Servicing Your Aerostar.............................. 265
Quick Index .................................................. 351
Index ............................................................... 359
Service Station Information ...................... 380
Introductory Information
At Ford Motor Company, excellence is the
continuous commitment to achieve the best
result possible. It is dedication to learning what
you want, determination to develop the right
concept, and execution of that concept with care,
precision, and attention to detail. In short,
excellence means being the standard by which
others are judged.
Our Guiding Principles
Quality comes first. For your satisfaction, the
❑
quality of our products and services must be
our number one priority.
You are the focus of everything we do. Our
❑
work must be done with you in mind,
providing better products and services than
our competition.
Continuous improvement is essential to our
❑
success. We must strive for excellence in
everything we do: in our products — in their
safety and value — and in our services, our
human relations, our competitiveness, and
our profitability.
Employee involvement is our way of life.
❑
We are a team. We must treat one another
with trust and respect.
Dealers and suppliers are our partners. We
❑
must maintain mutually beneficial
relationships with dealers, suppliers, and our
other business associates.
1
Integrity is never compromised. Our conduct
❑
worldwide must be pursued in a manner that
is socially responsible and commands respect
for its integrity and for its positive
contributions to society.
This Guide
Congratulations on the purchase of your new
vehicle. This guide has information about the
equipment and the options for your new vehicle.
You may not have bought all of the options
available to you. If you do not know which
information applies to your vehicle, talk to your
dealer.
This guide describes equipment and gives
specifications for equipment that was in effect
when this guide was approved for printing. Ford
may discontinue models or change specifications
or design without any notice and without
incurring obligation.
NOTES and WARNINGS
NOTES give you additional information about
the subject matter you are referencing.
WARNINGS remind you to be especially careful
in those areas where carelessness can cause
damage to your vehicle or personal injury to
yourself, your passengers or other people. Please
read all WARNINGS carefully.
RWARNING
2
Finding Information in This Guide
After you have read this guide once, you will
probably return to it when you have a specific
question or need additional information. To help
you find specific information quickly, you can
use the Quick Index, Table of Contents, or the
Index.
The Quick Index at the end of the book
provides a page number following each item
which indicates where detailed information can
be found.
To use the Index, turn to the back of the book
and search in the alphabetical listing for the
word that best describes the information you
need. If the word you chose is not listed, think
of other related words and look them up. We
have designed the Index so that you can find
information under a technical term.
Canadian Owners — French Version
French Owner Guides can be obtained from your
dealer or by writing to Ford Motor Company of
Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Record Booklet
The Maintenance Schedule and Record booklet lists
the services that are most important for keeping
your vehicle in good condition. A record log is
also provided to help you keep track of all
services performed.
3
Your vehicle is covered by three types of
warranties: Basic Vehicle Warranty, Extended
Warranties on certain parts, and Emissions
Warranties.
Read your Warranty Information Booklet carefully
to find out about your vehicle’s warranties and
your basic rights and responsibilities.
If you lose your Warranty Information Booklet, you
can get a new one free of charge. Contact any
Ford or Lincoln-Mercury dealer, or refer to the
addresses and phone numbers on the first page
of this owner guide.
Buying a Ford Extended Service Plan
If you bought your vehicle in the U.S., you can
buy a Ford Extended Service Plan for your
vehicle. This optional contract provides service
protection for a longer period of time than the
basic warranty that comes with your vehicle.
You do not have to buy this option when you
buy your vehicle. However, your option to
purchase the Ford Extended Service Plan runs
out after 18 months or 18,000 miles. See your
dealer for more details about the Ford Extended
Service Plan.
If you purchased a Canadian vehicle and did not
take advantage of the Ford Extended Service
Plan at the time of purchase, you may still be
eligible. See your dealer for the details.
4
E-4WD VEHICLES
As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss
of control or an accident. Be sure to read the
special driving instructions in the section
Electronic 4-Wheel Drive (E-4WD) in this book.
Number (VIN)
Your Vehicle Identification Number (VIN) is the
same as the warranty number that appears on
your owner card. You should include this
number any time you write to Ford Motor
Company about your vehicle.
The Vehicle Identification Number is attached to
your vehicle in the following places:
on the metal tag attached to the top of the
❑
instrument panel on the driver’s side — you
can see the tag by looking through the
windshield from outside your vehicle.
Vehicle Identification Number (VIN/Serial Number)
5
on the Safety Compliance Certification Label
❑
— this label is attached to the left front door
lock facing or the door latch post pillar. It is
required by the National Highway Traffic
Safety Administration and is made of special
material. If someone tampers with it, it will
be destroyed and/or a destruction pattern
will appear.
The label contains the name of the manufacturer,
the month and year of manufacture, the
certification statement and the Vehicle
Identification Number. The label also contains
Gross Vehicle Weight Rating and Gross Axle
Weight Ratings, wheel and tire data and
information codes for additional vehicle data.
For further information about the Safety
Compliance Certification Label and the
information contained on it, refer to the Index.
Federal Highway Administration
Regulation
Regulations such as those issued by the Federal
Highway Administration or issued pursuant to
the Occupational Safety and Health Act (OSHA),
and/or state and local laws and regulations may
require additional equipment for the way you
intend to use the vehicle. It is the responsibility
of the registered owner to determine the
applicability of such laws and regulations to
your intended use for the vehicle, and to
arrange for the installation of required
equipment. Your Ford dealer has information
about the availability of many items of
equipment which may be ordered for your
vehicle.
6
Your new vehicle goes through an adjustment or
break-in period during the first 1,000 miles
(1,600 km) that you drive it. During the break-in
period, you need to pay careful attention to how
you drive your vehicle.
Avoid sudden stops. Because your vehicle
❑
has new brake linings, you should take these
steps:
— Watch traffic carefully so that you can
anticipate when to stop.
— Begin braking well in advance.
— Apply the brakes gradually.
The break-in period for new brake linings
lasts for 100 miles (160 km) of city driving or
1,000 miles (1,600 km) of highway driving.
Wheel lug nuts must be retightened to proper
❑
torque specifications at 500 miles/800 km of
new vehicle operation. Proper torque
specifications are provided in this guide. Also
retighten to proper torque specification at 500
miles/800 km after any wheel change or any
other time the wheel lug nuts have been
loosened.
Use only the type of engine oil that Ford
❑
recommends. See Engine oil recommendations
in the Index. Do not use special “break-in”
oils.
7
Vehicle
Washing and Polishing Your Vehicle
Wash the outside of your vehicle, including the
underside, with a mild detergent.
DO NOT:
Wash your vehicle with hot water
❑
Wash your vehicle while it sits in direct
❑
sunlight
Wash your vehicle while the body is hot
❑
Pollen, bird droppings and tree sap can damage
the paint, especially in hot weather. Wash your
vehicle as often as necessary to keep it clean.
Take similar precautions if your vehicle is
exposed to chemical industrial fallout.
Paint damage resulting from fallout is not
related to a defect in paint materials or
workmanship and therefore is not covered by
warranty. Ford, however, believes that continual
improvement in customer satisfaction is a high
priority. For this reason, Ford has authorized its
dealers to repair, at no charge to the owner, the
surfaces of new vehicles damaged by
environmental fallout within 12 months or 12,000
miles (20,000 km) of purchase, whichever comes
first. Customers may be required to bring their
vehicle in for inspection by a Ford
representative.
Polish your vehicle to remove harmful deposits
and protect the finish.
8
Cleaning Chrome and Aluminum Parts
Wash chrome and aluminum parts with a mild
detergent. Do not use steel wool, abrasive
cleaners, fuel or strong detergents.
Cleaning Plastic Parts
Some of your vehicle’s exterior trim parts are
plastic. Clean with a tar and road oil remover if
necessary. Use a vinyl cleaner for routine
cleaning.
Do not clean plastic parts with thinners, solvents
or petroleum-based cleaners.
If you have your vehicle rustproofed, remove
oversprayed rustproofing with a tar and road oil
remover. If rustproofing is not removed from
plastic and rubber parts, it can cause
deterioration.
9
Safety Restraints
The use of safety belts helps to restrain you and
your passengers in case of a collision. In most
states and in Canada the law requires their use.
Safety belts provide best restraint when:
the seatback is upright
❑
the occupant is sitting upright (not slouched)
❑
the lap belt is snug and low on the hips
❑
the shoulder belt is snug against the chest
❑
the knees are straight forward
❑
To help you remember to fasten your safety belt,
a warning light may come on and a chime may
sound. See Safety Belt Warning Light and Chime in
the Warning Lights and Gauges chapter.
See the following sections in this chapter for
directions on how to properly use these safety
belts. Also see Safety Restraints for Children in this
chapter for special instructions about using
safety belts for children.
RWARNING
Make sure that you and your passengers
wear safety belts. Always drive and ride
with your seatback upright and the lap
belt snug and low across the hips.
11
RWARNING
Never wear the shoulder belt under the
arm. Never swing it around the neck over
the inside shoulder. Never use a single
belt for more than one person or across
more than one seating position. Each
seating position in your vehicle has a
specific safety belt assembly which is
made up of one buckle and one tongue
that are designed to be used as a pair.
Failure to follow these precautions could
increase the risk and/or severity of injury
in a collision.
RWARNING
To reduce the risk of serious injury in a
collision, children should always ride with
the seatback upright.
RWARNING
Never drive or ride with a twisted or
jammed safety belt. If you cannot untwist
or unjam the safety belt, see the nearest
qualified technician immediately.
RWARNING
Never let a passenger hold a child on his
or her lap while the vehicle is moving.
The passenger cannot protect the child
from injury in a collision.
RWARNING
Lock the doors of your vehicle before
driving to lessen the risk of the door
coming open in a collision.
12
Belts
While your vehicle is in motion, the combination
lap and shoulder belt adjusts to your movement.
However, if you brake hard, turn hard, or if
your vehicle receives an impact of 5 mph
(8 km/h) or more, thelap/shoulder belt locks
and helps reduce your forward movement.
After you get into your vehicle, close the door
and lock it. Then adjust the seat to the position
that suits you best.
Pull the combination lap/shoulder belt from the
retractor so that the shoulder portion of the belt
crosses your shoulder and chest. Be sure the belt
is not twisted. If it is, remove the twist. Insert
the belt tongue into the proper buckle until you
hear a snap and feel it latch. Make sure the
tongue is securely fastened to the buckle by
pulling on tongue.
Fastening the front seat combination lap and shoulder belt
NOTE: Be sure to read and understand
Important Safety Belt Information at the beginning
of this chapter.
13
Unfastening the combination lap and shoulder belts —
front and rear outboard seating positions
While the belt retracts, guide the tongue to its
original position to prevent it from striking you
or the vehicle.
Safety Belts for Front Outboard Passenger
and Rear Outboard Seating Positions
Your vehicle is equipped with a dual locking
mode retractor on the shoulder belt portion of
the combination lap/shoulder safety belt for the
front seat outboard passenger and rear outboard
passengers.
Dual locking mode retractors operate in two
ways:
Vehicle sensitive (emergency) locking mode
In this operating mode, the shoulder belt
retractor will allow the occupant freedom of
movement, locking tight only on hard braking,
hard cornering or impacts of approximately
5 mph (8 km/h) or more. The retractor can also
be made to lock by pulling on the belt.
14
Automatic locking mode
In this operating mode, the shoulder belt
retractor will be automatically locked and will
remain locked when the combination
lap/shoulder safety belt is buckled, and does not
allow the occupant freedom of movement. This
mode provides the following:
A tight lap/shoulder belt on the occupant.
❑
Child safety seat installation.
❑
This mode must be used when installing a child
safety seat on the front passenger seat and rear
outboard seats where dual locking retractors are
provided.
To switch the retractor from the emergency
locking mode to the automatic locking mode,
perform the following steps:
1.Buckle the lap/shoulder combination belt.
2.Grasp the shoulder portion of the belt and
pull downward until all of the belt is
extracted and, when allowed to retract, a
clicking sound is heard. At this time, the belt
retractor is in the automatic locking mode
(child restraint mode).
3.A clicking sound will continue to be heard
as the belt is allowed to retract. This
indicates that the retractor is in the
automatic locking mode.
NOTE: When the combination lap/shoulder
belt is unbuckled and allowed to
retract completely, the retractor will
switch to the vehicle sensitive
(emergency) locking mode. See the
detailed instructions under Safety Seatsfor Children in this chapter.
15
All Two Passenger Bench or Bedseat
In addition to anchorages in the floor and roof
structures, some rear safety belts have a
detachable anchor mounted to the outboard side
of the rear seats. This should remain attached,
except when removing the rear seats.
The second row passenger side outboard seating
position uses a hook above the sliding/cargo
door to stow the shoulder safety belt when
entering or exiting the vehicle or when it is not
being used.
NOTE: When the belt is stowed using the
hook, DO NOT use the hanging belt as
an assist when entering the vehicle.
16
Proper stowage of shoulder safety belt
Disengaging rear seat safety belts for seat
removal
In order to remove the rear seat, the safety belt
must be disengaged from the seat. To disengage
the safety belt from the seat, insert a key or
small screwdriver into the slot provided on the
detachable anchor. Then lift upward.
17
Disengaging safety belt for rear seat removal
18
Whenever a rear seat has been removed, the
tongue end of the detachable anchor must be
correctly stowed. See the following illustration.
Rear seat shoulder safety belt — stowage (with seat
removed)
19
RWARNING
When reinstalling a rear seat in your
vehicle it must be placed in its original
position. Improper installation of the seat
will prevent correct use of the safety belts
and could increase the risk of injury.
Refer to the warning label on the seat
belt.
After installing the rear seat, make sure the
safety belt is not twisted before you insert it into
the detachable anchor. A twisted safety belt may
cause the retractor to not work properly. Then
insert the detachable anchor tongue into the
detachable anchor until you hear a “snap” and
feel the latch engage.
Adjustable Lap Belts Without Retractors
On the center seat of the rear three-passenger
seats you will find a lap-belt without a retractor.
You must adjust the lap belt to fit snugly and as
low as possible around your hips. Do not wear
the lap belt around your waist.
Fastening and unfastening occupant safety lap belts
20
Pull the belt across your hips and insert the
tongue into the correct buckle on your seat
until you hear a snap and feel it lock. Make sure
the buckle is securely fastened.
If you need to lengthen the belt, unfasten it and
tip the belt tongue at a right angle to the belt.
Pull the belt tongue over your lap until it
reaches the buckle.
If you need to shorten the belt, pull on the loose
end of the webbing until the belt fits snugly.
Unfastening the lap belts for the center front and center
rear seating positions — end release buckle shown (other
buckle similar)
To unfasten the belt, push the release button on
the end of the buckle. This allows the tongue to
unlatch from the buckle.
RWARNING
The lap belts should fit snugly and as low
as possible around the hips, not around
the waist.
21
Safety Belt Extension Assembly
For some people, the safety belt may be too
short even when it is fully extended. You can
add about eight inches (20 cm) to the belt length
with a safety belt extension assembly (part
number 611C22). Safety belt extensions are
available at no cost from your dealer.
Use only extensions manufactured by the same
supplier as the safety belt. Manufacturer
identification is located at the end of the
webbing on the label. Also, use the safety belt
extension only if the safety belt is too short for
you when fully extended. Do not use extension
to change the fit of the shoulder belt across the
torso.
Check the safety belt systems periodically to
make sure that they work properly and are not
damaged.
RWARNING
Failure to follow these instructions will
affect the performance of the safety belts
and increase the risk of personal injury.
22
All safety belt assemblies, including retractors,
buckles, front seat belt buckle support assemblies
(slide bar) (if equipped), child safety seat tether
bracket assemblies (if equipped), and attaching
hardware, should be inspected after any
collision. Ford recommends that all safety belt
assemblies used in vehicles involved in a
collision be replaced. However, if the collision
was minor and a qualified technician finds that
the belts do not show damage and continue to
operate properly, they do not need to be
replaced. Safety belt assemblies not in use
during a collision should also be inspected and
replaced if either damage or improper operation
is noted.
Cleaning the Safety Belts
Clean the safety belts with any mild soap
solution that is recommended for cleaning
upholstery or carpets. Do not bleach or dye the
belt webbing because this may weaken it.
How to Untwist or Unjam a Safety Belt
Retractor
If you should jam the lap belt retractor by
allowing the belt to retract when it is twisted,
you can free the webbing with this procedure:
1.Pull on the belt with both hands to tighten it
on the retractor spool.
2.Feed the belt back into the retractor until it
is completely retracted. Repeat previous step
if necessary.
3.Pull the belt out of its holder as far as it will
go and untwist the belt or remove the object
that is jamming the belt. Let the belt retract.
4.Then, pull the belt out and let it retract
several times to make sure that the belt
works properly.
23
For Twisted Rear Outboard Combination
Lap and Shoulder Safety Belts —
Detachable Anchor
Disengage the detachable anchor tongue from
the detachable anchor, remove the twist and
re-install the detachable anchor tongue end into
the detachable anchor until you hear a snap and
feel the latch engage.
Procedure to Correct a Twisted Safety Belt
at the “D” Ring (if so equipped) Front
and/or Rear Outboard Seating Positions
NOTE: The restraint system shown in the
following figures may be different than
the restraint system in your vehicle.
However, use these figures and this
procedure to correct a twisted safety
belt at any outboard seating position
that has a “D” ring.
24
1.Grasp the belt webbing at the “D” ring. See
Figure 2.
2.Rotate and fold the belt webbing over itself
as required to remove the twist.
3.Feed the folded portion of the belt through
the “D” ring.
25
4.When completed, the safety belt should look
like Figure 3.
System (SRS)
The driver air bag is a Supplemental Restraint
System (SRS), provided in addition to the driver
lap/shoulder belt, and is designed to
supplement the protection provided to a
properly belted driver in moderate to severe
frontal collisions. The supplemental air bag
system does not provide restraint to the lower
body.
26
The Importance of Wearing Safety Belts
RWARNING
Safety belts must be worn by all vehicle
occupants to be properly restrained and
help reduce the risk of injury in a
collision.
RWARNING
All occupants of the vehicle, including the
driver, should always wear their safety
belts, even when an air bag Supplemental
Restraint System is provided.
There are four very important reasons to use
safety belts even with an air bag system. Use
your safety belts to:
help keep you in the proper position (away
❑
from the air bag) when it inflates
reduce the risk of harm in rollover, side or
❑
rear impact collisions, because an air bag is
not designed to inflate in such situations
reduce the risk of harm in frontal collisions
❑
that are not severe enough to activate the
supplemental air bag
reduce the risk of being thrown from your
❑
vehicle
The Importance of Being Properly Seated
In a collision, the air bag must inflate extremely
fast to help provide additional protection for
you. In order to do this, the air bag must inflate
with considerable force. If you are not seated in
a normal riding position with your back against
the seatback, the air bag may not protect you
properly and could possibly hurt you as it
inflates.
27
RWARNING
If a passenger is not properly seated and
restrained, an inflating air bag could cause
serious injury.
RWARNING
Do not place objects or mount equipment
on or near the air bag cover on the
steering wheel or in front seat areas that
may come in contact with a deploying air
bag. Failure to follow this instruction may
increase the risk of personal injury in the
event of a collision.
For further information about the proper
mounting of equipment in the front seat of this
vehicle, please refer to Ford’s brochure entitled
Some Important Information About Air Bag
Supplemental Restraint System which can be
obtained by calling Helm Inc. at 1-800-782-4356.
Ask for brochure FPS-8602.
For additional important safety information on
the proper use of seat belts, child seats, and
infant seats, please read the other sections of this
chapter of the Owner Guide, especially sections
entitled Safety Belts for Children and Safety Seats
for Children.
How the Air Bag Supplemental Restraint
System Operates
The Air Bag Supplemental Restraint System
consists of the driver air bag, impact sensor, a
system diagnostic module, a readiness light and
tone, and the electrical wiring which connects
the components.
28
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