Epson PM 225 User Manual

Basics

PM 225

Getting to Know PictureMate

EXT. I/F port for

external devices

USB port
for computer

Edge guides

Output tray
(catches printed photos)

Screen

Paper support
(load photo paper here)

Memory card light

Memory card slots

Handle

Power inlet

Optional battery
cover

Cartridge release
lever

Photo cartridge

Cartridge door

Contents

Welcome! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Prepare to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Choose Photos and Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Do More With Your Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Print From an External Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Print From a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Replace Print Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Take PictureMate With You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Set PictureMate Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Printer Care and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Welcome!

PictureMate CharmTM is your easy-to-use, personal
photo lab. Just insert a digital camera memory card
and you’re ready to print brilliant, long-lasting photos.
Because PictureMate
print whenever and wherever you take pictures. Plus,
your PictureMate prints will be as brilliant and vibrant
generations from now as they are today.

®

is light and portable, you can

A Quick Introduction to Digital Photography

With film cameras, the process was
simple; buy film, take pictures, leave
the film at the photo lab, and come back later for your
photos and negatives. Since you had negatives, you
could take them back later if you wanted reprints.

The digital process is simple too, and it gives you
complete control. Just follow the basic steps shown on
the right.

2

1. Review and Delete

After you finish taking your photos, review
them on your digital camera’s screen.
Delete the photos you don’t want.

2. Print

Insert your camera’s memory card
in PictureMate, choose your
photos, and print.

3. Save

To preserve your digital photo files (just like film
negatives), save them to your computer. Then you can
reprint them any time.

4. Clear the Memory Card

After you save your photos, use your camera to delete
them from your card to make room for more photos.

Special Features

Printing with your PictureMate becomes even easier
with these special features:

From PictureMate’s photo viewer
screen, you can view your photos
and press Print to print the ones
you want. Or you can select to print
all photos. (See page 10.)

If your camera supports DPOF
(Digital Print Order Format), you can
select which photos to print while
the memory card is still in your
camera. When you insert the card
into PictureMate, you just have to
press OK and Print.
(See your online User’s Guide for
detailed information.)

®

If you have a PictBridge

-enabled
camera, you can connect the camera to
PictureMate and control printing right
from your camera. (See page 22.)

If you want to print outdoors or in other
places without convenient electrical
outlets, you can buy the optional
PictureMate battery. (See your online
User’s Guide for detailed information.)

®

If you have a Bluetooth

-enabled PDA,
cell phone, or computer, you can send
photos wirelessly to PictureMate for
printing using the optional Epson

®

Bluetooth Photo Print Adapter.
(See your online User’s Guide for
detailed information.)

3

Supported Photo Formats

Make sure your photos meet these requirements for
printing with your PictureMate (without a computer):

● JPEG files only

● Resolutions ranging from 80 × 80 to

9200 × 9200 pixels

PictureMate recognizes and prints the first 9,990
photos on your memory card.

Where to Get a Print Pack and Accessories

The PictureMate Print Pack has
everything you need to print in one box:
photo paper and a photo cartridge.

You can buy a Print Pack wherever
PictureMate is sold or from retailers that
sell printer supplies.

The following Print Packs are available:

Where to Find Information

See your Start Here sheet to unpack,
set up, and use your PictureMate.

Basics explains how to print photos
directly from your memory card, from
your computer, and from other devices,
replace the Print Pack, and solve
problems.

The online User’s Guide has detailed
instructions for using PictureMate. (A
shortcut to the User’s Guide is installed
from the CD.)

4

Print Pack

contents

Glossy photo paper
(150 sheets) and
photo cartridge

Matte photo paper
(100 sheets) and
photo cartridge

Part

number

T5846 All PictureMate 200/

T5845-M

Supported

PictureMate models

300 Series models

You can also buy a Print Pack and other PictureMate
accessories from an Epson authorized reseller. To find
the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca
(Canadian sales).

PictureMate Buttons

Turn PictureMate
on or off

Change the number
of photos displayed

Display optional
settings menu

Start
printing

Stop printing
or cancel
settings

Move through
photos and
menu options

5

Prepare to Print

Before you print with PictureMate, you need to:

● Insert your memory card (below)

● Load paper (see page 6)

When you finish printing, you can remove your
memory card (see page 8).

Inserting Your Memory Card

1 Move the handle to the back. Then open the top

cover.

6

2 Raise and adjust the photo viewer screen.

3 Press the corner of the output tray to open it.

4 Press the P On button to turn on PictureMate.

5 Insert the memory card into the correct slot, as

shown on the right. Insert just one card at a time.

Note: PictureMate can’t read multiple cards at once.

6 Push the card in carefully until it stops (it won’t go

in all the way).

When the card is in, the memory card light comes
on and begins to flash.

Caution: Do not remove a card while the memory card
light is flashing; you may lose photos on your card.

Top slot:

Memory card light

SD

miniSD
microSD* and microSDHC*
MMC

TM

(Secure Digital) and SDHCTM

(High Capacity)

TM

* and miniSDHC*

TM

(MultiMediaCardTM)
MMCplus
MMCmobile* and MMCmicro*
xD-Picture Card
xD-Picture Card (Type M, M+, and H)
Sony Memory Stick
Memory Stick Duo
Memory Stick Micro*
Memory Stick PRO
Memory Stick PRO Duo
Memory Stick PRO-HG Duo
MagicGate
MagicGate Memory Stick Duo

TM

®

**

TM

*

TM

TM

Memory Stick**

TM

*

TM

*

TM

Bottom slot:

MicrodriveTM
CompactFlash

* Requires adapter
** Maximum capacity 128MB

®

(Type I and II)

Now you are ready to choose your photos and start
printing. (See page 10.)

*

7

Removing Your Memory Card

When you are ready to remove a memory card, first
make sure the memory card light is not flashing.

Caution: Do not remove a card while the memory card light is
flashing; you may lose photos on your card.

Top slot: Push in the card and release it, then pull it
straight out of the slot.

Loading Paper

Caution: Don’t load plain paper; this may damage PictureMate.

1 Move the handle to the back. Then open the top

cover and raise the photo viewer screen.

Bottom slot: Push in and release the card release
button so it pops out. Then push in the button again to
eject your card and pull it straight out of the slot.

8

2 Press the corner of the output tray to open it.

3 Slide the edge guides outward.

4 Create a stack of up to 20 sheets of paper and

separate the sheets slightly by fanning them.

5 Place your paper into the slot between the edge

guides with the glossy or whiter side up. Slide the
edge guides inward slightly.

Load glossy or
whiter side up

Note: Load a maximum of 20 sheets at a time. Load
your paper glossy or whiter side up to prevent smearing.

6 Store any unused paper in the original package

and keep it flat in a dry area to prevent curling.

Note: When you need more paper, order a PictureMate Print
Pack. See page 28 for more information.

9

Choose Photos and Print

After you insert your camera’s memory card,
PictureMate displays your photos on the photo viewer
screen (shown at right).

Note: You can adjust the angle of the photo viewer screen by
raising or lowering the top of the screen. Be sure to lower the
screen before closing the printer lid.

You can view your photos and choose from the
following options for printing them:

● Print individual photos on your card (see page 11)

● Print all the photos on your card (see page 12)

● Print photos taken on specific dates (see page 13)

If your camera supports DPOF (Digital Print Order
Format), you can use it to pre-select the photos and
copies you want to print. PictureMate then prints the
selected photos. (See page 14.)

To view a slideshow of your photos, see page 14.

To store and display your printed photos, see page 15.

10

Viewing Photos on PictureMate

PictureMate’s photo viewer screen makes it easy to
select the photos you want to print.

Blue lines indicate the area that will print

Number of copies
of this photo

Total number of
sheets to print

Guide to available
options

Changing How Many Photos Display on the Screen

After inserting a memory card, you can change how
many photos are displayed on the photo viewer
screen.

Note: If your memory card has more than 1000 photos,
PictureMate divides them into groups of 999. You can select
the group you want to view and print. See the online User’s
Guide for more information.

Press the Display button to switch between one
photo displayed with or without text, one photo with a
“filmstrip” of 5 additional photos, or 6 photos.

Responding to a Blank Screen (Power Saver)

If you are not using PictureMate, the screen goes dark
after about 13 minutes to save power.

Press any button (except the
back on.

P On button) to turn it

Printing Individual Photos

You can use the photo viewer screen to select the
pictures you want to print.

1 After inserting a memory card, press l or r to view

your photos.

2 When you see a photo you want, press OK to

select it for printing.

You see the number 1 on the photo, indicating
that one copy will be printed:

Note: If you want to change the layout or edit your
photo, press

Menu. See page 16 for instructions.

3 To print more than one copy, press r to increase

the number of copies or l to decrease it. Then
press OK.

4 To select more photos, press l or r to view a

photo and press OK to select it. Repeat step 3 to
select more copies, if necessary.

5 To preview your photos, press Print.

11

The preview screen shows the layout, number of
sheets, and other settings you have chosen, for
example:

Automatic
fix icon

Total
number
of sheets

Note: For more information about print settings, see
page 16.

6 Press l or r to review your selected photos. If you

change your mind, press the Stop/Clear button.

7 Make sure you have enough paper loaded, then

press Print to start printing.

Tip: You can check the total number of sheets on the
screen before printing.

Printing All Photos

You can print all the photos on your camera’s memory
card, and select the number of copies to print of each
photo.

1 After inserting a card, press Menu.

2 Press OK to choose Select Photos, then press OK

again to choose Select All Photos.

3 If you want more than one copy of each picture,

press r to increase the number of copies or l to
decrease it.

4 To preview your photos, press Print.

5 Press l or r to review your selected photos. If you

change your mind, press the Stop/Clear button.

12

6 If you want to change the layout or edit your

photos, press Menu. See page 16 for
instructions.

7 Make sure you have enough paper loaded, then

press Print to start printing.

Note: If you are printing more than 20 photos, you will need to
reload paper while printing. Load a maximum of 20 sheets at a
time. When you see a message that paper is out, load more
paper and press
printing, press

OK to continue printing. If you need to cancel

Stop/Clear.

Printing Photos by Date

You can print photos taken on specific dates. If you
have a lot of photos on your memory card, this makes
it easier to find the ones you want.

1 After inserting a card, press Menu.

2 Press OK to choose Select Photos.
3 Press l or r to highlight Select By Date, then

press OK.

You see the following:

4 Press l or r to highlight the date you want, then

press Menu to select it.

A checkmark appears in the box for the selected
date. You can select additional dates, if desired.

5 After selecting all the dates you want, press OK.

The photos taken on the selected date(s) appear
on the screen.

6 Press l or r to view the selected photos.
7 Follow the steps on page 11 to select photos, set

the number of copies for each, and print.

13

Printing Camera-Selected DPOF Photos

If your camera supports DPOF (Digital Print Order
Format), you can use it to pre-select which photos and
how many copies you want to print.

See your camera’s manual to choose photos for
printing with DPOF, then insert your memory card in
PictureMate.

PictureMate automatically reads your pre-selected
photos and displays a message.

1 Select Yes, then press OK.
2 If you want to change any print settings from the

defaults, press Menu. See page 16 for
instructions.

3 Make sure you have enough paper loaded, then

press Print.

Viewing a Slideshow of Your Photos

You can have PictureMate display all the photos on
your memory card one by one.

1 After inserting a card, press Menu.
2 Press l or r to highlight Utility, then press OK.

3 Press OK to select Slide Show. After a few

moments, the slideshow begins.

PictureMate displays all the photos on your memory
card as a continuously playing slide show.

● To stop the show at any time, press Stop/Clear.

● If you see a photo you want to print, press OK to

select it for printing. Then press Print to
preview, and press Print again.

14

Storing and Displaying Your PictureMate Photos

Photos printed on PictureMate photo paper are
beautiful and long-lasting. Follow these guidelines to
make sure they will look great for generations.

Caring for Your Photos

● To avoid scratches or smudging, do not rub the

printed side of the photo.

● To prevent smudging, avoid stacking your photos

until they are completely dry.

● Let photos sit for 24 hours before framing.

● After you print, the colors on your photos will take

some time to set as the ink dries. During this time,
the colors may look different than you expect.

Displaying Your Photos

● To ensure photos will last as long as possible,

display them under glass or in photo albums.

● Keep photos out of the sun to help prevent fading.

Storing Unused Paper

Return unused paper to the original package. Store
paper flat to prevent curling, and keep it away from
extreme temperatures, high humidity, and bright light.

15

Do More With Your Photos

By pressing the Menu button, you can:

● Choose from a variety of layouts (see page 17)

● Print a proof sheet (see page 18)

● Remove red eyes from your photos (see page 18)

● Fix photos that are too light or dark (see page 18)

● Adjust the amount of expansion and cropping for

borderless printing (see page 20)

● Print in black-and-white or sepia (see page 20)

● Print camera text (see page 21)

Note: The features described in this section do not change or
replace the original digital photo file; they customize only the
print(s) you make at that time.

16

Getting Help

You can learn how to improve print quality or handle
memory cards, paper, or photo cartridges.

1 Press Menu.

2 Press l or r to highlight Help, then press OK.
3 Press l or r to highlight Improve print quality or

Quick Guide, then press OK.

4 Press l or r to highlight the topic you need help

with. Then press OK to see the solution for
improving print quality, or a Quick Guide
animation.

Choosing a Layout

Note: For the fastest printing, select Border.

By default, your photos are printed at the full 4 × 6
size, without borders. If you want to print pictures with
white borders or place several small photos on one
sheet of paper, you can use the Layout menu to
change the layout.

1 After inserting a card, press Menu.
2 Press l or r to highlight Basic Print Settings, then

press OK.

3 Press OK to select Layout.
4 Press l or r to highlight the layout setting you

want, then press OK. You have these choices:

Borderless Wallet

Border Mini-wallet

When you print without borders, your images are
automatically expanded and cropped around the edges.
This may cause part of your image to be cut off. You can
control the amount of expansion and cropping; see
page 20 for instructions.

5 At the photo selection screen, press OK to select

the current photo for printing. (See page 11.)

To print two or more photos per sheet, select
multiple copies or multiple photos.

For example, if you want 4 mini-wallet photos of
one image and 4 of another, select 4 copies of
photo A and 4 copies of photo B. Then choose
Mini-wallet as the layout setting.

6 Press l or r to select additional photos if you

want.

7 Adjust any other settings you want, then press

Print to preview your photos.

8 If the layout preview is correct, press Print to

start printing.

17

Printing a Proof Sheet

You can print small thumbnail images of all the photos
on your memory card, 20 images per page.

1 After inserting a card, press Menu.
2 Press l or r to highlight Utility, then press OK.

3 Press l or r to highlight Print Proof Sheet, then

press OK.

4 Press l or r to highlight Yes (to clear previous

photo settings), then press OK to continue.

5 Press Print to start printing.

Note: If you have selected photos by date, only the
selected photos are printed.

Reducing Red-Eye

When you take photos of people, they sometimes
appear to have red eyes. You can use Fix Red-Eye to
help eliminate this problem.

Note: Fix Red-Eye may not correct red eyes in all photos, and
printing will be slower when you use this feature.

1 Select a photo with the red-eye problem.

2 Press Menu.

3 Press l or r to highlight Setup, then press OK.
4 Press l or r to highlight Advanced Settings, then

press OK.

5 Press l or r to highlight Fix Red-Eye, then press

OK.

6 Press l or r to highlight On, then press OK.

Fixing Photos

PictureMate lets you correct the color and improve the
image quality of your photos without using a
computer.

The Fix Photo setting, which is selected by default,
improves your photos’ colors and increases contrast
and sharpness. It may correct images that are too dark,
too light, or backlit.

You can select the following types of enhancement:
Standard, People, Landscape, or Night Scene.

®

If your camera supports PRINT Image Matching
(P.I.M.) or Exif Print, the printer’s P.I.M. setting
automatically adjusts your photos for the best results.

18

Note: These settings affect only your printed pictures. They do
not change your original image files.

1 After inserting a card, press Menu.

2 Press l or r to highlight Basic Print Settings,

then press OK.

3 Press l or r to highlight Enhance, then press OK.
4 Press l or r to select one of the following

options:

● Fix Photo: This setting improves your photos’

colors and increases contrast and sharpness.
It may correct images that are too dark, too
bright, or backlit. (This is the default setting.)

● P. I.M.: This information helps ensure an

accurate image reproduction for files that
include P.I.M. (PRINT Image Matching) or Exif
Print data.

● None: Prints photos as is or bypasses P.I.M. or

Exif Print data. Select this setting for the
fastest printing.

5 Press OK to apply the selected setting.

Note: The setting you select applies to all photos in the
current print job.

If you select Fix Photo, you see a list of 4 enhance
modes:

6 Press l or r to highlight the appropriate setting,

then press OK. If you are printing a variety of
photos, select Standard.

19

Adjusting Borderless Expansion

When you print borderless pictures, your images are
automatically expanded and cropped.

If your pictures are cut off around the edges, you can
adjust the amount of expansion and cropping.

1 Press Menu.

2 Press l or r to highlight Setup, then press OK.

3 Press l or r to highlight Advanced Settings, then

press OK.

4 Press l or r to highlight Expansion, then press

OK. You can select Standard, Middle, or
Minimum.

5 Press l or r to select Minimum and reduce the

amount of expansion. Then press OK. Read the
warning message and press OK.

If you see white lines on the edges of your photos
after printing with the Minimum setting, repeat
steps 1 to 4 and select Middle or Standard.

Printing Photos in Black-and-White or
Sepia

You can print pictures in black-and-white or in a sepia
tone (like an old-fashioned photo) even when the
originals are in color. Your original images are not
changed.

You can apply the color effect to one photo or all
photos currently selected for printing.

1 Select a photo or photos to print black-and-white

or sepia.

2 Press Menu.

3 Press l or r to highlight Basic Print Settings, then

press OK.

4 Press l or r to highlight Color Effect, then press

OK. You see this screen:

20

5 Press l or r to select B & W or Sepia, then press

OK. You can see the effect on your photo.

Adding Camera Text

If your camera allows you to add text to your photos,
you can print the pictures along with the text.

This setting is available for borderless photos only.

1 Select the photos that have text added by your

camera.

2 Press Menu.
3 Press l or r to highlight Setup, then press OK.

4 Press l or r to highlight Advanced Settings, then

press OK.

5 Press l or r to highlight Camera Text, then

press OK.

6 Highlight On, then press OK.

Note: Before you print, make sure the Borderless Layout setting
is selected. See page 17 for more information.

21

Print From an External Device

PictureMate can print photos stored on a:

● PictBridge-enabled digital camera (this page)

● Bluetooth-enabled device (requires an optional

Bluetooth Photo Print adapter; see the online
User’s Guide for information).

Printing From a Digital Camera

You can connect a digital camera that supports
PictBridge printing to PictureMate and use the camera
to control printing.

(Check your camera manual to see if it supports
PictBridge. A cable may not be included with your
camera.)

1 Make sure PictureMate is on but not printing.

2 Make sure there are no memory cards in

PictureMate’s slots.

Note: You must remove your memory card or the printer
will read photos from the card, not from a camera.

3 Turn on your camera.

22

4 Connect your camera’s USB cable to your camera

and the EXT. I/F port on the back of
PictureMate.

5 Use your camera’s controls to select and print

photos on PictureMate. (See your camera manual
for instructions.)

6 When you are finished, disconnect your camera

before inserting a memory card in PictureMate.

Print From a Computer

To use PictureMate with your computer, you must first:

● Install the PictureMate software on

your computer from the PictureMate
CD as described here.

● Connect PictureMate to

your computer with a USB
cable. If you don’t have a
USB cable, you can buy one
from your local computer dealer or from Epson.

Once your software is installed and PictureMate is
connected to your computer, see your online User’s
Guide for instructions on printing from your computer.

Tip: Once you’ve connected PictureMate to your computer, you
can insert a memory card in PictureMate and view, copy, or print
files on the memory card as if it were a drive on your computer.
You can even copy files from your computer to the memory
card. See your online User’s Guide for instructions.

Periodically, it’s a good idea to check Epson’s support website at
epson.com/support for free updates to your PictureMate printer
software. Download instructions are posted for your
convenience.

Installing Software and Connecting PictureMate

DO NOT connect PictureMate to your computer before
installing the software.

REMOVE your memory card from PictureMate before
you begin.

Follow the installation steps for your computer:

● Windows (below)

● Macintosh (page 26)

Note: If you have problems installing the software, see page 43.

Installing Software for Windows

Before you start, make sure PictureMate is NOT
connected to your computer and does NOT have a
memory card inserted in it.

1 Press the P On button to turn on PictureMate.

23

Note: If you see a Found New Hardware screen, click

Cancel and disconnect PictureMate from your computer.

4 When you see this screen, click Install.

2 Insert the PictureMate CD.

3 With Windows Vista, if you see the AutoPlay

window, click the option Run SETUP.exe. When
you see the User Account Control screen, click
Continue.

24

5 Read the license agreement and click Accept. The

software starts installing.

After a moment, you see this screen:

6 Connect the USB cable to any open USB port on

your computer. Then connect the other end to the

USB port on the back of PictureMate.

Your PictureMate software is installed.

Note: If you see a screen like this one, remove your
memory card and click the

Note: PictureMate is automatically set as your default
printer. If you have another printer, you can change this
setting in the Windows Control Panel.

X in the corner to close it.

7 When you see the Bonus Software Installation

screen, select the items you want and click Install.

25

8 When you see a message that installation is

complete, click Exit.

9 Follow the on-screen instructions to register

PictureMate.

10 When you’re done, remove the CD.

Now you can print photos from your computer on
PictureMate (see the online User’s Guide for detailed
instructions).

Installing Software for Macintosh

Before you start, make sure PictureMate is NOT
connected to your Macintosh and does NOT have a
memory card inserted in it.

1 Press the P On button to turn on PictureMate.
2 Insert the PictureMate CD.

3 Double-click the Epson icon.

4 When you see this screen, click Install.

5 Read the license agreement and click Accept.

6 Follow the on-screen instructions to install the

software.

26

After a few minutes, you see this screen:

7 Connect the USB cable to any open USB port on

your Macintosh. Then connect the other end to
the USB port on the back of PictureMate.

If you’re using Mac OS X 10.5.x, skip to step 10.

If you’re using Mac OS X 10.3.9 or 10.4.11,
continue with the next step.

8 When you see this screen, click Add Printer.

9 Follow the steps on the right side of the screen to

add PictureMate.

10 Follow the on-screen instructions to install the rest

of your software and register PictureMate.

11 When you’re done, eject the CD.

Now you can print photos from your Macintosh on
PictureMate (see the online User’s Guide for detailed
instructions).

27

Replace Print Pack

When PictureMate needs a new Print Pack, you will
see a message on the photo viewer screen. The Print
Pack contains a new photo cartridge and photo paper.

When you need a new Print Pack, see these sections:

● Buy a PictureMate Print Pack (to the right)

● Replace the photo cartridge (see page 29)

If you want to check the status of your photo cartridge,
see page 31.

Tip: If you see a replacement message while printing, you can
replace the photo cartridge and continue the current print job.
Just replace it without turning off and unplugging PictureMate.

Note: Use your photo cartridge within six months of installing it
and before the expiration date on the package.

Caution: To ensure good results, use a genuine PictureMate
photo cartridge and do not refill it. Other products may cause
ink spills or other damage to your printer not covered by
Epson’s warranty.

28

Buying a Print Pack

You can buy a PictureMatePrint Pack
wherever PictureMate is sold or from
retailers that sell printer supplies.

The following Print Packs are available:

Print Pack

contents

Glossy photo paper
(150 sheets) and
photo cartridge

Matte photo paper
(100 sheets) and
photo cartridge

You can also buy a Print Pack and other PictureMate
accessories from an Epson authorized reseller. To find
the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca
(Canadian sales).

Part

number

T5846 All PictureMate 200/

T5845-M

Supported

PictureMate models

300 Series models

Replacing the Photo Cartridge

Make sure you have a new PictureMate Print Pack
before you remove the old photo cartridge. Once you
remove the cartridge, you must install the new one
right away.

Caution: Before you replace the cartridge, read the “Photo
Cartridge Safety Instructions” on page 49.

1 Make sure PictureMate is on but not printing.

2 Open the cartridge door on the back of

PictureMate.

3 Slide the cartridge lever left, to the Release

position.

Caution: Do not try to pull out the cartridge without moving the
lever.

4 Pull out the cartridge and dispose of it properly.

(For appropriate disposal, check local resources
for recycling guidelines.)

29

Warning: Keep photo cartridges out of the reach of
children and do not drink the ink.

If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets in your eyes, flush them
thoroughly with water. If discomfort or vision problems
continue after flushing, see a doctor immediately.

Caution: Do not attempt to refill the photo cartridge. This
could result in ink spills or other damage to PictureMate
not covered by Epson’s warranty.

5 Remove the new photo cartridge from its package.

Don’t touch the green
chip on the side

Caution: Don’t touch the small green circuit board. Install
the photo cartridge immediately. If you leave a cartridge
unpacked for a long time before using it, normal printing
may not be possible.

6 Slide the cartridge straight into the slot, label side

up, until it clicks into place.

Note: The cartridge won’t go in all the way. You need to
use the cartridge lever to lock it in place.

7 Slide the lever all the way right, to the Lock

position.

30

Caution: If the cartridge is not inserted correctly,
PictureMate will not be able to print.

8 Close the cartridge door all the way.

Checking Photo Cartridge Status

You can check the status of your Print Pack at any time.

1 Press Menu.

2 Press l or r to highlight Maintenance, then press

OK.

3 Highlight view the photo cartridge status and

press OK. You see the status displayed on the
photo viewer screen:

The gray square
represents the ink level

4 Press OK to exit.

Note: If the screen displays a Photo Cartridge low message,
you should buy a new PictureMate Print Pack. See page 28 for
details.

31

Take PictureMate With You

PictureMate’s handle makes it easy to carry short
distances. If you have the optional battery, you can use
PictureMate just about anywhere, even if an electrical
outlet is not available.

Tip: You can order an optional PictureMate Carrying Case (part
number PMBAG06) or rechargeable battery (part number
C12C831082) from Epson. See page 46 for details.

Packing Your PictureMate

If PictureMate is going to travel a longer distance, pack
it carefully to help protect it from getting damaged.

Caution: Keep PictureMate out of the sun and don’t leave it in
your car or other location where it can get too hot or too cold.
PictureMate may be damaged or ink may leak.

1 Press the P On button to turn PictureMate off.
2 Wait until the On light goes out, then unplug the

power cable from the power outlet.

3 Remove all paper and printed photos.

32

4 Lower the screen, then close the paper support

and output tray.

5 Unplug the power adapter and any connected

USB cable or device. Place the power cable and
adapter in the PictureMate accessory box.

6 Pack PictureMate in the box that it came in or the

optional carrying case.

Caution: Make sure the photo cartridge is installed. Do not
remove the photo cartridge before transporting. Don’t place
PictureMate on its side or upside down, or ink may leak.

Note: If your prints don’t look as good after PictureMate has
been moved, try aligning the print head (see page 39).

Using the Optional Battery

To buy the optional battery, check with your
PictureMate retailer or go to www.MyPictureMate.com.
See page 46 for more information on purchasing
PictureMate supplies and accessories.

With a fully charged battery, you can print about 100
photos.

Note: See the online User’s Guide for detailed instructions on
installing and using the optional rechargeable battery.

33

Set PictureMate Preferences

You can change the way PictureMate works by using
the Setup menu. You can set the following
preferences:

● Turn the print preview screen off or on (on the

right)

● Turn on a screensaver that will appear after 3

minutes of inactivity (see page 35)

● Change PictureMate’s language to French,

Portuguese, or Spanish (see page 35)

● Make settings for Bluetooth printing (see your

online User’s Guide)

● Return the settings to their defaults (see page 35)

34

Turning Print Preview Off or On

When you press the Print button, you see a screen
that lets you confirm your selected photos and
settings, for example:

Then you press Print again to start printing.

If you don’t want to see this screen before printing,
you can turn it off. You will only need to press Print
once to start printing.

1 Press Menu.

2 Press l or r to highlight Setup, then press OK.

3 Press l or r to highlight Display Settings, then

press OK.

4 Press l or r to highlight Print Preview, then press

OK.

5 Press l or r to choose Off or On, then press OK.

Turning the Screensaver On or Off

You can have PictureMate display a screensaver or
slideshow of your photos after 3 minutes of inactivity.

1 Press Menu.

2 Press l or r to highlight Setup, then press OK.
3 Press l or r to highlight Display Settings, then

press OK.

4 Press l or r to highlight Screensaver, then press

OK.

5 Press l or r to choose Off or On, then press OK.

Changing PictureMate’s Language

You can change the language on PictureMate’s screen
to French, Portuguese, or Spanish.

1 Press Menu.
2 Press l or r to highlight Setup, then press OK.

3 Press l or r to highlight Language, then press

OK.

4 Press l or r to choose the language you want,

then press OK.

Caution: If you change the language, all the words on the
screen will appear in the new language. Make sure you select
the right language.

Returning to Default Settings

You can return all settings to the PictureMate original
default settings.

1 Press Menu.
2 Press l or r to highlight Setup, then press OK.

35

3 Press l or r to highlight Restore Defaults, then

press OK. You see this message:

4 Press l or r to select Ye s or No, then press OK.

5 Press OK to exit.

36

Printer Care and Troubleshooting

If you have problems with your PictureMate, or you
want to improve print quality, read these sections:

● Cleaning the print head (on the right)

● Aligning the print head (on page 39)

● Cleaning Inside PictureMate (on page 40)

● Cleaning Outside PictureMate (on page 41)

● Printing and operation problems (on page 41)

● Software installation problems (on page 43)

● Print quality problems (on page 43)

● Problems with paper feeding (on page 44)

● Miscellaneous printout problems (on page 45)

● Where to get help (on page 46)

Cleaning the Print Head

If your print quality is not as good as it used to be—if
photos are too light, are missing colors, or have lines
running through them—PictureMate’s print head
nozzles may need cleaning.

Note: If the screen displays a Photo cartridge low message,
you may not be able to clean the print head until you replace
the photo cartridge.

Follow these steps to clean the print head:

1 Load paper in PictureMate so you can print a

nozzle check pattern after cleaning the print head.

2 Press Menu.

3 Press l or r to highlight Maintenance, then press

OK.

4 Press l or r to highlight Auto Cleaning, then

press OK.

37

You see a confirmation screen:

5 Select Ye s, then press OK to clean the print head.

Cleaning takes about 60 seconds. PictureMate
makes some noise and you see an Auto Cleaning
message.

When cleaning is complete, PictureMate prompts
you to load paper and print a nozzle check
pattern.

6 Press Print.

PictureMate prints a nozzle check pattern and
displays this screen:

7 Check the pattern to see if there are any gaps or

missing lines.

OK

Needs
cleaning

38

● If the pattern is OK, select Ye s and press OK

to finish.

● If the pattern has gaps or missing lines, select

No and press OK to clean the print head
again. You may need to clean it two times
before the nozzles are clean.

If you don’t see any improvement after cleaning two
times, see “Print Quality Problems” on page 43. You
can also turn off PictureMate and wait for at least 6
hours to let any dried ink to soften. Then try cleaning
the print head again.

Note: You can run a nozzle check before you clean the print
head. Follow steps 1 through 3 on page 37. Then select

Check

.

Nozzle

3 Press l or r to highlight Maintenance, then press

OK.

4 Press l or r to select Head Alignment, then press

OK. You see a confirmation screen:

5 Press Print. The alignment pattern is printed:

Aligning the Print Head

If you have moved PictureMate and print quality is not
as good as it used to be—if your prints look fuzzy or
have light or dark lines running through them—you
may need to align the print head.

1 Load paper in PictureMate so you can print the

head alignment pattern.

2 Press Menu.

Best pattern

Misaligned
pattern

39

You see the Head Alignment screen:

6 Look at the printed squares to determine which

one is the most even, with no streaks or white
lines. (You may need to use a magnifying glass.)

7 Press l or r to select the number for the best

square (1 to 9) in set #1. Then press OK.

8 Press l or r to highlight the number for the best

square (1 to 9) in set #2. Then press OK.

PictureMate aligns the print head and exits the
Maintenance menu.

Note: The square you select becomes the middle square
(#5) the next time you align the print head.

Cleaning Inside PictureMate

To make sure your pictures look their best, you may
need to use a “cleaning sheet” to clean inside the
printer. Typically, this is done only if you notice lines of
ink smearing on the front and back of your prints.

Load several sheets of PictureMate paper.

1 Press Menu.

2 Press l or r to highlight Maintenance, then press

OK.

3 Press l or r to select Cleaning Sheet, then press

OK. You see a confirmation message.

4 Press OK to feed the paper.
5 If the paper is clean, select No and press OK to

exit.

If the paper has ink marks, select Yes and press
OK, then press OK again to feed a clean sheet of
paper.

6 Repeat step 6 until the paper is clean.

40

Cleaning Outside PictureMate

Printing and Operation Problems

To keep PictureMate working at its best, you should
clean it several times a year. Follow these steps:

1 Turn off PictureMate, unplug the power cable, and

disconnect the power adapter and any USB cable
or device.

2 Remove all paper, then use a soft brush to clean

any dust or dirt from the paper feeder and output
tray.

3 Clean the PictureMate exterior with a soft, damp

cloth.

4 Use a soft, dry cloth to clean the PictureMate

photo viewer screen. Do not use liquid or
chemical cleaners on it.

Caution: Never use a hard or abrasive brush, or alcohol or
thinner for cleaning; they can damage the components and
case.

Don’t get water on the components and don’t spray lubricants
or oils inside PictureMate.

The On light and photo viewer screen don’t turn on.

● Press the P On button to turn on PictureMate.

● Make sure the power cable and AC adapter are

securely connected at both ends.

● Make sure your power outlet works and is not

controlled by a wall switch or timer.

● If you’re using the optional battery, it may not be

charged. Connect the AC adapter and plug it into
an electrical outlet to charge the battery.

● If you’re using the optional battery, PictureMate

automatically turns off after 15 minutes if it is not
being used. Press the P On button to turn it back
on.

The photo viewer screen goes blank.

The screen shuts off after 13 minutes if PictureMate is
not used. Press any button (except the
to turn it back on.

P On button)

41

PictureMate makes an unexpected noise after you
install a photo cartridge.

The first time you install the photo cartridge,
PictureMate charges its print head for about three and
a half minutes. Wait until charging finishes before you
turn it off, or it may charge improperly and use more
ink the next time you turn it on.

Your PictureMate makes an unexpected noise when
you turn it on or after it has been sitting for a while.

PictureMate is performing routine maintenance.

PictureMate sounds as though it is printing, but
nothing prints.

● PictureMate may be preparing to print.

● The print head may need cleaning. See page 37.

● PictureMate won’t work properly if it’s tilted or at

an angle. Place it on a flat, stable surface.

● Make sure paper is not jammed and is loaded

correctly, and make sure the handle is not resting
on the paper. See page 8.

The printer lid (paper support) snaps off.

Replace the lid by inserting the hinges in the brackets.

Your memory card does not work correctly.

● Insert only one card at a time.

● Make sure you are using a compatible memory

card. See page 6.

● PictureMate recognizes and can print the first

9,990 photos on a memory card.

● Photos must be in JPEG format and taken with a

DCF-compliant camera.

● PictureMate cannot read progressive-scan JPEG

files or RAW files.

● Make sure to format your memory card in your

camera.

PictureMate does not recognize a thumb drive.

You can only use the EXT. I/F port to connect your
PictBridge-enabled camera or the optional Bluetooth
Photo Print Adapter.

To print photos stored on a USB thumb drive, first copy
them to your computer. Then you can use PictureMate
to print from your computer or copy the photos to a
memory card. See the online User’s Guide for
instructions.

42

Printing is too slow.

● It takes a few moments for PictureMate to process

your images before printing them.

● If PictureMate is in a hot or sunny location, move it

to a cooler place and try printing again.

For faster printing, try these tips:

● Don’t print more than 40 pictures at a time.

● Photos with borders print faster than borderless

photos.

● Turn off special features such as color effects and

red-eye reduction.

Software Installation Problems

● Follow the instructions beginning on page 23 to

install your software. Don’t connect PictureMate to
your computer until you are instructed to.

● Close other programs, including screen savers and

virus protection software, and try installing again.

● Make sure your system meets the requirements

listed in your online User’s Guide.

● To print over a network, see the online User’s

Guide for instructions on setting up printing.

Print Quality Problems

You see banding (light lines) in your prints.

● The print head may need cleaning. See page 37.

● Be sure to print with the glossy or whiter side of

the paper face up.

● The Print Pack may need replacing. See page 29.

● The print head may need aligning. See page 39.

Your print is grainy.

The print head may need aligning. See page 39.

Your print is blurry or smeared.

● Use PictureMate photo paper to ensure proper

saturation, absorption of ink, and quality.

● Be sure to print with the glossy or whiter side of

the paper face up.

● The print head may need cleaning. See page 37.

● The print head may need aligning. See page 39.

43

● You may need to clean inside PictureMate. See

page 40.

● Make sure your paper isn’t damp or curled, or

loaded face down (load it glossy or whiter side
up). If it’s damp or curled, load a new stack of
paper.

● Remove each photo from the output tray after

printing. Let each photo sit for a minute before
handling it.

Your print is faint or has gaps in the image.

● The print head may need cleaning. See page 37.

● The photo cartridge may be old or low. See

page 28 to replace it.

● Make sure your paper isn’t damaged, old, dirty, or

loaded face down. If it is, load new paper with the
glossy or whiter side up.

Colors in your photo are wrong or missing.

● Make sure the Color Effect setting is not set to

B & W or Sepia. See page 20.

● The print head may need cleaning. See page 37.

● The photo cartridge may be old or low. See

page 28 to replace it.

● Colors may change slightly after your print dries.

Wait for 24 hours and check your photo again.

● Tu rn on the Fix Photo or P. I.M. setting. See

page 18.

Problems With Paper Feeding

Paper doesn’t eject fully or is wrinkled.

The paper may be damp. Load new paper.

Paper doesn’t feed correctly or jams.

● If paper doesn’t feed, remove it, separate the

sheets slightly, and reload it between the edge
guides. Slide the guides to the edge of the paper,
but don’t make them too tight. See page 8.

● If multiple pages feed at once, remove the paper,

separate the sheets, and carefully reload it.

● If paper jams, remove any sheets loaded behind

the jammed paper and press OK to eject the
jammed paper. Don’t pull out jammed paper from
the top of PictureMate.

● Make sure the handle is not resting on the paper.

44

If paper loads incorrectly or jams frequently:

● Use new paper loaded with the glossy or whiter

side up, and separate the sheets slightly.

● Load a maximum of 20 sheets.

● Make sure your paper is beneath the arrow on the

edge guides.

● Don’t load plain paper; this may damage

PictureMate.

● Use only PictureMate photo paper or Epson

Premium Photo Paper Glossy or Semigloss. (See
page 4.)

● Store paper flat to help prevent curling.

Miscellaneous Printout Problems

PictureMate prints blank pages.

The print head may need cleaning. See page 37.

The borders or layout are incorrect.

● Select a different Layout setting. See page 17 (if

printing directly from PictureMate) or your online
User’s Guide (if printing from a computer).

● When you print borderless photos, PictureMate

automatically expands your images. If your photos
are cut off too much around the edges, you can
adjust the amount of expansion. See page 20
(if printing directly from PictureMate) or your
online User’s Guide (if printing from a computer).

45

Where to Get Help

Epson Technical Support

Epson provides these technical support services:

Internet Support

Visit Epson’s support website at epson.com/support
and select your product for solutions to common
problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the
following information ready:

● Product name (PictureMate Charm or PM 225)

● Product serial number (located on the bottom of

PictureMate)

● Proof of purchase (such as a store receipt) and

date of purchase

● Computer configuration

● Description of the problem

Then call:

● U.S.: [phone], 6 AM to 6 PM, Pacific Time,

Monday through Friday.

● Canada: [phone], 6 AM to 6 PM, Pacific

Time, Monday through Friday.

Days and hours of support are subject to change
without notice. Toll or long distance charges may
apply.

Purchase Supplies and Accessories

You can purchase genuine PictureMate Print Packs and
accessories at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca
(Canadian sales). You can also purchase supplies from
an Epson authorized reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766).

46

Notices

Important Safety Instructions

Before using your PictureMate, read the following safety
instructions to make sure you use it safely and effectively (see
the online User’s Guide for additional safety instructions).

● Be sure to follow all warnings and instructions marked on
the printer.

● If you use the printer in places where the use of printers is
restricted, such as in airplanes or hospitals, follow all
instructions in those places.

● Do not insert objects through the slots in the printer.

● Take care not to spill liquid on the printer and the AC

adapter.

● Do not put your hand inside the printer or touch the photo
cartridge during printing.

● Do not use aerosol products that contain flammable gases
inside or around the printer. Doing so may cause fire.

● Always turn the printer off using the P On button. Do not
unplug the printer or turn off the power to the outlet until
the On light goes out.

● Before transporting the printer, make sure that the photo
cartridge is installed.

● Leave the photo cartridge installed. Removing the cartridge
can dehydrate the print head and may prevent the printer
from printing or cause ink to leak out.

● Do not remove the memory card or turn off the printer
while the computer and the memory card are
communicating (when the memory card light is flashing).

● The methods for using memory cards vary according to
card type. Be sure to refer to the documentation packaged
with your memory card for details.

● Use only memory cards compatible with the printer (see
page 7).

● Place the printer on a flat, stable surface that extends
beyond the base of the printer in all directions. The printer
will not operate properly if it is tilted at an angle. If you
place the printer by the wall, leave more than 4 inches
(10 cm) between the back of the printer and the wall.

● When storing or transporting the printer, do not tilt it, stand
it on its side, or turn it upside down. Otherwise, ink may
leak from the cartridge.

● Leave enough space in front of the printer for the paper to
be fully ejected.

● Avoid places subject to rapid changes in temperature and
humidity. Also, keep the printer and the AC adapter away
from direct sunlight, strong light, water, or heat sources.

Caution: Keep PictureMate out of the sun and don’t
leave it in your car or other location where it can get
too hot or too cold. Otherwise PictureMate may be
damaged or ink may leak.

47

● Avoid places subject to dust, shock, or vibration.

● Leave enough room around the printer to allow for

sufficient ventilation.

● Place the AC adapter near a wall outlet where the plug can
be easily unplugged.

● Do not place or store the printer, the AC adapter, or the
optional battery outdoors.

● Do not block or cover the vents and openings in the
printer.

● Power supply cords should be placed to avoid abrasions,
cuts, fraying, crimping, and kinking. Do not place objects on
top of power-supply cords and do not allow the AC adapter
or power-supply cords to be stepped on or run over. Be
particularly careful to keep all power-supply cords straight
at the ends and the points where they enter and leave the
AC adapter.

● Use only the power-supply cord that comes with this
product. Use of another cord may result in fire or electrical
shock, or injury.

● The AC adapter model A431H is designed for use with the
printer with which it was included. Do not attempt to use it
with other electronic devices unless specified.

● Use only the type of power source indicated on the AC
adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC power cord
that meets the relevant local safety standards.

● Avoid using outlets on the same circuit as photocopiers or
air control systems that regularly switch on and off.

● Avoid using electrical outlets controlled by wall switches or
automatic timers.

● Keep the entire computer system away from potential
sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.

● Do not use a damaged or frayed power cord, or the AC
adapter or optional battery if damaged.

● If you use an extension cord with the printer, make sure
that the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure that the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall
outlet’s ampere rating.

● Never disassemble, modify, or attempt to repair the AC
adapter, power cord, printer, and options by yourself
except as specifically explained in the printer’s guides.
Doing so may result in injury, electric shock, or fire.

● Unplug the printer and the AC adapter, remove the
optional battery from the printer, and refer servicing to
qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the
printer; the printer, the AC adapter, or the optional battery has
been dropped or the casing damaged; the printer, the AC
adapter, or the optional battery does not operate normally or
exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)

● Do not use with wet hands.

48

WARNING: The cords included with this product contain
chemicals, including lead, known to the State of California to
cause birth defects or other reproductive harm. Wash hands

after handling. (This notice is provided in accordance with
Proposition 65 in Cal. Health & Safety Code §25249.5 and
following.)

Photo Cartridge Safety Instructions

● Keep photo cartridges out of the reach of children and do
not drink the ink.

● Do not shake the photo cartridge after removing it from the
bag; this can cause leakage.

● Be careful when you handle used photo cartridges, as
there may be some ink remaining around the ink supply
ports. If ink gets onto your skin, wash the area thoroughly
with soap and water. If ink gets into your eyes, flush them
immediately with water. If discomfort or vision problems
continue after a thorough flushing, see a doctor
immediately.

● Do not remove or tear the label on the cartridge; this can
cause leakage.

● Do not dismantle photo cartridges or try to refill them. This
could damage the print head.

● Install the photo cartridge immediately after you remove it
from its package. If you leave a cartridge unpacked for a
long time before using it, normal printing may not be
possible.

● Do not use a photo cartridge beyond the date printed on
the cartridge carton; otherwise, it may result in reduced
print quality. For best results, use up the photo cartridge
within six months of installing it.

● After bringing a photo cartridge inside from a cold storage
site, allow it to warm up at room temperature for at least
three hours before using it.

● Store photo cartridges in a cool, dark place.

● Store each photo cartridge so that the bottom of its

packaging faces down.

● Do not touch the green IC chip on the side of the cartridge.
Doing so may prevent normal operation and printing.

● The IC chip on the photo cartridge retains a variety of
cartridge-related information, such as the amount of ink
remaining, so that the cartridge may be removed and
reinstalled freely. However, each time the cartridge is
inserted, some ink is consumed because the printer
automatically performs a reliability check.

● If you remove the photo cartridge for later use, protect the
ink supply ports from dirt and dust and store it in the same
environment as the printer. A valve in the ink supply ports
makes covers or plugs unnecessary, but the ink may stain
items that come into contact with this area of the cartridge.
Do not touch the ink supply ports or the surrounding area.

49

Photo Viewer Screen Safety Instructions

● The screen contains a few small bright or dark spots. These
are normal and do not mean that the screen is damaged in
any way.

● Only use a dry, soft cloth to clean the screen. Do not use
liquid or chemical cleansers.

● If the screen is damaged, contact your dealer. If the liquid
crystal solution gets on your hands, wash them thoroughly
with soap and water. If the liquid crystal solution gets into
your eyes, flush them immediately with water. If discomfort
or vision problems remain after a thorough flushing, see a
doctor immediately.

● Please consult your state and local regulations regarding
disposal or recycling. Do not put in the trash.

Epson America, Inc. Limited Warranty

What Is Covered: Epson America, Inc. (“Epson”) warrants to
the original retail purchaser that the Epson printer covered by
this limited warranty statement, if purchased and operated
only in the United States or Canada, will be free from defects
in workmanship and materials for a period of one (1) year
from the date of original purchase. For warranty service, you
must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems: Should your
Epson printer prove defective during the warranty period,
please call the Epson Connection
or [phone] (Canada) for warranty repair instructions
and return authorization. An Epson service technician will
provide telephone diagnostic service to determine whether

SM

at [phone] (U.S.)

the printer requires service. If service is needed, Epson will, at
its option, exchange or repair the printer without charge for
parts or labor. If Epson authorizes an exchange for the
defective unit, Epson will ship a replacement printer to you,
freight prepaid, so long as you use an address in Canada or
the U.S. (excluding Puerto Rico and U.S. Possessions).
Shipments to other locations will be made freight collect. You
are responsible for securely packaging the defective unit and
returning it to Epson within five (5) working days of receipt of
the replacement. Epson requires a debit or a credit card
number to secure the cost of the replacement printer in the
event that you fail to return the defective one. If Epson
authorizes repair instead of exchange, Epson will direct you
to send your printer to Epson or its authorized service center,
where the printer will be repaired and sent back to you. You
are responsible for packing the printer and for all costs to and
from the Epson authorized service center. When warranty
service involves the exchange of the printer or a part, the item
replaced becomes Epson property. The replacement printer
or part may be new or refurbished to the Epson standard of
quality, and, at Epson’s option, may be another model of like
kind and quality. Exchange products and parts assume the
remaining warranty period of your original product covered
by this limited warranty.

What This Warranty Does Not Cover: This warranty covers
only normal use in the United States and Canada. Using this
product for continuous production or similar high duty
purposes is not considered normal use; damage,
maintenance or service from such use will not be covered
under this warranty. This warranty is not transferable. This
warranty does not cover any color change or fading of prints
or reimbursement of materials or services required for

50

reprinting. This warranty does not cover damage to the Epson
product caused by parts or supplies not manufactured,
distributed or certified by Epson. This warranty does not cover
ribbons, ink cartridges or third party parts, components, or
peripheral devices added to the Epson product after its
shipment from Epson, e.g., dealer or user-added boards or
components. Epson is not responsible for warranty service
should the Epson label or logo or the rating label or serial
number be removed or should the product fail to be properly
maintained or fail to function properly as a result of misuse,
abuse, improper installation, neglect, improper shipping,
damage caused by disasters such as fire, flood, and lightning,
improper electrical current, software problems, interaction
with non-Epson products, or service other than by an Epson
Authorized Servicer. If a claimed defect cannot be identified
or reproduced, you will be held responsible for the costs
incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED
WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, NON­INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND
IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY
PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY
STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER
PERSON OR FIRM ARE VOID. IN NO EVENT SHALL EPSON OR
ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR
INABILITY TO USE THE EPSON PRODUCT, WHETHER
RESULTING FROM BREACH OF WARRANTY OR ANY OTHER

LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS
AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN
EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE
PRODUCT.

In Canada, warranties include both warranties and
conditions.

Some jurisdictions do not allow limitations on how long an
implied warranty lasts, and some jurisdictions do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitations and exclusions may not
apply to you. This warranty gives you specific legal rights and
you may have other rights which vary from jurisdiction to
jurisdiction.

To find the Epson Authorized Reseller nearest you, visit our
website at: http://www.epson.com.

To find the Epson Customer Care Center nearest you, visit
epson.com/support.

You can also write to: Epson America, Inc., P.O. Box 93012,
Long Beach, CA 90809-3012

How Many Photos Will I Get From a PictureMate
Print Pack?

Epson has packaged the PictureMate Photo Cartridge with a
quantity of 4 × 6 PictureMate Photo Paper, so that purchasing
supplies for PictureMate is convenient and affordable. The
number of sheets of photo paper in your PictureMate Print
Pack is stated on the Print Pack’s box. The photo ink cartridge
in the Print Pack contains enough ink to allow borderless,
color printing of about the stated number of sheets.

51

Our estimate of the number of photos you can print with a
PictureMate Print Pack is based on test printing with a range
of 20 different color photos. Actual yields will vary based on
images printed, print settings, paper type, frequency of use
and temperature. For example, printing many copies of the
same photo, or printing many black and white or sepia
photos, may result in fewer photos per PictureMate Photo
Cartridge. Also, the PictureMate Photo Cartridge once
installed should be replaced with a new one within 6
months. For print quality, a variable amount of ink remains in
the cartridge after the “Replace Print Pack” indicator comes
on.

You may be able to print more photos with a PictureMate
Photo Cartridge than the number of sheets of photo paper in
your PictureMate Print Pack. In this case the cartridge monitor
indicates the cartridge can still be used. You can continue
printing with paper from another PictureMate Print Pack or
Epson Premium Photo Paper Glossy in the 4 × 6 borderless
size which is available from many resellers or
Epsonstore.com. There are other photo papers available but
most are not formulated to be fully compatible with the
PictureMate Photo Cartridge. Using other papers may result
in poor color reproduction, print quality problems or more
fading.

Both a PictureMate Photo Cartridge and some PictureMate
Photo Paper were included in the box with your PictureMate
printer. The included cartridge contains enough ink to allow
borderless, color printing of about the number of included
paper sheets. The other comments above also apply to the
cartridge and paper included in the printer box.

PictureMate Print Pack Satisfaction Guarantee

If you are dissatisfied because you receive fewer prints than
the number of sheets of paper stated on your PictureMate
Print Pack, you can return the remaining sheets of paper with
the dated sales receipt and UPC code from the PictureMate
Print Pack packaging within one year of purchase and Epson
will give you a pro-rated refund for the number of sheets
returned, plus a maximum of $1.10 for postage. The amount
of the refund depends on the number of sheets stated on
your Print Pack and the Print Pack’s suggested retail price. For
example, if you purchased a 150-sheet Print Pack of glossy
photo paper with a suggested retail price of $39.99, Epson
will refund 27 cents per sheet returned ($39.99 divided by
150 sheets equals 27 cents per sheet). This Satisfaction
Guarantee is a prorated refund that covers only end-user
claims in the U.S. and Canada. It does not cover use of any
non-Epson ink or paper, commercial use of the printer, or
paper consumed by proofs or printing errors.

This Satisfaction Guarantee also applies to the PictureMate
Photo Cartridge and PictureMate Photo Paper which were
included in the box with your PictureMate printer, if you are
dissatisfied because you receive fewer prints with the
cartridge than the number of sheets included. The per-sheet
refund in that case is 27 cents.

52

Refund Procedure

Please follow this refund procedure:

1 Print out the PictureMate Print Pack Satisfaction

Guarantee Form, found on the web page below, or
request this form to be mailed to you by calling
[phone] for U.S.A. and Puerto Rico or
[phone] for Canadian residents.

www.mypicturemate.com/satisfactionguarantee

2 Send the following items to:

PictureMate Print Pack Satisfaction Guarantee
P.O. Box 400067
EL Paso, TX 88540-0067

a) Fully completed PictureMate Print Pack Satisfaction
Guarantee Form
b) Original UPC code of PictureMate Print Pack
c) Copy of PictureMate Print Pack receipt
d) Remaining PictureMate Print Pack paper from the
original PictureMate Print Pack.

If you are making a claim based on the number of prints you
were able to make with the initial cartridge and paper which
were included in the box with your PictureMate printer,
please submit:

a) Fully completed PictureMate Print Pack Satisfaction
Guarantee Form
b) Copy of Original UPC code of PictureMate printer
c) Copy of PictureMate printer receipt

d) Remaining paper which was included in the
PictureMate printer box

Customer claim status inquiries: [phone].

Declaration of Conformity

According to 47CFR, Part 2 and 15 for Class B Personal
Computers and Peripherals; and/or CPU Boards and Power
Supplies used with Class B Personal Computers:

We: Epson America, Inc.

Located at: MS: 3-13

3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: [phone]

Declare under sole responsibility that the product identified
herein, complies with 47CFR Part 2 and 15 of the FCC rules as
a Class B digital device. Each product marketed is identical to
the representative unit tested and found to be compliant with
the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the
variation accepted, due to quantity production and testing on
a statistical basis as required by 47CFR §2.909. Operation is
subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.

Trade Name: Epson

Type of Product: Ink Jet Printer

Model: B385A

53

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio or television reception. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to
radio and television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and

receiver.

● Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician
for help.

WARNING: The connection of a non-shielded equipment
interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels
which exceed the limits established by the FCC for this
equipment. It is the responsibility of the user to obtain and
use a shielded equipment interface cable with this device. If

this equipment has more than one interface connector, do
not leave cables connected to unused interfaces. Changes or
modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian
ICES-003.

Cet appareil numérique de la classe B est conforme à la
norme NMB-003 du Canada.

Copyright Notice

All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission
of Seiko Epson Corporation. The information contained
herein is designed only for use with this Epson product.
Epson is not responsible for any use of this information as
applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be
liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this
product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation’s operating and
maintenance instructions.

54

Seiko Epson Corporation shall not be liable for any damages
or problems arising from the use of any options or any
consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson
Corporation.

A Note Concerning the Responsible Use of
Copyrighted Materials

Epson encourages each user to be responsible and respectful
of the copyright laws when using any Epson product. While
some countries’ laws permit limited copying or reuse of
copyrighted material in certain circumstances, those
circumstances may not be as broad as some people assume.
Contact your legal advisor for any questions regarding
copyright law.

Trademarks

Epson, PictureMate, PRINT Image Matching, and the PRINT
Image Matching logo are registered trademarks, Epson
Exceed Your Vision is a registered logomark, and PictureMate
Charm is a trademark of Seiko Epson Corporation.

Epson Connection is a service mark of Epson America, Inc.

SD is a trademark.

SDHC is a trademark.

Memory Stick, Memory Stick Duo, Memory Stick PRO,
Memory Stick PRO Duo, Memory Stick Pro-HG Duo, Memory
Stick Micro, MagicGate Memory Stick, and MagicGate Memory
Stick Duo are trademarks of Sony Corporation.

xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd.

DPOF is a trademark of CANON INC., Eastman Kodak
Company, Fuji Photo Film Co., Ltd., and Matsushita Electric
Industrial Co., Ltd.

The Bluetooth word mark and logos are owned by Bluetooth
SIG, Inc., and licensed to Seiko Epson Corporation.

General Notice: Other product names used herein are for
identification purposes only and may be trademarks of their
respective owners. Epson disclaims any and all rights in those
marks.

This information is subject to change without notice.

© 2009 Epson America, Inc. 6/09

55

Index

A

Accessories, 4, 28, 32, 46
Adapter, memory card, 7
Aligning print head, 39, 40
Auto Cleaning, 37 to 39, 43
Auto shutoff, 11, 41

B

Banding, fixing, 37 to 39, 43
Battery, 33
Black-and-white printing, 20
Blank pages, 45
Blank screen, 11, 41
Blurry prints, 43 to 44
Border

layout, 17
problems, 45

Borderless

layout, 17
problems, 45

56

Borderless expansion, 20
Button

Menu, 16
On, 23, 26, 32, 41, 47

C

Cable

power, 32
USB, 22, 23, 25, 27

Camera

printing from, 22
printing text from, 21

selected photos (DPOF), 14
camera, 22
Care of photos, 15
Care of PictureMate, 37, 40
Case, optional, 32
CD Index layout, 17
CD, installing software from, 27
Charging, photo cartridge, 42
Choosing photos, 10, 14

Cleaning

PictureMate, 41
print head, 37 to 39, 43

Color

effects, 20
problems, 44

Computer

connecting to PictureMate, 27
installing software on, 23, 27
software installation problems, 43

Copies, number of

control panel, 12
Copies, number of, control panel, 11
Customizing PictureMate, 34 to 36
Cut-off photos, fixing, 20

D

Date, printing photos by, 13
Default settings, 36
Display preferences, 10
Displaying prints, 15
DPOF (Digital Print Order Format), 14

E

Effects, color, 20
Epson

accessories, 4, 28, 32, 46

technical support, 46
Exif Print, 19
Expansion, borderless, 20
External device

port, 22

printing from, 22

F

Faint prints, 44

G

Gaps in image, 37 to 39, 44
Grainy prints, 43

H

Half-page photos, 17
Help

control panel, 16

Epson, 46

57

I

Image, quality problems, 43
Incorrect

colors, 44

margins, 20, 45
Ink, see Photo cartridge
Instructions, control panel, 16
Internet support, 46

J

Jammed paper, 44 to 45

L

Layout

problems, 45

settings, 17
Lever, cartridge, 29, 30
License agreement, 24
Lights

memory card, 7 to 8

On, 41, 47
Lines in photos, fixing, 37 to 39, 43
Loading paper, 8, 45

M

Macintosh, installing software for, 26 to 27
Maintenance, 37, 40
Manuals, 4, 25
Margins

incorrect, 20, 45
selecting, 17

Memory card

adapters, 7
compatibility, 7
light, 7 to 8
problems, 42

removing, 8, 23
Menu button, 16
Missing colors, 44

N

Network installation, 43
Noise, PictureMate, 42
Nozzles

checking, 38

cleaning, 37 to 39, 43

58

O

On button, 23, 26, 32, 41, 47
On light, 41, 47
Output tray, 32

P

Paper

buying, 4, 28
feeding problems, 44 to 45
jam, 44 to 45
loading, 8, 45
output tray, 32
storing, 15
support, 8, 32

Photo

choosing, 10, 14

correction, 18

displaying, 15

DPOF, 14

fixing, 18

fixing cut off, 20

paper, 28

quality problems, 43

remove red eye, 18

slideshow, 14

storing, 15

viewing, 10, 14
Photo cartridge

buying, 4, 28

door, 29 to 31

information, 51 to 53

release lever, 29, 30

safety instructions, 49

status, 31

59

Photo viewer screen

adjusting angle, 10
blank, 11, 41
display options, 10
instructions on, 16
problems, 41
safety instructions, 50

using, 10, 40
PictBridge camera, 22
PIM (PRINT Image Matching), 19
Power

battery, 33

problems, 41

saving, 11

turning off, 32, 47

turning on, 23, 26, 41
Power cable, 32
Preferences, setting, 34 to 36
Previewing printing, 11 to 14
Print

preview, 11 to 14

speed, increasing, 43

Print head

aligning, 39, 40

cleaning, 37 to 39, 43
PRINT Image Matching, 19
Print Pack

buying, 4, 28

information, 51 to 53

replacing, 28

status, 31
Print quality problems, 43
Printing

all photos, 12

black-and-white, 20

from camera, 22

from external device, 22

individual photos, 12

photos by date, 13

preview, 11 to 14

problems, 41 to 43

60

Problems

border or layout, 45
color, 44
memory card, 42
paper feeding, 44 to 45
paper jam, 44 to 45
photo viewer screen, 41
power, 41
print quality, 43
printing, 41 to 43
slow printing, 43
software installation, 43

Proof Sheet layout, 17

Q

Quality problems, 43

R

Red-eye reduction, 18
Release lever, 30
Replacing photo cartridge, 28
Resetting preferences, 34 to 36

S

Safety instructions, 47
Saving power, 11
Screen

adjusting angle, 10

blank, 11, 41

display options, 10

instructions on, 16

problems, 41

safety instructions, 50

using, 10, 40
Sepia, 20
Service, 46
Settings, default, 36
Several photos, selecting, 12
Slideshow, 14
Slow printing, 43
Smeared prints, 43 to 44
Software, installing, 23, 27, 43
Speed, increasing print, 43
Start Here sheet, 4
Storing paper and prints, 15
Supplies, 4, 28, 46
Support, paper, 9, 32

61

Support, technical, 46

T

Technical support, 46
Troubleshooting, 37, 45
Turning printer on or off, 23, 26, 32, 41, 47

U

USB cable, 22, 23, 25, 27
User’s Guide, 4, 25

W

Wallet-size photos, 17
Warranty, 50 to 51
Where to get help, 46
Windows, installing software for, 23 to 26

62

Need a New Print Pack?

The PictureMate 200 Series Print Pack has everything you need to print in one
box: photo paper and a photo cartridge.

The following Print Packs and accessories are available:

Product Part Number

Glossy photo paper (150 sheets) and photo cartridge T5846
Matte photo paper (100 sheets) and photo cartridge T5845-M
PictureMate rechargeable battery C12C831082
PictureMate carrying case PMBAG06
Epson® Bluetooth® Photo Print Adapter C12C824383

You can also buy a Print Pack and other PictureMate accessories from an
Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com
(U.S. sales) or www.epson.ca (Canadian sales).

For more PictureMate information, special offers, and related accessories,
visit www.MyPictureMate.com.

CPD-27532

Printed in XXXXXX

*411720300*

*411720300*

Snap Print Enjoy