Epson EZ-Tear User Manual

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EZ-Tear Thermal Printer

Owner's Manual

First Edition: July 2004

Last Revision: July, 2005

Document #102136

EZ-Tear Thermal Printer

Owner’s Manual

Legal Notices

Disclaimer

Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales representative for information that is applicable and current. Nanoptix Inc. reserves the right to improve products as new technology, components, software, and firmware become available.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Nanoptix Inc.

Trademarks

Epson is registered trademark of Epson Corporation. Windows is registered trademark of Microsoft Corporation. Nanoptix is a trademark. Other trademarks and registered trademarks are the property of their

respective holders.

Federal Communications Commission (FCC) Radio Frequency Interference Statement

Warning

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Information to the User

This equipment must be installed and used in strict accordance with the manufacturer's instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to contact Nanoptix Inc. immediately.

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EZ-Tear Thermal Printer

Owner’s Manual

Nanoptix Inc. is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Nanoptix Inc. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

In order to ensure compliance with the Product Safety, ICES, FCC and CE marking requirements, you must use the power supply, power cord, and interface cable which were shipped with this product or which meet the following parameters:

Power Supply

UL Listed power supply with standard 60Hz-50Hz, 100-240VAC input and 24VDC output equipped with AC line filtering, over-current and short-circuit protection.

Use of this product with a power supply other than the Nanoptix Inc. power supply will require you to test the power supply and Nanoptix Inc. printer for FCC and CE mark certification.

Communication Interface Cable

An approved Nanoptix interface cable must be used with this product. Using a cable other than Nanoptix approved product will require that you test the cable with the Nanoptix Inc. printer and your system for FCC and CE mark certification.

Power Cord

A UL listed, detachable power cord must be used. A power cord with Type SVT marking must be used. For applications outside the North America, power cords that meet the particular country’s certification and application requirements should be used. Use of a power cord other than described here may result in a violation of safety certifications that is in force in the country of use.

Industry Canada (IC) Radio Frequency Interference Statement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

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EZ-Tear Thermal Printer

Owner’s Manual

Table of Contents

1. About the Printer..................................................................... 1

1.1 Description of Printer ...................................................................................1

1.2 Models Available...........................................................................................2

Connector Orientation.............................................................................................................. 2

1.3 General specifications..................................................................................3

1.4 Installation.....................................................................................................4

Mounting your printer............................................................................................................... 4

1.5 Printer Controls.............................................................................................4

To reset Printer........................................................................................................................ 4

Paper Feed Button................................................................................................................... 5

1.6 Changing Paper ............................................................................................6

1.7 Testing the Printer........................................................................................8

1.8 Troubleshooting the Printer .........................................................................9

Printer LED .............................................................................................................................. 9

Printing Problems .................................................................................................................... 9

Printer Does Not Work...........................................................................................................10

2. Media and Supplies Guide.................................................... 10

2.1 Thermal Paper Specifications....................................................................10

2.2 Ordering Thermal Paper.............................................................................10

2.3 Ordering Miscellaneous Supplies .............................................................11

Power Supply and Power Cord.............................................................................................. 11

Ordering Communication Cables........................................................................................... 11

Communication Cables Pin-Out ............................................................................................12

3. Communicating with the Printer.......................................... 13

APPENDIX A: Mechanical Drawings............................................. 14

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EZ-Tear Thermal Printer

Owner’s Manual

Figures

FIGURE 1: NANOPTIX EZ-TEAR PRINTER ............................................................................................1

FIGURE 2: NANOPTIX EZ-TEAR CONNECTION...................................................................................... 2

FIGURE 3: RESETTING PRINTER.......................................................................................................... 4

FIGURE 4: PAPER FEED BUTTON........................................................................................................ 5

FIGURE 5: LOADING PAPER................................................................................................................ 6

FIGURE 6: TEST TICKET ..................................................................................................................... 8

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EZ-Tear Thermal Printer

Owner’s Manual

Tables

TABLE 1: SPECIFICATION ................................................................................................................... 3

TABLE 2: TROUBLESHOOTING WITH THE STATUS LED......................................................................... 9

TABLE 3: TROUBLESHOOTING PRINTING PROBLEMS ........................................................................... 9

TABLE 4: PRINTER DOES NOT WORK ............................................................................................... 10

TABLE 5: THERMAL PAPER DIMENSIONS .......................................................................................... 10

TABLE 6: ORDERING THERMAL PAPER ............................................................................................. 10

TABLE 7: POWER SUPPLY AND POWER CORD PART NUMBERS ......................................................... 11

TABLE 8: COMMUNICATION CABLES PART NUMBERS........................................................................ 11

TABLE 9: RS-232 INTERFACE PIN-OUT ............................................................................................ 12

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EZ-Tear Thermal Printer

Owner’s Manual

1. About the Printer

1.1 Description of Printer

The Nanoptix EZ-Tear thermal printers are extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer is small enough to fit almost anywhere and is easy to use with the ticket exiting from the front.

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Figure 1: Nanoptix EZ-Tear-80 Printer (left), Nanoptix EZ-Tear-65 Printer (right)

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