Fisher Paykel DW24U2I1, DW24U6I1 User Guide

DISHWASHER

DW24U2I and DW24U6I

models

LAVE-VAISSELLE

Modèles DW24U2I et

DW24U6I

USER GUIDE

GUIDE D’UTILISATION

US CA

English Page 1 – 32 Français

Page 35 – 68

CONTENTS

Introduction 3

Safety and warnings 4

Operating instructions 7

Caring for your dinnerware 15

Loading advice 16

Water hardness and dishwashing 18

Wash programmes and detergent quantities 19

Adding detergent 20

Using rinse aid 21

After the wash 22

Care and cleaning 23

Fault codes 26

Troubleshooting 28

Wash programme data 31

loading the dishwasher 33

Warranty and Service 34

loading the dishwasher 71

IMPORTANT!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, go to our website fisherpaykel.com or contact your local Fisher&Paykel dealer.

INTRODUCTION

This user guide is an accompaniment to your ‘Quick start guide’ which is included with your dishwasher.

For operating instructions, see your ‘Quick start guide’. If you no longer have your ‘Quick start guide’, you can download it from our local website, listed on the backcover.

Refer to your ‘Quick start guide’ for information on:



Starting a wash



Wash programs and when to use them



Controls



Racking features.

SAFETY AND WARNINGS

WARNING!

Electric Shock Hazard Read and follow the safety and warnings outlined in this user guide

before operating this appliance. Failure to do so can result in death, electric shock, fire or injury to persons.

Use this appliance only for the intended purpose as described in the user guide.

IMPORTANT SAFETY INSTRUCTIONS

WARNING!

When using your dishwasher, follow basic precautions, including the following:



Read all instructions before using the dishwasher.



The information in this manual must be followed to minimise the risk of fire or explosion or to prevent property damage, personal injury or loss of life.



Use the dishwasher only for its intended function as described in this user guide.

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This appliance is intended to be used in household and similar applications such as:

– staff kitchen areas in shops, offices and other working environments; – farm houses; – by clients in hotels, motels and other residential type environments; – bed and breakfast type environments.



NSF 184-Certified residential dishwashers are not intended for licensed food establishments.

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Use only detergents or rinse aid recommended for use in a domestic dishwasher andkeep them out of reach of children.



Check that the detergent dispenser is empty after the completion of each washprogram.



When loading items to be washed, locate sharp items so that they are not likely todamage the dishwasher and load sharp knives with the handle up to reduce the riskofcut-type injuries.

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Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

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Do not touch the filter plate (the metal disc in the dishwasher base) during or immediately after use, as it may be hot from the heater plate underneath.

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Do not tamper with the controls.

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Do not abuse, sit in, stand on the door or dish rack of the dishwasher.

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Do not lean on the adjustable racks or use them to support your body weight.



To reduce the risk of injury, do not allow children to play in or on the dishwasher.



Under certain conditions, hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If thehot water system has not been used for such a period, before using the dishwasher, turn on all hot water taps and let the water flow from each for several minutes. Thiswill release any accumulated hydrogen gas. As the gas is flammable, donot smoke or use an open flame during this time.



Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.

SAFETY AND WARNINGS



Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open. Check that the detergent receptacle is empty aftercompletion of the wash cycle.

INSTALLATION



This dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your dishwasher, you can order them by calling your Authorised Repairer or download them from our local Fisher&Paykel website, listed on the back cover.



Installation and service must be performed by a qualified technician.



If the power supply cord is damaged, it must be replaced by a dealer or Authorised Repairer or a similar qualified trades person in order to avoid a hazard.



Ensure the dishwasher is secured to adjacent cabinetry using the brackets provided. Failure to do so may result in an unstable product, which may cause damage or injury.

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Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has missing or broken parts, including a damaged power supply cord or plug.



Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the dishwasher.



Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.



Make sure that the power supply cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress.



Do not install or store the dishwasher where it will be exposed to temperatures below freezing or exposed to weather.



Do not use an extension cord or a portable electrical outlet device (eg multi-socket outlet box) to connect the dishwasher to the power supply.

WARNING!



Improper connection of the equipment-grounding conductor can result in a risk ofelectric shock.



Check with a qualified electrician or service representative if you are in doubt as towhether the appliance is properly grounded.



Do not modify the plug provided with the appliance; if it will not fit the outlet, haveaproper outlet installed by a qualified technician.

GROUNDING



This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.



Thisappliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.



If the dishwasher is installed as a permanently connected appliance: This appliance must be connected to a grounded metal, permanentwiring system,

or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on theappliance.

SAFETY AND WARNINGS

MAINTENANCE



Disconnect the appliance from the power supply before any cleaning or maintenance.



When disconnecting the appliance pull the plug rather than the power supply cord or junction of cord to avoid damage.



Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this user guide.



We recommend that you contact Customer Care to arrange service. See your ‘Serviceand warranty’ booklet for contact details.



Keep the floor around your appliance clean and dry to reduce the possibility ofslipping.



Keep the area around/underneath your appliance free from the accumulation ofcombustible materials, such as lint, paper, rags and chemicals.

OPERATION



Do not open the dishwasher while it is in operation. There is a risk of being sprayed with hot water. Do not open the door fully until the spray arms have stopped rotating.



The door should not be left in the open position as this could present a trippinghazard.



The water inside the dishwasher is not suitable for drinking.

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The dishwasher must be used with the filter plate, drain filter and spray arm(s) inplace. To identify what these parts are, see drawings in section ‘Care and Cleaning’ of this user guide.



Do not operate this dishwasher if it is damaged, malfunctioning, partially disassembled or has missing or broken parts, including a damaged power supply cord or plug.



Household appliances are not intended to be played with by children. Children of less than 8 years old must be kept away from the appliance unless continuously supervised. This appliance can be used by children aged from 8 years and above, andpersons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazardsinvolved.

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Cleaning and user maintenance shall not be done by children without supervision.



Do not allow children to play inside, on or with this appliance or any discardedappliance.

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If a dishwasher cleaner is used, we would strongly recommend a wash program with detergent should be run immediately afterward, to prevent any damage to thedishwasher.

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The dishwasher is designed for washing normal household utensils. Items that are contaminated by petrol, paint, steel or iron debris, corrosive, acidic or alkaline chemicals are not to be washed in the dishwasher.



If the dishwasher is not being used for long periods of time, turn the electricity andwater supply to the dishwasher off.

OPERATING INSTRUCTIONS

Controls and starting a wash

Start a wash programme

Open the door to turn ON the dishwasher.

– The display will show the wash programme time.

Select desired wash programme on the dishwasher control panel.

– The default cycle when you first turn the dishwasher on is Eco. – After the first wash the dishwasher will remember the last programme used.

Select a wash modifier (for DW24U6I models only). The selected wash modifier

indicator will be lit. (see ‘Selecting wash modifiers’). Press and close the door to start the wash programme

Pause and restart a wash programme

Open the door carefully to pause the programme. The time remaining will flash

andthepause beep will sound while the dishwasher is paused.

IMPORTANT!

There is a risk of being sprayed with hot water. Do not fully open the door until thespray arms have stopped rotating.

Load, remove, or rearrange any dishes if needed.

Touch button and close the door in 4 seconds to restart the programme.

If the dishwasher is not restarted within 7 minutes, it will then beep until the cycle

isrestarted.

Cancel or change a wash programme

Open the door carefully to pause the programme.

Touch and hold to cancel the programme.

Touch any button to turn the dishwasher back on, and follow the steps

above ‘To start a wash programme’.

OPERATING INSTRUCTIONS

Setting delay start

This feature can delay the start of a wash programme by 1 to 12 hours.

Load the dishes, add detergent and close the door.

Open the door to turn the dishwasher on.

Check that the display shows the wash programme you require.

If not, see instructions for ‘Changing the wash programme’.

touch and hold

Touch and hold

– The ‘Delay start’ indicator will light up and the display will show the

delay time (hours).

Touch again to increase the number of hours you wish to delay the wash by

(1hr – 12hr in hour steps). Note: Scrolling past 12 hours will exit ‘Delay start’.

Press and hold to start delay. The display will countdown in hours.

The wash programme will automatically start when the delay time is over.

– The ‘Delay start’ indicator will be on when ‘Delay start’ begins its countdown. – If the door is open when the countdown is finished, the dishwasher will beep

andthedisplay will flash. After 7 seconds the dishwasher will turn off.

Cancel Delay start

Touch

until the delay hour is 12h, then press start button again to cancel delay.

OPERATING INSTRUCTIONS

Setting wash modifiers (DW24U6I models only)

Along with setting the wash programme, you may select one of the following the additional options:



Extra dry: Increases the wash temperature and the length of the drying phase for improved drying performance. This is especially useful for plastic items.

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Quick: Uses additional water and energy for a faster wash time, while maintaining washperformance.

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Sanitize: Raises the water temperature during the rinse phase to sanitize dishes. Idealfor washing items such as baby bottles and preserving jars.

Set a wash modifier

After selecting your wash programme, touch to select desired wash modifier.

Thewashmodifier indicator will light up. Touch once to start the wash.

Close the door.

Note: multiple modifiers can be selected depending on the cycle selected.

WASH PROGRAMME MODIFIER AVAILABLE

Auto – – – Medium Extra Dry Quick Sanitize Eco – – – Fast Extra Dry – Sanitize Heavy Extra Dry Quick Sanitize Delicate Extra Dry Quick – Rinse – – –

Cancel Wash modifier

Touch modifier again. The wash modifier indicator will go out.

OPERATING INSTRUCTIONS

Setting wash modifiers (DW24U6I models only)

Using sanitize

The sanitize wash modifier adjusts the wash programme to meet the conditions requiredby Section 6, NSF 184 for sanitization to occur. While sanitize is running, the wash programme is monitored to ensure that these conditions are met.

IMPORTANT!



For sanitization to occur, the temperature of the water needs to reach 700C/1580F. Check that all items in the dishwasher are dishwasher safe before running the sanitize modifier.



If the wash is interrupted or the water supply is turned off during the cycle, then the heating conditions for sanitization may not be met. You may need to run the cycle again to ensure sanitization of your dishes.

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Only cycles utilising the sanitize wash modifier are designed to meet the conditions required by Section 6, NSF 184. Other wash programs may not reach the temperatures required for sanitization to occur. See table on previous page for wash programs that have sanitize available

At the end of a wash programme with sanitize, always check the display to make sure that sanitization has been successful.

If sanitization has been successful:



The dishwasher will beep

will show in the display

After 30 seconds the display will turn off.

If sanitization has not been successful:

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An alert will sound



An alert code will show in the display

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The sanitize indicator will not be lit.

OPERATING INSTRUCTIONS

Setting a 1/2 load (DW24U6I models only)

Half load option



If you don’t have a full load of dishes to wash, you can choose to use the 1/2 load option. This may be useful if, eg you only wish to wash the breakfast dishes. Thedishesshould fill only half the dishwasher, but may be placed in both upper andlower baskets.



This option is available with the following wash programmes and modifiers:

WASH PROGRAMME AVAILABLE WITH 1/2 LOAD

Medium Extra Dry Sanitize Eco Heavy Delicate Extra Dry –

Select 1/2 load Open the door to turn the dishwasher on.

Select a wash programme, and select a wash modifier (if required).

Touch half load. The half load indicator will light up.

MODIFIER AVAILABLE WITH 1/2 LOAD

– –

Extra Dry Sanitize

Cancel 1/2 load

Touch half load

– The half load indicator will go out.

Note: 1/2 load cannot be cancelled while a wash programme is running.

OPERATING INSTRUCTIONS

User preference settings

These allow you to:

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Change the rinse aid setting or turn rinse aid on or off.

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Turn the beeps on or off.

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Turn the cavity light on or off (DW24U6I models only)



Turn the floor light on or off (DW24U6I models only)

Change the rinse aid setting

Open the door to turn the dishwasher on.

Touch and hold and Rinse until a beep sounds to enter the user preference menu.

Thedisplay will show the current Rinse Aid setting.

– Rinse flashes when in preference option mode.

Touch to scroll between rA1 (minimum dispense) to rA6 (maximum dispense) or

rA- (rinse aid off).

Touch Rinse to move on to the next setting or touch and hold until a beep sounds

toexit the user preference menu.

Turn the Beeps on or off

This turns off all sounds on the dishwasher (except for fault alerts).

Make sure the dishwasher is on.

Touch and hold and Rinse together until a beep sounds to enter the user preference

menu. The display will show the current Rinse Aid setting. Touch Rinse to scroll to the Beeps menu.

Touch to toggle between bPo (Beeps On) and bP- (Beeps Off)

Touch and hold until a beep sounds to exit the user preference menu.

OPERATING INSTRUCTIONS

User preference settings (DW24U6I models only)

Turn the Cavity Light on or off

Make sure dishwasher is on.

Touch and hold and Rinse until a beep sounds to enter the user preference menu.

Thedisplay will show the current Rinse Aid setting.

– Rinse flashes when in preference option mode.

Touch Rinse to scroll to the Cavity Light menu.

Touch to toggle between CLo (Cavity Light On) and CL- (Cavity Light Off).

Touch and hold until a beep sounds to exit the user preference menu.

OPERATING INSTRUCTIONS

User preference settings (DW24U6I models only)

Turn the Floor Light on or off

Make sure the dishwasher is on.

Touch and hold and Rinse together until a beep sounds to enter the user preference

menu. The display will show the current Rinse Aid setting. Touch Rinse to scroll to the Floor Light menu.

Touch to toggle between FLo (Floor light On) and FL- (Floor light Off)

Touch and hold until a beep sounds to exit the user preference menu.

FLOOR LIGHT LOGIC

No light No wash cycle running Solid light Wash cycle is running Slow flashing Wash cycle is paused Fast flashing Washer has a fault

CARING FOR YOUR DINNERWARE

The combination of high temperatures and dishwasher detergent may cause damage to some items if they are washed in the dishwasher. Remember, if in any doubt about any aspect concerning items washed in the dishwasher, follow the instructions from the

manufacturer of the items, or wash the item by hand.

IMPORTANT!

Never put highly absorbent materials, such as sponges and towels in your dishwasher. Do not put dishes or cutlery that have been soiled by tobacco ash, wax, lubricating grease or paint in your dishwasher.

Cutlery and silverware

All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by some foods. Silver items should not come into contact with stainless steel, eg other cutlery. Mixing these items can cause staining. Remove silver cutlery from the dishwasher and hand dry immediately after the programme has finished.

Aluminium

Aluminium can be dulled by dishwasher detergent. The degree of change depends on the quality of the item.

Other metals

Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to stain. Wash these items by hand.

Woodware

Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may cause deterioration over time. If in doubt, wash by hand.

Glassware

Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch that is, become opaque. You may prefer to wash these items by hand.

Plastic

Some plastic may change shape or colour with hot water. Check the manufacturer’s instructions about washing plastic items. Washable plastic items should be weighted down so they do not flip over and fill with water or fall through the basket during the wash.

Decorated items

Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted over the glaze, gold rims or hand-painted china may be more sensitive to machine washing. If in doubt, wash by hand.

Glued items

Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by hand.

LOADING ADVICE

Loading your dishwasher



Place items so that water coming from the rotating spray arms below can reach all areas. Especially items on the foldaway cup racks. Wash performance will be reduced ifit can’t.



Ensure glass and other fragile items are stable, so that they do not accidentally topple and break during the wash.



Any flimsy or light plastic items should be either weighted down or placed on the cup racks or in the cutlery tray.



Ensure there are no dishware items that will stop the spray arms from rotating.



Overcrowded loading which can result to wash water not reaching some of the dinnerware.



Cups, glasses and bowls must have their openings facing down.



The plates are nesting together and wash water may not get through.



Ensure cutlery and utensils are not nesting or stuck together. Theyneed to be evenly spread out.



Ensure large utensils are not jammed against the door as this may stop the detergent dispenser from opening.

LOADING ADVICE



The large mug below is blocking wash water reaching the mug on the cuprack.



Handle of knife is blocking the dispenser door from opening.



Locate sharp items so that they are not likely to injure the user or damage the door seal.



Sharp or pointed items must be placed horizontally or with sharp edges/points facing down to avoid risk of injury.



Maximum plate height is 260mm.

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Ensure cutlery has not fallen through the base rack and stopped the spray arms from rotating.



Large utensils should be placed on the foldaway cup racks so they do not become dislodged and stop the spray arms from rotating.



Check the bottom of the cutlery basket to ensure sharp or pointed items have not come through as they may stop spray arm rotation.

WATER HARDNESS AND DISHWASHING

What is water hardness?

Hard water is water with a high concentration of minerals such as calcium and magnesium. In soft water, this concentration is low. Water hardness varies by geographical location.

How does water hardness affect dishwashing?



Hard water can be detrimental to the performance of your dishwasher. Overtime,glassware washed in hard water will become opaque and dishes will becomespotted or covered in a white film. Using very hard water can cause dishwasher parts to fail over time.



Naturally soft or softened water has no detrimental effects if used with the correct amount of detergent. However, excess detergent combined with hot, soft water may cause irreversible etching on glassware. Etching first appears as a rainbow-coloured film and—if allowed to continue—can make glassware permanently opaque.

What can I do to minimise any detrimental effects?

Contact your local water company to find out about water hardness in your area.

If your home has hard water …



Increase the amount of detergent used.



Use a detergent with high phosphate content. Phosphate softens the water and thisimproves wash results. You could also try using multi-purpose tablets.



Use rinse aid. We recommend you turn the rinse aid on and to at least setting 5 tohelpimprove wash performance.



Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up oflimescale deposits in your dishwasher.

IMPORTANT!

We recommend fitting a water softener to the household water supply. If the water hardness in your home is above 250 ppm/14.6 gpg, a water softener hasto be fitted to maintain the performance of your dishwasher.

If your home has naturally soft water or a water softener fitted



Avoid using too much detergent. Follow the quantity recommendations on the following page.



Ensure the dishwasher is not overloaded and water can reach all the dishes.

WASH PROGRAMMES AND DETERGENT QUANTITIES



The quantities in the table below are for powdered detergent and typical levels of soiling. If your home has softer or harder water, or to suit the particular load, you may need to adjust these quantities.



If you are using tablets, follow the tablet manufacturer’s recommendations.



The indicator light will show which option has been selected.



For pre-wash place detergent in recess on top of the closed dispenser.

QUANTITY OF POWDERED DETERGENT

FOR EACH COMPARTMENT (GRAMS)

Main Wash Pre-Wash

PROGRAMME RECOMMENDED LOAD

Auto Thedishwasher

automatically selects the optimum washprogramme

Heavy Heavily soiled pots, pans,

baking dishes

Medium Dishes that are quite

heavily soiled or food soils that have been left to dry overnight

Eco Normally soiled dishes

for optimum energy and waterusage

Note: Eco was used to rate energy efficiency of this diswasher.

Fast Very lightly soiled

mixeddishes

Delicate Lightly soiled delicate

(egheat-sensitive) items

Rinse Prevents odours and soils

drying on dishes before they are washed

20 – 35 g

depending

on soils

35 g 5 g

25 – 30 g 5 g

20 g none

none none

none

ADDING DETERGENT

IMPORTANT!



Only use detergents recommended for automatic dishwashers.



Dishwasher detergents are strongly alkaline. They can be extremely dangerous ifswallowed. Avoid contact with the skin and eyes and keep children and infirm persons away from the dishwasher when it is open. Check that the detergent dispenser is empty after completion of each wash programme.



Never sprinkle or pour detergent directly onto any item in the dishwasher. Detergentand dishwasher tablets should not be in direct contact with dishes orcutlery.



Do not use hand washing liquids, soap, laundry detergents or disinfectants, asthesewill damage the dishwasher.

Filling the detergent dispenser

Add detergent or tablet into the detergent dispenser. If you are using powdered

detergent, see the recommended quantities on the previous page. The ‘15’ and ‘25’ markings in the main wash compartment correspond to grams of powdered detergent. Remove any excess detergent from the edges of the dispenser.

Slide the cover to shut. It will click into place. The detergent will automatically be

released into the dishwasher during the wash programme.

IMPORTANT!

Take care when opening the dispenser to prevent the cover snapping open on your fingers.

Rinse aid compartment

Pre-wash compartment

Main wash compartment

Open the cover here

USING RINSE AID

C6 Dishwasher

We highly recommend using liquid rinse aid regularly to get the best drying results. Rinse aid gives a streak-free, sparkling clean look to glass and chinaware. In addition, it prevents metal from tarnishing.

When to refill the rinse aid dispenser

When rinse aid level becomes low, the rinse aid indicator on the control panel will light up to remind you to refill the dispenser.

Adjusting the rinse aid dosage

The normal, factory-set dosage level is 5, but you may need to adjust this to suit your water conditions.



If there is excessive foaming at the end of the wash, reduce the dosage.



If you live in a hard water area or if dishes are wet or streaky after drying, increase the dosage.



To adjust the rinse aid setting: see ‘User preference settings’ for how to do this.



If you are using tablets with built-in rinse aid, we recommend setting the rinse aid dosage level to off(rA-).

How to refill the rinse aid dispenser

Pull the rinse aid dispenser cover open using the endtab.

Pour rinse aid into the rectangular opening, making sure

Rinse aid indicator

(on control panel)

not to fill beyond theMAXmarking.

IMPORTANT!

Take care not to spill rinse aid into the dishwasher. Any spills must be wiped up to prevent excess foaming. Failure to do so may result in a service call, which will not be covered by warranty.

Close the cover, making sure it clicks shut.

Fill opening

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