Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGERSignals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.
WARNINGSignals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1.ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2.NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3.WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.
4.WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1.REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2.MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3.ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4.IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5.REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6.WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.
Page 3
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Symbols Used in this Manual
Manual Configuration
Various symbols are used throughout this manual either to provide additional
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.
APPENDIX Provides the following additional information for reference:
• Connector Summary
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
ADJUSTMENT
REQUIRED
CAUTION
CHECK
P O I N T
W ARNING
Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition
that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain
standard after disassembly and before re-assembly, otherwise the
quality of the components in question may be adversely affected.
Epson Artisan 700/ Photo PX700W/TX700W are color inkjet printers that have 4 in 1
functions (Printer for PC, Scanner for PC, Standalone copy, Memory card printing).
Common features
Printer
• Printing from a computer or directly printing from a memory card
• Auto duplex printing using Duplex Printing Unit (option)
• Built-in CD/DVD tray
• Front double paper feeding function using a double-deck cassette
• Auto nozzle check (cleaning) using AID
• Maximum print resolution: SMGA 5760 (H) x 1440 (V) dpi
• F6 Turbo II print head achieves higher print speed than ever
(Black: 180 nozzles x 1, Color: 180 nozzles x 5 per color)
• Six independent ink cartridges is installed (Dye inks)
• Borderless printing on specified EPSON brand paper is available
Scanner
• Scanning from a computer
• Offers a function that directly stores a scan data to a memory card
Copy
• High quality copy using the printing and scanning functions. Offers 13
preset copy layouts
USB interfaces
• Enables to print images in an external storage device
• Backup copy of a memory card can be made on an external media
• Offers camera direct print (PictBridge)
Network
• Available for printing, scanning, and memory card access via wired/wireless
network
Features unique to Epson Artisan 800/Epson Stylus Photo PX800FW/
TX800FW
FAX
• Sending/receiving fax
ADF
• Continuous scanning using an ADF
Differences between the models
_
Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/
Epson Stylus Photo PX700W/TX700W are different on networking, FAX and the
Panel specifications as shown below.
The table below lists the paper type and sizes supported by the printer. The supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).
Table 1-6. Supported Paper
Paper NamePaper Size
Thickness
(mm)
Legal215.9 x 355.6 mm (8.5”x14”)
Letter215.9 x 279.4 mm (8.5”x11”)Y-YY-YY-YY-
A4210 x 297 mm (8.3”x11.7”)Y-YY-YY-YY-
B5182 x 257 mm (7.2”x10.1”)---Y-YY-YY-
Plain paper
A5148 x 210 mm (5.8”x8.3”)---Y--Y--Y-
0.08-0.11
Half Letter139.7 x 215.9 mm (5.5”x8.5”)Y--------Y-
A6105 x 148 mm (4.2”x5.8”)Y--Y--Y---Y
User Defined
89 x 127- 215.9 x 1117.6 mm
(3.5”x5” - 8.5”x44”)
Premium Inkjet Plain PaperA4210 x 297 mm (8.3”x11.7”)0.11
Premium Bright White Paper
(EAI)
Bright White Inkjet Paper
(Euro, Asia)
Letter215.9 x 279.4 mm (8.5”x11”)0.11
A4210 x 297 mm (8.3”x11.7”)0.13
Letter215.9 x 279.4 mm (8.5”x11”)
Ultra Premium Glossy Photo
Paper (EAI)
Ultra Glossy Photo Paper
(Euro, Asia)
A4210 x 297 mm (8.3”x11.7”)---YY-YY-Y-
8” x 10”203.2 x 254 mmYY-------Y-
0.30
5” x 7”127 x 178 mmYY-YY-----Y
4” x 6”101.6 x 152.4 mmYY-YY-YY--Y
Letter215.9 x 279.4 mm (8.5”x11”)
Premium Photo Paper Glossy
(EAI)
Premium Glossy Photo Paper
(Euro, Asia)
Note *1 : “Y” in the “P” column stands for “the paper type/size is Supported”.
*2 : “Y” in the “B” column stands for “Borderless printing is available”.
*3 : “Y” in the “D” column stands for “Duplex printing is available”.
*4 : See below for the Paper feed tray position.
Paper feed tray position
Tray 1Tray 2CDR Tray
*5 : The paper other than the user definition range is not supported.
*6 : Front manual paper feeding with the built-in CDR Tray
CAUTION
Make sure the paper is not wrinkled, fluffed, torn, or folded.
The curve of paper must be 5 mm or below.
When printing on an envelope, be sure the flap is folded neatly.
Do not use the adhesive envelopes.
Do not use double envelopes and cellophane window envelopes.
1.2.5 Printing Area
The printing area for this printer is shown below.
Table 1-7. Printing Area (Margins)
Print ModePaper Size
Standard print
Any size
Envelope
Borderless
print
4” x 6”
Others
LeftRightTopBottom
3 mm3 mm3 mm3 mm
5 mm5 mm3 mm20 mm
2.54 mm* 2.54 mm*
Note * :The margins for Borderless print are margins that bleed off the edges of paper.
The following is the specifications of the USB Interface, Network Interface, FAX
Interface (Only Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW), and
Memory Card Slot mounted on this printer.
1.5.1 USB Interface
The table below describes the specifications of the two USB ports; USB device port for
connecting with a host such as a computer, and the USB host port for connecting with
an external devices such as a DSC (digital still camera).
Table 1-13. USB Interface Specifications
ItemUSB Device portUSB Host port*
• Universal Serial Bus
Specifications Revision 2.0
• Universal Serial Bus Device
Compatible standards
Transfer rate
Class Definition for Printing
Devices Version 1.1
• Universal Serial Bus Mass
Storage Class Bulk-Only
Transport Revision 1.0
480 Mbps (High Speed)480 Mbps (Max.)
Data format
Compatible connector
Max. cable length
Note* : The following devices can be connected to the USB Host port.
• Devices compliant with DPS Version 1.0/1.1 (PictBridge)
• Devices compliant with Universal Serial Bus Mass Storage Class Bulk-Only Transport
Revision 1.0, and the Subclass code is one of the followings.
0x06 (SCSI transparent command set)
0x05 (SFF-8070i command set)
0x02 (SFF-8020i command set)
USB Series BUSB Series A
• Universal Serial Bus
Specifications Revision 2.0
NRZI
2 [m] or less
Note : The “Model Name” is replaced as shown in the following table.
Table 1-15. Model Names Indicated in the Device ID
Note " * " : The communication speed will be changed automatically, depending on radio wave
strength. bps = bit per second.
ChannelIEEE Standard
Communication Speed
(bps)*
Switching Wired/Wireless LAN
This printer can be connect to the network via either Wired LAN or Wireless LAN
connection only.
Enabling/disabling the Wireless LAN can be made from the Control Panel. When the
Wireless LAN is enabled, it gets priority over the Wired Lan regardless of whether the
LAN Cable is connected. The default Wireless LAN setting is “Disabled”.
Table 1-20. Wireless LAN Setting from the Control Panel
Setting from Control Panel
Wireless LANDisabled
(Default)
Enabled
Note* : No service via network is available without connecting the LAN Cable (because
network communication is not established.) except printing a status sheet or the like.
CHECK
P O I N T
When changing the networks while the power is on, wait at least for
10 seconds between disconnecting and reconnecting.
LAN Cable Connection State
ConnectedDisconnected
Wired LAN
Wireless LAN
---*
Wireless LAN
Note * :Referential value. It depends on surrounding conditions.
If you insert a Memory Stick DUO to the Memory Card Slot
without using the adapter, make sure to turn off the printer first,
then remove the card using tweezers.
Table 1-21. List of Supported Memory Card
Priority
SlotCompatible memory cardStandard
Memory Stick/
Memory Stick
PRO
Memory Stick“MemoryStick Standard” Format Specification Ver.1.43-00 compatible 128MBIncludes versions with memory select function
MagicGate Memory Stick128MBCopy protection function is not supported
MagicGate Memory Stick DuoAn adapter should be used
Memory Stick PROMemoryStick PRO Format Specifications-without security specifications Ver.1.02-00
compatible
Memory Stick DuoMemoryStick Duo Format Specification Ver.1.11-00 compatibleThe Memory Stick Duo adapter should be used
Memory Stick Pro DuoMemoryStick PRO Duo Format Specification Ver.1.02-00 compatibleThe Memory Stick Duo adapter should be used.
Memory Stick microMemory Stick Micro Format Specification Ver.1.02-00 compatibleThe Memory Stick adapter for standard size
CF Type IICompact FlashCF+ and CompactFlash Specification Revision 2.1 compatible32GBTrue-IDE compatible memory card only
2
Microdrive
compatible
MultiMediaCard Standard Ver. 4.2 compatible
Max.
capacity
32GB
2GB
32GB
4GB/32MB
Remarks
Copy protection function is not supported
should be used.
Speed Class is not supported
Speed Class is not supported
Only MultiMediaCard Plus supports up to
32GB.
Note: • Memory Stick/PRO, SD/MMC and xD-Picture Card shares the same slot.
• When cards are inserted in the two slots at once, the slot which will be accessed first is determined according to the priority shown in the table.
• To select a card that has been inserted in a non-active slot, first remove the card in the active slot.
• In memory card direct printing mode, the image files in the active slot are valid and have assigned frame numbers. The number of images will not change if a card is inserted in another
nonselected slot.
• When the card inserted in the slot is accessed from the PC, only one drive is displayed at a time as a removable disk* and only the card that is in the active slot can be accessed via the
removable disk. A card that has been inserted into a non-selected slot cannot be accessed.
(This is for Windows. For Macintosh, the card in the active slot will be mounted on the desktop.)
• Does not support 5V type of memory cards.
• When a memory card is being accessed, do not touch the memory card.
• For detailed information on the supported file system and formatting the memory card, refer to “ 1.7.2 Memory Card Direct Print Function (Photos Mode) ( p. 32 ) ”.
• Goes to the zoom setting screen for the selected image.
• Changes the image preview layout on the LCD.
• Stops operation and displays the menu screen.
• Stops printing and ejects paper.
• Returns the print settings in the current mode to their defaults
and displays the Top screen. (Returns to the previous screen
during printing maintaining the current settings)
• Selects a menu item or a setting value.
• Accepts the changed settings
Changes modes in the following order.
Copy/Photos/Scan/Backup Data/Print Ruled Papers/Setup/
Problem Solver/FAX
Table 1-24. LED
LEDFunction
• Flashes while powering ON/OFF.
• Flashes during some sequence is in progress.
Power (Green)
Blue status lightFlashes or lights according to the printer status.
• Flashes when a fatal/maintenance error occurs.
• Lights when the status is other than above.
(Stand by mode/during setting on the Panel, etc.)
1.6.2 Control Panel Functions in Each Mode
1.6.2.1 Control Panel Functions
The table below shows the print setting menu items for each mode and their defaults,
and when the settings are saved or returned to their defaults. Explanations on detailed
control panel functions of the Artisan 700/Epson Stylus Photo PX700W/TX700W
are omitted
here, because the LCD displays the detailed instruction.
Table 1-25. Timing of Saving or Initializing Control Panel Settings
The scanning start position is located on the front right of the scan bed. The relations
between the original placed face down and its copy are as follows.
Standard copyBorderless copy
Home position
A
B
C
Readable LengthOTM
D
E
F
TMBM
Paper Length
Figure 1-6. Relation Between Original and Copy (Borderless/With Borders)
a
RM
a
LM
Scan / Print direction
OLM
OLM
Readable
Width
OTM
RM
Paper
Width
LM
Home position
Readable Length
TM
Paper Length
a
a
BM
A
B
C
E
D
F
Original Document
AScan bed---
BScan area“ 1-10 Scanning Range ” (p.20)
COriginal (face down)---
OTMTop margin (out of scan range)“ 1-10 Scanning Range ” (p.20)
OLMLeft margin (out of scan range)“ 1-10 Scanning Range ” (p.20)
Copied Document
DCopied paper---
EPrint area“ 1-7 Printing Area (Margins) ” (p.19)
FCopy---
LM, RMLeft margin, Right margin*“ 1-7 Printing Area (Margins) ” (p.19)
TM, BMTop margin, Bottom margin*
PRODUCT DESCRIPTION Specification for Each Function31
The printer does not detect any files stored under the following
directories or their sub-directories.
• Directories containing system properties or hidden properties.
• “RECYCLED” (Windows directory for deleted files)
• “PREVIEW” (directories of CASIO DSC for thumbnail images)
• “SCENE” (directories of CASIO DSC for its Best Shot function)
• “MSSONY” (directories of SONY DSC for e-mail images, voice memos,
movies, or non-compressed images)
• “DCIM\ALBUM\IMAGE” (directories of CASIO DSC for its album
function)
1.7.2.3 Automatic Detection of Images in Memory Card
When a memory card is inserted in the card slot on the printer, or when a memory card
is detected at power-on, the printer automatically searches for all images stored in the
card. When the card is removed, the printer erases the information on the all detected
files.
1.7.2.4 Specifications for Handling Image Data
Table 1-33. Specifications for Handling Image Data
ItemSpecificationRemarks
Image size (pixel)
Maximum number
of images
Maximum number
of copies
• Horizontal: 80 ≤ X ≤ 9200
• Vertical: 80 ≤ Y ≤ 9200
Up to 9,990 imagesWhen a memory card stores 9,990
or more images, the first 9,990
images are detected and become
valid in the printer. The detecting
order varies depending on the
folder configuration in the card, so
which images are included in the
first 9,991 cannot be defined.
However, images specified by
camera definition files can be
selected to be printed even when
the total number of images has
exceeded 9,990. Up to 999 camera
defined image files can be
specified.
99 copies for each image.
Up to 999 sheets in total.
---
---
Table 1-33. Specifications for Handling Image Data
ItemSpecificationRemarks
Valid date and time
Thumbnail image
data
File sorting
Acquisition of date
and time
information
01/01/1980 00:00:00 to
12/31/2099 23:59:59
Supports DCF Ver.1.0 or 2.0compatible data (Exif format,
160x120 pixels)
The printer sorts image files in
ascending ASCII order based on
their full-pathnames such as
“\DCIM\100EPSON\EPSN0000.
JPG”, and assigns a number to
each of them.
If over 1,000 files exist in the
memory card, up to 999 files can
be numbered and displayed on
LCD. You can select which 999
files should be displayed from the
menu on LCD.
The printer acquires date and time
information included in image
files in the order of precedence
shown below.
1. Date and time information in
digital camera standard format
(Exif)
2. Date and time information
applied on DOS-compliant file
system.
3. Fixed date and time
information (01/01/1980,
00:00:00)
Thumbnail images are used for the
Print Index Sheet function.
• The image number assigned by
the printer may be different from
that assigned by the camera.
• If two or more files have the
same full pathname, the sorting
function may not operate
properly. (existence of the same
full-pathname is not allowed
under DOS)
Date and time information included
in an image file is not always the
shooting date and time. It changes
each time the image is edited and
restored. The printer acquires the
latest date and time information.
---
PRODUCT DESCRIPTION Specification for Each Function33
The following describes the menu (settable items) in Photos Mode of
Epson Artisan 700
Epson Stylus Photo PX700W/TX700W .
Table 1-34. Memory Card Mode Menu
Menu ItemFunction
View and Print
1,2
Photos*
Print All
1,2
Photos*
Print Proof Sheet
Print on CD/DVD
Photo Greeting
Card
Photo Layout
Sheet
Print Index Sheet
Play Movie and
Print Photos
(Only Epson
Artisan 800/
Epson Stylus
Photo PX800FW/
TX800FW)
Slide Show*
Prints the selected images.
Prints all images in a memory card. Specified number of copies is applied
to the all images (the default is 1 copy). Specifying it for each of the
images independently also can be made in the preview screen.
Prints an index sheet of the images in a memory card. Refer to Figure 1-9
for layout of the index sheet.
Prints the specified image as a CD/DVD label. Test printing on an A4
paper is also available.
Prints a template with specified images, and combines the images and
hand writing on it by scanning it, then prints it on the 4 x 6 paper.
Prints the images in a memory card with various layout. Refer to Figure
1-9 for layout.
Print Index Sheet
Prints an index sheet that prints images in a memory card in thumbnailed
form. The number of images to be included in the sheet can be selected
from the following four options.
“All image” (default), “Latest 30”, “Latest 60”, “Latest 90”*
Make Prints from Index Sheet
Scans the Index Sheet, and prints images according to markings written
on the sheet.
Displays and prints a movies file (MotionJPEG/MPEG1) taken by the
DSC, and stored in a memory card. Two types of printing, Print 1 Frame
and Print N Frames are available.
Starts a slide show on the LCD. Images in a memory card is displayed one
3
by one in the order sorted by the printer. Printing one of the images can be
made from the paused screen.
Note *1: 0 to 99 copies can be specified for each of the images. Up to 999 copies in total.
*2 : The images are listed in ASCII descending order.
*3 : While performing the slide show, displaying number of copies, printing from an
external device or from a computer cannot be made.
2
PRODUCT DESCRIPTION Specification for Each Function34
ItemPrint Index SheetMakes Prints from Index Sheet
Number of copies---
Paper TypePlain paper
Paper SizeA4
Layout---
QualityStandardStandard
Expansion---
Date
YYYY.MM.DD
(2007.09.21)*
1
Bi-directionalOnOn
Print Index Sheet
Setting-Select
According to the setting
made by the control panel.
Note *1 : EAI model: MMM.DD.YYYY (Sep. 21.2007)
Rules on reading Index Sheet markings
The user can specify images to be printed and their print settings shown in Table
1-35 by putting marking on the Index Sheet. The printer reads the markings
according to the following rules.
Table 1-36. Rules on Reading Markings
Item
Left edge
(one each)
Right edge
(one each)
Block code
(36 pcs.)
Image selection
(30 pcs. x 3)
Paper type/size
(4 pcs.)
Layout (2 pcs.)
Mark
DescriptionRemarks
Reference position for
reading markings.
Reference position for
reading markings.
Sheet information
(memory card, page)
Selects the image to be
printed.
Selects the paper type/size.An error occurs if two or more markings are
Selects the layout.An error occurs if two or more markings are
According to the marking on the index
sheet.
According to the setting made by the control
panel.
According to the setting made by the control
panel. YYYY.MM.DD (2007.09.21)*
---
An error occurs if these markings cannot be
read due to ink stain or any other cause.
An error occurs if no image selection
marking is read.
read for one image.
read for one image. If no marking is read,
borderless layout is applied.
Table 1-36. Rules on Reading Markings
Item
DatePrints the date information.When this marking is read, the date is
Note: • About 50% or more range of the mark area must be marked out to be read by the
printer.
• For running out and excessive marking out, the two white/black search patterns shown
above are superimposed on the mark, and judgement is made according to this
matching ratio.
• The judgement criteria is as follows;
black matching: 80% or more, white matching: 50% or more.
• The figure below shows the judgement example according to the rules described
above.
1
Mark
DescriptionRemarks
printed on the image.
<OK example><NG example>
(not enough)(too much)
Index Sheet errors
Table 1-37. Index Sheet Error List
Error NameDescription
Index sheet scan error
(incorrect sheet setting)
Index sheet scan error
(incorrect image selection
marking)*
Index sheet scan error
(incorrect paper selection
marking)
Index sheet scan error
(unmatch between memory
card and sheet)
The Index Sheet is not properly placed on the document glass.
Image selection markings are not correct.
Paper selection markings are not correct.
The memory card may have been changed or some images
may have been added or deleted after the Index Sheet is
printed.
PRODUCT DESCRIPTION Specification for Each Function35
The following table describes supported layout for each paper type when printing the images. For printing area/margins in border-less printing or in bordered printing, refer to “ 1.2.5
Printing Area ” (p.19). Other print layout are described in Figure 1-9.
A trimming function is provided as a means of coordinating an image with the
types of photo frames handled by the printer. This function can be switched On/
Off. This function is described briefly below.
The printed photo frame and an image to be printed are matched in length along
one side and the image is resized along the perpendicular side to fit the frame on
that side. Any part of the image that does not fit within the photo frame is trimmed
away (not printed). However, if the number of pixels of the longer side of the
image are more than twice as long as the shortest side, the trimming function is not
effective when printing even the trimming is set. The trimming function is always
set On if borderless or upper half layout is selected.
Trimming On
• When an image is aligned vertically with the photo frame.
Trimming Off
• When an image is aligned vertically with the photo frame.
Photo frame
(print area)
Blank area
• When an image is aligned horizontally with the photo frame.
Trimmed
areas
Photo frame
(print area)
Blank
area
Photo frame
(print area)
• When an image is aligned horizontally with the photo frame.
Figure 1-8. Trimming Function (when trimming is not operated)
Photo frame
(print area)
Rules on Numbering and Rotating Images
The numbers shown in the figure below indicate the photo frame numbers used for
the print layout. Horizontally oriented images are printed as shown by the
numbers. Vertically oriented images, which has more pixels vertically than
Trimmed areas
horizontally, the vertical photo data is allocated instead, and the number shown in
the figure below is then rotated 90 degrees before being printed. In Index printing
Figure 1-7. Trimming Function (when trimming is being operated)
mode, the numbers are printed as they are shown below, regardless of the shape of
the photo data.
However, when the photo data has an equal number of pixels vertically and
horizontally the photos are printed without rotation, regardless of the layout.
NOTE: The vertical photo data refers to when the photo data file itself is set for a
vertical (portrait) orientation. Photo data is defined as the vertical photo
data if it is taken by a digital camera with a portrait position detecting
function.)
PRODUCT DESCRIPTION Specification for Each Function38
<Border-free><1 sheet with borders><Upper 1/2><Lower 1/2><2 up>
13 14 15
16 17 18
19 20 21
12
34
56
78
<4 up><8 up><20 up>
1 2 3 4
5 6 7 8
11 12
9 10
13 14 15 16
17 18 19 20
22 23 24
10 11 12
<Jewel Case Index>
1 2 3
4 5 6
7 8 9
<Jewel Case Upper 1/2>
1
5
6
<Photo ID>
13 14 15 16
<PhotoSticker 16up>
1 2 34
5 6 78
9 10 11 12
23
45
11 12
9
<Greeting Card>
2 3 4 5
1
678910
11 12 13 14 15
16 17 18 19 20
21 22 23 24
26 27 28 29 30
6 7 8
<Photo Package>
1 2 3 4
5 6 7 8
9 10
13 14 15 16
17 18 19 20
<Index-20 up><Index-80 up><Index-30 up>
2 3 4 5 6 7 81
10 11 12 13 14 15 169
18 19 20 21 22 23 2417
26 27 28 29 30 31 3225
34 35 36 37 38 39 4033
42 43 44 45 46 47 4841
50 51 52 53 54 55 5649
58 59 60 61 62 63 6457
25
66 67 68 69 70 71 7265
74 75 76 77 78 79 8073
1.7.3 Camera Direct Print Function (PictBridge)
Printing operations (selecting images to be printed, making print settings, starting/
canceling printing, and monitoring print process) can be carried out from a directly
connected DSC (Digital Still Camera) that conforms to the standard described below.
1.7.3.1 Available DSC
Those devices which are compliant with “CIPA DC-001-2003 Digital Photo Solutions
for Imaging Devices” (DPS Version 1.0) or “CIPA DC-001-2003 Rev.2.0, Digital
Photo Solutions for Imaging Devices” (DPS Version 1.1).
1.7.3.2 Print Settings Available from DSC
The following print settings can be made from the DSC. However, depending on the
DSC, some of the settings may not be available.
Table 1-40. Print Settings Available from DSC
ItemPictBridge
How to specify imagesSingle Sheet / Multiple Sheet / DPOF specified / XHTML-Print
Paper typePlain Paper/ Prem. Glossy
Paper size4 x 6, 5 x 7, 8 x 10, Letter (EAI model only), A4, 16:9wide, CD Label
LayoutBorderless / With Borders / 2-up / 4-up / 8-up / 20-up / Index/ CD-1 up
with Border* / CD-4up* / CD-10up*
DateOn / Off
QualityNot available
Auto CorrectOn / Off
TrimmingAny specified area
Control of printerThe following operations are available; Getting the printer status, starting
a print job or canceling it immediately or after printing the current page is
finished.
Note* : When “Print on CD/DVD” is selected on the print setting menu.
Figure 1-9. Rules on Numbering and Rotating Images
PRODUCT DESCRIPTION Specification for Each Function39
The DSC direct print procedure differs depending on the DSC specifications. The
following explains common procedure.
1.Setting on the printer
Before connecting a DSC with a USB cable, make the print settings such as paper
type/size, layout setting on the printer. This may not be required for some DSCs.
2.Setting on the DSC
Make the following settings on the DSC before connecting it to the printer. Some
DSCs may require to first connect to the printer for making the settings.
3.Starting to print
When the print settings on both the printer and the DSC is completed, follow the
procedure below to start printing.
Before connecting the DSC, check that the printer is in the
following status.
• No print job from a computer is processed or performed.
• Direct print from a memory card is not processed or performed.
• Stand alone copy using the scanner function is not operating.
• No paper out error or ink out error is occurring.
• When printing multiple images, specify images and number of copies using
the DPOF and Multiple Sheet menus. The menus may not be available on
some DSCs.
• When printing a single image
Specify an image and the number of copies. Specifying the number of
copies may not be available on some DSCs.
• Select the paper type/size, layout, and make the Fit to Frame setting if
necessary. These settings may not be available on some DSCs.
1.7.3.4 Operations when a DSC is connected
Table 1-41. Operations during Connecting DSC
OperationSpecifications
Connecting
DSC
(print start)
Canceling
printing
After printing
is completed
Exclusion
control
When a DSC is connected as described in “ 1.7.3.3 General Operation
PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/
TX700W displays PictBridge logo on the LCD.
A print job can be canceled from the DSC.
The [Stop/Clear setting] button also cancels the print job.
When performing memory card direct print after printing from a DSC, the
USB cable connecting the DSC must be disconnected from the printer in
advance.
Print settings made on both the DSC and the printer can become impossible
settings for the printer due to unsupported combination of paper type, paper
size and layout. In such case, the print settings are automatically changed as
follows.
The settings made on the DSC are maintained. Any print setting items that are
not specified by the DSC are changed in accordance with the DSC settings.
When the paper type is changed, changed to Prem. Glossy, when the paper
size is changed, changed to 4x6 size. And when the layout is changed,
changed to Borderless layout.
1.Connect the printer and the DSC with a USB cable. Using a USB cable
included in the DSC package is recommended.
2.Operate the DSC to start printing.
3.Printing is carried out according to the settings made on the DSC. When some
print settings have not been made on the DSC, the corresponding settings
made on the printer are applied.
PRODUCT DESCRIPTION Specification for Each Function40
Epson Artisan 700/Epson Stylus Photo PX700W/TX700W provides various configuration
and maintenance.
They can be done by selecting “Setup” from the menu on LCD. The
following explains the outline of these menu functions.
Table 1-42. Menu List for Setup Mode
ItemFunction
The current ink levels of each of the cartridges are
displayed in bar chart by the rules described below.
• The bar chart is displayed in the order of cyan, yellow,
light cyan, black, magenta, and light magenta from the
Ink Levels
Maintenance
left.
• When initial filling is completed, or after replacing the
cartridge, the ink level becomes 100% (full).
• The ink level is indicated in increment of 1%. Lower than
1% is rounded down.
Runs various maintenance for the printer. The following
shows each menu.
• Nozzle Check
A nozzle check pattern to check the Printhead nozzles
status is printed. A head cleaning can be run if necessary.
(Refer to Figure 1-10 for Printout pattern.)
• Head Cleaning
Runs a printhead cleaning. The cleaning cannot be made
when low ink level is detected. In such case, an ink low
error is displayed instead of running the cleaning.
• Head Alignment
Adjustment to improve the bi-directional print quality.
Head alignment icon and the instructions for the
adjustment are displayed on the LCD.
• Automatic Head Maintenance
Selects On/Off of the auto head cleaning.
Printer Setup
Table 1-42. Menu List for Setup Mode
ItemFunction
Changes settings for the printer. The menu is described
below.
• CD/DVD Alignment
Makes the printing position adjustment for CD/DVD
label.
• Stickers (Euro/Asia only)
Makes the printing position adjustment for Stickers.
• Thick Paper
Selects On/Off of friction reduction between paper and
printhead.
• Sound
Selects On/Off of the settings of beep sound*, audio
output, and also selects the volume.
• Screen Saver Settings
If the panel is not used in stand-by mode, plays a slide
show using the images in a memory card as the screensaver.
• Display Format
The screen when displaying a photo can be selected from
the following three types.
1-up with Info
1-up without Info
View Thumbnail Images
• Use Selected P.I.F. Frame with Photo
Selects On/Off of photo printing using P.I.F frame.
• Date/Time*
• Daylight Saving Time*
• Country/Region*
• Language
PRODUCT DESCRIPTION Specification for Each Function41
<General Information>
MAC Address XX:XX:XX:XX:XX:XX
Software (NONE).$$$$$$ (NONE)($$$$$$$$$1$$$$$/$$$$$$$$)
Printer Model $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$
Printer Name $$$$$$$$$1$$$$$
<Ethernet>
Network Status Auto(100BASE-TX)
Port Type (NONE)
<Wireless>
Wireless Mode OFF
Communication Mode Infrastructure
Operation Mode IEEE802.11b/g
Transmission Rate Auto(5.5Mbps)
SSID $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$
Channel (NONE)
Security Level WEP-128bit(104bit)
AP Authentication Method Auto(Open System)
Link Status Disconnect
Access Point(MAC Address) XX:XX:XX:XX:XX:XX
Signal Condition No Good
SSID List E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/ 1/Security(OFF)
I:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/ 2/Security(OFF)
E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/10/Security(OFF)
I:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/11/Security(OFF)
E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/XX/Security(OFF)
Configuration method WPS-PIN
<TCP/IP>
Get IP Address Manual
IP Address XXX.XXX.XXX.XXX
Subnet Mask XXX.XXX.XXX.XXX
Default Gateway XXX.XXX.XXX.XXX
APIPA Disable
Acquisition way of DNS ADDR Disable
Primary DNS Address XXX.XXX.XXX.XXX
Secondary DNS Address XXX.XXX.XXX.XXX
Proxy Use Disable
Proxy Address $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$$$$$$$$4$$$$$$$$$5$$$$$$$$$6$$$
$$$$$$7$$$$$$$$$8$$$$$$$$$9$$$$$$$$$0$$$$$$$$$1$$$$$$$$$2$$$$$$
$$$3$$$$$$$$$4$$$$$$$$$5$$$$$$$$$6$$$$$$$$$7$$$$$$$$$8$$$$$$$$$
9$$$$$$$$$0$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$$$$$$$$4$$$$$$$$$5$$
Proxy Port (NONE)
Universal Plug and Play Disable
Device Name $$$$$$$$$1$$$$$
Internet Connect State Enable, not-connected
Bonjour Disable
Bonjour Name $$$$$$$$$1$$$$$.local.
Bonjour Printer Name $$$$$$$$$1$$$$$
<Vista>
WSD Disable
<MS Network(R)> Disable
Host Name $$$$$$$$$1$$$$$
Workgroup Name $$$$$$$$$1$$$$$
File Share Name $$$$$$$$$1$$
File Sharing Mode Full Access
Epson Stylus Photo PX700W/TX700W allows you to use various functions by
selecting one of the following modes from the menu on LCD.
1.7.6.1 Scan Mode
Scan to Email
Scan to Memory Card
Scan to PC
Scan to PDF
When “Scan to Memory Card” is selected, you can change settings for saving format,
scanning range, document type, and saving quality according to the instructions
displayed on the LCD. After scanning, the scanned data is saved in the memory card.
As for other menus, the Epson Scan installed in PC is activated and runs each function.
1.7.6.2 Backup Data
You can save data as a back up from the file in the memory card to the file in the
externally-connected CDR drive, etc. or delete all the files in the memory card.
1.7.6.3 Print Ruled Papers
You can print ruled lines on A4 plain paper for use of a sheet of notebook or a letter by
operating according to the instructions displayed on the LCD. Ten types of ruled lines
are available.
Others
FunctionSpecification
Power save modeAvailable
Receive and print during power offN/A
Copy during faxingN/A
Scan during faxingN/A
Save received data during power off
N/A
PRODUCT DESCRIPTION Specification for Each Function46
There are four kinds of initialization method, and the following explains each
initialization
1.Hardware initialization
This printer is initialized when turning the printer power on, or printer recognized
the cold-reset command (remote RS command).
When printer is initialized, the following actions are performed.
(a) Initializes printer mechanism
(b) Clears input data buffer
(c) Clears print buffer
(d) Sets default values
2.Operator initialization
Initialization when resetting the USB software, and the following are performed
(a) Clears input data buffer
(b) Clears print buffer
(c) Sets default values
3.Software initialization
The ESC@ command also initialize the printer.
When printer is initialized, the following actions are performed.
(a) Clears print buffer
(b) Sets default values
4.IEEE 1284.4 “rs” command initialization
The printer recognized the IEEE 1284.4 “rs” command.
When printer is initialized, the following action is performed.
Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
3.1 Overview
This chapter describes how to solve problems.
W ARNING
CHECK
P O I N T
Be careful to avoid electric shocks when checking the electrical
circuit boards while the power is turned on.
Touching an FET, transistor or heat sink with one hand while
touching a metal part of the mechanism with the other hand
could result in an electric shock, so carefully avoid this.
After initial filling of ink has been repeated several times,
immediate moving or tilting of the printer could result in
leaking of ink that has not been completely absorbed by the
Waste Ink Pad. When initial filling of ink has been repeated
several times, check the ink remaining in the tip of the Waste
Ink Tube and the waste ink not absorbed by the Waste Ink Pad
before moving the printer.
Disassembly and reassembly of parts is often required when
identifying the causes of problems. The parts should be
disassembled and re-assembled correctly while referring to
“DISASSEMBLY/ASSEMBLY” (p.93)
and status of each check item can be correctly verified.
Some individual part and units may require adjustment once
they are removed or replaced. If removing or replacing parts
which have specific instructions for adjustment included in
“DISASSEMBLY/ASSEMBLY” (p.93)
adjustments after repairing the problem location.
3.1.2 Preliminary Checks
Before starting troubleshooting, be sure to verify that the following conditions
are all met:
The power supply voltage must be within the specification limits. (Measure the
voltage at the wall socket.)
The power code must be free from damage, short circuit or breakage, or miswiring
in the power code.
so that the operation
, be sure to make these
The printer must be grounded properly.
The printer should not be located in a place where it can be exposed to too high or
low temperature, too high or low humidity, or abrupt temperature change.
The printer should not be located near waterworks, near humidifiers, near heaters
or near flames, in a dusty atmosphere or in a place where the printer can be
exposed to blast from an air conditioner.
The printer should not be located in a place where volatile or inflammable gases
are produced.
The printer should not be located in a place where it can be exposed to direct rays
of the sun.
The printer must be placed on a strong and steady level table (without an
inclination larger than five degrees).
Any vibrating equipment must not be placed on or under the printer.
The paper used must conform to the specification.
There is no error in handling of the printer.
3.1.1 Specified Tools
This printer does not require any specified tools for troubleshooting.
Check the inside of the printer, and remove foreign matters if any, such as paper
clips, staples, bits of paper, paper dust or toner.
Clean the inside of the printer and the rubber rolls.
TROUBLESHOOTING Overview54
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
3.2 Troubleshooting
CHECK
P O I N T
For the position of each sensor/motor, see 2.1.3 " Motors & Sensors "
(p.49).
3.2.1 Motor and Sensor Troubleshooting
Motors
The resistance values for the CR motor and the PF motor are given below, however, the values cannot be used to check the motors status since they are DC motor and the resistance
between the electric poles varies. Visually check the motors for abnormal operation and if it is hard to judge, replace the motor.
Table 3-1. Motor resistance and check point
MotorMotor TypeCheck pointResistance
CR motor
PF motorMain Board: Pin1-Pin2 of CN2219.7 Ω ± 10 %
Decompression motorMain Board: Pin1-Pin2 of CN2488 Ω ± 15 %
Scanner motorMain Board: Pin1-Pin2 of CN49(TBD) Ω ± 10 %
More than 2.4 VCarriage: at the origin position (where the carriage touches the right frame)
0 V (for reference only)No paper
3.3 V (for reference only)Detects the paper
Less than 0.4 VDuplex Unit attached
More than 2.4 VNo Duplex Unit
Less than 0.4 VDetects CDR Tray
More than 2.4 VNo CDR Tray
Less than 0.4 VPhoto Tray in use
More than 2.4 VPhoto Tray retracted
Main Board: Pin1-Pin2 of CN2119.7 Ω ± 10 %
Scanner Open
Carriage: at HP
ConductingHold
BreakingOpen
o
C)
TROUBLESHOOTING Troubleshooting55
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
3.3 Troubleshooting by Error Message
This sections explains about errors during each sequence/operation (power-on, paper feeding, ink sucking or the like), error/warning messages displayed on the LCD and their error
causes.
3.3.1 Error Message List
The following table lists the error messages displayed on the LCD with their possible cause and reference page for troubleshooting. If the error or warning indication is not found in
the table below, refer to the Users Guide and the displayed instructions, and carry out appropriate troubleshooting.
Table 3-3. Error Indications and Fault Occurrence Causes
Error NameLCD MessageError CauseReference
Fatal error
(printer mechanism)
Fatal error
(paper jam)
Fatal error
(Scanner)
Maintenance request
(waste ink over flow)
Paper jam error
Double feed error
Paper out error
Ink end errorYou need to replace the following ink cartridge(s).Ink is out in some I/C.
No ink cartridge errorInstall the following ink cartridge(s).I/C was not set.
Incorrect ink cartridgeCannot recognize the following ink cartridge(s). Install them correctly.Incorrect I/C was set.
Head cleaning
(Ink low error)
A printer error has occurred. Turn off the printer and turn it on again. See your
documentation.
It is likely that a paper jam has occurred in the printer. Turn off the printer, then
open the scanner unit and remove the paper. See your documentation.
A scanner error has occurred. See your documentation.
The printer's ink pads are at the end of their service life. Please contact Epson
support.
Paper jam. Open the scanner unit. Remove the jammed paper, close the scanner
unit, then press the [Start] button.
Multi-page feed error. Remove and reload the paper, then press the [Start]
button.
Paper out or paper jam in the main tray, or the paper size is incorrect. Check the
paper size settings or clear the jam and press the [Start] button.
Replace the following ink cartridge(s) before cleaning the print head.Head cleaning was attempted in the Ink low status.
Mechanical trouble occurred.
The waste ink counter exceeds to capacity.
Paper remained in the paper path after paper ejection.Table 3-6. (p64)
Double feeding occurred during double sided printing.Table 3-7. (p65)
Failure to load paper to print.Table 3-8. (p66)
Table 3-4. (p58)
Table 3-5. (p64)
Table 3-9. (p67)
The scanner unit is open.
Scanner open error
When replacing ink cartridge(s), close the scanner unit after replacing the
cartridge(s).
Scanner Unit was opened during printing.Table 3-10. (p67)
TROUBLESHOOTING Troubleshooting by Error Message56
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
Table 3-3. Error Indications and Fault Occurrence Causes
Error NameLCD MessageError CauseReference
Photo tray error
Incorrect CD size error
Remaining maintenance media
error
ADF paper jam error
Duplex Unit related error---
Network related error---A network related error occurred.
The paper cassette is not set correctly. Check for any objects in the cassette or
blocking the cassette path and insert it correctly. Then press the [Start] button.
You can only print on 8 cm CD/DVDs by using a computer. Set a 12 cm CD/
DVD.
Remove the CD/DVD from the tray to carry out maintenance, then press the
[CD tray] button.
Paper jam in the automatic document feeder.
Remove the jammed paper.
---A FAX error occurred.
• Photo Tray cannot operate.
• Cassette was not set.
One of the CD/DVD media other than 12 cm was set.
A medium on the CD/DVD tray was detected during
cleaning or the like.
Paper jam occurred in the ADF Unit.Table 3-14. (p69)
TROUBLESHOOTING Troubleshooting by Error Message57
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
3.3.2 Troubleshooting by Error Message
The following tables provide troubleshooting procedures. Confirm the error message displayed on the LCD, and verify it in the following list for the corresponding troubleshooting
remedy. If some parts need to be replaced or repaired, make sure to follow the procedure given in Chapter 4 “DISASSEMBLY/ASSEMBLY”.
Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence
Timing
At power-on
Symptoms
The CR Motor does not
operate at all.
The Carriage Unit hits
against the right side of the
Main Frame.
Failed Part /
Part Name
CR Motor
CR Encoder
CR Scale
Check PointRemedyReference
1. Is the CR Motor cable properly connected to CN21
connector on the Main Board?
2. Is the CR Motor cable damaged?2. Replace the CR Motor with a
3. Does the CR Motor operate normally?3. Replace the CR Motor with a
1. Is the CR Encoder damaged?1. Replace the CR Encoder with a
2. Is the FFC correctly connected to the connector on the
CR Encoder?
1. Is the CR Scale properly centered in the slit of the CR
Encoder?
2. Is the CR Scale surface clean?2. Wipe any dirt off the surface of
3. Is the CR Scale damaged?3. Replace the CR Scale with a new
1. Connect the CR Motor cable
correctly to CN21 connector on
the Main Board.
new one.
new one.
new one.
2. Connect the Head FFC correctly.
1. Install the CR Scale correctly.
the CR Scale. When the
contamination is severe, replace
the CR Scale with a new one.
one.
4.2.3.2 " Main Board /
Grounding Plate M/B "
(p.117)
4.2.4.15 " CR Motor "
(p.152)
4.2.4.16 " Carriage Unit "
(p.154)
4.2.4.2 " CR Scale "
(p.129)
4. Is the CR Scale correctly installed?4. Install the CR Scale and the
torsion spring correctly.
The Carriage Unit hits
against the Upper Paper
Guide.
Upper Paper Guide
1. Is the Upper
Paper Guide
correctly installed?1. Install the Upper
correctly.
Paper Guide
4.2.4.19 " Upper Paper
Guide L/R / PE Sensor "
(p.161)
TROUBLESHOOTING Troubleshooting by Error Message58
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Carriage Shaft
Check PointRemedyReference
1. Is the Carriage Shaft free from dirt, and adequately
lubricated?
1. Clean the Carriage Shaft and
lubricate it as specified.
4.2.4.16 " Carriage Unit "
(p.154)
At power-on
The Carriage Unit
movement is too slow.
The Carriage Unit makes
abnormal noise during
operation (Slipping of CR
Timing belt)
PF Motor does not operate
at all.
CR lock is not released and
a fatal error occurs
CR Guide Plate
Ink Tube
Head FFC
---
CR Timing Belt,
Timing Driven
Pulley Assy
CR Timing Belt,
Driven Pulley Assy
PF Motor
Main Board1. Check if the firmware is the latest.1. Update the firmware to the latest.
Ink System
1. Is the CR Guide Plate free from dirt, and adequately
lubricated?
1. Is the Ink Tube correctly routed?1. Route the Ink Tube correctly.4.2.4.5 " Ink Supply IC
1. Is the Head FFC correctly routed?1. Route the Head FFC correctly.4.4 " Routing FFC/cables "
1. Is the Carriage path contaminated with foreign material
(slip of paper)?
1. Is the CR Timing Belt correctly installed to Timing
Driven Pulley Assy?
2. Is the CR Timing Belt correctly installed to the Pinion
Gear of the CR Motor?
1. Is tension of the CR Timing Belt appropriate?1. Reassemble the CR Timing Belt
1. Is the PF Motor cable properly connected to CN22
connector on the Main Board?
2. Is the PF Motor cable damaged?2. Replace the PF Motor with a new
3. Does the PF Motor operate normally?3. Replace the PF Motor with a new
1. Check if the CR lock lever moves smoothly.1. Replace the Ink System with a
1. Clean the CR Guide Plate and
lubricate it as specified.
1. Remove any foreign material
from Carriage path.
1. Install the Timing Driven Pulley
Assy to CR Timing Belt
correctly.
2. Install CR Timing Belt correctly.
and check the tension of the CR
Timing Belt again. If the tension
is still not appropriate, replace
the Printer Mechanism.
1. Connect the PF Motor cable
correctly to CN22 connector on
the Main Board.
one.
one.
new one.
4.2.4.20 " Waste Ink Tray
Assy " (p.163)
Holder Assy " (p.133)
(p.202)
---
4.2.4.16 " Carriage Unit "
(p.154)
• 4.2.4.16 " Carriage Unit "
(p.154)
• 5.3.2 " CR Timing Belt
Tension Adjustment "
(p.240)
4.2.3.2 " Main Board /
Grounding Plate M/B "
(p.117)
4.2.4.14 " PF Motor "
(p.150)
---
4.2.4.6 " Ink System "
(p.135)
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence
Timing
At power-on
Symptoms
Cap does not move up or
down and the Carriage Unit
cannot move out of the
home position.
The PF Roller makes a
quick turn and then the
error occurs.
Failed Part /
Part Name
Ink System
PF Encoder
PF Scale
Check PointRemedyReference
1. Check if the Ink System is installed evenly
(horizontally).
2. Check if the cap section of the Ink System works
smoothly.
1. Is the PF Encoder FFC correctly connected to CN8
connector on the Main Board and the connector on the
PF Encoder?
2. Is the PF Encoder correctly installed?2. Install the PF Encoder correctly.
3. Is the PF Encoder damaged?3. Replace the printer mechanism
1. Is the PF Scale surface clean?1. Wipe any dirt off the surface of
2. Is the PF Scale damaged?2. Replace the printer mechanism
1. Re-install the Ink System with
the cap section horizontally.
2. Replace the Ink System with a
new one.
1. Connect the PF Encoder FFC
correctly to CN8 connector on
the Main Board.
with a new one.
the PF Scale. When the
contamination is severe, replace
the printer mechanism with a
new one.
with a new one.
4.2.4.6 " Ink System "
(p.135)
4.2.3.2 " Main Board /
Grounding Plate M/B "
(p.117)
---
---
The PF Motor makes
abnormal noise during
operation (Slipping of PF
Timing Belt)
The Carriage Unit hits the
Changing Lever when it
moves to the 0 digit side.
PF Timing Belt, PF
Tensioner
Paper Guide Front
Assy
1. Is the PF Timing Belt damaged?1. Replace the printer mechanism
with a new one.
2. Is the PF Timing Belt correctly installed to the PF
Tensioner?
3. Is the PF Timing Belt correctly installed to the PF
Motor?
4. Is tension of the PF Timing Belt appropriate?4. Reassemble PF Timing Belt if
1. Does the Changing Lever correctly move?1. Replace the Paper Guide Front
2. Install the PF Timing Belt to the
PF Tensioner correctly.
3. Install the PF Timing Belt
correctly.
the tension is not enough and
check the tension of the PF
Timing Belt again. If the tension
is still not appropriate, replace
the Printer Mechanism.
Assy with a new one.
• 4.2.4.14 " PF Motor "
(p.150)
• 5.3.3 " PF Timing Belt
Tension Adjustment "
(p.241)
4.2.4.20 " Waste Ink Tray
Assy " (p.163)
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence
Timing
At power-on
• At power-on
• During CDR
printing
Symptoms
The error occurs at poweron before carrying out the
initial ink charge.
The error occurs after
cleaning.
EJ Frame Assy does not
move.
Failed Part /
Part Name
PW Sensor
Ink System
SUB Board (AID)
EJ Frame Assy
Fixing Plate R
Check PointRemedyReference
1. Is the CR Encoder FFC correctly connected to CN6
connector on the Main Board?
2. Is the CR Encoder damaged?2. Replace the Head FFC with a
3. Is the PW Sensor damaged?3. Replace the Carriage Unit with a
1. Is the AID Cable correctly connected to the connector on
the SUB Board?
2. Is the AID Cable damaged?2. Replace the Ink System with a
3. Is the AID Cable correctly routed?3. Route the AID Cable correctly.
1. Is the FFC connecting the SUB Board to CN7 on the
Main Board connected correctly?
2. Is the FFC connecting the SUB Board to CN7 on the
Main Board damaged?
3. Is SUB Board damaged?3. Replace the Card Slot Assy with
1. Is EJ Frame Assy correctly installed?1. Install the EJ Frame Assy
2. Is the path of the EJ Frame Assy contaminated with
foreign material (slip of paper)?
3. Is the EJ Frame Assy adequately lubricated?3. Lubricate the EJ Frame Assy as
1. Check if the Fixing Plate R works correctly in
conjunction with the PG cam.
1. Connect the CR Encoder FFC
correctly to CN6 on the Main
Board.
new one.
new one.
1. Connect the AID Cable correctly
to connector on the SUB Board.
new one.
1. Connect the FFC correctly.
2. Replace the FFC with a new one.
a new one.
correctly.
2. Remove any foreign material for
EJ Frame path.
specified.
1. Properly lubricate the slider
section to the frame.
4.2.3.2 " Main Board /
Grounding Plate M/B "
(p.117)
4.2.4.16 " Carriage Unit "
(p.154)
4.2.4.6 " Ink System "
(p.135)
4.2.3.2 " Main Board /
Grounding Plate M/B "
(p.117)
• 4.2.3.5 " Card Slot Assy "
(p.123)
• 4.3.2.3 " Card Slot Assy
(Artisan 700/PX700W/
TX700W) " (p.199)
4.2.4.13 " EJ Frame Assy /
EJ Release Frame Assy R/
EJ Release Frame Assy L "
(p.147)
6.1.3 " Lubrication " (p.249)
Front Paper Guide
Assy
1. Check the lubrication status of EJ release trigger.
1. Wipe off the grease once, and
lubricate the part with the
specified amount of grease.
6.1.3 " Lubrication " (p.249)
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Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence
Timing
• At power-on
• During CDR
printing
• At power-on
• Changing PG
position
• Before
printing
• Cleaning
Symptoms
EJ Frame Assy does not
move.
CDR Tray is not retracted.
The error occurs when PF
Motor is still operating after
CDR Tray was retracted.
The error occurs when the
platen gap is automatically
changed.
The error occurs before
printing or cleaning.
Failed Part /
Part Name
1. Check if the spur gears of the APG Assy are correctly
APG Assy
PF Scale
CDR Tray Assy
Spur Gear1. Is the Spur Gear correctly installed?
CDR Guide Base
Assy
CDR Tray Sensor
APG Assy
Print Head
Head FFC
attached with their phases aligned.
1. Check if there is dirt or foreign material attached on the
PF Scale.
1. Are the dowels of the arms of the CDR Tray Assy
correctly attached with the grooves of the CDR Guide/
Lower Paper Guide Assy?
Tray Assy warps.
1. Check the lubrication status of CDR Guide Base Assy.1. Wipe off the grease once, and
1. Is the CDR Tray Sensor cable properly connected to
CN14 connector on the Main Board?
2. Is the CDR Tray Sensor cable damaged?2. Replace the printer mechanism
3. Is the CDR Tray Sensor damaged?3. Replace the printer mechanism
1. Are the phases of the Spur Gears of the APG Assy
correct?
1. Is the Print Head damaged?
1. Is the Head FFC correctly connected to CN1, CN2, CN3
and CN4 on the Main Board?
2. Is the Head FC damaged?2. Replace the Head
Check PointRemedyReference
1. Align the phases and install the
spur gears correctly.
1. Clean the PF Scale. If not
improved much, replace the
printer mechanism with a new
one.
1. Install the CDR Tray Assy
correctly.
2. Replace the CDR Tray Assy with
a new one.
1. Install the Spur Gear correctly.
lubricate the part with the
specified amount of grease.
1. Connect the CDR Tray Sensor
cable to CN14 on the Main
Board.
with a new one.
with a new one.
1. Align the phases and install the
spur gears correctly.
1. Replace the Print Head with a
new one.
1. Replace the Head
new one.
new one.
FFC
FFC
with a
with a
• 4.2.4.15 " CR Motor "
(p.152)
• 4.2.4.16 " Carriage Unit "
(p.154)
---
4.2.4.8 " CDR Tray Assy "
(p.140)2. Check if the CDR Tray Assy or the arms of the CDR
6.1.3 " Lubrication " (p.249)
4.2.3.2 " Main Board /
Grounding Plate M/B "
(p.117)
4.2.4.8 " CDR Tray Assy "
(p.140)
• 4.2.4.15 " CR Motor "
(p.152)
• 4.2.4.16 " Carriage Unit "
(p.154)
4.2.4.1 " Printhead " (p.124)
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Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Main Board
Check PointRemedyReference
1. Is the Main Board damaged?1. Replace the Main Board with a
new one.
1. Check if the CR Stopper is blocking the printer
operation because it has fallen into the mechanism.
CR Stopper
1. Remove the CR Stopper.
4.2.3.2 " Main Board /
Grounding Plate M/B "
(p.117)
---Others
---
• 4.1.3 " Work Completion
Check " (p.95)
• 4.2.2.5 " Upper Housing "
(p.107)
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Table 3-5. Check point for Fatal error according to each phenomenon (Scanner)
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Scanner Motor
Check PointRemedyReference
1. Is the Scanner Motor cable properly connected to CN49
connector on the Main Board?
2. Is the coil resistance of the Scanner Motor TBD Ω
Check with the tester. (See Table 3-1)
3. Is the Scanner Motor Cable damaged?3. Replace the Scanner Motor cable
1. Connect the Scanner Motor cable
correctly to CN49 connector on
the Main Board.
2. Replace the Scanner Motor cable
with a new one.
with a new one.
4.2.5.2 " Scanner Motor
Unit " (p.168)
At power-on
Occurrence
Timing
Any time
The Scanner Unit does not
initialize at power-on.
Symptoms
The Maintenance error is
displayed.
Scanner CR
Encoder
Scanner Carriage
FFC
Scanner Carriage
Unit
1. Is the Scanner CR Encoder FFC properly connected to
CN49 connector on the Main Board?
2. Is the Scanner CR Encoder FFC damaged?2. Replace the Scanner CR Encoder
1. Is the Scanner Carriage FFC properly connected to
CN41 connector on the Main Board?
2. Is the Scanner Carriage FFC damaged?2. Replace the Scanner Carriage
1. Is the Scanner Carriage Unit damaged?1. Replace the Scanner Carriage
1. Connect the Scanner CR Encoder
FFC correctly to CN49 connector
on the Main Board.
FFC with a new one.
1. Connect the Scanner Carriage
FFC correctly to CN41 connector
on the Main Board.
FFC with a new one.
FFC with a new one.
Table 3-6. Check point for the Maintenance request according to each phenomenon
Failed Part /
Part Name
Waste Ink Tray
Assy/
Lower Paper Guide
Waste Ink Pad
Assy
Check PointRemedyReference
Replace Waste Ink Tray Assy or/and
---
Lower Paper Guide Waste Ink Pad
Assy and reset the waste ink
counter.
4.2.5.4 " Scanner CR
Encoder Board " (p.172)
4.2.5.3 " Scanner Carriage
Unit " (p.169)
• 4.2.4.20 " Waste Ink Tray
Assy " (p.163)
• 4.2.4.21 " Lower Paper
Guide Waste Ink Pad
Assy " (p.165)
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Table 3-7. Check point for Paper jam error according to each phenomenon
Occurrence
Timing
Any time
Symptoms
Paper feeding operation is
performed normally, but the
paper is not fed inside the
printer.
Failed Part /
Part Name
Rear Paper Guide
Assy
Lower ASF Paper
Guide Assy
LD Roller
Paper Guide Top
Assy
Check PointRemedyReference
1. Is Rear Paper Guide Assy correctly installed?1. Install the Rear Paper Guide
Assy correctly.
1. Is Lower ASF Paper Guide Assy correctly Assy
installed?
2. Is the intermediate roller shaft correctly installed?2. Install the intermediate roller
3. Is the surface of intermediate roller contaminated with
micro pearl paper dust or greasy dirt?
4. Does the flap of the Lower ASF Paper Guide Assy come
off?
1. Is LD Roller shaft correctly installed?1. Install the LD Roller shaft
2. Is the surface of LD Roller contaminated with micro
pearl paper dust or greasy dirt?
1. Is the Paper Guide Top Assy correctly installed?1. Install the Paper Guide Top Assy
1. Install the Lower ASF Paper
Guide Assy correctly.
shaft correctly.
3. Clean the intermediate roller.
4. Install the flap of the Lower ASF
Paper Guide correctly.
correctly.
2. Clean the LD Roller.
correctly.
4.2.4.9 " LD Roller " (p.142)
4.2.4.7 " Lower ASF Paper
Guide Assy " (p.138)
4.2.4.9 " LD Roller " (p.142)
4.2.2.13 " Paper Guide Top
Assy " (p.115)
Multiple sheets of paper are
always fed at one time.
Upper Paper Guide
L/R Assy
Cassette Unit
Sub Transmission
Cam Holder
1. Is the Upper Paper Guide L/R Assy correctly installed?1. Install the Upper Paper Guide L/
R Assy correctly.
1. Is the Cassette Cork damaged or worn?1. Replace the Cassette Cork with a
new one.
2. Is the rear end of the Cassette Assy damaged?2. Replace the Cassette Unit with a
new one.
1. Is the Sub Transmission Cam Holder correctly installed? 1. Install the Sub Transmission
Cam Holder correctly.
4.2.4.19 " Upper Paper
Guide L/R / PE Sensor "
(p.161)
4.2.2.12 " Cassette Unit "
(p.114)
4.2.4.19 " Upper Paper
Guide L/R / PE Sensor "
(p.161)
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Table 3-7. Check point for Paper jam error according to each phenomenon
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check PointRemedyReference
1. Is the Star Wheel Roller Holder disengaged?1. Install the Star Wheel Holder
correctly.
Any time
Occurrence
Timing
Any time
Leading edge of paper does
not go through between the
EJ Roller and the Star
Wheels.
Feeding is unstable, and
paper jam error occurs.
Symptoms
The LD Roller rotates
normally, but paper is not
fed.
The intermediate roller
rotates normally, but paper
is not fed.
The Pick-up Roller rotates
normally, but the paper is
not fed into the printer.
The PF Motor drive force is
not transmitted to the LD
Roller.
The PF Motor drive force is
not transmitted to the Pickup Roller.
2. Is the EJ Frame Assy correctly installed?2. Install the EJ Frame Assy
EJ Frame Assy
3. Is there any abnormality on the drive section of EJ
Frame Assy?
4. Is the EJ Frame Assy deformed protruding downward?4. Replace the EJ Frame Assy with
1. Check if the torsion springs; two kinds securing the
Upper Paper Guide L/R Assy, are correctly installed.
Upper Paper Guide
L/R Assy
2. Check if the attachment direction of the roller of Upper
Paper Guide R Assy is correct.
correctly.
3. Assemble the EJ Frame Assy
correctly.
a new one.
1. Install the torsion springs
securing the Upper Paper Guide
L/R Assy correctly.
2. Install the roller of Upper Paper
Guide R Assy correctly.
Table 3-8. Check point for the Paper Out Error according to each phenomenon
Failed Part /
Part Name
LD Roller
Intermediate roller
Pick-up Assy
Frame Assy L
Frame Assy R
1. Is the surface of LD Roller contaminated with micro
pearl paper dust or greasy dirt?
1. Is the surface of intermediate roller contaminated with
micro pearl paper dust or greasy dirt?
1. Is the surface of Pick-up Rollers contaminated with
micro pearl paper dust or greasy dirt?
1. Is the clutch of the Frame Assy L damaged?1. Replace the printer mechanism
1. Is the clutch of the Frame Assy R damaged?1. Replace the printer mechanism
Check PointRemedyReference
1. Clean the LD Roller.
1. Clean the intermediate roller.
1. Clean the Pick-up Roller.
with a new one.
with a new one.
4.2.4.13 " EJ Frame Assy /
EJ Release Frame Assy R/
EJ Release Frame Assy L "
(p.147)
4.2.4.19 " Upper Paper
Guide L/R / PE Sensor "
(p.161)
4.2.4.9 " LD Roller " (p.142)
4.2.4.7 " Lower ASF Paper
Guide Assy " (p.138)
4.2.4.10 " Pick-up Roller "
(p.143)
4.2.4.13 " EJ Frame Assy /
EJ Release Frame Assy R/
EJ Release Frame Assy L "
(p.147)
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Table 3-8. Check point for the Paper Out Error according to each phenomenon
Occurrence
Timing
Any time
Occurrence
Timing
Symptoms
Paper is ejected just after
paper is fed.
Table 3-9. Check point for the Ink End Error / No Ink Cartridge Error / Incorrect Ink Cartridge Error according to each phenomenon
Symptoms
Failed Part /
Part Name
1. Is the connector cable of the PE Sensor properly
connected to CN9 connector on the Main Board?
PE Sensor
2. Is the PE Sensor damaged?2. Replace Front Paper Guide Assy
Upper Paper Guide R1. Is the lumiler protecting the PE Sensor contaminated?1. Replace Upper Paper Guide Assy
Failed Part /
Part Name
Check PointRemedyReference
1. Connect the connector cable of
the PE Sensor correctly to CN9
connector on the Main Board.
with a new one.
with a new one.
Check PointRemedyReference
4.2.4.19 " Upper Paper
Guide L/R / PE Sensor "
(p.161)
At power-on
Occurrence
Timing
Any time
The error occurs after the
carriage detected the home
position.
Symptoms
The Printer Cover is closed,
but the cover open error is
displayed.
Ink Cartridge
CSIC FFC
CSIC Assy
1. Is the Memory chip on the Ink Cartridge disconnected or
damaged?
1. Is the CSIC FFC properly connected to CN5 connector
on the Main Board and the connector on the CSIC Assy?
1. Is the CSIC terminal damaged?1. Replace the CSIC Assy with a
2. Is the CR contact module damaged?2. Replace the CSIC Assy with a
The movements of Carriage
Unit during printing is
abnormal
Electromagnetic plunger failure
Table 3-18. Troubleshooting Carriage Movement Problems
Something is obstructing the Carriage
movements.
Is the Electromagnetic plunger connected correctly to the
Main Board?
Is there any obstructions on the Carriage path?
Does the Carriage Unit move smoothly when it is manually
moved?
Does the Head FFC have an adequate slack and not
interrupting the Carriage movement? Check the FFC status
by manually moving the Carriage Unit from side to side.
Is the routing of the Ink Supply Tube Assy correct? Check
it and smoothness by manually moving the Carriage Unit
from side to side to both ends.
Is the CR Guide Plate correctly installed?
Is the PG adjustment appropriate?
Is the tension of the CR Timing Belt appropriate?
Replace the printer mechanism if there is no connection error
found. (See 4.2.3.2 " Main Board / Grounding Plate M/B "
(p.117))
Remove the obstructions. (See 4.2.4.16 " Carriage Unit "
(p.154).)
Clean the Carriage Shaft/CR Guide Plate and lubricate it as
specified. (See 6.1.3 " Lubrication " (p.249).)
Route the Head FFC correctly on the Main Frame. (See 4.2.4.12
Run a cleaning and make a test print. Repeat it several
times.
Is the capping absorber deformed or damaged?
Run a cleaning and nozzle check. Repeat it several times.Clean the Printhead surface using a cotton-tipped swab.
Replace the ink cartridges with new ones, and run a nozzle
check.
Check the FFC using a tester. Does the result show
abnormality?
Clean the Printhead surface using a cotton-tipped swab.
Replace the Ink System with a new one. (See 4.2.4.6 " Ink
System " (p.135).)
Check if the Head FFC is damaged. (See 4.2.4.1 " Printhead "
(p.124), 4.2.4.16 " Carriage Unit " (p.154).)
If the cleaning does not solve the problem, replace the Printhead
with a new one. (See 4.2.4.1 " Printhead " (p.124).)
Replace the Ink cartridges with new ones.
Replace the Head FFC with a new one. (See 4.2.4.1 " Printhead "
(p.124), 4.2.4.16 " Carriage Unit " (p.154).)
Certain dots are always not
printed correctly
Dots are sometimes missing
Contamination of the Printhead surface
(dots are missing)
The capping absorber contacts with the
Printhead surface.
Head FFC failureIs the Head FFC damaged?
Printhead failureRun a cleaning and nozzle check. Repeat it several times.
Contamination of the Printhead surface
(dots are missing)
Ink cartridge failure
Poor connection of the Head FFC
If the cleaning does not solve the problem, replace the Printhead
with a new one. (See 4.2.4.1 " Printhead " (p.124).)
Connect the Head FFC correctly.
If no problem is found in the connection, replace the Printhead
with a new one. (See 4.2.4.1 " Printhead " (p.124).)
Carry out the Bi-D adjustment. (See 5.2 " Adjustment Using
Adjustment Program " (p.219).)
Attach the anti static cloth again so as to let it touch the paper. If
not improved much, replace the printer mechanism with a new
one. (See 4.2.4.18 " Rear Frame " (p.159).)
Printout is totally abnormal
Vertical lines are not
straight
Ink mist is attached on the
paper.
Printhead failureRun a cleaning several times, and then run a nozzle check.
Poor connection of the Head FFC
Printhead failureIs the Head FFC securely connected to the Printhead?
Improper Bi-D adjustmentHas the Bi-D adjustment been carried out properly?
Anti static cloth on the rear frame is
deformed.
Is the FFC securely connected to the boards and Carriage
Unit?
Check if the anti static cloth is correctly formed to touch the
paper.
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Contamination of the Carriage Shaft Is the Carriage Shaft free from dirt?Clean the Carriage Shaft surface with a soft dry cloth.
Contamination of the CR Guide PlateIs the CR Guide Plate free from dirt?Clean the CR Guide Plate surface with a soft dry cloth.
Is the PF Roller free from dirt?Carefully clean the PF Roller surface with a soft brush.
PF Roller failure
Ink cartridge failure
Sliding operation failure of the
Carriage
Is the PF Roller damaged?
Set new ink cartridges and make a test print. The problem
does not occur?
Is the backside of the Main Frame where the Carriage slides
against adequately lubricated?
Replace the PF Roller with a new one.
(See 4.2.4.1 " Printhead " (p.124).)
Replace the Ink cartridges with new ones.
Clean the Main Frame and apply G-71 grease as specified.
(See 6.1.3 " Lubrication " (p.249).)
White bands appear on
printouts
Improper platen gapIs the platen gap setting correct?
Damage of gears
Due to contamination on the Printhead
surface, ink droplets are fired
diagonally.
Printhead failureRun a cleaning several times, and then make a test print.
Carriage Shaft failure
Are the gears of the PF and ASF mechanisms free from
damage or deformation?
Run a cleaning and make a test print. Repeat it several
times.
Is the Head Cleaner free from dust or dirt?
Is the Carriage Shaft correctly installed?
Is the Carriage Shaft surface damaged?
Carry out the PG adjustment.
(See 5.3.1 " PG Adjustment " (p.235).)
Replace the faulty part with a new one.
Clean the Printhead surface using a cotton-tipped swab.
Clean the Head Cleaner or replace it with a new one.
(See 4.2.4.6 " Ink System " (p.135).)
Replace the Printhead with a new one.
(See 4.2.4.1 " Printhead " (p.124).)
Reassemble the Carriage Shaft.
(See 4.2.4.16 " Carriage Unit " (p.154).)
Replace the Carriage Shaft with a new one.
(See 4.2.4.16 " Carriage Unit " (p.154).)
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Ink is not supplied properly
Table 3-20. Troubleshooting Ink Supply Problems
ProblemPossible CauseCheck pointRemedy
Ink cartridge failure
Incorrect connection of the Head FFC
Set new ink cartridges and make a test print. The problem
does not occur?
Is the Head FFC properly connected to the Printhead and
CN1, CN2, CN3 and CN4 connectors on the Main Board?
Replace the Ink cartridges with new ones.
Connect the Head FFC correctly. (See 4.2.4.1 " Printhead "
(p.124).)
The carriage moves
correctly, but the printout is
abnormal
Head Cleaner failureIs the Head Cleaner free from dust or dirt?
Poor connection of the Head FFC
Printhead failure
Ink leak or clogging
Check the FFC using a tester. Does the result show
abnormality?
Run a cleaning and make a test print. Repeat it several
times.
Is ink leakage observed on the Printhead/Cartridge Box
Unit?
Is the Ink Supply Tube Assy properly connected to the
Printhead and Cartridge Box Unit?
Is the Decompression Tube properly connected to the
Cartridge Box Unit?
Clean the Head Cleaner or replace it with a new one. (See
4.2.4.6 " Ink System " (p.135).)
Replace the Head FFC with a new one. (See 4.2.4.1 " Printhead
" (p.124), 4.2.4.16 " Carriage Unit " (p.154).)
If the cleaning does not solve the problem, replace the Printhead
with a new one. (See 4.2.4.1 " Printhead " (p.124).)
Install the ink cartridges correctly. If this does not solve the
problem, replace the ink cartridges with new ones.
Connect Ink Supply Tube Assy to the Printhead and Cartridge
Box Unit correctly. If the problem is not solved, replace the
Printhead, or Ink Supply Tube Assy/Cartridge Box Unit with
new ones. (See 4.2.4.1 " Printhead " (p.124), 4.2.4.5 " Ink
Supply IC Holder Assy " (p.133).)
If no problem is found in the connection, replace the
Decompression Tube with a new one. (See 4.2.4.3 "
Decompression Pump Unit " (p.130).)
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Waste ink error
Table 3-21. Troubleshooting Waste Ink Problems
ProblemPossible CauseCheck pointRemedy
The pump tube is partially compressed. Is there any flat portions in the tubes?
Contamination or damage of the cap.Is the Cap damaged or contaminated with foreign material?
Disconnection of the Ink Tube from the
cap.
Is the tube properly connected to the lower part of the Cap?
Replace the Ink System with a new one. (See 4.2.4.6 " Ink
System " (p.135).)
Remove any foreign material using a cotton bud, or replace the
Ink System with a new one if any damage is observed. (See
4.2.4.6 " Ink System " (p.135).)
Connect the tubes correctly. (See 4.2.4.6 " Ink System "
(p.135).)
Ink is not properly
transported from the
Printhead to the cap, or
from the cap to the Ink
Tubes.
Cap movement failure
The tube between the Waste Ink Tray
Assy and the Ink System is partially
flat.
Valve failure
Is the compression spring of the cap section properly
engaged?
Is the tube properly routed between the Waste Ink Tray
Assy and the Ink System?
Is the compression spring of the valve section properly
engaged?
Compression spring
Replace the Ink System with a new one. (See 4.2.4.6 " Ink
System " (p.135).)
Securely connect the tube of the Waste Ink Pads and route the
tube correctly. (See 4.2.4.6 " Ink System " (p.135).)
Attach the compression spring correctly. If it is not improved,
replace the Ink System with a new one. (See 4.2.4.6 " Ink
System " (p.135).)
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3.4.2 Troubleshooting Electrical Problems
Check the points described in the table below when the printer does not operate at all (LED does not light) at power-on.
Table 3-22. Troubleshooting Power Supply Problems
ProblemCheck PointRemedy
Power code failure
Replace the power code with another one, and check
whether the printer is normally powered or not.
Replace the power code with a new one.
Incorrect AC power supply
Poor connection of the connectors
The fuse is blownIs the fuse (F1) on the Power Supply Board blown?Replace the Power Supply Board.
Abnormal output of the Power Supply Board
Does the AC power source match with the requirement of
the printer?
Is the Power Supply Unit Cable properly connected to
CN501 connector on the Main Board?
Is a normal voltage being output from the Power Supply
Board?
Use the correct power source.
Connect the cable correctly.
Replace the Main Board when the output voltage is normal.
Replace the Power Supply Unit when the output voltage is
abnormal.
3.4.3 Troubleshooting I/F-related Problems
This section provides information for troubleshooting problems related to the USB interfaces and the Memory Card Slot.
USB Interface Error
Table 3-23. USB I/F Error
ProblemCheck PointRemedy
Click My Computer - Property - Device Manager on
Incorrect printer driver installation
USB cable failure
Poor connectionIs the USB terminal free from foreign materials?Remove the foreign material, and clean the contact points.
Windows computer. Is the printer driver is included in the
Other Devices by mistake?
Replace the cable with another one. Does the problem still
occur?
Uninstall the driver and reinstall it correctly referring to the
Users Guide.
Replace the USB cable.
Main board failureCheck the Main Board for any damage.Replace the Main Board.
Card board failureCheck the STG Board for any damage.Replace the STG Board.
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Use unsupported Memory CardCheck if the card is supported.Use a supported memory card.
Memory card failureCheck if another Memory Card is recognized.Replace the Memory Card with a new one.
Is the data on the memory card damaged by static electricity
or the like?
Check if the card is readable with the computer. If not, format
the card.
Are the memory card or the slot free from foreign
Poor connection
Firmware error ---Update the firmware.
Memory card can not be ejected
Electrical noiseAre the positions of the FFC and ferrite core appropriate?
Main board failureCheck the Main Board for any damage.Replace the Main Board with a new one.
Card board failureCheck the STG Board for any damage.Replace the STG Board.
materials?
Is the slot pin cracked or deformed?Replace the Card Board.
Is the memory card inserted without the memory card
adapter?
Remove the foreign material, and clean the contact points.
Turn the power off and remove the memory card with the
tweezers.
Replace the Main Board with a new one if there is no problem
with the routing.
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
3.5 Troubleshooting Duplex Unit Problems
This section provides troubleshooting information on the duplex unit. Find the problem you face in Table 3-25, and troubleshoot the problem referring to the descriptions given in
the “Possible Cause” and “Remedy”.
Problems and reference table
Table 3-25. Duplex Unit Problems & Reference Table
Error MessageProblemReference
Duplex unit open error
Duplex unit paper jam error
Duplex unit open error
Table 3-26. Duplex unit open error
SymptomPossible CauseRemedy
1. The duplex unit is not
installed correctly.
2. Duplex unit sensor failure/
The duplex unit open
error occurs when
duplex printing is
started.
The duplex unit open
error occurs when
duplex printing is
started after recovering
from a duplex unit paper
jam error.
wrong connection
1. The duplex unit is not
installed correctly.
The duplex unit cannot be detected
when it is working.
A paper jam error occurred in the
duplex unit.
Install the duplex unit correctly.
Check if the duplex unit sensor
is correctly connected. If not,
replace the printer mechanism
with a new one.
Check if the duplex unit sensor
is damaged. If so, replace the
printer mechanism with a new
one.
Install the duplex unit correctly.
(The duplex printing is
resumed from the next page)
Cancel the duplex print job.
Table 3-26
(p.78)
Table 3-27
(p.78)
Duplex unit paper jam error
Table 3-27. Duplex unit paper jam error
SymptomPossible CauseRemedy
1. A paper jam occurred in the
duplex unit.
2. A paper jam occurred in the
duplex unit or the printer
failed to detect the duplex
unit while reversing the
paper for printing on its
backside.
The duplex unit paper
jam error occurs when
duplex printing is
started.
Note : If any of the above remedies cannot solve the problem, replace the duplex unit with a
new one.
3. PE sensor failure/wrong
connection
Remove the duplex unit (open
the cover if necessary), and
remove the paper. Leave the
printer ON during the work.
Then reinstall the unit. (The
duplex printing is resumed
from the next page)
Cancel the duplex print job, and
remove the duplex unit (open
the cover if necessary), and
remove the paper.
Check if the PE sensor is
correctly connected. If not,
connect it correctly. (See Table
3-2, 4.2.4.19 " Upper Paper
Guide L/R / PE Sensor "
)
(p.161)
Check if the PE sensor is
damaged. If so, replace the
Rear Paper Guide with a new
one. (See Table 3-2, 4.2.4.19 "
Upper Paper Guide L/R / PE
Sensor " (p.161))
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
3.6 Network Troubleshooting
The following table describes the troubleshooting related to the Network function of
the Epson Artisan 700/ Epson Stylus Photo PX700W/TX700W.
Troubles in Network Settings
Table 3-28. Troubles in Network Settings
SymptomCheck PointRemedy
Connection with
Access Point/
Detection of Access
Point can not be
made (Wireless
LAN)
Communication with
wired LAN can not
be made
1. Check if Access Point is ready
for the connection.
2. Check if Access Point is too far
from the printer or blocked by
obstruction.
3. Check if Access Point has any
limitation for the access.
4. Check if Access Point setting is
made for non-display of the
SSID (Network).
5. Check if WEP key or setting for
the password is correct.
1. Check if the Wireless LAN
Setting on the Control Panel is
“Disable”.
2. Check if the combination for
the HUB and router etc. and
Link Speed of the Printer is
proper.
3. Check if 10Base-T Repeater
HUB is used.
Check if the connection can
be made from the other
devices.
Move Access Point closer to
the printer or clear off the
obstruction.
Check Access Point and
change the setting for the
access by setting the MAC
Address or IP Address, etc.
of the printer.
Input the SSID from the
Control Panel.
Check the WEP key and the
password in a case-sensitive
manner.
Change the Wireless LAN
Setting into
because Wireless LAN and
Wired LAN can not be used
at the same time.
Correct the Link Speed
setting properly.
Try other HUBs (Switching
HUB etc.).
“Disable”
,
Troubles in installing a software
Table 3-29. Troubles in Installing a Software
SymptomCheck PointRemedy
“Can not connect to
internet thru LAN” is
displayed.
1. In Wireless LAN’s case, check
if the network connection
between the PC and Access
Point is made.
2. In Wired LAN’s case, check if
the computer and the printer are
properly connected to a LAN
port such as a hub or a router.
3. Check the status of network
settings/connection by printing
the network status sheet.
4. Check if the link lamp on the
Access Point or hub connected
to the printer is lighting or
flashing.
5. Check is IP address is correctly
set.
6. For the setting of the Windows
Firewall or commercially
available security software,
check if the installed network
access is set to “Shut down” or
“Block” etc.
Correctly connect the
computer and the Access
Point.
Correctly connect the
computer and the printer to a
LAN port such as a hub or
router using a LAN cable.
Correctly set the network
connection again if the
network connection is not
made.
• Try using another port.
• Replace the LAN cable.
• Configure Wireless LAN
setting correctly.
Correctly set IP address.
Set the Windows Firewall or
commercially available
software as the exceptional
application.
*If the problem is not solved
when using the commercially
available security software,
restart it once.
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
Troubles during printing and scanning from PC
Table 3-30. Troubles during printing and scanning from PC
SymptomCheck PointRemedy
Print cannot be made
Scan cannot be made
EPSON Scan cannot
be started
1. In Wireless LAN’s case, check
if the network connection
between the PC and Access
Point is made.
2. In Wired LAN’s case, check if
the computer and the printer are
properly connected to a LAN
port such as a hub or router.
3. Check the status of network
settings/connection by printing
the network status sheet.
4. Check if the link lamp on the
Access Point or hub connected
to the printer is lighting or
flashing.
5. Check if the network settings
are correctly configured?
6. Check if the network setting
screen is displayed on the
Control Panel.
1. For EPSON Scan settings,
check if IP address is set
directly.
Correctly connect the
computer and the Access
Point.
Correctly connect the
computer and the printer to a
LAN port such as a hub or
router using a LAN cable.
Correctly set the network
connection again if the
network connection is not
made.
• Try using another port.
• Replace the LAN cable.
• Configure Wireless LAN
setting correctly.
Correctly configure the
network settings.
Close the screen.
If IP address is set using the
DHCP function, specify IP
address by searching address.
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
4.1 Overview
This section describes procedures for disassembling the main components of Epson
Artisan 700/Epson Stylus Photo PX700W/TX700W. Unless otherwise specified, disassembled units or components can be reassembled by reversing the disassembly procedure.
Procedures which, if not strictly observed, could result in personal injury are described under
the heading “WARNING”. “CAUTION” signals a precaution which, if ignored, could
result in damage to equipment. Important tips for procedures are described under the
heading “CHECK POINT”. If the assembly procedure is different from the reversed
disassembly procedure, the correct procedure is described under the heading
“REASSEMBLY”. Any adjustments required after reassembly of components or parts
are described under the heading “ADJUSTMENT REQUIRED”. When you have to
remove any components or parts that are not described in this chapter, refer to the
exploded diagrams in the appendix.
Read the following precautions before disassembling and assembling.
4.1.1 Precautions
See the precautions given under the heading “WARNING” and “CAUTION” in the
following columns when disassembling or assembling Epson Artisan 700/Epson Stylus
Photo PX700W/ TX700W.
W ARNING
Disconnect the power cable before disassembling or
assembling the printer.
If you need to work on the printer with power applied, strictly
follow the instructions in this manual.
Always wear gloves for disassembly and reassembly to protect
your eyes from ink. If any ink gets in your eyes, wash your
eyes with clean water and consult a doctor immediately.
Always wear gloves for disassembly and reassembly to avoid
injury from sharp metal edges.
To protect sensitive microprocessors and circuitry, use static
discharge equipment, such as anti-static wrist straps, when
accessing internal components.
Never touch the ink or wasted ink with bare hands. If ink
comes into contact with your skin, wash it off with soap and
water immediately. If you have a skin irritation, consult a
doctor immediately.
W ARNING
C A U T I O N
When powering this product, high-voltage current may be
applied on some parts. To prevent ELECTRIC SHOCK, do
not touch the following parts when the power is ON. If the
shock should happen, the flowing current is very tiny, about a
few hundreds μA, therefore it will not do any harm on the
human body.
• SUB Board
• Cap section of the Ink System
• The cables and terminals that connect above mentioned parts
When transporting the printer after installing the ink cartridge,
pack the printer for transportation without removing the ink
cartridge and be sure to secure the Ink Cartridge to the printer
cover with tape tightly to keep it from moving.
Use only recommended tools for disassembling, assembling or
adjusting the printer.
Observe the specified torque when tightening screws.
Apply lubricants as specified. (See Chapter 6
“MAINTENANCE” (p247) for details.)
Make the specified adjustments when you disassemble the
printer. (See Chapter 5 “ADJUSTMENT” (p209) for details.)
When reassembling the Waste Ink Tube, make sure that the
tip of waste ink tube is placed in the correct position, otherwise
ink may leak.
When using compressed air products; such as air duster, for
cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.
Improper usage of the tool may adversely affect the quality
seriously. Make sure to strictly observe the procedures in this
manual to disassemble and assemble this product using proper
tools.
After disassembling/assembling, set the Transmission Arm to
the Ink System position to avoid a fatal error caused by the
locked Carriage. (See “ 4.2.4.6 Ink System (p135) ”.)
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4.1.2 Tools
Use only specified tools to avoid damaging the printer.
Table 4-1. Tools
NameAvailabilityEPSON Tool Code*
(+) Phillips screwdriver #1O1080530
(+) Phillips screwdriver #2O---
Flathead screwdriverO---
Flathead Precision screwdriver #1O---
TweezersO---
Longnose pliersO---
Acetate tape---1003963
NippersO---
Ink Supply Tube screwing tool---1508164
PG adjustment tool---1508165
Leak Check jig------
Air Release jig------
Carriage Stopper jig------
Note *1 : Some of the tools listed above are commercially available.
*2 : EPSON provides the tools listed with EPSON tool code.
*3 : Consult IJP CS Quality Assurance Department for how to get the Leak Check jig, the
Air release jig and the Carriage stopper jig.
4.1.3 Work Completion Check
If any service is made to the printer, use the checklist shown below to confirm all
works are completed properly and the printer is ready to be returned to the user.
Table 4-2. Work Completion Check
ClassificationItemCheck PointStatus
Self-testIs the operation normal?OK / NG
ON-line TestIs the printing successful?OK / NG
Printhead (Nozzle
check pattern print)
Carriage Mechanism
Printer Unit
Paper Feeding
Mechanism
Is ink discharged normally from
all the nozzles?
Does it move smoothly?OK / NG
Is there any abnormal noise
during its operation?
Is the CR Motor at the correct
temperature? (Not too hot to
touch?)
Is paper advanced smoothly?OK / NG
No paper jamming?OK / NG
No paper skew?OK / NG
No multiple feeding?OK / NG
No abnormal noise?OK / NG
Is the paper path free of any
obstructions?
OK / NG
OK / NG
OK / NG
OK / NG
Case open sensor
check
Transmission Arm
position
Is the PF Motor at correct
temperature?
Does case open sensor operate
normally? (See Chapter 5
"ADJUSTMENT".)
Is the Transmission Arm set at
the Ink System position? (See
4.2.4.6 " Ink System " (p.135).)
OK / NG
OK / NG
OK / NG
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Table 4-2. Work Completion Check
ClassificationItemCheck PointStatus
Is glass surface dirty?OK / NG
Mechanism
Is any foreign substance mixed
in the CR movement area?
Does CR operate smoothly?OK / NG
OK /
NG
Scanner unit
ON-line TestON-line TestIs the operation normal?OK / NG
CopyCopyIs the local copy action normal?OK / NG
Adjustment
Lubrication
FunctionROM VersionVersion:OK / NG
Packing
CR mechanism
LED
Specified
Adjustment
Specified
Lubrication
Ink Cartridge
Waste Ink pad
Protective materials
Does CR operate together with
scanner unit?
Does CR make abnormal noise
during its operation?
Does LED turn on normally?
And is white reflection test done
near home position?
Are all the adjustment done
correctly
Are all the lubrication made at
the specified points?
Is the amount of lubrication
correct?
Are the ink cartridges installed
correctly?
Are the waste ink pads adequate
to absorb?
Is the printer carriage placed at
the capping position?
OK / NG
OK / NG
OK / NG
OK / NG
OK / NG
OK /
OK /
OK /
OK /
NG
NG
NG
NG
Others
Securing Printer’s
Carriage
Attachments,
Accessories
Is the CR stopper placed at the
carriage securing position?
Have all the relevant items been
included in the package?
OK /
OK / NG
NG
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4.1.4 Additional Procedure/Procedural Differences
Refer to the pages mentioned below for the disassembly/reassembly procedures of Epson Artisan700/Epson Stylus Photo PX700W/Epson Stylus Photo TX700W.
Each model is hereinafter called as follows.
Epson Artisan800/Epson Stylus Photo PX800FW/Epson Stylus Photo TX800FW: Artisan 800/PX800FW/TX800FW
Epson Artisan700/Epson Stylus Photo PX700W/Epson Stylus Photo TX700W:Artisan 700/PX700W/TX700W
Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
4.2.2 Removing the Housing
4.2.2.1 Scanner Unit
The disassembly/reassembly procedures of Artisan 700/PX700W/
TX700W differ from those of Artisan 800/PX800FW/TX800FW.
See 4.3.1.1 "Scanner Unit (Artisan 700/PX700W/TX700W)" (p185)
for the procedures.
CHECK
P O I N T
Parts/Components need to be removed in advance:
ADF Unit
Removal procedure
1.Open the Scanner Unit.
2.Disconnect the Scanner FFCs (x3) together with the Ferrite Cores (x2) from
the Main Board. (See Fig. 4-6.)
3.Pull out the terminal of the Grounding Wire from the fixing rib of the frame.
Grounding Wire
Main Board
Terminal of Grounding
Wire and the fixing rib
Scanner FFCs
Ferrite cores
Doublesided tape
Figure 4-6. Removing the Scanner Unit (1)
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CAUTION
Do not open/close the Scanner Unit with the screws removed to
avoid damage of the Scanner Unit Hinge.
4.Remove the screw (x1) that secures the Scanner Unit.
Rear
C.B.P. 3x10 (black) (6±1Kgfcm)
Figure 4-7. Removing the Scanner Unit (2)
5.Lift the Hinge on the right side in the direction of the arrow (1) and slide the
Scanner Unit in the direction of the arrow (2), and remove it.
2
Scanner Unit
1
When installing the Scanner Unit, follow the procedure below.
1.Align and insert the dowel of the Scanner Unit to the
positioning hole of the printer (Left inside).
2. Align and insert the rib of the Scanner Unit to the groove of
the Hinge.
Left
inside
Dowel
Hole
Right
inside
Rib of the Scanner Unit
& groove of the Hinge
Figure 4-9. Installing the Scanner Unit (1)
3. While aligning the screw holes with the Scanner Unit open,
secure them temporarily with the screw (x1) shown in Fig.
4-7. (It is recommended to prepare a pillow-shaped
supporter to keep this position.)
Secure it with the screw temporarily with the screw holes aligned.
Pillow-shaped supporter
Figure 4-10. Installing the Scanner Unit (2)
(Continued to the next page.)
Figure 4-8. Removing the Scanner Unit (3)
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4.Close the Scanner Unit.
5.Tighten the screw (x1) finally after making sure that there
is no gap between the Scanner Unit and the printer.
Screw (Final tightening)
Check the gap
Figure 4-11. Installing the Scanner Unit
Make sure to insert the terminal of the Grounding wire to the
fixing rib of the Frame. (See Fig. 4-6.)
For the routing of the FFCs, see 4.4 "Routing FFC/cables"
(p202).
When installing the Cable Cover, secure it with a new Harness
Cover Clamp. (See Fig. 4-3.)
4.2.2.3 Hinge
Parts/Components need to be removed in advance:
ADF Unit Scanner Unit
Removal procedure
1.Remove the screw (x1) that secures the Hinge and remove the Hinge.
After removing/replacing the Scanner Unit, make the specified
adjustments. (See Chapter 5 "ADJUSTMENT".)
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4.2.2.4 Upper Left Housing / Panel Lock Button
CHECK
P O I N T
Parts/Components need to be removed in advance:
None
Removal procedure
1.Remove the screw (x1) that secures the Upper Left Housing.
2.Release the hooks (x2) and ribs (x2) of the Upper Left Housing and remove
The disassembly/reassembly procedures of Artisan 700/PX700W/
TX700W differ from those of Artisan 800/PX800FW/TX800FW.
See 4.3.1.2 "Upper Left Housing (Artisan 700/PX700W/TX700W)"
(p187)for the procedures.
the Upper Left Housing.
Upper Left Housing
3.Remove the Panel Lock Button.
Panel Lock Button
Figure 4-14. Removing the Panel Lock Button
Hook
Rib
C.B.P. 3x10 (black) (6±1Kgfcm)
Figure 4-13. Removing the Upper Left Housing
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4.2.2.5 Upper Housing
CHECK
P O I N T
Parts/Components need to be removed in advance:
ADF Unit (Artisan 800/PX800FW/TX800FW only)/Scanner Unit/Upper Left
Housing/Paper Guide Top Assy
Removal procedure
CAUTION
1.Remove the screw (x1) and release the Grounding Wire.
The disassembly/reassembly procedures of Artisan 700/PX700W/
TX700W differ from those of Artisan 800/PX800FW/TX800FW.
See 4.3.1.3 "Upper Housing (Artisan 700/PX700W/TX700W)"
(p188)for the procedures.
The Grounding Wire is attached to the frame with a screw. Be
careful not to deform the Frame when removing the screw.
2.Release the hooks (x2) and ribs (x3) of the Front Harness Cover with the
flathead screwdriver, and remove the Front Harness Cover from the Upper
Housing.
Front Harness Cover
Upper Housing
Hook
Rib
Figure 4-16. Removing the Upper Housing (1)
Grounding
Wire
C.B.S. 3x6 (8±1Kgfcm)
Figure 4-15. Releasing the Grounding Wire
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3.Remove the screws (x9) that secure the Upper Housing. (See Fig. 4-17.)
4.Release the ribs (x4) and hooks (x2) of the Upper Housing.
Figure 4-20. Removing the Left Housing / Decoration Belt L (1)
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
CAUTION
So as to make description easier, the printer in the photographs is
placed vertically in the following steps. Be careful about ink spilling
if the printer is tilted in practical operation.
3.Release the hooks (x3) on the bottom and dowel (x1) on the front side of the
Left Housing, and remove the Left Housing in the direction of the arrow.
Left Housing
Positioning
hole & dowel
The ribs of the Left
Housing and the Base
Frame are inside.
Hook
4.2.2.8 Stacker Assy
Parts/Components need to be removed in advance:
ADF Unit (Artisan 800/PX800FW/TX800FW only)/Scanner Unit/Upper Left
Housing/Paper Guide Top Assy/Upper Housing
Removal procedure
1.Pull the Stacker Assy.
2.Bend the center of the Stacker Assy and release the dowels (x4) from the
grooves of the Base Frame, and remove the Stacker Assy.
Figure 4-21. Removing the Left Housing / Decoration Belt L (2)
Align and insert the rib in the front inside of the Left Housing to
the inside of the rib of the Base Frame.
Rib of the Base Frame
Rib of the Left Housing
Stacker Assy
Figure 4-23. Removing the Stacker Assy
Dowel
Figure 4-22. Installing the Left Housing
Align the positioning hole of the Left Housing with the dowel of
the Base Frame. (See Fig. 4-21.)
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
Make sure that the antistatic seals (x2) on the bottom of the Stacker
Assy are correctly attached.
0-2 mm
0-1 mm
Antistatic seals
0-1 mm
Figure 4-24. Attachment position of the antistatic seal
4.2.2.9 Rear ASF Paper Guide Cover
Parts/Components need to be removed in advance:
None
Removal procedure
1.Release the hook (x1) and remove the Rear ASF Paper Guide Cover.
Rear
Rear ASF Paper Guide Cover
Hook
Rib
Figure 4-25. Removing the Rear ASF Paper Guide Cover
Insert the ribs (x2) of the Rear ASF Paper Guide Cover to the inside
of the Housing, and secure it with the hook (x1).
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
4.2.2.10 Rear Right FAX Housing
CHECK
P O I N T
Parts/Components need to be removed in advance:
ADF Unit (Artisan 800/PX800FW/TX800FW only)/Scanner Unit/Upper Left
Housing/Paper Guide Top Assy/Upper Housing/Hinge
Removal procedure
1.Remove the screws (x3) that secure the Rear Right FAX Housing.
The disassembly/reassembly procedures of Artisan 700/PX700W/
TX700W
See 4.3.1.6 "Rear Right Housing (Artisan 700/PX700W/TX700W)"
(p192)for the procedures.
2.Release the ribs (x2) and hook B on the right side, and also release the point
A, then remove the Rear Right FAX Housing by lifting it in the direction of
the arrow. (See Fig. 4-26, Fig. 4-27.)
Hook B
Point A
Right Housing
Rear Right FAX Housing
Rib
Figure 4-27. Removing the Rear Right FAX Housing (2)
Hook A
When installing the Rear Right FAX Housing, insert the ribs
(x2) of the Rear Right FAX Housing to the inside of the Right
Housing. (See Fig. 4-27.)
When installing the Rear Right FAX Housing, align the point A
of the Rear Right FAX Housing with the inside of the Base
Frame. (See Fig. 4-27.)
Figure 4-26. Removing the Rear Right FAX Housing (1)
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
4.2.2.11 Right Housing / Card Cover
CHECK
P O I N T
Parts/Components need to be removed in advance:
ADF Unit (Artisan 800/PX800FW/TX800FW only)/Scanner Unit/Upper Left
Housing/Paper Guide Top Assy/Upper Housing/Hinge/Rear Right FAX Housing
Removal procedure
1.Remove the screws (x2) that secure the Right Housing.
The disassembly/reassembly procedures of Artisan 700/PX700W/
TX700W .
See 4.3.1.7 "Right Housing/Card Cover (Artisan 700/PX700W/
TX700W)" (p193)for the procedures.
Right Housing
C A U T I O N
When removing the Right Housing, be careful not to let the Card
Cover interfere with the Card Slot Assy or the Card Cover may be
damaged.
2.Release the dowel (x1) of the front side (See Fig. 4-28.) and hooks (x3) on the
bottom of the Right Housing, and remove the Right Housing.
Right Housing
Hook
Figure 4-29. Removing the Right Housing/Card Cover (2)
3.Release the hooks (x2) from the back of the Right Housing and remove the
Card Cover.
Positioning hole & dowel
C.B.P. 3x10 (6±1Kgfcm)
C.B.S. 3x6 (8±1Kgfcm)
Card Cover
Figure 4-28. Removing the Right Housing/Card Cover (1)
Hook
Figure 4-30. Removing the Right Housing/Card Cover (3)
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
Align and insert the positioning hole of the Right Housing to the
dowel of the Base Frame. (See Fig. 4-28.)
Attach the Card Cover after installing the Right Housing to the
Printer.
When attaching the Card Cover, insert the ribs (x2) of the Card
Cover to the inside of the Right Housing, and secure it with the
hooks (x2).
Right Housing
Card Cover
Hook
Rib
Figure 4-31. Attaching the Card Cover
4.2.2.12 Cassette Unit
Parts/Components need to be removed in advance:
None
Removal procedure
1.Hold and pull the grip under the Cassette Unit, and remove the Cassette Unit.
Cassette Unit
Gripe
Figure 4-32. Removing the Cassette Unit
When replacing the cork A/B, wipe the attaching position with
ethanol, and attach it without any gap at the point A.
When attaching the cork B, align the cutout to the place shown
in Fig. 4-33.
Cutout
Cork ACork B
Point A
Figure 4-33. Attaching the cork
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
4.2.2.13 Paper Guide Top Assy
Parts/Components need to be removed in advance:
None
Removal procedure
1.Open the Scanner Unit.
2.Release the hooks (x2) and remove the Paper Guide Top Assy.
Paper Guide Top Assy
Hook
Groove & dowel of the Housing
Figure 4-34. Removing the Paper Guide Top Assy
Align and insert the dowels (x2) of the Paper Guide Top Assy to the
grooves of the Housing, and secure it with the hooks (x2). (See Fig.
4-34.)
4.2.3 Removing the Circuit Board
4.2.3.1 Panel Unit
CHECK
P O I N T
Parts/Components need to be removed in advance:
Upper Left Housing
Removal procedure
1.Remove the Grounding Wire. (See 4.2.2.5 Upper Housing Step1 (p107).)
2.Remove the Panel Spring (x1). (See Fig. 4-35.)
3.Remove the screws (x2) that secure the Ratchet Holder Assy.
The disassembly/reassembly procedures of Artisan 700/PX700W/
TX700W .
See 4.3.2.1 "Panel Unit (Artisan 700/PX700W/TX700W)" (p194)for
the procedures.
Ratchet Holder Assy
Panel Spring
C.B.P. 3x10 (6±1Kgfcm)
Figure 4-35. Removing the Ratchet Holder Assy (1)
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4.Slide the Ratchet Holder Assy to the left, and release the rib A. (See Fig.
4-36.)
5.Slide the Ratchet Holder Assy to the front to remove it from the Upper
Housing, and remove it from the Panel Unit.
Panel Unit
Ratchet Holder Assy
Step 4
Rib A
Step 5
Figure 4-36. Removing the Ratchet Holder Assy (2)
6.Release the hooks (x3) of the Front Panel Unit Cover. (See Fig. 4-37.)
7.Slide the Upper Panel Cover in the direction of the arrow to release the hooks
(x6), and remove the Upper Panel Cover.
Upper Panel Cover
8.Disconnect the Panel FFC from the connector of the Panel Unit. (See
Fig.
4-38.)
9.Remove the screw (x1) that secures the Panel Unit and remove the Panel Unit
from the Upper Housing.
Panel Unit
Connector
Panel FFC
Positioning hole & dowel
C.B.P. 3x10 (6±1Kgfcm)
Upper Housing
Figure 4-38. Removing the Panel Unit (2)
Align and insert the dowel of the Right Hinge to the positioning
hole of the Panel Unit. (See Fig. 4-38.)
Insert the rib A of the Ratchet Holder Assy to the position
shown in Fig. 4-36. (See Fig. 4-36.)
ADJUSTM ENT
REQUIRED
Front Panel Unit Cover
Panel Unit
Hook of the Upper Panel Cover
Hook of the Front Panel Unit Cover
After removing/replacing the Panel Unit, make the specified
adjustments. (See Chapter 5 "ADJUSTMENT".)
Figure 4-37. Removing the Panel Unit (1)
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Epson Artisan 700/Epson Stylus Photo PX700W/TX700WRevision C
4.2.3.2 Main Board / Grounding Plate M/B
CHECK
P O I N T
CAUTION
Parts/Components need to be removed in advance:
ADF Unit (Artisan 800/PX800FW/TX800FW only)/Scanner Unit/Upper Left
Housing/Paper Guide Top Assy/Upper Housing/Hinge/Rear Right FAX Housing/
Right Housing
Removal procedure
1.Disconnect all the cables and FFCs from the connectors on the Main Board.
CN No.Cable/FFC
CN1Head FFC--14
CN2Head FFC--14
CN3Head FFC--14
CN4Head FFC--14
CN5CSIC FFC--13
CN6CR Encoder FFC--7
CN7SUB FFC--9
CN8PF Encoder FFC--4
The disassembly/reassembly procedures of Artisan 700/PX700W/
TX700W .
See 4.3.2.2 "Main Board/Grounding Plate M/B (Artisan 700/
PX700W/TX700W)" (p196) for the procedures.
When printing the CDR, the CDR Tray feed amount is adjusted
with compensation considering the deterioration of the CDR Tray,
and the correction level is determined by the number of printed
CDRs. If the data on the EEPROM can not be copied when
replacing the Main Board, banding may occur while printing CDR
due to improper corrections caused because the data of the number
of printed CDRs can not be transferred.
When this happens, replace the CDR Tray Assy with a new one
together with the Main Board. (See 4.2.4.8 "CDR Tray Assy"
(p140).)
Table 4-4. Connectors on the Main Board
Number of pins
Connector
Color
Artisan 800/
PX800FW/
TX800FW
Artisan 700/
PX700W/
TX700W
Table 4-4. Connectors on the Main Board
Number of pins
CN No.Cable/FFC
CN9PE Sensor CableWhite3
CN10Scanner Cover Open Sensor FFC--4
CN12Photo Tray Sensor CableYellow2
CN13Duplex Unit Sensor CableWhite2
CN14CDR Tray Sensor CableRed2
CN19Plunger CableBlack2
CN21CR Motor CableBlack2
CN22PF Motor CableWhite2
CN24Decompression Pump Motor CableRed2
CN25ADF Motor CableBlack4---
CN31STG FFC--8
CN33Panel FFC--2819
CN36I/F B FFC (FAX) --18---
CN41Scanner Carriage FFC--15
CN49Scanner CR Encoder FFC--6
CN51ADF Sensor Cable White4---
CN501Power Supply Unit CableWhite5
CN49CN21
CN22CN24CN25CN14
CN501
CN13CN8
Connector
CN51
CN41CN10
CN36
Color
CN6CN4 CN3CN2
Artisan 800/
PX800FW/
TX800FW
CN12
Artisan 700/
PX700W/
TX700W
CN9CN33
Figure 4-39. Connector position on the Main Board
CN1
CN5
CN19
CN31
CN7
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2.Remove the screw (x1) that secures the Right Cable Frame and the Main
Board. (See Fig. 4-40.)
3.Remove the screw (x1) that secures the Ferrite Core Holder A, and remove
the Ferrite Core Holder A. (See Fig. 4-40.)
4.Remove the screw (x1) that secures the Grounding Plate M/B, and remove the
Grounding Plate M/B. (See Fig. 4-40.)
5.Remove the screws (x3) that secure the Main Board Unit and remove the
Main Board Unit.
Right Cable Frame
Step 2
Main Board Unit
Holder IC Shield Plate
Main Board
1.Disconnect the I/F-B FFC from the FAX board. (Artisan 800/PX800FW/
TX800FW only) (See Fig. 4-41.)
2.Remove the screws (x7) that secure the Upper Shield Plate M/B, and remove
the Upper Shield Plate M/B.