FORD C-MAX Hybrid 2013 User Manual

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2013 C-MAX HYBRID + C-MAX ENERGI Owner’s Manual

2013 C-MAX HYBRID

C-MAX ENERGI Owner’s Manual

Table of Contents 1

Introduction 9

Child Safety 17

Child seats...........................................19

Child seat positioning ...................................19

Booster seats .........................................21

Installing child safety seats ...............................24

Child safety locks ......................................31

Safety Belts 32

Fastening the safety belts ................................34

Safety belt height adjustment .............................37

Safetybeltwarninglightandindicatorchime..................38

Safety belt-minder .....................................38

Child restraint and safety belt maintenance ...................41

Personal Safety System 42

Supplementary Restraints System 43

Driver and passenger airbags .............................45

Front passenger sensing system ...........................47

Knee airbag ..........................................50

Side airbags ..........................................50

Safety canopy curtain airbags .............................51

Crash sensors and airbag indicator .........................53

Airbag disposal........................................54

Keys and Remote Control 55

General information on radio frequencies.....................55

Remote control .......................................56

Keys ...............................................56

Replacing a lost key or remote control.......................63

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2 Table of Contents

MyKey 64

Settings, MyKey .......................................64

Creating.............................................65

Clearing.............................................66

System status.........................................66

Remote start, MyKey ...................................66

Troubleshooting, MyKey .................................68

Locks 70

Locking and unlocking ..................................70

Security 81

SecuriLock® passive anti-theft system.......................81

Steering Wheel 84

Adjusting the steering wheel ..............................84

Steering wheel controls .................................85

Wipers and Washers 87

Windshield wipers .....................................87

Autowipers ..........................................88

Windshield washers ....................................89

Rear-window wiper and washer ............................89

Lighting 90

Lighting control .......................................90

Autolamps ...........................................91

Instrument lighting dimmer...............................91

Headlamp exit delay ....................................92

Daytime running lamps ..................................92

Front fog lamps.......................................93

Directionindicators ....................................93

Interior lamps ........................................93

Ambient lighting.......................................95

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Table of Contents 3

Windows and Mirrors 96

Power windows .......................................96

Exteriormirrors.......................................98

Interior mirrors ......................................100

Sun visors ..........................................100

Sunshade ...........................................101

Instrument Cluster 103

Gauges.............................................103

Warning lamps and indicators ............................106

Audible warnings and indicators ..........................110

Information Displays 111

Message center.......................................111

Information messages ..................................124

Audio System 133

AM/FM/CD with SYNC .................................135

Auxiliary input jack ...................................142

USBport...........................................143

Satellite radio information ...............................144

Climate Control 147

Dual automatic temperature control........................147

Rear window defroster .................................151

Seats 153

Sitting in the correct position ............................153

Head restraints.......................................154

Manual seats ........................................157

Power seats .........................................159

Rear seats ..........................................160

Heated seats ........................................161

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4 Table of Contents

Universal Garage Door Opener (If Equipped) 162

HomeLink® wireless control system .......................163

Auxiliary Power Points 167

Storage Compartments 169

Center console .......................................169

Overhead console .....................................169

Starting and Stopping the Engine 170

Ignition switch .......................................170

Keyless starting ......................................171

Engine block heater ...................................174

Unique Driving Characteristics 176

Hybrid electric vehicles.................................183

Fuel and Refueling 185

Fuel quality .........................................186

Refueling...........................................187

Running out of fuel....................................192

Fuel consumption .....................................194

High Voltage Battery 199

High-voltagebattery...................................199

Charging the high-voltage battery .........................199

Transmission 207

Automatic transmission.................................207

Hill start assist .......................................210

Brakes 212

Brakes .............................................212

Hints on driving with anti-lock brakes ......................213

Traction Control 215

TractionControl™....................................215

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Table of Contents 5

Stability Control 216

AdvanceTrac® .......................................217

Parking Aids 218

Sensing system.......................................218

Active park assist .....................................221

Rear-view camera system ...............................225

Cruise Control 230

Driving Aids 232

Steering ............................................232

Load Carrying 234

Luggage cover .......................................234

Vehicle loading .......................................235

Towing 241

Trailertowing........................................241

Wrecker towing ......................................241

Recreational towing ...................................242

Driving Hints 244

Economical driving ....................................244

Floormats..........................................246

Roadside Emergencies 248

Guidance for electric and hybrid-electric vehicles ..............248

Getting roadside assistance ..............................250

Hazard warning flashers ................................251

Fuel cut-off switch ....................................252

High-voltageshut-off...................................252

Jump starting ........................................253

Customer Assistance 257

Reporting safety defects (U.S. only) .......................264

Reporting safety defects (Canada only) .....................264

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6 Table of Contents

Fuses 265

Changing a fuse ......................................265

Fuse specification chart ................................266

Maintenance 275

General information ...................................275

Opening and closing the hood ............................276

Under hood overview ..................................277

Engine oil dipstick ....................................278

Engine oil check......................................278

Motor/Electronics Coolant ...............................280

Engine coolant .......................................280

Engine coolant check ..................................280

Automatic transmission fluid check ........................285

Brake fluid check .....................................286

Power steering fluid check ..............................286

Fuel filter...........................................286

Washer fluid check ....................................286

Changing the vehicle battery .............................286

Checking the wiper blades ..............................288

Changing the wiper blades ..............................288

Air filter(s) .........................................290

Adjusting the headlamps ................................294

Removing a headlamp ..................................296

Changing a bulb ......................................296

Bulb replacement .....................................302

Bulb specification chart.................................303

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Table of Contents 7

Vehicle Care 304

Cleaning products.....................................304

Cleaning the exterior ..................................304

Waxing.............................................305

Repairing minor paint damage ............................306

Cleaning the engine ...................................306

Cleaning the windows and wiper blades .....................307

Cleaning the interior ...................................307

Cleaning the instrument panel and instrument cluster lens .......308

Cleaning leather seats ..................................309

Cleaning the alloy wheels ...............................309

Wheels and Tires 314

Tire care ...........................................314

Tire Pressure Monitoring System (TPMS) ...................329

Temporary mobility kit .................................333

Technical specifications.................................342

Wheel lug nut torque ..................................342

Capacities and Specifications 343

Engine specifications ..................................343

Part numbers ........................................347

Vehicle identification number ............................348

Vehicle certification label ...............................349

Transmission code designation............................349

Accessories 350

Accessories .........................................350

Ford Extended Service Plan 352

Scheduled Maintenance 355

Normal scheduled maintenance and log .....................361

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8 Table of Contents

SYNC® 374

Pairing your phone for the first time .......................379

911 Assist™ .........................................393

Vehicle Health Report ..................................396

MyFord Touch® (If Equipped) 420

Infotainment display ...................................426

Voice recognition .....................................428

Listening to music ....................................433

Phone features .......................................454

Information Menu .....................................461

Settings............................................473

Climatefeatures......................................483

Navigation system.....................................486

Appendices 498

Index 516

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

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Introduction 9

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING: Always drive with due care and attention when using and operating the controls and features on your vehicle.

Note: This manual describes a range of product features and options, sometimes before they are generally available. Therefore, you may find options in this manual that are not found on your vehicle.

Note: Some of the illustrations in this manual may be used for different models, so they may appear different than your vehicle. However, the essential information in the illustrations is always correct.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

A. Right-hand side B. Left-hand side

Protecting the Environment

You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

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10 Introduction

SYMBOL GLOSSARY

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the

warning symbol.

These are some of the symbols you may see on your vehicle.

Symbol Description Symbol Description Symbol Description

Safety alert See Owner’s

Manual

Avoid smoking, flames, or sparks

Brake fluid – non petroleum base

Check fuel cap

C hild seat tether anchor

Battery Battery acid

Brake system Cabin air

Child Safety Door Lock and Unlock

Cruise control

Anti-lock braking system

filter

Child seat lower anchor

Do not open when hot

Engine air filter

Engine oil Explosive gas Fan warning

Fasten safety belt

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Engine coolant

Front airbag Front fog

Engine coolant temperature

lamps

Introduction 11

Symbol Description Symbol Description Symbol Description

Fuel pump reset

Heated rear window

Lighting control

Panic alarm Parking aid

Fuse compartment

Interior luggage compartment release

Low tire pressure warning

system

Hazard warning flasher

Jack

Maintain correct fluid level

Parking brake system

Power steering fluid

Service engine soon

Windshield defrost and demist

Power windows front and rear

Side airbag Stability

Windshield washer and wiper

Power window lockout

control

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12 Introduction

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes. For U.S. only (if equipped), if you choose to use the SYNC® Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See the SYNC® chapter for more information.

Event Data Recording

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger safety belts were

buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal;

• How fast the vehicle was travelling; Where the driver was positioning the steering wheel (if equipped).

•

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name,

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Introduction 13

gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, Directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC® or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC® chapter for more information.

Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”), only to help provide you with the directions, traffic reports, or business searches that you request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC® supplement for more information.

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14 Introduction

CALIFORNIA PROPOSITION 65

WARNING: Some constituents of engine exhaust, certain vehicle

components, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL

Note: Certain components in your vehicle, such as airbag modules, safety belt pretensioners, and remote control batteries, may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information.

FORD CREDIT (U.S. ONLY)

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

For your convenience, we offer a number of ways to contact us, as well as help manage your account.

Phone: 1-800-727-7000 For more information regarding Ford Credit, as well as access to

Account Manager, please go to www.fordcredit.com.

REPLACEMENT PARTS RECOMMENDATION

Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this owner’s manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

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Introduction 15

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development, we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, see the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, see the warranty information that is provided to you along with your owner’s manual.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: Please read the Supplementary Restraints System chapter. Failure to follow the specific warnings and instructions

could result in personal injury.

WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag.

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16 Introduction

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits.

Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this owner’s manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This owner’s manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. See this owner’s manual for all other required

information and warnings.

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Child Safety 17

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a

device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The

recommendations for safety restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle. To locate a child seat fitting station and CPST, contact the NHTSA toll free at 1-888-327-4236 or locate NHTSA on the internet. In Canada, check with your local St. John Ambulance office for referral to a CPST or for further information, contact your provincial ministry of transportation, or locate your local St. John Ambulance office by searching for St. John Ambulance on the internet, or Transport Canada at 1–800–333–0371 (http://www.tc.gc.ca). Failure to properly restrain children in safety seats made especially for their height, age, and weight may result in an increased risk of serious injury or death to your child.

Recommendations for Safety Restraints for Children

Child size, height, weight, or age

Infants or toddlers

Children weighing 40 lb (18 kg) or less (generally age four or younger).

2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)

Recommended restraint type

Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat).

18 Child Safety

Recommendations for Safety Restraints for Children

Child size, height, weight, or age

Small children

Larger children

• You are required by law to properly use safety seats for infants and toddlers in the United States and Canada.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

• When possible, always properly restrain children twelve (12) years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See Front Passenger Sensing System in the Supplementary Restraints System chapter for more information.

Children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 ft. 9 in. (1.45 m) tall, are greater than age four (4) and less than age twelve (12), and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer).

Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least 4 ft. 9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer).

Recommended restraint type

Use a belt-positioning booster seat.

Use a vehicle safety belt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and seat back upright.

2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)

Child Safety 19

CHILD SEATS

Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger).

CHILD SEAT POSITIONING

WARNING: Airbags can kill or injure a child in a child seat.

NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move your vehicle seat all the way back. When possible, all children age 12 and under should be properly restrained in a rear seating position. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat.

WARNING: Always carefully follow the instructions and warnings

provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.

WARNING: Never let a passenger hold a child on his or her lap

while your vehicle is moving. The passenger cannot protect the child from injury in a crash, which may result in serious injury or death.

WARNING: Never use pillows, books, or towels to boost a child.

They can slide around and increase the likelihood of injury or death in a crash.

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20 Child Safety

WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden

stop, which may increase the risk of serious injury.

WARNING: Never place, or allow a child to place, the shoulder

belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.

WARNING: Do not leave children or pets unattended in your

vehicle.

Use any attachment method as indicated below

by X.

LATCH

(lower Restraint Type

Rear-facing child seat

Forwardfacing child seat

Note: The child seat must rest tightly against your vehicle seat. It may be necessary to lift or remove the head restraint. See the Seats chapter for information on head restraints.

Child

Weight

Up to 48 lb (21 kg)

Over 48 lb (21 kg)

anchors

and top

tether

anchor)

LATCH (lower anchors only)

XXX

Safety belt and top tether anchor

Safety belt and LATCH (lower anchors and top tether anchor)

Safety belt only

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Child Safety 21

BOOSTER SEATS

WARNING: Never place, or allow a child to place, the shoulder

belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 80 pounds (36 kilograms) and upward to 100 pounds (45 kilograms) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight (8), a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms).

Booster seats should be used until you can answer YES to ALL of these questions when the child is seated without a booster seat.

• Can the child sit all the way back against your vehicle seat back with knees bent comfortably at the edge of the seat cushion?

• Can the child sit without slouching?

• Does the lap belt rest low across the hips?

• Is the shoulder belt centered on the shoulder and chest?

• Can the child stay seated like this for the whole trip?

Always use booster seats in conjunction with your vehicle lap and shoulder belt.

2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)

22 Child Safety

Types of Booster Seats

• Backless booster seats

If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap and shoulder belts, or consider using a high back booster seat.

• High back booster seats

If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice.

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Child Safety 23

Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child’s hips.

If the booster seat slides on your vehicle seat, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’s instructions.

2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)

24 Child Safety

INSTALLING CHILD SEATS

Using Lap and Shoulder Belts

WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag.

If you must use a forward-facing child seat in the front seat, move the seat all the way back.

WARNING: Children 12 and under should be properly restrained in the rear seat whenever possible.

WARNING: Depending on where you secure a child restraint,

and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and/or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained.

When installing a child safety seat with combination lap and shoulder belts:

• Use the correct safety belt buckle for that seating position.

• Insert the belt tongue into the proper buckle until you hear a snap

and feel it latch. Make sure the tongue is securely fastened in the buckle.

• Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling.

• Place your vehicle seat back in the upright position.

• Put the safety belt in the automatic locking mode. See Step 5. This

vehicle does not require the use of a locking clip.

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Child Safety 25

Perform the following steps when installing the child seat with combination lap and shoulder belts:

Note: Although the child seat illustrated is a forward-facing child seat, the steps are the same for installing a rear-facing child seat.

1. Position the child safety seat in a seat with a combination lap and shoulder belt.

2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)

3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted.

26 Child Safety

4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.

Note: The automatic locking mode is available on the front passenger and rear seats. This vehicle does not require the use of a locking clip.

6. Allow the belt to retract to remove slack. The belt will click as it

retracts to indicate it is in the automatic locking mode.

7. Try to pull the belt out of the retractor to make sure the retractor is

in the automatic locking mode. You should not be able to pull more belt out. If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

8. Remove remaining slack from the belt. Force the seat down with extra weight, e.g., by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt.

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Child Safety 27

This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child seat to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.

9. Attach the tether strap (if the child seat is equipped). See Using Tether Straps later in this chapter.

10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place.

To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 inch (2.5 centimeters) of movement for proper installation.

Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST.

Using Lower Anchors and Tethers for CHildren (LATCH)

WARNING: Never attach two child safety seats to the same

anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.

WARNING: Depending on where you secure a child restraint,

and depending on the child restraint design, you may block access to certain safety belt buckle assemblies or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained.

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28 Child Safety

The LATCH system is composed of three vehicle anchor points: two lower anchors located where your vehicle seat back and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position.

LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use safety belts to attach the child seat, however the safety belt can still be used to attach the child seat. For forward-facing child seats, the top tether strap must also be attached to the proper top tether anchor, if a top tether strap has been provided with your child seat.

Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol.

The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back below the symbols as shown. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments.

Follow the instructions on attaching child safety seats with tether straps. Refer to Using Tether Straps later in this chapter.

Attach LATCH lower attachments of the child seat only to the anchors shown.

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Child Safety 29

Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use)

WARNING: The standardized spacing for LATCH lower anchors

is 11 inches. (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer’s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

The lower anchors at the center of the second row rear seat are spaced 18 inches (46 centimeters) apart. A child seat with rigid LATCH attachments cannot be installed at the center seating position. LATCH compatible child seats (with attachments on belt webbing) can only be used at this seating position provided that the child seat manufacturer’s instructions permit use with the anchor spacing stated. Do not attach a child seat to any lower anchor if an adjacent child seat is attached to that anchor.

Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child seat from side to side and forward and back where it is secured to your vehicle. The seat should move less than one inch when you do this for a proper installation.

If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.

Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats

When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat.

Using Tether Straps

Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether

straps are available as an accessory for many older safety seats. Contact the manufacturer of your child seat for information about

ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in your vehicle.

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30 Child Safety

Once the child safety seat has been installed using either the safety belt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.

The tether strap anchors in your vehicle are in the following positions (shown from top view):

Perform the following steps to install a child safety seat with tether anchors:

Note: If you install a child seat with rigid LATCH attachments, do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child seat. Keeping the child seat just touching your vehicle seat gives the best protection in a severe crash.

1. Route the child safety seat tether strap over the back of the seat.

For outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating positions, route the tether strap over the top of the head restraint. If needed, the head restraints can also be removed.

2. Locate the correct anchor on the back panel of the rear seat for the selected seating position. The anchors are labeled with the tether strap symbol.

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Child Safety 31

3. Clip the tether strap to the anchor as shown.

4. Tighten the child safety seat tether strap according to the manufacturer’s instructions.

If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use.

CHILD SAFETY LOCKS

When these locks are set, the rear doors cannot be opened from the inside.

The childproof locks are located on the rear edge of each rear door and must be set separately for each door.

• Driver side: turn counterclockwise to lock and clockwise to unlock.

• Passenger side: turn clockwise to lock and counterclockwise to unlock.

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32 Safety Belts

PRINCIPLES OF OPERATION

WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips.

WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained.

WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the

child from injury in a collision.

WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an

airbag supplemental restraint system is provided.

WARNING: It is extremely dangerous to ride in a cargo area,

inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.

WARNING: In a rollover crash, an unbelted person is

significantly more likely to die than a person wearing a safety belt.

WARNING: Each seating position in your vehicle has a specific

safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. 2) Never swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person.

WARNING: When possible, all children 12 years old and under

should be properly restrained in a rear seating position.

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WARNING: Safety belts and seats can become hot in a vehicle

that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them.

WARNING: Front and rear seat occupants, including pregnant

women, should wear safety belts for optimum protection in an accident.

All seating positions in this vehicle have lap and shoulder safety belts. All occupants of the vehicle should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.

The safety belt system consists of:

• lap and shoulder safety belts

• shoulder safety belt with automatic locking mode, (except driver

safety belt)

• height adjuster at the front outboard seating positions

• safety belt pretensioner at the front outboard seating positions

• belt tension sensor at the front outboard passenger seating position.

• Safety belt warning light and chime. See Safety belt warning

light and indicator chime later in this chapter.

• Crash sensors and monitoring system with readiness indicator. See Crash sensors and airbag indicator in the Supplemental Restraint System chapter.

The safety belt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners at the front seating positions are designed to tighten the safety belts firmly against the occupant’s body when activated. This helps increase the effectiveness of the safety belts. In frontal crashes, the safety belt pretensioners can be activated alone or, if the crash is of sufficient severity, together with the front airbags.

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34 Safety Belts

FASTENING THE SAFETY BELTS

The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts.

1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

2. To unfasten, press the release button and remove the tongue from the buckle.

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When in use, the rear safety belts should be placed in the belt guides on the outboard seat backs.

Safety Belts 35

Restraint of Pregnant Women

WARNING: Always ride and drive with your seat back upright

and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. The shoulder portion of the safety belt should be positioned across the chest. Pregnant women should also follow this practice. See the following figure.

Pregnant women should always wear their safety belts. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.

Safety Belt Locking Modes

WARNING: After any vehicle crash, the safety belt system at all

passenger seating positions must be checked by an authorized dealer to verify that the automatic locking retractor feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function.

WARNING: BELT AND RETRACTOR ASSEMBLY MUST BE

REPLACED if the safety belt assembly automatic locking retractor feature or any other safety belt function is not operating properly when checked by an authorized dealer. Failure to replace the belt and retractor assembly could increase the risk of injury in crashes.

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36 Safety Belts

All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows:

Vehicle Sensitive Mode

This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of approximately 5 mph (8 km/h) or more, the combination safety belts will lock to help reduce forward movement of the driver and passengers.

In addition, the retractor is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner.

Automatic Locking Mode

In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt.

When to Use the Automatic Locking Mode

This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions. Children 12 years old and under should be properly restrained in a rear seating position whenever possible. See the Child Safety chapter.

How to Use the Automatic Locking Mode

1. Buckle the combination lap and shoulder belt.

2. Grasp the shoulder portion and pull downward until the entire belt is pulled out.

3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode.

How to Disengage the Automatic Locking Mode

Disconnect the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode.

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Safety Belts 37

Safety Belt Extension Assembly

WARNING: Do not use extensions to change the fit of the

shoulder belt across the torso.

If the safety belt is too short when fully extended, you can obtain a safety belt extension assembly from an authorized dealer.

Use only extensions manufactured by the same supplier as the safety belt. Manufacturer identification is located at the end of the webbing on the label. Also, use the safety belt extension only if the safety belt is too short for you when fully extended.

SAFETY BELT HEIGHT ADJUSTMENT

WARNING: Position the safety belt height adjusters so that the

belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a collision.

Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder.

To adjust the shoulder belt height:

1. Squeeze the button and slide the height adjuster up or down.

2. Release the button and pull down on the height adjuster to make sure it is locked in place.

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38 Safety Belts

SAFETY BELT WARNING LIGHT AND INDICATOR CHIME

This lamp illuminates and an audible warning will sound if the driver’s safety belt has not been fastened when the vehicle’s ignition is turned on.

Conditions of Operation

If... Then...

The driver’s safety belt is not buckled before the ignition switch is turned to the on position...

The driver’s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding...

The driver’s safety belt is buckled before the ignition switch is turned to the on position...

SAFETY BELT-MINDER®

This feature supplements the safety belt warning function by providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver’s or front passenger’s seat is occupied and the safety belt is unbuckled.

The system uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning. To avoid activating the Belt-Minder® feature for objects placed in the front passenger seat, warnings will only be given to large front seat occupants as determined by the front passenger sensing system.

If the Belt-Minder® warnings have expired (warnings for approximately five minutes) for one occupant (driver or front passenger), the other occupant can still activate the Belt-Minder® feature.

The safety belt warning light illuminates 1-2 minutes and the warning chime sounds 4-8 seconds.

The safety belt warning light and warning chime turn off.

The safety belt warning light and indicator chime remain off.

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Safety Belts 39

If... Then...

The driver’s and front passenger’s safety belts are buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on...

The driver’s or front passenger’s safety belt is not buckled when the vehicle has reached at least 6 mph (9.7 km/h) and 1-2 minutes have elapsed since the ignition switch has been turned to on...

The driver’s or front passenger’s safety belt becomes unbuckled for approximately one minute while the vehicle is traveling at least 6 mph (9.7 km/h) and more than 1-2 minutes have elapsed since the ignition switch has been turned to on...

The Belt-Minder® feature will not activate.

The Belt-Minder® feature is activated

- the safety belt warning light illuminates and the warning chime sounds for six seconds every 30 seconds, repeating for approximately five minutes or until the safety belts are buckled.

The Belt-Minder® feature is activated

- the safety belt warning light illuminates and the warning chime sounds for six seconds every 30 seconds, repeating for approximately five minutes or until the safety belts are buckled.

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40 Safety Belts

Deactivating and Activating the Belt-Minder® Feature (if equipped)

WARNING: While the design allows you to deactivate your

Belt-Minder®, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the Belt-Minder® system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate/activate the Belt-Minder® feature while driving the vehicle.

Note: The driver and front passenger Belt-Minder® are deactivated and activated independently. When deactivating or activating one seating position, do not buckle the other position as this will terminate the process.

Read Steps1-4thoroughly before proceeding with the deactivation or activation programming procedure.

Before following the procedure, make sure that:

• the parking brake is set

• the transmission selector lever is in position P.

• the ignition is off

• the driver and front passenger safety belts are unbuckled

1. Turn the ignition on. DO NOT START THE MOTOR.

2. Wait until the safety belt warning light turns off (approximately one minute).

• Once the next step is started, the procedure must be completed within 60 seconds.

3. For the seating position being disabled, buckle then unbuckle the

safety belt three times at a moderate speed, ending in the unbuckled state.

• After Step 3, the safety belt warning light will turn on.

4. While the safety belt warning light is on, buckle and then unbuckle the

safety belt.

• After Step 4, the safety belt warning light will flash three times for confirmation.

• This will disable the Belt-Minder feature for that seating position if it is currently enabled.

• This will enable the Belt-Minder® feature for that seating position if it is currently disabled.

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Safety Belts 41

CHILD RESTRAINT AND SAFETY BELT MAINTENANCE

Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child seat safety belts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle safety belt assemblies, including retractors, buckles, front safety belt buckle assemblies, buckle support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seat back (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Safety belt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted.

For proper care of soiled safety belts, see Cleaning the Interior in the Vehicle Care chapter.

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42 Personal Safety System

PERSONAL SAFETY SYSTEM™

The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.

Your vehicle’s Personal Safety System consists of:

• Driver and passenger dual-stage airbag supplemental restraints.

• Front outboard safety belts with pretensioners, energy management

retractors (first row only), and safety belt usage sensors.

• Driver’s seat position sensor.

• Front passenger sensing system.

• Passenger airbag off and on indicator lamp.

• Front crash severity sensors.

• Restraints control module with impact and safing sensors.

• Restraint system warning light and backup tone.

• The electrical wiring for the airbags, crash sensor(s), safety belt

pretensioners, front safety belt usage sensors, driver seat position sensor, front passenger sensing system, and indicator lights.

How Does the Personal Safety System Work?

The Personal Safety System can adapt the deployment strategy of your vehicle’s safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the restraints control module. During a crash, the restraints control module may activate the safety belt pretensioners and/or either one or both stages of the dual-stage airbag supplemental restraints based on crash severity and occupant conditions.

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Supplementary Restraints System 43

PRINCIPLES OF OPERATION

WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim

covering the airbag module.

WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an

airbag supplemental restraint system is provided.

WARNING: Always transport children 12 years old and under in the back seat and always properly use appropriate child

restraints.

WARNING: Never place your arm over the airbag module as a deploying airbag can result in serious arm fractures or other

injuries.

WARNING: Airbags can kill or injure a child in a child seat.

NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back.

WARNING: Do not attempt to service, repair, or modify the

airbag supplemental restraint systems or its fuses. Contact your authorized dealer as soon as possible.

WARNING: Several airbag system components get hot after

inflation. Do not touch them after inflation.

WARNING: If the airbag has deployed, the airbag will not

function again and must be replaced immediately. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash.

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44 Supplementary Restraints System

The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag.

Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.

The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic. While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag. Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries, such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.

Routine maintenance of the airbags is not required.

SOS POST-CRASH ALERT SYSTEM™

The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag equipped on your vehicle, such as front, side, side curtain or Safety Canopy®.

The horn and lamps will turn off when:

• the hazard control button is pressed

• the panic button (if equipped) is pressed on the remote entry

transmitter, or

• your vehicle runs out of power.

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DRIVER AND PASSENGER AIRBAGS

WARNING: Never place your arm or any objects over an airbag

module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.

WARNING: Airbags can kill or injure a child in a child seat.

Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back.

The driver and front passenger airbags will deploy during significant frontal and near-frontal crashes.

The driver and passenger front airbag system consists of the following:

• Driver and passenger airbag modules.

• Crash sensors and monitoring system with readiness

indicator. See Crash Sensors and Airbag Indicator later in this chapter.

• Front passenger sensing system.

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46 Supplementary Restraints System

Proper Driver and Front Passenger Seating Adjustment

WARNING: The National Highway Traffic Safety Administration

recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbag module.

To properly position yourself away from the airbag:

• Move your seat to the rear as far as you can while still reaching the pedals comfortably.

• Recline the seat slightly (one or two degrees) from the upright position.

After all occupants have adjusted their seats and put on safety belts, it is very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seat back, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash is greatly increased.

Children and Airbags

WARNING: Airbags can kill or injure a child in a child seat.

NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back.

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Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash.

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FRONT PASSENGER SENSING SYSTEM

WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position.

WARNING: Sitting improperly out of position or with the seat

back reclined too far can take off weight from the seat cushion and affect the decision of the front passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor.

WARNING: To reduce the risk of possible serious injury:

Do not stow objects in seat back map pocket or hang objects off seat back if a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console. Check the passenger airbag off or pass airbag off indicator lamp for proper airbag status. Failure to follow these instructions may interfere with the passenger seat sensing system.

WARNING: Any alteration or modification to the front passenger

seat may affect the performance of the front passenger sensing system.

This system works with sensors that are part of the front passenger’s seat and safety belt to detect the presence of a properly-seated occupant and determine if the front passenger’s frontal airbag should be enabled (may inflate) or not.

The front passenger sensing system uses a pass airbag off indicator

BAG

which will illuminate and stay lit to remind you that the front passenger frontal airbag is disabled.

The indicator lamp is located under the climate controls. The indicator lamp will illuminate for a short period of time when the ignition is turned to the on position to confirm it is functional.

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48 Supplementary Restraints System

Note: When the passenger airbag off light is illuminated, the passenger (seat mounted) side airbag may be disabled to avoid the risk of airbag deployment injuries.

If the child restraint has been installed and the indicator lamp is not lit, then turn the vehicle off, remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer’s instructions.

If a person of adult size is sitting in the front passenger’s seat, but the pass airbag off indicator lamp is lit, it is possible that the person isn’t sitting properly in the seat. If this happens:

• Turn the vehicle off and ask the person to place the seat back in the full upright position.

• Have the person sit upright in the seat, centered on the seat cushion, with the person’s legs comfortably extended.

• Restart the vehicle and have the person remain in this position for about two minutes. This will allow the system to detect that person and enable the passenger’s frontal airbag.

• If the indicator lamp remains lit even after this, the person should be advised to ride in the rear seat.

The pass airbag off lamp will operate according to the table below.

Occupant

Empty seat Unlit Disabled Small child in child

safety seat or booster Small child with safety

belt buckled or unbuckled

Adult Unlit Enabled

The front passenger sensing system may detect small or medium objects placed on the seat cushion. For most objects that are in the front passenger seat, the passenger airbag will be disabled. Even though the passenger airbag is disabled, the pass airbag off lamp may or may not be illuminated.

If you think that the status of the passenger airbag off indicator lamp is incorrect, check for the following:

• Objects lodged underneath the seat

• Objects between the seat cushion and the center console

Pass Airbag Off Indicator Lamp

Lit Disabled

Passenger Airbag

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• Objects hanging off the seat back

• Objects stowed in the seat back map pocket

• Objects placed on the occupant’s lap

• Cargo interference with the seat

• Other passengers pushing or pulling on the seat

• Rear passenger feet and knees resting or pushing on the seat

The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the passenger sensing system. The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above.

To know if the front passenger sensing system is operating properly, see Crash Sensors and Airbag Indicator later in this chapter.

If the airbag readiness lamp is lit, do the following: The driver or adult passengers should check for any objects that may be

lodged underneath the front passenger seat or cargo interfering with the seat.

If objects are lodged or cargo is interfering with the seat; please take the following steps to remove the obstruction:

• Pull the vehicle over.

• Turn the vehicle off.

• Driver or adult passengers should check for any objects lodged

underneath the front passenger seat or cargo interfering with the seat.

• Remove the obstruction(s) (if found).

• Restart the vehicle.

• Wait at least two minutes and verify that the airbag readiness lamp is

no longer illuminated.

• If the airbag readiness lamp remains illuminated, this may or may not be a problem due to the front passenger sensing system.

Do not attempt to repair or service the system. Take your vehicle immediately to an authorized dealer.

If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this owner’s manual.

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50 Supplementary Restraints System

KNEE AIRBAG

The knee airbag is located under the instrument panel. The system works along with the driver’s front airbag to help reduce injury to the legs. When the driver’s airbag activates in a collision, the knee airbag deploys from under the instrument panel. As with front and side airbags, it is important to be properly seated and restrained to reduce the risk of death or serious injury.

To know if the knee airbag is operating properly, see Crash Sensors and Airbag Indicator in this chapter.

SIDE AIRBAGS

WARNING: Do not place objects or mount equipment on or near

the airbag cover, on the side of the seat backs (of the front seats), or in front seat areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.

WARNING: Do not use accessory seat covers. The use of

accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident.

WARNING: Do not lean your head on the door. The side airbag

could injure you as it deploys from the side of the seat back.

WARNING: Do not attempt to service, repair, or modify the

airbag, its fuses or the seat cover on a seat containing an airbag. Contact your authorized dealer as soon as possible.

WARNING: If the side airbag has deployed, the airbag will not

function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash.

The side airbags are located on the outboard side of the seat backs of the front seats. In certain lateral crashes, the airbag on the side affected by the crash will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.

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The system consists of the following:

• a tag on the seat back indicating that side airbags are found on your vehicle

• side airbags located inside the seat back of the driver and front passenger seats.

• Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag Indicator later in this chapter.

• Front passenger sensing system.

Note: The passenger sensing system will deactivate the passenger seat-mounted side airbag if it detects an empty, unbuckled passenger seat.

The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags.

SAFETY CANOPY® CURTAIN AIRBAGS

WARNING: Do not place objects or mount equipment on or near

the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a collision.

WARNING: Do not lean your head on the door. The curtain

airbag could injure you as it deploys from the headliner.

WARNING: Do not attempt to service, repair, or modify the

curtain airbags, its fuses, the A, B, or C pillar trim, or the headliner on a vehicle containing curtain airbags. Contact your authorized dealer as soon as possible.

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52 Supplementary Restraints System

WARNING: All occupants of your vehicle including the driver should always wear their safety belts even when an airbag SRS

and curtain airbag is provided.

WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the curtain airbag.

WARNING: If the curtain airbags have deployed, the curtain airbags will not function again. The curtain airbags

(including the A, B and C pillar trim and headliner) must be inspected and serviced by an authorized dealer. If the curtain

airbag is not replaced, the unrepaired area will increase the risk of injury in a collision.

The Safety Canopy will deploy during significant side collisions or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side-rail sheet metal, behind the headliner, above each row of seats. In certain lateral collisions or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied. The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact collisions and rollover events.

The system consists of the following:

• Safety canopy curtain airbags fitted above the trim panels over the front and rear side windows identified by wording on the B-pillar trim.

• A flexible headliner which opens above the side doors to allow air curtain deployment.

• Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag Indicator in this chapter.

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Children 12 years old and under should always be properly restrained in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.

The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy).

CRASH SENSORS AND AIRBAG INDICATOR

WARNING: Modifying or adding equipment to the front end of

your vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of your vehicle.

Your vehicle has a collection of crash and occupant sensors which provide information to the restraints control module which deploys (activates) the front safety belt pretensioners, driver airbag, passenger airbag, seat mounted side airbags, and the Safety Canopy®. Based on the type of accident (frontal impact, side impact or rollover) the restraints control module will deploy the appropriate safety devices.

The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. See the Instrument Cluster chapter. Routine maintenance of the airbag is not required.

A difficulty with the system is indicated by one or more of the following:

• The readiness light will either flash or stay lit.

• The readiness light will not illuminate immediately after the

ignition is turned on.

• A series of five beeps will be heard. The tone pattern will repeat periodically until the problem or light are repaired.

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54 Supplementary Restraints System

If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash.

The safety belt pretensioners and the airbag supplemental restraint system are designed to activate when the vehicle sustains longitudinal or lateral deceleration sufficient to cause the restraints control module to deploy a safety device or when a certain likelihood of a rollover event is detected by the rollover sensor.

The fact that the safety belt pretensioners or airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (such as crash severity, belt usage) were not appropriate to activate these safety devices.

• Front airbags are designed to activate only in frontal and near-frontal crashes (not rollovers, side impacts or rear impacts) unless the crash causes sufficient longitudinal deceleration.

• The safety belt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers.

• Side airbags are designed to inflate in side-impact crashes, not rollovers, rear impacts, frontal or near-frontal crashes, unless the crash causes sufficient lateral deceleration.

• The Safety Canopy is designed to inflate in certain side impact crashes or rollover events, not in rear impact, frontal or near-frontal crashes, unless the crash causes sufficient lateral deceleration or rollover likelihood.

AIRBAG DISPOSAL

Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel.

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Keys and Remote Control 55

PRINCIPLE OF OPERATION

The remote control allows you to:

• remotely lock or unlock the vehicle doors

• unlock the doors without actively using a key or remote control

(intelligent access only)

• remotely open the power liftgate (if equipped)

• remotely start or stop the engine (if equipped)

• arm and disarm the anti-theft system

• activate the panic alarm.

GENERAL INFORMATION ON RADIO FREQUENCIES

This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Note: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term IC before the radio certification number only signifies that Industry Canada technical specifications were met.

The typical operating range for your transmitter is approximately 33 feet (10 meters). Vehicles with the remote start feature will have a greater range. A decrease in operating range could be caused by:

• weather conditions

• nearby radio towers

• structures around your vehicle

• other vehicles parked next to your vehicle.

The radio frequency used by your remote control can also be used by other short distance radio transmissions (e.g. amateur radios, medical equipment, wireless headphones, remote controls and alarm systems). If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.

Note: Make sure your vehicle is locked before leaving it unattended. Note: If you are in range, the remote control will operate if you press

any button unintentionally.

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Intelligent Access (If Equipped)

The system uses a radio frequency signal to communicate with your vehicle and your vehicle to unlock when one of the following conditions are met:

• You touch the inside of the front exterior door handle.

• You press the luggage compartment button.

• You press a button on the transmitter.

If excessive radio frequency interference is present in the area or if the transmitter battery is low, it may be necessary to mechanically unlock your door. You can use the mechanical key blade in your intelligent access key open the driver’s door in this situation. Refer to Remote Control in this chapter for more information on the location and use of the mechanical key blade.

REMOTE CONTROL

Integrated Keyhead Transmitters (IKTs) (If Equipped)

Your vehicle may be equipped with two integrated keyhead transmitters. The key blade is used to start the vehicle and unlock or lock the driver’s door from outside the vehicle. The transmitter portion functions as the remote control.

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Note: Your vehicle’s keys were issued with a security label that provides important vehicle key cut information. Keep the label in a safe place for future reference.

Keys and Remote Control 57

Intelligent Access Key (If Equipped)

Type 1

Type 2

Your vehicle may be equipped with two intelligent access keys which operate the power locks and the remote start system. The key must be in the vehicle to activate the push button start system.

Mechanical Key Blade

The key also contains a removable mechanical key blade that can be used to unlock the driver door.

Type 1

To release the mechanical key blade:

1. Press and hold the push buttons on the edges of the transmitter to release the cover. Carefully remove the cover.

2. Remove the key blade.

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58 Keys and Remote Control

Type 2

To release the key blade, slide the release on the back of the transmitter, then pull the blade out.

Note: Your vehicle’s back-up keys were issued with a security tag that provides important vehicle key cut information. Keep the tag in a safe place for future reference.

Replacing the Battery

Note: Refer to local regulations when disposing of transmitter batteries. Note: Do not wipe off any grease on the battery terminals or on the

back surface of the circuit board. Note: Replacing the battery will not delete the transmitter from the

vehicle. The transmitter should operate normally. The remote control uses one coin-type three-volt lithium battery CR2032

or equivalent.

Integrated Keyhead Transmitter

1. Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover.

2. Remove the old battery.

3. Insert the new battery. Refer to the instructions inside the transmitter for the correct orientation of the battery. Press the battery down to make sure it is fully in the housing.

4. Snap the battery cover back onto the transmitter.

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Intelligent Access Key (Type 1)

1. Press and hold the push buttons on the edges of the transmitter to release the cover. Carefully remove the cover.

2. Remove the key blade.

3. Twist a flat object in the position shown to separate the two halves of the transmitter.

4. Carefully insert a flat object in the position show to open the transmitter.

5. Carefully pry out the battery with a flat object.

6. Install a new battery with the + facing downward.

7. Assemble the two halves of the transmitter back together.

8. Install the key blade.

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60 Keys and Remote Control

Intelligent Access Key (Type 2)

1. Remove the backup key from the transmitter.

2. Twist a thin coin under the tab hidden behind the backup key head to remove the battery cover. Do not use the backup key to remove the cover or you could damage the intelligent access key.

3. Remove the old battery.

4. Insert a new battery with the + facing downward. Press the battery

down to make sure it is fully in the housing.

5. Snap the battery cover back onto the transmitter and install the

backup key.

Car Finder

Press the lock button on the key twice within three seconds. The horn will chirp and the turn signals will flash. It is recommended that this method be used to locate your vehicle, rather than using the panic alarm.

Sounding a Panic Alarm (If Equipped)

Press the button to activate the alarm. Press the button again or turn the ignition on to deactivate.

Note: The panic alarm will only operate when the ignition is off.

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Remote Start (C-MAX Energi Only)

WARNING: To avoid exhaust fumes, do not use remote start if your vehicle is parked indoors or areas that are not well

ventilated.

Note: Do not use remote start if your vehicle is low on fuel.

Your vehicle has remote start if the transmitter has this button.

The remote start feature allows you to start the vehicle from outside the vehicle. The transmitter has an extended operating range.

Vehicles with automatic climate control can be configured to operate when the vehicle is remote started. Refer to the Climate Control chapter for more information.

Many states and provinces have restrictions for the use of remote start. Check your local and state or provincial laws for specific requirements regarding remote start systems.

The remote start system will not work if:

• the ignition is on

• the alarm system is triggered

• the feature has been disabled

• the hood is not closed

• two remote vehicle starts have already been attempted within the last

hour

• the vehicle is not in P

• the vehicle battery voltage is too low

• the powertrain malfunction/reduced power indicator was on the last

time the vehicle was driven.

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62 Keys and Remote Control

Remote Starting the Vehicle

Note: Each button press must be done within three seconds of each other. The vehicle will not remote start if this sequence is not followed and the horn will not chirp.

The label on your transmitter details the starting procedure. To remote start the vehicle:

1. Press the lock button to lock all the doors.

2. Press the remote start button twice. The exterior lamps will flash twice.

The horn will chirp if the system fails to start (unless quiet start is on). Quiet start will run the blower fan at a slower speed to reduce noise. It can be switched on or off. Refer to the Information Displays chapter.

Note: If the vehicle has been remote started and is equipped with an integrated keyhead transmitter, you must turn the ignition on before driving the vehicle. If equipped with an intelligent access transmitter, you must press the START/STOP button on the instrument panel once while applying the brake pedal before driving the vehicle.

The power windows will be inhibited during the remote start and the radio will not turn on automatically.

The parking lamps will remain on and the vehicle will run for 5, 10, or 15 minutes, depending on the setting. Refer to the Information Displays chapter to select the duration of the remote start system.

Extending the Vehicle Run Time

Repeat Steps 1 and 2 with the vehicle still running to extend the run time for another remote start duration. If you programmed the duration to last 10 minutes, the second 10 minutes will be added. For example, if the vehicle had been running from the first remote start for five minutes, the vehicle will continue to run now for a total of 20 minutes. You can only extend the remote start once.

Wait at least five seconds before remote starting after a vehicle shutdown. Only two remote starts are allowed.

The vehicle must be started without remote start then switched back off or allow one hour to pass before using remote start again if additional remote starts are desired.

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Turning the Vehicle Off After Remote Starting

Press the button once. The parking lamps will turn off.

You may have to be closer to the vehicle than when starting due to ground reflection and the added noise of the running vehicle.

You can disable or enable the remote start system through the information display. Refer to the Information Display chapter.

REPLACING A LOST KEY OR REMOTE CONTROL

Replacement or additional keys or remote controls can be purchased from your authorized dealer. Your dealer can program the transmitters to your vehicle or you may be able to program them yourself. See the Security chapter for information on programming your transmitters.

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64 MyKey

PRINCIPLES OF OPERATION

MyKey® allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys programmed to the vehicle can be activated with these restricted modes. Any keys that have not been programmed are referred to as an administrator key or admin key which can be used to:

• create a restricted key

• program optional MyKey settings

• clear all MyKey features altogether.

Once a key has been programmed, you can access the following information using the information display control:

• How many admin keys and MyKeys are programmed to the vehicle.

• The total distance the vehicle has been driven with a MyKey.

For vehicles equipped with intelligent access (push button start), when both a MyKey and an admin intelligent access key (fob) are present, the admin fob will be recognized by the vehicle to start the engine.

Standard Settings

These settings cannot be changed.

• Belt-Minder. This cannot be disabled and the five–minute timer does not expire. The audio system is muted when MyKey Belt-Minder is activated.

• Early low fuel. Warnings are displayed in the information display control followed by an audible tone when the estimated remaining fuel in the tank will allow 75 miles (121 kilometers) of travel or less.

• Driver assist features, if equipped on your vehicle, are forced on: parking aid, blind spot information system (BLIS) with cross traffic alert and the collision warning system.

Optional Settings

These settings can be configured right after a MyKey is first created or changed afterward with an admin key.

• Vehicle speed limit of 80 mph (130 km/h). Visual warnings are displayed followed by an audible tone when vehicle speed has reached 80 mph (130 km/h).

• Vehicle speed warning of 45, 55 or 65 mph (75, 90, or 105 km/h). Visual warnings are displayed followed by an audible tone when the preselected vehicle speed is exceeded.

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• Audio system maximum volume of 45%. A message in the audio system is displayed when attempting to exceed the limited volume.

• AdvanceTrac. The system cannot be turned off when Always-on has been set.

CREATING A MYKEY

Use the information display control to create a MyKey.

1. Insert the key you want to program into the ignition or, if the vehicle

is equipped with push button start, put the Intelligent Access key in the backup slot; see the Starting and Stopping the Engine chapter for the backup slot location.

2. Turn the ignition on.

3. Access the main menu from the information display controls and

select Settings, then MyKey by pressing OK or the > button.

4. Press OK to select Create.

5. When prompted, hold the OK button until you see a message

informing you to label this key as a MyKey. The key will be restricted at the next start.

The key is successfully programmed. Make sure you label it so you can distinguish it from the admin keys.

To program optional settings for the key(s), see the Programming/Changing Optional Settings chapter.

Programming/Changing Optional Settings

Note: All programmed keys can be cleared within the same key cycle in which a key was programmed, otherwise an admin key is required to clear the keys. To clear all keys, see Clearing all MyKeys.

You can access the optional settings through the information display control.

1. Turn the ignition on using an admin key.

2. Access the main menu and select Settings, then MyKey.

3. Use the arrow buttons to get to an optional feature.

4. Press OK or > to scroll through settings.

5. Press OK or > to make a selection.

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66 MyKey

CLEARING ALL MYKEYS

Note: All programmed MyKeys can be cleared within the same key cycle in which a MyKey was created, otherwise an admin key is required to clear the keys.

To clear all MyKeys (which removes all restrictions and returns them to admin key status), use the information display controls to do the following:

1. Access the main menu and select Settings, then MyKey.

2. Scroll to Clear All and press the OK button.

3. Hold the OK button until ALL MYKEYS CLEARED is displayed.

CHECKING MYKEY SYSTEM STATUS

The information display controls provide information about keys programmed to the vehicle:

• MYKEY MILES: Tracks mileage when a MyKey is used. If mileage does not accumulate as expected, then the MyKey is not being used by the intended user. The only way to reset this to zero is by clearing MyKeys. If the mileage is lower than the last time you checked, then the key system has been recently reset.

• # MYKEY(S): Indicates how many MyKeys are programmed to the vehicle. Can also be used to detect deletion of a MyKey.

• # ADMIN KEY(S): Indicates how many admin keys are programmed to the vehicle. Can also be used to detect if an additional key has been programmed to the vehicle.

USING MYKEY WITH REMOTE START SYSTEMS

MyKey is NOT compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote start system.

The following information MAY help customers who choose to use a non-Ford-approved remote start system. The actions provided below do NOT make MyKey compatible with non-Ford-approved remote start system, but it MAY help you to retain some MyKey functions.

Vehicles Equipped with Traditional Keys

When using a non-Ford-approved remote start system, the default settings may recognize the remote start system as an additional admin key with its associated privileges. It is NOT compatible with MyKey. Restart the engine when you insert a key into the ignition cylinder; it may help you to retain some MyKey functions.

In addition to the key that has been programmed as a MyKey, owners of vehicles equipped with traditional keys have the option to program the

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non-Ford-approved remote start system as a MyKey if the remote start fob is used by the MyKey driver.

To program a non-Ford-approved remote start system as a MyKey, do the following:

1. Enter the vehicle and close all doors.

2. Remote start the vehicle using a non-Ford approved remote start fob.

3. Follow Steps 1-5 in the Creating a MyKey section.

Vehicles Equipped with Intelligent Access Key (Push Button Start)

Note: It is not possible to program the remote start system as a MyKey on vehicles equipped with intelligent access key (push button start). Therefore, you should treat the remote start fob as you would any other admin key. When the vehicle is started using remote start, the system will stall the engine when you either enter the vehicle or shift the vehicle into gear. Prior to the engine stall, the vehicle will have administrative privileges. When you restart the engine, the vehicle will identify the user as an admin or MyKey driver depending on the settings of the actual key used to start the vehicle.

Note: For all vehicles, the number of MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED that is displayed in the MyKey system status menu, may include the non-Ford-approved remote start system as an additional key in the total count. See the Checking System Status section.

For all vehicles with a non-Ford-approved remote start installed, it is possible to program all real keys as MyKeys, in which case, you will need to use your remote start system to clear all MyKeys (which removes all restrictions and returns them to admin key status) by doing the following:

1. Enter the vehicle and close all doors.

2. Remote start the vehicle using your non-Ford-approved remote start fob.

3. Follow Steps 1-3 in the Clearing all MyKeys section.

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MYKEY TROUBLESHOOTING

Condition Potential Causes

I cannot program a key.

I cannot program the optional settings.

I cannot clear the restricted keys.

I lost the only admin key.

I lost a key. • Program spare keys as outlined under

• The key in the ignition does not have admin privileges.

• The key in the ignition is the only admin key (there always has to be at least one admin key).

• The intelligent access key is not in the backup slot (vehicles with push button start).

• SecuriLock passive anti-theft system is disabled or in unlimited mode.

• The vehicle has been started using a remote start system that is not programmed with admin privileges. See the Using MyKey with Remote Start Systems chapter.

• The key in the ignition does not have admin privileges.

• No keys are programmed to the vehicle. See the Creating a MyKey chapter.

• The vehicle has been started using a remote start system that is not programmed with admin privileges. See the Using MyKey with Remote Start System chapter.

• Key in the ignition does not have admin privileges.

• No restricted keys are programmed to the vehicle. See the Creating a MyKey chapter.

• The vehicle has been started using a remote start system that is not programmed with admin privileges. See the Using MyKey with Remote Start System chapter.

• Purchase a new key from your authorized dealer.

SecuriLock in the Security chapter.

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Condition Potential Causes

I accidentally programmed all keys as restricted keys.

No restricted key functions with intelligent access key (push button start).

Restricted key programmed total includes one additional key.

Admin keys programmed total includes one additional key.

MyKey miles do not accumulate.

• The vehicle has a remote start system that is recognized as an admin key. See the Using MyKey with Remote Start System chapter to reset all restricted keys using remote start.

• An admin key is present at engine start-up.

• No restricted keys are programmed to the

vehicle. See the Creating a MyKey chapter.

• An unknown key has been programmed to the vehicle as a restricted key.

• The vehicle is equipped with a remote start system. See the Using MyKey with Remote Start Systems chapter.

• An unknown key has been programmed to the vehicle as an admin key.

• Vehicle is equipped with a remote start system. See the Using MyKey with remote start systems chapter.

• The restricted key is not being used by the intended user.

• The key system has been reset.

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LOCKING AND UNLOCKING

You can use the power door lock control or the remote control to lock and unlock the vehicle.

Power Door Locks

The power door lock control is located on the driver and front passenger door panels.

A. Unlock B. Lock

Door Lock Indicator

An LED on the instrument panel will light when the doors are locked. It is not a functional control.

Central Locking and Unlocking

To centrally lock or unlock all doors (from the driver’s side only) using the key from the outside when they are closed:

• Turn the key counterclockwise to lock all doors. The turn signal lamps will flash twice.

• Turn the key clockwise once to unlock the driver’s door or twice to unlock all doors. The turn signal lamps will flash once.

If the central locking function fails to operate, the doors can be individually locked using the key in the position shown.

On the driver’s side, turn the key clockwise to lock. On the passenger’s side, turn the key counterclockwise to lock.

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Remote Control

The remote control can be used anytime the vehicle is not running.

Unlocking the Doors (Two-Stage Unlock)

Type 1

Type 2

Press the button to unlock the driver’s door. Press the button again within three seconds to unlock all doors. The turn

signals will flash. Press and hold both the lock and unlock buttons on the remote control

for four seconds to disable or enable two-stage unlocking. Disabling two-stage unlocking allows all vehicle doors to unlock with one press of the button. The turn signals will flash twice to indicate the unlocking mode was changed. The unlocking mode will be applied to the remote control and intelligent access (if equipped).

Intelligent access at the driver’s door will unlock all doors when two-stage unlocking is disabled.

Locking the Doors

Type 1

Type 2

Press the button to lock all the doors. The turn signals will illuminate. Press the button again within three seconds to confirm that all the doors

are closed. The doors will lock again, the horn will chirp and the turn signals will illuminate if all the doors and the liftgate are closed.

Note: If any door or the liftgate is not closed, or if the hood is not closed on vehicles equipped with an anti-theft alarm or remote start, the horn will chirp twice and the lamps will not flash.

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Liftgate

WARNING: Make sure all persons are clear of the liftgate area before using liftgate control.

WARNING: Make sure the liftgate is closed to prevent exhaust

fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents open so outside air comes into the vehicle.

Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.

Press twice within three seconds to:

• unlatch a manual liftgate

• open, close or reverse the movement of a power liftgate.

Activating Intelligent Access (If Equipped)

The intelligent access key must be within 3 feet (1 meter) of the vehicle.

At the Front Doors

Pull a front exterior door handle. The door will unlock and can be opened.

Press and hold the door handle lock sensor to lock the vehicle. To avoid unlocking the door inadvertently, be sure to only touch the lock sensor and not other areas of the door handle.

At the Liftgate

Press the exterior liftgate release button on the top of the liftgate pull-cup handle.

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Smart Unlocks for Integrated Keyhead Transmitter

This feature helps to prevent you from locking yourself out of the vehicle if your key is still in the ignition.

When you open one of the front doors and lock the vehicle with the power door lock control, all the doors will lock then unlock if your key is still in the ignition.

The vehicle can still be locked by pressing the lock button on the transmitter even if the doors are not closed.

If both front doors are closed, the vehicle can be locked by any method, regardless of whether the key is in the ignition or not.

Smart Unlocks for Intelligent Access Keys (If Equipped)

This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle’s passenger compartment or rear cargo area.

When you lock your vehicle using the power door lock control (with the door open, vehicle in park and ignition off), after you close the door the vehicle will search for an intelligent access key in the passenger compartment. If an intelligent access key is found inside the vehicle, all of the doors will immediately unlock and the horn will chirp, indicating that the intelligent access key is inside.

In order to override the smart unlock feature and intentionally lock the intelligent access key inside the vehicle, you can lock your vehicle after all doors are closed by pressing the lock button on another intelligent access key or touching the locking area on the handle with another intelligent access key in your hand.

When you open one of the front doors and lock the vehicle using the power door lock control, all doors will lock then unlock if:

• the ignition is on, or

• the ignition is off and the vehicle is not in P.

Autolock and Unlock (If Equipped)

The autolock feature will lock all the doors when:

• all doors are closed

• the ignition is on

• you shift into any gear putting the vehicle in motion, and

• the vehicle attains a speed greater than 4 mph (7 km/h).

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The autounlock feature will unlock all the doors when:

• autolock has locked the doors

• you stop the vehicle and switch the ignition off or to accessory mode,

and

• the driver’s door is opened within 10 minutes. Note: The doors will not autounlock if you have electronically locked

them before opening the driver’s door.

Enabling or Disabling Autolock and Autounlock

Note: Your authorized dealer can perform this procedure, or you can do the procedure yourself.

To enable or disable these features, do the following: Note: You will have 30 seconds to complete the procedure.

1. Switch the ignition on.

2. Press the power door unlock button three times.

3. Switch the ignition off.

4. Press the power door unlock button three times.

5. Switch the ignition on. The horn will chirp indicating the programming mode has been entered. Autolock: Press the power door unlock control, then the lock control. The horn will chirp once if autolock was disabled or twice (one short and one long chirp) if autolock was enabled. Autounlock: Press the power door lock control, then the unlock control. The horn will chirp once if autounlock was disabled or twice (one short and one long chirp) if autounlock was enabled.

6. Switch the ignition off. The horn will chirp once to confirm the procedure is complete.

Note: The autounlock feature can be enabled or disabled independently of the autolock feature.

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Illuminated Entry

The interior lamps and select exterior lamps illuminate when the remote entry system is used to unlock the door(s).

The illuminated entry system will turn off the lights if:

• the ignition is on,

• the remote transmitter lock control is pressed, or

• after 25 seconds of illumination.

The lights will not turn off if:

• they have been turned on with the dimmer control, or

• any door is open.

Illuminated Exit

The interior lamps and select exterior lamps will illuminate when all doors are closed, the ignition is turned off and the key is removed from the ignition (integrated keyhead transmitter only).

The lamps will turn off if all the doors remain closed and:

• 25 seconds elapse

• the key is inserted in the ignition (integrated keyhead transmitter

only)

• the START/STOP button is pressed (intelligent access key only).

Battery Saver

If the courtesy lamps, dome lamps or headlamps are left on, the battery saver will shut them off 10 minutes after the ignition has been turned off.

Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped)

If you shut off the engine and leave the ignition in the on or accessory mode, the ignition will shut off after 30 minutes.

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LIFTGATE

WARNING: It is extremely dangerous to ride in a cargo area,

Manual Liftgate

WARNING: Make sure that the liftgate is closed to prevent

exhaust fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate door open, keep the vehicle well ventilated so outside air comes into the vehicle.

Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.

Note: Do not hang anything (bike rack, etc.) from the spoiler, glass or liftgate. This could damage the liftgate and its components.

Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components.

The liftgate area is only intended for cargo, not passengers.

To open the liftgate: Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle.

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Power Liftgate (If Equipped)

WARNING: Make sure all persons are clear of the power liftgate area before using the power liftgate control.

WARNING: Keep keys out of reach of children. Do not allow children to play near an open or moving power liftgate.

Note: Cycling the ignition while the liftgate is power closing and is near the latch may cause the liftgate to stop operation. Make sure that the liftgate is closed before operating or moving the vehicle, especially in an enclosure, like a garage or a parking structure. The liftgate or its components could be damaged.

Opening and Closing the Power Liftgate

Note: The doors must be unlocked to operate the power liftgate. Note: The liftgate movement direction can be stopped with a second

press of the instrument panel, or the control button on the liftgate, a second double press of the transmitter button, or by using a kicking motion with your foot for hands-free liftgates.

If the engine is running, the liftgate will only operate with the vehicle in P. A chime sequence will sound as the liftgate begins to power close.

Another chime sequence indicates a problem with the close request, caused by:

• the ignition is on and the transmission is not in P,or

• the battery voltage is below the minimum operating voltage, or

• the vehicle speed is at or above 3 mph (5 km/h).

If the liftgate reverses and starts to close after an open request, four short warning chimes indicate excessive load on the gate or a possible strut failure. See your authorized dealer if you still have a fast chime after the load is removed.

To open or close from the instrument panel: Press the instrument panel button.

Note: The doors must be unlocked. To open or close with the remote control: Press the remote

control button twice within three seconds.

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To open or close using the hands-free liftgate feature (with intelligent access only):

1. Make sure you have an intelligent access transmitter within 3 feet (1 meter) of the liftgate.

2. Raise and lower your leg, moving your foot toward and away from the rear bumper (similar to a kicking motion). The liftgate will power open/close.

Note: Allow the power system to

open the liftgate. Manually pushing or pulling the liftgate may activate the system’s obstacle detection feature and stops the power operation.

Note: Splashing water may cause the hands-free liftgate to open. Keep the intelligent access transmitter away from the rear bumper detection area while washing your vehicle.

To open with the outside liftgate control button:

1. Unlock the liftgate with the remote control or power door unlock control. If the intelligent access transmitter (if equipped) is within 3 feet (1 meter) of the liftgate, the liftgate will unlock when you press the liftgate release button.

2. Press the control button located in the top of the liftgate pull-cup handle.

Note: Allow the power system to open the liftgate after pressing the control. Manually pushing or pulling the liftgate may activate the system’s obstacle detection feature and stops the power operation.

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To close with the control on the liftgate: Press and release the

button.

WARNING: Keep clear of the liftgate when activating the rear switch.

Setting Liftgate Open Height

1. Open the liftgate.

2. Manually move the liftgate to the desired height.

3. Press and hold the control button on the liftgate until a chime is heard, indicating the new height has been programmed. Note: The height cannot be programmed if the liftgate position is too low.

The new open liftgate height will now be recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once the power liftgate is opened it can be manually moved to a different height.

When operating the power liftgate after a lower height than full-open has been programmed, the liftgate can be fully opened by manually pushing it upward to the maximum open position.

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Obstacle Detection

When closing: The system will stop when it detects an obstacle and two short chimes will sound. Once the obstacle is removed the liftgate can be closed under power.

Note: Entering the vehicle while the liftgate is closing can cause the vehicle to bounce and activate obstacle detection. To prevent this, allow the power liftgate to fully close before entering the vehicle. Before driving off, check the instrument cluster for a liftgate or door ajar message or warning indicator. Driving off without first checking for the liftgate or door ajar message or warning indicator could result in the liftgate being left open, unintentionally, while you are driving.

When opening: The system will stop and two short chimes will sound when it detects an obstacle. Remove the obstacle to operate the liftgate.

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Security 81

SECURILOCK® PASSIVE ANTI-THEFT SYSTEM

Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection.

Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine. Prevent these objects from touching the coded key while starting the engine. Switch the ignition off, move all objects on the key chain away from the coded key and restart the engine if a problem occurs.

Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and lock all doors when leaving the vehicle.

The system is an engine immobilization system. It is designed to help prevent the engine from being started unless a coded key programmed to your vehicle is used. Using the wrong key may prevent the engine from starting. A message may appear in the information display.

If you are unable to start the engine with a correctly coded key, a malfunction has happened and a message may appear in the information display.

Automatic Arming

The vehicle is armed immediately after switching the ignition off.

Automatic Disarming

Switching the ignition on with a coded key disarms the vehicle.

Replacement Keys

Note: Your vehicle comes equipped with two integrated keyhead transmitters or two intelligent access keys.

The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts the vehicle, as well as a remote control.

The intelligent access key functions as a programmed key that operates the driver door lock and activates the intelligent access with push button start systems, as well as a remote control.

If your programmed transmitters or standard SecuriLock® coded keys (integrated keyhead transmitters only) are lost or stolen and you don’t have an extra coded key, you will need to have your vehicle towed to an authorized dealer. The key codes need to be erased from your vehicle and new coded keys will need to be programmed.

Store an extra programmed key away from the vehicle in a safe place to help prevent any inconveniences. See your authorized dealer to purchase additional spare or replacement keys.

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Programming a Spare Integrated Keyhead Transmitter

Note: A maximum of eight coded keys can be programmed to your vehicle; all eight can be integrated keyhead transmitters.

You can program your own integrated keyhead transmitter or standard SecuriLock® coded keys to your vehicle. This procedure will program both the engine immobilizer keycode and the remote entry portion of the remote control to your vehicle.

Only use integrated keyhead transmitters or standard SecuriLock® keys. You must have two previously programmed coded keys and the new

unprogrammed key readily accessible. See your authorized dealer to have the spare key programmed if two previously programmed coded keys are not available.

Read and understand the entire procedure before you begin.

1. Insert the first previously programmed coded key into the ignition.

2. Turn the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds.

3. Turn the ignition off and remove the first coded key from the ignition.

4. After three seconds but within 10 seconds of turning the ignition off, insert the second previously coded key into the ignition.

5. Turn the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds.

6. Turn the ignition off and remove the second previously programmed coded key from the ignition.

7. After three seconds but within 10 seconds of turning the ignition off and removing the previously programmed coded key, insert the new unprogrammed key into the ignition.

8. Turn the ignition from off to on. Keep the ignition on for at least six seconds.

9. Remove the newly programmed coded key from the ignition. If the key has been successfully programmed it will start the engine and

operate the remote entry system (if the new key is an integrated keyhead transmitter).

If it was not programmed successfully, wait 10 seconds and repeat Steps 1 through 8. If you are still unsuccessful, bring your vehicle to your authorized dealer.

Wait 20 seconds and then repeat this procedure from Step 1 to program an additional key.

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Programming a Spare Intelligent Access Key

See your authorized dealer to have additional keys programmed to your vehicle.

ANTI-THEFT ALARM (IF EQUIPPED)

The system will warn you of an unauthorized entry to your vehicle. It will be triggered if any door, the luggage compartment or the hood is opened without using the key or the remote control.

The park and turn lamps will flash and the horn will sound if unauthorized entry is attempted while the alarm is armed.

Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle.

Arming the Alarm

The alarm is ready to arm when there is not a key in the ignition. Lock the vehicle to arm the alarm.

Disarming the alarm

Disarm the alarm by any of the following actions:

• Unlock the doors or luggage compartment with the remote control.

• Turn the ignition on or start the vehicle.

• Use a key in the driver’s door to unlock the vehicle, then turn the

ignition on within 12 seconds.

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84 Steering Wheel

ADJUSTING THE STEERING WHEEL

WARNING: Do not adjust the steering wheel when your vehicle is moving.

Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position in the Seats chapter.

1. Unlock the steering column.

2. Adjust the steering wheel to the desired position.

3. Lock the steering column.

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AUDIO CONTROL (IF EQUIPPED)

Select the required source on the audio unit.

The following functions can be operated with the control:

A. Volume up B. Seek up or next C. Volume down D. Seek down or previous

Seek, Next or Previous

Press the seek button to:

• tune the radio to the next or previous stored preset

• play the next or previous track.

Press and hold the seek button to:

• tune the radio to the next station up or down the frequency band

• seek through a track.

VOICE CONTROL (IF EQUIPPED)

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Pull the control to select or deselect voice control. See the SYNC or MyFord Touch chapter.

86 Steering Wheel

CRUISE CONTROL

See the Cruise Control chapter.

INFORMATION DISPLAY CONTROL

Use the arrows on the left side of the steering wheel to navigate the information display. See the Information Displays chapter for more information.

Multimedia Controls (If Equipped)

Use the arrows on the right side of steering wheel to navigate through the available menus. Press OK to make a selection.

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Wipers and Washers 87

WINDSHIELD WIPERS

Note: Fully defrost the windshield before switching on the windshield wipers.

Note: Make sure the windshield wipers are switched off before entering car wash.

Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that doesn’t resolve the issue, install new wiper blades.

Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washer before wiping a dry windshield.

A. Single wipe B. Intermittent wipe C. Normal wipe D. High-speed wipe

Intermittent Wipe

A. Shortest wipe interval B. Intermittent wipe C. Longest wipe interval Use the rotary control to adjust

the intermittent wipe interval.

Speed Dependent Wipers (If Equipped)

When your vehicle speed increases, the interval between wipes will decrease when intermittent wipe is selected.

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AUTOWIPERS (IF EQUIPPED)

Note: Fully defrost the windshield before switching on the windshield wipers.

Note: Make sure the windshield wipers are switched off before entering a car wash.

Note: Replace the wiper blades as soon as they begin to leave bands of water or smears on the windshield.

Note: If autolamps have been switched on in conjunction with autowipers, low beam headlamps will illuminate automatically when the rain sensor activates the windshield wipers continuously.

Note: Wet road conditions can cause unexpected wiping or smearing. To reduce smearing we recommend the following:

• Lower the sensitivity of the autowipers.

• Switch to normal or high speed wipe.

• Switch the autowipers off.

A. Highest sensitivity B. On C. Lowest sensitivity

The wipers will function when moisture is detected on the windshield. The rain sensor will continue to monitor the amount of moisture on the windshield and adjust the speed of the wipers automatically.

Use the rotary control to adjust the sensitivity of the rain sensor. With low sensitivity, the wipers will operate when the sensor detects a large amount of moisture on the windshield. With high sensitivity, the wipers will operate when the sensor detects a small amount of moisture on the windshield.

Keep the outside of the windshield clean. Sensor performance will be affected if the area around the interior mirror is dirty. The rain sensor is very sensitive and the wipers may operate if dirt, mist or flies hit the windshield.

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WINDSHIELD WASHERS

Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat.

The washer will spray for as long as the lever is pulled toward you. After you release the lever, the wipers will operate for a short time.

A wipe will occur a few seconds after washing to clear any remaining washer fluid.

REAR WINDOW WIPER AND WASHERS (IF EQUIPPED)

Rear Window Wiper

A. Intermittent wipe B. Low-speed wipe Press the button at the end of the

lever to change between off, intermittent and low speed.

When you select reverse gear, the rear wiper will switch on to intermittent if the front wipers are activated.

Rear Window Washers

Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat.

The washer will spray for as long as you push the lever away from you. When you release the lever, the wiper will operate for a short time.

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LIGHTING CONTROL

A. Off B. Parking lamps, instrument panel

lamps, license plate lamps and tail lamps

C. Headlamps

High Beams

Push the lever forward to switch the high beams on.

Push the lever forward again or pull the lever toward you to switch the high beams off.

Headlamp Flasher

Pull the lever toward you slightly and release it to flash the headlamps.

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AUTOLAMPS (IF EQUIPPED)

Note: It may be necessary to switch your headlamps on manually in severe weather conditions.

The headlamps will switch on and off automatically in low light situations or during inclement weather.

The headlamps will remain on for a period of time after you switch the ignition off. You can adjust the time delay using the information display controls.

Note: If you switch autolamps on in conjunction with autowipers, low beam headlamps will illuminate automatically when the rain sensor activates the windshield wipers continuously.

INSTRUMENT LIGHTING DIMMER

Note: The illumination settings default to the maximum setting after the battery is disconnected then reconnected, or discharged then recharged.

Vehicles With Front Fog Lamps

Press repeatedly or press and hold until the desired level is reached.

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Vehicles Without Front Fog Lamps

A B

HEADLAMP EXIT DELAY

After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone. The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed.

You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on.

DAYTIME RUNNING LAMPS (IF EQUIPPED)

WARNING: Always remember to switch your headlamps on in

low light situations or during inclement weather. The system does not activate the tail lamps and may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.

A. Press repeatedly or press and holdtodim.

B. Press repeatedly or press and hold to brighten.

The system switches the headlamps on in daylight conditions.

To switch the system on, switch the ignition on, and switch the lighting control to the off, autolamp, or parking lamp positions.

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FRONT FOG LAMPS

Press the control to switch the fog lamps on or off.

You can switch the fog lamps on when the lighting control is in any position except off and the high beams are not on.

DIRECTION INDICATORS

Push the lever up or down to use the direction indicators.

Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change.

INTERIOR LAMPS

The lamps will switch on when one of the following conditions have been met:

• You open any door.

• You press a remote control button.

• You press switch D on the front interior lamp.

Note: Press switch C on the front interior lamp to switch the courtesy and door illumination function off when you open any door. The indicator lamp will illuminate yellow when the door function is off. When the door function is off and you open a door, the courtesy and door lamps will stay off.

Press switch C again to switch them back on. The indicator lamp will illuminate blue when the door function is on. When the door function is on and you open a door, the courtesy and door lamps will switch on.

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Front Interior lamp (if equipped)

Note: Some interior lamps are equipped with a single switch for the left and right map lamps.

A. Left map lamp switch, if equipped

B. Right map lamp switch, if equipped

C. Door function switch D. All lamps on and off switch

Front/Rear Interior lamp (if equipped)

Press switch A to switch individual map lamps on and off (if equipped).

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Lighting 95

AMBIENT LIGHTING (IF EQUIPPED)

The ambient lighting system illuminates the interior with a choice of several colors. The ambient lighting control is located in the overhead console.

A B C

• Rotate B to switch on and adjust to the desired brightness.

• Press A to cycle through the color choices.

• Press C to switch on all interior lamps and all ambient lighting. Press

C again to switch off the interior lamps and return the ambient lighting to the previously selected color.

The ambient lighting will switch on when the following conditions have been met:

• you switch the ignition on

• you switch the headlamps on

• the outside ambient light level is low.

The ambient lighting will remain on until you switch the ignition off and one of the following conditions have been met:

• you lock your vehicle

• the accessory delay timer expires.

A. Color palette B. Control knob C. Search mode

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POWER WINDOWS

WARNING: Do not leave children unattended in the vehicle and

do not let them play with the power windows. They may seriously injure themselves.

WARNING: When closing the power windows, you should verify

they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.

Note: You may hear a rumbling noise when one or both of the rear windows are open. Lower a front window slightly to reduce this noise.

Press the switch to open the window. Lift the switch to close the window.

One-Touch Down

Press the switch fully and release it. Press again or lift it to stop the window.

One-Touch Up

Lift the switch fully and release it. Press or lift it again to stop the window.

Global Opening

Note: The ignition must be off and the accessory delay feature must not be activated to operate this feature.

Note: To disable this feature, contact your authorized dealer. Press and hold the unlock button on the remote control to begin opening

the windows. Release the button once motion starts. The windows will continue opening.

Press the lock or unlock button on the remote control to stop motion.

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Window Lock

Press the control to lock or unlock the rear window controls. It will illuminate when the rear window controls are locked.

Bounce-Back (If Equipped)

The window will stop automatically while closing. It will reverse some distance if there is an obstacle in the way.

Overriding the Bounce-Back Feature

Proceed as follows to override this protection function when there is a resistance, e.g. in the winter:

1. Close the window twice until it reaches the resistance and let it reverse.

2. Close the window a third time to the resistance. The bounce-back function is disabled and you can close the window manually. The window will override the resistance and you can close it fully.

Contact your authorized dealer as soon as possible if the window does not close after the third attempt.

Resetting the Bounce-Back Feature

WARNING: The bounce-back function remains deactivated until you have reset the memory.

You must reset the bounce-back memory separately for each window after the battery has been disconnected.

1. Lift and hold the switch until the window is fully closed.

2. Release the switch.

3. Lift the switch again for one more second.

4. Press and hold the switch until the window is fully open.

5. Release the switch

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98 Windows and Mirrors

6. Lift and hold the switch until the window is fully closed.

7. Open the window and then try to close it automatically.

8. Reset and repeat the procedure if the window does not close automatically.

Accessory Delay (If Equipped)

You can use the window switches for several minutes after the you switch the ignition off, or until either front door is opened.

EXTERIOR MIRRORS

Power Exterior Mirrors

WARNING: Do not adjust the mirror while the vehicle is in

motion.

A. Left-hand mirror B. Off C. Right-hand mirror

Press the arrows to adjust the mirror.

Fold-Away Exterior Mirrors

Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position.

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Windows and Mirrors 99

Signal Indicator Mirrors

The outer portion of the appropriate mirror housing will blink when the turn signal is activated.

Integrated Blind Spot Mirrors

WARNING: Objects in the blind spot mirror are closer than they appear.

Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors. They are designed to assist you by increasing visibility along the side of your vehicle.

Check the main mirror first before a lane change, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you are going to change lanes. Glance over your shoulder to verify traffic is clear, and carefully change lanes.

The image of the approaching vehicle is small and near the inboard edge of the main mirror when it is at a distance. The image becomes larger and begins to move outboard across the main mirror as the vehicle

approaches (A). The image will transition from the main mirror and begin to appear in the blind spot mirror as the vehicle approaches (B). The vehicle will transition to your peripheral field of view as it leaves the blind spot mirror (C).

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FORD C-MAX Hybrid 2013 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents 1

Introduction 9

ABOUT THIS MANUAL

Protecting the Environment

SYMBOL GLOSSARY

DATA RECORDING

Service Data Recording

Event Data Recording

CALIFORNIA PROPOSITION 65

PERCHLORATE MATERIAL

FORD CREDIT (U.S. ONLY)

REPLACEMENT PARTS RECOMMENDATION

Scheduled Maintenance and Mechanical Repairs

Collision Repairs

Warranty on Replacement Parts

SPECIAL NOTICES

New Vehicle Limited Warranty

Special Instructions

MOBILE COMMUNICATIONS EQUIPMENT

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION

Child Safety 17

GENERAL INFORMATION

CHILD SEATS

CHILD SEAT POSITIONING

BOOSTER SEATS

Types of Booster Seats

INSTALLING CHILD SEATS

Using Lap and Shoulder Belts

Using Lower Anchors and Tethers for CHildren (LATCH)

Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use)

Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats

Using Tether Straps

CHILD SAFETY LOCKS

32 Safety Belts

PRINCIPLES OF OPERATION

FASTENING THE SAFETY BELTS

Restraint of Pregnant Women

Safety Belt Locking Modes

Vehicle Sensitive Mode

Automatic Locking Mode

When to Use the Automatic Locking Mode

How to Use the Automatic Locking Mode

How to Disengage the Automatic Locking Mode

Safety Belt Extension Assembly

SAFETY BELT HEIGHT ADJUSTMENT

SAFETY BELT WARNING LIGHT AND INDICATOR CHIME

Conditions of Operation

SAFETY BELT-MINDER®

Deactivating and Activating the Belt-Minder® Feature (if equipped)

CHILD RESTRAINT AND SAFETY BELT MAINTENANCE

42 Personal Safety System

PERSONAL SAFETY SYSTEM™

How Does the Personal Safety System Work?

Supplementary Restraints System 43

PRINCIPLES OF OPERATION

SOS POST-CRASH ALERT SYSTEM™

DRIVER AND PASSENGER AIRBAGS

Proper Driver and Front Passenger Seating Adjustment

Children and Airbags

FRONT PASSENGER SENSING SYSTEM

KNEE AIRBAG

SIDE AIRBAGS

SAFETY CANOPY® CURTAIN AIRBAGS

CRASH SENSORS AND AIRBAG INDICATOR

AIRBAG DISPOSAL

Keys and Remote Control 55

PRINCIPLE OF OPERATION

GENERAL INFORMATION ON RADIO FREQUENCIES

Intelligent Access (If Equipped)

REMOTE CONTROL

Integrated Keyhead Transmitters (IKTs) (If Equipped)

Intelligent Access Key (If Equipped)

Mechanical Key Blade

Replacing the Battery

Integrated Keyhead Transmitter

Intelligent Access Key (Type 1)