Extreme Networks AP3915E Users Manual

Installing the ExtremeWireless Indoor 802.11 a/
ac+b/g/n AP3915e Access Point

Overview of the AP3915e

The AP3915e is an 802.1AC Wave 2 Access Point featuring dual 2x2:2 radios.
The all-metal design supports high operating temperatures, external antennas,
and flexible mounting options for wall mount, ceiling mount, beam, and T-bar.
The AP can be powered by 802.3af/at or by using a 12VDC wall brick power
source.

Note: The AP3915e requires a minimum base firmware of 10.41.

The AP3915e model has the following features:

• Radios: 2 radios (2.4GHz and 5GHz); 1 IoT/BLE Radio (2.4 GHz)

•Console Port: RJ45

• One RJ45, 10/100/1000 Ethernet Port (LAN1) with PoE

•LEDs: 4 (see Figure 2)

•One Reset button

• Power: PoE 802.3at; 12VDC power in connector (see Tab l e 1 )

• Antennas:
–Three external antennas (two dual band antennas and one IoT/BLE

antenna)

– RSPMA mount style antenna connectors

• External USB 2.0 port with features to support a locking module

•Safety Hangar provision

• Temperature:
– -20 to +55*C ambient temperature anywhere

– -20 to +60*C ambient temperature near sea level

•Enclosure: Metal

Figure 1 shows the top and side views of the AP3915e.

Figure 1 Top and Side Views of AP3915e

1

2.4G/5G Radio Antenna Connector

2

GE1/PoE

3

Console RJ45 connector

4

Reset button

5

Optional 12V DC power supply

6

IoT/BLE Radio Antenna Connector

7

Kensington Lock Slot

8

2.4G/5G Radio Antenna Connector

1

USB Port

Ta bl e 1 shows ways to power the AP3915e.

Table 1 Powering the AP3915e

Power Source

Power over
Ethernet
(PoE)

External 12V
DC power
supply
(optional)

Power is provided through the RJ45 Ethernet port (GE1 port)
of AP3915e. This is the usual method of powering the AP on
ceiling and high wall installations.

The AP3915e can also be powered by an external DC power
supply plugged into an AC source. Plug the supply’s input
jack into the DC-In port (callout 5 in Figure 1).

Description

Figure 2 shows the LEDs on the front of the AP3915e.

Figure 2 LEDs on AP Front Face

1

IoT Radio

2

Radio 1, 5GHz

3

Radio 2, 2.4GHz

Both the Radio LEDs will be Green when they are ON and the LEDs will not
have any lights when they are OFF. Blue LED indicates the IoT status.

For detailed installation information about the AP3915e, see the Extreme
Networks Wireless AP3915e Installation Guide.

4

Status

Verifying the AP3915e Box Contents

Verify the contents of the box and ensure that the following items are
available:

Table 2 Contents of the AP3915e Box

Quantity Item

1 AP3915e Quick Reference Guide
1 Cloud Quick Start Card
The following hardware is included:
2 Phillips Pan-head wood screws
2 Screw-in anchors

Mounting and Connecting the AP

Electrical Hazard: Only qualified personnel should perform

installation procedures.

Use these instructions as guidelines for mounting and connecting the AP3915e
easily and safely.

The AP3915e does not come with any bracket for mounting on a solid ceiling
or junction/gang box. The optional bracket (WS-MBI-WALL04) is sold
separately.

You must also purchase the optional adapter if you want to mount the AP on a
beam.

For more information about installing the optional bracket and the adapter,
see the Extreme Networks Wireless AP3915e Installation Guide.

For installation videos of the AP, see www.extremenetworks.com/support/

Note: The slot and lock cuts in the rear of the AP (Figure 3) are used
for mounting the Wall/Junction Box/Gang Box bracket. The brackets
can be mounted in two directions and so, the antennas on the AP can
point up or down.

Mounting the AP on a Wood Wall/Solid Flat Ceiling

To install the AP on a dry wall or flat surface:

Option 1: Using the Philips Pan-head wood screws

1 Drill two holes 104mm (4.100”) apart from each other on the wall where

you want to mount the AP.

2 Insert the screws into the holes and use the screw-in anchors if needed.

Note: Leave 1/8” gap between the screw head and the wall.

3 Insert the Ethernet cable’s RJ45 connector into the LAN1/GE1 port.
4 Align the AP against the screw heads and slide it down. Ensure that the AP

is secured in place and tightened. If the AP is loose, unmount the AP and
decrease the distance between the screw head and the wall. Remount the
AP.

Figure 3 Attaching AP to a Wall

Option 2: Using an optional Wall and Box bracket

Note: Mounting the AP to a flat ceiling/wall requires the WS-MBI­WALL04 (Ordering Part #30516) bracket, which must be purchased
separately.

1 Install the WS-MBI-WALL04 bracket onto a wall/ceiling with two screws

and anchors and ensure that the locking tab is on the top side.

2 Use the optional wall and box bracket as a template and mark the holes to

be used to mount as “A” or “B” and mark the hole centers on the
attachment surface.

3 Drill the holes and attach the bracket using the screws and anchors

provided in the kit.

Figure 4 Attaching the AP to a wall using the WALL04 bracket

Note: If the holes that you need to use are not near the corners of
the bracket, break off the corner to decrease bracket’s visibility once
the AP is installed.

4 Connect the LAN/Ethernet cable to the back of the AP.
5 Slide the AP onto the keyhole posts in the bracket, push down, and lock it

into place.

Mounting the AP to a Bracket on a Junction or Gang
Box

To mount the AP to a Bracket on a Junction or Gang box:
1 Use the Wall and Box Bracket (WS-MBI-WALL04 (Ordering Part #30516)

that needs to be purchased separately).
2 Remove the screws from the junction/gang box.
3 Line up the bracket holes on the junction/gang box and ensure that they

align. If the holes do not align, drill new holes.

Note: When you line up the holes, the locking tab on the bracket
must be pointing up and the junction/gang box must be fully covered
by the bracket. The bracket must be square to the rest of the room
walls and the two holes that are being used must be on the opposite
sides of large center hole on the bracket.

4 Using the holes aligned together or the new ones drilled, attach the bracket

to the junction/gang box using the screws removed from the box earlier.
5 Attach the AP to the bracket as shown in Figure 4.

Mounting the AP to a Suspended or Drop Ceiling

To attach the AP on a Suspended or Drop ceiling, use the Multi T-bar bracket.
1 Slide the T-bar ceiling mount bracket base into the back of the access

point. The locking tab fits into the grooves in the outside of the AP.
2 Gently raise the slider locking tab and open the movable sliding part of the

bracket to give the stationary slider more space.
3 Hook the stationary end of the T-bar bracket onto the T-bar.
4 Tilt the AP slightly in such a way that the T-bar bracket will hold both sides

of the T-bar.
5 Squeeze the bracket parts together until you hear the bracket’s movable

part locking tab click into place.
6 Hold the AP and rock it back and forth to ensure that it is securely

mounted.
7 Attach the Ethernet cable’s RJ45 connector to the LAN1/GE1 port and

place the ceiling tile back in place.

Mounting the AP to a Beam

To attach an AP to a beam, attach an adaptor to the Multi T-bar bracket.
1 Attach the adapter to the multi T-bar bracket by spreading the sliding part

of the multi T-bar bracket.
2 Insert the adapter in such a way that the T-bar holding clips Squeeze the

sliding part of the multi T-bar bracket together to secure the adapter in

place.
3 Place the adapter on a beam in such a way that there is enough space

between the screw and clamp to be tightened.
4 Use the screw and clamp on the top of the adapter to secure the AP in

place on the beam.

5 Insert the Ethernet plug unto the AP.
6 Slide the AP onto the multi T-bar bracket.

For detailed procedure on Installing the AP, see the Extreme Networks
Wireless AP3915e Installation Guide.

Connecting a Power Supply to the AP3915e

If you need to power the AP3915e with an external 12V DC power supply, you
can plug the power cord into the power connector (callout 5 in Figure 1) on the
back of the AP. There is no wall mount bracket for the 12V DC power supply.
When the device is powered on, the power LED on the front face of the AP is
lit. Refer to the Extreme Networks Wireless AP3915e Installation Guide for
information about optional power supplies.

LAN/Console Connections

The AP3915e has one GE1 (Ethernet) port and a Console port. Refer to Figure 1
for the location of these ports. During administration and maintenance
through the GE1 or Console, the AP must still have a power connection
through either an Ethernet PoE cable or a DC power supply.

Professional Installation Instruction

Installation personal

This product is designed for specific application and needs to be installed by a
qualified personal who has RF and related rule knowledge. The general user
shall not attempt to install or change the setting.

Installation location

The product shall be installed at a location where the radiating antenna can be
kept 36 cm from nearby person in normal operation condition to meet
regulatory RF exposure requirement.

External antenna

Use only the antennas which have been approved by the applicant. The non­approved antenna(s) may produce unwanted spurious or excessive RF
transmitting power which may lead to the violation of FCC/IC limit and is
prohibited.

Installation procedure

Please refer to user’s manual for the detail.

Warni ng: Please carefully select the installation position and make sure that
the final output power does not exceed the limit set force in relevant rules. The
violation of the rule could lead to serious federal penalty.

Instructions d'installation professionnelle

Installation

Ce produit est destine a un usage specifique et doit etre installe par un
personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant.
L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final.

Emplacement d'installation

En usage normal, afin de respecter les exigences reglementaires concernant
l'exposition aux radiofrequences, ce produit doit etre installe de facon a
respecter une distance de 36 cm entre l'antenne emettrice et les personnes.

Antenn externe

Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation
d'autres antennes peut conduire a un niveau de rayonnement essentiel ou non
essentiel depassant les niveaux limites definis par FCC/IC, ce qui est interdit.

Procedure d'installation

Consulter le manuel d'utilisation.

Warni ng: Avertissement: Choisir avec soin la position d'installation et
s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La
violation de cette regle peut conduire a de serieuses penalites federales.

Operational Description of Antenna

Configuration and RF Output Power Setting

Per KDB 353028 D01 Antennas Part 15 Transmitters v01 requirement, Applications must
contain an exhibit listing each antenna, the antenna gain, antenna type, and antenna

manufacturer/vendor and output power that can be used for the device, that the info
listed below are correct and represent the product in consideration under this filing.

Regulatory and Compliance Information

This section contains notices that are intended to protect your personal safety and
prevent damage to the equipment.

Qualified Personnel:

Electrical Hazard: Only qualified personnel should perform installation
procedures. Within the context of the safety notes in this documentation,
qualified persons are defined as persons who are authorized to commission,
ground and label devices, systems, and circuits in accordance with established
safety practices and standards. A qualified person understands the
requirements and risks involved with installing outdoor electrical equipment in
accordance with national codes.

Federal Communications Commission (FCC) Notice

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this
equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.

This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.

Operations in the 5.15-5.25GHz band are restricted to indoor usage only.

War nin g: FCC Radiation Exposure Statement: This equipment complies with
FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 31cm
between the radiator & your body.

This device complies with ISED’s licence-exempt RSSs. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.

Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) le
dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit
accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un
fonctionnement indésirable.

Caution :

1 The device for operation in the band 5150-5250 MHz is only for indoor use to reduce

the potential for harmful interference to co-channel mobile satellite systems;

2 The maximum antenna gain permitted for devices in the band 5725-5850 MHz shall

be such that the equipment still complies with the e.i.r.p. limits specified for point-to­point and non-point-to-point operation as appropriate; and

3 Users should also be advised that high-power radars are allocated as primary users

(i.e. priority users) of the bands 5650-5850 MHz and that these radars could cause
interference and/or damage to LE-LAN devices.

Avertissement:

1 les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement

pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable
aux systèmes de satellites mobiles utilisant les mêmes canaux;

Safety Guidelines

Industry Canada Notice

2 le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5725 à 5

850 MHz) doit être conforme à la limite de la p.i.r.e. spécifiée pour l'exploitation point
à point et l’exploitation non point à point, selon le cas;

3 De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de

haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité)
pour les bandes 5650-5850 MHz et que ces radars pourraient causer du brouillage et/
ou des dommages aux dispositifs LAN-EL.

Warni ng: IC Radiation Exposure Statement: This equipment complies with
ISED radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 36cm
between the radiator & your body.

Warni ng: Déclaration d'exposition aux radiations: Cet équipement est
conforme aux limites d'exposition aux rayonnements ISED établies pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé avec
un minimum de 36 cm de distance entre la source de rayonnement et votre
corps.

European Waste Electrical and Electronic Equipment

(WEEE) Notice

In accordance with Directive 2012/19/EU of the European Parliament on waste electrical
and electronic equipment (WEEE):
1 The symbol above indicates that separate collection of electrical and electronic

equipment is required.

2 When this product has reached the end of its serviceable life, it cannot be disposed of

as unsorted municipal waste. It must be collected and treated separately.

3 It has been determined by the European Parliament that there are potential negative

effects on the environment and human health as a result of the presence of hazardous
substances in electrical and electronic equipment.

4 It is the users’ responsibility to utilize the available collection system to ensure WEEE

is properly treated.

For information about the available collection system, please contact Extreme Customer

Support at [phone] (Ireland).

Hazardous Substances

This product complies with the requirements of Directive 2011/65/EU of the European
Parliament and of the Council of 8 June 2011 on the restriction of the use of certain
hazardous substances in electrical and electronic equipment.

Detachable Antenna Usage

This radio transmitter (IC: 4141B-AP3915E / Model: AP3915e) has been approved by ISED
to operate with the antenna type listed below with maximum permissible gain indicated.
Antenna types not included in this list, having a gain greater than the maximum gain
indicated for that type, are strictly prohibited for use with this device.

Le présent émetteur radio (IC: 4141B-AP3915E / Model: AP3915e) a été approuvé par ISED
pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain
admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le

supérieur au gain maximal indiqué, sont strictement interdits pour
l'exploitation de l'émetteur.

Approved Antenna(s) list:

gain est

Declaration of Conformity in Languages of the

European Community

English Hereby, Extreme Networks, declares that this Radio LAN device is in

Finnish Valmistaja Extreme Networks vakuuttaa täten että Radio LAN device

Dutch Hierbij verklaart Extreme Networks dat het toestel Radio LAN device

French Par la présente Extreme Networks déclare que l'appareil Radio LAN

Swedish Härmed intygar Extreme Networks att denna Radio LAN device står I

Danish Undertegnede Extreme Networks erklærer herved, at følgende udstyr

German Hiermit erklärt Extreme Networks die Übereinstimmung des "WLAN

Greek ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Extreme Networks ∆ΗΛΩΝΕΙ ΟΤΙ Radio LAN

Icelandic Extreme Networks lysir her med yfir að thessi bunadur, Radio LAN

Italian Con la presente Extreme Networks dichiara che questo Radio LAN

Spanish Por medio de la presente Extreme Networks declara que el Radio LAN

Portuguese Extreme Networks declara que este Radio LAN device está conforme

Malti Hawnhekk, Extreme Networks, jiddikjara li dan Radio LAN device

compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.

tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä
koskevien direktiivin muiden ehtojen mukainen.

in overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 1999/5/EG.

Bij deze verklaart Extreme Networks dat deze Radio LAN device
voldoet aan de essentiële eisen en aan de overige relevante
bepalingen van Richtlijn 1999/5/EC.

device est conforme aux exigences essentielles et aux autres
dispositions pertinentes de la directive 1999/5/CE.

Par la présente, Extreme Networks déclare que ce Radio LAN device
est conforme aux exigences essentielles et aux autres dispositions de
la directive 1999/5/CE qui lui sont applicables.

överensstämmelse med de väsentliga egenskapskrav och övriga
relevanta bestämmelser som framgår av direktiv 1999/5/EG.

Radio LAN device overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.

Wireless Controller bzw. Access Points" mit den grundlegenden
Anforderungen und den anderen relevanten Festlegungen der
Richtlinie 1999/5/EG.

device ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ

ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑ Σ 1999/5/
ΕΚ.

device, uppfyllir allar grunnkrofur, sem gerdar eru i R&TTE tilskipun
ESB nr 1999/5/EC.

device è conforme ai requisiti essenziali ed alle altre disposizioni
pertinenti stabilite dalla direttiva 1999/5/CE.

device cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

com os requisitos essenciais e outras disposições da Directiva 1999/5/
CE.

jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn
relevanti li hemm fid-Dirrettiva 1999/5/EC.

ExtremeWirelessTM
Access Points

Quick Reference

P/N 31031 WS-AP3915e-FCC

P/N 31032 WS-AP3915e-ROW

Notice

Copyright © 2017 Extreme Networks, Inc. All Rights Reserved.

Legal Notices

Extreme Networks, Inc., on behalf of or through its wholly-owned subsidiary,
Enterasys Networks, Inc., reserves the right to make changes in specifications
and other information contained in this document and its website without
prior notice. The reader should in all cases consult representatives of Extreme
Networks to determine whether any such changes have been made.

The hardware, firmware, software or any specifications described or referred
to in this document are subject to change without notice.

Trademarks

Extreme Networks and the Extreme Networks logo are trademarks or
registered trademarks of Extreme Networks, Inc. in the United States and/or
other countries.

All other names (including any product names) mentioned in this document
are the property of their respective owners and may be trademarks or
registered trademarks of their respective companies/owners.

For additional information on Extreme Networks trademarks, please see:

www.extremenetworks.com/company/legal/trademarks/

Documentation & Support

For product support, including documentation, visit:

www.extremenetworks.com/support/

P/N 9035134-02