Ford C Max Hybrid Energi 2014 Owner's Manual

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2014 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual

2014 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual

EM5J 19A321 FA | November 2013 | First Printing | Owner’s Manual | C-MAX Hybrid | Energi | Litho in U.S.A.

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.

© Ford Motor Company 2013

All rights reserved.

Part Number: 20131007211151

Introduction

About This Manual...........................................7

Symbols Glossary.............................................7

Data Recording..................................................9

California Proposition 65..............................11

Perchlorate.........................................................11

Ford Credit..........................................................11

Replacement Parts

Recommendation........................................11

Special Notices................................................12

Mobile Communications

Equipment.....................................................12

Export Unique Options..................................13

Child Safety

General Information.......................................14

Installing Child Seats.....................................15

Booster Seats...................................................21

Child Seat Positioning..................................23

Child Safety Locks.........................................24

Safety Belts

Principle of Operation..................................26

Fastening the Safety Belts..........................27

Safety Belt Height Adjustment.................29

Safety Belt Warning Lamp and Indicator

Chime.............................................................30

Safety Belt Minder.........................................30

Child Restraint and Safety Belt

Maintenance................................................32

Personal Safety System™

Personal Safety System™..........................33

Supplementary Restraints

System

Principle of Operation..................................34

Driver and Passenger Airbags....................35

Front Passenger Sensing System............36

Side Airbags.....................................................38

Driver Knee Airbag.........................................39

Safety Canopy™............................................39

Crash Sensors and Airbag Indicator.........41

Airbag Disposal...............................................42

Keys and Remote Controls

General Information on Radio

Frequencies..................................................43

Remote Control..............................................43

Replacing a Lost Key or Remote

Control...........................................................48

MyKey™

Principle of Operation..................................49

Creating a MyKey...........................................50

Clearing All MyKeys.......................................50

Checking MyKey System Status..............50

Using MyKey With Remote Start

Systems..........................................................51

MyKey Troubleshooting...............................52

Locks

Locking and Unlocking.................................55

Manual Liftgate..............................................59

Power Liftgate................................................60

Security

Passive Anti-Theft System.........................63

Anti-Theft Alarm............................................64

Steering Wheel

Adjusting the Steering Wheel...................65

Audio Control..................................................65

Voice Control...................................................66

Cruise Control.................................................66

Information Display Control......................66

Wipers and Washers

Windshield Wipers........................................68

Autowipers.......................................................68

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Windshield Washers.....................................69

Rear Window Wiper and Washers...........70

Lighting

Lighting Control................................................71

Autolamps..........................................................71

Instrument Lighting Dimmer......................72

Headlamp Exit Delay.....................................73

Daytime Running Lamps.............................73

Front Fog Lamps.............................................73

Direction Indicators........................................73

Interior Lamps..................................................73

Ambient Lighting............................................75

Windows and Mirrors

Power Windows..............................................76

Global Opening................................................77

Exterior Mirrors.................................................77

Interior Mirror....................................................79

Sun Visors.........................................................79

Sun Shades......................................................79

Instrument Cluster

Gauges................................................................81

Warning Lamps and Indicators.................83

Audible Warnings and Indicators.............87

Information Displays

General Information.....................................88

Information Messages.................................98

Climate Control

Automatic Climate Control......................105

Hints on Controlling the Interior

Climate.........................................................107

Heated Windows and Mirrors..................107

Cabin Air Filter...............................................108

Remote Start.................................................108

Seats

Sitting in the Correct Position...................110

Head Restraints.............................................110

Manual Seats..................................................112

Power Seats.....................................................113

Rear Seats........................................................115

Heated Seats...................................................115

Rear Seat Armrest.........................................116

Universal Garage Door

Opener

Universal Garage Door Opener.................117

Auxiliary Power Points

Auxiliary Power Points.................................121

Storage Compartments

Center Console..............................................123

Overhead Console........................................123

Starting and Stopping the

Engine

General Information....................................124

Ignition Switch...............................................124

Keyless Starting.............................................124

Starting a Gasoline Engine........................125

Engine Block Heater.....................................127

Unique Driving Character-

istics

Hybrid Electric Vehicle................................129

Fuel and Refueling

Safety Precautions.......................................135

Fuel Quality.....................................................136

Running Out of Fuel.....................................137

Refueling..........................................................138

Fuel Consumption........................................142

Emission Control System..........................143

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High Voltage Battery

General Information....................................146

Charging the High Voltage Battery........148

High Voltage Battery Cut-Off

Switch............................................................151

Transmission

Automatic Transmission............................153

Brakes

General Information....................................156

Hints on Driving With Anti-Lock

Brakes............................................................157

Parking Brake..................................................157

Hill Start Assist..............................................157

Traction Control

Principle of Operation.................................159

Using Traction Control................................159

Stability Control

Principle of Operation................................160

Using Stability Control................................161

Parking Aids

Parking Aid......................................................162

Active Park Assist.........................................164

Rear View Camera.......................................168

Cruise Control

Principle of Operation..................................171

Using Cruise Control.....................................171

Driving Aids

Steering.............................................................173

Load Carrying

Rear Under Floor Storage..........................174

Luggage Covers.............................................174

Load Limit........................................................175

Towing

Towing a Trailer.............................................182

Transporting the Vehicle............................182

Towing the Vehicle on Four Wheels......182

Driving Hints

Breaking-In.....................................................184

Economical Driving......................................184

Driving Through Water................................185

Floor Mats.......................................................186

Roadside Emergencies

Roadside Assistance...................................187

Hazard Warning Flashers..........................188

Fuel Shutoff...................................................188

Jump-Starting the Vehicle........................188

Collision, Damage or Fire Event...............191

Post-Crash Alert System...........................193

Customer Assistance

Getting the Services You Need...............194

In California (U.S. Only).............................195

The Better Business Bureau (BBB) Auto

Line Program (U.S. Only)......................196

Utilizing the Mediation/Arbitration

Program (Canada Only)........................196

Getting Assistance Outside the U.S. and

Canada.........................................................197

Ordering Additional Owner's

Literature.....................................................198

Reporting Safety Defects (U.S.

Only).............................................................198

Reporting Safety Defects (Canada

Only).............................................................199

Fuses

Fuse Specification Chart..........................200

Changing a Fuse...........................................207

Maintenance

General Information...................................209

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Opening and Closing the Hood.............209

Under Hood Overview - 2.0L Hybrid......210

Engine Oil Dipstick........................................212

Engine Oil Check...........................................212

Engine Coolant Check.................................213

Automatic Transmission Fluid

Check.............................................................217

Brake Fluid Check..........................................217

Power Steering Fluid Check......................217

Washer Fluid Check......................................217

Fuel Filter..........................................................217

Changing the 12V Battery..........................218

Checking the Wiper Blades......................219

Changing the Wiper Blades......................219

Adjusting the Headlamps..........................221

Removing a Headlamp..............................222

Changing a Bulb...........................................222

Bulb Specification Chart...........................227

Changing the Engine Air Filter.................229

Vehicle Care

General Information....................................232

Cleaning Products.......................................232

Cleaning the Exterior..................................232

Waxing.............................................................233

Cleaning the Engine....................................233

Cleaning the Windows and Wiper

Blades..........................................................234

Cleaning the Interior...................................234

Cleaning the Instrument Panel and

Instrument Cluster Lens.......................234

Cleaning Leather Seats.............................235

Repairing Minor Paint Damage..............236

Cleaning the Alloy Wheels.......................236

Vehicle Storage............................................236

Wheels and Tires

Temporary Mobility Kit..............................239

Tire Care..........................................................245

Using Snow Chains.....................................259

Tire Pressure Monitoring System..........259

Technical Specifications...........................263

Capacities and Specific-

ations

Engine Specifications................................265

Motorcraft Parts..........................................266

Vehicle Identification Number................267

Vehicle Certification Label.......................267

Transmission Code Designation............268

Technical Specifications..........................269

Audio System

General Information....................................272

Audio unit - Vehicles With: AM/FM/CD/

SYNC.............................................................273

Audio unit - Vehicles With: Premium AM/

FM/CD..........................................................275

Audio unit - Vehicles With: Sony AM/FM/

CD...................................................................277

Digital Radio..................................................280

Satellite Radio..............................................282

Audio Input Jack...........................................285

USB Port.........................................................285

Media Hub......................................................286

SYNC™

General Information...................................287

Using Voice Recognition...........................289

Using SYNC™ With Your Phone.............291

SYNC™ Applications and Services......302

Using SYNC™ With Your Media

Player...........................................................308

SYNC™ Troubleshooting..........................316

MyFord Touch™

General Information....................................322

Settings...........................................................330

Entertainment...............................................341

Phone...............................................................359

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Electric Vehicle Information....................364

Information.....................................................375

Climate............................................................384

Navigation......................................................387

Accessories

Accessories....................................................397

Appendices

End User License Agreement.................399

Ford Extended Service Plan

(ESP)

Ford Extended Service Plan (ESP)........414

Scheduled Maintenance

General Maintenance Information.........417

Normal Scheduled Maintenance...........421

Special Operating Conditions Scheduled

Maintenance.............................................424

Scheduled Maintenance Record............427

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6

C-MAX (CCG)

ABOUT THIS MANUAL

Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about it,
the greater the safety and pleasure you
will get from driving it.

WARNING

Driving while distracted can result in
loss of vehicle control, crash and

injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to your
vehicle.

Note: Some of the illustrations in this
manual may be used for different models,
so may appear different to you on your
vehicle. However, the essential information
in the illustrations is always correct.

Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.

Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle.

This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.

E154903

Right-hand sideA
Left-hand sideB

Protecting the Environment

You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.

SYMBOLS GLOSSARY

These are some of the symbols you may
see on your vehicle.

Safety alert

See Owner's Manual

Air conditioning system

Anti-lock braking system

Avoid smoking, flames or sparks

7

C-MAX (CCG)

Introduction

Battery

Battery acid

Brake fluid - non petroleum
based

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

E71340

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten safety belt

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard warning flashers

Heated rear window

E91392

Heated windshield

Interior luggage compartment
release

Jack

Keep out of reach of children

Lighting control

8

C-MAX (CCG)

Introduction

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

Panic alarm

E139213

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Service engine soon

Side airbag

Shield the eyes

Stability control

Windshield wash and wipe

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 287).

Event Data Recording

This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.

9

C-MAX (CCG)

Introduction

The event data recorder in this vehicle
is designed to record such data as:

• How various systems in your vehicle
were operating;

• Whether or not the driver and
passenger safety belts were
buckled/fastened;

• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and

• How fast the vehicle was traveling;
and

• Where the driver was positioning
the steering wheel.

This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.

Note: Event data recorder data is

recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.

To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order

or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.

Note: Including to the extent that any

law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 287).

Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle’s current
location, travel direction, and speed
(“vehicle travel information”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the

10

C-MAX (CCG)

Introduction

vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC™ (page 287).

CALIFORNIA PROPOSITION 65

WARNING

Some constituents of engine
exhaust, certain vehicle components,

certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.

PERCHLORATE

Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:

Web Address

www.dtsc.ca.gov/hazardouswaste/

perchlorate

FORD CREDIT

(U.S. Only)

Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.

For your convenience we offer a number
of ways to contact us, as well as help
manage your account.

Phone: [phone]
For more information regarding Ford Credit,

as well as access Account Manager, please
go to www.fordcredit.com.

REPLACEMENT PARTS RECOMMENDATION

Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.

Scheduled Maintenance and
Mechanical Repairs

One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.

Collision Repairs

We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.

11

C-MAX (CCG)

Introduction

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is
covered and what is not covered by your
vehicle’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner’s
Manual.

Special Instructions

For your added safety, your vehicle is fitted
with sophisticated electronic controls.

WARNINGS

Failure to follow the specific
warnings and instructions could
result in personal injury. See

Supplementary Restraints System

(page 34).

Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active

passenger airbag.

Notice to Owners of Pickup Trucks
and Utility Type Vehicles

WARNING

Utility vehicles have a significantly
higher rollover rate than other types
of vehicles.

Before you drive your vehicle, please read
this Owner’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.

Using Your Vehicle With a
Snowplow

Do not use this vehicle for
snowplowing.

Your vehicle is not equipped with a
snowplowing package.

Using Your Vehicle as an
Ambulance

Do not use this vehicle as an
ambulance.

Your vehicle is not equipped with the Ford
Ambulance Preparation Package.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.

12

C-MAX (CCG)

Introduction

WARNING

Driving while distracted can result in

loss of vehicle control, crash and

injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

EXPORT UNIQUE OPTIONS

For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner’s

Manual for all other required
information and warnings.

13

C-MAX (CCG)

Introduction

GENERAL INFORMATION

See the following sections for directions
on how to properly use safety restraints
for children.

WARNINGS

Always make sure your child is
secured properly in a device that is

appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.

All children are shaped differently.

The recommendations for safety

restraints are based on probable
child height, age and weight thresholds
from National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum

WARNINGS

requirements of law. Ford recommends
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed
in your vehicle. To locate a child seat fitting
station and CPST, contact the NHTSA toll
free at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching for
St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child.

14

C-MAX (CCG)

Child Safety

Recommendations for Safety Restraints for Children

Recommended restraint

type

Child size, height, weight, or ageChild

Use a child safety seat

(sometimes called an

infant carrier, convertible

seat, or toddler seat).

Children weighing 40 lb (18 kg) or less

(generally age four or younger).

Infants or

toddlers

Use a belt-positioning

booster seat.

Children who have outgrown or no longer

properly fit in a child safety seat (gener-

ally children who are less than 4 ft. 9 in.

(1.45 m) tall, are greater than age four

and less than age 12, and between 40 lb

(18 kg) and 80 lb (36 kg) and upward to

100 lb (45 kg) if recommended by your

child restraint manufacturer).

Small children

Use a vehicle safety belt
having the lap belt snug
and low across the hips,

shoulder belt centered

across the shoulder and

chest, and seat back

upright.

Children who have outgrown or no longer

properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than 80

lb (36 kg) or 100 lb (45 kg) if recom-

mended by child restraint manufacturer).

Larger children

• You are required by law to properly use
safety seats for infants and toddlers in
the United States and Canada.

• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 pounds (36 kilograms).
Check your local and state or provincial
laws for specific requirements about
the safety of children in your vehicle.

• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See

Front Passenger Sensing System

(page 36).

INSTALLING CHILD SEATS

Child Seats

E142594

15

C-MAX (CCG)

Child Safety

Use a child safety seat (sometimes called
an infant carrier, convertible seat, or
toddler seat) for infants, toddlers, or
children weighing 40 pounds (18
kilograms) or less (generally age four or
younger).

Using Lap and Shoulder Belts

WARNINGS

Airbags can kill or injure a child in a
child seat. Never place a rear-facing

child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat all the way
back.

Airbags can kill or injure a child in a

child seat. Children 12 and under

should be properly restrained in the
rear seat whenever possible.

Depending on where you secure a

child restraint, and depending on the

child restraint design, you may block
access to certain safety belt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained.

When installing a child safety seat with
combination lap and shoulder belts:

• Use the correct safety belt buckle for

that seating position.

• Insert the belt tongue into the proper

buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.

• Keep the buckle release button

pointing up and away from the safety
seat, with the tongue between the child
seat and the release button, to prevent
accidental unbuckling.

• Place the vehicle seat upon which the
child seat will be installed in the upright
position.

• Put the safety belt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.

Perform the following steps when
installing the child seat with combination
lap and shoulder belts:

Note: Although the child seat illustrated is
a forward facing child seat, the steps are
the same for installing a rear facing child
seat.

E142528

1. Position the child safety seat in a seat
with a combination lap and shoulder
belt.

E142529

2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.

16

C-MAX (CCG)

Child Safety

E142530

3. While holding the shoulder and lap belt
portions together, route the tongue
through the child seat according to the
child seat manufacturer's instructions.
Be sure the belt webbing is not twisted.

E142531

4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.

E142875

5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.

Note: The automatic locking mode is
available on the front passenger and rear
seats.

6. Allow the belt to retract to remove
slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.

7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.

E142533

17

C-MAX (CCG)

Child Safety

8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean
toward the buckle will additionally help
to remove remaining slack from the
belt.

9. Attach the tether strap (if the child seat
is equipped).

E142534

10. Before placing the child in the seat,

forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 inch (2.5 centimeters) of movement
for proper installation.

Ford recommends checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with your local St. John Ambulance
office for referral to a Certified Passenger
Seat Technician.

Using Lower Anchors and Tethers
for CHildren (LATCH)

WARNINGS

Never attach two child safety seats
to the same anchor. In a crash, one

anchor may not be strong enough to
hold two child safety seat attachments
and may break, causing serious injury or
death.

Depending on where you secure a

child restraint, and depending on the

child restraint design, you may block
access to certain safety belt buckle
assemblies or LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained.

The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where seat back and seat cushion
meet (called the seat bight) and one top
tether anchor located behind that seating
position.

LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use safety belts to attach the child seat,
however the safety belt can still be used
to attach the child seat. For forward-facing
child seats, the top tether strap must also
be attached to the proper top tether
anchor, if a top tether strap has been
provided with your child seat.

18

C-MAX (CCG)

Child Safety

E142535

Your vehicle has LATCH lower anchors for
child seat installation at the seating
positions marked with the child seat
symbol.

E144054

The LATCH anchors are located at the rear
section of the rear seat between the
cushion and seat back below the symbols
as shown. Follow the child seat
manufacturer's instructions to properly
install a child seat with LATCH
attachments. Follow the instructions on
attaching child safety seats with tether
straps.

Attach LATCH lower attachments of the
child seat only to the anchors shown.

Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center
Seating Use)

WARNING

The standardized spacing for LATCH
lower anchors is 11 inches (28

centimeters) center to center. Do not
use LATCH lower anchors for the center
seating position unless the child seat
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.

The lower anchors at the center of the
second row rear seat are spaced 18 inches
(46 centimeters) apart. A child seat with
rigid LATCH attachments cannot be
installed at the center seating position.
LATCH compatible child seats (with
attachments on belt webbing) can only be
used at this seating position provided that
the child seat manufacturer's instructions
permit use with the anchor spacing stated.
Do not attach a child seat to any lower
anchor if an adjacent child seat is attached
to that anchor.

Each time you use the safety seat, check
that the seat is properly attached to the
lower anchors and tether anchor, if
applicable. Tug the child seat from side to
side and forward and back where it is
secured to your vehicle. The seat should
move less than one inch when you do this
for a proper installation.

If the safety seat is not anchored properly,
the risk of a child being injured in a crash
greatly increases.

19

C-MAX (CCG)

Child Safety

Combining Safety Belt and LATCH
Lower Anchors for Attaching Child
Safety Seats

When used in combination, either the
safety belt or the LATCH lower anchors
may be attached first, provided a proper
installation is achieved. Attach the tether
strap afterward, if included with the child
seat.

Using Tether Straps

Many forward-facing child safety
seats include a tether strap

which extends from the back of
the child safety seat and hooks to an
anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety seats.

Contact the manufacturer of your child
seat for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your safety seat
does not reach the appropriate top tether
anchor in your vehicle.

Once the child safety seat has been
installed using either the safety belt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.

The tether strap anchors in your vehicle
are in the following positions (shown from
top view):

E142537

Perform the following steps to install a
child safety seat with tether anchors:

Note: If you install a child seat with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child seat off
your vehicle seat cushion when the child is
seated in it. Keep the tether strap just snug
without lifting the front of the child seat.
Keeping the child seat just touching your
vehicle seat gives the best protection in a
severe crash.

1. Route the child safety seat tether strap
over the back of the seat. For outboard
seating positions, route the tether strap
under the head restraint and between
the head restraint posts. For the center
seating positions, route the tether strap
over the top of the head restraint. If
needed, the head restraints can also
be removed.

E161562

2. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position. The anchors are
labeled with the tether strap symbol
and are partially covered by the gap
panel. Pull the panel back to fully
expose the anchors.

20

C-MAX (CCG)

Child Safety

E161563

3. Clip the tether strap to the anchor as
shown.

4. Tighten the child safety seat tether
strap according to the manufacturer's
instructions. If your child restraint
system is equipped with a tether strap,
and the child restraint manufacturer
recommends its use, Ford also
recommends its use.

BOOSTER SEATS

WARNING

Never place, or allow a child to place,
the shoulder belt under a child's arm

or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.

Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child safety seat (generally
children who are less than 4 feet 9 inches
(1.45 meters) tall, are greater than age four
(4) and less than age twelve (12), and
between 40 pounds (18 kilograms) and
80 pounds (36 kilograms) and upward to
100 pounds (45 kilograms) if

recommended by your child restraint
manufacturer). Many state and provincial
laws require that children use approved
booster seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters) tall,
or 80 pounds (36 kilograms).

Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:

E142595

• Can the child sit all the way back
against their vehicle seat back with
knees bent comfortably at the edge of
the seat cushion?

• Can the child sit without slouching?

• Does the lap belt rest low across the

hips?

• Is the shoulder belt centered on the
shoulder and chest?

• Can the child stay seated like this for
the whole trip?

Always use booster seats in conjunction
with your vehicle lap and shoulder belt.

21

C-MAX (CCG)

Child Safety

Types of Booster Seats

E68924

• Backless booster seats
If your backless booster seat has a

removable shield, remove the shield. If a
vehicle seating position has a low seat
back or no head restraint, a backless
booster seat may place your child's head
(as measured at the tops of the ears)
above the top of the seat. In this case,
move the backless booster to another
seating position with a higher seat back or
head restraint and lap and shoulder belts,
or consider using a high back booster seat.

E70710

• High back booster seats
If, with a backless booster seat, you cannot

find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.

Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.

E142596

22

C-MAX (CCG)

Child Safety

E142597

If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.

CHILD SEAT POSITIONING

WARNINGS

Airbags can kill or injure a child in a
child seat. Never place a rear-facing

child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the vehicle seat
upon which the child seat is installed all
the way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If all
children cannot be seated and restrained
properly in a rear seating position, properly
restrain the largest child in the front seat.

Always carefully follow the

instructions and warnings provided

by the manufacturer of any child
restraint to determine if the restraint device
is appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings
provided for installation and use in
conjunction with the instructions and

WARNINGS

warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the child
may increase the risk of serious injury or
death.

Never let a passenger hold a child on
his or her lap while your vehicle is

moving. The passenger cannot
protect the child from injury in a crash,
which may result in serious injury or death.

Never use pillows, books, or towels

to boost a child. They can slide

around and increase the likelihood
of injury or death in a crash.

Always restrain an unoccupied child

seat or booster seat. These objects

may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury.

Never place, or allow a child to place,

the shoulder belt under a child's arm

or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.

To avoid risk of injury, do not leave

children or pets unattended in your

vehicle.

23

C-MAX (CCG)

Child Safety

Use any attachment method as indicated below by XCombined
weight of
child and

child

restraint

seat

Restraint

type

Safety belt

only

Safety belt
and LATCH

(lower

anchors

and top

tether

anchor)

Safety belt

and top

tether

anchor

LATCH
(lower

anchors

only)

LATCH
(lower

anchors

and top

tether

anchor)

XXUp to 65 lb

(29.5 kg)

Rear facing

child seat

XOver 65 lb

(29.5 kg)

Rear facing

child seat

XXXUp to 65 lb

(29.5 kg)

Forward

facing

child seat

XXOver 65 lb

(29.5 kg)

Forward

facing

child seat

Note: The child seat must rest tightly
against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page

110).

CHILD SAFETY LOCKS

When these locks are set, the rear doors
cannot be opened from the inside.

E112197

The childproof locks are located on the
rear edge of each rear door and must be
set separately for each door.

24

C-MAX (CCG)

Child Safety

Left-Hand Side

Turn counterclockwise to lock and
clockwise to unlock.

Right-Hand Side

Turn clockwise to lock and
counterclockwise to unlock.

25

C-MAX (CCG)

Child Safety

PRINCIPLE OF OPERATION

WARNINGS

Always drive and ride with your
seatback upright and the lap belt
snug and low across the hips.

To reduce the risk of injury, make
sure children sit where they can be
properly restrained.

Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot

protect the child from injury in a crash.

All occupants of your vehicle,
including the driver, should always

properly wear their safety belts, even
when an airbag supplemental restraint
system is provided.

It is extremely dangerous to ride in a

cargo area, inside or outside of a

vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly.

In a rollover crash, an unbelted

person is significantly more likely to

die than a person wearing a safety
belt.

Each seating position in your vehicle

has a specific safety belt assembly

which is made up of one buckle and
one tongue that are designed to be used
as a pair. 1) Use the shoulder belt on the
outside shoulder only. Never wear the
shoulder belt under the arm. 2) Never
swing the safety belt around your neck over
the inside shoulder. 3) Never use a single
belt for more than one person.

When possible, all children 12 years

old and under should be properly

restrained in a rear seating position.

WARNINGS

Safety belts and seats can become
hot in a vehicle that has been closed

up in sunny weather; they could burn
a small child. Check seat covers and
buckles before you place a child anywhere
near them.

Front and rear seat occupants,

including pregnant women, should

wear safety belts for optimum
protection in an accident.

All seating positions in this vehicle have
lap and shoulder safety belts. All
occupants of the vehicle should always
properly wear their safety belts, even when
an airbag supplemental restraint system
is provided.

The safety belt system consists of:

• lap and shoulder safety belts

• shoulder safety belt with automatic

locking mode, (except driver safety
belt)

• height adjuster at the front outboard

seating positions

• retractor and anchor pretensioner at

the front outboard seating positions

• belt tension sensor at the front

outboard passenger seating position

• safety belt warning light and chime

• crash sensors and monitoring system

with readiness indicator.

26

C-MAX (CCG)

Safety Belts

The safety belt pretensioners are designed
to activate in frontal, near-frontal and side
crashes, and in rollovers. The safety belt
pretensioners on the retractor and anchor
at the front seating positions are designed
to tighten the safety belts firmly against
the occupant's body when activated. This
helps increase the effectiveness of the
safety belts. In frontal crashes, the safety
belt pretensioners can be activated alone
or, if the crash is of sufficient severity,
together with the front airbags.

FASTENING THE SAFETY BELTS

The front outboard and rear safety
restraints in the vehicle are combination
lap and shoulder belts.

E142587

1. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
until you hear a snap and feel it latch.
Make sure the tongue is securely
fastened in the buckle.

E142588

2. To unfasten, press the release button
and remove the tongue from the
buckle.

E142589

When in use, the rear safety belts should
be placed in the belt guides on the
outboard seat backs.

Restraint of Pregnant Women

WARNING

Always ride and drive with your seat
back upright and the safety belt

properly fastened. The lap portion of
the safety belt should fit snug and be
positioned low across the hips. The
shoulder portion of the safety belt should
be positioned across the chest. Pregnant
women should also follow this practice.
See the following figure.

27

C-MAX (CCG)

Safety Belts

E142590

Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.

Safety Belt Locking Modes

WARNINGS

After any vehicle crash, the safety
belt system at all passenger seating

positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function.

Belt and retractor assembly must be

replaced if the safety belt assembly

automatic locking retractor feature
or any other safety belt function is not
operating properly when checked by an
authorized dealer. Failure to replace the
belt and retractor assembly could increase
the risk of injury in crashes.

All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver safety belt has the first type of
locking mode, and the front outboard
passenger and rear seat safety belts have
both types of locking modes described as
follows:

Vehicle Sensitive Mode

This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of approximately 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.

In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the belt retract slightly and
pull webbing out again in a slow and
controlled manner.

Automatic Locking Mode

In this mode, the shoulder belt is
automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver safety belt.

When to Use the Automatic Locking
Mode

This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front or rear seating positions.
Children 12 years old and under should be
properly restrained in a rear seating
position whenever possible. See Child
Safety (page 14).

28

C-MAX (CCG)

Safety Belts

How to Use the Automatic Locking
Mode

E142591

1. Buckle the combination lap and
shoulder belt.

2. Grasp the shoulder portion and pull
downward until the entire belt is pulled
out.

Allow the belt to retract. As the belt
retracts, you will hear a clicking sound. This
indicates the safety belt is now in the
automatic locking mode.

How to Disengage the Automatic
Locking Mode

Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive (emergency) locking mode.

Safety Belt Extension Assembly

WARNING

Do not use extensions to change the
fit of the shoulder belt across the
torso.

If the safety belt is too short when fully
extended, a safety belt extension assembly
can be obtained from an authorized dealer.

Use only extensions manufactured by the
same supplier as the safety belt.
Manufacturer identification is located at
the end of the webbing on the label. Also,
use the safety belt extension only if the
safety belt is too short for you when fully
extended.

SAFETY BELT HEIGHT ADJUSTMENT

WARNING

Position the safety belt height
adjusters so that the belt rests

across the middle of your shoulder.
Failure to adjust the safety belt correctly
could reduce the effectiveness of the
safety belt and increase the risk of injury in
a crash.

E87511

To adjust the shoulder belt height, squeeze
the button and slide the height adjuster up
or down. Release the button and pull down
on the height adjuster to make sure it is
locked in place.

29

C-MAX (CCG)

Safety Belts

SAFETY BELT WARNING LAMP AND INDICATOR CHIME

This lamp illuminates and an
audible warning will sound if the

driver's safety belt has not been
fastened when the vehicle's ignition is
turned on.

Conditions of operation

Then...If...

The safety belt warning light illuminates 1-

2 minutes and the warning chime sounds

4-8 seconds.

The driver's safety belt is not buckled

before the ignition switch is turned to the

on position...

The safety belt warning light and warning

chime turn off.

The driver's safety belt is buckled while the

indicator light is illuminated and the

warning chime is sounding...

The safety belt warning light and indicator

chime remain off.

The driver's safety belt is buckled before

the ignition switch is turned to the on posi-

tion...

SAFETY BELT MINDER

Belt-Minder®

This feature supplements the safety belt
warning function by providing additional
reminders by intermittently sounding a
chime and illuminating the safety belt
warning light when the driver's or front
passenger's seat is occupied and the
safety belt is unbuckled.

The system uses information from the
front passenger sensing system to
determine if a front seat passenger is
present and therefore potentially in need
of a warning. To avoid activating the
Belt-Minder feature for objects placed in
the front passenger seat, warnings will only
be given to large front seat occupants as
determined by the front passenger sensing
system.

If the Belt-Minder warnings have expired
(warnings for about five minutes) for one
occupant (driver or front passenger), the
other occupant can still activate the
Belt-Minder feature.

30

C-MAX (CCG)

Safety Belts

Then...If...

The Belt-Minder feature will not activate.The driver's and front passenger's safety
belts are buckled before the ignition switch
is turned to the on position or less than 1-2

minutes have elapsed since the ignition

switch has been turned to on...

The Belt-Minder feature is activated - the

safety belt warning light illuminates and
the warning chime sounds for six seconds
every 30 seconds, repeating for about five

minutes or until the safety belts are

buckled.

The driver's or front passenger's safety belt
is not buckled when the vehicle has reached
at least 6 mph (9.7 km/h) and 1-2 minutes

have elapsed since the ignition switch has

been turned to on...

The Belt-Minder feature is activated - the

safety belt warning light illuminates and
the warning chime sounds for six seconds
every 30 seconds, repeating for about five

minutes or until the safety belts are

buckled.

The driver's or front passenger's safety belt

becomes unbuckled for about one minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1-2 minutes have

elapsed since the ignition switch has been

turned to on...

Deactivating and Activating the
Belt-Minder Feature

WARNING

While the system allows you to
deactivate it, this system is designed

to improve your chances of being
safely belted and surviving an accident.
We recommend you leave the system
activated for yourself and others who may
use the vehicle. To reduce the risk of injury,
do not deactivate or activate the system
while driving the vehicle.

Note: The driver and front passenger
warning are deactivated and activated
independently. When deactivating or
activating one seating position, do not
buckle the other position as this will
terminate the process.

Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.

Before following the procedure, make sure
that:

• the parking brake is set

• the transmission selector lever is in

position P

• the ignition is off

• the driver and front passenger safety

belts are unbuckled.

1. Turn the ignition on. Do not start the
vehicle.

2. Wait until the safety belt warning light
turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
Step 3 is started, the procedure must
be completed within 60 seconds.

3. For the seating position being disabled,
buckle then unbuckle the safety belt
three times at a moderate speed,
ending in the unbuckled state. After
Step 3, the safety belt warning light will
turn on.

31

C-MAX (CCG)

Safety Belts

4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light will flash for confirmation.

• This will disable the feature for that
seating position if it is currently
enabled.

• This will enable the feature for that
seating position if it is currently
disabled.

CHILD RESTRAINT AND SAFETY BELT MAINTENANCE

Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.

Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.

Properly care for safety belts. See Vehicle
Care (page 232).

32

C-MAX (CCG)

Safety Belts

The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able
to analyze different occupant conditions
and crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety
of frontal crash situations.

Your vehicle's Personal Safety System
consists of:

• Driver and passenger dual-stage airbag
supplemental restraints.

• Front outboard safety belts with
pretensioners, energy management
retractors (first row only), and safety
belt usage sensors.

• Driver’s seat position sensor.

• Front passenger sensing system.

• Passenger airbag off and on indicator

lamp.

• Front crash severity sensors.

• Restraints control module with impact

and safing sensors.

• Restraint system warning light and
backup tone.

• The electrical wiring for the airbags,
crash sensor(s), safety belt
pretensioners, front safety belt usage
sensors, driver seat position sensor,
front passenger sensing system, and
indicator lights.

How Does the Personal Safety
System Work?

The Personal Safety System can adapt the
deployment strategy of your vehicle’s
safety devices according to crash severity
and occupant conditions. A collection of
crash and occupant sensors provides
information to the restraints control

module. During a crash, the restraints
control module may activate the safety
belt pretensioners and may activate either
one or both stages of the dual-stage airbag
supplemental restraints based on crash
severity and occupant conditions.

33

C-MAX (CCG)

Personal Safety System™

PRINCIPLE OF OPERATION

WARNINGS

Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close

to the trim covering the airbag module.

All occupants of your vehicle,
including the driver, should always

properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death.

Always transport children 12 years

old and under in the back seat and

always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death.

Never place your arm over the airbag

module as a deploying airbag can

result in serious arm fractures or
other injuries.

Airbags can kill or injure a child in a

child seat. Never place a rear-facing

child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.

Do not attempt to service, repair, or

modify the airbag supplemental

restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible.

Several airbag system components

get hot after inflation. Do not touch

them after inflation as this may result
in serious injury.

If the airbag has deployed, the airbag

will not function again and must be

replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a collision.

The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.

Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.

The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.

While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.

Routine maintenance of the airbags is not
required.

34

C-MAX (CCG)

Supplementary Restraints System

DRIVER AND PASSENGER AIRBAGS

WARNINGS

Never place your arm or any objects
over an airbag module. Placing your

arm over a deploying airbag can
result in serious arm fractures or other
injuries. Objects placed on or over the
airbag inflation area may cause those
objects to be propelled by the airbag into
your face and torso causing serious injury.

Airbags can kill or injure a child in a

child seat. Never place a rear-facing

child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.

E151127

The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.

The driver and passenger front airbag
system consists of:

• driver and passenger airbag modules.

• front passenger sensing system.

· crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag

Indicator (page 41).

Proper Driver and Front Passenger
Seating Adjustment

WARNING

National Highway Traffic Safety
Administration (NHTSA)

recommends a minimum distance
of at least 10 inches (25 centimeters)
between an occupant’s chest and the
driver airbag module.

To properly position yourself away from
the airbag:

• Move your seat to the rear as far as you

can while still reaching the pedals
comfortably.

• Recline the seat slightly (one or two

degrees) from the upright position.

After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.

Children and Airbags

WARNING

Airbags can kill or injure a child in a

child seat. Never place a rear-facing

child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.

35

C-MAX (CCG)

Supplementary Restraints System

E142846

Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.

FRONT PASSENGER SENSING SYSTEM

WARNINGS

Even with Advanced Restraints
Systems, children 12 and under

should be properly restrained in a
rear seating position. Failure to follow this
could seriously increase the risk of injury or
death.

Sitting improperly out of position or

with the seatback reclined too far

can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash.

Always sit upright against your seat

back, with your feet on the floor.

Any alteration or modification to the

front passenger seat may affect the

performance of the front passenger
sensing system which could seriously
increase the risk of injury or death.

This system works with sensors that are
part of the front passenger’s seat and
safety belt to detect the presence of a
properly–seated occupant and determine
if the front passenger’s frontal airbag
should be enabled (may inflate) or not.

E145987

The front passenger sensing system uses
a passenger airbag off indicator which will
illuminate and stay lit to remind you that
the front passenger frontal airbag is
disabled. The indicator lamp is located in
the center stack of the instrument panel.

Note: When the ignition is first turned on,
the passenger airbag off light will illuminate
for a short period of time to confirm it is
functional.

The front passenger sensing system is
designed to disable (will not inflate) the
front passenger’s frontal airbag when the
front passenger seat is unoccupied, or a
rear facing infant seat, a forward-facing
child restraint, or a booster seat is
detected. Even with this technology,
parents are STRONGLY encouraged to
always properly restrain children in the rear
seat. The sensor also turns off the
passenger front airbag and seat-mounted
side airbag when the passenger seat is
empty.

36

C-MAX (CCG)

Supplementary Restraints System

• When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the
passenger airbag status indicator will
illuminate and stay lit to remind you
that the front passenger frontal airbag
is disabled.

• If the child restraint has been installed
and the passenger airbag status
indicator does not illuminate, then turn
the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer’s instructions.

The front passenger sensing system is
designed to enable (may inflate) the front
passenger’s frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.

• When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the
passenger airbag status indicator will
not illuminate.

If a person of adult size is sitting in the front
passenger's seat, but the passenger airbag
status indicator lamp is lit, it is possible
that the person is not sitting properly in the
seat. If this happens:

• Turn the vehicle off and ask the person
to place the seatback in the full upright
position.

• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.

• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger’s frontal airbag.

• If the passenger airbag status indicator
lamp remains lit even after this, the
person should be advised to ride in the
rear seat.

Passenger airbagPassenger airbag status

indicator

Occupant

DisabledUnlitEmpty

DisabledLitChild

EnabledUnlitAdult

Note: When the passenger airbag status
indicator lamp is illuminated, the passenger
side airbag (seat mounted) may be disabled
to avoid the risk of airbag deployment
injuries.

After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their

feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.

37

C-MAX (CCG)

Supplementary Restraints System

If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:

• Objects lodged underneath the seat

• Objects between the seat cushion and

the center console

• Objects hanging off the seatback

• Objects stowed in the seatback map

pocket

• Objects placed on the occupant's lap

• Cargo interference with the seat

• Other passengers pushing or pulling on

the seat

• Rear passenger feet and knees resting
or pushing on the seat

The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the passenger
sensing system. The person in the front
passenger seat may appear heavier or
lighter due to the conditions described in
the list above.

Make sure the front passenger
sensing system is operating
properly. See Crash Sensors

and Airbag Indicator (page 41).

If the airbag readiness lamp is lit, do
the following:

The driver or adult passengers should
check for objects that lodged underneath
the front passenger seat, or cargo
interfering with the seat.

If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:

• Pull the vehicle over.

• Turn the vehicle off.

• Driver or adult passengers should

check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.

• Remove the obstruction(s) (if found).

• Restart the vehicle.

• Wait at least two minutes and verify

that the airbag readiness lamp is no
longer illuminated.

• If the airbag readiness lamp remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.

Do not attempt to repair or service the
system; take your vehicle immediately to
an authorized dealer.

If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
authorized dealer.

SIDE AIRBAGS

WARNINGS

Do not place objects or mount
equipment on or near the airbag

cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.

Do not use accessory seat covers.

The use of accessory seat covers

may prevent the deployment of the
side airbags and increase the risk of injury
in an accident.

Do not lean your head on the door.

The side airbag could injure you as it

deploys from the side of the
seatback.

Do not attempt to service, repair, or

modify the airbag, its fuses or the

seat cover on a seat containing an
airbag as you could be seriously injured or
killed. Contact your authorized dealer as
soon as possible.

38

C-MAX (CCG)

Supplementary Restraints System

WARNINGS

If the side airbag has deployed, the
airbag will not function again. The

side airbag system (including the
seat) must be inspected and serviced by
an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash.

The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.

E152533

The system consists of the following:

• A label or embossed side panel

indicating that side airbags are fitted
to your vehicle.

• Side airbags located inside the driver

and front passenger seatbacks.

• Front passenger sensing system.

·Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag

Indicator (page 41).
Note: The passenger sensing system will

deactivate the passenger seat-mounted
side airbag if it detects an empty passenger
seat.

The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.

DRIVER KNEE AIRBAG

A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver’s
knee airbag may deploy but the driver’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury.

Make sure the knee airbag is
operating properly. See Crash

Sensors and Airbag Indicator

(page 41).

SAFETY CANOPY™

WARNINGS

Do not place objects or mount
equipment on or near the headliner

at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.

Do not lean your head on the door.

The curtain airbag could injure you

as it deploys from the headliner.

39

C-MAX (CCG)

Supplementary Restraints System

WARNINGS

Do not attempt to service, repair, or
modify the curtain airbags, its fuses,

the A, B, or C pillar trim, or the
headliner on a vehicle containing curtain
airbags as you could be seriously injured
or killed. Contact your authorized dealer
as soon as possible.

All occupants of your vehicle

including the driver should always

wear their safety belts even when an
airbag supplemental restraint system and
curtain airbag is provided. Failure to
properly wear your safety belt could
seriously increase the risk of injury or death.

To reduce risk of injury, do not

obstruct or place objects in the

deployment path of the curtain
airbag.

If the curtain airbags have deployed,

the curtain airbags will not function

again. The curtain airbags (including
the A, B and C pillar trim and headliner)
must be inspected and serviced by an
authorized dealer. If the curtain airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash.

The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.

E75004

The system consists of the following:

• Safety canopy curtain airbags located
above the trim panels over the front
and rear side windows identified by a
label or wording on the headliner or
roof-pillar trim.

• A flexible headliner which opens above
the side doors to allow air curtain
deployment

• The crash sensors and monitoring
system have a readiness indicator. See

Crash Sensors and Airbag Indicator

(page 41).

Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it
is designed to inflate downward from the
headliner above the doors along the side
window opening.

The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).

40

C-MAX (CCG)

Supplementary Restraints System

CRASH SENSORS AND AIRBAG INDICATOR

WARNING

Modifying or adding equipment to
the front end of your vehicle

(including frame, bumper, front end
body structure and tow hooks) may affect
the performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of your vehicle.

Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy. Based
on the type of accident (frontal impact,
side impact or rollover) the restraints
control module will deploy the appropriate
safety devices.

The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.

A difficulty with the system is indicated by
one or more of the following:

• The readiness light will not illuminate
immediately after the ignition is turned
on.

• The readiness light will either flash or
stay lit.

• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.

If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.

The safety belt pretensioners and the
airbag supplemental restraint system is
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.

41

C-MAX (CCG)

Supplementary Restraints System

The fact that the safety belt pretensioners
or airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control
module determined the accident
conditions (for example, crash severity,
belt usage) were not appropriate to
activate these safety devices.

• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.

• The design of the safety belt
pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers.

• The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if your vehicle
experiences sufficient sideways motion
or deformation.

• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if your vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.

AIRBAG DISPOSAL

Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.

42

C-MAX (CCG)

Supplementary Restraints System

GENERAL INFORMATION ON RADIO FREQUENCIES

This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.

Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.

The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:

• weather conditions

• nearby radio towers

• structures around the vehicle

• other vehicles parked next to your

vehicle

The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.

Note: Make sure to lock your vehicle before
leaving it unattended.

Note: If you are in range, the remote control
will operate if you press any button
unintentionally.

Intelligent Access (If Equipped)

The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:

• You touch the inside of the front
exterior door handle.

• You press the luggage compartment
button.

• You press a button on the transmitter.

If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote

Control (page 43).

REMOTE CONTROL

Integrated Keyhead Transmitters

(If Equipped)

E142585

Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.

43

C-MAX (CCG)

Keys and Remote Controls

E138615

Note: Your vehicle’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.

Intelligent Access Key (If Equipped)

Type 1

E162192

Type 2

E138616

Your intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to activate
the push-button start system.

Mechanical Key Blade

The intelligent access key also contains a
removable mechanical key blade that you
can use to unlock the driver door.

Type 1

E87964

2

1

1

To release the mechanical key blade:

1. Press and hold the push buttons on the
edges of the transmitter to release the
cover. Carefully remove the cover.

2. Remove the key blade.

Type 2

E142431

Slide the release on the back of the
transmitter to release the key blade, then
pull the blade out.

44

C-MAX (CCG)

Keys and Remote Controls

E138618

Note: Your vehicle’s back-up keys came
with a security tag that provides important
vehicle key cut information. Keep the tag in
a safe place for future reference.

Replacing the Battery

Note: Refer to local regulations when

disposing of transmitter batteries.
Note: Do not wipe off any grease on the

battery terminals or on the back surface of
the circuit board.

Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.

The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.

Integrated Keyhead Transmitter

E138619

1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.

2. Remove the old battery.

E138620

3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.

4. Snap the battery cover back onto the
transmitter.

Intelligent Access Key (Type 1)

E87964

2

1

1

1. Press and hold the buttons on the
edges to release the cover. Carefully
remove the cover.

2. Remove the key blade.

45

C-MAX (CCG)

Keys and Remote Controls

E105362

3

3. Twist the screwdriver in the position
shown to start separating the two
halves of the remote control.

E119190

4

4. Twist the screwdriver in the position
shown to separate the two halves of
the remote control.

E125860

5

Note: Do not touch the battery contacts or
the printed circuit board with the
screwdriver.

5. Carefully remove the battery with the
screwdriver.

6. Install a new battery with the + facing
downward.

7. Assemble the two halves of the remote
control.

8. Install the key blade.

Intelligent Access Key (Type 2)

1. Remove the backup key from the
transmitter.

E142432

2. Twist a thin coin under the tab hidden
behind the backup key head to remove
the battery cover. Do not use the
backup key to remove the cover or you
could damage the intelligent access
key.

E138622

46

C-MAX (CCG)

Keys and Remote Controls

3. Remove the old battery.

4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.

5. Snap the battery cover back onto the
transmitter and install the backup key.

Car Finder

Press the lock button on the key twice
within three seconds. The horn sounds and
the turn signals flash. We recommend you
use this method to locate your vehicle,
rather than using the panic alarm.

Note: If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.

Sounding a Panic Alarm (If Equipped)

Note: The panic alarm will only operate

when the ignition is off.

E138624

Press the button to activate the
alarm. Press the button again or
switch the ignition on to

deactivate it.

Remote Start (C-MAX Energi Only)

WARNING

To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well

ventilated.

Note: Do not use remote start if your vehicle
is low on fuel.

E138625

The remote start button is on the
transmitter.

This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.

Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control (page 105).

Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.

the remote
The remote start system will not work if

any of the following occur:

• The ignition is on

• The alarm system triggers

• You disable the feature

• The hood is open

• The transmission is not in P

• The vehicle battery voltage is too low

• The powertrain fault indicator was on

the last time your vehicle was driven

Remote Starting the Vehicle

Note: You must press each button within

three seconds of each other. Your vehicle
will not remote start and the horn will not
sound if you do not follow this sequence.

E138626

The label on your transmitter details the
starting procedure.

To remote start your vehicle:

47

C-MAX (CCG)

Keys and Remote Controls

1. Press the lock button to lock all the
doors.

2. Press the remote start button twice.
The exterior lamps will flash twice.

The horn will sound if the system fails to
start, unless quiet start is on. Quiet start
will run the blower fan at a slower speed
to reduce noise. You can switch it on or off
in the information display. See General

Information (page 88).
Note: If you remote start your vehicle with

an integrated keyhead transmitter, you must
switch the ignition on before driving your
vehicle. If you remote start your vehicle with
an intelligent access transmitter, you must
press the START/STOP button on the
instrument panel once while applying the
brake pedal before driving your vehicle.

The power windows will not work during
the remote start and the radio will not turn
on automatically.

The parking lamps will remain on and the
vehicle will run for 5, 10, or 15 minutes,
depending on the setting.

Extending the Vehicle Run Time

Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If the duration is set
to last 10 minutes, the duration will extend
by another 10 minutes. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
will continue to run now for a total of 20
minutes. You can extend the remote start
up to a maximum of 30 minutes.

Wait at least five seconds before remote
starting after a vehicle shutdown.

Turning the Vehicle Off After Remote
Starting

E138625

Press the button once. The
parking lamps will turn off.

You may have to be closer to the vehicle
than when starting due to ground reflection
and the added noise of the running vehicle.

You can disable or enable the remote start
system through the information display.
See General Information (page 88).

REPLACING A LOST KEY OR REMOTE CONTROL

Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Passive
Anti-Theft System (page 63).

To re-program the passive anti-theft
system see an authorized dealer.

48

C-MAX (CCG)

Keys and Remote Controls

PRINCIPLE OF OPERATION

MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.

Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:

• create a MyKey

• program configurable MyKey settings

• clear all MyKey features.

When you have programmed a MyKey, you
can access the following information using
the information display:

• How many admin keys and MyKeys are
programmed to your vehicle.

• The total distance your vehicle has
traveled using a MyKey.

Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.

Note: For vehicles with intelligent access
with push-button start, when both a MyKey
and an admin intelligent access key fob are
present, the admin fob will be recognized
by the vehicle while switching the ignition
on to start the vehicle.

Non-configurable Settings

The following settings cannot be changed
by an admin key user:

• Belt-Minder. You cannot disable this
feature. The audio system will mute
when the front seat occupants’ safety
belts are not fastened.

• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.

• Driver assist features, if equipped on
your vehicle, are forced on: parking aid,
blind spot information system (BLIS)
with cross traffic alert, lane departure
warning and forward collision warning
system.

Configurable Settings

With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key.

• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control.

• Vehicle speed minders of 45, 55 or 65
mph (75, 90 or 105 km/h). Once you
select a speed, it will be shown in the
display, followed by an audible tone
when the preselected vehicle speed is
exceeded.

• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.

• Always on setting. When this is
selected, you will not be able to turn
off Advance Trac (if your vehicle is
equipped with this feature).

49

C-MAX (CCG)

MyKey™

CREATING A MYKEY

Use the information display to create a
MyKey:

1. Insert the key you want to program into
the ignition. If your vehicle is equipped with
a push-button start, hold the intelligent
access key next to the steering column.
Details on the correct fob placement and
position is in another chapter. See
Starting and Stopping the Engine (page

124).

2. Switch the ignition on.

3. Access the main menu on the
information display controls, and select
Settings and then MyKey by pressing OK
or the > button.

4. Press OK or the > button to select
Create MyKey.

5. When prompted, hold the OK button
until you see a message informing you to
label this key as a MyKey. The key will be
restricted at your vehicle's next start.

MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.

You can also program configurable
settings for the key(s). Refer to

Programming/Changing Configurable
Settings.

Programming/Changing
Configurable Settings

Use the information display to access your
configurable MyKey settings:

1. Switch the ignition on using an admin
key or fob.

2. Access the main menu on the
information display controls, and select
Settings, then MyKey by pressing OK
or the > button.

3. Use the arrow buttons to get to a
configurable feature.

4. Press OK or > to make a selection.

Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the engine off, however, you
will need an admin key to change or clear
your MyKey settings.

CLEARING ALL MYKEYS

You can clear all MyKeys within the same
key cycle as you created the MyKey. If you
switch your ignition off, however, you will
need to use an admin key to clear your
MyKeys.

Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status at once.

To clear all MyKeys of all MyKey settings,
use the information display to do the
following:

1. Access the main menu and select
Settings, then MyKey.

2. Scroll to Clear MyKey and press the
OK button.

3. Hold the OK button until ALL

MYKEYS CLEARED displays.

CHECKING MYKEY SYSTEM STATUS

You can find information about your
programmed MyKeys by using the
information display.

MYKEY DISTANCE

Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear your MyKey. If the distance
does not accumulate as expected, then
the intended user is not using the MyKey,
or an admin key user recently cleared and
then recreated a MyKey.

50

C-MAX (CCG)

MyKey™

NUMBER OF MYKEY(S)

Indicates the number of MyKeys
programmed to your vehicle. Use this
feature to detect how many MyKeys you
have for your vehicle and determine when
a MyKey has been deleted.

NUMBER OF ADMIN KEY(S)

Indicates how many admin keys are
programmed to your vehicle. Use this
feature to determine how many
unrestricted keys you have for your vehicle,
and detect if an additional MyKey has been
programmed.

USING MYKEY WITH REMOTE START SYSTEMS

MyKey is not compatible with
non-Ford-approved aftermarket remote
start systems. If you choose to install a
remote start system, please see your Ford
authorized dealer for a Ford-approved
remote start system.

Vehicles With Ford-approved
Aftermarket Remote Start Systems

When using a Ford-approved aftermarket
remote start system, the vehicle recognizes
the remote start system as an additional
admin key. It is the vehicle’ s default setting.
You can also program the remote start as
a MyKey. As a result, the MyKey system
status menu display includes the remote
start system as an additional key in the
total count of MYKEY(S) PROGRAMMED
or ADMIN KEYS PROGRAMMED. See
Checking MyKey System Status (page

50).

When you start your vehicle with a
Ford-approved aftermarket remote start
system, the system stalls the engine after
you open the door or shift the vehicle into
gear. This is intentional. When you restart
your vehicle, it reads your real key
(traditional key or intelligent key fob)
status instead of the remote start system’s
status.

As an added precaution, owners of vehicles
equipped with traditional keys may want
to program the remote start system as a
MyKey, if the MyKey driver uses the remote
start fob. That way, when the MyKey driver
starts the vehicle with the remote start
system, the MyKey restrictions remain
active.

With a Ford-approved aftermarket remote
start system, it is possible to program all
real keys as MyKeys unintentionally. If this
happens, then the remote start fob is the
admin key. If you want to have only one
real key as a MyKey, or do not want to have
any MyKeys, then you need to use your
remote start to clear all MyKeys. In that
case, follow these steps:

• Enter the vehicle and close all doors.

• Remote start the vehicle using your

remote start fob.

• See Clearing All MyKeys (page 50).
Follow Steps 1-3.

After clearing your MyKeys, you can create
a new MyKey. See Creating a MyKey
(page 50).

Note: For vehicles with Intelligent Access
keys (push-button start), you cannot
program the remote start system as a
MyKey. Always treat the remote start fob
as you would any other admin key.

Vehicles With Non-Ford-approved
Aftermarket Remote Start Systems

51

C-MAX (CCG)

MyKey™

MyKey is not compatible with
non-Ford-approved aftermarket remote
start systems. If you choose to install a
remote start system, please see a Ford
authorized dealer for a Ford-approved
system.

The following information may help
customers who choose to install a
non-Ford-approved remote start system.
The actions provided below do not make
MyKey compatible with
non-Ford-approved remote start systems,
but may help you retain some MyKey
functions.

When using a non-Ford-approved remote
start system, the vehicle may recognize
the remote start system as an additional
admin key with its associated privileges. If
you restart the engine by inserting a key
into the ignition cylinder and recycling the
ignition completely, then you may retain
some MyKey functions. This action forces
your vehicle to read the traditional key
instead of the remote start fob and then
uses the key's associated privileges.

Note: The MyKey system status menu
display may include the remote start system
as an additional key in the total count of
MYKEY(S) PROGRAMMED or ADMIN KEYS
PROGRAMMED. See Checking MyKey
System Status (page 50).

As an added precaution, owners of vehicles
equipped with traditional keys may want
to program the remote start system as a
MyKey, if the MyKey driver uses the remote
start fob. That way, when the MyKey driver
starts the vehicle with the remote start
system, the MyKey restrictions will be
remain active.

With a non-Ford-approved aftermarket
remote start system, it is possible to
program all real keys as MyKeys
unintentionally. If this happens, then the
remote start fob is the admin key. If you
want to have only one real key as a MyKey,
or do not want to have any MyKeys, then
you need to use your remote start to clear
all MyKeys. In that case, follow these steps:

• Enter the vehicle and close all doors.

• Remote start the vehicle using your

non-Ford-approved remote start fob.

• See Clearing All MyKeys (page 50).
Follow Steps 1-3.

After clearing your MyKeys, you can create
a new MyKey. See Creating a MyKey
(page 50).

Note: For vehicles with Intelligent Access
Keys (Push-button Start), you cannot
program the remote start system as a
MyKey. Always treat the remote start fob
as you would any other admin key.

MYKEY TROUBLESHOOTING

Potential CausesCondition

· The key or fob used to start the vehicle does

not have admin privileges.

I cannot create a MyKey.

· The key or fob used to start the vehicle is the
only admin key (there always has to be at least
one admin key).

· Vehicles with push-button start: The intelli­gent access key fob is not positioned correctly
next to the steering column. See Keyless
Starting (page 124).

52

C-MAX (CCG)

MyKey™

Potential CausesCondition

· SecuriLock passive anti-theft system is

disabled or in unlimited mode.

· The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See Using MyKey With

Remote Start Systems (page 51).

· The key or fob used to start your vehicle does

not have admin privileges.

I cannot program the configurable
settings.

· No MyKeys are created. See Creating a
MyKey (page 50).

· The vehicle has been started using a remote

start system that is not programmed with
admin privileges. See Using MyKey With

Remote Start Systems (page 51).

· The key or fob used to start your vehicle does

not have admin privileges.

I cannot clear the MyKeys.

· No MyKeys are created. See Creating a
MyKey (page 50).

· The vehicle has been started using a remote

start system that is not programmed with
admin privileges. See Using MyKey With
Remote Start Systems (page 51).

Purchase a new key from your authorized
dealer.

I lost the only admin key.

Program a spare key. See Passive Anti-Theft
System (page 63).

I lost a key

· The vehicle has a remote start system that is
recognized as an admin key. Clear all MyKeys
by using the remote start. See Using MyKey
With Remote Start Systems (page 51).

I accidentally programmed all keys as
MyKeys.

· The vehicle's system does not recognize any
programmed MyKeys. See Creating a MyKey
(page 50).

· An unknown key or fob has been created as
a MyKey.

MyKey total includes one additional key.

· The vehicle has a remote start system. See
Using MyKey With Remote Start Systems

(page 51).

· An unknown key or fob has been programmed
to the vehicle as an admin key.

Admin key total includes one additional
key.

53

C-MAX (CCG)

MyKey™

Potential CausesCondition

· The vehicle has a remote start system. See
Using MyKey With Remote Start Systems

(page 51).

· The MyKey user is not using the MyKey.MyKey distances do not accumulate.

· An admin key holder cleared the MyKeys and

created new MyKeys.

· The key system has been reset.

· An admin fob is present at vehicle start.No MyKey functions with the Intelligent

Access key. · No MyKeys are created. See Creating a

MyKey (page 50).

54

C-MAX (CCG)

MyKey™

LOCKING AND UNLOCKING

You can use the power door lock control
or the remote control to lock and unlock
your vehicle.

Power Door Locks

The power door lock control is on the driver
and front passenger door panels.

E162487

A

B

UnlockA
LockB

Door Lock Indicator

An LED on the instrument panel will light
when you lock the doors. It is not a
functional control.

Remote Control

Unlocking the Doors (Two-Stage
Unlock)

Type 1

Type 2

E138629

Press the button to unlock the driver door.
Press the button again within three

seconds to unlock all doors. The turn
signals will flash.

Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The turn signals will
flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control and
intelligent access.

Intelligent access at the driver door will
unlock all doors when you disable
two-stage unlocking.

Locking the Doors

Type 1

Type 2

E138623

Press the button to lock all the doors. The
turn signals will illuminate.

Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will flash if
all the doors and the luggage
compartment are closed.

Note: If locking was not successful or any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.

Liftgate

WARNINGS

Make sure all persons are clear of the
liftgate area before using the liftgate
control.

55

C-MAX (CCG)

Locks

WARNINGS

Make sure to close and latch the
liftgate to prevent drawing exhaust

fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury.

Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.

E138630

Press twice within three seconds
to:

• unlatch a manual liftgate

• open, close or stop the movement of

a power liftgate. See Power Liftgate
(page 60).

Mechanical Key

Turn the top of the key toward the front of
your vehicle once to lock all doors.

Turn the top of the key toward the rear of
your vehicle once to unlock the driver door
only.

Locking the Doors Individually

If the power locks fail to operate, lock the
doors individually using the key in the
position shown.

E112203

Left-Hand Side

Turn clockwise to lock.

Right-Hand Side

Turn counterclockwise to lock.

Opening a Rear Door from Inside

Pull the interior door release handle twice
to unlock and open a rear door. The first
pull unlocks the door and the second pull
will unlatch the door.

Activating Intelligent Access (If

Equipped)

The intelligent access key must be within
3 feet (1 meter) of your vehicle.

At the Front Doors

Pull a front exterior door handle to unlock
and open the door. The unlock sensor is on
the back of the handle. Make sure not to
touch the lock sensor area on the front of
the handle.

56

C-MAX (CCG)

Locks

E87384

Press and hold the lock sensor area for
about a second to lock your vehicle. To
avoid unlocking the door inadvertently,
make sure you only touch the lock sensor
and not other areas of the door handle.

After locking the doors with the lock
sensor, there is a brief delay before you can
unlock your vehicle. This delay lets you pull
the handle to make sure it locked.

Note: Keep the door handle surface clean
to avoid issues with operation.

At the Liftgate

Press the exterior liftgate release button
on the top of the liftgate pull-cup handle.

Smart Unlocks For Integrated
Keyhead Transmitter

This feature helps to prevent you from
locking yourself out of your vehicle if your
key is still in the ignition.

When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
if your key is still in the ignition.

You can still lock your vehicle with the key
in the ignition by pressing the lock button
on the transmitter even if the doors are not
closed.

If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.

Smart Unlocks For Intelligent
Access Keys (If Equipped)

This feature helps to prevent you from
unintentionally locking your intelligent
access key inside your vehicle’ s passenger
compartment or rear cargo area.

When you lock your vehicle using the
power door lock control (with the door
open, vehicle in park and ignition off), your
vehicle will search for an intelligent access
key in the passenger compartment after
you close the door. If your vehicle finds a
key, all of the doors will immediately
unlock.

In order to override the smart unlock
feature and intentionally lock the
intelligent access key inside your vehicle,
you can lock your vehicle after all doors
are closed by pressing the lock button on
another intelligent access key or touching
the locking area on the handle with another
intelligent access key in your hand.

When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if
the ignition is on.

Autolock (If Equipped)

The autolock feature will lock all the doors
when:

• all doors are closed

• the ignition is on,

• you shift into any gear putting your

vehicle in motion, and

• your vehicle attains a speed greater
than 4 mph (7 km/h).

57

C-MAX (CCG)

Locks

Autounlock (If Equipped)

The autounlock feature will unlock all the
doors when:

• the ignition is on, all the doors are
closed, and your vehicle has been in
motion at a speed greater than 4 mph
(7 km/h);

• your vehicle comes to a stop and you
switch the ignition off or to accessory;
and

• you open the driver door within 10
minutes of the switching the ignition
off or to accessory.

Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.

Enabling or Disabling Autolock and
Autounlock

Note: Your authorized dealer can perform

this procedure, or you can do the procedure
yourself.

To enable or disable these features, do the
following:

Note: You will have 30 seconds to
complete the procedure.

1. Switch the ignition on.

2. Press the power door unlock button
three times.

3. Switch the ignition off.

4. Press the power door unlock button
three times.

5. Switch the ignition on. The horn will
sound indicating your vehicle is in
programming mode.

Autolock: Press the power door unlock
button then the lock button. The horn will
sound once if disabled or twice (one short
and one long) if enabled.

Autounlock: Press the power door lock
button then the unlock button. The horn
will sound once if disabled or twice (one
short and one long) if enabled.

After programming the feature, switch the
ignition off. The horn will sound once
indicating programming is complete.

Note: You can enable or disable the
autounlock feature independently of the
autolock feature.

Illuminated Entry

The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.

The illuminated entry system will turn off
the lights if:

• you start your vehicle,

• you press the remote control lock

button, or

• after 25 seconds of illumination.
The lights will not turn off if:

• you turn them on with the lamp control,
or

• any door is open.

Illuminated Exit

The interior lamps and select exterior
lamps will illuminate when all doors are
closed and you switch the ignition off.

The lamps will turn off if all the doors
remain closed and:

• 25 seconds elapse, or

• you lock your vehicle from the outside.

Battery Saver

If you leave the courtesy lamps or dome
lamps on and switch the ignition off, the
battery saver shuts them off after some
time.

58

C-MAX (CCG)

Locks

Accessory Mode Battery Saver for
Intelligent Access Keys (If Equipped)

If you leave the ignition on after leaving
your vehicle, it will shut off 15 minutes after
you close all of the doors.

MANUAL LIFTGATE

WARNINGS

It is extremely dangerous to ride in a
cargo area, inside or outside of a

vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly. Failure to
follow this warning could result in serious
personal injury or death.

Make sure to close and latch the

liftgate to prevent drawing exhaust

fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury.

Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.

Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.

Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.

Opening the Liftgate

Manually

E138632

Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.

With the Remote Control

E138630

Press the button twice within
three seconds to unlock the
liftgate. Manually open the

liftgate.

Closing the Liftgate

E155976

A handle is located inside the liftgate to
help with closing.

59

C-MAX (CCG)

Locks

POWER LIFTGATE (IF EQUIPPED)

WARNINGS

It is extremely dangerous to ride in a
cargo area, inside or outside of a

vehicle. In a collision, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly.

Make sure to close and latch the

liftgate to prevent drawing exhaust

fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury.

Keep keys out of reach of children.

Do not allow children to play near an

open or moving power liftgate.

Note: Cycling the ignition while the liftgate
is power closing and is near the latch may
cause the liftgate to reverse to full open
position. Make sure that you close the
liftgate before operating or moving the
vehicle, especially in an enclosure, like a
garage or a parking structure. You could
damage the liftgate or its components.

Note: Do not hang anything, for example a
bike rack, from the spoiler, glass or liftgate.
This could damage the liftgate and its
components.

If the vehicle is running, the liftgate will only
operate with the transmission in park.

Three warning tones will sound once as
the liftgate begins to power close. Five
short chimes indicate a problem with the
open or close request, caused by:

• the ignition is on and the transmission
is not in P;

• or the battery voltage is below the
minimum operating voltage;

• or the vehicle speed is at or above 3
mph (5 km/h).

If the liftgate falls to the closed direction
after the liftgate has stopped in the open
position, four short warning chimes
indicate excessive weight on the gate or a
possible gas strut failure. Have the system
checked by an authorized dealer if you still
have the issue after you remove the load.

Opening and Closing the Liftgate

WARNING

Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.

Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.

Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.

Note: You can stop the liftgate movement
direction with a second press of the
instrument panel button or the control
button on the liftgate, a second press of the
transmitter button, or by using a kicking
motion with your foot for hands-free
liftgates.

From the Instrument Panel

E138633

Press the instrument panel
button.

With the Remote Control

E138630

Press the remote control button
twice within three seconds.

60

C-MAX (CCG)

Locks

Hands-Free Feature (If Equipped)

Make sure you have an intelligent access
transmitter within 3 feet (1 meter) of the
liftgate.

E174120

1. Move your foot under and away from
the center rear bumper in a single-kick
motion. Do not move your foot
sideways or the sensors may not detect
the motion.

2. The liftgate will power open or close.

Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stops the power
operation.

Note: Splashing water may cause the
hands-free liftgate to open. Keep the
intelligent access transmitter away from the
rear bumper detection area while washing
your car.

With the Outside Control Button

Opening

1. Unlock the liftgate with the remote
control or power door unlock control.
If an intelligent access transmitter is
within 3 feet (1 meter) of the liftgate,
the liftgate will unlock when you press
the liftgate release button.

E138632

2. Press the control button located in the
top of the liftgate pull-cup handle.

Note: Allow the power system to open the
liftgate after pressing the control. Manually
pushing or pulling the liftgate may activate
the system’ s obstacle detection feature and
stops the power operation.

Closing

E138636

Press and release the button.

61

C-MAX (CCG)

Locks

WARNING

Keep clear of the liftgate when
activating the rear switch.

Setting the Liftgate Open Height

1. Open the liftgate.

2. Manually move the liftgate to the
desired height.

3. Press and hold the control button on
the liftgate until you hear a chime,
indicating programming is complete.

Note: You cannot program the height if the
liftgate position is too low.

The new open liftgate height will now be
recalled when the power liftgate is opened.
To change the programmed height, repeat
the above procedure. Once you open the
power liftgate, you can manually move it
to a different height.

When operating the power liftgate after
you have programmed a lower height than
full-open, you can fully open the liftgate
by manually pushing it upward to the
maximum open position.

Obstacle Detection

When Closing

The system stops when it detects an
obstacle and two short tones sound. Once
you remove the obstacle, you can power
close the liftgate.

Note: Entering your vehicle while the
liftgate is closing can cause your vehicle to
bounce and activate obstacle detection. To
prevent this, let the power liftgate close
completely before you enter your vehicle.
Before driving off, check the instrument
cluster for a liftgate or door ajar message or
warning indicator. Failure to do this could
result in unintentionally leaving the liftgate
open while driving.

When Opening

The system stops when it detects an
obstacle and two short tones sound.
Remove the obstacle to operate the
liftgate.

62

C-MAX (CCG)

Locks

PASSIVE ANTI-THEFT SYSTEM

SecuriLock®

The system helps prevent your vehicle
from starting unless you use a coded key
programmed to your vehicle. Using the
wrong key may prevent your vehicle from
starting. A message may appear in the
information display.

If you are unable to start your vehicle with
a correctly coded key, a malfunction has
happened. A message may appear in the
information display.

Automatic Arming

Your vehicle arms immediately after you
switch the ignition off.

Automatic Disarming

Switching the ignition on with a coded key
disarms your vehicle.

Replacement Keys

Note: Your vehicle comes equipped with

two integrated keyhead transmitters or two
intelligent access keys.

The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.

The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent
access with push button start system, as
well as a remote control.

If your programmed transmitters or
standard SecuriLock coded keys
(integrated keyhead transmitters only) are
lost or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.

Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.

Programming a Spare Integrated
Keyhead Transmitter

Note: You can program a maximum of eight

coded keys to your vehicle. All eight can be
integrated keyhead transmitters.

You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle

Only use integrated keyhead transmitters
or standard SecuriLock keys.

You must have two previously
programmed coded keys and the new
unprogrammed key readily accessible. See
your authorized dealer to have the spare
key programmed if two previously
programmed coded keys are not available.

Read and understand the entire procedure
before you begin.

1. Insert the first previously programmed
coded key into the ignition.

2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.

3. Switch the ignition off and remove the
first coded key from the ignition.

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Security

4. After three seconds but within 10
seconds of switching the ignition off,
insert the second previously coded key
into the ignition.

5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.

6. Switch the ignition off and remove the
second previously programmed coded
key from the ignition.

7. After three seconds but within 10
seconds of switching the ignition off
and removing the previously
programmed coded key, insert the new
unprogrammed key into the ignition.

8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.

9. Remove the newly programmed coded
key from the ignition.

If the key has been successfully
programmed it will start your vehicle and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).

If programming was not successful, wait
10 seconds and repeat Steps 1 through 8.
If you are still unsuccessful, take your
vehicle to your authorized dealer.

Programming a Spare Intelligent
Access Key

See your authorized dealer to have
additional keys programmed to your
vehicle.

ANTI-THEFT ALARM (IF EQUIPPED)

The system warns you of an unauthorized
entry to your vehicle. It triggers if any door,
the luggage compartment or the hood
opens without using the key or remote
control.

The direction indicators flash and the horn
sounds if unauthorized entry is attempted
while the alarm is armed.

Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.

Arming the Alarm

The alarm is ready to arm when there is
not a key in the ignition. Electronically lock
the vehicle to arm the alarm.

Disarming the Alarm

Disarm the alarm by any of the following
actions:

• Unlock the doors or luggage
compartment with the remote control
or keyless entry keypad.

• Switch the ignition on or start the
vehicle.

• Use a key in the driver’s door to unlock
the vehicle, then switch the ignition on
within 12 seconds.

Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.

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Security

ADJUSTING THE STEERING WHEEL

WARNING

Do not adjust the steering wheel
when your vehicle is moving.

Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 110).

1

2

2

E95178

1. Unlock the steering column.

2. Adjust the steering wheel to the desired
position.

3

E95179

3. Lock the steering column.

AUDIO CONTROL (IF EQUIPPED)

Select the required source on the audio
unit.

You can operate the following functions
with the control:

C

D

A

B

E129463

Volume upA
Seek up or nextB

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C-MAX (CCG)

Steering Wheel

Volume downC
Seek down or previousD

Seek, Next or Previous

Press the seek button to:

• tune the radio to the next or previous
stored preset

• play the next or the previous track.

Press and hold the seek button to:

• tune the radio to the next station up or
down the frequency band

• seek through a track.

VOICE CONTROL (IF EQUIPPED)

E129464

Pull the control to select or deselect voice
control. See SYNC™ (page 287). See

MyFord Touch™ (page 322).

CRUISE CONTROL

E142437

See Cruise Control (page 171).

INFORMATION DISPLAY CONTROL

E130248

See Information Displays (page 88).

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C-MAX (CCG)

Steering Wheel

Multimedia Controls (If Equipped)

E145434

Use the arrows on the right side of the
steering wheel to navigate through the
menus. Press OK to make a selection.

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C-MAX (CCG)

Steering Wheel

WINDSHIELD WIPERS

Note: Fully defrost the windshield before

switching on the windshield wipers.
Note: Make sure the windshield wipers are

switched off before entering a car wash.
Note: Clean the windshield and wiper

blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.

Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.

E168040

Single wipeA
Intermittent wipeB
Normal wipeC
High speed wipeD

Intermittent Wipe

E168041

Short wipe intervalA
Intermittent wipeB
Long wipe intervalC

Use the rotary control to adjust the
intermittent wipe interval.

Speed dependent wipers (if
equipped)

When your vehicle speed increases, the
interval between wipes will decrease.

AUTOWIPERS (IF EQUIPPED)

Note: Fully defrost the windshield before

switching on the windshield wipers.
Note: Make sure you switch off the

windshield wipers before entering a car
wash.

Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.

Note: If you switch on the autolamps with
the autowipers, the low beam headlamps
will turn on automatically when the rain
sensor turns on the windshield wipers
continuously.

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C-MAX (CCG)

Wipers and Washers

Note: During wet or winter driving

conditions with ice, snow or a salty road
mist, inconsistent or unexpected wiping or
smearing may occur.

In these conditions, you can do the
following:

• Lower the sensitivity of the autowipers
to reduce the amount of smearing.

• Switch to normal or high-speed wipe.

• Switch the autowipers off.

E168041

High sensitivityA
OnB
Low sensitivityC

The autowipers feature uses a rain sensor
that is located in the area around the
interior rear view mirror. The rain sensor
monitors the amount of moisture on the
windshield and automatically turns the
wipers on. It will adjust the wiper speed by
the amount of moisture that the sensor
detects on the windshield.

Use the rotary control to adjust the
sensitivity of the rain sensor. Set the
control to low sensitivity, and the wipers
will turn on when the rain sensor detects
a large amount of moisture on the
windshield. Set the control to high
sensitivity, and the wipers will turn on when
the rain sensor detects a small amount of
moisture on the windshield.

Keep the outside of the windshield clean.
The rain sensor is very sensitive. Dirt or
debris around the interior rear view mirror
area will affect the autowipers'
performance. For example, the autowipers
may turn on if dirt, mist or insects hit the
windshield.

WINDSHIELD WASHERS

Note: Do not operate the washers when

the washer reservoir is empty. This may
cause the washer pump to overheat.

E168042

To operate the washers and spray the
windshield, pull the lever toward you.
When you release the lever, the wipers will
operate for a short time.

A wipe will occur a few seconds after
washing to clear any remaining washer
fluid.

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C-MAX (CCG)

Wipers and Washers

REAR WINDOW WIPER AND WASHERS

Rear Window Wiper

E168043

Intermittent wipeA
Low-speed wipeB
OffC

Press the top of the button at the end of
the lever to switch on the intermittent
wiper. Press the button again to switch on
low-speed wipe. Press the bottom of the
button to switch the wiper off, or to change
the wiper speed from low-speed to
intermittent.

When you shift into R (Reverse), the rear
wiper will turn on to intermittent if the front
wipers are activated.

Rear Window Washer

E168044

To use the rear washer function, push the
lever away from you. When you release the
lever, the wiper will operate for a short
time.

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Wipers and Washers

LIGHTING CONTROL

E142449

OffA
Parking lamps, instrument panel

lamps, license plate lamps and
tail lamps

B

HeadlampsC

High Beams

E162679

Push the lever forward to switch the high
beams on.

Push the lever forward again or pull the
lever toward you to switch the high beams
off.

Headlamp Flasher

E162680

Pull the lever toward you slightly and
release it to flash the headlamps.

AUTOLAMPS (IF EQUIPPED)

E142451

The headlamps will switch on and off
automatically in low light situations or
during inclement weather.

The headlamps will remain on for a period
of time after you switch the ignition off.
Use the information display controls to
adjust the period of time that the
headlamps will remain on. See
Information Displays (page 88).

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Lighting

When the headlamp switch is in the
Autolamps position, the windshield wiper
activated exterior lamps will turn on within
10 seconds when you switch the
windshield wipers on. The exterior lamps
will turn off approximately 60 seconds
after you switch the windshield wipers off.

This feature does not turn on the exterior
lamps:

• during a mist wipe

• while the wipers are on to clear washer

fluid during a wash condition

• if the wipers are in automatic or
intermittent modes.

Note: If you have autolamps and
autowipers switched on the low beam
headlamps will turn on automatically when
the windshield wipers operate continuously.

Note: You may have to manually switch
the headlamps on in severe weather
conditions.

Note: If you have autolamps switched on
you can only switch the high beam
headlamps on once the system has turned
the headlamps on.

INSTRUMENT LIGHTING DIMMER

Note: If you disconnect the battery or it

becomes discharged, the illuminated
components will switch to the maximum
setting.

Vehicles With Front Fog Lamps

E132712

Press repeatedly or press and hold until
the desired level is reached.

Vehicles Without Front Fog Lamps

A B

E165366

Press repeatedly or press and
hold to dim.

A

Press repeatedly or press and
hold to brighten.

B

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Lighting

HEADLAMP EXIT DELAY

After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You
will hear a short tone. The headlamps will
switch off automatically after three
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or
switching the ignition on.

DAYTIME RUNNING LAMPS (IF

EQUIPPED)

WARNING

Always remember to switch your
headlamps on in low light situations

or during inclement weather. The
system does not activate the tail lamps
and may not provide adequate lighting
during these conditions. Failure to activate
your headlamps under these conditions
may result in a collision.

The system switches the headlamps on
with a reduced output in daylight
conditions.

To switch the system on:

1. Switch the ignition on.

2. Switch the lighting control to the off,

or parking lamp position.

3. Disengage the parking brake.

4. Make sure the transmission selector

lever is not in position P.

FRONT FOG LAMPS

E142453

Press the control to switch the fog lamps
on or off.

You can switch the fog lamps on when the
lighting control is in any position except
Off and the high beams are not on.

DIRECTION INDICATORS

E162681

Push the lever up or down to use the
direction indicators.

Note: Tap the lever up or down to make the
direction indicators flash three times to
indicate a lane change.

INTERIOR LAMPS

The lamps will switch on when one of the
following conditions have been met:

73

C-MAX (CCG)

Lighting

• You open any door.

• You press a remote control button.

• You press switch B on the front interior

lamp.

Front Interior Lamp

Without panorama roof

E161163

D

C

AB

(A) Door function switch. Press
this switch to disable the interior

lamps. The door function
indicator lamp will illuminate yellow with
lamps disabled. Press the switch again to
turn interior lamps back on. The indicator
lamp will illuminate blue.

(B) All lamps on and off switch.

(C)Passenger individual lamp on

and off switch.

(D) Driver individual lamp on and

off switch.

With panorama roof

E142454

B

A

C

(A) Door function switch. Press
this switch to disable the interior

lamps. The door function
indicator lamp will illuminate yellow with
lamps disabled. Press the switch again to
turn interior lamps back on. The indicator
lamp will illuminate blue.

(B) All lamps on and off switch.

(C) Individual lamp on and off

switch.

Rear Interior Lamp (If Equipped)

A

E142455

(A) You can switch individual map lamps
on independently by pressing switch.

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C-MAX (CCG)

Lighting

AMBIENT LIGHTING (IF EQUIPPED)

The ambient lighting system illuminates
the interior with a choice of several colors.
The ambient lighting control is located in
the overhead console.

E142456

A B C

Color paletteA
Control knobB
Search modeC

Rotate B past the first detent to switch on
and adjust to the desired brightness.

Press A to cycle through the color choices.
Press C to switch on all interior lamps and

the ambient lighting. Press C again to
switch off the interior lamps and return the
ambient lighting to the previously selected
color.

The ambient lighting will switch on when
the following conditions have been met:

• you switch the ignition on

• you switch the headlamps on

The ambient lighting will remain on until
you switch the ignition off and one of the
following conditions have been met:

• you lock your vehicle

• the accessory delay timer expires.

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C-MAX (CCG)

Lighting

POWER WINDOWS

WARNINGS

Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may

seriously injure themselves.

When closing the power windows,
you should verify they are free of

obstructions and make sure that
children and pets are not in the proximity
of the window openings.

E70848

Note: You may hear a pulsing noise when
just one of the windows is open. Lower the
opposite window slightly to reduce this
noise.

Press the switch to open the window.
Lift the switch to close the window.

One-Touch Down

Press the switch fully and release it. Press
again or lift it to stop the window.

One-Touch Up

Lift the switch fully and release it. Press or
lift it again to stop the window.

Window Lock

E70850

Press the control to lock or unlock the rear
window controls. It illuminates when you
lock the rear window controls.

Bounce-Back (If Equipped)

The window will stop automatically while
closing. It will reverse some distance if
there is an obstacle in the way.

Overriding the Bounce-Back Feature

WARNING

When you override the bounce-back
feature the window will not reverse

if it detects an obstacle. Take care
when closing the windows to avoid
personal injury or damage to your vehicle.

Proceed as follows to override this
protection feature when there is a
resistance, for example in winter:

1. Close the window twice until it reaches

the point of resistance and let it
reverse.

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C-MAX (CCG)

Windows and Mirrors

2. Close the window a third time to the
point of resistance. The bounce-back
feature is now disabled and you can
close the window manually. The
window will go past the point of
resistance and you can close it fully.

See an authorized dealer as soon as
possible if the window does not close after
the third attempt.

Resetting the Bounce-Back Feature

WARNING

The bounce-back feature remains
turned off until you reset the
memory.

If you have disconnected the battery, you
must reset the bounce-back memory
separately for each window.

1. Lift and hold the switch until the
window is fully closed.

2. Release the switch.

3. Lift the switch again for one more
second.

4. Press and hold the switch until the
window is fully open.

5. Release the switch.

6. Lift and hold the switch until the
window is fully closed.

7. Open the window and then try to close
it automatically.

8. Reset and repeat the procedure if the
window does not close automatically.

Accessory Delay (If Equipped)

You can use the window switches for
several minutes after you switch the
ignition off or until you open either front
door.

GLOBAL OPENING

You can use the remote control to operate
the windows with the ignition off.

Note: To operate this feature, accessory
delay must not be active.

Opening the Windows

You can only open the windows for a short
time after you unlock your vehicle with the
remote control. After you unlock your
vehicle, press and hold the remote control
unlock button to open the windows.
Release the button once movement starts.
Press the lock or unlock button to stop
movement.

EXTERIOR MIRRORS

Power Exterior Mirrors

WARNING

Do not adjust the mirrors when your
vehicle is moving.

A C

B

E70846

Left-hand mirrorA
OffB
Right-hand mirrorC

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C-MAX (CCG)

Windows and Mirrors

E70847

Press the arrows to adjust the mirror.

Fold-Away Exterior Mirrors

Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.

Signal Indicator Mirrors

The outer portion of the appropriate mirror
housing blinks when you activate the turn
signal.

Heated Exterior Mirrors (If Equipped)

See Heated Windows and Mirrors (page

107).

Integrated Blind Spot Mirrors

WARNING

Objects in the blind spot mirror are
closer than they appear.

Blind spot mirrors have an integrated
convex mirror built into the upper outboard
corner of the exterior mirrors. They are
designed to increase your visibility along
the side of your vehicle.

Check the main mirror first before a lane
change, then check the blind spot mirror.
If no vehicles are present in the blind spot
mirror and the traffic in the adjacent lane
is at a safe distance, signal that you intend
to change lanes. Glance over your shoulder
to verify traffic is clear and carefully
change lanes.

A

B

C

E138665

The image of the approaching vehicle is
small and near the inboard edge of the
main mirror when it is at a distance. The
image becomes larger and begins to move
outboard across the main mirror as the
vehicle approaches (A). The image will
transition from the main mirror and begin
to appear in the blind spot mirror as the
vehicle approaches (B). The vehicle will
transition to your peripheral field of view
as it leaves the blind spot mirror (C).

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Windows and Mirrors

INTERIOR MIRROR

WARNING

Do not adjust the mirror when your
vehicle is moving.

Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.

You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.

Pull the tab below the mirror toward you
to reduce glare at night.

Auto-Dimming Mirror (If Equipped)

Note: Do not block the sensors on the front

and back of the mirror. Mirror performance
may be affected. A rear center passenger or
raised rear center head restraint may also
block light from reaching the sensor.

The mirror will dim automatically to reduce
glare when bright lights are detected from
behind your vehicle. It will automatically
return to normal reflection when you select
reverse gear to make sure you have a clear
view when backing up.

SUN VISORS

Illuminated Vanity Mirror (If Equipped)

E162197

Lift the cover to switch the lamp on.

SUN SHADES (IF EQUIPPED)

WARNINGS

Do not let children play with the sun
shade or leave them unattended in
the vehicle. They may seriously hurt

themselves.

When closing the sun shade, you
should verify that it is free of

obstructions and make sure that
children and pets are not in the proximity
of the sunshade.

The control is located in the overhead
console.

The sun shade has a one-touch open and
close feature. To stop motion during
one-touch operation, press the control a
second time.

79

C-MAX (CCG)

Windows and Mirrors

Opening and Closing the Sun
Shade

E138668

Fully press and release the front of the
control to open the sun shade.

Fully press and release the rear of the
control to close the sun shade.

Bounce-Back

The sun shade will stop automatically
while closing. It will reverse some distance
if there is an obstacle in the way.

Sun Shade Relearning

WARNING

The bounce-back function is not
active during this procedure. Make
sure that there are no obstacles in

the way of the moving sun shade.

Note: You must start the relearning process
within 30 seconds of switching the ignition
on.

In case the sun shade no longer opens or
closes properly, follow this relearning
procedure:

1. Press the front of the control to the first
action point twice and release it within
two seconds.

2. Press the rear of the control to the first
action point twice and release it within
two seconds.

3. Press and hold the front of the control
to the first action point, until the sun
shade fully opens.

4. Press and hold the rear of the control
to the first action point, until the sun
shade fully closes.

If you do not complete Step 2 within 15
seconds of Step 1, the relearning function
end. Switch the ignition off, wait for
another 30 seconds and then switch the
ignition back on again. Start the procedure
again from the beginning.

Confirm that relearning was successful by
opening and closing the sun shade.

80

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Windows and Mirrors

GAUGES

A C

B

E162393

Left Information DisplayA
SpeedometerB
Right Information Display See General Information (page 272).C

Left Information Display

Odometer

Located in the bottom of the information
display Registers the accumulated
distance your vehicle has traveled.

Fuel Economy

See Common Displays below. For
additional menu options. See General

Information (page 88).

Trip Computer

See General Information (page 88).

Vehicle Settings and Personalization

See General Information (page 88).

Right Information Display

Efficiency Leaves

Efficiency leaves indicate short term driving
efficiency. The more leaves and vines that
are displayed, the better your fuel
economy. Leaves and vines will
occasionally appear and disappear to
indicate a change in driving efficiency.

Note: The efficiency leaves display can be
impacted by your use of brakes, accelerator
and accessories, as well as environmental
conditions such as hills and weather.

81

C-MAX (CCG)

Instrument Cluster

Common Displays

Fuel Economy Displays:

Displays your average and instantaneous
fuel economy on most Display Mode
screens.

Note: You can reset your average fuel
economy by pressing and holding the OK
button on the left hand steering wheel
controls. Average fuel economy cannot be
reset while on the MyView screen.

• Average Fuel Economy - is
continuously averaged since the last
reset. You can reset your average fuel
economy by pressing and holding the
OK button on the left hand steering
wheel controls. For Energi vehicles both
Hybrid and Plug-in Power mode
operation will be included in the
calculation.

• Instantaneous Fuel Economy - If your
instantaneous fuel economy is greater
than the maximum value displayed, a
+ sign will be shown next to the
maximum scale number. When the
vehicle is operating on battery power
only, EV is displayed and the gauge fill
is shown in blue.

Battery Gauge:

Note: Battery gauge information can be

individually selected on or off through
Battery Display in the Options sub-menu.
From any main display a right arrow press
on the steering wheel controls will take you
to the Options sub-menu.

Note: For Energi vehicles there are two
versions of the battery gauge. When the
vehicle is in Hybrid Mode the information is
shown with a simple battery graphic. When
in Plug-in Power Mode an enhanced battery
graphic is provided and available electric
range is added to the display.

The high voltage battery gauge appears
on the right side of the information display
screen. This provides Charge Fill (State of
Charge), Charge Assist and Regen Display.

• Charge Fill (Hybrid Mode) - The fill
level, or State of Charge indicates the
amount of energy stored in the high
voltage battery as a percent of total
energy capacity. The level will increase
or decrease as the battery charges and
discharges during normal operation.

• Charge Fill (Energi Plug-in Power
Mode) - The fill level indicates the
amount of energy stored in the high
voltage battery which is available for
Plug-in Power Mode. A full fill
represents the total amount of energy
you can get from an external charge
(plugging your vehicle in). When the fill
reaches empty your vehicle will
automatically enter Hybrid Mode.

Note: The Charge Fill is always shown for
Plug-in Power Mode, even if Charge Fill is
not selected under Battery Display in the
Options sub-menu.

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C-MAX (CCG)

Instrument Cluster

• Electric Range (Energi Plug-in Power
Mode) - The electric range estimate is
personalized to the driver's key. The
estimate is based on the amount of
energy presently available in the high
voltage battery and your typical energy
usage while driving. This includes your
drive habits as well as your use of
accessories such as Climate Control.
The available battery energy refers to
the energy gained from charging the
battery while plugged in.

• Charge Assist - The up and down
arrows provide information about the
energy going into and out of the high
voltage battery. The up arrow above
the battery indicates battery charging
such as from regenerative braking. The
down arrow below the battery
indicates battery discharging to provide
power for propulsion or vehicle
accessories.

• Regen Display - When stepping on the
brake pedal, a circular arrow symbol
appears in the center of the Battery
Gauge when energy is being recaptured
through the regenerative braking
system.

Fuel Gauge:

The fuel gauge will indicate approximately
how much fuel is left in the fuel tank. The
fuel gauge may vary slightly when your
vehicle is moving or on a gradient. The
arrow adjacent to the fuel pump symbol
indicates on which side of the vehicle the
fuel filler door is located.

Brake Coach Display:

The Brake Coach appears after your
vehicle has come to a stop. It coaches you
to brake in a manner which maximizes the
amount of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery.

Trip Summary:

Trip Summary is displayed upon shutting
off your vehicle. The data is calculated over
the last on and off cycle.

• Distance - The total distance traveled,
distance traveled on battery power
only (EV distance) and Regen distance
are displayed. Regen distance is the
estimated range gained from energy
recaptured through regenerative
braking.

• Fuel Use - The average fuel economy
and total fuel used are displayed. In
addition for Energi, the total electrical
energy used while in Plug-in Power
Mode is displayed in kilowatt hours
(kWh).

• Brake Score - The average percentage
of braking energy recaptured and
returned to the high voltage battery
through regenerative braking.

WARNING LAMPS AND INDICATORS

The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will light when you start your vehicle
to make sure they work. If any lamps
remain on after starting your vehicle, refer
to the respective system warning lamp for
further information.

83

C-MAX (CCG)

Instrument Cluster

Note: Some warning indicators appear in

the information display and function the
same as a warning lamp but do not display
when you start your vehicle.

Anti-Lock Braking System

If it lights when you are driving,
this indicates a malfunction. You

will continue to have normal
braking (without anti-lock braking system)
unless the brake system warning lamp also
lights. Have the system checked by an
authorized dealer.

Battery

If it lights while driving, this

indicates a malfunction. Switch

off all unnecessary electrical
equipment and have the system checked
by an authorized dealer immediately.

Brake System

E144522

Lights when you engage the

parking brake with the ignition

on.
If it lights when you are driving, check that

you do not have the parking brake
engaged. If you do not have the parking
brake engaged, this indicates low brake
fluid level or a brake system malfunction.
Have the system checked immediately by
an authorized dealer.

WARNING

Driving your vehicle with the warning
lamp on is dangerous. A significant

decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have your vehicle checked by
your authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury.

Cruise Control (If Equipped)

E71340

Lights when you switch on this
feature.

Direction Indicator

Lights when you switch on the
left or right direction indicator or

hazard warning flasher. If the
indicators stay on or flash faster, check for
a burned out bulb. See Changing a Bulb
(page 222).

Door Ajar

Displays when the ignition is on

and any door is not completely

closed.

Engine and Motor Coolant
Temperature

Lights when the engine or motor

coolant temperature is high.

Stop the vehicle as soon as
possible, switch off the engine and let cool.

Engine Oil

If it lights with the engine running

or while you are driving, this

indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch off the engine. Check the engine
oil level. See Engine Oil Check (page 212).

Note: Do not resume your journey if it lights
despite the level being correct. Have the
system checked by an authorized dealer
immediately.

EV Now

E144814

Lights when you select this

feature on. See Hybrid Electric

Vehicle (page 129).

84

C-MAX (CCG)

Instrument Cluster

EV Later

E151263

Lights when you select this
feature on. See Hybrid Electric

Vehicle (page 129).

Fasten Safety Belt

It will light and a tone will sound
to remind you to fasten your
safety belt. See Safety Belt

Minder (page 30).

Front Airbag

If it fails to light when you start
your vehicle, continues to flash

or remains on, this indicates a
malfunction. Have the system checked by
an authorized dealer.

Front Fog Lamps (If Equipped)

Lights when you switch the front

fog lamps on.

High Beam

Lights when you switch the high

beam headlamps on. It will flash

when you use the headlamp
flasher.

Liftgate Ajar

E162453

Lights when the liftgate is not

completely closed.

Low Battery (If Equipped)

E144691

Lights when the battery level is

low. You may also see a

message suggesting you reduce
your usage of the climate system.

Low Fuel Level

Lights when the fuel level is low
or the fuel tank is nearly empty.
Refuel as soon as possible.

Low Tire Pressure Warning

Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure

as soon as possible.
It also lights momentarily when you switch

on the ignition to confirm the lamp is
functional. If it does not light when you
switch on the ignition, or begins to flash at
any time, have the system checked by an
authorized dealer.

Overdrive Cancel and Grade Assist

(If Equipped)

E162456

Lights when the overdrive
function in the transmission
turns off and the grade assist

turns on.

Parking Lamps

Lights when you switch the
parking lamps on.

Powertrain Fault

Lights when the system detects
a powertrain or high-voltage

charge system fault. If the
indicator stays on or continues to come on,
contact an authorized dealer as soon as
possible.

85

C-MAX (CCG)

Instrument Cluster

Note: If your vehicle detects certain faults,

it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on
a flat surface. If you apply the brake pedal
or move the transmission to neutral (N) you
can override your vehicle’s acceleration.

Ready to Drive

E144692

Lights after your switch your
vehicle on and it is ready to drive.
A corresponding message may

display stating ready to drive.

Service Engine Soon

If the service engine soon
indicator light stays on after you

switch on the engine, this
indicates that the On-Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On-Board diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 143).

If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately.

Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.

The service engine soon indicator lights
when you first switch on the ignition prior
to engine start to check the bulb and to
indicate whether the vehicle is ready for
Inspection and Maintenance testing.

Normally, the service engine soon light will
stay on until you switch on the engine, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
Inspection and Maintenance testing. See

Emission Control System (page 143).

Stability Control

E138639

Lights when the system is active.
If it remains on or does not light

when you switch the ignition on,
this indicates a malfunction. During a
malfunction, the system will turn off. Have
the system checked by an authorized
dealer immediately. See Using Stability

Control (page 161).

Stability Control Off

Lights when you switch the

system off. It will go out when

you switch the system back on
or when you switch the ignition off. See

Using Stability Control (page 161).

Stop Safely

E144693

Indicates an electrical

component fault or failure that

will cause the vehicle to
shutdown or enter into a limited operating
mode. A message may also display.

Vehicle Plugged in (If Equipped)

E144694

Lights after you plug in your

vehicle. A corresponding

message may display after
attempting to start the vehicle.

86

C-MAX (CCG)

Instrument Cluster

AUDIBLE WARNINGS AND INDICATORS

Key in Ignition Warning Chime

Sounds when you open the driver's door
and you have left the key in the ignition
with it in the off or accessory position.

Engine On Warning Chime

A warning chime will sound when any door
is opened if the vehicle exceeds a relatively
low speed.

Keyless Warning Alert (If Equipped)

Sounds the horn twice when you exit the
vehicle and the keyless vehicle is in RUN,
indicating the vehicle is still on.

Headlamps On Warning Chime

Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.

Parking Brake On Warning Chime

Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.

Automatic Transmission Warning
Chime

Sounds when you have not moved the
transmission selector lever to position P.
A message will be shown in the display.

87

C-MAX (CCG)

Instrument Cluster

GENERAL INFORMATION

WARNING

Driving while distracted can result in
loss of vehicle control, crash and

injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving

Various systems on your vehicle can be
controlled using the information display
controls on the steering wheel.
Corresponding information is displayed in
the information display.

Information Display Controls

E162394

• Press the up and down arrow buttons

to scroll through and highlight the
options within a menu.

• Press the right arrow button to enter a

sub-menu.

• Press the left arrow button to exit a
menu.

• Press and hold the left arrow button at
any time to return to the main menu
display (escape button).

• Press the OK button to choose and
confirm settings or messages.

Main menu

From the main menu bar on the left side
of the information display, you can choose
from the following categories:

E144639

Display Mode

E138660

Trip 1 & 2

E144640

Fuel Economy

E144642

Information

E100023

Settings

Scroll up or down to highlight one of the
categories, then press the right arrow key
or OK to enter into that category. Press the
left arrow key as needed to exit back to the
main menu.

Display Mode

E144639

Use the up and down arrow
buttons to choose between the
following display options.

Note: The cluster will remember menu level
2 state when the individual key state is
changed from RUN to the OFF position.

88

C-MAX (CCG)

Information Displays

Display Mode

Menu level 5Menu level 4Menu level 3Menu level 2

——Instantaneous FuelVehicle Range

(Estimated Range +

Battery Gauge + Fuel

Gauge)

Apply to all screens?

Yes / No

Regen ActiveBattery Display

Charge Assist

Charge Level

Help

——Help

——Instantaneous FuelInform

(Avg Fuel Economy +
Battery Gauge + Fuel

Gauge)

Apply to all screens?

Yes / No

Regen ActiveBattery Display

Charge Assist

Charge Level

Help

——Help

——Instantaneous FuelEnlighten

(Power + Avg Fuel

Economy + Battery

Gauge + Fuel Gauge)

Apply to all screens?

Yes / No

Regen ActiveBattery Display

Charge Assist

Charge Level

Help

——Help

——Instantaneous FuelEngage

(Split Power + Avg

Fuel Economy +

Battery Gauge + Fuel

Gauge)

Apply to all screens?

Yes / No

Regen ActiveBattery Display

Charge Assist

Charge Level

Help

——Help

——Instantaneous FuelEmpower

89

C-MAX (CCG)

Information Displays

Display Mode

(Power (with engine

on/off threshold) +

Avg Fuel Economy +

Battery Gauge + Fuel

Gauge)

Apply to all screens?

Yes / No

Regen ActiveBattery Display

Charge Assist

Charge Level

Help

——Help

Vehicle RangeVehicle RangeChange MyViewMyView

(MyView + Battery

Gauge + Fuel Gauge)

Avg FuelAvg Fuel

Inst. FuelPower

Coolant TempSplit Power

Accessory PowerPower + Threshold

Trip 1Tach rpm x 1000

Trip 2Tach rpm x 1000 +

Avg mpg

Fuel HistoryAccessory Power

CoachTrip 1

BlankTrip 2

Display Mode (cont'd)

Menu level 5Menu level 4Menu level 3Menu level 2

—Fuel HistoryChange MyView

(cont'd)

MyView (cont'd)

(MyView + Battery

Gauge + Fuel Gauge)

—Coach

—Blank

Apply to all screens?Regen ActiveBattery Display

Yes / No

Charge Assist

Charge Level

Help

——Help

90

C-MAX (CCG)

Information Displays

Display Mode (cont'd)

Apply to all screens?Regen ActiveBattery DisplayEnergy Use (Energi

only) Yes / No

Charge Assist

Auto EV

(consumption gauge

+ climate power

gauge + battery gauge

+ fuel gauge)

Charge Level

Help

——Help

EV Now

(consumption gauge

with budget cup +

climate power gauge

+ engine enable +

battery gauge + fuel

gauge)

EV Later

(consumption gauge

+ climate power

gauge + battery gauge

+ fuel gauge)

Vehicle Range

Indicates the estimated distance the
vehicle will travel with the energy currently
available. For Hybrid, the vehicle range
estimate is based on the fuel remaining in
the gasoline tank. For Energi, the total
estimated range equals the range available
in Hybrid Mode fueled by gasoline, plus the
electric range available in Plug-in Power
Mode. Changes in driving pattern may
cause the values to vary.

Inform

Inform shows the fuel level, battery display
and average fuel economy, with options
available for the Battery Display and an
Instantaneous Fuel Economy gauge. When
the vehicle is operating on battery power
only with the engine off, EV is displayed.

Enlighten

Enlighten displays power demand in
addition to the typical information and
options from Inform. The Instantaneous
Fuel Economy gauge will be displayed by
default. When the vehicle is operating on
battery power only with the engine off, EV
is displayed and the gauge fill is shown in
blue. When both the engine and high
voltage battery are providing power the
gauge fill is white.

Engage

Engage replaces the power demand gauge
from Enlighten with separate gauges for
engine power and high voltage battery
power. The engine power gauge fill is white
and the high voltage battery power gauge
fill is blue. When the vehicle is operating
on battery power only with the engine off,
EV is displayed.

91

C-MAX (CCG)

Information Displays

Empower

Empower adds an engine on/off threshold
to the power demand gauge from
Enlighten. The threshold is shown as a blue
double outline. The gauge is designed to
show you how close you are to the gasoline
engine on/off threshold and how much
power you are requesting based on how
far you press the accelerator pedal.

When power demand is below the
threshold the vehicle is operating on
battery power only with the engine off, EV
is displayed and the gauge fill is shown in
blue.

When power demand exceeds the
threshold both the engine and the high
voltage battery provide power and the
gauge fill is white.

When power demand surpasses the amber
indicator, this level of demand and
associated fuel economy are shown in
amber.

Note: You can reset your average fuel
economy by pressing and holding the OK
button on the left hand steering wheel
controls.

MyView

You can choose what to display in this
view. Selecting Change MyView in the
options menu allows you to scroll through
two columns of content choices.

• Press the up or down arrow to view
content.

• Use the right and left arrows to move
between the left column content and
the middle column content.

• The right column is reserved for the
Battery Gauge and the Fuel Gauge.

Once you have your desired content
showing in each column then press OK to
save. This becomes your new MyView
screen.

Unique content available in MyView:

• Accessory Power— Indicates electrical
power demands from your vehicle’s
accessory systems. Accessories use
power but do not contribute to
propelling the vehicle. The gauge
separately displays power demand in
kilowatts (kW) for climate and other
accessories.

Climate includes the power being used by
high voltage climate control components
such as the electric A/C compressor and
the electric heater (Energi vehicles only)

Other includes all power being used by the
low voltage accessories (cabin fans,
headlights, heated seats, etc.).

• Coolant Temp – Indicates engine
coolant temperature. At normal
operating temperature, the level
indicator will be white and will be in the
normal range (between H and C). If the
engine coolant temperature exceeds
the normal range, the level indicator
will change to red to indicate that the
engine is overheating. Stop the vehicle
as soon as safely possible, turn off the
vehicle and let the engine cool.

The thermometer indicator next to the
gauge will illuminate in blue or white to
indicate the following (not available for
Energi vehicles):

• Blue thermometer - This indicates that
the hybrid system is not warm enough
to allow EV operation. The gasoline
engine will typically run continuously
when the indicator is blue.

92

C-MAX (CCG)

Information Displays

Note: During silent key start mode, the

thermometer indicator will be blue, but the
gasoline engine will not run. This is the result
of the vehicle computer allowing the engine
to be cooler during the silent key start
period. This is normal operation and does
not indicate a problem with your vehicle.
After the first engine start the indicator will
turn white when the gasoline engine is warm
enough to turn off.

• White thermometer - This indicates
that the hybrid system is warm enough
to allow EV operation. If the vehicle
operates on battery power long
enough, it is possible that the gasoline
engine may need to run to keep the
system warm. In this case, the
thermometer indicator will revert back
to blue.

• Tach rpm x 1000 — When the gasoline
engine is running, the tachometer
gauge displays the engine speed in
revolutions per minute (RPM). When
the vehicle is operating on battery
power only with the engine off, EV is
displayed and the tachometer is greyed
out.

Note: The trip data, and average fuel
economy cannot be reset in MyView.

Energy Use (Energi only)

Energy Use provides an energy use gauge
and a climate power gauge in addition to
fuel level and battery display. When you
select EV Now operation this screen will
automatically be shown. You can press OK
to enable the engine when viewing this
screen during EV Now operation. See
Hybrid Electric Vehicle (page 129).

• Consumption Gauge: Your current
present energy use per distance
traveled is represented by the white
line that moves up and down in the
gauge. A higher line means you are
using more energy (lower is better).
Your energy use includes input from
the accelerator pedal as well as the
accessories, such as Climate Control.

When operating in EV Now a blue cup
shape is shown around the gauge. This
represents the maximum energy usage you
can maintain in order to achieve the
estimated electric range shown on the
battery gauge at the time of entering EV
now. Keep your current energy use mostly
within the cup while driving and you should
achieve your electric range estimate.

• Climate Power Gauge: Indicates high
voltage electrical power demand from
you vehicle’s high voltage climate
control components such as the
electric A/C compressor and the
electric heater. These components use
power but do not contribute to
propelling the vehicle. The gauge
displays power demand in kilowatts
(kW).

Trip 1 & 2

E138660

Use the arrow buttons to choose
between the following.

Note: Pressing OK resets the odometer and timer.

93

C-MAX (CCG)

Information Displays

Trip 1 & 2

Menu level 5Menu level 4Menu level 3Menu level 2

——StandardTrip 1 & Trip 2

(Trip Data+Battery

Gauge+Fuel Gauge)

——

——

——Enhanced

——

——

Apply to all screens?Regen ActiveBattery Display

Yes / No

Charge Assist

Charge Level

Help

——Help—

Standard - Elapsed trip time, Trip distance and EV distance

• Elapsed trip time — timer stops when the vehicle is turned off and restarts when the
vehicle is restarted.

• Trip distance — shows the accumulated trip distance.

• EV distance — shows the distance traveled while operating on battery power only

with the engine off.

Enhanced - Standard options plus, Average fuel economy, Estimated amount of fuel
consumed and Estimated amount of electricity consumed (Energi only)

• Average fuel economy - is continuously averaged since the last reset. For Energi
vehicles both hybrid and plug-in power mode operation will be included in the
calculation.

• Estimated amount of fuel consumed — shows the amount of fuel used for a given
trip.

• Estimated amount of electricity consumed — shows the amount of plug-in electricity
used for a given trip.

Fuel Economy

E144640

Use the arrow buttons to choose
the desired energy display.

94

C-MAX (CCG)

Information Displays

Fuel Economy

Menu level 5Menu level 4Menu level 3Menu level 2

—1, 2, 6 min. IntervalsInterval TimeFuel History

(Instantaneous Fuel

Economy + Fuel

Economy History +

Avg Fuel

Economy+Battery

Gauge+Fuel Gauge)

Apply to all screens?

Yes / No

Regen ActiveBattery Display

Charge Assist

Charge Level

Help

——Help

Apply to all screens?Regen ActiveBattery DisplayCoach

(Coach+Battery

Gauge+Fuel Gauge)

Yes / No

Charge Assist

Charge Level

Help

——Help

• Fuel History: This view from left to right starts with the instantaneous fuel economy

gauge and adds historical fuel economy data. The data is represented as an average
for time intervals of either 1, 2 or 6 minutes, with the left most interval being the most
recent. Total time for the 5 intervals is shown at the bottom of the view. Intervals
shown in grey color are from the previous drive.

Note: You can reset your average fuel economy by pressing and holding the OK button on
the left hand steering wheel controls.

• Coach: This view provides a comparison of your recent Acceleration, Braking and
Cruising behavior to what is recommended for most efficient use of energy under
present conditions. The horizontal bars fill from left to right with best behavior (and
Blue color) shown as at least half full. When the bars are less than half full, the color
is Amber, suggesting that a change in behavior is needed to achieve better energy
efficiency.

Note: Fuel economy is not always a measure of appropriate driving behavior. For example,
when driving uphill and maintaining an appropriate speed, your instant fuel economy may
not be good (losing leaves) but the Coach may show a blue bar for Acceleration or Cruising.

Info

E144642

In this mode, you can view
different vehicle system
information and perform a

system check.

95

C-MAX (CCG)

Information Displays

Information

Displays the number of warnings that need immediate attention in
red. You can only view the warnings from the System Check menu.
View them immediately by pressing OK and then OK again to enter
system check. Use the up/down arrows to scroll through the warn­ings.

Warnings

Displays a number of different system tutorials. Use the up/down
arrows to scroll through the tutorials. Then press OK to view.

Tutorial

MyKeys (Number of MyKeys programmed)MyKey

MyKey Miles (km) (Distance traveled using a programmed MyKey)

Admin Keys (Number of admin keys)

All active warnings will display first if applicable. The system check
menu may appear different based upon equipment options and
current vehicle status. Use the up/down arrow buttons to scroll
through the list.

System Check

Settings

E100023

In this mode, you can configure
different driver setting choices.

Note: Some items are optional and may
not appear.

Settings

Menu level 5Menu level 4Menu level 3Menu level 2

—On or OffTraction

Control

Driver Assist

—On (default
on key cycle)
or Off

ECO Cruise

—On (default
on key cycle)
or Off

Hill Start
Assist

—On or OffEV + Mode

—On (default

on key cycle)
or Off

Rear Park Aid

96

C-MAX (CCG)

Information Displays

Settings

On or OffAuto Light

Rain

LightingVehicle

Select time intervalHome Light

Auto or Last

Settings

Heater – A/CClimate

Control

Remote Start

Auto or OffFront Defrost

Auto or OffRear Defrost

Auto or OffDriver Seat

Auto or OffPassenger Seat

5, 10 or 15 minutesDuration

On or OffQuiet Start

Enable or DisableSystem

Note: Some MyKey items will only appear if a MyKey is set.

Settings (cont’d)

Menu level 5Menu level 4Menu level 3Menu level 2

—Select number of yearsTire Mobility KitVehicle (cont’d)

—Hold OK to Create

MyKey

Create MyKeyMyKey

—Always On or User

Selectable

Traction Control

—Choose desired speed or

off

Max Speed

—Choose desired speed or

off

Speed Minder

—On or OffVolume Limiter

—Hold OK to Clear All

MyKeys

Clear MyKeys

—Select the desired

language

LanguageDisplay

97

C-MAX (CCG)

Information Displays

Settings (cont’d)

Select the desired

units of measure

DistanceUnits

Fahrenheit (°F) or

Celsius (°C)

Temperature

—On or OffBrake Coach

Display

—Hold OK to ResetDriving History

INFORMATION MESSAGES

Note: Depending on the vehicle options

equipped with your vehicle, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have.

E130248

Press the OK button to acknowledge and
remove some messages from the
information display. Other messages will
be removed automatically after a short
time.

Certain messages need to be confirmed
before you can access the menus.

AdvanceTrac®

ActionMessage

Displayed when the system has detected a condition that

requires service. Contact your authorized dealer as soon as

possible.

Service AdvanceTrac

98

C-MAX (CCG)

Information Displays