Ford C-Max 2012 User Manual

FORD C-MAX Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Introduction

About This Manual...........................................7

Symbols Glossary.............................................7

Parts and Accessories.....................................7

At a Glance

At a Glance........................................................10

Child Safety

Child Seats.........................................................19

Booster Seats..................................................20

Child Seat Positioning...................................21

ISOFIX Anchor Points...................................24

Child Safety Locks..........................................25

Occupant protection

Principle of Operation...................................27

Fastening the seat belts..............................29

Seat belt height adjustment......................33

Seat belt reminder.........................................33

Using seat belts during pregnancy..........33

Disabling the passenger airbag................34

Keys and Remote Controls

General Information on Radio

Frequencies..................................................36

Programming the remote control............36

Changing the remote control

battery............................................................36

Locks

Locking and Unlocking.................................39

Keyless Entry....................................................43

Global Opening and Closing......................45

Engine immobiliser

Principle of Operation...................................47

Coded keys........................................................47

Arming the engine immobiliser.................47

Disarming the engine immobiliser...........47

Alarm

Principle of Operation..................................48

Arming the alarm...........................................49

Disarming the alarm.....................................49

Steering Wheel

Adjusting the Steering Wheel...................50

Audio Control..................................................50

Voice Control.....................................................51

Wipers and Washers

Windscreen Wipers.......................................52

Autowipers........................................................52

Windscreen Washers....................................53

Rear Window Wiper and Washers...........53

Headlamp Washers......................................54

Checking the Wiper Blades........................54

Changing the Wiper Blades.......................54

Technical Specifications.............................56

Lighting

Lighting Control...............................................57

Autolamps........................................................58

Front Fog Lamps............................................58

Rear Fog Lamps.............................................58

Adjusting the Headlamps - Vehicles

With: Adaptive Front Lighting/Xenon

Headlamps...................................................59

Headlamp Levelling......................................59

Hazard Warning Flashers............................59

Direction Indicators.......................................60

Cornering Lamps...........................................60

Interior Lamps..................................................61

Removing a Headlamp................................62

Changing a Bulb.............................................62

Bulb Specification Chart.............................69

Windows and Mirrors

Power Windows...............................................71

Table of Contents

Exterior Mirrors.................................................72

Electric exterior mirrors................................73

Auto-Dimming Mirror....................................74

Blind Spot Monitor.........................................74

Instrument Cluster

Gauges................................................................77

Warning Lamps and Indicators.................79

Audible Warnings and Indicators..............81

Information Displays

General Information......................................83

Trip Computer.................................................89

Personalised Settings..................................89

Information Messages.................................90

Climate Control

Principle of Operation................................100

Air Vents..........................................................100

Manual Climate Control.............................101

Automatic Climate Control......................103

Heated Windows and Mirrors..................105

Auxiliary Heater............................................106

Seats

Sitting in the Correct Position.................109

Manual Seats.................................................109

Head Restraints.............................................110

Power Seats......................................................111

Rear Seats........................................................112

Heated Seats.................................................120

Convenience features

Sun Shades......................................................121

Instrument Lighting Dimmer....................122

Clock..................................................................122

Cigar Lighter....................................................122

Auxiliary Power Points................................123

Cup Holders....................................................123

Storage compartments..............................124

Glasses Holder...............................................124

Childminder Mirror........................................125

Auxiliary input (AUX IN) socket...............125

USB port...........................................................125

Satellite Navigation Unit Holder.............126

Floor Mats........................................................126

Starting and Stopping the

Engine

General Information.....................................127

Ignition Switch................................................127

Steering Wheel Lock....................................127

Starting a Petrol Engine.............................128

Starting a Diesel Engine.............................128

Keyless Starting............................................129

Diesel Particulate Filter..............................130

Switching Off the Engine............................131

Engine Block Heater.....................................131

Start-Stop

Principle of Operation.................................133

Using start-stop............................................133

Eco Mode

Principle of Operation.................................135

Using Eco mode............................................135

Fuel and Refuelling

Safety Precautions......................................136

Fuel Quality - Petrol....................................136

Fuel Quality - Diesel....................................136

Catalytic Converter......................................136

Fuel filler flap..................................................137

Refuelling........................................................138

Fuel Consumption........................................138

Technical Specifications............................139

Table of Contents

Transmission

Manual Transmission...................................141

Automatic Transmission.............................141

Brakes

Principle of Operation.................................144

Hints on Driving With Anti-Lock

Brakes...........................................................144

Parking Brake.................................................144

Stability Control

Principle of Operation.................................145

Using Stability Control...............................145

Hill Start Assist

Principle of Operation................................146

Using hill start assist...................................146

Parking Aids

Principle of Operation................................148

Using the Parking Aid - Vehicles With:

Rear Parking Aid.......................................148

Using the Parking Aid - Vehicles With:

Front and Rear Parking Aid...................149

Active Park Assist

Principle of Operation.................................152

Using active park assist..............................152

Rear view camera

Principle of Operation.................................155

Using the Rear View Camera...................155

Cruise Control

Principle of Operation.................................158

Using Cruise Control....................................158

Speed Limiter

Principle of Operation................................160

Using the speed limiter..............................160

Load Carrying

General Information.....................................161

Luggage Anchor Points...............................161

Luggage Covers.............................................163

Rear Under Floor Storage..........................163

Cargo Nets......................................................163

Roof Racks and Load Carriers.................165

Towing

Towing a Trailer.............................................168

Retractable tow ball...................................168

Driving Hints

Running-In.......................................................172

Cold Weather Precautions.........................172

Driving Through Water................................172

Roadside Emergencies

First Aid Kit.......................................................173

Warning Triangle...........................................173

Emergency Exit..............................................173

Fuses

Fuse Box Locations......................................174

Changing a Fuse............................................174

Fuse Specification Chart............................175

Vehicle recovery

Towing Points................................................183

Towing the Vehicle on Four Wheels......183

Maintenance

General Information....................................185

Opening and Closing the Bonnet...........185

Under Bonnet Overview - 1.6L

Duratec-16V Ti-VCT (Sigma)..............187

Under Bonnet Overview - 1.6L

Duratorq-TDCi (DV) Diesel..................188

Under Bonnet Overview - 2.0L

Duratorq-TDCi (DW) Diesel................189

Table of Contents

Engine Oil Dipstick - 1.6L Duratec-16V

Ti-VCT (Sigma)........................................190

Engine Oil Dipstick - 1.6L Duratorq-TDCi

(DV) Diesel/2.0L Duratorq-TDCi (DW)

Diesel............................................................190

Engine Oil Check..........................................190

Engine Coolant Check.................................191

Brake and Clutch Fluid Check...................191

Washer Fluid Check.....................................192

Technical Specifications............................192

Vehicle Care

Cleaning the Exterior...................................195

Cleaning the Interior....................................195

Repairing Minor Paint Damage...............196

Vehicle battery

Jump-Starting the Vehicle........................197

Changing the Vehicle Battery..................198

Battery connection points........................198

Wheels and Tyres

General Information....................................199

Changing a Road Wheel............................199

Tyre Repair Kit..............................................204

Tyre Care.........................................................207

Using Winter Tyres......................................208

Using Snow Chains....................................208

Tyre Pressure Monitoring System.........208

Technical Specifications..........................209

Vehicle identification

Vehicle Identification Plate.......................214

Vehicle Identification Number.................215

Capacities and Specific-

ations

Technical Specifications............................216

Audio introduction

Important audio information...................219

Audio unit overview

Audio unit overview....................................220

Audio system security

Security code.................................................226

Audio unit operation

On/off control................................................227

Sound button.................................................227

Waveband button........................................227

Station tuning control................................227

Station preset buttons..............................228

Autostore control.........................................228

Traffic information control.......................228

Audio unit menus

Automatic volume control.......................230

Digital signal processing (DSP).............230

News broadcasts.........................................230

Alternative frequencies.............................230

Regional mode (REG).................................231

Compact disc player

Compact disc playback.............................232

Track selection..............................................232

Fast forward/reverse..................................232

Shuffle/random............................................232

Repeat compact disc tracks....................232

Compact disc track scanning..................233

MP3 file playback........................................233

MP3 display options...................................233

Ending compact disc playback..............234

Auxiliary input (AUX IN)

socket

Auxiliary input (AUX IN) socket..............235

Table of Contents

Audio troubleshooting

Audio troubleshooting...............................236

Telephone

General Information....................................237

Bluetooth setup............................................237

Telephone setup...........................................237

Telephone controls.....................................238

Using the telephone...................................238

Voice control

Principle of Operation.................................241

Using voice control.......................................241

Audio unit commands...............................242

Telephone commands..............................249

Climate control commands....................254

Connectivity

General Information....................................257

Connecting an external device...............258

Connecting an external device - Vehicles

With: Bluetooth........................................258

Using a USB device.....................................259

Using an iPod................................................260

Navigation introduction

General Information...................................262

Road Safety...................................................262

Navigation Quick start

Navigation Quick start...............................264

Navigation unit overview

Navigation unit overview...........................267

Loading the navigation data.....................271

System settings

System settings............................................272

Navigation system

Route options menu...................................275

Route displays...............................................276

Traffic Message Channel

Principle of Operation.................................277

Using TMC.......................................................277

Map updates

Map updates..................................................278

Appendices

Type approvals.............................................279

Type approvals.............................................280

Electromagnetic compatibility................281

Table of Contents

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING

Always drive with due care and attention when using and operating the controls and features on your

vehicle.

Note: This manual describes product features and options available throughout the range, sometimes even before they are generally available. It may describe options not fitted to your vehicle.

Note: Some of the illustrations in this manual may be used for different models, so may appear different to your vehicle. However, the essential information in the illustrations is always correct.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle.

This vehicle has received the endorsement of TÜV, the accredited international testing organisation, for its allergy-friendly properties.

All materials used in the manufacture of the interior of this vehicle meet strict requirements of the TÜV TOXPROOF Criteria Catalogue for Vehicle Interiors by TÜV Produkt and Umwelt GmbH and are designed to minimize the risk of allergic reactions.

Additionally an efficient pollen filter protects the passengers against allergen particles in the outdoor air.

For more information, contact TÜV at www.tuv.com.

SYMBOLS GLOSSARY

Symbols in this handbook

WARNING

You risk death or serious injury to yourself and others if you do not follow the instructions highlighted

by the warning symbol.

CAUTION

You risk damaging your vehicle if you do not follow the instructions highlighted by the caution symbol.

Symbols on your vehicle

When you see these symbols, read and follow the relevant instructions in this handbook before touching or attempting adjustment of any kind.

PARTS AND ACCESSORIES

Now you can be sure that your Ford parts are Ford parts

Your Ford has been built to the highest standards using high quality Ford Original Parts. As a result, you can enjoy driving it for many years.

Introduction

Should the unexpected occur and a major part needs replacing, we recommend that you accept nothing less than Ford Original Parts.

The use of Ford Original Parts ensures that your vehicle is repaired to its pre-accident condition and maintains its maximum residual value.

Ford Original Parts match Ford's stringent safety requirements and high standards of fit, finish and reliability. Quite simply, they represent the best overall repair value, including parts and labour costs.

Now it is easier to tell if you have really been given Ford Original Parts. The Ford logo is clearly visible on the following parts if they are Ford Original Parts. If your vehicle has to be repaired, look for the clearly visible Ford branding and make sure that only Ford Original Parts have been used.

Look for the Ford logo on the following parts

Sheet metal

• Bonnet

• Wings

• Doors

• Luggage compartment lid or tailgate

E130165

Bumper and radiator grille

• Radiator grille

• Front and rear bumper

E130166

Introduction

Exterior mirror

E130167

Glass

• Rear window

• Side glass

• Windscreen

E130168

Lighting

• Rear lamps

• Headlamp

E130169

Introduction

Instrument panel overview

Left-hand drive

H IGFEDCBA

X W V U T S Q P

LMN JK

10

At a Glance

Right-hand drive

E130099

HI G B DC FE

SU TVWK

O MNPJ

Air vents. See Air Vents (page 100).A Direction indicators. See Direction Indicators (page 60). Main beam. See

Lighting Control (page 57).

Left-hand drive vehicles with voice control - Information display control. See Information Displays (page 83).

Left-hand drive vehicles without voice control - Information display control. See Information Displays (page 83).

Right-hand drive vehicles with voice control - Information and entertainment display control.

Right-hand drive vehicles without voice control - Information display control. See Information Displays (page 83).

At a Glance

Instrument cluster. See Gauges (page 77). See Warning Lamps and Indicators (page 79).

Left-hand drive vehicles with voice control - Information and entertainment display control.

Left-hand drive vehicles without voice control - Audio control. See Audio Control (page 50).

Right-hand drive vehicles with voice control - Information display control. See Information Displays (page 83).

Right-hand drive vehicles without voice control - Audio control. See Audio Control (page 50).

Wiper lever. See Wipers and Washers (page 52).F Information and entertainment display.G Audio unit. See Audio unit overview (page 220).H Door lock button. See Locking and Unlocking (page 39).I Hazard warning flasher switch. See Hazard Warning Flashers (page 59).J Power liftgate switch. See Locking and Unlocking (page 39).K Parking aid switch. See Parking Aids (page 148).L Active park assist switch. See Active Park Assist (page 152).M Start-stop switch. See Using start-stop (page 133).N Heated rear window switch. See Heated Windows and Mirrors (page 105).O Heated windscreen switch. See Heated Windows and Mirrors (page 105).P Climate controls. See Climate Control (page 100).Q Start button. See Keyless Starting (page 129).R Ignition switch. See Ignition Switch (page 127).S Audio control. See Audio Control (page 50). Voice control. See Voice Control

(page 51). Telephone control. See Telephone controls (page 238).

Steering wheel adjustment. See Adjusting the Steering Wheel (page 50).U Horn.V Cruise control switches. See Cruise Control (page 158). Speed limiter switches.

See Speed Limiter (page 160).

Lighting control. See Lighting Control (page 57). Front fog lamps. See Front Fog Lamps (page 58). Rear fog lamp. See Rear Fog Lamps (page 58). Headlamp levelling control. See Headlamp Levelling (page 59). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 122).

At a Glance

Power liftgate

WARNINGS

Do not operate the luggage compartment lid unless it is free from obstruction.

Careless opening and closing of the luggage compartment lid can override the protection function and

cause injuries.

The luggage compartment lid can be operated using the remote control, the centre console switch, the luggage compartment lid switch or the luggage compartment lid release handle.

See Locking and Unlocking (page 39).

Keyless entry

E78276

Passive locking and unlocking requires a valid passive key to be located within one of the three external detection ranges.

Unlocking the vehicle

E87384

Open any door.

Note: A valid passive key must be located within the detection range of that door.

One long flash of the direction indicators confirms that all the doors and the luggage compartment lid have been unlocked and that the alarm has been disarmed.

Locking the vehicle

E87384

Touch a front door handle lock sensor to lock the vehicle.

See Keyless Entry (page 43).

Adjusting the steering wheel

WARNING

Never adjust the steering wheel when the vehicle is moving.

At a Glance

E95178

E95179

See Adjusting the Steering Wheel (page 50).

Autowipers

E128445

High sensitivityA OnB Low sensitivityC

Autolamps

E70719

The headlamps will come on and go off automatically depending on the ambient light.

See Autolamps (page 58).

Electric windows

Note: To reduce wind noise or buffeting

when just one window is open, open the opposite window slightly.

At a Glance

See Power Windows (page 71).

Electric folding mirrors

E72623

See Electric exterior mirrors (page 73).

Information displays

E130248

Use the arrow buttons to navigate through the menus and press OK to make a selection.

See General Information (page 83).

Manual climate control

Heating the interior quickly

E129884

Cooling the interior quickly

E129887

Defrosting and demisting the windscreen

E129888

See Manual Climate Control (page 101).

Automatic climate control

E91391

See Automatic Climate Control (page

103).

At a Glance

Keyless starting

E85766

Press the start button.

Stopping the engine when the vehicle is moving

WARNING

Switching off the engine when the vehicle is still moving will result in a

loss of brake and steering assistance. The steering will not be locked, but higher effort will be required. When the ignition is switched off some electrical circuits, warning lamps and indicators may also be OFF.

Press and hold the start button for two seconds, or press three times within three seconds.

Press the start button.

See Keyless Starting (page 129).

Diesel particulate filter (DPF)

WARNING

Do not park or idle your vehicle over

dry leaves, dry grass or other

combustible materials. The DPF regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after DPF regeneration, and after you have switched the engine off. This is a potential fire hazard.

See Diesel Particulate Filter (page 130).

Fuel filler flap

E86613

Press the flap to open it. Open the flap fully until it engages.

E139202

Insert the fuel nozzle up to and including the first notch on the nozzle A. Keep it resting on the cover of the fuel pipe opening.

At a Glance

WARNING

We recommend that you remove the fuel nozzle slowly to allow any

residual fuel to drain into the fuel tank. Alternatively you can wait 10 seconds before removing the fuel nozzle.

E119081

Slightly raise the fuel nozzle to remove it.

See Fuel filler flap (page 137).

Manual transmission

Selecting reverse gear

E99067

On some vehicles it is necessary to raise the collar whilst selecting reverse gear.

See Manual Transmission (page 141).

Automatic transmission

WARNING

Apply the brakes before moving the selector lever and keep them applied until you are ready to move off.

E80836

ParkP ReverseR NeutralN DriveD Sport mode and manual shiftingS

See Automatic Transmission (page

141).

Speed limiter

The system allows you to set a speed, to which the vehicle then becomes limited.

See Speed Limiter (page 160).

At a Glance

Towing the vehicle on four wheels

CAUTION

For certain engine and transmission combinations, it is recommended not to tow the vehicle with the drive

wheels on the ground.

See Towing the Vehicle on Four Wheels (page 183).

At a Glance

CHILD SEATS

E133140

E68916

WARNINGS

Secure children that are less than

150 centimetres (59 inches) tall in a

suitable, approved child restraint, in the rear seat.

Extreme Hazard! Do not use a

rearward facing child restraint on a

seat protected by an air bag in front of it!

Read and follow the manufacturer’s

instructions when you are fitting a

child restraint.

Do not modify child restraints in any

way.

Do not hold a child on your lap when

the vehicle is moving.

WARNINGS

Do not leave unattended children in your vehicle.

If your vehicle has been involved in an accident, have the child restraints checked by properly trained

technicians.

Note: Mandatory use of child restraints varies from country to country.

Only child restraints certified to ECE-R44.03 (or later) have been tested and approved for use in your vehicle. A choice of these are available from your Dealer.

Child restraints for different mass groups

Use the correct child restraint as follows:

Baby safety seat

E68918

Secure children that weigh less than 13 kilograms (29 pounds) in a rearward facing baby safety seat (Group 0+) in the rear seat.

Child Safety

Child safety seat

E68920

Secure children that weigh between 13 and 18 kilograms (29 and 40 pounds) in a child safety seat (Group 1) in the rear seat.

BOOSTER SEATS

WARNINGS

Do not install a booster seat or a booster cushion with only the lap strap of the seat belt.

Do not install a booster seat or a booster cushion with a seat belt that is slack or twisted.

Do not put the seat belt under your child’s arm or behind its back.

Do not use pillows, books or towels to boost your child’s height.

Make sure that your children sit in an upright position.

Secure children that weigh more than 15 kilograms (33 pounds) but

are less than 150 centimetres (59 inches) tall in a booster seat or a booster cushion.

CAUTION

When using a child seat on a rear seat, make sure that the child seat rests

tightly against the vehicle seat. It may be necessary to lift or remove the head restraint. See Head Restraints (page 110).

Booster seat (Group 2)

E70710

We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult seat belt over the centre of your child’s shoulder and the lap strap tightly across its hips.

Child Safety

Booster cushion (Group 3)

E68924

CHILD SEAT POSITIONING

WARNINGS

Please consult your Dealer for the latest details relating to Ford recommended child seats.

Extreme Hazard! Do not use a rearward facing child restraint on a seat protected by an air bag in front

of it!

WARNINGS

When you are using a child restraint with a support leg on a second row

seat, make sure that you locate the support leg securely on the under floor storage compartment lid. Make sure that you install the foam spacer correctly inside the storage compartment and that you position the lid correctly.

When using a child seat with a seat

belt, make sure that the seat belt is

not slack or twisted.

CAUTION

The child seat must rest tightly against the vehicle seat. It may be necessary to lift or remove the head

restraint. See Head Restraints (page 110).

Note: When using a child seat on a front seat, always adjust the front passenger seat to its fully rearwards position. If it proves difficult to tighten the lap section of the seat belt without slack remaining, adjust the seatback to the fully upright position and raise the height of the seat. See Seats (page 109).

Child seat positions

Mass group categories

Seating positions

3210+0

22 - 36 kg

(49 - 79

lbs)

15 - 25 kg

(33 - 55

lbs)

9 - 18 kg (20 - 40

lbs)

Up to 13 kg

(29 lbs)

Up to 10 kg

(22 lbs)

Booster seat or cushion

Child

safety seat

Baby safety seat

UF¹UF¹UF¹XX

Front passenger seat with airbag ON

U¹U¹U¹U¹U¹

Front passenger seat with airbag OFF

Child Safety

Mass group categories

Seating positions

3210+0

22 - 36 kg

(49 - 79

lbs)

15 - 25 kg

(33 - 55

lbs)

9 - 18 kg (20 - 40

lbs)

Up to 13 kg

(29 lbs)

Up to 10 kg

(22 lbs)

Booster seat or cushion

Child

safety seat

Baby safety seat

UUUUU

Second row seats Grand C-MAX

UUUUU

Second row seats - CMAX

UUUUU

Third row seats - Grand C-MAX

X Not suitable for children in this mass group. U Suitable for universal category child seats approved for use in this mass group. U¹ Suitable for universal category child seats approved for use in this mass group. However,

we recommend that you secure children in a government approved child seat, in the rear seat.

UF¹ Suitable for universal category forward facing child seats approved for use in this mass group. However, we recommend that you secure children in a government approved child seat, in the rear seat.

ISOFIX child seats

Mass group categories

Seating positions

10+

Forward facingRear facing

9 - 18 kg (20 - 40 lbs)Up to 13 kg (29 lbs)

Vehicle seating position not ISOFIX

equipped

Size classFront seat

Seat type

A, B, B1, C, D

C, D, E

Size class

Second row outboard seat ISOFIX - Grand C-MAX

IL2, IUF

Seat type

A, B, B1, D

D, E

Size class

Second row outboard seat ISOFIX - C-MAX

Child Safety

Mass group categories

Seating positions

10+

Forward facingRear facing

9 - 18 kg (20 - 40 lbs)Up to 13 kg (29 lbs)

IL2, IUF

Seat type

Vehicle seating position not ISOFIX

equipped

Size classSecond row centre seat

Seat type

Vehicle seating position not ISOFIX

equipped

Size classThird row seat ISOFIX -

Grand C-MAX

Seat type

IL Suitable for particular ISOFIX child restraints systems of the semi-universal category. Please consult child restraints systems suppliers' vehicle recommendation lists.

IUF Suitable for ISOFIX forward facing child restraints systems of universal category approved for use in this mass group and ISOFIX size class.

The ISOFIX size class for both universal and semi-universal child restraints systems is defined by the capital letters A to G. These identification letters are displayed on ISOFIX child restraints.

At time of publishing the recommended Group O+ ISOFIX baby safety seat is the Britax Romer Baby Safe. Please consult your Dealer for the latest details relating to Ford recommended child seats.

At time of publishing the recommended Group 1 ISOFIX child seat is the Britax Romer Duo. Please consult your Dealer for the latest details relating to Ford recommended child seats.

Child Safety

ISOFIX ANCHOR POINTS

WARNING

Use an anti-rotation device when using the ISOFIX system. We recommend the use of a top tether

or support leg.

Note: When you are purchasing an ISOFIX restraint, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See Child Seat Positioning (page 21).

Your vehicle is fitted with ISOFIX anchor points that accommodate universally approved ISOFIX child restraints.

The ISOFIX system comprises two rigid attachment arms on the child restraint that attach to anchor points on the outboard rear seats, where the cushion and backrest meet. Tether anchor points are fitted behind the outboard rear seats for child restraints with a top tether.

Top tether anchor points - All vehicles

E133892

Top tether anchor points - C-MAX

WARNING

If your vehicle is equipped with the comfort seat system, slide the

second row seat forwards to gain access to the anchor points. After installing the ISOFIX seat, do not move the seat to the comfort position as it could interfere with the tether strap routing.

Child Safety

E132100

Top tether anchor points - Grand C-MAX

E130125

Attaching a child seat with top tethers

WARNINGS

Do not attach a tether strap to anything other than the correct tether anchor point.

WARNINGS

Make sure that the top tether strap is not slack or twisted and is properly located on the anchor point.

Note: Where applicable, remove the luggage cover to ease installation. See Luggage Covers (page 163).

1. Route the tether strap to the anchor point.

E75531

2. Push the child seat back firmly to engage the ISOFIX lower anchor points.

3. Tighten the tether strap in line with the child seat manufacturer's instructions.

CHILD SAFETY LOCKS

WARNING

You cannot open the doors from inside if you have put the child safety locks on.

Note: Pressing the switch will also disable the rear electric window switches.

Child Safety

E124779

Child Safety

PRINCIPLE OF OPERATION

Airbags

WARNINGS

Do not modify the front of your vehicle in any way. This could adversely affect deployment of the

airbags.

Extreme Hazard! Do not use a rearward facing child restraint on a seat protected by an airbag in front

of it!

Wear a seat belt and keep sufficient distance between yourself and the

steering wheel. Only when you use the seat belt properly, can it hold you in a position that allows the airbag to achieve its optimum effect. See Sitting in the Correct Position (page 109).

Have repairs to the steering wheel,

steering column, seats, airbags and

seat belts carried out by a properly trained technician.

Keep the areas in front of the airbags

free from obstruction. Do not affix

anything to or over the airbag covers.

Do not poke sharp objects into areas

where airbags are fitted. This could

damage and adversely affect deployment of the airbags.

Use seat covers designed for seats

with side airbags. Have these fitted

by a properly trained technician.

Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.

Note: Only wipe airbag covers with a damp cloth.

Front airbags

E74302

The driver airbag, front passenger airbag and the seat belt pretensioners will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbags will inflate within a few thousandths of a second and deflate on contact with the occupants, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the driver and front passenger airbags will not deploy.

Side and curtain airbags

During significant lateral collisions, only the airbags on the side affected by the collision and the seat belt pretensioners will deploy. The airbags will inflate within a few thousandths of a second and deflate on contact with the occupants, thus providing protection for the body. The side and curtain airbags will not deploy during minor lateral collisions, front collisions, rear collisions or overturns.

Occupant protection

Side airbags

E72658

Side airbags are fitted inside the seatback of the front seats. A label indicates that side airbags are fitted to your vehicle.

Curtain airbags

E75004

Curtain airbags are fitted inside the trim panels over the front and rear side windows. Moulded badges in the B-pillar trim panels indicate that curtain airbags are fitted to your vehicle.

Seat belts

WARNINGS

Wear a seat belt and keep sufficient distance between yourself and the

steering wheel. Only when you use the seat belt properly, can it hold you in a position to achieve its optimum effect. See Sitting in the Correct Position (page

109).

WARNINGS

Never use a seat belt for more than one person.

Use the correct buckle for each seat belt.

Do not use a seat belt that is slack or twisted.

Do not wear thick clothing. The seat belt must fit tightly around your body to achieve its optimum effect.

Position the shoulder strap of the seat belt over the centre of your shoulder and position the lap strap

tightly across your hips.

Seat belt pretensioners have a lower deployment threshold than the airbags. During minor collisions, it is possible that only the seat belt pretensioners will deploy.

All vehicles

The driver and front passenger seat belt systems are fitted with a seat belt pretensioner.

Grand C-MAX

The second row centre seat belt system is also fitted with a seat belt pretensioner.

Status after a collision

WARNINGS

Seat belts subjected to strain, as a result of an accident, should be renewed and the anchorages

checked by a properly trained technician.

If a seat belt pretensioner has been deployed the seat belt must be renewed.

Occupant protection

FASTENING THE SEAT BELTS

WARNINGS

Insert the tongue into the buckle until you hear a distinct click. You have not fastened the seat belt properly

if you do not hear a click.

In order to ensure that the centre belt works properly, the rear seatback must be correctly engaged.

Note: The seat belt tongues are designed so that you can only insert them into the correct buckle.

E74124

E129521

Pull the belt out steadily. It may lock if you pull it sharply or if the vehicle is on a slope.

Press the red button on the buckle to release the belt. Let it retract completely and smoothly.

When in use, the rear seat belts should be placed in the belt guides on the outboard seatbacks.

C-MAX

Second row outboard seat belt

E130033

Occupant protection

When in use, the rear seat belts should be placed in the belt guides on the outboard seatbacks.

Second row centre seat belt

E129522

The retractor for the rear centre seat belt is located in the roof.

To fasten the seat belt:

1. Pull the belt out steadily. It may lock if

you pull it sharply or if the vehicle is on a slope.

2. Insert the smaller tongue into the black

buckle to the left of the centre seat.

3. Pull the larger tongue across the lap

and insert it into the buckle to the right of the centre seat.

Note: If in constant use, you can leave the belt buckled in the black buckle. When it is not in use, or when you fold or move the rear seats, you should release the belt from the black buckle.

E129523

Press the red button on the right buckle to release the belt. Let it retract.

Press the button on the side of the black buckle to release the belt. Let it retract completely and smoothly to the retractor in the roof.

Stow the larger tongue flat against the roof trim.

Occupant protection

Grand C-MAX

Second row centre seat belt anchor point

E130029

Second row centre seat belt

E129522

The retractor for the rear centre seat belt is located in the roof.

To fasten the seat belt:

1. Pull the belt out steadily. It may lock if you pull it sharply or if the vehicle is on a slope.

2. Securely attach the spring hook to the anchor point.

3. Pull the tongue across the lap and insert it into the buckle to the right of the centre seat.

Note: If in constant use, you can leave the belt attached to the anchor point. When it is not in use, or when you fold or move the rear seats, you should release the spring hook from the anchor point.

Occupant protection

E129524

Press the red button on the right buckle to release the belt. Let it retract.

Unclip the spring hook to release the belt. Let it retract completely and smoothly to the retractor in the roof.

Stow the tongue securely flat against the roof trim.

WARNING

Always replace the rubber cover when stowing the belt assembly.

Third row seat belts

Note: When not in use, place the seat belts

in the clips on the outboard trim. Make sure that the seat belt tongue is positioned above the clip.

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E135425

Occupant protection

SEAT BELT HEIGHT ADJUSTMENT

E87511

Note: Lifting the slider slightly while pressing the locking button makes it easier to release the locking mechanism.

To raise or lower, press the locking button on the adjuster and move as necessary.

SEAT BELT REMINDER

WARNING

The occupant protection system will only provide optimum protection when you use the seat belt properly.

The seat belt reminder warning lamp illuminates and an audible

warning will sound if the driver's or front seat passenger's seat belt has not been fastened and the vehicle exceeds a relatively low speed. It will also illuminate if the driver's or front seat passenger's seat belt is unfastened when the vehicle is moving. The audible warning will go off after a few minutes but the seat belt reminder warning lamp will remain on until the driver's or front seat passenger's seat belt is fastened.

Deactivating the seat belt reminder

See your dealer.

Grand C-MAX only

Rear seat belt reminder

WARNING

If multiple belts are unfastened within a few seconds of each other, only one audible chime will sound.

Note: Press the OK button on the steering wheel control to confirm the message.

A visual reminder of the seat belt status will be shown on the instrument display once the engine is started, and once again if any are unfastened when the vehicle is moving.

Fastened seat belts are indicated by a tick symbol.

If a belt is unfastened when the vehicle is moving, the seat belt status screen will be displayed and the relevant seats will be highlighted by an exclamation mark. An audible chime will also sound.

USING SEAT BELTS DURING PREGNANCY

E68587

Occupant protection

WARNING

Position the seat belt correctly for your safety and that of your unborn child. Do not use only the lap strap

or the shoulder strap.

Position the lap strap comfortably across your hips and low beneath your pregnant abdomen. Position the shoulder strap between your breasts, above and to the side of your pregnant abdomen.

DISABLING THE PASSENGER AIRBAG

WARNING

Make sure that the passenger airbag is disabled when using a rearward facing child restraint on the front

passenger seat.

E71313

Fitting the passenger airbag deactivation switch

WARNING

If you need to fit a child restraint on a seat protected by an operational

airbag in front of it, have a passenger airbag deactivation switch fitted. Ask your dealer for further information.

Note: The key switch is located at the end of the instrument panel on the side of the glove compartment. The airbag deactivation lamp is located between the sun visors.

E130110

If the airbag warning lamp illuminates or flashes when you are driving, this indicates a malfunction. See Warning Lamps and Indicators (page 79). Remove the child restraint and have the system checked immediately.

Disabling the passenger airbag

A B

E71312

DisabledA EnabledB

Turn the switch to position A. When you switch the ignition on, check that

the passenger airbag deactivation warning lamp illuminates.

Occupant protection

Enabling the passenger airbag

WARNING

Make sure that the passenger airbag is enabled when you are not using a child restraint on the front passenger

seat.

Turn the switch to position B.

Occupant protection

GENERAL INFORMATION ON RADIO FREQUENCIES

CAUTIONS

The radio frequency used by your remote control can also be used by

other short distance radio transmissions (e.g. amateur radios, medical equipment, wireless headphones, remote controls and alarm systems). If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.

Check your vehicle is locked before

leaving it unattended. This will

safeguard against any potential malicious frequency blocking.

Note: You could unlock the doors if you press the buttons on the remote control unintentionally.

The operating range between your remote control and your vehicle varies depending on the environment.

PROGRAMMING THE REMOTE CONTROL

You can programme a maximum of eight remote controls to use with your vehicle (including any supplied with your vehicle).

Programming a new remote control

1. Insert the key in the ignition.

2. Cycle the key from position 0 to II and

then back to 0 four times within six seconds.

3. Leave the key in position 0 and press

any button on the remote control within 10 seconds. You will receive confirmation via a chime or LED that programming has been successful.

Note: Further remote controls may be programmed at this stage.

4. Press any button on each additional remote control within 10 seconds of each other.

Reprogramming the unlocking function

Note: When you press the unlock button

either all the doors are unlocked or only the driver’s door is unlocked. Pressing the unlock button again unlocks all the doors.

Press and hold the unlock and lock buttons on the remote key simultaneously for at least four seconds with the ignition off. The direction indicators will flash twice to confirm the change.

To return to the original unlocking function, repeat the process.

CHANGING THE REMOTE CONTROL BATTERY

E107998

Make sure that you dispose of old batteries in an

environmentally friendly way. Seek advice from your local authority regarding recycling.

Remote control with a folding key blade

E128809

Keys and Remote Controls

1. Insert a screwdriver in the position shown and gently push the clip.

2. Press the clip down to release the battery cover.

E128810

3. Carefully remove the cover.

E128811

4. Turn the remote control over to remove the battery.

5. Install a new battery (3V CR 2032) with the + facing upwards.

6. Replace the battery cover.

Remote control without a folding key blade

E87964

1. Press and hold the pushbuttons on the edges to release the cover. Carefully remove the cover.

2. Remove the key blade.

E105362

3. Twist a flat bladed screwdriver in the position shown to separate the two halves of the remote control.

Keys and Remote Controls

E119190

4. Carefully insert the screwdriver in the position shown to open the remote control.

E125860

CAUTION

Do not touch the battery contacts or the printed circuit board with the screwdriver.

5. Carefully prise out the battery with the screwdriver.

6. Install a new battery (3V CR 2032) with the + facing downwards.

7. Assemble the two halves of the remote control.

8. Install the key blade.

Keys and Remote Controls

LOCKING AND UNLOCKING

CAUTION

Check your vehicle is locked before leaving it unattended.

Note: Do not leave your keys in the vehicle.

Locking

Locking with the key

Turn the top of the key towards the front of the vehicle.

Locking with the remote control

Note: The driver’s door can be locked with

the key. This needs to be used if the remote control is not functioning.

Note: Your vehicle can be locked with a rear door open. The door will be locked when it is closed.

Press the button.

Double locking

WARNING

Do not activate double locking when persons or animals are inside the

vehicle. You will not be able to unlock the doors from the inside if you have double locked them.

Note: If you double lock your vehicle whilst inside, switch the ignition on to return the door locks to a single locked state.

Note: Your vehicle can be double locked with a rear door open. The door will be double locked when it is closed.

Double locking is a theft protection feature that prevents someone from opening the doors from the inside.

Double locking with the key

Turn the key to the lock position twice within three seconds.

Double locking with the remote control

Press the button twice within three seconds.

Unlocking

Unlocking with the key

Turn the top of the key towards the rear of the vehicle.

Unlocking with the remote control

Note: The driver’s door can be unlocked

with the key. This needs to be used if the remote control is not functioning.

Note: If the vehicle remains locked for several weeks, the remote control will be disabled. The vehicle must be unlocked and the engine started using the key. Unlocking and starting the vehicle once will enable the remote control.

Press the button.

Automatic relocking

The doors will relock automatically if you do not open a door within 45 seconds of unlocking the doors with the remote control. The door locks and the alarm will return to their previous state.

Reprogramming the unlocking function

The unlocking function may be reprogrammed so that only the driver’s door is unlocked ( See Programming the remote control (page 36). ).

Locks

Locking and unlocking confirmation

Note: If your vehicle has double locking, the

direction indicators will only flash twice once you have activated double locking.

When you lock the doors, the direction indicators will flash once.

When you double lock the doors, the direction indicators will flash three times.

When you unlock the doors, the direction indicators will flash once.

Locking and unlocking the doors from inside

E102566

Press the button. For item location: See At a Glance (page

10).

Sliding door

Note: The sliding door is inhibited from

opening fully when the fuel filler flap is open.

Opening the sliding door

Pull the exterior handle or press the interior button, and open the door. If opened fully it will lock in place.

Closing the sliding door

Pull the exterior handle or press the interior button, and close the door.

Luggage compartment lid

Power liftgate

WARNINGS

Do not operate the luggage compartment lid unless it is free from obstruction.

Careless opening and closing of the luggage compartment lid can override the protection function and

cause injuries.

WARNINGS

Do not place objects on the luggage compartment lid.

Make sure the luggage compartment lid is fully closed after operation.

CAUTIONS

Operate the luggage compartment lid only when your vehicle is stationary.

Make sure there is enough headroom to open the luggage compartment lid.

On vehicles with automatic transmission, make sure the selector lever is in P.

In extreme weather conditions, automatic opening and closing will not work if the luggage compartment

lid is frozen to the seal.

Note: The luggage compartment lid will stop automatically while opening, and reverse some distance if there is an obstacle in the way.

Note: The luggage compartment lid will stop automatically while closing, and fully open if there is an obstacle in the way.

Note: You can manually move the luggage compartment lid.

The luggage compartment lid can be operated using the remote control, the centre console switch, the luggage compartment lid switch or the luggage compartment lid release handle.

Locks

Luggage compartment lid switch

E129838

Remote control and centre console switch

Note: Pressing any button again during

operation will stop the luggage compartment lid. A further press will reverse the direction.

Note: To operate the centre console switch, the ignition must be on.

To open a fully closed luggage compartment lid, you can either:

• Press the button on the remote control

twice within three seconds.

• Press the centre console switch or

luggage compartment lid release handle.

To fully open a partially opened luggage compartment lid, you can either:

• Press the button on the remote control

twice within three seconds.

• Press and hold the button on the

remote control for at least three seconds.

• Press the centre console switch, the

luggage compartment lid switch or the luggage compartment lid release handle.

To stop the luggage compartment lid, you can either:

• Press the button on the remote control. A further remote control operation will be delayed for approximately three seconds.

• Press the centre console switch, the luggage compartment lid switch or the luggage compartment lid release handle.

Programming the luggage compartment lid stop position

1. Open the luggage compartment lid.

2. Stop the luggage compartment lid at the required height.

3. Press and hold the luggage compartment lid switch for at least three seconds. A chime will be heard.

Reprogramming the luggage compartment lid to a new stop position

1. Open the luggage compartment lid.

2. Move the luggage compartment lid to the new required position.

3. Press and hold the luggage compartment lid switch for at least three seconds. A chime will be heard.

Closing the luggage compartment lid

WARNINGS

The anti-trap function will be deactivated when the luggage compartment lid comes into contact

with the vehicle body.

The luggage compartment lid will not detect obstacles when it comes into contact with the vehicle body.

Note: Do not leave a passive key in the vehicle when closing the luggage compartment. A message will be shown in the display. See Information Messages (page 90).

Locks

Note: A recessed grip is incorporated inside

the luggage compartment lid to facilitate manual closing.

To close the luggage compartment lid, you can either:

• Press the button on the remote control twice within three seconds.

• Press and hold the button on the remote control for at least three seconds.

• Press the centre console switch, the luggage compartment lid switch or the luggage compartment lid release handle.

E130232

The luggage compartment lid will close automatically when it comes into contact with the vehicle body.

Locking the doors individually with the key

Note: If the central locking function fails to

operate, the doors can be individually locked using the key in the position shown.

C-MAX

E112203

Left-hand side

Turn clockwise to lock.

Right-hand side

Turn anti-clockwise to lock.

Grand C-MAX

E130123

Push to lock.

Locks

Unlocking

Note: If the child safety locks have also

been activated, pulling the internal lever will only deactivate the emergency locking and not the child safety lock. The doors can only be opened using the external door handle.

Note: If the doors have been unlocked using this method, the doors must be locked individually until the central locking function has been repaired.

Unlock the driver's door using the key. The other doors can be unlocked individually by pulling the interior door handles on those doors.

KEYLESS ENTRY

General information

WARNING

The keyless entry system may not function if the key is close to metal objects or electronic devices such as

mobile phones.

The passive entry system will not function if:

• The vehicle battery is flat.

• The passive key frequencies are

jammed.

• The passive key battery is flat.

Note: If the passive entry system does not function, you will need to use the key blade to lock and unlock your vehicle.

The keyless system allows the driver to operate the vehicle without the use of a key or remote control.

E78276

Passive locking and unlocking requires a valid passive key to be located within one of the three external detection ranges. These are located approximately one and a half metres from the driver and front passenger door handles and the luggage compartment lid.

Passive key

The vehicle can be locked and unlocked with the passive key. The passive key can also be used as a remote control. See

Locking and Unlocking (page 39).

Locking the vehicle

WARNING

The vehicle does not lock itself automatically. If the locking function is not activated, the vehicle will

remain unlocked.

Note: The ignition will automatically switch off when you lock your vehicle from the outside. This is to prevent the vehicle battery from discharging.

Note: Do not grab the door handle.

Locks

E87384

Touch a front door handle lock sensor to lock the vehicle.

To activate central locking and arm the alarm:

• Touch a front door handle lock sensor once.

To activate double locking and arm the alarm:

• Touch a front door handle lock sensor twice within three seconds.

Note: There must be clearance between each touch of the door handle.

Note: Once activated, the vehicle will remain locked for approximately three seconds. When the delay period is over, the doors can be opened again, provided the passive key is within the respective detection range.

Two short flashes of the direction indicators confirms that all the doors and the luggage compartment lid have been locked and that the alarm has been armed.

Luggage compartment lid

Note: The luggage compartment lid cannot

be closed and, will pop back up if the passive key is located inside the vehicle with the doors locked.

Note: If a second valid passive key is located within the rear exterior detection range, the luggage compartment lid can be closed.

Unlocking the vehicle

Note: If the vehicle remains locked for

longer than three days, the keyless system will enter an energy-saving mode. This is to reduce the discharge of the vehicle battery. When the vehicle is unlocked while in this mode, the reaction time of the system may be a little longer than normal. Unlocking the vehicle once will deactivate the energy-saving mode.

Note: If the vehicle remains locked for several weeks, the keyless system will be disabled. The vehicle must be unlocked using the key blade. Unlocking the vehicle once will enable the keyless system.

Note: Do not touch the front door handle lock sensor when opening a door.

E78278

Open any door.

Note: A valid passive key must be located within the detection range of that door.

One long flash of the direction indicators confirms that all the doors and the luggage compartment lid have been unlocked and that the alarm has been disarmed.

Locks

Unlocking only the driver's door

If the unlocking function is reprogrammed so that only the driver’s door and the luggage compartment lid are unlocked ( See Programming the remote control (page 36). ), note the following:

If the driver’s door is the first door which is opened, the other doors will remain locked. All the other doors can be unlocked from inside the vehicle by pressing the unlock button on the instrument panel. For item location: See At a Glance (page 10). Doors can be unlocked individually by pulling the interior door handles on those doors.

Disabled keys

Any keys left inside the vehicle interior when it is locked will be disabled.

A disabled key cannot be used to turn the ignition on or start the engine.

In order to use these passive keys again, they have to be enabled.

To enable all your passive keys, unlock the vehicle using a passive key or the remote control unlocking function.

All passive keys will then be enabled if the ignition is turned on or the vehicle is started using a valid key.

Locking and unlocking the doors with the key blade

E87964

1. Carefully remove the cover.

2. Remove the key blade and insert it into the lock.

Note: Only the driver's door handle is fitted with a lock cylinder.

GLOBAL OPENING AND CLOSING

You can also operate the electric windows with the ignition off via the global opening and global closing function.

Note: Global closing will only operate if you have set the memory correctly for each window. See Power Windows (page 71).

Locks

Global opening

E71955

To open all the windows, press and hold the remote control unlock button for at least three seconds. Press the lock or unlock button to stop the opening function.

Global closing

Vehicles without keyless entry

WARNING

Take care when using global closing. In an emergency, press the lock or unlock button immediately to stop.

E71956

To close all the windows, press and hold the remote control lock button for at least three seconds. Press the lock or unlock button to stop the closing function. The anti-trap function is also active during global closing.

Vehicles with keyless entry

E87384

WARNING

Take care when using global closing. In an emergency, touch a door handle lock sensor to stop.

Note: Global closing can be activated using the driver’s door handle. Global opening and closing can also be activated using the buttons on the passive key.

To close all the windows, press and hold the driver’s door handle for at least two seconds. The anti-trap function is also active during global closing.

Locks

PRINCIPLE OF OPERATION

The engine immobiliser is a theft protection system that prevents someone from starting the engine with an incorrectly coded key.

CODED KEYS

Note: Do not shield your keys with metal

objects. This may prevent the receiver from recognising your key as a valid one.

Note: Have all of your remaining keys erased and recoded if you lose a key. Ask your dealer for further information. Have replacement keys recoded together with your existing keys.

If you lose a key, you can obtain a replacement from your Ford Dealer. If possible, provide them with the key number from the tag provided with the original keys. You can also obtain additional keys from your Ford Dealer.

ARMING THE ENGINE IMMOBILISER

The engine immobiliser is armed automatically a short time after you have switched the ignition off.

DISARMING THE ENGINE IMMOBILISER

The engine immobiliser is disarmed automatically when you switch the ignition on with a correctly coded key.

Engine immobiliser

PRINCIPLE OF OPERATION

Alarm system

Your vehicle may be equipped with one of the following alarm systems:

• Perimeter alarm.

• Perimeter alarm with interior sensors.

• Category one alarm with interior

sensors and battery back-up sounder.

Perimeter alarm

The perimeter alarm is a deterrent against unauthorised access to your vehicle through the doors and the bonnet. It also protects the audio unit.

Interior sensors

E129005

WARNING

The sensors in the interior lamp unit must not be covered up. Do not

activate the alarm with full guard if any persons, animals or other moving objects are inside the vehicle.

The sensors act as a deterrent against unauthorised intrusion by sensing any movement within the vehicle.

Battery back-up sounder

The battery back-up sounder is an extra alarm system which will sound a siren when the alarm is triggered. It is armed directly when you lock the vehicle. The sounder has its own battery and will sound an alarm siren even if someone disconnects the vehicle battery or the battery back-up sounder itself.

Triggering the alarm

Once armed, the alarm is triggered in any of the following ways:

• If someone opens a door, the tailgate or the bonnet without a valid key or remote control.

• If someone removes the audio or navigation system.

• If the ignition is turned to position I, II or III without a valid key.

• If the interior sensors detect movement within the vehicle.

• On vehicles with a battery back-up sounder, if someone disconnects the vehicle battery or the battery back-up sounder itself.

If the alarm is triggered, the alarm horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes.

Any further attempts to perform one of the above will trigger the alarm again.

Full and reduced guard

Full guard

Full guard is the standard setting. In full guard, the interior sensors are

activated when you arm the alarm.

Note: This may result in false alarms if animals or moving objects are inside the vehicle.

Alarm

Note: False alarms can also be triggered

by the auxiliary heater See Auxiliary Heater (page 106). If you are using the auxiliary heater, direct the air flow towards the footwell.

Reduced guard

In reduced guard, the interior sensors are deactivated when you arm the alarm.

Note: You can set the alarm to reduced guard for the current ignition cycle only. The next time you switch on the ignition, the alarm will be reset to full guard.

Ask on Exit

You can set the information display to ask you each time which level of guard you wish to set.

If you select Ask on Exit, the message Reduced guard? appears in the instrument cluster display each time you switch the ignition off.

If you wish to arm the alarm with reduced guard, press the OK button when this message appears.

If you wish to arm the alarm with full guard, leave the vehicle without pressing the OK button.

Selecting full or reduced guard

Note: Selecting Reduced does not set the

alarm permanently to reduced guard. It sets it to reduced guard only for the current ignition cycle. If you regularly set the alarm to reduced guard, select Ask on Exit.

You can select full or reduced guard using the information display. See General

Information (page 83).

Information messages

See Information Messages (page 90).

ARMING THE ALARM

To arm the alarm, lock the vehicle. See

Locks (page 39).

DISARMING THE ALARM

Vehicles without keyless entry

Perimeter alarm

Disarm and silence the alarm by unlocking the doors with the key and switching the ignition on with a correctly coded key, or unlocking the doors or the luggage compartment lid with the remote control.

Category one alarm

Disarm and silence the alarm by unlocking the doors with the key and switching the ignition on with a correctly coded key within 12 seconds, or unlocking the doors or the luggage compartment lid with the remote control.

Vehicles with keyless entry

Note: A valid passive key must be located

within the detection range of that door for keyless entry. See Keyless Entry (page 43).

Perimeter alarm

Disarm and silence the alarm by unlocking the doors and switching the ignition on, or unlocking the doors or the luggage compartment lid with the remote control.

Category one alarm

Disarm and silence the alarm by unlocking the doors and switching the ignition on within 12 seconds, or unlocking the doors or the luggage compartment lid with the remote control.

Alarm

ADJUSTING THE STEERING WHEEL

WARNING

Never adjust the steering wheel when the vehicle is moving.

Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 109).

E95178

E95179

WARNING

Make sure that you fully engage the locking lever when returning it to its original position.

AUDIO CONTROL

Select the required source on the audio unit.

The following functions can be operated with the remote control:

Type 1

E129462

Volume upA Seek up or nextB Volume downC Seek down or previousD ModeE

Press the mode button to select the audio source.

Steering Wheel

Type 2

E129463

Volume upA Seek up or nextB Volume downC Seek down or previousD

Seek, next or previous

Press the seek button to:

• tune the radio to the next or previous stored preset

• play the next or the previous track.

Press and hold the seek button to:

• tune the radio to the next station up or down the frequency band

• seek through a track.

VOICE CONTROL

E129464

Pull the button to select or deselect voice control. See Voice control (page 241).

Steering Wheel

WINDSCREEN WIPERS

E128444

Single wipeA Intermittent wipe or autowipersB Normal wipeC High speed wipeD

Intermittent wipe

E128445

Short wipe intervalA Intermittent wipeB Long wipe intervalC

The rotary control can be used to adjust the intermittent wipe interval.

Automatic wiper system

Some models without autowipers are fitted with a speed-dependent front screen wiper system.

When the vehicle is slowed to walking speed or is brought to a standstill, the wiper speed will automatically switch to the next lower wiper speed setting.

When the vehicle speed is increased, the wiper speed will return to the manually-chosen setting.

Moving the wiper lever when the system is operating will switch off the system.

If the vehicle is again slowed to walking speed or is brought to a standstill, the system is reactivated.

AUTOWIPERS

CAUTIONS

Do not switch autowipers on in dry weather conditions. The rain sensor

is very sensitive and the wipers may operate if dirt, mist or flies hit the windscreen.

Replace the wiper blades as soon as

they begin to leave bands of water

and smears. If you do not replace them, the rain sensor will continue to detect water on the windscreen and the wipers will operate, even though the majority of the windscreen is dry.

Fully defrost the windscreen in icy

conditions before you switch

autowipers on.

Switch autowipers off before you

enter a car wash.

Note: If autolamps have been switched on in conjunction with autowipers, dipped headlamps will illuminate automatically when the rain sensor activates the windscreen wipers continuously.

Wipers and Washers

E128445

High sensitivityA OnB Low sensitivityC

If you switch autowipers on, the wipers will not cycle until water is detected on the windscreen. The rain sensor will then continuously measure the amount of water on the windscreen and adjust the speed of the wipers automatically.

Adjust the sensitivity of the rain sensor using the rotary control. With low sensitivity, the wipers will operate when the sensor detects a lot of water on the windscreen. With high sensitivity, the wipers will operate if the sensor detects a small amount of water on the windscreen.

WINDSCREEN WASHERS

E129188

WARNING

Do not operate the washer for more than 10 seconds at a time, and never when the reservoir is empty.

Whilst the lever is pulled towards the steering wheel the washer will work in conjunction with the wipers.

After releasing the lever, the wipers operate for a short time.

REAR WINDOW WIPER AND WASHERS

Intermittent wipe

E129193

Intermittent wipeA Low speed wipeB

Press the button at the end of the lever to change between off, intermittent and low speed.

Wipers and Washers

Reverse gear wipe

The rear wiper will be activated automatically when selecting reverse gear if the rear wiper is not already switched on and the front wiper is operating.

Rear window washer

E129194

WARNING

Do not operate the washer for more than 10 seconds at a time, and never when the reservoir is empty.

While the lever is pushed away from the steering wheel the washer will work in conjunction with the wipers.

After releasing the lever, the wipers operate for a short time.

HEADLAMP WASHERS

The headlamp washers will operate with the windscreen washers when the headlamps are on.

Note: To stop the washer fluid reservoir emptying quickly, the headlamp washers will not operate every time that you use the windscreen washers.

CHECKING THE WIPER BLADES

E66644

Run the tip of your fingers over the edge of the blade to check for roughness.

Clean the wiper blade lips with water applied with a soft sponge.

CHANGING THE WIPER BLADES

Windscreen wiper blades

CAUTIONS

Set the windscreen wipers in the

service position to change the wiper

blades.

You can use the service position in

winter to provide easier access to the

wiper blades for freeing them from snow and ice. The windscreen wipers will return to their normal position as soon as you switch on the ignition so make sure that the outside of the windscreen is free from snow and ice before you switch on the ignition.

Wipers and Washers

Note: The windscreen wiper blades are

different in length. See Technical Specifications (page 56). If you install

wiper blades of the wrong length, the rain sensor may not work correctly.

Service position

E129989

E129986

Switch off the ignition and move the wiper lever to position A within three seconds. Release the lever when the windscreen wipers have moved to the service position.

Changing the windscreen wiper blades

Set the windscreen wipers in the service position and lift the wiper arms.

E129990

1. Press the locking buttons together.

2. Rotate and remove the wiper blade.

Note: Make sure that the wiper blade locks into place.

3. Install in the reverse order.

Rear window wiper blade

1. Lift the wiper arm.

E130060

2. Slightly rotate the wiper blade from the wiper arm.

3. Disengage the wiper blade from the wiper arm.

4. Remove the wiper blade.

Note: Make sure that the wiper blade locks into place.

5. Install in the reverse order.

Wipers and Washers

TECHNICAL SPECIFICATIONS

Windscreen wiper blade lengths

Dimension in mm (inches)

Passenger sideDriver side

630 (24.8)730 (28.7)

Wipers and Washers

LIGHTING CONTROL

Lighting control positions

E70718

A B C

OffA Side and tail lampsB HeadlampsC

Parking lamps

CAUTION

Prolonged use of the parking lamps will discharge the battery.

Switch off the ignition.

Both sides

Turn the switch to position B.

One side

E130139

Right-hand sideA Left-hand sideB

Main and dipped beam

E130140

Push the lever forward to switch between main and dipped beam.

Headlamp flasher

Pull the lever slightly towards the steering wheel.

Lighting

Home safe lighting

Switch the ignition off and pull the direction indicator lever towards the steering wheel to switch the headlamps on. You will hear a short tone. The headlamps will go off automatically after three minutes with any door open, or 30 seconds after the last door has been closed.

The home safe lights can be cancelled by either pulling the direction indicator lever towards the steering wheel again or by turning the ignition switch ON.

AUTOLAMPS

WARNING

In severe weather conditions, it may be necessary to switch your headlamps on manually.

Note: If you have switched autolamps on, you can only switch the main beam on when autolamps has switched the headlamps on.

Note: If autolamps have been switched on in conjunction with autowipers, dipped headlamps will illuminate automatically when the rain sensor activates the windscreen wipers continuously.

E70719

The headlamps will come on and go off automatically depending on the ambient light.

The headlamps will remain on for a period of time after you switch the ignition off. You can adjust the time delay using the information display. See Information

Displays (page 83).

FRONT FOG LAMPS

E70721

WARNING

Only use the front fog lamps when visibility is considerably restricted by fog, snow or rain.

REAR FOG LAMPS

E70720

WARNINGS

Only use the rear fog lamps when visibility is restricted to less than 50 metres (164 feet).

Do not use the rear fog lamps when it is raining or snowing and visibility is more than 50 metres (164 feet).

Lighting

ADJUSTING THE HEADLAMPS

- VEHICLES WITH: ADAPTIVE FRONT LIGHTING/XENON HEADLAMPS

To adjust the headlamps for driving on the left or right hand side of the road, see your dealer.

HEADLAMP LEVELLING

Note: Vehicles with Xenon headlamps are

equipped with automatic headlamp levelling.

E70722

Raised headlamp beamsA Lowered headlamp beamsB

You can adjust the level of the headlamp beams according to the vehicle load.

Recommended headlamp levelling switch positions

Switch position

Load in luggage

compartment

Load

Third row seats

Second row

seats

Front seats

0---1-2

0 (0.5)

-2-1-2

1 (0.5)

--31-2

3 (0.5)

Max

-31-2

4 (1.5)

Max

--1

See Vehicle Identification Plate (page 214).

Vehicles with active suspension.

HAZARD WARNING FLASHERS

E71943

For item location: See At a Glance (page

10).

Lighting

DIRECTION INDICATORS

E130141

Note: Tap the lever up or down to make the direction indicators flash only three times.

CORNERING LAMPS

E72898

Headlamp beamA Cornering lamp beamB

Lighting

The cornering lamps illuminate the inside of a corner when you are turning.

INTERIOR LAMPS

Interior lighting

Note: Individual lamps may be switched on

independently, but not off if all lamps have been switched on by the driver.

Note: All other lamps will be either non-switchable or with individual reading or dome lamp functionality only.

The lamps will come on when you unlock or open a door or the luggage compartment lid. If you leave a door open with the ignition switch off, all lamps will go off automatically after some time to prevent the vehicle battery from discharging. To switch them back on, switch on the ignition for a short time.

Side mounted lamp

E139419

Reading lamp on and off switchA Door function switchB All lamps on and off switchC

If you press switch B all lamps remain off when the door is opened. Press the switch again to reverse.

You can control all lamps using switch C.

Centre mounted lamp

E139420

Right-hand side reading lamp on and off switch

Left-hand side reading lamp on and off switch

Door function switchC All lamps on and off switchD

If you press switch C all lamps remain off when the door is opened. Press the switch again to reverse.

You can control all lamps using switch D.

Ambient lighting

If you leave a door open with the ignition switch off, the ambient lamp will go off automatically after some time to prevent the vehicle battery from discharging.

If dark, the ambient lights are active if the ignition and headlamps are switched on.

Lighting

Ambient lighting illuminates several areas, for example footwells, cup holders and doors with a single colour and can be switched on and off using the information display menu. See General Information (page 83).

Use the instrument lighting dimmer switches to adjust to the desired brightness. See Instrument Lighting

Dimmer (page 122).

REMOVING A HEADLAMP

WARNING

Have Xenon bulbs changed by a trained technician. There is a risk of electric shock.

1. Open the bonnet. See Opening and Closing the Bonnet (page 185).

E130143

2. Remove the screws.

3. Pull the headlamp as far as possible towards the centre of the vehicle to disengage it from the lower fixing point.

4. Lift the outer side of the headlamp and remove it.

E88875

5. Disconnect the electrical connector.

Note: When fitting the headlamp, make sure that you reconnect the electrical connector properly.

Note: When fitting the headlamp, make sure that you fully engage the headlamp in the lower fixing point.

Note: When fitting the headlamp, make sure that the screw is located in the headlamp moulding before you install it.

CHANGING A BULB

WARNINGS

Switch the lights and the ignition off.

Let the bulb cool down before removing it.

Have Xenon bulbs changed by a properly trained technician. There is a risk of electric shock.

Lighting

CAUTIONS

Do not touch the glass of the bulb.

Only fit bulbs of the correct specification. See Bulb

Specification Chart (page 69).

Note: The following instructions describe

how to remove the bulbs. Fit replacements in the reverse order unless otherwise stated.

Headlamp

Note: Remove the covers to gain access to

the bulbs.

A B C

E130173

Direction indicatorA Headlamp main beamB Headlamp dipped beamC

Direction indicator

1. Remove the headlamp. See Removing a Headlamp (page 62).

E130174

2. Turn the bulb holder anti-clockwise and remove it.

3. Gently press the bulb into the bulb holder, turn it anti-clockwise and remove it.

Headlamp main beam

CAUTION

Do not touch the glass of the bulb.

1. Remove the headlamp. See Removing a Headlamp (page 62).

E130175

Lighting

2. Remove the cover.

3. Disconnect the electrical connector.

4. Release the clip and remove the bulb.

Headlamp dipped beam

CAUTION

Do not touch the glass of the bulb.

1. Remove the headlamp. See Removing a Headlamp (page 62).

E130176

2. Remove the cover.

3. Turn the bulb holder anti-clockwise and remove it.

4. Remove the bulb.

Cornering lamp

1. Remove the headlamp. See Removing a Headlamp (page 62).

E130177

2. Remove the cover.

3. Disconnect the electrical connector.

4. Release the clip and remove the bulb.

Side lamp

1. Remove the headlamp. See Removing a Headlamp (page 62).

E130181

2. Remove the cover.

3. Remove the bulb holder.

4. Remove the bulb.

Lighting

Side repeater

E72263

1. Carefully remove the side repeater.

E72291

2. Remove the bulb holder.

3. Remove the bulb.

Approach lamp

Note: Position the mirror glass as far

inwards as possible.

E72264

1. Insert a screwdriver into the gap between the mirror housing and the mirror glass and release the metal retaining clip.

E72265

2. Remove the lamp.

3. Remove the bulb.

Lighting

Front fog lamps

E99405

Note: You cannot separate the fog lamp bulb from the bulb holder.

1. Using a suitable implement, remove the cover.

2. Remove the screws.

3. Remove the lamp.

E99406

4. Disconnect the electrical connector.

5. Turn the bulb holder anti-clockwise and remove it.

Rear lamps

Direction indicator, tail and brake lamp

E130196

1. Remove the trim panel.

E130197

2. Disconnect the electrical connector.

3. Remove the wing nut.

4. Remove the lamp.

Lighting

E130198

5. Remove the bulb holder.

6. Gently press the bulb into the bulb holder, turn it anti-clockwise and remove it.

A. Tail and brake lamp B. Direction indicator

Reversing lamp, tail lamp and fog lamp

E130199

1. Remove the trim panel.

E130200

2. Remove the wing nut.

3. Remove the lamp.

E130201

4. Disconnect the electrical connector.

5. Remove the bulb holder.

6. Gently press the bulb into the bulb holder, turn it anti-clockwise and remove it.

A. Reversing lamp B. Tail and fog lamp

Lighting

Central high mounted brake lamp

E87619

1. Detach the clips.

2 2

E130235

2. Insert a suitable object into the holes.

3. Carefully pull the lamp towards the front of the vehicle to release the spring clips.

E130236

4. Remove the lamp.

E130205

5. Remove the bulb holder.

6. Remove the bulb.

Lighting

Number plate lamp

E72789

1. Carefully release the spring clip.

2. Remove the lamp.

3. Turn the bulb anti-clockwise and remove it.

Interior lamps

Vehicles with LED lamps

Note: The LED board is not a serviceable

item, please consult your dealer if this fails.

E125092

Luggage compartment lamp, footwell lamp and tailgate lamp

E72784

1. Carefully prise out the lamp.

2. Remove the bulb.

BULB SPECIFICATION CHART

Power (watt)SpecificationLamp

21PY21WFront direction indicator

55H1Headlamp main beam

Lighting

Power (watt)SpecificationLamp

H7Headlamp dipped beam

55H1Cornering lamp

55H11Front fog lamp

5W5WSide lamp

5WY5WSide repeater

5W5WApproach lamp

21PY21WRear direction indicator

21/5P21/5WBrake and tail lamp

5W5WTail lamp

21P21WRear fog lamp

21P21WReversing lamp

5W5WNumber plate lamp

5W5WCentral high mounted stop lamp

5W5WLuggage compartment lamp

Fit a replacement with the same rating as the one you have removed.

Lighting

POWER WINDOWS

WARNING

Do not operate the electric windows unless they are free from obstruction.

Note: If you operate the switches often during a short period of time, the system might become inoperable for a certain time to prevent damage due to overheating.

Switch on the ignition to operate the electric windows.

Global opening and closing

You can also operate the electric windows with the ignition off via the global opening and closing function. See Locks (page

39).

Driver's door switches

You can operate all the windows with the switches on the door trim panel of the driver’s door.

E70848

Opening and closing the windows automatically

Press or lift the switch to the second action point and release it completely. Press or lift it again to stop the windows.

Safety switch for rear windows

WARNING

On some vehicles, pressing the switch will also lock the rear doors from inside. See Child Safety

Locks (page 25).

Note: You can always operate the rear

windows from the driver’s door.

E70850

A switch in the driver’s door disables the rear electric window switches.

The light in the switch comes on and the lights in the rear window switches go off when the rear windows are disabled.

Anti-trap function

WARNING

Careless closing of the windows can override the protection function and cause injuries.

Windows and Mirrors

The electric windows will stop automatically while closing and reverse some distance if there is an obstacle in the way.

Overriding the anti-trap function

WARNING

While you close the window for the third time, the anti-trap function is disabled. Make sure there are no

obstacles in the way of the closing window.

To override this protection function when there is a resistance, e.g. in the winter, proceed as follows:

1. Close the window twice until it reaches the resistance and let it reverse.

2. Close the window a third time to the resistance. The anti-trap function is disabled and you cannot close the window automatically. The window will override the resistance and you can close it fully.

3. If the window does not close after the third attempt, have it checked by an expert.

Resetting the memory of the electric windows

WARNING

The anti-trap function is deactivated until you have reset the memory.

After the battery has been disconnected from the vehicle you must reset the memory separately for each window:

Note: On vehicles with a convertible top, the roof and doors must be fully closed before carrying out the following procedure.

1. Lift and hold the switch until the window is fully closed.

2. Release the switch.

3. Lift the switch again for one more second.

4. Push and hold the switch until the window is fully open.

5. Release the switch.

6. Lift and hold the switch until the window is fully closed.

7. Open the window and try to close it automatically.

8. Reset and repeat procedure if the window does not close automatically.

EXTERIOR MIRRORS

WARNING

Do not overestimate the distance of the objects that you see in the

convex mirror. Objects seen in convex mirrors will appear smaller and further away than they actually are.

Manual folding mirrors

Folding

Push the mirror towards the door window glass.

Unfolding

Make sure that you fully engage the mirror in its support when returning it to its original position.

Windows and Mirrors

ELECTRIC EXTERIOR MIRRORS

A C

E70846

Left-hand mirrorA OffB Right-hand mirrorC

Mirror tilting positions

E70847

The electric exterior mirrors are fitted with a heating element that will defrost or demist the mirror glass. See Heated

Windows and Mirrors (page 105).

Electric folding mirrors

Automatic folding and unfolding

Note: If the mirrors have been folded using

the manual fold button they can only be unfolded using the manual fold button.

The mirrors will fold automatically when you lock the vehicle with the key, the remote control or a keyless entry system request. The mirrors will unfold when you unlock the vehicle with the key, the remote control, a keyless entry system request, the driver's interior door handle or starting the engine.

Manual folding and unfolding

The electric folding mirrors operate with the ignition on.

Note: You can operate the mirrors (mirror tilting and folding) for several minutes after you switch off the ignition. They will be deactivated as soon as a door is opened.

E72623

Press the button to fold or unfold the mirrors.

Windows and Mirrors

If you press the switch again while the mirrors are moving, they will stop and reverse the direction of movement.

Note: When the mirrors are operated often during a short period of time, the system may become inoperable for a period of time to prevent damage due to overheating.

AUTO-DIMMING MIRROR

E71028

The auto-dimming mirror will adjust automatically when hit by glaring light from behind. It will not work when you have selected reverse gear.

BLIND SPOT MONITOR

Blind spot information system (BLIS)

WARNINGS

The system is not designed to prevent contact with other vehicles

or objects. The system only provides a warning to assist you in detecting vehicles in the blind spot zones. The system will not detect obstacles, pedestrians, motorcyclists or cyclists.

Do not use the system as a

replacement for using the side and

rear view mirrors, and looking over your shoulder before changing lanes. The system is not a replacement for careful driving and is only to be used as an aid.

The system is a convenience feature that aids the driver in detecting vehicles that may have entered the blind spot zone (A). The detection area is on both sides of the vehicle extending rearwards from the exterior mirrors to approximately 3 metres (10 feet) beyond the bumper. The system will alert you if certain vehicles enter the blind spot zone whilst driving.

E124788

Using the system

The system displays a yellow indicator located in the exterior mirrors.

E124736

Note: Both indicators will illuminate briefly when you switch the ignition on to confirm that the system is operational.

Windows and Mirrors

Note: On vehicles with automatic

transmission, the system is active only in S, D and N.

The system is only active when you exceed 10 km/h (6 mph). The system is temporarily deactivated when you select reverse gear.

System detection and alerts

The system will trigger the alert for vehicles that enter the blind spot zone from the rear or merge from the side. Vehicles that you pass, or vehicles that enter the blind spot zone from the front, will only trigger the alert after the vehicle has remained in the blind spot zone for a short period of time.

Note: Vehicles that pass through the blind zone quickly (typically less than 2 seconds) will not trigger the alert.

The system consists of two radar sensors each located behind the rear wheels hidden behind the bumpers.

CAUTIONS

Do not place items such as bumper stickers in this area.

Repairs to these areas using body filler will affect the performance of the system.

E124741

Detection limitations

There may be certain instances where vehicles entering and exiting the blind spot zones may not be detected.

Instances which may cause non-detection:

• Debris build up on the rear bumper panels in the area of the sensors.

• Certain manoeuvring of vehicles entering and exiting the blind zone.

• Vehicles passing through the blind zone at high speed.

• Severe weather conditions.

• Several vehicles passing through the

blind zone following each other closely.

False alerts

Note: False alerts are temporary and will

self correct.

There may be certain instances when the system will alert with no vehicle present in the blind zone.

Circumstances where false alerts may occur:

• Road guardrails.

• Motorway concrete walls.

• Construction areas.

• Sharp turns around a building.

• Bushes and trees.

• Cyclists and motorcyclists.

• Coming to a stop with a vehicle directly

behind but very close.

Turning the system on and off

Note: The on or off position will remain until

manually changed.

You can turn the system on and off using the information display. See Information Displays (page 83).

Windows and Mirrors

When you turn the system off no further alerts will be received. The BLIS warning indicator will illuminate. See Warning

Lamps and Indicators (page 79).

Detection errors

Note: The alert indicator in the mirror will

not illuminate.

If the system senses a fault on either sensor, the system warning symbol will illuminate and remain on. The information display will confirm the fault and indicate whether the left or right side is affected.

Blocked sensor

WARNING

Prior to the system recognizing a blocked condition and issuing a warning, the number of missed

objects will increase.

CAUTION

The sensors may not detect vehicles in heavy rain or other conditions that cause disruptive reflections.

Note: Keep the rear bumper area surrounding the sensors free from dirt, ice and snow.

If a sensor becomes blocked the system performance may degrade. A blocked sensor message may be displayed.

The system will automatically return to normal operation once two other vehicles have been detected on both sides.

Trailer towing false alerts

CAUTION

Vehicles fitted with a trailer tow module not approved by us may not

correctly be detected. Switch the system off to avoid false alerts. See Information Displays (page 83).

If the vehicle is fitted with a trailer tow module approved by us, the system will detect a connected trailer and deactivate. A confirmation message will be shown in the information display. See Information Messages (page 90). The BLIS warning indicator will illuminate. See Warning Lamps and Indicators (page 79).

Windows and Mirrors

GAUGES

Type 1

BCDE

E130149

Information display. See Information Displays (page 83).A SpeedometerB Engine coolant temperature gaugeC Fuel gaugeD TachometerE

Instrument Cluster

Type 2

BCDE

E130150

Information display. See Information Displays (page 83).A SpeedometerB Engine coolant temperature gaugeC Fuel gaugeD TachometerE

Engine coolant temperature gauge

All vehicles

Shows the temperature of the engine coolant. At normal operating temperature, the needle will remain in the centre section.

CAUTION

Do not restart the engine until the cause of overheating has been resolved.

If the needle enters the red section, the engine is overheating. Stop the engine, switch the ignition off and determine the cause once the engine has cooled down. See Engine Coolant Check (page 191).

Fuel gauge

The arrow adjacent to the fuel pump symbol indicates on which side of the vehicle the fuel filler cap is located.

Instrument Cluster

WARNING LAMPS AND INDICATORS

The following warning lamps and indicators illuminate when the ignition is switched on:

• ABS

• Airbag

• Brake system

• ESP off

• Frost

• Low fuel

• Stability control (ESP)

If a warning or indicator lamp does not illuminate when the ignition is switched on, it indicates a malfunction. Have the system checked by properly trained technician.

ABS warning lamp

If it illuminates when you are driving, this indicates a

malfunction. You will continue to have normal braking (without ABS). Have the system checked by a properly trained technician as soon as possible.

Airbag warning lamp

If it illuminates when you are

driving, this indicates a

malfunction. Have the system checked by a properly trained technician.

Blind spot monitor indicator

E124823

It will illuminate when this

feature is deactivated or in

conjunction with a message. See Blind Spot Monitor (page 74). See

Information Messages (page 90).

Brake system lamp

It illuminates when the parking brake is engaged.

WARNING

Reduce your speed gradually and stop your vehicle as soon as it is safe to do so. Use your brakes with care.

If it illuminates when you are driving, check that the parking brake is not engaged. If the parking brake is not engaged, this indicates a malfunction. Have the system checked by a properly trained technician immediately.

Cruise control indicator

E71340

It will illuminate when you have set a speed using the cruise control system. See Using

Cruise Control (page 158).

Direction indicators

Flashes during operation. A sudden increase in the rate of

flashing warns of a failed indicator bulb. See Changing a Bulb (page 62).

Engine warning lamp

If it illuminates with the engine

running, this indicates a

malfunction. If it flashes when you are driving, reduce the speed of your vehicle immediately. If it continues to flash, avoid heavy acceleration or deceleration. Have the system checked by a properly trained technician immediately.

CAUTION

If the engine warning lamp illuminates in conjunction with a message, have the system checked as soon as

possible.

Instrument Cluster

Front fog lamp indicator

It will illuminate when you switch the front fog lamps on.

Frost warning lamp

WARNING

Even if the temperature rises to above 4°C (39°F) there is no guarantee that the road is free of

hazards caused by inclement weather.

It will illuminate and glow orange when the outside air

temperature is between 4°C (39°F) and 0°C (32°F). It will glow red when the temperature is below 0°C (32°F).

Glow plug indicator

See Starting a Diesel Engine

(page 128).

Headlamp indicator

It will illuminate when you switch

the headlamp dipped beam or

the side and tail lamps on.

Ignition warning lamp

If it illuminates when you are

driving, this indicates a

malfunction. Switch off all unnecessary electrical equipment. Have the system checked by a properly trained technician immediately.

Low fuel level warning lamp

If it illuminates, refuel as soon as

possible.

Low tyre pressure warning lamp

See Tyre Pressure Monitoring System (page 208).

Main beam indicator

It will illuminate when you switch the headlamp main beam on. It will flash when you use the

headlamp flasher.

Message indicator

It will illuminate when a new message is stored in the information display. See

Information Messages (page 90).

Oil pressure warning lamp

CAUTION

Do not resume your journey if it illuminates despite the level being correct. Have the system checked by

a properly trained technician immediately.

If it stays on after starting or illuminates when driving, this

indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. See Engine Oil Check (page 190).

Rear fog lamp indicator

It will illuminate when you switch

the rear fog lamps on.

Seat belt reminder

See Seat belt reminder (page

33).

Instrument Cluster

Stability control (ESP) indicator

While driving, it flashes during activation of the system. After

switching on the ignition, if it does not illuminate or illuminates continuously while driving, this indicates a malfunction. During a malfunction, the system switches off. Have the system checked by a properly trained technician as soon as possible.

If you switch traction control off,

the warning lamp will illuminate.

The lamp will go out when you switch the system back on or when you switch the ignition off.

Start-stop indicator

It will illuminate to inform you

when the engine shuts down or

in conjunction with a message. See Using start-stop (page 133). See

Information Messages (page 90).

AUDIBLE WARNINGS AND INDICATORS

Switching the chimes on and off

You can deactivate certain chimes using the Information display control. For item location: See At a Glance (page 10).

To set which chimes should sound:

1. Press the left arrow button on the

steering wheel to enter the main menu.

2. Highlight Settings with the up and

down arrow buttons and press the right arrow button.

3. Highlight Chimes and press the right

arrow button.

4. Highlight Information or Warning and press the OK button to switch the chime on and off.

5. Press the left arrow button to exit the menu. Press and hold the left arrow button to return to the main menu display.

Automatic transmission

If position P is not selected, a warning chime will sound when the driver’s door is opened.

Frost

WARNING

Even if the temperature rises to above +4°C (39°F) there is no guarantee that the road is free of

hazards caused by inclement weather.

A warning chime will sound in the following conditions:

• +4°C (39°F) or lower: frost warning

• 0°C (32°F) or lower: danger of icy

roads.

Key outside car

Vehicles with keyless entry

If the engine is running and a passive key is no longer detected within the vehicle interior, a chime will sound.

Key-in-ignition

A warning tone will sound when any door is opened if the vehicle exceeds a relatively low speed.

Lights on

A warning chime will sound if the driver’s door is opened with the exterior lights switched on and the ignition switched off.

Instrument Cluster

Low fuel

A warning chime will sound when the remaining fuel is less than 8 litres (1.8 gallons).

Luggage compartment lid - power liftgate

During operation and programming, the system may sound various chimes:

• One short chime indicates that the liftgate will start to open or close.

• Two short chimes during opening or closing will indicate that an obstacle has been detected.

• Three short chimes indicate that the liftgate will not operate.

• One long chime confirms successful programming of an end stop position.

See Locking and Unlocking (page 39).

Seat belt reminder

WARNINGS

The seat belt reminder remains in stand-by mode when the front seat belts have been fastened. It will be

reactivated if either seat belt is unfastened.

Do not sit on top of a fastened seat belt to prevent the seat belt reminder

from coming on. The occupant protection system will only provide optimum protection when you use the seat belt properly.

When the vehicle’s speed exceeds the pre-determined limit, a warning chime will sound if either of the front seat belts are unfastened. The chime will stop after four minutes.

Grand C-MAX rear seat belt reminder

WARNING

If multiple belts are unfastened within a few seconds of each other, only one audible chime will sound.

When the vehicle’s speed exceeds the pre-determined limit, a warning chime will sound if a rear seat belt is unfastened.

See Seat belt reminder (page 33).

Instrument Cluster

GENERAL INFORMATION

Note: The information display will remain

on for several minutes after you switch off the ignition.

Various systems on your vehicle can be controlled using the information display controls on the steering column. Corresponding information is displayed in the information display.

For detailed instructions on navigation, refer to the appropriate manual.

Device list

The icon changes to show the current function in use.

Radio

Auxiliary input

Phone

Settings

Controls

Press the up and down arrow buttons to scroll through and highlight the options within a menu.

Press the right arrow button to enter a sub-menu.

Press the left arrow button to exit a menu. Hold the left arrow button pressed at any

time to return to the main menu display (escape button).

Press the OK button to choose and confirm a setting.

Menu structure - information display

All vehicles

You can access the menu using the Information display control. For item location: See At a Glance (page 10).

Information Displays

Trip Computer

Trip odometer Dist to empty

Instant fuel Average fuel

Average speed Outside air All values

Traction ctrl

Hill start assist

BLIS

Display

Driver assist

Deflation detection

Seatbelts

Auto StartStop

Auto light rain

Dimming

Ambient light

Lighting

Auto Manual Set

Hdlamp delay Manual

20 seconds 40 seconds 60 seconds

Information

Settings

B CA

E130509

Ford EcoMode

Gear shifting Anticipation Speed Ford EcoMode

English Deutsch

Italiano

Français

Español

Türkçe Pyccкий

Nederlands

Polski

Português

Svenska

Language

Always on On demand

Always off

Navigation info

Information Displays

Chimes

Convenience

Park slot found

Warning

Information

Aux heater Park heater

Alarm

Time 1 Time 2 Once Heat now

Full guard Reduced Ask on exit

System check

B CA

E130510

Measure unit

l/100km Miles/Gallon

Temp unit

°Celsius °Fahrenheit

Menu structure - information and entertainment display

You can access the menu using the buttons on the audio or navigation unit.

Information Displays

All vehicles

FM FM AST DAB1 DAB2 AM

Adaptive volume

iPOD USB Bluetooth audio Line in

AM AST

Radio

Auxiliary

Dial number Phone book Call lists Bluetooth Redial Select phone Reject all calls

Phone

Audio settings

Sound Nav audio mixing DSP settings DSP equaliser News Alt frequency RDS regional DAB service link Bluetooth

Set time

Clock settings

Set date GPS time Set time zone Summertime 24-hour mode

E130532

Menu structure - information and entertainment display

You can access the menu using the Information and entertainment display control. For item location: See At a Glance (page 10).

Information Displays

Vehicles with navigation system

Navigation

Route

Route sections list

Block next section

Destination input

Unblock rt sectn

Eco Fast

Short

Always ask Leisurely Normal

Fast

Driver

Active guidance

City/postcode

Street District

Start guidance

Country

Traffic

TMC messages

Block next section Route sections list

Points of interest

Near destination

Along motorway POIs near address

Search by name

POIs nearby

Home address

Last destinations

Change address

Start guidance

Route options

Route

Tour planning

Stored tours

Store position

New tour

Favourites

Favourites A-Z

B CA

E130534

Information Displays

Special functions

Trailer Roof box

Eco settings

Motorway

Tunnel Ferry/motorail

Toll Seasonal roads

Dynamic

Toll sticker

See separate menu structure

Radio

See separate menu structure

Auxiliary

See separate menu structure

Phone

See separate menu structure

Navigation

System info

Enter position Demo mode

GPS info

Driver

Eco Settings Dynamic

Motorway Tunnel Ferry/motorail Toll Seasonal roads

Route

Toll sticker

Route options

Arrows on map

Nav time display Map heading up

Best contrast

Map content

Map display

B C

E130535

Information Displays

Audio Settings Clock Settings

Signs/lanes Speed limits

Nav icons in lists

Clear last destination Clear favourites

Delete home address Clear all

Assistance options

Personal data

Reset all settings

See separate menu structure See separate menu structure

B C

E130536

TRIP COMPUTER

Trip Odometer

Registers the mileage of individual journeys.

Distance to empty

Indicates the approximate distance the vehicle will travel on the fuel remaining in the tank. Changes in driving pattern may cause the value to vary.

Instantaneous fuel consumption

Indicates the current average fuel consumption.

Average fuel consumption

Indicates the average fuel consumption since the function was last reset.

Average speed

Indicates the average speed calculated since the function was last reset.

Outside air temperature

Shows the outside air temperature.

Odometer

Registers the total mileage of the vehicle.

Resetting the trip computer

To reset a particular display:

1. Highlight Trip Computer with the up and down arrow buttons and press the right arrow button.

2. Highlight the function to be reset.

3. Hold the OK button pressed.

PERSONALISED SETTINGS

Language setting

A choice of eleven languages are available: English, German, Italian, French, Spanish,

Turkish, Russian, Dutch, Polish, Swedish and Portuguese.

Information Displays

Measure units

To toggle between metric and imperial units, scroll to this display and press the OK button.

Toggling the units of measure using this display will affect the following displays:

• Distance to empty.

• Average fuel consumption.

• Instantaneous fuel consumption.

• Average speed.

Temperature units

To toggle between metric and imperial units, scroll to this display and press the OK button.

Toggling the temperature units using this display will affect the following displays:

• Outside air temperature.

• The temperature display in the

automatic climate control.

Chime deactivation

The following chimes can be deactivated:

• Warning messages.

• Information messages.

INFORMATION MESSAGES

Note: Certain messages may be

abbreviated or shortened depending upon which cluster type you have.

E130248

Press the OK button to acknowledge and remove some messages from the information display. Other messages will be removed automatically after a short time.

Certain messages need to be confirmed before you can access the menus.

Message indicator

The message indicator illuminates to supplement some

messages. It will be red or amber depending on the severity of the message and will remain on until the cause of the message has been rectified.

Airbag

Action

Message indic-

ator

Message

Have the system checked by a properly trained technician as soon as possible.

amberAirbag malfunction service now

Information Displays

Alarm

Action

Message indic-

ator

Message

See Alarm (page 48).amberAlarm triggered check vehicle

Have the system checked by a properly trained technician.

Alarm malfunction service required

Battery and charging system

Action

Message indic-

ator

Message

Stop your vehicle as soon as it is safe to do so and switch off the ignition. Have the system checked by a properly trained technician as soon as possible.

red

Electrical system overvoltage stop safely

Have the system checked by a properly trained technician as soon as possible.

amberBattery low check handbook

Blind spot monitor

Action

Message indic-

ator

Message

See Blind Spot Monitor (page

74).

amber

BLIS sensor blocked check handbook

Have the system checked by a properly trained technician as soon as possible.

amber

BLIS: right sensor fault service required

Have the system checked by a properly trained technician as soon as possible.

amber

BLIS: left sensor fault service required

See Blind Spot Monitor (page

74).

amberBLIS not available trailer attached

Information Displays

Child power lock

Action

Message indic-

ator

Message

Have the system checked by a properly trained technician as soon as possible.

amber

Child lock malfunction service required

Doors open

Action

Message indic-

ator

Message

Stop the vehicle as soon as safely possible and close.

redDriver door open

Stop the vehicle as soon as safely possible and close.

redDriver side rear door open

Stop the vehicle as soon as safely possible and close.

redPassenger door open

Stop the vehicle as soon as safely possible and close.

redPassenger side rear door open

Stop the vehicle as soon as safely possible and close.

redLuggage compartment lid open

Stop the vehicle as soon as safely possible and close. See Opening and Closing the Bonnet (page

185).

redBonnet open

Have the system checked by a properly trained technician.

Power tailgate malfunction service required

Information Displays

Engine immobiliser

Action

Message indic-

ator

Message

Your key has not been recognised. Remove the key and try again.

amber

Immobiliser active check handbook

Have the system checked by a properly trained technician as soon as possible.

amber

Immobiliser malfunction service required

Hill start assist

Action

Message indic-

ator

Message

Have the system checked by a properly trained technician.

amberHill start assist not available

Keyless entry

Action

Message indic-

ator

Message

See Keyless Entry (page 43).redFord KeyFree key not inside car

See Keyless Entry (page 43).amberFord KeyFree key inside vehicle

See Keyless Entry (page 43).-

Ford KeyFree Place key in key holder

See Keyless Entry (page 43).-Ford KeyFree no key detected

See Changing the remote control battery (page 36).

-Key battery low replace soon

See Steering Wheel Lock (page

127).

Steering lock engaged turn steering wheel

Information Displays

Lighting

Action

Message indic-

ator

Message

Have the system checked by a properly trained technician as soon as possible.

amber

Headlamp malfunction service required

One or both of the brake lamp bulbs have blown. Check the brake lamp bulbs. See Changing a Bulb (page 62).

-Brake lamp bulb fault

One or both of the side or tail lamp bulbs have blown. Check the side and tail lamp bulbs. See Chan- ging a Bulb (page 62).

-Park lamp bulb fault

One or both of the rear fog lamp bulbs have blown. Check the rear fog lamp bulbs. See Changing a Bulb (page 62).

-Rear fog lamp bulb fault

One or both of the headlamp dipped beam bulbs have blown. Check the headlamp dipped beam bulbs. See Changing a Bulb (page 62).

-Dipped beam bulb fault

One or both of the brake lamp bulbs on your trailer have blown. Check the brake lamp bulbs on your trailer.

-Trailer brake lamp bulb fault

One or both of the direction indicator bulbs on your trailer have blown. Check the direction indicator bulbs on your trailer.

-Trailer turn lamp bulb fault

Information Displays

Maintenance

Action

Message indic-

ator

Message

Stop your vehicle as soon as it is safe to do so and switch off the ignition. Have the system checked by a properly trained technician as soon as possible.

red

High engine temperature stop safely

Check the brake fluid level. See

Brake and Clutch Fluid Check

(page 191).

redBrake fluid level low service now

Stop the vehicle as soon as safely possible. Have the system checked by a properly trained technician immediately.

red

Brake system malfunction stop safely

Stop the vehicle as soon as safely possible and switch off the engine immediately. Have the system checked by a properly trained technician immediately.

redEngine malfunction service now

See Engine Oil Check (page 190).amberEngine oil level low check level

Have the system checked by a properly trained technician as soon as possible.

amber

Water detected in fuel service required

Have the system checked by a properly trained technician as soon as possible.

amberEngine malfunction service now

Have the system checked by a properly trained technician.

-Engine oil change due

Check the washer fluid level. See Washer Fluid Check (page 192).

-Washer fluid level low

Information Displays

Power steering

Action

Message indic-

ator

Message

Stop your vehicle as soon as it is safe to do so and switch off the ignition. Have the system checked by a properly trained technician as soon as possible.

red

Steering lock malfunction stop safely

Stop your vehicle as soon as it is safe to do so and switch off the ignition. Have the system checked by a properly trained technician as soon as possible.

redSteering loss stop safely

Power steering. Full steering will be maintained but you will need to exert greater force on the steering wheel. Have the system checked by a properly trained technician as soon as possible.

amber

Steering assist malfunction service required

Have the system checked by a properly trained technician.

amberSteering malfunction service now

Stability control (ESP)

ActionIndicatorMessage

See General Information (page 83).amberTraction control off

Starting the engine

Action

Message

indicator

Message

See Keyless Starting (page 129).red

Ford KeyFree switch ignition off press POWER

See Diesel Particulate Filter (page 130).amber

Drive to clean exhaust filter check handbook

See Diesel Particulate Filter (page 130).amber

Engine malfunction service now

Information Displays

Action

Message

indicator

Message

See Keyless Starting (page 129).-Press brake to start

See Keyless Starting (page 129).-Press clutch to start

See Keyless Starting (page 129).-

Press brake and clutch to start

See Diesel Particulate Filter (page 130).-Engine preheating

See Diesel Particulate Filter (page 130).-Cleaning exhaust filter

See Diesel Particulate Filter (page 130).-

Filter cleaning complete

Start-stop

Action

Message indicator

Message

Switch the ignition off before leaving the vehicle if the system has shut down the engine. See Using start-stop (page 133).

red

Auto StartStop Switch ignition off

The engine needs to be restarted, press the clutch pedal to start. See Using start-stop (page 133).

Auto StartStop Press clutch to start engine

Select neutral for the system to restart the engine. See Using start-stop (page 133).

Auto StartStop Select neutral

The system is not functioning. A manual restart is required.

Auto StartStop Manual Start required

Transmission

Action

Message indic-

ator

Message

Under certain driving conditions it is possible that the clutches in the transmission can overheat. In these circumstances it is necessary to press the brake pedal and stop the vehicle to prevent further

redTransmission too hot press brake

overheating. Select N (NEUTRAL) or P (PARK) and

Information Displays

Action

Message indic-

ator

Message

apply the foot brake and parking brake until the transmission has cooled and the message disappears from the display. If the vehicle is driven with this message active you may experience vehicle judder as a further overheat warning.

The transmission is too hot. In these extreme conditions the transmission will disengage drive in order to prevent damage due to overheating. You will not be able to drive until the transmission has

red

Transmission overheating stop safely cooled. Select N (NEUTRAL) or

P (PARK) and apply the foot brake and parking brake until the transmission has cooled and the message disappears from the display.

Have the system checked by a properly trained technician as soon as possible.

red

Transmission malfunction service now

amberTransmission too hot press brake

overheating. Select N (NEUTRAL) or P (PARK) and apply the foot brake and parking brake until the transmission has cooled and the message disappears from the display.

Have the system checked by a properly trained technician as soon as possible.

amber

Transmission limited function check handbook

Information Displays

Ford C-Max 2012 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

ABOUT THIS MANUAL

SYMBOLS GLOSSARY

PARTS AND ACCESSORIES

Introduction

10

At a Glance

CHILD SEATS

Child Safety

BOOSTER SEATS

CHILD SEAT POSITIONING

ISOFIX ANCHOR POINTS

CHILD SAFETY LOCKS

PRINCIPLE OF OPERATION

Occupant protection

FASTENING THE SEAT BELTS

SEAT BELT HEIGHT ADJUSTMENT

SEAT BELT REMINDER

USING SEAT BELTS DURING PREGNANCY

DISABLING THE PASSENGER AIRBAG

GENERAL INFORMATION ON RADIO FREQUENCIES

PROGRAMMING THE REMOTE CONTROL

CHANGING THE REMOTE CONTROL BATTERY

Keys and Remote Controls

LOCKING AND UNLOCKING

Locks

KEYLESS ENTRY

GLOBAL OPENING AND CLOSING

PRINCIPLE OF OPERATION

CODED KEYS

ARMING THE ENGINE IMMOBILISER

DISARMING THE ENGINE IMMOBILISER

Engine immobiliser

PRINCIPLE OF OPERATION

Alarm

ARMING THE ALARM

DISARMING THE ALARM

ADJUSTING THE STEERING WHEEL

AUDIO CONTROL

Steering Wheel

VOICE CONTROL

WINDSCREEN WIPERS

AUTOWIPERS

Wipers and Washers

WINDSCREEN WASHERS

REAR WINDOW WIPER AND WASHERS

HEADLAMP WASHERS

CHECKING THE WIPER BLADES

CHANGING THE WIPER BLADES

TECHNICAL SPECIFICATIONS

LIGHTING CONTROL

Lighting

AUTOLAMPS

FRONT FOG LAMPS

REAR FOG LAMPS

ADJUSTING THE HEADLAMPS

HEADLAMP LEVELLING

HAZARD WARNING FLASHERS

DIRECTION INDICATORS

CORNERING LAMPS

INTERIOR LAMPS

REMOVING A HEADLAMP

CHANGING A BULB

BULB SPECIFICATION CHART

POWER WINDOWS

Windows and Mirrors

EXTERIOR MIRRORS

ELECTRIC EXTERIOR MIRRORS

AUTO-DIMMING MIRROR

BLIND SPOT MONITOR

GAUGES

Instrument Cluster

WARNING LAMPS AND INDICATORS

AUDIBLE WARNINGS AND INDICATORS

GENERAL INFORMATION

Information Displays

TRIP COMPUTER