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ES-65WR
User Manual
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User Manual
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Epson ES-65WR, ES-60W, ES-55R, ES-50 User Manual

ES-50/ES-60W/ES-55R/ES-65WR
User's Guide

Contents

ES-50/ES-60W/ES-55R/ES-65WR User's Guide......................................................................................... 7
Scanner Basics............................................................................................................................................ 8
Loading Originals...................................................................................................................................... 13
Wi-Fi Networking ....................................................................................................................................... 23
Scanner Parts Locations ...................................................................................................................... 8
Scanner Parts.................................................................................................................................. 8
Scanner Buttons and Lights............................................................................................................. 9
User Replaceable Epson Scanner Accessories ............................................................................ 10
Charging the Battery (ES-60W/ES-65WR)......................................................................................... 12
Loading Originals in the Input Slot...................................................................................................... 13
Receipt Specifications........................................................................................................................ 21
Manually Connecting to a Wi-Fi Network....................................................................................... 25
Wi-Fi Protected Setup (WPS) ........................................................................................................ 25
Using WPS to Connect to a Network......................................................................................... 25
Using WPS PIN Mode to Connect to a Network........................................................................ 26
Enabling a Direct Wi-Fi Connection............................................................................................... 28
Disabling Wi-Fi .............................................................................................................................. 28
Restoring Default Network Settings............................................................................................... 28
Scanning .................................................................................................................................................... 30
Scanning a Document in Epson ScanSmart....................................................................................... 30
Saving a Scan ............................................................................................................................... 33
Attaching a Scan to E-mail ............................................................................................................ 34
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Sending a Scan to a Cloud Service ............................................................................................... 35
Printing a Scan .............................................................................................................................. 36
Saving a Scan as a Microsoft Office Format File ........................................................................... 38
Selecting Epson ScanSmart Settings................................................................................................. 39
Changing the Scanner................................................................................................................... 39
Changing the Scan Settings .......................................................................................................... 41
Changing the File Name Settings .................................................................................................. 43
Changing the Save Settings .......................................................................................................... 44
Save Settings ................................................................................................................................ 46
Customizing Action Icons .............................................................................................................. 47
Scanning Receipts and Using Receipt Manager ................................................................................ 49
Exporting Receipts to QuickBooks ................................................................................................ 53
Saving Receipt Data as a CSV File ............................................................................................... 54
Scanning Receipts as Image Files ................................................................................................ 54
Exporting or Importing the Receipt Database ................................................................................ 55
Changing Column Settings............................................................................................................ 56
Changing Currency and Language Settings.................................................................................. 57
Cleaning and Transporting Your Scanner............................................................................................... 61
Cleaning Inside Your Scanner............................................................................................................ 61
Solving Problems ...................................................................................................................................... 65
Scanner Does Not Turn On or Off or Turns Off Unexpectedly ....................................................... 69
Scanner Button Does Not Start Scanning...................................................................................... 70
Scanning Software Does Not Operate Correctly ........................................................................... 70
Original Feeds Incorrectly in Scanner............................................................................................ 71
Original Jams in Scanner............................................................................................................... 72
Scanning is Slow ........................................................................................................................... 73
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Cannot Send Scans to a Cloud Service......................................................................................... 73
Solving Network Scanning Problems ................................................................................................. 73
Cannot Scan Over a Network ........................................................................................................ 74
Scanner Cannot Connect to a Wireless Router ............................................................................. 74
Solving Scanned Image Quality Problems ......................................................................................... 76
Back of Original Image Appears in Scanned Image ...................................................................... 76
Scanned Characters are Blurry ..................................................................................................... 76
Characters are not Recognized During Conversion to Editable Text (OCR) ................................. 77
Ripple Patterns Appear in an Image .............................................................................................. 78
Spots or Lines Appear in All Scanned Images............................................................................... 78
Straight Lines in an Image Appear Crooked .................................................................................. 78
Scanned Image is Cropped ........................................................................................................... 78
Resetting the Epson Scan 2 Settings ............................................................................................ 79
Uninstall Your Scanner Software........................................................................................................ 79
Uninstalling Scanner Software - Windows..................................................................................... 80
Uninstalling Scanner Software - Mac............................................................................................. 80
Where to Get Help.............................................................................................................................. 81
Technical Specifications .......................................................................................................................... 83
Mac System Requirements ................................................................................................................ 83
Network Interface Specifications (ES-60W/ES-65WR) ...................................................................... 87
Notices ....................................................................................................................................................... 89
Battery Safety Instructions (ES-60W/ES-65WR)................................................................................ 91
Default Delay Times for Power Management for Epson Products ...................................................... 92
Binding Arbitration and Class Waiver ................................................................................................. 92
5
libTIFF Software Acknowledgment................................................................................................ 96
A Note Concerning Responsible Use of Copyrighted Materials..................................................... 97
Copyright Attribution...................................................................................................................... 97
6
ES-50/ES-60W/ES-55R/ES-65WR User's Guide
Welcome to the ES-50/ES-60W/ES-55R/ES-65WR User's Guide.
For a printable PDF copy of this guide, click here.
7

Scanner Basics

See these sections to learn about the basic features of your scanner.
Scanner Parts Locations Changing the Power Save Settings Charging the Battery (ES-60W/ES-65WR)

Scanner Parts Locations

See these sections to identify the parts on your scanner.
Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Accessories
Parent topic: Scanner Basics

Scanner Parts

Note: The illustrations show the ES-50/ES-55R, but the parts are the same for the ES-60W /ES-65WR.
1 Input slot
2 Loophole
3 USB port
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Parent topic: Scanner Parts Locations

Scanner Buttons and Lights

ES-50/ES-55R
1 start button
2
3 Ready light
ES-60W/ES-65WR
automatic feeding mode light
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1 start button
2
3 Ready light
4
5
6
7 Error status light
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9 Wi-Fi connect button
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Parent topic: Scanner Parts Locations
automatic feeding mode light
Wi-Fi light
Wi-Fi AP light
battery light
Wi-Fi switch
power switch

User Replaceable Epson Scanner Accessories

You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or
epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Part Part number
Carrier sheet for portable scanners B12B819451
Maintenance sheet kit 2 B12B819481
Parent topic: Scanner Parts Locations

Changing the Power Save Settings

You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically.
1. Do one of the following to access the Epson Scan 2 Utility:
• Windows 10: Click and select EPSON > Epson Scan 2 Utility.
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
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• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 Utility.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility.
2. Click the Power Save tab.
3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting.
4. Select a power off timer setting for the Battery or USB power setting (ES-60W/ES-65WR).
5. Click Set.
6. Close the Epson Scan 2 Utility.
Parent topic: Scanner Basics
11

Charging the Battery (ES-60W/ES-65WR)

The scanner runs on battery power when it is not connected to the computer with a USB cable, or if it is connected via Wi-Fi. You can charge the battery from a computer with a USB connection to the scanner.
1. Make sure that the computer is turned on and not in sleep mode.
2. Connect the scanner to the computer using the micro USB cable that came with the scanner.
3. Slide the power switch to turn on the scanner.
The battery light flashes and shows the battery level while the battery is charging. When charging is complete, the battery level is shown as full. If the scanner is off when charging completes, the battery light turns off.
Note: The battery takes about 3.5 hours to fully charge. Charging times increase if the scanner is on during the charging process.
Parent topic: Scanner Basics
12

Loading Originals

Follow the instructions here to load your originals into the scanner.
Loading Originals in the Input Slot Original Document Specifications Receipt Specifications Special Original Specifications Plastic Card Specifications

Loading Originals in the Input Slot

You can load an original that meets the document specifications in the input slot.
Caution: Do not load photos, or valuable original documents or artwork, directly into the scanner. This may wrinkle or damage the original.
Note: The illustrations show the ES-50/ES-55R model, but the steps are the same for the ES-60W/ES­65WR.
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• For standard size originals, slide your original into the input slot against the left side as shown until it meets resistance. Make sure the printed side is faceup and top edge first.
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• For longer originals, slide your original into the input slot against the left side as shown until it meets resistance. Make sure the printed side is faceup and top edge first. Set the paper size in the scanning program and support the original as it enters into and ejects from the scanner.
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• For receipts, support the original by hand and load it into the input slot against the left side as shown until it meets resistance. Make sure the printed side is faceup and top edge first.
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• For envelopes, slide the original into the input slot against the left side as shown until it meets resistance. Make sure the printed side is faceup and the flap is facing as shown. For envelopes with the flap on the shorter side, load the envelope with the flap side last.
Caution: Do not load envelopes with adhesives on them.
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• For plastic cards, load the card horizontally into the input slot against the left side as shown until it meets resistance. Make sure the printed side is faceup.
Caution: Do not load plastic cards vertically or at an angle.
• For irregularly shaped originals, use an optional carrier sheet (part number B12B819451). Make sure the illustration on the front edge of the carrier sheet is faceup with the original faceup against the left
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side. Slide the carrier sheet top edge first into the input slot against the left side as shown until it meets resistance.
Note: Only use the carrier sheet designed for your scanner. If the carrier sheet is scratched or has been scanned more than 3,000 times, stop using it and obtain a new one.
Parent topic: Loading Originals
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Related references
Original Document Specifications Receipt Specifications Special Original Specifications Plastic Card Specifications User Replaceable Epson Scanner Accessories

Original Document Specifications

You can load original documents that meet these specifications in your scanner.
Note: To scan delicate originals or originals that are easily wrinkled, use an optional carrier sheet (part number B12B819451).
Paper type Paper size Paper weight
Plain paper
Fine paper
Recycled paper
Long paper Width: 2.0 to 8.5 inches (50.8 to 216 mm)
Postcards 3.9 × 5.8 inches (100 × 148 mm) 9 to 72 lb (35 to 270 g/m²)
Paper business cards 2.1 × 3.4 inches (55 × 89 mm) 12 to 72 lb
Letter (8.5 × 11 inches [216 × 279 mm]) 9 to 72 lb (35 to 270 g/m²)
Legal (8.5 × 14 inches [216 × 356 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
A5 (5.8 × 8.2 inches [148 × 210 mm])
B5 (7.2 × 10.1 inches [182 × 257 mm])
B6 (5 × 7.2 inches [128 × 182 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
A7 (2.9 × 4.1 inches [74 × 105 mm])
A8 (2.1 × 2.9 inches [52 × 74 mm])
Height: 2.0 to 72 inches (50.8 to 1828.8 mm)
12 to 72 lb (46 to 270 g/m²)
9 to 72 lb (35 to 270 g/m²)
(46 to 270 g/m²)
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Caution: Do not load the following types of originals in the scanner, or they may be damaged or may
damage the scanner:
• Originals with an uneven surface such as letterhead paper
• Originals with crinkles or fold lines
• Curled originals
• Coated paper
• Originals with punch holes
• Originals with folded corners
• Photos or photo paper*
• Originals with labels or stickers*
• Originals with staples or paper clips
• Originals with sticky notes attached*
• Ripped originals*
• Originals with carbon paper backing*
• Perforated originals*
• Booklets
• Non-paper originals such as clear files, fabric, and metal foil
• Originals with glue attached
• Heavily wrinkled or curled originals
• Transparent originals such as overhead projector film
• Originals with wet ink
*You can only scan these originals by using the carrier sheet.
Parent topic: Loading Originals

Receipt Specifications

You can load 1 receipt at a time that meets these specifications in your scanner.
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Paper type Paper size Paper thickness
Receipts (plain paper, fine paper, or recycled paper)
Note: Scan receipts one at a time using automatic feeding mode. Support a long original receipt by hand as it enters and exits the scanner.
Parent topic: Loading Originals

Special Original Specifications

You can load 1 envelope or irregularly shaped original that meets these specifications in your scanner.
Paper type Paper size Paper thickness
Envelopes 4.72 × 9.25 inches (120 × 235 mm)
Irregularly shaped original (in carrier sheet)
Parent topic: Loading Originals

Plastic Card Specifications

3 × 3 inches (76.2 × 76.2 mm) to 3 × 14 inches (76.2 × 355.6 mm)
3.62 × 6.50 inches (92 × 165 mm)
Up to A4 (8.3 × 11.7 inches [210 × 297 mm])
12 to 72 lb (46 to 270 g/m²)
0.015 inch (0.38 mm) or less
0.012 inch (0.3 mm) or less (excluding the thickness of the carrier sheet)
You can load 1 plastic card that meets these specifications in your scanner.
Card type Card size Card thickness
With embossing ISO7810 ID-1 compliant: 2.1 × 3.3
Without embossing 0.04 inch (1.0 mm) or less
Note: ISO7810 ID-1 size laminated cards (thickness of 0.02 inch [0.6 mm] or less) may not be scanned successfully.
Parent topic: Loading Originals
inches (54 × 85.6 mm)
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0.05 inch (1.24 mm) or less

Wi-Fi Networking

See these sections to use your scanner over a Wi-Fi network (ES-60W/ES-65WR).
Network Security Recommendations Connecting to an Existing Wi-Fi Network Direct Wi-Fi Mode Setup Epson DocumentScan App for iOS/Android

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:
• Enable security on your wireless LAN
Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.
• Connect your product only to a network protected by a firewall
Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.
• Change the default administrator password on your product
If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.
Parent topic: Wi-Fi Networking
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Connecting to an Existing Wi-Fi Network

You can set up your scanner to communicate with your computer using a wireless router. The wireless router can be connected to your computer over a wireless or wired network.
1 Epson scanner
2 Wireless router
3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection from the computer to the wireless router)
Manually Connecting to a Wi-Fi Network Wi-Fi Protected Setup (WPS)
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Parent topic: Wi-Fi Networking

Manually Connecting to a Wi-Fi Network

You can use your product's software installer to connect the scanner to a Wi-Fi network.
Note: You must have a computer with a wireless adapter to set up the connection.
1. See the Start Here sheet for instructions on downloading and installing your scanner's software.
Note: The scanner powers off after 1 minute of inactivity. If the scanner turns off during the procedure, you may need to repeat some of the steps.
2. Select the wireless connection method for the scanner when prompted.
The scanner is added to the network and connected to the computer for network scanning.
Parent topic: Connecting to an Existing Wi-Fi Network

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router, you can quickly connect your scanner to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router. If there is no hardware button, there may be a WPS setting in the software for the device. Check your network product documentation for details.
Using WPS to Connect to a Network Using WPS PIN Mode to Connect to a Network
Parent topic: Connecting to an Existing Wi-Fi Network
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router, you can use Wi-Fi Protected Setup (WPS) to connect your scanner to the network.
1. Follow the instructions on the Start Here sheet to install the scanner software on your computer.
2. Make sure the scanner is turned on.
3. Set the Wi-Fi switch to the Wi-Fi position.
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4. Enable WPS on your router by pressing the WPS button or enabling the WPS setting in your router
firmware.
The router enters WPS discovery mode for 2 minutes.
5. Press and hold the Wi-Fi connect button on the scanner until the ready, Wi-Fi, and Wi-Fi
AP lights flash alternately.
Note: If you do not complete this step within 2 minutes, repeat these steps to try again.
When the ready, Wi-Fi, and Wi-Fi AP lights on the scanner stay on, the scanner is connected to the network.
Note: If the ready light stays on, but the Wi-Fi and Wi-Fi AP lights flash simultaneously, connection has failed. Restart the scanner and router, move them closer together, and repeat these steps to try again.
Parent topic: Wi-Fi Protected Setup (WPS)
Using WPS PIN Mode to Connect to a Network
If you have a WPS-enabled wireless router that supports PIN mode, you can use Wi-Fi Protected Setup (WPS) PIN mode to connect your scanner to the network.
1. Follow the instructions on the Start Here sheet to install the scanner software on your computer.
2. Find the WPS PIN number setting in your router's firmware.
3. Make sure the scanner is turned off and set the Wi-Fi switch to the Wi-Fi position.
4. Press and hold the Wi-Fi connect button and slide and hold the power switch for about ten
seconds until the ready, Wi-Fi and Wi-Fi AP lights flash alternately.
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The scanner enters WPS discovery mode for two minutes.
5. Use your computer to enter the PIN code 01234565 into the WPS PIN number setting in the router
firmware within two minutes.
Note: If you do not enter the code within 2 minutes, repeat the steps to try again.
Connection setup starts when the ready light flashes, and the Wi-Fi and Wi-Fi AP lights flash alternately. When the ready, Wi-Fi, and Wi-Fi AP lights on the scanner stay on, the scanner
is connected to the network.
Parent topic: Wi-Fi Protected Setup (WPS)

Direct Wi-Fi Mode Setup

You can set up your scanner to communicate directly with your computer or another device without requiring a wireless router. If your product is not already connected to a wireless network, it enters access point mode and the scanner itself acts as the network access point.
1 Epson scanner
2 Computer with a wireless interface
3 Other wireless device
Enabling a Direct Wi-Fi Connection Disabling Wi-Fi Restoring Default Network Settings
27
Parent topic: Wi-Fi Networking

Enabling a Direct Wi-Fi Connection

You can enable a direct Wi-Fi connection to allow direct communication between your scanner and computer or other devices without a wireless router.
Note: While you are connected to the scanner, your computer cannot access the internet.
1. Set the Wi-Fi switch on the scanner to the Wi-Fi position.
2. Turn on the scanner.
3. From your computer or device, search for and select the SSID shown on the label on the bottom of
the scanner.
Note: It may take a few minutes for the scanner SSID to appear in the list.
4. Enter the password shown on the label on the bottom of the scanner.
The computer connects to the scanner's wireless network. If the connection is unsuccessful, make sure you entered the password correctly.
Parent topic: Direct Wi-Fi Mode Setup

Disabling Wi-Fi

You may need to disable your product's Wi-Fi if you need to solve a problem with your network connection.
Note: Before disabling Wi-Fi, make a note of any network settings selected for Epson DocumentScan.
Set the Wi-Fi switch on the scanner to the off position.
Parent topic: Direct Wi-Fi Mode Setup

Restoring Default Network Settings

If you need to solve a problem with your network connection, you can restore all network settings to their defaults.
1. Make sure the scanner is turned off.
2. Set the Wi-Fi switch on the scanner to the Wi-Fi position.
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3. Press and hold the Wi-Fi connect and start buttons and slide and hold the power switch for
about ten seconds to turn on the scanner.
The Wi-Fi and Wi-Fi AP lights flash alternately and the ready light flashes. The default network settings are restored when the lights stop flashing.
Parent topic: Direct Wi-Fi Mode Setup

Epson DocumentScan App for iOS/Android

You can use the Epson DocumentScan app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection (ES-60W/ES-65WR).
For more information about Epson DocumentScan, search for the app on the App Store (iOS) or Google Play (Android).
Parent topic: Wi-Fi Networking
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Scanning

You can scan your originals and save them as digital files.
Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning Receipts and Using Receipt Manager Selecting Receipt Manager Settings Scan Resolution Guidelines

Scanning a Document in Epson ScanSmart

You can scan and review documents in Epson ScanSmart.
Note: The images show Windows screens; Mac screens may be slightly different.
1. Load your original into the scanner.
2. Start the scan by doing one of the following:
• Press the start button on the scanner. Epson ScanSmart automatically opens on your computer and the scan job begins.
Note: You can change the scanning button default in the Settings menu.
• Open Epson ScanSmart on your computer. Do one of the following:
• Windows 10: Click > Epson Software > Epson ScanSmart.
• Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
Epson Software > Epson ScanSmart.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson
ScanSmart.
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