All rights reserved. No p art of t his manual may be reprod uced, stored i n a ret rieval syste m, or trans mitted in any form or by a ny means el ectroni c,
mechanical, photocopying, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
All effort have been made to ensure the acc uracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would
greatly appreciate being informed of them.
The contents of this manual are subject to change witho u t notice.
All effort have been made to ensure the acc u racy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would
greatly appreciate being informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences
thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice:Other product names used herein are for identification purpose only and may be trademarks or registered trademar ks of their
respective owners. EPSON disclaims any and all rights in those marks.
Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.
DANGER
WARNING
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in
performing procedures preceded by DANGER Headings.
Signals a precaution which, if ignored, could result in damage to equipment.
DANGER
1. ALWAYS DISCO NNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY
MAINTENANCE OR REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED
FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON
POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/
RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT
CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS
ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF
SECOND-SOURCE ICs OR OTHER NONAPPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE
EPSON WARRANTY.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of EPL-N4000. The
instructions and procedur es included herein are intended for the experienced repair technicians, and at tention should be given to the precaut ions on
the preceding page.
Contents
This manual consists of six chapters and Appendix.
CHAPTER 1. PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the
product.
CHAPTER 2. OPERATING PRINCIPLES
Describes the theory of electrical and mechanical
operations of the product.
CHAPTER 3. TROUBLESHOOTING
Provides the step-by-step procedures for the
troubleshooting.
CHAPTER 4. DISASSEMBLY AND ASSEMBLY
Describes the step-by-step procedures for
disassembling and assembling the product.
CHAPTER 5. ADJUSTMENTS
Provides Epson-approved methods for adjustment.
CHAPTER 6. MAINTENANCE
Provides preventive maintenance procedures and the
lists of Epson-approved lubricants and adhesives
required for servicing the product.
APPENDIX
Provides the following additional information for
reference:
• Connector pin assignments
• Electric circuit boards components layout
• Exploded diagram
• Electrical circuit boards schematics
Symbols Used in This Manual
Various symbols are used throughout this manual either to provide
additional information on a specif ic topic or to warn of possible danger
present during a procedure or an action. Be aware of all symbols when
they are used, and always read WARNING, CAUTION or NOTE
messages.
Indicates an operating or maintenance procedure, practice
or condition that, if not strict ly obser ved, could r esult in injur y
or loss of life.
CAUTION
CHECK
PO IN T
Indicates an operating or maintenance procedure, practice,
or condition that, if not strictly observed, could result in
damage to, or destruction of, equipment.
May indicate an operating or maintenance procedure,
practice or condition that is necessary to accompli sh a task
efficiently. It may also provide additional information that is
related to a specific subject, or comment on the results
achieved through a previous action.
Safety Information
To prevent accidents during a maintenance procedure, strictly observe
the Warnings and Cautions. Do not do anything that is dang erous or not
within the scope of this document.
Do not do anything that is dangerous even if not specifically described
in this manual. In addition to the descriptions below and those given in
this manual, there are many situations and circumstances that are
dangerous. Be aware of these when you are working with the printer.
Safety Precautions
POWER SUPPLY AND ELECTRICAL COMPONENTS
Before starting any service procedure, turn off the printer and unplug
the power cord from the wall outlet. If you must service the printer with
the power applied, be aware of the potential for electrical shock and do
all tasks by following the procedures in this manual.
W ARNING
Do not touch any electrified component unless you ar e
instructed to do so by service procedure.
MECHANICAL COMPONENTS
LASER ASSEMBLY
If you service a driving assembly (e.g., gears), first turn off the power
and unplug the power cord. Then manually rotate the assembly.
W ARNING
Do not try to manually rotate or stop the drive
assemblies while the Main Motor is running.
W ARNING
This printer uses a laser as part of the pri nting process.
The laser beam is a very powerful, straight, narrow
beam of light that produces extreme heat at its focal
point. The laser beam in this printer is invisible.
Although you cannot see the beam, it can still cause
severe damage. Direct eye exposure to the laser beam
may cause eye injury or blindness.
Never place a mirror or a reflective tool or object in the
laser beam path.
To avoid permanent eye damage, follow these directions;
Before starting any service procedure, swi tch off the printer
power and unplug the power cord from the wall outlet.
Do not disassemble the ROS Assembly or any laser component
that displays a Laser Warning Sticker.
Use caution when you are working around the ROS Assembly or
when you are performing laser related repair procedures.
Do not disassemble the printer in such a way that the laser
beam can exit the printer engine during a print cycle.
Safety Components
Make sure fuses, interlock switches, covers and panels are all
functioning properly after you have reinstalled or replaced them.
Warning/Caution Labels
WARNING and CAUTION labels are stuck on dangerous parts in the
printer to make you aware of the potential dangers that are present
when you are working with those parts.
EPL-N4000 is non-impact page printer applied with laser xerographic
method.
Figure 1-1. Exterior View of EPL-N4000
ENGINE FEATURES
High speed & high reliability A3 engine.
Resolution:600 dpi
Wide range of options(dupl ex unit, face-up tray, ENV tray, mail box,
3-bin finisher, HDD)
CONTROLLER FEATURES
High speed controller, employing new CPU
CPU VR4700 133MHz
SDRAM DiMMs adopted
16MB RAM fitted as standard
Expansion to 256 MB
Two standard interface
IEEE 1284 parallel interfaces
Ethernet interface
1 slot for Type B interface
PGI (Photo Grade Improvement) fitted
SOFTWARE FEATURES
Emulation installed
PCL5e, XL(TBD)Paper handling support
PS level2 (EPSON script)Paper handling support
ESC/PagePGI support, paper handling support
FX, ESC/P2,1239XPaper handling support
ESC/PageC*
1
, ESC/PC*
1
PGI support, paper handling support
Printing speed:40 ppm(A4)
1
*
Standard paper supply includes two univ ersa l ca ssettes (500 sheet s
x2) and manual feed tray(50 sheets)
Requires C version DIMMs installed. C version DIMMs include C
version font.
2. Firmer can be rewritten via the parallel port.
Option support for high-capacity lower tray(500-sheets(A4 to B) +
Firmware can be rewritten via the network. (TBD)
1000 sheets(A4, Letter, and Executive sizes)
Shifter(jogger)fitted as standard
Rev.A2
EPSON EPL-N4000Chapter 1Product Description
3. Support range of versions 1 and 2.
1) Version1 (TBD)
a) Duplex unit (duplex printing function)
b) Face-up tray
c) High capacity lower cassette
d) ENV tray
2)Version 2 (TBD)
Version 1 plus following:
a) Multi bin unit(mailbox, job separator , st acker, so rt er funct ions)
b) Finisher (mail box, stacker, stapler functions)
c) HDD
Note)
Version 1 does not recognize the Mailbox and Finisher and HDD
options even if installed.
1.2 Basic Specification
1.2.1 Controller Specification
BASIC FEATURES
CPU: VR4700 133MHz
RAM: SDRAM
Synchronous Dynamic RAM Double In-line Memory Module
168-pin type, 64 bit with SPD
Capacity of 16, 32, 64, or 128 MB
Access speed of 66.66 MHz or Higher
Height of less than 40mm
Standard: 16MB(SDRAM DIMMs adopted, 8MB is used for
Normal Paper
60-90
Thick Paper
90-190
Normal Paper
60-90
Normal Paper
60-90
Normal Paper
60-90
Normal Paper
60-90
Normal Paper
60-90
Normal Paper
60-90
Thick Paper
90-190
Note):
a.:With 75g/m2 paper.
Rev.A5
EPSON EPL-N4000Chapter 1Product Description
Supported paper size:Width=100 to 297 mm
Length=139.7 to 431.8 mm
Table 1-5. Paper Size and Mounting Direction
Paper Feed Standard:Each
Paper Eject
Table 1-6. Paper Eject Volume
Volume
Paper Eject Type
Face down500All size, type and
Face down
(Offset)
Face up200Same as Face-up
Mailbox100 sheet x each
Note)
a
: a.Standard function for the face d o wn .
(sheet)
--Normal Paper
10 mail box
Paper size/Type
Custom size.
(Refer to Table1-4
“Paper Size and
Mounting
Direction”
Normal Paper
(Refer to Table1-4
“Paper Size and
Mounting
Direction”
Offset volume: Approx.20mm
Thickness
2
(g/m
Normal Paper
60-90
Normal Paper
60-90
Thick Paper
90-190
Normal Paper
60-90
)
Paper
Type
Normal
Paper
Normal
Paper
Special
Paper
Mounting Direction
MP
PaperPaper Size
A3297 x 420P
A4210 x 297LLLLLO
A5148 x 210LL-------B4257 x 364PPPP--O
B5182 x 257LLLLLO
B(LD)279.4 x
431.8
LG215.9 x
355.6
GLG215.9 x
330.2
LT215.9 x
279.4
GLT215.9 x
266.7
EXE184.1 x
266.7
HLT139.7 x
215.9
F4210 x 330P--------O
OHPA4/LTLLLLL-LabelA4/LTLLLLL--
Tray
C1C2C3C4,5
a
PPPP--O
PPPP-- O
PPPP--O
LLL L L O
L--------O
LLL L L O
LL--------
b
P
PP--
c
Duplex
printing
O
d
Note)
: a.L: Long edge first setting.
b.P: Short edge first setting.
c.--: Not available.
d.O: Available.
Rev.A6
EPSON EPL-N4000Chapter 1Product Description
Guaranteed print area
Printable area
297 mm(width) x 431.8 mm(length)
Guaranteed print area
Entire paper area, excluding 4.0 mm from each edge of the
paper.
4m m4m m
4m m
G uaranteed
print area
1.2.4 Electrical Specification
Power Consumption (printer body)
Table 1-7. Power Consumption
120V200V
Input Voltage108
Rated Frequency50-60Hz±3Hz50-60Hz±3Hz
Maximum CurrencyLess than 9.6ALess than 5.2A
Power
Consumpti
on
MaximumLess than1180WLess than 1243W
Continuous
printing
(Average)
Power Saving
(Stand-by)
(Heater Off)
Less than 45WLess than 45W
High Capacity Feeder (Optional)
Average consumption electricity:Less than 0.6 A (24V)
Mailbox (Optional)
Average consumption electricity:Less than 0.6 A (24V)
Maximum: Less than 2.0 A (24V)
Average consumption electricity:Less than 0.2 A (5V)
127V198 ∼ 254V
∼
TBDTBD
Less than 0.2A (5V)
4m m
Duplex (Optional)
Average consumption electricity:Less than 0.5 A (24 V)
Less than 0.1 A (5V)
Figure 1-2. Printable Area
AC Line Noise:
Pulse width = 50 to 1000 ns
Pulse polarity = +/Repetition = Asynchronous
Modes = Common Normal
Voltage = 1KV (parts must be able to withstand 2KV without
damage)
MP Tray1/2001/1001/100TBD
Cassette1, 21/50001/25001/50001/2500
High capacity
feeder, Cassette
Note)
: a.Function for the boundary face, which is caused when the
1/50001/25001/50001/2500
additional papers are added to the paper already set, is not
included. Above figures are based on normal papers.
Printing position reliability
Table 1-10. Printing position
One-side printingduplex printingMP Tray*
Main Scan direction
Sub scan direction
2.0mm
±
1.5mm
±
a
Average of all
environment
Standard
Environment
2.4mm
±
1.9mm
±
Double Feed Rate
Average of all
environment
2.9mm
±
2.1mm
±
Skew (See the figure on next page)
Table 1-11. Skew
One-side printingduplex printingMP Tray*
Main scan direction
( |c-d| )
Sub scan direction
(
a-b| )
|
Note*)
One-side printing.
2.0mm
±
1.5mm
±
2.4mm
±
1.9mm
±
2.9mm
±
2.1mm
±
Rev.A8
EPSON EPL-N4000Chapter 1Product Description
c
a
G uaranteed
print area
Bottom
d
b
Figure 1-3. Skew
Product Life:1500,000 sheets or 5 years in use, whichever comes
first.
Maintenance: MTTR: Average less than 40 minutes.
Rev.A9
EPSON EPL-N4000Chapter 1Product Description
1.2.6 Safety Approval
Safety Regulation
Table 1-12. Safety Regulation
ModelApplicable Standard
120V• UL1950 2nd Edition
• CSA 22.2 No.950-M95 by UL(=cUL)
200V series• IEC950 2nd Edition with amendment 1(1995)
• CE Directive
Safety Regulation(Laser Radiation)
Table 1-13. Laser Radiation
ModelApplicable Standard
120V• FDA21 CFR Chapter1. Subchapter j,Section
1010, 1040.
200V series• IEC 825 Class1 Laser Product
EMC
Power consumption: In compliance with International Energy Star
program.
Ot hers:
Toner: No effect on human health. (In compliance with OSHA,
TSCA, EINECS, worker safety laws and CSCL)
OPC: No effect on human health. (In compliance with OSHA)
Ozone:In compliance with UL478 5th Edition
Materials: In compliance with Swiss environment protection law
642 mm (W) x 523 mm (D) x 486 mm (H) (No optional parts)
Figure 1-4. Exterior Dimension(No optional parts)
Rev.A12
Figure 1-5. Exterior Dimension(with Mailbox, Duplex unit and High
Capacity Feeder)
EPSON EPL-N4000Chapter 1Product Description
Weight (No optional parts included)
41.1 Kg (120V)
43.6Kg (200V series)
Optional parts weight
High Capacity Feeder: Less than 35 Kg
Mailbox: Less than 16Kg
Less than 6Kg(Bracket)
Duplex Print Unit: Less than 5.5 Kg
1.2.9 Other Specifications
Noise
Stand-by: Approx. 42(dB)
Operating: Approx. 69(dB)
Ozone Density: Less than 0.02 ppm
Toxicity: OPC, Tonner and plastic materials are all nontoxic.
1.2.10 Consumables
Components and life
Note)*
Toner life is estimated based on continuous printing on A4 size
with 5% print coverage. Toner life will vary according to print
coverage and printing method (continuous or intermittent, print
density, toner-save mode, etc.).
**
This rotation corresponds to approximately 45000 sheets
printing at A4 continuous printing(landscape setting). This OPC
drum life is indicated by minute(s) calculated from the turn on
the engine status sheet.
How to distinguish
Method to distinguish: ID on the cartridge
Type: Check OEM maker and if it is for Japan or for abroad.
1.2.11 Configuration
In the EPL-N4000 controller the following setti ngs can be configured
according to the market destination. The setti ngs are made with jumper
resistors, and must thus be set at the factory.
Table 1-18. Destination-dependent settings
R140R141Paper Size Detection
ExistNoneA4
NoneExistLetter
Table 1-17. Cartridge
NameComponentLifeWeight
ET Cartridge• OPC Drum
• Charging R oller
• Black -Toner
• Cleaner Blade
Life: 20000 sheets*
OPC drum: 130 k turn.**
3.5Kg
Rev.A13
EPSON EPL-N4000Chapter 1Product Description
r
1.2.12 Host Interface Specification
EPL-N4000 has the following interfaces fitted as standard.
IEEE 1284 parallel interface
Ethernet interface
Option Type B interface slot
The following table shows which host interface configurations can be
used.
The default device ID setting for this printer is as follows. The
information is shown below including line breaks, but the actual data is
a continuous is shown below includi ng line breaks, but the actual dat a is
a continuous character string, with n o li ne break characters.
This printer is fitted as standard with a Type B option slot.
Main system type:MTP600dpi, PW7016dt600dpi, PRG(****)rev,
Ap500ma, SPD0fast.
Note)
**** is ROM version.
Appropriate cable:2-pair Category 3 or 4 or 5 UTP(10 BaseT,
Rev.A15
100BaseT)
Figure 1-7. RJ45 Connector/Pin Position
Printer Name:Factory default setting is same as Product Name
Product Name:EPL-N4000
EPSON EPL-N4000Chapter 1Product Description
1.3 OPERATION
1.3.1 Control Panel
The control panel of this printer has one display, 6 LEDs and 8
switches. Figure below shows exterior view of the control panel.
Paper S ource P aper Size M anual Feed O rientation
RITechCopiesM P Tray Size
M e n uIte mV a lu eE n te r
O n-LineForm FeedContinue
ResetALT
Select Type
Figure 1-8. Control Panel
LCD DISPLAY
Specification:20 characters in one line (5x7 dot matrix)
Function: Usually, It displays printer condition. In case of panel
setting mode, setting is performed by the indication.
LED LIGHTS
On Line LED(green):On = Printer is ready for printing.
Off = Printer is not ready.
Toner Save
M o d e
Off = No effective recei ved data is left in the
printer. But if the control code is not ended, LED
is still On.
Blinking = Processing the data.
Error(red):Error happens and it can be canceled by
Continue switch.
“One-Touch” Setting Mode 1 LED (green):
On = indicates that “One-Touch” setting mode
1 is selected. 4 items can be set; Paper
Source, Selection, Paper size, Manual Feed,
and Orientation.
“One- Touch” Setting Mode 2 LED (green)
On = indicates that “One-Touch” setting mode
2 is selected. 4 items can be set ; RITec h, Copi es,
MP Tray paper size and Toner Save Mode.
Select Type Mode LED(green)
On = indicates that the printer is in the select
type panel setting mode.
SWITCHES
On-line:The printer goes to by pressing this button when the
printer is in the on-l ine(ready) status. Pressing th is butt on
during the panel setting, the printer escapes from the
panel setting mode and immediately goes to the Online(ready) mode.
Data(yellow): On = Received data is not printed out and still left
in the printer. But if the received data except
effective printing data is left, LED does not turn
on.
Rev.A16
EPSON EPL-N4000Chapter 1Product Description
CAUTION
Form Feed:If Data light is On in the not-ready condition, the
printer prints the received data on the one sheet by
pressing this button. If the plural numbers of printing is
selected, the printer prints out that number.
In case of the data which the control code has not
ended yet, the printer prints out the data, which has
already received. However, if the data light is off, the
printer does not eject the paper.
This printer has EEPROM and hard disk drive HDD
inside and records various setting values and
printing data. If the printer is turned off during this
process, writing operation is not guaranteed, and
error occurs when the printer is turned on next time.
Therefore, never turn off the printer at the following
cases;
Continue: Error is canceled by pressing this button, while the
Continue LED light is on. When warning occurs,
warning indication is canceled by pressing this button.
Select type/Alt switch:Ordinary condition, One-touch setti ng mode1,
2 and select type mode.
•
From the power on to On-line light on.
•
On-line light is blinking
•
When the printer is printing(when the paper
transporting motor is in active)
When you want to stop printing, press “On-line
switch” or perform Job Cancel/Reset.
Menu switch:The printer goes to the setting mode by
pressing this switch.
Each switch operation for the panel setting is on the next page.
Item switch:The printer goes to the previous setting item
by pressing this switch.
Value selection switch:The printer goes to the previous setting item
by pressing this switch.
Enter switch:By pressing this button, the printer goes to
status sheet in the test printing menu.
Reset(Continue):The printer stops printing or resets by
pressing Alt and Continue switches. After
displaying “Reset” on the display, pressing
both switches for 5 seconds lead to “Reset
All” and executes warm boot.
Rev.A17
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