Epson EPL-N4000 Quick Reference Guide
Quick Reference Guide
This
contains information on
clearing paper jams, understanding printer error
messages and changing the imaging cartridge.
Attach the included quick reference box to the front of
your printe r as s hown below as a convenie nt place to
keep this guide.
For more details on the items covered in this guide and
about your printer in general, see the
Reference Guide
.
Preventing Paper Feed and P aper Jam
Problems
To prevent frequent paper feed or paper jam problems,
use this checklist of corrective measures.
❏
Use a higher-quality paper, one that is not too thin
or rough.
❏
Fan a stack of paper and tap it on a flat surface to
even its edges before you load it.
❏
Be sure that you do not load too much paper in the
paper sources.
❏
Be sure to adjust the paper guides so that the paper
can slide in and out freely.
❏
Never let the amount of accumulated sheets exceed
the total output capacity of any output tray or bin.
❏
Make sure you l oad paper with the correct s ide u p.
Most packages of paper indicate t he top side of the
paper with an arrow at the side of the package.
Paper Jam Problems
1
Clearing Paper Jams
When a paper ja m occurs,
Jam xxx xxx xxx xxx message
appears on t he cont rol panel. Xxx indicates areas where
jams may be o ccurring, such as LC1(lower ca ssette 1). See
the messages below for instructions on clearing paper
jams in each area.
Note:
❏ Check for ja ms a t a ll pa per sourc e s o r path s i ndi cat ed o n
the contr ol pane l. The pri nter c an not resum e prin ti ng i f
the jams ar e not cleared.
❏ The con trol panel shows up t o four pa per sources or path s
at the same time. Oth er areas whe re jams may be
occurring will be shown on the control panel after you
have checked all indicated jams.
DM
MP
ENV
D
A
LC1
LC2
LC3
B
C
2
LC4
LC5
Jam LC1
Jam L C2 or Jam LC3 (LC3 is part of an option)
,
This message ind icates that paper jam may be o ccurring
in lower cassette 1, 2, or 3 (
Large Capacity Paper Unit is installed).
1. Pull out the indicated cassette (lower cassette 1, 2,
or 3).
2. Carefully remove any paper you find jammed
inside the cassette or printer.
3. Remove the stack of paper from the cassett e . Even
its edges by tapping the paper on a flat surface.
Then reinsert the stack into the cassette making sure
the paper is evenly aligned and rests below the
maximum paper mark.
Make sure you are using the correc t paper siz e and
that your paper meets the specifications for this
printer.
LC3
appears if the optional
Paper Jam Problems
4. Reinstall the cassette.
5. Clear other paper jams that are indicated on the
control panel.
3
6. After that, if the control panel still indicates
LC2 or LC3
cassette.
7. Carefully remove any sheets that have fed part way
into the printer.
8. Reinstall the removed cassette.
c
, completely remove the indicated
Caution:
if you comp letely removed a casset te, be sure t o
put it back into its original position. Changing
cassette 1 with cassette 2 (or cassette 3, if
installed) causes im proper paper feeding.
LC1
,
9. The jammed page’s print data is automatically
reprinted.
4
Jam M P
This message in dicates t hat the re may be a paper jam i n
the MP (Multi Purpose) Tray.
1. Move the paper guide on the MP tray outwards.
2. Remove all the paper from the tray, and discard any
wrinkled or folded sheets.
3. Tap the edges of the paper stack on a flat surface.
Then reload the paper in the MP tray, making sure
it is evenly aligned and rests below the maximum
paper mark.
Make sure you are using the correc t paper siz e and
that your paper meets the specifications for this
printer.
4. Clear any other paper jams indicated on the control
panel.
Paper Jam Problems
5
5. After that, if the control panel still indicates
completely remove the MP tray.
6. Carefully remove any sheets that have fed part way
into the printer.
7. Reinstall the removed tray and reinsert the paper.
Jam A
This message indicates that there may be a paper jam
inside cover A.
1. Open cover A on the left side of the printer. If the
optional Duplex Unit is installed, open cover DM
first, then ope n cover A. If the op tion a l Enve lop e
Feeder is also installed, remove it before opening
the Duplex Unit.
Jam MP
,
Warning:
When op e ni n g the print er , do no t to u c h the hot
w
areas ind icat ed on the c au tion l ab els in si de cover
A.
6
2. Remove any paper you find jammed inside the
printer.
Note:
Because the toner on the pap er inside the pr inter may not
have been fixed on the page, toner ma y come off on your
hands when you remove the paper. If you spill toner on
your clothing, rinse it off with cold water. Using hot
water may leave a perman ent stain.
Paper Jam Problems
7
3. If the paper is difficult to remove, use the gear lever
inside cover A shown below. Push the lever in and
up repeatedly to feed the jammed paper back out
cover A.
Warning:
When op e ni n g the print er , do no t to u c h the hot
w
areas ind icat ed on the c au tion l ab els in si de cover
A.
4. If necessary, open the front cover to remove the
imaging cartridge and any paper left in the paper
feed path, and then reinsert the imaging cartrid ge.
If you do not find any jammed paper , it may be in
another area.
5. Close the fr ont cover, if opened, t hen c lose c over A.
Close the Duplex Unit, then reinstall the Envelope
Feeder, if you have these options.
6. When the paper jam is cleared completely, the
jammed page’s print data is automatically
reprinted.
8
If the con trol panel indicates anothe r area, c heck for
paper jam there .
Jam B
Jam C
or
This message indicates that there may be a paper jam
inside cover B or C.
1. Open the indicated cover (B or C on left side of the
2. Carefully remove any paper you find jammed
3. Close the cover.
4. When the paper jam is cleared completely, the
(C is part o f an o ption)
printer).
inside the cover. I f you do not fin d any, paper may
be jammed in another area.
jammed page’s print data is automatically
reprinted.
If the control panel indicates another area, clear the
paper jam there .
Paper Jam Problems
9
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