Epson ES-60W Service Manual

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Page 1

User's Guide

NPD5989-01 EN

Page 2

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

e

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

contents of this manual and the

e

specications

of this product are subject to change without notice.

Page 3

User's Guide

Trademarks

❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of the Seiko Epson Corporation.

❏

Microso, Corporation in the United States and/or other countries.

❏ Apple, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.

❏ Adobe, Adobe Reader, and Acrobat are registered trademarks of Adobe Systems Incorporated.

❏ Intel

❏ Wi-Fi, Wi-Fi Alliance, and Wi-Fi Protected Access (WPA) are registered trademarks of the Wi-Fi Alliance. Wi-Fi

Protected Setup, and WPA2 are trademarks of the Wi-Fi Alliance.

❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

Windows, and Windows Vista are either registered trademarks or trademarks of

is a registered trademark of Intel Corporation.

Microso

Page 4

User's Guide

Contents

Trademarks

About This Manual

Introduction to the Manuals...................6

Marks and Symbols.........................6

Descriptions Used in this Manual...............6

Operating System References..................7

Important Instructions

Safety Instructions..........................8

Safety Instructions for the Battery.............9

Disposing of European Scanner Models.......... 9

Restrictions on Copying.....................10

Scanner Basics

Part Names and Functions...................11

Buttons and Lights on the Control Panel.........11

Buttons and Lights.......................11

Error Indicators.........................13

Information on Applications..................14

Epson ScanSmart........................14

EPSON Soware Updater..................14

Epson DocumentScan....................14

EpsonNet

Option Items and Consumables Information. . . . . . 15

Carrier Sheet Codes......................15

Maintenance Sheet Codes..................15

........................14

Cong

Using the Scanner on the Battery

Checking the Battery Level...................16

Charging the Battery.......................16

Battery Charging Precautions...............16

Charging the Battery.....................16

Network Settings

Network Connection Types.................. 18

Wi-Fi Connection....................... 18

Wi-Fi Direct (Simple AP) Connection.........18

Connecting to a Computer...................19

Connecting to a Smart Device................ 20

Making Wi-Fi Settings from the Control Panel. . . . .20

Making Wi-Fi Settings Using Push Button

Setup (WPS)...........................20

Making Wi-Fi Settings by PIN Code Setup

(WPS)................................21

Making Wi-Fi Direct (Simple AP)

Connection Settings......................22

Checking the Network Status Using Network

Light...................................23

Replacing or Adding New Wireless Routers.......23

Changing the Connection Method to a Computer. . 23

Disabling the Wi-Fi........................24

Restoring the Network Settings from the

Control Panel............................ 24

Specications of Originals and Placing Originals

Specications of Originals...................26

General Specications for Originals being

Scanned.............................. 26

Types of Originals that Require Attention. . . . . . 28

Types of Originals that Must Not be Scanned. . . .28

Placing the Original........................29

Placing Standard Size Originals..............29

Placing Long Paper...................... 30

Placing Receipts.........................31

Placing Envelopes....................... 32

Placing Plastic Cards.....................33

Placing Irregular Shaped Originals...........35

Basic Scanning

Scanning Using a Scanner Button..............37

Scanning and Saving Documents..............37

Scanning Using Epson DocumentScan..........41

Advanced Scanning

Scanning Dierent Sizes or Types of Originals One by One Continuously (Automatic Feeding

Mode)..................................46

Saving as Editable Files (Microso® Oce). . . . . . . 48

Sending to a Cloud Service...................50

Maintenance

Cleaning Outside the Scanner.................55

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User's Guide

Contents

Cleaning Inside the Scanner..................55

Scanner Adjustment Using the Calibration Sheet. . . 56

Energy Saving............................57

Carrying the scanner.......................58

Updating Applications and Firmware...........59

Solving Problems

Scanner Problems.........................60

Scanner Lights Indicate an Error.............60

Scanner Does Not Turn On.............60

e e Scanner Turns O when Running on the

Battery............................... 60

e Scanner Does not Turn O when

Running on the Battery...................61

Problems Starting Scanning..................61

Cannot Start Epson ScanSmart..............61

Removing Jammed Originals from the Scanner. . . . 63

e Originals Get Dirty.....................63

Scanning Takes a Long Time..................63

Scanned Image Problems....................64

Streaks Appear in the Scanned Image. . . . . . . . . 64

Oset Appears in the Background of Images. . . . 64

Scanned Image or Text is Blurred............64

Moiré Patterns (Web-Like Shadows) Appear. . . . 65

Edge of the Original is Not Scanned

e when Automatically Detecting the Size of the

Original...............................66

Character is not Recognized Correctly........ 66

Expanding or Contracting the Scanned Image. . . 67

Scanned Image of the Plastic Card is

e

Enlarged..............................67

Cannot Solve Problems in the Scanned Image. . . 67

Network Problems.........................68

When You Cannot Make Network Settings.....68

e Scanner Suddenly Cannot Scan over a

Network Connection.......................72

e Scanner Suddenly Cannot Scan Using a

USB Connection..........................72

Uninstalling and Installing Applications.........72

Uninstalling Your Applications..............72

Installing Your Applications................74

Scanner Electrical Specications.............76

Battery Specications.....................77

Environmental Specications.................77

System Requirements.......................78

Standards and Approvals

Standards and Approvals for U.S. Model.........79

Standards and Approvals for European Model. . . . . 79

Standards and Approvals for Australian Models. . . .80

Where to Get Help

Technical Support Web Site.................. 81

Contacting Epson Support...................81

Before Contacting Epson.................. 81

Help for Users in Europe.................. 81

Help for Users in Taiwan.................. 82

Help for Users in Australia.................82

Help for Users in Singapore................83

Help for Users in ailand................. 83

Help for Users in Vietnam..................83

Help for Users in Indonesia................ 84

Help for Users in Hong Kong...............85

Help for Users in Malaysia................. 86

Help for Users in India....................86

Help for Users in the Philippines.............87

Technical Specications

General Scanner Specications................75

Wi-Fi Specications........................76

Dimensional

Electrical Specications.....................76

Specications

...................76

Page 6

User's Guide

About This Manual

Introduction to the Manuals

e latest versions of the following manuals are available from the Epson support website.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

❏ Setup Guide (paper manual)

Provides you with information on setting up the product and installing the application.

❏ User's Guide (digital manual)

Provides instructions on using the product, maintenance, and solving problems.

As well as the manuals above, see the help included in the various Epson applications.

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

& Links to related sections.

Descriptions Used in this Manual

❏ Screenshots for the applications are from Windows 10 or Mac OS X v10.13.x. e content displayed on the

screens varies depending on the model and situation.

❏ Illustrations used in this manual are for reference only. Although they may

product, the operating methods are the same.

slightly from the actual

dier

Page 7

User's Guide

About This Manual

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

Mac OS

In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

Wi n d o w s® 10 operating system

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vis ta® operating system

Wi n d o w s® XP operating system Service Pack 3

Wi n d o w s® XP Professional x64 Edition operating system Service Pack 2

Page 8

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this product. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the product.

❏ Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the

following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Place the product on a at, stable surface that extends beyond the base of the product in all directions. If you

place the product by the wall, leave more than 10 cm between the back of the product and the wall.

❏ Place the product close enough to the computer for the interface cable to reach it easily. Do not place or store

the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity.

❏ Do not use with wet hands.

❏ e USB cable should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects

on top of the cord and do not allow the cord to be stepped on or run over. Be particularly careful to keep the cord straight at the end.

❏ Use only the USB cable supplied with your product. Using any other USB cable could cause re, electrical shock,

or injury.

❏ e USB cable is designed for use with the product with which it was included. Do not attempt to use it with

other electronic devices unless specied.

❏ When connecting this product to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Never disassemble, modify, or attempt to repair the product, or product option by yourself except as specically

explained in the product’s guides.

❏ Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of

electrical shock hazards.

❏ Unplug the product and the USB cable, and refer servicing to

conditions: liquid has entered the product; the product has been dropped or the case has been damaged; the product does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.)

❏ If you are not going to use the product for a long period, be sure to unplug the USB cable from the computer.

qualied

service personnel under the following

❏ Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely

the operation of cardiac pacemakers.

aect

❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product

may adversely aect the operation of electrical medical equipment.

❏ Do not use this product near automatically controlled devices such as automatic doors or re alarms. Radio

waves from this product may adversely aect these devices, and could lead to accidents due to malfunction.

Page 9

User's Guide

Important Instructions

Safety Instructions for the Battery

❏ If the battery is not fully charged within the specied time, stop charging. Otherwise, the battery could become

hot, emit smoke, rupture, or catch re.

❏ Do not place the product in a microwave oven or a high-pressure container. Otherwise, the battery could

become hot, emit smoke, rupture, or catch

❏ If liquid leaks from the product, or the product emits a bad odour, move the product away from ammable

objects immediately. If it is not moved, electrolytes leaking from the battery become hot, emit smoke, rupture, or catch re.

❏ If battery acid gets in your eyes, immediately rinse your eyes thoroughly with fresh water without rubbing them,

and then see a doctor immediately. Otherwise, permanent eye damage could result.

❏ If battery acid gets on your skin, immediately rinse the aected area thoroughly with water, and then see a

doctor immediately.

❏ Do not drop or throw the product or subject it to strong shocks. Otherwise, the battery could leak or the

protection circuit in the battery could be damaged. As a result, the battery could become hot, emit smoke, rupture, or catch re.

re.

❏ Do not use or leave the product in a hot location (more than 60°C), such as near a re or a heater. Otherwise,

the plastic separator could melt and the individual cells could short-circuit. As a result, the battery could become hot, emit smoke, rupture, or catch re.

❏ Do not use the product if it is leaking or damaged in any way. Otherwise, the battery could become hot, emit

smoke, rupture, or catch re.

❏ Do not leave the product in a vehicle. Otherwise, the battery could overheat.

Disposing of European Scanner Models

is a battery in the scanner.

ere

e crossed out wheeled bin label that can be found on your product indicates that this product and incorporated batteries should not be disposed of in the normal household waste stream. To prevent possible harm to the environment or human health please separate this product and its batteries from other waste streams to ensure that it can be recycled in an environmentally sound manner. For more details on available collection facilities please contact your local government oce or the retailer where you purchased this product. Use of the chemical symbols Pb, Cd or Hg indicates if these metals are used in the battery.

is information only applies to customers in the European Union, according to Directive 2006/66/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 6 September 2006 on batteries and accumulators and waste batteries and accumulators and repealing Directive 91/157/EEC and legislation transposing and implementing it into the various national legal systems, and to customers in countries in Europe, Middle East and Africa (EMEA) where they have implemented equivalent regulations.

For other countries, please contact your local government to investigate the possibility of recycling your product.

Page 10

User's Guide

Important Instructions

Restrictions on Copying

Observe the following restrictions to ensure the responsible and legal use of your product.

Copying of the following items is prohibited by law:

❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal

securities

❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage

❏ Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items:

❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession

tickets, etc.

❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

Responsible use of copyrighted materials:

Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

Page 11

User's Guide

Scanner Basics

Part Names and Functions

Input slot Input the original.

Loophole Connect straps.

USB port USB bus power.

Connects a USB cable. To avoid causing any damage, do not add excessive force when connecting the USB cable to the USB port.

Buttons and Lights on the Control Panel

Buttons and Lights

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User's Guide

Scanner Basics

Start and stop button ❏ Starts or cancels scanning.

❏ Press this when cleaning the inside of the scanner.

❏ Exits Automatic Feeding Mode.

Automatic Feeding Mode light

– Ready light On (white) The scanner is ready to be used.

Wi-Fi light Indicates that the scanner is connected to a wireless (Wi-Fi) network

Wi-Fi AP mode light Indicates that the scanner is connected to a wireless (Wi-Fi) in simple AP

The scanner is in Automatic Feeding Mode. Scanning starts when an original is placed in the input tray.

When the power is o and you connect a USB cable to the scanner, the ready light turns on, but you cannot use the

scanner until

Flashing (white)

O The scanner cannot be used because the power is o.

On (Orange)

through an access point.

mode without an access point.

The scanner is scanning, waiting to scan, processing, or sleeping.

An error has occurred. See “Error Indicators” for more details.

light is displayed.

Battery light On Indicates the battery level of the scanner. When the

battery is running low, connect it to the computer using the USB cable to start charging.

Flashing The battery is charging. When charging is complete, the

battery level indicates that it is full.

Error status light An error has occurred. See “Error Indicators” for more details.

Wi-Fi switch When connecting to a wireless (Wi-Fi) network, slide the switch to the

icon on the right hand side to turn it on.

Wi-Fi connect button Hold down the button for more than three seconds to connect to a

Wi-Fi network. See the chapter “Network Settings” for more details.

Power switch Slide the switch to turn the scanner on or o.

Slide the switch to the right and hold it there until the ready light starts ashing.

It takes about 10 seconds to turn o after sliding the switch.

Note:

When turning on the scanner for the rst time, connect it to the computer with the USB cable, and then slide the power switch to on.

Related Information

& “Network Settings” on page 18 & “Using the Scanner on the Battery” on page 16 & “Error Indicators” on page 13

Page 13

User's Guide

Error Indicators

Scanner errors

Indicators Situation Solutions

Scanner Basics

A paper jam has occurred. Remove jammed original, and then

load the original again.

A fatal error has occurred. Turn the power o and on again. If the

error continues to occur, contact your local dealer.

The rmware update failed. Follow the steps below to try to up-

The scanner has started in recovery mode.

date the

1. Connect the computer and the scanner with a USB cable. (During recovery mode, you cannot update the rmware over a network connection.)

2. Visit your local Epson website for further instructions.

rmware

again.

Battery charging errors

Indicators Situation Solutions

Network connection errors

Indicators Situation Solutions

Battery charging has been stopped because it became too hot.

Battery charging has stopped because it is too cold.

The battery cannot be fully charged even if you are charging the battery within the guaranteed charging temperature range (8 to 35 °C (46 to 95 °F)). It may be damaged or has reached the end of its service life.

Charge the battery in an ambient temperature of 8°C to 35°C (46 to 95 °F).

Contact your local dealer.

An access point settings error has occurred.

and light ash at the same

time.

Restart the scanner and access point, move them closer together, and then make network settings again.

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User's Guide

Scanner Basics

Indicators Situation Solutions

Epson ScanSmart does not start when

you press the the scanner over a network.

The same time.

Related Information

& “Making Wi-Fi Settings from the Control Panel” on page 20 & “Network Problems” on page 68 & “Cannot Start Epson ScanSmart” on page 61

and lights

button when using

ash

at the

See "Cannot Start Epson ScanSmart" in "Solving Problems" for more details.

Information on Applications

is section introduces the application products available for your scanner. e latest application can be installed at the Epson Web site.

Epson ScanSmart

Epson ScanSmart is a document scanning application that allows you to easily scan and save the data in simple steps.

❏ You can scan and send information to a cloud service in three easy steps.

❏ You can automatically name the documents by using the scanned information.

features allow you to save time when organizing documents.

ese

EPSON Software Updater

EPSON Soware Updater is an application that checks for new or updated applications on the internet and installs them.

You can also update the scanner’s digital manual.

Epson DocumentScan

Epson DocumentScan is an application that allows you to scan documents through smart devices such as smartphones and tablet devices. You can save the scanned data in smart devices or cloud services, and send by email. You can download and install this app from the App Store or Google Play.

EpsonNet Cong

EpsonNet operations guide for EpsonNet Cong or the application’s help for more details.

is an application that allows you to set network interface addresses and protocols. See the

Cong

Page 15

User's Guide

Scanner Basics

Note:

You can run Web Cong from EpsonNet Cong.

Option Items and Consumables Information

Carrier Sheet Codes

Using a Carrier Sheet allows you to scan irregular shaped originals. You can scan originals larger than A4 size with a Carrier Sheet by folding it in half.

Part name

Carrier Sheet B12B819451

B12B819471 (India only)

* You can only use Carrier Sheet with a code.

Codes

Maintenance Sheet Codes

Contains a Cleaning Sheet (wet type) and Cleaning Sheet (dry type) for use when cleaning inside the scanner, and a Calibration Sheet to adjust the scanned image quality.

Part name Codes

Maintenance Sheet2 B12B819481

B12B819411 (India only)

* You can only use Maintenance Sheet with a code.

Page 16

User's Guide

Using the Scanner on the Battery

Checking the Battery Level

Check the battery level of the scanner.

Sign Battery Level

Full

Middle

Low

Near empty

Charging the Battery

Battery Charging Precautions

❏ At the time of purchase you need to connect it to the computer with the USB cable. e battery is not fully

charged. Make sure you charge the battery before you run the scanner using the battery.

❏ e battery slowly runs down even when you do not use the scanner. Charge the battery before you run the

scanner using the battery.

❏ If you do not use the scanner for a long time, charge the battery once every six months on a regular basis to

avoid letting it run out.

❏ We recommend turning o the scanner when not in use to save the battery. You can also set the scanner to turn

o automatically aer a specied period of time.

❏

battery’s usable time is shorter in low temperature environments, even if you have charged the battery fully.

e

❏ You do not need to wait for the battery to run out before charging it.

❏ e battery may be hot right aer it is charged or used; this is normal.

❏ e battery cannot be charged or the battery may deteriorate if you charge it in low or high temperatures.

Charge the battery within the guaranteed charging temperature range (8 to 35 °C (46 to 95 °F)).

❏ If the battery runs out quickly even if you are charging the battery within the guaranteed charging temperature

range (8 to 35 °C (46 to 95 °F)) or even aer it has been fully charged, the battery may be at the end of its service life. Contact Epson support to replace the battery.

Charging the Battery

You can charge the battery from a computer with a USB connection.

Page 17

User's Guide

Using the Scanner on the Battery

1. Make sure that the computer is on. Wake the computer if it is in hibernate or sleep mode.

2. Connect the scanner to the computer using the micro USB cable.

Note:

❏ Use the USB cable that came with the scanner.

❏ To avoid causing any damage, do not add excessive force when connecting the USB cable to the USB port.

❏ Connect the scanner directly to the computer without using a USB hub.

❏ Time until full battery charge when the scanner is o.

USB 2.0 port: Approx. 3.5 hours

It takes much longer to charge the battery if the scanner is on.

❏ If the battery is fully charged and you do not want to consume the computer’s battery, disconnect the USB cable.

❏ Battery rated capacity: 1140 mAh (3.6 V)

❏e battery light

when the battery is charging. When charging is complete, the light indicates full

ashes

if the

scanner is on; if the scanner is o the light turns o.

Page 18

User's Guide

Network Settings

Network Connection Types

You can use the following connection methods.

Wi-Fi Connection

Connect the scanner and the computer or smart device to the wireless router. is is the typical connection method for home or oce networks where computers are connected by Wi-Fi through the wireless router.

Related Information

& “Connecting to a Computer” on page 19 & “Connecting to a Smart Device” on page 20 & “Making Wi-Fi Settings from the Control Panel” on page 20

Wi-Fi Direct (Simple AP) Connection

Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect the scanner and the computer or smart device directly. In this mode, the scanner acts as a wireless router and you can connect the devices to the scanner without having to use a standard wireless router.

Page 19

User's Guide

Network Settings

e scanner can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the scanner is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.

Related Information

& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 22

Connecting to a Computer

We recommend using the installer to connect the scanner to a computer. You can run the installer using one of the following methods.

❏ Setting up from the website

Access the following website, and then enter the product name.

http://epson.sn

Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded le to run the installer. Follow the on-screen instructions.

❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers

with disc drives.)

Insert the soware disc into the computer, and then follow the on-screen instructions.

Selecting the Connection Methods

Follow the on-screen instructions until the following screen is displayed, and then select the method for connecting the scanner to the computer.

Select the connection type and then click Next. Follow the on-screen instructions.

Page 20

User's Guide

Network Settings

Connecting to a Smart Device

You can use the scanner from a smart device. To use the scanner from a smart device, set up from Epson DocumentScan.

Note:

If you want to connect a computer and a smart device to the scanner at the same time, we recommend connecting the computer

2. Download and install Epson DocumentScan.

3. Start Epson DocumentScan.

4. Follow the on-screen instructions to connect the scanner to your smart device.

rst.

Search for Epson DocumentScan in the App Store or Google Play.

Making Wi-Fi Settings from the Control Panel

You can make network settings from the scanner's control panel. Aer connecting the scanner to the network, connect to the scanner from the device that you want to use (computer, smart phone, tablet, and so on.)

Related Information

& “Making Wi-Fi Settings Using Push Button Setup (WPS)” on page 20 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 21 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 22

Making Wi-Fi Settings Using Push Button Setup (WPS)

You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following conditions are met, you can set up by using this method.

❏ e router is compatible with WPS (Wi-Fi Protected Setup).

❏ e current Wi-Fi connection was established by pressing a button on the router.

1. Make sure that the scanner is turned on.

2. Set the

switch on the scanner to on.

Page 21

User's Guide

Network Settings

3. Hold down the WPS button on the router until the security light ashes.

Important:

You must complete Wi-Fi connection setup within two minutes.

If your router does not have a WPS button, see your router documentation for instructions on enabling WPS in your router's soware.

Hold down the

4. alternately (approximately 3 seconds).

When the Ready light,

Note:

Connection has failed when the Ready light stays on, the router, move them closer together, and then try again.

Related Information

& “Basic Scanning” on page 37 & “Advanced Scanning” on page 46 & “Network Problems” on page 68

button on the scanner until the Ready light

and lights stay on, connection is complete.

ashes,

and lights ash simultaneously. Restart the scanner and

and and lights

ash

Making Wi-Fi Settings by PIN Code Setup (WPS)

You can automatically connect to a wireless router by using a PIN code. You can use this method to setup if the router supports WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the router.

1. Make sure that the scanner is turned o.

2. Set the

switch on the scanner to on.

Page 22

User's Guide

Network Settings

3. Slide the switch while holding down the button and hold them there for approximately 10 seconds until the ready light ashes to turn on the scanner.

Important:

You must complete Wi-Fi connection setup within two minutes.

4. Use your computer to enter the PIN code (an eight-digit number) on the label stuck to the scanner.

Connection setup starts. e Ready light ashes, and the

When the Ready light,

Note:

❏ For details on entering a PIN code, see your router documentation for instructions.

❏ Connection has failed when the Ready light stays on,

and the router, move them closer together, and then try again.

Related Information

& “Basic Scanning” on page 37 & “Advanced Scanning” on page 46 & “Network Problems” on page 68

and lights stay on, connection is complete.

and lights on the scanner ash alternately.

and lights ash simultaneously. Restart the scanner

Making Wi-Fi Direct (Simple AP) Connection Settings

is method allows you to connect the scanner directly to devices without a wireless router. e scanner acts as a router.

Important:

When you connect from a smart device to the scanner using a Wi-Fi Direct (Simple AP) connection, the scanner is connected to the same Wi-Fi network (SSID) as the smart device and communication is established between them. Since the smart device automatically connects to other connectable Wi-Fi networks when the scanner is turned does not connect to the previous Wi-Fi network again when the scanner is turned on. Connect to the scanner’s SSID in Wi-Fi Direct (Simple AP) from the smart device again. If you do not want to connect every time you turn the scanner on or

1. Set the switch on the scanner to on.

we recommend using a Wi-Fi network by connecting the scanner to a router.

o,

Page 23

User's Guide

Network Settings

2. Make sure that the scanner is turned on.

3. Connect from the smart device or computer to the scanner using the scanner’s SSID and password.

Note:

❏ You can check the SSID and password on the label stuck to the scanner.

❏ It may take a few minutes for the scanner SSID to appear in the list.

❏ See the documentation provided with your smart device or computer for the operating instructions.

Related Information

& “Basic Scanning” on page 37 & “Advanced Scanning” on page 46 & “Network Problems” on page 68

Checking the Network Status Using Network Light

You can check the network connection status using the network light on the scanner’s control panel.

Related Information

& “Buttons and Lights” on page 11 & “Error Indicators” on page 13

Replacing or Adding New Wireless Routers

If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network environment is established, re-set the Wi-Fi settings.

Related Information

& “Changing the Connection Method to a Computer” on page 23

Changing the Connection Method to a Computer

Using the installer and re-set up in a dierent connection method.

❏ Setting up from the website

Access the following website, and then enter the product name.

http://epson.sn

Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded le to run the installer. Follow the on-screen instructions.

❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers

with disc drives.)

Insert the soware disc into the computer, and then follow the on-screen instructions.

Page 24

User's Guide

Network Settings

Selecting Change the Connection Methods

Follow the on-screen instructions until the following screen is displayed.

Select Set up Scanner connection again (for new network router or changing USB to network, etc.) on the Install Soware screen, and then click Next. Follow the on-screen instructions.

Disabling the Wi-Fi

Slide the switch to the le on the scanner to switch o the Wi-Fi.

Restoring the Network Settings from the Control Panel

You can restore all network settings to their defaults.

1. Make sure that the scanner is turned

Set the

switch on the scanner to on.

o.

Page 25

User's Guide

Network Settings

3. Slide the switch while holding down the and ] buttons and hold them there for approximately 10 seconds to turn on the scanner.

e and lights ash alternately and the Ready light ashes.

4. e network settings are restored to their defaults when the lights stop ashing.

e scanner restarts automatically.

Page 26

User's Guide

Specications of Originals and Placing Originals

Specications

is section explains the specications and conditions of originals that can be loaded in the scanner.

of Originals

General Specications for Originals being Scanned

Specications

ese are the specications for standard size originals that you can load into the scanner.

Size Measurement Thickness Paper Type

A4 210×297 mm

Letter 215.9×279.4 mm

Legal 215.9×355.6 mm

B5 182×257 mm

of Standard Size Originals

(8.3×11.7 in.)

(8.5×11 in.)

(8.5×14 in.)

35 to 270 g/m Plain paper

Fine paper

Recycled paper

(7.2×10.1 in.)

A5 148×210 mm

(5.8×8.3 in.)

B6 128×182 mm

(5.0×7.2 in.)

A6 105×148 mm

(4.1×5.8 in.)

A7 74×105 mm

(2.9×4.1 in.)

A8 52×74 mm

(2.1×2.9 in.)

Business Card 55×89 mm

(2.1×3.4 in.)

46 to 270 g/m

Page 27

User's Guide

Specications of Originals and Placing Originals

Size Measurement Thickness Paper Type

Post Cards 100×148 mm

(3.9×5.8 in.)

35 to 270 g/m Plain paper

Note:

❏ All originals must be at at the leading edge.

❏ Make sure that curls on the leading edge of the originals are kept within the following range.

and B must be 2 mm or less when C is equal to or more than 30 mm.

Specications of Long Paper

ese are the specications for long paper that you can load into the scanner.

Fine paper

Recycled paper

Size Thickness Paper Type

Width: 50.8 to 216.0 mm

(2.0 to 8.5 in.)

Length: 50.8 to 1828.8 mm

(2.0 to 72.0 in.)

35 to 270 g/m Plain paper

Fine paper

Recycled paper

Specications for Receipts

ese are the specications for receipts that you can load into the scanner.

Size Thickness Paper Type

Maximum: 76.2×355.6 mm (3.0×14.0 in.)

Minimum: 76.2×76.2 mm (3.0×3.0 in.)

* Receipts need to be scanned using Automatic Feeding Mode. Only one receipt should be loaded at once and you need to

hold the receipt for a good quality scan.

Specications

of Envelopes

46 to 270 g/m Plain paper

Fine paper

Recycled paper

ese are the specications for envelopes that you can load into the scanner.

Page 28

User's Guide

Specications of Originals and Placing Originals

Measurement Thickness

120×235 mm (4.72×9.25 in.) 0.38 mm (0.015 in.) or less

92×165 mm (3.62×6.50 in.)

Specications for Plastic Cards

ese are the specications for plastic cards that you can load into the scanner.

Size Card Type Thickness Loading Direction

ISO7810 ID-1 Type

54.0×85.6 mm

(2.1×3.3 in.)

Note:

ISO7810 ID-1 size laminated cards (the thickness should be 0.6 mm (0.02 in.) or less) may not be scanned successfully.

Specications

of Irregular Shaped Originals

With embossing 1.24 mm (0.05 in.) or less Horizontal (landscape)

Without embossing 1.0 mm (0.04 in.) or less

By using the Carrier Sheet, you can scan originals that are wrinkled, curled, very thin, or irregularly shaped.

Size Thickness

Up to A4 0.3 mm (0.012 in.) or less

(excluding the thickness of the Carrier Sheet)

Types of Originals that Require Attention

e following types of originals may not be successfully scanned.

❏ Originals with an uneven surface such as letter head paper

❏ Originals with crinkles or fold lines

❏ Curled originals

❏ Coated paper

❏ Originals with punch holes

❏ Originals with folded corners

Note:

❏ To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet.

❏ Try to atten the curled originals before scanning.

Types of Originals that Must Not be Scanned

e following types of originals must not be scanned.

❏ Photos*

❏ Photo paper*

Page 29

User's Guide

Specications of Originals and Placing Originals

❏ Original with labels or stickers*

❏ Originals with sticky notes attached*

❏ Ripped originals*

❏ Originals with carbon paper on the back*

❏ Perforated originals*

❏ Originals with staples or paper clips

❏ Booklets

❏ Non-paper original (such as clear les, fabric, and metal foil)

❏ Originals with glue attached

❏ Heavily wrinkled or curled originals

❏ Transparent originals such as OHP lm

❏ Originals with wet ink

Note:

❏ *You can only scan these originals by using the Carrier Sheet.

❏ Do not feed photos, valuable original artwork, or important documents that you do not want to damage or deface into

the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use the Carrier Sheet.

Placing the Original

Placing Standard Size Originals

Load the original into the le side of input slot facing up with the top edge facing into the scanner.

Slide the original into the input slot until it meets resistance.

Note:

We recommend loading originals (except plastic card) vertically into the scanner.

Page 30

User's Guide

Specications of Originals and Placing Originals

Related Information

& “Basic Scanning” on page 37 & “Advanced Scanning” on page 46

Placing Long Paper

Load the original straight into the le side of the input slot, facing up with the top edge facing into the scanner.

Slide the original into the input slot until it meets resistance.

Page 31

User's Guide

Specications of Originals and Placing Originals

Note:

❏ You can scan long paper up to 1,828.8 mm (72 inches) in length with a resolution of 300 dpi or less.

❏ You need to specify the paper size in Epson ScanSmart.

Click Settings tab > Scan Settings button to open the Epson Scan 2 window.

ere are three ways to specify the paper size. If the paper length is 863.6 mm (34 inches) or less, you can select Auto Detect (Long Paper) to detect the size automatically.

If the paper length is more than 863.6 mm (34 inches), you need to select Customize and enter the size of the paper.

You can either enter the width and height of the paper or use Detect paper length instead of entering the paper height.

❏ Support the long paper on the input side so that it does not drop out of the input slot, and on the output side so that the

ejected paper does not fall from the output slot.

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner

Related Information

& “Specications of Originals” on page 26 & “Basic Scanning” on page 37 & “Advanced Scanning” on page 46

Placing Receipts

Supporting it by hand, load the receipt straight into the into the scanner.

side of the input slot, facing up with the top edge facing

le

Page 32

User's Guide

Specications of Originals and Placing Originals

Slide the receipt into the input slot until it meets resistance.

Note:

❏ Although there may be issues with the scanning quality, you can scan long receipts up to 1,828.8 mm (72 inches) in length

at a resolution of 300 dpi.

❏ You need to specify the paper size in Epson ScanSmart.

Click Settings tab > Scan Settings button to open the Epson Scan 2 window.

ere are three ways to specify the paper size. If the paper length is 863.6 mm (34 inches) or less, you can select Auto Detect (Long Paper) to detect the size automatically.

If the paper length is more than 863.6 mm (34 inches), you need to select Customize and enter the size of the paper.

You can either enter the width and height of the paper or use Detect paper length instead of entering the paper height.

Related Information

& “Scanning Dierent Sizes or Types of Originals One by One Continuously (Automatic Feeding Mode)” on

page 46

& “Specications of Originals” on page 26 & “Basic Scanning” on page 37 & “Advanced Scanning” on page 46

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner

Placing Envelopes

Load envelopes into the le side of the input slot facing up making sure that the opened edge (ap side) of the envelope is facing to the side. For envelopes with the opened edge envelope with the bottom edge (non ap side) facing into the scanner.

side) on the shorter side, you can load the

(ap

Page 33

User's Guide

Specications of Originals and Placing Originals

Slide the envelope into the input slot until it meets resistance.

e envelope shown in the illustration has the opened edge (ap side) facing up, but you can also load envelopes into the scanner with the opened edge (ap side) facing down.

Important:

Do not load envelopes with adhesives on them.

Note:

❏ Envelopes that are not opened by cutting sharply at the ap edge may not be scanned correctly.

❏ Envelopes that have not yet been sealed can be loaded with the ap open and facing up.

Related Information

& “Specications of Originals” on page 26 & “Basic Scanning” on page 37 & “Advanced Scanning” on page 46

Placing Plastic Cards

Load the plastic card into the le side of the input slot facing up and horizontally.

Page 34

User's Guide

Specications of Originals and Placing Originals

Slide the plastic card straight into the input slot until it meets resistance.

Important:

Do not load plastic cards vertically or at an angle.

Related Information

& “Specications of Originals” on page 26 & “Basic Scanning” on page 37 & “Advanced Scanning” on page 46

Page 35

User's Guide

Specications of Originals and Placing Originals

Placing Irregular Shaped Originals

1. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the le side of the Carrier Sheet with the side to be scanned facing up.

2. Load the Carrier Sheet into the

Slide the Carrier Sheet into the input slot until it meets resistance.

side of input slot with the top edge facing into the scanner.

le

Page 36

User's Guide

Specications of Originals and Placing Originals

Note:

❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.

❏ If you cannot nd an appropriate size for the original you want to scan in Document Size, try changing the setting.

Click tab > Scan Settings button > Document Size on the Epson Scan 2 window, and then select Auto Detect or Customize to create a custom document size.

When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically scanned by applying Paper Skew as the Correct Document Skew setting.

❏ Only use the Carrier Sheet designed for your scanner.

Settings in Epson ScanSmart, Review Scans, or on the Select Action window, click the Scanner Settings

Page 37

User's Guide

Basic Scanning

Scanning Using a Scanner Button

You can scan using the button on your scanner.

Note:

❏ Make sure that Epson ScanSmart is installed on your computer and the scanner is connected to your computer correctly.

❏ If a computer is connected to the scanner by USB while another computer is also connected to the scanner over a wireless

connection, scanned images are saved to the USB connected computer when you press the scanner button.

1. Place the originals on your scanner.

2. Press the

Scanning starts and Epson ScanSmart opens.

Related Information

& “Specications of Originals and Placing Originals” on page 26 & “Buttons and Lights” on page 11 & “Epson ScanSmart” on page 14

button on the scanner.

Scanning and Saving Documents

is section explains how to scan and save to a PDF le.

See the Epson ScanSmart help for details on how to use the application.

Place the originals on your scanner.

2. Start Epson ScanSmart and then click SCAN.

❏ Wi ndows 10

Click the start button, and then select Epson Soware > Epson ScanSmart.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi ndows 7

Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.

Page 38

User's Guide

❏ Mac OS

Select Go > Applications > Epson

Basic Scanning

Soware

> Epson ScanSmart.

3. Check the scanned images, and organize them if necessary.

❏ You can also scan and add originals from Scan more.

❏ You can use the buttons at the top of the screen to rotate or delete scanned images.

❏ If you do not want to organize scanned images each time, select Skip this screen next time..

Page 39

User's Guide

4. Click Next.

Basic Scanning

5. Click Save on the Select Action window.

6. Check or change the settings as necessary.

e le

is named automatically by detecting the date and subject.

Page 40

User's Guide

Basic Scanning

e folder is also named automatically by detecting the subject in the original.

Note:

❏ You can change the le naming methods. Click

Settings. Click the File Name Settings tab to change the le naming methods.

❏ Check the following if the scanner detects a dierent date or subject.

Back to return to the Select Action window, and then click

❏ e original has been placed straight into the input slot.

❏ e original has clear text.

❏ When you select Searchable PDF as the File type setting, the Language list box is displayed. Select Other languages

and then select the languages from the list on the OCR Language window.

Page 41

User's Guide

7. Click Save.

Basic Scanning

e scanned image is saved to the specied folder.

Related Information

& “

Specications

& “Epson ScanSmart” on page 14

of Originals and Placing Originals” on page 26

Scanning Using Epson DocumentScan

Note:

Connect the scanner to the smart device before scanning.

1. Place the original.

Start Epson DocumentScan.

Page 42

User's Guide

3. Tap Scan.

Basic Scanning

4. Make the scan settings.

❏ Document Size: Select the size of the original you placed.

❏ Image Type: Select the color for saving the scanned image.

❏ Resolution: Select the resolution.

Page 43

User's Guide

Basic Scanning

❏ Scanning Side: Select the side of the original you want to scan.

❏ Image Format: Select the save format from the list.

❏ Location: Select the location to save the scanned image.

❏ File Name: Check the settings for the

5. Tap Scan.

le

name.

Scanning starts.

Page 44

User's Guide

6. Check the scanned image, and then tap Done.

Note: To continue scanning, tap Scan More.

Basic Scanning

7. Tap Save.

Note:

You can rotate and sort the images by tapping the icons on the bottom of the screen.

Page 45

User's Guide

e scanned image is saved to your storage device.

Basic Scanning

Page 46

User's Guide

Advanced Scanning

Scanning

Dierent

Sizes or Types of Originals One by

One Continuously (Automatic Feeding Mode)

You can scan dierent sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the scanner starts scanning automatically when originals are loaded into the scanner.

1. Start Epson ScanSmart.

❏ Wi ndows 10

Click the start button, and then select Epson

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi ndows 7

Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.

❏ Mac OS

Select Go > Applications > Epson Soware > Epson ScanSmart.

2. Click

Click Scan Settings on the Scanner Settings tab.

Settings in Epson ScanSmart, Review Scans or on the Select Action window.

Soware

> Epson ScanSmart.

Page 47

User's Guide

Advanced Scanning

4. e Epson Scan 2 window is displayed.

Select Automatic Feeding Mode on the Main Settings tab.

5. Make other settings for scanning on the Epson Scan 2 main window.

6. Click Save and close the Settings window.

7. Place the original into the scanner until it is fed automatically.

Click SCAN.

Automatic Feeding Mode starts.

Page 48

User's Guide

Advanced Scanning

e light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer.

10. Aer you have scanned all originals, press the

Related Information

& “Specications of Originals and Placing Originals” on page 26

scanning stops, place the next original into the scanner.

Aer

Repeat this procedure until you have scanned all originals.

button on the scanner to close Automatic Feeding Mode.

Note:

❏ You can also close Automatic Feeding Mode by pressing Finish on the Automatic Feeding Mode window displayed

on your computer.

❏ You can make timeout settings to nish Automatic Feeding Mode.

Select Settings on the Document Source list to open the Document Source Settings window. Set Automatic Feeding Mode Timeout (minutes) on the window.

e scanned image is saved to the folder you specied.

Saving as Editable Files (Microsoft® Oce)

You can save in the following Microso® Oce formats.

❏ Microso® Word

❏

Microso®

❏ Microso® PowerPoint® (Windows only)

1. Place the originals on your scanner.

Press the

Note:

❏ If you cannot start scanning from the

❏ You can also start scanning from your computer.

3. Check the scanned image and click Next.

Excel®

button on the scanner to start scanning and open Epson ScanSmart.

chapter.

Start Epson ScanSmart, and then click SCAN.

button on the scanner, see link in Related Information at the end of the

Page 49

User's Guide

4. Select where you want to save the data.

Advanced Scanning

Note:

❏ If the screen for adding the

❏ Save to PowerPoint® is not available for Mac OS.

Microso® Oce

5. Check or change the settings as necessary.

plug-in is displayed, click OK.

Page 50

User's Guide

Advanced Scanning

Note:

You can add OCR languages. Select Other languages from Language, and then select the languages you want to add from the list.

6. Click Save .

Related Information

& “Scanning and Saving Documents” on page 37

Sending to a Cloud Service

You can save to the following cloud services.

❏ Google Drive

❏ Dropbox

Page 51

User's Guide

❏ Evernote

1. Place the originals on your scanner.

Advanced Scanning

2. Press the

❏ If you cannot start scanning from the

end of the chapter.

❏ You can also start scanning from your computer.

Start Epson ScanSmart, and then click SCAN.

3. Check the scanned image and click Next.

Select where you want to send the data.

button on the scanner to start scanning and open Epson ScanSmart.

button on the scanner, see the link in Related Information at the

Page 52

User's Guide

5. Click Login to login to your account.

Advanced Scanning

6. Check or change the settings as necessary.

Page 53

User's Guide

Advanced Scanning

Note:

❏ When you select Searchable PDF as the File type setting, the Language list box is displayed. Select Other languages

and then select the languages from the list on the OCR Language window.

❏ Select Save a copy to computer if you want to save the data to your computer.

7. Click Send.

Page 54

User's Guide

Advanced Scanning

Related Information

& “Scanning and Saving Documents” on page 37

Page 55

User's Guide

Maintenance

Cleaning Outside the Scanner

Wipe o any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water.

Important:

❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.

❏ Do not let water get inside the product.

❏ Never open the scanner case.

1. Set the P switch to turn o the scanner.

2. Remove the USB cable.

Clean the outer case with a cloth dampened with mild detergent and water.

Wipe the LCD panel by using a so, dry cloth.

could cause a malfunction to occur.

is

Cleaning Inside the Scanner

using the scanner for a while, paper and room dust on the roller or the glass part inside the scanner may

Aer cause paper feed or scanned image quality problems. If this occurs, clean the inside of the scanner using the Cleaning Sheet that is exclusively for your product.

Important:

❏ Only use the Cleaning sheet supplied with your product, otherwise scanner components could be damaged.

❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.

❏ Never spray any liquid or lubricant on the scanner. Damage to equipment or circuits may cause abnormal

operations.

❏ Never open the scanner case.

1. Make sure that the product is turned on.

2. Load the Cleaning sheet into the product.

Page 56

User's Guide

3. Start Epson Scan 2 Utility.

❏ Wi ndows 10

Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Windows 8.1/Windows 8

Start screen > Apps > Epson > Epson Scan 2 Utility.

❏ Wi ndows 7

Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Mac OS

Select Go > Applications > EPSON Soware > Epson Scan 2 Utility.

4. Click the Maintenance tab.

Click the Cleaning button.

Maintenance

Cleaning starts. Wait about 30 seconds.

Cleaning sheet is ejected automatically when cleaning is complete.

e

Try repeating this procedure if the scanner is not cleaned at the rst attempt.

Note:

❏ If dirt still remains, try using the Cleaning sheet (wet) sold as a Maintenance Sheet in the Epson store. Remove the

Cleaning sheet (wet) from its bag, unfold it, and then follow the same steps as when cleaning the product using the Cleaning sheet. e Cleaning sheet (wet) can only be used once. If you cannot clean the product using the Cleaning sheet (wet), contact your Epson dealer. Do not disassemble your product. e best before date for the Cleaning sheet (wet) is approximately three years from the production date printed on the package.

❏e Cleaning sheet, Cleaning sheet (wet), and Calibration sheet are available as a Maintenance Sheet from your nearest

Epson store.

❏ e Cleaning sheet can be used more than once. However, if it begins to lose its eect, purchase a new Cleaning sheet.

❏ Cleaning does not start if the product's batteries are running low.

Related Information

& “Maintenance Sheet Codes” on page 15

Scanner Adjustment Using the Calibration Sheet

You can adjust the scanned image quality using the Calibration sheet supplied with your product.

Perform calibration in the following situations.

❏ e results are blurred

❏ e colors dier from the original

❏ e density diers from the original

❏ Vertical lines appear in the results

1. Make sure that the product is turned on.

Page 57

User's Guide

Maintenance

2. Load the Calibration sheet into the product.

Note:

Before loading the Calibration sheet into the scanner, make sure there is no dust or dirt on the Calibration sheet.

Start Epson Scan 2 Utility.

❏ Wi ndows 10

Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Windows 8.1/Windows 8

Start screen > Apps > Epson > Epson Scan 2 Utility.

❏ Wi ndows 7

Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Mac OS

Select Go > Applications > EPSON

4. Click the Maintenance tab.

5. Click the Calibration button.

Calibration starts. Wait about one minute.

Calibration sheet is ejected automatically when calibration is complete.

e

Note:

❏ If performing calibration does not improve the image quality, contact your Epson dealer.

❏ You can use the Calibration sheet more than once.

❏ e Cleaning sheet and the Calibration sheet are available as a Maintenance Sheet from your nearest Epson store.

❏ Calibration does not start if the product's batteries are running low.

Related Information

Soware

> Epson Scan 2 Utility.

& “Maintenance Sheet Codes” on page 15

Energy Saving

You can save energy by using the sleep mode or auto power o mode when no operations are performed by the scanner. You can set the time period before the scanner enters sleep mode and turns o automatically. Any increase will aect the product’s energy eciency. Consider the environment before making any changes.

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User's Guide

Maintenance

1. Start Epson Scan 2 Utility.

❏ Wi ndows 10

Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Windows 8.1/Windows 8

Start screen > Apps > Epson > Epson Scan 2 Utility.

❏ Wi ndows 7

Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Mac OS

Select Go > Applications > EPSON Soware > Epson Scan 2 Utility.

2. Click the Power Save tab.

Set the Sleep Timer (minutes) or Power O Timer (minutes), and then click Set.

Carrying the scanner

When you need to carry or transport the scanner to move it or to make repairs, follow the steps below to pack the scanner.

Page 59

User's Guide

Maintenance

Caution:

❏ Strong impacts may damage the scanner.

❏ Do not expose the scanner to direct sunlight or leave it near heaters, in locations subject to high temperatures

such as inside a car, and so on. e heat may cause the body to deform.

❏ We recommend taking the scanner as hand luggage on airplanes. Contact your airline to conrm if you can take

the device on their airplanes. Depending on handling at the airport, the scanner could be damaged by a strong impact.

1. Set the P switch to turn o the scanner.

Remove the USB cable.

3. When transporting the scanner, attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box.

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the rmware. Make sure you use the latest version of the applications and rmware.

Important:

❏ Make sure that the battery is fully charged or charging from the computer with a USB connection.

❏ Do not turn o the computer or the scanner while updating.

1. Make sure that the scanner and the computer are connected, and the computer is connected to the internet.

2. Start EPSON

❏ Wi ndows 10

Click the start button, and then select Epson

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi ndows 7

Click the start button, and then select All Programs or Programs > Epson Updater.

Soware

Updater, and update the applications or the

Soware

> EPSON

rmware.

Soware

Updater.

Soware

> EPSON

Soware

❏ Mac OS

Select Go > Applications > Epson

Note:

If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater. Check for the latest versions of the applications on your local Epson website.

http://www.epson.com

Soware

> EPSON

Soware

Updater.

Page 60

User's Guide

Solving Problems

Scanner Problems

Scanner Lights Indicate an Error

Check the following if the scanner lights indicate an error.

❏ Make sure there are no originals jammed in the scanner.

❏ Make sure the scanner is connected to your computer properly.

If a Wi-Fi connection error has occurred, check the Wi-Fi connection settings.

❏ If the rmware update fails and the scanner enters recovery mode, update the rmware again using a USB

connection.

❏ Tu r n o the scanner and turn it on again. If this does not solve the problem, the scanner may be

malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer.

Related Information

& “Buttons and Lights” on page 11 & “Error Indicators” on page 13

The Scanner Does Not Turn On

❏ Make sure the USB cable is securely connected to the scanner and the computer.

❏ Connect the scanner directly to the computer’s USB port. e scanner may not work properly when connected

to the computer through one or more USB hubs.

❏ Use the USB cable that came with the scanner.

❏ Wait a second aer connecting the USB cable. It may take a few seconds until the scanner turns on.

❏ If the scanner is running on the battery under low or high temperatures, the scanner will not turn on. Use the

scanner within the operating temperature range.

The Scanner Turns O when Running on the Battery

❏ Make sure the batteries have enough power.

❏ Use the scanner within the operating temperature range. e scanner may turn o suddenly under low or high

temperatures.

❏ Make sure the Wi-Fi switch is on or connect to the computer using the USB cable. Otherwise, the scanner may

turn

o.

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User's Guide

Solving Problems

❏ Power Save settings might be set in Epson Scan 2 Utility.

Start Epson Scan 2 Utility, click the Power Save tab, and then enter a longer value or set it to O. To start Epson Scan 2 Utility, see following for details.

❏ Wi nd ow s 10

Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi nd ow s 7

Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Mac OS

Select Go > Applications > Epson Soware > Epson Scan 2 Utility.

The Scanner Does not Turn

Make sure the USB cable is disconnected. en press the reset button on the bottom of the scanner.

when Running on the Battery

O

Problems Starting Scanning

Cannot Start Epson ScanSmart

Make sure the scanner is connected to your computer properly.

❏ Make sure the following applications are installed:

❏ Epson ScanSmart

❏ Epson Scan 2

❏ Epson Event Manager

If the applications are not installed, install them again.

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User's Guide

Solving Problems

Note:

See the following to check your applications.

Windows 10: Right-click the start button or press and hold it, and then select Control Panel > Programs > Programs and Features.

Wind o w s 8 . 1/ Windows 8: S e l e c t Desktop > Settings > Control Panel > Programs > Programs and Features.

Windows 7: Click the start button and select Control Panel > Programs > Programs and Features.

Mac OS: Select Go > Applications > EPSON Soware.

❏ Check the following when using the scanner over a network.

❏ Check that the Wi-Fi connection is working correctly.

Try turning the wireless router's power o and then on again.

❏ Make sure that you select the correct scanner.

Click

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the

Scan Settings tab > Change to conrm or re-pair the scanner using your computer.

❏ Make sure another computer is not connected by USB. A USB connection takes priority over a Wi-Fi

connection. If another computer is connected by USB, disconnect it.

❏ For Mac OS users:

Make sure you select the network that has priority on your Mac OS.

❏ Check the following when using the scanner with a USB cable.

❏ Make sure the USB cable is securely connected to the scanner and the computer.

❏ Use the USB cable that came with the scanner.

❏ Connect the scanner directly to the computer’s USB port. e scanner may not work properly when

connected to the computer through one or more USB hubs.

❏ Make sure the scanner is turned on.

❏ Wait until the status light stops

ashing

indicating that the scanner is ready to scan.

❏ If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the

scanner or source setting.

Related Information

“Scanning Using a Scanner Button” on page 37

“Installing Your Applications” on page 74

Page 63

User's Guide

Solving Problems

Removing Jammed Originals from the Scanner

If paper jams inside the scanner, slowly remove the jammed paper by gently pulling it in which ever direction oers the least resistance.

Note:

❏ If a piece of paper gets stuck in the roller and remains inside the scanner, remove it slowly with a pair of tweezers in the

direction of the output slot. If you cannot remove it, contact your local dealer.

❏ Do not pull the jammed paper too forcefully, otherwise the document may be damaged slightly.

The Originals Get Dirty

Clean the inside of the scanner.

Related Information

& “Cleaning Inside the Scanner” on page 55

Scanning Takes a Long Time

❏ When the resolution is high, scanning may take some time.

❏ Computers with USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are using a USB

2.0 port with the scanner, make sure it meets the system requirements.

❏ When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-

only le. For more information on your security soware’s functions, see the help and so on supplied with the soware. e TWAIN.log le is saved in the following locations.

❏ Windows 10/Windows 8.1/ Windows 8/ Windows 7:

C:\Users\(user name)\AppData\Local\Temp

❏ Scanning may take some time depending on the strength of the Wi-Fi signal.

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User's Guide

Solving Problems

❏ When the battery is nearly empty, scanning may take some time. Charge the battery from a computer with a

USB connection.

Scanned Image Problems

Streaks Appear in the Scanned Image

Streaks may appear in the image when trash or dirt gets into the scanner.

❏ Clean the inside of the scanner.

❏ Remove any trash or dirt that adheres to the original.

❏ Avoid operating the scanner in direct sunlight, otherwise streaks may appear in the image.

Related Information

& “Cleaning Inside the Scanner” on page 55

Oset Appears in the Background of Images

Images on the back of the original may appear in the scanned image.

❏ When Auto, Color, or Grayscale is selected as the Image Type.

❏ Check that Remove Background is selected.

Click

Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Remove Background.

❏ Check that Text Enhancement is selected.

Click tab > Scan Settings button > Advanced Settings tab in Epson Scan 2 window > Text Enhancement.

❏ When Black & White is selected as the Image Type.

❏ Check that Text Enhancement is selected.

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the

Settings in Epson ScanSmart, Review Scans or on the Select Action window > Scanner Settings

Click

Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Te x t Enhancement.

Depending on the condition of your scanned image, click Settings and try setting a lower level for Edge Enhancement or a higher level for Noise Reduction Level.

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the

Scanned Image or Text is Blurred

You can adjust the appearance of the scanned image or text by increasing the resolution or adjusting the image quality.

Page 65

User's Guide

Solving Problems

❏ Try increasing the resolution and then scanning.

Set the appropriate resolution for the purpose of your scanned image.

Click

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the

Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution.

❏ Check that Text Enhancement is selected.

Click

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Te x t Enhancement.

❏ When Black & White is selected as the Image Type.

Depending on the condition of your scanned image, click Settings and try setting a lower level for Edge Enhancement or a higher level for Noise Reduction Level.

❏ If you are scanning in JPEG format, try to change the compression level.

Click

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Save Settings tab > Options button

List of Recommended Resolutions to Suit Your Purpose

See the table and set the appropriate resolution for the purpose of your scanned image.

Purpose Resolution (Reference)

Displaying on a screen

Sending by email

Using Optical Character Recognition (OCR)

Creating a text searchable PDF

Printing using a printer

Sending by fax

Up to 200 dpi

200 to 300 dpi

Moiré Patterns (Web-Like Shadows) Appear

If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.

❏ Check that Descreening is selected.

Click

Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Descreening.

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the

Page 66

User's Guide

❏ Change the resolution, and then scan again.

Solving Problems

Click Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution.

Related Information

& “List of Recommended Resolutions to Suit Your Purpose” on page 65

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the

The Edge of the Original is Not Scanned when Automatically Detecting the Size of the Original

Depending on the original, the edge of the original may not scanned when automatically detecting the size of the original.

❏ Click

Scanner Settings tab > Scan Settings button.

In Epson Scan 2, select the Main Settings tab, and then select Document Size > Settings. On the Document Size Settings window, adjust Crop Margins for Size "Auto".

❏ Depending on the original, the area of the original may not be detected correctly when using the Auto Detect

feature. Select the appropriate size of the original from the Document Size list.

Click Scanner Settings tab > Scan Settings button.

In Epson Scan 2, click the Main Settings tab, and then click Document Size.

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the

Note:

If the size of the original you want to scan is not on the list, select Customize, and then create the size manually.

Click tab > Scan Settings button.

In Epson Scan 2, click the Main Settings tab, and then click Customize in Document Size.

Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Settings

Character is not Recognized Correctly

Check the following to increase the recognition rate of OCR (Optical Character Recognition).

❏ Check that the original is placed straight.

❏ Use an original with clear text. Text recognition may decline for the following types of originals.

❏ Originals that have been copied several times

❏ Originals received by fax (at low resolutions)

❏ Originals where the letter spacing or line spacing is too small

❏ Originals with ruled lines or underlining over the text

❏ Originals with hand written text

❏ Originals with creases or wrinkles

❏ Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as

possible.

Page 67

User's Guide

Solving Problems

❏ When saving to Microso® Oce or Searchable PDF les, check that the correct languages are selected.

Check the Language in each save setting window.

Related Information

& “Scanned Image or Text is Blurred” on page 64 & “Saving as Editable Files (Microso® Oce)” on page 48

Expanding or Contracting the Scanned Image

When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments feature in Epson Scan 2 Utility. is feature is only available for Windows.

Note:

Epson Scan 2 Utility is one of the applications supplied with the scanner soware.

1. Start Epson Scan 2 Utility.

❏ Wi ndows 10

Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi ndows 7

Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

2. Select the Adjustments tab.

3. Use Expansion/Contraction to adjust the expansion ratio for scanned images.

4. Click Set to apply the settings to the scanner.

The Scanned Image of the Plastic Card is Enlarged

Change the orientation of the card and then scan it again. If it still does not improve, remove any dirt on the card and use the Cleaning sheet to clean inside the scanner.

Related Information

& “Cleaning Inside the Scanner” on page 55

Cannot Solve Problems in the Scanned Image

If you have tried all of the solutions and have not solved the problem, initialize the application settings by using Epson Scan 2 Utility.

Note:

Epson Scan 2 Utility is one of the applications supplied with the scanner soware.

Page 68

User's Guide

1. Start Epson Scan 2 Utility.

❏ Wi ndows 10

Click the start button, and then select EPSON > Epson Scan 2 Utility.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi ndows 7

Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Mac OS

Select Go > Applications > Epson Soware > Epson Scan 2 Utility.

2. Select the Other tab.

3. Click Reset.

Solving Problems

Note:

If initialization does not solve the problem, uninstall and re-install Epson Scan 2.

Network Problems

When You Cannot Make Network Settings

Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then scanner. Move the scanner and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.

Cannot Connect from Devices Even Though Network Settings are No Problems

If you cannot connect from the computer or smart device to the scanner even though network settings of the scanner are no problem, see the following.

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User's Guide

Solving Problems

❏ When you are using multiple wireless routers at the same time, you may not be able to use the scanner from the

computer or smart device depending on the settings of the wireless routers. Connect the computer or smart device to the same wireless router as the scanner.

Disable the tethering function on the smart device if it is enabled.

❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices

are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the scanner.

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User's Guide

Solving Problems

❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If

you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the scanner because the scanner only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as the scanner.

❏ Most wireless routers have a privacy separator feature that blocks communication between connected devices. If

you cannot communicate between the scanner and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details.

Related Information

& “Checking the SSID Connected to the Scanner” on page 70 & “Checking the SSID for the Computer” on page 71

Checking the SSID Connected to the Scanner

You can check the connected SSID on EpsonNet Cong.

And you can check the SSID and password of scanner itself on the label stuck to the bottom face of the scanner.

are used when you connect the scanner in AP mode connection.

ese

Related Information

& “EpsonNet Cong” on page 14

Page 71

User's Guide

Solving Problems

Checking the SSID for the Computer

Windows

Select Control Panel > Network and Internet > Network and Sharing Center.

Mac OS

Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.

Related Information

& “Checking the SSID Connected to the Scanner” on page 70 & “Checking the SSID for the Computer” on page 71

Page 72

User's Guide

Solving Problems

The Scanner Suddenly Cannot Scan over a Network Connection

❏ When you have changed your access point or provider, try making network settings for the scanner again.

Connect the computer or smart device to the same SSID as the scanner.

❏ Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the

devices in the following order; access point, computer or smart device, and then scanner. Move the scanner and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.

❏ Try accessing any website from your computer to make sure that your computer’s network settings are correct. If

you cannot access any websites, there is a problem on the computer. See the manual provided with your computer for more details.

Related Information

& “Changing the Connection Method to a Computer” on page 23

The Scanner Suddenly Cannot Scan Using a USB Connection

❏ Disconnect the USB cable from the computer. Right-click on the scanner icon displayed on the computer, and

then select Remove Device. Connect the USB cable to the computer and try a test scan. If scanning is possible, the setup is complete.

❏ Re-set the USB connection following the steps in [Changing the Connection Method to a Computer] in this

manual.

❏ If a computer is connected to the scanner by USB while another computer is also connected to the scanner over

a wireless connection and Epson Scan 2 is running on this computer, scanned images are saved to the wirelessly connected scanner when you press the scanner button. Scan from the computer instead of using the scanner button or close Epson Scan 2 on the wirelessly connected computer.

Related Information

& “Changing the Connection Method to a Computer” on page 23

Uninstalling and Installing Applications

Uninstalling Your Applications

You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system. Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

Page 73

User's Guide

Solving Problems

Uninstalling Your Applications for Windows

1. Quit all running applications.

2. Disconnect the scanner from your computer.

3. Open the Control Panel:

❏ Wi ndows 10

Right-click the start button or press and hold it, and then select Control Panel.

❏ Windows 8.1/Windows 8

Select Desktop > Settings > Control Panel.

❏ Wi ndows 7

Click the start button and select Control Panel.

4. Open Uninstall a program (or Add or Remove Programs):

❏ Windows 10/Windows 8.1/Windows 8/Windows 7

Select Uninstall a program in Programs.

❏ Click Add or Remove Programs.

5. Select the application you want to uninstall.

6. Uninstall the applications:

❏ Windows 10/Windows 8.1/Windows 8/Windows 7

Click Uninstall/Change or Uninstall.

❏ Click Change/Remove or Remove.

Note:

If the User Account Control window is displayed, click Continue.

7. Follow the on-screen instructions.

Note: A message may be displayed prompting you to restart your computer. If it is displayed, make sure I want to restart my computer now is selected, and then click Finish.

Uninstalling Your Applications for Mac OS

Note:

Make sure you installed EPSON Soware Updater.

1. Download the Uninstaller using EPSON Soware Updater.

Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

2. Disconnect the scanner from your computer.

3. To uninstall the scanner driver, select System Preferences from the Print & Scan, Print & Fax), and then remove the scanner from the enabled scanner list.

menu > Printers & Scanners (or

Page 74

User's Guide

Solving Problems

4. Quit all running applications.

5. Select Go > Applications > Epson Soware > Uninstaller.

Select the application you want to uninstall, and then click Uninstall.

Important:

e Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them rst, and then install the necessary scanner drivers again.

Note:

If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson and then drag it to the trash icon.

Soware

, select the application you want to uninstall,

Installing Your Applications

Follow the steps below to install the necessary applications.

Note:

❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

❏ When reinstalling applications, you need to uninstall them rst.

1. Quit all running applications.

2. When installing Epson ScanSmart, disconnect the scanner and the computer temporarily.

Note:

Do not connect the scanner and the computer until you are instructed to do so.

Install the application by following the instructions on the Website below.

http://epson.sn

Note:

For Windows, you can also use the soware disc that came with the scanner.

Page 75

User's Guide

Technical Specications

General Scanner

Note:

Specications are subject to change without notice.

Scanner type Portable sheet-feed, simplex A4 color scanner

Photoelectric device CIS

Eective pixels 5,100×8,400 at 600 dpi

Light source RGB LED

Scanning resolution 600 dpi (main scan)

Output resolution

Document Size Max: 216×1,828.8 mm (8.5×72 in.)

Paper input Face-up loading

Specications

2,550×21,600 at 300 dpi (long paper)

600 dpi (sub scan)

50 to 1,200 dpi (in 1 dpi increments)

Min: 50.8×50.8 mm (2×2 in.)

Paper output Face-up ejection

Paper capacity 1 sheet (80g/m2)

Color Depth Color

❏ 48 bits per pixel internal (16 bits per pixel per color internal)

❏ 24 bits per pixel external (8 bits per pixel per color external)

Grayscale

❏ 16 bits per pixel internal

❏ 8 bits per pixel external

Black and white

❏ 16 bits per pixel internal

❏ 1 bit per pixel external

Interface

*1 50 to 300 dpi (355.6 to 1,828.8 mm (14 to 72 in.) in length)

*2 You cannot use a USB and network connection at the same time.

USB 2.0 (Hi-speed USB)

IEEE802.11b/g/n

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User's Guide

Technical Specications

Wi-Fi Specications

Standards IEEE802.11b/g/n

Frequency Range 2.4 GHz

Maximum radio-frequency power transmitted 20 dBm (EIRP)

Coordination Modes

Wireless Security

*1 Not supported for IEEE 802.11b.

*2 AP mode connection and Wi-Fi connection can be used at the same time.

*3 Complies with WPA2 standards with support for WPA/WPA2 Personal.

Infrastructure mode, AP mode

WEP (64/128bit), WPA2-PSK (AES)

Dimensional Specications

Dimensions Width: 272 mm (10.7 in.)

Depth: 47 mm (1.9 in.)

Height: 34.3 mm (1.4 in.)*

Weight Approx. 0.3 kg (0.7 lb)

* Without protruding parts.

*1 *2

*1 *3

Electrical

Specications

Scanner Electrical Specications

Rated DC Input Power Supply Voltage DC 5 V

Rated DC Input Current 0.5 A

Page 77

User's Guide

Technical Specications

Power Consumption

* When the battery is fully charged.

Battery Specications

Typ e Li-ion

Rated Voltage 3.6 V

USB Connection

❏ Operating: Approx. 2.7 W

❏ Ready mode: Approx. 1.6 W

❏ Sleep mode: Approx. 1 W

❏ Power o: 0.2 W or below

Wi-Fi Connection

❏ Operating: Approx. 3.1 W

❏ Ready mode: Approx. 2.4 W

❏ Sleep mode: Approx. 1.9 W

❏ Power o: 0.2 W or below

Rated Capacity 1140mAh

Charging Time

* These values are measured under the condition that the scanner is turned o. If the scanner is on, charging takes longer.

USB 2.0 Port: Approx. 3.5 hours

Environmental Specications

Temperature When operating 5 to 35 °C (41 to 95 °F)

When charging 8 to 35 °C (47 to 95 °F)

When stored –25 to 60 °C (–13 to 140 °F)

Humidity When operating 10 to 85% (without condensation)

When stored 10 to 90% (without condensation)

Operating conditions Avoid operating the scanner in direct sunlight, near a strong light

source, or in extremely dusty conditions.

Page 78

User's Guide

Technical Specications

System Requirements

Windows Windows 10 (32-bit, 64-bit)

Windows 8.1 (32-bit, 64-bit)

Windows 8 (32-bit, 64-bit)

Windows 7 (32-bit, 64-bit)

*1 *2

Mac OS

*1 Fast User Switching on Mac OS or later is not supported.

*2 The UNIX File System (UFS) for Mac OS is not supported.

macOS High Sierra

macOS Sierra

OS X El Capitan

Page 79

User's Guide

Standards and Approvals

Standards and Approvals for U.S. Model

Safety UL60950-1

CAN/CSA-C22.2 No. 60950-1

EMC FCC Part 15 Subpart B Class B

ICIS-033 Class B

is equipment contains the following wireless module.

Model: WM294V2-E01

is product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modication harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

of the product. Operation is subject to the following two conditions: (1) this device may not cause

Standards and Approvals for European Model

For European users

Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.

http://www.epson.eu/conformity

J421A

For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modication of the products.

To comply with RF exposure compliance requirements, a distance of at least 20 cm must be maintained at all times between this unit and people in the vicinity.

Page 80

User's Guide

Standards and Approvals

Standards and Approvals for Australian Models

EMC AS/NZS CISPR32 Class B

Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268:

J421A

Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modication of the product.

Page 81

User's Guide

Where to Get Help

Technical Support Web Site

If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also available from the site.

http://support.epson.net/

http://www.epson.eu/Support (Europe)

If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.

Contacting Epson Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.

Epson support will be able to help you much more quickly if you give them the following information:

❏ Product serial number

(e serial number label is usually on the back of the product.)

❏ Product model

❏ Product soware version

(Click About, Versi on In fo, or a similar button in the product soware.)

❏ Brand and model of your computer

❏ Your computer operating system name and version

❏ Names and versions of the

Note:

Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own backup data or take notes.

soware

applications you normally use with your product

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact Epson support.

Page 82

User's Guide

Where to Get Help

Help for Users in Taiwan

Contacts for information, support, and services are:

World Wide Web

http://www.epson.com.tw

Information on product specications, drivers for download, and products enquiry are available.

Epson HelpDesk

Phone: +886-2-80242008

Our HelpDesk team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Repair service center:

http://www.tekcare.com.tw/branchMap.page

TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.

Help for Users in Australia

Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information:

Internet URL

http://www.epson.com.au

Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e site provides a download area for drivers, Epson contact points, new product information and technical support (email).

Epson Helpdesk

Phone: 1300-361-054

Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

We encourage you to have all the relevant information on hand when you ring. e more information you prepare, the faster we can help solve the problem. computer, operating system, application programs, and any information you feel is required.

Transportation of Product

Epson recommends retaining product packaging for future transportation.

information includes your Epson product manuals, type of

is

Page 83

User's Guide

Where to Get Help

Help for Users in Singapore

Sources of information, support, and services available from Epson Singapore are:

World Wide Web

http://www.epson.com.sg

Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.

Epson HelpDesk

Toll Free: 800-120-5564

Our HelpDesk team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problem troubleshooting

❏ Enquiries on repair service and warranty

Help for Users in Thailand

Contacts for information, support, and services are:

World Wide Web

http://www.epson.co.th

Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available.

Epson Call Centre

Phone: 66-2685-9899

Email: support@eth.epson.co.th

Our Call Centre team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Help for Users in Vietnam

Contacts for information, support, and services are:

Epson Service Center

65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.

Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234

29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam

Page 84

User's Guide

Where to Get Help

Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775

Help for Users in Indonesia

Contacts for information, support, and services are:

World Wide Web

http://www.epson.co.id

❏ Information on product specications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

Epson Hotline

Phone: +62-1500-766

Fax: +62-21-808-66-799

Our Hotline team can help you with the following over the phone or fax:

❏ Sales enquiries and product information

❏ Technica l s upport

Epson Service Center

Province Company Name Address Phone

E-mail

DKI JAKARTA ESS JAKARTA

MANGGADUA

NORTH SUMATERA

WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa

DI YOGYAKARTA

ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor

ESC YOGYAKARTA YAP Square, Block A No. 6 Jl. C Simanjutak

Ruko Mall Mangga Dua No. 48 Jl. Arteri Mangga Dua, Jakarta Utara - DKI JAKARTA

A-4, Medan - North Sumatera

Barat 40116

Yogyakarta - DIY

(+6221) 62301104

jkt-admin@epson-indonesia.co.id

(+6261) 42066090 / 42066091

mdn-adm@epson-indonesia.co.id

(+6222) 4207033

bdg-admin@epsonindonesia.co.id

(+62274) 581065

ygy-admin@epson-indonesia.co.id

EAST JAWA ESC SURABAYA Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma

Bangsa No. 116 - 118 Surabaya - JATIM

SOUTH SULAWESI

WEST KALIMANTAN

ESC MAKASSAR Jl. Cendrawasih NO. 3A, kunjung mae,

mariso, MAKASSAR - SULSEL 90125

ESC PONTIANAK Komp. A yani Sentra Bisnis G33, Jl. Ahmad

Yani - Pontianak Kalimantan Barat

(+6231) 5355035

sby-admin@epson-indonesia.co.id

(+62411) 8911071

mksr-admin@epsonindonesia.co.id

(+62561) 735507 / 767049

pontianak-admin@epsonindonesia.co.id

Page 85

User's Guide

Where to Get Help

Province Company Name Address Phone

E-mail

RIAU ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru

Riau

DKI JAKARTA ESS JAKARTA

SUDIRMAN

EAST JAWA ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29

BANTEN ESS SERPONG Ruko Mall WTC Matahari No. 953, Serpong-

CENTRAL JAWA

EAST KALIMANTAN

SOUTH SUMATERA

EAST JAVA ESC JEMBER JL. Panglima Besar Sudirman Ruko no.1D

ESS SEMARANG Komplek Ruko Metro Plaza Block C20 Jl. MT

ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kelurahan

ESC PALEMBANG Jl. H.M Rasyid Nawawi No. 249 Kelurahan 9

Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 3 Jakarta Pusat - DKI JAKARTA 10220

Surabaya - Jawa Timur

Banten

Haryono No 970 Semarang - JAWA TENGAH

Sempaja Selatan Kecamatan Samarinda UTARA - SAMARINDA - KALTIM

Ilir Palembang Sumatera Selatan

Jember-Jawa Timur (Depan Balai Penelitian & Pengolahan Kakao)

(+62761) 8524695

pkb-admin@epsonindonesia.co.id

(+6221) 5724335

ess@epson-indonesia.co.id

(+6231) 5014949

esssby@epson-indonesia.co.id

(+6221) 53167051 / 53167052

esstag@epson-indonesia.co.id

(+6224) 8313807 / 8417935

esssmg@epson-indonesia.co.id

(+62541) 7272904

escsmd@epson-indonesia.co.id

(+62711) 311330

escplg@epson-indonesia.co.id

(+62331) 488373 / 486468

jmr-admin@epson-indonesia.co.id

NORTH SULAWESI

ESC MANADO Tekno Megamall Lt LG 11 TK 21, Kawasan

Megamas Boulevard, Jl Piere Tendean, Manado - SULUT 95111

(+62431) 8890996

MND-ADMIN@EPSONINDONESIA.CO.ID

For other cities not listed here, call the Hot Line: 08071137766.

Help for Users in Hong Kong

To obtain technical support as well as other

aer-sales

Limited.

Internet Home Page

http://www.epson.com.hk

Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:

❏ Product information

❏ Answers to Frequently Asked Questions (FAQs)

❏ Latest versions of Epson product drivers

services, users are welcome to contact Epson Hong Kong

Page 86

User's Guide

Technical Support Hotline

Where to Get Help

You can also contact our technical

Phone: 852-2827-8911

Fax: 852-2827-4383

at the following telephone and fax numbers:

sta

Help for Users in Malaysia

Contacts for information, support, and services are:

World Wide Web

http://www.epson.com.my

❏ Information on product specications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

Epson Call Centre

Phone: +60 1800-8-17349

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair services and warranty

Head Oce

Phone: 603-56288288

Fax: 603-5628 8388/603-5621 2088

Help for Users in India

Contacts for information, support, and services are:

World Wide Web

http://www.epson.co.in

Information on product specications, drivers for download, and products enquiry are available.

Helpline

❏ Service, product information, and ordering consumables (BSNL Lines)

Toll-free number: 18004250011

Accessible 9am to 6pm, Monday through Saturday (Except public holidays)

❏ Service (CDMA & Mobile Users)

Toll-free number: 186030001600

Accessible 9am to 6pm, Monday through Saturday (Except public holidays)

Page 87

User's Guide

Where to Get Help

Help for Users in the Philippines

To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below:

World Wide Web

http://www.epson.com.ph

Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available.

Epson Philippines Customer Care

Toll Free: (PLDT) 1-800-1069-37766

Toll Free: (Digital) 1-800-3-0037766

Metro Manila: (+632)441-9030

Web Si t e: https://www.epson.com.ph/contact

E-mail: customercare@epc.epson.som.ph

Accessible 9am to 6pm, Monday through Saturday (Except public holidays)

Our Customer Care team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Epson Philippines Corporation

Trunk Line: +632-706-2609

Fax: +632-706-2663