Follett 25CI425WLI, 50CI425WLI, 25HI425ASIDP, 50HI425ASIDP Installation Manual

Symphony Plus™ 25 and 50 Series

25/50HI425A-SI Wall Mount

Ice-only Dispenser with

SensorSAFE Dispensing

25/50CI425A/W-LI Countertop Ice-only

Dispenser with Lever Dispensing

25/50CI425A/W-SI Countertop

Ice-only Dispenser with

SensorSAFE™ Dispensing

Ice and Water Dispensers

25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A

Installation Guide

Please visit https://www.follettice.com/technicaldocuments

for the Operation and Service manual for your unit.

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.

Should you have need technical help, please call our Technical Service group at [phone] or [phone].

Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.

Getting Started

After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notied within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

Installation and Service Videos:

www.follettice.com/servicevideolibrary

01033679R07

CAUTION!

§ Do not tilt unit further than 30° off vertical during uncrating or installation.

§ Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this area at all times. If
access to this area is required, power to unit must be disconnected rst.

§ Follett recommends a Follett water lter system be installed in the ice machine inlet water line (standard capacity
#00130229, high capacity #00978957, carbonless high capacity #01050442).

§ Prior to operation, clean the dispenser in accordance with instructions found in this manual.

§ Ice is slippery. Be sure counters and oors around dispenser are clean, dry and free of ice.

§ Do not block left side air intake or right side air exhaust.

Specications

Countertop

25CI425A/W

36"

(91.5 cm)

50CI425A/W

40"

(101.6 cm)

Wall mount

Front View

21" (53.4 cm) 24" (61 cm)

14.25"

(36.2 cm)

AIR INTAKE

AIR EXHAUST

Right Side View Rear View

3/8" FPT
condenser
inlet (water­cooled only)

3/8" FPT
condenser
outlet (water­cooled only)

3/4" FPT
drain

10.5"

(26.7 cm)

23"

(58.5 cm)

NEMA
5-15

0.88 (23 mm)

3/4 MPT MALE

Front View Right Side View Rear View

21.5" (54.6 cm)

24.5" (62.2 cm)*

DRAIN

10.5"

(26.7 cm)

3/8" water
inlet

2.63" (6.6 cm)

1.38" (3.5 cm)

2.56" (6.5 cm)

5.69" (14.4 cm)

7.69" (19.5 cm)

25HI425A/W

36.5"

(92.7 cm)

50HI425A/W

40.5"

(102.9 cm)

14.25"

(36.2 cm)

AIR INTAKE

* Includes 0.5" (13 mm) for bracket supplied with unit.

AIR EXHAUST

17"

(43.2 cm)

2 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A

NEMA
5-15

21.5" (54.6 cm)

Electrical

§ 115 V, 60 Hz, 1 phase, 11.0A

§ Connect to a 15A dedicated circuit.

§ Furnished with 7 ft (2 m) power cord with a 90° NEMA hospital grade 5-15 plug.

Ambient

Air temp* 100 F/38 C Max. 50 F/10 C Min. (Best performance below 80 F (27 C)

Water temp

†

90 F/32 C Max. 45 F/7 C Min. (Best performance below 70 F (21 C)

Water pressure (psi/bar) 70/5 Max. 10/0.7 Min.

* Ambient air temperature is measured at the air-cooled condenser coil inlet.

†

Ambient water temperature is measured in the ice machine oat reservoir.

Plumbing

Connections 25/50CI425A Rough-ins 25/50HI425A

Dispenser drain 3/4" MPT Air-cooled 3/4" FPT

Water inlet 3/8" FPT 3/8" FPT

Condenser inlet Water-cooled 3/8" FPT N/A

Condenser outlet Water-cooled 3/8" FPT N/A

Note: Water shut-off recommended within 10 ft. (3m) of dispenser. Drain to be hard-piped and insulated. Maintain at
least 1/4" per foot (20 mm per 1 m) run of slope.

Ventilation clearances

Air-cooled Water-cooled

Required for ventilation 3" (77 mm) each side N/A

Suggested for service 12" (30.5 cm) top,

6" (15.3 cm ) left side

Note: Do not block right side air intake or right side air exhaust.

12" (30.5 cm) top

Dry weight

§ 25/50CI425A/W (countertop): 215 lbs. (98 kg)

§ 25/50HI425A/W (wall mount): 230 lbs. (105 kg)

25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A 3

Refrigeration pressure data

Water-Cooled ice machine refrigeration pressure

Discharge pressure/suction pressure

Condenser Water Temperature F/C

F/C 50/10 70/21 90/32

50/10 280/27 285/29 290/31 psi

70/21 280/27 285/29 290/31 psi

90/32 280/27 285/29 290/31 psi

Inlet Water Temperature F/C

Compressor data

Compressor current draw

Air-cooled

Ambient air temp. 60 F/15.6 C 70 F/21.1 C 80 F/26.7 C 90 F/32.2 C 100 F/37.8 C

5.8A 6.1A 6.2A 6.2A 6.3A

High side pressure (psi) 190 220 250 290 330

Low side pressure (psi) 27 29 31 33 36

Locked rotor amps 58.8

Gearmotor data Split-Phase PSC (permanent split capacitor)

Gearmotor current 1.8A-1.9A (nominal) 0.8A-0.9A (nominal)

Locked rotor amps 14A 7A-14A (temperature dependent)

Refrigeration system

Important: All service on refrigeration system must be performed in accordance with all federal, state and local

laws that pertain to the use of refrigerants. It is the responsibility of the technician to ensure that these requirements
are met.

Model Charge Refrigerant type

25/50CI425A, 25/50HI425A (air-cooled) 15 oz R404A

25/50CI425W (water-cooled) 9 oz R404A

4 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A

Installation

Before you begin

§ All dispensers must be installed level in both directions to ensure proper operation.

§ Provide proper ventilation clearances.

§ Countertop units provide the option of taking utilities out bottom or back of dispenser (on wall mount units and
countertop units with legs, utilities exit from back).

§ Wall mount model utilities exit through back of dispenser only.

§ Directions for each installation follow.

WARNING!

§ DO NOT LIFT UNIT AT THESE
POINTS. Panels will not support
weight of unit

§ Failure to follow warning may
result in equipment damage or
personal injury

Installing countertop dispensers with rear
exiting utilities (no legs)

1. Position dispenser in desired location.

2. Mark dispenser outline on counter and

remove dispenser.

3. Drill four 7/16" holes in counter to anchor
dispenser to counter (Fig. 1).

4. Apply a thick bead approximately 1/4" (7 mm)
diameter of NSF listed silicone sealant (Dow
Corning® RTV-732 or equivalent) 1/4" (7 mm)
inside marked outline of dispenser.

5. Reposition dispenser on counter and secure
to counter with four 3/8"-16NCbolts.

6. Smooth excess sealant around outside of
dispenser.

7. Make utility connections (Fig. 2).

CAUTION!

§ Do not connect water-cooled condenser outlet line
to the dispenser drain line.

8. Turn on water supply and check for leaks.

9. Clean dispenser and ice machine before

putting into service.

10. Turn power on and allow ice machine to
produce ice.

Fig. 1 Countertop anchoring locations

1.56"

(40 mm)

4X

12.50"

(31.8 cm)

.50"

(13 mm)

Ø.375"

(10 mm)

hole

20" (50.8 cm)

Fig. 2 Utility connections as viewed from top for
countertop back access

condenser outlet
3/8" FNPT

condenser inlet

3/8" FNPT

potable water

3/8" FNPT

drain
3/4" MPT

power

25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A 5