Epson Stylus Pro GS6000 Setup

Epson Stylus® Pro GS6000
SETUP AND USE GUIDE
All rights reserved. No part of this publication may be reproduce d, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
, Epson Stylus, and MicroWeave are registered trademarks and Epson Exceed Your Vision is a registered
Epson logomark of Seiko
Epson Corporation.
Epson UltraChrome is a trademark and Epson Preferred is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
NERGY STAR emblem does not represent EPA endorsement of any product or service.
The E
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
© 2008 Epson America, Inc. 7/08 CPD-25838

FCC Compliance Statement

For United States Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.
5

Contents

Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handling Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Handling Waste Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1 Setting Up the Printer
Unpacking and Assembling the Pro GS6000 . . . . . . . . . . . . . . . . . . . . . . 17
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing the Printer on the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing the Printer Packing Materials . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 38
Downloading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring the Printer for Your Network. . . . . . . . . . . . . . . . . . . . . . . . 39
2 Handling Media and Printouts
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Placing the Roll on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Attaching the Media to the Auto Take-Up Reel . . . . . . . . . . . . . . . . 49
Checking the Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Adjusting the Print Head Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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6 | Contents
Setting Up Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Printing a List of Your Paper Configurations. . . . . . . . . . . . . . . . . . . 57
Printing Using a Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . . 57
Pre-Printing Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Adjusting the Paper Feeding Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Cutting Off Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing Prints From the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . 64
Replacing Roll Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
3 Maintaining the Printer
Checking the Ink Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Checking the Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Disposing of Waste Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Cleaning the Cleaning Wiper, Capping Assemblies, and
Print Head Casings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Replacing the Flushing Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Washing the Ink System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
4 Cleaning, Storing, and Transporting the
Printer
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Moving or Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . 93
6
Contents | 7
5 Solving Problems
Diagnosing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Solving Media Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
A Printer Parts and Controls Summary
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
LCD Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Menu Setting Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Paper Setup Option Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
B Specifications
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Index
7
8 | Contents
8
9

Introduction

This Setup and Use Guide provides important information on setting up and using your printer, loading media, adjusting print quality, replacing ink cartridges, and maintaining the ink system. It also tells you how to clean and transport your printer, provides troubleshooting tips in case you have a problem, and lists your printer specifications.
For additional information, see the following:
The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading media, replacing ink
cartridges, cleaning and maintaining the printer and ink system, and
keeping track of media types. Attach it to your printer for easy reference.
The Setup and Use Guide is available for on-screen viewing on the
printer software DVD and covers the same subjects as this book.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines as you use this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
9
10 | Introduction
Tip: Check the Epson Pro
Imaging website at www.proimaging.epson. com for accessories and options that are currently available.

Options and Supplies

Your Epson Stylus® Pro GS6000 offers these optional upgrades:
Optional upgrades
Option Part number
Additional One-year Epson Preferred Plus Service EPPGS6KB1
Additional Two-year Epson Preferred Plus Service EPPGS6KB2
In addition, you can order these supplies:
Consumables and user-replaceable parts
Part Part number
Ink Cartridges See page 75 for a
Additional Printer Maintenance Kit (one-year supply); see page 78
Additional Cleaning Cartridges (8 cartridges); see page 86 T623900
Print Head Cleaning Kit (used for periodic cleaning); see page 79)
Additional Waste Ink Bottle CBOTTLE
Additional 64-inch Wide Media Take-up Core C64CORE
SM
complete list.
C12C890611
C12C890621
We recommend you purchase a set of the Additional Cleaning Cartridges so you have them handy if you need them.
You can purchase optional equipment and genuine Epson ink and media from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).
10
Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305.
Introduction | 11

Where To Get Help

Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 6
PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Limited Warranty Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.
Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
AM to
Caution: Using an improperly shielded cable—especially a cable more than 10 feet (6 m) long—may cause the printer to malfunction.
Note: USB 2.0 is required to run the printer at full speed.

Windows System Requirements

To use your printer in either a stand-alone (USB) or peer-to-peer network environment, your system should meet these requirements:
IBM
Microsoft
At least 1GB of RAM (2GB or more recommended)
At least 30GB of free hard disk space for software and processing files
Quad-speed (4×) DVD drive for installing the printer software
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
For Ethernet connection: Ethernet equipped PC and a Category 6
®
-compatible PC with a Pentium® 4, 3 GHz or higher processor
recommended
®
Windows® Vista™ or Windows XP
and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet (6 m) long
compatible cable
11
12 | Introduction

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively.

Setting Up the Printer

The printer weighs about 331 lb (150 kg) without ink or paper. Make
sure you have sufficient assistance when lifting it. See page 17.
Select a location with adequate ventilation.
Avoid locations exposed to air that is blown directly from a fan or air
conditioner. Blown air may dry the ink in the print head nozzles causing
reduced print quality.
Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, heat sources,
and air conditioners.
When setting up the printer, make sure you have enough space around
it for sufficient ventilation.
Place the printer on a flat, stable surface. The printer will not operate
properly if it is tilted or at an angle.
Avoid places subject to shocks and vibrations.
Keep the printer away from dusty areas.
Keep your entire computer system away from potential sources of
electromagnetic interference, such as loudspeakers or the base units of
cordless telephones.
Place the printer near a wall outlet where the plug can be easily
unplugged.
Use only the type of power source indicated on the label.
Connect the printer to a properly grounded outlet. Avoid using an
outlet on the same circuit as a photocopier or air control system that
regularly switches on and off.
Avoid using electrical outlets controlled by wall switches or timers.
Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
12
Introduction | 13
The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
Do not use a damaged or frayed power cord.
If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.

Using the Printer

Do not block or cover the openings in the printer’s case.
Caution: Always turn the printer off using the
P Power button. When
you press this button, POWER OFF appears on the LCD panel and the
P Power light flashes.
Do not unplug the printer or turn off the power to the printer until the panel shuts off and the
P Power light stops
flashing. This ensures that the print head is safely capped.
Do not put your hand inside the printer or touch the ink cartridges
during printing.
Do not move the print head by hand unless instructed to do so by an
Epson service technician; otherwise you may damage the printer.
Do not touch the post heater during printing. It is hot and may cause a
burn.
Do not touch the paper feed slot, platen, or post heater while the heaters
are operating. They are hot and may cause a burn.
Do not touch the steel belt inside the printer; otherwise, you may be
injured.
Do not insert objects through the slots. Take care not to spill liquid on
the printer.
Do not use aerosol products that contain flammable gases inside or
around the printer. Doing so may cause fire.
13
14 | Introduction
Keep all combustible materials or liquids away from the printer.
Exposure of these materials or liquids to the heated platen may cause a
fire.
Do not move the paper release lever unless instructed to do so. Moving
the lever at the wrong time may cause the print head to touch the
pressure rollers and cause a malfunction.
When not using the printer for one week or more, clean the print heads
once a week to preserve print quality. If the print head is not cleaned, it
may get clogged.
Clean the cleaning wiper once a month, or if blurs or gaps appear on
printouts after cleaning the print head.
Replace the flushing pad once a year, or if ink smears on your media or
the pad becomes damaged.
Take care not to spill waste ink from the flushing pad when replacing it.
If waste ink gets on the grid roller beneath it, the ink may damage it and
paper may not feed correctly.
Clean the print head casing if dust or ink accumulates on it. If you do
not clean it, print quality may decline.
Do not bend or pull the waste ink drain tube. The ink may leak and
damage the printer.
Do not attempt to service the printer yourself.
Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions: the power cord or plug is damaged; liquid has entered the
printer; the printer has been dropped or the cabinet damaged; the
printer does not operate normally or exhibits a distinct change in
performance.
The printer uses two power systems. Unplug both power cords before
servicing the printer; otherwise there is a risk of electric shock.
For California customers only: The lithium batteries in this product contain Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
14
Introduction | 15

Handling Ink Cartridges

Keep ink cartridges out of the reach of children and do not drink the
ink.
Store ink cartridges in a cool, dark place.
Handle the ink with care. Avoid having the ink come into contact with
your skin, eyes, and clothing, and avoid accidental ingestion. Be careful
not to inhale the vapors.
If ink gets on your skin, wash well with plenty of soapy water. Consult
your doctor if your skin feels irritated or is discolored.
If ink gets in your eyes, flush them immediately with plenty of water and
see a doctor as soon as possible.
If ink is accidentally swallowed, do not vomit. Consult a doctor as soon
as possible.
Caution: Do not use too much force when you shake cartridges that have been previously installed.
Shake ink cartridges horizontally for about five seconds before
unpacking and installing them for best results. If the cartridge has been
installed previously, shake it very gently.
Do not use an ink cartridge beyond the date printed on the cartridge.
Use up the ink cartridge within six months of installation for best
results.
Do not dismantle ink cartridges or try to refill them. This could damage
the print head.
After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs
unnecessary, but care is needed to prevent ink from staining items that
the cartridge touches.
Do not touch the ink supply port, its surrounding area, or the green IC
chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
15
16 | Introduction

Handling Waste Ink

Before handling the waste ink, read the Material Safety Data Sheet
(MSDS) for your printer. You can download it from Epson’s support
website at epson.com/support (U.S.) or epson.ca/support (Canada).
The waste ink from the printer is industrial waste. Proper waste ink
disposal in compliance with the industrial waste disposal laws and
ordinances of your local government is required. Consign disposal of
waste inks to an industrial waste disposer. Provide the Waste Ink Data
Sheet to the industrial waste disposer. You can download it from
Epson’s support website at epson.com/support (U.S.) or
epson.ca/support (Canada).
Keep the workplace free from open flame and well ventilated while
handling waste ink.
Handle the ink with care. Avoid having the ink come into contact with
your skin, eyes, and clothing, and avoid accidental ingestion. Be careful
not to inhale the vapors.
Wear a protective mask, eyewear, gloves, long sleeves, and long trousers
to avoid contact with the ink during waste ink disposal. Work clothes
that become soiled with the ink should be thoroughly cleaned.
Wash your hands and gargle well after disposing of the ink.
Do not bring food near the waste ink.
Keep waste ink out of reach of children.
If ink gets on your skin, wash well with plenty of soapy water. Consult
your doctor if your skin feels irritated or is discolored.
If ink gets in your eyes, flush them immediately with plenty of water and
see a doctor as soon as possible.
If ink is accidentally swallowed, do not vomit. Consult a doctor as soon
as possible.
If ink vapor is inhaled, move to clean air and consult a doctor if you feel
dizzy or nauseous. If breathing stops, perform artificial respiration
immediately and call for emergency medical service.
If ink spills from the container, remove any sources of heat, sparks, or
flames. Wipe up the ink with a cloth and soak used cloths in water until
disposed along with any waste ink.
16
17
Chapter 1: Setting Up the Printer
WARNING: Six people are
required to unpack and set up the printer.
Note: When choosing a place for the printer, leave adequate room for easy access and ventilation. Avoid locations subject to direct sunlight, excessive heat, humidity, or dust. Also avoid locations near potential sources of electromagnetic interference, such as loudspeakers, cordless phones, TVs, or air conditioners.
This chapter includes the following information:
Unpacking and assembling the Pro GS6000
Installing the Auto Take-Up Reel
Removing the printer packing materials
Connecting the power cord
Installing ink
Connecting to your computer and network
Updating the printer firmware
Configuring the printer for a network

Unpacking and Assembling the Pro GS6000

Before beginning assembly, make sure you have sufficient space to set up and use the printer. The following illustration shows the minimum space required for using the Pro GS6000:
61 in. (155 cm)
23.6 in. (60 cm)
39.4 in. (100 cm)
39.4 in. (100 cm)
You need an even larger floor space to assemble the printer and stand, so be sure to prepare a large, clear area before unpacking them. Also make sure you save the box and packaging in case you need to ship the printer later.
17
18 | Setting Up the Printer

Unpacking and Assembling the Stand

1. Unpack the stand and make sure you have all these items.
Note: You also need a long-handled Phillips-head screwdriver to assemble the stand.
2 legs
2 cable supports
Horizontal strut
Tank bracket
8 wing screws
8 bolts
Note: You can also assemble the stand by placing the legs upside-down temporarily.
Make sure you tighten all bolts before moving to the next section.
2 bases
4 hex screws
Hex wrench
2. Insert the right leg into the right base (labeled with an
the hex wrench to fasten the leg with the two bolts.
Right leg
Front of stand
R) as shown. Use
18
Setting Up the Printer | 19
3. Assemble the left leg and base in the same way.
Left leg
Front of stand
4. Attach the horizontal strut as shown, then fasten it with two bolts at
each end.
Right leg
Front of stand
Left leg
Front of stand
19
20 | Setting Up the Printer
5. Attach the bracket for the waste ink tank to the outside of the right leg
6. Make sure all of the screws are tightened securely.
7. Rotate the feet clockwise to stabilize the stand before installing the
using the four hex screws.
Right leg
printer on it.
20
Caution: Do not remove the packing tape from the printer at this point. The tape holds the printer parts in place as you complete installation.
Do not lift the printer from beneath the black plastic areas in back; lift it from the metal area in the middle.
WARNING: Six or more people are required to lift the printer.
Setting Up the Printer | 21

Installing the Printer on the Stand

1. Have six people lift the printer onto the stand. If you like, you can lift
the printer using two 1-inch × 84-inch steel pipes (available at hardware
stores). Insert the pipes into the guides beneath the printer.
Front of the stand
Carrying bar method
Front of the stand
21
22 | Setting Up the Printer
2. Attach the printer to the stand using the four wing screws.
Be careful not to damage the waste ink connector and tube hanging
beneath the printer as you place it on the stand.
22
Caution: Make sure you close the spigot valve all the way to prevent spills.
Caution: Make sure you remove the plastic from the end of the tube or waste ink may be unable to drain and may back up into the printer.
Also make sure to securely attach the tube to the tank to prevent spills.
Setting Up the Printer | 23
3. Place the waste ink tank into the bracket on the stand and close the
spigot valve all the way, as shown.
Waste ink tank
4. Remove the plastic from the ends of the waste ink tube and sensor cable.
Then connect the sensor cables and securely attach the waste ink tube to
the tank.
IMPORTANT Remove plastic from end of tube before connecting it
Be careful not to crimp the waste ink tube as you attach it.
23
24 | Setting Up the Printer

Installing the Auto Take-Up Reel

1. Make sure you have all the items shown below in the Auto Take-Up
Reel box:
Cushioning roller
Right controller bracket
Left mounting bracket
Scroller bar with empty media core
Hex wrench
Ten hex bolts
2. Loosen the four screws securing the mounting plate to the right
controller bracket, then remove the bracket.
Loosen screws only
24
Setting Up the Printer | 25
3. Install the mounting bracket on the right base of the stand and secure it
with four hex bolts using the hex wrench.
4. Install the right controller bracket on the mounting bracket as shown,
then tighten the screws.
Tighten screws
5. Install the left mounting bracket onto the left base of the stand as
shown, then secure it with four hex bolts.
25
26 | Setting Up the Printer
6. Hold the cushioning roller as shown and slide the left end onto the post
on the left mounting bracket.
Post
Caution: Make sure the tip of the cushioning roller bracket sits between the rubber stoppers.
Caution: Do not adjust the third bolt that is already attached to the right controller.
Rubber stoppers
7. Slide the right end of the cushioning roller bracket onto the post on the
right controller. Rotate the post base to align the holes, then secure the
bracket using two hex bolts.
Post
8. Place the right end of the scroller bar (the end with the metal collar)
down between the rollers in the right controller. Then place the other
end between the white rollers on the left mounting bracket. Make sure
the scroller bar rests between the rollers at each end.
26
Metal collar
Setting Up the Printer | 27

Removing the Printer Packing Materials

Now you can remove the packing materials from the printer.
1. Remove all the tape and coverings from the printer.
2. Press in on the top of the maintenance covers to open them, then lift
them off of the printer, and remove the protective coverings.
27
28 | Setting Up the Printer
3. Place the maintenance cover hinges back in their slots and close the
4. Remove any tape securing the back parts of the printer.
covers.
28
Caution: Remove the tape and brackets from the carriage rail slowly and carefully to avoid letting the tape touch any other part of the carriage.
Caution: Be sure to remove both the bracket and the bolt from the print head.
Setting Up the Printer | 29
5. Open the front cover. Then remove the tape securing the paper holder
plates, and the tape and brackets securing the carriage rail.
6. Remove both the bolt and bracket securing the print head. Save the bolt
and bracket in case you need to ship the printer.
To prevent paper jams, don’t place the bolt back in the printer.
29
30 | Setting Up the Printer
7. Attach the two cable supports to the leg of the stand as shown.
8. Rotate the feet counter-clockwise to raise them, then move the printer to
the place of use. (Be sure to rotate the feet clockwise to stabilize the
printer after moving it.)
30
Setting Up the Printer | 31
Caution: The printer
requires 22 Amps of power. Make sure the outlet provides that power or plug the cables into two different outlets.
Do not use an outlet that is controlled by an automatic timer or wall switch. Otherwise, you may accidentally shut off the printer and cause damage.

Connecting the Power Cord

You need to use the two power cords that came with the printer and the third power cord that came with the Auto Take-Up Reel to power the printer.
3 power cords
1. Route the two printer power cords through the cable supports as shown.
31
32 | Setting Up the Printer
2. Connect the two power cords to the AC inlets on the back underside of
3. Turn off the Auto Take-Up Reel using the power switch on the back,
the printer. Then connect them to a properly grounded electrical outlet.
then plug its power cord into its AC inlet and into an electrical outlet.
Back of the Auto Take-Up Reel
32
Setting Up the Printer | 33

Installing Ink

Use the cleaning and ink cartridges that came with your printer for initial ink charging.
8 cleaning cartridges
8 ink cartridges
During initial installation, it is normal for a significant amount of ink to be used in each cartridge. Make sure you order a set of cartridges as soon as possible.
First you install the cleaning cartridges, then you remove them and install the ink cartridges when messages on the LCD display instruct you to do so.
1. Press the P Power button to turn on the printer. In a moment,
INSTALL NEW CLEANING CARTRIDGES appears on the LCD
display.
Power button
33
34 | Setting Up the Printer
Caution: Be sure to
install the cleaning cartridges, not the ink cartridges, at this point.
Follow the instructions on the LCD display.
Note: You need to be
present during the ink installation process. Do not leave the printer unattended.
2. Open the packages containing the cleaning cartridges.
Cleaning cartridge
3. Open both ink cartridge compartment covers on the back of the printer,
insert the cleaning cartridges as shown, and close the covers.
4. Follow the instructions on the LCD display to check the status of the
waste ink tank.
The printer processes the cleaning cartridges for about eight minutes
CLEANING appears on the LCD display.
while
34
Setting Up the Printer | 35
WARNING: Before handling
the used cleaning cartridges, read the Material Safety Data Sheet (MSDS) for your printer. You can download it from Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada).
The waste ink from the printer is industrial waste. Proper waste ink disposal in compliance with the industrial waste disposal laws and ordinances of your local government is required. Consign disposal of waste inks to an industrial waste disposer. Please provide the Waste Ink Data Sheet to the industrial waste disposer. You can download it from Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada).
5. When REMOVE ALL CARTRIDGES appears on the LCD display, open
the ink cartridge compartment covers, remove the cleaning cartridges,
and close the covers.
The printer drains the ink system for about 12 minutes while
DRAINING appears on the LCD display.
6. Dispose of the cleaning cartridges in compliance with industrial waste
disposal laws and local government ordinances as required in your area.
7. When
INSTALL INK CARTRIDGE appears on the LCD display,
vigorously shake each ink cartridge in its package for about five seconds,
then remove the cartridges from their packages.
35
36 | Setting Up the Printer
8. Open both ink cartridge compartment covers on the back of the printer,
insert the ink cartridges in the correct compartments as shown, and close
the covers.
Caution: Charging takes about 18 minutes. Never turn off the printer, release the paper lever, or open the front cover while ink is charging, or you may damage the printer.
#8 #7 #6 #5 Cyan, Magenta, Yellow, Black
#4 #3 #2 #1
Light Cyan, Light Magenta, Green, Orange
The printer charges the ink delivery system for about 18 minutes while
CHARGING INK appears on the LCD display.
Charging is finished when the
PAPER OUT LOAD PAPER message
appears.
To load paper, see page 42.
36
Setting Up the Printer | 37

Installing Your Software

Follow the instructions in the DVD package that came with your printer to install the software included on the DVD.

Connecting to Your System

You can use USB and/or Ethernet network connections.
For USB connection, make sure your system has the appropriate port and you have a standard, shielded cable 10 feet (6 m) long or less. Do not connect the printer until a software installation screen prompts you to.
To connect to a network hub, you need a standard RJ-45 CAT-6 network cable. To connect directly to your computer’s network interface, you need an RJ-45 CAT-6 crossover cable.
1. Plug the interface cable into the appropriate port on the printer.
Network connectionUSB connection
2. Plug the other end of the cable into the appropriate connector on your
computer, or network switch or hub.
3. Route the interface cable through the lower cable support on the printer
stand along with the power cords, as shown on page 31.
37
38 | Setting Up the Printer

Updating Your Printer Firmware

To keep your printer features and functionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary.

Checking the Current Firmware Version

Tip: For best results, use
a USB connection when you update the printer firmware.
Note: For more information on using the LFP Remote Panel, click Help to see the on-screen guide.
After you install the software, you need to load paper and print a test image. If the print quality is satisfactory, your setup is done. If not, you may need to align the print head, as described on page 61.
1. Press the Menu button.
2. Press the d button until
Menu.
3. Press
Menu again and note the firmware version displayed. When done,
PRINTER STATUS is highlighted, then press
press the Pause button.

Downloading the Firmware

1. Visit Epson’s support website at epson.com/support and select your
product.
2. Click
Drivers & Downloads.
3. Choose the firmware update version for Windows and follow the
instructions on the screen.
You may also need to download the latest version of the EPSON LFP
Remote Panel utility.

Updating the Firmware

1. Double-click the firmware file to extract it.
2. Click the
the LFP Remote Panel. Make sure your printer is selected.
3. Click the
4. Click one of the
window.
EPSON LFP Remote Panel icon on your desktop. You see
Firmware Updater button.
Update buttons. You see the Firmware Updater
38
Setting Up the Printer | 39
Caution: Don’t turn off
the printer while the firmware is updating.
5. Make sure your printer is turned on, its LCD displays READY, and it is
connected to your computer or network, then choose your printer.
6. Click
7. If the firmware version of the file is newer, click
Browse and find the firmware file that you just downloaded and
extracted. Select the file and click
Choose.
Update to start the
firmware updating process. (If it is the same, you don’t need to update.)
8. When the update is complete, close the Firmware Updater window and
Epson LFP Remote window.
If you connected your printer to a network, follow the instructions in the next section to configure the printer for your network.

Configuring the Printer for Your Network

Once the printer is connected to your network, follow these steps to configure it:
1. Turn on the printer.
2. Start EpsonNet Config.
The EpsonNet Config program searches for all Epson printers on the
network and displays the MAC address for each printer that it finds.
39
40 | Setting Up the Printer
3. Highlight the printer that you want to configure and click
4. If necessary, contact your network administrator for instructions on
Configuration to access the TCP/IP selection screen.
assigning an appropriate IP address.
40
41
Chapter 2: Handling Media and Printouts
The Epson Stylus Pro GS6000 prints on a variety of roll media in widths from 12 to 64 inches (300 to 1625 mm).
This chapter includes the following information:
Selecting media for your printer
Loading media
Checking the print quality
Adjusting the print head height
Setting up paper configurations and print using them
Adjusting the feeding position
Aligning the print head
Controlling media curl
Cutting off prints
Removing prints from the Auto Take-Up Reel
Replacing roll media

Selecting Media for Your Printer

The Epson Stylus Pro GS6000 prints on a variety of solvent media products up to 64 inches (1625 mm) in width. Unlike other Epson Stylus Pro printers, Epson is not the primary media provider for this class of printers. Our goal is to partner with the industry leaders in solvent media and work with them to assure compatibility.
There are a large variety of media selections offered by each of our media partners. You can select from a full range of vinyls, banners, films, fabrics, and specialty media, as well as a wide selection of protective overlaminate materials. All products are readily available in the market and all of our Epson Stylus Pro GS6000 resellers carry products from these companies.
In addition to the solvent media available from our partners, Epson will offer a few solvent media products that will optimize image and output quality for specialty applications. Please check http://www.proimaging.epson.com to see a list of Epson Stylus Pro GS6000 media and to find links to our partner's websites.
41
42 | Handling Media and Printouts
The following table lists the paper sizes you can use:
Media width 12 to 64 in. (300 to 1625 mm) wide
Core diameter 3in. core
WARNING: Do not touch the
post heater, paper feed slot, or platen during printing, or while switching media when the heaters are operating. These areas are hot and may burn you.
Maximum external roll diameter
Maximum roll weight 66 lb (30 kg)
Maximum thickness
6.7 in. (170 mm)
0.01 in. (0.3 mm); Low head height adjustment
0.05 in. (1.3 mm); High head height adjustment
Always test samples of media in the printer before purchasing large quantities or printing large jobs. See page 56 for instructions on setting up paper configurations.

Loading Media

Follow these guidelines, as well as those included in your media package, when handling media:
Roll media is heavy, so two people are required to load it onto the
printer.
Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
Be careful not to bend or scratch the media.
Keep unused media in its original packaging and store it in a cool, dry
place to maintain quality. Avoid storing your printouts where they will
be exposed to high temperature, humidity, or direct sunlight.
42
Caution: Do not release the paper lever while the P Power light is flashing, or you may damage the printer.
Handling Media and Printouts | 43

Placing the Roll on the Printer

1. Make sure the printer is turned on. PAPER OUT. LOAD PAPER
appears on the LCD display.
2. Make sure the P Power light is not flashing, then release the paper lever.
LEVER RELEASED appears on the LCD display.
3. Flip up the levers to release the roll paper holders on the back of the
printer, then slide the holders apart.
43
44 | Handling Media and Printouts
4. Slide the left holder all the way left and flip the lever all the way down to
lock it in place. Then place the left end of the roll media on the holder.
Orient the roll based on the printable side of the media:
Printable side out Printable side in
5. Slide the right holder onto the right end of the roll media as shown.
Then flip the lever all the way down to lock the holder in place.
44
Handling Media and Printouts | 45
6. To center the roll, release both roll holder levers, move the center of the
roll to the d mark on the printer, and flip the levers all the way down.
Center mark
7. Open the front cover.
8. At the back of the printer, carefully feed the roll media into the slot and
beneath the guides. Feed it all the way through to the front of the
printer, keeping the roll tightly wound.
45
46 | Handling Media and Printouts
9. Pull the media out from the front about 3 ft (1 m).
10. Turn the roll backward using the roll paper holders to remove any slack.
Also make sure the edge of the media does not extend beyond the media
limit line, indicated by a row of dots on the post heater.
46
Media limit line
Handling Media and Printouts | 47
11. Check the position of both edges of the media in relation to the clear
rubber pressure rollers. Each edge should be at least 0.2 inch (5 mm)
away from the edge of the nearest pressure roller, as shown.
IncorrectCorrect
0.2 inch (5 mm)
Pressure rollers
0.2 inch (5 mm)
If you need to adjust the media’s horizontal position, release both roll
holder levers, move the media and holders as necessary, and lock the
levers in place.
12. If you loaded thick media, you may need to adjust the platen gap (head
height) setting. See page 54 for instructions.
47
48 | Handling Media and Printouts
13. Slide the paper holder plates over both edges of the media as shown.
Caution: If the paper holder plates interfere with printing, they may become deformed and cause paper jams or damage to the print head. If the plates become damaged, stop using the printer and contact Epson.
Note: To secure most media, move the paper lever to the Secured position. Use High Secured only if you have problems with print quality after adjusting the paper feed position. See page 59 for details.
14. Move the paper lever to the
15. Close the front cover.
Secured position.
Released
Secured
High Secured
48
Handling Media and Printouts | 49
Note: To avoid denting or
creasing the media, do not leave it loaded in the paper path for long periods. Remove it from the paper path and roll it up when you are not printing.
After a moment, READY appears on the LCD display.
16. If you will use the Auto Take-Up Reel to roll up your printed media, go
to the next section.
If you will not use the reel, go to page 53 to check the print quality.

Attaching the Media to the Auto Take-Up Reel

You can use the Auto Take-Up Reel to roll up your printed media so it does not feed onto the floor.
Make sure you have placed an empty media core on the Auto Take-Up Reel scroller bar before loading media.
1. Turn on the Auto Take-Up Reel using the power switch on the back.
2. Set the switch on the top of the reel controller to
49
OFF.
50 | Handling Media and Printouts
3. Move the paper lever to the Released position so you can pull the
media down to the Auto Take-Up Reel.
4. If the media is not positioned in the center of the empty take-up core,
adjust the core’s horizontal position using the adjustment knob on the
side of the Auto Take-Up Reel controller. Turn the knob clockwise to
move the core left, or counter-clockwise to move the core right.
Empty take-up core
50
Horizontal adjustment knob
Note: If you see a PAPER OUT or PAPER SKEW
error due to media rolling up crooked on the Auto Take-Up Reel, try trimming the edges of the media before taping it to the core.
Media
Handling Media and Printouts | 51
5. Make sure the media lays over the cushioning roller and onto the core,
then tape the edge to the center of the core.
Tape Cushioning
roller
6. Flip the scroller release lever up to the
FREE position.
Scroller release lever
51
52 | Handling Media and Printouts
7. Turn the scroller counter-clockwise to take up the media one and a half
rotations.
Turn one and a half rotations
8. Flip down the scroller release lever to the
cushioning roller all the way forward.
SET position, then pull the
52
Handling Media and Printouts | 53
9. Set the switch on the top of the reel controller to ON.
Note: Before printing without the Auto Take-Up Reel, be sure to set the AUTO TAKE-UP REEL setting to OFF.
Note: If you have any print quality problems after cleaning the print head, see page 74 for information on additional print head cleaning cycles you can run.
It’s a good idea to run a nozzle check and clean the print head, if necessary, whenever you load a new media type or print a large job. You can also set the printer to automatically print a nozzle check pattern and/or clean the print head at set intervals. See page 114 for details.
10. Set the paper release lever to the
11. When
12.
13. Press d to select
READY appears on the LCD display, press the Menu button.
PRINTER SETUP is highlighted. Press Menu again.
AUTO TAKE-UP REEL, press Menu, and select ON.
Secured position.
14. Press the Pause button to exit the menus.
Now you can check the print quality as described in the next section.

Checking the Print Quality

When you first set up the printer, it’s a good idea to run a nozzle check to test the print quality.
1. Press the
Menu again.
2. Select
check pattern.
3. Examine the printed pattern to determine if the print head nozzles need
cleaning or not at this point.
Cleaning not needed
Clean the print head
Menu button, press d to highlight TEST PRINT, and press
NOZZLE CHECK, press Menu, and press to print a nozzle
53
54 | Handling Media and Printouts
If you need to clean the print head, press and hold the Menu button for
three seconds. The Pause light flashes and
LCD display.
CLEANING appears on the
Note: Raising the print head height may affect your print quality, so run a test print before printing any large jobs.
Cleaning is finished when the Pause light stops flashing and
READY
appears on the LCD display.

Adjusting the Print Head Height

If you loaded thick media, or notice any smearing on sharply curled media or after printing at a high speed, the print head may be rubbing against the media. To avoid this, you can adjust the print head height (platen gap).
1. Make sure the printer has finished printing.
2. Open the front cover.
54
Handling Media and Printouts | 55
3. To raise the print head, flip the blue head height adjustment lever up to
the position shown.
The highest lever position is directly horizontal and the normal position
is not quite vertical. Do not place the lever in any other position.
Highest position
Normal position
4. When you finish printing on the affected media, return the head height
adjustment lever to the normal position.
5. Close the front cover.
55
56 | Handling Media and Printouts

Setting Up Paper Configurations

Before printing on your loaded media, create a paper configuration (a group of print settings) for the media type. Create a configuration for each media type you use (up to 30 types) and select the desired configuration whenever you print on that media. This ensures that the printer uses optimum print quality settings on all your custom media.
Use the checklist on page 58 whenever you print on a new media type to configure the printer for printing on that media.

Creating Paper Configurations

To create a paper configuration, make sure the media you want to configure is loaded in the printer. Then follow these steps:
Tip: Make a note of the paper configuration number you use for each type of media on the back on the Quick Reference Guide that came with the printer. Keep the booklet handy by mounting it on the side of the printer using the hook that came with it.
1. Press the
2. Press the d button until
Menu.
3. Press d to highlight
Menu button.
PAPER SETUP is highlighted, then press
PAPER SETUP again, then press Menu again.
4. Press d to select the paper configuration number (1 to 30) that you
want to use for this media type. Then press
Menu.
5. Select the following settings for your media based on the information
supplied in the media package (see page 117 for details):
•PRINT MODE
PRE HEATER
PLATEN HEATER
POST HEATER
M/W ADJUSTMENT
PAPER SUCTION
DRYING TIME
(MicroWeave®)
CARRIAGE MOVEMENT
PRINT MULTIPLE LAYER
56
Handling Media and Printouts | 57
6. Perform the following adjustments to fine-tune printing for your media:
PAPER FEED ADJUST (see page 59 for instructions)
HEAD ALIGNMENT (see page 61 for instructions)
7. When done, press the Pause button.
After creating your paper configurations, you can print out a list of them.

Printing a List of Your Paper Configurations

You can print a list showing the settings for all your paper configurations. This makes it easy to select the paper configuration number you want.
1. Press the
2. Press the d button to highlight
3. Press d until
Menu button.
TEST PRINT, then press Menu.
CUSTOM PAPER is highlighted, then press Menu.
4. Press to print your paper configurations.

Printing Using a Paper Configuration

Once you have created a paper configuration, you can select it whenever you print on that media:
1. Press the
2. Press the d button to highlight
3. Press the d button to highlight
4. Press u or d to select the paper configuration number you want to use.
5. Press . The configuration number you selected appears on the LCD
display with an asterisk.
Menu button.
PAPER SETUP, then press Menu.
PAPER TYPE, then press Menu.
6. Press the Pause button to exit the menu. The configuration number
appears on the LCD display.
7. Send your print job.
57
58 | Handling Media and Printouts

Pre-Printing Checklist

Whenever you print on a new media type, follow these guidelines to configure the media for printing:
Check the media packaging for print requirements, such as heating
temperatures.
Select a paper configuration number (1 to 30) for the media in the
printer’s menu system.
Select these settings for the paper configuration using the information
supplied with your media:
PRINT MODE
PRE HEATER
PLATEN HEATER
POST HEATER
M/W ADJUSTMENT (MicroWeave
PAPER SUCTION
DRYING TIME
CARRIAGE MOVEMENT
PRINT MULTIPLE LAYER
Print a nozzle check pattern and clean the print heads, if necessary.
Perform a 500 mm Line Feed Adjustment to fine-tune the paper feeding
®
)
position.
Print a sample pattern and select the best setting to further refine the
paper feeding position.
Print a bidirectional alignment pattern and select the best setting to
align the print heads.
Select the paper configuration number using the printer’s menu system
and print.
Make a note of the media type and number on the back of the Quick Reference Guide and hang the guide on the printer using the supplied hook for easy reference.
58
Handling Media and Printouts | 59

Adjusting the Paper Feeding Position

If you notice any overlap or white lines in your printed images, you should adjust the paper feeding position to correct it. You may need to adjust the feeding position differently for different types of media.
Before adjusting the feeding position, make sure you select the following control panel settings for your media type:
Paper Type
•Print Mode
M/W Adjustment
See page 117 for details on selecting these settings on the PAPER SETUP menu. Then follow these steps to adjust the paper feeding position on the same menu:
1. Press u or d to select
2. Press u or d to select
3. Press u or d to set the feed length to
(recommended), then press
PAPER FEED ADJUST, then press Menu.
LINE FEED ADJUST, then press Menu.
100mm, 250mm, or 500mm
Menu.
4. Press to print an initial adjustment pattern like this:
5. Cut off the printed pattern to you can more easily measure it. See
page 62 for instructions.
6. Using a ruler with measurements in millimeters, measure the distance
between the two
+ (plus) signs.
59
60 | Handling Media and Printouts
7. Press u or d to select the distance you measured, then
press the button.
8. Press u to return to the Paper Feed Adjust menu.
9. Press u or d to select
then press
Menu.
PRINT SAMPLE PATTERN,
10. Press the button to print sample patterns like the
ones to the right:
11. Cut off the printed patterns so you can more easily
examine them. See page 62 for instructions.
12. Examine the sets of patterns to identify which one has
the most consistent printing pattern, with no black or
white lines running through it.
Best pattern Patterns
displaying lines
13. Press u or d to select the number of the best pattern, then press the
button to save the setting.
14. Press the Pause button to exit the menu.
If you were not able to print a sample pattern completely without lines running through it, set the paper lever to the
High Secured position, then
try printing on the media again. See page 48 for details.
60
Handling Media and Printouts | 61

Aligning the Print Head

Aligning the print head is the most important thing you can do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or if you see misregistration or “ghosting,” you need to align the print head for each print mode you use.
Note: You can also align the print head using the EPSON LFP Remote Panel utility. Select Media
Adjustment, then select Bidirectional Alignment
and follow the on-screen instructions
If you haven’t already done so, it’s a good idea to run a nozzle check before aligning the print head (see page 53). This ensures that the print head alignment patterns print correctly.
Also check that the head height adjustment lever is in the correct position. See page 54 for details.
1. Make sure the printer is turned on and media is loaded.
2. Press the
3. Press the d button to highlight
4. Press the d button to highlight
Menu button.
PAPER SETUP, then press Menu.
PAPER TYPE, then press Menu.
5. Press u or d to select the paper configuration number for the loaded
media.
6. Press . The configuration number you selected appears on the LCD
display with an asterisk.
7.
HEAD ALIGNMENT is highlighted. Press Menu.
8.
BI-D ALL is highlighted. Press to print the alignment patterns.
Aligned pattern
Mis-aligned patterns
61
62 | Handling Media and Printouts
9. Examine the patterns and determine which number in each set has the
smallest gaps in the lines. Press the u or d button to select the number
for the first set, then press .
10. Repeat step 9 for the rest of the pattern sets.
11. When you are finished, press the Pause button to exit.

Cutting Off Prints

When you finish printing and need to remove your printouts, follow the steps below to cut off the prints.
1. Make sure
2. Press u or d to adjust the cutting position of the media, if necessary.
(When you are using the Auto Take-Up Reel, you cannot feed the
media backward.)
3. Open the front cover.
4. If you are not using the Auto Take-Up Reel, hold your print and pull
slightly to remove any slack.
READY appears on the LCD display.
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Handling Media and Printouts | 63
WARNING: Do not place
your fingers in the path of the cutting tool to avoid injuring yourself.
5. Using a razor blade or other cutting tool, cut off your print by guiding
the tool along the cutting groove in the post heater as shown.
6. If you are using the Auto Take-Up Reel, the scroller rotates to take up
your printed media. To stop media take-up, set the switch on the top of
the reel controller to
OFF.
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64 | Handling Media and Printouts

Removing Prints From the Auto Take-Up Reel

After cutting off your prints as described in the previous section, you can remove the roll media from the Auto Take-Up Reel.
1. Make sure the reel controller is set to
2. Flip the scroller release lever up to the
OFF.
FREE position.
Scroller release lever
3. Lift the entire scroller bar off of the printer.
4. Remove the paper holders from one end of the scroller bar.
5. Remove the media and core from the scroller bar.
6. Place another empty take-up core onto the scroller bar. You can use a
core from an expended media roll or a new core.
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Handling Media and Printouts | 65
7. Place the right end of the scroller bar (the end with the metal collar)
down between the rollers in the right controller. Then place the other
end between the white rollers on the left mounting bracket. Make sure
the scroller bar rests between the rollers at each end.
Metal collar
8. Flip down the scroller release lever to the
SET position.
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66 | Handling Media and Printouts

Replacing Roll Media

When you run out of media or need to change the type of media you are using, follow these steps:
1. Make sure the P Power light is not flashing, then release the paper lever.
LEVER RELEASED appears on the LCD display.
Caution: Do not release the paper lever while the P Power light is flashing, or you may damage the printer.
2. Turn the roll backward using the roll paper holders and remove any
remaining media from the feed slot.
3. Release the right roll paper lever and slide the holder off the end of the
roll.
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Handling Media and Printouts | 67
4. If necessary, release the left roll paper lever and remove the holder from
the other end of the roll.
5. Place a new roll on the printer as necessary. See page 43 for instructions.
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68 | Handling Media and Printouts
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69
Chapter 3: Maintaining the Printer
The Epson Stylus Pro GS6000 requires regular maintenance to keep it working at its best. Regular maintenance also reduces the amount of ink required for cleaning cycles and reduces printer “downtime”.
You need check the ink, printer, and waste ink status, and may need to perform adjustment procedures to maintain or correct print quality, as described in this chapter:
Checking the ink status
Checking the printer status
Checking the print head nozzles
Cleaning the print head
Replacing ink cartridges
Disposing of waste ink
If these procedures do not completely solve your print quality problems, you may periodically need to perform the following ink system maintenance procedures:
Cleaning the cleaning wiper, capping assemblies, and print head casing
Replacing the ink flushing pad
Cleaning the print head casing
Washing the ink system
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70 | Maintaining the Printer

Checking the Ink Status

Before you begin a large print job, you should check your ink levels. If a cartridge is low, it is best to replace it before starting a large print job. However, if ink is expended after printing for a few minutes, you can replace the necessary cartridges (“hot swap” them) and continue printing.
The easiest way to check ink levels is from the control panel LCD display. The numbers below the ink icons on the LCD display correspond to the ink cartridge slots on the printer. The icons indicate the ink remaining as follows:
Icon Description
or Plenty of ink is available
or or Ink is getting low; make sure you have a new cartridge
Flashing Ink is low (example shows the yellow cartridge)
Ink is expended (example shows the yellow cartridge)
Cartridge error or no cartridge
When the
Check H ink light is flashing and INK LOW appears on the LCD
display, the indicated cartridge is almost expended. Make sure you have a replacement cartridge.
When the
Check H ink light stays on and REPLACE INK CARTRIDGE is
displayed, the cartridge is expended. You must replace the cartridge before you can continue printing. See page 75 for instructions.
You can also view or print detailed information on ink levels, as described below.

Checking the Printer Status

Using the control panel, you can check the status of the following:
Printer firmware version number
Printable pages estimate for the remaining ink
Level of ink in each cartridge
Ink and media consumption calculated by the usage counter
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Maintaining the Printer | 71
Print job history information
Total number of pages printed
Status of the EDM feature
You can print out a status sheet (described in the next section) or view the printer’s status on the LCD display (see page 71).

Printing Status Information

In addition to the information listed above, the status sheet lists the current printer and network settings.
1. Make sure media is loaded in the printer.
2. Press the
3. Press the d button to highlight
4. Press d to highlight
PRINT.
Menu button.
TEST PRINT, then press Menu.
STATUS SHEET, then press Menu. You see
5. Press to start printing.
The level of ink left in the cartridges is indicated as follows on the status sheet:
E[*****]F = 100–81% of ink capacity remaining
E[**** ]F = 80–61%
E[*** ]F = 60–41%
E[** ]F = 40–21%
E[* ]F = 20–11%
% = less than 10% of ink capacity remaining

Viewing Status Information

1. Press the Menu button.
2. Press the d button until
Menu.
PRINTER STATUS is highlighted, then press
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72 | Maintaining the Printer
3. Do one of the following:
Note: You can change the units of measurement from centimeters to inches and feet using maintenance mode on the printer’s control panel. See page 120 for instructions.
To check the firmware version, press Menu again. When done,
press the l button.
To check the number of pages that can be printed with each ink
cartridge, press d to highlight
Menu. Press d to view the number of pages remaining for each
PRINTABLE PAGES, then press
cartridge. When done, press l.
(This option must be enabled using maintenance mode on the printer’s control panel to display information. See page 120 for instructions.)
To check the amount of ink left, press d to highlight INK LEVEL,
then press
Menu. The status of the first cartridge is displayed.
Continue pressing d to see the status of the remaining cartridges. When done, press l.
To check the total amount of ink used (in milliliters) and media
used, press d to highlight
USAGE COUNT, then press Menu.
When done, press l.
You can clear this setting with the
To check the job history, press d to highlight JOB HISTORY, then
press
Menu. For the last 10 print jobs saved in the printer, you see
CLEAR USAGE COUNT option.
the ink used (in milliliters) and media used (in square centimeters). The most recent job is saved as No. 0. When done, press l.
To check the total number of prints, press d to highlight TOTAL
PRINTS
To check the status of the EDM feature and when it was last
uploaded, press d to highlight
, then press Menu. When done, press l.
EDM STATUS, then press Menu.
(See www.myepsonprinter.com for more information.) When done, press l.
4. Press the Pause button to exit the menu.
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Maintaining the Printer | 73

Checking the Print Head Nozzles

If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary, you can run a cleaning cycle to clear the nozzles or set the printer to automatically clean the nozzles at regular intervals.
You can also set the printer to automatically check the nozzles periodically or before each print job so you can always tell if the print head is clean or not. Select one of the
SETUP
menu (see page 114 for instructions).
Follow these steps to manually print a nozzle check pattern:
PRINT NOZZLE PATTERN options on the PRINTER
Note: The nozzle check sheet also shows the printer’s firmware version and information about its ink and media use.
1. Press the
2. Press the d button until
NOZZLE CHECK is selected.
3. Press
Menu button.
TEST PRINT is highlighted, then press Menu.
Menu, then press to start printing the nozzle check pattern.
Two patterns are printed; one for each print head.
4. After the patterns print, use at least a 10
If the patterns look good, as shown below, the print head is clean.
If any dots or segments are missing or deflected, as shown below,
run a cleaning cycle by pressing and holding the
× eye loupe to examine them.
Menu button for at
least three seconds. Then print another nozzle check pattern to make sure the nozzles are clean.
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74 | Maintaining the Printer

Cleaning the Print Head

Note: It is best to clean
the print head if you have not used the printer for at least one week to maintain print quality.
If you notice gaps, lines, or color shifts in your printouts, or a nozzle check reveals clogged or deflected nozzles, you should clean the print head. You can run print head cleaning cycles in four different levels:
Very light
Light (standard level)
Medium
Heavy
If you find that you regularly need to clean the print head, you can set up a
REGULAR CLEANING cycle in the PRINTER SETUP menu. This lets you
clean the print head a specific number of hours after running a print job to maintain print quality. See page 114 for instructions.
1. Turn on the printer and make sure the
Check H ink light on the
printer’s LCD display is not on or flashing.
2. Do one of the following:
To run a standard (light) cleaning cycle, press and hold down the Menu button for three seconds. Go to step 7.
To run another level of cleaning cycle, go to step 3.
Note: It is best to run a higher level cleaning cycle only when the previous level does not clear the clogged or deflected nozzles.
3. Press the
4. Press the d button until
Menu.
Menu button.
MAINTENANCE is highlighted, then press
5. Press d until one of the following cleaning levels is highlighted, then
press
Menu.
CLEANING (VERY LIGHT)
•CLEANING (LIGHT)
CLEANING (MEDIUM)
•CLEANING (HEAVY)
6. Press to start the cleaning cycle.
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Note: You must use at least a 10 examine the nozzle check pattern for deflected nozzles.
Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on.
For best printing results, use up a cartridge within six months of opening the package.
× eye loupe to
Maintaining the Printer | 75
7. When cleaning is finished and the P Power light stops flashing, print a
nozzle check pattern to confirm that the print head is clean (see page 73).
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments or has deflections after cleaning, clean the print head again using a higher level cleaning cycle.
If the highest level of cleaning cycle still does not unclog the nozzles, you can wash the ink system. See page 86 for instructions.

Replacing Ink Cartridges

When you need to replace an ink cartridge, use the following Epson UltraChrome
Slot no. Cartridge Part number
1 Orange T624800
2 Green T624700
3 Light Magenta T624600
4 Light Cyan T624500
5 Black T624100
6 Yellow T624400
7 Magenta T624300
8 Cyan T624200
You can purchase genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).
®
GS ink cartridges:
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76 | Maintaining the Printer
1. Before replacing ink cartridges, make sure the printer is turned on.
2. Note the color of the cartridge that is low or expended so you know where to replace the cartridge.
Caution: Leave the expended cartridge in the printer until you are ready to replace it.
To prevent ink reporting errors, never replace the ink cartridges with the printer turned off.
WARNING: Do not shake the expended cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.
#8 #7 #6 #5 Cyan, Magenta, Yellow, Black
#4 #3 #2 #1
Light Cyan, Light Magenta, Green, Orange
3. Press the ink compartment cover to open it.
4. Remove the low or expended ink cartridge from the printer.
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Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge. Check the package and product code. If the Check H ink light remains on after installing the cartridge, it may not be inserted fully.
Maintaining the Printer | 77
5. Vigorously shake the new ink cartridge in its package for about five seconds, then remove it from its package.
6. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don’t force it in.
Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle damage.
7. Close the ink compartment cover.
The printer returns to its
READY state.
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78 | Maintaining the Printer

Disposing of Waste Ink

WARNING: Before handling
the waste ink, read the Material Safety Data Sheet (MSDS) for your printer. You can download it from Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada).
The waste ink from the printer is industrial waste. Proper waste ink disposal in compliance with the industrial waste disposal laws and ordinances of your local government is required. Consign disposal of waste inks to an industrial waste disposer. Please provide the Waste Ink Data Sheet to the industrial waste disposer. You can download it from Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada).
Periodically, you need to dispose of waste ink that collects in the waste ink tank beneath the printer. You should dispose of the waste ink when:
The waste ink tank is more than half full
The DRAIN TANK FULL message appears on the LCD display
Before you dispose of waste ink, gather the following supplies:
An empty 2 liter polypropylene or high-density polyethylene bottle with
a cap to hold the drained waste ink (one bottle was included with your printer, and you can order additional bottles from Epson; see page 10)
A cloth for wiping the waste ink tank spigot
1. Hold the empty container beneath the spigot on the printer’s waste ink tank, then turn the valve as shown to drain the waste ink. Keep the container close to the spigot to avoid splashing the waste ink.
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Maintaining the Printer | 79
2. When all the waste ink has drained, close the valve on the spigot.
3. Wipe the mouth of the spigot on the waste ink tank with a cloth.
4. Dispose of the waste ink and the cloth in compliance with industrial waste disposal laws and local government ordinances as required in your area. See the warning on page 78 for details.
Caution: You must complete the process of cleaning the cleaning wiper, capping assemblies, and print head casing within 15 minutes to prevent the print head from drying out.
Note: If you need more swabs, purchase an Additional Printer Maintenance Kit (1 year supply). See page 10 for ordering information.

Cleaning the Cleaning Wiper, Capping Assemblies, and Print Head Casings

Depending on your print volume, you should to clean the print head cleaning wiper, capping assemblies, and print head casings once a month. You may also need to clean them if you notice blurred ink or gaps in your printouts after cleaning the print head.
You will need the plastic gloves and a cleaning swabs that came in the Maintenance Kit and the metal tray included with your printer to clean the cleaning wiper, capping assemblies, and print head casings.
Plastic gloves Cleaning swabs Metal tray
Place your used gloves and swabs in the metal tray when you are finished to avoid getting ink on any of the printer parts; this may damage the plastic.
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80 | Maintaining the Printer
1. Turn on the printer.
Caution: Do not place any supplies on the open maintenance cover or it may fall off.
2. Press the
3. Press the d button to highlight
4. Press d to highlight
Menu button.
MAINTENANCE, then press Menu.
CARRIAGE MAINTENANCE, then press Menu.
5. Press .
The print head moves to the left, the cleaning wiper moves forward, and
OPEN MAINT COVERS appears on the LCD display.
6. To clean the cleaning wiper and capping assemblies, push in the top of the maintenance cover beneath the control panel, then release it to open the cover.
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Maintaining the Printer | 81
7. Put on a plastic glove, then use a cleaning swab to clean ink and dust from both sides of the cleaning wiper as shown. Wipe back and forth on the outside surface, and up and down on the inside surface.
Also clean excess ink from the top of the capping assemblies and their rubber surrounds.
Caution: Do not touch the cleaning wiper or any other internal part with your hands to prevent oil from your skin interfering with head cleaning operations.
Do not moisten the cleaning swab with water or it may damage the print head.
Do not let the cleaning swab touch any other part of the printer or it may stain it with ink.
Do not reuse a cleaning swab; dirt or ink from the swab may damage the print head.
When you are finished, go to step 12.
If the cleaning wiper and capping assemblies are still not clean, go to step 8.
Clean the top and rubber surrounds of both capping assemblies
8. If ink has hardened on the cleaning wiper and/or capping assemblies, and cannot be removed with a dry cleaning swab, you need to clean
them using the optional Print Head Cleaning Kit, which includes special cleaning fluid and a cup.
When ordering the Print Head Cleaning Kit, ask for part number C12C890621. See page 10 for ordering information.
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82 | Maintaining the Printer
WARNING: Before handling
the ink cleaner, read the Material Safety Data Sheet (MSDS) for your printer. You can download it from Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada).
Make sure your workspace is well ventilated and free of any open flame before opening the ink cleaner.
Keep ink cleaner out of the reach of children.
Do not let ink cleaner contact your skin, eyes, or clothing. If it gets on your skin or in your eyes, wash them well with water.
Avoid ingesting the cleaner or inhaling its vapors. If you accidentally swallow any ink cleaner, do not vomit. Consult a doctor as soon as possible.
9. Put on a plastic glove and pour ink cleaner into the plastic cup up to the 10 ml line.
10 ml line
10. Dampen a new cleaning swab with ink cleaner, being careful not to let it drip.
11. Repeat step 7 to clean the cleaning wiper and capping assemblies.
12. Close the maintenance cover and press it until it locks in place.
Use ink cleaner only for cleaning the cleaning wiper or the print head casing. It may damage other parts of your printer.
13. To clean the print head casings, open the left maintenance cover, then lift the cover off of the printer to remove it; this makes it easier to clean the print head casings.
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Caution: Do not touch the print head or the tip of the swab with your hands to prevent oil on your skin from damaging the print head.
Do not moisten the cleaning swab with water or it may damage the print head.
Do not let the cleaning swab touch any other part of the printer or it may stain it with ink.
Do not reuse a cleaning swab; dirt or ink from the swab may damage the print head.
Maintaining the Printer | 83
14. Use a flashlight and the reflective base of the maintenance bay to check if there is any dust or ink on the casings surrounding the print heads. You can clean the areas on the underside of the print heads, shown in gray below.
Print head casing
15. Put on a plastic glove, then use a cleaning swab to clean around the print head casings as shown. (You may want to place the metal tray in the maintenance bay to catch any ink that may fall off.) Wipe back and forth, and up and down around the print head casings.
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84 | Maintaining the Printer
16. If ink has hardened on the print head casings and cannot be removed
17. Dispose of the used ink cleaner, swabs, and gloves in compliance with
18. Replace the maintenance cover, close it, and press it until it locks in
with a dry cleaning swab, you need to clean them using the optional Print Head Cleaning Kit. Follow step 9 and step 10 to moisten the cleaning swab, then clean the print head casings again, as described in step 15.
industrial waste disposal laws and local government ordinances as required in your area.
place.
Note: If you need more flushing pads, purchase an Additional Printer Maintenance Kit (1 year supply). See page 10 for ordering information.
19. Press the Pause button to return the printer to the
READY state.

Replacing the Flushing Pad

Once a year, you need the replace the printer’s flushing pad. You may also need to replace it if you notice ink smears on your media or if the pad becomes damaged or excessively soiled.
You will need the replacement flushing pad and plastic gloves that came in the Maintenance Kit and the metal tray included with your printer.
Plastic gloves Flushing pad Metal tray
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Maintaining the Printer | 85
Place your used gloves and flushing pad in the metal tray when you are finished to avoid getting ink on any of the printer parts; this may damage the plastic.
1. Turn on the printer.
Caution: Do not place any supplies on the open maintenance cover or it may fall off.
2. Press the
3. Press the d button to highlight
4. Press d to highlight
Menu button.
MAINTENANCE, then press Menu.
CARRIAGE MAINTENANCE, then press Menu.
5. Press .
The print head moves to the left, the cleaning wiper moves forward, and
OPEN MAINT COVERS appears on the LCD display.
6. Push in the top of the maintenance cover beneath the control panel, then release it to open the cover.
7. Put on a plastic glove and grasp the tab on the used flushing pad to remove it from the left side of the maintenance bay. Place the pad in the metal tray.
Hold the flushing pad upright and level as you remove it to prevent ink from spilling. Be careful not to let ink spill onto any part of the printer.
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86 | Maintaining the Printer
8. Install the new flushing pad where you removed the old one with the tab
9. Close the maintenance cover and press it until it locks in place.
WARNING: Before handling the waste ink, read the Material Safety Data Sheet (MSDS) for your printer. You can download it from Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada).
10. Press the Pause button to return the printer to the
11. Dispose of the used flushing pad and gloves in compliance with

Washing the Ink System

The waste ink from the printer is industrial waste. Proper waste ink disposal in compliance with the industrial waste disposal laws and ordinances of your local government is required. Consign disposal of waste inks to an industrial waste disposer. Please provide the Waste Ink Data Sheet to the industrial waste disposer. You can download it from Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada).
If you notice gaps, lines, or color shifts in your printouts, and a nozzle check reveals clogged or deflected nozzles, you should clean the print head using the control panel. See page 74 for instructions.
If you still have print quality problems after cleaning the print head using the heaviest level of cleaning cycle, you can wash the ink system to clear the clogged nozzles.
Washing the ink system involves the following procedures:
Removing the ink cartridges
Emptying the waste ink tank
Inserting the cleaning cartridges
Emptying the waste ink tank again
facing forward. Press it down until it clicks into place.
READY state.
industrial waste disposal laws and local government ordinances as required in your area.
Removing the cleaning cartridges
Emptying the waste ink tank again
Installing ink cartridges and charging the ink system
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Maintaining the Printer | 87
Before you wash the ink system, gather the following supplies:
Empty 2 liter polypropylene or high-density polyethylene bottles with
caps to hold the drained waste ink (one bottle was included with your printer, and you can order additional bottles from Epson; see page 10)
A cloth for wiping the waste ink tank spigot
A set of Additional Cleaning Cartridges from Epson; see page 10 for
ordering information
A set of new ink cartridges or used cartridges with plenty of ink left in
them
Caution: Washing the ink system takes around 33 minutes. Carefully follow all the instructions on the LCD display to avoid errors. If you see a DRAIN TANK FULL error, empty the waste ink tank. If you see a COVER OPEN error, close the indicated cover.
1. Turn on the printer.
2. Press the
3. Press the d button to highlight
4. Press d to highlight
Menu button.
MAINTENANCE, then press Menu.
HEAD WASHING, then press Menu.
5. Carefully follow all the instructions as they appear on the LCD display. For detailed instructions see these sections:
Removing ink cartridges (see page 75)
Emptying the waste ink tank (see page 78)
Inserting and removing cleaning cartridges (see page 33)
Inserting ink cartridges (see page 35)
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88 | Maintaining the Printer
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89
Chapter 4: Cleaning, Storing, and Transporting the Printer
Caution: Be careful not to
touch the gears inside the printer.
To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer.
The Epson Stylus Pro GS6000 requires periodic cleaning. You may also need to prepare the printer for storage, moving, or transportation.
Cleaning the printer
Storing the printer
Moving or transporting the printer

Cleaning the Printer

To keep your printer working at its best, clean it if it becomes dirty.
1. Remove any loaded media from the printer (see page 66).
2. Turn off the printer and wait for all of its lights to turn off.
3. Unplug the power cord and disconnect the printer from your system.
4. Wait one minute, then open the front cover.
Be careful not to get water on the printer mechanism or electronic components.
Don’t use a hard or abrasive brush.
Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact Epson if you think the printer needs lubrication.
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90 | Cleaning, Storing, and Transporting the Printer
Caution: Do not use tools
such as compressed air to clean away dust or dirt. It may blow debris into the printer.
5. Remove any paper dust or dirt from the clear rubber pressure rollers with a soft brush.
6. Use a slightly dampened soft cloth to clean the platen and the post heater.
7. If the outer case is dirty, close the front cover and clean the case with a soft, clean cloth dampened with mild detergent. Keep the ink cartridge compartments and maintenance covers closed to prevent water from getting inside.
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Caution: Do not remove the ink cartridges or leave the print head uncapped when storing the printer; otherwise the print head may dry out and be unable to print properly.
Cleaning, Storing, and Transporting the Printer | 91

Storing the Printer

If you will store the printer and not use it for a long time, follow these steps to prepare it for storage:
1. Make sure the printer has stopped printing or performing any maintenance procedures.
2. Open the right maintenance cover and make sure the print head is on the right side (in the capped position).
If it is not capped, turn on the printer, wait a moment, then turn it off and check again. Never move the print head by hand.
Never turn off the printer by disconnecting the power cord or turning off power to the electrical outlet.
Do not tilt the printer, stand it on end, or turn it upside down to store it, or ink will leak and you may damage the printer.
3. Remove any media loaded in the printer (see page 66).
4. Dispose of any waste ink in the waste ink tank (see page 78).
5. Press the P Power button to turn off the printer.
6. Disconnect the power cord and any interface cables.
7. Store the printer in a location with a flat level surface.
To maintain print quality during storage, clean the print head once a week (see page 74).

Moving or Transporting the Printer

If you are moving the printer a short distance (for example, in the same building), you can roll it on its stand as described on page 92.
To ship the printer a longer distance, you should carefully follow the instructions on page 93 to prepare the printer for shipment.
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92 | Cleaning, Storing, and Transporting the Printer

Moving the Printer on the Stand

Caution: Do not remove
the ink cartridges or leave the print head uncapped when moving the printer; otherwise the print head may dry out and be unable to print properly.
Never turn off the printer by disconnecting the power cord or turning off power to the electrical outlet.
Do not tilt the printer, stand it on end, or turn it upside down when moving it, or ink will leak and you may damage the printer.
When you need to move the printer a short distance, such as within the same building, you can roll the printer on its casters.
1. Open the right maintenance cover and make sure the print head is on the right side (in the capped position).
If it is not capped, turn on the printer, wait a moment, then turn it off and check again. Never move the print head by hand.
2. Dispose of any waste ink in the waste ink tank (see page 78).
3. Press the P Power button to turn off the printer.
4. Disconnect the power cord and interface cable.
5. Make sure the front cover is closed.
6. Rotate the feet counter-clockwise to raise them.
Caution: Do not roll the printer on angled or uneven surfaces.
7. Carefully roll the printer to its new location, then rotate the feet clockwise to stabilize the stand.
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Caution: Never turn off the printer by disconnecting the power cord or turning off power to the electrical outlet.
Cleaning, Storing, and Transporting the Printer | 93

Preparing the Printer for Shipment

Before shipping the printer, you must carefully prepare it for shipment. How you do this depends on how long the printer will be idle:
Less than 1 week
1 or 2 weeks
More than 2 weeks
Less than 1 week preparation
1. Open the right maintenance cover and make sure the print head is on the right side (in the capped position).
If it is not capped, turn on the printer, wait a moment, then turn it off and check again. Never move the print head by hand.
2. Press the P Power button to turn off the printer.
Do not tilt the printer, stand it on end, or turn it upside down when transporting it, or ink will leak and you may damage the printer.
3. Dispose of any waste ink in the waste ink tank (see page 78). Then remove the waste ink tank from the printer, cover the end of the waste ink tube with plastic, and secure it with tape to prevent leaks. (Do not remove the ink cartridges from the printer.)
4. Remove the following parts:
Power cord and interface cables
Loaded media
Auto Take-up Reel
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5. Reinstall the bolt and bracket securing the print head that you removed during setup.
6. Close any open covers on the printer and tape them shut.
7. Follow the steps on page 96 to remove the printer from the stand.
When you set up the printer again, follow the steps in Chapter 1 to attach the printer to the stand, install the Auto Take-Up Reel, remove the print head bracket and bolt, and connect the power and interface cables. The first time you print, it’s a good idea to run a cleaning cycle (page 74) and realign the print head (page 61) to ensure good print quality.
Caution: Never turn off the printer by disconnecting the power cord or turning off power to the electrical outlet.
1 to 2 week preparation
You will need a set of additional cleaning cartridges to wash the ink system in these steps; see page 10 for ordering information. This process also uses
Do not tilt the printer, stand it on end, or turn it upside down when transporting it, or ink will leak and you may damage the printer.
Carefully follow all the instructions on the LCD display to avoid errors. If you see a DRAIN TANK FULL error, you failed to empty the waste ink tank when instructed. If you see a COVER OPEN error, you opened a cover on the printer when you were not instructed to.
ink from your ink cartridges to re-initialize the printer.
1. Dispose of any waste ink in the waste ink tank (see page 78).
2. Turn on the printer.
3. Press the
Menu button.
4. Press the d button to highlight
5. Press d to highlight
HEAD WASHING, then press Menu.
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MAINTENANCE, then press Menu.
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6. Carefully follow the instructions to drain and wash the ink system as they appear on the LCD display. Follow the instructions to the point where you remove the cleaning cartridges and drain the cleaning fluid.
After draining the cleaning fluid, press the P Power button to turn off the printer. Do not install new ink cartridges.
7. Dispose of any waste ink in the waste ink tank (see page 78). Then remove the waste ink tank from the printer, cover the end of the waste ink tube with plastic, and secure it with tape to prevent leaks.
8. Remove the following parts:
Power cord and interface cables
Loaded media
Auto Take-up Reel
9. Reinstall the bolt and bracket securing the print head that you removed during setup.
Note: Transport any partially used ink and cleaning cartridges in separate, resealable plastic bags.
10. Close any open covers on the printer and tape them shut.
11. Follow the steps on page 96 to remove the printer from the stand.
When you set up the printer again, follow the steps in Chapter 1 to attach the printer to the stand, install the Auto Take-Up Reel, remove the print head bracket and bolt, connect the power and interface cables, and install new ink cartridges.
The first time you turn on the printer, it will take some time to prime the ink system. It’s a good idea to then align the print head (page 61) to ensure good print quality.
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More than 2 week preparation
If the printer will be transported and idle for more than 2 weeks, follow the steps above to prepare it for transportation. However, when you set up the printer again, you may need to contact Epson (see page 11) for additional instructions on preparing the ink system for printing using a new set of cartridges.
Removing the printer from the stand
1. Rotate the feet clockwise to stabilize the stand before removing the printer from it.
Tip: For more secure transportation, tape all doors and covers shut.
2. Remove the four wing screws securing the printer to the stand. Keep them in a safe place.
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Caution: Do not lift the printer from beneath the black plastic areas in back; lift it from the metal area in the middle.
WARNING: Six or more people are required to lift the printer.
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3. Have six people lift the printer off of the stand. If you like, you can lift the printer using two 1-inch × 84-inch steel pipes (available at hardware stores). Insert the pipes into the guides beneath the printer.
Carrying bar method
4. Repack the printer using the original box and packing materials, if possible.
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Chapter 5: Solving Problems
As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed.
This chapter provides instructions for the following:
Diagnosing problems
Checking error messages and lights
Solving operational problems
Improving print quality
Solving media problems, including clearing media jams

Diagnosing Problems

The printer includes a number of ways to help you diagnose problems:
To identify the most common problems, check the messages and lights
on the control panel. See the list beginning on page 100 for more information.
To determine whether the problem is caused by the printer itself, print a
status sheet from the control panel. See page 71 for instructions.
Review the FAQs at www.proimaging.epson.com for possible solutions.
If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 11.
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Checking Error Messages and Lights

The control panel includes various lights and an LCD display to indicate the status of the printer:
Power button and light
Paper and ink Check lights
Pause/resume or delete button and light
Error alert lamp
Enter button
LCD display
Paper feed backward button
Heater Type button
Menu or cleaning button
High Heat button and light
Low Heat button and light
Paper feed forward button
Control panel
When your media runs out, ink is low, or a problem occurs, a message appears on the LCD display, and the large Error alert lamp and the lights on the control panel come on or flash.
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