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User's Guide
NPD5337-00 EN
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User's Guide
Copyright
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2015 Seiko Epson Corporation. All rights reserved.
contents of this manual and the
e
specications
of this product are subject to change without notice.
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User's Guide
Trademarks
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏ SDXC Logo is a trademark of SD-3C, LLC.
❏ PictBridge is a trademark.
❏ Microso®, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
❏ General Notice: Other product names used herein are for
of their respective owners. Epson disclaims any and all rights in those marks.
identication
purposes only and may be trademarks
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User's Guide
Contents
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................7
Marks and Symbols.........................7
Denitions of Terms Used in this Manual.........8
Descriptions Used in this Manual...............8
Operating System References..................8
Important Instructions
Safety Instructions..........................9
Printer Advisories and Warnings.............. 10
Advisories and Warnings for Setting Up/
Using the Printer........................10
Advisories and Warnings for Using the
Printer with a Wireless Connection...........11
Printing from a Computer
Printing Basics - Windows...................12
Printing Basics - Mac OS X...................13
Printing on 2-Sides (for Windows only)..........16
Printing Several Pages on One Sheet............17
Printing Several Pages on One Sheet - Windows. .17
Printing Several Pages on One Sheet -
Mac OS X.............................17
Printing to Fit the Paper Size..................18
Printing to Fit the Paper Size - Windows.......18
Printing to Fit the Paper Size - Mac OS X. . . . . . 19
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only)............19
Making Posters Using Overlapping
Alignment Marks........................20
Printing Using Advanced Features............. 25
Adding a Printing Preset to Print Easily........25
Printing a Reduced or Enlarged Document. . . . . 26
Adjusting the Print Color..................26
Printing a Watermark (for Windows Only). . . . . 27
Printing Photos Using Epson Easy Photo Print. . . . 27
Canceling Printing
Canceling Printing - Windows................ 28
Canceling Printing - Mac OS X................28
Checking the Ink Levels
Checking the Ink Levels - Windows.............29
Checking the Ink Levels - Mac OS X............29
Checking and Cleaning the Print Head
Checking and Cleaning the Print Head - Windows. .30
Checking and Cleaning the Print Head - Mac
OS X...................................30
Network Service and Software
Information
Epson Connect Service......................31
Web Cong..............................31
Running Web Cong on a Web Browser. . . . . . . 32
Running Web
Running Web Cong on Mac OS X...........32
Windows Printer Driver.....................33
Guide to Windows Printer Driver............33
Making Operation Settings for the Windows
Printer Driver..........................36
Mac OS X Printer Driver....................36
Guide to Mac OS X Printer Driver........... 37
Making Operation Settings for the Mac OS X
Printer Driver..........................38
Epson Easy Photo Print.....................39
EPSON Soware Updater. . . . . . . . . . . . . . . . . . . .39
Uninstalling Applications....................39
Uninstalling Applications - Windows......... 39
Uninstalling Applications - Mac OS X.........40
Installing Applications......................41
Updating Applications and Firmware...........41
on Windows........... 32
Cong
Connecting the Printer to the Smart
Device or Computer
Connection Types Between the Printer and a
Smart Device.............................42
Connection Type - Wi-Fi..................42
Connection Type - Wi-Fi Direct (Direct
Connection)........................... 42
Connection Settings Between the Printer and a
Smart Device.............................43
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Procedure Outline for Connecting through
an Access Point.........................43
Making Wi-Fi Network Settings from the
Printer's Control Panel....................44
Connecting the Smart Device to the Same
Network as the Printer....................56
Procedure Outline for Wi-Fi Direct
Connection (Simple AP Mode)..............56
Connecting the Smart Device to the Printer
Directly by Wi-Fi........................57
Connecting the Smart Device to the Printer
Directly by Wi-Fi Direct (for Android Only). . . . 59
Connecting the Smart Device and Printer by
Wi-Fi Direct Mode (for Android Only)........60
Checking the Connection Using Epson iPrint. . . . . 62
Changing the Connection Method Between the
Printer and the Smart Device.................64
Additional Connections for a Smart Device. . . . . . . 64
Checking the Printer's Network Status...........65
Checking the Network Status Using Network
Icon................................. 65
Checking the Network Status from the
Control Panel.......................... 65
Checking the Network Status by Printing
Network Connection Report................66
Messages and Solutions on the Network
Connection Report...................... 66
Connecting the Printer and a Computer.........66
Connecting the Printer to the Computer. . . . . . . 66
Changing a Connection Method Between the
Printer and a Computer...................67
Adding Computers.......................72
Disconnecting or Initializing the
Network
Disabling Wi-Fi from the Printer's Control Panel. . . 75
Disconnecting Wi-Fi Direct from the Printer's
Control Panel............................ 75
Initializing the Network Settings from the
Printer's Control Panel......................75
Solving Problems
Checking the Printer Status.................. 76
Checking the Printer Status - Windows........76
Checking Printer Status - Mac OS X..........76
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . . 76
Paper Jams.............................77
Paper Feeds at a Slant.....................77
Several Sheets of Paper are Fed at a Time. . . . . . . 77
No Paper Feeds.........................77
Cannot Print from a Computer................77
Cannot Make Network Connection Settings...... 78
Cannot Connect to the Network Even
ough the Network Connection Report
Does Not Show Any Problems.............. 78
Checking the SSID Connected to the Printer. . . . 80
Checking the SSID for the Computer......... 80
Suddenly the Printer Cannot Print over a
Network Connection.......................81
Suddenly the Printer Cannot Print Using a USB
Connection..............................81
Cannot Use AirPrint....................... 81
Printout Problems.........................82
Nothing or a Very Faint Image is Printed. . . . . . . 82
Printouts Become Faint, Banding, or
Unexpected Colors Appear.................82
Blurry Prints, Vertical Banding, or
Misalignment.......................... 82
Mosaic-Like Patterns in the Prints............83
Print Photo Quality is Poor.................83
Printed Photos are Sticky..................83
Images or Photos are Printed in Unexpected
Colors................................83
e Position, Size, or Margins of the Printout
Are Incorrect...........................83
Cannot Print Without Margins..............83
Edges of the Image are Cropped During
Borderless Printing...................... 84
Paper Is Smeared or Scued................84
Printed Characters Are Incorrect or Garbled. . . . 84
e Printed Image Is Inverted...............84
Cannot Clear the Printout Problem Aer
Trying All Solutions......................85
Other Printing Problems.................... 85
Printing Is Too Slow......................85
Printing Slows Down Dramatically During
Continuous Printing..................... 85
Cannot Print Microso Word Files (.doc)
Correctly..............................85
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8.................86
Other Problems...........................86
Slight Electric Shock when Touching the
Printer................................86
Application Is Blocked by a Firewall (for
Windows Only).........................86
Appendix
Technical Specications.....................87
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Contents
Printer Specications.....................87
Interface Specications....................88
Wi-Fi Specications......................88
Security Protocol........................88
Supported ird Party Services..............88
External Storage Device Specications........ 89
Dimensions............................90
Electrical Specications...................90
Environmental Specications...............91
System Requirements.....................92
Regulatory Information.....................92
Standards and Approvals for U.S. Model. . . . . . . 92
Restrictions on Copying...................92
Accessing a Memory Card From a Computer......93
Where to Get Help.........................94
Technical Support Web Site................ 94
Contacting Epson Support.................94
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User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer.
❏ Operation Guide (paper manual)
Provides instructions on using the printer, replacing ink cartridges, maintenance, and solving problems.
❏ User's Guide (digital manual)
is manual. Provides information on important instructions, printer specications, printing from a computer,
network settings, and solving problems when using the printer on a network.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson worldwide support website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
“EPSON
&
Soware
Updater” on page 39
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
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User's Guide
About This Manual
Denitions of Terms Used in this Manual
following terms are used in this manual.
e
❏ Wi-Fi (Wireless LAN)
Wi-Fi (Wireless LAN) is a network that wirelessly communicates data. is term is the same as the term
"Infrastructure mode" that communicates data through a relay point (for example, an access point) when
connecting printers and computers.
❏ Access Point
is relays communication between Wi-Fi devices. We also use the term “access point” for a wireless router that
has a relay function. Many wireless routers have a LAN port to allow wired LAN connections. ese can also be
used as a hub for wired LAN connections.
❏ Smart Device
is term is a generic term for Android devices and iOS devices that are capable of communicating with a
printer.
term includes smart phones and tablets.
is
❏ Password
is is an encryption key used in the security for the access point. A password may also be called a “WEP key”, a
“WPA passphrase”, a “Pre-Shared Key”, and so on according to the access point or security system being used.
We use “Password” in this manual.
Descriptions Used in this Manual
❏ Screenshots of the printer driver are from Windows 8.1 or Mac OS X v10.10.x. e content displayed on the
screens varies depending on the model and situation.
Operating System References
Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer
to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vist a® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Mac OS X
In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and
"Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X
v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".
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User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Use only the AC adapter supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied AC adapter with other equipment may result in re or
electric shock.
❏ Use only the type of power source indicated on the AC adapter's label, and always supply power directly from a
standard domestic electrical outlet with the AC power cord that meets the relevant local safety standards.
❏ Never disassemble, modify, or attempt to repair the AC adapter, power cord, printer, and options by yourself
except as specically explained in the printer's guides. Doing so may result in injury, electric shock, or re.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place AC adapter near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer and the AC adapter outdoors, near excessive dirt or dust, water, heat sources,
or in locations subject to shocks, vibrations, high temperature or humidity.
❏ Do not leave the printer in direct sunlight, near heaters, inside cars or other locations that are subject to high
temperatures. e printer may be deformed or ink may leak.
❏ Take care not to spill liquid on the printer and the AC adapter, and not to handle the printer and the AC adapter
with wet hands.
❏
AC adapter model A461H or A462E is designed for use with the printer with which it was included. Do not
e
attempt to use it with other electronic devices unless specied.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain
❏ If you use the printer in places where the use of electronic devices is limited, such as in airplanes or hospitals,
follow all instructions in those places.
a thorough
aer
ushing,
see a doctor immediately.
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes,
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin.
❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏ Keep ink cartridges out of the reach of children.
them immediately with water. If discomfort or vision problems continue
ush
aer
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User's Guide
Important Instructions
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏
AC adapter cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e
objects on top of the power-supply cord and do not allow the AC adapter or the cord to be stepped on or run
over. Be particularly careful to keep the cord straight at the ends.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the AC adapter in Germany, the building installation must be protected by a 10 or 16 amp
circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer and the AC adapter
away from direct sunlight, strong light, water, or heat sources.
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Always turn the printer o using the
P
until the
❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏ If you are not going to use the printer for a long period, be sure to unplug the AC adapter from the electrical
outlet.
light stops
ashing.
P
button. Do not unplug the printer or turn o the power at the outlet
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User's Guide
Important Instructions
Advisories and Warnings for Using the Printer with a Wireless Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
❏ Follow the instructions given by airline crews to use this printer in ight. Turn o the printer during takeo and
landing according to the in-ight announcement.
the operation of automatically controlled devices such as
aect
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User's Guide
Printing from a Computer
Printing from a Computer
Printing Basics - Windows
Note:
❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏ Operations dier depending on the application. See the application's help for details.
1. Load paper in the printer.
Important:
c
Make the paper settings on the control panel.
2. Open the le you want to print.
3.
Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
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Printing from a Computer
6. Make the following settings.
❏ Document Size: Select the paper size you loaded in the printer.
❏ Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Click Settings to select the amount of enlargement.
❏ Orientation: Select the orientation you set in the application.
❏ Paper Type: Select the type of paper you loaded.
❏ Color: Select Grayscale when you want to print in black or shades of gray.
Note:
When printing on envelopes, select Landscape as the Orientation setting.
7.
Click OK to close the printer driver window.
8. Click Print.
Related Information
& “Guide to Windows Printer Driver” on page 33
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See the
application's help for details.
1. Load paper in the printer.
Important:
c
Make the paper settings on the control panel.
2. Open the
you want to print.
le
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User's Guide
Printing from a Computer
3. Select Print from the File menu or another command to access the print dialog.
d
If necessary, click Show Details or
to expand the print window.
4.
Make the following settings.
❏ Printer: Select your printer.
❏ Presets: Select when you want to use the registered settings.
❏ Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
❏ Orientation: Select the orientation you set in the application.
Note:
❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
❏ When printing on envelopes, select landscape orientation.
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User's Guide
Printing from a Computer
5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
6. Make the following settings.
❏ Media Type: Select the type of paper you loaded.
❏ Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
❏ Grayscale: Select to print in black or shades of gray.
7. Click Print.
Related Information
& “Guide to Mac OS X Printer Driver” on page 37
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User's Guide
Printing from a Computer
Printing on 2-Sides (for Windows only)
printer driver prints automatically separating even pages and odd pages. When the printer has
e
printing the odd pages, ip the paper over following the instructions to print the even pages. You can also print a
booklet that can be created by folding the printout.
nished
Note:
❏ is feature is not available for borderless printing.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the printer driver window.
4. Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main
tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print as a booklet, select Booklet.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
“Printing Basics - Windows” on page 12
&
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User's Guide
Printing from a Computer
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2.
Open the le you want to print.
3. Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
& “Printing Basics - Windows” on page 12
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4.
Select Layout from the pop-up menu.
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Printing from a Computer
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Printing Basics - Mac OS X” on page 13
Printing to Fit the Paper Size
You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Make the following settings on the More Options tab.
❏ Document Size: Select the paper size you set in the application.
❏ Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
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Printing from a Computer
Related Information
& “Printing Basics - Windows” on page 12
Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5.
Select Paper Handling from the pop-up menu.
6. Select Scale to t paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
& “Printing Basics - Mac OS X” on page 13
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2.
Open the le you want to print.
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Printing from a Computer
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Printing Basics - Windows” on page 12
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
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User's Guide
Printing from a Computer
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
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3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
of the cross marks).
le
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
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Printing from a Computer
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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User's Guide
Printing from a Computer
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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User's Guide
Printing from a Computer
10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 33
“Mac OS X Printer Driver” on page 36
&
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
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User's Guide
Printing from a Computer
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ ese adjustments are not applied to the original data.
❏ PhotoEnhance adjusts the color by analyzing the location of the subject. erefore, if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
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Printing from a Computer
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
❏ To perform borderless printing using a commercially available application, make the following settings.
❏ Create image data to t the paper size. If a margin setting is available in the application you are using, set the margin
to 0 mm.
❏ Enable the borderless printing setting in the printer driver.
Related Information
& “Epson Easy Photo Print” on page 39
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User's Guide
Canceling Printing
Canceling Printing
Note:
❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
❏ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
Canceling Printing - Windows
1. Access the printer driver window.
2. Select the Maintenance tab.
3. Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 33
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2.
Select the job you want to cancel.
3. Cancel the job.
❏ Mac OS X v10.8.x or later
Click
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
next to the progress meter.
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Checking the Ink Levels
Checking the Ink Levels
You can check the approximate ink levels from the computer.
Checking the Ink Levels - Windows
1. Access the printer driver window.
2. Click Ink Levels on the Main tab.
Note:
If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance
tab, and then select Enable EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 33
Checking the Ink Levels - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
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User's Guide
Checking and Cleaning the Print Head
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
Important:
c
Do not turn o the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.
Note:
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head. Replace the ink cartridge rst.
❏ If print quality has not improved aer repeating nozzle check and head cleaning about two times, wait for at least six
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to
turn o the printer. If print quality has still not improved, contact Epson support.
❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Windows
1. Load 3.5×5 in. (9×13 cm) size or larger paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Windows Printer Driver” on page 33
Checking and Cleaning the Print Head - Mac OS X
1. Load 3.5×5 in. (9×13 cm) size or larger paper in the printer.
2. Select System Preferences from the
then select the printer.
3.
Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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User's Guide
Network Service and Software Information
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
features available on the Internet are as follows.
e
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓ – ✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
Note:
e following browsers are supported.
OS Browser
Windows XP or later
Mac OS X v10.6.8 or later
Internet Explorer 8 or later, Firefox
*
Safari
, Firefox*, Chrome
*
*
, Chrome
*
*
iOS
Android 2.3 or later Default browser
Chrome OS
*: Use the latest version.
*
*
Safari
Default browser
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User's Guide
Network Service and Software Information
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select Setup > Network Settings > Network Status from the home screen, and then check the printer's IP
address.
2.
Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Access the devices and printers screen in Windows.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w de v ice s and p r i nter s in Hardware and Sound (or
Hardware).
❏ Wind o w s 7
Click the start button, and select Control Panel > Vi e w d e vic e s and p ri nte r s in Hardware and Sound.
❏ Wind o w s Vis t a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2.
Right-click on your printer and select Properties.
3. Select the Web Ser vice tab and click the URL.
Running Web Cong on Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
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Windows Printer Driver
printer driver controls the printer according to the commands from an application. Making settings on the
e
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w de v ice s and p r i nter s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Wi n d o ws 7
Click the start button, and select Control Panel > Vi e w d e vic e s and p ri nte r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏ Wi n d o ws XP
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each
item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
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Network Service and Software Information
You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
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Network Service and Software Information
More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color
corrections.
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Network Service and Software Information
Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1.
Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 33
Mac OS X Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
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Network Service and Software Information
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
d
) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may dier. See the application's help for details.
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Guide to Mac OS X Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up Menu Descriptions
Print Settings You can make the basic print settings such as paper type and print quality.
Layout You can select a layout for printing several pages on one sheet or select to print a border.
Paper Handling You can reduce or enlarge the size of the print job to automatically t the paper size you
loaded.
Color Matching You can adjust the colors.
Color Options
When you select EPSON Color Controls from the Color Matching menu, you can select a
color correction method.
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Network Service and Software Information
Note:
On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
Select System Preferences from the
and then add the printer again. See the following to add a printer.
http://epson.sn
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor, you can check printer status and error information.
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS X Printer Driver
❏ Warning Notications: Allows the printer driver to display warning notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
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Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo
Print.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Epson Easy Photo Print.
EPSON Software Updater
EPSON
You can also update the printer's rmware and manual.
Starting on Windows
❏ Windows 8.1/Windows 8
❏ Except for Windows 8.1/Windows 8
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware
Starting on Mac OS X
Soware
Enter the application name in the search charm, and then select the displayed icon.
Click the start button, and select All Programs or Programs > Epson Soware > EPSON Soware Updater.
Update.
Updater is an application that checks for new or updated
soware
on the internet and installs it.
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
P
1.
Press the
button to turn o the printer.
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2. Quit all running applications.
3. Open Control Panel:
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏ Except for Windows 8.1/Windows 8
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
❏ Wind o w s XP
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
❏ Wind o w s XP
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
3. To uninstall the printer driver, select System Preferences from the
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
P
button to turn o the printer.
menu > Printers & Scanners (or Print
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
Important:
c
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
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Network Service and Software Information
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “EPSON Soware Updater” on page 39
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it rst.
1.
Quit all running applications.
2. When installing the printer driver, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3. Install the applications by following the instructions on the website below.
http://epson.sn
Related Information
& “Uninstalling Applications” on page 39
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2.
Make sure you use the latest version of the applications and
Start EPSON Soware Updater, and update the applications or the rmware.
rmware.
Important:
c
Do not turn o the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON Soware Updater” on page 39
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Connecting the Printer to the Smart Device or Computer
Connecting the Printer to the Smart
Device or Computer
Connection Types Between the Printer and a Smart Device
Connection Type - Wi-Fi
Connect the printer and the smart device to the access point.
networks where computers are connected by Wi-Fi through the access point. e illustrations may vary by
oce
model.
Related Information
& “Procedure Outline for Connecting through an Access Point” on page 43
is the typical connection method for home or
is
Connection Type - Wi-Fi Direct (Direct Connection)
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the smart device directly.
ere are two Wi-Fi Direct modes. e illustrations may vary by model.
❏ Simple AP Mode
In this mode, the printer acts as an access point and you can connect up to four devices to the printer without
having to use a standard access point. However, devices directly connected to the printer cannot communicate
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Connecting the Printer to the Smart Device or Computer
with each other through the printer. ere are two ways to connect to the printer from a smart device; Wi-Fi
connection and Wi-Fi Direct connection.
e printer can be connected by Wi-Fi and Simple AP mode simultaneously. However, if you start a network
connection in Simple AP mode when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
❏ Wi - F i Direc t Mo de
You can establish a one-to-one connection between the printer and a smart device. Since the network
connection is disconnected in Wi-Fi Direct mode, this type of connection should only be used as a temporary
measure. Your smart device must be Wi-Fi Direct capable. See the manual provided with your smart device for
details.
Related Information
&
“Procedure Outline for Wi-Fi Direct Connection (Simple AP Mode)” on page 56
Connection Settings Between the Printer and a Smart Device
Procedure Outline for Connecting through an Access Point
Connect the printer to the access point by Wi-Fi, and then connect the smart device to the same network (SSID).
Make the following settings in order.
Making Wi-Fi Network Settings from the Printer's Control Panel
Make Wi-Fi settings from the printer's control panel to set up the Wi-Fi and connect to the access point.
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Connecting the Printer to the Smart Device or Computer
Connecting the Smart Device to the Same Network as the Printer
Install Epson iPrint on your smart device, and then connect it to the same network (SSID) as the printer. Epson
iPrint is a free application for smart devices. is allows you to print photos and other content from the smart
device.
Checking the Connection Using Epson iPrint
Check the connection between the printer and the smart device using Epson iPrint.
Related Information
& “Making Wi-Fi Network Settings from the Printer's Control Panel” on page 44
& “Connecting the Smart Device to the Same Network as the Printer” on page 56
& “Checking the Connection Using Epson iPrint” on page 62
Making Wi-Fi Network Settings from the Printer's Control Panel
Making Wi-Fi Settings Manually from the Control Panel
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the manual provided with the access point.
1. Select Wi - F i Setu p on the home screen, and then press the OK button.
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Connecting the Printer to the Smart Device or Computer
2. Select Wi-Fi (Recommended), and then press the OK button.
3. Press the OK button.
4.
Select Wi-Fi Setup Wizard, and then press the OK button.
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5. Select the SSID for the access point from printer's control panel, and then press the OK button.
Note:
❏ If the SSID you want to connect to is not displayed on the printer's control panel, select Other Networks, and then
enter the SSID directly.
❏ If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
6. Enter the password, and then select Done. Press the OK button.
Note:
❏ e password is case-sensitive.
❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a “Key”, a
“Passphrase”, and so on.
❏ If you do not know the password for the access point, see the manual provided with the access point, or contact the
person who set it up.
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Connecting the Printer to the Smart Device or Computer
7. Check the settings, and then press the OK button.
8.
Select whether or not you print a network connection report aer nishing the settings.
Note:
If you fail to connect, load plain paper, and then print a connection report. Select Ye s , press the OK button, and then
x
press the
Connect the smart device to the same network as the printer.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 66
& “Connecting the Smart Device to the Same Network as the Printer” on page 56
& “Adding Computers” on page 72
button.
Making Wi-Fi Settings by Push Button Setup (WPS) from the Control Panel
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏
access point is compatible with WPS (Wi-Fi Protected Setup).
e
❏ e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the manual provided with the access point.
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Connecting the Printer to the Smart Device or Computer
1. Select Wi - F i Setu p on the home screen, and then press the OK button.
2. Select Wi-Fi (Recommended), and then press the OK button.
3. Press the OK button.
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4. Select Push Button Setup (WPS), and then press the OK button.
5. Hold down the [WPS] button on the access point until the security light ashes.
WPS
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the manual
provided with your access point for details.
6. Press the OK button on the printer's control panel.
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7. Press the OK button.
Connecting the Printer to the Smart Device or Computer
screen automatically proceeds
e
8. Press the OK button.
e screen automatically closes aer a specic length of time if you do not press the OK button.
Note:
If an error screen is displayed, make network settings again.
Connect the smart device to the same network as the printer.
aer
a
specic
length of time if you do not press the OK button.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 66
& “Connecting the Smart Device to the Same Network as the Printer” on page 56
& “Adding Computers” on page 72
Making Wi-Fi Settings by PIN Code Setup (WPS) from the Control Panel
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an
access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
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1. Select Setup on the home screen and then press the OK button.
2. Select Network Settings and then press the OK button.
3. Select Wi - F i Setu p and then press the OK button.
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4. Select PIN Code Setup (WPS) and then press the OK button.
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the manual provided with your access point for details on entering a PIN code.
6.
Press the OK button.
Setup is complete when the setup completion message is displayed.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
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Connecting the Printer to the Smart Device or Computer
Connect the smart device to the same network as the printer.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 66
& “Connecting the Smart Device to the Same Network as the Printer” on page 56
& “Adding Computers” on page 72
Making Wi-Fi Settings by Simple AP Mode from the Control Panel
method allows you to connect the printer directly to devices without an access point. e printer acts as an
is
access point.
1.
Select Wi-Fi S etup on the home screen, and then press the OK button.
2.
Select Wi-Fi D i rec t , and then press the OK button.
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3. Press the OK button.
4. Press the OK button to start the setup.
5. Press the d button.
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6. Check the SSID and password displayed on the printer's control panel. On the network connection screen of
the smart device, select the SSID shown on the printer's control panel to connect.
7. Enter the password displayed on the printer's control panel on the smart device.
8. Aer the connection is established, press the OK button on the printer's control panel.
Check the connection between the printer and the smart device using Epson iPrint.
Related Information
& “Making Wi-Fi Settings by Simple AP Mode from the Control Panel” on page 53
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Connecting the Smart Device to the Same Network as the Printer
Connect a smart device to a printer that is already connected to the network by Wi-Fi.
1. Install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to
2. Select Wi-Fi from the settings screen on your smart device, and then enable Wi-Fi.
See the manual provided with your smart device for the operating instructions.
3. Select the same SSID as the printer, and then enter the password.
You can check the SSID that the printer has already connected to from the network status screen on the
printer's control panel or by printing a network connection report. For the SSID and password, contact the
person who set up the access point, or see the manual provided with the access point.
4. Aer establishing a connection, return to the home screen on the smart device.
You can check the connection between the printer and the smart device using Epson iPrint.
Related Information
& “Checking the Connection Using Epson iPrint” on page 62
& “Checking the Printer's Network Status” on page 65
Procedure Outline for Wi-Fi Direct Connection (Simple AP Mode)
is connection method allows you to use the printer in Simple AP mode and connect devices by Wi-Fi. Make the
following settings in order.
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Important:
c
❏ Devices directly connected to the printer cannot communicate with each other through the printer.
❏ Smart devices directly connected to the printer cannot access the Internet through the Wi-Fi.
❏ e printer can be connected by Wi-Fi and Simple AP mode simultaneously. However, if you start a network
connection in Simple AP mode when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
❏ You cannot connect directly by Wi-Fi when the printer is connected to a computer in Ad Hoc mode.
Making Wi-Fi Settings by Simple AP Mode from the Control Panel
Make Simple AP mode settings from the printer's control panel to make the printer operating in Simple AP mode.
Connecting the Smart Device to the Printer Directly
Install Epson iPrint on your smart device, and then connect it to the printer. Epson iPrint is a free application for
smart devices.
allows you to print photos and other content from the smart device.
is
Checking the Connection Using Epson iPrint
Check the connection between the printer and the smart device using Epson iPrint.
Related Information
& “Making Wi-Fi Settings by Simple AP Mode from the Control Panel” on page 53
& “Connecting the Smart Device to the Printer Directly by Wi-Fi” on page 57
& “Connecting the Smart Device to the Printer Directly by Wi-Fi Direct (for Android Only)” on page 59
& “Checking the Connection Using Epson iPrint” on page 62
Connecting the Smart Device to the Printer Directly by Wi-Fi
Connect the smart device to the printer in Simple AP mode.
1. Install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to
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2. Select Wi-Fi from the settings screen on your smart device, and then enable Wi-Fi.
See the manual provided with your smart device for the operating instructions.
3. Select Wi - F i Setu p on the printer's home screen, and then press the OK button.
4. Select Wi - F i Dire c t, and then press the OK button.
5.
Press the OK button.
6. Press the
7. Select the same SSID that is displayed on the printer's control panel on the smart device.
d
button.
Printer Smart Devices
8. Enter the password displayed on the printer's control panel in the smart device and connect.
9.
Aer the connection is established, press the OK button on the printer's control panel.
You can check the connection between the printer and the smart device using Epson iPrint.
Related Information
“Checking the Connection Using Epson iPrint” on page 62
&
“Checking the Printer's Network Status” on page 65
&
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Connecting the Smart Device to the Printer Directly by Wi-Fi Direct (for Android Only)
If you have an Android device that supports Wi-Fi Direct, you can connect the smart device to the printer in
Simple AP mode by using Wi-Fi Direct mode on the Android device.
Note:
❏ Depending on the Android OS version or the model, you may not be able to connect the smart device to the printer by
Wi-Fi Direct. e operating procedure is also dierent.
❏ If you cannot connect using the following procedure, set the printer to Wi-Fi Direct mode, and then try again.
1. Install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to
2. Open the Wi-Fi Direct settings screen on your smart device. Select the printer's device name, and then connect
using Wi-Fi Direct.
Note:
See the manual provided with your smart device for the operating instructions.
3. Check the message on the printer's control panel, and then select whether or not to connect to the smart
device.
❏ To connect
Select Approve.
❏ If you do not want to connect
Select Reject. If you received a connection request from an unknown device, select Reject.
4. Select whether or not to register the device information to the printer.
❏ To regi s t er
Select Yes .
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When you register the device aer selecting Approve, the device connects automatically without asking you
the next time it connects.
When you register the device aer selecting Reject, the device is rejected without asking you the next time
you try to connect.
❏ To reje ct
Select No.
When a connection request is sent from a device to the printer, the connection permission screen is
displayed on the printer. Follow step 3 and 4 every time the screen is displayed.
Note:
❏ If you frequently receive a connection request from an unknown device, we recommend registering this device as a
rejected device.
❏ You can delete the registered device information from Delete Registered Device in Setup > Network Settings > Wi -
Fi Setup > Wi-Fi Direct Setup if you accidentally approve an unwanted device, or reject the device you want to
connect. All information for rejected devices and approved devices is deleted.
You can check the connection between the printer and the smart device using Epson iPrint.
Related Information
& “Making Wi-Fi Settings by Simple AP Mode from the Control Panel” on page 53
& “Connecting the Smart Device and Printer by Wi-Fi Direct Mode (for Android Only)” on page 60
& “Checking the Connection Using Epson iPrint” on page 62
& “Checking the Printer's Network Status” on page 65
Connecting the Smart Device and Printer by Wi-Fi Direct Mode (for Android Only)
Connect the smart device to the printer in Wi-Fi Direct mode. e smart device needs to support Wi-Fi Direct to
connect. See the manual provided with your smart device for the operating instructions.
Important:
c
❏ Smart devices directly connected to the printer cannot access the Internet through the Wi-Fi.
❏ If you start a network connection in Wi-Fi Direct mode when the printer is connected either by Wi-Fi or Simple
AP mode, the original connection is disconnected. If you disconnect Wi-Fi Direct mode, the original connection
is re-established.
❏ Some of the functions (for example, printer
Fi Direct connection.
rmware
updates and Epson Connect setup) are disabled during Wi-
❏ You cannot connect directly by Wi-Fi when the printer is connected to a computer in Ad Hoc mode.
❏ Use Web
assigned to the printer, and the printer and the smart device must be connected to the same network.
to make Wi-Fi Direct settings for the printer. To use Web
Cong
, the IP address must be
Cong
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Connecting the Printer to the Smart Device or Computer
1. Install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to
2. Check the printer's IP address.
Check the IP address from the network status screen on the printer's control panel.
3. Run Web Cong by entering the printer's IP address in the browser on your smart device.
Note:
See the manual provided with your smart device for the operating instructions.
4.
Select Advanced Settings > Services > Wi- Fi D irec t .
5. Select Connect to the Wi-Fi Direct devices only from Connection Mode.
6. Press Next, check the settings, and then press OK on the next screen.
Note:
e printer is set to connect in Wi-Fi Direct mode. is setting is available until the next time you change the mode
setting. You do not need to make settings every time.
7. Select Wi - F i Setu p on the printer's home screen, and then press the OK button.
8.
Select Wi-Fi D i rec t , and then press the OK button.
9. Press the OK button aer checking the message.
10. Press the OK button aer checking the message.
11.
Check the alert message, and then press the OK button.
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12. Connect to the device name displayed on the printer by Wi-Fi Direct from the smart device.
Note:
❏ Wi-Fi Direct mode is disconnected if you turn the printer o or the smart device moves too far from the printer.
Repeat steps 7 to 11 each time you want to use the printer.
❏ See the manual provided with your smart device for instructions on connecting from the device using Wi-Fi Direct.
You can check the connection between the printer and the smart device using Epson iPrint.
Related Information
& “Checking the Connection Using Epson iPrint” on page 62
& “Checking the Printer's Network Status” on page 65
Checking the Connection Using Epson iPrint
Make printer settings from a printing application and check the connection. Epson iPrint is used here as an
example.
1. Run Epson iPrint.
If Epson iPrint is not installed, install it on your smart device from the following URL or QR code.
http://ipr.to
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2. Tap Printer is not selected. at the top of the screen, or tap the printer name.
3. Tap Printer.
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4. Select the printer name you want to connect to.
If the connection is successful, the remaining ink/toner levels are displayed.
Changing the Connection Method Between the Printer and the Smart Device
Follow the steps below to change to the connection method you want to use.
When changing to Wi-Fi, make sure that the smart device is connected to the same Wi-Fi network as the printer.
See the manual provided with your smart device for instructions on making network settings.
When changing the connection method from Wi-Fi Direct mode to Simple AP mode, connect the printer and
smart device in Wi-Fi Direct mode and run Web Cong. Change the Connection Mode to OFF or Simple AP
from Advanced Settings > Services > Wi-Fi D i re ct .
Related Information
& “Procedure Outline for Connecting through an Access Point” on page 43
& “Procedure Outline for Wi-Fi Direct Connection (Simple AP Mode)” on page 56
& “Connecting the Smart Device to the Printer Directly by Wi-Fi Direct (for Android Only)” on page 59
& “Connecting the Smart Device and Printer by Wi-Fi Direct Mode (for Android Only)” on page 60
& “Checking the Connection Using Epson iPrint” on page 62
Additional Connections for a Smart Device
1. Access the following website, and then enter the product's model number.
http://epson.sn
2. Go to Setup, and then run Download or Connect as necessary.
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Related Information
& “Procedure Outline for Connecting through an Access Point” on page 43
& “Procedure Outline for Wi-Fi Direct Connection (Simple AP Mode)” on page 56
& “Connecting the Smart Device and Printer by Wi-Fi Direct Mode (for Android Only)” on page 60
& “Checking the Connection Using Epson iPrint” on page 62
Checking the Printer's Network Status
Checking the Network Status Using Network Icon
You can check the network connection status using the network icon on the printer's home screen. e icon
changes depending on the connection type and strength of the radio wave.
Icon Description
Network is not set up.
Wi-Fi is enabled. Simple AP mode is disabled.
Wi-Fi is disabled. Simple AP mode is enabled.
Wi-Fi and Simple AP mode are enabled.
Wi-Fi is disabled. Wi-Fi Direct mode is enabled.
Ad Hoc mode is enabled.
Checking the Network Status from the Control Panel
You can also view other network-related information by pressing the network menus you want to check.
1.
Select Setup on the home screen, and then press the OK button.
2. Select Network Settings - Network Status.
3.
To check other information, press the
OK button.
❏ Wi- F i St atus
Displays the network information (Printer Name, Obtain IP Address, Default Gateway, DNS Server Setup
Mode and so on) for Wi-Fi connections.
l
or r button to select the menu you want to check, and then press the
❏ Wi- F i Dire c t Sta t u s
Displays the network information (Printer Name, Connection, Obtain IP Address, the number of
connected devices, Default Gateway and so on) for Wi-Fi Direct connections.
❏ Epson Connect Status
Displays the registered information for Epson Connect services.
❏ Google Cloud Print Status
Displays the registered information for Google Cloud Print Services services and the connection status.
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4. Press the button.
e printer's control panel returns to the previous screen.
Checking the Network Status by Printing Network Connection Report
1. Load paper.
2. Select Setup on the home screen, and then press the OK button.
3. Select Network Settings > Connection Check.
e connection check starts.
4.
Press the
If an error has occurred, check the network connection report, and then follow the printed solutions.
x
button to print the network connection report.
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report.
You can check the solutions from the URL or QR code printed on the network connection report.
Connecting the Printer and a Computer
Connecting the Printer to the Computer
Connect the printer to the computer. You can make Wi-Fi settings or USB settings. You need an Internet
connection to setup a printer connection from a computer. If you want to setup a connection from a computer that
is not connected to the Internet, see the procedure for connecting without an Internet connection.
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1. Access the following website, and then enter the product's model number.
http://epson.sn
2. Go to Setup, and follow the on-screen instructions.
When you have
le you downloaded to start the setup.
Select the connection method, and then follow the on-screen instructions to make the settings.
Related Information
& “If the Computer does not have an Internet Connection (for Windows only)” on page 67
nished
setting up the printer, download the
soware
for making settings. Double-click the
If the Computer does not have an Internet Connection (for Windows only)
Download the
data to a USB ash drive and so on. Next, start the connection setup procedure from the computer you want to
connect to.
1. Access the following website from a computer that is connected to the Internet, and then enter the product's
model number.
http://epson.sn
2. Go to the Support page, and then click Download from Save
3. Copy the le you have downloaded to a USB ash drive and so on.
soware
for making settings from a computer that is connected to the Internet, and then save the
Soware
(Windows).
4.
Connect the USB ash drive to the computer you want to connect to the printer, and then double-click the le
you copied to run the soware.
Follow the on-screen instructions.
Changing a Connection Method Between the Printer and a Computer
You can use a dierent connection method when changing the network environment or adding another network.
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, reset the Wi-Fi settings. If the SSID changes, you can use the same setup procedure as
changing the printer connection.
Related Information
& “Changing the Printer Connection to Wi-Fi” on page 68
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Changing the Printer Connection to Wi-Fi
Changing to a Wi-Fi Connection - Windows
following is an example of when the print port is set as EpsonNet Print.
e
1. Connect the computer to the SSID for the access point that you want to connect to.
2. Access the following website, and then enter the product's model number.
http://epson.sn
Note:
If the computer cannot connect to the Internet, see the page in this manual that explains what to do when you cannot
connect to the Internet.
3. Go to Setup, and then download the soware.
4.
Run the soware, and then follow the on-screen instructions.
5. Select Change the connection method only on the Select
Soware
Installation screen.
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6. Select Wi - F i Con n e cti o n on the Connecting your Printer screen.
7. Select Printer and Computer on the Select Which to Set Up screen.
8. Follow the on-screen instructions.
Related Information
& “If the Computer does not have an Internet Connection (for Windows only)” on page 67
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Changing to a Wi-Fi Connection – Mac OS X
1.
Access the following website, and then enter the product's model number.
http://epson.sn
2.
Go to Setup, and then download the soware.
3. Run the soware, and then follow the on-screen instructions.
4. Select Wi-Fi Network Connection on the Connection Type screen.
5. Follow the on-screen instructions.
Adding a USB Connection to the Printer
You can connect the printer and a computer with a USB cable when the printer is connected to Wi-Fi. You can add
a USB connection even when the printer is on a network.
Adding a USB Connection - Windows
1. Access the following website, and then enter the product's model number.
http://epson.sn
Note:
If the computer cannot connect to the Internet, see the page in this manual that explains what to do when you cannot
connect to the Internet.
2. Go to Setup, and then download the soware.
3.
Run the soware, and then follow the on-screen instructions.
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4. Select Change the connection method only on the Select Soware Installation screen.
5. Select USB connection on the Connecting your Printer screen.
6. Follow the on-screen instructions.
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Adding a USB Connection - Mac OS X
1.
Access the following website, and then enter the product's model number.
http://epson.sn
2.
Go to Setup, and then download the soware.
3. Run the soware, and then follow the on-screen instructions.
4. Select USB Wired Connection on the Connection Type screen.
5. Follow the on-screen instructions.
Adding Computers
You can set up the printer as a network printer that can be used from another computer.
Adding Computers from the Website - Windows
Download the soware from the website, and then make connection settings for adding a computer.
1. Access the following website from the computer you want to add, and then enter the product's model number.
http://epson.sn
2. Go to Setup, and then download the
3. Run the
Follow the on-screen instructions until the screen of step 4 is displayed.
soware,
and then follow the on-screen instructions.
soware.
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4. Select Wi - F i Con n e cti o n on the Connecting your Printer screen.
Note:
Select the connection according to your printer's connection setup.
5. Select Computer Only on the Select Which to Set Up screen, and then select the printer you want to connect
to from the list.
6. Follow the on-screen instructions.
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Adding Computers from the Website - Mac OS X
Download the soware from the website, and then make connection settings for adding a computer.
1. Access the following website from the computer you want to add, and then enter the product's model number.
http://epson.sn
2. Go to Setup, and then download the soware.
3.
Run the soware, and then follow the on-screen instructions.
4. Select Additional Computer on the Connection Type screen.
5.
Follow the on-screen instructions.
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Disconnecting or Initializing the Network
Disconnecting or Initializing the Network
Disabling Wi-Fi from the Printer's Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Select the Setup on the home screen, and then press the OK button.
2.
Select Network Settings > Wi - Fi Se t up > Disable Wi-Fi.
3.
checking the message, select Ye s and then press the OK button.
Aer
Disconnecting Wi-Fi Direct from the Printer's Control Panel
Note:
❏ When Simple AP mode is disabled, all devices connected to the printer in Simple AP mode are disconnected. If you want
to disconnect a
❏ If you disconnect Wi-Fi Direct mode from the printer or from a device, the network is returned to its original setup.
1. Select Setup on the home screen, and then press the OK button.
2. Select Network Settings > Wi -Fi S etup > Wi -Fi D i rec t Se t u p > Disconnect.
3. Aer checking the message, select Ye s and then press the OK button.
device, disconnect from the device instead of the printer.
specic
Initializing the Network Settings from the Printer's Control Panel
You can restore all network settings to their defaults.
1. Select Setup on the home screen, and then press the OK button.
2. Select Restore Default Settings > Network Settings.
3.
checking the message, select Ye s and then press the OK button.
Aer
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Solving Problems
Solving Problems
Checking the Printer Status
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 33
Checking Printer Status - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a at surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer. See the Operation Guide for a list of supported paper.
❏ Follow the paper handling precautions. See the Operation Guide for the paper handling precautions.
❏ Use paper with a thickness within 0.05 to 0.6 mm. Even when the paper thickness is within this range, the paper
may not feed correctly depending on the hardness or transparency of the paper.
❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer. See the Operation Guide for the list of available paper sizes and paper types.
Related Information
& “Environmental Specications” on page 91
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Solving Problems
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper. See the Operation
Guide for the paper loading method.
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper. See the Operation
Guide for the paper loading method.
Several Sheets of Paper are Fed at a Time
❏ Load one sheet of paper at a time.
❏ Fan the paper before loading.
❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
No Paper Feeds
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide. If the paper still does not feed, load one sheet
of paper at a time.
❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.
See the Operation Guide for details.
Cannot Print from a Computer
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you cannot print over a network, see the page that describes the network connection method from the
computer.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
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Solving Problems
❏ In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
❏ Install essential soware. Run Epson Soware Updater from All Programs > Epson Soware. Check the
soware you want to install, and then click install.
❏ Connection settings between the printer and the computer have not been completed. You can make settings
automatically by using the installer. Access the following website, enter the printer's model number, and then go
to Setup.
http://epson.sn
Related Information
& “Installing Applications” on page 41
& “Canceling Printing” on page 28
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Cannot Make Network Connection Settings
❏ Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏ Select Setup > Network Settings > Connection Check, and then print the network connection report. If the
report shows that the network connection failed, access the website from the QR code or URL on the network
connection report, and then solve the problem.
Related Information
& “Cannot Connect to the Network Even ough the Network Connection Report Does Not Show Any Problems”
on page 78
Cannot Connect to the Network Even Though the Network Connection Report Does Not Show Any Problems
❏ When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
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Solving Problems
❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to
dierent
SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
SSID1:XXXXX-G1
SSID1:XXXXX-G1
SSID2:XXXXX-G2
SSID2:XXXXX-G2 SSID2:XXXXX-G2 SSID2:XXXXX-G2
SSID1:XXXXX-G1
SSID2:XXXXX-G2
❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you may not be able to connect to the printer
because the printer only supports communication over 2.4 GHz. Connect the computer or smart device to the
same SSID as the printer.
5GHz SSID:XXXXXX_A
2.4GHz SSID:XXXXXX_G
5GHz SSID:XXXXXX_A
2.4GHz SSID:XXXXXX_G
SSID:XXXXXX_A SSID:XXXXXX_G SSID:XXXXXX_G SSID:XXXXXX_G
❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices.
If you cannot connect to the network even if the devices and access point are connected to the same SSID,
disable the privacy separator on the access point. See the manual provided with the access point for details.
ON OFF
Related Information
& “Checking the SSID Connected to the Printer” on page 80
& “Checking the SSID for the Computer” on page 80
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Solving Problems
Checking the SSID Connected to the Printer
Select Setup > Network Settings > Network Status. SSIDs are displayed on each Wi-Fi network and Wi-Fi Direct
network.
Checking the SSID for the Computer
Windows
Select Control Panel > Network and Internet > Network and Sharing Center.
Mac OS X
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
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Solving Problems
Suddenly the Printer Cannot Print over a Network Connection
❏ When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
❏ Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs. Cancel printing if necessary.
❏ Make sure the printer is not oine or pending. If the printer is oine or pending, clear the oine or
pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Check if the selected port is correct in Printer propaties > Port
❏ Select Setup > Network Settings > Connection Check, and then print the network connection report. If the
report shows that the network connection failed, access the website from the QR code or URL on the network
connection report, and then solve the problem.
❏ Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any websites, there is a problem on the computer. See the manual provided with your
computer for more details.
Related Information
& “Checking the SSID Connected to the Printer” on page 80
&
“Checking the SSID for the Computer” on page 80
& “Cannot Connect to the Network Even ough the Network Connection Report Does Not Show Any Problems”
on page 78
Suddenly the Printer Cannot Print Using a USB Connection
❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is
possible, the setup is complete.
❏ Follow the steps in the paper manual bundled with the printer to setup the printer again.
Cannot Use AirPrint
❏ In the Setup > Printer Setup > Paper Source Setting menu on the control panel, enable Paper Conguration.
❏ Enable the AirPrint setting on Web Cong.
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Solving Problems
Related Information
& “Web Cong” on page 31
Printout Problems
Nothing or a Very Faint Image is Printed
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 30
Printouts Become Faint, Banding, or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 30
Blurry Prints, Vertical Banding, or Misalignment
Align the print head. See the Operation Guide for the alignment method.
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Solving Problems
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Print Photo Quality is Poor
e paper type setting may be wrong. Select the appropriate paper type setting for the type of paper loaded in the
printer. See the Operation Guide for the list of available paper types.
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
Images or Photos are Printed in Unexpected Colors
Adjust the color and then print again. e automatic color correction feature uses the standard correction mode in
PhotoEnhance. Try another correction mode in PhotoEnhance by selecting an option other than Auto Correct as
the Scene Correction setting. If the problem continues, use any other color correction feature other than
PhotoEnhance.
Related Information
& “Adjusting the Print Color” on page 26
The Position, Size, or Margins of the Printout Are Incorrect
❏ If there are partially printed characters on the paper, the paper width may not be recognized correctly and
printouts may not be correct.
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. See the Operation
Guide for the paper loading method.
❏ Select the appropriate paper size setting.
❏ Due to the printer's mechanism, printouts have a margin of 10 mm around the edges when you print on A5
sized paper.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Printable Area” on page 87
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
& “Printing Basics - Windows” on page 12
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Solving Problems
& “Printing Basics - Mac OS X” on page 13
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏ Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏ Mac OS X
Change the Expansion setting from the print dialog's Print Settings menu.
Paper Is Smeared or
❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper. See the Operation Guide for the paper loading
method.
❏ When vertical banding appears or the paper is smeared, clean the paper path. See the Operation Guide for the
cleaning method.
❏ Make sure that you print on the printable side of the paper.
❏ Use paper with a thickness within 0.05 to 0.6 mm. Even when the paper thickness is within this range, the paper
may be smeared or scued depending on the hardness of the paper.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Scued
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 28
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
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Solving Problems
Cannot Clear the Printout Problem After Trying All Solutions
❏ Use paper supported by this printer. See the Operation Guide for a list of supported paper.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is
❏ Select the paper type setting recommended in the manual supplied with the paper.
❏ Print using a higher quality setting.
❏ Do not open the inner cover during printing.
❏ Do not stack the paper immediately aer printing.
❏ Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
❏ When printing from a computer, try uninstalling and then reinstalling the printer driver.
Related Information
& “Uninstalling Applications” on page 39
& “Installing Applications” on page 41
pued
up,
atten
it.
Other Printing Problems
Printing Is Too Slow
❏ Close any unnecessary applications.
❏ Lower the quality setting. High quality printing slows down the printing speed.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 60 minutes. Printing speed
does not return to normal if the power is
Cannot Print Microsoft Word Files (.doc) Correctly
If you want to print A4 size Microso Word documents (.doc) at A5 size, access the printer driver from the control
panel, and then set to reduce automatically to A5 size.
1. Access the printer driver window from the control panel.
❏ Windows 8.1/Windows 8
o.
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Solving Problems
Select Desktop > Settings > Control Panel > Vi e w de v ice s and p r i nter s in Hardware and Sound. Right-
click on your printer, or press and hold it and then select Printing preferences.
❏ Wind o w s 7
Click the start button, and select Control Panel > Vi e w d e vic e s and p ri nte r s in Hardware and Sound.
Right-click on your printer and select Printing preferences.
❏ Wind o w s Vis t a
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your
printer and select Printing preferences.
❏ Wind o w s XP
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
Right-click on your printer and select Printing preferences.
2. Select A4 size as the Document Size setting.
3. Select A5 size as the Output Paper Size on the screen displayed, and then click OK.
4. Click OK to close the window.
5. Open the le you want to print.
e following steps are the same as for basic printing. Make the print settings in the printer driver before printing.
Do not clear the Reduce/Enlarge Document setting on the More Options tab.
Related Information
& “Printing Basics - Windows” on page 12
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the
then add the printer again.
Related Information
& “Web Cong” on page 31
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
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Appendix
Technical Specications
Appendix
Printer
Print Head Nozzle
Placement
Weight of Paper
* Even when the paper thickness is within this range, the paper may not feed correctly or you may not be able to print
correctly depending on the hardness or transparency of the paper.
Specications
Black ink nozzles: 180
Color ink nozzles: 180 for each color
*
0.05 to 0.6 mm (0.002 to 0.02 in.)
Plain Paper Basis weight 64 to 90 g/m (17 to 24 lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Thickness 0.08 to 0.11 mm (0.003 to 0.004 in.)
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Normal printing
Borderless printing
A 3.0 mm (0.12 in.)
BSmaller than A5:
3.0 mm (0.12 in.)
A5:
10.0 mm (0.39 in.)
C 37.0 mm (1.46 in.)
D 39.0 mm (1.54 in.)
A 40.0 mm (1.57 in.)
B 42.0 mm (1.65 in.)
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Appendix
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 37.0 mm (1.46 in.)
Interface Specications
For Computer Hi-Speed USB
For External USB Devices and
PictBridge
Wi-Fi
Standards
Frequency Range 2.4 GHz
Coordination Modes
Wireless Securities
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 Not supported for IEEE 802.11n.
*3 Not supported for IEEE 802.11b.
*4 Simple AP mode is compatible with Wi-Fi connection (infrastructure).
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Specications
Hi-Speed USB
IEEE802.11b/g/n
Infrastructure, Ad hoc
WEP (64/128bit), WPA2-PSK (AES)
*1
*2
, Wi-Fi Direct
*3*4
*5
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Google Cloud Print
88
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User's Guide
Appendix
External Storage Device Specications
Supported Memory Card Specications
Compatible Memory Cards Maximum Capacities
*
miniSD
miniSDHC
microSD
microSDHC
microSDXC
SD 2 GB
SDHC 32 GB
SDXC 64 GB
* Attach an adapter to t the memory card slot. Otherwise, the card may get stuck.
*
*
*
*
2 GB
32 GB
2 GB
32 GB
64 GB
Supported memory card voltages
3.3 V type, dual voltage (3.3 V and 5V) type (supply voltage: 3.3 V)
5 V memory cards are not supported.
Maximum supply current: 200 mA
Supported External Storage Device Specications
Compatible External Storage
Devices
CD-R Drive
DVD-R Drive
Blu-ray Drive
MO Drive
HDD
USB Flash Drive
*1 We do not recommend using external USB devices that are powered by USB. Use only external USB devices with
*2 Read only.
*1
*1
*1
*1
*1
independent AC power sources.
You cannot use the following devices:
❏ A device that requires a dedicated driver
❏ A device with security settings (password, encryption, and so on)
Maximum Capacities
CD-ROM*2/CD-R: 700 MB
DVD-ROM
(CD-RW, DVD+R, DVD±RW, DVD-RAM, and Blu-ray Disc™ are not supported.)
1.3 GB
2 TB (formatted in FAT, FAT32, or exFAT)
*2
/DVD-R: 4.7 GB
❏ A device with a built-in USB hub
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Appendix
Epson cannot guarantee operations for all externally connected devices.
Supported Data Specications
File Format
Image Size Horizontal: 80 to 10200 pixels
File Size Less than 2 GB
Maximum Number of Files
*1 Design rule for Camera File system.
*2 Photo data stored in the built-in memory of a digital camera is not supported.
*3 Up to 999 les can be displayed at a time. (If the number of les exceeds 999, the les are displayed in groups.)
JPEG with the Exif Version 2.3 standard taken by digital cameras DCF
*2
compliant
or 2.0
Vertical: 80 to 10200 pixels
*3
9990
*1
version 1.0
Note:
"?" is displayed on the LCD screen when the printer cannot recognize the image le. In this situation, if you select a multiple
image layout, blank sections will be printed.
Dimensions
Dimensions Storage
❏ Width: 249 mm (9.8 in.)
❏ Depth: 176 mm (6.9 in.)
❏ Height: 85 mm (3.3in.)
Printing
❏ Width: 249 mm (9.8 in.)
❏ Depth: 383 mm (15.1 in.)
❏ Height: 201 mm (7.9in.)
*
Weight
* Without the ink cartridges and the AC adapter.
Electrical
Specications
Approx. 1.8 kg (4.0 lb)
AC Adapter
Printer Model AC 100 to 240 V Model AC 220 to 240 V Model
AC Adapter Model A461H A462E
Input Rated Input Current 1 A 1 A
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
90
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Appendix
Output Rated Output Power Supply
Voltage
Rated Output Current 1 A 1 A
DC 24 V DC 24 V
Printer Electrical Specications
Printer Model AC 100 to 240 V Model AC 220 to 240 V Model
Rated DC Input Rated DC Input Power Sup-
ply Voltage
Rated DC Input Current 0.9 A 0.9 A
Power Consumption (with USB Connection) Printing: Approx. 12 W
DC 24 V DC 24 V
Printing: Approx. 12 W
Ready mode: Approx. 6 W
Sleep mode: Approx. 1.5 W
Power o: Approx. 0.2 W
Ready mode: Approx. 6 W
Sleep mode: Approx. 1.5 W
Power o: Approx. 0.2 W
Note:
❏ Check the label on the printer for its voltage.
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
* You can store for one month at 40°C (104°F).
Temperature: -20 to 40°C (-4 to 104°F)
Humidity: 5 to 85% RH (without condensation)
Environmental Specications for Ink Cartridges
*
Storage Temperature
Freezing Temperature -16 °C (3.2 °F)
* You can store for one month at 40 °C (104 °F).
-30 to 40 °C (-22 to 104 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
*
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Appendix
System Requirements
❏ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64-
bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)
❏ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8
Note:
❏ Mac OS X may not support some applications and features.
❏ e UNIX File System (UFS) for Mac OS X is not supported.
Regulatory Information
Standards and Approvals for U.S. Model
Product
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
equipment contains the following wireless module.
is
Manufacturer: Askey Computer Corporation
Type: WLU6320-D69 (RoHS)
product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
is
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
AC adapter
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
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Appendix
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Accessing a Memory Card From a Computer
When the printer is connected to a computer over a network, you can write or read data on an external storage
device such as a memory card that has been inserted in the printer from a computer.
Important:
c
❏ You cannot use this feature when the printer is connected to a computer using a USB cable.
❏ Insert a memory card aer removing write protection.
❏ If an image is saved to the memory card from a computer, the image and the number of photos are not refreshed
on the LCD screen. Remove and insert the memory card again.
Note:
It takes a while to recognize data from a computer if a large external storage device, such as 2TB HDD, is connected.
Windows
Select an external storage device in Computer or My Computer. e data on the external storage device is
displayed.
Mac OS X
Select a corresponding device icon. e data on the external storage device is displayed.
Note:
To remove an external storage device, drag and drop the device icon to the trash icon. Otherwise, data in the shared drive
may not be displayed correctly when another external storage device is inserted.
Related Information
& “External Storage Device Specications” on page 89
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User's Guide
Appendix
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
serial number label is usually on the back of the product.)
(e
❏ Product model
❏ Product soware version
(Click About, Versio n Info , or a similar button in the product
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
soware.)
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
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Appendix
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical sta at the following telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
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