Epson PLQ-50, PLQ-50CS, PLQ-50M, PLQ-50CSM, PLQ-50CSK User Manual
User’s Guide
NPD6416-00 EN
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson
Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any
use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable
products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
EPSON is a registered trademark, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, ESC/P, and ESC/P2 are
trademarks of Seiko Epson Corporation.
Microsoft
United States and/or other countries.
IBM
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective
owners. Epson disclaims any and all rights in those marks.
The contents of this manual and the specifications of this product are subject to change without notice.
© 2020 Seiko Epson Corporation
, Windows®, Windows Server®, and Windows Vista® are registered trademarks of Microsoft Corporation in the
®
is a registered trademark of International Business Machines Corporation.
®
Copyrights and Trademarks 2
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Contents
Getting to Know Your Printer
Features............................................................................... 6
About This Manual
Where to Find Information ............................................................... 7
Descriptions Used in this Manual.......................................................... 7
Operating System Versions............................................................... 7
Important Instructions
Safety Instructions....................................................................... 9
Warnings, Cautions, and Notes........................................................ 9
Hot Parts Caution Symbol............................................................ 9
Important Safety Instructions......................................................... 9
For Users in Russia, Belarus, and Kazakhstan........................................... 13
Restrictions on Copying................................................................. 14
When using the USB hub (for USB hub models only)......................................... 14
Chapter 1 Printer Basics
Printer Parts........................................................................... 15
Control Panel.......................................................................... 17
Control Panel Buttons and Lights..................................................... 17
Guide to the LCD Screens........................................................... 18
Consumable information................................................................ 20
Genuine Epson ribbon cartridge...................................................... 20
Chapter 2 Paper Handling
Acceptable Paper Condition. . . . . ......................................................... 22
Loading Passbooks..................................................................... 23
Loading Single Sheets................................................................... 24
Contents 3
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Loading ID Card....................................................................... 25
Chapter 3 Printer Software
About Your Printer Software............................................................. 27
Using the Printer Driver................................................................. 27
Accessing the printer driver from Windows applications.................................. 28
Accessing the printer driver from the Start menu........................................ 30
Changing the printer driver settings................................................... 32
Printer Driver Settings Overview.......................................................... 34
Print settings...................................................................... 34
Uninstalling the Printer Software......................................................... 36
Uninstalling the printer driver and EPSON Status Monitor 3.............................. 36
Chapter 4 Maintenance
Replacing the Ribbon Cartridge........................................................... 39
Replacing the ribbon cartridge....................................................... 39
Cleaning the Printer.................................................................... 45
Cleaning the Scanner Glass (for Scanning Models Only).................................. 46
Transporting the Printer................................................................. 47
Chapter 5 Troubleshooting
Diagnosing the Problem................................................................. 49
Printing Your Printer’s Current Settings................................................... 49
LCD Model....................................................................... 49
Models Without LCD Screens........................................................ 50
Checking Messages on the LCD Screen or Error Indicators.................................... 51
Problems and Solutions................................................................. 53
Power Supply...................................................................... 53
Printing.......................................................................... 53
Scanning......................................................................... 57
Paper Handling.................................................................... 57
Clearing a Paper Jam.................................................................... 58
Printing a Self Test..................................................................... 60
Contents 4
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Chapter 6 Where To Get Help
Technical Support Web Site.............................................................. 62
Contacting Customer Support............................................................ 62
Before Contacting Epson............................................................ 62
Help for Users in Europe............................................................ 63
Help for Users in Singapore.......................................................... 63
Help for Users in Thailand. . ......................................................... 63
Help for Users in Vietnam........................................................... 63
Help for Users in Indonesia.......................................................... 64
Help for Users in Malaysia........................................................... 66
Help for Users in India. ............................................................. 66
Help for Users in the Philippines..................................................... 67
Chapter 7 Product Information
Printer Specifications................................................................... 68
System Requirements............................................................... 68
Mechanical....................................................................... 68
Electronic......................................................................... 71
Electrical......................................................................... 74
Environmental.................................................................... 75
Paper/Media...................................................................... 75
Magnetic stripe reader/writer (Magnetic stripe reading and writing models only)............. 82
Scanner Specifications (Scanning Models Only)............................................. 92
General........................................................................... 92
Scannable Area.................................................................... 93
USB Hub Specification (USB hub models only).............................................. 94
Standards and Approvals................................................................ 94
Safety approvals.................................................................... 94
Contents 5
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Getting to Know Your Printer
Features
Your EPSON PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK 24-pin flatbed dot matrix
printer provides high-quality printing and superior performance in a compact design. Its features
include:
❏ PLQ-50M and PLQ-50CSM can also read and write magnetic stripes. These models are referred to
as magnetic stripes reading and writing models in this manual.
❏ PLQ-50CS, PLQ-50CSM and PLQ-50CSK have scanning capability. These models are referred to
as scanning models in this manual.
❏ PLQ-50, PLQ-50CS, PLQ-50M, and PLQ-50CSM have LCD screen which displays printer status
and guidance messages. These models are referred to as LCD models in this manual.
❏ PLQ-50CSM has two USB Hub connectors and can connect multiple USB devices. This model is
referred to as USB Hub model in this manual.
❏ The ability to handle a wide range of paper types, including passbook, single sheets, multipart
forms with one original and up to six copies, and ID card (scanner models only).
Getting to Know Your Printer 6
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
About This Manual
Where to Find Information
The following manuals are supplied with your Epson printer.
Start Here (paper manual)
Provides information on setting up the printer and installing the software.
User's Guide (this manual)
Provides overall information and instructions on using the printer.
Descriptions Used in this Manual
❏ Screenshots of the printer software screens are from Windows 10 unless otherwise specified. The
content displayed on the screens varies depending on the model and situation.
❏ Screenshots of the printer LCD screens on LCD models are subject to change without notice. The
contents may vary depending on the product.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight
differences depending on the model, the method of operation is basically the same unless stated.
Operating System Versions
Regarding the operating systems, the explanations in this manual are mainly for Windows users and
terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2",
"Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003
R2", and "Windows Server 2003" refer to the following operating system. Additionally, "Windows" is
used to refer to all versions.
❏ Microsoft
❏ Microsoft
❏ Microsoft
Windows® 10 operating system
®
Windows® 8.1 operating system
®
Windows® 8 operating system
®
About This Manual 7
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
❏ Microsoft® Windows® 7 operating system
❏ Microsoft
❏ Microsoft
❏ Microsoft
❏ Microsoft
❏ Microsoft
❏ Microsoft
❏ Microsoft
❏ Microsoft
❏ Microsoft
❏ Microsoft
❏ Microsoft
Windows Vista® operating system
®
Windows® XP operating system
®
Windows® XP Professional x64 Edition operating system
®
Windows Server® 2019 operating system
®
Windows Server® 2016 operating system
®
Windows Server® 2012 R2 operating system
®
Windows Server® 2012 operating system
®
Windows Server® 2008 R2 operating system
®
Windows Server® 2008 operating system
®
Windows Server® 2003 R2 operating system
®
Windows Server® 2003 operating system
®
About This Manual 8
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Important Instructions
Safety Instructions
Warnings, Cautions, and Notes
Warnings
!
must be followed carefully to avoid bodily injury.
Cautions
!
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
Hot Parts Caution Symbol
This symbol is placed on the print head and other parts to indicate that
they may be hot. Never touch those parts just after the printer has been
used. Let them cool for a few minutes before touching them.
Important Safety Instructions
Read all of these safety instructions before using the printer. In addition, follow all warnings and
instructions marked on the printer itself.
Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the
following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
When setting up the printer
❏ Do not place the printer on an unstable surface or near a radiator or heat source.
❏ Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or placed
at an angle.
Important Instructions 9
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
❏ Do not place this product on a soft, unstable surface like a bed or a sofa, or a small, enclosed area, as
this restricts ventilation.
❏ Do not block or cover the slots and openings in the printer’s cabinet, and do not insert objects
through the slots.
❏ Leave adequate room around the printer for easy operation and maintenance.
❏ When connecting this product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices connected by the cable.
❏ Use only the type of power source indicated on the printer’s label. If you are not sure of the power
supply specifications in your area, contact your local power company or consult your dealer.
❏ Connect all equipment to properly grounded electrical outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
❏ Do not use a damaged or frayed power cord.
❏ The power cord should be placed to avoid abrasions, cuts, fraying, crimping, kinking, and other
damage.
❏ If you use an extension cord with the printer, make sure the total ampere rating of all devices
plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total
ampere of all devices plugged into the electrical outlet does not exceed the electrical outlet’s
ampere rating.
❏ Use only the power cord that comes with this product. Use of another cord may result in fire or
electric shock.
❏ This product’s power cord is for use with this product only. Use with other equipment may result
in fire or electric shock.
❏ Be sure the AC power cord meets the relevant local safety standards.
❏ Avoid using or storing the printer in places subject to rapid changes in temperature and humidity.
Also keep it away from direct sunlight, strong light, heat sources, or excessive moisture or dust.
❏ Avoid places subject to shocks and vibrations.
❏ Place the printer near a wall outlet where you can easily unplug the power cord.
❏ Keep the entire computer system away from potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless telephones.
Important Instructions 10
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
❏ Avoid electrical outlets controlled by wall switches or automatic timers. An interruption in power
can erase information in the memory of your printer or computer. Also avoid outlets on the same
circuit as large motors or other appliances that can cause voltage fluctuations.
❏ Use a grounded power outlet; do not use an adapter plug.
❏ If you plan to use a printer stand, follow these guidelines:
- Use a stand that can support at least twice the weight of the printer.
- Never use a stand that tilts the printer. The printer should always be kept level.
- Position your printer’s power cord and interface cable so they do not interfere with paper
feeding. If possible, secure the cables to a leg of the printer stand.
❏ Do not place near the CRT display which emits strong electromagnetic wave.
When maintaining the printer
❏ Unplug the printer before cleaning it, and always clean it with a piece of damp cloth only.
❏ Do not spill liquid onto the printer.
❏ Do not attempt to service the printer yourself except as specifically explained in this guide.
❏ Unplug the printer and refer servicing to qualified service personnel under the following
conditions:
i. If the power cord or plug is damaged.
ii. If liquid has entered the printer.
iii. If the printer has been dropped or the cabinet damaged.
iv. If the printer does not operate normally or exhibits a distinct change in performance.
❏ Do not use aerosol blowers which contain flammable gas inside or around this product. Doing so
may cause fire.
❏ Adjust only those controls that are covered by the operating instructions.
❏ Do not touch the white cable inside the printer.
Important Instructions 11
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
When loading paper
❏ Use passbooks and paper that have more than 60% reflectance.
❏ When you use a passbook, set Passbook mode to On and set Binding mode to the method for the
passbook’s binding in the default setting mode.
❏ Do not load passbooks that are creased or have ripped seam.
❏ Do not use a passbook that has any metallic parts such as staplers or metal clips.
❏ Do not use a passbook with sticky parts such as stamps or seals.
❏ Do not use a passbook that has any pages smaller than the cover page.
❏ Do not print on the front or back cover of a passbook. Printing can be done only when the
passbook is opened.
❏ When you use paper that is shorter than 110.0 mm, set the paper eject direction to front. The
factory set default is front. Please access http://www.epson.com for information.
❏ Do not insert paper that is curled or has been folded into the slot when you load it.
❏ Do not punch holes in the area from 25.0 to 40.0 mm from the left edge of paper.
❏ Always use the printer with the ribbon cartridge installed. Otherwise, paper jam may occur.
When operating the printer
❏ Avoid using or storing the printer in places subject to rapid changes in temperature and humidity.
Keep it away from direct sunlight, strong light, heat sources or excessive moisture or dust.
❏ Adjust only those controls that are covered in the user documentation. Improper adjustment of
other controls may result in damage requiring extensive repair by a qualified technician.
❏ Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise,
you may damage the printer.
❏ Do not turn off the printer while it is printing the self test. Always press the Offline button to stop
printing and then turn off the printer.
❏ Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.
❏ Never replace the print head yourself; you may damage the printer. Also, other parts of the printer
must be checked when the print head is replaced.
❏ You need to move the print head by hand to replace the ribbon cartridge. If you have just used the
printer, the print head may be hot; let it cool for a few minutes before touching it.
Important Instructions 12
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
❏ If you plan to use the printer in Germany, observe the following:
To provide adequate short-circuit protection and over-current protection for this printer, the
building installation must be protected by a 16-amp circuit breaker.
Beim Anschluss des Druckers an die Stromversorgung muss sichergestellt werden, dass die
Gebäudeinstallation mit einer 16-A-Sicherung abgesichert ist.
Restriction of Use
When this product is used for applications requiring high reliability/safety such as transportation
devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety
devices etc.; or functional/precision devices etc., you should use this product only after giving
consideration to including fail-safes and redundancies into your design to maintain safety and total
system reliability. Because this product was not intended for use in applications requiring extremely
high reliability/safety such as aerospace equipment, main communication equipment, nuclear power
control equipment, or medical equipment related to direct medical care etc., please make your own
judgment on this product's suitability after a full evaluation.
For Users in Russia, Belarus, and Kazakhstan
Customer information
The model complies with the Technical regulation of Customs Union "About the safety of low voltage
equipment" (TP TC 004/2011); with the Technical regulation of Customs Union "On Electromagnetic
Compatibility of Technical Devices" (TP TC 020/2011)
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan
Telephone: 81-266-52-3131
Official representative in CIS countries:
LLC "EPSON CIS"
Address: Moscow, 129110, ul. Schepkina, 42, Bldg. 2a, Fl. 3 Business Center Chaika Plaza
Telephone: +7 (495) 777-0355/56
web: http://www.epson.ru/
email: info_CIS@epson.ru
EPSON EUROPE B.V. MOSCOW REPRESENTATIVE OFFICE
Address: Moscow, 129110, ul. Schepkina, 42, Bldg. 2a, Fl. 3 Business Center Chaika Plaza
Telephone: +7 (495) 777-0355/56
web: http://www.epson.ru/
Important Instructions 13
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Production month and year: Labeled on the product with 8 numbers: YYYY.MM.DD
Country of production: Labeled on the product
Restrictions on Copying
Observe the following restrictions to ensure responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and
municipal securities
❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid
postage
❏ Government-issued revenue stamps, and securities issued according to legal Procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes,
concession tickets, etc.
❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright
holder before copying published material.
When using the USB hub (for USB hub models only)
❏ Do not connect multiple printers to each other.
❏ The USB hub only supports bus power, and therefore cannot exceed more than 500 mA of power
consumption. If this is exceeded, a warning is sent to the host computer and the host computer
turns off the connection for all ports.
Important Instructions 14
Chapter 1
Printer Basics
Printer Parts
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
1 printer cover Open this when replacing ribbon cartridge or removing jammed
paper.
2 control panel The printer’s operation panel.
3 power switch Turn the printer on or off.
4 front slot Loads the paper or the passbook. On scanner models, you can also
load originals or ID cards you want to scan.
5 ID card guide Load ID cards here (scanning models only)
Printer Basics 15
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
6 scanner edge guide Insert your document to the left of this guide (scanning models only)
1 USB hub port Two USB type A ports for PC peripherals. Only available on USB hub
models.
2 USB port Connects a USB cable.
3 parallel interface connector Connects the parallel interface cable.
4 serial interface connector Connects the serial interface cable.
5 AC inlet Connects the power cable.
Printer Basics 16
1 upper mechanism The unit that prints on paper.
2 release lever Releases the upper mechanism to make it easier to remove paper
3 scanner unit Scanning device available only on the scanner models.
4 print head Prints on paper.
5 ribbon cartridge Contains ink ribbon.
6 ribbon-tightening knob Turn this to remove any slack in the ribbon.
Control Panel
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
when the paper is jammed.
The PLQ-50CSK only has the lower side.
Control Panel Buttons and Lights
Factory Default Setting
The explanation below is based on the factory default settings and the buttons and the lights functions
may vary from the explanations below depending on the printer settings implemented to your printer.
1
Ready light (Orange)
2
Power light (Blue)
3
F1/Eject light (Orange)
On when output data is in buffer, or is being printed.
Flashes when an error has occurred during a printing operation.
On when the power is turned on.
On when the serial interface is selected to use.
4
F1/Eject button
No function is assigned when printing using the serial interface
connection.
Ejects paper when printer is offline and printing using USB interface
connection.
Printer Basics 17
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
5
Offline light (Orange)
6
Offline button
7
F2 light (Orange)
8
F2 button
9 LCD screen (available only on the LCD
models)
On when the printer is offline.
Alternates the printer activity between offline and online.
On when the USB interface is selected to use.
No function is assigned.
Displays printer status and messages. For the typical screen displays
shown, see “Guide to the LCD Screens” on page 18.
Guide to the LCD Screens
This section provides an overview of menus and controls for the LCD screens.
Note:
The LCD screen is available only on the LCD models.
Status Information Screen
Printer displays the current printer status. The examples are shown below.
1 The printer is ready to print.
2 The printer is busy. Wait for a while till the printer becomes ready.
Job Information Screen
Your printer can display job information when it receives print jobs in Windows. You can enter a
short note in the printer driver as a Driver Note which allows you to identify the print job. See “Printer
Driver Settings Overview” on page 34.
Printer Basics 18
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
The information or message displayed may differ depending on the print data sent from the Windows
application.
1 The information icon indicates that information is available.
2
Displays the Driver Note entered in the printer driver.
3 Displays available buttons and controls.
Error Display Screen
The printer displays the error status when an error has occurred. The following is an example.
1 An error has occurred.
2 Displays error information.
3 Displays available buttons and instructions.
Printer Basics 19
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Note:
Follow the onscreen instructions to recover from the error.
Consumable information
Genuine Epson ribbon cartridge
When printing becomes faint, you need to replace the ribbon cartridge. Genuine Epson ribbon
cartridges are designed and manufactured to work properly with your Epson printer. They ensure
proper operation and long life of the print head and other printer parts. Other products not
manufactured by Epson may cause damage to your printer, which is not covered by Epson’s
warranties.
The model number for the genuine Epson ribbon cartridges for your printer is printed on the label
inside the printer.
See “Replacing the ribbon cartridge” on page 39 for the instruction on replacing the ribbon
cartridge.
Printer Basics 20
Chapter 2
Paper Handling
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Paper Handling 21
Acceptable Paper Condition
Caution:
!
❏ Do not use paper that is folded, creased, curled, torn, stained, or stamped. Use the paper that
meets the paper specifications. See “Paper/Media” on page 75 for more detailed information.
❏ Illustrations below describe the condition of paper that can be used and cannot be used with
the printer. Make sure to use the paper that is acceptable for use with the printer.
Acceptable
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
A: Folded
B: Curled
*: 3 mm or less
Insert paper after flattening the fold or curl.
Not Acceptable
A: Torn
B: Curled
C: Creased
D: Folded
Paper Handling 22
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Loading Passbooks
Caution:
!
Always use the printer with the ribbon cartridge installed. Otherwise, paper jam may occur.
You can load vertical-fold and horizontal-fold passbooks. Follow the steps shown below to load
passbooks.
1. Turn on the printer.
2. Open your passbook to the page to be printed.
Note:
Make sure that you press any bulging parts of the folded passbook down to 0.6 mm or less before
inserting it into the front slot. For information on the thickness of passbooks you can print, see
“Paper/Media” on page 75.
3. Insert the passbook into the front slot with the printable side face up and the magnetic stripe facing
away from the printer until the top part of it reaches the roller inside. The printer loads it
automatically to the correct position and the passbook is ready to be printed.
Paper Handling 23
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Caution:
!
❏ When you use a passbook, set Passbook mod e to On an d set Binding mode to the method for
the passbook’s binding in the default setting mode.
❏ Use a passbook that has more than 60% reflectance.
❏ Do not load passbooks that are creased or have ripped seam.
❏ Do not use a passbook that has any metallic parts such as staplers or metal clips.
❏ Do not use a passbook with sticky parts such as stamps or seals.
❏ Do not use a passbook that has any pages smaller than the cover page.
❏ Do not print on the front or back cover of a passbook. Printing can be done only when the
passbook is opened.
❏ Always close the printer cover before printing. The printer does not print when the printer
cover is open.
❏ When printing a vertical passbook in USD mode and HSD mode, the difference in thickness
between the right page and the left page should be within 1 mm. If the difference in thickness is
more than 1 mm, the print results may be blurred.
Loading Single Sheets
Caution:
!
Always use the printer with the ribbon cartridge installed. Otherwise, paper jam may occur.
You can load single sheets and carbonless single sheet multipart forms up to 7 parts (one original and
six copies). Follow these steps to load single sheets.
1. Turn on the printer.
Paper Handling 24
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
2. Insert a single sheet into the front slot with the printable side face up until the top part of the paper
reaches the roller inside. The printer loads the paper automatically to the correct position and the
paper is ready to be printed.
Note:
❏ Use paper that has more than 60% reflectance.
❏ Do not load paper that is curled or has been folded.
❏ Do not punch holes in the area from 25.0 to 40.0 mm from the left edge of paper.
❏ When you use paper that is shorter than 110.0 mm, set the paper eject direction to front. The factory
set default is front. Please access http://www.epson.com for information.
❏ When you print a multipart form that is glued at the top, load the glued part first.
❏ Be sure your multipart forms do not exceed 0.53 mm (0.021 inch) in thickness.
❏ Always close the printer cover before printing. The printer does not print when the printer cover is
open.
Loading ID Card
Caution:
!
Always use the printer with the ribbon cartridge installed. Otherwise, paper jam may occur.
Note:
❏ Scanning is only available for scanning models.
❏ Use the ID card for scanning only. It cannot be used for printing, magnetic stripe reading and
writing.
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You can load ID card. Follow these steps to load ID card.
1. Turn on the printer.
2. Insert an ID card as shown below until the top part of the ID card reaches the roller inside. When
using horizontal ID cards, insert them with the top facing to the right. When using vertical ID
cards, insert them from the top.
Note:
❏ Laminated ID cards are supported but embossed ID cards are not supported.
❏ Always close the printer cover before scanning. The printer does not scan when the printer cover is
open.
❏ When scanning, insert the card with the scanning side face down. When scanning both sides, the first
page should be inserted face down.
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PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User’s Guide
Chapter 3
Printer Software
About Your Printer Software
Note:
When using the printer connected over a USB interface, you can print using the Epson software on a
Windows computer. When using the printer over another connection, contact your administrator.
The Epson software includes the printer driver software and EPSON Status Monitor 3.
The printer driver is software that allows your computer to control the printer. You need to install the
printer driver so your Windows software applications can take full advantage of the printer’s
capabilities.
When installing the printer driver, you can also install EPSON Status Monitor 3 along with other
utilities from the software disc.
Note:
❏ Before proceeding, make sure you have installed the printer driver on your computer.
❏ The on-screen displays on the following pages may differ depending on the version of Windows OS.
Using the Printer Driver
You can access the printer driver from your Windows applications or from the Start menu.
Screens and procedures that appear in this manual are mostly from Windows 10 unless otherwise
specified.
❏ When you access the printer driver from a Windows application, any settings you make apply only
to the application you are using. See “Accessing the printer driver from Windows applications” on
page 28 for more information.
❏ When you access the printer driver from the Start menu, the printer driver settings you make apply
to all your applications. See “Accessing the printer driver from the Start menu” on page 30 for
more information.
See “Changing the printer driver settings” on page 32 to check and change printer driver settings.
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Note:
While many Windows applications override the settings made with the printer driver, some do not, so
you must verify that the printer driver settings match your requirements.
Accessing the printer driver from Windows applications
Follow these steps to access the printer driver from a Windows application:
Note:
The screen shots used in this procedure are from the Windows 10 operating system. The content on the
screen may vary depending on your computer's environment.
1. Select Print from the File menu of your application software. Make sure that your printer is
selected in the Select Printer of Print dialog box.
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2. Click Preferences. The Printing Preferences window appears, and you see the Paper/Quality,
Layout, User Defined Paper, and Extension Settings menus. These menus contain the printer
driver settings.
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