Frymaster, a member of the Commercial Food Equipment Service Association, recommends
using CFESA Certified Technicians.
*8196213A*
24-Hour Service Hotline 1-800-551-8633
Price: $6.00
819-6213A
NOV 11
THIS PAGE INTENTIONALLY LEFT BLANK
NOTICE
IF, DURING THE WARRANTY PERIOD, THE CUSTOMER USES A PART FOR THIS MANITOWOC
FOOD SERVICE EQUIPMENT OTHER THAN AN UNMODIFIED NEW OR RECYCLED PART
PURCHASED DIRECTLY FROM FRYMASTER/DEAN, OR ANY OF ITS AUTHORIZED SERVICERS,
AND/OR THE PART BEING USED IS MODIFIED FROM ITS ORIGINAL CONFIGURATION, THIS
WARRANTY WILL BE VOID. FURTHER, FRYMASTER/DEAN AND ITS AFFILIATES WILL NOT BE
LIABLE FOR ANY CLAIMS, DAMAGES OR EXPENSES INCURRED BY THE CUSTOMER WHICH
ARISE DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, DUE TO THE INSTALLATION OF ANY
MODIFIED PART AND/OR PART RECEIVED FROM AN UNAUTHORIZED SERVICER.
THE HCP IS NOT SUITABLE FOR OUTDOOR USE. WHEN OPERATING THIS UNIT, IT MUST
BE PLACED ON A HORIZONTAL SURFACE.
THE HCP IS NOT SUITABLE FOR INSTALLATION IN AN AREA WHERE A WATER JET CAN
BE USED. THIS APPLIANCE MUST NOT BE CLEANED WITH A WATER JET.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN
THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
DO NOT OPERATE OR SERVICE THE HCP WITHOUT FIRST READING THIS MANUAL.
DO NOT OPERATE THE HCP UNLESS IT HAS BEEN PROPERLY INSTALLED AND
CHECKED.
DO NOT OPERATE THE HCP UNLESS ALL SERVICE AND ACCESS PANELS ARE IN PLACE
AND PROPERLY SECURED.
DO NOT ATTEMPT TO REPAIR OR REPLACE ANY COMPONENT OF THE HCP UNLESS ALL
POWER TO THE UNIT HAS BEEN DISCONNECTED.
USE CAUTION WHEN SETTING UP, OPERATING, OR CLEANING THE HCP TO AVOID
CONTACT WITH HEATED SURFACES.
Table of Contents
Installation, Warranty, Parts 1-1
HCP Software Quick Start 2-1
Power Up 3-1
Operational Overview 4-1
Programming Overview 4-4
Entering Passwords Adding Menu Items 5-1
Programming 6-1
Changing from 4 to 2-Slot Operation 6-2
Moving Products from Food Library to Menus 6-2
Setting up Cabinet on Palm 6-2
Saving Cabinets7-1
Loading Saved Cabinets 7-2
Temperature Display 8-1
Uploading Cabinet Configurations and Daily Activity to Palm 9-1
Loading Software for the Palm 10-1
Checking Palm Operating System Version Number 10-1
Loading Software on Palm 10-3
Beaming Software between Palms 10-6
HCP
1 HCP
The Frymaster HCP is a short-term holding device to extend the freshness of a wide variety of
cooked products.
1.1 Warranty Statement
A. Frymaster L.L.C. makes the following limited warranties to the original purchaser only for
A. Frymaster L.L.C. warrants all components against defects in material and workmanship for a
period of one year.
B. All parts, with the exception of fuses, are warranted for one year after installation date of
cabinet
C. If any parts, except fuses, become defective during the first year after installation date,
Frymaster will also pay straight-time labor costs to replace the part, plus up to 100 miles/160
km of travel (50 miles/80 km each way).
1.1.2 Parts Return
A. All defective in-warranty parts must be returned to a Frymaster Authorized Factory Service r
within 60 days for credit. After 60 days, no credit will be allowed.
1.2.3 Warranty Exclusions
• This warranty does not cover equipment which has been damaged due to misuse, abuse,
alteration, or accident such as:
• Improper or unauthorized repair;
• Failure to follow proper installation instructions and/or scheduled maintenance
procedures;
• Improper maintenance;
• Damage in shipment;
• Abnormal use;
• Removal, alteration, or obliteration of the rating plate;
This warranty also does not cover:
• Transportation or travel over 100 miles/160 km (50 miles/80 km each way), or travel
time over two hours;
• Overtime or holiday charges;
• Consequential damages (the cost of repairing or replacing other property that is
damaged), loss of time, profits, use or any other incidental damages of any kind.
1-1
HCP
There are no implied warranties or merchantability or fitness for any particular use of purpose.
For international warranty, the above procedures apply, except that the customer is responsible for
freight and duty charges.
PARTS ORDERING AND SERVICE INFORMATION
Parts orders may be placed directly with your local Frymaster Factory Authorized Servicer
(FAS)/Distributor. A list of Frymaster Factory Authorized Servicers (FAS’s) is located on the
Frymaster website at www.frymaster.com
Frymaster Service Department at 1-800-551-8633 or 1-318-865-1711.
To speed up your order, the following information is required:
Model Number_____________________________________
Serial Number_____________________________________
Voltage___________________________________________
Item Part Number___________________________________
Quantity Needed____________________________________
Service may be obtained by contacting your local Frymaster Authorized Servicer/Distributor.
Service information may be obtained by calling the Frymaster Service Department. The following
information will be needed in order to assist you quickly and efficiently:
Model Number_____________________________________
Serial Number______________________________________
Nature of the
Problem___________________________________________________________________
Also any other information which may be helpful in solving your service problem.
RETAIN AND STORE THIS MANUAL IN A SAFE PLACE FOR FUTURE USE.
IF THE HCP IS INSTALLED WITH THE COUNTERTOP OPTION, ENSURE THE AREA
WHERE THE HCP BASE AND COUNTERTOP MEET IS PROPERLY SEALED WITH
A FOOD GRADE TYPE SEALANT.
. If you do not have access to this list, please contact the
1-2
HCP
HCP Software Quick Start
Using the HCP software requires food items
be established in a food library, menus to be
established and cabinet configurations to be
set, which are built from the menus. The
software is loaded with generic items.
Restaurant-specific items will need to be
added.
Below is a quick look at this process with
references to more detailed instructions and
examples elsewhere in the manual.
Follow these steps to begin working with
the HCP software:
Turn the Palm Pilot On and tap the HCP
icon on the Palm display. See Section 5.
Tap the Key icon in the top menu bar of the
software. See Figure 2 and Section 5.1.
Enter manager (all lower case) in the
password dialog box. See Figure 1 and
section 5.1.
Tap the Language button on the software
interface and change the language setting
from Default to English. See section 5.1.
Tap the Add button in the Food Library
column. See Figure 3 and Section 5.2.
Tap the Edit button in the Food Library
column. See examples in Section 5.2.
Use the keyboard to name and edit items in the food library. See examples in Section 5.2
Build menus for Menus 1— 5, by moving items from the Food Library to the desired menus. See
Figure 4 and Section 6.2.
Configure cabinet arrangements by choosing items from the cabinet graphic pull-down menus,
establishing a cabinet for each menu, 1 — 5. See Figure 3 and Section 6.2.
Beam the configurations to the cabinet. See Section 6-3.
Figure 1: Tap the key icon
(see arrow) and enter
manager.
Figure 3: Menus 1-5 are
populated by highlighting
items in the Food Library and
copying them to the desired
menu.
Figure 1: Using the Add
and Edit buttons in the
Food Library column
allows the creation of
items for the Food Library.
Figure 4: Cabinet
configurations are built on
the screen of the Palm by
first choosing a Menu and
then selecting a slot for each
item, which are chosen with
the pull-down at each slot
position.
2-1
HCP
3 Power Up
ALL ELECTRICALLY OPERATED APPLIANCES MUST BE ELECTRICALLY
GROUNDED IN ACCORDANCE WITH LOCAL CODES, OR IN THE ABSENCE OF
LOCAL CODES, WITH NATIONAL ELECTRIC CODE, ANSI/NFPA NO. 70-1990.
A. Power Requirements:
• Voltage – 208/240 VAC
• 2620 Watts @ 208V – 3420 Watts @ 240V
• Frequency – 50/60 Hertz
• Single Phase
• 20 amp Service
THIS APPLIANCE IS EQUIPPED WITH A THREE-PRONG GROUNDING PLUG FOR
YOUR PROTECTION AGAINST SHOCK HAZARD AND MUST BE PLUGGED INTO A
PROPERLY GROUNDED THREE-PRONG RECEPTACLE. DO NOT CUT OR REMOVE
THE GROUNDING PRONG FROM THIS PLUG.
B. Plug the HCP into the power source.
C. Place the power switch in the ON position. All control displays will illuminate green
approximately 2 seconds after the power switch is activated.
D. Monitor the temperature of the slots. The time it takes the slot(s) to heat from ambient (room)
temperature to a 155°F (68°C) setpoint should be approximately 15 minutes. It should take
approximately 25 minutes to reach a 200°F (93°C) setpoint. If setpoint is not consistently
achieved within these limits, call your local Factory Authorized Servicer for repair.
3-1
HCP
4 Operational Overview
The HCP is available in two and four-slot models. Each slot has a controller, which indicates product
and holding time for each of three tray positions within a slot. The controller has a timer button for
each tray position, a menu button and a temperature display button. Individual buttons are annotated
below. There are two trays available, a high-side model, 816-0727, and a low-side model, 816-0726.
There is a rack insert for the low-side tray, 803-0370.
IR Lens Power Switch
Timer button
Timer LEDs
Menu button Temperature
button
Figure 1
4-1
HCP
4.1 Cabinet Operation
1. Turn the power switch ON.
2. The displays will light and show LOW TEMP.
3. Press the Menu key to scroll to the desired menu, release the key and immediately press the
Temperature key. The chosen menu is locked in. Menu or other setting changes require a Palm
Pilot PDA and related software. Programming the cabinet with the Palm is covered in Chapter 4.
4.2 Timer Operation
Press the timer key adjacent to the desired slot. The timer counts down from a preset value. The
display alternates between the product name and the remaining hold time. If more than one slot is
holding the same product, the location with the least remaining holding time is indicated by a
brighter display and illuminated dots.
Stopping the Timer
Press the timer key next to the slot position to turn a timer off. The timer stops and the display
dims, indicating inactivity. The use-first indicator moves to the next appropriate slot.
4.3 Cook More Prompts
The Cook More prompt sounds at a preset time prior to the expiration of the last tray of a specific
product. No acknowledgement is necessary. The three-second audible alarm and the display of
COOK More serve as a reminder to cook more of the needed product.
4.4 Using Clean Mode
Press the Menu key repeatedly until Clean Mode is displayed on the screen. Release the key
and immediately press the Temperature key. Upload Palm will display. (This is a prompt to upload
data captured by the cabinet during the day’s operation. Instructions for uploading data to the Palm
are provided in Chapter 9.) Press the Temperature key again to display Slot Cln Mode. This
changes the setpoint for all slots to 125°F (52°C). The display will alternate between SLOT CLN Mode and Not Safe Yet until the temperature of the slots reaches 125°F (52°C). The
display then dims.
Exit Clean Mode by pressing the Menu key until the desired menu choice appears. Release the key
and immediately press the Temperature key; the choice is locked in. This must be done for each slot.
The display will show Slot Temp Low until it reaches the setpoint for the chosen product.
4-2
HCP
4.4 Turning Slots OFF
Press the Menu key on a slot until Slot Off is displayed. Release the key and immediately press
the Temperature key; the choice is locked in.
4.5 Temperature Display
Press the Temperature key four times and the temperatures and setpoints will be displayed in this
sequence:
• Top plate temperature
• Bottom plate temperature
• Top plate setpoint
• Bottom plate setpoint
4.6 Temperature Alarms
There are five temperature alarms:
• High Temperature
• Low Temperature
• FDA
• Sensor
• Rise Time
If an alarm condition occurs, an audible alarm sounds and the display alternates between the product
selection and the alarm message. Timers cannot be started if a slot is displaying an alarm message.
4.6.1 High and Low-Temperature Alarms
If the slot temperature is above or below the limits for the product selected, the display will
show Slot temp high or slot temp low. An alarm will sound. Press a timer
key to turn off the audible alarm. The audible alarm does not sound during initial cabinet
startup.
4.6.2 Food and Drug Administration (FDA) Alarm
The FDA alarm indicates the slot temperature is below the preset limit to hold a product. An
audible alarm sounds and the alarm message reads Temp Under FDA. Press a timer
key to turn off the audible alarm. The message remains until the slot temperature is within
limits. Press the timer key to clear the FDA alarm.
4.6.3 Sensor-Range Alarm
The Sensor Fail alarm indicates a sensor temperature value above or below the 90-250°F (32121°C) range of the slot. An audible alarm sounds. The displayed message is Sens
Alrm. Press a timer key to end the audible alarm. Service is required to correct the sensor
alarm.
4-3
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