Epson EXPRESSION 1600, EXPRESSION 1680 PRO, EXPRESSION 1640XL, EXPRESSION 1680 User Manual

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

10/02/03
PSB.2003.10.003
TE03-151 Rev.A
Expression 1640XL, 1680, 1680 Pro, 1600, 1600 Pro Scanners
EPSON Scan TWAIN Driver version 1.25A for OS 10.2.X

Originator:

Authorization:

Total Pages:

VS
1

Reason:

To support scanners with Epson Scan Twain driver version 1.25A on a Macintosh with OS

10.2.x

Restrictions:

1) SCSI connections are not supported.

2) For a Firewire connection the minimum system requirements are: Mac computer with a G3
600 MHz processor or faster.

3) The following features are not supported on this driver.
a) Color restoration
b) Dust removal

Note:

they are not supported on these scanners.

The Epson Scan Twain driver Help file includes information on these two features but

4) If you install Epson Scan 1.25A, and any of the following scanners---Perfection

1670/3170/3200—was installed first on your computer, then the Epson Scan driver for these 3
models will encounter two issues: (a) Epson Scan utility will not launch and (b) the Start button
no longer functions.

To restore these two functions to the Perfection 1670/3170/3200, you must install a patch
(EPSON Scan Updater 1.0A). Please see bulletin PSB.2003.10.001 for more information
about this patch.

Installation:

1) Launch the Epson Scan Twain driver Installer and follow the on-screen instructions.

Note:

installation.

2) Connect the scanner to the computer using a USB or Firewire cable (Epson Firewire I/F

board required)

The installer will remove the pre viou s versio n (1.0) of Epson Scan during the

To uninstall:

1) Disconnect the cable from the scanner.

2) Launch EPSON Scan Installer.

3) Change “Easy Install” to “Uninstall” on the main User Interface screen.

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4) Click the Uninstall button.

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EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform you of the part numbers used for the thumbscrews (mounting
screws) that secure the transparency units to the scanner.

Reason:

Epson Customers may need to replace these thumbscrews because they are missing or
misplaced. Epson Dealers and Customer Care Centers may call Technical Support for assistance
in locating the reference or part number for the thumbscrews. The location of the thumbscrews on
the Product diagram is on the right hand side, and is often overlooked (See red box below)

04/07/2003
PSB.2003.04.004
N/A
EPSON Scanner Options
Part numbers for transparency adapter mounting screws (thumbscrews)

Originator:

Authorization:

Total Pages:

TC

1

The correct part and reference numbers for the Expression 1600/1680 Transparency Unit
(B813182) lock-down thumbscrews are respectively: 1012588 and 815. The Parts Price List (PPL)
description is S. THUMB SCREW M4X10 F/NI, Quantity = 2.

Note: The part number is subject to change but the reference number will remain the same.

These screws are used on the following scanners and options: ES-600C/800C/1000C/1200C
options (ADF & TPU), and the Expression 636/800/1600/1680 options (ADF & TPU). The part and
reference number for Expression 1600/1680 Transparency Unit (B813182) can be used to order
replacement thumbscrews for all models and options listed above.

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EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform customers of EPSON America’s support policy regarding
Windows™ and Macintosh® operating system requirements for USB 1.1/2.0 and IEEE­1394/FireWire® interface connectivity.

Reason:

Currently, there are many add-in USB 2.0 and IEEE-1394 connection host adapter products on the
market that include drivers for Windows and Macintosh OS that did not originally support specific
interfaces. Epson has released several scanner products with built-in USB 2.0 and/or IEEE-1394
(FireWire) ports. This document provides a guideline on EPSON America’s support policy on the
various operating systems and the interface connections they support. EPSON technical support
representatives will only be able to support customers who have Epson products that are configured
in accordance with the operating system requirements outlined here and in the product’s
documentation. Epson customers experiencing problems on an Epson product connected to an add­in USB 2.0 or IEEE-1394 interface that does not meet the minimum system requirements will be
asked to contact the interface product vendor or computer manufacturer for technical support.

This document is not model specific. It does not include other important system requirements
required to determine product compatibility on a user’s computer. To determine product support
compatibility, please refer to the specific scanner’s minimum system requirements found on the
outside of the product box, or visit Epson’s web site at www.epson.com.

The guidelines below were compiled from Microsoft’s and Apple’s Support websites and their
published system requirements for supported interface connectivity. For more information on
Windows and Macintosh Interface support please refer to Microsoft’s online Knowledge base at

www.microsoft.com

interface products please refer to the vendor’s documentation or product support web site.

Windows

USB 1.1:

Windows XP or Upgrade from a full version of Windows 98/98SE, Me, 2000

IEEE-1394 (FireWire):
Windows 98/98SE. Host computer must have an OHCI compliant IEEE-1394-1995 card or port
installed.

USB 2.0 Hi-Speed
Me, 2000. Host computer must have an EHCI compliant USB 2.0 Hi-Speed card or port installed.

04/01/2003
PSB.2003.04.003
N/A
All EPSON Scanners
Windows™ and Macintosh® Operating System requirements for USB 1.1/2.0
and IEEE-1394/FireWire® Interface connectivity

or Apple’s web site at www.apple.com. For information on add-in 3rd party

Full version Microsoft Windows 98/98 Second Edition, Windows Me, Windows 2000 or

Full versions of Windows Me/2000/XP, or upgrade from a full version of

: Full versions of Windows XP or upgrade from a full version of Windows 98/98SE,

Originator:

Authorization:

Total Pages:

TC

2

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Windows 2000 did not support the USB 2.0 hardware specification at the time it was first released.
Refer to Microsoft Knowledge Base Article - 319973 Universal Serial Bus 2.0 Support in Windows
2000 for more information.

Important Notes:

1.) Operating system must not be an upgrade from Windows 95.

2.) For Windows 2000 or XP you must be logged in as an administrator or as a user with
administrator rights before you can install and use EPSON software.

3.) USB hubs must be self-powered and connected in a first-tier configuration for reliability

Macintosh OS

USB 1.1: Apple Macintosh computer (G3, G4, or iMac) with built-in USB port, running Mac® OS 8.5.1
to 9.2.2 with all USB extensions enabled. For OS X, you must have 10.1.3 or later.

FireWire (IEEE 1394):

Power PC-equipped Macintosh or newer with Mac OS 8.6 to 9.2.2 with Apple’s

FireWire 2.1 (or later) software installed. For OS X, you must have 10.1.3 or later.

USB 2.0 Hi-Speed

: Not supported

Important Notes:

1.) You cannot use a serial interface to connect the scanner.

2.) Interface adapter cables (i.e. SCSI to USB, or USB to Serial, etc) are not supported.

3.) USB hubs must be self-powered and connected in a first-tier configuration for reliability.

4.) FireWire port must be compliant with this specification: IEEE 1394-2000 compatible.

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