinterdriveris
er to the printer documentation).
The w ireless connection to a network does not work
lessconnectiontoanetworkdoes notwork
Thewire
CauseTroubleshooting
The wireless component is disabled.
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
60Fujitsu
► Switch the wireless component on (see
"
Switching the wireless components on and
off", Page 38).
► Check whether the wireless connection is
switched on via the software.
► Furthe
r information on using the wireless
nent can be found in the help files.
compo
Page 65
Troubleshooting and tips
Error messages on the screen
ErrormessagesonthescreenErrormessage:
This section de scribes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/causeResolution
CMOS battery bad
If the error messa ge occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Keyboard controller error
Keyboard error
nn Stuck key
Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test be fore starting the operating
system.
► Contact your sales outlet
service centre.
► Switch the notebook of
► Switch the notebook on.
► Press the function k
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Lo
► Select OK and press the Enter key.
► Check whether the additional memory
module has been inserted correctly.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
If you are using an external keyboard:
► Check the connection and reboot the
notebook.
► Make sure that no key is pressed.
► Check
in the BIOS Setup whether your hard
as b een set correctly.
disk h
► Make sure that the operating system is
installed on the corresponding drive.
► Press the
F1
function key to start the
operating system.
► Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
Fujitsu61
Page 66
Troubleshooting and tips
Error message/causeResolution
Previous boot incomplete - Default configuration
used Due to an error during the previous system
► Press the
to do so.
boot, defau lt values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error
► Contact your sales outlet or
service centre.
nnnnK Shadow RAM failed a
Bits: zzzz
System battery is dead - Replace and run SETUP
t offse t: xxxx Failin g
► Contact your sales outlet or our customer
service centre.
► Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
► Contact your sales out
service centre.
System timer error
► Contact your sales outlet or our customer
service centre.
F1
function key when prom
let or our customer
pted
our cust omer
62Fujitsu
Page 67
Technical data
Technicaldata
LIFEBOOK
Technicaldata
Ambient conditions
Temperatur:
Operation5 °C .... 35 °C / 41 °F .... 95 °F
Transportation / In packaging–10 °C .... 60 °C / 5 °F .... 140 °F
Relative humidity (no condensation)
Operation20 % .... 85 %
Transportation / In packaging20 % .... 80 %
Operating height
Dimensions
Width x Depth x Height w/o rubber feet361 mm x 244 mm x 23.9 m m /
Weight (including rechargeable battery)approx. 1.95 kg / 4.30 lbs
Rechargeable battery
You c a n find information on the batteries used in your device on the
Internet at "
http://www.fujitsu.com/fts/support/".
up to 3050 m
14.21 Inch x 9.61 Inch x 0.94 Inch
Technical data
3-cell rech argeab le battery
Rated voltage10.8 V
Rated capacity
Type
InterchangeabilityPossible by user, see chapter "Removing and
Type
InterchangeabilityBy au thorised service provider
Fujitsu63
4200 mAh (45
Lithium Io n (rechargeable)
installing the battery", Page 30
Battery Button Cell CR2032
Lithium Metal (non-rechargeable)
Wh)
Page 68
Technical data
Mains adapter, 65 W
Technicaldata
Primary
Rated voltage
Rated frequency50 Hz to 60 Hz (automatic)
Secondary
Rated voltage19 V
Max. rated current3.42 A
An additional mains adapter or power cable can be ordered at an y time.
100 V to 240 V (automatic)
Radio frequencies used
RF moduleFrequency band
1
2WLAN2400-2483 MHz100 mW
3WLAN5150-5350 MHz200 mW
4WLAN5470-5725 MHz200 mW
5
BT/SRD
High reliable class 1 SRD
2400-2483 MHz10 mW
5725 - 5875 MHz25 mW
Max. transmission power/
field strength
64Fujitsu
Page 69
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
If the battery is not replaceable by the user, have it replaced and disposed
of by an authorized service provider.
Information about this subject can be found on your notebook or on our website: