Fisher & Paykel DW60CC, DW60CE User Manual

Dishwasher

DW60CE and DW60CC models

Installation instructions

and User guide

NZ AU SG

Contents

1

Safety and warnings

Installation instructions

Introduction

Using your dishwasher – quick reference

CE models

Controls and starting a wash

CC models

Controls and starting a wash

Changing the wash programme

Setting Delay start

Changing the wash zone

User preference settings

Caring for your dinnerware

Loading

Water hardness and dishwashing

Wash programmes and detergent quantities

Adding detergent

Using rinse aid

After the wash

Care and cleaning

Fault codes

Troubleshooting

Warranty and service

3

6

14

15

16

20

22

23

24

25

26

27

31

32

33

34

35

36

38

39

42

Wash programme data

Standards test

Important!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer.

43

44

2

Safety and warnings

Your dishwasher has been carefully designed to operate safely during normal dishwashing
procedures. Please keep the following instructions in mind when you are using your dishwasher.

Important safety instructions

For your safety, follow basic precautions when using your dishwasher, including the following:
Please read all instructions before operating your dishwasher.
The information in this user guide must be followed to minimise the risk of fire or explosion, or to

prevent property damage, personal injury or loss of life.

Installation

This dishwasher must be installed and positioned in accordance with the ‘Installation

instructions’ before it is used.
Installation and service should be performed by a qualified technician.
If the power supply cord is damaged, it must be replaced by the manufacturer or Authorised

Service Centre or a similarly qualified person in order to avoid a hazard.
Ensure the dishwasher is placed between cabinetry. Failure to do so may result in an unstable

product, which may cause damage or injury.
Do not operate this dishwasher if it is damaged, malfunctioning, partially disassembled or has

missing or broken parts, including a damaged power supply cord or plug.
Do not store or use petrol or other flammable vapours and liquids in the vicinity of the

dishwasher.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
Make sure that the power supply cord is positioned where it will not be stepped on, tripped over,

or otherwise subjected to damage or stress.
Do not install or store the dishwasher where it will be exposed to the weather or temperatures

below freezing.
Do not use an extension cord or portable electrical outlet device (eg multi-socket outlet box) to

connect the dishwasher to the power supply.

3

4

Safety and warnings

Important safety instructions

Operational

Use the dishwasher only for its intended function as described in this user guide.
This appliance is intended to be used in household and similar applications such as:

– staff kitchen areas in shops, offices and other working environments;
– farm houses;
– by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments.

Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed.

Avoid contact with the skin and eyes and keep children away from the dishwasher when the door

is open. Check that the detergent receptacle is empty after completion of the wash cycle.
Use only detergents and rinse aid recommended for use in a domestic dishwasher and keep them

out of reach of children.
When loading items to be washed, place sharp items where they are not likely to damage the

dishwasher and load sharp knives with the handles up to reduce the risk of cut type injuries.
Do not tamper with the controls of your dishwasher.
Do not abuse, sit on, or stand on the door or dish rack of your dishwasher. Do not place any

heavy objects on the door when it is open. The dishwasher could tip forward.
To reduce the risk of injury, do not allow children to play in or on the dishwasher.
Under certain conditions hydrogen gas may be produced in a hot water heater system that has

not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has

not been used for such a period, then before using the dishwasher, turn on all hot water taps and

let the water flow from each for several minutes. This will release any accumulated hydrogen gas.
As hydrogen gas is flammable, do not smoke or use an open flame during this time.
Remove the door to the washing compartment when removing an old dishwasher from service or

discarding it.
Open the door very carefully if the dishwasher is in operation. There is a risk of being sprayed

with hot water. Do not open the door fully until the spray arms have stopped rotating.
The door should not be left in the open position as this could present a tripping hazard.
When disconnecting the dishwasher pull by the plug rather than the cord or junction of cord to

avoid damage.
This dishwasher is not intended for use by young children or infirm persons unless they have been

adequately supervised by a responsible person to ensure that they can use the dishwasher safely.
Young children should be supervised to ensure that they do not play with the dishwasher.
The water inside the dishwasher is not suitable for drinking.
This dishwasher is designed for washing normal household utensils. Items that are contaminated

by petrol, paint, steel or iron debris, or corrosive, acidic or alkaline chemicals are not to be

washed in this dishwasher.
If the dishwasher is not being used for long periods of time, turn the electricity and water supply

to the dishwasher off.

Safety and warnings

Important safety instructions

Maintenance

Do not repair or replace any part of the dishwasher or attempt any servicing unless specifically

recommended in this user guide. We recommend that you call a Fisher & Paykel Authorised

Service Agent.
Keep the floor around your dishwasher clean and dry to reduce the possibility of slipping.
Keep the area around and underneath your dishwasher free from the accumulation of

combustible materials, such as lint, paper, rags and chemicals.
When cleaning the underside of the filter plate, take care on the sharp outer edge to avoid the

risk of cut type injuries.
If the dishwasher is not operating properly or maintenance must be performed, disconnect the

dishwasher from the power supply.

5

6

Installation instructions

Before you start

Safety and compliance

These instructions are intended as a guide only. It is the responsibility of the installer to ensure

that installation complies with applicable regulations and local government by-laws.

Installation must be performed by a suitably qualified person. Incorrect installation or

malfunctioning resulting from incorrect installation are not covered by warranty.

Carefully read through the ‘Safety and warnings’ section of this document.

The dishwasher must not be connected to the electrical supply while it is being installed. Ensure

all domestic wiring is properly earthed.

If an old appliance is being replaced, make sure it is disposed of properly. To avoid children

getting trapped or injured while playing with an old appliance, ensure you remove any doors,

door locks and cables from it.

In order to ensure that the dishwasher is stable, it must be installed under a continuous surface

which is attached to adjacent cupboards.

Unpacking and handling

Check packaging and dishwasher for signs of transport damage. If the dishwasher is in any way

damaged, do not install it. Contact the dealer the dishwasher was purchased from.

Disposal of packaging: some of the packaging is recyclable. Check the symbols and labels and

recycle if possible.

Never lift the dishwasher from the door handle or the top panel. Doing so may cause damage.

Always be careful with the hoses and power cord at the back of the dishwasher. Careful handling

will prevent damage and malfunction from squashing, kinking or cuts.

While installing the dishwasher, check the drain hose is not restricted or kinked.

Connections and services

Check that the power cord is long enough to reach the outlet. If it isn’t, it must be replaced by a

Fisher & Paykel authorised technician. Extension cords or multi-outlet power boards should not

be used to connect the dishwasher to the power supply.

Check that the hoses are long enough to reach the services. If a hose needs extending, ensure

that the extension hose is new and of equal quality and diameter to the one already fitted.

Note: the drain hose should not be longer than 4 m, as a longer drain hose will cause reduced

performance.

The dishwasher should not be connected to a water system where the temperature exceeds

o

60

C, or where there is no temperature control, e.g. wetback system, unless the system is fitted
with a suitable tempering valve.
The dishwasher must not be connected to an undersink high-pressure “push-through” type hot
water system, as damage to the system will result.

Installation instructions

Technical data

Check the electrical data on the rating label (located on the left-hand side of the dishwasher’s
stainless steel inner door). Should the data on the rating label be different to those specified
below, consider those on the rating label as correct.

Capacity 14 standard place settings

Mains water pressure 0.03-1 MPa (= 0.3-10 bar)
Power voltage 220-240 V (50 Hz)
Maximum current intensity 10 A
Total absorbed power 1800-1950 W
Colour white (DW60CEW, DW60CCW) or
stainless steel(DW60CEX, DW60CCX)

Anti-flood protection

This dishwasher has anti-flood protection, which will stop the water flowing in the event of a
leak within the machine.

7

8

Installation instructions

Product and cabinetry dimensions

F

C

D

Product dimensions (mm)

overall height of product

A

with top panel in place

with top panel removed*

overall width of product

B

overall depth of product

C

depth of open door

D

(measured from front of kickstrip)

B

E

G

A

850 (min) -870 (max)**
820 (min) -840 (max)**

595

600

595

Cabinetry dimensions (mm)

inside height of cavity

E

with top panel in place

with top panel removed*

inside width of cavity

F

inside depth of cavity

G

* The top panel may be removed to suit underbench cavity height. See instructions further below.
**Depending on feet height adjustment.

855 (min) -875 (max)**
825 (min) -845 (max)**

600

605

Installation instructions

9

Preparing the product and cabinetry

The top panel may be removed to suit underbench cavity height. See the illustrations below.

1

23

Important!

To prevent possible steam damage to the cabinetry,
ensure that any bare wood surrounding the dishwasher is
sealed with an oil-based paint or moisture-proof polyurethane.

Services can be located either side of the dishwasher.
Ensure that the services hole has a minimum
diameter of 50 mm.

mm

10

Installation instructions

Levelling and positioning the dishwasher

Before sliding the dishwasher into position, adjust the feet with a spanner (1) to ensure that the
dishwasher is level (2) and the required height.
Do not lift the dishwasher from the door handle or top panel.
Position the dishwasher in the cavity, ensuring that the hoses
and power cord don’t get bent, crimped, or trapped under the dishwasher in the process (3).
If you install the dishwasher with the top panel removed, we recommend that you fix the
dishwasher to the bench using the top brackets, as shown (4).

Important!

Ensure that you do not damage the bench by using fixing screws that are too long for it.

2

Only if top panel removed

4

1

3

Installation instructions

Plumbing -- Waste connection

These drainage options are designed to eliminate problems that occur with combined
sink-dishwasher waste systems.

Drainage option A: Separate sink and dishwasher waste systems

The standpipe must have a minimum diameter of 38 mm and stand 750 mm above the floor.
Use the supplied drain hose support to hold the drain hose in place in the standpipe.

Important!

We do not recommend connecting the drain hose or drain pipe directly to a built-in waste disposal unit.

Waste disposal

min.
120
mm

min.
750 mm

unit (optional)

Waste

11

min.38 mm

Power outlet with
disconnection switch

Hose supplied

min.
750 mm

Water

Waste

min. 200 mm

Drainage option B: Combined sink and dishwasher waste systems

When connecting the drain hose to a sink trap with a drain hose spigot, make sure that the drain
hose is supported to the height of the bench.
Ensure the drain spigot has a minimum hole diameter of 15 mm and it has been drilled out.
Secure the drain hose connection with the clip supplied.

Ensure drain hose is supported to
height of bench

Vent

min. Ø21mm

min. Ø15mm

Hose supplied

Power outlet with
disconnection switch

Waste

Water

min. 200 mm

12

Installation instructions

Plumbing -- Water inlet connection

Important!

The appliance should be connected to the water main using the new water inlet hose supplied.
Old hoses should not be used.
Do not shorten the inlet hose.

1

Take note of water connection requirements.

2

Take note of the permitted water pressure extremes.

3

Connect the water inlet hose to an accessible water tap with a ¾”BSP connector. Ensure that

4

Tighten the hose coupling a further half turn after seal contact.

5

Check that the connection does not leak.

The dishwasher has a single valve water connection.
We recommend a cold water connection for best performance and energy efficiency.
The incoming water temperature should not exceed 60

Lowest: 0.3 bar = 3 N/cm
Where pressure is below 1 bar, contact a qualified plumber.
Highest: 10 bar = 100 N/cm
Where pressure is above 10 bar, a pressure reduction valve must be installed.

2

= 30kPa

2

= 1MPa

o

C.

Contact a qualified plumber.

there is no kink in the inlet hose that could restrict the flow of water. A 90

O

bend requires a

minimum height of 200 mm for a kink-free curve.

Ensure incoming water is clear. If the water pipes have not been used for a long period of

time, let the water run to make sure it is clear with no impurities. Not doing so

may result in the water inlet hose getting blocked and damaging the appliance.
If required, use a filter insert to filter out deposits from the piping. The filter insert is

available from your Authorised Service Centre or Customer Care.

3/4” BSP connector

min.
10 mm

Installation instructions

Electrical connection

The dishwasher must not be connected to the electrical supply while installation is being carried
out. Ensure all domestic wiring is properly earthed.
Check the rating label (located on the left-hand side of the dishwasher’s stainless steel inner
door) and ensure that the voltage and frequency values for the current in the house correspond
to those on the rating label.
Insert the plug into a properly earthed power outlet that has a disconnection switch.

Important!

The earthing of the appliance is a safety requirement mandated by law.
If the power cord is not long enough to reach the outlet or the outlet to which the appliance
must be connected is not appropriate for the plug, the entire dishwasher power cord must be
replaced. This should only be done by a Fisher & Paykel authorised technician. Do not modify or
cut the plug. Do not use an adaptor, extension cord, or multi-outlet power board to connect the
dishwasher to the power supply, as these could cause overheating and create a fire hazard.
The outlet into which the dishwasher is plugged must remain easily accessible (e.g. in an adjacent
cabinet) even when the appliance is installed. This is to ensure that the dishwasher can be
disconnected from the power supply for safe cleaning and maintenance.

Installer final checklist

13

Check that the door opens and closes freely without resistance to adjacent cabinetry.
Check that the plug is accessible.
Check that the dishwasher is level. If necessary, adjust the levelling feet slightly. To ensure
optimum performance, the diswasher should not be inclined more than 2
level.
Check the operation of the dishwasher:

1

Press to turn the dishwasher on.

2

Select the Rinse programme.
CE models: Press
CC models: See section ‘Changing the wash programme’ for instructions.

3

Press to start the Rinse programme.
Can you hear the dishwasher filling?

4

When the Rinse programme is over (approx. 12 minutes), check that the water has drained.

If a fault code appears, see the ‘Fault codes’ section of the user guide for advice.

until Rinse is selected.

o

. Check with a spirit

14

Introduction

Before you start

Make sure the installer has completed the ‘Final checklist’ in the Installation instructions.
Read this manual thoroughly, taking special note of the ‘Safety and warnings’ section.
Remove all the packaging and check that you have all the accessories listed below.

Dishwasher features and accessories

Utensil tray

Upper basket

Upper spray arm

Lower basket

Cutlery basket

Door seal

Rating label

Detergent and rinse
aid dispensers

Lower spray arm

Filters

Using your dishwasher – quick reference

heavy normal normal

eco

rinse

delicatefast

TO

SH

Full

S

S

H

y

Starting a wash

1

Remove food scraps and load dishes carefully

For more detail, see sections

‘Caring for your dinnerware’
‘Loading’

2

Add detergent

For more detail, see sections

‘Water hardness and dishwashing’
‘Wash programmes and detergent quantities’
‘Adding detergent’

3

Turn power on (check also if water is on)

For more detail, see section

‘Controls and starting a wash’

4

Check rinse aid level, refill if necessary

For more detail, see section

‘Using rinse aid’

5

Check that nothing obstructs the spray arms, then

close the door firmly

15

6

Select wash programme

For more detail, see section

‘Controls and starting a wash’
‘Wash programmes and detergent quantities’
‘Changing the wash programme’ (CC models only)

7

Start wash OR set Delay start

For more detail, see section

‘Controls and starting a wash’
‘Setting Delay start’ (CC models only)

After the wash

8

Open the door slightly and leave ajar to help drying

For more detail, see section

‘After the wash’

9

Once cooled, unload dishes carefully

For more detail, see section

‘After the wash’

10

Check condition of dishwasher, clean if necessary

CE models

CC models

READY

WA

NO Delay

eav

ETTING

16

delay

delay

y

CE MODELS

Controls and starting a wash - CE models

07

On/Off and
Keylock

Control panel feature Action to take

On/Off

Keylock

Delay
start

Display

Rinse aid
indicator

Heater
indicator

07

Delay
start

Turns the power to the dishwasher
on and off.

This disables all the buttons so a
wash cannot accidentally be
started e.g. by children playing,
someone leaning against the
control panel, or during cleaning.

Delay start is useful if you want to
set your dishwasher to start a
wash programme automatically
later (e.g. while you are away from
home).

This shows:

This will light up when the rinse
aid level is low.

This will light up when the dishwasher is heating the water.

Display Rinse aid

the remaining wash time in minutes
the delay time in hours (if Delay start is set)
fault codes
Keylock has been activated (

Heater
indicator

indicator

Press
dishwasher on and off.

To activate or cancel Keylock,
press and hold
(until you hear a long beep).
will show in the display when the
Keylock has been activated.

To set Delay start, press the
button until the display shows
the desired delay time (in hours).
The counting will restart after 12
hours.

briefly to turn the

LOC will be displayed).

When the indicator lights up,
refill rinse aid. See ‘Using rinse
aid’ for instructions.

for 3 seconds

LOC

dela

heavy normal normal

eco

rinse

delicatefast

Controls and starting a wash - CE models

17

CE MODELS

Programme
selector

indicators

Start/PauseProgramme

To select and start a wash programme

1

Make sure that the dishwasher is powered on .

2

Press until the indicator of the desired programme lights up.

3

Press to start the programme.

After 5 seconds, the selected programme indicator will start flashing, the dishwasher will

beep once and the wash will start automatically.

The display will show the approximate time remaining.

Note: the dishwasher will remember the last programme used.

To pause and restart a wash programme

1

Press to pause the programme.

2

Open the door very slowly.

Important!

There is a risk of being sprayed with hot water. Do not fully open the door until the spray arms have stopped

rotating.

3

Load, remove, or rearrange any dishes if needed.

4

Check that there is no excessive steam, then close the door.

Important!

If the programme is paused when the dishwasher has already heated the water, leave the door ajar for

several minutes before closing it again; if you don’t, the expanding steam inside could force the door open.

5

Press to restart the programme.

18

delay

CE MODELS

Controls and starting a wash - CE models

07

On/Off and
Keylock

Delay
start

Display Rinse aid

Heater
indicator

indicator

To cancel a wash programme once it has started

1

Press to pause the programme.

2

Press to turn the dishwasher off.

The programme has now been cancelled. If you wish, you can start a different one. Note: you

may need to refill the detergent dispenser.

heavy normal normal

eco

rinse

delicatefast

Controls and starting a wash - CE models

19

CE MODELS

Programme
selector

indicators

Start/PauseProgramme

Delay start

This feature can delay the start of a wash programme by 1 to 12 hours.

To activate Delay start:

1

Load the dishes, add detergent and close the door.

2

Press to turn the dishwasher on.

3

Select the wash programme.

4

Press the delay button. The display will change to 1h. Press the button until the display shows the

required delay (each press increases the delay by 1 hour).

5

Press to begin the Delay start.

The display will flash and count down the time remaining. The wash programme will

automatically start when the delay time is over.

To cancel Delay start, press

.

Keylock

This feature disables all the buttons on the dishwasher.

To activate Keylock, press and hold

will show

To cancel Keylock, press and hold

disappear from the display to indicate that Keylock has been cancelled.

If any other buttons are pressed while Keylock is activated, the dishwasher will display

emit a beep.

LOC to indicate that Keylock has been activated.

for 3 seconds. The dishwasher will beep and the display

for 3 seconds. The dishwasher will beep and LOC will

LOC and

20

CC MODELS

Controls and starting a wash - CC models

Power/
Keylock

Press briefly to
power on or off
or press and hold
for 3 seconds to
activate/cancel
Keylock

Start/Pause Scroll Display

Press to start or
pause a wash
programme

Press to navigate
through menus
and options

Shows settings,
options, wash
programme
status,
fault codes and
instructions

To start a wash programme

1

Make sure that the dishwasher is powered on .

2

Check that the wash programme displayed is the one you would like to use. If not, see section

‘Changing the wash programme.’

3

Once the display shows the programme you would like to use, press to start the programme.

The display will show the approximate time remaining and the stage of the wash.
Note: the dishwasher will remember the last programme used.

To pause and restart a wash programme

1

Press to pause the programme.

2

Open the door very slowly.

Important!

There is a risk of being sprayed with hot water. Do not fully open the door until the spray arms have stopped

rotating.

3

Load, remove, or rearrange any dishes if needed.

4

Check that there is no excessive steam, then close the door.

Important!

If the programme is paused when the dishwasher has already heated the water, leave the door ajar for

several minutes before you close it again; if you don’t, the expanding steam inside could force the door

open.

5

Press to restart the programme.

READ

TO

Fu

S

S

y

H

y

Controls and starting a wash - CC models

21

Y

Status indicator

WASH

Wash
programme
setting

See section
‘Changing the
wash
programme’

eav

Delay
Start
setting

See
section
‘Setting
Delay
start’

NO Dela

Wash
zone
settings

See
section
‘Changing
the wash
zone’

ETTING

ll

User
preference
settings

See section
‘User
preference
settings’

Select/Confirm

Press to select
or confirm a
setting

Back/Cancel

Press to step
back in menu
or cancel
selection

To cancel a wash programme once it has started

1

Press to pause the programme.

2

Press to turn the dishwasher off.

The programme has now been cancelled. If you wish, you can start a different one. Note: you

may need to refill the detergent dispenser.

Keylock

This feature disables all the buttons on the dishwasher.

CC MODELS

To activate Keylock, press and hold

indicator will show the

icon.

To cancel Keylock, press and hold

for 3 seconds. The dishwasher will beep and the status

for 3 seconds. The dishwasher will beep and the icon will

disappear.

If any other buttons are pressed while Keylock is activated, the dishwasher will emit a beep.

22

READ

H

ull

S

S

y

H

y

E

SH

7O c

h

45

H

y

E

SH

7O c

5

l

Hygiene

FastDelicate

se

H

y

Norma

co

Auto

READ

TO

ull

S

S

al

Changing the wash programme - CC models

Note: The dishwasher will remember the last programme used.

1

Make sure that the dishwasher is powered on .

CC MODELS

2

Scroll to highlight the icon of the wash programme last used.

Y

TO WAS

3

Press to enter the wash programme menu.

eav

NO Dela

F

ETTING

CHOOS
WA

4

Scroll to highlight the new wash programme you want.

CHOOS
WA

1

eav

1h2

Norma

Wash programme descriptions

Auto

Senses the
optimal
wash
programme
for your
dishes

5

Press to confirm the selection. You will be taken back to the main screen.

Heavy FastNormal Delicate HygieneNormal

eav

A wash
for heavily
soiled
dishes

Normal

A wash
for your
everyday
dishes

Eco

Helps
you save
energy and
water for
everyday
dishes

Y

WASH

Rinse

l E

A fast
wash for
lightly
soiled

For all
your heat
sensitive
dishes

Rin

Prevents
food from
drying on
dishes

dishes

ETTING

NO DelayNorm

F

A wash for
sanitising
your dishes

Note: at any step, you may use the

button to go back to the previous menu.

Setting Delay start - CC models

READ

H

ll

S

S

y

al

READ

H

l

S

S

D

S

T

D

S

T

NO Delay

3

Delay

2

1 2

SH

ull

S

y

l

LWASH

t

start

This feature can delay the start of a wash programme by 1 to 24 hours.

1

Load the dishes, add detergent and close the door.

2

Press to turn the dishwasher on.

3

Check that the display shows the wash programme you require. If not, see instructions for

‘Changing the wash programme’.

Y

TO WAS

Norm

4

Scroll to highlight the ‘Delay’ icon.

Y

TO WAS

5

Press to enter the Delay start setting.

NO Dela

NO DelayNormal

ETTING

Fu

ETTING

Ful

23

CC MODELS

ELAY
TAR

6

Scroll to highlight the number of hours you wish to delay the wash by.

ELAY
TAR

7

Press to confirm the delay time. You will be taken back to the main screen.

EADY

TO WA

8

Press to start the countdown. The wash programme will automatically start when the delay

1 2 3 4 5 6 7 NO Delay

4 5 6 7

1

3H Dela

Norma

ETTING

F

time is over.

NORMA

Delayed star

H 00 mins to

To cancel Delay start, turn power to the dishwasher off and on again, then follow steps 4 to 6

above, selecting the ‘No Delay’ option.

Note: at any step, you may use the

button to go back to the previous menu.

24

TO

SH

ull

S

al

WASH

ZO

W

and l

r

wash

wash

ll

wash

WASH

ZO

Wash

washLowerwashFull

was

future washes?

y

o

TO

H

S

y

Changing the wash zone - CC models

If you don’t have a full load and want to save energy and water, you can choose to wash the

lower basket or upper basket only. This may be useful if, for example, you only wish to wash the

breakfast dishes which are in the upper basket.

CC MODELS

1

Make sure that the dishwasher is powered on .

2

Scroll to highlight the icon of the wash zone currently set.

EADY

WA

3

Press to enter the menu.

NE

Fu

4

Scroll to highlight the required wash zone, then press to confirm.

NE

O DelayNorm

ashes upper

owe

ket

es

er

h

pper

ETTING

F

ower

5

You will be asked if you wish to save the new wash zone setting for the future.

Scroll to highlight the option you want, then press to confirm.

ve for

es n

You will be taken back to the main screen, and the wash zone you selected will now be

displayed.

EADY

Note: at any step, you may use the

WAS

Normal

O Dela

button to go back to the previous menu.

ETTING

er

User preference settings - CC models

H

ll

S

y

CHOOSEO

t

CHOOS

O

d

D

Adj

de

r

E

e

T

s

ds

d

s

These allow you to:

optimise your dishwasher for the type of

detergent you use

turn rinse aid on or off

have the temperature displayed in

o

C or oF

1

Make sure that the dishwasher is powered on .

2

Scroll to highlight the ‘Settings’ icon.

READY
TO WAS

Normal

3

Press to enter the menu.

PTION

etergen

4

Scroll to highlight the option whose setting you want to change.

E

PTION

adjust screen brightness and contrast
turn the beeps on or off
reset the dishwasher to original
factory settings.

ETTING

NO Dela

Rinse Ai

Fu

25

CC MODELS

User preference options

CHOOS
OPTION

Rinse

Detergent

etergent typ

type

5

Press to select the option.

6

Scroll to select the new setting.

7

Press to confirm. The dishwasher will confirm that the setting has been changed, and you will

Aid

Temperature

RINSE
AI

emp unit

units

N

ustment
can be ma
on dispense

Screen

Screen Brightnesscreen contrastRinse ai

brightness

FF

Screen

contrast

Audio

Audio soun

sounds

Reset defaults

be taken back to the main screen.

Note: at any step, you may use the

button to go back to the previous menu.

Reset default

(factory

settings)

26

Caring for your dinnerware

The combination of high temperatures and dishwasher detergent may cause damage to some
items if they are washed in the dishwasher. Remember, if in any doubt about any aspect
concerning items washed in the dishwasher, follow the instructions from the manufacturer of
the items, or wash the item by hand.

Important!

Never put highly absorbent materials, such as sponges and towels in your dishwasher. Do not put dishes or
cutlery that have been soiled by tobacco ash, wax, lubricating grease or paint in your dishwasher.

Cutlery and silverware

All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused
by some foods. Silver items should not come into contact with stainless steel, e.g. other cutlery.
Mixing these items can cause staining. Remove silver cutlery from the dishwasher and hand dry
immediately after the programme has finished.

Aluminium

Aluminium can be dulled by dishwasher detergent. The degree of change depends on the
quality of the item.

Other metals

Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to
stain. Wash these items by hand.

Woodware

Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may
cause deterioration over time. If in doubt, wash by hand.

Glassware

Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch
that is, become opaque. You may prefer to wash these items by hand.

Plastic

Some plastic may change shape or colour with hot water. Check the manufacturer’s instructions
about washing plastic items. Washable plastic items should be weighted down so they do not
flip over and fill with water or fall through the basket during the wash.

Decorated items

Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted
over the glaze, gold rims or hand-painted china may be more sensitive to machine washing. If
in doubt, wash by hand.

Glued items

Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by hand.

DOs DON’Ts

Arrange the dishes neatly, spacing them

evenly for maximum exposure to water.

Remove any large food particles before
placing dishes in the dishwasher. This is to
prevent the filters from becoming clogged.

Pre-soak any pots and pans with baked-on
residue. This will eliminate the need for extra
wash cycles.

Always check that water can reach all areas,
particularly the cup racks.

Make sure all items are stable and cannot
move during the wash. Any flimsy or light
plastic items should be either weighted down
or placed in the utensil tray.

Ensure there are no dishware items that will
stop the spray arm from rotating.

Loading

Don’t overcrowd the dishwasher. This will

reduce performance.

Don’t allow plates and cutlery to nest.
Don’t let dishware block water from

reaching items on the cup racks.

27

28

Loading

Upper basket and utensil tray

Utensil tray

Adjusting the height of the upper basket - CE models

Runner

Front safety
stop

The upper basket is designed

to hold items like glasses, cups,
saucers, plates, small bowls and
shallow pans.

Use the utensil tray to securely

hold long or sharp items like
knives, chopsticks, or ladles.
Ensure that knife blades are
facing down.

Slide or remove the utensil tray

if you need the space for other
items below.

You can adjust the height of

the upper basket to create
more space for tall items in the
lower basket. See below.

Important!

Before you adjust its height, make
sure the basket is empty.

1

Turn the front safety stops on

either side outwards.

2

Slide the empty basket out of

the runners.

3

Reinsert the higher or lower

set of rollers in the runners and
slide the basket all the way
back in.

4

Turn the front safety stops

inwards.

Adjusting the height of the upper basket - CC models

You can adjust the height of

To lift the basket,

hold it on one side and

Loading

the upper basket even when
it is fully loaded, as you do not
have to remove it from the
dishwasher.

carefully pull upwards until it
clicks into place. Repeat for the
other side.

29

1

To lower the basket,

pull the lever up on one side

and, without releasing it,
carefully let the basket drop
down. Repeat for the other
side.

Lever

2

30

Loading

Lower basket

Cutlery basket

Removable
anti-nesting grid

Place the largest items here:
pots, pans, lids, serving dishes
and bowls.
Fold down the tines to place
pots and pans flat on the
bottom.
Ensure dishware items do not
block the spray arm above
from rotating.
If you need more height for tall
items, you can raise the upper
basket. See instructions on
previous pages.

To reduce the risk of injury, we
recommend loading knives and
sharp utensils with handles
facing up.
Mix spoons, knives and forks
within each section to stop
cutlery nesting together and
to ensure the water circulates
freely. Alternatively, use the
clip-on anti-nesting grids to
keep cutlery items apart.
Keep stainless steel from
touching silver cutlery to avoid
staining.
You can halve the cutlery
basket as shown and use just
one section. This is useful if the
cutlery load is light or if you
want to make more space for
other dishes.

Water hardness and dishwashing

What is water hardness?

Hard water is water with a high concentration of minerals such as calcium and magnesium. In
soft water, this concentration is low. Water hardness varies by geographical location.

How does water hardness affect dishwashing?

Hard water can be detrimental to the performance of your dishwasher. Over time, glassware
washed in hard water will become opaque and dishes will become spotted or covered in a white
film. Using very hard water can cause dishwasher parts to fail over time.
Naturally soft or softened water has no detrimental effects if used with the correct amount of
detergent. However, excess detergent combined with hot, soft water may cause irreversible
etching on glassware. Etching first appears as a rainbow-coloured film and—if allowed to
continue—can make glassware permanently opaque.

What can I do to minimise any detrimental effects?

Contact your local water company to find out about water hardness in your area.

If your home has hard water …

Increase the amount of detergent used.
Use a detergent with high phosphate content. Phosphate softens the water and this improves
wash results. You could also try using multi-purpose tablets.
Use rinse aid. We recommend you turn the rinse aid setting to 5 to help improve wash
performance.
Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale
deposits in your dishwasher.

31

Important!

We recommend fitting a water softener to the household water supply. If the water hardness in your
home is above 250 ppm/14.6 gpg, a water softener has to be fitted to maintain the performance of your
dishwasher.

If your home has naturally soft or softened water…

Avoid using too much detergent. Follow the quantity recommendations on the following page.
Ensure the dishwasher is not overloaded and water can reach all the dishes.

32

Wash programmes and detergent quantities

The quantities in the table below are for powdered detergent and typical levels of soiling. If your
home has softer or harder water, or to suit the particular load, you may need to adjust these
quantities.
If you are using tablets, follow the tablet manufacturer’s recommendations.

QUANTITY OF POWDERED DETERGENT

FOR EACH COMPARTMENT

grams

MAIN WASH

PRE-WASH

SYMBOL

(CC model) PROGRAMME

AUTO

(available in CC

models only)

Heavy

Normal

Normal Eco

Fast

Delicate

Rinse

Hygiene

(available in CC

models only)

RECOMMENDED

LOAD

Any type of load.
The dishwasher
automatically selects
the optimum wash
programme

Heavily soiled pots,
pans, baking dishes

Dishes with normal
soils for optimum
wash and dry
performance

Normally soiled
dishes for optimum
energy and water
usage

Very lightly soiled
mixed dishes

Lightly soiled delicate
(e.g. heat-sensitive)
items

Prevents odours and
soils drying on dishes
before they
are washed

To sanitise your
dishes and glassware

20-35 g
depending on soils

none

35 g 5 g

35 g 5 g

27.5 g 5 g

20 g none

20 g none

none none

35 g 5 g

Adding detergent

Important!

Only use detergents recommended for automatic dishwashers.
Dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed.
Avoid contact with the skin and eyes and keep children and infirm persons away from the
dishwasher when it is open. Check that the detergent dispenser is empty after completion of each
wash programme.
Never sprinkle or pour detergent directly onto any item in the dishwasher. Detergent and
dishwasher tablets should not be in direct contact with dishes or cutlery.
Do not use hand washing liquids, soap, laundry detergents or disinfectants, as these will damage
the dishwasher.

Filling the detergent dispenser

1

Press the button on the right of the dispenser.

Important!

Approach the dispenser from the right-hand side to prevent the cover from snapping open on your hand.

2

Add detergent into the appropriate compartment(s). If you are using powdered detergent, see

the recommended quantities on the previous page. The ‘20’ and ‘30’ markings in the main wash
compartment correspond to grams of powdered detergent.

Important!

Tablets should only be placed in the main wash (larger) compartment.

3

Remove any excess detergent from the edges of the dispenser.

4

Close the cover and press down until it clicks shut.

The detergent will automatically be released into the dishwasher during the wash programme.

5

CC models only: Ensure that the `Detergent type’ in the ‘User preference settings’ is set

to the type of detergent you are using. For example, If you are using a multi-purpose tablet with
rinse aid, we recommend selecting this setting in the ‘Detergent type option’, as doing so will
prevent excess foaming. See section `User preference settings’ for instructions.

33

Main wash compartment

Pre-wash compartment

Press this button to open

34

READY
TO WASH

NO DNormal

Using rinse aid

We highly recommend using liquid rinse aid regularly to get the best drying results. Rinse aid
gives a streak-free, sparkling clean look to glass and chinaware. In addition, it prevents metal
from tarnishing.

Rinse aid indicators

When to refill the rinse aid dispenser

When rinse aid level becomes low, the rinse aid
indicators on the dispenser and the control
panel will light up to remind you to refill the dispenser.

Adjusting the rinse aid dosage

The normal, factory-set dosage level is 4, but you
may need to adjust this to suit your water conditions.
Insert a flat-bladed screwdriver into the slot of the
dosage regulator arrow, and turn it to the desired level.
If there is excessive foaming at the end of the wash,

reduce the dosage.
If you live in a hard water area or if dishes are wet or streaky
after drying, increase the dosage.
If you are using tablets with built-in rinse aid, we
recommend setting the rinse aid dosage level to 1.
On CC models, you may wish to turn the rinse aid off
altogether and/or select the correct detergent type
(tablet with rinse aid).
See section ‘User preference settings’ for how to do this.

How to refill the rinse aid dispenser

Press the button to snap the dispenser cover open.

1

Pour rinse aid into the circular opening, making sure not

2

to fill beyond the MAX marking.

Important!

Take care not to spill rinse aid into the dishwasher. Any spills
must be wiped up to prevent excess foaming. Failure to do so
may result in a service call, which will not be covered by warranty.

Close the cover, making sure it clicks shut.

3

CE models only

CC models only

Dosage regulator

Press to open

After the wash

When the wash programme is over, the dishwasher will beep six times, then automatically turn
off in a few seconds. In CC models, a drying fan will continue to run for about an hour, or until
the door is opened.

1

Open the door slightly and leave it ajar (about 100 mm) to help the drying process.

2

Once the dishes are cool to touch, they can be removed.

Important!

Never leave the dishwasher door in the fully open position, as this could present a tripping
hazard.

3

Check that the detergent dispenser is completely empty. If it isn’t, wipe out with a damp cloth.

4

Inspect your dishwasher regularly to see if it needs any cleaning or maintenance:

Check that no grease or limescale deposits have accumulated on the inside.
If there are food particles in the filters, these need to be cleaned as well.
See section ‘Care and cleaning’ for cleaning and maintenance instructions.

Holiday time

If the dishwasher is not going to be used for some time:
Ensure the baskets are empty.

Leave the inside of the dishwasher clean.
Leave the dishwasher door ajar to allow air to circulate.
Turn off both the power and water supply to the dishwasher.

35

36

Care and cleaning

Over time, food residue or limescale deposits may accumulate inside your dishwasher. These
may reduce efficiency, and food residue may produce a bad odour. Inspect and clean your
dishwasher regularly.

Important !

Before any cleaning or maintenance, always disconnect the dishwasher from the power

supply, turn off the water supply, and wait until all parts of the dishwasher have cooled.

Do not use the following cleaning aids, as they may damage the surfaces:

-plastic or stainless steel scouring pads

-abrasive, solvent, household cleaners

-acid or alkaline cleaners

-laundry detergents or disinfectants

-stainless steel cleaners or polishes

-hand-washing liquids or soap
Where there is broken crockery or glass in the dishwasher, it must be carefully removed to

prevent personal injury or damage to the appliance.

After cleaning, always check that the spray arms and filters are all correctly in place.

Cleaning the dishwasher exterior

Wipe with a clean, soft damp cloth and dry with a clean, lint-free cloth.
Note: before cleaning the control panel, it is useful to disable the buttons by activating
Keylock.

Cleaning the door seal and dishwasher interior

Clean thoroughly with warm water on a soft, lint-free cloth. If the interior is heavily soiled,
use a dishwasher cleaner/descaler following the manufacturer’s instructions.

Care and cleaning

Cleaning the filters

The filters prevent larger food particles in the wash water from reaching the pump. These
particles may occasionally block the filters. We recommend cleaning the filters whenever
there is evidence of food particles.

Remove the filters, as shown, then rinse them thoroughly under running water.

Important !

When cleaning the underside of the filter plate, take care handling its sharp outer edge.

Replace the filters correctly after cleaning, making sure the filter plate is flush with the
dishwasher base.

Filter plate

37

1

Cleaning the spray arms

Limescale and food particles in the wash water
can block the holes in the spray arms and the arm
mountings. Clean these parts about once a month, or
more often should the need arise.
To remove the upper spray arm, unscrew its locking
nut.
To remove the lower spray arm, unscrew its locking
nut and lift the spray arm off its mounting.
Rinse the spray arms thoroughly under running water,
then refit them on their mountings. Make sure that
you twist the locking nuts firmly back on.

2

Locking nuts

38

Fault codes

If the dishwasher malfunctions, it will display a fault code and beep. Check the table below to
see if you can correct the fault yourself before contacting Fisher & Paykel Customer Care.

If the dishwasher still will not work, or shows any other fault code

1

Press to turn the dishwasher off and wait a few minutes.

2

Press again to turn the dishwasher back on.

If the dishwasher still does not function and/or the problem persists, disconnect the dishwasher
from the power supply, turn the water supply off, then contact Fisher & Paykel Customer Care
with the fault code information.

Fault codes and
descriptions

E1

The door is open

E2

Sensor fault

E3

Drain hose fault

E4

Drain fault

E5

No water

Possible causes What to do

The door has not been properly
closed or steam has forced it open.

The temperature sensor is faulty. Turn the water and power to the

The drain hose is not connected
properly or has come loose.

Drain hose is crimped or bent. Check the drain hose and straighten

The waste water is not draining
out.

Water tap not turned on. Ensure the water is connected and

Insufficient water supply pressure. Check household water pressure.

Water inlet hose is crimped or bent,
so no or not enough water gets to
the dishwasher.

Close the door firmly.

dishwasher off, then call Customer
Care.

Ensure that the drain hose is connected
in accordance with the installation
instructions.

if needed.

Ensure that the drain hose is connected
in accordance with the installation
instructions.

turned on.

Check the water inlet hose and
straighten if needed.

E6

Flooding

Drain hose is not connected
correctly.

Flood switch activated. Turn the water off and disconnect

Ensure that the drain hose is connected
in accordance with the installation
instructions.

the dishwasher from the power
supply. Call Customer Care.

Troubleshooting

Problem Possible cause What to do

Dishwasher will not
start.

Lower spray
arm rotates with
difficulty.

Cover of detergent
dispenser cannot
be closed.

Remnants of
detergent stuck
inside dispenser.

Buttons beep and
do not respond.

Water remains
inside dishwasher
after wash has
ended.

Foaming. Incorrect amount or type of

The dishwasher
stops suddenly
during the wash.

No power. Ensure the dishwasher is plugged in and the

power supply is turned on at the wall.

The door is not properly
closed.

Start/Pause button
not been pressed.
Water tap not turned on. Ensure water is connected and turned on.
Blocked strainer in water
inlet hose.

Keylock is activated.

Spray arm holes are blocked
by small items or food
particles.

Detergent compartment
has been overfilled.

Detergent dispenser is
clogged with remnants of
detergent.

Compartment was damp
when filled with detergent.

Keylock is activated.

Drain hose is crimped, bent,
or blocked.

Pump is jammed. Call your Fisher & Paykel Authorised Service

Filter(s) blocked. Clean the filter(s). See ‘Care and cleaning’ for

detergent used.

Too much egg in the wash
load.

Rinse aid dosage level too
high.

Rinse aid spills not wiped
up.

Power or water supply has
been interrupted.

Close the door.

has

Press the Start/Pause button .

Check the strainer and clean if necessary—it
is located where the water inlet hose screws
into the tap.

Cancel Keylock by pressing and holding
for 3 seconds.

Clean the spray arm. See ‘Care
and cleaning’ for instructions.

Remove detergent until the cover can be
closed.

Wipe dispenser out with a damp cloth. Dry
the dispenser before adding detergent.

Wipe dispenser out with a damp cloth. Dry
the dispenser before adding detergent.

Cancel Keylock by pressing and holding
for 3 seconds.

Check the drain hose and straighten if
needed.

Centre or Customer Care.

instructions.

See section ‘Adding detergent’ or consult the
detergent manufacturer’s instructions.

Increase the amount of detergent.

Decrease the rinse aid dosage.

Ensure that all rinse aid spills are wiped up
when they occur.

Check the power and water supplies.

39

40

Troubleshooting

Problem Possible Cause What to do

Knocking or rattling
sound during wash.

Unclean dishes. Wash programme

Plastic items are
discoloured (e.g.
stain left by tomato
sauce).

White stains are left
on dishes; glasses
have a milky
appearance.

Spray arm knocking against
dishes.

Dishes have been stacked
incorrectly.

unsuitable for load.

Soils were too heavily
baked on.

Spray arm(s) unable to
rotate.

Dishwasher overloaded or
incorrectly loaded.

The filters are incorrectly
inserted.

Detergent put in the wrong
compartment.

Excessive food not removed
from dishes before loading.

Unsuitable detergent. Only use powdered or tablet detergent

Not enough detergent. See ‘Wash programmes and detergent

Spray arm holes are
blocked.

The filters are blocked. Clean the filters. See ‘Care and cleaning’ for

Not enough detergent, not
pre-rinsed.

Not enough detergent. See section ‘Wash programmes and

Rinse aid dosage too low. Increase rinse aid dosage. See ‘Using rinse

Pause the wash and rearrange dishes. See
sections ‘Controls and starting a wash’ and
‘Loading’.

See section ‘Wash programmes and
detergent quantities’ and select a suitable
programme.

Dishes may need soaking.

Ensure no items are obstructing the spray
arm path.

See the ‘Loading’ section.

See section ‘Care and cleaning’.

See sections ‘Wash programmes and
detergent quantities’ and ‘Adding detergent’.

Scrape all food scraps off dishes before
loading.

designed for domestic dishwashers.

quantities’ for recommended quantities. You
may need to adjust these to suit your
particular load and the hardness of your
water supply.

Clean the spray arm(s). See ‘Care and
cleaning’ for instructions.

instructions.

Pre-rinse plastic dishes before placing in the
dishwasher and/or add more detergent.
Alternatively, using the Rinse programme
after adding dishes may minimise staining.

detergent quantities’ for recommended
quantities. You may need to adjust these to
suit the hardness of your water supply.

aid’.

Troubleshooting

Problem Possible cause What to do

Dishes, cutlery have
not dried.

Glasses have dull
appearance.

Tea stains or traces
of lipstick have not
been completely
removed.

Traces of rust on
cutlery.

Glasses clouded
and discoloured;
milky coating

Water marks left on
glasses and cutlery.

Fan noise
coming from the
dishwasher after a
wash
(CC models only).

Rinse aid dosage too low. Increase rinse aid dosage. See ‘Using rinse

Items removed too soon. After the end of the wash programme, leave

Rinse aid dispenser empty.
(The rinse aid indicators
are lit.)

Rinse aid dosage too low. Increase rinse aid dosage. See ‘Using rinse

Not enough detergent. See section ‘Wash programmes and

Wash temperature too low. Select a wash programme with a higher

Cutlery is not sufficiently
rustproof.

Hard water situation. Increase detergent quantities.
Glasses are not dishwasher

proof.
Rinse aid level or dosage

setting is too low.

This is normal. A drying
fan will continue to run for
about an hour after a wash
or until the door is opened.

aid’.

the door ajar and wait for several minutes to
help drying.

Add rinse aid. See section ‘Using rinse aid’ for
instructions.

aid’.

detergent quantities’ for recommended
quantities. You may need to adjust these to
suit your particular load.

temperature (see section ‘Wash programme
data’ for information).

Wash by hand.

Wash by hand.

Ensure there is rinse aid in dispenser. If
necessary, increase the rinse aid setting or
try using a wash programme with a higher
temperature. See sections ‘Using rinse aid’
and ‘Wash programme data’.

No action required. If you would like the
drying fan to stop, open the dishwasher
door.

41

42

Warranty and service

Before you call for service or assistance ...

Check the things you can do yourself. Refer to the installation instructions and your user guide
and check that:

1

your product is correctly installed

2

you are familiar with its normal operation.

If after checking these points you still need assistance, please refer to the Service & Warranty
book for warranty details and your nearest Authorised Service Centre, or contact us through our
local website listed on the back cover.

Fisher & Paykel Appliances

Model Serial no.

Date of purchase Purchaser

Dealer Suburb

Town Country

Wash programme data

CE and CC models

Heavy Normal Normal Eco* Fast Delicate Rinse

pre-wash pre-wash pre-wash pre-wash pre-wash

main wash 70oC main wash 55oC main wash 46oC main wash 40oC main wash 45oC

post-rinse 1 post-rinse 1 post-rinse post-rinse post-rinse

post-rinse 2

Stages

post rinse 65oC post rinse 65oC post rinse 43oC post rinse 50oC post rinse 60oC

drying drying drying drying drying

*reference programme for energy label compliance with AS/NZS 2007

CC models only

Auto Hygiene

pre-rinse
(where necessary)

main wash 50-65

pre-rinse

o

C main wash 65oC

43

post-rinse post-rinse

post-rinse

Stages

(if required)

o

post rinse 65

drying drying

C

post rinse 70

o

C

44

Standards test

The dishwasher is tested to AS/NZS 2007 standards for both wash and dry performance using
the parameters detailed below.

Wash programme

Powdered detergent quantities

Rinse aid dosage level

Maximum number of place settings

Height adjustment of upper basket

Recommended loading patterns

Normal Eco

When the programme is finished, open the door
100mm to help with drying

5 g pre-wash + 27.5 g main wash

5

14

Ensure the upper basket is in its uppermost position

Lower basketUpper basket

Utensil tray

11 1

3 3 3

3 3

3 3

3 3 3

1 1

3

3

3

3 2

1

1

1

Cutlery basket

1 1 1

2

2 2 2

2 2

2 2

2 2 2

2

2

1 1 1

123

45

www. sherpaykel.co.nz

www. sherpaykel.com.au

www. sherpaykel.com.sg

Copyright © Fisher & Paykel 2012. All rights reserved.

The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly
describes the product currently available.

NZ AU SG 02.2012F&P PN - 590113 C