Epson Stylus Photo User Guide

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User’s Guide

Printed on recycled paper with at least 10% post-consumer content

paper support extension

paper support

edge guides

ink cartridge clamp

thickness lever

paper light

printer cover

control panel

output tray

output tray extensions

load/eject button

power button

black ink out light

color ink out light

cleaning button

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of with this

Neither

EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third

SEIKO EPSON CORPORATION. The information contained herein is designed only for use

parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options

or any consumable products other than those designated as Original Products by

EPSON, EPSON Stylus, and ESC/P are registered trademarks and ESC/P Raster is a trademark of SEIKO EPSON CORPORATION

SEIKO EPSON CORPORATION.

SEIKO EPSON CORPORATION’s operating and maintenance instructions.

EPSON Products or EPSON Approved

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.

The E

NERGY STAR emblem does not represent EPA endorsement of any product or service.

EPSON disclaims any and all rights in those marks.

4/97

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

◗ Reorient or relocate the receiving antenna. ◗ Increase the separation between the equipment and receiver. ◗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ◗ Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.

iii

Introduction

Windows System Requirements 2 Macintosh System Requirements 2 How To Use Your Manuals 3

Warnings, Cautions, Notes, and Tips 4

Where to Get Help 4

Electronic Support Services 5

NERGY STAR Compliance 6

Energy-saving Tips 7

Important Safety Instructions 7

1 Basic Printing

Printing from Windows 1-1

Setting Printer Options from Windows Applications 1-2 Setting Default Printer Options 1-4

Checking Printer Status 1-5 Printing from a Macintosh 1-6 Choosing Paper and Other Media 1-8 What To Do When the Printer Lights Flash 1-9

2 Custom Printing

Using Predefined Advanced Settings 2-1 Customizing Print Quality and Special Effects 2-4 Customizing Color Settings 2-7 Using ColorSync on the Macintosh 2-9 Saving Custom Settings 2-11

3 Printing on Special Media

Using Special Media 3-1

Letterhead, Pre-printed Forms, and Legal-size Paper 3-3

EPSON 360 dpi, High Quality, and Photo Quality

Ink Jet Paper 3-3 EPSON 4 EPSON Photo Quality Glossy Paper, Film, and

Envelopes 3-7 EPSON Photo Quality Ink Jet Cards 3-8 EPSON Iron-On Transfer Paper 3-8 EPSON Photo Quality Self Adhesive Sheets 3-8

Printing Panoramic Images and Other Custom Size

Projects 3-9 Printing a Panoramic Image from Windows 3-10 Printing a Panoramic Image from a Macintosh 3-11

× 6 Photo Paper 3-4

Transparencies 3-5

4 Managing Print Jobs and

Network Printing

Managing Print Jobs in Windows 4-1

Using the Spool Manager 4-2 Using the Status Monitor 4-4

Managing Print Jobs on a Macintosh 4-6

Using Monitor2 4-6 Using the Macintosh Status Monitor 4-7

Network Printing on a PC 4-9

Setting Up the Host System 4-10 Setting Up Remote Systems 4-10 Setting Up Your Network Path in Windows 95 4-11

5 Maintenance and

Transportation

Cleaning the Print Heads 5-1

Using the Head Cleaning Utility 5-2 Using the Control Panel 5-2 Examining the Nozzle Check Pattern 5-3

Replacing an Ink Cartridge 5-3

Removing an Empty Ink Cartridge 5-4 Installing the New Cartridge 5-5 Replacing an Outdated Ink Cartridge 5-7

Aligning the Print Heads 5-8 Cleaning the Printer 5-9 Transporting the Printer 5-10

6 Troubleshooting

Diagnosing Problems 6-1

Running a Printer Check 6-2

Improving Print Quality 6-3

The printed image has horizontal banding 6-3 Vertical lines are misaligned or vertical banding

appears 6-4 The printed image has incorrect or missing colors 6-4 The printed image is faint or has gaps 6-5 The printed image is blurry or smeared 6-5 Photographic images look grainy or rough 6-6 Color documents print in black and white 6-6

Solving Printing Problems 6-6

All lights are off 6-6

vii

Only the P power light is on, but nothing prints 6-7 The S paper out light is flashing or on 6-7 A B black or A color ink out light is flashing or on 6-8 The S and Plights are flashing 6-8 All the lights are flashing 6-8 The printer has finished charging the ink cartridge,

but the Ppower light is still flashing 6-8 The printer software installed with Windows 3.1 does not

work correctly after you upgrade to Windows 95 6-9 After you install your printing software, you see the

Windows 95 New Hardware found window 6-9 You see a spooling error message (Windows) 6-9 In Windows 95, the Status Monitor box does not

appear with the Despooler 6-9 You see a type 11 or memory error message

(Macintosh) 6-9 A portion of your image doesn’t print (Macintosh) 6-10 Printing is too slow 6-10 Your printer switches to the modem port or won’t

confirm on the printer port (Macintosh) 6-10 Your printer icon doesn’t appear in the Chooser

(Macintosh) 6-11 When you select your printer in the Chooser,

you see a message that it can’t be used 6-11 You get a type 39 error on the Macintosh 6-11

Fixing Paper Problems 6-11

Paper doesn’t feed 6-12 Multiple pages feed at the same time 6-12 Paper jams inside the printer 6-12 Paper doesn’t eject fully or is wrinkled 6-13

Solving Miscellaneous Printout Problems 6-13

Characters are incorrect or garbled 6-13 The margins are incorrect 6-14 The image is inverted as if viewed in a mirror 6-14 The printer prints blank pages 6-14 Something on the page is wrong or missing 6-15

viii

A Specifications

Printing A-1 Paper A-2 Ink Cartridge A-4 Mechanical A-4 Electrical A-5 Environmental A-5 Safety Approvals A-5 Interface A-5

Glossary Index

Introduction

Your EPSON Stylus

Photo printer is the ideal output device for

full-color layout proofs, digital photography, photo editing—or any imaging project you create on your computer. The printer includes the following features:

◗ Exclusive Micro Piezo ink jet technology for smaller,

cleaner dots

◗ Six-color printing for photo reproduction quality on plain

paper or a variety of special media

◗ Fastest color print speeds in its class ◗ Compatibility with Microsoft

Windows® and Macintosh

◗ PhotoEnhance for optimizing the contrast, saturation, and

brightness of your pictures at the touch of a button

◗ Resolutions up to 720

EPSON Digital Darkroom software, inclucing Live

◗

Picture

(Macintosh), LivePix™ (Windows 95), and an

× 720 dpi

outstanding collection of CD-ROM images

Introduction

Windows System Requirements

To use your printer and its software with a PC, your system should have:

◗ An IBM

or faster processor

compatible PC with at least a 486 DX2/66 MHz

Note: If you don’t have a CD-ROM drive, you can get the printer driver software on diskettes or download it through your modem. Contact EPSON as described on pages 4 and 5.

◗ DOS, Windows

3.1x, Windows for Workgroups 3.11, or

Windows 95

◗ At least 16MB of RAM ◗ At least 50MB of free hard disk space for storing images ◗ VGA, Super VGA, or better display adapter and monitor ◗ Double-speed CD-ROM drive (quad-speed or faster

recommended)

◗ A shielded, twisted-pair parallel cable (6 to 10 feet long) to

connect your computer to the printer; the cable must have a D-SUB, 25-pin, male connector for your computer and a

36-pin, Centronics

compatible connector for the printer.

Macintosh System Requirements

To use your printer and its software with a Macintosh, your system should have:

◗ Any Macintosh or Power Macintosh model except the

Macintosh Classic, Macintosh +, Macintosh 512, or PowerBook

™

100

◗ System 7.1 or later ◗ At least 16MB of built-in RAM ◗ At least 50MB of free hard disk space for storing images ◗ VGA (8-bit, 640

× 480) or better display adapter and

monitor

Introduction

◗ Double-speed CD-ROM drive (quad-speed or faster

recommended)

◗ Standard Apple

(RS-422, 8-pin mini DIN male/male, Belkin F2V024 recommended)

System Peripheral-8 cable or equivalent

How To Use Your Manuals

To set up your printer, see the Quick Setup guide. This User’s Guide

contains the following information:

Chapter 1 covers the basics of printing with Windows or Macintosh.

Chapter 2 tells you how to print special projects with custom settings for print quality and color management.

Chapter 3 gives guidelines for selecting and using the right paper or other media for your print job and instructions for printing panoramic images.

Chapter 4 explains how to manage print jobs, check printer status, and set up your PC system for network printing.

Chapter 5 gives instructions for replacing ink cartridges, cleaning and aligning the print heads, and cleaning and transporting the printer.

Chapter 6 provides solutions for any problems you may have. The Appendix provides the technical details on your printer,

ink cartridges, and A Glossary and an Index

EPSON media.

are included at the end of the book.

Introduction

Warnings, Cautions, Notes, and Tips

You’ll find this information throughout your manual:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your

equipment.

Notes contain important information about your printer.

Tips contain additional hints for great printing.

Where to Get Help

EPSON provides customer support and service through a

network of authorized (800) 922-8911 for the nearest location or the following services:

◗ Fax-on-Demand access to

library

◗ Literature on current and new products ◗ The location of your nearest Authorized

Customer Care Center

◗ Technical information on the installation, configuration,

and operation of

◗ Customer relations For answers to commonly asked questions about

products 24 hours a day, seven days a week, call Advice at (800) 442-2110.

EPSON Customer Care Centers. Dial

EPSON’s technical information

EPSON Reseller or

EPSON products

EPSON

EPSON Sound

Introduction

You can purchase ink cartridges, paper, manuals, accessories, and parts from sales only). In Canada, please call (800) 873-7766 for dealer referral.

EPSON Accessories at (800) 873-7766 (U.S.

If you need help using software with an the documentation for that program for technical support information.

EPSON product, see

Electronic Support Services

You can access helpful tips, specifications, DIP switch or jumper settings, drivers, FAQs, sample files, application notes, and

EPSON product bulletins 24 hours a day, seven days a

week, using a modem and one of the online services below.

World Wide Web

From the Internet, you can reach EPSON’s Home Page at http://www.epson.com.

EPSON Internet FTP Site

If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password.

EPSON Download Service

You can call the EPSON Download Service at (800) 442-2007. Set your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8Kbps.

Introduction

EPSON Fax-on-Demand Service

You can access EPSON’s technical information library by calling (800) 442-2110 or (800) 922-8911 and selecting the appropriate phone option. You must provide a return fax number to use Fax-on-Demand.

EPSON Forum on CompuServe

Members of CompuServe® can type GO EPSON at the menu prompt to reach CompuServe’s Epson America Forum. As an owner of an introductory CompuServe membership, which entitles you to an introductory credit and your own user ID and password. To take advantage of this offer in the U.S. or Canada, call (800) 848-8199 and ask for representative #529.

EPSON product, you are eligible for a free

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the E efficiency.

The EPA E voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

NERGY STAR Office Equipment program is a

NERGY STAR guidelines for energy

Introduction

Energy-saving Tips

Here are a few tips you can use to be even more energy-wise: ◗ If your monitor isn’t E

when you’re not using it.

◗ Turn off your computer, printer, and monitor each day

when you are done using them.

◗ Use the print preview option in your software so you can

catch errors before you print something.

◗ Send e-mail rather than distributing memos. Not only is

this faster, but you’ll save paper and storage space too.

NERGY STAR compliant, turn it off

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively.

◗ Turn off and unplug the printer before cleaning. Clean

with a damp cloth only. Do not spill liquid on the printer.

◗ Do not place the printer on an unstable surface or near a

radiator or heating vent.

◗ Do not block or cover the openings in the printer’s cabinet

or insert objects through the slots.

◗ Use only the type of power source indicated on the printer’s

label.

◗ Connect all equipment to properly grounded power

outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

◗ Place the printer near a wall outlet where the plug can be

easily unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.

Introduction

◗ Do not let the power cord become damaged or frayed. ◗ If you use an extension cord with the printer, make sure

the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes.

◗ Except as specifically explained in this User’s Guide, do not

attempt to service the printer yourself.

◗ Unplug the printer and refer servicing to qualified service

personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered

the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

Even if you are familiar with other types of printers, be sure to read through the following list of precautions before operating your ink jet printer:

◗ Do not put your hand inside the printer or touch the

cartridge during printing.

◗ Under normal circumstances, ink will not come out of the

cartridge. If it does get on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

◗ Keep ink cartridges out of the reach of children. ◗ Do not dismantle the ink cartridges or try to refill them.

This could result in damage to the print head.

◗ Once you install an ink cartridge, do not open the clamp or

remove the cartridge except to replace it with a new one. The cartridge may become unusable otherwise.

◗ Install the ink cartridge immediately after you remove it

from its package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.

Introduction

◗ Do not use an ink cartridge beyond the date printed on the

cartridge carton. For best results, use up the ink cartridges within six months of installing them.

◗ Do not shake an ink cartridge; this can cause leakage. ◗ Always turn the printer off using the Ppower button.

When this button is pressed, the P power light flashes briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the Ppower light is off.

◗ Before transporting the printer, make sure the print head is

capped in the far right position and the ink cart ridges are in place.

Basic Printing

It’s easy to print with your new EPSON Stylus Photo. First you have to set up your printer, following the instructions in the Quick Setup guide. Then install the printer driver software on your Digital Darkroom CD. Read this chapter to find out about the following:

◗ Printing from Windows ◗ Printing from a Macintosh ◗ Choosing paper and other media ◗ What to do when the printer lights flash

Printing from Windows

Note: If you need driver software for Windows NT and it’s not included in your box, you can download it from EPSON. See page 5 in the Introduction for more information.

When you want to print from your Windows application, you click the print icon or choose can then choose which pages to print, the number of copies, and other options. The settings that describe your print job— whether you want to use full color or black ink only, for example—are part of your printer driver software.

The following sections tell you how to set printer options from Windows applications, how to change the default printer settings, and how to check your printer’s status.

1-1

Print from the File menu. You

Basic Printing

Setting Printer Options from Windows Applications

This section describes the preferences you’ll need to set for all your everyday printouts. See Chapter 2 for information about special settings like PhotoEnhance.

Follow these steps to check printer settings from your graphics application or other Windows software:

For more information about printer settings, click the Help button. In Windows 95, you can right-click any item on the screen and then click

What’s This?

1. Choose

Print or Print Setup from the File menu. You see a

printing dialog box. If you choose

Print, you first see a Print dialog box that

contains the settings you change most often, including the number of copies and the pages you want printed.

2. Make sure your EPSON Stylus Photo printer is selected, and then click the

Printer, Setup, Properties, or Options

button. (You may have to click a combination of these buttons.) You see a dialog box like the following:

Main tab

Click for more information

If you don’t see the dialog box shown in step 2, click the

Main tab.

1-2

Basic Printing

If you click Advanced instead of Automatic, you can choose PhotoEnhance from the list of modes. See Chapter 2 for more information.

3. Make sure the Mode option is set to

Automatic. The

printer software determines the best settings for your print job. This is the easiest way to get good printing results on all types of paper.

4. Choose the

Media Type you want to print on from the

following list (you may need to scroll through the list). If you are not sure which setting to select, refer to the table on page 3-2.

◗ Plain paper ◗ 360 dpi Ink Jet Paper ◗ Photo Quality Ink Jet Paper ◗ Photo Quality Glossy Paper ◗ Photo Quality Glossy Film ◗ Ink Jet Transparencies

The type of media you choose determines the print quality or resolution you can use.

5. Choose images, choose

Color or Black ink. If you’re printing grayscale

Black for faster output.

6. Set the slider to

Quality or Speed. This lets you choose

between the highest resolution or the fastest printing for the media you’re using. (The slider is not available for certain media types.)

7. If necessary, click the

Paper tab and choose your paper size,

number of copies, and orientation. If your software application lets you control these settings, you don’t need to use the

8. Click

9. In the printing dialog box, click

Paper tab.

OK when you’re finished checking your settings.

Close, OK

may need to click a combination of these buttons. While your document is printing, the

EPSON Despooler

dialog box appears, showing the printing progress and the status of your printer. (See page 1-5 for more information.)

1-3

. You

Basic Printing

Note: Some application settings override printer settings (such as Paper Size or Orientation), so it’s a good idea to check the settings in your application before you print.

Setting Default Printer Options

When you change printer settings through your software application, the settings apply only to the application you’re using. If you want to adjust the default settings for all your Windows applications, you can access the dialog box through the Windows 95 Settings option or the Windows 3.1 Control Panel.

Make sure all your software applications are closed before you start. If not, you’ll have to close and then reopen them to have the new default settings take effect.

Setting Default Options in Windows 95

Follow these steps:

1. Click

2. Right-click the

3. Select

Start, point to Settings, and then point to Printers.

EPSON Stylus Photo icon.

Properties. Then click the Main tab.

You see the Main printer settings dialog box, as shown on page 1-2. Any changes you make will become the default settings for all your applications and documents.

Setting Default Options in Windows 3.1

Follow these steps:

1. Double-click the

2. Double-click the

3. Select

EPSON Stylus Photo from the list of printers and

click

Setup.

You see the Main printer settings dialog box, as shown on page 1-2. Any changes you make will become the default settings for all your applications and documents.

Control Panel icon in the Main group. Printers icon.

1-4

Checking Printer Status

Basic Printing

Note: The Status Monitor appears only if you’re using Windows 95 and you’re not printing over a network.

While your document is printing, the

EPSON D

espooler dialog

box appears on your screen:

The name of the file you’re

Click to pause printing

Click to cancel printing

printing appears here

Click to restart printing

This dialog box shows the progress of your print job and the status of your printer. If you run out of paper while printing, for example, the Despooler warns you. You can use the buttons to cancel, pause, or restart your print job.

The Status Monitor at the bottom of the dialog box shows how much ink is left in your printer, along with these status icons:

The Status Monitor is checking the printer’s status.

An error has occurred. Check your printer or see Chapter 6 for troubleshooting information.

The printer is ready to print.

The printer is currently printing.

The ink level is low or empty; check the Ink Out light on the control panel and replace the cartridge if necessary.

B or A

1-5

Basic Printing

Printing from a Macintosh

When you set up a new printer for your Macintosh, you need to check the page setup for documents in each application you use. You can then click the print icon or choose menu. You see a dialog box that lets you choose the settings that describe your print job.

This section describes the preferences you’ll need to set for all your everyday printouts. See Chapter 2 for information about special settings like PhotoEnhance.

Follow these steps to check printer settings from your word processor or other Macintosh application:

Print from the File

Note: On the Macintosh, printer settings are saved with your document, but you can’t save them from one application to another. You’ll have to check your settings each time you print from a new application. If you want to reuse settings, you can create document templates for your favorite applications.

1. Choose

Page Setup from the File menu. You see the Page

Setup dialog box.

2. Choose your paper size and other page setup options and click

OK.

3. Choose

Print from the File menu or click the print icon in

your application. You see a dialog box like the following:

Click for more information about printer settings

Click to see list of media types

4. Choose the number of copies and indicate which pages you want to print.

1-6

Basic Printing

If you click Advanced instead of Automatic, you can choose PhotoEnhance from the list of modes. See Chapter 2 for more information.

5. Make sure the Mode option is set to

Automatic. The

printer software determines the best settings for your print job. This is the easiest way to get good printing results on all types of paper.

6. Choose the

Media Type you want to print on from the

following list. If you are not sure which setting to select, refer to the table on page 3-2.

◗ Plain Paper ◗ 360 dpi Ink Jet Paper ◗ Photo Quality Ink Jet Paper ◗ Photo Quality Glossy Paper ◗ Photo Quality Glossy Film

◗ Ink Jet Transparencies

The type of media you choose determines the print quality or resolution you can use.

7. Choose images, choose

Color or Black ink. If you’re printing grayscale

Black for faster output.

8. Set the slider to

Quality or Speed. This lets you choose

between the highest resolution or fastest printing for the media you’re using. (The slider is not available for certain media types.)

9. Click

Print when you’re finished checking your settings.

If you chose background printing when you set up your printer, you can continue working while your document is printing. See “Using Monitor2” in Chapter 4.

1-7

Basic Printing

Choosing Paper and Other Media

You can use most types of paper with your printer, but you’ll get better results with specially designed other media. Following is a list of the

EPSON ink jet printers. See Chapter 3 for more information on

using special paper and other materials.

Media name Size Part number

EPSON ink jet paper or

media available for

EPSON 360 dpi Ink Jet Paper A4

Letter

EPSON High Quality Ink Jet Paper

EPSON Photo Quality Ink Jet Paper

EPSON Photo Quality Glossy Paper

EPSON Photo Quality Glossy Film

EPSON Photo Paper 4 × 6 S041134 EPSON Ink Jet Transparencies A4

EPSON Photo Quality Ink Jet Cards

EPSON Iron-On Transfer Paper Letter

EPSON Photo Quality Self Adhesive Sheets

Letter S041111

A4 Letter Legal

A4 Letter

Letter A6

5 × 8 10 × 8

Letter A4 S041106

S041059 S041060

S041061 S041062 S041067

S041126 S041124

S041071 S041072

S041063 S041064

S041054 S041121 S041122

S041001 (10 sheets), S041002 (50 sheets)

To order or call

EPSON papers and other media, contact your dealer

EPSON Accessories at (800) 873-7766 (U.S. sales only).

In Canada, please call (800) 873-7766 for dealer referral.

1-8

Basic Printing

What To Do When the Printer Lights Flash

paper light

black ink out light

color ink out light

cleaning button

The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams.

load/eject button

power light

power button

B A

S B A

P S B A

When the paper light comes on, your paper ran out or is incorrectly loaded. Load paper in the feeder and then press the E load/eject button.

When an ink light comes on, you need to replace the ink cartridge. See Chapter 5 for instructions.

When an ink light flashes, your ink supply is low. Make sure you have a replacement cartridge.

When the paper light flashes and the ink out lights are on, you have a paper jam. Turn off the printer and gently pull out all jammed paper. Then press the E load/eject button.

The power light is on when the printer is on. The power light flashes when the printer is receiving a print job or performing a maintenance operation.

When the power and paper lights flash and the ink out lights are on, your printer has a carriage error. Press the P button twice to reset the printer. See Chapter6 for more information.

When all the lights flash, your printer may have an internal error. See Chapter 6 for more information.

1-9

Custom Printing

When your photographs or other projects have special printing requirements, you can use the custom settings in your

tylus Photo software. You can choose predefined settings like

PhotoEnhance or adjust individual options like brightness, contrast, saturation, and halftoning. For professional-quality color accuracy, you can use Image Color Matching (ICM) under Windows 95 or ColorSync

This chapter includes the following information:

◗ Using predefined advanced settings ◗ Customizing print quality and special effects ◗ Customizing color settings ◗ Using ColorSync on the Macintosh

™

on the Macintosh.

EPSON

◗ Saving custom settings

Using Predefined Advanced Settings

Predefined settings provide an easy way to enhance your photos and fine-tune your printer’s operation. Follow these steps to print with predefined settings:

1. Create your image or project in your application software.

2. Access the Main printer settings dialog box as described on page 1-2 (Windows) or page 1-6 (Macintosh).

2-1

Custom Printing

Note: When you use advanced settings, the Quality/Speed slider disappears.

You see one of the following dialog boxes:

Click Advanced, then click here to see a list of project types

Windows

Macintosh

Click Advanced, then click here to see a list of project types

2-2

Custom Printing

The Photo setting and the PhotoEnhance setting

have similar effects. However, PhotoEnhance intelligently analyzes your image data, and its effect varies widely depending on your image.The Photo setting consistently increases contrast. You may have to experiment to choose the best setting for your needs.

3. Select

4. Click

Color or Black Ink.

Advanced, and then Custom Settings. You see the

list of project types.

5. Follow these guidelines to choose the rig ht setting for your project:

◗

Photo

For printing scanned photographs with increased contrast.

Text/Graph

◗

For printing graphics-intensive documents like presentation pages with charts and graphs. Intensifies colors and lightens the midtones and highlights.

◗

PhotoEnhance

Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for under- and over-exposure of the original image.

◗

Text

For faster printing of text-only documents on plain paper.

◗

Economy

For rough drafts of text only, on plain paper. Saves ink.

ICM (Windows 95 only)

◗

Automatically adjusts printout colors to match the colors on your screen.

ColorSync (Macintosh only)

◗

Automatically adjusts printout colors to match the colors on your screen. For more information, see page 2-9.

6. Choose the

Media Type you want to print on. (If you’re

not sure which setting to select, refer to the table on page 3-2.) The available media are limited by the project you choose. For example, you can’t use plain paper or transparencies with the

ICM or ColorSync settings.

2-3

Custom Printing

7. If you’re printing on envelopes, EPSON Photo Paper, or other special-size media, make sure you select the correct paper size. If you’re using Windows, click the you’re using a Macintosh, choose

Page Setup from the file

Paper

tab. If

menu of your application. See Chapter 3 for more information about printing on special media.

Note: After you customize your print settings for a special project, you can save them as a group. Then you can reuse them whenever you print a similar project. See page 2-11 for instructions.

8. Click

OK or Print. If you’re using Windows, click any

other buttons that your application uses for printing.

Customizing Print Quality and Special Effects

If you need the maximum control over your photos, or you want to experiment with special effects, you can adjust individual settings in your printer software. Follow these steps:

1. Create your image or project in your application software.

2. Access the Main printer setting s dialog box as described on page 1-2 (Windows) or page 1-6 (Macintosh).

3. Click

Advanced, and then click More Settings. You see

the More Settings dialog box:

Some of these options are automatically set or disabled by other settings you choose

2-4

Some of these options are automatically set or disabled by other settings you choose

Custom Printing

Macintosh

Note: The Print Quality option you choose limits your choice of Media Types. Be sure to check both of these settings.

4. Choose one of the following

Print Quality options:

◗ Economy

For low-resolution rough drafts on plain paper. Saves ink.

Normal - 360 dpi

◗

For printing on plain paper, transparencies, or 360 dpi Ink Jet paper.

◗

Fine - 720 dpi

For the highest-resolution output. Works best on photo quality media.

5. Choose the

Media Type and Ink settings you want to use,

following the guidelines in Chapters 1 and 3.

6. Choose one of the following

No Halftoning

◗

Halftoning options:

For black text only.

Error Diffusion

◗

For photographic images. Blends each dot of color with surrounding dots.

◗

Fine Dithering

For charts, graphs, and other images that require precise, solid areas of bright colors. Arranges dots in orderly patterns.

2-5

Custom Printing

7. Choose any of the following options. Some of these sett ings are automatically selected or disabled by the

Print Quality

(resolution) you choose.

◗

MicroWeave

For improved print quality. Prints graphic data in finer increments to eliminate unwanted banding effects (light horizontal lines). Always use for color printing.

◗

Super MicroWeave

Use with Photo Quality media if MicroWeave doesn’t completely eliminate banding in your printout. Printing is slower.

If vertical lines in your printout are misaligned when you use the High Speed setting, you may need to align the print heads. See Chapter 5 for instructions.

◗

High Speed

For fast, bidirectional printing at lower quality.

Flip Horizontal

◗

Prints a mirror image of your document. Use for printing with iron-on transfer paper. When you iron the printout onto a T-shirt or other item, it will read correctly.

◗

Finest Detail

For printing text, graphics, and line art with very sharp edges. Slows print speed and increases your system memory requirements.

8. Click

OK if you’re ready to print, or see the next section if

you want to adjust your printer’s color settings.

2-6

Custom Printing

)

Customizing Color Settings

You can choose from several color adjustment modes or manually adjust brightness, contrast, and saturation. For professional color correction, you can set individual CMY color values. To achieve the maximum color accuracy, you can use Image Color Matching (ICM) under Windows 95 or ColorSync on the Macintosh.

Follow these steps to customize your color settings:

1. Access the More Setting s dialog box as desc ribed on page 2-4.

The color settings appear on the right side of the dialog box, as shown:

Click to set Color Adjustment Mode

Windows (ICM is available onl

Drag sliders to set values between -25% and +25%

Macintosh

for Windows 95

2-7

Custom Printing

The Photo-realistic setting and the PhotoEnhance setting have similar effects. However, PhotoEnhance intelligently analyzes your image data, and its effect varies widely depending on your image. Photo-realistic consistently increases contrast. You may have to experiment to choose the best setting for your needs.

2. Choose one of the following

Color Adjustment Modes:

◗ Automatic

Analyzes the color information in your image and optimizes color correction accordingly.

◗

Photo-realistic

For increased contrast in color photographs.

◗

Vivid

For printing graphics-intensive documents like presentation pages with charts and graphs. Intensifies colors and lightens the midtones and highlights.

◗

No Color Adjustment (Macintosh only)

Choose this mode only if you’re using ColorSync.

3. If you want to specify individual color correction values, use the sliders to increase (drag right) or decrease (drag left ) the settings listed below. (If you want to use the options described in step 4, you won’t be able to specify individual color correction values.)

◗

Brightness

Makes your image lighter or darker.

Contrast

◗

Increases or decreases the difference between the bright or dark parts of an image.

◗

Saturation

Makes colors more vivid or less vivid.

Cyan, Magenta, Yellow

◗

Increases or decreases individual color values. The

Cyan and Magenta settings also affect the light cyan

and light magenta inks. Use these sliders to fine-tune the color balance in your printout.

2-8

Custom Printing

Note: When you choose

PhotoEnhance, ICM, or ColorSync, all the other

color options are preset.

4. For even more fine-tuning, choose

PhotoEnhance, ICM

(Windows 95), or ColorSync (Macintosh).

PhotoEnhance

◗

Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for over- or under-exposure of the original photograph.

◗

ICM (Windows 95 only)

Automatically adjusts printout colors to match colors on the screen.

ColorSync (Macintosh only)

◗

Automatically adjusts printout colors to match colors on the screen. See “Using ColorSync on the Macintosh” for more information.

5. Click

6. Click

OK to return to the Main printer settings dialog box. Save Settings if you want to save your custom

settings as a group that you can reuse for special projects. See page 2-11 for more information about saving settings.

7. Click

OK (Windows) or Print (Macintosh). If you’re using

Windows, click any other buttons that your application uses for printing.

Using ColorSync on the Macintosh

Every device you use for viewing or producing colors—your monitor, scanner, and printer—uses a different color technology. That’s why it’s difficult to get printed colors to match the colors displayed on your monitor.

Each device has its own gamut, or range of colors that it can reproduce. The Macintosh ColorSync system translates colors from one gamut to another so your monitor’s colors match your printer’s as closely as possible.

2-9

Custom Printing

ColorSync uses profile information from each device— including your

EPSON Stylus Photo—to achieve accurate color

matching. First you have to make sure your monitor’s profile is set. Then you can use your printer software to specify the exact method of gamut mapping (color matching) you want to use.

Follow these steps to set your monitor’s ColorSync profile and use your printer software’s ColorSync features:

Note: The EPSON Standard profile is customdesigned for your printer. If you use a scanner or other color imaging equipment, you may have other profiles available.

1. Open

ColorSync System Profile under Control Panels

on the Apple menu.

2. Click the

3. Select your monitor from the list, and then click

4. Close

Set Profile button.

Select.

ColorSync System Profile.

5. Access the More Settings dialog box as described on page 2-4.

6. Click

ColorSync.

7. For Profile, choose EPSON Standard.

8. Choose one of the following options for

◗

Perceptual

Rendering Intent:

Scales the displayed colors to fit within the printer’s gamut. Maintains the relationship between colors.

◗

Saturation

For printing graphics-intensive documents like presentation pages with charts and graphs (at Fine 720 dpi Print Quality on Photo Quality media only). Maintains the relative saturation of colors from one gamut to another.

◗

Colorimetric

For matching colors as precisely as possible (at Fine 720 dpi Print Quality on Photo Quality media only). Maintains colors that fall within the gamut of both the monitor and printer, but may lose some detail in areas where the colors are outside the printer’s density range.

2-10

Custom Printing

Note: You can save up to 10 groups of settings.

9. Click

OK, and then click Print.

Saving Custom Settings

After you’ve fine-tuned your printer settings for a special project, you can save your settings as a group. Then you can easily select the settings the next time you print a similar project. Follow these steps:

1. Customize your printer settings as desc ribed in this chapt er.

2. Click the settings dialog box.

You see one of the following:

Save Settings button on the Main printer

Windows

Macintosh

3. Type a unique name for your settings (up to 16 characters) and click the

Save button. The name you choose will now

be available on the Main printer settings dialog box when you click

Advanced, and then Custom Settings.

2-11

Printing on

Special Media

Your EPSON Stylus Photo lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes. You’ll get even better results with specially coated ink jet paper. For the best output, use media.

For special projects, you can use a variety of designed for ink jet printers, ranging from transparencies to iron-on transfer paper. You can even set up your printer to use custom paper sizes to print panoramic images. This chapter covers the following:

◗ Using special media ◗ Printing panoramic images and other custom size projects

EPSON’s Photo Paper or other photo quality

EPSON media

Using Special Media

When you print on special media, you need to be careful about choosing the correct your printer software. Use the table on the next page to help you match the paper or media you loaded in the printer with the

Media Type setting in the software.

Media Type and Paper Size settings in

3-1

Printing on Special Media

Select this Media Type

For this media name . . .

Plain paper Plain paper Envelopes Plain paper EPSON 360 dpi Ink Jet Paper

EPSON Special Coated Paper for 360 dpi Printing

EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Special Coated Paper for

720 dpi Printing EPSON Photo Quality Ink Jet Cards EPSON 720 dpi Index Cards EPSON Photo Quality Self

Adhesive Sheets EPSON Photo Paper

setting . . .

360 dpi Ink Jet Paper

Photo Quality Ink Jet Paper

Photo Quality Glossy Paper

EPSON Photo Quality Glossy Paper EPSON Photo Quality Glossy Film

EPSON High Quality Glossy Paper EPSON Iron-On Transfer Paper

EPSON Ink Jet Transparencies Ink Jet Transparencies

Photo Quality Glossy Film

The type of paper or other media you use is one of the most important factors in determining the quality of your printed output. The following tips will help you get the best results on any type of paper or other media.

3-2

Printing on Special Media

Letterhead, Pre-printed Forms, and Legal-size Paper

Always load the top edge first.

Note: When you load paper, make sure the printable side is facing up. Some special media have a cut corner that you need to position correctly; follow any instructions in the package. Always handle sheets by the edges, and don’t touch the printable surface.

Caution: Don’t use the cleaning sheets that may be included with your special media; they may damage the printer.

If you’re loading legal-size paper, pull out the paper support extension.

EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper

You can load paper up to the arrow mark on the left edge guide. If you use legal-size ink jet paper, don’t load it more than half way to the arrow mark.

3-3

Printing on Special Media

EPSON 4 × 6 Photo Paper

Photo paper (4 × 6) is perforated around the edges, so you can trim your printouts and “bleed” the photo—extend it to the edge of the paper—on all sides. Follow these steps to print on

EPSON Photo paper:

1. Load the paper with the whiter side facing up and the perforated margins positioned as shown:

You can load up to 20 sheets of Photo paper at a time. Make sure you place the included support sheet beneath the stack, but don’t print on it.

2. Slide the left edge guide so it fits snug ly ag ainst the paper.

3. When you create the image in your application software, size it to 4.25

.24 in .12 in

× 6.25 inches.

.67

.24 in

.12 in

trim size printed image size

3-4

Printing on Special Media

Note: Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Return unused sheets and envelopes to their original package as soon as possible and avoid exposing them to heat, humidity, and direct sunlight. See the Appendix for more storage information.

4. Choose

EPSON Photo Paper 4 × 6 in as the Paper Size

setting and Maximum as the Printable Area setting.

5. Choose Photo Quality Glossy Paper as the Media Type setting.

6. After you print your picture, fold the paper back and forth along the perforations and carefully tear the margins off.

To keep your printouts looking their best, store them in a resealable plastic bag or other airtight covering and protect them from heat, humidity, and direct sunlight.

EPSON Photo Quality Glossy Paper, Film, and Transparencies

Follow these steps to print on glossy media or transparencies:

1. To print on transparencies only, remove the paper support and reinstall it in the rear paper support slot, as shown below. For glossy paper and film, leave the paper support in the normal position.

3-5

Printing on Special Media

2. Before you load the media, place the included support sheet or a plain paper sheet beneath the stack.

You can load up to 20 sheets of glossy paper, 30 sheets of glossy film, or 10 transparencies. However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin you can use is

1.2 inches.

3. Make sure you load the media with the printable side facing up. If the sheets have a cut corner, position them as shown:

cut corner

4. Remember to choose the correct

Media Type setting in

your printer software, following the guidelines on page 3-2.

3-6

Note: Before you print, make sure you set the Paper Size option for the type of envelope you’re using. Set the Media Type to Plain paper.

Printing on Special Media

Envelopes

You can load up to 10 envelopes at a time. Adjust the left edge guide and load the envelopes as shown, flap edge first and printable side up:

Set the thickness lever to the + position when you print on envelopes or if ink smears when you print on other thick media. Open the printer cover and position the lever as shown below. Then close the cover and print. (Make sure you return the lever to the 0 position before you print on thin media.)

3-7

Printing on Special Media

For iron-on transfers, make sure you reverse your image before you print it, especially if it includes text. Then the text will read correctly when it’s transferred. You can use the Flip Horizontal option in your printer software.

EPSON Photo Quality Ink Jet Cards

Use these cards to print photos, postcards, or greeting cards. You can load up to 30 cards at a time with the included support

sheet or a sheet of plain paper beneath the stack. When you’re ready to print, use your software to set the for the size card you’re using and set the

Quality Ink Jet Paper

Paper Size option

Media Type to Photo

If ink smears on the cards, set the thickness lever to the + position as shown on page 3-7.

EPSON Iron-On Transfer Paper

You can print photos, company logos, or anything else you want on this paper, and then transfer your images to T-shirts or other cloth items. Load one sheet of transfer paper at a time, and set the

Media Type option to 360 dpi Ink Jet Paper.

After you print, follow the instructions that came with the paper to iron the image onto the shirt or other item.

EPSON Photo Quality Self Adhesive Sheets

Use these sheets to print labels or stickers. Load one sheet at a time, and set the

. Make sure your adhesive sheets are fully adhered to their

Paper

backing sheet before you load them.

Media Type option to Photo Quality Ink Jet

3-8

Printing on Special Media

Printing Panoramic Images and Other Custom Size Projects

You can use banner paper or ordinary (continuous-form) computer paper to print an image up to 44 inches long. You can also print on any size paper that fits into the printer (at least

3.94

× 3.94), by using the custom page size feature of your

printer software on either a Windows computer or a Macintosh.

1. To make a 44-inch print with continuous-form computer paper, first tear off four sheets and remove the perforations at the edges. If you are using non-perforated banner paper, cut the paper to the length you want for easier handling.

2. Insert the paper in the printer as shown. The right edge of the paper should be against the right edge guide.

3. Slide the left edge guide next to the left edge of the paper.

4. Follow the instructions below to print your image on either a Windows computer or a Macintosh.

3-9

Printing on Special Media

Printing a Panoramic Image from Windows

Follow these steps to print a panoramic image or other custom-size project on a Windows computer:

1. Create the project in your graphics application or other software. You can create it in either portrait or landscape orientation.

2. Click the print icon or choose

Print or Print Setup from

the File menu. You see a printing dialog box.

3. Make sure your printer is selected, and then click the

Printer, Setup, Properties, or Options button. (You may

have to click a combination of these buttons.) You see the Main printer settings dialog box, as shown on page 1-2.

4. Click the

Paper tab. You see a dialog box like the

following:

Click to display list of paper sizes

5. Choose

User Defined from the Paper Size list.

3-10

The following dialog box appears:

Printing on Special Media

For panoramic printing, type any size up to 44 inches

If you’re using computer paper, choose Plain

paper for the Media Type setting. If you’re

using coated banner paper, try the Photo Quality Ink Jet Paper setting.

6. Type

7. Choose

8.5 inches for the Paper Width and any size up to 44

inches for the “landscape” and “portrait” style images.) Click

Paper Height. (This works for both

OK.

Portrait or Landscape if you haven’t already

specified the orientation in your application software. Set the printable area if necessary.

8. Click the

Main tab to return to the Main printer settings

dialog box. Make sure you choose the appropriate media type and the other settings you want to use, and then click

9. Click

Close, OK, or Print to print your image. You may

need to click a combination of these buttons.

Printing a Panoramic Image from a Macintosh

Follow these steps to print a panoramic image or other custom-size project on a Macintosh:

1. Create the document in your graphics application or other software. You can create it in either portrait or landscape orientation.

2. Choose

Page Setup from the File menu.

3-11

Printing on Special Media

You see a dialog box like the following:

Click to display list of paper sizes

Click to define your own paper size

3. Choose

Portrait or Landscape, depending on the

orientation you want. Set the printable area if necessary.

4. Click the

Customize button. The following dialog box

appears:

Click to create a new paper size

5. Click the

6. Type a name for your custom size in the

New button. The dialog box changes:

New Paper Size

box.

Type a name for your size here

3-12

Printing on Special Media

If you’re using computer paper, choose Plain paper for the Media Type setting. If you’re using coated banner paper, try the Photo Quality Ink Jet Paper setting.

7. To print a panoramic image, type and up to

44 inches for the Height. (This works for both

“landscape” and “portrait” style images.) Click

OK again.

8. Choose

Print from the File menu or click the print icon in

8.5 inches for the Width

, then

your application. You see a printer settings dialog box like the one shown on page 1-6.

9. Make sure you choose the appropriate media type and the other settings you want to use, and then click

Print to print

your banner.

3-13

Managing

Print Jobs and

Network Printing

Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status, set up large jobs to print later, and handle network printing. If you’re using your printer on a network, you need to follow special setup procedures.

This chapter provides instructions for the following:

◗ Managing print jobs in Windows ◗ Managing print jobs on a Macintosh ◗ Network printing on a PC

Managing Print Jobs in Windows

Your Windows printer software includes two management utilities: the Spool Manager and Status Monitor.

Note: The Status Monitor doesn’t appear if you’re printing over a network.

◗ The Spool Manager starts automatically when you send a

job to the printer. It allows you to print in the background while you continue to work on your computer and to hold jobs to print at a later time. If you’re using your printer on a network, it also handles multiple print jobs that come in at the same time.

◗ The Status Monitor, which is available only if you’re using

Windows 95, also starts automatically when you send a job to the printer. It displays on your screen to alert you about printer and ink status.

4-1

Managing Print Jobs and Network Printing

Using the Spool Manager

The Spool Manager works like the Windows Print Manager. When you send a job to your printer, your printer software creates a temporary journal file, stores it in the C:\TEMP or C:\WINDOWS\TEMP folder or directory, and assigns it to a print queue. The software then sends the file to your printer at the right time.

Note: In Windows 3.1, you may not see the Spool Manager icon if the Program Manager or current window is maximized. Make the window smaller to see the Spool Manager icon.

menus

queue

journal file

◗ To open the Spool Manager while you’re printing, click

the

Spool Manager icon that appears on the Taskbar

(Windows 95) or at the bottom of your desktop (Windows 3.1).

◗ To open it at any time, double-click the

Spool Manager4

icon in the EPSON program group or folder.

You see the Spool Manager window:

The Spool Manager window displays the status of your print queues and journal files and lets you control them.

4-2

For information about any of these procedures, use the Spool Manager Help menu.

Managing Print Jobs and Network Printing

Here are some of the things you can do:

◗ Hold or release a queue ◗ Send journal files to your printer over a network ◗ Hold, re-queue, or delete a journal file ◗ Select the information you want to see in the Spool

Manager window

◗ Prevent the Despooler popup window from appearing on

your screen whenever you print

◗ Change your default spool directory

Deleting a Stalled Print Job

If you’re having trouble printing, it may be because of a stalled print job. Follow these steps to delete it so you can continue printing:

1. Open the Spool Manager as described on page4-2.

2. Click on any print jobs marked Document menu and click

3. Click

Yes.

Held, then open the

Delete.

4. Exit Spool Manager and try printing again.

Changing the Default Spool Directory

If you get an error message when you try to print, or printing is very slow, you can try changing your default spool directory. Follow these steps:

1. Make a directory on your hard disk where you want Spool Manager to store journal files, for example, C:\SPLTEMP.

2. Open the Spool Manager as described on page4-2.

3. Choose

Default Spool Directory from the Options menu.

4-3

Managing Print Jobs and Network Printing

4. In the dialog box, change the spool directory to the one you created in step 1. Then click

OK.

5. Make sure

Setup from the Queue menu. The Queue Setup dialog box

EPSON Stylus Photo is selected, and then choose

appears.

6. Make sure the spool directory is the one you created in step 1. Also make sure checked. Then click

Use Print Manager for this port is

OK. (If you are using Windows 95 and

don’t see the Status Monitor when you print, make sure it ’s unchecked.)

7. Close Spool Manager.

Using the Status Monitor

The Status Monitor, available only if you’re using Windows 95, displays automatically when you send a job to the printer. However, you can use it at any time to see how much ink you have left. Follow these steps:

1. Access the Main printer setting s dialog box as described on page 1-2.

2. Click the

Utility tab.

4-4

You see the Utility menu:

For information about these three utilities, see Chapter 5

Managing Print Jobs and Network Printing

3. Click the

EPSON Status Monitor icon.You see the

Despooler window with the Status Monitor at the bottom:

4. Check the amount of ink you have left. For more information about the Despooler window, see page 1-5.

4-5

Managing Print Jobs and Network Printing

Managing Print Jobs on a Macintosh

Your Macintosh printer software includes two management utilities: Monitor2 and Status Monitor.

◗ If you’re using background printing, Monitor2 starts

automatically when you send a job to the printer. It handles printing while you continue to work on your Macintosh and lets you track documents that are waiting to be printed.

◗ The Status Monitor alerts you to any problems that occur

during printing. You can also use it at any time to see how much ink you have left.

Using Monitor2

The Monitor2 utility lets you continue to work on your Macintosh while your document is printing. However, background printing is slower and may also slow down your system.

If you want to use this utility, you need to turn on background printing in the Chooser and increase the memory allocation for Monitor2. Follow these steps:

1. Open the Chooser from the Apple menu and select the

EPSON Stylus(EX) icon. Then click either the printer or

modem icon.

2. Under Chooser.

3. To increase the memory allocated to Monitor2, select

EPSON Monitor2 in the Extensions folder in your System

folder.

4. Choose

Background Printing, click On and close the

Get Info from the File menu.

4-6

Managing Print Jobs and Network Printing

5. Under

Memory Requirements, set the Prefered Size to

3000K.

6. While you’re printing, click the

EPSON Monitor2 icon on

the Application menu at the right end of the menu bar. You see a dialog box like the following:

job currently printing

jobs queued for printing appear here

7. You can select a job and cancel it or just use this wind ow to track the printer’s progress.

Using the Macintosh Status Monitor

You can use the Status Monitor to check the level of ink in your printer and to control the way your software warns you about printer problems. Follow these steps:

1. Choose your application. You see the printer settings dialog box.

Print from the File menu or click the print icon in

4-7

Managing Print Jobs and Network Printing

2. Click the

For information about these three utilities, see Chapter 5

3. Click the

Utility button. You see the Utility menu:

Status Monitor icon. The software checks the

amount of ink remaining in the printer and displays the Status Monitor window:

Click to control messages and warnings

Click to recheck ink level

4. If you want to change printer messages and warnings, click the

Configuration button.

4-8

Managing Print Jobs and Network Printing

You see the following dialog box:

Printing stops when these messages appear

Printing continues when these messages appear

5. Choose the options you want and click

OK.

Network Printing on a PC

You can use your printer on a network under Windows 95 or other network operating systems. The Spool Manager sends journal files from your computer to a shared directory on a network server. These files can then be printed from another computer attached to the printer.

First you need to install the software on each computer that is going to print on the network. Then run Spool Manager and identify the shared directory to use for journal files. After you set this up on the system connected to the printer (the host syste m), you need to perform a similar procedure on each remote system on the network.

Under Windows 95, you also need to specify the port and network path to the printer.

EPSON Stylus Photo printer

4-9

Managing Print Jobs and Network Printing

Setting Up the Host System

Follow these steps to set up the computer connected to the printer:

1. Create an icon for the (EPSPMGR4.EXE) in the \WINDOWS\SYSTEM folder.

2. Place this icon in the Startup folder.

3. Open the Spool Manager window as described on page4-2.

4. In the Spool Manager window, double-click the queue you want to use for network printing. The Queue Setup dialog box appears.

5. Click the

Printing from remote queues option.

6. Click the directory that will receive journal files.

7. Click

Remote Despool tab and then click the

Browse button and select the remote server

OK and minimize the Spool Manager.

EPSON Spool Manager

Setting Up Remote Systems

Follow these steps to set up computers on the network:

1. Create an icon for the (EPSPMGR4.EXE) in the \WINDOWS\SYSTEM folder.

2. Open the Spool Manager window as described on page4-2.

3. In the Spool Manager window, double-click the queue you want to use for network printing. The Queue Setup dialog box appears.

4. Click the

Spool to remote printer button.

4-10

EPSON Spool Manager

Managing Print Jobs and Network Printing

5. Click the using for journal files on the remote server.

6. Click

Browse button and select the directory you’re

OK and minimize the Spool Manager.

Setting Up Your Network Path in Windows 95

If you want to use your printer on a network running Windows 95, you need to set up the port and network path on the computer connected to the printer. Follow these steps:

1. Click

2. Right-click the EPSON Stylus Photo icon and choose

Start, point to Settings, and then point to Printers.

Properties.

Click the

Details tab. You see the dialog box shown below:

3. Click the to the printer and click

Add Port button, then specify the network path

4-11

OK.

Managing Print Jobs and Network Printing

4. Open the Spool Manager window as described on page4-2.

5. In the Spool Manager window, double-click your printer’s queue. The Queue Setup dialog box appears.

6. Make sure the checked. Then click

Use Print Manager for this port option is

OK.

4-12

Maintenance and

Transportation

It’s easy to keep your EPSON Stylus Photo printer working at its best. All you have to do is follow the simple instructions in this chapter for replacing ink cartridges, moving the printer, and performing routine maintenance.

This chapter covers the following procedures:

◗ Cleaning the print heads ◗ Replacing an ink cartridge ◗ Aligning the print heads ◗ Cleaning the printer ◗ Transporting the printer

Caution: Don’t use the cleaning sheets that may be included with your special media; they may damage the printer.

Cleaning the Print Heads

If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly.

Cleaning the print heads uses ink, so clean them only if print quality declines. You can use either of the following to clean the print heads:

◗ The Head Cleaning utility in your printer software (if the

printer is on a local port rather than a network)

◗ The printer’s control panel buttons.

5-1

Maintenance and Transportation

Using the Head Cleaning Utility

Follow these steps to run the utility from a Windows computer or a Macintosh:

1. Make sure the printer is turned on but not printing, and

2. Access the Main printer settings dialog box as described in

the B black and A color ink out lights are off.

Chapter 1.

Caution: Never turn off the printer while the Ppower light is flashing, unless the printer hasn’t moved or made any noise for more than 5 minutes.

3. Click the

Utility tab (Windows) or the Utility button

(Macintosh). You see the Utility menu.

4. Click the

Head Cleaning icon.

5. Follow the instructions on the screen to clean the print heads. Cleaning takes about two minutes , during which the printer makes some noise and the Ppower light flashes.

When the Ppower light stops flashing, you need to run a nozzle check.

6. Make sure paper is loaded in the printer and click

nozzle check pattern

(Windows) or Confirmation

(Macintosh). See page 5-3 for instructions on examining the nozzle check pattern.

If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this four or five times, check the print quality solutions in Chapter 6.

Using the Control Panel

1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off.

2. Press the R cleaning button and hold it for three seconds. Cleaning takes about two minutes, during which the printer makes some noise and the Ppower light flashes.

5-2

Maintenance and Transportation

After the cleaning cycle is complete and the P power light stops flashing, you need to run a nozzle check.

3. Access the Main printer settings dialog box as described in Chapter 1.

4. Click the

Utility tab (Windows) or the Utility button

(Macintosh). You see the Utility menu.

5. Click the

Nozzle Check icon. See the next section for

instructions on examining the nozzle check pattern.

If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this four or five times, check the print quality solutions in Chapter 6.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern you print. It should look something like this, with each of the six sections showing one of the ink colors:

Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, you’re done. If any dots are missing, clean the print heads again, as explained in the previous sections.

Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.

Replacing an Ink Cartridge

When a B black or A color ink out light flashes, the indicated cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the light stays on, the cartridge is empty and you need to replace it.

5-3

Maintenance and Transportation

Caution: If you press the cleaning button when no ink out light is flashing or on, the printer cleans the print heads as described on page 5-2. If you need to replace an ink cartridge before the lights flash (because the ink is too old, for example) follow the instructions on page 5-7.

Use these

EPSON

ink cartridges within six months of installing

them and before the expiration date on the package:

◗ Black ink cartridge: S020093 ◗ Color ink cartridge: S020110

When you need new ink cartridges, contact your dealer or call

EPSON Accessories at (800) 873-7766 (U.S. only). In Canada,

please call (800) 873-7766 for dealer referral.

Removing an Empty Ink Cartridge

You can replace a cartridge when the B black or A color ink out light is either flashing or on. Follow these steps:

1. Make sure the printer is turned on and not printing.

2. Determine which cartridge needs to be replaced.

3. Lower the output tray and raise the printer cover.

4. Press the R cleaning button and hold it for three seconds. The print heads move slightly left and the P power light

begins flashing. (The print heads return to their home position if you don’t proceed to step5 within 60 seconds.)

5. Pull up the ink cartridge clamp. The cartridge rises up from its holder. (Although the illustration shows the color ink cartridge, the procedure is the same for replacing the black ink cartridge.)

5-4

Caution: Don’t open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you can’t reuse it. Even if the cartridge contains ink, reusing it may damage the print head.

Maintenance and Transportation

6. Lift the cartridge out of the printer and dispose of it carefully.

7. Follow the steps in the next section to install the ne w ink cartridge.

Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

Installing the New Cartridge

Once you have removed the empty cartridge, you’re ready to install the new one. Follow these steps:

1. Remove the new ink cartridge from its packaging.

5-5

Maintenance and Transportation

2. Remove the yellow tape seal as shown:

Caution: You must remove the tape seal from the top of the cartridge; leaving the tape on will permanently damage it. Do not remove the clear seal from the bottom of the cartridge; ink will leak out.

black cartridge

color cartridge

3. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. The larger cartridge (color) goes on the right, the black ink cartridge on the left.

5-6

Maintenance and Transportation

4. Press down the ink cartridge clamp unt il it lock s in place.

5. If you need to replace the other ink cartridge, remove it as described in “Removing an Empty Ink Cartridge” on page 5-4. Then follow steps 1 through 4 in this section.

Caution: Never turn off the printer while the is flashing, unless the printer hasn’t moved or made any noise for more than 5 minutes.

P power light

6. Press the

cleaning button and close the printer cover.

The printer moves the print heads and begins charging the ink delivery system. (Even if you don’t press the button, ink charging begins 60 seconds after you close the clamp.)

The Ppower light flashes and the printer makes various sounds. Charging takes about two minutes. When it’s finished, you can print again.

Replacing an Outdated Ink Cartridge

If an ink cartridge is more than six months old, you may need to replace it. How can you tell? You may notice that your printouts don’t look as good as they used to. If print quality doesn’t improve after cleaning and aligning the print heads, you can replace one or both cartridges.

5-7

Maintenance and Transportation

Follow these steps to replace an ink cartridge before the B black or A color ink out light is flashing or on:

1. Make sure the printer is turned on and not printing.

Caution: To avoid damaging the printer, never move the print heads by hand.

2. Lower the output tray and raise the printer cover.

3. Press the E load/eject button and hold it down for a few seconds until the print heads move to the left.

4. Pull up the ink cartridge clamp. The cartridge rises up from its holder.

5. Lift the cartridge out of the printer and dispose of it carefully.

6. Follow the steps in the previous section, “Installin g the New Cartridge,” to install the new ink cartridge.

Aligning the Print Heads

If your printouts contain misaligned vertical lines, you may need to align the print heads. Follow these steps:

1. Make sure the printer is turned on and paper is loaded.

2. Access the Main printer settings dialog box as described in Chapter 1.

3. Click the

Utility tab (Windows) or the Utility button

(Macintosh). You see the Utility menu.

4. Click the

Print Head Alignment icon.

5. Follow the instructions on the screen to print a test page and select the correct alignment.

5-8

Caution: Don’t touch the gears inside the printer.

Maintenance and Transportation

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year, following these steps:

1. Turn off the printer, unplug the power cord, and disconnect the printer cable.

Never use alcohol or thinner for cleaning; they can damage the printer components and case.

Don’t use a hard or abrasive brush.

Don’t get water on the printer components.

Don’t spray lubricants or oils inside the printer.

2. Remove all the paper from the sheet feeder.

3. Carefully clean away dust and dirt with a soft brush.

4. Clean the exterior of the printer with a soft, damp cloth. Keep the printer cover closed so water doesn’t get inside.

5. Clean ink out of the printer’s interior with a damp cloth.

5-9

Maintenance and Transportation

Transporting the Printer

If you want to move your printer some distance, you need to prepare it for transportation and repack it in the original box.

Caution: To avoid damage, always leave the ink cartridges installed when transporting the printer.

Follow these steps:

1. Turn on the printer and wait until the print heads lock in

2. Unplug the power cord from the electrical outlet. The n

3. Remove any paper from the sheet feeder and remove the

4. Push in the output tray extensions and close the tray.

5. Repack the printer and attachments in the original box

the far right position. Then turn off the printer.

disconnect the interface cable from the printer.

paper support.

using the protective materials that came with it. See the Notice Sheet that was packed with the printer.

Be sure to keep the printer flat as you transport it. If you notice a decline in print quality after transporting the printer, clean the print heads; if output is misaligned, align the print heads. See the instructions in this chapter.

5-10

Troubleshooting

As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem, following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed.

This chapter tells you everything you need to know about the following:

◗ Diagnosing problems ◗ Improving print quality ◗ Solving printing problems ◗ Fixing paper jams and other paper problems ◗ Solving miscellaneous printout problems

Diagnosing Problems

Your printer includes a number of ways to help you diagnose problems:

◗ To identify the most common problems, check the lights

on the printer’s control panel. See “What To Do When the Printer Lights Flash” on page 1-9.

◗ You can also use the Status Monitor utility to identify

common problems. For instructions, see page 4-4 (Windows 95) or page 4-7 (Macintosh).

6-1

Troubleshooting

◗ To determine whether the problem is caused by the printer

itself, run a printer operation check. See “Running a Printer Check” for instructions.

◗ For the latest information, check the

Help program and the ReadMe file in the group or folder.

◗ If none of the suggested solutions in this chapter solve your

problem, contact Help” in the Introduction.

EPSON as described under “Where to Get

EPSON Stylus Photo

EPSON program

Running a Printer Check

You can run a printer check to determine whether the problem comes from the printer itself or some other source.

◗ If the results are satisfactory, the problem lies in software

settings, the interface cable, or your computer.

◗ If the printer check does not print correctly, you have a

problem with your printer. See the suggestions in this chapter for possible solutions.

Follow these steps to check the printer:

1. Make sure both the printer and computer are turned off.

2. Disconnect the interface cable from the printer.

3. Make sure paper is loaded in the printer.

4. Hold down the E load/eject button and press the Ppower button. Hold down the buttons until the Ppower light starts to flash. Then release both buttons.

The printer prints one page containing a nozzle check pattern (shown on page 5-3), the printer’s ROM version, ink counter code, and character table.

5. After it prints the page, turn off the printer. Remember to reconnect the interface cable, then turn on the printer and your computer.

6-2

Troubleshooting

Improving Print Quality

You can often improve print quality by doing one of the following:

◗ Clean the print heads (see Chapter 5 for instructions). ◗ Use higher quality paper appropriate for your print job (see

Chapter 3 for a list of

EPSON papers).

◗ Match the

Media Type setting in the Main printer settings

dialog box to the type of media you loaded in the printer (see Chapter 3 for details).

◗ Make sure

High Speed mode is off (see Chapter 2 for

details).

◗ Make sure

Economy mode is off (see Chapter 2 for

details).

◗ Replace the ink cartridges. (Check the status of the B black

and A color ink out lights first. See Chapter 5 for instructions.)

Here are some detailed solutions to specific print quality problems.

The printed image has horizontal banding

Possible cause Solution

The Media

doesn’t match the loaded paper.

The printable side of the paper is face down.

The print head nozzles are clogged.

The ink cartridges are low on ink.

The MicroWeave (or Super MicroWeave) option is not set.

Type setting

Make sure the Media Type setting matches the loaded paper or other media. Then the printer software can automatically select other settings for the best quality. See Chapters 1 and 3.

Remove the paper and reload it with the printable side face up. See Chapter 3 for instructions.

Clean the print heads. See Chapter 5 for instructions.

Check the B black and A color ink out lights to see which cartridge you may need to replace. See Chapter 5.

Turn on MicroWeave (or Super MicroWeave) in the advanced printer settings dialog box. See Chapter 2 for more information.

6-3

Troubleshooting

Vertical lines are misaligned or vertical banding appears

Possible cause Solution

The print head nozzles are clogged.

Speed mode is

High

turned on. The print heads are

misaligned.

The printed image has incorrect or missing colors

Possible cause Solution

The Ink option is set to Black.

The Media doesn’t match the loaded paper.

The printable side of the paper is face down.

The Halftoning and Color Adjustment Mode options are set incorrectly for your document type.

The print head nozzles are clogged.

The ICM (Windows 95) or ColorSync (Macintosh) settings are incorrect for your document.

The ink cartridges are low on ink or one or more ink colors are empty.

The colors displayed on your monitor don’t match the printed colors.

The color settings in your application software need adjustment.

Type setting

Clean the print heads. See Chapter 5 for instructions.

Turn off High Speed mode if vertical lines are misaligned. See Chapter 2 for information.

Run the Print Head Alignment utility. See Chapter 5 for instructions.

Change the Ink setting to Color. See Chapter 1 for instructions.

Make sure the Media Type setting matches the paper or media you’re using. Then the printer software can automatically select other settings for the best quality. See Chapters 1 and 3.

Remove the paper and reload it with the printable side face up. See Chapter 3 for instructions.

Use the correct settings for the project you’re printing, following the instructions in Chapter 2.

Clean the print heads. See Chapter 5 for instructions.

Use the Automatic mode setting or choose a different project type or Rendering Intent setting. See Chapter 2 for more information.

Check the B black and A color ink out lights to see which cartridge you may need to replace. See Chapter 5 for instructions.

Because your monitor and printer use different technologies to represent colors, your printed colors cannot exactly match the colors you see on your monitor screen. Use the ICM (Windows 95) or ColorSync (Macintosh) settings. See Chapter 2 for more information.

You may be able to adjust various color settings in your application software. See your software documentation for more information.

6-4

The printed image is faint or has gaps

Possible cause Solution

The print head nozzles are clogged.

The Media

doesn’t match the loaded paper.

The loaded paper is damaged, old, or dirty.

The ink cartridges are low on ink.

Type setting

Clean the print heads. See Chapter 5 for instructions.

Make sure the Media Type setting matches the loaded paper or other media. Then the printer software can automatically select other settings for the best quality. See Chapters 1 and 3.

Remove the paper and reload a new stack with the printable side face up. See Chapter 3 for instructions.

Check the B black and A color ink out lights to see which cartridge you may need to replace. See Chapter 5 for instructions.

The printed image is blurry or smeared

Possible cause Solution

The printer’s thickness lever is in the 0 position.

The paper is damp or the printable side is face down.

You loaded special media without a support sheet.

You tried to print on cardboard or other non-recommended media.

The Media

does not match the loaded paper.

The sheets entering the output tray are smearing the ink on ejected pages.

Ink has leaked inside the printer.

The color ink cartridge is empty.

You’re using the High Speed and MicroWeave settings with a misaligned print head.

Type setting

Set the thickness lever to the + position and try printing again. See Chapter 3 for instructions.

Remove the paper and reload a new stack with the printable side face up. See Chapter 3 for instructions.

Follow the special media loading instructions in Chapter 3 and on the paper packaging for media that require support sheets. Also try loading your media one sheet at a time.

Make sure your paper or media meets the specifications listed in the Appendix. If your printouts are still blurry after you change paper, clean the print heads as described in Chapter 5.

Make sure the Media Type setting matches the media you loaded. Then the printer software can automatically select other settings for the best quality. See Chapter 3 for information.

Remove each sheet from the output tray as soon as it is printed to prevent smearing, especially if you use transparencies.

Clean carefully inside the printer to remove spilled ink. See Chapter 5 for instructions.

Replace the color ink cartridge following the instructions in Chapter 5 or choose Black ink in your printer software.

Turn off High Speed following the instructions in Chapter 2. Run the Print head Alignment utility following the instructions in Chapter 5.

Troubleshooting

6-5

Troubleshooting

Photographic images look grainy or rough

Possible cause Solution

The print heads are misaligned.

The resolution of your image may be too low.

Run the Print Head Alignment utility. See Chapter 5 for instructions.

Use the PhotoEnhance setting. You can also try to increase the image resolution using your image-editing software or decrease the size of the image.

Color documents print in black and white

Possible cause Solution

Your printer is not selected in your application.

Color printing is not selected.

Select your printer and port in your software application.

Select color printing in your application and the printer software.

Solving Printing Problems

If the printer won’t print, first check that:

◗ The printer is turned on and the P power light is on. ◗ Paper is loaded in the printer. ◗ The printer is plugged into a working electrical outlet that’s

◗ The interface cable is securely connected to the printer and

If you still can’t print, check the following solutions.

All lights are off

Possible cause Solution

The printer is not receiving power.

Try these solutions:

◗ Make sure the printer is turned on. ◗ Turn off the power and plug in the power cord securely. ◗ Make sure the outlet is not controlled by a switch or timer and

is operable.

not controlled by a switch or timer.

computer and both are turned on.

6-6

Only the P power light is on, but nothing prints

Possible cause Solution

The interface cable is not connected securely.

The printer has an internal problem.

Your printer software or application software is installed incorrectly.

Your computer doesn’t have enough memory to handle the data in the file you are printing.

Printing is stalled in Spool Manager (Windows).

Your printer can’t use the modem port (Macintosh)

Printing is stalled in Monitor2 (Macintosh).

The print heads are clogged or the ink cartridges are too old.

Turn off your printer and computer. Then make sure the cable is connected securely and meets the printer’s specifications. (Use a fully shielded parallel cable on a PC or a Macintosh serial cable.)

Turn off the printer and computer, disconnect the interface cable, and run a printer check as described on page 6-2.

If you ran a printer check successfully, make sure your printer and application software are installed correctly. If you’re printing on a Windows 95 network, you may need to set up your printer for network printing, as described in Chapter 4.

Try one of the following:

◗ Reduce the resolution of your image. ◗ Select fewer colors or a lower resolution for your monitor. ◗ Add more memory to your computer.

Delete the stalled print jobs in Spool Manager and resume printing; see Chapter 4 for instructions.

If your Macintosh has a built-in modem, connect the printer to the printer port.

Open the Extensions folder, EPSON folder, and Spool folder. Then delete any queued files.

If the printer sounds like it’s trying to print but doesn’t feed paper, clean the print heads; see Chapter 5 for instructions. If cleaning doesn’t help, replace the cartridges. For information on cartridge life and replacement instructions, see Chapter 5.

Troubleshooting

paper out light is flashing or on

The

Possible cause Solution

If flashing, paper is jammed.

If on, paper is used up or loaded incorrectly.

Remove the paper and follow the guidelines for preventing jams on page 6-12.

Load paper or remove the stack and reload it as described in the

Quick Setup

to turn off the light and resume printing.

guide or Chapter 3. Then press the E load/eject button

6-7

Troubleshooting

A B black or A color ink out light is flashing or on

Possible cause Solution

If flashing, the ink supply is getting low.

If on, the ink cartridge is empty.

and Plights are flashing

The

Possible cause Solution

A carriage error has occurred.

All the lights are flashing

Possible cause Solution

You haven’t removed all the packing material from the printer.

An internal error may have occurred.

You need to replace the indicated ink cartridge soon. Make sure you have a new cartridge, then see Chapter 5 for instructions.

You must replace the indicated ink cartridge; see Chapter 5 for instructions.

Remove any paper in the printer. Press the about 30 seconds. Then press it again. Turn the printer off, wait a few seconds, and then turn it on and try printing again. If the error is not cleared, contact EPSON as described in the Introduction.

Remove the packing material, following the instructions on the Notice Sheet in the box.

Turn off your printer, wait a few seconds, and turn it on again. If the lights still flash or stay on, contact EPSON as described in the Introduction.

E load/eject button for

The printer has finished charging the ink cartridge, but the flashing

Possible cause Solution

The ink cartridge clamp isn’t locked down.

Packing material remains in the printer.

The printer needs to initialize.

Press down on the clamp to lock it into place.

Remove the packing material, following the instructions on the Notice Sheet in the box.

If the printer is not moving or making noise, but the light is still flashing for more than 5 minutes, turn the printer off. If the light is still flashing when you turn it back on, contact EPSON as described in the Introduction.

6-8

power light is still

Troubleshooting

The printer software installed with Windows 3.1 does not work correctly after you upgrade to Windows 95

Possible cause Solution

Your printer software is not set up correctly for Windows 95.

After you install your printing software, you see the Windows 95 New Hardware found window

Possible cause Solution

An operating system error has occurred.

You see a spooling error message (Windows)

Possible cause Solution

Spooling error messages or very slow printing may be caused by temporary files.

Your hard drive is too full. Delete unnecessary files to make room on the drive. Your computer doesn’t

have enough memory for the file you’re printing.

Reinstall the printer software after installing Windows 95.

Click Do not install a driver, and then click OK.

Change the Spool Manager default directory, following the instructions in Chapter 4.

Try one of the following:

◗ Reduce the resolution of your image. ◗ Select fewer colors or a lower resolution for your monitor. ◗ Add more memory to your computer.

In Windows 95, the Status Monitor box does not appear with the Despooler

Possible cause Solution

The Windows Print Manager is interfering with the Status Monitor.

Make sure Use Print Manager for this port is not checked in the Spool Manager Queue setup. See Chapter 4 for more information.

You see a type 11 or memory error message (Macintosh)

Possible cause Solution

You may need to increase the memory allocation for your application, EPSON Monitor2, or both.

Choose Get Info from the File menu when your application is active and increase the memory requirements. See Chapter 4 for more information. Or turn off background printing (you won’t be able to use Monitor2).

6-9

Troubleshooting

A portion of your image doesn’t print (Macintosh)

Possible cause Solution

Your system doesn’t have enough available memory.

You may need to increase the memory allocation for your application, EPSON Monitor2, or both.

Printing is too slow

Possible cause Solution

Your printer software options are set incorrectly.

Your system doesn’t have enough resources.

You’re using background printing on a Macintosh.

Your port settings are incorrect in Windows 95.

Close any other applications you are running or turn off background printing.

Choose Get Info from the File menu and increase the memory requirements. See Chapter 4 for more information. Or turn off background printing (you won’t be able to use Monitor2).

For faster printing, try the following:

◗ Set Print ◗ Turn MicroWeave off. ◗ Turn High ◗ Choose No ◗ Choose Black ink.

See Chapters 1 and 2 for more information. ◗ Clear space on your hard disk drive or run a defragmentation

utility.

◗ Don’t run too many applications at the same time. ◗ Turn off virtual memory. ◗ Increase your system’s memory (RAM)

Choose Get Info from the File menu and increase the memory requirements for information. Or turn off background printing (you won’t be able to use Monitor2).

Change your default spool directory and disable port settings as described in Chapter 4.

Quality to Economy.

Speed on.

Halftoning.

EPSON Monitor2. See Chapter 4 for more

Your printer switches to the modem port or won’t confirm on the printer port (Macintosh)

Possible cause Solution

Your system has extension conflicts.

You’re using an AppleTalk cable.

Make sure AppleTalk disable the AppleShare, FileShare, and PrinterShare extensions. Set your printer and any unused printers to the printer port. Then restart your system.

Make sure you’re using a standard Apple System Peripheral-8 cable, and it’s securely connected at both ends.

is inactive. In the Extensions Manager,

6-10

Troubleshooting

Your printer icon doesn’t appear in the Chooser (Macintosh)

Possible cause Solution

Your system has extension conflicts.

When you select your printer in the Chooser, you see a message that it can’t be used

Possible cause Solution

A system crash may have corrupted your printer software.

You get a type 39 error on the Macintosh

Possible cause Solution

You’re using System 7.5.2 Run a printer check as described on page 6-2. If the printer works

In the Extensions Manager, disable Quick Draw GX. Make sure

EPSON Monitor2 and EPSON Stylus Color are enabled, then restart

your Macintosh.

In your Extensions folder, delete Monitor2, and the EPSON folder. Then reinstall the printer driver software.

correctly, remove and reinstall your printer driver software. To remove it, delete

EPSON folder from your Extensions folder. Then reinstall the

driver. You may also need to upgrade your system software.

EPSON Stylus (EX), EPSON Monitor2, and the

EPSON Stylus (EX), EPSON

Fixing Paper Problems

You can avoid most paper handling problems by doing the following:

◗ Use smooth, high-quality media designed for ink jet

printers that meets the media specifications in the Appendix.

◗ Follow all loading and handling instructions included with

the media.

◗ Load the media with the printable side face up, as described

in the Quick Setup guide or Chapter 3.

If you have problems with paper feeding, paper jams, or ejected paper, check here for solutions.

6-11

Troubleshooting

Paper doesn’t feed

Try this Then do this

Remove the stack of paper from the sheet feeder

Multiple pages feed at the same time

Try this Then do this

Remove the stack of paper. ◗ Make sure the paper isn’t too thin (see the paper specifications

Check that the paper:

◗ Isn’t curled or creased. ◗ Isn’t too old (see Chapter 3 or your paper packaging for more

information).

◗ Isn’t loaded above the arrow on the left edge guide. ◗ Isn’t jammed inside the printer. (If the S paper out light is

flashing, paper is jammed.)

Then reload the paper as described in Chapter 3, making sure the left edge guide is adjusted to fit the paper’s width.

in the Appendix).

◗ Fan the edges of the stack of paper to separate the sheets. ◗ Reload the paper as described in the

Chapter 3.

◗ If too many copies of a page or document are printing, check

the Copies settings in both the printer settings dialog box and your application program. See Chapter 1 for more information.

Quick Setup

guide and

Paper jams inside the printer

Try this Then do this

Turn off your printer, open the cover, and remove all the paper that’s inside, including any small pieces that may have torn off.

Reload the paper as described in the Chapter 3. If your paper jams frequently, make sure you:

◗ Use smooth, high-quality paper, loaded printable side up. ◗ Fan the stack and then even the edges before loading it. ◗ Don’t load paper above the arrow mark on the left edge guide. ◗ Adjust the left edge guide to fit the width of your paper.

6-12

Quick Setup

guide and

Paper doesn’t eject fully or is wrinkled

Possible cause Solution

If the paper doesn’t eject fully, you may have set the wrong paper size.

If it’s wrinkled when it comes out, the paper may be damp or too thin.

Press the E load/eject button to eject the paper. Then make sure you select the correct paper size in your application or printer software. (See the paper specifications in the Appendix for the paper sizes you can print with.)

See the paper specifications in the Appendix for paper thicknesses you can print with, as well as environmental requirements for storage.

Solving Miscellaneous Printout Problems

If your printout results are not what you expected, try these solutions.

Characters are incorrect or garbled

Possible cause Solution

Your printer is not the Windows default printer.

Your printer is not selected in the Macintosh Chooser.

Printing is stalled in Spool Manager (Windows).

If you’re using background printing on a Macintosh, spooled data may be corrupted.

AppleTalk is activated on a Macintosh.

The interface cable is not securely connected.

You’re using a switch box with your printer.

Select your printer as the default Windows printer. See your Windows documentation or online help for instructions.

Open the Chooser and select your printer. See the guide for instructions.

Delete the stalled print jobs in Spool Manager following the instructions in Chapter 4. Then try printing again.

Open the Extensions folder, EPSON folder, and Spool folder. Then delete any queued files. Increase the memory requirements for EPSON Monitor2, following the instructions in Chapter 4.

If your printer is connected to the printer port, open the Chooser and make sure AppleTalk is inactive.

Turn off your printer and computer. Then make sure the cable is connected securely and meets the printer’s specifications.

Connect the printer directly to your computer and try printing again.

Troubleshooting

Quick Setup

6-13

Troubleshooting

The margins are incorrect

Possible cause Solution

Margins are set incorrectly in your software application.

Paper settings in the printer software are incorrect for your paper size.

The image is inverted as if viewed in a mirror

Possible cause Solution

You used a Flip option in your application software or the printer software.

Horizontal

The printer prints blank pages

Possible cause Solution

Your printer is not the Windows default printer.

Your printer is not selected in the Macintosh Chooser.

Paper settings in the printer software are incorrect for your paper size.

The print head nozzles are clogged.

Check your software documentation for instructions on selecting the correct margins for your paper size. Make sure the margins are within the printable area of the page. See the Appendix for more information.

Select the correct paper settings for your paper size. Make sure the Printable Area setting is correct for your project. See Chapters 1 and 3 for more information.

Turn off the Flip Horizontal or mirror setting in your application software or the printer software. See Chapter 2 for information.

Select your printer as the default Windows printer. See your Windows documentation or online help for instructions.

Open the Chooser and select your printer. See the guide for instructions.

Select the correct paper settings for your paper size. See Chapter 1 for more information.

Clean the print heads following the instructions in Chapter 5.

Quick Setup

6-14

Something on the page is wrong or missing

Possible cause Solution

Settings in your application software are incorrect.

The interface cable in not connected properly.

You have the wrong port selected on your Macintosh.

Your Macintosh has a built-in modem.

Adjust the settings in your application

Make sure the cable is securely connected to both the printer and computer.

If your Macintosh has only one serial port, open the Chooser, click the EPSON Stylus (EX) icon, and then select the modem port.

Connect the interface cable to the printer port. Then open the Chooser, click the EPSON Stylus (EX) icon, and then select the printer port.

Troubleshooting

6-15

Specifications

Printing

Printing method EPSON’s exclusive drop-on-demand Micro Piezo ink jet technology Nozzle configuration 32 nozzles × 6 (black, cyan, magenta, yellow, light cyan, light

Printable columns and printing speeds

Resolution Maximum 720 dpi × 720 dpi Print direction Bidirectional with logic seeking Control code ESC/P Raster Line spacing 1/6 inch, programmable in 1/360-inch increments Paper feed speed 66.6 milliseconds per 1/6-inch line Input buffer 64KB Character tables The characters for PC437 (US, Standard Europe) and PC850

magenta) 20 inches per second (printable area 8.26 inches)

Print quality Available dots

180 dpi 1488 360 dpi 2976 720 dpi 5952

™

(Multilingual) can be selected using the following procedure: When the printer is off, hold down the

the P power button. Then release both buttons. This changes the character table to PC850. Repeat the procedure to change it back to PC437. You can run a printer check as described on page 6-2 to verify the current character table.

R cleaning button and press

A-1

Specifications

Paper

Paper type Size Paper types Thickness Weight Single sheets Letter (8.5 × 11 inches)

Transparencies, Glossy film, Glossy paper

Adhesive sheets

Envelopes No. 10 9.5 × 4.1 inches

Index cards A6 (105 × 148 mm)

Legal (8.5 × 14 inches) Statement (5.5 × 8.5 inches) Executive (7.5 × 10 inches) A4 (210 × 297 mm) A5 (148 × 210 mm) B5 (182 × 257 mm)

Letter (8.5 × 11 inches) A4 (210 × 297 mm) A6 (105 × 148 mm, glossy film only) Photo paper (4 × 6 inches)

A4 (210 × 297 mm) Self adhesive sheets

(240 × 104 mm)

DL 8.7 × 4.3 inches

(220 × 110 mm)

C6 4.4 × 6.4 inches

(114 × 162 mm)

5 × 8 inches (127 × 203 mm) 10 × 8 inches (254 × 203 mm)

Plain bond paper and special ink jet papers distributed by EPSON

Transparencies, glossy paper, and glossy film distributed by EPSON

distributed by EPSON

Plain bond paper or air mail paper

Ink jet cards distributed by EPSON

0.003 to 0.004 inch (0.08 to 0.11 mm)

0.006 to 0.017 inch (0.16 to 0.43 mm)

17 to 24 lb (64 to 90 g/m

12 to 20 lb (45 to 75 g/m

)

Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, samples of paper stock before purchasing large quantities or printing large jobs.

Poor quality paper may reduce print quality and cause paper jams and other problems. If you encounter problems, switch to a higher grade of paper.

Do not load curled or folded paper.

EPSON ink jet papers and other special media are only usable under normal conditions:

Printouts on

EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test

Temperature: 59 to 77°F (15 to 25°C) Humidity: 40 to 60% RH

EPSON Photo Quality Glossy Film should be stored under the following conditions:

Temperature: 59 to 86°F (15 to 30°C) Humidity: 20 to 60% RH

A-2

Printable area

Specifications

B-L

B-R

A: The minimum top margin is 0.12 inch (3.0 mm).

When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 1.2 inches (30 mm).

B: The minimum left margin is 0.12 inch (3.0 mm).

The minimum right margin for letter and legal size paper is 0.35 inch (9.0 mm). The minimum right margin for other sizes of paper is 0.12 inch (3.0 mm).

The minimum right margin for envelopes is as follows:

0.28 inch (7 mm) for DL envelopes.

1.10 inches (28 mm) for No. 10 envelopes.

0.12 inch (3 mm) for C6 envelopes.

C: The minimum bottom margin is 0.54 inch (14.0 mm).

Note: Always load paper into the sheet feeder short edge first. However, envelopes should be loaded long edge first.

B-L

EnvelopeSingle sheet

B-R

A-3

Specifications

Ink Cartridge

Specification Black ink cartridge (S020093) Color ink cartridge (S020110)

Color(s) Black Cyan, Magenta, Yellow, Light Magenta,

Print capacity* 540 pages/A4 (ISO/IEC 10561 Letter Pattern

Cartridge life 2 years from production date (if unopened)

Storage temperature

Transit temperature

Freezing temperature**

Dimensions 0.7 (W) × 2.1(D) × 1.5 (H) inches

* The print capacity may vary, depending on how often you use the print head cleaning function. ** It thaws and is usable after approximately 3 hours at 77 °F (25 °C).

at 360 dpi)

(within 6 months after opening package, at 77 °F (25 °C)) –4 to 104 °F (–20 to 40 °C)

1 month at 104 °F (40 °C) –22 to 140 °F (–30 to 60 °C)

1 month at 104 °F (40 °C) 120 hours at 140 °F (60 °C)

3.2 °F (–16 °C) –0.4 °F (–18 °C)

19.8 (W) × 52.7(D) × 38.5 (H) mm

Caution: To ensure good results, use genuine EPSON ink cartridges. Other products may cause damage to your printer not covered by EPSON’s warranty.

Light Cyan 190 pages (A4, 360 dpi, 5% duty each color)

2.0 (W) × 2.1(D) × 1.5 (H) inches

51.4 (W) × 52.7 (D) × 38.5 (H) mm

Don’t use an ink cartridge if the date on the package has expired.

Mechanical

Paper feed method Friction Paper path Sheet feeder, rear entry Sheet feeder capacity 100 sheets at 17 lb (64 g/m Dimensions

Storage Width: 16.9 inches (429 mm)

Depth: 10.8 inches (275 mm) Height: 6.6 inches (168 mm)

Printing Width: 16.9 inches (429 mm)

Depth: 24.1 inches (613 mm)

27.4 inches (695 mm) when printing transparencies

Height: 12.2 inches (309 mm)

7.7 inches (196 mm) when printing transparencies

Weight 11.5 pounds (5.2 kg) without the ink cartridges

A-4

) paper

Electrical

Specification 120V Model 220−240V Model

Input voltage range 103.5 to 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.4A 0.2A Power consumption Approx. 15W (ISO/IEC 10561 Letter Pattern)

Note: Check the label on the back of the printer for the voltage of your printer.

Environmental

Temperature Operation: 50 to 95 °F (10 to 35 °C)

Storage:

Humidity Operation: 20 to 80% RH (without condensation)

Storage: 5 to 85% RH (stored in shipping container, without condensation)

–4 to 140 °F (–20 to 60 °C), stored in shipping container

1 month at 104 °F (40 °C) 120 hours at 140 °F (60 °C)

Specifications

Safety Approvals

Safety standards UL 1950 with D3, CSA C22.2 No.950 with D3 EMC FCC part 15 subpart B class B, CSA C108.8 class B

Interface Your printer is equipped with an 8-bit parallel interface and a serial

interface.

Parallel interface The built-in parallel interface has the following characteristics:

Forward channel Data format: 8-bit parallel, IEEE-1284 compatibility mode

Synchronization: Handshake timing: BUSY and Signal level: TTL compatible Connector: 57-30360 Amphenol connector or equivalent

STROBE pulse

ACKNLG signals

A-5

Specifications

Reverse channel Transmission mode: IEEE-1284 Nibble mode

Adaptable connector: 57-30360 Amphenol Connector or equivalent Synchronization: Refer to the IEEE-1284 specification Handshaking: Refer to the IEEE-1284 specification Signal level: IEEE-1284 Level 1 device Data transmission timing: Refer to the IEEE-1284 specification

Serial interface The printer’s built-in serial interface is based on the RS-423 standard.

Initialization The printer can be initialized (returned to a fixed set of conditions) in

This interface has the following characteristics: Standard: Based on RS-423 Synchronization: Synchronous Bit rate: Approx. 900 Kbps Handshaking: X-ON/X-OFF DTR protocol Word format:

Data bit: 8 bits Parity bit: None Start bit: 1 bit Stop bit: 1 bit

Connector: 8-pin mini-circular connector Recommended cable: Apple System Peripheral-8 cable (Part number

M0197)

these ways:

Hardware initialization

Software initialization

Hardware initialization

Software initialization

∗ The printer is turned on. ∗ The printer receives an INIT

interface. ∗ Software sends the ESC @ (initialize the printer) command.

signal from the parallel

When the printer is turned on, the printer mechanism is initialized, the input and print buffers are cleared, and all settings return to their default values. However, the printer mechanism is not initialized if the printer is turned on within 10 seconds after being turned off. In this case, the printer caps the print head, and ejects any paper in the paper path.

Software initialization clears the print buffer and returns all settings to their default values. However, software initialization does not initialize the printer mechanism or clear the data buffer.

A-6

Glossary

banding The horizontal lines that sometimes appear in a printed image.

Index

Advanced mode, selecting,

2-1 to 2-3

Advanced settings

custom

, 2-4 to 2-6

predefined Aligning print heads Automatic mode

Background printing, Macintosh,

4-6 Banding Blank pages Blurry printouts Brightness setting

Cards, see Photo Quality Ink Jet

media Characters, garbled Cleaning

print heads

printer Cleaning sheets Color Adjustment modes Color problems Colorimetric setting ColorSync CompuServe Contrast setting Control code Control panel

lights

using Custom paper size

, 2-1 to 2-4

, 6-3to 6-4

, 6-14

, 6-5

, 5-1 to 5-3

, 5-9

, 3-3

, 6-4

, 2-3, 2-7to 2-11

, 6

, 2-8

, A-1

, 1-9

, 1-9, 6-6 to 6-8

, 5-8, 6-4

, 1-3, 1-7

, 2-8

, 6-13

, 2-8

, 2-10

, 3-9 to 3-13

Custom settings

color

, 2-7 to 2-9

print quality project types saving

special effects Customer Care Centers Cyan setting

Default printer options, setting,

1-4 Deleting print job Despooler Dithering Draft printing

Economy setting, 2-3 Electrical specifications E

NERGY STAR, 6

Energy-saving tips Envelopes

printing

specifications Environmental specifications EPSON

Accessories

Customer Care Centers

Electronic Support Services

5 to 6

help

, 4to 6

media

World Wide Web site

, 2-4to 2-6

, 2-3

, 2-11

, 2-4to 2-6

, 4

, 2-8

, 4-3

, 1-5, 4-5

, 2-5

, 2-3

, A-5

, 7

, 3-7

, A-2, A-3

, A-5

, 5

, 4

, 1-8, 3-1 to 3-2

, 5

I-1

Faint printouts, 6-5, 6-6

Fax-on-Demand Film, see Photo Quality Glossy

media Flip Horizontal setting Forms, printing

Glossy media

choosing

printing

specifications

Halftoning setting, 2-5 Head Cleaning utility Help

, 4 to 6

Horizontal banding

ICM (Image Color Matching), 2-3,

2-7 to 2-9 Index cards, see Photo Quality Ink

Jet media Initialization Ink cartridge

replacing

specifications Ink jet cards

choosing

printing

specifications Ink jet paper

choosing

printing

specifications Ink level Ink setting Interface specifications

Internet Iron-On Transfer Paper

, 1-5, 4-5, 4-8

parallel

serial

, A-6

, 5

choosing

printing

, 6

, 3-3

, 1-8

3-5to3-6

, A-2

, A-6

, 5-3 to 5-7

, A-4

, 1-8

, 3-8

, A-2

, 1-8

, 3-3, 3-4

, A-2

, 2-5

, A-5

, 1-8

, 2-6, 3-8

, 5-2

, 6-3

6-14

Jammed paper, 1-9, 6-12 Journal files

Legal-size paper, 3-3 Letterhead Lever, thickness Lights, using

Macintosh

interface specifications managing print jobs from

Monitor2 printing from

system requirements, 2 Magenta setting Maintaining printer Managing print jobs

Macintosh

Windows Margins

problems

specifications

with multiple sheets Mechanical specifications Media Type setting

3-1 to 3-2 MicroWeave setting Mirror images Monitor2 Moving printer

Network

path

printing Nozzle Check

pattern

utility

, 4-2, 4-10

, 3-3

, 3-7

, 1-9, 6-1, 6-6 to 6-8

4-6 to 4-9

, 4-6

, 1-6 to 1-7

, 2-8

, 5-1 to 5-9

, 4-6to 4-9

, 4-1 to 4-5

, 6-14

, A-3

, 3-6

, 1-3, 1-7,

, 2-6

, 4-6

, 5-10

, 4-11

, 4-9 to 4-12

, 5-3, 6-2

, 5-2 to 5-3

, A-6

A-4

I-2

Epson Stylus Photo User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

Windows System Requirements

Macintosh System Requirements

How To Use Your Manuals

Warnings, Cautions, Notes, and Tips

Where to Get Help

Electronic Support Services

ENERGY STAR Compliance

Energy-saving Tips

Important Safety Instructions

Printing from Windows

Setting Printer Options from Windows Applications

Setting Default Printer Options

Checking Printer Status

Printing from a Macintosh

Choosing Paper and Other Media

What To Do When the Printer Lights Flash

Using Predefined Advanced Settings

Customizing Print Quality and Special Effects

Customizing Color Settings

Using ColorSync on the Macintosh

Saving Custom Settings

Using Special Media

Letterhead, Pre-printed Forms, and Legal-size Paper

EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper

EPSON Photo Quality Glossy Paper, Film, and Transparencies

Envelopes

EPSON Photo Quality Ink Jet Cards

EPSON Iron-On Transfer Paper

EPSON Photo Quality Self Adhesive Sheets

Printing Panoramic Images and Other Custom Size Projects

Printing a Panoramic Image from Windows

Printing a Panoramic Image from a Macintosh

Managing Print Jobs in Windows

Using the Spool Manager

Using the Status Monitor

Managing Print Jobs on a Macintosh

Using Monitor2

Using the Macintosh Status Monitor

Network Printing on a PC

Setting Up the Host System

Setting Up Remote Systems

Setting Up Your Network Path in Windows 95

Cleaning the Print Heads

Using the Head Cleaning Utility

Using the Control Panel

Examining the Nozzle Check Pattern

Replacing an Ink Cartridge

Removing an Empty Ink Cartridge

Installing the New Cartridge

Replacing an Outdated Ink Cartridge

Aligning the Print Heads

Cleaning the Printer

Transporting the Printer

Diagnosing Problems

Running a Printer Check

Improving Print Quality

The printed image has horizontal banding

Vertical lines are misaligned or vertical banding appears

The printed image has incorrect or missing colors

The printed image is faint or has gaps

The printed image is blurry or smeared

Color documents print in black and white

Solving Printing Problems

Fixing Paper Problems

Multiple pages feed at the same time

Paper jams inside the printer

Solving Miscellaneous Printout Problems

The margins are incorrect

The image is inverted as if viewed in a mirror

The printer prints blank pages

Something on the page is wrong or missing

Printing

Paper

Ink Cartridge