Epson WorkForce WF-2520 Quick Guide and Warranty

WF-2520

Quick Guide

Your WF-2520. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Placing Originals for Copying, Scanning, or Faxing. . . . . . . . . . . . . . . . . . . . . . 6

Copying a Photo or Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printing From Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Faxing a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Guide rapide

Votre WF-2520 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Utilisation de supports spéciaux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Positionnement des originaux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Copie d’une photo ou d’un document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Impression depuis un ordinateur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Numérisation d’un document ou d’une photo . . . . . . . . . . . . . . . . . . . . . . . . 53

Télécopie d’un document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Entretien du produit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Résolution des problèmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Avis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Your WF-2520

After you set up your WF-2520 (see the Start Here sheet), turn to this Quick Guide and your online User’s Guide for instructions on using your product.

English

Features Where to find information

Copy, scan, and fax from the easy-to-use control panel

Wireless printing and scanning from mobile devices with EPSON Connect connection to a wireless router)

High-capacity ink cartridges See this Quick Guide for installation

Advanced paper handling with Automatic Document Feeder

™

(requires printer

Using the Control Panel

The control panel makes it easy to use all the features of your product.

1 32 4 5 6

See this Quick Guide for the basics. See the online User’s Guide for details.

See www.epson.com/connect.

instructions.

See this Quick Guide or the online User’s Guide for paper loading instructions.

107 98 11

Note: To turn off the “beep” heard when you press a button, press the r Copy button to select copy mode, press x

OK. Select Sound, then select Off and press OK. If you turn off the sound, the dialing

sound made when you transmit a fax is also turned off.

Number Description

1 Turn the product on or off

2 View menus and status on the LCD Screen

3 Use the arrow keys and

4 Enter numbers, letters, and symbols

Menu, press u or d to select Maintenance, then press

OK button to navigate menus

2 Your WF-2520

Number Description

5 Select fax dialing settings

6 Stop printing/copying/scanning/faxing or reset settings

7 Access your product’s Copy mode

8 Access your product’s Fax mode

9 Access your product’s Scan mode

10 Display detailed settings for each mode

11 Cancel/return to the previous menu

12 Start printing/copying/scanning/faxing

Using the Control Panel 3

Using Special Papers

Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects.

You can purchase genuine EPSON ink and paper at EPSON www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an EPSON authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

Paper name Size

EPSON Bright White Paper Letter (8.5 × 11 inches

[216 × 279 mm])

EPSON Brochure & Flyer Paper Matte

Double-sided

EPSON Ultra Premium Presentation

Paper Matte

EPSON Premium Presentation Paper

Matte

EPSON Premium Presentation Paper

Matte Double-sided

EPSON Presentation Paper Matte Letter (8.5 × 11 inches

EPSON Ultra Premium Photo Paper

Glossy

EPSON Premium Photo Paper

Semi-gloss

EPSON Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041808

Letter (8.5 × 11 inches [216 × 279 mm])

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

[216 × 279 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

4 × 6 inches (102 × 152 mm) S042181

5 × 7 inches (127 × 178 mm) S041945 20

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches [216 × 279 mm])

4 × 6 inches (102 × 152 mm) S041982 40

Letter (8.5 × 11 inches [216 × 279 mm])

5 × 7 inches (127 × 178 mm) S041464 20

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches [216 × 279 mm])

Supplies Central® at

Part number

S041586 500

S042384 150

S041341 50

S041257 S04218050100

S041568 50

S041062 100

S041067 100

S04217460100

S042182 S0421752550

S041331 20

S04172740100

S042183 S0416672550

Sheet count

4 Using Special Papers

Part

Paper name Size

EPSON Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809

Letter (8.5 × 11 inches [216 × 279 mm])

EPSON Photo Quality Self-adhesive

Sheets

EPSON Iron-on Cool Peel Transfer

paper

A4 (8.3 × 11.7 inches [210 × 297 mm])

Letter (8.5 × 11 inches [216 × 279 mm])

number

S04203850100

S041141 S041649 S041271

S041106 10

S041153 10

Sheet count

20 50 100

Note: Media availability varies by country.

For detailed paper loading instructions, see the Start Here sheet or online User’s Guide.

For best results:

■ Fan and align the edges of the paper before loading.

■ Load paper against the right edge guide with the printable side faceup; it is usually

whiter or brighter. (Load letterhead or pre-printed paper top edge first.)

■ Always load paper short edge first and make sure the left edge guide is against the

paper as shown.

■ If you use paper with binder holes, only use letter-, A4-, or legal-size and load only

one sheet at a time.

Using Special Papers 5

Placing Originals for Copying, Scanning, or Faxing

Before you copy, scan, or fax, place your documents on the scanner glass or in the Automatic Document Feeder (ADF). Place photos on the scanner glass only and not in the ADF.

Using the Scanner Glass

You can place a photo or a document up to letter-size (or A4-size) on the scanner glass.

1. Raise the document cover.

2. Place your original facedown on the front right corner of the scanner glass, with the top of your original against the right side.

3. Close the cover gently so you don’t move your original.

6 Placing Originals for Copying, Scanning, or Faxing

Using the Automatic Document Feeder

You can place up to 30 sheets of letter- or A4-size paper or 10 sheets of legal-size paper at a time. Load only plain paper in the ADF.

1. Move the edge guide outward.

2. Fan the originals, then tap them on a flat surface to even the edges.

3. Insert the originals faceup, top edge first. The on.

ADF light on the control panel turns

4. Slide the edge guide against the originals, but not too tightly.

Using the Automatic Document Feeder 7

Copying a Photo or Document

Follow the steps in this section to copy black-and-white or color documents.

If you use the Automatic Document Feeder (ADF), you can copy up to 30 sheets of letteror A4-size paper or 10 sheets of legal-size paper at a time. Load only plain paper in the ADF.

1. Load paper in the sheet feeder.

2. Place your original document on the scanner glass, or load your documents in the ADF (see page 6).

3. Press the r

4. Press u or d or use the numeric keypad to select the number of copies you want (up to 99).

5. To change the layout, press x

6. Press u or d to select

Borderless (when copying photos onto photo paper) to expand the image all the way

to the edge of the paper (slight cropping may occur). Then press

7. To change paper type, paper size, or any other print settings, press u or d to select the setting, then press copying legal-size documents on to letter-size paper, select select

Note: Not all Paper Type, Paper Size, Layout, and Quality settings may be available depending on the options you choose. See the online User’s Guide for details.

To clear copy settings, press

8. After you finish selecting settings, press x Menu to exit the settings menu.

9. Press the

Stop/Reset.

8 Copying a Photo or Document

Copy button.

Menu, then press OK.

With Border to leave a small margin around the image or

OK.

OK. Press u or d to select an option, then press OK. If you are

Reduce/Enlarge, then

Legal->Letter.

y Stop/Reset.

B&W or Color x Start button to begin copying. To cancel copying, press

Printing From Your Computer

This section describes the basic steps for printing from a Windows® or Mac computer. For detailed instructions on printing, see the online User’s Guide.

Printing in Windows

1. Select the print command in your application.

Select your EPSON product

Click here to open your printer software

2. Make sure your EPSON product is selected, then click the

Properties button.

(If you see a

Properties on the next screen.)

Setup, Printer, or Options button, click it. Then click Preferences or

Printing From Your Computer 9

Preferences or

3. On the Main tab, select the basic print settings. Make sure you choose the correct

Paper Type setting for the paper you are using (see page 12 for details).

Select your

Document Size

Click here for quick access to preselected settings

Select your

Paper Type

Click here for 2-Sided Printing

Tip: For quick access to the most common settings, select one of the Printing Presets on the left side of the screen. You can delete these presets or create your own by clicking the

Add/Remove Presets button.

4. For more printing options, click the More Options tab.

Note: For more information about print settings, click Help or see your online

User’s Guide.

5. Click OK to save your settings.

6. Click

OK or Print to start printing.

10 Printing in Windows

Printing With a Mac

Follow the steps below to print from Mac OS X.

1. Open the

2. Select your EPSON product as the

3. Click the arrow or

4. Select basic copy and page settings. For borderless printing, choose a setting with a

File menu and select Print.

Printer setting.

Select your EPSON product

Show Details to expand the print window, if necessary.

Paper Size

Borderless option. You can also select a custom setting to create a

custom paper size.

Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing. Or select your application from the pop-up menu in this window and check if the setting is available.

Copy and page settings

Application settings

Pop-up menu

Printing With a Mac 11

5. Choose Print Settings from the pop-up menu, and select the following print settings:

Choose Print Settings

Select your Media Type (see below)

Select higher quality or faster printing (if available)

6. Choose any other printing options you may need from the pop-up menu. See the online User’s Guide for details.

7. Click

Print.

8. To monitor your print job, click the printer icon in the Dock.

Selecting the Correct Paper Type

Select the correct Paper Type (Windows) or Media Type (Mac OS X) setting in your printer software so the ink coverage can be adjusted accordingly.

For this paper/media Select this setting

Plain paper EPSON Bright White Paper EPSON Presentation Paper Matte EPSON Photo Quality Self-adhesive Sheets EPSON Iron-on Cool Peel Transfer paper

EPSON Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

EPSON Premium Photo Paper Glossy Premium Photo Paper Glossy

EPSON Photo Paper Glossy Photo Paper Glossy

EPSON Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

EPSON Premium Presentation Paper Matte EPSON Premium Presentation Paper Matte

Double-sided EPSON Ultra Premium Presentation Paper Matte EPSON Brochure & Flyer Paper Matte Double-sided

Envelopes Envelope

Plain Paper/Bright White Paper

Premium Presentation Paper Matte

12 Selecting the Correct Paper Type

Scanning a Document or Photo

You can use your product to scan original documents and photos and save them on your computer.

Note: For detailed scanning instructions, see the online User’s Guide.

Quick Scanning With the Scan Button

Use the u Scan button to quickly scan a document or photo and save it on your computer. You can even scan a photo and have it automatically included in an email message.

1. Place your original document or photo as shown on page 6.

2. Press the u

3. Press u or d to select one of the following options, then press

■ Scan to PC automatically creates a JPG image and saves it to your computer;

■ Scan to PC (PDF) automatically creates a PDF file and saves it to your computer;

■ Scan to PC (Email) automatically scans a photo, resizes it, launches your email

■ Scan to PC (WSD) lets you manage network scanning in Windows 7 or

4. Do one of the following:

■ If your printer is connected directly to your computer with a USB cable, press

■ If your printer is connected to a network, press u or d until you see your

Once your image is scanned, you see its icon on your computer screen, or as an attachment in your email application.

Scan button.

OK.

ideal for scanning photos.

ideal for scanning documents.

application, and attaches a JPG image to a new outgoing message. This works with MAPI-type email such as Microsoft not web-based email such as Gmail.

Windows Vista (Web Services for Devices) on the computer you want to scan to.

OK to select USB Connection.

computer name, then press

(English only). To use this feature, you must first set up WSD

OK.

Outlook or Windows Live Mail, but

Scanning a Document or Photo 13

Scanning With EPSON Scan Software

You can scan original documents and photos and save them as files on your computer using the EPSON Scan software. You can also launch EPSON Scan from any TWAIN-compliant application.

Note: For Mac OS X 10.6/10.7, see “Scanning With Mac OS X 10.6/10.7” on page 15.

1. Place your original document or photo as shown on page 6.

2. Do one of the following to start EPSON Scan:

■ Windows: Double-click the EPSON Scan icon on your desktop.

■ Mac OS X 10.5: Double-click EPSON Scan in Applications > Epson

Software

■ To scan from an application, start your application. Then open the File menu,

choose

EPSON Scan opens in Office Mode the first time you use it. (You can change the scan mode using the Mode selector in the upper right corner.)

Import or Acquire, and select your product.

Click here to change the scan mode

Note: You cannot use Home mode to scan with the Automatic Document Feeder.

3. Click Scan. The image is scanned and you see its icon in the folder you have selected.

14 Scanning With EPSON Scan Software

Scanning With Mac OS X 10.6/10.7

You can scan original documents and photos and save them as files on your computer.

1. Place your original document or photo as shown on page 6.

2. Open an image editing application such as Image Capture and select your product from the DEVICES or SHARED list, if necessary.

3. In the Mode pop-up menu, select the setting indicating where you placed your original.

4. If you would like to select scan settings, such as Color Restoration and file save settings, click

5. In the Scan To pop-up menu, select the folder in which you want to save your image.

6. Click

Note: With Mac OS X 10.6 or 10.7, in addition to scanning with Image Capture, you can download and install EPSON Scan scanning software. EPSON Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader epson.com/support (U.S.) or epson.ca/support (Canada).

Scan to begin scanning. Your image is saved to the folder you selected.

Show Details.

. To download EPSON Scan, visit Epson’s driver download site

Scanning With Mac OS X 10.6/10.7 15

Faxing a Document

Your product lets you send faxes by entering fax numbers or selecting entries from a speed dial or group dial list. If you use the Automatic Document Feeder (ADF), you can fax up to 30 sheets of letter- or A4-size paper or 10 sheets of legal-size paper at a time. Load only plain paper in the ADF.

Note: You can also send or receive a fax from your computer using the EPSON FAX Utility. For more information, see the online User’s Guide.

Breakdown or repair of this product may cause loss of fax data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax data and settings.

This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Use the following procedure to erase the memory if you give away or dispose of the product: Select

Reset All Settings.This procedure will erase all of your network settings and fax data.

Connecting a Phone or Answering Machine

1. Connect the phone cable from the wall jack to the

LINE port on the back of the product.

x Menu > Restore Default Settings >

Note: If you’re connecting the product to a DSL phone line, you must plug a DSL filter into the wall jack or you won’t be able to use the fax or telephone equipment. Contact your DSL provider for the necessary filter.

2. To use a telephone or answering machine, you need a second phone cable. Connect one end of the cable to the telephone or answering machine, and connect the other end to the

EXT. port on the back of the product.

16 Faxing a Document

Telephone wall jack

In Auto Answer mode, if the incoming call is a fax and you pick up the phone or the answering machine answers, the product automatically begins receiving the fax. If the other party is a caller, the phone can be used as normal or a message can be left on the answering machine.

Note: Any phone or answering machine must be connected to the EXT. port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FiOS™.

Setting Up Fax Features

Before sending or receiving faxes, you should create a fax header and select the number of rings before the fax answers.

Note: To select other settings or use the EPSON FAX Utility, see the online

User’s Guide.

Entering Fax Header Information

You should enter your name and phone number in the fax header before sending faxes so that recipients can identify the origin of the fax.

Note: Some fax machines automatically reject incoming faxes that do not include header information.

If you leave your product unplugged for a long period of time, the date and time settings may get lost. See the online User’s Guide for instructions on resetting them.

Entering Your Sender Name

1. Press the K Fax button, then press x Menu.

2. Press u or d to select

3. Press u or d to select

4. Press

OK to select Fax Header.

5. Use the numeric keypad to enter your sender name or other header information (see “Using the Keypad to Enter Numbers and Characters” below). You can enter up to 40 digits.

6. When you’re done, press

Fax Settings, then press OK.

Header, then press OK.

OK to return to the Fax Header screen.

Setting Up Fax Features 17

Entering Your Phone Number

1. From the Fax Header screen, press u or d to select Your Phone Number, then press

OK. You see the phone number input screen.

2. Use the numeric keypad to enter your phone number (up to 20 digits).

3. When you’re done, press

OK.

4. Press x

Menu to exit the Fax Settings menu.

Using the Keypad to Enter Numbers and Characters

When entering phone numbers and text in Fax mode, follow these guidelines:

■ To enter a fax number, use the numeric keypad. Press the Redial/Pause button

to insert a pause symbol (

–) when a pause is required during dialing. Press r to enter a

space or l to delete a character.

■ To enter characters, press a keypad button repeatedly to switch between uppercase,

lowercase, or numbers. Press

1 to enter symbols. Press r to move to the next character

or enter a space. Press l to delete a character.

Selecting the Number of Rings to Answer

If you connected an answering machine and it is set to pick up on the fourth ring, you should set the product to pick up on the fifth ring or later:

1. Press the K

2. Press u or d to select

3. Press u or d to select

4. Press u or d to select

5. Press u or d or use the numeric keypad to select the number of rings, then press Select more rings than you use for the answering machine.

Fax button, then press x Menu.

Fax Settings, then press OK.

Communication, then press OK.

Rings to Answer, then press OK.

OK.

6. Press x

Menu to exit the Fax Settings menu.

18 Setting Up Fax Features

Sending a Fax From the Control Panel

You can send a fax by manually entering a fax number, as described below.

Note: To dial the number using a telephone, by redialing, or by selecting from your speed dial list, see the next section. To send a fax from your computer using the EPSON FAX Utility, see your online User’s Guide.

1. Press the K Fax button.

2. Place your original(s) for faxing (see page 6).

3. Use the numeric keypad to enter the fax number (see “Using the Keypad to Enter Numbers and Characters” on page 18). You can enter up to 64 digits.

4. To change fax settings, press x done, press x

5. Press the

Menu again.

B&W or Color x Start button to send your fax. If you are prompted, select

Menu and select settings as necessary. When you’re

where you placed your document (ADF or scanner glass).

Note: If the recipient’s fax machine prints only in black and white, your fax is automatically sent in black and white even if you select color.

If you are scanning with the ADF, your document is automatically scanned and

■

faxed.

■ If you place your document on the scanner glass, you

see this screen after the first page is scanned:

If you need to fax additional pages, place your original on the scanner glass. Then press another page, press

■ If the fax number is busy, you see a redialing message and the product redials

2. Your document is faxed.

after one minute. To redial immediately, press

To cancel faxing, press y

Stop/Reset at any time.

1 to continue. If you do not need to fax

Redial/Pause.

Other Ways to Dial a Fax Number

Here are some other ways you can dial a fax number:

■ Press the Redial/Pause button to redial the last fax number you used.

■ To use a speed dial entry, press the Speed Dial/Group Dial button once, select

or type the number of a speed dial entry, and press x Start button

OK. Then press the B&W or Color

Note: For more information on setting up speed dial entries, see the online

User’s Guide.

Sending a Fax From the Control Panel 19

■

To use a group dial entry, press the Speed Dial/Group Dial button twice, select or type the number of a group dial entry, and press

Color x Start button

Note: For more information on setting up group dial entries, see the online

User’s Guide.

If you’ve connected a telephone to the product, dial the number from the phone.

■

Select

Send, then press the B&W or Color x Start button.

Note: Don’t hang up the phone until you begin transmitting the fax.

Note: If you turn off the product, the following data stored in the product’s temporary

memory will be lost: received faxes that haven’t yet been printed, faxes scheduled to be sent later, and faxes being retransmitted automatically.

OK. Then press the B&W or

Receiving Faxes

Before receiving faxes, make sure you load plain paper and select the correct settings for the paper you’ve loaded. Also, enable the Auto Answer feature if you would like to receive faxes automatically.

1. Press the K

Fax button, then press x Menu.

2. Press u or d to select

3. Press u or d to select

4. Press u or d to select

5. Press u or d to select the paper size you loaded, then press

Note: If the incoming fax is larger than the paper you loaded, it is reduced to fit or printed on multiple pages, depending on the Auto Reduction setting you select.

Fax Settings, then press OK.

Send/Receive Setup, then press OK.

Paper Size, then press OK.

OK.

6. To receive faxes automatically, press u or d to select Auto Answer, press OK, press u or d to select

7. Press x

Note: To change the number of rings before the product answers, see page 18.

Menu when done.

On, then press OK again.

If you run out of paper during printing, you see an error message. Load more paper and press

OK to continue.

To receive faxes manually, turn off the Auto Answer feature and follow these steps:

1. When your telephone rings, lift the phone off the hook.

2. Press

2 to select Receive, then press 1 to select Yes.

3. After all the pages are received, replace the phone on the hook.

4. Press

OK to print the fax.

20 Receiving Faxes

Maintaining Your Product

Follow the instructions in this chapter to check and clean the print head nozzles, check ink levels, and replace ink cartridges. If you need to align the print head, see the online User’s Guide.

Caution: To keep your product looking like new, don’t place anything on top of the cover or use it as a writing surface. If you need to clean the cover, use only a soft, nonabrasive microfiber-type cloth.

Checking the Print Head Nozzles

If your printouts are faint or have gaps in them, some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges. Follow the steps below to check the print head nozzles.

1. Load a few sheets of letter- or A4-size paper in the sheet feeder.

2. Press the x

Menu button.

3. Press u or d to select

4. Press u or d to select

5. Check the nozzle check pattern that prints to see if there are gaps in the lines.

Nozzles are clean Nozzles need cleaning

6. If there are no gaps, the print head is clean. Press

If there are gaps or the pattern is faint, press print head (see page 22).

Maintenance, then press OK.

Nozzle Check, then press the Color x Start button.

1 to select Finish.

2 to select Head Cleaning and clean the

Maintaining Your Product 21

Cleaning the Print Head

If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary.

Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first (see page 24).

1. Load a few sheets of letter- or A4-size paper in the sheet feeder.

2. Press the x

3. Press u or d to select

Menu button.

Maintenance, then press OK.

4. Press u or d to select

Head Cleaning, then press the Color x Start button.

Cleaning takes a few minutes. When it’s finished, you see a message on the LCD screen.

Caution: Never turn off the product during head cleaning or you may damage it.

5. Press 2 to run a nozzle check and confirm that the print head is clean.

Note: If you don’t see any improvement after cleaning the print head four times, leave the product on and wait at least six hours to let any dried ink soften. Then try cleaning the print head again. If quality does not improve, one of the ink cartridges may need to be replaced. If that doesn’t help, contact Epson as described on page 30.

If you do not use your product often, it is a good idea to print a few pages at least once a month to maintain good print quality.

Checking Ink Levels

If an ink cartridge is expended, you see a message on your product’s LCD screen:

Note: Printing stops when an ink cartridge is expended. If a color cartridge is expended, you may be able to continue printing temporarily with black ink; see the online User’s Guide for more information. If the black cartridge is expended, you must replace it to continue printing.

You can check the ink levels using the procedure below. The ink levels displayed are approximate. To check the ink levels with your Windows or Mac OS X software, see the instructions in your online User’s Guide.

1. Press the x

Menu button.

2. Press u or d to select

3. Press u or d to select

22 Cleaning the Print Head

Maintenance, then press OK.

Ink Levels, then press OK.

4. The ink cartridge status is displayed. See page 24 to replace a cartridge, if necessary.

In Windows, a window may appear on your computer screen if you try to print when ink is low. This window can optionally display ink offers and other updates from Epson.

Note: To disable checking for ink offers or updates from Epson, see the instructions in your online User’s Guide.

Purchasing EPSON Ink Cartridges

You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an EPSON authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

Use the following list when you order or purchase new ink cartridges:

Ink color Standard-capacity High-capacity

Black 200 200XL

Cyan 200 200XL

Magenta 200 200XL

Yellow 200 200XL

Note: We recommend that you use genuine EPSON cartridges and do not refill them. The use of other products may affect your print quality and could result in product damage.

Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on. The cartridges included with the printer are designed for printer set up and not for resale. After some ink is used for priming, the rest is available for printing.

For best printing results, use up a cartridge within six months of opening the package and before the expiration date on the cartridge box.

Store ink cartridges in a cool, dark place. If cartridges have been exposed to cold temperatures, allow them to warm up to room temperature for at least 3 hours before using them.

Purchasing EPSON Ink Cartridges 23

Replacing Ink Cartridges

Make sure you have a new ink cartridge before you begin.

Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.

Leave the expended cartridge installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out.

1. Turn on the product.

2. If an ink cartridge is expended, you see a message on the LCD screen indicating which color to replace. Note which cartridges need to be replaced and press

If you’re replacing a cartridge before you see a message on the LCD screen, press the

Menu button, press u or d to select Maintenance, press u or d to select Ink

Cartridge Replacement

, then press OK.

3. Lift up the scanner unit.

OK.

Caution: Do not touch the flat white cable inside the product.

4. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.

Warning: If ink gets on your skin, wash it off with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets in your mouth, spit it out and see a doctor right away.

24 Replacing Ink Cartridges

5. Before you open the new cartridge package, shake it gently four or five times. Then remove it from the package.

Caution: Do not touch the green chip or the small window on the ink cartridge. This can damage the cartridge.

6. Remove the yellow tape from the side of the ink cartridge.

Caution: Do not remove any other labels or seals, or ink will leak.

7. Insert the new ink cartridge into the holder and push it down until it clicks into place.

8. Lower the scanner unit.

9. Press

OK to begin charging the ink. This takes about 1 1/2 minutes. When you see a

completion message on the LCD screen, ink charging is finished.

Caution: Never turn off the product while ink is charging or you’ll waste ink. If you see an ink replacement message on the LCD screen, press cartridges securely. Then press OK again. If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

Note: If you replaced a cartridge while copying a document or photo, cancel printing and make sure your original is still placed correctly on the document table. Then copy your original again.

OK and press down all the

Replacing Ink Cartridges 25

Solving Problems

If you have a problem with your EPSON product, check the messages on the LCD screen to diagnose the cause. You can also check the basic troubleshooting suggestions below, or see your online User’s Guide for more detailed help.

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

Network Problems

■ Try connecting to the router with your computer or another device to confirm that

the router is working correctly.

■ Try turning the router off and on.

■ Print a Network Status Sheet (see page 27). Verify that the network settings are

correct.

■ Disable the firewall temporarily to see if that may be causing the problem. Contact

your firewall manufacturer for assistance.

■ Make sure your firewall or security software is not set to block port 3629 (TCP/

UDP). Contact your firewall manufacturer for assistance.

■ Remove and reinsert the CD to reinstall your product software.

Cannot Scan Over the Network

■ Make sure your computer is connected to the same network as your printer.

■ If you cannot scan from the product’s control panel, make sure you restarted your

computer after installing the product software. Make sure EPSON Event Manager is not being blocked by your firewall or security software.

■ If you are scanning a large document at high resolution, a communication error may

occur. If the scan did not complete, lower the resolution.

■ Check the Connection setting and test the connection using EPSON Scan Settings.

■ If network communication was interrupted while starting EPSON Scan, exit EPSON

Scan, and restart it after a few seconds. If EPSON Scan cannot restart, turn the product off and on, and then try again. Check the Settings.

26 Solving Problems

Timeout Setting in EPSON Scan

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