Epson EF-100WATV, EF-100BATV User Manual

EF-100WATV/EF-100BATV User's Guide

Contents

EF-100WATV/EF-100BATV User's Guide................................................................................................... 7
Introduction to Your Projector ................................................................................................................... 8
Setting Up the Projector ........................................................................................................................... 22
Projector Features................................................................................................................................ 8
Product Box Contents...................................................................................................................... 9
Additional Components ................................................................................................................ 10
Optional Equipment and Replacement Parts................................................................................. 10
Notations Used in the Documentation ................................................................................................ 12
Where to Go for Additional Information .............................................................................................. 12
Projector Part Locations ..................................................................................................................... 12
Projector Parts - Front/Top ............................................................................................................ 13
Projector Parts - Rear .................................................................................................................... 15
Projector Parts - Base.................................................................................................................... 16
Projector Parts - Control Panel ...................................................................................................... 17
Projector Parts - Remote Control................................................................................................... 18
Projector Placement........................................................................................................................... 22
Projector Setup and Installation Options ....................................................................................... 22
Projection Distance........................................................................................................................ 24
Projector Connections........................................................................................................................ 28
Connecting the Streaming Device ................................................................................................. 29
Connecting to an HDMI Video Source ........................................................................................... 32
Connecting Headphones............................................................................................................... 34
Connecting to a Bluetooth Audio Device ....................................................................................... 36
Installing Batteries in the Remote Control .......................................................................................... 37
Using Basic Projector Features ............................................................................................................... 39
Turning On the Projector .................................................................................................................... 39
Turning Off the Projector .................................................................................................................... 41
Remote Control Operation ................................................................................................................. 42
3
Pairing the Projector Remote Control................................................................................................. 42
Selecting the Language for the Projector Menus................................................................................ 43
Projection Modes ............................................................................................................................... 44
Changing the Projection Mode Using the Menus........................................................................... 44
Adjusting the Image Height ................................................................................................................ 45
Image Shape...................................................................................................................................... 46
Correcting Image Shape with H/V Keystone.................................................................................. 46
Correcting Image Shape with Quick Corner .................................................................................. 48
Focusing the Image Using the Focus Lever ....................................................................................... 50
Resizing the Image Using Zoom ........................................................................................................ 51
Image Aspect Ratio ............................................................................................................................ 52
Changing the Image Aspect Ratio ................................................................................................. 52
Available Image Aspect Ratios ...................................................................................................... 53
Color Mode......................................................................................................................................... 54
Changing the Color Mode.............................................................................................................. 54
Available Color Modes................................................................................................................... 55
Turning On Automatic Luminance Adjustment ................................................................................... 55
Adjusting Light Output (Brightness).................................................................................................... 56
Saving Settings to Memory and Using Saved Settings ...................................................................... 57
Controlling the Volume with the Volume Buttons................................................................................ 59
Adjusting Projector Features ................................................................................................................... 60
Operating Connected Devices Using the HDMI Link Features........................................................... 60
Shutting Off the Picture and Sound Temporarily ................................................................................ 62
Projector Security Features................................................................................................................ 62
Locking the Projector's Buttons ..................................................................................................... 62
Unlocking the Projector's Buttons ............................................................................................. 64
Installing a Security Cable ............................................................................................................. 65
Adjusting the Menu Settings .................................................................................................................... 66
Using the Projector's Menus............................................................................................................... 66
Image Quality Settings - Image Menu ................................................................................................ 67
Projector Feature Settings - Settings Menu........................................................................................ 70
Projector Information Display - Info Menu .......................................................................................... 75
Projector Reset Options - Reset Menu............................................................................................... 76
4
Maintaining and Transporting the Projector ........................................................................................... 77
Projector Maintenance ....................................................................................................................... 77
Cleaning the Projection Window.................................................................................................... 77
Cleaning the Projector Case .......................................................................................................... 78
Air Filter and Vent Maintenance ......................................................................................................... 78
Cleaning the Air Filter and Vents ................................................................................................... 79
Replacing the Air Filter .................................................................................................................. 80
Replacing the Remote Control Batteries ............................................................................................ 81
Transporting the Projector.................................................................................................................. 83
Solving Problems ...................................................................................................................................... 84
Projection Problem Tips ..................................................................................................................... 84
Projector Light Status ......................................................................................................................... 85
Solving Image or Sound Problems ..................................................................................................... 88
Solutions When No Image Appears............................................................................................... 88
Solutions When "No Signal" Message Appears............................................................................. 89
Displaying From a PC Laptop ................................................................................................... 90
Displaying From a Mac Laptop ................................................................................................. 90
Solutions When the Image is Not Rectangular .............................................................................. 91
Solutions When Only a Partial Image Appears.............................................................................. 91
Solutions When the Image Contains Noise or Static ..................................................................... 92
Solutions When the Image is Fuzzy or Blurry ................................................................................ 92
Solutions When the Image Brightness or Colors are Incorrect ...................................................... 93
Solutions to Sound Problems ........................................................................................................ 93
Solutions to Bluetooth Audio Problems ......................................................................................... 94
Solving Projector or Remote Control Operation Problems ................................................................. 95
Solutions to Projector Power or Shut-Off Problems....................................................................... 95
Solutions to Streaming Device Problems ...................................................................................... 96
Solutions to Remote Control Problems.......................................................................................... 96
Solutions to HDMI Link Problems....................................................................................................... 97
Where to Get Help (U.S. and Canada) ............................................................................................... 97
Where to Get Help (Latin America)..................................................................................................... 98
Technical Specifications ........................................................................................................................ 101
General Projector Specifications ...................................................................................................... 101
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Projector Light Source Specifications............................................................................................... 102
Projector Remote Control Specifications.......................................................................................... 103
Projector Dimension Specifications.................................................................................................. 103
Projector Electrical Specifications .................................................................................................... 106
Projector Environmental Specifications............................................................................................ 106
Bluetooth Specifications................................................................................................................... 107
Streaming Device Specifications...................................................................................................... 107
Projector Safety and Approvals Specifications................................................................................. 108
Supported Video Display Formats.................................................................................................... 108
Notices ..................................................................................................................................................... 110
Recycling.......................................................................................................................................... 110
Important Safety Information ............................................................................................................ 110
Laser Safety Information .................................................................................................................. 110
Important Safety Instructions............................................................................................................ 113
Restriction of Use ........................................................................................................................ 116
List of Safety Symbols...................................................................................................................... 116
FCC Compliance Statement............................................................................................................. 121
Binding Arbitration and Class Waiver ............................................................................................... 122
Trademarks...................................................................................................................................... 125
Copyright Notice............................................................................................................................... 125
A Note Concerning Responsible Use of Copyrighted Materials................................................... 126
Copyright Attribution.................................................................................................................... 126
6
EF-100WATV/EF-100BATV User's Guide
Welcome to the EF-100WATV/EF-100BATV User's Guide.
For a printable PDF copy of this guide, click here.
7

Introduction to Your Projector

Refer to these sections to learn more about your projector and this manual.
Projector Features Notations Used in the Documentation Where to Go for Additional Information Projector Part Locations

Projector Features

The EF-100WATV/EF-100BATV projector includes these special features:
Bright, high-resolution projection system
• Up to 2000 lumens of color brightness (color light output) and white brightness (white light output)
Note: Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output measured in accordance with ISO 21118.
• High-definition mini cinema lens
• Advanced 3LCD technology
• Epson microlaser array projection technology
• Up to 150 inches (12.5 ft diagonal) projected image size (no screen required)
Flexible connectivity
• HDMI port for streaming device or other HDMI sources
• Small, portable design
• Audio out port for connecting headphones or external speakers
• Audiophile BassReflex built-in speaker
• aptX Bluetooth connectivity
• One remote controls projector and streaming device
Innovative display and operation features
• Long-life laser light source
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• More than 2,500,000:1 contrast ratio and Dynamic Contrast control for sharp, detailed images
• Epson's Direct Power On feature allows for quick and easy setup
Product Box Contents Additional Components Optional Equipment and Replacement Parts Warranty and Registration Information (U.S. and Canada) Warranty and Registration Information (Latin America)
Parent topic: Introduction to Your Projector

Product Box Contents

Save all the packaging in case you need to ship the projector. Always use the original packaging (or equivalent) when shipping.
Make sure your projector box included all of these parts:
1 Projector
2 Streaming device
3 Projector remote control
4 Remote control for Android TV
5 Remote control batteries (4 AAA alkaline)
6 Power cord
Parent topic: Projector Features
9

Additional Components

Depending on how you plan to use the projector, you may need to obtain additional components.
Note: To connect a Mac that does not include a compatible HDMI output port, you need to obtain an adapter that allows you to connect to the HDMI port on the projector. Contact Apple for compatible HDMI adapter options. To connect a smartphone or tablet, you may need to obtain an adapter that allows you to connect to the projector. This allows you to mirror your smartphone or tablet screens, watch movies, and more. Contact your device manufacturer for compatible adapter options.
Note: The projector's HDMI port does not support MHL.
Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.
Signal or connection type
HDMI Compatible HDMI cable
Audio out Commercially available 3.5 mm mini jack stereo cable
Parent topic: Projector Features
Related tasks
Connecting to an HDMI Video Source
Additional component necessary
Available for purchase from Epson or an authorized Epson reseller.
Note: Older Mac computers (2009 and earlier) may not support HDMI audio.

Optional Equipment and Replacement Parts

U.S. and Canada: You can purchase screens, other optional accessories, and replacement parts from
an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com (U.S. sales) or
epsonstore.ca (Canadian sales).
Latin America: You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to epson.com.jm. Or you can contact your nearest sales office as described in "Where to Get Help."
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Note: Availability of accessories varies by country.
Epson offers the following optional accessories and replacement parts for your projector:
Option or part Part number
Ceiling mount (ELPMB60) V12H963010
Lighting track mount (ELPMB61) V12H964020
Air filter set (ELPAF57) V13H134A57
In addition to the accessories listed above, extended service plans are available.
Parent topic: Projector Features
Related references
Where to Get Help (U.S. and Canada) Where to Get Help (Latin America)
Related tasks
Replacing the Air Filter

Warranty and Registration Information (U.S. and Canada)

Your projector comes with a basic warranty that lets you project with confidence. For details, see the warranty that came with your projector.
In addition, Epson offers free Extra Care Road Service. In the unlikely event of an equipment failure, you won’t have to wait for your unit to be repaired. Instead, Epson will ship you a replacement unit anywhere in the United States, Canada, or Puerto Rico. See the Extra Care Road Service brochure for details.
Note: Availability varies by region.
Register your product online at this site: epson.com/webreg.
Registering also lets you receive special updates on new accessories, products, and services.
Parent topic: Projector Features

Warranty and Registration Information (Latin America)

Your projector comes with a basic warranty that lets you project with confidence. For details, see the warranty that came with your projector.
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Register your product online at latin.epson.com/support, search for your product, and select Register.
Registering also lets you receive special updates on new accessories, products, and services.
Parent topic: Projector Features

Notations Used in the Documentation

Follow the guidelines in these notations as you read your documentation:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your projector.
Tips contain additional projection information.
Parent topic: Introduction to Your Projector

Where to Go for Additional Information

Need quick help on using your projector? Here's where to look for help:
epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean)
View FAQs (frequently asked questions) and e-mail your questions to Epson technical support 24 hours a day.
• If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast (U.S. and Canada only). For details, see "Where to Get Help."
Parent topic: Introduction to Your Projector
Related references
Where to Get Help (U.S. and Canada) Where to Get Help (Latin America)

Projector Part Locations

Check the projector part illustrations to learn about the parts on your projector.
Projector Parts - Front/Top Projector Parts - Rear Projector Parts - Base Projector Parts - Control Panel
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Projector Parts - Remote Control
Parent topic: Introduction to Your Projector

Projector Parts - Front/Top

1 Audio out port cover
2 HDMI cable path
3 AC inlet
4 Air exhaust vents
5 Air intake vent
6 Projection window
7 Remote receiver
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8 Focus lever
9 Control panel
10 Kensington security slot
11 Air intake vent
12 Rear cover
Warning: While projecting, do not put your face or hands near the air exhaust vents, and do not place objects that may become warped or damaged by heat near the vents. Hot air from the air exhaust vents could cause burns or other injuries, or warping of projector parts.
Parent topic: Projector Part Locations
Related references
Projector Light Status
Related tasks
Connecting to an HDMI Video Source Connecting Headphones Focusing the Image Using the Focus Lever Installing a Security Cable Cleaning the Air Filter and Vents
14

Projector Parts - Rear

1 Remote receiver
2 Air exhaust vent
3 Speaker
4 USB power cable
5 Cable clamp
6 Rear cover slots
7 Cable hook
8 HDMI extension cable
9 Service port
Parent topic: Projector Part Locations
Related tasks
Connecting the Streaming Device Connecting to an HDMI Video Source
15

Projector Parts - Base

1 Foot release lever
2 Optional ceiling/lighting track mount hole
3 Rear feet (removable for mounting)
4 Front adjustable foot
5 Air filter cover
Note: Use M4×9mm screws for mounting the projector.
Parent topic: Projector Part Locations
16
Related references
Optional Equipment and Replacement Parts
Related tasks
Adjusting the Image Height

Projector Parts - Control Panel

1
2 Focus lever
3 Status, laser, and temperature lights
4 Volume buttons
5 Horizontal keystone buttons
Parent topic: Projector Part Locations
Related references
Projector Light Status
Related tasks
Focusing the Image Using the Focus Lever Controlling the Volume with the Volume Buttons Correcting Image Shape with H/V Keystone Turning On the Projector
power button and light
17

Projector Parts - Remote Control

Projector remote control
1
power button
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2 Apps buttons
3 return button (cancels/exits function)
4 Arrow buttons (move through on-screen options)
5 menu button (accesses projector menus)
6
7
volume up and volume down buttons
rewind, play/pause, and fast forward buttons (control connected streaming device)
8 keystone button (corrects image distortion)
9 mic button (operates Android TV using voice commands)
10 Not applicable
11 Enter button (selects options)
12 home button (displays Android TV home screen)
13
A/V mute button (turns off picture and sound)
14 Command light
15 Microphone
16 Remote control emitter
Note: This remote control is used to control the projector and the connected streaming device after it has been paired to the projector.
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Remote control for Android TV
1
power button
2 Directional pad
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3 Back button
4 Volume buttons
5 Apps buttons
6 Installed apps button
7 Home button
8 Enter button
9 mic button (operates Android TV using voice commands)
10 Command indicator
11 Microphone
12 Remote control emitter
Note: This remote control is used to control the streaming device only if it is connected to a different device or projector. You do not need to use this remote control in addition to the projector remote control.
Parent topic: Projector Part Locations
Related tasks
Using the Projector's Menus Controlling the Volume with the Volume Buttons Correcting Image Shape with H/V Keystone Changing the Color Mode Pairing the Projector Remote Control
21

Setting Up the Projector

Follow the instructions in these sections to set up your projector for use.
Projector Placement Projector Connections Installing Batteries in the Remote Control

Projector Placement

You can place the projector on almost any flat surface to project an image.
You can also install the projector in a ceiling mount or on a floor stand if you want to use it in a fixed location.
There is no vertical or horizontal limit to how the projector can be installed.
Keep these considerations in mind as you select a projector location:
• Place the projector on a sturdy, level surface or install it using a compatible mount.
• Leave plenty of space around and under the projector for ventilation, and do not place it on top of or next to anything that could block the vents.
• Place the projector parallel to the screen.
• Position the projector within reach of a grounded electrical outlet or extension cord.
Projector Setup and Installation Options Projection Distance
Parent topic: Setting Up the Projector

Projector Setup and Installation Options

You can set up or install your projector in the following ways:
22
Front
Rear
Front ceiling
23
Rear ceiling
Toward the ceiling
Note: Make sure the rear cover is securely attached.
Parent topic: Projector Placement

Projection Distance

The distance at which you place the projector from the screen determines the approximate size of the image. The image size increases the farther the projector is from the screen, but can vary depending on the zoom factor, aspect ratio, and other settings.
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Use the tables here to determine approximately how far to place the projector from the screen based on the size of the projected image. (Conversion figures may have been rounded up or down.) You can also use the Projection Distance Calculator here (U.S.), here (Canada), or here (Caribbean).
1 Projection distance
2 Distance from the center of the lens to the base of the screen
3 Center of lens
16:9 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
30 inches 26 to 36 inches
(67 to 91 cm)
40 inches 36 to 48 inches
(91 to 123 cm)
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Distance from center of lens to base of screen (2)
–0.79 inch (–2 cm)
–0.79 inch (–2 cm)
16:9 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
50 inches 45 to 61 inches
(114 to 154 cm)
60 inches 54 to 73 inches
(138 to 186 cm)
70 inches 64 to 86 inches
(162 to 218 cm)
80 inches 73 to 98 inches
(185 to 250 cm)
90 inches 82 to 111 inches
(209 to 282 cm)
100 inches 92 to 124 inches
(233 to 314 cm)
110 inches 101 to 136 inches*
(256 to 346 cm)
120 inches 110 to 149 inches*
Distance from center of lens to base of screen (2)
–1.18 inches (–3 cm)
–1.18 inches (–3 cm)
–1.57 inches (–4 cm)
–1.97 inches (–5 cm)
–1.97 inches (–5 cm)
–2.36 inches (–6 cm)
–2.36 inches (–6 cm)
–2.76 inches (–7 cm)
(280 to 378 cm)
130 inches 120 to 161 inches*
(304 to 410 cm)
16:10 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
30 inches 26 to 35 inches
(65 to 88 cm)
26
–2.76 inches (–7 cm)
Distance from center of lens to base of screen (2)
–1.57 inches (–4 cm)
16:10 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
40 inches 35 to 47 inches
(88 to 119 cm)
50 inches 44 to 59 inches
(111 to 150 cm)
60 inches 53 to 71 inches
(134 to 181 cm)
80 inches 71 to 96 inches
(180 to 243 cm)
90 inches 80 to 108 inches
(203 to 274 cm)
100 inches 89 to 120 inches
(226 to 305 cm)
120 inches 107 to 145 inches
(272 to 368 cm)
130 inches 116 to 157 inches*
Distance from center of lens to base of screen (2)
–1.97 inches (–5 cm)
–2.36 inches (–6 cm)
–2.76 inches (–7 cm)
–3.94 inches (–10 cm)
–4.33 inches (–11 cm)
–4.72 inches (–12 cm)
–5.91 inches (–15 cm)
–6.30 inches (–16 cm)
(295 to 399 cm)
150 inches 134 to 181 inches*
(341 to 461 cm)
4:3 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
30 inches 29 to 39 inches
(74 to 100 cm)
27
–7.09 inches (–18 cm)
Distance from center of lens to base of screen (2)
–1.57 inches (–4 cm)
4:3 Aspect Ratio Image or Screen
Screen or image size Projection distance (1)
Wide to Tele
40 inches 39 to 54 inches
(100 to 136 cm)
50 inches 50 to 67 inches
(126 to 171 cm)
60 inches 60 to 81 inches
(152 to 206 cm)
70 inches 70 to 95 inches
(179 to 241 cm)
80 inches 81 to 109 inches
(205 to 276 cm)
90 inches 91 to 122 inches
(231 to 311 cm)
100 inches 101 to 137 inches*
(257 to 347 cm)
110 inches 111 to 150 inches*
Distance from center of lens to base of screen (2)
–2.36 inches (–6 cm)
–2.76 inches (–7 cm)
–3.15 inches (–8 cm)
–3.94 inches (–10 cm)
–4.33 inches (–11 cm)
–4.72 inches (–12 cm)
–5.51 inches (–14 cm)
–5.91 inches (–15 cm)
120 inches 122 to 164 inches*
130 inches 132 to 178 inches*
*Epson cannot guarantee optimal focus performance for projection distances over 134 inches (340 cm).
Parent topic: Projector Placement

Projector Connections

See these sections to connect the projector to a variety of projection sources.
(283 to 382 cm)
–6.69 inches (–17 cm)
(309 to 417 cm)
–7.09 inches (–18 cm)
(335 to 452 cm)
28
Caution: If you will use the projector at altitudes above 4921 feet (1500 m), turn on High Altitude Mode
to ensure the projector's internal temperature is regulated properly.
Connecting the Streaming Device Connecting to an HDMI Video Source Connecting Headphones Connecting to a Bluetooth Audio Device
Parent topic: Setting Up the Projector
Related references
Additional Components Projector Feature Settings - Settings Menu

Connecting the Streaming Device

You can connect the streaming device included with your projector to the projector's HDMI port. Connecting the USB power cable provides power to the streaming device.
Note: To use video-on-demand or Android TV features through the streaming device, you must first pair the projector remote control to the projector.
1. Remove the rear cover from the projector.
29
2. Open the USB power cable clamp.
3. Connect the streaming device to the projector's HDMI extension cable.
30
4. Connect the USB power cable to the streaming device's USB power port and fit the device securely
inside the projector.
Caution: Do not force the streaming device into the projector; you may damage the projector and/or the device.
5. Make sure the device is securely connected as shown. Pass the USB power cable through the cable
clamp, then close the cable clamp to secure the cable.
31
6. Replace the rear cover and push it into place.
Parent topic: Projector Connections
Related tasks
Pairing the Projector Remote Control

Connecting to an HDMI Video Source

If your video source has an HDMI port, you can connect it to the projector using an HDMI cable. The video source's sound is output to the projector's speaker.
Note: You can also connect a computer or laptop to the projector using an HDMI cable.
Caution: Do not turn on the video source before connecting it to the projector; otherwise, you may
damage the projector.
32
1. Remove the rear cover from the projector.
2. Connect one end of an HDMI cable to your video source's HDMI port.
3. Connect the other end of the HDMI cable to the projector's HDMI extension cable.
4. Pass the HDMI cable through the cable path as shown.
33
5. Replace the rear cover and push it into place.
Parent topic: Projector Connections
Related tasks
Controlling the Volume with the Volume Buttons

Connecting Headphones

You can connect headphones to the projector's audio out port. You can control the volume using the projector remote control.
Note: The projector's audio out port only supports 3.5mm stereo headphones. If you use any other type of headphones, audio may not be output normally.
34
1. Open the audio out port cover.
2. Insert the headphone jack into the audio out port.
35
Parent topic: Projector Connections

Connecting to a Bluetooth Audio Device

You can connect your projector to Bluetooth audio devices such as speakers or headphones to output audio from a streaming device or other video source connected to the projector.
Note: The Bluetooth audio device must be A2DP compliant. There may be a slight delay in audio output. Bluetooth audio devices are not supported in some countries and regions.
1. Turn on the projector.
2. Press and hold the menu button on the projector remote control for about three seconds to
display the Bluetooth menu.
3. Press the arrow buttons on the projector remote control to select the Bluetooth Audio setting and
press Enter.
4. Select On and press Enter.
5. Make sure the Bluetooth audio device you want to connect to is in pairing or discovery mode (see
your Bluetooth audio device manual for details).
6. Select Search Bluetooth Device and press Enter to display a list of available devices.
7. Select the device you want to connect to and press Enter.
8. Press the menu button to exit the menu or the return button to return to the previous screen.
36
The next time you turn on the projector, the last connected device is automatically connected. To change the connected device, repeat these steps.
Parent topic: Projector Connections

Installing Batteries in the Remote Control

The remote control uses the two AAA batteries that came with the projector.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types, or mix new and old batteries.
1. Remove the battery cover.
2. Insert the batteries with the + and – ends facing as shown.
Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.
37
3. Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed.
Parent topic: Setting Up the Projector
38

Using Basic Projector Features

Follow the instructions in these sections to use your projector's basic features.
Turning On the Projector Turning Off the Projector Remote Control Operation Pairing the Projector Remote Control Selecting the Language for the Projector Menus Projection Modes Adjusting the Image Height Image Shape Focusing the Image Using the Focus Lever Resizing the Image Using Zoom Image Aspect Ratio Color Mode Turning On Automatic Luminance Adjustment Adjusting Light Output (Brightness) Saving Settings to Memory and Using Saved Settings Controlling the Volume with the Volume Buttons

Turning On the Projector

Turn on the projector before you turn on the video source you want to use.
Caution: Do not turn on the video source before connecting it to the projector; otherwise, you may damage the projector.
39
1. Connect the power cord to the projector's power inlet.
2. Plug the power cord into an electrical outlet.
Note: If the Direct Power On setting is turned on, the projector turns on as soon as you plug it in.
3. Press the power button on the projector or the projector remote control to turn on the projector.
The status light flashes blue as the projector warms up. After about 30 seconds, the status light stops flashing and turns blue.
Warning: Never look into the projector lens when the laser is on. This can damage your eyes and is especially dangerous for children and pets.
Caution: Make sure no objects are blocking the light from the projector lens. Objects blocking the lens for an extended time can melt and light that is reflected back into the lens can cause the projector to malfunction.
The Welcome Guide is displayed the first time you turn on the projector. To display the guide again, press the menu button on the projector remote control and select Settings > Display > Welcome
Guide.
Parent topic: Using Basic Projector Features
Related references
Projector Feature Settings - Settings Menu
40

Turning Off the Projector

Turn off the projector after use.
Note: Turn off this product when not in use to prolong the life of the projector. Laser life will vary depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
1. Press the power button on the projector or the projector remote control.
The projector displays a shutdown confirmation screen.
2. Press the power button again. (To leave it on, press any other button.)
The laser turns off and the status light turns off.
Caution: Do not turn the projector on immediately after turning it off. Turning the projector on and off frequently may shorten the life of the laser.
3. To transport or store the projector, make sure the power light is blue (but not flashing) and the
status light is off, then unplug the power cord.
Parent topic: Using Basic Projector Features
41

Remote Control Operation

The remote control lets you control the projector from almost anywhere in the room, up to 16.4 feet (5 m) away. You can point it at the front or back of the projector.
1 16.4 feet (5 m)
Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries.
Parent topic: Using Basic Projector Features

Pairing the Projector Remote Control

To use Android TV and video-on-demand features, you must pair the projector remote control with the projector.
Note: When you first turn on the projector, instructions for pairing the projector remote control are displayed on the screen.
1. Turn on the projector.
2. Press and hold the home and Enter buttons on the projector remote control until the command
light on the remote control starts blinking.
42
A message appears on the screen when the projector remote control is paired.
Parent topic: Using Basic Projector Features
Related tasks
Connecting the Streaming Device

Selecting the Language for the Projector Menus

If you want to view the projector's menus and messages in another language, you can change the Language setting.
1. Turn on the projector.
2. Press the menu button on the projector remote control.
3. Press the arrow buttons to select the Settings menu and press Enter.
4. Select the Language setting and press Enter.
5. Select the language you want to use and press Enter.
6. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Using Basic Projector Features
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Projection Modes

Depending on how you positioned the projector, you may need to change the projection mode so your images project correctly.
Front (default setting) lets you project from a table in front of the screen or onto the ceiling.
Front/Upside Down flips the image over top-to-bottom to project upside-down from a ceiling or wall mount.
Rear flips the image horizontally to project from behind a translucent screen.
Rear/Upside Down flips the image over top-to-bottom and horizontally to project from the ceiling and behind a translucent screen.

Changing the Projection Mode Using the Menus

Parent topic: Using Basic Projector Features
Changing the Projection Mode Using the Menus
You can change the projection mode to flip the image over top-to-bottom and/or left-to-right using the projector menus.
Note: You can also press and hold the A/V mute button on the projector remote control for about 6 seconds to flip the image upside-down.
1. Turn on the projector and display an image.
2. Press the menu button on the projector remote control.
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3. Press the arrow buttons to select the Settings menu and press Enter.
4. Select the Installation setting and press Enter.
5. Select the Projection setting and press Enter.
6. Select the projection mode you want to use and press Enter.
7. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Projection Modes

Adjusting the Image Height

If you are projecting from a table or other flat surface and the image is too high or low, you can adjust the image height using the projector's adjustable foot.
1. Turn on the projector and display an image.
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2. Press and hold the foot release lever to extend or retract the front adjustable foot.
3. Release the lever to lock the foot when the image is at the position you want.
If the projected image is unevenly rectangular, you need to adjust the image shape.
Parent topic: Using Basic Projector Features

Image Shape

You can project an evenly rectangular image by placing the projector directly in front of the center of the screen and keeping it level. If you place the projector at an angle to the screen, or tilted up or down, or off to the side, you may need to correct the image shape for the best display quality.
Note: You can adjust the position up to 11°.
Correcting Image Shape with H/V Keystone Correcting Image Shape with Quick Corner
Parent topic: Using Basic Projector Features

Correcting Image Shape with H/V Keystone

You can use the projector remote control or control panel buttons to correct the shape of an image that is unevenly rectangular on the sides.
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Note: You can also adjust the keystone settings from the Settings menu.
Note: You cannot combine Keystone correction with other image shape correction methods.
1. Turn on the projector and display an image.
2. Press the keystone button on the projector remote control.
3. Use the arrow buttons on the projector remote control to select between vertical and horizontal
keystone correction, and to adjust the image shape as necessary.
V-Keystone
H-Keystone
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Note: You can also adjust the horizontal shape using the horizontal keystone buttons on the control
panel.
4. Press the return button when you are finished.
After correction, your image is slightly smaller.
Parent topic: Image Shape
Related references
Projector Feature Settings - Settings Menu

Correcting Image Shape with Quick Corner

You can use the projector's Quick Corner setting to correct the shape and size of an image that is unevenly rectangular on all sides.
Note: To provide the best possible image quality, adjust the projector's position to correct the image shape. If this isn't possible, use the Quick Corner setting to correct the image shape.
Note: You cannot combine Quick Corner correction with other image shape correction methods.
1. Turn on the projector and display an image.
2. Press the menu button on the projector remote control.
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3. Press the arrow buttons to select the Settings menu and press Enter.
Note: You can also press the keystone button on the projector remote control to display the
Keystone adjustment screen.
4. Select the Installation setting and press Enter.
5. Select the Keystone setting and press Enter.
6. Select the Quick Corner setting and press Enter twice.
Note: When the Keystone option is set to Quick Corner, the horizontal keystone buttons on the control panel are disabled.
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You see the Quick Corner adjustment screen:
7. Use the arrow buttons on the projector remote control to select the corner of the image you want to
adjust, then press Enter.
8. Press the arrow buttons to adjust the image shape as necessary, then press Enter to return to the
area selection screen.
Note: To reset your adjustments, press and hold the return button for at least 2 seconds to display a reset screen, then select Reset Quick Corner and Yes.
9. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Image Shape

Focusing the Image Using the Focus Lever

You can adjust the sharpness of the projected image using the focus lever on the projector.
1. Turn on the projector and display an image.
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2. Move the lever left or right to adjust the focus.
Parent topic: Using Basic Projector Features

Resizing the Image Using Zoom

You can resize the displayed image.
1. Turn on the projector and display an image.
2. Press the menu button on the projector remote control.
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3. Press the arrow buttons to select the Settings menu and press Enter.
4. Select the Installation setting and press Enter.
5. Select the Zoom setting and press Enter.
6. Press the left or right arrow button to adjust the zoom setting.
7. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Using Basic Projector Features

Image Aspect Ratio

The projector can display images in different width-to-height ratios called aspect ratios. Normally the input signal from your video source determines the image's aspect ratio. However, for certain images you can change the aspect ratio to fit your screen.
If you always want to use a particular aspect ratio for a certain video input source, you can select it using the projector's menus.
Changing the Image Aspect Ratio Available Image Aspect Ratios
Parent topic: Using Basic Projector Features

Changing the Image Aspect Ratio

You can change the aspect ratio of the displayed image to resize it.
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1. Turn on the projector and display an image.
2. Press the menu button on the projector remote control.
3. Select the Image menu and press Enter.
4. Select the Aspect setting and press Enter.
5. Select the aspect ratio you want to use for your input signal and press Enter.
6. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Image Aspect Ratio

Available Image Aspect Ratios

You can select the following image aspect ratios, depending on the input signal from your image source.
Aspect ratio setting Description
Auto Automatically sets the aspect ratio according to the input signal.
16:9 Converts the aspect ratio of the image to 16:9.
Full Displays images using the full width of the projection area, but does
Zoom Displays images using the full width of the projection area and
not maintain the aspect ratio.
maintains the aspect ratio of the image.
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Parent topic: Image Aspect Ratio

Color Mode

The projector offers different Color Modes to provide optimum brightness, contrast, and color for a variety of viewing environments and image types. You can select a mode designed to match your image and environment, or experiment with the available modes.
Changing the Color Mode Available Color Modes
Parent topic: Using Basic Projector Features

Changing the Color Mode

If you want to view the projector's menus and messages in another language, you can change the Language setting.
1. Turn on the projector and display an image.
2. Press the menu button on the projector remote control.
3. Select the Image menu and press Enter.
4. Select the Color Mode setting and press Enter.
5. Select the color mode you want to use and press Enter.
6. Press the menu button to exit the menu or the return button to return to the previous screen.
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Parent topic: Color Mode
Related references
Image Quality Settings - Image Menu

Available Color Modes

You can set the projector to use these Color Modes, depending on the input source you are using:
Color Mode Description
Dynamic Best for optimizing brightness
Bright Cinema Best for projecting vivid images
Natural Best for projecting the image as is (choose this mode when
making color adjustments)
Cinema Best for projecting movies
Parent topic: Color Mode

Turning On Automatic Luminance Adjustment

You can turn on the Dynamic Contrast setting to automatically optimize the image luminance. This improves the image contrast based on the brightness of the content you project.
1. Turn on the projector and display an image.
2. Press the menu button on the projector remote control.
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3. Select the Image menu and press Enter.
4. Select the Brightness setting and press Enter.
5. Select the Dynamic Contrast setting and press Enter.
6. Choose one of the following options and press Enter:
Off: turns off Dynamic Contrast
Normal: adjusts brightness at the standard speed
High Speed: adjusts brightness as soon as a scene changes
7. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Using Basic Projector Features

Adjusting Light Output (Brightness)

You can adjust the brightness of the projector's light output.
1. Turn on the projector and display an image.
2. Press the menu button on the projector remote control.
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3. Select the Image menu and press Enter.
4. Select the Light Output setting and press Enter.
5. Press the left or right arrow buttons to adjust the brightness between 50% (ECO) and 100%
(Normal).
6. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Using Basic Projector Features

Saving Settings to Memory and Using Saved Settings

You can save the customized Image menu settings for your video input and then select the saved settings whenever you want to use them.
1. Turn on the projector and display an image.
2. Press the menu button on the projector remote control.
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3. Press the arrow buttons to select the Settings menu and press Enter.
4. Select the Memory setting and press Enter.
5. Choose one of the following options and press Enter:
Load Memory: overwrites your current settings with saved settings
Save Memory: saves your current settings to memory (10 memories with different names are available)
Note: A memory name that has already been used is indicated by a blue mark. Saving over a previously saved memory overwrites the settings with your current settings.
Erase Memory: erases the selected memory settings
Rename Memory: renames a saved memory
Note: To delete all saved memories, select the Reset Memory setting in the Reset menu.
6. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Using Basic Projector Features
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Controlling the Volume with the Volume Buttons

You can use the volume buttons to adjust the volume of the projector's internal speaker, any external speakers or headphones connected to the projector, or any Bluetooth audio device paired to the projector.
Note: You must adjust the volume separately for each connected input source.
1. Turn on the projector and start a video that includes audio.
2. To raise or lower the volume, press the volume up or volume down button on the control panel or the projector remote control.
A volume gauge appears on the screen.
Parent topic: Using Basic Projector Features
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Adjusting Projector Features

Follow the instructions in these sections to use your projector's feature adjustments.
Operating Connected Devices Using the HDMI Link Features Shutting Off the Picture and Sound Temporarily Projector Security Features

Operating Connected Devices Using the HDMI Link Features

You can use the projector remote control to control certain features of devices connected to the projector's HDMI port.
Note: The connected device and HDMI cable must meet the HDMI CEC standard. The device must also be configured; see the documentation that came with the device. All devices or functions may not operate properly.
1. Press the menu button on the projector remote control.
2. Press the arrow buttons to select the Settings menu and press Enter.
You see this screen:
3. Select the Operation setting and press Enter.
4. Select the HDMI Link setting and press Enter.
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You see this screen:
5. Select the HDMI Link setting and press Enter. Then select On and press the return button.
6. Select the Device Connections setting and press Enter.
You see this screen:
Note: Linked devices are indicated by a blue mark. You cannot select grayed-out devices.
7. Select the device you want to control and project images from and press Enter.
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8. Select the following HDMI Link options as necessary and press Enter:
Power On Link: select what happens when you turn on the projector or linked device. Select PJ -
> Device or Bidirectional to turn the linked device on when the projector is turned on, or select Device -> PJ or Bidirectional to turn the projector on when the linked device is turned on.
Power Off Link: select whether linked devices are turned off when the projector is turned off.
9. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Adjusting Projector Features

Shutting Off the Picture and Sound Temporarily

You can temporarily turn off the projector's picture and sound. Any sound or video action continues to run, however, so you cannot resume projection at the point that you stopped it.
1. Press the A/V mute button on the projector remote control to temporarily stop projection and mute any sound.
2. To turn the picture and sound back on, press the A/V mute button again.
Parent topic: Adjusting Projector Features

Projector Security Features

You can secure your projector to deter theft or prevent unintended use by setting up the following security features:
• Button lock security to block operation of the projector using the buttons on the control panel.
• Security cabling to physically cable the projector in place.
Locking the Projector's Buttons Installing a Security Cable
Parent topic: Adjusting Projector Features

Locking the Projector's Buttons

You can lock the buttons on the projector's control panel to prevent anyone from using the projector. You can lock all the buttons or all the buttons except the power button.
Note: You can still operate the projector using the projector remote control.
1. Press the menu button on the projector remote control.
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2. Press the arrow buttons to select the Settings menu and press Enter.
You see this screen:
3. Select the Operation setting and press Enter.
You see this screen:
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4. Do one of the following:
• To lock the projector's power button, select Child Lock and select On. You must turn the projector
off and then on again to enable the setting.
Note: To turn the projector on when this setting is enabled, you must press and hold the power button for about 3 seconds.
• To lock all the projector's buttons, select Control Panel Lock > Full Lock. Select Yes at the
confirmation screen.
• To lock all the projector's buttons except the power button, select Control Panel Lock > Partial
Lock. Select Yes at the confirmation screen.
5. Press the menu button to exit the menu or the return button to return to the previous screen.
Unlocking the Projector's Buttons
Parent topic: Projector Security Features
Unlocking the Projector's Buttons
If the projector's buttons have been locked, do one of the following:
• To disable the child lock setting, press the menu button on the projector remote control and select
Settings > Operation > Child Lock > Off. You must turn the projector off and then on again to disable the setting.
• To release the control panel lock, press and hold the volume down button on the control panel for
about 7 seconds. A message appears and the lock is released.
Parent topic: Locking the Projector's Buttons
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Installing a Security Cable

You can use the security slot on the side of the projector to attach a Kensington lock. See your local computer or electronics dealer for purchase information.
1 Security slot
Parent topic: Projector Security Features
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Adjusting the Menu Settings

Follow the instructions in these sections to access the projector menu system and change projector settings.
Using the Projector's Menus Image Quality Settings - Image Menu Projector Feature Settings - Settings Menu Projector Information Display - Info Menu Projector Reset Options - Reset Menu

Using the Projector's Menus

You can use the projector's menus to adjust the settings that control how your projector works. The projector displays the menus on the screen.
1. Press the menu button on the projector remote control.
You see a screen like this:
2. Press the up or down arrow button to move through the menus listed on the left. The settings for each menu are displayed on the right.
Note: The available settings depend on the current input source.
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3. To change settings in the displayed menu, press Enter.
4. Press the up or down arrow button to move through the settings.
5. Change the settings using the buttons listed on the bottom of the menu screens.
6. To return all the menu settings to their default values, select Reset.
7. When you finish changing settings on a menu, press the return button.
8. Press the menu button to exit the menu or the return button to return to the previous screen.
Parent topic: Adjusting the Menu Settings

Image Quality Settings - Image Menu

Settings on the Image menu let you adjust the quality of your image for the input source you are currently using. The available settings depend on the currently selected input source.
Setting Options Description
Color Mode See the list of available Color
Modes
Light Output 50% (ECO) to 100% (Normal) Adjusts laser brightness
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Adjusts the vividness of image colors for various image types and environments
Setting Options Description
Brightness Brightness Lightens or darkens the overall
image
Contrast Adjusts the difference between
light and dark areas in the image
Gamma Adjusts the coloring in the image
Dynamic Contrast Adjusts the projected luminance
based on the image brightness when Dynamic or Cinema is selected as the Color Mode. Select Off, Normal, or High
Speed.
EPSON Super White Reduces overexposure of white
in the image
Color Color Saturation Adjusts the color intensity of the
image
Tint Adjusts the balance of green to
magenta tones in the image
White Balance Color Temp.: sets the color
temperature according to the selected color mode; lower values tint the image red, and higher values tint the image blue
Customized: adjusts the individual RGB components of the offset and gain
RGBCMY Adjusts the hue, saturation, and
brightness for each individual color
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Setting Options Description
Sharpness Sharpness Adjusts the sharpness or
softness of image details
Noise Reduction Reduces flickering in analog
images
MPEG Noise Reduction Reduces noise or artifacts in
MPEG videos
Aspect See the list of available aspect
ratios
HDMI Video Range Auto
Limited (16–235)
Sets the aspect ratio (width-to­height ratio) for the input source
Sets the video range to match the setting of the device connected to the HDMI port
Full (0–255)
Reset Resets all Image menu settings
to their defaults
Note: The Brightness setting does not affect laser brightness. To change the laser brightness, adjust the Light Output setting.
Parent topic: Adjusting the Menu Settings
Related references
Available Color Modes Available Image Aspect Ratios
Related tasks
Changing the Color Mode Changing the Image Aspect Ratio
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Projector Feature Settings - Settings Menu

Options on the Settings menu let you customize various projector features.
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Setting Options Description
Sound Volume Adjusts the volume of the
projector's speaker or the volume of a Bluetooth audio device that is paired to the projector
Sound Mode Sets a sound mode for the type
of playback content (music, movie, etc.)
Standard: best for normal sound quality
Vocal: best for voices and dialogue
Music: best for music
Movie: best for video or movie
audio
This setting is disabled for Bluetooth audio devices.
Bluetooth Selects Bluetooth features
Search Bluetooth Device:
searches for available Bluetooth devices
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Bluetooth Audio: turns
Bluetooth audio on or off
Connected Device: displays information for the Bluetooth audio device that is paired to the projector
Setting Options Description
Installation Keystone Adjusts image shape to
rectangular (horizontally and vertically)
H/V Keystone: lets you manually correct horizontal and vertical sides
Quick Corner: select to correct image shape and alignment using an on-screen display
Zoom Adjusts the image size
Projection Selects the way the projector
faces the screen
OSD Rotation Rotates the menu display 90°
High Altitude Mode Regulates the projector's
operating temperature at altitudes above 4921 feet (1500 m)
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Setting Options Description
Display Welcome Guide Shows the product features and
usage tips
Messages Select On to display messages
for color mode name, aspect ratio, or high temperature warning
Startup Screen Select On to display Epson logo
at startup
Standby Confirmation Select Off to shut down the
projector without displaying the shutdown confirmation prompt when you press the power button on the control panel or on the projector remote control
Picture Demo Mode Select On to display pre-installed
images when there is no input signal
When enabled, the projector does not enter Sleep Mode.
Operation Various options (see table below) Various options (see table below)
Memory Various options Sets up or saves customized
settings to memory
Language Various languages Sets the language for the
projector menus and messages
Reset Resets adjustments to their
default settings except the following settings: Zoom,
Projection, High Altitude Mode, Power On Link, Power Off Link, USB Power in Standby, Rear Bay Cooling, Memory, and Language
Operation settings
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Options Description
HDMI Link Adjusts HDMI Link options that allow the projector remote
control to control HDMI-connected devices that support the CEC standard
Device Connections: lists the device connected to the HDMI port
HDMI Link: turns HDMI Link on or off
Power On Link: controls what happens when you turn on
the projector or connected device
Power Off Link: controls if the connected device is turned off or not when you turn off the projector
Sleep Mode Select On to place the projector in standby mode after a
certain interval of inactivity
Sleep Mode Timer Sets the sleep mode interval between 1 and 30 minutes
Direct Power On Turns the projector on when it is plugged in instead of using
the power button
Illumination Turns off the indicators on the projector
Child Lock
Locks the power button on the control panel
Control Panel Lock Controls projector button locking to secure the projector
Full Lock: locks all buttons on the control panel
Partial Lock: locks all buttons on the control panel except
the power button
USB Power in Standby Mode Sends power to the connected device even if the projector is
in standby mode (when the power is off). If the internal temperature of the projector gets too high, the power supply may stop automatically.
This feature is not available in all countries.
Rear Bay Cooling Sets the cooling fan speed for the connected device
Parent topic: Adjusting the Menu Settings
Related tasks
Saving Settings to Memory and Using Saved Settings
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Projector Information Display - Info Menu

You can display information about the projector and input sources by viewing the Info menu. However, you cannot change any settings in the menu.
Select Projector Info to display the settings described below. Select Light Source Info to display the projector's light source information. Select Version to display the projector's firmware version.
Information item Description
Operation Hours Displays the number of hours (H) the projector has been used since
it was turned on
Source Displays the name of the port to which the current input source is
connected
Input Signal Displays the input signal setting of the current input source
Resolution Displays the resolution of the current input source
Refresh Rate Displays the refresh rate of the current input source
Sync Info Displays information that may be needed by a service technician
Status Displays information about projector problems that may be needed
by a service technician
Product Name Displays the projector's model name
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Information item Description
Serial Number Displays the projector's serial number
Parent topic: Adjusting the Menu Settings

Projector Reset Options - Reset Menu

You can reset most of the projector settings to their default values using the Reset menu.
Setting Description
Reset Memory Deletes all saved memories
Reset All Config Resets most of the projector settings to their defaults, except the
Zoom, Memory, and Language settings
Parent topic: Adjusting the Menu Settings
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Maintaining and Transporting the Projector

Follow the instructions in these sections to maintain your projector and transport it from place to place.
Projector Maintenance Air Filter and Vent Maintenance Replacing the Remote Control Batteries Transporting the Projector

Projector Maintenance

Your projector needs little maintenance to keep working at its best.
You may need to clean the projection window periodically, and clean the air filter and air vents to prevent the projector from overheating due to blocked ventilation.
The only parts you should replace are the air filter and remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer.
This projector uses a sealed laser light source which does not need servicing and cannot be replaced.
Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except as specifically explained in this manual. Dangerous electrical voltages in the projector can injure you severely.
Warning: Do not try to service this product yourself, except as specifically explained in this manual. Refer all other servicing to qualified servicers.
Cleaning the Projection Window Cleaning the Projector Case
Parent topic: Maintaining and Transporting the Projector

Cleaning the Projection Window

Clean the projection window periodically, or whenever you notice dust or smudges on the surface.
• To remove dust or smudges, gently wipe the projection window with lens-cleaning paper.
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• To remove stubborn smudges, moisten a soft, lint-free cloth with lens cleaner and gently wipe the
projection window.
Warning: Do not use a lens cleaner that contains flammable gas. The high heat generated by the projector may cause a fire.
Caution: Do not use canned air, or the gases may leave a flammable residue. Do not use glass cleaner or any harsh materials to clean the projection window and do not subject the projection window to any impacts; you may damage it.
Parent topic: Projector Maintenance

Cleaning the Projector Case

Before cleaning the projector case, turn off the projector and unplug the power cord.
• To remove dust or dirt, use a soft, dry, lint-free cloth.
• To remove stubborn dirt, use a soft cloth moistened with water and mild soap. Do not spray liquid
directly on the projector.
Caution: Do not use wax, alcohol, benzine, paint thinner, or other chemicals to clean the projector case. These can damage the case. Do not use canned air, or the gases may leave a flammable residue.
Parent topic: Projector Maintenance
Related tasks
Turning Off the Projector

Air Filter and Vent Maintenance

Regular filter maintenance is important to maintaining your projector. Your Epson projector is designed with an easily accessible, user-replaceable filter to protect your projector and make regular maintenance simple. Filter maintenance intervals will depend on the environment.
If regular maintenance is not performed, your Epson projector will notify you when the temperature inside the projector has reached a high level. Do not wait until this warning appears to maintain your projector filter as prolonged exposure to high temperatures may reduce the life of your projector or laser.
Damage due to the failure to properly maintain the projector or its filter may not be covered by the projector's Limited Warranty.
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Cleaning the Air Filter and Vents Replacing the Air Filter
Parent topic: Maintaining and Transporting the Projector

Cleaning the Air Filter and Vents

Clean the projector's air filter and vents if they get dusty, or if you see a message telling you to clean them.
1. Turn off the projector and unplug the power cord.
2. Gently remove the dust using a small vacuum designed for computers or a very soft brush (such as a paintbrush).
Note: You can remove the air filter to clean both sides. Do not use water or any other solvent to clean the air filter.
Caution: Do not use canned air. The gases may leave a flammable residue or push dust and debris into the projector's optics or other sensitive areas.
Parent topic: Air Filter and Vent Maintenance
Related tasks
Turning Off the Projector Replacing the Air Filter
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Replacing the Air Filter

You need to replace the air filter in the following situations:
• After cleaning the air filter, you see a message telling you to clean or replace it
• The air filter is torn or damaged
You can replace the air filter while the projector is mounted to the ceiling or placed upside-down on a table.
1. Turn off the projector and unplug the power cord.
2. Place the projector upside-down on a table.
3. Remove the air filter cover.
4. Pull the air filter out of the projector.
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Note: Air filters contain ABS resin and polyurethane foam. Dispose of used air filters according to
local regulations.
5. Place the new air filter in the projector as shown and push gently until it clicks into place.
6. Replace the air filter cover.
Parent topic: Air Filter and Vent Maintenance
Related references
Optional Equipment and Replacement Parts

Replacing the Remote Control Batteries

The remote control uses two AAA manganese or alkaline batteries. Replace the batteries as soon as they run out.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types, or mix new and old batteries.
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1. Remove the battery cover as shown.
2. Remove the old batteries.
Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on your hands. If it gets on your hands, wash them immediately to avoid injury.
3. Insert the batteries with the + and – ends facing as shown.
Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.
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4. Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed.
Parent topic: Maintaining and Transporting the Projector

Transporting the Projector

The projector contains precision parts, some of which are glass. Follow the guidelines here to transport, ship, or store the projector safely.
1. Turn off the projector.
2. Make sure the power light is blue (but not flashing) and the status light is off, then unplug the power cord.
3. Do one of the following:
• When transporting the projector a long distance or as checked luggage, pack it in a firm box with
cushioning around it and mark the box "Fragile."
• When shipping the projector for repairs, place it in its original packing materials, if possible, or use
equivalent materials with cushioning around the projector. Mark the box "Fragile."
Note: Epson shall not be liable for any damages incurred during transportation.
Parent topic: Maintaining and Transporting the Projector
Related tasks
Turning Off the Projector
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Solving Problems

Check the solutions in these sections if you have any problems using the projector.
Projection Problem Tips Projector Light Status Solving Image or Sound Problems Solving Projector or Remote Control Operation Problems Solutions to HDMI Link Problems Where to Get Help (U.S. and Canada) Where to Get Help (Latin America)

Projection Problem Tips

If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it on.
If this does not solve the problem, check the following:
• The lights on the projector may indicate what the problem is.
• The solutions in this manual can help you solve many problems.
If none of these solutions help, you can contact Epson for technical support.
Parent topic: Solving Problems
Related references
Projector Light Status
Related tasks
Turning On the Projector Turning Off the Projector
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Projector Light Status

The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the tables here.
1 Power light
2 Status light
3 Laser light
4 Temp (temperature) light
Note: If no lights turn on when the projector is on, make sure the Illumination setting is turned on in the Settings menu.
Power light Status light Laser light Temp light Status and solution
Blue Blue Off Off Normal operation
Blue Off Off Off Standby or sleep mode
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Power light Status light Laser light Temp light Status and solution
Blue Flashing blue Off Off Warming up. Wait for about 30
seconds for an image to appear. All buttons are disabled.
Cooling down or shutting down. All buttons are disabled.
Flashing blue Off Off Off The projector is preparing to enter
USB Power in Standby mode
Off Flashing blue Flashing
orange
Off Internal projector error. Turn the
projector off, unplug it, and contact Epson for help.
Off Flashing blue Off Flashing
orange
A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
Off Flashing blue Off Orange Projector has overheated and turned
off. Leave it turned off to cool down. After about five minutes, do the following:
• Make sure that the vents are not clogged with dust or obstructed by nearby objects.
• Clean or replace the air filter.
• If operating the projector at high altitude, turn on High Altitude Mode.
• If the problem persists, unplug the projector and contact Epson for help.
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Power light Status light Laser light Temp light Status and solution
Off Flashing blue Orange Off Laser has a problem.
• Make sure that the vents are not clogged with dust or obstructed by nearby objects.
• If the problem persists, unplug the projector and contact Epson for help.
Blue Varies Varies Flashing
orange
Projector is too hot.
• Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
• Clean or replace the air filter.
• Make sure the environmental temperature is not too hot.
• If the problem persists, unplug the projector and contact Epson for help.
Flashing blue Varies Flashing
orange
Varies Laser warning. Turn the projector off,
unplug it, and contact Epson for help.
Note: If the lights display a pattern not listed in the tables above, turn the projector off, unplug it, and contact Epson for help.
Parent topic: Solving Problems
Related references
Where to Get Help (U.S. and Canada) Where to Get Help (Latin America) Projector Feature Settings - Settings Menu Projector Parts - Control Panel
Related tasks
Cleaning the Air Filter and Vents Replacing the Air Filter
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Turning Off the Projector

Solving Image or Sound Problems

Check the solutions in these sections if you have any problems with projected images or sound.
Solutions When No Image Appears Solutions When "No Signal" Message Appears Solutions When the Image is Not Rectangular Solutions When Only a Partial Image Appears Solutions When the Image Contains Noise or Static Solutions When the Image is Fuzzy or Blurry Solutions When the Image Brightness or Colors are Incorrect Solutions to Sound Problems Solutions to Bluetooth Audio Problems
Parent topic: Solving Problems

Solutions When No Image Appears

If no image appears, try the following solutions:
• Press the A/V mute button on the projector remote control to see if the image was temporarily turned off.
• Check the status lights to confirm the projector is operating normally.
• Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
• Try using a shorter HDMI cable.
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
• If you are projecting from a streaming device, make sure it is powered by the USB power cable inside the projector. Turn on the connected streaming device or video source, and press the play button to start a video, if necessary.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information. If necessary, set the CEC function for the connected device again and restart the device. Turn off the projector and the connected streaming device or video source, and then turn them back on.
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• Make sure the connected device does not require MHL; the projector's HDMI port does not support MHL.
• Turn off the projector and the connected streaming device or video source, and then turn them back on.
• Press the menu button on the projector remote control. If the projector menu displays, there may be a problem with the connected video source, cable connection, or port.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• Make sure the computer's display resolution does not exceed the projector's resolution and frequency limits. If necessary, select a different display resolution for your computer. (See your computer manual for details.)
• If the other solutions do not solve the problem, reset all of the projector settings using the options on the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Projector Light Status Projector Reset Options - Reset Menu
Related tasks
Connecting the Streaming Device Connecting to an HDMI Video Source Turning On the Projector Turning Off the Projector

Solutions When "No Signal" Message Appears

If the "No Signal" message appears, try the following solutions:
• Turn on the connected computer or video source, and press its play button to begin your presentation, if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• If necessary, turn the projector and the connected computer or video source off and then on again.
• Try a different video cable.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on the Reset menu.
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Displaying From a PC Laptop Displaying From a Mac Laptop
Parent topic: Solving Image or Sound Problems
Related references
Projector Reset Options - Reset Menu
Related tasks
Connecting to an HDMI Video Source
Displaying From a PC Laptop
If you see the "No Signal" message when you display from a PC laptop, you need to set up the laptop to display on an external monitor.
1. Hold down the laptop's Fn key and press the key labeled with a monitor icon or CRT/LCD. (See your
laptop manual for details.) Wait a few seconds for an image to appear. To display on both the laptop's monitor and the projector, try pressing the same keys again.
Note: On Windows 7 or later, hold down the Windows key and press P at the same time, then click Duplicate.
2. If the same image is not displayed by the laptop and projector, check the Windows Display utility to
make sure the external monitor port is enabled and extended desktop mode is disabled. (See your computer or Windows manual for instructions.)
3. If necessary, check your video card settings and set the multiple display option to Clone, Mirror, or
Duplicate.
Parent topic: Solutions When "No Signal" Message Appears
Displaying From a Mac Laptop
If you see the "No Signal" message when you display from a Mac laptop, you need to set up the laptop for mirrored display. (See your laptop manual for details.)
1. Open the System Preferences utility and select Displays, Display, or Color LCD.
2. Click the Arrange or Arrangement tab.
3. Select the Mirror Displays checkbox.
Parent topic: Solutions When "No Signal" Message Appears
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Solutions When the Image is Not Rectangular

If the projected image is not evenly rectangular, try the following solutions:
• Place the projector directly in front of the center of the screen, facing it squarely, if possible.
• If you adjusted the projector height using the projector foot, press the keystone buttons on the projector to adjust the image shape.
• Adjust the image shape using the keystone settings in the projector's menu.
• Adjust the Quick Corner setting to correct the image shape.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Adjusting the Image Height Correcting Image Shape with H/V Keystone Correcting Image Shape with Quick Corner

Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:
• If you zoomed into or out of the image using the Zoom setting, press the return button on the projector remote control until the projector returns to a full display.
• Check the cables connecting the computer or video source to the projector. Try connecting different cables.
• Check your computer display settings to disable dual display and set the resolution within the projector's limits. (See your computer manual for details.)
• Check the resolution assigned to your presentation files to see if they are created for a different resolution than you are projecting in. (See your software help for details.)
• Make sure you selected the correct Projection setting.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Connecting to an HDMI Video Source
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Resizing the Image Using Zoom

Solutions When the Image Contains Noise or Static

If the projected image seems to contain electronic interference (noise) or static, try the following solutions:
• Check the cables connecting your computer or video source to the projector. They should be:
• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
• No longer than 24 feet (7.3 m) for HDMI cables
• Try decreasing the Sharpness setting in the Image menu.
• Try adjusting the Noise Reduction or MPEG Noise Reduction setting in the Image menu.
• Select a computer video resolution and refresh rate that are compatible with the projector.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Related tasks
Connecting to an HDMI Video Source

Solutions When the Image is Fuzzy or Blurry

If the projected image is fuzzy or blurry, try the following solutions:
• Adjust the image focus.
• Clean the projection window.
Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the projector warm up to room temperature before using it.
• Try another projection surface.
• Position the projector close enough to the screen, and directly in front of it.
• Adjust the Sharpness setting to improve image quality.
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• If you are projecting from a computer, adjust the computer's resolution to match the projector's native resolution, if possible.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Related tasks
Focusing the Image Using the Focus Lever Cleaning the Projection Window

Solutions When the Image Brightness or Colors are Incorrect

If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
• Try selecting a color mode that best fits the image and environment.
• Check your video source settings.
• Adjust the available settings on the Image menu, such as Brightness, Contrast, Tint, and/or Color Saturation.
• Make sure you selected the correct HDMI Video Range setting in the Image menu.
• Make sure the HDMI cable is securely connected to the projector and your video device. If you connected a long cable, try connecting a shorter cable.
• Position the projector close enough to the screen.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Related tasks
Connecting to an HDMI Video Source Changing the Color Mode

Solutions to Sound Problems

If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projector's volume settings.
• Press the A/V mute button on the projector remote control to resume video and audio if they were temporarily stopped.
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• Check the cable connection between the projector and your video source.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port. If not, you need to connect an audio cable directly to your speaker system.
• HDMI audio is only supported using PCM. Make sure your audio source is set to the PCM setting.
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise. This is normal.
Parent topic: Solving Image or Sound Problems
Related tasks
Shutting Off the Picture and Sound Temporarily Controlling the Volume with the Volume Buttons Connecting to an HDMI Video Source

Solutions to Bluetooth Audio Problems

If you cannot connect to a Bluetooth audio device, try the following solutions:
• Make sure the Bluetooth Audio setting is turned on in the Settings menu. If you are using the projector's speaker or headphones, turn this setting off.
• Select Search Bluetooth Device in the Settings menu when you pair a Bluetooth audio device for the first time or change to another Bluetooth audio device.
• Make sure the Bluetooth audio device is paired to the projector and not to another device.
• Make sure the Bluetooth audio device that is paired to the projector supports copyright protection (SCMS-T) and A2DP.
• Check the volume level on the paired Bluetooth audio device.
• Make sure there are no obstacles between the Bluetooth audio device and the projector and that the Bluetooth audio device is within the specified communication distance. Avoid using the projector near wireless networks, microwave ovens, 2.4 GHz cordless phones, or other devices that use the 2.4 GHz frequency band.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Connecting to a Bluetooth Audio Device
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Solving Projector or Remote Control Operation Problems

Check the solutions in these sections if you have problems operating the projector or remote control.
Solutions to Projector Power or Shut-Off Problems Solutions to Streaming Device Problems Solutions to Remote Control Problems
Parent topic: Solving Problems

Solutions to Projector Power or Shut-Off Problems

If the projector does not come on when you press the power button or it shuts off unexpectedly, try the following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projector's buttons may be locked for security. Unlock the buttons or use the projector remote control to turn on the projector.
• If the projector's laser shuts off unexpectedly, it may have entered standby mode after a period of inactivity. Press the power button to wake the projector and adjust the Sleep Mode setting to change the sleep interval.
• If the projector is installed on a lighting track, disconnect it from the lighting track and plug it into a power outlet to make sure it is working.
• If the projector's light source shuts off, the status light is flashing blue, and the temp light is orange, the projector has overheated and shut off. Check the solutions for this light status.
• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu Projector Light Status
Related tasks
Unlocking the Projector's Buttons
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Solutions to Streaming Device Problems

If you cannot operate the Epson streaming device included with your projector using the projector remote control, try the following solutions:
• Make sure the streaming device is securely connected to the projector's HDMI extension cable and USB power cable.
• Make sure the streaming device is connected to Wi-Fi. You need an Internet connection to view online streaming content.
• Make sure the projector remote control is paired to the streaming device.
• Make sure you are using the projector remote control and not the remote control for Android TV.
Caution: The streaming device included with your projector is designed for use with this projector. Epson takes no responsibility for repair costs incurred by connecting any other streaming device to your projector.
Parent topic: Solving Projector or Remote Control Operation Problems
Related tasks
Pairing the Projector Remote Control

Solutions to Remote Control Problems

If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
• Make sure the projector remote control is paired to the streaming device to operate Android TV features (if applicable).
• Make sure you are using the projector remote control and not the remote control for Android TV.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
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Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation Projector Parts - Remote Control
Related tasks
Replacing the Remote Control Batteries Pairing the Projector Remote Control

Solutions to HDMI Link Problems

If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions:
• Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
• Make sure the cables meet the HDMI CEC standard.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information.
• Make sure the HDMI Link setting is set to On.
• Check if the device is available in the Device Connections list in the Settings menu. If the device does not appear, it does not meet the HDMI CEC standards. Connect a different device.
• Make sure the connected devices are turned on and in standby status. See the documentation supplied with the device for more information.
• If you connected a new device or changed any connections, make sure the CEC function is set for the connected device. You may need to restart the device.
• If you have connected a speaker or receiver, set the output to PCM.
Parent topic: Solving Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Connecting to an HDMI Video Source

Where to Get Help (U.S. and Canada)

If you need to contact Epson for technical support services, use the following support options.
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Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your
projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).
To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer referral in Canada).
Parent topic: Solving Problems

Where to Get Help (Latin America)

If you need to contact Epson for technical support services, use the following support options.
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Internet Support
Visit Epson's support website at epson.com.jm/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e­mail Epson with your questions.
Speak to a Support Representative
Before you call for support, please have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Then call:
Country Telephone
Argentina (54 11) 5167-0300
0800-288-37766
Bolivia* 800-100-116
Brazil 0800-007-5000
Chile (56 2) 2484-3400
Colombia Bogota: (57 1) 592-2200
Other cities: 018000-915235
Costa Rica 800-377-6627
Dominican Republic* 1-888-760-0068
Ecuador* 1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
Mexico Mexico City: (52 55) 1323-2052
Other cities: 01-800-087-1080
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Country Telephone
Nicaragua* 00-1-800-226-0368
Panama* 00-800-052-1376
Paraguay 009-800-521-0019
Peru Lima: (51 1) 418-0210
Other cities: 0800-10-126
Uruguay 00040-5210067
Venezuela (58 212) 240-1111
* Contact your local phone company to call this toll-free number from a mobile phone.
Note: Toll or long distance charges may apply. If your country does not appear on the list, contact the sales office in the nearest country.
Purchase Supplies and Accessories
You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to Or you can contact your nearest sales office as described in "Where to Get Help".
Parent topic: Solving Problems
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