How it Works
Epson
Loading...
ES-865
User Manual
157 pgs2.06 Mb0
Table of contents
Loading...

Epson ES-865 User Manual

ES-865 User's Guide

Contents

ES-865 User's Guide.................................................................................................................................... 7
Scanner Basics............................................................................................................................................ 8
Loading Originals...................................................................................................................................... 23
Using the Control Panel ....................................................................................................................... 8
Control Panel Buttons and Lights .................................................................................................... 8
The LCD Screen ......................................................................................................................... 9
Viewing Animations................................................................................................................... 10
Setting User Access Restrictions (Access Control)................................................................... 11
Status Icon Information ............................................................................................................. 13
Scanner Parts Locations .................................................................................................................... 16
User Replaceable Epson Scanner Parts ....................................................................................... 19
Using Power Saving Settings ............................................................................................................. 20
Changing the Power Off Timer Settings ........................................................................................ 21
Loading Originals in the Input Tray..................................................................................................... 23
Loading Multiple Sizes of Originals in the Input Tray ..................................................................... 31
Loading Plastic and Laminated Cards in the Input Tray ..................................................................... 36
Plastic and Laminated Card Specifications ................................................................................... 39
Loading Special Originals................................................................................................................... 40
Scanning .................................................................................................................................................... 49
Scanning a Document in Epson ScanSmart....................................................................................... 49
Saving a Scan ............................................................................................................................... 52
Attaching a Scan to Email.............................................................................................................. 53
Sending a Scan to a Cloud Service ............................................................................................... 54
3
Printing a Scan .............................................................................................................................. 55
Saving a Scan as a Microsoft Office Format File ........................................................................... 56
Selecting Epson ScanSmart Settings................................................................................................. 57
Changing the Scanner................................................................................................................... 57
Scanning Using Invoice/Receipt Manager.......................................................................................... 68
Starting a Free Trial....................................................................................................................... 69
Hiding the Invoice/Receipt Manager Trial Icons........................................................................ 73
Activating Invoice/Receipt Manager .............................................................................................. 74
Scanning Invoices and Receipts and Using Invoice/Receipt Manager .......................................... 77
Exporting Invoices or Receipts to QuickBooks Online .............................................................. 81
Exporting Invoices or Receipts to QuickBooks Desktop............................................................ 82
Saving or Exporting Receipts to Quicken.................................................................................. 83
Saving Receipt Data as a TurboTax File................................................................................... 84
Saving Invoice or Receipt Data as a CSV File .......................................................................... 85
Scanning Invoices or Receipts as an Image File....................................................................... 85
Selecting Invoice/Receipt Manager Settings...................................................................................... 86
Exporting or Importing the Invoice/Receipt Database.................................................................... 86
Changing Column Settings............................................................................................................ 87
Changing Currency and Language Settings.................................................................................. 88
Scan Resolution Guidelines ............................................................................................................... 92
Using the Optional Flatbed Scanner Dock - Windows ........................................................................... 94
Flatbed Scanner Dock Parts .............................................................................................................. 94
Scanning from the Flatbed Scanner Dock.......................................................................................... 95
Scanning from the ADF with the Flatbed Scanner Dock Attached................................................. 99
Cleaning the Flatbed Scanner Dock................................................................................................. 103
Transporting the Flatbed Scanner Dock........................................................................................... 104
4
Cleaning and Transporting Your Scanner............................................................................................. 107
Cleaning Your Scanner .................................................................................................................... 107
Cleaning Inside Your Scanner.......................................................................................................... 107
Checking the Scanner Roller Counter .............................................................................................. 119
Replacing the Scanner Rollers......................................................................................................... 120
Resetting the Scanner Roller Counter ......................................................................................... 126
Transporting Your Scanner .............................................................................................................. 126
Solving Problems .................................................................................................................................... 129
Product Status Messages ................................................................................................................ 129
Solving Scanning Problems ............................................................................................................. 130
Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 130
Scanner Button Does Not Work as Expected .............................................................................. 131
Scanning Software Does Not Operate Correctly ......................................................................... 131
Original Feeds Incorrectly in Scanner.......................................................................................... 132
Original Jams in Scanner............................................................................................................. 132
Scanning is Slow ......................................................................................................................... 135
Solving Scanned Image Quality Problems ....................................................................................... 135
Back of Original Image Appears in Scanned Image .................................................................... 136
Scanned Characters are Blurry ................................................................................................... 136
Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 136
Ripple Patterns Appear in an Image ............................................................................................ 137
Spots or Lines Appear in All Scanned Images............................................................................. 138
Scanned Image is Cropped ......................................................................................................... 138
Solving Flatbed Scanner Dock Problems ......................................................................................... 139
Scanned Image Edges are Cropped ........................................................................................... 139
Line of Dots Appears in All Scanned Images............................................................................... 139
Binding Margins on a Scanned Booklet are Blurry....................................................................... 139
Back of Original Image Appears in Scanned Document .............................................................. 140
Uninstall Your Scanner Software...................................................................................................... 140
Uninstalling Scanner Software - Windows................................................................................... 140
Uninstalling Scanner Software - Mac........................................................................................... 141
Where to Get Help............................................................................................................................ 141
5
Technical Specifications ........................................................................................................................ 143
Windows System Requirements ...................................................................................................... 143
Mac System Requirements .............................................................................................................. 143
General Specifications ..................................................................................................................... 144
Dimension Specifications ................................................................................................................. 145
Electrical Specifications ................................................................................................................... 146
Environmental Specifications ........................................................................................................... 146
Flatbed Scanner Dock Specifications............................................................................................... 147
Safety and Approvals Specifications ................................................................................................ 147
Notices ..................................................................................................................................................... 149
Important Safety Instructions............................................................................................................ 149
Restrictions on Copying ................................................................................................................... 151
Default Delay Times for Power Management for Epson Products.................................................... 152
Binding Arbitration and Class Waiver ............................................................................................... 152
Trademarks...................................................................................................................................... 155
Copyright Notice............................................................................................................................... 156
libTIFF Software Acknowledgment.............................................................................................. 156
A Note Concerning Responsible Use of Copyrighted Materials................................................... 157
Copyright Attribution.................................................................................................................... 157
6
ES-865 User's Guide
Welcome to the ES-865 User's Guide.
For a printable PDF copy of this guide, click here.
7

Scanner Basics

See these sections to learn about the basic features of your scanner.
Using the Control Panel Scanner Parts Locations Using Power Saving Settings

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Adjusting the Screen Brightness Changing LCD Screen Language Changing Regular Cleaning Alert Settings
Parent topic: Scanner Basics

Control Panel Buttons and Lights

1
2
3 LCD screen
4
power button and the power light
home button
help button
8
5 Navigation arrows and the OK button
6
7 start button
8 back button
The LCD Screen Viewing Animations Setting User Access Restrictions (Access Control) Status Icon Information
Parent topic: Using the Control Panel
The LCD Screen
stop button
1 Home screen indicator
2 Double Feed Detection Skip (DFDS) is enabled (blue) or disabled. Select the DFDS Function
option in the Scanner Settings menu to change the setting.
3 Slow mode is enabled (blue) or disabled. Select the Slow option in the Scanner Settings menu to
change the setting.
9
4 Displays available menus
5 Press the arrow button to scroll through available menus
6 Displays available button actions
Parent topic: Control Panel Buttons and Lights
Viewing Animations
You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.
1. Press the help button to display the Help screen.
You see a screen like this:
2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
3. Select a topic from the list of available topics and follow the on-screen instructions.
10
While viewing the topics, you may see screens like this:
1 Indicates your overall progress through the animation
2 Press the left arrow button to view the previous step
3 Displays the current step number and the total number of steps
4 Press the right arrow button to view the next step
Parent topic: Control Panel Buttons and Lights
Setting User Access Restrictions (Access Control)
You can restrict user access for the following control panel settings to prevent unauthorized use of the product.
• Number of Scans After Replacing Roller
• Number of Scans After Regular Cleaning
• Paper Protection
• Detect Glass Dirt
• Ultrasonic Double Feed Detection
• Sleep Timer
• Power Off Timer
11
• Language
• Regular Cleaning Alert Settings
• System Administration
Note: If your system has an administrator, contact your administrator before enabling restricted access.
1. Press the home button, if necessary.
2. Select Settings and press the OK button.
3. Use the arrow buttons to select System Administration and press the OK button.
4. Press the OK button to select Restrict User Access.
5. Select On and press the OK button.
You see a screen like this:
6. Press and hold the up and down arrow buttons simultaneously.
You return to the Settings screen.
7. Press the OK button to confirm that access restriction is enabled.
To disable access restriction, select Settings > System Administration and press the OK button. When you see the Restrict User Access is enabled screen, press and hold the up and down arrow buttons simultaneously. Then press the OK button, select Off, and press the OK button again.
Parent topic: Control Panel Buttons and Lights
12
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description
Indicates that you are on the home screen.
Slow mode is enabled. Paper feeding speed is reduced during scanning.
Slow mode is disabled.
Double Feed Detection Skip (DFDS) is enabled. Double feed detection is skipped once during scanning.
Double Feed Detection Skip (DFDS) is disabled.
Displays additional information or instructions.
There is a problem with the indicated setting. See the Device Information menu to resolve the problem.
Parent topic: Control Panel Buttons and Lights

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Use the arrow buttons to select Settings and press the OK button.
13
You see a screen like this:
3. Use the arrow buttons to select LCD Brightness and press the OK button.
4. Use the arrow buttons to decrease or increase the brightness.
5. Press the OK button to exit.
Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Use the arrow buttons to select Settings and press the OK button.
14
You see a screen like this:
3. Use the arrow buttons to select Language and press the OK button.
4. Select a language and press the OK button to exit.
Parent topic: Using the Control Panel

Changing Regular Cleaning Alert Settings

You can set an alert to appear to remind you to perform regular cleaning after a certain number of scans.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Use the arrow buttons to select Settings and press the OK button.
15
You see a screen like this:
3. Use the arrow buttons to select Regular Cleaning Alert Settings and press the OK button.
4. Do the following:
• Set the Warning Alert Setting to On to receive a notification when it is time to clean inside the
scanner.
• On the Count Alert Setting screen, use the arrow buttons to change the number of scans before
the notification appears.
5. Press the OK button to exit.
Parent topic: Using the Control Panel

Scanner Parts Locations

See these sections to identify the parts on your scanner.
Scanner Parts User Replaceable Epson Scanner Parts
Parent topic: Scanner Basics
16

Scanner Parts

1 Control panel
2 Edge guides
3 Input tray
4 Input tray extension
5 ADF (Automatic Document Feeder)
6 Output tray
7 Output tray extensions
17
8 Stopper
1 Kensington security slot
2 USB port
3 Power inlet
1 Cover open lever
2 Scanner cover
18
3 Pickup rollers
4 Separation rollers
1 AC adapter
2 Power cord
3 USB 3.0 cable
Parent topic: Scanner Parts Locations

User Replaceable Epson Scanner Parts

You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or
epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Part Part number
Carrier sheet B12B819051
Roller assembly kit B12B819031
Cleaning kit B12B819291
Flatbed scanner dock (Windows only) B12B819011
19
Part Part number
Epson Perfection V19 (for use with scanner dock)
Epson Perfection V39 (for use with scanner dock)
Parent topic: Scanner Parts Locations

Using Power Saving Settings

Your scanner enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter to save energy and resources.
Changing the Sleep Timer Settings Changing the Power Off Timer Settings
Parent topic: Scanner Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
B11B231201
B11B232201
2. Use the arrow buttons to select Settings and press the OK button.
20
You see a screen like this:
3. Use the arrow buttons to select Sleep Timer and press the OK button.
4. Do one of the following:
• Press the up or down arrow buttons to decrease or increase the number of minutes.
• Press the left and right arrow buttons to move to the previous or next character.
5. Press the OK button to exit.
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Use the arrow buttons to select Settings and press the OK button.
21
You see a screen like this:
3. Use the arrow buttons to select Power Off Timer and press the OK button.
4. Select Off or select a time period between 30minutes and 12h (12 hours).
5. Press the OK button to exit.
Parent topic: Using Power Saving Settings
22

Loading Originals

Follow the instructions here to load your originals into the scanner.
Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals

Loading Originals in the Input Tray

You can load originals that meet the document specifications in the input tray.
Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals using an optional carrier sheet.
The steps below describe loading originals of the same size. To load originals of multiple sizes at once, see the link at the end of these steps.
1. Pull up the input tray extension.
2. Pull out the output tray and its extension, and open the stopper.
23
Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input
or output tray extensions and do not open the stopper.
3. Slide the input tray edge guides all the way out.
4. If you are loading a multi-page original, fan your stack of originals.
Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time.
24
5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
25
6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance.
• If you are loading paper business cards, load up to 30 cards (printed side down and long edge
first) into the input tray horizontally, and slide them in until they meet resistance.
26
27
• If you are loading hole-punched originals, load them with the holes facing down or to the side as
shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals.
28
7. Slide the edge guides against the edges of the original.
Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as it enters into and ejects from the scanner as shown and use the following resolutions:
• 15.5 to 53 inches (393.8 to 1346.2 mm): 600 dpi or less
• 53 to 215 inches (1346.3 to 5461 mm): 300 dpi or less
29
• 215 to 240 inches (5461.1 to 6096 mm): 200 dpi or less
8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.
Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.
If scanning thin or wrinkled paper causes paper jams, slow down the feeding speed by selecting Settings > Scanner Settings > Slow > On on the LCD screen.
Loading Multiple Sizes of Originals in the Input Tray Original Document Specifications
Parent topic: Loading Originals
30
Loading...
+ 127 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use