Ford C Max Hybrid Energi 2017 Owner's Manual

owner.ford.com ford.ca

2017 C- MA X HYBRID | C-M AX ENERGI Owner’s Manual

2017 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual

April 2017

Second Printing

Owner’s Manual

C-MAX Hybrid/C-MAX Energi

Litho in U.S.A.

HM5J 19A321 FB

Vehicles shown may not be representative of your actual vehicle.

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: 201609 20170407203858

Introduction

About This Manual...........................................7

Symbols Glossary.............................................7

Data Recording..................................................9

California Proposition 65..............................11

Perchlorate.........................................................11

Ford Credit..........................................................11

Replacement Parts

Recommendation.......................................12

Special Notices................................................12

Mobile Communications

Equipment.....................................................13

Export Unique Options..................................13

Environment

Protecting the Environment........................15

At a Glance

Instrument Panel Overview........................16

Child Safety

General Information.......................................18

Installing Child Restraints............................19

Booster Seats..................................................25

Child Restraint Positioning..........................27

Child Safety Locks.........................................28

Seatbelts

Principle of Operation..................................30

Fastening the Seatbelts................................31

Seatbelt Height Adjustment......................33

Seatbelt Warning Lamp and Indicator

Chime.............................................................33

Seatbelt Reminder........................................34

Child Restraint and Seatbelt

Maintenance................................................35

Seatbelt Extension........................................36

Personal Safety System™

Personal Safety System™..........................37

Supplementary Restraints

System

Principle of Operation..................................38

Driver and Passenger Airbags...................39

Front Passenger Sensing System............40

Side Airbags.....................................................43

Driver Knee Airbag.........................................44

Safety Canopy™............................................44

Crash Sensors and Airbag Indicator.......45

Airbag Disposal..............................................46

Keys and Remote Controls

General Information on Radio

Frequencies..................................................47

Remote Control...............................................47

Replacing a Lost Key or Remote

Control............................................................51

MyKey™

Principle of Operation...................................52

Creating a MyKey............................................53

Clearing All MyKeys.......................................53

Checking MyKey System Status...............55

Using MyKey With Remote Start

Systems.........................................................55

MyKey Troubleshooting...............................55

Doors and Locks

Locking and Unlocking.................................57

Manual Liftgate................................................61

Power Liftgate.................................................62

Security

Passive Anti-Theft System........................66

Anti-Theft Alarm............................................67

Steering Wheel

Adjusting the Steering Wheel...................68

Audio Control..................................................68

Voice Control...................................................69

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Table of Contents

Cruise Control.................................................69

Information Display Control.......................70

Wipers and Washers

Windshield Wipers..........................................71

Autowipers.........................................................71

Windshield Washers......................................72

Rear Window Wiper and Washers...........73

Lighting

General Information......................................74

Lighting Control...............................................74

Autolamps.........................................................75

Instrument Lighting Dimmer......................75

Headlamp Exit Delay....................................76

Daytime Running Lamps.............................76

Front Fog Lamps............................................76

Direction Indicators........................................76

Interior Lamps.................................................76

Ambient Lighting.............................................77

Windows and Mirrors

Power Windows..............................................78

Global Opening...............................................79

Exterior Mirrors................................................79

Interior Mirror....................................................81

Sun Visors.........................................................82

Sun Shades......................................................82

Instrument Cluster

Gauges...............................................................84

Warning Lamps and Indicators.................87

Audible Warnings and Indicators..............91

Information Displays

General Information......................................92

Information Messages.................................101

Climate Control

Automatic Climate Control......................109

Hints on Controlling the Interior

Climate...........................................................111

Heated Windows and Mirrors....................112

Cabin Air Filter.................................................112

Remote Start...................................................113

Seats

Sitting in the Correct Position...................114

Head Restraints..............................................114

Manual Seats..................................................116

Power Seats.....................................................117

Rear Seats........................................................119

Heated Seats.................................................120

Rear Seat Armrest........................................120

Universal Garage Door

Opener

Universal Garage Door Opener.................121

Auxiliary Power Points

Auxiliary Power Points................................126

Storage Compartments

Center Console..............................................128

Overhead Console........................................128

Starting and Stopping the

Engine

General Information....................................129

Ignition Switch...............................................129

Keyless Starting............................................129

Starting a Gasoline Engine.......................130

Engine Block Heater.....................................132

Automatic Engine Shutdown...................133

Unique Driving Character-

istics

Hybrid Vehicle Operation...........................135

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Table of Contents

Plug-In Hybrid Vehicle Operation...........137

EcoSelect........................................................139

Hybrid Vehicle Frequently Asked

Questions....................................................140

Fuel and Refueling

Safety Precautions.......................................142

Fuel Quality.....................................................142

Fuel Filler Funnel Location........................144

Running Out of Fuel....................................144

Refueling..........................................................145

Fuel Consumption.......................................148

Emission Control System..........................149

High Voltage Battery

General Information.....................................151

Charging the High Voltage Battery........153

High Voltage Battery Cut-Off

Switch...........................................................158

Transmission

Automatic Transmission...........................159

Brakes

General Information....................................162

Hints on Driving With Anti-Lock

Brakes...........................................................163

Parking Brake.................................................163

Hill Start Assist..............................................163

Traction Control

Principle of Operation.................................165

Using Traction Control................................165

Stability Control

Principle of Operation................................166

Using Stability Control................................167

Parking Aids

Principle of Operation................................168

Rear Parking Aid...........................................168

Front Parking Aid..........................................169

Active Park Assist.........................................170

Rear View Camera........................................174

Cruise Control

Principle of Operation..................................177

Using Cruise Control.....................................177

Driving Aids

Blind Spot Information System...............179

Cross Traffic Alert........................................180

Steering............................................................183

Load Carrying

Rear Under Floor Storage..........................184

Luggage Covers.............................................184

Load Limit.......................................................185

Towing

Towing a Trailer.............................................190

Towing the Vehicle on Four Wheels......190

Driving Hints

Breaking-In......................................................192

Economical Driving......................................192

Driving Through Water................................193

Floor Mats.......................................................193

Roadside Emergencies

Roadside Assistance...................................195

Hazard Flashers............................................196

Fuel Shutoff...................................................196

Jump Starting the Vehicle.........................197

Collision, Damage or Fire Event.............200

Post-Crash Alert System...........................201

Transporting the Vehicle............................201

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Table of Contents

Customer Assistance

Getting the Services You Need..............203

In California (U.S. Only)............................204

The Better Business Bureau (BBB) Auto

Line Program (U.S. Only).....................205

Utilizing the Mediation/Arbitration

Program (Canada Only).......................206

Getting Assistance Outside the U.S. and

Canada.......................................................206

Ordering Additional Owner's

Literature....................................................207

Reporting Safety Defects (U.S.

Only)............................................................208

Reporting Safety Defects (Canada

Only)............................................................208

Fuses

Fuse Specification Chart...........................210

Changing a Fuse...........................................219

Maintenance

General Information.....................................221

Opening and Closing the Hood...............221

Under Hood Overview - Hybrid Electric

Vehicle (HEV)............................................222

Under Hood Overview - Plug-In Hybrid

Electric Vehicle (PHEV)........................224

Engine Oil Dipstick.......................................225

Engine Oil Check..........................................225

Oil Change Indicator Reset......................226

Engine Coolant Check................................227

Automatic Transmission Fluid

Check.............................................................231

Brake Fluid Check.........................................231

Power Steering Fluid Check......................231

Washer Fluid Check.....................................231

Fuel Filter.........................................................232

Changing the 12V Battery.........................232

Checking the Wiper Blades......................233

Changing the Wiper Blades.....................234

Adjusting the Headlamps.........................235

Removing a Headlamp..............................237

Changing a Bulb...........................................237

Bulb Specification Chart............................241

Changing the Engine Air Filter.................243

Vehicle Care

General Information...................................246

Cleaning Products.......................................246

Cleaning the Exterior..................................246

Waxing.............................................................247

Cleaning the Engine...................................248

Cleaning the Windows and Wiper

Blades..........................................................248

Cleaning the Interior...................................249

Cleaning the Instrument Panel and

Instrument Cluster Lens.......................250

Cleaning Leather Seats..............................251

Repairing Minor Paint Damage................251

Cleaning the Wheels...................................251

Vehicle Storage.............................................252

Body Styling Kits..........................................253

Wheels and Tires

Tire Sealant and Inflator Kit....................254

Tire Care.........................................................260

Using Summer Tires...................................274

Using Snow Chains.....................................275

Tire Pressure Monitoring System...........275

Technical Specifications...........................279

Capacities and Specific-

ations

Engine Specifications.................................281

Motorcraft Parts...........................................282

Vehicle Identification Number................283

Vehicle Certification Label.......................284

Transmission Code Designation............284

Capacities and Specifications................285

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Table of Contents

Audio System

General Information...................................288

Audio Unit - Vehicles With: AM/FM/CD/

SYNC............................................................289

Audio Unit - Vehicles With: Sony Audio

System/Sony AM/FM/CD....................292

Audio Unit - Vehicles With: AM/FM/CD/

SYNC/Touchscreen Display/Premium

AM/FM/CD.................................................293

Audio Unit - Vehicles With: AM/FM/CD/

Satellite Radio..........................................295

Digital Radio..................................................297

Satellite Radio..............................................300

USB Port.........................................................302

SYNC™

General Information...................................303

Using Voice Recognition...........................305

Using SYNC™ With Your Phone............307

SYNC™ Applications and Services.......319

Using SYNC™ With Your Media

Player...........................................................324

SYNC™ Troubleshooting..........................333

SYNC™ 3

General Information....................................341

Home Screen................................................354

Using Voice Recognition...........................355

Entertainment...............................................361

Phone................................................................371

Navigation......................................................376

Electric Vehicle Information....................386

Apps.................................................................406

Settings..........................................................409

SYNC™ 3 Troubleshooting......................422

Accessories

Accessories....................................................435

Ford Protect

Ford Protect...................................................437

Scheduled Maintenance

General Maintenance Information.......439

Normal Scheduled Maintenance..........443

Special Operating Conditions Scheduled

Maintenance.............................................445

Scheduled Maintenance Record...........447

Appendices

End User License Agreement..................457

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Table of Contents

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING

Driving while distracted can result in loss of vehicle control, crash and

injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

E231157

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Introduction

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

E71340

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

E231160

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard warning flashers

Heated rear window

Heated windshield

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

Panic alarm

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Introduction

E139213

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

E231159

Requires registered technician

Safety alert

See Owner's Manual

E231158

See Service Manual

Service engine soon

Side airbag

Shield the eyes

E138639

Stability control

Windshield wash and wipe

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, (for example, your contact information), to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, such as SYNC Vehicle Health Report or MyFord Mobile App, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Introduction

services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries. See SYNC™ (page 303).

Event Data Recording

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger safety belts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was traveling; and

• Where the driver was positioning the steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is

recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Introduction

Note: Including to the extent that any

law pertaining to Event Data Recorders applies to SYNC or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See SYNC™ (page 303).

Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”), only to help provide you with the directions, traffic reports, or business searches that you request. If you do not want Ford or its vendors to receive this information, do not activate the service. For more information, see Traffic, Directions and Information, Terms and Conditions. See SYNC™

(page 303).

CALIFORNIA PROPOSITION 65

WARNINGS

Some constituents of engine exhaust, certain vehicle components,

certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Battery posts, terminals and related

accessories contain lead and lead

compounds, chemicals known to the State of California to cause cancer and reproductive harm. Batteries also contain other chemicals known to the State of California to cause cancer. Wash your hands after handling.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazard-

ouswaste/perchlorate

FORD CREDIT

US Only

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Introduction

We offer a number of convenient ways for you to contact us, and to manage your account.

Call 1-800-727-7000. For more information about Ford Credit

and access to the Account Manager, go to www.ford.com/finance.

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During

vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, see the Warranty Manual that is provided to you along with your Owner’s Manual.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNINGS

You risk death or serious injury to yourself and others if you do not

follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

NEVER use a rearward facing child

restraint on a seat protected by an

ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Introduction

On Board Diagnostics Data Link Connector

WARNING

Do not connect wireless plug-in devices to the data link connector.

Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING

Driving while distracted can result in loss of vehicle control, crash and

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features,

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Introduction

recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s

Manual for all other required information and warnings.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Introduction

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For details about Ford Motor Company's sustainability progress and initiatives visit:

Web Address

www.sustainability.ford.com

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Environment

INSTRUMENT PANEL OVERVIEW

E191856

Air vents.A Direction indicators. See Direction Indicators (page 76). High beam. See

Lighting Control (page 74).

Steering wheel control. See Information Display Control (page 70).C Instrument cluster. See Gauges (page 84). See Warning Lamps and

Indicators (page 87).

Steering wheel control. See Information Display Control (page 70).E Wiper lever. See Windshield Wipers (page 71).F Hazard flasher switch. See Hazard Flashers (page 196).G Information and entertainment display.H Audio unit. See Audio Unit (page 289).I Climate controls. See Climate Control (page 109).J Keyless start button. See Keyless Starting (page 129).K

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

At a Glance

Steering wheel adjustment. See Adjusting the Steering Wheel (page 68).L Horn.M Steering wheel control. See Cruise Control (page 177).N Lighting control. See Lighting Control (page 74). Front fog lamps. See Front

Fog Lamps (page 76).

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

At a Glance

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNINGS

Always make sure your child is secured properly in a device that is

appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

All children are shaped differently.

The National Highway Traffic Safety

Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety

WARNINGS

Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

On hot days, the temperature inside the vehicle can rise very quickly.

Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

Recommendations for Safety Restraints for Children

Recommended restraint

type

Child size, height, weight, or ageChild

Use a child safety seat

(sometimes called an

infant carrier, convertible

seat, or toddler seat).

Children weighing 40 lb (18 kg) or less

(generally age four or younger).

Infants or

toddlers

Use a belt-positioning

booster seat.

Children who have outgrown or no longer

properly fit in a child safety seat (gener-

ally children who are less than 4 ft. 9 in.

(1.45 m) tall, are greater than age four

and less than age 12, and between 40 lb

(18 kg) and 80 lb (36 kg) and upward to

100 lb (45 kg) if recommended by your

child restraint manufacturer).

Small children

Use a vehicle safety belt

having the lap belt snug

and low across the hips,

shoulder belt centered

across the shoulder and

chest, and seatback

upright.

Children who have outgrown or no longer

properly fit in a belt-positioning booster seat (generally children who are at least

4 ft. 9 in. (1.45 m) tall or greater than

80 lb (36 kg) or 100 lb (45 kg) if recom-

mended by child restraint manufacturer).

Larger children

• You are required by law to properly use safety seats for infants and toddlers in the United States and Canada.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

• When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See

Front Passenger Sensing System

(page 40).

INSTALLING CHILD RESTRAINTS

Child Seats

E142594

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts

WARNINGS

Airbags can kill or injure a child in a child restraint. Never place a

rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child seat is installed all the way back.

Airbags can kill or injure a child in a

child restraint. Properly restrain

children 12 and under in the rear seat whenever possible.

Depending on where you secure a

child restraint, and depending on the

child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child safety seat with combination lap and shoulder belts:

• Use the correct seatbelt buckle for that

seating position.

• Insert the belt tongue into the proper

buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

• Keep the buckle release button

pointing up and away from the safety seat, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

• Place the vehicle seat upon which the child restraint will be installed in the upright position.

• Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

E142528

1. Position the child safety seat in a seat with a combination lap and shoulder belt.

E142529

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

E142530

3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Be sure the belt webbing is not twisted.

E142531

4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

E142875

5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.

Note: The automatic locking mode is available on the front passenger and rear seats.

6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

E142533

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.

9. Attach the tether strap (if the child restraint is equipped).

E142534

10. Before placing the child in the seat,

forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lower Anchors and Tethers for CHildren (LATCH)

WARNINGS

Do not attach two child safety restraints to the same anchor. In a

crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.

Depending on where you secure a

child restraint, and depending on the

The LATCH system is composed of three vehicle anchor points: two lower anchors where the seatback and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.

LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint. However, you can still use the seatbelt to attach the child restraint. For forward-facing child restraints, attach the top tether strap to the proper top tether anchor if a top tether strap has been provided with your child restraint.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

E142535

Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.

E144054

The LATCH anchors are at the rear section of the rear seat between the cushion and seatback below the symbols as shown. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments. Follow the instructions on attaching child safety seats with tether straps.

Attach LATCH lower attachments of the child restraint only to the anchors shown.

Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use)

WARNING

The standardized spacing for LATCH lower anchors is 11 in (280 mm)

center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

The lower anchors at the center of the second row rear seat are spaced 18 in (46 cm) apart. You cannot install a child restraint with rigid LATCH attachments at the center seating position. Only use LATCH compatible child restraints (with attachments on belt webbing) at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor.

Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to your vehicle. The seat should move less than 1 in (2.5 cm) when you do this for a proper installation.

If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

Combining Seatbelts and LATCH Lower Anchors for Attaching Child Safety Seats

When used in combination, attach either the seatbelt or the LATCH lower anchors first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.

Using Tether Straps

Many forward-facing child safety seats include a tether strap

which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety seats.

Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in your vehicle.

Once the child safety seat has been installed using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.

The tether strap anchors in your vehicle are in the following positions (shown from top view):

E142537

Perform the following steps to install a child safety seat with tether anchors:

Note: If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching your vehicle seat gives the best protection in a severe crash.

1. Route the child safety seat tether strap over the back of the seat. For outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating positions, route the tether strap over the top of the head restraint. If needed, you can also remove the head restraints.

E161562

2. Locate the correct anchor on the back panel of the rear seat for the selected seating position. The anchors are labeled with the tether strap symbol and are partially covered by the gap panel. Pull the panel back to fully expose the anchors.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

E161563

3. Clip the tether strap to the anchor as shown.

4. Tighten the child safety seat tether strap according to the manufacturer's instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

BOOSTER SEATS

WARNING

Never place, or allow a child to place, the shoulder belt under a child's arm

or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 80 pounds (36 kilograms) and upward to 100 pounds (45 kilograms) if

recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms).

Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:

E142595

• Can the child sit all the way back against their vehicle seat back with knees bent comfortably at the edge of the seat cushion?

• Can the child sit without slouching?

• Does the lap belt rest low across the

hips?

• Is the shoulder belt centered on the shoulder and chest?

• Can the child stay seated like this for the whole trip?

Always use booster seats in conjunction with your vehicle lap and shoulder belt.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

Types of Booster Seats

E68924

• Backless booster seats If your backless booster seat has a

removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap and shoulder belts, or consider using a high back booster seat.

E70710

• High back booster seats If, with a backless booster seat, you cannot

find a seating position that adequately supports your child's head, a high back booster seat would be a better choice.

Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips.

E142596

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

E142597

If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions.

CHILD RESTRAINT POSITIONING

WARNINGS

Airbags can kill or injure a child in a child seat. Never place a rear-facing

child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat upon which the child seat is installed all the way back. When possible, all children age 12 and under should be properly restrained in a rear seating position. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat.

Always carefully follow the

instructions and warnings provided

by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings

WARNINGS

provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.

Never let a passenger hold a child on his or her lap while your vehicle is

moving. The passenger cannot protect the child from injury in a crash, which may result in serious injury or death.

Never use pillows, books, or towels

to boost a child. They can slide

around and increase the likelihood of injury or death in a crash.

Always restrain an unoccupied child

seat or booster seat. These objects

may become projectiles in a crash or sudden stop, which may increase the risk of serious injury.

Never place, or allow a child to place,

the shoulder belt under a child's arm

or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.

C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201609, Second Printing

Child Safety

+ 469 hidden pages