No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information
contained herein is designed only for use with this Epson printer. Epson
is not responsible for any use of this information as applied to other
printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the
purchaser of this product or third parties for damages, losses, costs, or
expenses incurred by the purchaser or third parties as a result of
accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson Corporation's operating
and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or
problems arising from the use of any options or any consumable
products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage
resulting from electromagnetic interference that occurs from the use of
any interface cables other than those designated as Epson Approved
Products by Seiko Epson Corporation.
®
EPSON
Your Vision are trademarks of Seiko Epson Corporation.
is a registered trademark and PictureMate™ and Exceed
is a registered trademark of Iomega Corporation.
SDHC™ is a trademark.
Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick
PRO Duo, Memory Stick Micro, MagicGate Memory Stick, and
MagicGate Memory Stick Duo are trademarks of Sony Corporation.
xD-Picture Card™ is a trademark of Fuji Photo Film Co.,Ltd.
General Notice: Other product names used herein are for identification
purposes only and may be trademarks of their respective owners.
Epson disclaims any and all rights in those marks.
must be followed carefully to avoid bodily injury.
Cautions
c
must be observed to avoid damage to your
equipment.
Notes
contain important information and useful tips on the
operation of your printer.
Important Safety Instructions
Read all of the instructions in this section before using
your printer. Also, be sure to follow all warnings and
instructions marked on the printer.
When choosing a place for the printer
Observe the following when choosing a place for the
printer:
❏Place the printer on a flat, stable surface that extends
beyond the base of the printer in all directions. If you place
the printer by the wall, leave more than 10 cm between the
back of the printer and the wall. The printer will not operate
properly if it is tilted at an angle.
❏When storing or transporting the printer, do not tilt it, stand
it on its side, or turn it upside down. Otherwise, ink may leak
from the cartridge.
❏Leave enough space in front of the printer for the paper to
be fully ejected.
❏Avoid places subject to rapid changes in temperature and
humidity. Also, keep the printer and the AC adapter away
from direct sunlight, strong light, water, or heat sources.
❏Do not leave the printer in a place subject to high
temperature, such as in a car. Also, keep the printer away
from direct sunlight, strong light, and heat sources.
Otherwise, the printer may be damaged or ink may leak.
❏Avoid places subject to dust, shock, or vibration.
4Safety Instructions PictureMate PM 260 / PM 290
Page 5
❏Leave enough room around the printer to allow for sufficient
ventilation.
❏Place the AC adapter near a wall outlet where the plug can
be easily unplugged.
❏Do not place or store the printer and the AC adapter
outdoors.
When setting up your printer
Observe the following when setting up the printer:
❏Do not block or cover the vents and openings in the printer.
❏Power supply cords should be placed to avoid abrasions,
cuts, fraying, crimping, and kinking. Do not place objects
on top of power-supply cords and do not allow the AC
adapter or power-supply cords to be stepped on or run over.
Be particularly careful to keep all power-supply cords
straight at the ends and the points where they enter and
leave the AC adapter.
❏Use only the power-supply cords that comes with this
product. Use of another cord may result in fire or electrical
shock, or injury.
❏The AC adapter model A381H is designed for use with the
printer with which it was included. Do not attempt to use it
with other electronic devices unless specified.
❏Use only the type of power source indicated on the AC
adapter's label, and always supply power directly from a
standard domestic electrical outlet with the AC power cord
that meets the relevant local safety standards.
Warning:
w
Refer to the rating plate for the voltage and
check that the appliance voltage
corresponds to the supply voltage.
❏Avoid using outlets on the same circuit as photocopiers or
air control systems that regularly switch on and off.
❏Avoid using electrical outlets controlled by wall switches or
automatic timers.
❏Keep the entire computer system away from potential
sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏Do not use a damaged or frayed power cord and the AC
adapter.
❏If you use an extension cord with the printer, make sure that
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord's ampere rating.
Also, make sure that the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet's
ampere rating.
❏Never disassemble, modify, or attempt to repair the AC
adapter, power cord, printer, and options by yourself except
as specifically explained in the printer's guides. Doing so
may result in injury, electric shock, or fire.
English
PictureMate PM 260 / PM 290 Safety Instructions5
Page 6
❏Unplug the printer, and refer servicing to qualified service
personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the
printer or the AC adapter; the printer or the AC adapter has
been dropped or the casing damaged; the printer or the AC
adapter does not operate normally or exhibits a distinct
change in performance. (Do not adjust controls that are not
covered by the operating instructions.)
❏Do not use with wet hands.
❏If you plan to use the AC adapter in Germany, the building
installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and
over-current protection for this printer.
For United Kingdom users
❏Important: The wires in the mains lead fitted to this
appliance are coloured in accordance with following code:
Blue - Neutral, Brown - Live
If you have to fit a plug:
❏As the colours of the mains lead of the appliance may not
match the coloured markings used to identify the terminals
in a plug, please observe the following:
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the
plug marked with the letter L.
❏If damage occurs to the plug, replace the cord set or consult
a qualified electrician.
When using the printer
Observe the following when using the printer:
❏If you use the printer in places where the use of electronic
devices is limited, such as in airplanes or hospitals, follow
all instructions in those places.
❏Do not insert objects through the slots in the printer.
❏Take care not to spill liquid on the printer and the AC
adapter.
❏Do not put your hand inside the printer or touch the photo
cartridge during printing.
❏Do not use aerosol products that contain flammable gases
inside or around this product. Doing so may cause fire.
❏Always turn the printer off using the d On button. Do not
unplug the printer or turn off the power to the outlet until the
power light goes out.
❏Before transporting the printer, make sure that the photo
cartridge is in place.
❏Leave the photo cartridge installed. Removing the cartridge
can dehydrate the print head and may prevent the printer
from printing.
6Safety Instructions PictureMate PM 260 / PM 290
Page 7
When using a memory card
❏Use only memory cards compatible with the printer. See
“Inserting a Memory Card” on page 13
When using LCD screen
❏Keep this printer at least 22 cm away from cardiac
pacemakers. Radio waves from this printer may adversely
affect the operation of cardiac pacemakers.
❏Do not use this printer near automatically controlled devices
such as automatic doors or fire alarms. Radio waves from
this printer may adversely affect these devices, and could
lead to accidents due to malfunction.
English
❏The LCD screen may contain a few small bright or dark
spots, and because of its features it may have an uneven
brightness. These are normal and do not indicate that it is
damaged in any way.
❏Only use a dry, soft cloth to clean the LCD screen. Do not
use liquid or chemical cleansers.
❏If the LCD screen on your printer's control panel is
damaged, contact your dealer. If the liquid crystal solution
gets on your skin, wash them thoroughly with soap and
water. If the liquid crystal solution gets into your eyes, flush
them immediately with water. If discomfort or vision
problems remain after a thorough flushing, see a doctor
immediately.
When using BLUETOOTH wireless
technology (PictureMate PM 290 Only)
❏Do not use this printer inside medical facilities or near
medical equipment. Radio waves from this printer may
adversely affect the operation of electrical medical
equipment.
❏If you use this printer on airplanes, where the use of
electronic devices is limited, follow all instructions on the
airplanes.
When using the optional BLUETOOTH
Photo Print Adapter (PictureMate PM 260
Only)
Refer to the BLUETOOTH Photo Print Adapter's
documentation for the safety instructions.
PictureMate PM 260 / PM 290 Safety Instructions7
Page 8
When using the optional battery
❏If battery acid gets into your eyes or on your skin,
immediately rinse the affected area thoroughly with water
and seek medical treatment. If a battery is swallowed, seek
medical treatment immediately.
❏Use only an Epson Li-ion battery model D121A for this
printer according to the directions in the user
documentation. Replacing the battery with an incorrect
model may cause an explosion.
❏Use only AC adapter model A381H to charge the battery
and operate the printer.
❏Do not charge or use the battery with devices other than
the specified product. Using the battery with other devices
may damage the battery or other devices, or may cause an
explosion.
❏To protect against short circuits, do not remove the outside
case of the battery.
❏Do not handle the battery with wet hands or use them near
water.
❏Do not expose the battery to water or high humidity.
❏Do not drop, puncture, disassemble, mutilate, or
short-circuit the battery.
❏Do not place the battery near or into fire or water.
❏Do not use the battery that is leaking or damaged in any
way.
❏Do not charge the battery on devices except this printer.
❏Do not charge the battery near open flame or in very hot
locations.
❏Keep the battery away from heat sources.
❏Do not leave the battery in a vehicle to prevent the battery
from overheating.
❏Do not insert objects into any openings as they may touch
dangerous voltage points or short-circuit components.
❏Prevent the battery from coming into contact with metal
objects that could short-circuit it, such as coins or keys.
❏Do not solder wires or terminals directly to the battery.
❏Do not touch battery terminals.
❏Keep the battery away from open flame if they leak or smell
strange.
❏If overheating, discoloration, or deformation occur, remove
the battery from the printer and do not use it.
❏Charge the battery before using it if it has not been used
for a long period.
8Safety Instructions PictureMate PM 260 / PM 290
Page 9
When storing the optional battery
When handling photo cartridges
❏When not using the printer for a long period of time, remove
the battery from the printer and store them separately to
avoid over-discharging the battery.
❏Do not store the battery where the temperature or humidity
is very high.
❏Store the battery out of children's reach.
When disposing of the optional battery
Before disposing of the battery, make sure you
discharge them completely.
Warning:
w
❏Do not dispose of batteries as ordinary
refuse. Instead, dispose of them in a
collection or recycle box in accordance with
local laws.
❏Do not incinerate or dispose of the battery
in fire.
Observe the following when handling photo cartridges:
❏Do not shake photo cartridge after removing it from the bag;
this can cause leakage.
❏Do not remove or tear the label on the cartridge; this can
cause leakage.
❏Use the photo cartridge before the date printed on the
cartridge carton.
❏Do not dismantle photo cartridges or try to refill them. This
could damage the print head.
❏After bringing a photo cartridge inside from a cold storage
site, allow it to warm up at room temperature for at least
three hours before using it.
❏Store photo cartridges in a cool, dark place.
❏The IC chip on the photo cartridge retains a variety of
cartridge-related information, such as the photo cartridge
status so that the cartridge may be removed and reinstalled
freely.
English
PictureMate PM 260 / PM 290 Safety Instructions9
Page 10
Printer Parts and Functions
Control Panel Functions
1
23 46 85
PartsFunction
1dOn buttonPress to turn the printer on and off.
2x Menu buttonPress to enter the Menu mode for the print
3y Back buttonPress to cancel the current operation on the
4OK buttonFunctions as shown in the LCD screen.
5udlr 4-way
scroll button
10
9
7
6 Display button Press to change the view of the screen.
7 Zoom buttonPress to enlarge parts of your photo.
8 Stop/Clear
button
9z Print buttonPress to start printing.
10Save to CD
button
settings or maintenance options.
LCD screen and return to the previous menu.
Press to move the cursor on the LCD screen.
Press to cancel printing or to clear the
number of copies and the editing settings.
Shortcut button to save data to an external
device or the internal CD drive (PM 290 only).
10Printer Parts and Functions PictureMate PM 260 / PM 290
Page 11
Understanding the LCD screen
13
1The printing stage for this job.
2Optional battery status.
2
4
5
3Appears when ink is low.
4The number of copies for the selected photo.
5The total number of photos you selected to print.
6The number for the current photo.
7Total number of photos.
8Guidance. The icons show the buttons to press.
English
6
7
8
PictureMate PM 260 / PM 290 Printer Parts and Functions11
Page 12
Printer Parts
Top cover
Paper feeder
LCD screen
Edge guides
Memory card light
EXT. I/F (USB) port
DC inlet
Handle
CD/DVD tray
(For PictureMate
PM 290 only)
CD/DVD drive
(For Picture Mate
PM 290 Only)
Memory
card slots
USB port for computer
Output tray
12Printer Parts and Functions PictureMate PM 260 / PM 290
Battery
cover
Photo cartridge
Photo cartridge lever
Cartridge compartment cover
Page 13
Preparing to Print
Note:
The illustrations in this section show the PictureMate
PM 260. The instructions for the PM 290 are the same.
Inserting a Memory Card
1. Move the handle to the back. Then open the top
cover.
Top cover
Handle
2. Raise and adjust the LCD screen so that you can
see it well.
English
PictureMate PM 260 / PM 290 Preparing to Print13
Page 14
3. Open the output tray.
4. Press d On.
Push
Caution:
c
❏Insert just one card at a time.
❏Load your memory card only as shown
in the following table or you may
damage your printer, memory card, or
both. If you insert a card incorrectly,
you see an error message on the LCD
screen. Remove the memory card and
insert it correctly.
❏Do not press the button on the right
side of the lower card slot when you
insert a CompactFlash card or you
cannot remove the card.
5. Make sure the memory card light is off and no
cards are in both slots. Then insert a memory card
into the correct slot, as shown in the illustration.
14Preparing to Print PictureMate PM 260 / PM 290
❏If the CompactFlash card is not
recognized, remove the card and
insert it again.
❏Make sure you fit mini memory cards
with their adapters before inserting
them into the printer's memory card
slots. If you do not use an adapter, the
memory card and the printer may be
damaged.
Page 15
Upper slot
Lower slot
SDHC Memory Card
SD Memory Card
MultiMediaCard
Memory Stick
MagicGate Memory Stick
Memory Stick PRO
xD-Picture Card
xD-Picture Card Type M
xD-Picture Card Type H
miniSDHC card *
miniSD card *
Memory Stick Duo *
Memory Stick PRO Duo *
MagicGate Memory Stick Duo *
microSDHC card *
microSD card *
Memory Stick Micro *
* Adapter required
Memory
card light
turns on
Memory
card light
turns on
CompactFlash
Microdrive
6. The memory card light flashes and then stays on.
It takes a few seconds to recognize the memory
card. Now you can choose photos and layouts for
printing from the LCD screen. See “Basic Photo
Printing” on page 20.
For the latest information on memory cards available
for your printer, contact your dealer or regional Epson
sales office.
English
PictureMate PM 260 / PM 290 Preparing to Print15
Page 16
Removing the memory card
Lower slot
When you are ready to remove a memory card, make
sure the memory card light is not flashing, then remove
the memory card from the slot.
Caution:
c
Do not remove a card while the memory card
light is flashing; you may lose photos on your
card.
Upper slot
Push in the memory card.Pull the memory card out.
Press the button on the
right twice.
Pull the memory card out.
Loading Paper
When loading special paper distributed by Epson, read
the instruction sheets packed with the paper first.
Follow these steps to load PictureMate Photo Paper:
Caution:
c
Do not load plain paper; this may damage
PictureMate.
16Preparing to Print PictureMate PM 260 / PM 290
Page 17
1. Make sure the edge guides are slid to the sides.
Note:
❏You can load paper up to 20 sheets.
Edge guides
2. Place your paper in the center, with the glossy side
up.
Note:
Make sure paper is glossy side up to prevent
smearing.
3. Slide the edge guides against the paper. Make
sure they are snug, but not so tight that paper
cannot move.
Glossy side
❏When you need more paper, order a PictureMate
PicturePack. See “PicturePack , Paper, and
Options” on page 60 for more information.
Paper Handling Instructions
When storing printouts
❏Do not touch the printed side or stack your
printouts until the ink is dry.
❏To avoid scratching the image, be sure not to rub
the printed side of the paper. If the printed side is
rubbed too strongly, ink may come off the paper.
❏Do not stack printouts with the image sides
touching.
❏Do not stack printouts and conventional film
photographs with the image sides touching.
❏If you stack printouts, place a sheet of plain paper
or other absorbent paper between the individual
prints.
English
PictureMate PM 260 / PM 290 Preparing to Print17
Page 18
When storing unused paper
Return any unused paper to the original package, and
store it away from extreme temperatures, high
humidity, and bright lights.
When displaying printouts
❏When displaying your printouts indoors, Epson
recommends placing your printouts in glass
frames to preserve the colors in your image.
❏Avoid displaying your printouts outdoors or in a
place exposed to direct sunlight to prevent fading.
Note:
For best results, allow your prints to dry thoroughly for
24 hours before framing.
Inserting a CD/DVD into the CD/DVD
Drive (PictureMate PM 290 Only)
2. Push the eject button to open the CD/DVD tray,
and then gently pull out the CD/DVD tray. Place
the CD or DVD in the CD/DVD tray, and then
gently push the CD/DVD tray back in. A light on
the front of the CD/DVD tray flashes to indicate
that the CD or DVD is being read.
Ejecting the CD/DVD
You can view and print photos from a CD or DVD.
1. Make sure PictureMate is on.
18Preparing to Print PictureMate PM 260 / PM 290
1. Press the 5 eject button at the side of the CD/DVD
tray. The CD/DVD tray opens and you can remove
the CD/DVD.
Page 19
Choosing a Photo Source
If two or more sources such as a memory card and
external device are available, you need to set the
source of the photos by following this procedure
before you start printing photos.
1. Press x Menu.
2. Select Select, then press OK.
3. Select SelectSource then press OK.
4. Select Memory Card, CD (PM 290 only), or
External Device, and then press OK.
Note for PictureMate PM 290 users
If you want to print from a DVD, select CD as the
Select Source setting.
English
PictureMate PM 260 / PM 290 Preparing to Print19
Page 20
Basic Photo Printing
Changing the View of Photos on the LCD
Screen
You can change the view of photos displayed by
pressing the Display button.
Printing Selected Photos
1. Press l or r to select the photo you want to print,
and then press OK.
2. Press u or d to set the number of copies you want
to, and then press OK.
3. Repeat steps 1 and 2 for additional photos.
4. If you want to make optional settings such as
decorating your photo, see “Editing Your Photo”
on page 23.
5. Press z to preview the photo you want to print.
If you want to change the paper size or layout,
press x Menu, and then select Print Settings.
Select the paper size and the layout you want to
use from the Paper Size and the Layout settings.
For details, see “Making Paper and Print Layout
Settings” on page 23.
6. Press z.
Printing Groups of Photos
1. Press x Menu.
2. Select Select, and then press OK.
3. Select the menu you want to use to print, and then
Select By DateSelect photos by the date they were taken.
Select SourceSelect the source of the photos when two
Select FolderSelect a folder of photos from the internal
external device, or CD/DVD (PM 290
only).
or more sources are available.
& See “Choosing a Photo Source” on
page 19.
CD/DVD device (PM 290 only) or an
external device.
Note: This function is only available when
there are two or more folders.
4. Follow the on-screen instruction.
Note:
❏If you want to set the number of copies for
specified photos only, select the photo you
want to increase and press OK. Next, press
u and then press OK again.
❏If there is DPOF information on the memory
card, PictureMate enters DPOF print mode.
See the next section. To print all of the photos
on the memory card, press the y Back button,
and then cancel DPOF information from your
camera. Then follow the steps above.
Printing Enlarged Photos
1. Press l or r to select the photo you want to print,
and then press OK.
2. Press u or d to set the number of copies you want
to, and then press OK.
3. Press Zoom until the photo is enlarged to the
size you want, and then press u, d, l, or r to
adjust the view.
Note:
If you want to change the layout of your photo for,
example to portrait or landscape, press x Menu.
4. Press OK to confirm the image, and then press
OK again.
5. Press z to preview the photo, and then press z
again.
If your camera supports DPOF (Digital Print Order
Format), you can use it to preselect which photos and
how many copies you want to print. See your camera's
manual to choose photos for printing with DPOF, then
insert your memory card in PictureMate. PictureMate
automatically reads your preselected photos.
1. Load paper and a memory card that contains
DPOF data. The screen below appears on the
LCD screen.
2. Press OK to confirm the paper size and layout,
then press z.
Note:
If you want to print all of the photos on the memory
card, press the y Back button, and then cancel DPOF
information from your camera. After that, follow the
steps in “Printing Groups of Photos” on page 20.
You can select the print layout from the following
options.
10 × 15 cm 4 × 6"
BorderlessHalf Page
BorderProofsheet
2 Per PrintBackup Index
4 Per PrintDigital Size
ID
Prints two 50.8 × 50.8 mm size photos
and two 35 × 45 mm size photos
Prints 56 photos
as thumbnails
16:9 wide size
BorderlessGreetingCard
Border
Editing Your Photo
1. Press x Menu.
2. Select Print Settings or Edit, and then press OK.
3. Select the item you want to edit, and then follow
the on-screen instructions.
English
PictureMate PM 260 / PM 290 Printing Options23
Page 24
Print Settings
Paper Size *You can choose 10 × 15 cm (4 × 6 in) or 16:9 wide
Layout *See “Making Paper and Print Layout Settings” on
Fix Photos * **EnhanceUse this if a print does not look
Enhance *Adjust the mode according to the scene of your
Date Stamp *Print the date your photo was taken in the following
page 23
good; for example, this may correct
images that are too dark, too bright,
or backlit.
P.I.M.Process images according to the
OffPrints photos as is or bypasses
photo. Select Standard, People, Landscape, or Night scene. This function is only available when
you select Enhance as the Fix Photos option.
format. (day, month, year: 26.Aug.2007)
This function is only available when you select
Border, Borderless, 2 Per Print, Half Page, Digital
Size, or GreetingCard as the layout setting.
PRINT Image Matching
information or Exif Print information
in your digital files. This information
helps to ensure an accurate image
reproduction.
P.I.M. or Exif Print data (default
setting for files with no P.I.M. or Exif
Print data).
Expansion *Adjust the margins that are trimmed when you select
Camera Text *Select On to print text added from your digital
ResetReset Print Settings to their default settings before
Borderless.
MAX: No margins are printed.
MID: The expansion rate is low.
(The margins might be printed.)
MIN: The expansion rate is lower than MID.
(The margins might be printed.)
camera.
Note:
❏ This function is only available for specific digital
cameras that allow you to add text to photos.
Check your camera's documentation.
❏ Depending on the size of the characters, the
maximum number of printable characters
changes. For example, for large characters such
as a string of upper case "W", the number of
printable characters is 32 for 10 × 15 size and 39
for 16:9 size.
❏ This function is only available when you select
Borderless as the layout setting.
you began printing.
Note;
❏All of the above function, these settings affect only
your printed photos.
24Printing Options PictureMate PM 260 / PM 290
❏* None of these settings are cleared when you
press the Stop/Clear button during printing.
Page 25
❏** If your camera supports PRINT Image Matching
or Exif Print, you can use the printer's P.I.M.
settings to automatically adjust your photos for the
best result.
If your camera does not support them, you can
use Enhance to make adjustments for the type of
environment in which your photos were taken.
Edit
English
DecorateYou can add, edit, or remove decorations such as
pop-up on/from your photos.
RotateRotate your photos by 90 degrees.
Color EffectNone / B & W / Sepia
Red-EyeOn to correct red-eyes in your photo (default: Off)
Note: Depending on the type of photo, parts of the
image other than the eyes may be corrected.
Brightness-2 to 2 (default: 0)
Saturation-2 to 2 (default: 0)
Sharpness-2 to 2 (default: 0)
Note:
None of the above functions are cleared when you
press the Stop/Clear button during printing.
PictureMate PM 260 / PM 290 Printing Options25
Page 26
Printing From an External Device
PictureMate can print photos stored on a computer or
on another device such as an external hard drive or a
digital camera.
Note:
Illustrations in this section show the PictureMate
PM 260. The instructions for the PM 290 are the same.
Printing From an External Drive
If you saved your photos to a CD/DVD, Zip disk, or
flash memory (thumb) drive, you can connect the drive
to the back of PictureMate and print just like you do
when you insert a memory card.
You can also print photos from a CD that you get from
a photo processing lab. (Images should be in JPEG
file format. Some CDs may not work.)
1. Make sure PictureMate is on.
2. Make sure there are no memory cards in
PictureMate's memory card slots. The card light
should be off.
Note:
If a memory card or CD/DVD (PM 290 only) is
inserted, the printer reads photos from the card or
CD/DVD, not from the external drive.
3. If PictureMate is connected to a computer,
disconnect it or turn off the computer.
26Printing From an External Device PictureMate PM 260 / PM 290
Page 27
4. Connect your CD/DVD or Zip drive's USB cable,
or plug your flash memory drive into the EXT. I/F
port on the back of PictureMate.
5. For a CD/DVD or Zip drive, insert a CD, DVD, or
Zip disk with photos into the drive.
If you used PictureMate to save photos on the
same CD-R, DVD-R, Zip disk, or flash memory
drive more than once, it will have multiple folder.
You see this message:
Select the folder where your photos are stored,
and then press OK. The highest number is the
most recently saved folder.
English
PictureMate PM 260 / PM 290 Printing From an External Device27
Page 28
6. If you see this screen, you are ready to choose
and print photos. See “Basic Photo Printing” on
page 20 and print your photos.
Printing From a PictBridge-Enabled
Camera
You can connect your PictBridge- or USB DP-enabled
digital camera to the back of PictureMate and use the
camera to control printing. (See your digital camera's
documentation to see if it supports the PictBridge
standard or USB DP.)
1. Make sure PictureMate is on.
2. Make sure there are no memory cards in
PictureMate's slots. The memory card light should
be off.
Note:
If a memory card is inserted, the printer will read
photos from the card, not from a camera.
3. Press x Menu.
4. Select Setup, and then press OK.
5. Select Direct Print Settings, and then press OK.
6. Select the setting you want to make, and then
follow the on-screen instructions to make the
settings.
28Printing From an External Device PictureMate PM 260 / PM 290
Page 29
7. Connect your camera's USB cable to your camera
and the EXT. I/F port on the back of PictureMate.
8. Use the digital camera to select the photo you
want to print. Be sure to make the desired print
settings on the digital camera because the digital
camera settings generally take precedence over
the print settings of PictureMate. See your digital
camera's documentation for information on more
detailed settings.
9. Print from the digital camera.
English
PictureMate PM 260 / PM 290 Printing From an External Device29
Page 30
Printing with BLUETOOTH
About the BLUETOOTH
BLUETOOTH wireless technology allows you to print
from digital cameras and other BLUETOOTH enabled
devices without having to connect any cables to the
printer.
The BLUETOOTH printing is a standard function for
PictureMate PM 290.
Qualified Design ID : B011187
BLUETOOTH printing is an optional function for
PictureMate PM 260. For more details on using the
BLUETOOTH Photo Print Adapter, see “Using the
Optional BLUETOOTH Photo Print Adapter
(PictureMate PM 260 Only)” on page 33.
Up to 10 m
Note:
❏While this printer complies with the BLUETOOTH
Specification, it is not guaranteed to work with all
devices enabled with BLUETOOTH wireless
technology.
30Printing with BLUETOOTH PictureMate PM 260 / PM 290
Page 31
❏The communication range of this product is
approximately 10 meters; however, this may vary
depending on conditions including obstacles
between devices; signal quality; magnetic fields;
static electricity and electromagnetic interference;
software; operating system; reception sensitivity;
antenna performance; and when sharing the
same wireless frequencies with equipment such
as microwave ovens or cordless telephones.
BLUETOOTH settings
Use the LCD screen on PictureMate to make settings
for BLUETOOTH wireless communication.
& See “Making settings” on page 32
Outline of settings
English
❏Epson cannot accept responsibility for any failure
to satisfy the protection requirements resulting
from a non-recommended modification or use of
the printer.
Available Profile
Basic Printing Profile (BPP)
Basic Imaging Profile (BIP)
Printable file size is up to 2.5 MB. Up to 10 jobs can be queued
(Maximum 3 MB).
Hardcopy Cable Replacement Profile (HCRP)
Object Push Profile (OPP)
SettingChoicesDescription
BT Device Nameprinter
name-(number)
(Default = 1)
If multiple printers
enabled with
BLUETOOTH are in the
same communication
range, distinguish them
by assigning each
number from 0 through 9.
To make the Device
Name setting take effect,
turn the printer off and
then back on.
PictureMate PM 260 / PM 290 Printing with BLUETOOTH31
Page 32
BT Comm ModeDiscoverableThis mode allows devices
Not DiscoverableThis mode prevents
PairingThis mode requires that
EncryptionOn/Off
(Default = Off)
enabled with
BLUETOOTH to freely
discover the printer and
print.
unknown devices from
discovering the printer.
To print in this mode, first
search for the printer
once in Discoverable
mode. After your device
has discovered the
printer in Discoverable
mode once, it will
subsequently be able to
communicate with and
print from it in this mode.
the four-digit Passkey be
entered into a device
before it can
communicate with and
print from the printer.
Select On to encrypt
communication.
Encryption requires that
the four-digit Passkey be
entered into a device
before it can
communicate with and
print from the printer.
Passkey Any four-digit
BT Device
Address
number
(Default = 0000)
Set at the factory
(Example)
11-11-11-11-11-11
Making settings
1. Press x Menu.
2. Select Setup, then press OK.
3. Select Bluetooth, then press OK.
4. Select Bluetooth Setup, then press OK.
Set the BT Device Name, BT Comm Mode and
Encryption. See “Outline of settings” on page 31
for information about BLUETOOTH settings
except Passkey setting. See the “The
BLUETOOTH Passkey Setting” on page 33 to set
the Passkey.
The Passkey setting
allows you to set the
four-digit Passkey that
must be entered into a
device before printing if
Pairing is selected as the
BT Comm Mode or if
Encryption is On.
Displays the unique
BLUETOOTH Device
Address of the printer.
32Printing with BLUETOOTH PictureMate PM 260 / PM 290
Page 33
The BLUETOOTH Passkey Setting
After you set the BT Device Name, BT Comm Mode,
and Encryption, you can set a passkey.
Note:
❏If you want to edit your photo, select Direct
Print Settings from the Setup menu.
1. Select a number for the digit, and then press r
button.
Note:
Press the l button to return to the digit on the left.
2. Select numbers for the other digits in the same
way, and then press OK.
3. At the confirmation screen, press OK to activate
the Passkey.
Printing
1. Make sure BLUETOOTH settings have been
made. For details on making the BLUETOOTH
settings, see “BLUETOOTH settings” on page 31.
2. Use the PictureMate's control panel to adjust the
print settings. Press x Menu, then select Print Settings, and press OK. Next, select the paper
size and the layout you want to use from the
Paper Size and the Layout settings.
❏The settings available may vary among
BLUETOOTH wireless-capable devices. For
more information, refer to your device's
documentation.
3. Print the data from your BLUETOOTH enabled
device.
For more information about printing from
BLUETOOTH wireless-capable mobile phones, digital
still cameras, digital video cameras, PDAs, mobile
PCs and other BLUETOOTH wireless-capable device,
refer to the documentation for both the device and the
printer.
Using the Optional BLUETOOTH Photo
Print Adapter (PictureMate PM 260 Only)
BLUETOOTH Photo Print Adapter
BLUETOOTH Photo Print Adapter 2 C12C82438*
English
PictureMate PM 260 / PM 290 Printing with BLUETOOTH33
Page 34
Note:
The asterisk is a substitute for the last digit of the
product number which varies by location.
Connecting and disconnecting the
BLUETOOTH Photo Print Adapter
2. The Adapter's light comes on for one second. If
the LED does not turn on, disconnect the Adapter
from PictureMate, then reconnect it.
Next, make the settings for BLUETOOTH wireless
communication. See “BLUETOOTH settings” on page
31.
Connecting
1. Insert the Adapter connector into the EXT. I/F port
as shown below.
Caution:
c
Do not connect this product while the
printer is operating. Doing so may cause
the printer to malfunction.
Disconnecting
34Printing with BLUETOOTH PictureMate PM 260 / PM 290
Remove the Adapter's connector from the EXT. I/F
port.
Caution:
c
❏Do not remove this product while
communicating with another device.
❏Do not disconnect this product while the
printer is operating. Doing so may cause
the printer to malfunction.
❏Do not remove this product by pulling on its
upper section. Doing so may damage the
product.
Page 35
PictureMate Preferences
Settings
You can set the convenient functions and customize
usual your printing. Refer to the following steps and
table.
1. Press x Menu.
2. Select Setup, then press OK.
3. Follow the on-screen instructions.
Slide ShowView all photos in sequence like a slide
Confirm Print PreviewTurn this On to display the print preview
Confirm Print SettingsTurn this On to display the confirmation
LanguageSelect the language to display.
Direct Print SettingsIf you print from a PictBridge or USB
shows.
screen so that you can confirm your image
before printing.
message which asks whether or not you
want to continue making settings.
DP-enabled digital camera, make the basic
settings with this function before printing.
(& page 28)
CD Backup Speed
(PM 290 only)
BluetoothMake the BLUETOOTH settings. (& page
Reset Default Settings Reset to the default settings.
Select the speed to use when saving to the
internal CD drive. You can select from High Speed or Normal. When High Speed is
selected, the printer does not perform a
verification check.
Illustrations in this section show the PictureMate PM
260. The instructions for the PM 290 are the same.
You can choose your photo files on your memory card
and save them to one of the following devices by
connecting the device directly to PictureMate. Except
for the Flash memory drive, you can save photos to
several disks when the photo data size is larger than
the disk size.
❏CD/DVD drive (CD-R/DVD-R media only)
❏MO drive
®
❏Iomega
❏Flash memory (thumb) drive
Note:
Epson cannot guarantee the compatibility of any
drives.
Zip® disk (100, 250, or 750 MB)
1. Make sure PictureMate is on.
2. Insert your memory card into PictureMate.
Note for PM 290 user's
If you have inserted a CD or DVD in the internal
CD/DVD drive, remove it before continuing.
3. If you are using a CD/DVD drive or Zip drive, plug
it into an electrical outlet if required.
4. Connect the drive to PictureMate.
36Saving Your Photos (Backup) PictureMate PM 260 / PM 290
Page 37
❏For a CD/DVD, MO or Zip drive, connect its
USB cable to the EXT. I/F port on the back of
PictureMate. Then insert a CD-R/DVD-R, MO
or Zip disk in the drive.
❏For a flash memory drive, plug it into the EXT.
I/F port on the back of PictureMate.
English
Note:
If you want to save specified photos only, select
the photos first.
5. Press x Menu.
6. Select Save Photo(s), then press OK.
7. Select All Photos or Selected Photos, then press OK.
Note:
If you have not selected any photos, Selected
Photos is grayed out.
PictureMate PM 260 / PM 290 Saving Your Photos (Backup)37
Page 38
8. When the confirmation message appears, press
OK.
9. If you want to print an index of the saved photos,
select Print Backup Index and then press OK.
The printer starts printing photos to be saved in
Backup Index layout after saving the photos to a
disk. This layout prints a maximum of 56
thumbnails. Load 10 × 15 cm photo paper in the
paper feeder.
Caution
c
Do not remove the drive or memory card while
the photos are being saved, or you may lose
photos on your card or drive. You can save
photos multiple times to the same disk or drive
until it is full. Each time you save photos on the
same disk or drive, they are saved in a new
folder. The first folder is named 001, the second
folder is named 002, and so on.
If you do not want to print an index of the saved
photos, select Do Not Print and then press OK.
Saving Photos to the CD (PictureMate
PM 290 Only)
10. Follow the instructions on the LCD screen to save
photos.
Note:
You cannot cancel saving data once it has started.
11. When saving photos has finished, press OK.
38Saving Your Photos (Backup) PictureMate PM 260 / PM 290
You can save photo data on a memory card to the CD
in PictureMate's internal CD/DVD drive. Afterwards,
you can print the photos that you saved to a CD. If the
photo data is larger than the CD capacity, you can save
the data separately on several CDs.
Page 39
Precautions
❏Do not move or carry your PictureMate.
❏While saving your data to a CD, be aware of the
following points to keep your photo data safe. If
the save fails, data that is being saved or saved
data may not be read. Even if you avoid the
following, a writing error may occur. Use an
authentic brand and refer to its documentation to
store the CD safely.
❏Avoid turning off PictureMate. The CD itself may
be damaged and may not be reused later.
❏To protect your data from vibrations, shocks, and
static electricity, do not touch PictureMate while
saving.
❏Do not eject the CD or operate the printer.
❏Before writing data to the CD using battery power,
make sure the battery is charged in advance, or
there is enough power charge.
❏Do not replace the battery, connect or disconnect
the AC cable, or change the power source
between AC power and battery.
❏Avoid replacing the photo cartridge or loading
paper.
❏The CD/DVD tray is ejected automatically when
the back up is finished. Leave more than 15 cm
space around the CD/DVD tray.
❏Do not vibrate or shock the printer.
❏Do not connect or disconnect a USB cable.
❏Do not open or close the top cover.
Inserting a CD into the CD/DVD drive
1. Before you start, check that your CD meets the
following specifications.
• CD-R• CD-RW Multi
• CD-RW High• CD-RW Ultra
2. Insert a CD into the CD/DVD drive. See “Inserting
a CD/DVD into the CD/DVD Drive (PictureMate
PM 290 Only)” on page 18.
English
PictureMate PM 260 / PM 290 Saving Your Photos (Backup)39
Page 40
Saving photos to the CD
1. Insert your memory card into PictureMate.
2. If you do not want to save all of the photos, select
the photos to save.
3. Press Save to CD. (Or, press x Menu, select Save Photo(s), and then press OK.)
4. Select All Photos or Selected Photos, then press OK.
Note:
If you have not selected any photos, Selected
Photos is grayed out.
5. On the confirmation screen, confirm the number
of photos you want to save, and then press OK.
6. If you want to print an index of the saved photos,
select Print Backup Index and then press OK.
The printer starts printing photos to be saved in
Backup Index layout after saving the photos to a
disk. This layout prints a maximum of 56
thumbnails. Load 10 × 15 cm photo paper in the
paper feeder.
If you do not want to print an index of the saved
photos, select Do Not Print and then press OK.
7. Follow the instructions on the LCD screen to save
photos.
8. After PictureMate has saved the photo data to a
CD, it ejects the CD. When you save to several
CDs, insert another CD and continue backing up.
40Saving Your Photos (Backup) PictureMate PM 260 / PM 290
Page 41
Replacing the PicturePack (Photo Cartridge)
Checking the PicturePack Status
When the PicturePack is low on ink, you see this icon
in the upper-right corner of the LCD screen.
Ink low
You can check the PicturePack status at any time.
1. Press x Menu.
2. Select Maintenance, and then press OK.
3. Select Check PicturePack Status, and then
press OK.
4. A screen is displayed showing the PicturePack
status. Press OK to close the screen.
Replacing the PicturePack
When PicturePack needs replacement, you see a
message on the LCD screen.
Note:
Illustrations in this section show the PictureMate PM
260. The instructions for the PM 290 are the same.
Warning:
w
Keep photo cartridges out of the reach of
children. Do not allow children to drink from or
handle the cartridges.
Epson photo cartridges. Epson warranties
do not cover damage to your printer
caused by the use of photo cartridges not
manufactured by Epson.
❏In addition to the ink used while printing an image,
ink is also used during the print head cleaning
operation.
For more information about photo cartridges.
& See “When handling photo cartridges” on page 9
❏Leave the old cartridge installed in the
printer until you have obtained a
replacement; otherwise, ink remaining in
the print head nozzles may dry out.
❏Do not refill photo cartridges. Other
products not manufactured by Epson may
cause damage that is not covered by
Epson's warranties, and under certain
circumstances, may cause erratic printer
behavior.
Note:
❏PictureMate uses PicturePack equipped with an
IC chip. The IC chip monitors the PicturePack
status.
❏Epson cannot guarantee the quality or reliability
of non-genuine photo cartridge.
1. Make sure that PictureMate is on, but not printing.
2. Open the cartridge compartment cover on the
back of PictureMate.
side of the cartridge. This can damage
the photo cartridge.
Do not touch this part.
❏If you remove the photo cartridge for
later use, be sure to protect the ink
supply ports from dirt and dust; store it
in the same environment as the
printer. Note that there is a valve in the
ink supply ports, making covers or
plugs unnecessary, but care is needed
to prevent the ink from staining items
that the cartridge touches. Do not
touch the ink supply ports or
surrounding area.
❏Be sure to always install a photo
cartridge into the printer immediately
following the removal of the current
photo cartridge. If a photo cartridge is
not installed promptly, the print head
may dry out, rendering it unable to
print.
6. Place the cartridge properly into the cartridge
holder, then push it in until you feel resistance and
hear the cartridge faintly click into place.
7. Set the lever to the Lock position by sliding it to
the right.
Note:
Once the photo cartridge is installed, DO NOT
release or adjust the photo cartridge lever. If you
move the lever accidentally, remove the cartridge
and reinstall it.
8. Close the cartridge compartment cover.
Note:
If you cannot close the cartridge compartment cover,
the photo cartridge is not installed correctly. Go back
to the step 3 and eject the photo cartridge. Then install
the photo cartridge again.
PictureMate's handle makes it easy to carry short
distances. If your PictureMate is going to travel a
longer distance, you should pack it carefully following
the steps below to protect it from getting damaged.
Caution:
c
Keep PictureMate out of the sun and don't leave
it in your car or other location where it can get
too hot.
1. If PictureMate is on, turn it off.
2. Wait until the LCD screen goes blank, then unplug
the power cord from the electrical outlet.
3. Remove paper from the paper feeder and output
tray. Remove the CD or DVD if it is in the CD/DVD
drive (PictureMate PM 290 only).
4. Close the LCD screen.
5. Close the top cover and output tray.
6. Disconnect the power cord and any connected
USB cable from the back of PictureMate.
7. Pack the power cord, AC adapter, paper, spare
photo cartridge, and this manual in the travel case.
8. Pack PictureMate and the travel case in the box
that PictureMate came in.
Caution:
c
Make sure the photo cartridge is installed
before transporting. Do not place
PictureMate on its side or upside down, or
ink may leak.
If your prints do not look as good after PictureMate
has been moved, try aligning the print head. See
“Aligning the Print Head” on page 51.
For safety instructions for the battery, see “When using
the optional battery” on page 8.
Installing the battery
English
Using the Optional Battery
Lithium Ion Battery
An optional rechargeable battery means you can use
PictureMate without the AC adapter.
Note:
❏Install the battery after installing the first photo
cartridge and after ink charging is finished.
❏You cannot save data on the memory card to an
external device when using the battery. Connect
the AC adapter to PictureMate when you save
data.
❏When you copy data on a computer to your
memory card, confirm that there is enough power
in the battery. If the battery runs out, saving is
canceled, and corrupted data may remain on the
memory card.
Follow the steps below to install the battery.
1. Make sure that PictureMate is turned off.
2. Unplug the AC adapter from the printer.
3. Press the release latch and remove the battery
cover as shown below.
If your print quality is not as good as it used to be, if
your photos are light or faint, or you are missing colors
in your prints, your print head nozzles may be clogged.
Note:
❏Print head cleaning consumes some ink. To avoid
wasting ink, clean the print head only if print quality
declines; for example, if the printout is blurry or the
color is incorrect or missing.
❏Use the Nozzle Check function first to confirm that
the print head needs to be cleaned. This saves ink.
❏If a message on the LCD screen tells you that the
cartridge needs replacement or is low on ink, you
cannot clean the print head. You must first replace
the photo cartridge.
1. Make sure that PictureMate is turned on and no
warnings or errors are displayed on the LCD
screen.
2. Load a sheet of paper. See “Loading Paper” on
page 16.
3. Press x Menu.
4. Select Maintenance, and then press OK.
5. Select Nozzle Check, and then press OK.
6. Press z to print the nozzle check pattern.
7. Examine the nozzle check pattern you printed.
Below are sample printouts.
Okay
Needs Cleaning
The above sample may be shown in black and white, but the actual
test prints in color (Black, Cyan, Magenta and Yellow).
8. If the nozzle check pattern is satisfactory (Okay),
Press OK.
If the nozzle check page does not print
satisfactorily (for example, if any segment of the
printed lines is missing), your print head nozzle
may be clogged. Go on to the next step.
9. Press y Back. If a confirmation message is
displayed, press OK to clean print head.
1. Make sure that PictureMate is turned on and no
warnings or errors are displayed on the LCD
screen.
2. Load a sheet of photo paper. See “Loading Paper”
on page 16.
3. Press x Menu.
4. Select Maintenance, and then press OK.
English
10. When cleaning finishes, press z to print another
nozzle check pattern and check the pattern again.
Note:
If you do not see any improvement after cleaning
about two times, check the solutions beginning on
page 56. You can also turn the printer off and wait
for at least 6 hours - this allows any dried ink to
soften-and then try cleaning the print head again.
Aligning the Print Head
If you have moved PictureMate and the print quality is
not as good as it was before—for example, you see
misaligned vertical lines or light or dark horizontal
banding—you may need to align the print head.
5. Select Head Alignment, and then press OK.
6. Press z to print the Head Alignment Pattern, and
then follow the on-screen instructions.
1. Turn off PictureMate and unplug the power cord.
2. Remove any paper from the paper feeder.
Cleaning the roller inside
To keep your printouts at their best, and when printing
on Epson Ultra Glossy Photo Paper via computer, use
the following procedure to clean the roller inside
PictureMate.
1. Load several sheets of paper.
2. Press x Menu.
3. Select Maintenance, and then press OK.
4. Select Cleaning Sheet, and then press OK.
5. Follow the instructions on the LCD screen to
repeat loading and ejecting the paper until the
roller is clean.
Then press Stop/Clear to exit.
Cleaning the outer case
To keep PictureMate operating at its best, clean it
thoroughly several times a year as follows.
3. Use a soft brush to carefully clean away all dust
and dirt from the paper feeder.
4. If the outer case or the inside of the paper feeder
is dirty, wipe it with a soft, clean cloth dampened
with mild detergent. Keep the output tray closed
to prevent water from getting inside.
Caution:
c
❏Never use alcohol or thinner to clean the
printer, as these chemicals can damage
the components as well as the case.
❏Be careful not to get water on the printer
mechanism or electronic components.
❏Do not use a hard or abrasive brush.
❏Do not spray the inside of the printer with
lubricants. Unsuitable oils can damage the
mechanism. Contact your dealer or a
qualified service person if lubrication is
needed.
The solutions herein are for problems when printing
without using a computer.
If you cannot solve the problem, you can get more
information from the LCD screen. Press the Menu
button, then select Help.
Error/Warning Messages
You can diagnose and solve most problems by
checking the error messages on the LCD screen. If
you cannot solve the problems, by checking the
messages, use the following table and try the
recommended solution.
Error MessagesSolution
A printer error has
occurred. See your printer
documentation.
Turn PictureMate off and then back on.
If the error message still appears,
contact your dealer.
& See “Contacting Customer Support”
on page 59
Error MessagesSolution
PicturePack low. Replace
PicturePack soon.
Replace the PicturePack.Replace the PicturePack with the new
Service required. Parts
inside your printer are near
the end of their service life.
See your printer
documentation.
Service required. Parts in
your printer are at the end
of their service life. See
your printer
documentation.
Error in data. Printouts
may be affected.
Press OK to clear the error.
Prepare the new PicturePack.
If you tried to clean the print head,
replace the PicturePack first.
& See “Replacing the PicturePack” on
page 41
one.
& See “Replacing the PicturePack” on
page 41
Contact Epson for assistance.
& See “Contacting Customer Support”
on page 59
The print results may not be perfect.
Check the data.
English
PictureMate PM 260 / PM 290 Troubleshooting53
Page 54
Error MessagesSolution
The image is too large.
See your printer
documentation.
The image is too complex.
See your printer
documentation.
Error in data. Cannot print.
Cannot recognize the
device. See your printer
documentation.
Cannot recognize the
memory card. See your
printer documentation.
Cannot recognize CD
contents. See your printer
documentation.
(PM 290 only)
Save failedMake sure the memory card has been
The battery is empty.Connect the AC adapter.
Press OK to clear the error. Check the
data.
Disconnect the device and check that it
meets the PictureMate specifications.
Make sure the memory card has been
inserted correctly. If so, check to see if
there is a problem with the card and try
again.
Remove the CD from the CD/DVD drive
and check your CD is compatible with
this printer.
& See “CD/DVD drive (PM 290 Only)” on
page 64.
inserted correctly.
Make sure the external device has been
connected if you are saving to an
external device.
Check the file name. The maximum
number of characters for a file name is
60. You cannot save the data if the
character number exceeds this limit.
Error MessagesSolution
Battery overheating.Turn the PictureMate off, and wait until
There is a problem with the
battery voltage.
the battery temperature decreases.
Turn the PictureMate off. Replace the
battery with a new one.
Printer Power Problems
LCD screen is dark or off
❏If no buttons are pressed for three minutes, the
LCD screen goes dark to save energy. After
another 10 minutes, the LCD screen turns off
automatically. Press any button (except d On) to
return the screen to its previous state.
❏Press d On to make sure that PictureMate is on.
❏Turn off PictureMate and make sure that the
power cord is securely plugged in.
❏Make sure that your outlet works and is not
controlled by a wall switch or timer.
54Troubleshooting PictureMate PM 260 / PM 290
Page 55
LCD screen came on and then went out
The PictureMate's voltage may not match the outlet
rating. Turn off PictureMate and unplug it immediately.
Then, check the printer labels.
Caution:
c
If the voltage does not match, DO NOT PLUG
YOUR PRINTER BACK IN. Contact your
dealer.
Print and Noise Problems
PictureMate makes an unexpected noise after you
install a photo cartridge.
The first time you install the photo cartridge,
PictureMate will charge its print head for about three
and a half minutes. Wait until charging finishes before
you turn it off, or it may charge improperly and use
more ink the next time you turn it on.
PictureMate sounds as though it is printing, but
nothing prints.
❏PictureMate may be preparing to print.
❏Make sure the print head nozzles are not clogged.
To clean the print head, see “Checking and
Cleaning the Print Head Nozzles” on page 50.
❏PictureMate will not work properly if it is tilted or
at an angle. Place it on a flat, stable surface that
extends beyond the printer base in all directions.
❏Make sure paper is not jammed and is loaded
correctly so it can feed into PictureMate. Make
sure the handle is not resting on the paper. See
“Preparing to Print” on page 13.
The memory card does not work correctly.
❏Make sure you are using a compatible memory
card. See “Memory card” on page 64.
❏Make sure only one card is inserted at a time.
PictureMate does not read from multiple cards at
once.
❏Photos must be in JPEG or Uncompressed TIFF
format and taken with a DCF-compliant camera.
❏PictureMate can recognize and print the first 999
photos on your memory card.
English
PictureMate PM 260 / PM 290 Troubleshooting55
Page 56
Photo Quality Problems
You see banding (light lines) in your prints.
❏The print head nozzles may need cleaning; see
“Checking and Cleaning the Print Head Nozzles”
on page 50.
Your printout is blurry or smeared.
❏Use only paper recommended by Epson to ensure
proper saturation, ink absorption, and quality. See
“PicturePack and Paper” on page 60.
❏Make sure you load paper with the glossy side
face up.
❏Make sure the glossy side of the paper is face up.
❏The photo cartridge may need replacing. To
replace the cartridge, see “Replacing the
PicturePack” on page 41.
❏The print head may need aligning; see “Aligning
the Print Head” on page 51.
56Troubleshooting PictureMate PM 260 / PM 290
❏Make sure your paper is not damp or curled, or
loaded face down (the glossy side should be face
up). If it is damp or curled, load a new stack of
paper.
Your printout is faint or has gaps in the image.
❏The print head may need aligning; see “Aligning
the Print Head” on page 51.
Page 57
❏The print head nozzles may need cleaning; see
“Checking and Cleaning the Print Head Nozzles”
on page 50 for instructions.
❏The photo cartridge may be old or low on ink. To
replace the photo cartridge, see “Replacing the
PicturePack” on page 41.
Problems With Paper Feeding
Paper does not eject fully or is wrinkled.
If it is wrinkled when it ejects, the paper may be damp
or too thin.
English
❏Make sure your paper is not damaged, old, dirty,
or loaded face down. If it is, reload a new stack of
paper with the glossy side up.
Colors in your photo are wrong or missing.
❏Make sure the Color Effect setting is set to None
for color photos.
❏The print head nozzles may need cleaning; see
“Checking and Cleaning the Print Head Nozzles”
on page 50.
❏The photo cartridge may be old or low on ink. To
replace the cartridge, see “Replacing the
PicturePack” on page 41.
Paper does not feed correctly or jams in the
printer.
❏Make sure the top cover is open, and is not leaning
on the handle. The handle should be back of
PictureMate. Make sure the handle is not resting
on the paper. See “Preparing to Print” on page 13.
❏If paper does not feed, remove it from paper
feeder, reload it in the center, then slide both edge
guides against the paper (but not too tightly).
❏If multiple pages feed at once, remove the paper
from the paper feeder, separate the sheets, and
carefully reload it.
❏If paper jams, remove the paper, then press OK
to clear the jam.
PictureMate PM 260 / PM 290 Troubleshooting57
Page 58
❏Load paper glossy side up. Load up to a maximum
of 20 sheets for photo papers. Place the paper in
the center and slide both edge guides against it,
but not so tight that paper cannot move.
❏If you have a border on one side of your photo but
not the other, make sure the paper is placed in the
center of the paper feeder. Slide the edge guides
against the paper.
❏Do not load plain paper; this may damage
PictureMate.
❏Make sure you are using available paper for
PictureMate (see “PicturePack and Paper” on
page 60). Store paper flat to help prevent curling.
Miscellaneous Printout Problems
The printer prints blank pages.
The print head may need cleaning. See “Checking and
Cleaning the Print Head Nozzles” on page 50.
The borders or layout are incorrect.
❏Check your Layout setting to see if it is correct.
See “Making Paper and Print Layout Settings” on
page 23.
❏If the subject of your photo is very close to the
edge of the image, you can change the amount of
cropping around the edge of the image for
Borderless printing by using Expansion from the
Print Settings menu. If you see a white line around
the edge of the print, select MID or MAX.
The wrong photo is printed.
❏If your camera supports DPOF, you can preselect
photos so PictureMate will print only the ones you
want. See “Printing Camera-Selected DPOF
Photos” on page 22.
❏If your camera is PictBridge- or USB DP-enabled,
you can connect it to PictureMate and control
printing from your camera. See “Printing From a
PictBridge-Enabled Camera” on page 28.
58Troubleshooting PictureMate PM 260 / PM 290
Page 59
Contacting Customer Support
Regional Customer Services
If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
customer support services for assistance. If customer
support for your area is not listed below, contact the
dealer where you purchased your product.
Customer support will be able to help you much more
quickly if you give them the following information:
❏Product serial number
(The serial number label is usually on the back of
the product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in the
product software.)
❏Brand and model of your computer
❏Your computer operating system name and
version
❏Names and versions of the software applications
you normally use with your product
Note:
For more information on Contacting Customer
Support, see the Online User's Guide included in the
software CD-ROM.
Europe
URLhttp://www.epson.com
Select the Support section of your local
EPSON web site for the latest drivers,
FAQs, manuals and other
downloadables.
Check your Pan-European Warranty Document for information on how
to contact EPSON Customer support.
DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant
All card types standard version compliant
Voltage Requirements
3.3 V
3.3 V/5 V Combined use
Maximum current is 500 mA
* Maximum capacity is 128 MB.
** Adapter required.
SDHC Memory Card
SD Memory Card
miniSDHC card**
miniSD card**
microSDHC card**
microSD card**
MultiMediaCard
xD-Picture Card
xD-Picture Card Type M
xD-Picture Card Type H
Note:
For the latest information on memory cards available
for your printer, contact your dealer or regional Epson
sales office.
Photo data
File formatJPEG with Exif Version 2.21 standard
TIFF uncompressed RGB data with Exif
Version 2.21 Standard
Image size80 × 80 to 9200 × 9200 pixels
Number of filesUp to 999
CD/DVD drive (PM 290 Only)
Compliant CDs and DVDs
• CD-R• CD-RW Multi
• CD-RW HIgh• CD-RW Ultra
• DVD-R (Read Only)• DVD-RW (Read Only)
You may not be able to read all types of CDs or DVDs in the PictureMate
PM 290's CD/DVD drive if the discs were written by another device.
Epson cannot guarantee the compatibility of all CDs or DVDs.
Epson PictureMate PicturePack. Other
products not manufactured by Epson may
cause damage that is not covered by
Epson's warranties, and under certain
circumstances, may cause erratic printer
behavior.
❏Use the photo cartridge before the date
printed on the cartridge carton.
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PictureMate Photo Cartridge
ColorBlack, Cyan, Magenta and Yellow
Cartridge lifeUse within 6 months of opening the package.
TemperatureStorage:
* Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
-30 to 40 °C (-22 to 104 °F)
1 month at 40 °C (104 °F)
Freezing:*
-15 °C (5 °F)
❏Do not refill the photo cartridge. Other
products not manufactured by Epson may
cause damage that is not covered by
Epson's warranties, and under certain
circumstances, may cause erratic printer
behavior.
Note:
❏The photo cartridge packaged with your printer is
partly used during initial setup. In order to produce
high quality printouts, the print head in your printer
will be fully charged with ink. This one-off process
consumes a quantity of ink and therefore this
cartridge prints fewer pages compared to
subsequent photo cartridges.
to help protect your print head, a variable ink
safety reserve remains in the cartridge when your
printer indicates to replace the cartridge. The
yields quoted for you do not include this reserve.
BLUETOOTH (PictureMate PM 290 Only)
Communication
system
Output powerBLUETOOTH Power Class 2
Frequency bandISM band 2400-2483.5 MHz
BLUETOOTH Specification Version 2.0 +
EDR
Interface
USB 2.0 Hi-Speed (for PictBridge or USB DIRECT-PRINT compliant
devices/ Mass storage class for external storage)
BLUETOOTH Ver.2.0 + EDR compliant (Option/PictureMate PM 260
Only)
Standards and Approvals
Printer
U.S. model:
For use only in:
Austria, Belgium, France, Germany, Greece, Italy, Ireland,
Luxembourg, Netherlands, Portugal, Russia, Spain, Switzerland,
Ukraine, and United Kingdom.
Wireless Regulatory Information:
Epson hereby declares that this product, B382D, is in compliance with
the essential requirements and other relevant provisions of Directive
1999/5/EC, also known as the R&TTE Directive, in the following
countries:
Austria, Belgium, France, Germany, Greece, Italy, Ireland,
Luxembourg, Netherlands, Portugal, Spain, Switzerland, and United
Kingdom.