Ford F250 Superduty 2020, F350 Superduty 2020, F450 Superduty 2020, Superduty 2020 Owner's Manual
2020 SUPER DUTY Owner’s Manual
2020 SUPER DUTY Owner’s Manual
owner.ford.com
ford.ca
March 2020
Second Printing
Litho in U.S.A.
LC3J 19A321 AA
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2020
All rights reserved.
Part Number: 201909 20200128195653
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ..........................................9
Symbols Glossary ..........................................10
Data Recording ................................................12
Perchlorate .......................................................16
Ford Credit ........................................................16
Replacement Parts Recommendation
...........................................................................16
Special Notices ................................................17
Mobile Communications Equipment
...........................................................................18
Export Unique Options ................................18
Environment
Protecting the Environment .......................19
At a Glance
Instrument Panel ..........................................20
Child Safety
General Information .....................................22
Installing Child Restraints ..........................24
Booster Seats .................................................33
Child Restraint Positioning ........................35
Child Safety Locks .........................................37
Seatbelts
Principle of Operation .................................38
Fastening the Seatbelts .............................39
Seatbelt Height Adjustment .....................42
Seatbelt Warning Lamp and Indicator
Chime ............................................................42
Seatbelt Reminder .......................................43
Child Restraint and Seatbelt
Maintenance ...............................................44
Seatbelt Extensions .....................................44
Supplementary Restraints
System
Principle of Operation .................................45
Driver and Passenger Airbags ..................46
Side Airbags .....................................................51
Safety Canopy™ ............................................52
Crash Sensors and Airbag Indicator .......53
Airbag Disposal ..............................................54
Keys and Remote Controls
General Information on Radio
Frequencies .................................................55
Remote Control .............................................55
Replacing a Lost Key or Remote Control
...........................................................................61
MyKey™
Principle of Operation .................................62
Creating a MyKey ..........................................63
Clearing All MyKeys ......................................64
Checking MyKey System Status .............64
Using MyKey With Remote Start
Systems ........................................................64
MyKey – Troubleshooting ..........................64
Doors and Locks
Locking and Unlocking ...............................66
Keyless Entry ..................................................69
Tailgate
Tailgate Lock .....................................................71
Electronic Tailgate ..........................................71
Removing the Tailgate .................................72
Tailgate Step ....................................................72
Bed Extender ...................................................73
Security
Passive Anti-Theft System ........................76
Anti-Theft Alarm ...........................................78
Power Running Boards
Using Power Running Boards ..................80
1
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Table of Contents
Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column .........................................................82
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column .........................................................82
Audio Control .................................................84
Voice Control ..................................................84
Cruise Control - Vehicles With: Cruise
Control ..........................................................84
Cruise Control - Vehicles With: Adaptive
Cruise Control ............................................85
Information Display Control ......................85
Heated Steering Wheel ..............................85
Horn ...................................................................85
Adjustable Pedals
Adjusting the Pedals ...................................86
Wipers and Washers
Windshield Wipers ........................................87
Autowipers .......................................................87
Windshield Washers ....................................88
Lighting
General Information ....................................89
Lighting Control .............................................89
Autolamps .......................................................90
Instrument Lighting Dimmer ....................90
Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps
..........................................................................90
Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL) ...........91
Front Fog Lamps ............................................91
Direction Indicators ......................................92
Spot Lamps .....................................................92
Interior Lamps ................................................92
Ambient Lighting ...........................................93
Cargo Lamps ...................................................93
Automatic High Beam Control
What Is Automatic High Beam Control
..........................................................................95
Switching Automatic High Beam Control
On and Off ...................................................95
Automatic High Beam Control Indicators
..........................................................................95
Overriding Automatic High Beam Control
..........................................................................95
Windows and Mirrors
Power Windows .............................................97
Global Opening .............................................98
Exterior Mirrors ...............................................98
Interior Mirror ..................................................101
Sliding Windows ...........................................101
Sun Visors .......................................................102
Moonroof ........................................................102
Instrument Cluster
Gauges ............................................................104
Warning Lamps and Indicators ..............107
Audible Warnings and Indicators .............111
Information Displays
General Information ....................................112
Information Messages ...............................123
Climate Control
Manual Climate Control ............................142
Automatic Climate Control ......................143
Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control .............................145
Hints on Controlling the Interior Climate
- Vehicles With: Manual Temperature
Control ........................................................146
Heated Windshield ......................................147
Heated Rear Window .................................147
Heated Exterior Mirrors ..............................147
2
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Table of Contents
Remote Start .................................................147
Interior Air Quality
What Is the Cabin Air Filter ......................149
Locating the Cabin Air Filter ....................149
Replacing the Cabin Air Filter .................149
Seats
Sitting in the Correct Position .................150
Head Restraints ...........................................150
Manual Seats ................................................152
Power Seats ...................................................153
Memory Function ........................................156
Rear Seats .......................................................157
Heated Seats ................................................159
Ventilated Seats ..........................................160
Rear Occupant Alert System
What is the Rear Occupant Alert System
..........................................................................161
How Does the Rear Occupant Alert
System Work ..............................................161
Rear Occupant Alert System Precautions
..........................................................................161
Rear Occupant Alert System Limitations
..........................................................................161
Switching Rear Occupant Alert System
On and Off - Vehicles With: SYNC
..........................................................................161
Switching Rear Occupant Alert System
On and Off - Vehicles With: SYNC 3
..........................................................................161
Rear Occupant Alert System Indicators
- Vehicles With: SYNC ...........................162
Rear Occupant Alert System Indicators
- Vehicles With: SYNC 3 ........................162
Rear Occupant Alert System Audible
Warnings .....................................................162
Garage Door Opener
Universal Garage Door Opener ..............163
Auxiliary Power Points
Auxiliary Power Points ...............................167
Wireless Accessory Charging ..................168
Storage Compartments
Center Console ...............................................171
Overhead Console ........................................171
Under Seat Storage ......................................171
Starting and Stopping the
Engine
General Information ...................................174
Ignition Switch ..............................................174
Keyless Starting ............................................175
Starting a Gasoline Engine - 6.2L/7.3L
.........................................................................175
Starting a Diesel Engine - 6.7L Diesel
..........................................................................177
Switching Off the Engine - 6.7L Diesel
.........................................................................182
Engine Idle Shutdown ................................182
Engine Block Heater ...................................182
Fuel and Refueling
Safety Precautions .....................................184
Fuel Quality - E85 .......................................185
Fuel Quality - Gasoline .............................186
Fuel Quality - Diesel ...................................187
Running Out of Fuel ...................................189
Refueling - Gasoline ...................................189
Refueling - Diesel ........................................190
Fuel Consumption .......................................193
Engine Emission Control
Emission Law ................................................194
Catalytic Converter .....................................195
Selective Catalytic Reductant System -
Diesel ............................................................197
Diesel Particulate Filter ............................202
3
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Table of Contents
Transmission
Automatic Transmission ..........................207
Power Take-Off .............................................211
Four-Wheel Drive
Using Four-Wheel Drive ............................212
Rear Axle
Limited Slip Differential ...........................220
Electronic Locking Differential ..............220
Brakes
General Information ...................................222
Hints on Driving With Anti-Lock Brakes
........................................................................224
Parking Brake ...............................................224
Hill Start Assist ............................................224
Traction Control
Principle of Operation ...............................226
Using Traction Control ..............................226
Stability Control
Principle of Operation ................................227
Using Stability Control ..............................228
Trail Control
What Is Trail Control ..................................230
Switching Trail Control On and Off ......230
Setting the Trail Control Speed ............230
Canceling the Set Speed .........................230
Trail Control Indicators .............................230
Terrain Control
Principle of Operation ................................231
Using Hill Descent Control .......................231
Parking Aids
Principle of Operation ...............................233
Rear Parking Aid ..........................................233
Rear View Camera ......................................234
360 Degree Camera ...................................237
Cruise Control
What Is Cruise Control ...............................241
Switching Cruise Control On and Off
.........................................................................241
Setting the Cruise Control Speed ..........241
Canceling the Set Speed ..........................241
Resuming the Set Speed .........................242
Cruise Control Indicators .........................242
Using Adaptive Cruise Control ...............242
Driving Aids
Driver Alert ....................................................249
Lane Keeping System ...............................250
Blind Spot Information System .............253
Cross Traffic Alert .......................................258
Steering ...........................................................261
Pre-Collision Assist ....................................263
Drive Control .................................................267
Load Carrying
Load Limit ......................................................270
Bed Ramps ....................................................274
Towing
Towing a Trailer ............................................277
Trailer Reversing Aids ................................279
Trailer Sway Control ..................................295
Recommended Towing Weights ..........295
Essential Towing Checks ........................300
Towing the Vehicle on Four Wheels .....309
Driving Hints
Economical Driving .....................................312
Off-Road Driving ..........................................312
Breaking-In .....................................................315
4
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Table of Contents
Driving Through Water ...............................315
Snow Plowing ...............................................316
Floor Mats ......................................................318
Roadside Emergencies
Roadside Assistance .................................320
Hazard Flashers ............................................321
Fire Extinguisher ...........................................321
Warning Triangle ..........................................321
Fuel Shutoff ...................................................321
Jump Starting the Vehicle ........................322
Post-Crash Alert System .........................324
Transporting the Vehicle ..........................324
Towing Points ...............................................325
Customer Assistance
Getting the Services You Need ..............327
In California (U.S. Only) ...........................328
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................329
Utilizing the Mediation/Arbitration
Program (Canada Only) ......................330
Getting Assistance Outside the U.S. and
Canada .......................................................330
Ordering Additional Owner's Literature
........................................................................332
Reporting Safety Defects (U.S. Only)
........................................................................332
Reporting Safety Defects (Canada Only)
........................................................................332
Fuses
Fuse Specification Chart .........................334
Changing a Fuse .........................................340
Maintenance
General Information ..................................342
Opening and Closing the Hood .............342
Under Hood Overview - 6.2L ..................343
Under Hood Overview - 6.7L Diesel .....344
Under Hood Overview - 7.3L ...................345
Engine Oil Dipstick - 6.2L ........................346
Engine Oil Dipstick - 6.7L Diesel ...........346
Engine Oil Dipstick - 7.3L .........................346
Engine Oil Check - 6.2L ............................346
Engine Oil Check - 6.7L Diesel ................347
Engine Oil Check - 7.3L .............................348
Changing the Engine Oil and Oil Filter
........................................................................350
Oil Change Indicator Reset .....................350
Changing the Engine Air Filter - 6.2L
.........................................................................351
Changing the Engine Air Filter - 6.7L
Diesel ...........................................................352
Changing the Engine Air Filter - 7.3L .....354
Draining the Fuel Filter Water Trap - 6.7L
Diesel ..........................................................355
Engine Coolant Check - 6.2L ..................358
Engine Coolant Check - 6.7L Diesel ......362
Engine Coolant Check - 7.3L ..................365
Automatic Transmission Fluid Check
........................................................................370
Transfer Case Fluid Check ........................371
Brake Fluid Check .........................................371
Power Steering Fluid Check ....................372
Changing the 12V Battery .........................373
Adjusting the Headlamps ........................375
Washer Fluid Check ...................................376
Fuel Filter - 6.2L ...........................................376
Checking the Wiper Blades .....................376
Changing the Wiper Blades ....................376
Changing a Bulb ...........................................377
Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ................................380
Spring U-Bolt Check - F-600 ................383
Vehicle Care
General Information ..................................385
Cleaning Products ......................................385
Cleaning the Exterior .................................385
Waxing ............................................................387
5
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Table of Contents
Cleaning the Engine ...................................387
Cleaning the Exhaust - 6.7L Diesel .......387
Cleaning the Windows and Wiper Blades
.......................................................................388
Cleaning the Interior ..................................388
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................390
Cleaning Leather Seats ............................390
Repairing Minor Paint Damage .............392
Cleaning the Wheels .................................392
Vehicle Storage ...........................................392
Wheels and Tires
General Information ..................................395
Tire Care .........................................................397
Using Snow Chains .....................................413
Tire Pressure Monitoring System ..........414
Changing a Road Wheel ..........................422
Technical Specifications ...........................431
Capacities and Specifications
Engine Specifications - 6.2L ...................433
Engine Specifications - 6.7L Diesel ......433
Engine Specifications - 7.3L ...................434
Motorcraft Parts - 6.2L .............................435
Motorcraft Parts - 6.7L Diesel ................437
Motorcraft Parts - 7.3L ..............................438
Vehicle Identification Number ..............439
Vehicle Certification Label .....................440
Transmission Code Designation ..........440
Capacities and Specifications - 6.2L
.........................................................................441
Capacities and Specifications - 6.7L
Diesel ..........................................................450
Capacities and Specifications - 7.3L
.........................................................................461
Bulb Specification Chart ...........................471
Network Connectivity
Connecting the Vehicle to a Mobile
Network ......................................................474
Network Connectivity – Troubleshooting
........................................................................475
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........477
Changing the Vehicle Wi-Fi Hotspot
Name or Password .................................477
Audio System
General Information ..................................478
Audio Unit - Vehicles With: AM/FM/
Touchscreen Display/SYNC 3 ............478
Audio Unit - Vehicles With: SYNC .......480
Digital Radio .................................................482
Satellite Radio .............................................484
USB Port ........................................................487
SYNC™
General Information .................................488
Using Voice Recognition ..........................489
Using SYNC™ With Your Phone ............491
SYNC™ Applications and Services ......492
Using SYNC™ With Your Media Player
.......................................................................495
SYNC™ Troubleshooting ........................496
SYNC™ 3
General Information ..................................505
Using Voice Recognition ..........................507
Entertainment ...............................................513
Climate ...........................................................523
Phone ..............................................................525
Navigation ......................................................527
Apps .................................................................532
Settings ..........................................................535
SYNC™ 3 Troubleshooting .....................537
6
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Table of Contents
Accessories
Accessories ...................................................550
Auxiliary Switches .......................................551
Ford Protect
Ford Protect ..................................................555
Scheduled Maintenance
General Maintenance Information .......557
Normal Scheduled Maintenance .........560
Special Operating Conditions Scheduled
Maintenance ............................................566
Scheduled Maintenance Record ...........575
Appendices
Electromagnetic Compatibility .............585
End User License Agreement ................588
Declaration of Conformity .......................613
Declaration of Conformity - Vehicles
With: SYNC 3 .............................................613
7
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Table of Contents
8
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options that are not on your
vehicle. It is possible that either Ford Motor
Company or an authorized Ford dealer may
have originally sold an incomplete vehicle
to a vehicle modifier who upfitted it. As a
result, some of the options and features on
this vehicle may differ from what we
describe in this manual.
Note: Some of the illustrations in this
manual may show features as used in
different models, so they may appear
differently to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle.
Note: Your vehicle’s powertrain control
systems can detect and store information
about vehicle modifications that increase
horsepower and torque output such as
whether or not performance-enhancing
powertrain components commonly referred
to as performance chips have been used.
This information will stay in the system’s
memory and cannot be erased even if the
modification is removed. Ford Motor
Company, Ford of Canada, Ford of Mexico
and service or repair facilities can retrieve
this information when servicing your vehicle.
Ford Motor Company may use this
information to determine if your warranty
covers any needed repairs.
Note: Some aftermarket products may
cause severe engine, transmission and
exhaust system damage. See your warranty
information for more details.
Your new diesel engine may feel, drive and
function somewhat differently than a
gasoline engine. Therefore, it is very
important that you read and thoroughly
familiarize yourself and others operating
the vehicle with this guide. There is a
special procedure for turning off the diesel
engine. See Starting a Diesel Engine
(page 177). It is important to read and
understand this material in order to
maintain the best service life for your
engine.
Ford may discontinue models or change
specifications without any notice and
without incurring obligations.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
9
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
E154903
Right-hand sideA
Left-hand sideB
Note: Throughout this guide, you will find
warnings identified by the warning symbol.
Warnings remind you to be especially
careful to reduce the risk of personal injury.
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
10
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
Fan warning
Fasten seatbelt
E231160
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
Passenger airbag activated
11
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
Passenger airbag deactivated
Side airbag
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
12
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
13
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 535).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem (If Equipped)
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
14
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Network Connectivity (page 474).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 532).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 535).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www.FordConnected.com.
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
15
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
REPLACEMENT PARTS RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
16
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
On Board Diagnostics Data Link
Connector
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of unapproved
aftermarket plug-in devices. The vehicle
Warranty will not cover damage caused
by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
17
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
Using Your Vehicle With a
Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle does not have a snowplowing
package.
Using Your Vehicle as an
Ambulance
Do not use this vehicle as an
ambulance.
Your vehicle does not have the Ambulance
Preparation Package.
MOBILE COMMUNICATIONS EQUIPMENT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.
18
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Introduction
PROTECTING THE ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For additional information about our
sustainability progress and initiatives, visit
www.sustainability.ford.com.
19
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Environment
INSTRUMENT PANEL
E299629
Direction indicators. See Direction Indicators (page 92).A
Wiper lever. See Wipers and Washers (page 87).B
Information display controls. See Information Displays (page 112).C
Instrument cluster. See Instrument Cluster (page 104).D
Navigation, media, phone.E
Entertainment display.F
Hazard flasher switch. See Hazard Flashers (page 321).G
Audio. See Audio System (page 478).H
Climate control. See Climate Control (page 142).I
Rear defrost.J
Trailer backup assist. See Trailer Reversing Aids (page 279).K
Start button. See Keyless Starting (page 175).L
Voice control. See Voice Control (page 84).M
20
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
At a Glance
Horn.N
Cruise control. See Cruise Control (page 241).O
Steering wheel adjustment. See Adjusting the Steering Wheel (page 82).P
Parking brake release. See Brakes (page 222).Q
Lighting control. See Lighting Control (page 89).R
21
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
At a Glance
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
22
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Child Safety
Recommendations for Safety Restraints for Children
Recommended Restraint
Type
Child Size, Height, Weight, or AgeChild
Use a child restraint
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child restraint (generally
children who are less than 57 in (1.45 m)
tall, are greater than age four and less
than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer).
Small children
Use a vehicle seatbelt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seat backrest
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
57 in (1.45 m) tall or greater than 80 lb
(36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
Larger children
• You are required by law to properly use
child restraints for infants and toddlers
in the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 57 in (1.45 m) tall, or 80 lb
(36 kg). Check your local and state or
provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position.
• When installing a rear facing child
restraint, adjust the vehicle seats to
avoid interference between the child
restraint and the vehicle seat in front
of the child restraint.
23
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Child Safety
INSTALLING CHILD RESTRAINTS
Child Seats
E142594
Use a child restraint (sometimes called an
infant carrier, convertible seat, or toddler
seat) for infants, toddlers, or children
weighing 40 lb (18 kg) or less (generally
age four or younger).
Using Lap and Shoulder Belts
(Except Front Center Position of
Super Cab and Crew Cab)
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
When installing a child restraint with
combination lap and shoulder belts:
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the child
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Place the vehicle seat in the upright
position before you install the child
restraint.
• Put the seatbelt in the automatic
locking mode. This vehicle does not
require the use of a locking clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint.
24
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Child Safety
E142528
1. Position the child restraint in a seat
with a combination lap and shoulder
belt.
E142529
2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Make sure you did not
twist the belt webbing.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure you securely latched the tongue
by pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until you pull all of the belt out.
25
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Child Safety
Note: The automatic locking mode is
available on the front passenger and rear
seats. This vehicle does not require the use
of a locking clip.
6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode. You should
not be able to pull more belt out. If the
retractor did not lock, unbuckle the belt
and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that exists once you add the extra
weight of the child to the child restraint.
It also helps to achieve the proper
snugness of the child restraint to your
vehicle. Sometimes, a slight lean
toward the buckle helps to remove
remaining slack from the belt.
9. If the child restraint has a tether strap,
attach it.
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place.
To check this, grab the seat at the belt path
and attempt to move it side to side and
forward and back. There should be no
more than 1 in (2.5 cm) of movement for
proper installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
Using Lap and Shoulder Belts
(Front Center Position of Super
Cab and Crew Cab)
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Always use both the
lap and shoulder portion of the seatbelt
in the center seating position.
26
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Child Safety
The belt webbing below the tongue is the
lap portion of the combination lap and
shoulder belt. The belt webbing above the
tongue is the shoulder belt portion of the
combination lap and shoulder belt.
E142528
1. Position the child restraint in the front
center seat.
E162708
2. Slide the tongue up the webbing.
E142530
3. While holding both shoulder and lap
portions next to the tongue, route the
tongue and webbing through the child
restraint according to the child restraint
manufacturer's instructions. Make sure
that you did not twist the belt webbing.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
27
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing
Child Safety
Loading...