Fujitsu FI-4340C Cleaning and Maintenance Guide

P3PC-E842-01EN

fi-4340C Image Scanner

Cleaning and Maintenance

Revisions, Disclaimers

Edition

01 October, 2001 First edition

Specification No. P3PC-E842-01EN

Changes

The contents of this manual may be revised without prior notice.
PFU reserves the right to make changes to any products herein, to improve
reliability, function, or design, without further notice and without obligation.

Copyrights

All Rights Reserved, Copyright © 2001, PFU LIMITED.
Printed in Japan.
No part of this manual may be reproduced in any form without permission.

Date published Revised contents

i

Fujitsu Group Offices

Please send your comments on this manual or on Fujitsu products to the following
addresses:

FUJITSU COMPUTER PRODUCTS OF
AMERICA, INC.

2904 Orchard Parkway, San Jose,
California CA95134-2009, U.S.A.

Phone: [phone];

(1-408)432-6333

Technical Assistance Center:

(1-800)626-4686

Fax: [phone]

Website: http://www.fcpa.com/

E-mail: [e-mail]

FUJITSU EUROPE LTD.

Hayes Park Central, Hayes End Road,
Hayes Middlesex UB4 8FE, England

Phone: [phone]

Fax: [phone]

Website:

http://www.fujitsueurope.com/home/

E-mail: [e-mail]

FUJITSU NORDIC AB

Kung Hans Vag 12, S-192 68
Sollentuna, Sweden

Phone: [phone]

Fax: [phone]

Website:

http://www.fujitsu-europe.com/
home/

FUJITSU CANADA, INC.

2800 Matheson Boulevard East,
Mississauga, Ontario L4W 4X5, Canada

Phone: [phone]

Fax: [phone]

Website: http://www.fujitsu.ca/

E-mail: [e-mail]

(For Sales Questions)

[e-mail]

(For technical questions)

FUJITSU DEUTSCHLAND GMBH.

Frankfurter Ring 211, 80807 Munchen
40, Germany

Phone: [phone]

Fax: [phone]

Website: http://www.fujitsu.de/"

E-mail: [e-mail]

FUJITSU ITALIA S.p.A.

Via Nazario Sauro, 38

20099 Sesto San Giovanni (Milan), Italy

Phone: [phone]

Fax: [phone]

Website:

http://www.fujitsu-europe.com/
home/

FUJITSU FRANCE S.A.

1, Place des Etats-Unis, Silic 310,
94588 Rungis Cedex, France

Phone: [phone]

Fax: [phone]

Website:

http://www.fujitsu-europe.com/home/

ii

FUJITSU ICL ESPAÑA, S.A.

Camino Cerro de los Gamos, 1 28224,

Pozuelo de Alarcon, Madrid, Spain

Phone: [phone]

Fax: [phone]

Website:

http://www.fujitsu-europe.com/home/

E-mail: [e-mail]

FUJITSU AUSTRALIA LTD

2 Julius Avenue

North Ryde, N.S.W 2113 Australia

Phone: [phone]

Fax: [phone]

CompuServe: GO FUJITSU

Website: http://www.fujitsu.com.au/

FUJITSU COMPUTER (SINGAPORE)
PTE.LTD.

20 Science Park Road, #03-01, Tele
Teck Park Singapore Science Park II,
Singapore 117674

Phone: [phone]

Fax: [phone]

Website:

http://www.fujitsu-computers.com.sg

E-mail: [e-mail]

FUJITSU TAIWAN LTD.

19th Fl., No39, 1 Sec. chung-Hwa Rd.,
Taipei, Taiwan R.O.C.

Phone: [phone]

Fax: [phone]

FUJITSU SYSTEMS BUSINESS
(THAILAND) LTD.

12th Fl., Olympia Thai Tower, 444
Rachadapisek Road, Samsennok,

Huay kwang, Bangkok 10320, Thailand

Phone: [phone]

Fax: [phone]

FUJITSU SYSTEMS BUSINESS
(MALAYSIA) SDN, BHD.

Fujitsu Plaza 1A, Japan Tandang 204,
P.O.Box 636, Jalan Sultan, 46770,
Petaling Jaya Selangor Darul

Ehsan, Malaysia

Phone: [phone]

Fax: [phone]

FUJITSU HONG KONG LTD.

10/F., Lincoln House, 979 King's Road,
Taikoo Place, Island East, Hong Kong

Phone: [phone]

Fax: [phone]

E-mail: [e-mail]

FUJITSU KOREA LTD.

5-11 Fl., Coryo Finance Center Building,
Youido-Dong 23-6, Young DungPo-gu,
Seoul, Korea, 150-010

Phone: [phone]

Fax: [phone]

Website: http://www.fujitsu.co.kr

E-mail: [e-mail]

FUJITSU PHILIPPINES, INC

2nd Fl., United Life Building, Pasay
Road, Legaspi Village Makati,

Metro Manila, Philippines

Phone: [phone]

Fax: [phone]

Computer Products Business Group

658-1 Tsuruma Machida-shi, Tokyo
194-8510, Japan

Phone: [phone]

Fax: [phone]

Website: http://www.pfu.fujitsu.com/

E-mail: [e-mail]

Corporate headquarters

Nu 98-2 Unoke, Unoke-machi,
kahoku-gun, Ishikawa 929-1192, Japan

Phone: [phone]

Fax: [phone]

iii

Note, Liability

READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PROD-UCT. IF
NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS
OR BYSTANDERS.

While all efforts have been made to ensure the accuracy of all information in this
manual, PFU assumes no liability to any party for any damage caused by errors or
omissions or by statements of any kind in this manual, its updates or supplements,
whether such errors are omissions or statements resulting from negligence,
accidents, or any other cause. PFU further assumes no liability arising from the
application or use of any product or system described herein; nor any liability for
incidental or consequential damages arising from the use of this manual. PFU
disclaims all warranties regarding the information contained herein, whether
expressed, implied, or statutory.

iv

Preface

This manual explains how to clean and maintain the fi-4340C image scanner.

This manual contains chapters on the following topics:

DESCRIPTION

CLEANING

REPLACEMENT OF CONSUMABLES

TROUBLESHOOTING

Refer to "Operator’s Guide" for basic information about the fi-4340C.

For instructions on how to install the device driver, refer to the "Installation Guide" or
the device driver CD.

The fi-4340C is a very fast and highly functional color image scanner developed for
high quality color image processing, using charge-coupled device (CCD) color
image sensors. This scanner features high-speed duplex scanning with an auto­matic document feeder (ADF).

v

Conventions

Important information that requires special attention is indicated as follows:

WARNING

WARNING indicates that serious personal injury may result if you do not follow a
procedure correctly.

CAUTION

CAUTION indicates that minor personal injury, loss of data, or damage to the
scanner may result if you do not follow a procedure correctly.

Official PFU part names are indicated with an initial capital letter, as in the part
name “Pick roller”.

NOTE

A NOTE provides “how-to” tips or suggestions to help you perform a procedure
correctly.

vi

Precautions

This section describes precautions to follow when installing the scanner.

To ensure the longevity and proper functioning of your scanner, do not install the
scanner in the places and environments described below.

■

Warning

Important warnings employed in this manual are as follows.

Do not damage the power cable.

Damage to the power cable may result in fire or electric shock.

Do not place heavy objects on, pull, tightly bend, twist, heat, or
modify the power cable.

Do not use the power cable or socket if it is damaged, or if the plug
is loose in the socket.

Use only the specified power cable or extension cable.

Use only the specified power cable or extension cable. Use of other
cables may result in electric shock or malfunction.

Use only at the specified voltage. Ensure that too many cables
are not connected to the same socket.

Use at other than the specified voltage may result in fire or electric
shock.

Ensure that too many cables are not connected to the same socket.

Wipe all dust from plug on the power supply cable.

Using a dry cloth, remove all dust on the metal components of the
plug, and on all surfaces to which the metal components are
attached.

Presence of dust may result in fire or electric shock.

vii

Do not use the equipment in areas with high levels of oil smoke,
steam, humidity, or dust.

Installation in areas with high levels of oil smoke, steam, humidity,
or dust may result in fire or electric shock.

Do not use the equipment if an abnormal smell is apparent.

If the equipment overheats, emits smoke or abnormal smells, or
makes abnormal noises, switch power OFF immediately and
remove the power plug from the socket.

Check that smoke is no longer emitted, and call your dealer or
maintenance service center. Do not attempt to repair the equipment
yourself under any circumstances.

Ensure that water or foreign matter does not enter the
equipment.

Do not insert or drop metal objects or combustible objects into
openings (eg. ventilation openings).

Ensure that liquids (eg. coffee) and metal objects (eg. paper clips)
do not enter the equipment.

Do not spill or leak water onto the equipment.

If foreign matter (eg. water, other liquids, metal objects) enters the
equipment, switch power OFF immediately and remove the power
plug from the socket, and call your dealer or maintenance service
center. Particular care is required if children are in the vicinity.

viii

Do not open the equipment without good reason.

The equipment contains high-voltage components, and should not
be dismantled or modified.

Always remove the plug from the socket before fitting or
removing optional equipment.

Switch the equipment power supply OFF, and remove the plug from
the socket, before fitting or removing optional equipment in
accordance with the specified procedure.

Grip the plug to remove the power cable from the socket.

Do not move the equipment alone.

Never move the equipment alone.

Switch power OFF if the equipment is damaged.

If the equipment is dropped, or covers etc. have been damaged,
switch power supply OFF, remove the plug from the socket, and call
your dealer or maintenance service center.

Do not place in wet areas.

Do not place the scanner where liquid spills may occur.

ix

■

Caution

Important cautions employed in this manual are as follows.

Do not touch the power cable with wet hands.

Do not remove or insert the plug with wet hands. Wet hands may
result in electric shock.

Earth the equipment.

his equipment must be earthed. Always connect the power cable to
a 3-pin socket. If earthing is not possible, call your dealer or
maintenance service center.

Always ensure that the equipment is installed in the stable
location.

Ensure that no part of the scanner is liable to fall from the desk, and
that the base of the equipment is level.

Ensure that the equipment is installed in a stable location. The
equipment should be installed in a location which is level and
subject to minimal vibration.

Insert the power plug fully into the socket.

Ensure that the power plug is inserted as far as possible into the
socket.

Do not block the ventilation openings.

If the ventilation openings are blocked the interior of the equipment
will overheat, and may result in fire or malfunction.

x

Do not place heavy objects on, and do not stand on, the
equipment.

Placing heavy objects on the equipment, or standing on the
equipment while working, may result in injury.

Remove the power plug from the socket before moving the
equipment.

Moving the equipment with the cable connected may result in
damage to the cable, fire or electric shock, or injury. Always remove
the power plug from the socket, and disconnect extension cables,
before moving the equipment.

Always clear the floor before beginning work.

Avoid static electricity.

Ensure that the equipment is installed away from strong magnetic
fields, sources of electrical noise and air flow.

If the scanner is used near an air conditioner, copying machine, or
TV set, the scanner may operate incorrectly.

Avoid static electricity. Static electricity may be a cause of mis­operation of the equipment. Ensure that the floor and desk on which
the equipment is installed is of a material which does not generate
static electricity.

Ensure that clothing, ties, and hair do not become caught in
gears and rollers.

Clothing, ties, and hair becoming caught in moving components
such as gears and rollers may result in injury.

Remove the power plug from the socket if the equipment is to be
out of use for a considerable length of time.

For safety reasons, the power plug should be removed from the
socket if the equipment is to be out of use for a significant time.

xi

Remove the power cable from the socket immediately thunder is
heard.

Remove the power cable from the socket if thunder is heard nearby.
The equipment may be damaged if it remains connected during an
electrical storm.

Do not leave the equipment in direct sunlight.

Leaving the equipment in direct sunlight or in the vicinity of air­conditioning equipment will result in the internal temperature of the
equipment increasing, and may result in fire or malfunction.

Ensure that the equipment is installed in a well ventilated area.

xii

CONTENTS

CHAPTER 1 DESCRIPTION ........................................... 1-1

❏

CHAPTER 2 CLEANING ................................................2-1

❏

CHAPTER 3 REPLACEMENT OF CONSUMABLES ..... 3-1

❏

Units ........................................................... 1-2

Assemblies ................................................. 1-4

Operator panel ........................................... 1-5

Panel Display ............................................. 1-7

Cleaning Supplies and

Areas Requiring Cleaning ....................... 2-2

Supplies ........................................... 2-2

Areas Requiring Cleaning ................ 2-3

Cleaning the ADF ....................................... 2-4

Cleaning the Document bed ....................... 2-9

Consumable Lists ....................................... 3-2

Pad ASSY .................................................. 3-3

Pick Roller .................................................. 3-5

CHAPTER 4 TROUBLESHOOTING ............................... 4-1

❏

Clearing Paper Jams .................................. 4-2

Initial Checks .............................................. 4-3

NOTES ..................................................... 4-13

Problem Checklist .................................... 4-20

xiii

xiv

CHAPTER

1

DESCRIPTION

DESCRIPTION

CHAPTER

CHAPTER

CHAPTER

2

3

4

REPLACEMENT OF CONSUMABLES

TROUBLESHOOTING

CLEANING

CLEANING

REPLACE OF

CONSUMABLES

TROUBLE-

SHOOTING

xv

xvi

CHAPTER

1

DESCRIPTION

This chapter describes units, assemblies, indicators and LED functions.

Units

Assemblies

Operator panel

Panel Display

●

1-1

Units

(4) Automatic document

(5) Stacker

(1) Document cover

(3) Document holding pad

feeder (ADF)

(2) Document bed

(6) Operator panel

(7) Transport Lever

(8) ADF paper chute

(17) Spare Pad ASSY

(10) Power switch

(12) EXT connector

(11) Power Inlet

NOTE

The Transport lever should be switched to the operating position when the scanner is to be used. Refer to
"Operator’s Guide" for details of Transport lever.

(9) ADF lever

(16) Third party slot

(Option board slot)

(15) Interface connector

(14) SCSI ID switch

(13) SCSI terminator switch

●

1-2

No. Part Function

1 Document cover Closes over and keeps in place the document to be read.

2 Document bed Holds document to be read. Also called Flatbed (FB).

3 Document holding pad Presses document to the Document bed.

4 Automatic document feeder

Automatically feeds documents to the reading position.

(ADF)

5 Stacker Stacks the read documents.

6 Operator panel Contains indicator panel that indicates scanner status.

7 Transport Lever Transport lever Secures the carrier unit. Set to locked position

when moving scanner.

8 ADF paper chute Holds the documents to be fed by the automatic document

feeder (ADF).

9 ADF lever Opens/closes the ADF to enable the removal of documents

jammed in the feeder.

10 Power switch Turns the power On or Off.

11 Power inlet Connects to an AC power outlet with the power cable.

12 EXT connector Connects to an optional imprinter.

DESCRIPTION

13 SCSI terminator switch Set to ON when the image scanner is the final device on the

SCSI daisy chain. Otherwise, set to OFF.

14 SCSI-ID switch Sets the SCSI ID. (Default ID is 5.)

15 Interface connectors Connect to the host system with interface cables.

16 Third party slot A Fujitsu VIDEO INTERFACE OPTION BOARD or

fi-CMP3 (JPEG COMPRESSION BOARD) is installed.

17 Spare Pad ASSY Spare Pad ASSY. (One spare Pad ASSY is provided as the

default setting.)

●

1-3