Ford C-Max 2015 User Manual

FORD C-MAX Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: CG3642en 02/2015 20150213081543

Introduction

About This Manual...........................................7

Symbols Glossary.............................................7

Data Recording..................................................9

Replacement Parts

Recommendation......................................10

Mobile Communications

Equipment.....................................................10

At a Glance

Front Exterior Overview.................................11

Rear Exterior Overview..................................12

Vehicle Interior Overview..............................13

Instrument Panel Overview - LHD............14

Instrument Panel Overview - RHD...........15

Child Safety

Installing Child Seats......................................17

Child Seat Positioning..................................20

Child Safety Locks - Vehicles With:

Mechanical Child Proof Locks...............24

Child Safety Locks - Vehicles With:

Remote Child Proof Locks......................24

Safety Belts

Fastening the Safety Belts..........................25

Safety Belt Height Adjustment.................25

Safety Belt Minder.........................................26

Supplementary Restraints

System

Principle of Operation...................................27

Driver Airbag.....................................................27

Passenger Airbag............................................27

Side Airbags.....................................................28

Side Curtain Airbags.....................................28

Keys and Remote Controls

General Information on Radio

Frequencies..................................................29

Remote Control - Vehicles With: Keyless

Entry................................................................29

Remote Control - Vehicles With: Remote

Flip Key............................................................31

Replacing a Lost Key or Remote

Control............................................................32

MyKey™

Principle of Operation...................................33

Creating a MyKey............................................34

Clearing All MyKeys.......................................34

Checking MyKey System Status...............36

Using MyKey With Remote Start

Systems.........................................................36

MyKey Troubleshooting...............................36

Locks

Locking and Unlocking.................................38

Sliding Door.....................................................40

Manual Liftgate - Compact MAV

(5-seater).....................................................40

Manual Liftgate - Grand MAV (5+2

seater).............................................................41

Power Liftgate.................................................42

Hands-Free Power Liftgate........................44

Keyless Entry....................................................45

Security

Passive Anti-Theft System........................48

Anti-Theft Alarm - Vehicles With:

Integral Battery...........................................48

Anti-Theft Alarm - Vehicles With: Interior

Sensor............................................................50

Anti-Theft Alarm - Vehicles With:

Perimeter Alarm.........................................52

Steering Wheel

Adjusting the Steering Wheel....................53

Audio Control...................................................53

Voice Control...................................................54

Cruise Control..................................................54

Information Display Control.......................55

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

Heated Steering Wheel................................55

Wipers and Washers

Windshield Wipers........................................56

Autowipers.......................................................56

Windshield Washers.....................................58

Rear Window Wiper and Washers...........58

Headlamp Washers......................................59

Lighting

General Information.....................................60

Lighting Control..............................................60

Autolamps.........................................................61

Instrument Lighting Dimmer......................61

Headlamp Exit Delay.....................................61

Daytime Running Lamps.............................62

Automatic High Beam Control..................62

Front Fog Lamps............................................63

Rear Fog Lamps..............................................63

Headlamp Leveling.......................................64

Cornering Lamps............................................65

Direction Indicators.......................................65

Interior Lamps.................................................65

Ambient Lighting...........................................66

Windows and Mirrors

Power Windows.............................................68

Global Opening and Closing......................69

Exterior Mirrors................................................70

Interior Mirror.....................................................71

Sun Visors..........................................................72

Sun Shades.......................................................72

Instrument Cluster

Gauges................................................................74

Warning Lamps and Indicators.................75

Audible Warnings and Indicators.............78

Information Displays

General Information.....................................80

Trip Computer.................................................83

Information Messages.................................83

Climate Control

Principle of Operation..................................92

Air Vents............................................................92

Manual Climate Control..............................93

Automatic Climate Control........................94

Hints on Controlling the Interior

Climate..........................................................96

Heated Windows and Mirrors...................99

Heated Windshield........................................99

Auxiliary Heater..............................................99

Cabin Air Filter...............................................103

Seats

Sitting in the Correct Position.................104

Head Restraints............................................104

Manual Seats.................................................105

Power Seats...................................................106

Rear Seats.......................................................107

Heated Seats...................................................115

Auxiliary Power Points

Auxiliary Power Points.................................116

Cigar Lighter....................................................116

Storage Compartments

Cup Holders......................................................117

Center Console................................................117

Overhead Console.........................................117

Starting and Stopping the

Engine

General Information.....................................118

Ignition Switch................................................118

Push Button Ignition Switch......................118

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

Steering Wheel Lock - Vehicles With:

Push Button Start......................................121

Steering Wheel Lock - Vehicles Without:

Push Button Start......................................121

Starting a Gasoline Engine.........................121

Starting a Diesel Engine.............................124

Diesel Particulate Filter..............................124

Switching Off the Engine...........................125

Engine Block Heater....................................125

Unique Driving Character-

istics

Auto-Start-Stop............................................127

Fuel and Refueling

Safety Precautions.......................................129

Fuel Quality - Gasoline...............................130

Fuel Quality - E85........................................130

Fuel Quality - Diesel......................................131

Fuel Filler Funnel Location.........................131

Running Out of Fuel......................................131

Catalytic Converter......................................132

Refueling..........................................................133

Fuel Consumption........................................134

Transmission

Manual Transmission..................................136

Automatic Transmission............................136

Brakes

General Information....................................139

Hints on Driving With Anti-Lock

Brakes...........................................................139

Parking Brake.................................................140

Hill Start Assist.............................................140

Traction Control

Principle of Operation.................................142

Using Traction Control................................142

Stability Control

Principle of Operation.................................143

Using Stability Control................................143

Parking Aids

Principle of Operation.................................144

Rear Parking Aid............................................144

Front Parking Aid..........................................145

Side Sensing System...................................147

Active Park Assist.........................................149

Rear View Camera........................................155

Cruise Control

Principle of Operation.................................158

Using Cruise Control....................................158

Using Adaptive Cruise Control................159

Driving Aids

Speed Limiter - Vehicles With: Cruise

Control.........................................................166

Speed Limiter - Vehicles With: Adaptive

Cruise Control............................................167

Driver Alert.......................................................167

Lane Keeping System.................................169

Blind Spot Information System...............173

Traffic Sign Recognition..............................177

Active City Stop.............................................178

Eco Mode.........................................................179

Collision Warning System.........................180

Load Carrying

General Information....................................184

Luggage Anchor Points..............................184

Rear Under Floor Storage..........................184

Luggage Covers.............................................185

Roof Racks and Load Carriers.................185

Dog Guard.......................................................185

Towing

Towing a Trailer.............................................188

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

Trailer Sway Control....................................189

Tow Ball...........................................................189

Towing Points................................................196

Towing the Vehicle on Four Wheels -

Manual Transmission..............................197

Towing the Vehicle on Four Wheels -

Automatic Transmission.......................198

Driving Hints

Breaking-In....................................................200

Reduced Engine Performance...............200

Economical Driving....................................200

Cold Weather Precautions........................201

Driving Through Water................................201

Floor Mats.......................................................201

Roadside Emergencies

Hazard Warning Flashers.........................203

First Aid Kit.....................................................203

Warning Triangle..........................................203

Fuel Shutoff...................................................203

Jump Starting the Vehicle........................204

Post-Crash Alert System..........................205

Fuses

Fuse Box Locations....................................206

Fuse Specification Chart - Vehicles Built

Up To: 22-06-2015..................................207

Fuse Specification Chart - Vehicles Built

From: 23-06-2015....................................217

Changing a Fuse...........................................226

Maintenance

General Information...................................228

Opening and Closing the Hood..............228

Under Hood Overview - 1.0L

EcoBoost™................................................230

Under Hood Overview - 1.5L

EcoBoost™.................................................231

Under Hood Overview - 1.6L Duratec-16V

Ti-VCT (Sigma)/1.6L Flex Fuel...........232

Under Hood Overview - 1.5L

Duratorq-TDCi Diesel.............................233

Under Hood Overview - 1.6L

Duratorq-TDCi (DV) Diesel..................234

Under Hood Overview - 2.0L

Duratorq-TDCi (DW) Diesel................235

Engine Oil Dipstick - 1.0L

EcoBoost™................................................236

Engine Oil Dipstick - 1.5L

EcoBoost™................................................236

Engine Oil Dipstick - 1.6L Duratec-16V

Ti-VCT (Sigma)/1.6L Flex Fuel..........236

Engine Oil Dipstick - 1.5L Duratorq-TDCi

Diesel/1.6L Duratorq-TDCi (DV)

Diesel...........................................................236

Engine Oil Dipstick - 2.0L Duratorq-TDCi

(DW) Diesel...............................................237

Engine Oil Check...........................................237

Engine Coolant Check................................237

Brake Fluid Check........................................238

Clutch Fluid Check......................................239

Washer Fluid Check....................................239

Changing the 12V Battery.........................239

Checking the Wiper Blades.......................241

Changing the Wiper Blades......................241

Removing a Headlamp..............................243

Changing a Bulb...........................................243

Bulb Specification Chart..........................250

Vehicle Care

Cleaning the Exterior...................................251

Cleaning the Interior....................................251

Repairing Minor Paint Damage...............252

Cleaning the Alloy Wheels.......................252

Wheels and Tires

Temporary Mobility Kit..............................253

Tire Care..........................................................257

Using Winter Tires........................................257

Using Snow Chains.....................................257

Tire Pressure Monitoring System..........258

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

Changing a Road Wheel...........................262

Tire Pressures...............................................269

Lug Nuts..........................................................274

Capacities and Specific-

ations

Vehicle Dimensions.....................................275

Towbar Dimensions....................................276

Vehicle Identification Plate.......................277

Vehicle Identification Number................278

Capacities and Specifications - 1.0L

EcoBoost™................................................279

Capacities and Specifications - 1.5L

EcoBoost™...............................................280

Capacities and Specifications - 1.6L

Duratec-16V Ti-VCT (Sigma)/1.6L Flex

Fuel................................................................281

Capacities and Specifications - 1.5L

Duratorq-TDCi Diesel.............................283

Capacities and Specifications - 1.6L

Duratorq-TDCi (DV) Diesel.................284

Capacities and Specifications - 2.0L

Duratorq-TDCi (DW) Diesel................286

Fuel Consumption Figures.......................287

Audio System

General Information...................................288

Audio Unit - Vehicles With: AM/FM/

CD.................................................................290

Audio Unit - Vehicles With: SYNC.........292

Audio Unit - Vehicles With: SYNC 2......294

Digital Radio..................................................295

Digital Radio - Vehicles With: SYNC

2.....................................................................296

Audio Input Jack...........................................297

USB Port.........................................................298

Media Hub......................................................298

Audio Troubleshooting..............................299

SYNC™

General Information..................................300

Using Voice Recognition............................301

Using SYNC™ With Your Phone...........304

SYNC™ Applications and Services.......315

Using SYNC™ With Your Media

Player............................................................322

SYNC™ Troubleshooting.........................330

SYNC™ 2

General Information...................................340

Settings............................................................347

Entertainment...............................................361

Phone...............................................................370

Information....................................................378

Climate............................................................382

Navigation......................................................384

SYNC™ Troubleshooting.........................394

Appendices

Electromagnetic Compatibility..............403

End User License Agreement.................404

Type Approvals............................................426

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Table of Contents

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING

Driving while distracted can result in loss of vehicle control, crash and

injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Safety alert

See Owner's Manual

Air conditioning system

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten safety belt

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard warning flashers

Heated rear window

Heated windshield

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

Panic alarm

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Service engine soon

Side airbag

Shield the eyes

Stability control

Windshield wash and wipe

DATA RECORDING

A large number of electronic components of your vehicle contain data storage modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors.

In general, this technical information documents the condition of parts, modules, systems or the environment:

• Operating conditions of system components (e.g. filling levels).

• Status messages of the vehicle and its individual components (e.g. number of wheel revolutions/rotational speed, deceleration, lateral acceleration).

• Malfunction and defects in important system components (e.g. lighting and brake system).

• Vehicle reactions in particular driving situations (e.g. inflation of an airbag, activation of the stability regulation system).

• Environmental conditions (e.g. temperature).

These data are exclusively technical and help identification and correction of errors as well as optimisation of vehicle functions. Motion profiles indicating travelled routes cannot be created with these data.

If services are used (e.g. repair works, service processes, warranty cases, quality assurance), employees of the service network (including manufacturers) are able to read out this technical information from the event and error data storage modules using special diagnostic devices. If required, you will receive further information. After an error has been corrected, these data are deleted from the error storage module or they are constantly overwritten.

When using the vehicle, situations may occur in which these technical data related to other information (accident report, damages on the vehicle, witness statements etc.) may be associated with a specific person - possibly, with the assistance of an expert.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

Additional functions contractually agreed upon with the client (e.g. vehicle location in emergency cases) allow the transmission of particular vehicle data from the vehicle.

REPLACEMENT PARTS RECOMMENDATION

Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING

Driving while distracted can result in loss of vehicle control, crash and

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

FRONT EXTERIOR OVERVIEW

Fuel tank. See Refueling (page 133).A Locks. See Locking and Unlocking (page 38).B Exterior mirrors. See Exterior Mirrors (page 70).C Wiper blades. See Changing the Wiper Blades (page 241).D Engine. See Maintenance (page 228).E Front towing point. See Towing Points (page 196).F Front exterior lamps. See Changing a Bulb (page 243).G Wheels and tires. Tire pressures. See Towing Points (page 196). See Changing

a Road Wheel (page 262).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

REAR EXTERIOR OVERVIEW

Rear exterior lamps. See Changing a Bulb (page 243).A High mounted stop lamp. See Changing a Bulb (page 243).B Rear window wiper. See Changing the Wiper Blades (page 241).C Liftgate. See Power Liftgate (page 42).D Tire pressures. See Tire Pressures (page 269).E Wheels and tires. See Changing a Road Wheel (page 262).F

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

VEHICLE INTERIOR OVERVIEW

Gearshift lever. See Transmission (page 136).A Power window switches. See Power Windows (page 68).B Safety belts. See Fastening the Safety Belts (page 25).C Parking brake. See Parking Brake (page 140).D Head restraints. See Head Restraints (page 104).E Front seats. See Manual Seats (page 105).F Temporary mobility kit. See Temporary Mobility Kit (page 253).G Hood release lever. See Opening and Closing the Hood (page 228).H

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

INSTRUMENT PANEL OVERVIEW - LHD

Air vents. See Air Vents (page 92).A Direction indicator lever. See Direction Indicators (page 65).B Information display control. See Information Display Control (page 55).C Instrument cluster. See Instrument Cluster (page 74).D Audio control. See Audio Control (page 53).E Wiper lever. See Wipers and Washers (page 56).F Information and entertainment display. See SYNC™ 2 (page 340).G Audio unit. See Audio System (page 288).H Hazard flasher switch. See Hazard Warning Flashers (page 203).I Climate controls. See Climate Control (page 92).J Keyless start button. See Push Button Ignition Switch (page 118).K Horn.L Steering wheel adjustment. See Adjusting the Steering Wheel (page 53).M

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

Cruise control switches. See Using Cruise Control (page 158).N Lighting control. See Lighting (page 60).O

INSTRUMENT PANEL OVERVIEW - RHD

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

Keyless start button. See Push Button Ignition Switch (page 118).K Horn.L Steering wheel adjustment. See Adjusting the Steering Wheel (page 53).M Cruise control switches. See Using Cruise Control (page 158).N Lighting control. See Lighting (page 60).O

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

INSTALLING CHILD SEATS

WARNINGS

Use an approved child seat to secure children less than 59 in (150 cm) tall on the rear seat.

NEVER use a rearward facing child restraint on a seat protected by an

ACTIVE AIRBAG in front of it, DEATH OR SERIOUS INJURY to the CHILD can occur.

Read and follow the manufacturer’s

instructions when you are installing

a child seat.

Do not modify child seats in any way.

Do not hold a child on your lap when

your vehicle is moving.

WARNINGS

Do not leave children or pets unattended in your vehicle.

If your vehicle has been involved in a crash, have the child seats checked by an authorized dealer.

Note: Mandatory use of child seats varies from country to country.

Only child seats certified to ECE-R129, ECE-R44.03 or later have been tested and approved for use in your vehicle. A choice of child seats are available from authorized dealers.

Child Seats for Different Mass Groups

Use the correct child seat as follows:

Baby Safety Seat (Group 0+)

Secure children that weigh less than 29 lb (13 kg) in a rearward facing baby safety seat on the rear seat.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

Child Safety Seat (Group 1)

Secure children that weigh between 29 lb (13 kg) and 40 lb (18 kg)in a child safety seat on the rear seat.

Booster Seats

WARNINGS

Do not install a booster seat or a booster cushion with only the lap strap of the safety belt.

Do not install a booster seat or a booster cushion with a safety belt that is slack or twisted.

Do not put the safety belt under your child’s arm or behind your child's back.

Do not use pillows, books or towels to boost your child’s height.

Make sure that your children sit in an upright position.

Note: Make sure the child seat rests tightly against the vehicle seat. If necessary, adjust the seat backrest to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page

104).

Note: When using a child seat on a rear seat, adjust the front seat in a position to prevent contact with the rear passenger, child feet or child legs.

Booster Seat (Group 2)

Secure children that weigh more than 33 lb (15 kg) but are less than 59.06 in (150 cm) tall in a booster seat or a booster cushion.

We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult safety belt over the center of your child’s shoulder and the lap strap tightly across your child's hips.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

Booster Cushion (Group 3)

ISOFIX Anchor Points

WARNING

Use an anti-rotation device when

using the ISOFIX system. We

recommend the use of a top tether or support leg.

Note: When you are purchasing an ISOFIX seat, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See Child Seat Positioning (page 20).

Your vehicle has ISOFIX anchor points that accommodate universally approved ISOFIX child seats.

The ISOFIX system has two rigid attachment arms on the child seat. These attach to anchor points on the second row seats, where the cushion and backrest meet. For child seats with a top tether, tether anchor points are on the rear of the second row seats.

Attaching a Child Seat With Top Tethers

WARNINGS

Do not attach the top tether strap to anything other than the correct top tether strap anchor point.

Make sure that the top tether strap is not slack or twisted and is properly located on the anchor point.

Follow the child seat manufacturer’s instructions for installing a child seat with a top tether.

Top Tether Anchor Points

Compact C-MAX

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

WARNING

If your vehicle is equipped with the comfort seat system, slide the

second row seat forwards to gain access to the anchor points. After installing the ISOFIX seat, do not move the seat to the comfort position as it could interfere with the tether strap routing.

Grand C-MAX

The top tether anchor points are located on the back of the rear seat.

Attaching a Child Seat With a Support Leg

WARNINGS

Make sure the support leg is long

enough to reach the vehicle floor.

Make sure that the child seat

manufacturer lists your vehicle as

suitable for use with this type of child seat.

Follow the child seat manufacturer's instructions for installing a child seat with a support leg.

CHILD SEAT POSITIONING

WARNINGS

See an authorized dealer for the latest details relating to our recommended child seats.

Extreme Hazard! Never use a rearward facing child restraint on a

seat protected by an active airbag in front of it. Death or serious injury to the child can occur.

If you use a child seat that has a

support leg, make sure the support

leg rests securely on the floor.

If you use a child seat and a safety

belt, make sure that the safety belt

is not slack or twisted.

Make sure the child seat rests tightly

against the vehicle seat. If necessary,

adjust the seat backrest to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page 104).

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

WARNINGS

You must reinstall the head restraint following the removal of the child seat. See Head Restraints (page

104).

Note: When using a child seat on a front seat, always adjust the front passenger seat as far back as possible. If it proves difficult to tighten the lap section of the safety belt without slack remaining, adjust the seat backrest to the fully upright position and raise the height of the seat. See Seats (page 104).

Mass group categories

Seating positions

3210+0

46 - 79 lbs

(22 - 36 kg)

33 - 55 lbs

(15 - 25 kg)

20 - 40 lbs

(9 - 18 kg)

Up to 29

lbs (13 kg)

Up to 22

lbs (10 kg)

UF¹UF¹UF¹XX

Front passenger seat with airbag ON

U¹U¹U¹U¹U¹

Front passenger seat with airbag OFF

UUUUURear seats

X Not suitable for children in this mass group. U Suitable for universal category child seats approved for use in this mass group. U¹ Suitable for universal category child seats approved for use in this mass group. We

recommend that you secure children in a government approved child seat, on a rear seat. UF¹ Suitable for universal category forward facing child seats approved for use in this

mass group. We recommend that you secure children in a government approved child seat, on a rear seat.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

ISOFIX Child Seats

Mass group categories

Seating positions

10+0

Rear-

ward

facing

Forward

facing

Rearward facing

20 - 40 lbs (9 - 18

kg)

Up to 29 lbs (13 kg)

No ISOFIX

Size class

Front passenger seat

Size type

C, D

A, B, B1

C, D, E

Size class

Rear outboard seat ISOFIX

IL2, IUF

Size type

No ISOFIX

Size class

Rear center seat

Size type

IL Suitable for use with particular ISOFIX child restraints systems in the semi-universal category. Refer to the child restraint system manufacturer vehicle recommendation list for additional information.

IUF Suitable for use with forward facing ISOFIX child restraints systems in the universal category.

The capital letters A to G define the ISOFIX size class for both universal and semi-universal

child restraints systems. You can see the identification letters on ISOFIX child restraints.

At the time of going to print, the recommended Group O+ ISOFIX baby safety seat is the

Britax Roemer Baby Safe.

At the time of going to print, the recommended Group 1 ISOFIX child seat is the Britax

Roemer Duo.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

i-Size Child Seats

Rear center seatRear outboard seatsFront passenger seat

Xi-UXi-Size Child Restraint

Systems

i-U Suitable for use with forward and rearward facing i-Size child restraint systems. X Not suitable for use with i-Size child restraint systems.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

CHILD SAFETY LOCKS VEHICLES WITH: MECHANICAL CHILD PROOF LOCKS

When these locks are set, the rear doors cannot be opened from the inside.

The childproof locks are located on the rear edge of each rear door and must be set separately for each door.

Left-Hand Side

Turn counterclockwise to lock and clockwise to unlock.

Right-Hand Side

Turn clockwise to lock and counterclockwise to unlock.

CHILD SAFETY LOCKS VEHICLES WITH: REMOTE CHILD PROOF LOCKS

Press the switch to turn them on.

Note: You cannot use the rear power window switches with the child safety locks on.

Press the switch again to turn them off.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

FASTENING THE SAFETY BELTS

WARNINGS

You have not fastened the safety belt correctly if you do not hear a

distinct click. Failure to fasten the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.

Make sure that your safety belt is

securely stored away and is not

outside your vehicle when closing the door. Failure of an occupant to be able to use a trapped safety belt increases the risk of serious personal injury or death.

Pull the safety belt out steadily. It may lock if you pull it sharply or if your vehicle is on a slope.

Insert the tongue into the buckle until you hear a distinct click.

To release the safety belt press the red button on the buckle. Hold the tongue and let the safety belt retract to its stowed position.

Using Safety Belts During Pregnancy

WARNING

Position the safety belt correctly for your safety and that of your unborn

child. Do not use only the lap strap or the shoulder strap. Failure to adjust the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.

Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt portion of a combination lap and shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.

SAFETY BELT HEIGHT ADJUSTMENT

WARNING

Position the safety belt height

adjusters so that the belt rests

across the middle of your shoulder. Failure to adjust the safety belt correctly could reduce the effectiveness of the safety belt and increase the risk of injury in a crash.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Safety Belts

To adjust the shoulder belt height, squeeze the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place.

SAFETY BELT MINDER

WARNING

The system will only provide protection when you use the safety belt correctly.

The warning lamp illuminates and an audible warning will sound when the following conditions have been met:

• The front safety belts have not been fastened.

• Your vehicle exceeds a relatively low speed.

It will also illuminate and sound if a front safety belt is unfastened when your vehicle is moving.

If you do not fasten your safety belt the warning switches off automatically after approximately five minutes.

Turning the Safety Belt Minder Off

Contact an authorized dealer.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Safety Belts

PRINCIPLE OF OPERATION

WARNINGS

Extreme Hazard! Never use a rearward facing child restraint on a

seat protected by an active airbag in front of it. Death or serious injury to the child can occur.

Do not modify the front of your

vehicle in any way. This could

adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death.

Wear a safety belt and keep

sufficient distance between yourself

and the steering wheel. Only when you use the safety belt correctly, can it hold you in a position that allows the airbag to achieve its optimum effect. See Sitting in the Correct Position (page 104). Failure to adhere to this warning could result in serious personal injury or death.

Repairs to the steering wheel,

steering column, seats, airbags and

safety belts must be carried out by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death.

Keep the areas in front of the airbags

free from obstruction. Do not affix

anything to or over the airbag covers. In the event of a crash, hard objects could cause serious personal injury or death.

Do not puncture the seat with sharp

objects. This could damage and

adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death.

Use seat covers designed for seats

with side airbags. Have these fitted

by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death.

Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.

Note: Only wipe airbag covers with a damp cloth.

DRIVER AIRBAG

The airbag will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the airbag will not deploy.

PASSENGER AIRBAG

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Supplementary Restraints System

The passenger airbag will deploy during significant frontal or near-frontal collisions. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the front passenger airbag will not deploy.

SIDE AIRBAGS

WARNING

Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer.

The airbags are located inside the seatback of the front seats. There is a label attached to the side of the seatback to indicate this.

The airbag will deploy during significant lateral collisions. It might also deploy during significant frontal collisions. The airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns.

SIDE CURTAIN AIRBAGS

The airbags are located over the front and rear side windows.

The airbag will deploy during significant lateral collisions. It will also deploy during significant frontal angled collisions. The curtain airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns.

C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Supplementary Restraints System

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