TM-U295/U295P
Operator’s Manual
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TM-U295/U295P
Operator’s Manual
400483605
Printer parts
(1) Upper case
(2) Printer cover
(3) Operation panel
(4) Document table
(5) POWER switch
(6) Interface connector
(7) FG
(8) Drawer kick-out connector
(9) Power connector
(10) DIP switches
(1)
(2)
(3)
(5)
(10)
(6)
TM-U295
(7) (8) (9)
(4)
(10)
(6)
(7) (8) (9)
TM-U295P
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein. While every precaution has been taken in the
preparation of this book, Seiko Epson Corporation assumes no responsibility for
errors or omissions. Neither is any liability assumed for damages resulting from the
use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by
purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated
as Original Epson Products or Epson Approved Products by Seiko Epson
Corporation.
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 1997 by Seiko Epson Corporation, Nagano, Japan.
i
FCC CLASS A
FCC Compliance Statement
For American Users
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmf ul interference when the equipment is
operated in a commercial environment.
This equipment generates, uses, and can radiat e radio frequ ency energy and, if not
installed and used in accordance with the instru ct ion manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential
area is likel y t o cause harmful interference, in which case the user will be required to
correct the interference at his own expense.
WARNING
The connection of a non-shield ed printer interf ace cabl e to this printer will in validate
the FCC Verification of this device and may cause interference levels which exceed
the limits established by the FCC for this equipment.
You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the
equipment.
FOR CANADIAN USERS
This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulatio ns.
Cet appareil numérique de la classe A respecte toutes les exigenves du Règlement
sur le matériel brouileur du Canada.
GEREÄUSCHPEGEL
Gemäß der Dritten Verordrung zum Gerätesicherheitsgecsetz
(Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene
Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779).
ii
DECLARATION of CONFORMITY for CE MARKING
Product Name: Printer
Type Name: M66SA
The printer conforms to the following Directives and Norms
Direct i v e 89/336/EEC
EN 55022 ( 1986 and 1994) class B
EN 50082- 1 (1992)
IEC 801-2 (1991)
IEC 801-3 (1984)
IEC 801-4 (1991)
Direct i v e 90/384/EEC
EN45501 : (1992)
iii
DECLARATION of CONFORMITY for CE MARKING
Product Name: Printer
Type Name: M117A
The printer conforms to the following Directives and Norms
Direct i v e 89/336/EEC
EN 55022 ( 1986 and 1994) class B
EN 50082- 1 (1992)
IEC 801-2 (1991)
IEC 801-3 (1984)
IEC 801-4 (1991)
Direct i v e 90/384/EEC
EN45501 : (1992)
iv
Introduction
The TM-U295 and TM-U295P are terminal sl i p printers which use a 7-pin shuttl e dot
printing method, and provide the different modes, standard and page*.
The main features of the TM-U295 and TM-U295P printers are the following:
❏Programmable page length
❏Programmable print starting position
❏Multiple character sizes (standard, double-width, double-height, and
quadruple)
❏Character directions: 4
❏International character set selection
❏Forward and backward paper feeding
❏Command protocol based on ESC/POS
®
, a widely used standard
❏Programmable paper feed amount
❏Paper eject function
❏Top Of Form (TOF) and Bottom Of Form (BOF) sensors
❏Data reception during printing (improved throughput and less waiting time for
the host computer)
❏512 byte printer buffer memory
❏Compact, space efficient design
❏Drawer kick-out function
❏Automatic Status Back (ASB) function to automatically send printer status
changes.
*In page mode, the print data for each page is stored in a specified printing
area in memory. After all the data for a page has been stored, it is printed.
❏Bidirectional parallel interface in accordance with the IEEE 1284 Nibble/Byte
Modes
Please be sure to read the instructions in this manual carefully before using your new
EPSON printer.
v
About This Manual
Setting Up and Using
❏ Chapter 1 contains infor m at ion on setti ng th e prin ter up and set t in g the DIP
switches.
❏ Chapter 2 contains information on using the printer.
❏ Chapter 3 conta i ns troubleshoo ting informati on.
Reference
Chapter 4 contains specifi cations
❏
Notes, Cautions, and Warnings
Note:
Notes have important information and useful tips on the operation of your printer.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or
damage to your equipment.
WARNING:
Warnings must be followed carefully to avoid serious bodily
injury.
vi
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Removing the Transportation Damper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Connecting the Printer to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
TM-U295 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
TM-U295P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Connecting the Printer to the Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Grounding the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Connecting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Installing the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Inserting Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 2
Running the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Setting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
TM-U295 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
TM-U295P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Chapter 2
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Replacing a Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installation
Using the Printer
Chapter 3
Power problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Chapter 4
Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Character Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
EMI and Safety Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Troubleshooting
Reference Information
vii
Chapter 5 Commands
Command Notation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Control Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
viii
Chapter 1
Installation
Unpacking
When you unpack the TM-U295 or TM-U295P printer, make sure
you have these items.
If any item is missing or damaged, please contact your dealer for
assistance.
Damper
Hexagonal lock screws (2 pcs)
(only for the TM-U295)
Note:
See the Note on page 1-3 for information about the screws.
Ribbon cassette
Installation 1-1
Removing the Transportation Damper
The prin te r is protect e d during shi pping by a tr ansportati on
damper t ha t must be removed before you turn on the printer.
1. Pull the damper out and remove the strip of tape from the top
of the printer, as shown below.
Note:
If you ever ship or store your printer, prepare it by performing these
steps: turn on the printer, press the RELEASE button, press the
FORWARD button, turn off the printer, and put the transportation
damper back where it was when you received the printer.
Connecting the Printer to the Computer
You need an appropriate interface cable to connect your computer
to the printer.
1-2 Installation
TM-U295
You need an appropriate serial interface cable to connect your
computer to the printer.
1. Make sure that the printer a nd the computer are turned off.
Then p lug the cabl e into the connector on the back of the
printer, as shown.
Note:
Your printer comes with inch-type hexagonal lock screws installed.
If you plan to use an interface cable that requires millimeter-type
lock screws, replace the inch-type screws with the enclosed
millimeter-type screws by using a hex screwdriver (5 mm). To
distinguish the two types of screws, see the illustration below; the
screw on the right is the millimeter type.
TM-T85 / U/G / fig.2-07
95/03/06
Notch (one or more lines)
Crestec
Installation 1-3
2. Connect the o ther end of the cable to the connector on your
computer.
TM-U295P
You need an appropriate parallel interface cable to connect your
computer to the printer.
1. Make sure that the printer a nd the computer are turned off.
Then p lug the cabl e into the co nnector on the back o f the
printer, as shown.
Note:
Squeeze the wire clips on the printer together until they lock in place
on both sides of the connector.
2. Connect the o ther end of the cable to the connector on your
computer.
1-4 Installation
Connecting the Printer to the Drawer
Plug the drawer cable into the drawer kick-out connector on the
back of the printer next to the compute r interface connector.
TM-U295
TM-U295P
CAUTION:
Do not connect a telephone line to the drawer kick out
connector.
Installation 1-5
Den Drucker an die Lade anschließen
Das Kabel der Lade an die Schnappsteckerbuchse (neben der
Schnittstellenbuchse) an der Hinterseite des Druckers anschließen.
TM-U295
TM-U295P
CAUTION:
Kein Telefonkabel an die Schnappsteckerbuchse
anschließen.
1-6 Installation
Grounding the Printer
You need an appropriate ground wire to ground your printer.
Recommended wire is described below.
Thickness of wire: AWG 18 or equivalent
Diameter of terminal to be attached: 3.2
1. Make sure that the printer i s turned of f.
2. Connect the ground wire to the printer using the FG screw o n
the back of the printer, as shown.
TM-U295
TM-U295P
Installation 1-7
Connecting the Power Supply
This printer requires an external power supply. The EPSON Power
Supply PS-150 is recommended.
CAUTION:
Using an incorrect power supply can cause serious damage
to the printer.
1. Make sure that the power supply is turned off.
2. Plug the power supply’s cable int o the printer’s conne ctor as
shown below. Note that the fla t side of th e connector faces up.
TM-U295
TM-U295P
1-8 Installation
3. Plug the power cord into an outlet.
Installing the Ribbon
Be sur e to use a ribbon cassette that meets the printer’s
specifications. The EPSON ERC-27 is recommended.
Note:
For instructions on replacing a used ribbon, see Chapter 2.
1. Turn the printer on using th e power switc h on its left side.
2. Press the RELEASE button to turn th e light on. This puts the
printer in the paper release mode.
3. Turn the printer off.
Installation 1-9
CAUTION:
Be sure to perform the steps above because it is necessary to
make sure that the printer is in the paper release mode
before you install the ribbon cassette.
4. Open the printer cover by slightly pressing the ridges on the
top left an d pulling th e cover forward, as shown in the
illustration below.
5. Check to see that the ribbon in the cassette is not creased or
twisted. Then turn the fee d knob in th e di re ction of the arrow
on the ri bbon cass e tte to take up any slack in the ribbon.
1-10 Installation
6. Care fully insert the ribbon cassette in the printer as shown in
the illustrat ion below. Notice exa ctly wher e the ribb on must go.
7. Then push firmly on the right side and then the left side of the
ribbon cartridge until each side clicks into place.
Installation 1-11
8. To p ut the cove r back on the printer, first align the left and
insert the tab on the top; then press the bottom until it clicks
into place, as shown below.
Inserting Paper
Note:
Do not use wrinkled or curled paper. For full information and
specifications on the paper you can use, see Chapter 4.
To insert paper, follow these steps:
1. Make sure that a ribbon cassette is installe d in the prin ter.
2. Turn on the printer. The POWER light comes on.
3. Press the RELEASE button. The RELEASE light comes on, which
indicate s that the pri nter is in t he pa per release mode. In this
mode, the p ri nter can accept paper and paper ca n be removed
from it.
1-12 Installation
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