Ford Explorer 2020 Owner's Manual

2020 EXPLORER Owner’s Manual

owner.ford.com

ford.ca

March 2020

Third Printing

Litho in U.S.A.

LL2J 19A321 AB

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: 201902 20200225125147

California Proposition 65

WARNING: Operating, servicing and

maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Introduction

About This Manual ..........................................9

Symbols Glossary ............................................9

Data Recording .................................................11

Perchlorate .......................................................15

Ford Credit ........................................................15

Replacement Parts Recommendation

...........................................................................16

Special Notices ...............................................16

Mobile Communications Equipment

............................................................................17

Export Unique Options ................................18

Environment

Protecting the Environment .......................19

At a Glance

At a Glance - ST ............................................20

Instrument Panel ............................................21

Child Safety

General Information .....................................23

Installing Child Restraints ..........................25

Booster Seats .................................................33

Child Restraint Positioning ........................35

Child Safety Locks ........................................36

Seatbelts

Principle of Operation .................................38

Fastening the Seatbelts .............................39

Seatbelt Height Adjustment ......................41

Seatbelt Warning Lamp and Indicator

Chime .............................................................41

Seatbelt Reminder ........................................42

Child Restraint and Seatbelt

Maintenance ...............................................43

Seatbelt Extensions .....................................44

Personal Safety System™

Personal Safety System™ .........................45

Supplementary Restraints

System

Principle of Operation .................................46

Driver and Passenger Airbags ...................47

Front Passenger Sensing System ...........48

Side Airbags ....................................................50

Driver and Passenger Knee Airbags ........51

Safety Canopy™ .............................................51

Crash Sensors and Airbag Indicator .......52

Airbag Disposal ..............................................53

Pedestrian Protection

Pedestrian Alert System ............................54

911 Assist

What Is 911 Assist ..........................................55

Emergency Call Requirements ................55

Emergency Call Limitations ......................56

Keys and Remote Controls

General Information on Radio

Frequencies .................................................57

Remote Control ..............................................57

Replacing a Lost Key or Remote Control

..........................................................................63

MyKey™

Principle of Operation .................................64

Creating a MyKey ..........................................65

Clearing All MyKeys ......................................66

Checking MyKey System Status .............66

Using MyKey With Remote Start

Systems ........................................................67

MyKey – Troubleshooting ..........................67

Doors and Locks

Locking and Unlocking ...............................69

Keyless Entry ...................................................72

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Liftgate

Power Liftgate ................................................74

Security

Passive Anti-Theft System ........................78

Anti-Theft Alarm ...........................................78

Steering Wheel

Adjusting the Steering Wheel - Vehicles

With: Manual Adjustable Steering

Column .........................................................80

Adjusting the Steering Wheel - Vehicles

With: Power Adjustable Steering

Column .........................................................80

Audio Control ..................................................82

Voice Control ..................................................82

Cruise Control - Vehicles With: Adaptive

Cruise Control With Lane Centering

..........................................................................82

Cruise Control - Vehicles With: Adaptive

Cruise Control With Stop and Go .......83

Cruise Control - Vehicles With: Cruise

Control ..........................................................83

Information Display Control ......................83

Heated Steering Wheel ..............................83

Horn ...................................................................84

Wipers and Washers

Windshield Wipers .......................................85

Autowipers ......................................................85

Windshield Washers ....................................86

Rear Window Wiper and Washers ..........87

Lighting

General Information ....................................88

Lighting Control .............................................88

Autolamps .......................................................89

Instrument Lighting Dimmer ....................89

Headlamp Exit Delay ...................................89

Daytime Running Lamps - Vehicles With:

Configurable Daytime Running Lamps

..........................................................................90

Daytime Running Lamps - Vehicles With:

Daytime Running Lamps (DRL) .........90

Front Fog Lamps ...........................................90

Adaptive Headlamps ....................................91

Direction Indicators .......................................91

Interior Lamps ................................................92

Ambient Lighting - Vehicles With: 8 Inch

Information and Entertainment Display

Screen ...........................................................93

Ambient Lighting - Vehicles With: 10.1

Inch Information and Entertainment

Display Screen ...........................................93

Automatic High Beam Control

What Is Automatic High Beam Control

..........................................................................95

Switching Automatic High Beam Control

On and Off ...................................................95

Automatic High Beam Control Indicators

..........................................................................95

Overriding Automatic High Beam Control

..........................................................................96

Windows and Mirrors

Power Windows .............................................97

Global Opening .............................................98

Exterior Mirrors - Excluding: ST ...............98

Exterior Mirrors - ST .....................................99

Interior Mirror ..................................................101

Sun Visors .......................................................101

Moonroof ........................................................102

Instrument Cluster

Gauges ............................................................104

Warning Lamps and Indicators ..............107

Audible Warnings and Indicators .............111

Information Displays

General Information ....................................112

Personalized Settings .................................118

Information Messages ...............................120

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Climate Control

Automatic Climate Control ......................137

Hints on Controlling the Interior Climate

.........................................................................139

Rear Passenger Climate Controls .........140

Heated Windshield ......................................141

Heated Rear Window .................................142

Heated Exterior Mirrors ..............................142

Remote Start .................................................142

Interior Air Quality

What Is the Cabin Air Filter ......................143

Locating the Cabin Air Filter ....................143

Replacing the Cabin Air Filter ..................143

Seats

Sitting in the Correct Position .................144

Head Restraints ...........................................144

Manual Seats ................................................147

Power Seats ..................................................148

Memory Function ........................................150

Rear Seats ......................................................152

Heated Seats ................................................156

Climate Controlled Seats .........................158

Rear Occupant Alert System

What is the Rear Occupant Alert System

........................................................................160

How Does the Rear Occupant Alert

System Work ............................................160

Rear Occupant Alert System Precautions

........................................................................160

Rear Occupant Alert System Limitations

........................................................................160

Switching Rear Occupant Alert System

On and Off .................................................160

Rear Occupant Alert System Indicators

..........................................................................161

Rear Occupant Alert System Audible

Warnings ......................................................161

Garage Door Opener

Universal Garage Door Opener ..............162

Auxiliary Power Points

Auxiliary Power Points ...............................167

Wireless Accessory Charger ....................168

Storage Compartments

Cup Holders .....................................................171

Center Console ...............................................171

Overhead Console ........................................171

Starting and Stopping the

Engine

General Information ....................................172

Ignition Switch ...............................................172

Keyless Starting ............................................172

Starting a Gasoline Engine .......................173

Starting a Hybrid Electric Vehicle System

.........................................................................176

Engine Block Heater ...................................178

Unique Driving Characteristics

Auto-Start-Stop ..........................................180

Hybrid Vehicle Operation - 3.3L, Hybrid

Electric Vehicle (HEV) ...........................182

Hybrid Vehicle Frequently Asked

Questions - 3.3L, Hybrid Electric

Vehicle (HEV) ...........................................184

Fuel and Refueling

Safety Precautions .....................................186

Fuel Quality - E85 .......................................186

Fuel Quality - Gasoline .............................188

Fuel Filler Funnel Location ......................188

Running Out of Fuel ...................................188

Refueling - Excluding: Hybrid Electric

Vehicle (HEV) ...........................................190

Refueling - Hybrid Electric Vehicle (HEV)

.........................................................................193

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Fuel Consumption ......................................195

Engine Emission Control

Emission Law ................................................197

Catalytic Converter .....................................198

High Voltage Battery

General Information ...................................201

Transmission

Automatic Transmission ..........................202

Four-Wheel Drive

Principle of Operation ..............................208

Using Four-Wheel Drive ..........................208

Brakes

General Information ...................................214

Hints on Driving With Anti-Lock Brakes

.........................................................................215

Electric Parking Brake ................................215

Hill Start Assist ..............................................217

Auto Hold ........................................................218

Reverse Braking Assist

What Is Reverse Braking Assist .............220

Reverse Braking Assist Precautions .....220

Switching Reverse Braking Assist On and

Off ..................................................................221

Overriding Reverse Braking Assist .........221

Reverse Braking Assist Indicators ..........221

Reverse Braking Assist –

Troubleshooting ......................................222

Traction Control

Principle of Operation ...............................224

Using Traction Control ..............................224

Stability Control

Principle of Operation ...............................225

Using Stability Control ..............................226

Hill Descent Control

What Is Hill Descent Control ..................228

Switching Hill Descent Control On and

Off ................................................................228

Setting the Hill Descent Speed .............228

Hill Descent Control Indicator ................229

Parking Aids

Principle of Operation ...............................230

Rear Parking Aid ..........................................230

Front Parking Aid .........................................232

Side Sensing System .................................234

Active Park Assist .......................................235

Rear View Camera ......................................238

360 Degree Camera ...................................241

Cruise Control

What Is Cruise Control ..............................244

Switching Cruise Control On and Off

........................................................................244

Setting the Cruise Control Speed ........244

Canceling the Set Speed .........................245

Resuming the Set Speed .........................245

Cruise Control Indicators .........................245

Adaptive Cruise Control

How Does Adaptive Cruise Control With

Stop and Go Work .................................246

What Is Adaptive Cruise Control With

Lane Centering ........................................246

What Is Intelligent Adaptive Cruise

Control ........................................................246

Adaptive Cruise Control Precautions -

Vehicles With: Adaptive Cruise Control

With Lane Centering .............................246

Adaptive Cruise Control Precautions -

Vehicles With: Adaptive Cruise Control

With Stop and Go ..................................246

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Adaptive Cruise Control Limitations -

Vehicles With: Adaptive Cruise Control

With Lane Centering ..............................247

Adaptive Cruise Control Limitations -

Vehicles With: Adaptive Cruise Control

With Stop and Go ..................................248

Switching Adaptive Cruise Control On

and Off .......................................................250

Setting the Adaptive Cruise Control

Speed .........................................................250

Setting the Adaptive Cruise Control Gap

.........................................................................251

Canceling the Set Speed .........................252

Resuming the Set Speed .........................252

Overriding the Set Speed .........................252

Adaptive Cruise Control Indicators -

Vehicles With: Adaptive Cruise Control

With Lane Centering ..............................253

Adaptive Cruise Control Indicators -

Vehicles With: Adaptive Cruise Control

With Stop and Go ...................................253

Adaptive Cruise Control Indicators -

Vehicles With: Intelligent Adaptive

Cruise Control ..........................................253

Switching From Adaptive Cruise Control

to Cruise Control .....................................253

Switching Lane Centering On and Off

........................................................................254

Switching Intelligent Mode On and Off

........................................................................255

Adjusting the Set Speed Tolerance ......255

Adaptive Cruise Control –

Troubleshooting ......................................256

Driving Aids

Driver Alert ....................................................259

Lane Keeping System ...............................260

Blind Spot Information System ............264

Cross Traffic Alert .......................................268

Traffic Sign Recognition ............................272

Steering ...........................................................273

Pre-Collision Assist ....................................274

Drive Mode Control

What Is Drive Mode Control ....................279

Selecting a Drive Mode .............................279

Drive Modes ..................................................279

Load Carrying

Rear Under Floor Storage .........................281

Cargo Nets ......................................................281

Luggage Covers ...........................................282

Roof Racks and Load Carriers ...............282

Load Limit ......................................................283

Towing

Towing a Trailer ...........................................289

Trailer Sway Control ..................................290

Recommended Towing Weights ..........290

Essential Towing Checks .........................293

Towing the Vehicle on Four Wheels .....295

Driving Hints

Reduced Engine Performance ..............296

Economical Driving ....................................296

Cold Weather Precautions ......................297

Breaking-In ....................................................297

Driving Through Water ..............................297

Floor Mats .....................................................298

Roadside Emergencies

Roadside Assistance .................................299

Hazard Flashers ..........................................300

Fuel Shutoff .................................................300

Jump Starting the Vehicle ........................301

Collision, Damage or Fire Event ............303

Post-Crash Alert System .........................304

Transporting the Vehicle .........................304

Customer Assistance

Getting the Services You Need .............306

In California (U.S. Only) ............................307

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The Better Business Bureau (BBB) Auto

Line Program (U.S. Only) ....................308

Utilizing the Mediation/Arbitration

Program (Canada Only) .....................309

Getting Assistance Outside the U.S. and

Canada ......................................................309

Ordering Additional Owner's Literature

..........................................................................311

Reporting Safety Defects (U.S. Only)

..........................................................................311

Reporting Safety Defects (Canada Only)

..........................................................................311

Fuses

Fuse Specification Chart ...........................313

Changing a Fuse ...........................................321

Maintenance

General Information ..................................323

Opening and Closing the Hood .............323

Under Hood Overview - 2.3L EcoBoost™

........................................................................324

Under Hood Overview - 3.0L ..................325

Under Hood Overview - 3.3L ..................326

Engine Oil Dipstick - 2.3L EcoBoost™

.........................................................................327

Engine Oil Dipstick - 3.0L .........................327

Engine Oil Dipstick - 3.3L ..........................327

Engine Oil Check ..........................................327

Oil Change Indicator Reset .....................328

Changing the Engine Air Filter - 2.3L

EcoBoost™ ...............................................329

Changing the Engine Air Filter - 3.0L

........................................................................330

Changing the Engine Air Filter - 3.3L .....331

Engine Coolant Check ...............................332

Automatic Transmission Fluid Check

........................................................................336

Brake Fluid Check ........................................337

Power Steering Fluid Check ....................338

Changing the 12V Battery ........................338

Adjusting the Headlamps .......................340

Washer Fluid Check ....................................341

Fuel Filter ........................................................341

Checking the Wiper Blades .....................342

Changing the Front Wiper Blades ........342

Changing the Rear Wiper Blades ..........342

Changing a Bulb ..........................................343

Vehicle Care

General Information ..................................345

Cleaning Products ......................................345

Cleaning the Exterior .................................346

Waxing ............................................................347

Cleaning the Engine ...................................347

Cleaning the Windows and Wiper Blades

........................................................................347

Cleaning the Interior ..................................348

Cleaning the Instrument Panel and

Instrument Cluster Lens ......................348

Cleaning Leather Seats ............................349

Repairing Minor Paint Damage .............350

Cleaning the Wheels .................................350

Vehicle Storage ...........................................350

Wheels and Tires

General Information ..................................353

Tire Care .........................................................355

Using Summer Tires ..................................368

Using Snow Chains ...................................368

Tire Pressure Monitoring System ..........370

Changing a Road Wheel ..........................376

Technical Specifications ..........................382

Capacities and Specifications

Engine Specifications - 2.3L EcoBoost™

........................................................................384

Engine Specifications - 3.0L ..................385

Engine Specifications - 3.0L, ST ...........385

Engine Specifications - 3.3L, Gasoline

........................................................................387

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Engine Specifications - 3.3L, Hybrid

Electric Vehicle (HEV) ..........................388

Transmission Specifications - ST ........388

Motorcraft Parts - 2.3L EcoBoost™ .....390

Motorcraft Parts - 3.0L ..............................391

Motorcraft Parts - 3.3L .............................392

Vehicle Identification Number ...............393

Vehicle Certification Label ......................393

Transmission Code Designation ...........394

Capacities and Specifications - 2.3L

EcoBoost™ ...............................................395

Capacities and Specifications - 3.0L

........................................................................402

Capacities and Specifications - 3.3L,

Gasoline ....................................................409

Capacities and Specifications - 3.3L,

Hybrid Electric Vehicle (HEV) ............416

Bulb Specification Chart .........................424

Network Connectivity

Connecting the Vehicle to a Mobile

Network .....................................................426

Network Connectivity – Troubleshooting

........................................................................427

Vehicle Wi-Fi Hotspot

Creating a Vehicle Wi-Fi Hotspot .........429

Changing the Vehicle Wi-Fi Hotspot

Name or Password ................................429

Audio System

General Information ..................................430

Audio Unit .....................................................430

Digital Radio ..................................................431

Satellite Radio .............................................434

USB Port ........................................................436

SYNC™ 3

General Information ..................................438

Using Voice Recognition ..........................440

Entertainment .............................................446

Climate ...........................................................456

Phone .............................................................458

Navigation ....................................................460

Electric Vehicle Information ...................465

Apps ................................................................466

Settings ..........................................................469

SYNC™ 3 Troubleshooting ......................471

Accessories

Accessories ..................................................484

Ford Protect

Ford Protect .................................................485

Scheduled Maintenance

General Maintenance Information .......487

Normal Scheduled Maintenance .........490

Special Operating Conditions Scheduled

Maintenance ............................................493

Scheduled Maintenance Record ..........495

Appendices

Electromagnetic Compatibility ............506

End User License Agreement ................509

Declaration of Conformity ......................534

Declaration of Conformity - Vehicles

With: SYNC 3 ............................................534

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ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

E231157

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

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Introduction

E270480

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

E71340

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

E231160

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

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Introduction

E270945

Horn control

Panic alarm

E139213

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

E231159

Requires registered technician

Safety alert

See Owner's Manual

E231158

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

E138639

Stability control

E163957

Hill descent control

E272858

Trail control

Windshield wiping system

Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect

wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print, but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

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Introduction

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

• Operating states of system components, for example, fuel level, tire pressure and battery charge level.

• Vehicle and component status, for example, wheel speed, deceleration, lateral acceleration and seatbelt status.

• Events or errors in essential systems, for example, headlamps and brakes.

• System responses to driving situations, for example, airbag deployment and stability control.

• Environmental conditions, for example, temperature.

Some of this data, when used in combination with other information, for example, an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest

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Introduction

you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger seatbelts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was traveling; and

• Where the driver was positioning the

steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 469).

Comfort and Convenience Data

Data recorded includes, for example:

• Seat and steering wheel position.

• Climate control settings.

• Radio presets.

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Introduction

Entertainment Data

Data recorded includes, for example:

• Music, videos or album art.

• Contacts and corresponding address

book entries.

• Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example, account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

Vehicles With a Modem (If Equipped)

The modem has a SIM. The modem was enabled when your

vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example, diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network

service providers could have access to additional information, for example, cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.

Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See Network Connectivity (page 426).

Note: The service can be unavailable or interrupted for a number of reasons, for example, environmental or topographical conditions and data plan coverage.

Note: To find out if your vehicle has a modem, visit www.FordConnected.com.

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 466).

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

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Introduction

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example, data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 469).

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, refer to your local Ford website.

Note: To find out if your vehicle has a connectivity technology, visit

www.FordConnected.com.

Vehicles With an Emergency Call System

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other

details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.

Note: You cannot deactivate emergency call systems that are required by law.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazard-

ouswaste/perchlorate

FORD CREDIT

US Only

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

For assistance call 1-800-727-7000, or for more information about Ford Credit and access to the online Account Manager tool, visit www.ford.com/finance.

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Introduction

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual.

Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents happen sometimes.

Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty.

The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts.

For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered by your New Vehicle Limited Warranty, see your warranty guide that is available online. For more information, refer to our website and download your copy of the warranty guide.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

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Introduction

On Board Diagnostics Data Link Connector

WARNING: Do not connect

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of unapproved aftermarket plug-in devices. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

Notice to Owners of Pickup Trucks and Utility Type Vehicles

WARNING: Utility vehicles have a

significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.

Using Your Vehicle With a Snowplow

Do not use this vehicle for snowplowing.

Your vehicle does not have a snowplowing package.

Using Your Vehicle as an Ambulance

Do not use this vehicle as an ambulance.

Your vehicle does not have the Ambulance Preparation Package.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile

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Introduction

communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s

Manual for all other required information and warnings.

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Introduction

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For additional information about our sustainability progress and initiatives, visit

www.sustainability.ford.com.

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Environment

AT A GLANCE - ST

Exterior

• Front and rear fascias feature unique ST grille and unique finish.

• ST badging in front grille and on rear liftgate.

• Trim features unique ST gloss black finish.

• E-X-P-L-O-R-E-R lettering across hood.

• Blackout treatment on headlight and taillight lenses.

Interior

• Unique ST interior trim.

• Ford Performance sill plates.

• ST flat-bottom steering wheel with

integrated transmission shift paddle controls.

• Selectable Drive Mode controller with 7 settings (Normal, Eco, Sport, Trail, Slippery, Deep Snow/Sand and Tow/Haul).

• Unique electronic sound enhancement in Sport Selectable Drive Mode.

Chassis

• Unique ST-tuned suspension featuring 32 N/mm front coil springs and a 34 mm hollow front stabilizer bar and 106 N/mm rear coil springs and a 21.7 mm hollow rear stabilizer bar.

• Standard ST brake system consists of 345 mm diameter vented front rotors with two piston calipers and low-dust linings; 326 mm solid rear rotors with single-piston brake calipers and electric integrated park brake with low dust linings.

• Optional ST braking system includes 363 mm diameter vented front rotors with heavy duty two-piston calipers and low-dust linings; 350 mm diameter vented rear rotors with heavy-duty single-piston brake calipers and electric integrated park brake with low-dust linings; system requires 21 x 9-inch wheels and P275/45R21 all-season tires.

• Optional low-metallic brake linings are included with optional P275/45R21 summer tire (late availability).

• ST-tuned electric power assist steering rack and pinion.

• AdvanceTrac with stability enhancement system with four modes: Default, Traction Control Off, Sport and Disabled.

• Aluminum ST 20 in (50.8 cm) x 8.5 in (21.6 cm) wheels standard; 21 in (53.3 cm) x 9 in (22.9 cm) wheels optional.

• P255/55R20 all-season tires or optional P275/45R21 all-season tires.

Powertrain

• 3.0L V6 DOHC GTDI engine, 400 horsepower, 415 lb-ft.

• 10R60 10-speed automatic transmission with SelectShift manual shift mode.

• 3.58 axle ratios.

• Unique transmission calibration in

Sport Selectable Drive Mode.

• Dual exhaust with quad-tip outlets.

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At a Glance

INSTRUMENT PANEL

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Air vents.A Direction indicator. See Direction Indicators (page 91).B Cruise control. See Cruise Control (page 82). Audio control. See Audio

Control (page 82).

Information display. See General Information (page 112).D Information display control. See Information Display Control (page 83).E Wiper lever. See Windshield Wipers (page 85).F Ignition switch. See Keyless Starting (page 172).G Information and Entertainment display.H Hazard flasher switch. See Hazard Flashers (page 300). Audio unit. See Audio

Unit (page 430).

Climate control. See Automatic Climate Control (page 137).J Horn.K

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At a Glance

Steering wheel adjustment. See Adjusting the Steering Wheel (page 80).L Lighting control. See Lighting Control (page 88). Power liftgate release. See

Power Liftgate (page 74).

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At a Glance

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician

(CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

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Child Safety

Recommendations for Safety Restraints for Children

Recommended Restraint

Type

Child Size, Height, Weight, or AgeChild

Use a child restraint

(sometimes called an

infant carrier, convertible

seat, or toddler seat).

Children weighing 40 lb (18 kg) or less

(generally age four or younger).

Infants or

toddlers

Use a belt-positioning

booster seat.

Children who have outgrown or no longer

properly fit in a child restraint (generally

children who are less than 57 in (1.45 m)

tall, are greater than age four and less

than age 12, and between 40 lb (18 kg)

and 80 lb (36 kg) and upward to 100 lb

(45 kg) if recommended by your child

restraint manufacturer).

Small children

Use a vehicle seatbelt having the lap belt snug and low across the hips,

shoulder belt centered

across the shoulder and

chest, and seat backrest

upright.

Children who have outgrown or no longer

properly fit in a belt-positioning booster

seat (generally children who are at least

57 in (1.45 m) tall or greater than 80 lb

(36 kg) or 100 lb (45 kg) if recommended

by child restraint manufacturer).

Larger children

• You are required by law to properly use child restraints for infants and toddlers in the United States, Canada and Mexico.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

• When possible, properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See

Front Passenger Sensing System

(page 48).

• When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

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Child Safety

INSTALLING CHILD RESTRAINTS

Child Seats

E142594

Use a child restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for Infants, toddlers and children weighing 40 lb (18 kg) or less (generally four-years-old or younger).

Using Lap and Shoulder Belts

WARNING: Do not place a

rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child restraint with combination lap and shoulder belts:

• Use the correct seatbelt buckle for that seating position.

• Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

• Keep the buckle release button pointing up and away from the child restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

• Place the vehicle seat in the upright position before you install the child restraint.

• For second row seating positions, adjust the recliner slightly to improve child restraint fit. If needed, remove the head restraints.

• For third row seating positions, stow the head restraints to improve child restraint fit. See Head Restraints (page 144).

• Put the seatbelt in the automatic locking mode. See Step 5 in the procedure that follows. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

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Child Safety

Note: Although the child restraint

illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

Note: Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device. In some instances, the manufacturer provides these devices only for use in vehicles with seatbelt systems that would otherwise require a locking clip.

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1. Position the child restraint in a seat with a combination lap and shoulder belt.

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2. After positioning the child restraint in the proper seating position, pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue.

E142530

3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Make sure you do not twist the belt webbing.

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4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure that you securely latch the tongue by pulling on it.

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Child Safety

E142875

5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.

Note: The automatic locking mode is available on the front passenger and rear seats.

6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor did not lock, unbuckle the belt and repeat Steps 5 and 6.

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8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint as you pull up on the shoulder belt to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle provides extra help to remove remaining slack from the belt.

9. If the child restraint has a tether strap, attach it now.

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10. Before placing the child in the seat,

forcibly move the seat forward and back to make sure you have the seat securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make sure you properly installed the child restraint. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

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Child Safety

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