Ford C-Max 2015 User Manual

FORD C-MAX Owner's Manual
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2015
Part Number: CG3642en 02/2015 20150213081543
Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
Replacement Parts
Recommendation......................................10
Mobile Communications
Equipment.....................................................10
At a Glance
Front Exterior Overview.................................11
Rear Exterior Overview..................................12
Vehicle Interior Overview..............................13
Instrument Panel Overview - LHD............14
Instrument Panel Overview - RHD...........15
Child Safety
Installing Child Seats......................................17
Child Seat Positioning..................................20
Child Safety Locks - Vehicles With:
Mechanical Child Proof Locks...............24
Child Safety Locks - Vehicles With:
Remote Child Proof Locks......................24
Safety Belts
Fastening the Safety Belts..........................25
Safety Belt Height Adjustment.................25
Safety Belt Minder.........................................26
Supplementary Restraints
System
Principle of Operation...................................27
Driver Airbag.....................................................27
Passenger Airbag............................................27
Side Airbags.....................................................28
Side Curtain Airbags.....................................28
Keys and Remote Controls
General Information on Radio
Frequencies..................................................29
Remote Control - Vehicles With: Keyless
Entry................................................................29
Remote Control - Vehicles With: Remote
Flip Key............................................................31
Replacing a Lost Key or Remote
Control............................................................32
MyKey
Principle of Operation...................................33
Creating a MyKey............................................34
Clearing All MyKeys.......................................34
Checking MyKey System Status...............36
Using MyKey With Remote Start
Systems.........................................................36
MyKey Troubleshooting...............................36
Locks
Locking and Unlocking.................................38
Sliding Door.....................................................40
Manual Liftgate - Compact MAV
(5-seater).....................................................40
Manual Liftgate - Grand MAV (5+2
seater).............................................................41
Power Liftgate.................................................42
Hands-Free Power Liftgate........................44
Keyless Entry....................................................45
Security
Passive Anti-Theft System........................48
Anti-Theft Alarm - Vehicles With:
Integral Battery...........................................48
Anti-Theft Alarm - Vehicles With: Interior
Sensor............................................................50
Anti-Theft Alarm - Vehicles With:
Perimeter Alarm.........................................52
Steering Wheel
Adjusting the Steering Wheel....................53
Audio Control...................................................53
Voice Control...................................................54
Cruise Control..................................................54
Information Display Control.......................55
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Table of Contents
Heated Steering Wheel................................55
Wipers and Washers
Windshield Wipers........................................56
Autowipers.......................................................56
Windshield Washers.....................................58
Rear Window Wiper and Washers...........58
Headlamp Washers......................................59
Lighting
General Information.....................................60
Lighting Control..............................................60
Autolamps.........................................................61
Instrument Lighting Dimmer......................61
Headlamp Exit Delay.....................................61
Daytime Running Lamps.............................62
Automatic High Beam Control..................62
Front Fog Lamps............................................63
Rear Fog Lamps..............................................63
Headlamp Leveling.......................................64
Cornering Lamps............................................65
Direction Indicators.......................................65
Interior Lamps.................................................65
Ambient Lighting...........................................66
Windows and Mirrors
Power Windows.............................................68
Global Opening and Closing......................69
Exterior Mirrors................................................70
Interior Mirror.....................................................71
Sun Visors..........................................................72
Sun Shades.......................................................72
Instrument Cluster
Gauges................................................................74
Warning Lamps and Indicators.................75
Audible Warnings and Indicators.............78
Information Displays
General Information.....................................80
Trip Computer.................................................83
Information Messages.................................83
Climate Control
Principle of Operation..................................92
Air Vents............................................................92
Manual Climate Control..............................93
Automatic Climate Control........................94
Hints on Controlling the Interior
Climate..........................................................96
Heated Windows and Mirrors...................99
Heated Windshield........................................99
Auxiliary Heater..............................................99
Cabin Air Filter...............................................103
Seats
Sitting in the Correct Position.................104
Head Restraints............................................104
Manual Seats.................................................105
Power Seats...................................................106
Rear Seats.......................................................107
Heated Seats...................................................115
Auxiliary Power Points
Auxiliary Power Points.................................116
Cigar Lighter....................................................116
Storage Compartments
Cup Holders......................................................117
Center Console................................................117
Overhead Console.........................................117
Starting and Stopping the
Engine
General Information.....................................118
Ignition Switch................................................118
Push Button Ignition Switch......................118
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Table of Contents
Steering Wheel Lock - Vehicles With:
Push Button Start......................................121
Steering Wheel Lock - Vehicles Without:
Push Button Start......................................121
Starting a Gasoline Engine.........................121
Starting a Diesel Engine.............................124
Diesel Particulate Filter..............................124
Switching Off the Engine...........................125
Engine Block Heater....................................125
Unique Driving Character-
istics
Auto-Start-Stop............................................127
Fuel and Refueling
Safety Precautions.......................................129
Fuel Quality - Gasoline...............................130
Fuel Quality - E85........................................130
Fuel Quality - Diesel......................................131
Fuel Filler Funnel Location.........................131
Running Out of Fuel......................................131
Catalytic Converter......................................132
Refueling..........................................................133
Fuel Consumption........................................134
Transmission
Manual Transmission..................................136
Automatic Transmission............................136
Brakes
General Information....................................139
Hints on Driving With Anti-Lock
Brakes...........................................................139
Parking Brake.................................................140
Hill Start Assist.............................................140
Traction Control
Principle of Operation.................................142
Using Traction Control................................142
Stability Control
Principle of Operation.................................143
Using Stability Control................................143
Parking Aids
Principle of Operation.................................144
Rear Parking Aid............................................144
Front Parking Aid..........................................145
Side Sensing System...................................147
Active Park Assist.........................................149
Rear View Camera........................................155
Cruise Control
Principle of Operation.................................158
Using Cruise Control....................................158
Using Adaptive Cruise Control................159
Driving Aids
Speed Limiter - Vehicles With: Cruise
Control.........................................................166
Speed Limiter - Vehicles With: Adaptive
Cruise Control............................................167
Driver Alert.......................................................167
Lane Keeping System.................................169
Blind Spot Information System...............173
Traffic Sign Recognition..............................177
Active City Stop.............................................178
Eco Mode.........................................................179
Collision Warning System.........................180
Load Carrying
General Information....................................184
Luggage Anchor Points..............................184
Rear Under Floor Storage..........................184
Luggage Covers.............................................185
Roof Racks and Load Carriers.................185
Dog Guard.......................................................185
Towing
Towing a Trailer.............................................188
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Table of Contents
Trailer Sway Control....................................189
Tow Ball...........................................................189
Towing Points................................................196
Towing the Vehicle on Four Wheels -
Manual Transmission..............................197
Towing the Vehicle on Four Wheels -
Automatic Transmission.......................198
Driving Hints
Breaking-In....................................................200
Reduced Engine Performance...............200
Economical Driving....................................200
Cold Weather Precautions........................201
Driving Through Water................................201
Floor Mats.......................................................201
Roadside Emergencies
Hazard Warning Flashers.........................203
First Aid Kit.....................................................203
Warning Triangle..........................................203
Fuel Shutoff...................................................203
Jump Starting the Vehicle........................204
Post-Crash Alert System..........................205
Fuses
Fuse Box Locations....................................206
Fuse Specification Chart - Vehicles Built
Up To: 22-06-2015..................................207
Fuse Specification Chart - Vehicles Built
From: 23-06-2015....................................217
Changing a Fuse...........................................226
Maintenance
General Information...................................228
Opening and Closing the Hood..............228
Under Hood Overview - 1.0L
EcoBoost................................................230
Under Hood Overview - 1.5L
EcoBoost.................................................231
Under Hood Overview - 1.6L Duratec-16V
Ti-VCT (Sigma)/1.6L Flex Fuel...........232
Under Hood Overview - 1.5L
Duratorq-TDCi Diesel.............................233
Under Hood Overview - 1.6L
Duratorq-TDCi (DV) Diesel..................234
Under Hood Overview - 2.0L
Duratorq-TDCi (DW) Diesel................235
Engine Oil Dipstick - 1.0L
EcoBoost................................................236
Engine Oil Dipstick - 1.5L
EcoBoost................................................236
Engine Oil Dipstick - 1.6L Duratec-16V
Ti-VCT (Sigma)/1.6L Flex Fuel..........236
Engine Oil Dipstick - 1.5L Duratorq-TDCi
Diesel/1.6L Duratorq-TDCi (DV)
Diesel...........................................................236
Engine Oil Dipstick - 2.0L Duratorq-TDCi
(DW) Diesel...............................................237
Engine Oil Check...........................................237
Engine Coolant Check................................237
Brake Fluid Check........................................238
Clutch Fluid Check......................................239
Washer Fluid Check....................................239
Changing the 12V Battery.........................239
Checking the Wiper Blades.......................241
Changing the Wiper Blades......................241
Removing a Headlamp..............................243
Changing a Bulb...........................................243
Bulb Specification Chart..........................250
Vehicle Care
Cleaning the Exterior...................................251
Cleaning the Interior....................................251
Repairing Minor Paint Damage...............252
Cleaning the Alloy Wheels.......................252
Wheels and Tires
Temporary Mobility Kit..............................253
Tire Care..........................................................257
Using Winter Tires........................................257
Using Snow Chains.....................................257
Tire Pressure Monitoring System..........258
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Table of Contents
Changing a Road Wheel...........................262
Tire Pressures...............................................269
Lug Nuts..........................................................274
Capacities and Specific-
ations
Vehicle Dimensions.....................................275
Towbar Dimensions....................................276
Vehicle Identification Plate.......................277
Vehicle Identification Number................278
Capacities and Specifications - 1.0L
EcoBoost................................................279
Capacities and Specifications - 1.5L
EcoBoost...............................................280
Capacities and Specifications - 1.6L
Duratec-16V Ti-VCT (Sigma)/1.6L Flex
Fuel................................................................281
Capacities and Specifications - 1.5L
Duratorq-TDCi Diesel.............................283
Capacities and Specifications - 1.6L
Duratorq-TDCi (DV) Diesel.................284
Capacities and Specifications - 2.0L
Duratorq-TDCi (DW) Diesel................286
Fuel Consumption Figures.......................287
Audio System
General Information...................................288
Audio Unit - Vehicles With: AM/FM/
CD.................................................................290
Audio Unit - Vehicles With: SYNC.........292
Audio Unit - Vehicles With: SYNC 2......294
Digital Radio..................................................295
Digital Radio - Vehicles With: SYNC
2.....................................................................296
Audio Input Jack...........................................297
USB Port.........................................................298
Media Hub......................................................298
Audio Troubleshooting..............................299
SYNC
General Information..................................300
Using Voice Recognition............................301
Using SYNC With Your Phone...........304
SYNC Applications and Services.......315
Using SYNC With Your Media
Player............................................................322
SYNC Troubleshooting.........................330
SYNC 2
General Information...................................340
Settings............................................................347
Entertainment...............................................361
Phone...............................................................370
Information....................................................378
Climate............................................................382
Navigation......................................................384
SYNC Troubleshooting.........................394
Appendices
Electromagnetic Compatibility..............403
End User License Agreement.................404
Type Approvals............................................426
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Table of Contents
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
WARNING
Driving while distracted can result in loss of vehicle control, crash and
injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.
Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.
Note: Always use and operate your vehicle in line with all applicable laws and regulations.
Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.
Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.
Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Introduction

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Introduction
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe

DATA RECORDING

A large number of electronic components of your vehicle contain data storage modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors.
In general, this technical information documents the condition of parts, modules, systems or the environment:
Operating conditions of system components (e.g. filling levels).
Status messages of the vehicle and its individual components (e.g. number of wheel revolutions/rotational speed, deceleration, lateral acceleration).
Malfunction and defects in important system components (e.g. lighting and brake system).
Vehicle reactions in particular driving situations (e.g. inflation of an airbag, activation of the stability regulation system).
Environmental conditions (e.g. temperature).
These data are exclusively technical and help identification and correction of errors as well as optimisation of vehicle functions. Motion profiles indicating travelled routes cannot be created with these data.
If services are used (e.g. repair works, service processes, warranty cases, quality assurance), employees of the service network (including manufacturers) are able to read out this technical information from the event and error data storage modules using special diagnostic devices. If required, you will receive further information. After an error has been corrected, these data are deleted from the error storage module or they are constantly overwritten.
When using the vehicle, situations may occur in which these technical data related to other information (accident report, damages on the vehicle, witness statements etc.) may be associated with a specific person - possibly, with the assistance of an expert.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Introduction
Additional functions contractually agreed upon with the client (e.g. vehicle location in emergency cases) allow the transmission of particular vehicle data from the vehicle.

REPLACEMENT PARTS RECOMMENDATION

Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owners Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.
WARNING
Driving while distracted can result in loss of vehicle control, crash and
injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Introduction

FRONT EXTERIOR OVERVIEW

Fuel tank. See Refueling (page 133).A Locks. See Locking and Unlocking (page 38).B Exterior mirrors. See Exterior Mirrors (page 70).C Wiper blades. See Changing the Wiper Blades (page 241).D Engine. See Maintenance (page 228).E Front towing point. See Towing Points (page 196).F Front exterior lamps. See Changing a Bulb (page 243).G Wheels and tires. Tire pressures. See Towing Points (page 196). See Changing
a Road Wheel (page 262).
H
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

At a Glance

REAR EXTERIOR OVERVIEW

Rear exterior lamps. See Changing a Bulb (page 243).A High mounted stop lamp. See Changing a Bulb (page 243).B Rear window wiper. See Changing the Wiper Blades (page 241).C Liftgate. See Power Liftgate (page 42).D Tire pressures. See Tire Pressures (page 269).E Wheels and tires. See Changing a Road Wheel (page 262).F
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
At a Glance

VEHICLE INTERIOR OVERVIEW

Gearshift lever. See Transmission (page 136).A Power window switches. See Power Windows (page 68).B Safety belts. See Fastening the Safety Belts (page 25).C Parking brake. See Parking Brake (page 140).D Head restraints. See Head Restraints (page 104).E Front seats. See Manual Seats (page 105).F Temporary mobility kit. See Temporary Mobility Kit (page 253).G Hood release lever. See Opening and Closing the Hood (page 228).H
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
At a Glance
INSTRUMENT PANEL OVERVIEW - LHD
Air vents. See Air Vents (page 92).A Direction indicator lever. See Direction Indicators (page 65).B Information display control. See Information Display Control (page 55).C Instrument cluster. See Instrument Cluster (page 74).D Audio control. See Audio Control (page 53).E Wiper lever. See Wipers and Washers (page 56).F Information and entertainment display. See SYNC 2 (page 340).G Audio unit. See Audio System (page 288).H Hazard flasher switch. See Hazard Warning Flashers (page 203).I Climate controls. See Climate Control (page 92).J Keyless start button. See Push Button Ignition Switch (page 118).K Horn.L Steering wheel adjustment. See Adjusting the Steering Wheel (page 53).M
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
At a Glance
Cruise control switches. See Using Cruise Control (page 158).N Lighting control. See Lighting (page 60).O
INSTRUMENT PANEL OVERVIEW - RHD
Air vents. See Air Vents (page 92).A Direction indicator lever. See Direction Indicators (page 65).B Information display control. See Information Display Control (page 55).C Instrument cluster. See Instrument Cluster (page 74).D Audio control. See Audio Control (page 53).E Wiper lever. See Wipers and Washers (page 56).F Information and entertainment display. See SYNC 2 (page 340).G Audio unit. See Audio System (page 288).H Hazard flasher switch. See Hazard Warning Flashers (page 203).I Climate controls. See Climate Control (page 92).J
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
At a Glance
Keyless start button. See Push Button Ignition Switch (page 118).K Horn.L Steering wheel adjustment. See Adjusting the Steering Wheel (page 53).M Cruise control switches. See Using Cruise Control (page 158).N Lighting control. See Lighting (page 60).O
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
At a Glance

INSTALLING CHILD SEATS

WARNINGS
Use an approved child seat to secure children less than 59 in (150 cm) tall on the rear seat.
NEVER use a rearward facing child restraint on a seat protected by an
ACTIVE AIRBAG in front of it, DEATH OR SERIOUS INJURY to the CHILD can occur.
Read and follow the manufacturers
instructions when you are installing
a child seat.
Do not modify child seats in any way.
Do not hold a child on your lap when
your vehicle is moving.
WARNINGS
Do not leave children or pets unattended in your vehicle.
If your vehicle has been involved in a crash, have the child seats checked by an authorized dealer.
Note: Mandatory use of child seats varies from country to country.
Only child seats certified to ECE-R129, ECE-R44.03 or later have been tested and approved for use in your vehicle. A choice of child seats are available from authorized dealers.
Child Seats for Different Mass Groups
Use the correct child seat as follows:
Baby Safety Seat (Group 0+)
Secure children that weigh less than 29 lb (13 kg) in a rearward facing baby safety seat on the rear seat.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Child Safety

Child Safety Seat (Group 1)
Secure children that weigh between 29 lb (13 kg) and 40 lb (18 kg)in a child safety seat on the rear seat.
Booster Seats
WARNINGS
Do not install a booster seat or a booster cushion with only the lap strap of the safety belt.
Do not install a booster seat or a booster cushion with a safety belt that is slack or twisted.
Do not put the safety belt under your childs arm or behind your child's back.
Do not use pillows, books or towels to boost your child’s height.
Make sure that your children sit in an upright position.
Note: Make sure the child seat rests tightly against the vehicle seat. If necessary, adjust the seat backrest to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page
104).
Note: When using a child seat on a rear seat, adjust the front seat in a position to prevent contact with the rear passenger, child feet or child legs.
Booster Seat (Group 2)
Secure children that weigh more than 33 lb (15 kg) but are less than 59.06 in (150 cm) tall in a booster seat or a booster cushion.
We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult safety belt over the center of your childs shoulder and the lap strap tightly across your child's hips.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety
Booster Cushion (Group 3)
ISOFIX Anchor Points
WARNING
Use an anti-rotation device when
using the ISOFIX system. We
recommend the use of a top tether or support leg.
Note: When you are purchasing an ISOFIX seat, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See Child Seat Positioning (page 20).
Your vehicle has ISOFIX anchor points that accommodate universally approved ISOFIX child seats.
The ISOFIX system has two rigid attachment arms on the child seat. These attach to anchor points on the second row seats, where the cushion and backrest meet. For child seats with a top tether, tether anchor points are on the rear of the second row seats.
Attaching a Child Seat With Top Tethers
WARNINGS
Do not attach the top tether strap to anything other than the correct top tether strap anchor point.
Make sure that the top tether strap is not slack or twisted and is properly located on the anchor point.
Follow the child seat manufacturers instructions for installing a child seat with a top tether.
Top Tether Anchor Points
Compact C-MAX
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety
WARNING
If your vehicle is equipped with the comfort seat system, slide the
second row seat forwards to gain access to the anchor points. After installing the ISOFIX seat, do not move the seat to the comfort position as it could interfere with the tether strap routing.
Grand C-MAX
The top tether anchor points are located on the back of the rear seat.
Attaching a Child Seat With a Support Leg
WARNINGS
Make sure the support leg is long
enough to reach the vehicle floor.
Make sure that the child seat
manufacturer lists your vehicle as
suitable for use with this type of child seat.
Follow the child seat manufacturer's instructions for installing a child seat with a support leg.

CHILD SEAT POSITIONING

WARNINGS
See an authorized dealer for the latest details relating to our recommended child seats.
Extreme Hazard! Never use a rearward facing child restraint on a
seat protected by an active airbag in front of it. Death or serious injury to the child can occur.
If you use a child seat that has a
support leg, make sure the support
leg rests securely on the floor.
If you use a child seat and a safety
belt, make sure that the safety belt
is not slack or twisted.
Make sure the child seat rests tightly
against the vehicle seat. If necessary,
adjust the seat backrest to an upright position. It may also be necessary to lift or remove the head restraint. See Head Restraints (page 104).
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety
WARNINGS
You must reinstall the head restraint following the removal of the child seat. See Head Restraints (page
104).
Note: When using a child seat on a front seat, always adjust the front passenger seat as far back as possible. If it proves difficult to tighten the lap section of the safety belt without slack remaining, adjust the seat backrest to the fully upright position and raise the height of the seat. See Seats (page 104).
Mass group categories
Seating positions
3210+0
46 - 79 lbs
(22 - 36 kg)
33 - 55 lbs
(15 - 25 kg)
20 - 40 lbs
(9 - 18 kg)
Up to 29
lbs (13 kg)
Up to 22
lbs (10 kg)
UF¹UF¹UF¹XX
Front passenger seat with airbag ON
Front passenger seat with airbag OFF
UUUUURear seats
X Not suitable for children in this mass group. U Suitable for universal category child seats approved for use in this mass group. Suitable for universal category child seats approved for use in this mass group. We
recommend that you secure children in a government approved child seat, on a rear seat. UF¹ Suitable for universal category forward facing child seats approved for use in this
mass group. We recommend that you secure children in a government approved child seat, on a rear seat.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety
ISOFIX Child Seats
Mass group categories
Seating positions
10+0
Rear-
ward
facing
Forward
facing
Rearward facing
20 - 40 lbs (9 - 18
kg)
Up to 29 lbs (13 kg)
No ISOFIX
Size class
Front passenger seat
Size type
C, D
1
A, B, B1
1
C, D, E
1
Size class
Rear outboard seat ISOFIX
IL
2
IL2, IUF
3
IL
2
Size type
No ISOFIX
Size class
Rear center seat
Size type
IL Suitable for use with particular ISOFIX child restraints systems in the semi-universal category. Refer to the child restraint system manufacturer vehicle recommendation list for additional information.
IUF Suitable for use with forward facing ISOFIX child restraints systems in the universal category.
1
The capital letters A to G define the ISOFIX size class for both universal and semi-universal
child restraints systems. You can see the identification letters on ISOFIX child restraints.
2
At the time of going to print, the recommended Group O+ ISOFIX baby safety seat is the
Britax Roemer Baby Safe.
3
At the time of going to print, the recommended Group 1 ISOFIX child seat is the Britax
Roemer Duo.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety
i-Size Child Seats
Rear center seatRear outboard seatsFront passenger seat
Xi-UXi-Size Child Restraint
Systems
i-U Suitable for use with forward and rearward facing i-Size child restraint systems. X Not suitable for use with i-Size child restraint systems.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety
CHILD SAFETY LOCKS ­VEHICLES WITH: MECHANICAL CHILD PROOF LOCKS
When these locks are set, the rear doors cannot be opened from the inside.
The childproof locks are located on the rear edge of each rear door and must be set separately for each door.
Left-Hand Side
Turn counterclockwise to lock and clockwise to unlock.
Right-Hand Side
Turn clockwise to lock and counterclockwise to unlock.
CHILD SAFETY LOCKS ­VEHICLES WITH: REMOTE CHILD PROOF LOCKS
Press the switch to turn them on.
Note: You cannot use the rear power window switches with the child safety locks on.
Press the switch again to turn them off.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Child Safety

FASTENING THE SAFETY BELTS

WARNINGS
You have not fastened the safety belt correctly if you do not hear a
distinct click. Failure to fasten the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.
Make sure that your safety belt is
securely stored away and is not
outside your vehicle when closing the door. Failure of an occupant to be able to use a trapped safety belt increases the risk of serious personal injury or death.
Pull the safety belt out steadily. It may lock if you pull it sharply or if your vehicle is on a slope.
Insert the tongue into the buckle until you hear a distinct click.
To release the safety belt press the red button on the buckle. Hold the tongue and let the safety belt retract to its stowed position.
Using Safety Belts During Pregnancy
WARNING
Position the safety belt correctly for your safety and that of your unborn
child. Do not use only the lap strap or the shoulder strap. Failure to adjust the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.
Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt portion of a combination lap and shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.

SAFETY BELT HEIGHT ADJUSTMENT

WARNING
Position the safety belt height
adjusters so that the belt rests
across the middle of your shoulder. Failure to adjust the safety belt correctly could reduce the effectiveness of the safety belt and increase the risk of injury in a crash.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Safety Belts

To adjust the shoulder belt height, squeeze the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place.

SAFETY BELT MINDER

WARNING
The system will only provide protection when you use the safety belt correctly.
The warning lamp illuminates and an audible warning will sound when the following conditions have been met:
The front safety belts have not been fastened.
Your vehicle exceeds a relatively low speed.
It will also illuminate and sound if a front safety belt is unfastened when your vehicle is moving.
If you do not fasten your safety belt the warning switches off automatically after approximately five minutes.
Turning the Safety Belt Minder Off
Contact an authorized dealer.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Safety Belts

PRINCIPLE OF OPERATION

WARNINGS
Extreme Hazard! Never use a rearward facing child restraint on a
seat protected by an active airbag in front of it. Death or serious injury to the child can occur.
Do not modify the front of your
vehicle in any way. This could
adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death.
Wear a safety belt and keep
sufficient distance between yourself
and the steering wheel. Only when you use the safety belt correctly, can it hold you in a position that allows the airbag to achieve its optimum effect. See Sitting in the Correct Position (page 104). Failure to adhere to this warning could result in serious personal injury or death.
Repairs to the steering wheel,
steering column, seats, airbags and
safety belts must be carried out by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death.
Keep the areas in front of the airbags
free from obstruction. Do not affix
anything to or over the airbag covers. In the event of a crash, hard objects could cause serious personal injury or death.
Do not puncture the seat with sharp
objects. This could damage and
adversely affect deployment of the airbags. Failure to adhere to this warning could result in serious personal injury or death.
Use seat covers designed for seats
with side airbags. Have these fitted
by an authorized dealer. Failure to adhere to this warning could result in serious personal injury or death.
Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.
Note: Only wipe airbag covers with a damp cloth.

DRIVER AIRBAG

The airbag will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the airbag will not deploy.

PASSENGER AIRBAG

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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Supplementary Restraints System

The passenger airbag will deploy during significant frontal or near-frontal collisions. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the front passenger airbag will not deploy.

SIDE AIRBAGS

WARNING
Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer.
The airbags are located inside the seatback of the front seats. There is a label attached to the side of the seatback to indicate this.
The airbag will deploy during significant lateral collisions. It might also deploy during significant frontal collisions. The airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns.

SIDE CURTAIN AIRBAGS

The airbags are located over the front and rear side windows.
The airbag will deploy during significant lateral collisions. It will also deploy during significant frontal angled collisions. The curtain airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Supplementary Restraints System

GENERAL INFORMATION ON RADIO FREQUENCIES

Note: Changes or modifications not
expressly approved by the party responsible for compliance could void the users authority to operate the equipment.
The typical operating range for your transmitter is approximately 33 ft (10 m).
A decrease in operating range could be caused by:
weather conditions
nearby radio towers
structures around your vehicle
other vehicles parked next to your
vehicle.
The radio frequency used by your remote control can also be used by other radio transmitters, for example amateur radios, medical equipment, wireless headphones, wireless remote controls, cell phones, battery chargers and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.
Note: Make sure your vehicle is locked before leaving it unattended.
Note: If you are in range, the remote control will operate if you press any button unintentionally.
Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage.
REMOTE CONTROL - VEHICLES WITH: KEYLESS ENTRY
Intelligent Access Key
Key Blade
The intelligent access key also contains a removable key blade that you can use to unlock your vehicle.
To release the key blade:
1. Press and hold the buttons on the edges to release the cover. Carefully remove the cover.
2. Remove the key blade.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Keys and Remote Controls

Programming a New Remote Control
To program an additional remote control See Security (page 48).
Changing the Remote Control Battery
Make sure that you dispose of old batteries in an
environmentally friendly way. Seek advice from your local authority regarding recycling.
1. Press and hold the buttons on the
edges to release the cover. Carefully remove the cover.
2. Remove the key blade.
3. Use a suitable tool, for example a screwdriver, to carefully seperate the two halves of the remote control.
4. Twist the screwdriver in the position shown to separate the two halves of the remote control.
Note: Do not touch the battery contacts or the printed circuit board with the screwdriver.
5. Carefully prise out the battery with the screwdriver.
6. Install a new battery (3V CR 2032) with the + facing downwards.
7. Assemble the two halves of the remote control.
8. Reinstall the key blade.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Keys and Remote Controls
Note: Do not wipe off any grease on the
battery terminals or on the back surface of the circuit board.
Note: Replacing the battery does not delete the transmitter from the vehicle. The transmitter should operate normally.
Locating Your Vehicle
Press the lock button on the key twice within three seconds. The horn may sound and the direction indicators flash.
The horn may sound twice and the direction indicators do not flash if:
Locking was not successful.
Any door or the liftgate is open.
The hood is open on vehicles with an
anti-theft alarm or remote start.
REMOTE CONTROL - VEHICLES WITH: REMOTE FLIP KEY
Programming a New Remote Control
Contact an authorized dealer.
Reprogramming the Unlocking Function
Note: When you press the unlock button,
either all the doors are unlocked or only the driver door is unlocked. Pressing the unlock button again unlocks all the doors.
Press and hold the unlock and lock buttons on the remote control simultaneously for at least four seconds with the ignition off. The direction indicators flash twice to confirm the change.
To return to the original unlocking function, repeat the process.
Changing the Remote Control Battery
The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent.
Make sure that you dispose of old batteries in an
environmentally friendly way. Seek advice from your local authority about recycling old batteries.
1. Insert a suitable tool, for example a
screwdriver, in the position shown and gently push the clip.
2. Press the clip down to release the
battery cover.
3. Carefully remove the battery cover.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Keys and Remote Controls
Note: Do not touch the battery contacts or
the printed circuit board with the screwdriver.
4. Turn the remote control over to remove the battery.
5. Install a new battery with the + facing upward.
6. Reinstall the battery cover.
Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
Note: You do not need to reprogram the remote control after you have replaced its battery, it should operate normally.
Locating Your Vehicle
Press the lock button on the key twice within three seconds. The direction indicators flash.
The direction indicators do not flash if:
Locking was not successful.
Any door or the liftgate is open.
The hood is open on vehicles with an
anti-theft alarm.

REPLACING A LOST KEY OR REMOTE CONTROL

You can purchase replacement keys or remote controls from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Replacing a Lost Key or Remote Control (page 32).
To re-program the passive anti-theft system see an authorized dealer.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Keys and Remote Controls

PRINCIPLE OF OPERATION

The system allows you to program keys with restricted driving modes to promote good driving habits. You can use all but one of the keys programmed to your vehicle with these restricted modes.
Any keys that have not been programmed are referred to as an administrator key or admin key. These can be used to:
Create a MyKey.
Program configurable MyKey settings.
Clear all MyKey features.
When you have programmed a MyKey, you can access the following information using the information display:
How many admin keys and MyKeys are programmed to your vehicle.
The total distance your vehicle has traveled using a MyKey.
Note: All MyKeys are programmed to the same settings. You cannot program them individually.
Note: For vehicles with push-button start, when both a MyKey and an admin remote transmitter are present, the admin remote transmitter will be recognized by the vehicle while switching the ignition on to start the vehicle.
Non-Configurable Settings
The following settings cannot be changed:
Safety belt minder. You cannot disable this feature. The audio system will mute when this feature is activated.
Low fuel level warning. When the fuel level is low, warnings will be shown in the display followed by an audible tone.
Driver assist features, for example traction control, navigation and parking aids. These systems turn on automatically whenever you switch the ignition on.
Configurable Settings
You can configure MyKey settings when you first create a MyKey. You can also change the settings afterward with an admin key.
The following settings can be configured using an admin key:
Various vehicle speed limits can be set. Warnings will be shown in the display followed by an audible tone when your vehicle reaches the set speed. You cannot override the set speed by fully depressing the accelerator pedal.
WARNING
Do not set MyKey maximum speed limit to a limit that will prevent the
driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

MyKey

Various vehicle speed reminders can be set. Warnings will be shown in the display followed by an audible tone when the set vehicle speed is exceeded.
Audio system maximum volume of 45%. A message will be shown in the display when you attempt to exceed the limited volume. Automatic volume control will be disabled.
Always on setting. When this is selected you will not be able to disable emergency assistance or the do not disturb feature.
Note: If a MyKey and an admin key are present, your vehicle will recognize the admin key only.

CREATING A MYKEY

Vehicles without Keyless Starting
1. Insert the key you want to program into the ignition.
2. Switch the ignition on.
3. Access the main menu using the information display. Select MyKey and press OK or the right arrow button.
4. Select Create MyKey and press OK.
5. When prompted, press and hold OK until you see a message informing you to label this key as a MyKey. The key will be restricted the next time you use it.
Note: Make sure you label the MyKey so you can distinguish it from the admin keys.
Vehicles with Keyless Starting
1. Switch the ignition on using an admin key.
2. Access the main menu using the information display. Select MyKey and press OK or the right arrow button.
3. Place the key into the backup position. The location of your backup position is in another chapter. See Starting and Stopping the Engine (page 118).
4. Select Create MyKey and press OK.
5. When prompted, press and hold OK until you see a message informing you to label this key as a MyKey. The key will be restricted the next time you use it.
Note: Make sure you label the MyKey so you can distinguish it from the admin keys.

CLEARING ALL MYKEYS

You can clear or change your MyKey settings using the information display control on the steering wheel. See Information Displays (page 80).
Switch the ignition on using an admin key or fob.
To clear all MyKeys of all MyKey settings, press the left arrow button to access the main menu and scroll to:
Action and DescriptionMessage
Press the OK button.Settings
Press the OK button.MyKey
Press and hold the OK button until the following message displays.
Clear MyKey
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
MyKey
Action and DescriptionMessage
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
MyKey

CHECKING MYKEY SYSTEM STATUS

You can find information about your programmed MyKeys by using the information display.
MyKey Distance
Tracks the distance when drivers use a MyKey. The only way to delete the accumulated distance is by using an admin key to clear all MyKeys. If the distance does not accumulate as expected, then the intended user is not using the MyKey, or an admin key user recently cleared and then recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys programmed to your vehicle. Use this feature to detect how many MyKeys you have for your vehicle and determine when all MyKeys have been deleted.
Number of Admin Keys
Indicates how many admin keys are programmed to your vehicle. Use this feature to determine how many admin keys you have for your vehicle, and detect if an additional MyKey has been programmed.

USING MYKEY WITH REMOTE START SYSTEMS

MyKey is not compatible with non Ford-approved, aftermarket remote start systems. If you choose to install a remote start system, see an authorized dealer for a Ford-approved remote start system.

MYKEY TROUBLESHOOTING

Potential CausesCondition
The key used to start the vehicle is not an admin key.I cannot create a MyKey. The key used to start the vehicle is the only key. There always has to be at least one admin key. Vehicles with keyless start: The keyless start transmitter is not placed in the backup position. See Starting and Stopping the Engine (page 118). The passive anti-theft system is disabled.
The key used to start the vehicle is not an admin key.I cannot program the
configurable settings. There are no MyKeys programmed to your vehicle. See
Creating a MyKey (page 34).
The key used to start the vehicle is not an admin key.I cannot clear the MyKeys. There are no MyKeys programmed to your vehicle. See Creating a MyKey (page 34).
Purchase a new key from an authorized dealer.I lost the only admin key.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
MyKey
Potential CausesCondition
Program a spare key. See Passive Anti-Theft System (page 48).
I lost a key.
The MyKey is not being used by the intended user.The MyKey distance does
not accumulate. The MyKeys have been cleared. See Clearing All MyKeys
(page 34).
An admin transmitter is present at vehicle start.No MyKey functions with the
keyless entry transmitter. No MyKeys are created. See Creating a MyKey (page
34).
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
MyKey

LOCKING AND UNLOCKING

Power Door Locks
The power door lock control is on the driver door.
Unlock.A Lock.B
Remote Control
You can use the remote control at any time while your vehicle is switched off.
Unlocking the Doors
Press the button to unlock all doors. The direction indicators will flash.
Note: You can unlock the driver's door with the key. Use the key when the remote control is not functioning.
Note: When you lock your vehicle for several weeks, the remote control will be switched off. Your vehicle must be unlocked and started. Unlocking and starting your vehicle once will enable the remote control.
Reprogramming the Unlocking Function
You can reprogram the unlocking function so that only the driver door is unlocked. See Remote Control (page 29).
Locking the Doors
Press the button to lock all the doors. The direction indicators will flash.
Note: If any door or the luggage compartment is not closed, or if the hood is not closed on vehicles that have an anti-theft alarm or remote start, the direction indicators will not flash.
Double Locking the Doors
WARNING
Do not use double locking when passengers or animals are inside your
vehicle. You will not be able to unlock the doors from the inside if you have double locked them.
Double locking is a theft protection feature that prevents someone from opening the doors from the inside. You can only double lock the doors if they are all closed.
Press the button twice within three seconds.
Automatic Relocking
The doors will automatically relock if you do not open a door within 45 seconds of unlocking the doors with the remote control. The door locks and the alarm will return to their previous state.
Locking and Unlocking the Doors from Inside
Use the lock and unlock buttons located on the driver door.
Locking and Unlocking the Doors with the Key
Locking with the Key
Turn the top of the key toward the front of your vehicle.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Locks

Double Locking with the Key
Turn the key to the lock position twice within three seconds.
Unlocking with the Key
Turn the top of the key toward the rear of your vehicle.
Note: If the child safety locks are on and you pull the interior handle, you will only turn off the emergency locking, not the child safety lock. You can only open the doors using the external door handle.
Locking and Unlocking the Doors Individually with the Key
Locking
If the central locking function fails to operate, lock the doors individually using the key in the position shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Unlocking
If the central locking function fails to operate, unlock the driver door and then unlock all other doors individually by pulling the interior door handles.
Note: If the doors have been unlocked using this method, the doors must be locked individually until the central locking function has been repaired.
Opening the Liftgate
With the Remote Control
Press the button twice within three seconds.
From Outside Your Vehicle
Press the release button above the license plate to unlatch the liftgate. Your vehicle must be unlocked or have an intelligent access transmitter within 3 ft (1 m) of the liftgate.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Locks

SLIDING DOOR

When the rear doors are fully open, make sure that you do not step on the cable or mechanism at the base of the door aperture.
MANUAL LIFTGATE ­COMPACT MAV (5-SEATER)
WARNINGS
It is extremely dangerous to ride in a cargo area, inside or outside of a
vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Make sure everyone in your vehicle is in a seat and properly using a safety belt. Failure to follow this warning could result in serious personal injury or death.
WARNINGS
Make sure to close and latch the liftgate to prevent drawing exhaust
fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components.
Opening the Liftgate
Manually
Press the release button above the license plate to unlatch the liftgate.
With the Remote Control
Press the button twice within three seconds.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Locks
Closing the Liftgate
A handle is located inside the liftgate to help with closing.
MANUAL LIFTGATE - GRAND MAV (5+2 SEATER)
WARNINGS
It is extremely dangerous to ride in a cargo area, inside or outside of a
vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. Failure to follow this warning could result in serious personal injury or death.
Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components.
Opening the Liftgate
Manually
Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, and then pull on the outside handle.
With the Remote Control
Press the button twice within three seconds.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Locks
Closing the Liftgate
A handle is located inside the liftgate to help with closing.

POWER LIFTGATE

WARNINGS
It is extremely dangerous to ride in a cargo area, inside or outside of a
vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Make sure everyone in your vehicle is in a seat and properly using a safety belt. Failure to follow this warning could result in serious personal injury or death.
Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury.
Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power liftgate. You should supervise the operation of the power liftgate at all times.
Note: Make sure that you close the liftgate before operating or moving the vehicle, especially in an enclosure, like a garage or a parking structure. You could damage the liftgate or its components.
Note: Do not hang anything, for example a bike rack, from the spoiler, glass or liftgate. This could damage the liftgate and its components.
The liftgate only operates with the transmission in park (P).
One warning tone sounds as the liftgate begins to power close. Three short chimes indicate a problem with the open or close request, caused by:
The ignition is on and the transmission is not in park (P).
The battery voltage is below the minimum operating voltage.
The vehicle speed is at or above 3 mph (5 km/h).
If the liftgate starts to close after it has fully opened, this indicates there may be excessive weight on the liftgate or a possible gas strut failure. A repetitive chime sounds and the liftgate closes under control. Remove any excessive weight from the liftgate. If the liftgate continues to close after opening, have the system checked by an authorized dealer.
Opening and Closing the Liftgate
WARNING
Make sure all persons are clear of the power liftgate area before using the power liftgate control.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components.
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Locks
From the Instrument Panel
Press the button on the instrument panel.
With the Remote Control
Press the button twice within three seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote control or power door unlock control. If an intelligent access key is within 3 ft (1 m) of the liftgate, the liftgate unlocks when you press the liftgate release button.
2. Press the control button located in the top of the liftgate pull-cup handle.
Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system’s obstacle detection feature and stop the power operation or reverse its direction. Manually interfering with the liftgate motion may also replicate a gas strut failure.
Closing the Liftgate
WARNING
Keep clear of the liftgate when activating the rear switch.
Press and release the button.
Stopping the Liftgate Movement
You can stop the liftgate movement by doing any of the following:
Pressing the liftgate control button.
Pressing the liftgate button on the
remote control twice.
Pressing the liftgate button on the instrument panel.
Pressing the exterior liftgate release button.
Activating the obstacle detection feature.
Moving your foot under and away from the center rear bumper in a single-kick motion.
*
*
This method only works for vehicles with
the hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
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Locks
2. Stop the liftgate movement by pressing the control button on the liftgate when it reaches the desired height.
Note: Once the liftgate has stopped moving, you can also manually move it to the desired height.
3. Press and hold the liftgate control button on the liftgate until you hear a chime, indicating programming is complete.
Note: You can only use the liftgate control button to program the height.
Note: You cannot program the height if the liftgate position is too low.
The new open liftgate height is recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once you open the power liftgate, you can manually move it to a different height.
Note: The system recalls the new programmed height until you reprogram it, even if you disconnect the battery.
When operating the power liftgate after you have programmed a lower height than full-open, you can fully open the liftgate by manually pushing it upward to the maximum open position.
Obstacle Detection
When Closing
The system stops when it detects an obstacle. Two short tones sound and the system reverses to open. Once you remove the obstacle, you can power close the liftgate.
Note: Entering your vehicle while the liftgate is closing can cause your vehicle to bounce and activate obstacle detection. To prevent this, let the power liftgate close completely before you enter your vehicle. Before driving off, check the instrument cluster for a liftgate or door ajar message or warning indicator. Failure to do this could result in unintentionally leaving the liftgate open while driving.
When Opening
The system stops when it detects an obstacle and two short tones sound. Once you remove the obstacle, you can continue to operate the liftgate.

HANDS-FREE POWER LIFTGATE

WARNINGS
It is extremely dangerous to ride in a cargo area, inside or outside of a
vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Make sure everyone in your vehicle is in a seat and properly using a safety belt. Failure to follow this warning could result in serious personal injury or death.
Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury.
Keep keys out of reach of children.
Do not allow children to play near an
open or moving power liftgate.
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Locks
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Stand clear of the liftgate area once the power liftgate begins to open or close.
Opening and Closing the Liftgate
The intelligent access key must be within 3 ft (1 m) of your vehicle.
1. Move your foot under and away from the rear bumper detection area in a single-kick motion. Do not move your foot sideways or the sensors may not detect the motion.
2. The liftgate opens or closes automatically.
Note: Allow the power system to open or close the liftgate. Manually pushing or pulling the liftgate may activate the obstacle detection feature and stop the power operation.
Note: Splashing water may cause the hands-free liftgate to open. Keep the intelligent access key away from the rear bumper detection area while washing your vehicle.
Note: Switching the ignition on or off while the liftgate is closing may cause the liftgate to reverse to the fully open position.
Note: You can also open or close the power liftgate using the remote control or power liftgate control buttons. See Power Liftgate (page 42).
Setting the Liftgate Open Height
See Power Liftgate (page 42).

KEYLESS ENTRY

General Information
The system will not function if:
Your vehicle battery has no charge.
The passive key battery has no charge.
The passive key frequencies are
jammed.
Note: If the system does not function, you will need to use the key blade to lock and unlock your vehicle.
The system allows you to operate your vehicle without the use of a key or remote control.
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Locks
Passive locking and unlocking requires a valid passive key to be located within one of the three external detection ranges. These are located approximately five feet (1.5 meters) from the front door handles and the liftgate.
Note: The system may not function if the passive key is close to metal objects or electronic devices, for example keys or a cell phone.
Passive Key
Your vehicle can be locked and unlocked using the passive key. You can also use the passive key as a remote control to lock and unlock your vehicle. See Locking and
Unlocking (page 38).
Locking Your Vehicle
Note: Your vehicle does not automatically
lock. If you do not touch a locking sensor your vehicle will remain unlocked.
Locking buttons are located on each of the front doors.
For central locking and to arm the alarm, press a locking button once.
For double locking and to arm the alarm, press a locking button twice within three seconds.
Note: When locking your vehicle, do not grip the door handle.
Note: Keep the door handle surface clean to make sure the system operates correctly.
Note: Your vehicle will remain locked for approximately one second. When the delay period is over, you can open the doors again, provided the passive key is within the respective detection range.
Two short flashes of the direction indicators confirms that all the doors and the liftgate have been locked and that the alarm has been armed.
Liftgate
The liftgate cannot be closed and will reopen if the passive key is located inside the luggage compartment with the doors locked.
Note: If a second valid passive key is located within the liftgate detection range, the liftgate can be closed.
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Locks
Unlocking Your Vehicle
Pull an exterior door handle to unlock and open the door. Do not touch the lock sensor on the front of the handle.
One long flash of the direction indicators confirms that all the doors and the liftgate have been unlocked and that the alarm has been disarmed.
Note: A valid passive key must be located within the detection range of that door.
Unlocking Only the Driver's Door
You can program the system so that only the driver door is unlocked. See Locking and Unlocking (page 38).
If the unlocking function is reprogrammed so that only the driver door is unlocked the following will occur:
If the drivers door is the first door which is opened, the other doors will remain locked. All the other doors can be unlocked from inside your vehicle by pressing the unlock button located on the driver's and front passenger's door. Doors can be unlocked individually by pulling the interior door handles on those doors.
If the front passenger's door is the first door which is opened, all the doors and the liftgate will be unlocked.
Disabled Keys
Any keys left inside your vehicle interior when it is locked will be disabled.
You cannot use a disabled key to switch the ignition on or start the engine.
You must enable all passive keys again in order to use them. To enable all your passive keys, unlock your vehicle using a passive key that has not been disabled or the remote control unlocking function. All passive keys will then be enabled if you switch the ignition on or you start your vehicle with a valid key.
Note: You can still start your vehicle when the passive key is in the back-up position. See Push Button Ignition Switch (page
118).
Locking and Unlocking the Doors with the Key Blade
1. Carefully remove the cover.
2. Remove the key blade and insert it into the lock.
Note: Only the driver's door handle has a lock cylinder.
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Locks

PASSIVE ANTI-THEFT SYSTEM

Principle of Operation
The system prevents someone from starting the engine with an incorrectly coded key.
Note: Do not leave correctly coded keys in the vehicle. Always take your keys and lock all doors when leaving the vehicle.
Coded Keys
If you lose a key, you can obtain a replacement from an authorized dealer. If possible, provide them with the key number from the tag provided with the original keys. You can also obtain extra keys from an authorized dealer.
Note: Have all of your remaining keys erased and recoded if you lose a key. Have replacement keys coded together with recoding your remaining keys. See an authorized dealer for further information.
Note: Do not shield your keys with metal objects. This may prevent the receiver from recognizing a coded key.
Arming the Engine Immobilizer
When you switch the ignition off the engine immobilizer will arm automatically after a short time.
Disarming the Engine Immobilizer
When you switch the ignition on the engine immobilizer will disarm automatically if a correctly coded key is used.
If you are unable to start your vehicle with a correctly coded key, have your vehicle checked by an authorized dealer.
ANTI-THEFT ALARM ­VEHICLES WITH: INTEGRAL BATTERY
Alarm System
WARNING
Do not arm the alarm with full guard if passengers, animals or other moving objects are inside your
vehicle.
Perimeter Alarm
The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood.
Interior Sensors
Note: Do not cover up the interior lamp unit
sensors.
The sensors act as a deterrent against unauthorized access by sensing any movement within your vehicle.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Security

Battery Back-up Sounder
The battery back-up sounder is an additional alarm system, which sounds a siren if your vehicle battery or the battery back-up sounder is disconnected. When you lock your vehicle the system is armed. The sounder has its own battery and will sound an alarm siren even if someone disconnects your vehicle battery or the battery back-up sounder itself.
Triggering the Alarm
Once armed, the alarm is triggered in any of the following ways:
If someone opens a door, the liftgate or the hood without a valid key or remote control.
If someone removes the audio or navigation system.
If you switch your vehicle on without a correctly coded key.
If the interior sensors detect movement within your vehicle.
On vehicles with a battery back-up sounder, if someone disconnects your vehicle battery or the battery back-up sounder itself.
If the alarm is triggered, the alarm horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes.
Any further attempts to perform one of the above sounds the alarm again.
Full and Reduced Guard
Full Guard
Full guard is the standard setting. In full guard, the interior sensors are on
when you arm the alarm.
Reduced Guard
In reduced guard, the interior sensors are off when you arm the alarm.
Selecting Full or Reduced Guard
You can select full or reduced guard using the information display. See General
Information (page 80).
Ask on Exit (If Equipped)
You can set the information display to ask you each time which level of guard you wish to set.
Using the information display controls, scroll to:
Action and DescriptionMessage
Press the OK button.Settings
Press the OK button.Vehicle settings
Press the OK button.Alarm
Press the OK button.Ask on exit
Appears in the information display each time you switch your vehicle off.
Reduced
If you wish to arm the alarm with reduced guard, press the OK button when this message appears.
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Security
Action and DescriptionMessage
If you wish to arm the alarm with full guard, leave your vehicle without pressing the OK button.
Note: Selecting reduced guard does not set the alarm permanently to reduced guard. It sets it to reduced guard only for the current locking cycle.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Locks (page 38).
Disarming the Alarm
Vehicles Without Keyless Entry
Perimeter Alarm
Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key or unlocking the doors with the remote control.
Category One Alarm
Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key within 12 seconds or unlocking the doors with the remote control.
Vehicles with Keyless Entry
Note: A valid passive key must be located
within the detection range of that door for keyless entry. See Keyless Entry (page 45).
Perimeter Alarm
Disarm and silence the alarm by unlocking the doors and switching your vehicle on or unlocking the doors with the remote control.
Category One Alarm
Disarm and silence the alarm by unlocking the doors and switching your vehicle on within 12 seconds or unlocking the doors or the liftgate with the remote control.
ANTI-THEFT ALARM ­VEHICLES WITH: INTERIOR SENSOR
Alarm System
WARNING
Do not arm the alarm with full guard if passengers, animals or other moving objects are inside your
vehicle.
Perimeter Alarm
The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood. It also protects the audio unit.
Interior Sensors
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Security
Note: Do not cover up the interior lamp unit
sensors.
The sensors act as a deterrent against unauthorized intrusion by sensing any movement inside your vehicle.
Triggering the Alarm
Once armed, the alarm is triggered in any of the following ways:
If someone opens a door, the liftgate or the hood without a valid key or remote control.
If someone removes the audio unit or navigation system.
If you switch your vehicle on without a correctly coded key.
If the interior sensors detect movement within your vehicle.
If the alarm is triggered, the alarm horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes.
Any further attempts to perform one of the above will trigger the alarm again.
Full and Reduced Guard
Full Guard
Full guard is the standard setting. In full guard, the interior sensors are on
when you arm the alarm.
Reduced Guard
In reduced guard, the interior sensors are off when you arm the alarm.
Selecting Full or Reduced Guard
You can select full or reduced guard using the information display. See General
Information (page 80).
Ask on Exit (If Equipped)
You can set the information display to ask you each time which level of guard you wish to set.
Using the information display controls, scroll to:
Action and DescriptionMessage
Press the OK button.Settings
Press the OK button.Vehicle settings
Press the OK button.Alarm
Press the OK button.Ask on exit
Appears in the information display each time you switch your vehicle off.
Reduced guard
If you wish to arm the alarm with reduced guard, press the OK button when this message appears. If you wish to arm the alarm with full guard, leave your vehicle without pressing the OK button.
Note: Selecting reduced guard does not set the alarm permanently to reduced guard. It sets it to reduced guard only for the current locking cycle.
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Security
Arming the Alarm
To arm the alarm, lock your vehicle. See
Locks (page 38).
Disarming the Alarm
Vehicles Without Keyless Entry
Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key or unlocking the doors with the remote control.
Vehicles with Keyless Entry
Note: A valid passive key must be located
within the detection range of that door for keyless entry. See Keyless Entry (page 45).
Disarm and silence the alarm by unlocking the doors and switching your vehicle on or unlocking the doors with the remote control.
ANTI-THEFT ALARM ­VEHICLES WITH: PERIMETER ALARM
The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood. It also protects the audio unit.
If the alarm is triggered, the alarm horn will sound and the hazard warning flasher will flash.
Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Locks (page 38).
Disarming the Alarm
Vehicles Without Keyless Entry
Disarm and silence the alarm by unlocking the doors with the key and switching your vehicle on with a correctly coded key or unlocking the doors with the remote control.
Vehicles With Keyless Entry
Note: A valid passive key must be located
within the detection range of that door for keyless entry. See Keyless Entry (page 45).
Disarm and silence the alarm by unlocking the doors and switching your vehicle on or unlocking the doors with the remote control.
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Security

ADJUSTING THE STEERING WHEEL

WARNING
Do not adjust the steering wheel when your vehicle is moving.
Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 104).
1. Unlock the steering column.
2. Adjust the steering wheel to the desired position.
3. Lock the steering column.

AUDIO CONTROL

Select the required source on the audio unit.
You can operate the following functions with the control:
Type One
Volume up.A Seek up or next.B Volume down.C Seek down or previous.D
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Steering Wheel

Type Two
Volume up.A Seek up or next.B Volume down.C Seek down or previous.D Press to select source.E
Seek, Next or Previous
Press the seek button to:
Tune the radio to the next or previous stored preset.
Play the next or the previous track.
Press and hold the seek button to:
Tune the radio to the next station up or down the frequency band.
Seek through a track.

VOICE CONTROL

Press the button to select or deselect voice control. See Using Voice Recognition (page 301).

CRUISE CONTROL

Type 1
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Steering Wheel
Type 2
See Cruise Control (page 158).

INFORMATION DISPLAY CONTROL

See General Information (page 80).

HEATED STEERING WHEEL

Press the button to switch the system on. The LED on the switch illuminates when the system is on.
Note: The system only operates when the engine is running.
Press the button to switch the system off. The system automatically controls the
temperature to avoid overheating. Under high interior temperature conditions,
there may be no perceived warming. This is normal and is not a sign of a system fault.
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Steering Wheel

WINDSHIELD WIPERS

Note: Fully defrost the windshield before
you switch the windshield wipers on. Note: Make sure you switch the windshield
wipers and vehicle power off before using an automatic car wash.
Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 241). If that does not resolve the issue, install new wiper blades. See Changing the Wiper Blades (page 241).
Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washers before wiping a dry windshield.
Single wipe.A Intermittent wipe.B Normal wipe.C High-speed wipe.D
Note: Move to position O marked on the wiper lever to switch off.
Intermittent Wipe
Short-wipe interval.A Intermittent wipe.B Long-wipe interval.C
Push the wiper lever up to switch the wipers on, and then use the rotary control to adjust the intermittent wipe interval.
Speed Dependent Wipers (If Equipped)
When your vehicle speed increases, the interval between wipes decreases.

AUTOWIPERS

Note: Fully defrost the windshield before
switching on the windshield wipers. Note: Check your wipers before you enter
a car wash to make sure you switched them off.
The autowipers feature uses a rain sensor. You can find it in the area around the interior mirror. The rain sensor monitors the amount of moisture on the windshield and automatically turns on the wipers. It adjusts the wiper speed by the amount of moisture that the sensor detects on the windshield.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Wipers and Washers

Highest sensitivity.A On.B Lowest sensitivity.C
Switch the autowipers on by moving the wiper lever up to the first position.
Switch the autowipers off by moving the wiper lever down.
Use the rotary control to adjust the sensitivity of the rain sensor:
Rotate the control down to low sensitivity, and the wipers turn on when the rain sensor detects a large amount of moisture on the windshield.
When you move the wiper lever up
to the first position and the autowiper system is on, the autowiper sensitivity setting adjusts the wiper speed according to the moisture on the windshield only.
When you lower the sensitivity, the
wipers remain in their ready position only. They do not wipe the windshield automatically unless the sensor detects moisture.
Move the wiper lever position up to
the second position to wipe the windshield on-demand.
Rotate the control up to high sensitivity, and the wipers turn on when the rain sensor detects a small amount of moisture on the windshield.
When you set the wiper control to
a higher sensitivity, the wipers wipe the windshield once.
Remember to move the wiper lever
position up to the second position to wipe the windshield on-demand.
The autowipers feature is active and ready when the wiper lever is in the first position and selected in the information display. You can change the autowipers feature to intermittent wipers through the information display. See General Information (page 80).
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Wipers and Washers
Note: Check your wiper function in the
information display. See General Information (page 80). The autowipers
feature functions only when you select the menu choice in the information display and you move the wiper lever up to the first position. The autowipers feature then remains on in the information display menu until you change it to intermittent wipe.
Note: If you switch autolamps on in conjunction with autowipers, your low beam headlamps turn on automatically when the rain sensor activates the windshield wipers continuously. See Autolamps (page 61).
Keep the outside of the windshield clean. The rain sensor is very sensitive. If the area around the mirror is dirty, then the wipers may operate if dirt, mist or insects hit the windshield.
Wet or winter driving conditions with ice, snow or salty road mist can cause inconsistent and unexpected wiping or smearing. In these conditions, you can do the following to help keep your windshield clear:
Lower the sensitivity of the autowipers to reduce the amount of smearing.
Switch to normal or high-speed wipe by moving the wiper lever up.
Switch the autowipers off and switch intermittent mode on through the information display. See General Information (page 80).
Switch the autowipers off by moving the wiper lever down.
Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, install new wiper blades. See Changing the Wiper Blades (page 241).

WINDSHIELD WASHERS

Note: Do not operate the washers when
the washer reservoir is empty. This may cause the washer pump to overheat.
To operate the washers and spray the windshield, pull the lever toward you. When you release the lever, the wipers will operate for a short time.

REAR WINDOW WIPER AND WASHERS

Rear Window Wiper
Note: Make sure you switch the rear
window wiper and ignition off before using an automatic car wash.
Intermittent wipe.A Low speed wipe.B Off.C
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Wipers and Washers
Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch low speed wipe on. Press the bottom of the button to switch the rear window wiper off.
When you switch on the front wipers and move the gearshift lever to reverse (R), rear intermittent wipe automatically turns on.
Rear Window Washer
Push the lever away from you to operate the rear window washer. When you release the lever, wiping continues for a short period of time.

HEADLAMP WASHERS

When the headlamps are on, the headlamp washers will operate with the windshield washers.
Note: The headlamp washers will not operate every time you use the windshield washers. This is to prevent the washer fluid reservoir from emptying quickly.
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Wipers and Washers

GENERAL INFORMATION

Condensation in Lamp Assemblies
Exterior lamps have vents to accommodate normal changes in air pressure.
Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation.
Clearing time may take as long as 48 hours under dry weather conditions.
Examples of acceptable condensation are:
The presence of a fine mist (no streaks, drip marks or large droplets).
A fine mist covers less than 50% of the lens.
Examples of unacceptable condensation are:
A water puddle inside the lamp.
Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation, have your vehicle checked by an authorized dealer.

LIGHTING CONTROL

OffA Parking lamps, instrument panel
lamps, license plate lamps and tail lamps
B
HeadlampsC
High Beams
Push the lever away from you to switch the high beam on.
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Lighting

Push the lever forward again or pull the lever toward you to switch the high beams off.
Headlamp Flasher
Slightly pull the lever toward you and release it to flash the headlamps.

AUTOLAMPS

The headlamps will switch on and off automatically in low light situations or during poor weather.
Note: It may be necessary to switch your headlamps on manually in severe weather conditions.
Note: If you have autolamps on, you can only switch the high beam on once autolamps has switched the headlamps on.
Note: If you switch autolamps on in conjunction with autowipers, low beam headlamps will illuminate automatically when the rain sensor activates the windshield wipers continuously.

INSTRUMENT LIGHTING DIMMER

HEADLAMP EXIT DELAY

After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone. The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed. You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on.
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Lighting

DAYTIME RUNNING LAMPS

WARNING
Always remember to switch your headlamps on in low light situations
or during inclement weather. The system does not activate the tail lamps and may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
To switch the system on:
1. Switch the ignition on.
2. Switch the lighting control to the off or
autolamp position.

AUTOMATIC HIGH BEAM CONTROL

WARNINGS
The system does not relieve you of
your responsibility to drive with due
care and attention. A manual override may be necessary if the system fails to switch the high beam on or off.
A manual override may be required
when approaching other road users
such as cyclists.
Do not use the system in fog.
In cold and severe weather
conditions the system may not
function. A manual override may be necessary in these cases.
The system may not deactivate the
high beam if the lights of oncoming
vehicles are hidden by obstacles (for example guard rails).
WARNINGS
Check and replace wiper blades regularly to ensure the camera
sensor has a clear view through the windscreen. Replacement wiper blades must be the correct length.
Note: Keep the windscreen free from obstructions such as bird droppings, insects and snow or ice.
Note: Reflective road signs may be detected as oncoming traffic and the headlamps will be switched to low beam.
Note: Always fit Ford Original Parts when replacing headlamp bulbs. Other bulbs may reduce system performance.
The system will automatically switch on high beams if it is dark enough and no other traffic is present. If it detects an approaching vehicle’s headlamps or tail lamps, or street lighting ahead the system will switch off high beam before it can distract other road users. Low beam will remain on.
A camera sensor is centrally mounted behind the windshield of your vehicle. This monitors conditions continuously to decide when to switch the high beams on and off.
Once the system is active the high beam will switch on if:
It is dark enough to require the use of
high beams and
there is no traffic or street lighting
ahead and
vehicle speed is greater than 25 mph
(40 km/h).
The high beam will switch off if:
The rear fog lamps are switched on.
The ambient light is high enough that
high beam is not required.
An approaching vehicle's headlamps
or tail lamps are detected.
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Lighting
Street lighting is detected.
Vehicle speed falls below 19 mph
(30 km/h).
The camera sensor is too hot or becomes blocked.
Activating the System
Switch the system on using the information display. See Information Displays (page
80). Turn the switch to the autolamps
position. See Autolamps (page 61).
The indicator will illuminate to confirm when the system is ready to assist.
Manually Overriding the System
Push or pull the lever to switch between high and low beam.

FRONT FOG LAMPS

Press the control to switch the fog lamps on or off.
You can switch the fog lamps on when the lighting control is in any position except off.

REAR FOG LAMPS

WARNINGS
Only use the rear fog lamps when visibility is restricted to less than 164 feet (50 meters).
Do not use the rear fog lamps when it is raining or snowing and visibility is more than 164 feet (50 meters).
Press the control to switch the fog lamps on or off.
You can switch the fog lamps on when either the front fog lamps or low beam headlamps are on.
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HEADLAMP LEVELING

Note: Vehicles with Xenon headlamps have
automatic headlamp leveling.
Raised headlamp beamsA Lowered headlamp beamsB
Adjust the level of the headlamps according to the load you are carrying in your vehicle.
Recommended Headlamp Leveling Switch Positions
Switch position
Load in luggage
compartment
*
Load
Second row seatsFront seats
0--1-2
0 (0.5)
**
--1-2
1 (0.5)
**
-
31-2
3 (0.5)
**
Max
*
31-2
4 (1.5)
**
Max
*
-1
*
See Vehicle Identification Plate (page 277).
**
Vehicles with active suspension.
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Lighting

CORNERING LAMPS

Headlamp beamA Cornering lamp beamB
The cornering lamps illuminate the inside of a corner when you are turning.

DIRECTION INDICATORS

Push the lever up or down to use the direction indicators.
Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change.

INTERIOR LAMPS

The lamps turn on when:
You open any door.
You press a remote control button.
You press the buttons on the map
lamps.
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Lighting
Front Interior Lamps (If Equipped)
Note: Press the door function switch to
switch off interior lights when you open any door. The indicator lamp illuminates amber when the door function is off. When the door function is off and you open a door, the courtesy and door lamps stay off. Press the switch again to switch the door function back on. The indicator lamp illuminates white when the door function is on. When the door function is on and you open a door, the courtesy and door lamps switch on.
Center Mounted Lamp
Left-hand side map lamp.A Right-hand side map lamp.B Door function switch.C All lamps on switch.D
Side Mounted Lamp
Map lamp.A Door function switch.B All lamps on switch.C

AMBIENT LIGHTING

The ambient lighting system illuminates the interior with a choice of several colors. The ambient lighting control is located in the overhead console.
Color paletteA Control knobB Search modeC
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Lighting
Rotate B past the first detent to switch on and adjust to the desired brightness.
Press A to cycle through the color choices. Press C to switch on all interior lamps and
the ambient lighting. Press C again to switch off the interior lamps and return the ambient lighting to the previously selected color.
The ambient lighting will switch on when the following conditions have been met:
you switch the ignition on
you switch the headlamps on
The ambient lighting will remain on until you switch the ignition off and one of the following conditions have been met:
you lock your vehicle
the accessory delay timer expires.
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POWER WINDOWS

WARNINGS
Do not leave children unattended in your vehicle and do not let them play with the power windows. They may
seriously injure themselves.
When closing the power windows, you should verify they are free of
obstructions and make sure that children and pets are not in the proximity of the window openings.
Press the control to open the window. Lift the control to close the window.
Note: You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise.
One-Touch Down (If Equipped)
Press the control fully and release it. Press again or lift it to stop the window.
One-Touch Up (If Equipped)
Lift the control fully and release it. Press or lift it again to stop the window.
Window Lock
Press the control to lock or unlock the rear window controls. It lights when the rear window controls lock.
Bounce-Back (If Equipped)
The window stops automatically while closing. It reverses some distance if there is an obstacle in the way.
Overriding the Bounce-Back Feature
WARNING
When you override the bounce-back feature the window will not reverse
if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle.
Proceed as follows to override this protection feature when there is a resistance, for example in winter:
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Windows and Mirrors

1. Close the window twice until it reaches the point of resistance and let it reverse.
2. Close the window a third time to the point of resistance. You disabled the bounce-back feature and you can now close the window manually. The window travels past the point of resistance and you can close it fully.
Contact an authorized dealer as soon as possible if the window does not close after the third attempt.
Resetting the Bounce-Back Feature
WARNING
The bounce-back feature remains turned off until you reset the memory.
If you have disconnected the battery, you must reset the bounce-back memory separately for each window.
1. Lift and hold the control until the window is fully closed.
2. Release the control.
3. Lift and hold the control again for a few seconds.
4. Release the control.
5. Lift and hold the control again for a few seconds.
6. Release the control.
7. Press and hold the control until the window is fully open.
8. Lift and hold the control until the window is fully closed.
9. Release the control.
10. Open the window and then try to
close it automatically.
11. Repeat the procedure if the window
does not close automatically.
Accessory Delay (If Equipped)
You can use the window controls for several minutes after switching off the ignition or until opening either front door.

GLOBAL OPENING AND CLOSING

You can also operate the power windows with the ignition off using the global opening and global closing function.
Note: Global opening will only operate for a short period of time after you have unlocked your vehicle using the remote control.
Note: Global closing will only operate if you have set the memory correctly for each window. See Power Windows (page 68).
Global Opening (If Equipped)
To open all the windows:
1. Press and release the remote control unlock button.
2. Press and hold the remote control unlock button for at least three seconds.
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Windows and Mirrors
Press the lock or unlock button to stop the opening function.
Global Closing (If Equipped)
Vehicles Without Keyless Entry
WARNING
Take care when using global closing. In an emergency, press the lock or unlock button immediately to stop.
To close all the windows, press and hold the remote control lock button for at least three seconds. Press the lock or unlock button to stop the closing function. The bounce-back function is also on during global closing.
Vehicles With Keyless Entry
WARNING
Take care when using global closing. In an emergency, touch a door handle lock sensor to stop.
Note: Global closing can be switched on using the drivers door handle. Global opening and closing can also be switched on using the buttons on the passive key.
To close all the windows, press and hold the drivers door handle for at least three seconds. The bounce-back function is also on during global closing.

EXTERIOR MIRRORS

Power Exterior Mirrors
WARNING
Do not adjust the mirrors when your vehicle is moving.
Left-hand mirrorA OffB Right-hand mirrorC
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Windows and Mirrors
Press the arrows to adjust the mirror.
Fold-Away Exterior Mirrors
Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position.
Power-Folding Mirrors
When you switch the ignition on, you can use the power-folding feature. Press the control to fold or unfold the mirrors.
Note: You can operate the mirrors (mirror tilting and folding) for several minutes after switching off the ignition. When you open a door, the power-folding feature automatically turns off.
Press the button again to stop and reverse the direction of movement.
Note: Continuous folding and unfolding of the mirrors will cause them to overheat and shut down for a short time. This is to avoid permanent damage.
Heated Exterior Mirrors (If Equipped)
See Heated Windows and Mirrors (page
99).
Blind Spot Monitor (If Equipped)
See Blind Spot Information System (page 173).

INTERIOR MIRROR

WARNING
Do not adjust the mirror when your vehicle is moving.
Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products.
You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side.
Pull the tab below the mirror toward you to reduce glare at night.
Auto-Dimming Mirror (If Equipped)
Note: Do not block the sensors on the front
and back of the mirror. Mirror performance may be affected. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor.
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Windows and Mirrors
The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle. It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up.

SUN VISORS

Rotate the sun visor toward the side window and extend it rearward for extra shade.
Illuminated Vanity Mirror (If Equipped)
Lift the cover to switch the lamp on.

SUN SHADES

WARNINGS
Do not let children play with the sun shade or leave them unattended in the vehicle. They may seriously hurt
themselves.
When closing the sun shade, you should verify that it is free of
obstructions and make sure that children and pets are not in the proximity of the sunshade.
The control is located in the overhead console.
The sun shade has a one-touch open and close feature. To stop motion during one-touch operation, press the control a second time.
Opening and Closing the Sun Shade
Fully press and release the front of the control to open the sun shade.
Fully press and release the rear of the control to close the sun shade.
Bounce-Back
The sun shade will stop automatically while closing. It will reverse some distance if there is an obstacle in the way.
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Windows and Mirrors
Sun Shade Relearning
WARNING
The bounce-back function is not active during this procedure. Make sure that there are no obstacles in
the way of the moving sun shade.
Note: You must start the relearning process within 30 seconds of switching the ignition on.
In case the sun shade no longer opens or closes properly, follow this relearning procedure:
1. Press the front of the control to the first action point twice and release it within two seconds.
2. Press the rear of the control to the first action point twice and release it within two seconds.
3. Press and hold the front of the control to the first action point, until the sun shade fully opens.
4. Press and hold the rear of the control to the first action point, until the sun shade fully closes.
If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end. Switch the ignition off, wait for another 30 seconds and then switch the ignition back on again. Start the procedure again from the beginning.
Confirm that relearning was successful by opening and closing the sun shade.
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Windows and Mirrors

GAUGES

Information display.A Speedometer.B Engine coolant temperature gauge.C Fuel gauge.D Tachometer.E
Information Display
Odometer
Records the total distance traveled by your vehicle.
Outside Air Temperature
Shows the outside air temperature.
Trip Computer
See Trip Computer (page 83).
Vehicle Settings and Personalization
See General Information (page 80).
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Instrument Cluster

Engine Coolant Temperature Gauge
WARNING
Never remove the coolant reservoir cap while the engine is running or hot.
At normal operating temperature the indicator will remain in the center section.
Note: Do not restart the engine until the cause of overheating has been determined and resolved.
If the needle enters the red section, the engine is overheating. Stop the engine, switch the ignition off and determine the cause once the engine has cooled down. See Engine Coolant Check (page 237).
Fuel Gauge
Switch the ignition on. The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located.

WARNING LAMPS AND INDICATORS

The following warning lamps and indicators alert you to a vehicle condition that may become serious. Some lamps illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information.
Note: Some warning indicators appear in the information display and operate the same as a warning lamp but do not illuminate when you start your vehicle.
Anti-Lock Braking System Warning Lamp
If it illuminates when you are driving, this indicates a
malfunction. You will continue to have the normal braking system (without anti-lock braking system) unless the brake system warning lamp is also illuminated. Have your vehicle checked by an authorized dealer.
Automatic High Beam Lamp (If
Equipped)
It will illuminate when this
feature is on. See Automatic
High Beam Control (page 62).
Battery Warning Lamp
If it illuminates when driving, this
indicates a malfunction. Switch
off all unnecessary electrical equipment. Have your vehicle checked by an authorized dealer immediately.
Blind Spot Monitor Indicator (If
Equipped)
It will illuminate when you switch
this feature off or in conjunction
with a message. See Blind Spot
Information System (page 173). See Information Messages (page 83).
Brake System Warning Lamp
It will illuminate when you
engage the parking brake with
the ignition on.
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Instrument Cluster
If it illuminates when you are driving, check that the parking brake is not engaged. If the parking brake is not engaged, this indicates low brake fluid level or a brake system malfunction. Have your vehicle checked by an authorized dealer immediately.
WARNING
Driving your vehicle with the warning lamp on is dangerous. A significant
decrease in braking performance may occur. It will take you longer to stop your vehicle. Have your vehicle checked by an authorized dealer immediately. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.
Cruise Control Indicator (If Equipped)
It will illuminate when you switch this feature on. See Using
Cruise Control (page 158).
Direction Indicator
Illuminates when the left or right direction indicator or the hazard
warning flasher is turned on. If the indicators stay on or flash faster, check for a burnt out bulb. See Changing a Bulb (page 243).
Door Ajar
Displays when the vehicle is on
and any door is not completely
closed.
Engine Oil Warning Lamp
WARNING
If it illuminates when you are driving do not continue your journey, even if the oil level is correct. Have your
vehicle checked.
If it illuminates with the engine running or when you are driving,
this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. See Engine Oil Check (page 237).
Engine Warning Lamps
Malfunction Indicator Lamp
All Vehicles
If it illuminates when the engine is running, this indicates a malfunction. The engine will continue to run but it may have limited power. If it flashes when you are driving, reduce the speed of your vehicle immediately. If it continues to flash, avoid heavy acceleration or deceleration. Have your vehicle checked by an authorized dealer immediately.
WARNING
Have this checked immediately.
Fasten Safety Belt Warning Lamp
It will illuminate and a chime will
sound to remind you to fasten
your safety belt. See Safety
Belt Minder (page 26).
Front Airbag Warning Lamp
If the warning lamp does not
illuminate during start up,
remains on or flashes, the system may be disabled.
Have your vehicle checked by an authorized dealer.
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Instrument Cluster
Front Fog Lamps Indicator
It will illuminate when you switch the front fog lamps on.
Frost Warning Lamp
WARNING
Even if the temperature rises to above 39°F (4°C) there is no guarantee that the road is free of
hazards caused by inclement weather.
It will illuminate when the outside air temperature is 39°F (4°C) or below.
Glow Plug Indicator
See Starting a Diesel Engine (page 124).
High Beam Indicator
It will illuminate when you switch the high beam headlamps on. It will flash when you use the
headlamp flasher.
Information Indicator
It will illuminate when a new message is stored in the
information display. It will be red or amber in color depending on the severity of the message and will remain on until the cause of the message has been rectified. See Information Messages (page 83).
Liftgate Ajar
Lights when the liftgate is not
completely closed.
Low Fuel Level Warning Lamp
If it illuminates when you are driving, refuel as soon as possible.
Low Washer Fluid
Lights when the windshield washer fluid is low.
Headlamp and Parking Lamp Indicator
It will illuminate when you switch the headlamps or parking lamps on.
Rear Fog Lamps Indicator
It will illuminate when you switch the rear fog lamps on.
Shift Indicator
It will illuminate to inform you that shifting to a higher or lower gear as indicated may give better fuel economy and lower CO2 emissions. It will not illuminate during periods of high acceleration, braking or when
the clutch pedal is pressed.
Stability Control Off Indicator
It will illuminate when you switch the system off. It will go out
when you switch the system back on or when you switch the ignition off.
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Instrument Cluster
Stability Control Warning Lamp
It will flash when the system is active. If it remains illuminated
or does not illuminate when you switch the ignition on, this indicates a malfunction. During a malfunction the system will switch off. Have your vehicle checked by an authorized dealer immediately.
Start-Stop Active Indicator
It will illuminate when the
automatic engine stop occurs.
See Auto-Start-Stop (page
127). See Information Messages (page
83).
Start-Stop Unavailable Indicator
It will illuminate when automatic
engine stop is not available. See
Auto-Start-Stop (page 127). See Information Messages (page 83).

AUDIBLE WARNINGS AND INDICATORS

Automatic Transmission
Sounds when you open the driver's door and do not move the transmission selector lever to position P.
Key Outside Car
Vehicles With Keyless System
Sounds when you close the door, the engine is running and the system does not detect a passive key inside your vehicle.
Headlamps On
Sounds when you remove the key from the ignition and open the driver's door and you have left the headlamps or parking lamps on.
Fuel Gauge
Switch the ignition on. The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The fuel gauge may vary slightly when your vehicle is moving or on a gradient. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located.
Low Fuel Reminder
Vehicles with Trip Computer
A low fuel level reminder displays and sounds when the distance to empty reaches 75 mi (120 km) for MyKey and 50 mi (80 km) for all other keys.
Note: The low fuel reminder can appear at different fuel gauge positions depending on fuel economy conditions. This variation is normal.
Vehicles without Trip Computer
A low fuel level reminder displays and sounds when the fuel gauge needle is at 1/16th.
Safety Belt Minder
WARNINGS
The safety belt minder remains in stand-by mode when the front safety belts have been fastened. It will
sound if either safety belt is unfastened.
Do not sit on top of a fastened safety belt to prevent the safety belt minder
from coming on. The occupant protection system will only provide optimum protection when you use the safety belt properly.
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Instrument Cluster
Sounds when your vehicle speed exceeds the pre-determined limit and the front safety belts are unfastened. The chime will stop after a period of time.
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Instrument Cluster

GENERAL INFORMATION

WARNING
Driving while distracted can result in loss of vehicle control, crash and
injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
You can control various systems on your vehicle using the information display controls on the steering wheel.
The information display shows the corresponding information.
Information Display Controls
Press the up and down arrow buttons to scroll through and highlight the options within a menu.
Press the right arrow button to enter a submenu.
Press the left arrow button to exit a submenu.
Press the OK button to choose and confirm settings or messages.
Menu Structure - Information Display
You can access the menu using the information display control.
Note: It may describe options not fitted to the vehicle you have purchased.
Trip computer 1 and 2
1
Option to display all the values on screen.
Speed
Trip odometer
Ford EcoModeAverage fuel
Gear shifting
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Information Displays

Trip computer 1 and 2
1
Anticipation
Speed
Ford EcoMode
Instant fuel
Dist to empty
Trip timer
Average speed
Option to select for navigation display.
1
See Trip Computer (page 83).
Information
Driver alert
Traffic signs
MyKey
MyKey
System check
Settings
Traction ctrlDriver assist
BLIS
City Stop
Forward alert
Cross traffic alrt
AdaptiveCruise control
Normal
Driver alert
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Information Displays
Settings
Hill start assist
Tyre monitor
Traffic signs
Lane keeping
Aux heaterVehicle settings
Heater clockPark heater
Time 1
Time 2
Once
Heat now
Full guardAlarm
Reduced
Ask on exit
Park slot foundChimes
Information
Warning
Traffic (R/L)Lighting
Auto highbeam
Rain light
Hdlamp delay
Rain sensingWipers
Hold OK to create.Create MyKeyMyKey
Always on or user selectable.Traction ctrl
Always on or user selectable.ESC
User selectable or off.Max speed
User selectable or off.Speed warning
Volume limit
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Information Displays
Settings
Always on or user selectable.Do not disturb
Hold OK to clear all MyKeys.Clear all
Choose your applicable setting.LanguageDisplay
Vehicle graphic
Choose your applicable setting.Measure unit
Choose your applicable setting.Temp unit
System Check
All active warnings will display first if applicable. The system check menu may appear different based upon equipment options and current vehicle status. Use the up and down arrow buttons to scroll through the list. See Information
Messages (page 83).

TRIP COMPUTER

Resetting the Trip Computer
Press and hold OK on the current screen to reset the respective trip, distance, time and average fuel consumption information.
All Values
Indicates all the respective trip, distance, time and average fuel consumption information.
Average Fuel Consumption
Indicates the average fuel consumption since the function was last reset.
Distance to Empty
Indicates the approximate distance your vehicle will travel on the fuel remaining in the tank. Changes in driving pattern may cause the value to vary.
Outside Air Temperature
Shows the outside air temperature.
Trip Odometer
Registers the distance traveled of individual journeys.
Trip Timer
Registers the elapsed time of individual journeys or the total time since the function was last reset.

INFORMATION MESSAGES

Note: Depending on your vehicle options
and instrument cluster type, not all of the messages will display or be available.
Note: The information display may abbreviate or shorten certain messages.
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Information Displays
Press the OK button to acknowledge and remove some messages from the information display.
The information display will automatically remove other messages after a short period of time.
You need to confirm certain messages before you can access the menus.
Message Indicator (If Equipped)
The message indicator illuminates to supplement some messages.
The indicator will be red or amber depending on the severity of the condition and it remains on until the condition is resolved.
A system-specific symbol with a message indicator may supplement some messages.
Active City Stop
ActionMessage
See Active City Stop (page 178).Active City Stop Auto braking
See Active City Stop (page 178).
Active City Stop Sensor blocked Clean screen
See Active City Stop (page 178).Active City Stop not available
Airbag
ActionMessage
Displays when the system requires service due to a
malfunction. Contact an authorized dealer.
Airbag fault Service now
Alarm
ActionMessage
Displays when the alarm has been triggered due to
unauthorized entry. See Anti-Theft Alarm (page 52).
Alarm activated Check Vehicle
Displays when the system requires service due to a
malfunction. Contact an authorized dealer.
Alarm fault Service required
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Information Displays
Battery and Charging System
ActionMessage
Stop your vehicle as soon as it is safe to do so and
switch off the ignition. Contact an authorized dealer.
Electrical system overvoltage
Stop safely
Displays to warn of a low battery condition. Turn off
all unneeded electrical accessories. Contact an
authorized dealer.
Battery low See manual
Blind Spot Information and Cross Traffic Alert System
ActionMessage
Displayed when the blind spot information system and
cross traffic alert system sensors are blocked. See
Blind Spot Information System (page 173).
BLIS Low visibility See manual
Displayed when a fault with the system has occurred.
Contact an authorized dealer as soon as possible.
BLIS: right sensor fault Service
required
Displayed when a fault with the system has occurred.
Contact an authorized dealer as soon as possible.
BLIS: left sensor fault Service
required
Displayed when the system is not available due to trailer use. See Blind Spot Information System
(page 173).
BLIS not available Trailer
attached
Displayed when the system detects a vehicle. See
Blind Spot Information System (page 173).
Cross traffic Vehicle coming
from right
Displayed when the system detects a vehicle. See
Blind Spot Information System (page 173).
Cross traffic Vehicle coming
from left
Displayed when the blind spot information system and
cross traffic alert system sensors are blocked. See
Blind Spot Information System (page 173).
Cross traffic Sensor blocked See
manual
Displays when the system requires service due to a
malfunction. Contact an authorized dealer.
Cross traffic malfunction
Service required
Displayed when the system is not available due to trailer use. See Blind Spot Information System
(page 173).
Cross traffic disabled Trailer
attached
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Information Displays
Child Safety Locks
ActionMessage
Retry to activate or deactivate the system. If the issue persists
contact an authorized dealer.
Child lock fault Service
required
Engine
ActionMessage
Engine service is required. Contact an authorized
dealer.
Engine fault Service now
Displays when the engine temperature is too high. Stop the vehicle in a safe place and allow the engine to cool.
If the problem persists, contact an authorized dealer.
See Engine Coolant Check (page 237).
High engine temperature Stop
safely
Displays when the engine has reduced power in order
to help reduce high coolant temperature.
Power reduced to lower engine
temperature
Hill Start Assist
ActionMessage
Displays when hill start assist is not available. Contact an authorized dealer. See Hill Start Assist (page 140).
Hill start assist not available
Keyless Vehicle
ActionMessage
Displays to remind you that the key is in the trunk. See
Push Button Ignition Switch (page 118).
Ford KeyFree Key inside vehicle
Displayed if the key is not detected by the system. See
Push Button Ignition Switch (page 118).
Ford KeyFree No key detected
Displayed as a reminder to turn off the vehicle. See
Push Button Ignition Switch (page 118).
Ford KeyFree Switch ignition off
Press POWER
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Information Displays
ActionMessage
Displayed as a reminder to press the brake while
starting the vehicle.
Press brake to start
Displayed when a valid key is not detected within the
vehicle. See Push Button Ignition Switch (page 118).
Ford KeyFree Key not inside car
Displays when the key battery is low. Change the
battery as soon as possible. See Remote Control
(page 31).
Key Battery low Replace soon
Lane Keeping Aid
ActionMessage
Displays when the system has detected a condition that requires service. Have your vehicle checked by an author­ized dealer.
Lane keeping sys malfunc­tion Service required
Lighting
ActionMessage
Displays when the brake lamp bulb has burned out.
Contact an authorized dealer.
Brake lamp Bulb fault
Displays when the rear fog lamp bulb has burned out.
Contact an authorized dealer.
Rear fog lamp Bulb fault
Displays when the low beam headlamp bulb has
burned out. Contact an authorized dealer.
Low beam Bulb fault
Displays when an electrical system problem occurs
with the headlamp system. Contact an authorized
dealer.
Headlamp fault Service required
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Information Displays
Maintenance
ActionMessage
Displays when the engine oil life is depleted and
requires a change. See Engine Oil Check (page 237).
Oil change required
Indicates the brake fluid level is low and the brake
system should be inspected immediately. See Brake
Fluid Check (page 238).
Brake fluid level low Service
now
MyKey
ActionMessage
Displays when MyKey is active.MyKey active Drive Safely
Displays when a MyKey is in use and the MyKey speed
limit is on and the vehicle speed is approaching 80
mph (130 km/h).
MyKey Vehicle near top speed
Displays when a MyKey is in use and the MyKey speed
limit is reached.
MyKey Vehicle at top speed
Displays when MyKey is active.MyKey Check speed Drive safely
Displays when a MyKey is in use and Belt-Minder is
activated.
MyKey Buckle up to unmute
audio
Displays when a MyKey is in use and park aid is activ-
ated.
MyKey Park aid cannot be
deactivated
Displays when trying to create a MyKey with a key
already designated as a MyKey.
MyKey Key is already MyKey
Displays when programming a MyKey.MyKey ESC cannot be deactiv-
ated
Occupant Protection
ActionMessage
Displays when the system has detected a condition that requires service. Have your vehicle checked by an author­ized dealer as soon as possible.
Service Beltminder
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Information Displays
Park Aid
ActionMessage
Displays when the system has detected a condition
that requires service. Contact an authorized dealer.
See Principle of Operation (page 144).
Parking aid malfunction Service
required
Park Brake
ActionMessage
Displays when the parking brake is set, the engine is
running and the vehicle is driven more than 3 mph (5
km/h). If the warning stays on after the parking brake
is released, contact an authorized dealer.
Park brake applied
Power Steering
ActionMessage
The power steering system is not working. Stop the
vehicle in a safe place. Contact an authorized dealer.
Steering loss Stop safely
The power steering system is not working. Stop the
vehicle in a safe place. Contact an authorized dealer.
Steering assist malfunction
Service required
The power steering system has detected a condition
within the power steering system or passive entry or
passive start system requires service. Contact an
authorized dealer.
Steering malfunction Service
now
Starting System
ActionMessage
Displays when starting the vehicle as a reminder to
apply the brake.
Press brake to start
Displays when the vehicle fails to start.Cranking time exceeded
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Information Displays
Start-Stop
ActionMessage
Switch the ignition off before leaving your vehicle if the system has shut down the engine. See Auto-Start-Stop (page 127).
Auto StartStop Switch igni­tion off
The engine needs to be restarted, press the clutch pedal to start. See Auto-Start-Stop (page 127).
Auto StartStop Press a pedal to start engine
Select neutral for the system to restart the engine. See Auto-Start-Stop (page 127).
Auto StartStop Select neutral to start engine
The system is not functioning. A manual restart is required. See Auto-Start-Stop (page 127).
Auto StartStop Manual restart required
The engine needs to be restarted manually, but the trans­mission is not in P. See Auto-Start-Stop (page 127).
Auto StartStop Shift to P, then Restart Engine
The engine needs to be restarted, press the brake pedal to start. See Auto-Start-Stop (page 127).
Auto StartStop Press Brake to Start Engine
Transmission
ActionMessage
See an authorized dealer.Transmission malfunction
Service now
The transmission is overheating and needs to cool.
Stop in a safe place as soon as its possible.
Transmission overheating Stop
safely
Transmission is getting hot. Stop to let it cool or speed
up.
Transmission overheating Stop
safely
Displays as a reminder to shift into park.Transmission not in Park Select
P
Displays to request the operator to apply the brake as
needed by the transmission.
Press brake to unlock selector
lever
Displays when the transmission shift lever is unlocked
and free to select gears.
Selector lever unlocked
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Information Displays
Tyre Pressure Monitoring System
ActionMessage
Displays when one or more tires on your vehicle have
low tire pressure. See Tire Pressure Monitoring
System (page 258).
Check tyre pressures
Displays when the tire pressure monitoring system is
malfunctioning. If the warning stays on or continues
to come on, contact an authorized dealer. See Tire
Pressure Monitoring System (page 258).
Tyre monitor malfunction
Service required
Displayed when a tire pressure sensor is malfunc-
tioning, or your spare tire is in use. More information
on how the system operates under these conditions
is available. See Tire Pressure Monitoring System
(page 258). If the warning stays on or continues to come
on, contact an authorized dealer as soon as possible.
Tyre sensors not detected
Check handbook
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Information Displays

PRINCIPLE OF OPERATION

Outside Air
Keep the air intakes in front of the windshield free from obstruction (such as snow or leaves) to allow the climate control system to function effectively.
Recirculated Air
WARNING
Prolonged use of recirculated air may cause the windows to mist up. If the windows mist up, follow the settings
for demisting the windshield.
The air currently in the passenger compartment recirculates. Outside air does not enter your vehicle.
Heating
Heating performance depends on the temperature of the engine coolant.
General Information on Controlling the Interior Climate
Fully close all the windows.
Warming the Interior
Direct the air toward your feet. In cold or humid weather conditions, direct some of the air toward the windshield and the door windows.
Cooling the Interior
Direct the air toward your face.
Air Conditioning
The system directs air through the evaporator for cooling. The evaporator extracts humidity from the air to help keep the windows free of mist. The system directs the resulting condensation to the outside of your vehicle, which may cause a small pool to form under your vehicle. This is normal.
Note: The air conditioning operates only when the temperature is above 39°F (4°C).
Note: When you use air conditioning, your vehicle uses more fuel.

AIR VENTS

Center Air Vents
To close the air vent, turn the thumbwheel above the vent fully downward.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing

Climate Control

Side Air Vents
To close the air vent, turn the thumbwheel to the left of the vent fully downward.

MANUAL CLIMATE CONTROL

Fan speed control: Adjust the volume of air circulated in the vehicle.A A/C: Press the button to turn the air conditioning on or off. Use air conditioning
with recirculated air to improve cooling performance and efficiency.
B
Heated windshield (if equipped): Press the button to clear the heated windshield of thin ice and fog. See Heated Windshield (page 99).
C
Air distribution control: Adjust the control to turn airflow from the windshield, instrument panel, or footwell vents on or off. You can distribute air through any combination of these vents.
D
Heated rear window: Press the button to switch the heated rear window on and off. See Heated Windows and Mirrors (page 99).
E
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Climate Control
Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates. This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle.
F
Temperature control: Control the temperature of the air circulated in your vehicle.
G
MAX Defrost: Adjust the control to switch on defrost. Outside air flows through the windshield vents, air conditioning automatically turns on, and fan automatically adjusts to the highest speed. You can also use this setting to defrost and clear the windshield of a thin covering of ice.
H
MAX A/C: Adjust the control for maximum cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on and the fan automatically adjusts to the highest speed.
I
Heated seats (if equipped): Press the button to switch the heated seats on and off. See Heated Seats (page 115).
J
Power: Press the button to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle.
K

AUTOMATIC CLIMATE CONTROL

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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Climate Control
AUTO: Press the button to turn on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature. You can also use the AUTO button to turn off dual zone operation by pressing and holding the button for more than two seconds.
A
Heated windshield (if equipped): Press the button to clear the heated windshield of thin ice and fog. See Heated Windshield (page 99).
B
Fan speed control: Adjust the volume of air circulated in the vehicle.C Air distribution control: Adjust the control to turn airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through any combination of these vents.
D
Climate control display: The display shows the set temperatures and the fan speed.
E
Heated rear window: Press the button to switch the heated rear window on and off. See Heated Windows and Mirrors (page 99).
F
A/C: Press the button to turn air conditioning compressor on or off. Use air conditioning with recirculated air to improve cooling performance and efficiency.
G
Note: In certain conditions (for example, maximum defrost), the air conditioning compressor may continue to operate even though the air conditioning is switched off.
Recirculated air: Press the button to switch between outside air and recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and may reduce unwanted odors from entering your vehicle.
H
Note: Recirculated air may turn off automatically (or be prevented from turning on) in all airflow modes except MAX A/C to reduce risk of fogging. Recirculated air may also turn on and off automatically in Panel or Panel and Floor airflow modes during hot weather in order to improve cooling efficiency.
Heated seats (if equipped): Press the button to switch the heated seats on and off. See Heated Seats (page 115).
I
MAX A/C: Press the button to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on, and the fan automatically adjusts to the highest speed.
J
MAX Defrost: Press the button to switch on defrost. Outside air flows through the windshield vents, air conditioning automatically turns on, and fan automatically adjusts to the highest speed. You can also use this setting to defrost and clear the windshield of a thin covering of ice. The heated rear window also automatically turns on when you select maximum defrost.
K
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Climate Control
Note: To prevent window fogging, you cannot select recirculated air when
maximum defrost is on. Power: Press the button to switch the system on and off. When the system is
off, it prevents outside air from entering the vehicle.
L
Note: If you press a fan speed or airflow direction button, it will turn off the automatic operation function. Press the AUTO button to return to auto mode.
Note: Prolonged use of recirculated air may cause the windows to fog up. If the system detects high humidity inside your vehicle, recirculated air will automatically turn off. The system will not automatically turn recirculated air back on.
Temperature Control
You can set the temperature between 60°F (15.5°C) and 85°F (29.5°C). In position LO, the system switches to permanent cooling. In position HI, the system switches to permanent heating.
Note: If you select either position LO or HI, the system does not regulate a stable temperature.
Mono Mode
In this mode, the temperature settings for both the driver side and passenger side are linked. If you adjust the setting using the rotary control on the driver side, the system adjusts the temperature to the same setting on the passenger side.
Switching Mono Mode Off
Select a temperature for the passenger side using the rotary control on the passenger side. Mono mode automatically switches off. The temperature on the driver side remains unchanged. You can now adjust the driver side and passenger side temperatures independently. The temperature settings for each side are shown in the display.
Note: The maximum temperature difference between driver and passenger side is 39.2°F (4°C).
Switching Mono Mode Back On
Press and hold the AUTO button. The passenger side temperature is adjusted to the driver side temperature setting.

HINTS ON CONTROLLING THE INTERIOR CLIMATE

General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up. Note: To reduce humidity build-up inside
your vehicle, do not drive with the system switched off or with recirculated air always switched on.
Note: Do not place objects under the front seats as this may interfere with the airflow to the rear seats.
Note: Remove any snow, ice or leaves from the air intake area at the base of the windshield.
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Climate Control
Note: To improve air conditioning when
starting your vehicle, drive with the windows open until you feel cold air through the vents.
Manual Climate Control
Note: To reduce fogging of the windshield
during humid weather, adjust the air distribution control to the windshield air vents position.
Automatic Climate Control
Note: Do not adjust the settings when your
vehicle interior is extremely hot or cold. The system automatically adjusts to the previously stored settings. For the system to function efficiently, the instrument panel and side air vents should be fully open.
Note: At low ambient temperatures with AUTO selected, the air stream is directed toward the windshield and side windows for as long as the engine remains cold.
Note: When the system is in AUTO mode, and the interior and exterior temperatures are high, the system automatically selects recirculated air to maximize cooling of the interior. When the selected air temperature is reached, the system automatically selects outside air.
Heating the Interior Quickly
Vehicle with automatic climate controlVehicle with manual climate control
Press the AUTO button.Adjust the fan speed to the highest
speed setting.
1
Adjust the temperature control to the desired setting.
Adjust the temperature control to the highest setting.
2
Adjust the air distribution control to the footwell air vents position.
3
Recommended Settings for Heating
Vehicle with automatic climate controlVehicle with manual climate control
Press the AUTO button.Adjust the fan speed to the second
speed setting.
1
Adjust the temperature control to the desired setting.
Adjust the temperature control to the midway point of the hot settings.
2
Adjust the air distribution control to the footwell air vents position.
3
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Climate Control
Cooling the Interior Quickly
Vehicle with automatic climate controlVehicle with manual climate control
Press the MAX A/C button.Adjust the temperature control to the
MAX A/C position.
1
Adjust the fan speed to the highest setting.
2
Drive with the windows open until you feel cold air through the vents.
3
Recommended Settings for Cooling
Vehicle with automatic climate controlVehicle with manual climate control
Press the AUTO button.Adjust the fan speed to the second
speed setting.
1
Adjust the temperature control to the desired setting.
Adjust the temperature control to the midway point of the cold settings.
2
Adjust the air distribution control to the instrument panel air vents position.
3
Side Window Defogging in Cold Weather
Vehicle with automatic climate controlVehicle with manual climate control
Press the windshield defrosting and defogging button.
Select the windshield air vents using the air distribution buttons.
1
Adjust the temperature control to the desired setting.
Press the A/C button.2
Adjust the temperature control to the desired setting.
3
Adjust the fan speed to the highest setting.
4
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C-MAX (CEU) Vehicles Built From: 16-03-2015 Vehicles Built Up To: 19-07-2015, CG3642en enGBR, Edition date: 02/2015, First Printing
Climate Control
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