Page 1
EMP Monitor Operation Guide
V4.30
Page 2
Meanings of symbols used
The following table shows the symbols used in this manual, along with descriptions of what they mean.
Attention
Indicates procedures which may result in damage or injury if sufficient care is not taken.
Indicates additional information and points which may be useful to know regarding a topic.
q
s
Procedure
[ (Name) ] Indicates the name of the buttons on the remote control or the control panel.
"(Name)"
Timer
Indicates a page where detailed information regarding a topic can be found.
Indicates operating methods and the order of operations.
The procedure indicated should be carried out in the order of the numbered steps.
Example: [Esc] button
Indicates the name of the buttons or items on EMP Monitor.
Example: Select "Timer" - "Timer Settings".
Select Timer - Timer Settings.
Page 3
Contents
3
Meanings of symbols used............................. 2
EMP Monitor Features
Tasks that can be done using EMP Monitor..................... 5
Operating environment...................................... 6
Compatible computers........................................... 6
Installing EMP Monitor............................................6
Limitations imposed by a Windows Vista environment......................6
Before starting operations.........................................7
Using EMP Monitor
Registering and deleting projectors for monitoring............. 9
Starting EMP Monitor............................................9
Registering projectors using automatic search (Searching for and registering
projectors that are located in the same segment)......................... 10
Procedures for automatic search..................................10
Procedures for registration...................................... 11
Setting the range of addresses to do an automatic search and registration. . . . . . . 12
Procedures for automatic search..................................12
Procedures for registration...................................... 13
Registration by specifying an IP address (Manual registration)................ 14
Registering several projectors to a monitoring group all at once..............16
If the projector name or IP address changes after registration................17
For projectors that have been registered manually......................17
For projectors that have been registered using automatic search............ 17
Cancelling (deleting) projector registrations............................18
Monitoring window layout.................................. 19
Monitoring using Grouping view....................................19
Meanings of Grouping view icons.................................19
Using the icons in Grouping view................................. 20
Monitoring using Detail list view....................................21
Meanings of Detail list view icons................................. 21
Selecting display items......................................... 22
Sorting lists................................................ 23
Searching for desired icons (Projector list).............................. 23
Monitoring using the system tray...................................23
Displaying projectors with problem or warning statuses in a list. . . . . . . . . . . . . . . 24
Checking properties in detail......................................25
Displaying group properties.....................................26
Displaying projector properties................................... 26
Displaying and deleting logs.......................................26
Displaying logs.............................................. 27
Deleting logs............................................... 27
Using the control functions. . ................................ 28
Carrying out control using control buttons............................. 28
Carrying out control using a web browser (Web control)....................29
Carrying out control using timer settings.............................. 29
Procedures for new timer settings.................................30
E-mail notification function settings.......................... 31
An e-mail notifying the operator of a problem/warning/status
is issued................................................... 33
Application lock function.................................... 34
Switching application lock between enabled and disabled.................. 34
Enabling the application lock....................................34
Disabling the application lock.................................... 34
Setting a password for cancelling application lock........................ 34
Appendix
Troubleshooting............................................ 36
Projectors cannot be monitored or controlled...........................36
An e-mail message is not sent when a problem occurs with a projector.......... 36
General Notice............................................. 37
Trademarks..................................................37
Page 4
EMP Monitor Features
Page 5
Tasks that can be done using EMP Monitor
5
EMP Monitor lets you carry out operations such as checking the
statuses of multiple EPSON projectors that are connected to a network
at a computer monitor, and controlling the projectors from the computer.
Following are brief descriptions of the monitoring and control functions
that can be carried out using EMP Monitor.
• Registering projectors for monitoring and control
Projectors on the network can be searched for automatically, and you
can then select projectors to be registered from the projectors that are
detected.
You can enter the IP addresses for target projectors to register them.
• Registered projectors can also be assigned to groups so that they
can be monitored and controlled in groups.
• Monitoring the statuses of registered projectors
The power status (ON/OFF) for projectors and problems or warnings
requiring attention can be checked visually by means of icons.
You can select groups of projectors or a single projector that you are
interested in, and then check the cumulative lamp operating time or
the details of information such as input sources, problems, and
warnings for these projectors.
• Controlling registered projectors
Projectors can be selected in groups or as single projectors, and you
can then carry out operations for the selected projectors such as
turning the power on and off and switching their input sources.
Web control functions can be used to change the settings in the
projector's configuration menu.
• Mail notification function settings
You can set e-mail addresses to which notifications are sent if a status
requiring attention, such as a problem, occurs with a projector that
has been registered.
q
To enable projectors to be monitored and controlled even when
they are in standby mode
projectors. The settings that need to be made will vary depending
on the projector you are using. s Projector's User's Guide
• Set Network Monitoring to ON.
• Set Standby Mode to Network ON.
* When the projector's
*
, make the following settings at the
indicator is lit orange.
If there are certain control actions which are carried out regularly at
particular times or on particular days, you can use Timer Settings to
register timer settings.
Page 6
Operating environment
6
Compatible computers
Only Windows is supported.
OS Windows 98 Second Edition SP1
Windows Me
Windows NT4.0 SP6
Windows 2000 Professional SP4
The following 32-bit operating systems:
Windows XP Home Edition SP2 or later
Windows XP Professional SP2 or later
Windows Vista
(All editions except Starter Edition)
Windows Vista SP1
(All editions except Starter Edition)
• Internet Explorer Ver. 5.0 or later must be installed.
CPU Pentium MMX 166 MHz or higher (Pentium II 233 MHz or
higher recommended)
Memory capacity 64 MB or more (128 MB or more recommended)
Free hard disk space 50 MB or more
Display
• Macintosh computers cannot be used.
• Operations carried out at the computer may become slow depending
on the number of projectors being managed. If this happens, use a
computer with higher specifications.
• EMP Monitor cannot be used in environments which do not allow
pings to be transmitted.
• Windows NT4.0 does not support Arabic and Hebrew versions of
EMP Monitor.
• You must update Windows Vista to Windows Vista SP1 to use the
Ukrainian version of EMP Monitor.
SVGA (800 ^ 600) or higher resolution, 32 bit or higher
display colour
Installing EMP Monitor
When you are using Windows 2000/Windows NT4.0/Windows XP/
Windows Vista, you must have administrator authority in order to
install EMP Monitor.
When the language selected for the EMP Monitor installation varies
from that of the OS being used, the EMP Monitor screens may not be
displayed correctly.
Procedure
A
B
C
Turn the computer on.
To prevent problems from occurring during the installation, we
recommend that you terminate all resident applications that can
be ended.
Load the following CD-ROM in your computer: “EPSON
Projector Software for Meeting & Monitoring” or “EPSON
Projector Software for Monitoring”.
The installer automatically starts up.
From here, continue with the installation by following the
on-screen messages.
Limitations imposed by a Windows Vista environment
When using EMP Monitor under Windows Vista, note the following
limitations.
• You must have administrator authority in order to use Register at
startup on the Environment setup screen of EMP Monitor.
s
"Monitoring using the system tray" p.23
Page 7
Operating environment
7
• Even after EMP Monitor has been uninstalled, the settings and log
information will remain on the hard disk. If this information is no
longer required, you may delete the EMP Monitor V4.30 folder.
Provided the default settings were used at installation, this folder can
be found at:"C:\Users\(User Name)\AppData\Local\VirtualStore\Program
Files\EPSON Projector\EMP Monitor V4.30"
Before starting operations
Check the following points before starting up EMP Monitor.
• EMP Monitor must be installed on the computer to be used for
monitoring and control.
• The computer and the projectors must be connected to the network.
• If using Windows 2000/Windows NT4.0/Windows XP/Windows Vista,
the computer must be started up in Administrator mode.
• Depending on the projector model, a commercially-available serial
TCP/IP conversion adapter and a connection cable are required in
s
order to use EMP Monitor.
Make the settings for the serial
connecting to the projector.
Projector's User's Guide "Standby Mode"
W
TCP/IP conversion adapter before
W
Page 8
Using EMP Monitor
Page 9
Registering and deleting projectors for monitoring
9
This operation is carried out when starting EMP Monitor for the first
time after it has been installed and when you would like to add
projectors. Once a projector has been registered, the status for the
projector will be displayed automatically each time EMP Monitor is
started from that point onwards.
Starting EMP Monitor
Procedure
A
B
Click Start - Programs (or All Programs) - EPSON Projector EMP Monitor V4.30 in that order to start EMP Monitor.
The main window will be displayed.
The area described in red box is referred to as Grouping view.
The operations to register projectors using the automatic search will
vary depending on where the projectors are connected to in the network.
• When registering a projector that is located in the same segment as
the computer in witch EMP Monitor is installed.
projectors using automatic search (Searching for and registering
projectors that are located in the same segment)" p.10
• When registering projectors that are in multiple segments of the
network.
search and registration" p.12
s
"Setting the range of addresses to do an automatic
s
"Registering
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Registering and deleting projectors for monitoring
10
Registering projectors using automatic search
(Searching for and registering projectors that
are located in the same segment)
Procedures for automatic search
Procedure
A
Right-click in Grouping view and select "New" - "Projector
(automatic search)".
The Create new projector (automatic registration) window will be
displayed.
If Detail list view is displayed, select New - Projector (automatic
search) from the Edit menu.
B
q
Click "Search".
Automatic searching will be carried out, and the names of the
projectors that have been detected will be displayed.
If a projector does not appear in the list, use "Registration by
specifying an IP address (Manual registration)".
• You can also carry out this operation by selecting New Projector (automatic search) from the Edit menu.
• Projectors that are using a serial W TCP/IP conversion adapter
cannot be detected.
s
p.14
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Registering and deleting projectors for monitoring
11
Procedures for registration
Procedure
A
Select the projector(s) to be registered from the displayed
list, and then click "Edit".
The following window will be displayed.
Display icon
Parent group
Projector name
IP address
Use Serial W
TCP/IP
conversion
adaptor.
Port Number
Monitor
Password
Description
Monitor
Select the icon(s) to be displayed in Grouping view or Detail
list view.
Select when registering a projector in a group.
If no groups have been created, this cannot be selected.
s "Registering several projectors to a monitoring group all at
once" p.16
This shows the name that has been registered on the projector.
This shows the IP address for the registered projector.
This cannot be selected when registering projectors using
automatic search.
This cannot be selected when registering projectors using
automatic search.
If a Monitor Password has been set for the projector, be sure to
enter the Monitor Password that has been set. If the correct
password is not entered at this time, it will not be possible to
monitor and control the projector even though it is registered.
You can enter some kind of memo about the projector. The
details you enter here will be displayed at the projector
properties.
Up to a maximum of 60 bytes can be entered.
Select this when you want monitoring to start.
Make the necessary settings while referring to the following table.
Display name
Enter the name of the projector(s) to be displayed in Grouping
view or Detail list view.
Up to a maximum of 32 bytes can be entered. A space cannot
be used as the first character.
B
q
After entering the details, click "Register" to start the
registration. When the message is displayed, click "OK".
To continue registering other projector(s), repeat Steps 1 and 2.
Projectors that have been registered using automatic search are
searched for again by projector name each time EMP Monitor is
started.
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Registering and deleting projectors for monitoring
12
C
To end the registration operation, click in the top-right
corner of the window or click "Cancel".
The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view.
Refer to
using the Grouping view and Detail list view.
s
"Monitoring window layout" p.19 for details on
Setting the range of addresses to do an automatic search and registration
Projectors that are using a serial W TCP/IP conversion adapter
q
Procedures for automatic search
Procedure
cannot be detected.
B
C
Select the "Specify an address range and search" check box
and then enter "Start address" and "End address" in the range.
Click "Search".
Automatic searching will be carried out, and the names of the
projectors that have been detected will be displayed.
A
Right-click in Grouping view and select "New" - "Projector
(automatic search)".
The Create new projector (automatic registration) window will be
displayed.
If Detail list view is displayed, select New - Projector (automatic
search) from the Edit menu.
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Registering and deleting projectors for monitoring
13
Procedures for registration
Procedure
A
Select the projector(s) to be registerd from the displayed
list, and then click "Edit".
The following window will be displayed.
Display icon
Parent group
Projector name
IP address
Use Serial W
TCP/IP
conversion
adaptor.
Port Number
Monitor
Password
Description
Monitor
Select the icon(s) to be displayed in Grouping view or
Detail list view.
Select when registering a projector in a group.
If no groups have been created, this cannot be selected.
s "Registering several projectors to a monitoring
group all at once" p.16
This shows the name that has been registered on the
projector.
This shows the IP address for the registered projector.
This cannot be selected when registering projectors
using automatic search.
This cannot be selected when registering projectors
using automatic search.
If a Monitor Password has been set for the projector,
be sure to enter the Monitor Password that has been
set. If the correct password is not entered at this time,
it will not be possible to monitor and control the
projector even though it is registered.
You can enter some kind of memo about the projector.
The details you enter here will be displayed at the
projector properties.
Up to a maximum of 60 bytes can be entered.
Select this when you want monitoring to start.
Make the necessary settings while referring to the following table.
Display name
Enter the name of the projector(s) to be displayed in
Grouping view or Detail list view.
Up to a maximum of 32 bytes can be entered. A space
cannot be used as the first character.
B
After entering the details, click "Register" to start the
registration. When the message is displayed, click "OK".
To continue registering other projector(s), repeat Steps 1 and 2.
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Registering and deleting projectors for monitoring
14
C
To end the registration operation, click in the top-right
corner of the window or click "Cancel".
The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view.
Refer to
using the Grouping view and Detail list view.
s
"Monitoring window layout" p.19 for details on
Registration by specifying an IP address (Manual registration)
Procedure
A
Right-click in Grouping view and select "New" - "Projector
(manual registration)".
The following window will be displayed.
If Detail list view is displayed, select New - Projector (manual
registration) from the Edit menu.
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Registering and deleting projectors for monitoring
15
q
B
You can also carry out this operation by selecting New - Projector
(manual registration) from the Edit menu.
Enter the IP address of the projector to be registered in the
"IP address" box and then click "Search". When the message
is displayed, click "OK".
If using a serial
connect the projector, select Use Serial
W
TCP/IP conversion adapter and cable to
W
TCP/IP conversion
adaptor. Enter the port number in Port Number and then click
Search.
C
After searching is complete, enter the information for the
projector to be registered while referring to the table below.
Display name
Display icon
Parent group
Projector name
IP address
Use Serial W
TCP/IP
conversion
adaptor.
Port Number
Monitor
Password
Description
Monitor
Enter the name of the projector(s) to be displayed in
Grouping view or Detail list view. Up to a maximum of
32 bytes can be entered. A space cannot be used as the
first character.
Select the icon(s) to be displayed in Grouping view or
Detail list view.
Select when registering a projector in a group. If no
groups have been created, this cannot be selected.
s "Registering several projectors to a monitoring
group all at once" p.16
This shows the name that has been registered on the
projector.
This shows the IP address that you entered in step 2.
Select this if using a serial W TCP/IP conversion
adapter to connect the projector.
If using a serial W TCP/IP conversion adapter to
connect the projector, enter the port number.
If a Monitor Password has been set for the projector, be
sure to enter the Monitor Password that has been set. If
the correct password is not entered at this time, it will
not be possible to monitor and control the projector
even though it is registered. If using a serial W TCP/IP
conversion adapter to connect the projector, the
Monitor Password security function cannot be used.
You can enter some kind of memo about the projector.
The details you enter here will be displayed at the
projector properties.
Up to a maximum of 60 bytes can be entered.
Select this when you want monitoring to start.
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Registering and deleting projectors for monitoring
16
D
After entering the details, click "Register" to start the
registration. When the message is displayed, click "OK".
The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view.
Registering several projectors to a monitoring group all at once
Projectors that have been registered can then be registered together into
different groups so that they can be monitored and controlled together.
Furthermore, if you select one of the registered groups as the Parent
group, monitoring and control operations can be carried out for all
projectors in that Parent group.
A Parent group can be set for other parent groups, so that a
hierarchical group arrangement can be created.
First, create the registration groups, and then register projectors into the
groups that have been created.
Procedure
A
Right-click in Grouping view and select "New" - "Group".
The following window will be displayed.
Make the necessary settings while referring to the table below.
If Detail list view is displayed, select New - Group from the Edit
menu.
Group name
Display icon
Parent group
Monitor
Enter the name of the group to be displayed in
Grouping view or Detail list view.
Up to a maximum of 32 bytes can be entered. A space
cannot be used as the first character.
Select the icon(s) to be displayed in Grouping view or
Detail list view.
This selects the parent group. If no groups have been
created, this cannot be selected.
Select this to monitor all projectors that have been
registered in the group. If this is not selected, the
settings made when the individual projectors were
registered will be used.
It cannot be set when creating a new group.
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Registering and deleting projectors for monitoring
17
q
B
C
q
D
You can also carry out this operation by selecting New - Group
from the Edit menu.
When the setup is complete, click "Register" to start the
registration. When the message is displayed, click "OK".
The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view.
Right-click the projector icon(s) to register to the group you
have created in Grouping view or Detail list view, and select
"Edit".
You can also carry out this operation by selecting Edit in the Edit
menu.
In the Edit projector window, select the group name to use
for registering in Parent group and then click "Change".
The status of the group registration will be displayed as an icon
in Grouping view or Detail list view.
If the projector name or IP address changes after registration
For projectors that have been registered manually
Procedure
A
Right-click on a projector icon in Grouping view or Detail
list view and select "Monitoring disabled". Then right-click
the projector icon again and select "Edit".
You can also carry out these operations by using the Edit menu.
q
B
If only the projector name has been changed, click "Search"
in the Edit projector window that is displayed. If the IP
address has been changed, enter the new IP address in the
"IP address" box and then click "Search". When the message
is displayed, click "OK".
q
The registration details can also be checked using Projector list in
the View menu.
C
For projectors that have been registered using automatic search
A
B
When the display returns to the Edit projector window, click
"Change".
Procedure
Delete the projector(s) whose name or IP address has been
s
changed in Grouping view or Detail list view.
Carry out automatic search to re-register the projector(s).
s
p.10
p.18
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Registering and deleting projectors for monitoring
Cancelling (deleting) projector registrations
The registrations for projectors can be deleted if they are no longer
required for monitoring or control using EMP Monitor.
Procedure
Right-click the icon for the projector or group that is to be
deleted in Grouping view or Detail list view and select "Delete".
When the message is displayed, click "OK".
More than one projector can be selected for deleting by selecting in
Grouping view or Detail list view.
The methods of selecting more than one projector at the same time are
as follow.
• If you select a group icon in Grouping view, all projectors that have
been registered in that group will be deleted at the same time.
• Hold down the Ctrl key on the keyboard while clicking on the
desired icons.
• Use drag and drop to select a range of desired icons.
18
q
You can also carry out this operation by selecting Delete in the
Edit menu.
Page 19
Monitoring window layout
19
You can monitor using either of the window layouts below.
• Grouping view
This view lets you check the status of group registrations in a
hierarchical diagram.
Grouping view
• Detail list view
This view lets you display the status of each projector as a list so
that the projectors can be checked in detail. You can also display
specific items as a list, and sort display items using a specific row as
a sort key.
• How to switch views
Grouping view and Detail list view are switched as follows.
Procedure
Click the View menu, and select "Grouping view" or "Detail list
view".
Monitoring using Grouping view
Meanings of Grouping view icons
In Grouping view, the patterns on the icons indicate the statuses of the
projectors. If the group icons are round in shape, it indicates that there
s
is another level below them.
p.20
Detail list view
Page 20
Monitoring window layout
20
The icon patterns and their meanings are explained below.
Group
No warnings or problems
All projectors in the group are normal.
Warning or problem
A projector in the group has a warning or problem status.
Notification
A projector requiring immediate attention has been detected within the
group.
Monitoring disabled
The projector is not being monitored. If you right-click the icon and select
Monitoring enabled, the projector will be added to the projectors that are
being monitored.
Data being updated
Projector
No warnings or problems
Warning or problem
Notification
*1
Projector
Network error (TCP connection error)
Network error (ESC/VP.net communication error)
*1 When Temperature level display group view is set to On at Environment
setup in the Tool menu, an icon indicating the internal temperature of the
projector will be displayed on top of the projector icon. The default
setting is Off. As you can get an idea of how the temperature inside the
projector is increasing when the temperature level is displayed, you can
make improvements to the projector's operating environment before a high
internal temperature error or high-temperature warning occur. s p.24
*2 Check the following items.
- Check that the projector's power is turned on.
- Check that the LAN cable is connected.
- Check that Network Monitoring is set to ON or Standby Mode is set to
Network ON in the projector's configuration menu.
*3 Check that the projector has been correctly connected to the network.
The projector information that is generated when a problem is
q
detected is stored until EMP Monitor is closed. EMP Monitor
displays will not be updated automatically even if the projector
status returns to normal. Click "Refresh" in the main window to
update the status.
*2
*3
Monitoring disabled
Data being updated
Network error (monitor password authentication error)
No Monitor Password was entered when the projector was
registered, or an incorrect Monitor Password was entered. s p.11,
p.13, p.14
Using the icons in Grouping view
The following icon operations can be carried out in Grouping view.
Page 21
Monitoring window layout
21
• Expanding and collapsing icons
Each time you double-click a group icon, the icons for the projector
that have been registered in that group are displayed or hidden.
• Moving icons
To change the position of an icon within Grouping view, simply drag
and drop the icon to be moved.
Monitoring using Detail list view
Meanings of Detail list view icons
The status of registered projectors is displayed as a list in Detail list
view regardless of which groups the projectors belong to.
Type: Displays the projector status.
No warnings or problems
Warning or problem
An error has occurred on the projector.
Notification
The projector requires immediate attention.
Monitoring disabled
The projector is not being monitored. If you right-click the icon and
select Monitoring enabled, the projector will be added to the projectors
that are being monitored.
Data being updated
Network error (monitor password authentication error)
No Monitor Password was entered when the projector was registered,
or an incorrect Monitor Password was entered. s p.11, p.13, p.14
Network error (TCP connection error)
Network error (ESC/VP.net communication error)
Group name: When projectors are registered to a group, the name of the
group that the projector belongs to is displayed.
Display name: Shows the display name.
Power: Shows the power on status for the projector.
Power on and normal status Power on and abnormal status
*1
*2
*3
The icon patterns and their meanings are explained below.
Power off and normal status Power off and abnormal status
Lamp Hours: Shows the lamp operating time for the projector.
Temperature level: The following five icons display the differing internal
temperature status of the projector.
Internal temperature normal High-temperature warning
Internal temperature normal Internal temperature error
Page 22
Monitoring window layout
22
High-temperature warning
Error information: Shows a notification or warning/problem status using the
following icons.
Clean Air Filter Notice Lamp Cover Open
Replace Lamp
High-temperature warning Lamp failure at power on
Replace Air Filter High internal temperature error
No Air Filter Internal Error
Low Air Flow Fan error
Air Flow Sensor Err. Sensor error
Low air flow error Supply System Error (Ballast)
Air filter air flow sensor error Auto Iris Error
Other error
*1 When Temperature level display group view is set to On at Environment
setup in the Tool menu, an icon indicating the internal temperature of the
projector will be displayed on top of the projector icon. The default
setting is Off.
*2 Check the following items.
- Check that the projector's power is turned on.
- Check that the LAN cable is connected.
- Check that Network Monitoring is set to ON or Standby Mode is set to
Network ON in the projector's configuration menu.
*3 Check that the projector has been correctly connected to the network.
*4 You can display Replace lamp at any time preset at Environment setup in
the Tool menu.
*4
Lamp Error
• The projector information that is generated when a problem is
q
detected is stored until EMP Monitor is closed. EMP Monitor
displays will not be updated automatically even if the projector
status returns to normal. Click "Refresh" in the main window to
update the status.
• Detectable error information differs with the projector you are
using.
Selecting display items
You can select only the required items to be displayed in Detail list view.
Procedure
A
Select "Option" from the View menu.
The Option window will be displayed.
Page 23
Monitoring window layout
23
B
C
D
Sorting lists
Select the check box of the item you want to display.
Click "OK".
When all of the details of the item cannot be displayed in
Detail list view, drag the boundary line on the right of the
item name so that the view is extended to the desired width.
You can sort detailed lists by using a specific row as a sort key, such
as projector name order or IP address order.
Procedure
Click the item name of the row you want to use as the sort key.
Searching for desired icons (Projector list)
The Projector list feature is useful for searching in lists when many
groups and projectors are registered and the icon you are looking for is
not displayed on screen.
Procedure
Select "Projector list" from the View menu.
The following window will be displayed.
With Projector list, temperature level icons are not displayed regardless
of the setting of Temperature level display group view at Environment
setup.
The Projector list lets you check the registration details for groups in a
hierarchical diagram. When you click on an icon, Grouping view and
Detail list view are scrolled so that the selected icon is displayed in the
window.
Monitoring using the system tray
The projector statuses are always displayed as icons in the system tray,
even when Grouping view or Detail list view is not always displayed,
and the statuses can be checked by the icon patterns.
When the configuration menus are set using the following operations,
an icon appears in the system tray and the status can be monitored by
means of the icon's pattern.
Page 24
Monitoring window layout
24
The icon patterns are explained below.
No problem Problem
Procedure
A
B
Select "Environment setup" from the Tool menu.
The Environment setup window will be displayed.
Select "Resident in the task tray".
Displaying projectors with problem or warning statuses in a list
You can display a list of only the projectors which have a problem or
warning status.
Procedure
Select "Warning and Error Projector list" from the View menu.
The following Warning and Error Projector list window will be displayed.
If you move the mouse pointer over the icon of the Error information,
details of the error and the remedy will be displayed. If you
double-click in a line, the properties for that projector will be displayed.
s
p.26
C
q
Click "OK".
• Right-click the icon in the system tray to open a pop-up menu
to select the Open the main screen or Exit.
• If Register at startup in the Environment setup is selected, EMP
Monitor starts automatically when the computer's power is turned
on. When using EMP Monitor under Windows Vista, you must
have administrator authority in order to use this function.
The icon patterns and their meanings are explained below.
Type: Shows the group or projector status.
Display name: Shows the display name.
Power: Shows the power on status for the projector.
Power on and normal status Power on and abnormal status
Page 25
Monitoring window layout
25
Power off and normal status Power off and abnormal status
Lamp Hours: Shows the lamp operating time for the projector.
Source: Shows the input source that has been selected for the projector.
Computer or Computer1 DVI or HDMI (Digital)
Computer2 D-Video
BNC EasyMP
S-Video USB Display
Video(RCA) USB
Video(BNC) LAN
Temperature level: The following five icons display the differing internal
temperature status of the projector.
Internal temperature normal High-temperature warning
No Air Filter Internal Error
Low Air Flow Fan error
Air Flow Sensor Err. Sensor error
Low air flow error Supply System Error (Ballast)
Air filter air flow sensor error Auto Iris Error
Lamp Cover Open Other error
* You can display Replace lamp at any time preset at Environment setup in
the Tool menu.
Detectable error information differs with the projector you are using.
q
Checking properties in detail
You can check the properties of groups and projectors in detail.
Internal temperature normal Internal temperature error
High-temperature warning
Error information: Shows the warning or problem status using the following
icons.
Replace Lamp
High-temperature warning Lamp failure at power on
Replace Air Filter High internal temperature error
*
Lamp Error
Page 26
Monitoring window layout
Displaying group properties
Procedure
You can use either of the following methods to display the
properties.
• Displaying the properties for all groups in Grouping view
Right-click in Grouping view and select Property.
• Displaying properties for specified groups
Right-click an icon in Grouping view and then select Property.
If you double-click in a line, the properties for that group or projector
will be displayed.
Shows the projector's serial number. If hyphens are displayed, confirm the
A
serial number on the label of the projector.
Displays the projector firmware version.
B
26
A
B
Displaying projector properties
Right-click on a projector icon in Grouping view or Detail list view and
select Property.
Displaying and deleting logs
In your web browser, you can check a transmission log of content such
as what has been controlled by EMP Monitor, projector errors. You can
delete logs once you have checked them.
When Log output is set to On at Environment setup in the Tool
q
menu, transmission logs are stored. The default setting is Off.
Page 27
Monitoring window layout
Displaying logs
Procedure
Select "Log" - "View" from the View menu.
The web browser will open and the communication logs up until that
time will be displayed.
Deleting logs
Procedure
Select "Log" - "Delete" from the View menu. When the
confirmation message is displayed, click "OK".
All logs will be deleted and details of EMP Monitor control operations
and details of projector errors from that point onward will be recorded
in a new log.
27
Page 28
Using the control functions
28
Carrying out control using control buttons
Click the icon of a projector to be controlled in Grouping view or
Detail list view, and click a control button to enable control of only
that selected projector.
You can also enable control of all selected projectors by selecting more
than one projector in Grouping view or Detail list view and clicking a
control button. The methods of selecting more than one projector at
the same time are as follow.
• If you select a group icon in Grouping view, all projectors that have been
registered in that group and that are set to be monitored can be controlled
at the same time.
• Hold down the Ctrl key on the keyboard while clicking on the desired icons.
• Use drag and drop to select a range of desired icons.
Switch source
Computer1
Switch source
Computer 2
Switch source
BNC
Switch source
S-Video
Switch source
Video (RCA)
Switch source
Video (BNC)
Switch source
DVI, HDMI
Switch source
D-Video
Switch source
EasyMP
Switch source
USB Display
Switch source
*
USB
Switch source
*
LAN
Switches the video input source to the
Computer1 port or Computer port.
Switches the video input source to the
Computer2 port.
Switches the video input source to the BNC
port.
Switches the video input source to the S-Video
port.
Switches the video input source to the Video
port or video2 port.
Switches the video input source to the Video1
port.
Switches the video input source to the DVI
port or HDMI port.
Switches the video input source to the D4 port.
Switches to EasyMP or EasyMP.net.
Switches to USB Display.
*
Switches the video input source to the external
equipment connected via a USB (Type A) port.
Switches the video input source to the image
currently projected by EMP NS Connection.
The following table shows the meanings of the control buttons.
Power On
Power Off
Turns the projector power on.
Turns the projector power off.
* If the button does not function, you can switch the input source using the
EasyMP control button.
Page 29
Using the control functions
29
• Some connected projectors may not be equipped with all of the
q
above ports or functions. If you click a button for a port or
function that is not available, nothing will happen.
• You can select objects to be controlled and use the control
buttons to carry out control operations even when the following
are being displayed.
Group properties s p.26
Projector properties s p.26
Warning and Error Projector list
(Control operations can only be carried out for projectors with a
warning status.) s p.24
Carrying out control using a web browser (Web control)
You can use the computer's web browser to change the configuration
menu settings for projectors.
Procedure
You can select projectors and right-click on them to select Web
q
control even when the following are being displayed.
Group properties s p.26
Warning and Error Projector list (Control operations can only be
carried out for projectors with a warning status.) s p.24
Carrying out control using timer settings
This is useful for carrying out certain control operations such as
turning a projector's power on and off at specified times every day or
every week.
Timer settings can be carried out either for a single projector only, or
all at once for all projectors in a group.
Procedure
Select "Timer" - "Timer Settings" from the Tool menu.
The following window will be displayed and you can then check the
timer setting status.
A
B
Right-click on the icon of a projector to be controlled in
Grouping view or Detail list view and select "Web control".
The web browser will open and the Web control window
will be displayed.
Web control lets you set the same details as the configuration menu for
s
the projector.
Projector's User's Guide
Page 30
Using the control functions
30
The line colors in the Timers list have the following meanings:
Current day's timer setting
When some of the projectors in the group have timer setting enabled
and others have it disabled for the current day's timer setting
When the current day's timer setting is a disabled setting
Timer setting for a day other than the current day
The details that can be checked and operations that can be carried out
at this time are given below.
Projectors
Date
Timers
Enabled/
disabled
Add
Edit
Delete
Selects a group or projector to check the status of.
When a group is selected, the timer setting statuses for all
projectors in that group are displayed.
Shows the current day in a red box.
Days for which timer settings have been made are shown in bold.
Click
next month.
Shows a list of the timer settings.
Switches the timer settings that have been selected from the
timer list between enabled and disabled.
Registers new timer settings. s "Procedures for new timer
settings" p.30
Lets you change the timer settings that have been selected from
the timer list. If a group has been selected for status checking,
the settings cannot be changed.
Lets you delete timer settings that have been selected from the
timer list.
or to switch to the calendar for the previous or
Procedures for new timer settings
Procedure
A
B
Click "Add" on the timer setting window. The following
window is displayed and the new timer settings are applied.
At Operation, you can carry out the operations of turning the
power on and off and switching the input sources, similarly for
the control buttons on the main window. If you set the input
source switching, the projector's power will turn on at the timer
start time even if it is not on at the time. Because of this, it is
not necessary to make two separate timer settings for turning the
power on and switching the input source.
After completing the timer settings, click "OK".
The timer settings that have been made will be registered and
they can be checked in the displayed timer list.
q
You can enable and disable all of the timer settings that have been
registered. Select Timer - Enable or Disable from the Tool menu.
Page 31
E-mail notification function settings
31
The mail notification function can be used to send corresponding
notification messages to a preset e-mail address when a projector that is
connected to the network assumes a certain status, or if it experiences a
problem or warning. By using this function, the operator can be
notified of a projector’s status or problems even when the operator is
in a different location from the projectors.
• Up to three addressees (destinations) can be registered and
q
messages can be sent to all of them at once.
• If a critical problem develops with a projector which causes it to
suddenly stop working, it may not be possible for the projector
to send a message notifying an operator of the problem.
• If Standby Mode is set to Network ON or Network Monitoring
is set to ON in the projector configuration menus, you can
monitor the projector even when it is in standby mode (when its
power is turned off). s Projector's User's Guide
• On some projectors, the mail notification function can be set in
the configuration menu. When notification messages are set to be
sent in the projector's configuration menu, both the settings in
the configuration menu and settings made on EMP Monitor are
functional.
• Detectable status with the mail notification function differs with
the projector you are using.
Procedure
A
Select "Mail notification function" from the Tool menu.
B
The Set mail notification function window will be displayed.
Make the necessary settings while referring to the table below.
Mail notification
function
SMTP server IP
address
Sender mail address
Recipient mail
address 1
Recipient mail
address 2
Recipient mail
address 3
Set to ON to use the mail notification function.
Enter the IP address of the SMTP server. Up to a
maximum of 255 bytes can be entered.
When you change a port number of the SMTP
server, specify this port number. The default value is
"25".
You can enter a valid number from 1 to 65535.
Enter the sender's e-mail address. Up to a maximum
of 255 bytes can be entered.
Specify the destination addresses for the notification
e-mail. Up to three destinations can be set. Up to a
maximum of 255 bytes can be entered.
Page 32
E-mail notification function settings
32
C
Click "Notification event" and check the items for mail
notification in the window that appears.
D
E
Click "OK".
The Set mail notification function window appears again.
Repeat Steps 3 and 4 to set the notification events to be notified.
When the setup is complete, click "OK".
Page 33
An e-mail notifying the operator of a problem/warning/status is issued
33
If the projector experiences a problem or enters a status requiring
attention, an e-mail like that shown below is sent to the address
specified for Recipient mail address.
If there is more than one problem, warning, or status, the
corresponding messages are output to separate lines.
Item Details shown
E-mail subject [Display name displayed in Grouping view or Detail list
view] Projector status notification
Body <Display name displayed in Grouping view or Detail list
view> has entered the following status.
<Warning/error/status message (Please see the table
below)>
The details contained in the e-mail message can consist of the following.
Message Remedy
Internal Error Refer to Reading the indicators.
Fan error
Sensor error
Lamp Cover Open
Lamp failure at power on
Lamp error
High internal
temperature error
Low air flow error
Air filter air flow sensor
error
High-temperature
warning
Replace Lamp
Replace Air Filter
No Air Filter
s Projector's User's Guide
Message Remedy
Low Air Flow
Air Flow Sensor Err.
Clean Air Filter Notice
No signal No image signals are being received by the projector.
Check the connection status and check that the power for
the connected equipment is turned on.
Other error Stop using the projector, disconnect the power cable from
Supply System Error
(Ballast)
Auto Iris Error
Network error (TCP
connection error)
Network error (ESC/
VP.net communication
error)
Network error (monitor
password authentication
error)
the electrical outlet, and contact your local dealer or the
nearest address provided in the Support and Service
Guide supplied with the projector.
Check that the projector's power is turned on and the
LAN cable is connected, and also check that Network
Monitoring is set to ON and Standby Mode is set to
Network ON. s Projector's User's Guide
Check that the projector has been correctly connected to
the network. s Projector's User's Guide
Check the projector's Monitor Password.
Messages to inform that the projector has recovered from the error or
warning statuses are sent.
Page 34
Application lock function
34
You can use the application lock to prevent third parties from operating
the projectors using EMP Monitor and from changing settings without
authority. Opening and closing EMP Monitor and status monitoring can
still be carried out even when the application lock is applied.
In addition, when a password has been set, the password must be
entered in order to cancel the application lock. This ensures that the
application lock can not be easily cancelled, and thus improves system
security.
Switching application lock between enabled and disabled
Enabling the application lock
Procedure
Select "Application lock" from the Tool menu.
The application lock will be enabled and no operations will be possible
other than opening and closing EMP Monitor and disabling the
application lock.
Disabling the application lock
B
The password entry window will be displayed, so enter the
set password and then click "OK".
If no password has been set (default setting), click OK without
entering a password. It is recommended that you enter a
password in order to strengthen security.
The application lock will be cancelled and operations can be
carried out as normal.
Setting a password for cancelling application lock
Carry out the following operations while application lock is cancelled.
Procedure
A
B
C
Select "Environment setup" from the Tool menu.
The Environment setup window will be displayed.
Select "Change the application lock password".
Enter the password in both the "New password" and "New
password (confirm)" boxes and then click "OK".
The password can be up to 16 bytes in length. Single-byte alphanumeric
characters can be used.
Procedure
A
Select "Application unlock" from the Tool menu.
Page 35
Appendix
Page 36
Troubleshooting
36
Projectors cannot be monitored or controlled
Cause Remedy
Is the projector connected to
the network correctly?
Has the projector been set up
correctly for connection to
the network?
Has EMP Monitor been
installed on the computer
correctly?
Are all the projectors that you
want to control or monitor
registered?
Is the projector's Network
Monitoring or Standby Mode
configuration menu set to
ON or Network ON?
Check that the network cable has been connected
correctly. If the cable is not connected correctly,
reconnect it.
Check the settings for the Network configuration
menu command.
s Projector's User's Guide
Uninstall EMP Monitor and then re-install it.
p.6
s
Register the projectors. s p.9
In order to use EMP Monitor to monitor and
control the projector when it is in standby mode,
the projector's Network Monitoring or Standby
Mode configuration menu must be set to ON or
Network ON.
Projector's User's Guide
s
Cause Remedy
Have the SMTP server IP
address, port number and
recipient e-mail address all
been set correctly?
Is the projector's Network
Monitoring or Standby Mode
configuration menu set to
ON or Network ON?
Has a critical problem
developed causing the
projector to momentarily
stop working?
Is power being supplied to the
projector?
Check the setting details.
In order to use the mail notification function when
the projector is in standby mode, the projector's
Network Monitoring or Standby Mode
configuration menu must be set to ON or Network
ON.
s Projector's User's Guide
When the projector has momentarily stopped
working, it cannot send e-mail messages. If the
projector cannot be reset even after it has been
checked, contact your dealer or the nearest address
provided in the Support and Service Guide supplied
with the projector.
Check if the power supply to the location where the
projector is set up has been interrupted, or if the
circuit breaker for the electrical outlet that the
projector is connected to has been tripped.
An e-mail message is not sent when a problem occurs with a projector
Cause Remedy
Is the projector connected to
the network correctly?
Has the projector been set up
correctly for connection to
the network?
Check that the network cable has been connected
correctly. If the cable is not connected correctly,
reconnect it.
Check the settings for the Network configuration
menu command.
s Projector's User's Guide
Page 37
General Notice
37
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein. Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the
purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated
as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
The contents of this guide may be changed or updated without further notice.
Illustrations in this guide and the actual projector may differ.
411581800EN
Trademarks
Windows, Windows NT, Windows Vista are trademarks of Microsoft
Corporation in the United States of America and other countries.
Macintosh is a registered trademark of Apple Computer, Inc.
Pentium is a registered trademark of Intel Corporation.
EasyMP and EasyMP.net are trademarks of Seiko Epson Corporation.
Other product names used herein are also for identification purposes
only and may be trademarks of their respective owners. Epson disclaims
any and all rights in those marks.
©SEIKO EPSON CORPORATION 2009. All rights reserved.
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