EPSON PRODUCT SUPPORT BULLETIN
Date: |
4/1/2002 |
Originator: |
JD |
PSB #: |
PSB.2002.04.001 |
Authorization: |
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Reference: |
N/A |
Total Pages: |
3 |
Product(s): |
Stylus Scan 2000/2500 |
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Subject: |
Product Installation on Windows XP |
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This bulletin was created to provide installation instructions for the Stylus Scan 2000/2500 products on Windows XP.
Issue:
Windows XP provides built-in scanner and printer driver support for these products. The drivers provide scanning capability via Microsoft’s WIA (Windows Image Acquisition) user interface and printing capability via Windows XP-compatible applications. As soon as you connect your Stylus Scan product to the computer, Windows automatically detects the device and installs the drivers. However, these drivers won’t work with Epson’s Smart Panel. In order to scan and print from Smart Panel, you must install Epson drivers. Although Epson does not provide XP drivers for the Stylus Scan products, you can use the Windows 2000 drivers. The next section provides instructions on how to install and configure your Stylus Scan product on Windows XP.
Resolution:
If you have the Stylus Scan 2000, you will need to order the Epson Stylus Scan Drivers for Windows 2000 CD. The product code is CPD-10857. Call Epson’s Technical Support to order a copy. If you have the Stylus Scan 2500/2500Pro, you will need the updated Printing and Scanning Software CD. The product code for this CD is CPD-9146R1. Look for this code on the CD that came with your product. The code is imprinted on the label. If the code says CPD-9146, you need to call Epson’s Technical Support to order the newer CD.
Note: Smart Panel is not available as a downloadable file from our Web site. Therefore, do not download the Stylus Scan Windows 2000 drivers. In order for Smart Panel to work, it must be installed at the same time as the drivers. You must use the setup installer on the CD for installing Smart Panel and the drivers.
Steps:
Important: Before you start, you must have sufficient access rights to install/uninstall and use the Epson drivers and Smart Panel software. Therefore, when you start up Windows XP, always log in as administrator or as a user with administrator rights.
1)Depending on the product you have, insert either the Stylus Scan Windows 2000 or Printing and Scanning Software CD into the CD ROM drive.
2)Attach your Stylus Scan product to your computer with a USB cable and turn it on. Do not use a parallel connection. If this is the first time that you are connecting the Stylus Scan to your computer, Windows XP will detect the device, install drivers and automatically configure the port. This only takes a few moments; so, do not interrupt the process. Once completed, go to the next step.
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3)Open Windows Explorer and double-click the Windows folder. Click once on the INF folder and press the F3 key. This brings up the Search utility. Set the search parameters to look within the C:\Windows\INF folder.
4)Key in epsnmfp to find the following two file names:
epsnmfp.inf
epsnmfp.pnf
Rename the files to:
epsnmfp.ing
epsnmfp.png
If you don't find the files then go to the menu bar at the top of Windows Explorer and open Tools. Select Folder Options. Click the View tab. If there is no bullet, then select the "Show hidden files and folders" setting. Scroll down and uncheck "Hide file extensions for known file types".
Perform a refresh on the Windows Explorer screen and search again for the two files. When you find them, change the names as described above.
5)Click the Start button. Right click on My Computer. Click Properties. Click the Hardware tab. Click on the Device Manager button.
6)In Device Manager, double-click on Imaging Devices. Then double-click on the StylusScan product name. This brings up the Property sheets. Click the Driver tab. Click the Update driver button.
Note: If you don't see your Stylus Scan product listed in Device Manager, then reboot the computer. Windows should detect the device and launch the Found New Hardware Wizard. Now go to step 8 to continue the installation.
7)Select "Install from list or specific location" and click Next.
8)On the next screen uncheck "Search removable media". Checkmark "Include this location in the search". Click Browse.
9)In the Browse for folder dialog box, scroll to the CD ROM drive letter. If you have the Stylus Scan 2500, scroll to the Epson\Win2000 folder and double-click the Win2000 folder. Click OK. If you have the Stylus Scan 2000, scroll to the ss2000 folder, double-click on it and click OK. Click Next.
10)A Hardware Installation dialog box should appear. It says the driver has not passed Windows Logo testing. Click the Continue Anyway button.
11)Once the driver files have finished copying to the hard drive you will see either the Update or Found New Hardware Wizard screen. Click Finish.
12)Open My Computer. If you have the Stylus Scan 2500, double-click on the Epson_ss2500 CD icon. Double-click the ss2500 folder. Double-click on Cdsetup.exe. If you have the Stylus Scan 2000, double-click on the Epson icon. Double-click on the ss2000 icon. Double-click on Cdsetup.exe. You will see the Software Setup window.
13)Click once on the Add Software button. Make sure both Smart Panel and the drivers have a check mark in front of them. Click OK.
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14)When the printer driver installation is ready to begin you will see a Driver Installation Warning dialog box. Click OK.
15)When the files have finished copying to your hard drive, you should see the StylusScan Utility Setup dialog box. The message should say, "Driver installation and port configuration were completed successfully." Click OK. Then click Restart.
Note: After you restart your computer, Windows may redetect the printer on your Stylus Scan product and automatically install a driver. Do not try to interrupt this process. It will not affect the installed Epson drivers.
16) Open the Printers window. You should see a printer icon labeled Epson Stylus Scan 2000 or Epson Stylus Scan 2500. Verify it has a checkmark next to it and that it says Ready. Verify printer communication by running a test page. If you want to test both the scanner and printer at the same time, launch Smart Panel and use the Copy utility. For more information on how to use Smart Panel, refer to your User’s Guide.
Note: If the Stylus Scan does not say Ready, then right-click on the icon and click on “Set as Default”.
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EPSON PRODUCT SUPPORT BULLETIN
Date: |
3/4/2002 |
Originator: |
JD |
PSB #: |
PSB.2002.03.001 |
Authorization: |
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Reference: |
TE01-320 Rev. A |
Total Pages: |
2 |
Product(s): |
Perfection 610, 636, 640, 1200, 1240, 1250, 1640, 1650, 2450 & Expression 636, 800, 836XL, |
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1600, 1640XL, 1680 Series Scanners; StylusScan 2000, 2500 |
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Subject: |
Compatibility Chart for Macintosh OS X Classic |
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This bulletin provides information on compatibility for EPSON scanners and Stylus Scan series products running in Macintosh OS X Classic. Mac OS X provides Classic environment for Mac OS 9.x compatible applications and device drivers. For purposes of this document, your Macintosh computer requires OS 9.2.1 and 10.1 system software. To set up Classic, follow the steps below:
1.First install or upgrade your Macintosh system to OS 9.2.1. Then, install OS 10.1 (for details refer to Apple’s OS X documentation).
2.To start Classic, click the Classic icon in System Preferences. To find System Preferences go to the Apple Menu or click on the icon in the Dock bar on the desktop. Classic can also be set up to start automatically during the log in process. (Refer to your Apple documentation for installation and operation of Macintosh OS X Classic and 9.2.1).
3.To run a Classic application, just double–click on it.
The following Epson models are supported in Classic.
Model |
Driver Version |
Connector Type |
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Perfection 610 |
TWAIN L 1.00E |
USB |
Perfection 636U |
TWAIN 3.20A |
USB |
Perfection 640U |
TWAIN L 2.01A |
USB |
Perfection 1200U |
TWAIN 4.01A |
USB |
Perfection 1240U |
TWAIN 5.02A |
USB |
Perfection 1250 |
TWAIN 5.53A |
USB |
Perfection 1640SU |
TWAIN 5.02A |
USB |
Perfection 1650 |
TWAIN 5.53A |
USB |
Perfection 2450 |
TWAIN 5.53A |
USB |
Expression 1600 |
TWAIN Pro 2.10A/Pro Network 2.00A * |
USB |
Expression 1640XL |
TWAIN Pro 2.10A/Pro Network 2.00A * |
USB |
Expression 1680 |
TWAIN Pro 2.10A/Pro Network 2.00A * |
USB |
Stylus Scan 2000 |
TWAIN (v.1.10A); Printer (v.6.25E) ** |
USB |
Stylus Scan 2500 |
TWAIN (v.1.10A); Printer (v.6.25E) ** |
USB |
*Expression Series Scanner Notes:
1.Start your computer in 9.2.1 before you install PageManager. If the Start button does not work, restart the computer.
2.In order to use the Twain Pro network driver, you must have the scanner attached to a PC running Scan Server. On a PC, the scanner can use a USB, SCSI or FireWire (Windows 2000, Me, XP only) connection.
**Stylus Scan Notes:
You must install Smart Panel from its own folder. Start your computer in 9.2.1. From the Software CD open the Smart Panel folder. Click on the Epson Smart Panel Installer icon to install. Before you can launch Smart Panel you must install the Stylus Scan Updater. The file can be downloaded from the Epson web site.
Important Note: MAC OS X Classic supports USB-native and network-capable devices. Classic does not support MAC Serial, SCSI or FireWire connected devices. Therefore, the Expression 636, 800 and 836XL that all require a SCSI connection, are not supported in Classic.
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