Epson Ecotank Pro ET-5850 User Manual

ET-5800/ET-5850/ET-5880 User's Guide

ET-5800/ET-5850/ET-5880 User's Guide .................................................................................................. 15

Product Basics .......................................................................................................................................... 16

Using the Control Panel ..................................................................................................................... 16

Control Panel Buttons and Lights .................................................................................................. 17

The LCD Screen ....................................................................................................................... 18

Status Icon Information ............................................................................................................. 18

Entering Characters on the LCD Screen................................................................................... 19

Job/Status Screen..................................................................................................................... 21

Viewing Animations................................................................................................................... 21

Selecting the Date and Time ......................................................................................................... 22

Selecting Your Country or Region ................................................................................................. 23

Setting a Password and Locking the Control Panel ....................................................................... 24

Using Presets............................................................................................................................ 25

Setting User Feature Restrictions (Access Control) ...................................................................... 28

Changing LCD Screen Language.................................................................................................. 29

Adjusting Control Panel Sounds.................................................................................................... 30

Adjusting the Screen Brightness.................................................................................................... 31

Turning Off the Operation Time Out Setting .................................................................................. 32

Preventing PC Connection via USB .............................................................................................. 33

Product Parts Locations ..................................................................................................................... 33

Product Parts - Front ..................................................................................................................... 34

Product Parts - Inside .................................................................................................................... 36

Product Parts - Back...................................................................................................................... 38

Using Power Saving Settings ............................................................................................................. 38

Changing the Sleep Timer Settings ............................................................................................... 39

Changing the Power Off Timer Settings ........................................................................................ 40

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 40

Setting Up Epson Connect Services.............................................................................................. 41

Using Epson Email Print ............................................................................................................... 42

Using the Epson iPrint Mobile App ................................................................................................ 43

Using Epson Remote Print ........................................................................................................... 43

Using Epson Scan to Cloud........................................................................................................... 44

Using AirPrint .................................................................................................................................... 45

Android Printing Using the Epson Print Enabler ................................................................................ 45

Using Fire OS Printing ....................................................................................................................... 46

Using Windows 10 Mobile Printing .................................................................................................... 46

Using Epson Print and Scan App with Windows Tablets ................................................................... 47

Using the Mopria Print Service .......................................................................................................... 47

Wi-Fi or Wired Networking........................................................................................................................ 49

Network Security Recommendations ................................................................................................. 49

Wi-Fi Infrastructure Mode Setup......................................................................................................... 50

Selecting Wireless Network Settings from the Control Panel ........................................................ 51

Wi-Fi Direct Mode Setup .................................................................................................................... 53

Enabling Wi-Fi Direct Mode (Simple AP) ....................................................................................... 54

Modifying the Wi-Fi Direct Network Name or Password ................................................................ 55

Wi-Fi Protected Setup (WPS)............................................................................................................. 58

Using WPS to Connect to a Network ............................................................................................. 58

Printing a Network Status Sheet......................................................................................................... 59

Printing a Network Connection Report ............................................................................................... 60

Network Connection Report Codes and Messages ....................................................................... 62

Configuring Email Server Settings...................................................................................................... 67

Changing or Updating Network Connections ..................................................................................... 69

Accessing the Web Config Utility................................................................................................... 69

Changing a USB Connection to a Wi-Fi Connection...................................................................... 70

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 70

Connecting to a New Wi-Fi Router ................................................................................................ 70

Disabling Wi-Fi Features ............................................................................................................... 71

Enabling PCL or PostScript Printing ....................................................................................................... 73

Installing the PCL Driver - Windows .................................................................................................. 73

Installing the PostScript (PS3) Printer Software - Windows ............................................................... 75

Installing the PostScript (PS3) Printer Software - Mac ....................................................................... 75

Selecting PDL (Page Description Language) Settings ....................................................................... 76

PDL Print Configuration Options.................................................................................................... 77

Selecting Printer Language and Interface Settings ............................................................................ 79

Printing Language and Interface Options ...................................................................................... 80

Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... 81

Loading Paper ........................................................................................................................................... 83

Loading Paper in the Cassettes ......................................................................................................... 83

Paper Loading Capacity..................................................................................................................... 86

Double-sided Printing Capacity.......................................................................................................... 90

Compatible Epson Papers.................................................................................................................. 92

Paper or Media Type Settings - Printing Software.............................................................................. 93

Selecting the Paper Settings for Each Source - Control Panel ........................................................... 94

Paper Type Settings - Control Panel ............................................................................................. 95

Selecting Default Paper Settings - Administrator................................................................................ 96

Selecting the Default Printer Settings ............................................................................................ 96

Paper Source Settings Options................................................................................................. 97

Selecting the Universal Print Settings............................................................................................ 98

Universal Print Settings Options ............................................................................................... 99

Placing Originals on the Product ........................................................................................................... 100

Placing Originals on the Scanner Glass ........................................................................................... 100

Placing Originals in the Automatic Document Feeder ...................................................................... 101

Copying .................................................................................................................................................... 105

Copying Documents or Photos......................................................................................................... 105

Copying Options............................................................................................................................... 106

Printing from a Computer ....................................................................................................................... 110

Printing with the Standard Epson Printer Software - Windows ......................................................... 110

Selecting Basic Print Settings - Windows .................................................................................... 111

Paper Source Options - Windows ........................................................................................... 114

Print Quality Options - Windows ............................................................................................. 114

Multi-Page Printing Options - Windows................................................................................... 114

Selecting Double-sided Printing Settings - Windows ................................................................... 115

Double-sided Printing Options - Windows............................................................................... 118

Print Density Adjustments - Windows ..................................................................................... 118

Selecting Additional Layout and Print Options - Windows ........................................................... 119

Custom Color Correction Options - Windows.......................................................................... 121

Image Options and Additional Settings - Windows.................................................................. 122

Header/Footer Settings - Windows ......................................................................................... 122

Selecting a Printing Preset - Windows......................................................................................... 124

Selecting Extended Settings - Windows ...................................................................................... 126

Extended Settings - Windows ................................................................................................. 127

Printing Your Document or Photo - Windows............................................................................... 128

Locking Printer Settings - Windows ............................................................................................. 129

Locked Setting Options........................................................................................................... 131

Entering a User ID and Password for Printing ............................................................................. 132

Selecting Default Print Settings - Windows.................................................................................. 134

Changing the Language of the Printer Software Screens ....................................................... 135

Changing Automatic Update Options .......................................................................................... 136

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 137

Selecting Print Settings - Windows 10 S...................................................................................... 137

Printing with the Epson Standard Printer Software - Mac................................................................. 141

Selecting Basic Print Settings - Mac ........................................................................................... 142

Paper Source Options - Mac................................................................................................... 145

Print Quality Options - Mac ..................................................................................................... 145

Selecting Page Setup Settings - Mac .......................................................................................... 146

Selecting Print Layout Options - Mac........................................................................................... 147

Selecting Double-sided Printing Settings - Mac........................................................................... 147

Double-sided Printing Options and Adjustments - Mac........................................................... 149

Selecting Printing Preferences - Mac .......................................................................................... 149

Printing Preferences - Mac...................................................................................................... 150

Printing Your Document or Photo - Mac ...................................................................................... 151

Checking Print Status - Mac.................................................................................................... 152

Setting Up Printing on a Chromebook .............................................................................................. 153

Printing with the PCL Printer Software - Windows............................................................................ 153

Synchronizing Printer Settings - PCL Driver - Windows .............................................................. 153

Selecting Basic Print Settings - PCL Driver - Windows................................................................ 154

Selecting Default Print Settings - PCL Driver - Windows ............................................................. 156

Locking Printer Settings - PCL Driver - Windows......................................................................... 158

PCL Driver Locked Setting Options ........................................................................................ 159

Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 160

Selecting Basic Print Settings - PostScript Printer Software - Windows ...................................... 161

Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 163

Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 164

Selecting Basic Print Settings - PostScript Printer Software - Mac ............................................. 164

Cancelling Printing Using a Product Button...................................................................................... 169

Scanning .................................................................................................................................................. 170

Starting a Scan................................................................................................................................. 170

Starting a Scan Using the Product Control Panel ........................................................................ 170

Scanning to Email ................................................................................................................... 172

Scanning to a Connected Computer ....................................................................................... 174

Scanning to a Memory Device ................................................................................................ 175

Scanning to the Cloud............................................................................................................. 177

Control Panel Scanning Options............................................................................................. 179

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 181

Creating a Shared Network Folder.......................................................................................... 181

Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 183

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 184

Scanning to a Network Folder or FTP Server.......................................................................... 185

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 188

Starting a Scan from a Scanning Program................................................................................... 190

Starting a Scan from a Smart Device........................................................................................... 192

Entering a User ID and Password for Scanning........................................................................... 192

Scanning a Document in Epson ScanSmart..................................................................................... 193

Saving a Scan ............................................................................................................................. 196

Attaching a Scan to Email............................................................................................................ 197

Sending a Scan to a Cloud Service ............................................................................................. 198

Printing a Scan ............................................................................................................................ 200

Selecting Epson ScanSmart Settings............................................................................................... 201

Changing the Epson Product....................................................................................................... 201

Changing the Scan Settings ........................................................................................................ 202

Changing the File Name Settings ................................................................................................ 205

Changing the Save Settings ........................................................................................................ 206

Save Settings.......................................................................................................................... 208

Customizing Action Icons ............................................................................................................ 210

Scanning in Epson Scan 2 ............................................................................................................... 211

Available Document Source Settings .......................................................................................... 214

Additional Scanning Settings - Main Settings Tab ....................................................................... 214

Additional Scanning Settings - Advanced Settings Tab............................................................... 215

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 216

Image Format Options................................................................................................................. 218

Scan Resolution Guidelines ........................................................................................................ 218

Faxing....................................................................................................................................................... 220

Connecting a Telephone or Answering Machine.............................................................................. 220

Setting Up Fax Features .................................................................................................................. 223

Setting Up Basic Fax Features .................................................................................................... 223

Using the Fax Setup Wizard ................................................................................................... 223

Selecting the Line Type........................................................................................................... 225

Setting the Number of Rings to Answer .................................................................................. 226

Selecting Advanced Fax Settings................................................................................................ 227

Basic Settings - Fax ................................................................................................................ 228

Send Settings - Fax................................................................................................................. 229

Receive Settings - Fax............................................................................................................ 230

Report Settings - Fax .............................................................................................................. 232

Security Settings - Fax............................................................................................................ 233

Setting Up the Fax Utility - Windows............................................................................................ 234

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 236

Setting Up Contacts and Contact Groups......................................................................................... 237

Creating a Contact....................................................................................................................... 238

Editing or Deleting a Contact ....................................................................................................... 240

Creating a Contact Group............................................................................................................ 241

Editing or Deleting a Contact Group ............................................................................................ 243

Sending Faxes ................................................................................................................................. 245

Sending Faxes from the Product Control Panel........................................................................... 245

Sending a Fax Using the Keypad, Contact List, or History...................................................... 245

Fax Sending Options .............................................................................................................. 248

Sending a Fax at a Specified Time ......................................................................................... 250

Sending a Fax on Demand ..................................................................................................... 251

Sending a Stored Fax ............................................................................................................. 253

Dialing Fax Numbers from a Connected Telephone ............................................................... 254

Sending Faxes Using the Fax Utility - Windows .......................................................................... 255

Sending Faxes Using the Fax Utility - Mac .................................................................................. 257

Receiving Faxes............................................................................................................................... 260

Fax Reception ............................................................................................................................. 260

Receiving Faxes Automatically ................................................................................................... 261

Receiving Faxes Manually........................................................................................................... 261

Forwarding Received Faxes........................................................................................................ 262

Receiving a Fax by Polling .......................................................................................................... 263

Viewing a Fax on the LCD Screen (Using the Fax Box)............................................................... 264

Checking Fax Status ....................................................................................................................... 265

Printing Fax Reports......................................................................................................................... 266

Fax Report Options ..................................................................................................................... 267

Using External USB Devices with Your Product................................................................................... 269

Connecting a USB Device................................................................................................................ 269

USB Device Photo File Specifications ......................................................................................... 269

Disconnecting a USB Device............................................................................................................ 270

Refilling Ink and Replacing the Maintenance Box ................................................................................ 271

Ink Safety Precautions ..................................................................................................................... 271

Checking the Ink and Maintenance Box Levels................................................................................ 273

Checking the Ink Levels on Your Product.................................................................................... 273

Checking Maintenance Box Status on the LCD Screen............................................................... 274

Checking Ink and Maintenance Box Levels - Windows ............................................................... 274

Checking Ink and Maintenance Box Levels - Mac ....................................................................... 276

Disabling Special Offers with Windows ....................................................................................... 277

Purchase Epson Ink and Maintenance Box...................................................................................... 278

Ink Bottle and Maintenance Box Part Numbers ........................................................................... 279

Refilling the Ink Tanks ...................................................................................................................... 279

Maintenance Box Replacement ....................................................................................................... 284

Adjusting Print Quality............................................................................................................................ 286

Print Head Maintenance................................................................................................................... 286

Print Head Nozzle Check............................................................................................................. 286

Checking the Nozzles Using the Product Control Panel ......................................................... 286

Checking the Nozzles Using a Computer Utility...................................................................... 288

Print Head Cleaning .................................................................................................................... 290

Cleaning the Print Head Using the Product Control Panel ...................................................... 291

Cleaning the Print Head Using a Computer Utility................................................................... 292

Print Quality Adjustment................................................................................................................... 294

Adjusting the Print Quality Using the Product Control Panel........................................................ 295

Power Cleaning................................................................................................................................ 296

Power Cleaning Using a Computer Utility.................................................................................... 297

Power Cleaning Using the Product Control Panel ....................................................................... 298

Cleaning the Paper Guide ................................................................................................................ 299

Cleaning and Transporting Your Product ............................................................................................. 301

Cleaning Your Product ..................................................................................................................... 301

Transporting Your Product ............................................................................................................... 304

Solving Problems .................................................................................................................................... 310

Checking for Software Updates........................................................................................................ 310

Product Status Messages ................................................................................................................ 311

Running a Product Check ................................................................................................................ 313

Resetting Control Panel Defaults ..................................................................................................... 315

Solving Setup Problems ................................................................................................................... 316

Product Does Not Turn On or Off................................................................................................. 316

Noise After Filling the Ink............................................................................................................. 316

Software Installation Problems .................................................................................................... 317

Solving Network Problems ............................................................................................................... 317

Product Cannot Connect to a Wireless Router or Access Point .................................................. 318

Network Software Cannot Find Product on a Network................................................................. 319

Product Does Not Appear in Mac Printer Window ....................................................................... 320

Wireless Network Connection is Unstable on a Mac ................................................................... 320

Cannot Print Over a Network....................................................................................................... 321

Cannot Scan Over a Network ...................................................................................................... 322

Solving Copying Problems ............................................................................................................... 322

Product Makes Noise, But Nothing Copies.................................................................................. 323

Product Makes Noise When It Sits for a While............................................................................. 323

Originals Do Not Feed From the Automatic Document Feeder.................................................... 323

Solving Paper Problems................................................................................................................... 324

Paper Feeding Problems............................................................................................................. 325

Paper Jams Inside the Product.................................................................................................... 326

Paper Ejection Problems ............................................................................................................. 326

Solving Problems Printing from a Computer..................................................................................... 326

Nothing Prints.............................................................................................................................. 327

Product Icon Does Not Appear in Windows Taskbar ................................................................... 328

Printing is Slow ............................................................................................................................ 329

Solving Page Layout and Content Problems.................................................................................... 330

Inverted Image............................................................................................................................. 331

Too Many Copies Print ................................................................................................................ 331

Blank Pages Print ........................................................................................................................ 331

Incorrect Margins on Printout....................................................................................................... 332

Incorrect Characters Print............................................................................................................ 332

Incorrect Image Size or Position.................................................................................................. 333

Slanted Printout........................................................................................................................... 333

Solving Print Quality Problems......................................................................................................... 334

White or Dark Lines in Printout .................................................................................................... 334

Blurry or Smeared Printout .......................................................................................................... 335

Faint Printout or Printout Has Gaps ............................................................................................. 337

Grainy Printout............................................................................................................................. 338

Incorrect Colors ........................................................................................................................... 339

Solving Scanning Problems ............................................................................................................. 340

Scanning Software Does Not Operate Correctly ......................................................................... 340

Cannot Start Epson Scan 2 ......................................................................................................... 341

Scanning is Slow ......................................................................................................................... 342

Cannot Save a Scan to a Shared Folder Over a Network............................................................ 342

Solving Scanned Image Quality Problems ....................................................................................... 344

Image Consists of a Few Dots Only............................................................................................. 344

Line of Dots Appears in All Scanned Images............................................................................... 345

Straight Lines in an Image Appear Crooked ................................................................................ 345

Scanned Image Quality Problems ............................................................................................... 345

Image Colors are Patchy at the Edges ........................................................................................ 347

Ripple Patterns Appear in an Image ............................................................................................ 347

Scanned Image Edges are Cropped ........................................................................................... 347

Solving Faxing Problems.................................................................................................................. 347

Cannot Send or Receive Faxes................................................................................................... 348

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 350

Fax Memory Full Error Appears................................................................................................... 350

Sent Fax is Received in an Incorrect Size ................................................................................... 351

Received Fax is Not Printed ........................................................................................................ 351

Solving USB Device Problems ......................................................................................................... 352

Cannot View or Print from a USB Device..................................................................................... 352

Cannot Save Files on a USB Device ........................................................................................... 352

Cannot Transfer Files To or From a USB Device......................................................................... 353

Uninstall Your Product Software....................................................................................................... 353

Uninstalling Product Software - Windows.................................................................................... 353

Uninstalling Product Software - Mac............................................................................................ 354

Where to Get Help............................................................................................................................ 355

Technical Specifications ........................................................................................................................ 357

Windows System Requirements ...................................................................................................... 357

Mac System Requirements .............................................................................................................. 358

Paper Specifications ........................................................................................................................ 359

Printable Area Specifications ........................................................................................................... 360

Automatic Document Feeder (ADF) Specifications .......................................................................... 361

Scanning Specifications ................................................................................................................... 362

Fax Specifications ............................................................................................................................ 362

Ink Specifications ............................................................................................................................. 363

Dimension Specifications ................................................................................................................. 364

Electrical Specifications ................................................................................................................... 364

Environmental Specifications ........................................................................................................... 365

Interface Specifications .................................................................................................................... 365

External USB Device Specifications................................................................................................. 365

Network Interface Specifications ...................................................................................................... 367

Safety and Approvals Specifications ................................................................................................ 369

Notices ..................................................................................................................................................... 371

Important Safety Instructions............................................................................................................ 371

General Product Safety Instructions ............................................................................................ 371

Wireless Connection Safety Instructions ..................................................................................... 373

LCD Screen Safety Instructions................................................................................................... 373

Telephone Equipment Safety Instructions ................................................................................... 374

FCC Compliance Statement............................................................................................................. 374

Binding Arbitration and Class Waiver ............................................................................................... 377

Trademarks...................................................................................................................................... 380

Copyright Notice............................................................................................................................... 381

libTIFF Software Acknowledgment.............................................................................................. 381

A Note Concerning Responsible Use of Copyrighted Materials................................................... 382

Default Delay Times for Power Management for Epson Products ............................................... 382

Copyright Attribution.................................................................................................................... 382

ET-5800/ET-5850/ET-5880 User's Guide

Welcome to the ET-5800/ET-5850/ET-5880 User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Preventing PC Connection via USB

Parent topic: Product Basics

Control Panel Buttons and Lights

The power button and power light

The home button

3 The LCD screen

The help button

The output tray button

The received fax light

The LCD Screen Status Icon Information Entering Characters on the LCD Screen Job/Status Screen Viewing Animations

Parent topic: Using the Control Panel

The LCD Screen

1 Displays various status information; select an icon to check its status or adjust its settings

2 Menu options

3 Select to display the Job/Status menu

4 Select a tab to view different options and settings

5 Setting options

6 Displays available buttons

Parent topic: Control Panel Buttons and Lights

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.

Icons Description

Displays the maintenance box status screen.

Icons Description

Displays the network connection status; select the icon to set up or change your network connection.

• The product is not connected to a wired (Ethernet) network.

• The product is connected to a wired (Ethernet) network.

• The product is not connected to a wireless network.

• The product is searching for an SSID or experiencing a wireless network connection issue.

• The product is connected to a wireless network; the number of bars indicates the connection's signal strength.

• Wi-Fi Direct is not enabled.

• Wi-Fi Direct is enabled.

The Quiet Mode setting is enabled or disabled. Select the icon to change the setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing, but print speed may also be reduced.

Displays the Fax Data Information screen.

Displays additional information or instructions, such as loading paper or placing a document on the scanner; select the icon to display the information.

There is a problem with the indicated setting; select the icon for information on resolving the problem.

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

1 Displays the character count

2 Moves the cursor left or right

3 Switches between uppercase and lowercase characters, numbers and symbols

4 Switches between characters and numbers or symbols

5 Displays a list of common domain names to choose from

6 Enters a space

7 Select when you are finished

8 Deletes the previous character

Parent topic: Control Panel Buttons and Lights

Job/Status Screen

You can press the Job/Status button to view the status of your product or print jobs.

1 Select to view active jobs or the job history

2 Select a job filter

3 Displays a list of ongoing jobs or the job history

4 Displays approximate maintenance box level

5 Displays any errors; select the error for details

Parent topic: Control Panel Buttons and Lights

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.

1. Select the help icon.

2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.

3. Select a topic from the list of available topics and follow the on-screen instructions.

Parent topic: Control Panel Buttons and Lights

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Date/Time Settings.

You see a screen like this:

3. Select Daylight Saving Time.

4. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

5. Select Date/Time.

6. Select the date format you want to use.

7. Use the numeric keypad to enter the current date.

8. Select the time format you want to use.

9. Use the numeric keypad to enter the current time.

Parent topic: Using the Control Panel

Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.

Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Country/Region.

You see a screen like this:

3. Scroll up or down, if necessary, and select your country or region.

You see a confirmation screen.

4. If the setting is correct, select Yes. (If not, select No and retry.)

Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:

• Network settings

• Web Service settings

• Scan settings

• System Administration settings

• Fax settings

• Web Config settings

• EpsonNet Config settings

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings > General Settings > System Administration > Security Settings > Admin Settings > Admin Password > Register.

You see a screen like this:

Using Presets

3. Use the displayed keyboard to enter a password and select OK.

4. Enter your password again to confirm.

Note: Keep a copy of your password in a safe place.

5. Select OK.

6. Turn Lock Setting on.

When the control panel is locked, you must enter the password to access any of the locked settings.

Note: If you forget your password, contact Epson for assistance.

Using Presets

Parent topic: Using the Control Panel

Related tasks

Setting User Feature Restrictions (Access Control)

You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.

Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Presets.

You see a screen like this:

3. Select Add New. Enter the Administrator password, if necessary.

Note: You can save up to 50 presets.

4. Select the function for which you want to set up a preset.

You see the main screen for that function, such as the Copy screen:

5. Select the settings you want to save and select Register.

You see a screen like this:

6. Select Name.

You see a screen like this:

7. Use the displayed keyboard to enter a name for the preset and select OK.

8. Select OK.

When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.

Parent topic: Setting a Password and Locking the Control Panel

Related tasks

Entering Characters on the LCD Screen

Setting User Feature Restrictions (Access Control)

Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel.

After you setup feature restrictions, you must enable them using the product control panel.

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Scroll down and select System Administration > Security Settings > Access Control.

4. Select On.

5. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function.

Parent topic: Using the Control Panel

Related tasks

Setting a Password and Locking the Control Panel Entering a User ID and Password for Scanning Entering a User ID and Password for Printing

Changing LCD Screen Language

You can change the language used on the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Select Basic Settings.

4. Scroll down and select Language.

5. Select a language.

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Sound.

You see a screen like this:

3. Do one of the following:

• To mute all control panel sounds, turn the Mute setting on.

• To select a specific sound level, select Normal Mode or Quiet Mode.

Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.

4. If you did not mute the sounds, select Button Press to adjust the volume level.

5. Press to decrease or to increase the sound.

6. Select OK to exit.

Note: You can also adjust the Sound Type and the sound level for various product functions.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Select Basic Settings > LCD Brightness.

4. Press the – or + icons to decrease or increase the brightness.

5. Select OK to exit.

Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Select Basic Settings.

4. Scroll down and set Operation Time Out to Off.

Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > PC Connection via USB.

You see a screen like this:

3. Select Disable.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.

1 Automatic Document Feeder (ADF) cover

2 ADF edge guides

3 ADF input tray

4 ADF input support

5 ADF output tray

6 Paper cassette 1

7 Paper cassette 2

1 Paper support and extension

2 Rear paper feed edge guides

3 Rear paper feed slot (paper tray)

4 Output tray

5 Paper cassette edge guides

6 Paper cassette

Parent topic: Product Parts Locations

Product Parts - Inside

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.

1 Document cover

2 Scanner glass

3 Control panel

4 USB Type A port for external devices

5 Ink tank cover

6 Ink tanks

7 Ink tank cap

1 Maintenance box cover

2 Scanner unit

3 Print head

4 Transportation lock

5 Inner cover

Parent topic: Product Parts Locations

Product Parts - Back

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.

1 Rear cover

2 AC inlet

3 Line port

4 USB port

5 LAN port

6 EXT. port

Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Sleep Timer.

You see a screen like this:

3. Do one of the following:

• Select the – or + icon to decrease or increase the number of minutes.

• Select the number of minutes on the LCD screen, select the number of minutes from the on-

screen keypad, and select OK.

4. Select OK.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Power Off Timer.

You see a screen like this:

3. Select a time period between 30minutes and 12h (12 hours).

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Select Web Service Settings > Epson Connect Services.

You see a screen like this:

4. Select Register.

5. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking Selecting Default Paper Settings - Administrator

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners.

1. Connect your Epson product to your wireless network. See the link below.

2. Download the Epson Print and Scan app from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open the Epson Print and Scan app and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.

Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada).

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Mopria Print Service app from Google Play.

Note: On some Samsung Galaxy devices, Mopria may come preinstalled.

3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on your current connection settings.

5. Select Wi-Fi Setup Wizard.

6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keyboard to enter your network name.

7. Select the Enter Password field and enter your wireless password using the on-screen keyboard.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and

lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select .

• To enter a space, select Space.

8. Select OK when you finish entering your password.

9. Confirm the displayed network settings and select Start Setup to save them.

10. Do one of the following:

• If setup was successful, select Close to exit.

• If setup was unsuccessful, select Print Check Report to print a network setup report or select Re-

enter to re-enter your network name and password.

11. Press the home icon to return to the Home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Enabling Wi-Fi Direct Mode (Simple AP) Modifying the Wi-Fi Direct Network Name or Password

Parent topic: Wi-Fi or Wired Networking

Enabling Wi-Fi Direct Mode (Simple AP)

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point.

Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

You see this screen:

5. Do one of the following to complete Wi-Fi Direct setup:

• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the

instructions on your device. Select Next on the LCD screen to display your product information, then open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.

• For Android devices, select Android. Open the compatible Epson printing app on your device and

select your product. Select Complete on the LCD screen.

• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network

name (SSID) displayed on the LCD screen and enter the password shown. Select Next on the LCD screen to display your product information, then follow the instructions on the LCD screen.

The Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is enabled on the product.

Parent topic: Wi-Fi Direct Mode Setup

Modifying the Wi-Fi Direct Network Name or Password

You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network.

Note: If you are printing from a computer, make sure you installed the network software as described on

the Start Here sheet.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Change.

You see this screen:

6. Do one of the following:

• To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select

Change, then use the on-screen keyboard to enter the new network name.

• To change the Wi-Fi Direct password, select Change Password and select Yes. Use the on-

screen keyboard to enter your new Wi-Fi Direct password.

Note: Your password must be at least 8 and no more than 22 characters long.

Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will

be disconnected when you change the network name or password.

7. When entering your Wi-Fi Direct network name or password, do the following:

• To move the cursor, press the left or right arrow.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select .

• To enter a space, select Space.

• To finish entering your network name or password, select OK.

8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

Note: Make a note of the SSID and password that appear.

9. Press the home button to return to the Home screen.

Computers and wireless devices can now access the product using the new network name and password.

Parent topic: Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup or Change Settings.

5. Select Push Button Setup (WPS).

6. Follow the instructions on the LCD screen to complete WPS setup.

Note: Make sure you press Start Setup within two minutes of activating WPS on your router.

7. Press the home icon to return to the Home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the cassette.

2. Press the home icon, if necessary.

3. Select Settings > General Settings > Network Settings.

You see a screen like this:

4. Select Network Status > Print Status Sheet.

5. Select Print.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the lower cassette.

2. Press the home icon, if necessary.

3. Select Settings > General Settings > Network Settings.

You see a screen like this:

4. Select Connection Check.

5. Select Print Check Report to print the network connection report.

Examine any error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

E-1

Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.

If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.

Error code and message Solution

E-2, E-3, or E-7

No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.

Check the following:

• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.

• Turn off the router or access point, wait about 10 seconds, and turn it on again.

• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.

• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.

• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.

• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.

• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.

• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Error code and message Solution

E-5

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.

E-6

MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.

If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

• WPA3-SAE (AES)

• WPA2/WPA3-Enterprise

If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.

If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.

E-8

Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.

If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.

You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.

Error code and message Solution

E-9

Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

E-10

Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Make sure your computer or network device are turned on. Also make sure that you can access the Internet and other devices on the same network from the devices you are trying to connect to your product.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.

Make sure other devices on the network are turned on and do the following:

• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.

• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCPassigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.

E-11

Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.

Error code and message Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-IP address, subnet mask, or default gateway setup is correct

Contact your network administrator for assistance.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-Connection and network setup of the PC or other device is correct

Contact your network administrator for assistance.

Make sure other devices on the network are turned on and do the following:

• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.

• Confirm that the subnet mask and default gateway addresses for other devices are the same.

• Make sure the IP address does not conflict with other devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Network Environment Messages

Message Solution

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer.

Parent topic: Printing a Network Connection Report

Configuring Email Server Settings

To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the product control panel.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.

You can connect up to 8 computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.

Change the Wi-Fi Direct SSID.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Network Settings.

You see a screen like this:

3. Select Advanced > Email Server > Server Settings.

You see a screen like this:

4. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.

5. Select Proceed to save your settings.

6. Select Close to exit.

7. Select Connection Check to verify the connection to the email server.

Parent topic: Wi-Fi or Wired Networking

Related tasks

Scanning to Email Forwarding Received Faxes

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

Note: For more information on the Web Config utility, see the Administrator's Guide.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Start Setup to disable Wi-Fi.

8. Select Close.

Parent topic: Changing or Updating Network Connections

Enabling PCL or PostScript Printing

Before enabling PCL or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet (ET-5880).

To download the PCL or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

Installing the PCL Driver - Windows Installing the PostScript (PS3) Printer Software - Windows Installing the PostScript (PS3) Printer Software - Mac Selecting PDL (Page Description Language) Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Status Sheet

Installing the PCL Driver - Windows

The PCL driver can be installed on a Windows computer. Before enabling PCL printing on your product, make sure you have installed the software as described on the Start Here sheet.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software. Depending on your model, not all printer languages may be supported.

1. To download the PCL file, visit epson.com/support (U.S.), epson.ca/support (Canada), or

epson.com.jm/support (Caribbean) and select your product.

2. After downloading the installer file, double-click the downloaded file to install the software.

3. Follow the on-screen instructions until you see this screen:

4. If your product is already connected to a network, select Yes: Network connection and click OK.

You see a screen like this:

5. Make sure your product is selected, and click OK.

A message appears when the installation is complete.

6. If your product is not connected to a network, select No: USB connection and click OK. Connect a USB cable to your product's USB port, and connect the other end of the cable to your computer.

A message appears when the installation is complete.

Parent topic: Enabling PCL or PostScript Printing

Installing the PostScript (PS3) Printer Software - Windows

If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.

1. To download the PS3/Postscript software package, visit epson.com/support (U.S.),

epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

2. After downloading the installer file, double-click the downloaded file to install the software.

3. Click OK.

4. Click Accept.

5. Click Install.

6. Click Next and follow the on-screen instructions.

Parent topic: Enabling PCL or PostScript Printing

Installing the PostScript (PS3) Printer Software - Mac

If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.

1. To download the PS3 Postscript software package, visit epson.com/support (U.S.),

epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

2. After downloading the installer file, double-click the downloaded file to install the software.

3. Double-click EPSON.

4. Click Continue on the next two screens.

5. Click Agree.

6. Click Install.

7. If necessary, enter the administrator password.

8. Click Start and follow the on-screen instructions.

Parent topic: Enabling PCL or PostScript Printing

Selecting PDL (Page Description Language) Settings

You can select settings for PCL and PostScript printing using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > PDL Print Configuration.

You see a screen like this:

3. Select one of the options shown above, then select the PDL print configuration options you want to use.

4. When you are finished, press the home return to the Home screen.

PDL Print Configuration Options

Parent topic: Enabling PCL or PostScript Printing

PDL Print Configuration Options

Select the PDL Print Configuration options you want to use for PCL or PostScript printing.

Common Settings menu

Option Available

settings

Paper Size Various sizes Sets the default paper size for PCL or PostScript

Paper Type Various paper

types

Orientation Portrait Sets the default orientation for PCL or PostScript

Landscape

Quality Draft Sets the quality for PCL or PostScript printing

Standard

Best

Ink Save Mode On/Off Saves ink by reducing print density

Print Order Last Page on

Top

First Page on Top

Number of Copies 1 to 999 Selects the number of copies to print

Binding Margin Left Edge Specifies the binding edge for double-sided documents

Description

printing

Sets the default paper type for PCL or PostScript printing

printing

Starts printing from the first page of a file

Starts printing from the last page of a file

Top Edge

Auto Paper Ejection On/Off Ejects paper automatically when printing is stopped

during a print job

2-Sided Printing On/Off Selects duplex printing

PCL Menu

Option Available

Description

settings

Font Source Resident Uses a font preinstalled on the printer

Download Uses a font you have downloaded

Font Number 0 to 111 Selects the default font number for the default font

source

Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and

fixed-pitch (availability depends on font source and number settings)

Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and

proportional (availability depends on font source and number settings)

Symbol Set Various Selects the default symbol set. If the selected font is not

available for the selected symbol set, the font source and number are replaced with IBM-US (the default setting).

Form 5 to 128 lines Sets the number of lines for the selected paper size and

orientation. Changes the line spacing (VMI) stored in the printer. Later changes in page size or orientation cause changes in the Form value based on the stored VMI.

CR Function CR Selects the line feed command when printing with a

CR+LF

driver from a specific operating system

LF Function LF

CR+LF

Paper Source Assign 4 Makes the paper source select command compatible

with HP LaserJet 4

4K Makes the paper source select command compatible

with HP LaserJet 4000, 5000, and 8000

5S Makes the paper source select command compatible

with HP LaserJet 5S

PS Menu

Option Available

settings

Error Sheet On/Off Prints a sheet showing the status when errors occur

Coloration Color Selects the color mode for PostScript printing

Mono

Binary On/Off Enable when printing files that contain binary images

PDF Page Size Various sizes Selects the paper size when printing a PDF file. If Auto

Parent topic: Selecting PDL (Page Description Language) Settings

Description

during PostScript or PDF printing

(available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII.

is selected, the paper size is determined based on the size of the first page.

Selecting Printer Language and Interface Settings

You can select printer language and interface settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

You see a screen like this:

3. Select the printing language and interface options for your connection type.

4. When you are finished, press the home button to return to the Home screen.

Printing Language and Interface Options

Parent topic: Enabling PCL or PostScript Printing

Printing Language and Interface Options

Select the printing language and interface options you want to use.

Main Printer Settings menu

Option Available

settings

PC Connection via USB Enable Select whether to allow USB communication with the

Disable

USB I/F Timeout Setting 0 to 300 seconds Specify the length of time before ending USB

Description

product

communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication.

Printing Language menu

Option Available

settings

USB Auto

Network

Parent topic: Selecting Printer Language and Interface Settings

PCL

PDF

Description

Select the language for the USB or network interface

Printing a PCL or PS3 (PostScript) Status Sheet

You can print a PCL or PS3 (PostScript) status sheet to confirm the current font information.

1. Press the home button, if necessary.

2. Select Settings > Print Status/Print > Print Status Sheet.

You see a screen like this:

3. Select PS Font List or PCL Font List.

4. Select Print to print the status sheet.

Parent topic: Enabling PCL or PostScript Printing

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper in the Cassettes Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator

Loading Paper in the Cassettes

You can load paper up to this size in the paper cassettes: Legal (8.5 × 14 inches [216 × 356 mm])

1. Make sure the product is not operating and pull out the paper cassette.

2. Slide the side edge guides outward all the way, then slide the side front edge guide to the paper size you are using.

3. Load paper with the printable side facedown.

4. Slide the side edge guides against the paper.

Note: Make sure the paper fits beneath the arrow mark inside the edge guides.

5. Insert the paper cassette all the way into the product.

6. Do one of the following:

• Select the size and type of paper you loaded on the LCD screen.

• Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper

Setting to select the size and type of paper you loaded.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load only plain paper in cassette 2.

• Load paper short edge first, no matter which way your document faces.

• Load the printable side facedown.

• Load letterhead or pre-printed paper top edge first.

• Do not load paper above the line underneath the arrow mark inside the edge guides.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity Paper Specifications

Paper Loading Capacity

As described in the tables below, do not load paper in the paper cassettes above the arrow marks on these stickers inside the cassette:

• Use this guide for standard paper:

• Use this guide for thick paper and envelopes:

Standard and Thick Paper Capacity

You can load up to the following number of sheets in the rear paper feed slot (paper tray):

• 50 sheets of standard paper; load only 1 sheet of paper in a user-defined size between 14 inches

(355.7 mm) and 236 inches (6000 mm) long (available only when printing from a computer)

• 20 sheets of thick paper (25 to 68 lb [91 to 256 g/m2]); load only 1 sheet of thick paper in a user-

defined size between 14 inches (355.7 mm) and 236 inches (6000 mm) long (available only when printing from a computer)

• 10 envelopes

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High-quality plain paper

A4 (8.3 × 11.7 inches [210 × 297 mm]), Letter (8.5 × 11 inches [216 × 279 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])

A5 (5.8 × 8.2 inches [148 × 210 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), B6 (5 × 7.2 inches [128 × 182 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm])

250 50

250 — 50

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High-quality plain paper

User defined (3.5 × 5 inches [89 × 127 mm] to 8.5 × 14 inches [215.9 × 355.6 mm])

User defined (3.5 × 14 inches [89 × 355.7 mm] to 8.5 × 47.2 inches [215.9 × 1200 mm])

User defined (7.5 ×

10.1 inches [182 × 257 mm] to 8.5 × 14 inches [215.9 × 355.6 mm])

User defined (7.5 × 14 inches [182 × 355.7 mm] to 8.5 × 47.2 inches [215.9 × 1200 mm])

User defined (2.5 × 5 inches [64 × 127] to

8.5 × 14 inches [215.9 × 355.6 mm])

250 — —

1 — —

— 250 —

— 1 —

— — 50

User defined (2.5 × 14

— — 1

inches [64 × 355.7] to

8.5 × 236.2 inches [215.9 × 6000 mm])

Envelopes #10 10 — 10

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Thick paper (24 to 43 lb [91 to 160 g/m2])

Supported paper sizes*

User defined (3.5 × 5

50 — 20

50 — — inches [89 × 127 mm] to 8.5 × 14 inches [215.9 × 355.6 mm])

User defined (3.5 × 14

1 — — inches [89 × 355.7 mm] to 8.5 × 47.2 inches [215.9 × 1200 mm])

User defined (2.5 × 5

— — 20 inches [64 × 127 mm] to 8.5 × 14 inches [215.9 × 355.6 mm])

User defined (2.5 × 14

— — 1 inches [64 × 355.7 mm] to 8.5 × 236.2 inches [215.9 × 6000 mm])

* Select the paper specification link below to view the list of supported paper sizes.

Epson Paper Capacity

Paper type Loading capacity

Cassette 1 Cassette 2 Rear paper feed slot

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Epson Presentation Paper Matte

Epson High Quality Ink Jet Paper

Epson Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Epson Ultra Premium Photo Paper Glossy

Epson Premium Presentation Paper Matte

250 sheets 50 sheets

100 sheets — 20 sheets

50 sheets —

20 sheets

Note: When printing at a user-defined size on genuine Epson paper, you can print using Standard or Normal print quality. Even if the printer driver allows you to choose a higher print quality, your product uses Standard or Normal print quality.

Parent topic: Loading Paper

Related references

Paper Specifications

Double-sided Printing Capacity

Automatic Double-sided Printing

You can automatically print double-sided from any paper source on the following sizes of standard paper:

• Letter (8.5 × 11 inches [216 × 279 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• Executive (7.25 × 10.5 inches [184 × 267 mm])

• A5 (5.8 × 8.2 inches [148 × 210 mm])

• B5 (7.2 × 10.1 inches [182 × 257 mm])

• Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm])

• Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])

Note: You can automatically print double-sided on thick paper in supported sizes from cassette 1 or the rear paper feed slot (paper tray) only.

Manual Double-sided Printing

You can use the rear paper feed to manually print double-sided pages on the following papers:

Paper type Size Manual double-sided

printing capacity

Plain paper

Supported paper sizes

30 sheets

Copier paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High quality plain paper

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Letter (8.5 × 11 inches [216 × 279 mm])

30 sheets

Paper type Size Manual double-sided

Thick paper 1 (25 to 43 lb [91 to 160 g/m2])

Thick paper 2 (43 to 68 lb [161 to 256 g/m2])

: Select the paper specification link below to view the list of supported paper sizes.

: Available only when printing from a computer.

Parent topic: Loading Paper

Related references

Paper Specifications

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Note: Paper/media availability varies by country.

Supported paper sizes

User defined

printing capacity

10 sheets

1 sheet

Paper Type Size Part number Sheet count

Epson Bright White Pro Paper Letter (8.5 × 11 inches

S041586 500

[216 × 279 mm])

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper Letter (8.5 × 11 inches

Letter (8.5 × 11 inches [216 × 279 mm])

S450218 500

S450217 500

[216 × 279 mm])

Epson Presentation Paper Matte Legal (8.5 × 14 inches

S041067 100

[216 × 356 mm])

Letter (8.5 × 11 inches

S041062 100

[216 × 279 mm])

Paper Type Size Part number Sheet count

Epson Premium Presentation Paper Matte

Epson Photo Paper Glossy Letter (8.5 × 11 inches

Epson Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Parent topic: Loading Paper

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

[216 × 279 mm])

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches [216 × 279 mm])

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches [216 × 279 mm])

Paper or Media Type Settings - Printing Software

S041257

S042180

S041141

S041649

S041271

S042183

S041667

S042182

S042175

S041331 20

100

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

High-quality plain paper High-Quality Plain Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Plain Paper / Bright White Paper

For this paper Select this paper Type or Media Type setting

Pre-printed paper Preprinted

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Thick paper (25 to 40 lb [91 to 150 g/m2]) Card Stock 1

Thick paper (40 to 53 lb [151 to 200 g/m2]) Card Stock 2

Thick paper (53 to 68 lb [201 to 256 g/m2]) Card Stock 3

Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

Parent topic: Loading Paper

Premium Presentation Paper Matte

Selecting the Paper Settings for Each Source - Control Panel

You can change the default paper size and paper type for each source using the control panel on the product.

1. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting.

You see a screen like this:

2. Select a paper source.

3. Select the size and type of paper you loaded.

4. Select the back arrow to select another paper source or press the home button to return to the Home screen.

Paper Type Settings - Control Panel

Parent topic: Loading Paper

Paper Type Settings - Control Panel

Select a Paper Type setting that matches the paper you loaded.

Paper type loaded Paper Type setting

Plain paper

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Letterhead paper Letterhead

Recycled paper Recycled

Plain Paper

Paper type loaded Paper Type setting

Colored paper Color

Pre-printed paper Preprinted

High-quality plain paper High Quality Plain Paper

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Glossy

Epson Premium Photo Paper Glossy Prem. Glossy

Epson Photo Paper Glossy Glossy

Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Thick paper (25 to 40 lb [91 to 150 g/m2]) Card Stock 1

Thick paper (40 to 53 lb [151 to 200 g/m2]) Card Stock 2

Thick paper (53 to 68 lb [201 to 256 g/m2]) Card Stock 3

Parent topic: Selecting the Paper Settings for Each Source - Control Panel

Prem. Matte

Selecting Default Paper Settings - Administrator

As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

Selecting the Default Printer Settings Selecting the Universal Print Settings

Parent topic: Loading Paper

Selecting the Default Printer Settings

You can change default printer settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact

your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

3. Select one of these options for the Auto Error Solver setting:

• Turn on this setting to display a warning and print single-sided when a 2-sided printing error

occurs, or to print only what the printer could process when a full memory error occurs.

• Turn off this setting to display an error message and stop printing if an error occurs.

4. Select Paper Source Settings.

5. Select the Paper Source Settings options you want to use.

6. When you are finished, press the home button to return to the Home screen.

Paper Source Settings Options

Parent topic: Selecting Default Paper Settings - Administrator

Paper Source Settings Options

Select the paper source options you want to use for your print jobs.

Paper Source

Available settings Description

Settings option

Paper Setting Various Select the paper size and type for each paper source

Rear Paper Feed Priority

A4/Letter Auto Switching

Auto Select Settings

On Select On to give printing priority to paper loaded in the rear

Off

paper feed slot

On Select On to switch the selected paper size to match the

Off

loaded paper (Letter or A4) if the wrong size is selected

Copy Select On for any of these settings to automatically print on

Fax

paper from any source containing paper that matches your paper settings

Other

Error Notice Paper Size Notice Select On for either of these settings to display an error

Paper Type Notice

message when the selected paper type or size does not match the loaded paper

Paper Source Settings option

Available settings Description

Paper Setup Auto Display

Parent topic: Selecting the Default Printer Settings

On Select On to automatically display a menu that lets you

Off

Selecting the Universal Print Settings

You can change the default universal print settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Universal Print Settings.

You see a screen like this:

select the paper size and type when you load paper in the product

Note: If you disable this setting, you will not be able to print using AirPrint.

3. Adjust the settings as necessary.

4. When you are finished, press the home button to return to the Home screen.

Universal Print Settings Options

Parent topic: Selecting Default Paper Settings - Administrator

Universal Print Settings Options

Select the universal print setting options you want to use for your print jobs.

Universal Print

Available settings Description

Settings option

Top Offset — Adjust the top or left margin

Left Offset

Top Offset in Back

— Adjust the top or left margin of the back page when printing

double-sided

Left Offset in Back

Check Paper Width

On Select On to check the paper width before printing. This

Off

prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed.

Skip Blank Page On Select On to skip printing of blank pages automatically

Off

Parent topic: Selecting the Universal Print Settings

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Open the document cover.

100

Epson Ecotank Pro ET-5850 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Using the Control Panel

Control Panel Buttons and Lights

The LCD Screen

Status Icon Information

Entering Characters on the LCD Screen

Job/Status Screen

Viewing Animations

Selecting the Date and Time

Selecting Your Country or Region

Setting a Password and Locking the Control Panel

Using Presets

Setting User Feature Restrictions (Access Control)

Changing LCD Screen Language

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Preventing PC Connection via USB

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using AirPrint

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Using the Mopria Print Service

Wi-Fi or Wired Networking

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode (Simple AP)

Modifying the Wi-Fi Direct Network Name or Password

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Printing a Network Connection Report

Network Connection Report Codes and Messages

Configuring Email Server Settings

Changing or Updating Network Connections

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Connecting to a New Wi-Fi Router

Disabling Wi-Fi Features

Enabling PCL or PostScript Printing

Installing the PCL Driver - Windows

Installing the PostScript (PS3) Printer Software - Windows

Installing the PostScript (PS3) Printer Software - Mac

Selecting PDL (Page Description Language) Settings

PDL Print Configuration Options

Selecting Printer Language and Interface Settings

Printing Language and Interface Options

Printing a PCL or PS3 (PostScript) Status Sheet

Loading Paper

Loading Paper in the Cassettes

Paper Loading Capacity

Double-sided Printing Capacity

Compatible Epson Papers

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings for Each Source - Control Panel

Paper Type Settings - Control Panel

Selecting Default Paper Settings - Administrator

Selecting the Default Printer Settings