Epson EcoTank Mono ET-M16600 User Manual

User's Guide

Printing

Copying

Scanning

Maintaining the Printer

Solving Problems

NPD6557-00 EN

Contents

Guide to This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . .7 Searching for Information. . . . . . . . . . . . . . . . . . . . 7 Printing Only the Pages You Need. . . . . . . . . . . . . . 8 About T his Manual. . . . . . . . . . . . . . . . . . . . . . . . . 8 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . 8 Notes on Screenshots and Illustrations. . . . . . . . . 9 Operating System References. . . . . . . . . . . . . . . . 9 Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 13

Safety Instructions for Ink. . . . . . . . . . . . . . . . . 14

Printer Advisories and Warnings. . . . . . . . . . . . . . 14

Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Advisories and Warnings for Using the Printer. . 15 Advisories and Warnings for Using the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Advisories and Warnings for Using the

Printer with a Wireless Connection. . . . . . . . . . .15 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 16

Protecting Your Personal Information. . . . . . . . . . . 16

Part Names and Functions

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Guide to the Control Panel

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Home Screen Conf iguration. . . . . . . . . . . . . . . . . . 23 Guide to the Network Icon. . . . . . . . . . . . . . . . . 25 Menu Screen Configuration. . . . . . . . . . . . . . . . . . 26 Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . 27 Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . 27

Loading Papers

Paper Handling Precautions. . . . . . . . . . . . . . . . . . 30

Paper Size and Type Settings. . . . . . . . . . . . . . . . . .30

List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 31

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Loading Pre-punched Paper. . . . . . . . . . . . . . . . 32

Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 33

Placing Originals

Originals that are not Supported by the ADF. . . . . . 35

Detecting the Original Size Automatically. . . . . . . . 35

Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printing

Printing Documents. . . . . . . . . . . . . . . . . . . . . . . .39

Printing from a Computer - Windows. . . . . . . . . 39 Printing from a Computer - Mac OS. . . . . . . . . . 61 Printing Documents from Smart Devices (iOS). . 68 Printing Documents from Smart Devices (Android). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . 71

Printing on Envelopes from a Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Printing on Envelopes from a Computer

(Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Printing Web Pages. . . . . . . . . . . . . . . . . . . . . . . . 72

Printing Web Pages from a Computer. . . . . . . . . 72 Printing Web Pages from Smart Devices. . . . . . . 72

Printing Using a Cloud Service. . . . . . . . . . . . . . . . 73

Registering to Epson Connect Service from

the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . 73

Copying

Available Copying Methods. . . . . . . . . . . . . . . . . . 76

Copying Originals. . . . . . . . . . . . . . . . . . . . . . . 76 Copying on 2-Sides. . . . . . . . . . . . . . . . . . . . . . 76 Copying by Enlarging or Reducing. . . . . . . . . . . 77 Copying Multiple Originals onto One Sheet. . . . .77 Copying in Page Order. . . . . . . . . . . . . . . . . . . . 79 Copying Originals Using Good Quality. . . . . . . . 79 Copying ID card. . . . . . . . . . . . . . . . . . . . . . . . 79 Copying Books. . . . . . . . . . . . . . . . . . . . . . . . . 80

Basic Menu Options for Copying. . . . . . . . . . . . . . 80

2-Sided:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Density:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 ID Card Copy:. . . . . . . . . . . . . . . . . . . . . . . . . . 81

Advanced Menu Options for Copying. . . . . . . . . . . 81

Paper Setting:. . . . . . . . . . . . . . . . . . . . . . . . . . 81

Reduce/Enlarge:. . . . . . . . . . . . . . . . . . . . . . . . .81

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Original Size:. . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Multi-Page:. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Original Type:. . . . . . . . . . . . . . . . . . . . . . . . . . 82 Finishing:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Mixed Size Originals:. . . . . . . . . . . . . . . . . . . . . 83 Orientation (Original):. . . . . . . . . . . . . . . . . . . .83 Book →2Pages:. . . . . . . . . . . . . . . . . . . . . . . . . . 83 Image Quality:. . . . . . . . . . . . . . . . . . . . . . . . . . 83 Binding Margin:. . . . . . . . . . . . . . . . . . . . . . . . .83 Reduce to Fit Paper:. . . . . . . . . . . . . . . . . . . . . . 83 Remove Shadow:. . . . . . . . . . . . . . . . . . . . . . . . 83 Remove Punch Holes:. . . . . . . . . . . . . . . . . . . . 83

Scanning

Available Scanning Methods. . . . . . . . . . . . . . . . . .85

Scanning Originals to a Network Folder. . . . . . . . . 85

Destination Menu Options for Scanning to a Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Scan Menu Options for Scanning to a Folder. . . . 86

Scanning Originals to an Email. . . . . . . . . . . . . . . .88

Recipient Menu Options for Scanning to an

Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Scan Menu Options for Scanning to an Email. . . 89

Scanning Originals to a Computer. . . . . . . . . . . . . 91

Scanning Originals to the Cloud. . . . . . . . . . . . . . . 92

Basic Menu Options for Scanning to the Cloud. . 92 Advanced Menu Options for Scanning to the Cloud. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Scanning Using WSD. . . . . . . . . . . . . . . . . . . . . . . 94

Setting Up a WSD Port. . . . . . . . . . . . . . . . . . . . 94

Scanning Originals to a Smart Device. . . . . . . . . . . 96

Maintaining the Printer

Checking the Status of Consumables. . . . . . . . . . . . 98

Improving Print, Copy, and Scan Quality. . . . . . . . .98

Adjusting the Print Quality. . . . . . . . . . . . . . . . .98 Checking and Cleaning the Print Head. . . . . . . . 99 Running Power Cleaning. . . . . . . . . . . . . . . . . 101 Preventing nozzle clogging. . . . . . . . . . . . . . . . 102 Aligning the Print Head. . . . . . . . . . . . . . . . . . 102 Cleaning the Paper Path for Ink Smears. . . . . . .102 Cleaning the Scanner Glass and Document Mat 103 Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . 105

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 107

Cleaning Spilled ink. . . . . . . . . . . . . . . . . . . . . . . 107

Checking the Total Number of Pages Fed

T hrough the Printer. . . . . . . . . . . . . . . . . . . . . . . 108

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Saving Power (Control Panel). . . . . . . . . . . . . . 108

Installing or Uninstalling Applications Separately. 109

Installing the Applications Separately. . . . . . . . 109

Adding the Printer (for Mac OS Only). . . . . . . .111

Uninstalling Applications. . . . . . . . . . . . . . . . . 111

Updating Applications and Firmware. . . . . . . . 113

Transporting and Storing the Printer. . . . . . . . . . . 115

Solving Problems

Checking Solutions on the Control Panel. . . . . . . .122

Cannot Display a Menu Other than the Copy

Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

T he Printer Does Not Work as Expected. . . . . . . . 122

T he Printer Does Not Turn On or Of f. . . . . . . . 122 Power Turns Of f Automatically. . . . . . . . . . . . . 123 Paper Does Not Feed Properly. . . . . . . . . . . . . 123 Cannot Print. . . . . . . . . . . . . . . . . . . . . . . . . . 127 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . 144 Cannot Operate the Printer as Expected. . . . . . 156

A Message is Displayed on the LCD Screen. . . . . . 159

Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 160

Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 160

It is Time to Refill the Ink. . . . . . . . . . . . . . . . . . . 161

Ink Bottle Handling Precautions. . . . . . . . . . . . 161 Ref illing the Ink Tank. . . . . . . . . . . . . . . . . . . . 162

It is Time to Replace the Maintenance Box. . . . . . .165

Maintenance Box Handling Precautions. . . . . . 165

Replacing a Maintenance Box. . . . . . . . . . . . . . 166

Printing, Copying, and Scanning Quality is Poor. . 167

Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .167 Copy Quality is Poor. . . . . . . . . . . . . . . . . . . . 173 Scanned Image Problems. . . . . . . . . . . . . . . . . 180

Cannot Solve Problem. . . . . . . . . . . . . . . . . . . . . 182

Cannot Solve Printing or Copying Problems. . . 182

Adding or Replacing the Computer or Devices

Connecting to a Printer that has been

Connected to the Network. . . . . . . . . . . . . . . . . . 185

Using a Network Printer from a Second

Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Using a Network Printer from a Smart Device. . 186

Re-setting the Network Connection. . . . . . . . . . . 186

When Replacing the Wireless Router. . . . . . . . .186 When Changing the Computer. . . . . . . . . . . . . 187 Changing the Connection Method to the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

3

Making Wi-Fi Settings from the Control Panel. .190

Connecting a Smart Device and Printer Directly

(Wi-Fi Direct). . . . . . . . . . . . . . . . . . . . . . . . . . . 192

About Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . 192 Connecting to an iPhone, iPad or iPod touch

using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . 193 Connecting to Android Devices using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Connecting to Devices other than iOS and Android using Wi-Fi Direct. . . . . . . . . . . . . . . 197 Disconnecting Wi-Fi Direct (Simple AP) Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Changing the Wi-Fi Direct (Simple AP)

Settings Such as the SSID. . . . . . . . . . . . . . . . . 199

Checking the Network Connection Status. . . . . . . 200

Checking the Network Connection Status

from the Control Panel. . . . . . . . . . . . . . . . . . . 201 Printing a Network Connection Report. . . . . . . 202 Printing a Network Status Sheet. . . . . . . . . . . . 207 Checking the Network of the Computer

(Windows only). . . . . . . . . . . . . . . . . . . . . . . . 208

Product Information

Paper Information. . . . . . . . . . . . . . . . . . . . . . . . 210

Available Paper and Capacities. . . . . . . . . . . . . 210

Unavailable Paper Types. . . . . . . . . . . . . . . . . .213

Consumable Products Information. . . . . . . . . . . . 213

Ink Bottle Code. . . . . . . . . . . . . . . . . . . . . . . . 213

Maintenance Box Code. . . . . . . . . . . . . . . . . . .214

Sof tware Information. . . . . . . . . . . . . . . . . . . . . . 215

Sof tware for Printing. . . . . . . . . . . . . . . . . . . . 215 Sof tware for Scanning. . . . . . . . . . . . . . . . . . . .218 Software for Package Creation. . . . . . . . . . . . . .219 Software for Making Settings or Managing

Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Sof tware for Updating. . . . . . . . . . . . . . . . . . . 221

Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . 222

General Settings. . . . . . . . . . . . . . . . . . . . . . . . 222

Print Counter. . . . . . . . . . . . . . . . . . . . . . . . . .230

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . 230

Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Printer Status/Print. . . . . . . . . . . . . . . . . . . . . 231

Contacts Manager. . . . . . . . . . . . . . . . . . . . . . 232

User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 232

Product Specif ications. . . . . . . . . . . . . . . . . . . . . 233

Printer Specif ications. . . . . . . . . . . . . . . . . . . . 233 Scanner Specif ications. . . . . . . . . . . . . . . . . . . 233 ADF Specif ications. . . . . . . . . . . . . . . . . . . . . .234 Using Port for the Printer. . . . . . . . . . . . . . . . . 234

Interface Specif ications. . . . . . . . . . . . . . . . . . . 236 Network Specif ications. . . . . . . . . . . . . . . . . . . 236 Supported T hird Party Services. . . . . . . . . . . . . 239 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Electrical Specif ications. . . . . . . . . . . . . . . . . . 239 Environmental Specif ications. . . . . . . . . . . . . . 240 Installation Location and Space. . . . . . . . . . . . .241 System Requirements. . . . . . . . . . . . . . . . . . . . 242

Regulatory Information. . . . . . . . . . . . . . . . . . . . 242

Standards and Approvals. . . . . . . . . . . . . . . . . 242 Restrictions on Copying. . . . . . . . . . . . . . . . . . 242

Administrator Information

Connecting the Printer to the Network. . . . . . . . . 245

Before Making Network Connection. . . . . . . . . 245 Connecting to the Network from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Settings to Use the Printer. . . . . . . . . . . . . . . . . . .249

Using the Print Functions. . . . . . . . . . . . . . . . . 249 Setting Up AirPrint. . . . . . . . . . . . . . . . . . . . . 255 Conf iguring a Mail Server. . . . . . . . . . . . . . . . .256 Setting a Shared Network Folder. . . . . . . . . . . . 260 Making Contacts Available. . . . . . . . . . . . . . . . 276 Preparing to Scan. . . . . . . . . . . . . . . . . . . . . . .282 Making Basic Operation Settings for the Printer 284 Problems when Making Settings. . . . . . . . . . . . 286

Managing the Printer. . . . . . . . . . . . . . . . . . . . . . 288

Introduction of Product Security Features. . . . . 288

Administrator Settings. . . . . . . . . . . . . . . . . . . 289

Restricting Available Features. . . . . . . . . . . . . . 295

Disabling the External Interface. . . . . . . . . . . . 297

Monitoring a Remote Printer. . . . . . . . . . . . . . 298

Backing Up the Settings. . . . . . . . . . . . . . . . . . 300

Advanced Security Settings. . . . . . . . . . . . . . . . . .301

Security Settings and Prevention of Danger. . . . 301 Controlling Using Protocols. . . . . . . . . . . . . . . 303 Using a Digital Certif icate. . . . . . . . . . . . . . . . .307 SSL/TLS Communication with the Printer. . . . .312 Encrypted Communication Using IPsec/IP Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314 Connecting the Printer to an IEEE802.1X

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Solving Problems for Advanced Security. . . . . . 327

Where to Get Help

Technical Support Web Site. . . . . . . . . . . . . . . . . .335

Contacting Epson Support. . . . . . . . . . . . . . . . . . 335

Before Contacting Epson. . . . . . . . . . . . . . . . . 335 Help for Users in Europe. . . . . . . . . . . . . . . . . .335

4

Help for Users in Taiwan. . . . . . . . . . . . . . . . . .335 Help for Users in Singapore. . . . . . . . . . . . . . . 336 Help for Users in T hailand. . . . . . . . . . . . . . . . 336 Help for Users in Vietnam. . . . . . . . . . . . . . . . 337 Help for Users in Indonesia. . . . . . . . . . . . . . . .337 Help for Users in Malaysia. . . . . . . . . . . . . . . . 340 Help for Users in India. . . . . . . . . . . . . . . . . . . 341 Help for Users in the Philippines. . . . . . . . . . . . 341

5

Guide to This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Searching for Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Printing Only the Pages You Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

About T his Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Guide to This Manual > Searching for Information

Introduction to the Manuals

The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.

Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

Start Here (paper manual)

Provides you with information on setting up the printer and installing the software.

User's Guide (digital manual)

This manual. This manual is available as PDF and Web manuals. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

Paper manual

Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson worldwide support website at http://support.epson.net/.

Digital manual

To view the Web manual, visit the following website, enter the product name, and then go to Support. http://epson.sn

Searching for Information

The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. This section explains how to use a PDF manual that has been opened in Adobe Acrobat Reader DC on your computer.

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

Windows: Hold down Alt. and then press ←.

7

Guide to This Manual > About This Manual > Marks and Symbols

Mac OS: Hold down the command key, and then press ←.

Printing Only the Pages You Need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25

To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15

About This Manual

This section explains the meaning of marks and symbols, notes on descriptions, and operating system reference information used in this manual.

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

8

Guide to This Manual > About This Manual > Operating System References

Related Information

& Links to related sections.

Notes on Screenshots and Illustrations

Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.

Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.

Some of the menu items on the LCD screen vary depending on the model and settings.

You can read the QR code using dedicated app.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

Microsoft® Windows® 10 operating system

Microsoft® Windows® 8.1 operating system

Microsoft® Windows® 8 operating system

Microsoft® Windows® 7 operating system

Microsoft® Windows Vista® operating system

Microsoft® Windows® XP operating system

Microsoft® Windows® XP Professional x64 Edition operating system

Microsoft® Windows Server®2019 operating system

Microsoft® Windows Server®2016 operating system

Microsoft® Windows Server®2012 R2 operating system

Microsoft® Windows Server®2012 operating system

Microsoft® Windows Server®2008 R2 operating system

Microsoft® Windows Server®2008 operating system

Microsoft® Windows Server®2003 R2 operating system

Microsoft® Windows Server®2003 operating system

Mac OS

In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later.

9

Guide to This Manual > Copyright

Trademarks

EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

Epson Scan 2 software is based in part on the work of the Independent JPEG Group.

libtiff

Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

Microsoft®, Windows®, Windows Server®, and Windows Vista® are registered trademarks of Microsoft Corporation.

Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.

Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.

Chrome, Google Play, and Android are trademarks of Google LLC.

Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.

Mopria® and the Mopria® Logo are registered and/or unregistered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The

10

Guide to This Manual > Copyright

information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

© 2020 Seiko Epson Corporation

The contents of this manual and the specifications of this product are subject to change without notice.

11

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Advisories and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Protecting Your Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Important Instructions > Safety Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the printer near a wall outlet where the plug can be easily unplugged.

Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

Take care not to spill liquid on the printer and not to handle the printer with wet hands.

Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two people should assume the correct positions as shown below.

13

Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Setting Up the Printer

Safety Instructions for Ink

Be careful not to touch ink when you handle the ink tank, ink tank cap, and opened ink bottle or ink bottle cap.

If ink gets on your skin, wash the area thoroughly with soap and water.

If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

If ink gets into your mouth, see a doctor right away.

Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.

Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.

Keep ink bottles and maintenance box out of the reach of children. Do not allow children to drink from the ink bottles.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

Do not block or cover the vents and openings in the printer.

Use only the type of power source indicated on the printer's label.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.

Allow space above the printer so that you can fully raise the document cover.

Leave enough space in front of the printer for the paper to be fully ejected.

Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.

14

Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer with…

Related Information

& “Installation Location and Space” on page 241

Advisories and Warnings for Using the Printer

Do not insert objects through the slots in the printer.

Do not put your hand inside the printer during printing.

Do not touch the white flat cable and ink tubes inside the printer.

Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

Do not move the print head by hand if not instructed to do so; otherwise, you may damage the printer.

Be careful not to trap your fingers when closing the scanner unit.

Do not press too hard on the scanner glass when placing the originals.

Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.

If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Using the Touchscreen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.

Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.

The exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Press the touchscreen gently with your finger. Do not press force or operate with your nails.

Do not use sharp objects such as ball point pens or sharp pencils to perform operations.

Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate.

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

15

Important Instructions > Protecting Your Personal Information

Advisories and Warnings for Transporting or Storing the Printer

When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Before transporting the printer, make sure that the transportation lock is set to the locked (Transport) position and that the print head is in the home (far right) position.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.

Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings

16

Part Names and Functions

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Part Names and Functions > Front

Front

A

ADF (Automatic Document Feeder) cover

Open when removing jammed originals in the ADF.

B

ADF edge guide

Feeds originals straight into the printer. Slide to the edge of the

originals.

C

ADF input tray

Feeds originals automatically.

D

ADF document support

Supports originals larger than legal size paper.

E

ADF output tray

Holds originals ejected from the ADF.

F

Paper cassette1

Loads paper.

G

Paper cassette2

A	Paper support	Supports loaded paper.
B	Edge guide	Feeds the paper straight into the printer. Slide to the edges of the
		paper.

18

Part Names and Functions > Front

C		Paper tray			Loads all paper types supported by the printer.
D		Output tray			Holds the ejected paper. When you start printing, this tray is ejected
					to fit the paper size automatically. To store the tray, push it manually
					or select				on the control panel.
E		Edge guide			Feeds the paper straight into the printer. Slide to the edges of the
					paper.
F		Paper cassette			Loads paper.
G		Paper cassette cover			Prevents foreign substance from entering the paper cassette. This
					cover can be attached to paper cassette 1 and 2. Attach it to cover the
					paper cassette that is extended to load paper larger than A4-size.
					When you load paper without extending the paper cassette, you can
					attach the cover to any of the cassettes.

A	Document cover	Blocks external light while scanning.
B	Document mat	Grips the originals so that they do not move.
C	Scanner glass	Place the originals. You can place originals that are not fed from the
		ADF such as envelopes or thick books.
D	Control panel	Allows you to make settings and perform operations on the printer.
		Also displays the printer’s status.
E	Ink tank cover	Open to refill the ink tank.
F	Ink tank	Supplies ink to the print head.
G	Ink tank cap	Open to refill the ink tank.

19

Part Names and Functions > Inside

Inside

A		Maintenance box cover			Open when replacing the maintenance box. The maintenance box is
					a container that collects a very small amount of surplus ink during
					cleaning or printing.
B		Scanner unit			Scans placed originals. Open to remove jammed paper. This unit
					should usually be kept closed.
C		Print head			Ink is ejected from the print head nozzles underneath.
D		Transportation lock			Stops ink supply. Set to the locked (Transport) position when
					transporting the printer.
E		Inner cover			Open to remove jammed paper.

20

Part Names and Functions > Rear

Rear

A

Rear cover

Remove when removing jammed paper.

B

AC inlet

Connects the power cord.

C

USB port

Connects a USB cable to connect with a computer.

D

LAN port

Connects a LAN cable.

21

Guide to the Control Panel

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Home Screen Conf iguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Menu Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Guide to the Control Panel > Home Screen Configuration

Control Panel

A	Turns the printer on or off.
	Unplug the power cable after checking that the power light is off.
B	Stores the output tray.
C	Displays the Network Connection Settings screen. Tap the icon to check and change the current settings.
D	Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound
	menu from this screen.
E	Displays the list of settings registered to the Preset. You can also register new favorite settings.
F	Flashes or turns on when an error occurs.
G	Displays the home screen.
H	Displays menus and messages. You can change the angle of the control panel.
	When no operations are performed for a specific length of time, the printer enters sleep mode and the display
	turns off. Tap anywhere on the touch screen to turn on the display. Depending on the current settings, pressing
	the power button wakes the printer from sleep mode.
I	Displays the Help screen.
	You can check solutions to problems from here.

Home Screen Configuration

The copy menu screen is set as the start-up screen by default and is displayed when you turn on the printer or when the printer returns from sleep mode. Selecton the control panel to display the following home screen.

23

Guide to the Control Panel > Home Screen Configuration

Note:

If you want to set another screen as the start-up screen, change the setting by selecting on the control panel and then selecting the menus as described below.

Settings > General Settings > Basic Settings > Start-up Screen

A								Stores the output tray.
B								Displays the network connection status. See the following for more details.
								“Guide to the Network Icon” on page 25
C								Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also
								access the Sound menu from this screen. You can also make this setting from the Settings
								menu.
								Settings > General Settings > Basic Settings > Sound
									Indicates whether or not Quiet Mode is set for the printer. When this feature is
									enabled, the noise made by printer operations is reduced, but print speed may slow
									down. However, noises may not be reduced depending on the selected paper type
									and print quality.
									Indicates that Mute is set for the printer.
D								Displays the list of settings registered to the Preset.
								You can also register new favorite settings.
E								Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You
								need to select a user name and then enter a password. Contact your printer administrator for
								login information.
								When	is displayed, a user with access permission has logged in. Select the icon to
								logout.

24

Guide to the Control Panel > Home Screen Configuration > Guide to the Network Icon

F	Displays each menu.
	Copy
	Allows you to copy documents.
	Scan
	Allows you to scan documents and save them to a computer.
	Confidential Job
	Allows you to print a password protected job sent from the printer driver.
	Maintenance
	Displays the menus recommended to improve the quality of your printouts such as unclogging nozzles by printing
	a nozzle check pattern and performing head cleaning, and improving blurring or banding in your printouts by
	aligning the print head. You can also make this setting from the Settings menu.
	Settings > Maintenance
	Settings
	Allows you to make settings related to maintenance, printer settings, and operations.
G		Scrolls the screen to the right.
H		Select the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep
		mode.

Guide to the Network Icon

The printer is not connected to a wired (Ethernet) network or unset it.

The printer is connected to a wired (Ethernet) network.

The printer is not connected to a wireless (Wi-Fi) network.

The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.

The printer is connected to a wireless (Wi-Fi) network.

The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

25

Guide to the Control Panel > Menu Screen Configuration

Menu Screen Configuration

A	Returns to the previous screen.
B	Switches the list of settings using the tabs. The Advanced Settings tab displays other items that you can set as
	necessary.
C
	Displays the list of setting items. When			is displayed, you can view additional information by selecting the icon.
	Make settings by selecting the item or adding a check mark.
	Grayed out items are not available. Select the item to check why it is unavailable.
	If any problems occur,		is displayed on the item. Select the icon to check how to solve the problem.
D	Starts operations using the current settings. Items vary depending on the menu.
	Copies	Displays the on-screen keypad allowing you to enter the number of copies.
	Preview	Displays a preview of the image before printing, copying, or scanning.
	x	Starts printing, copying, or scanning,

26

Guide to the Control Panel > Viewing Animations

Entering Characters

You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.

A	Indicates the character count.
B	Moves the cursor to the input position.
C	Switches between upper case and lower case.
D	Switches the character type.
	ABC: Alphabet
	123#: Numbers and symbols
E	Enters frequently used email domain addresses or URLs by simply selecting the item.
F	Enters a space.
G	Enters character.
H	Deletes a character to the left. Deletes a character to the right when the cursor is at the start of the line and there are
	no characters to the left.

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.

Select: Displays the help screen. Select How To and select the items that you want to view.

27

Guide to the Control Panel > Viewing Animations

Select How To at the bottom of the operation screen: Displays the context-sensitive animation.

28

Loading Papers

Paper Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Paper Size and Type Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Loading Papers > Paper Size and Type Settings

Paper Handling Precautions

Read the instruction sheets supplied with the paper.

To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper.

Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.

Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of preprinted paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams continue.

Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.

Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.

Related Information

& “Unavailable Paper Types” on page 213

Paper Size and Type Settings

If you register the paper size and type on the screen displayed when you insert the paper cassette, the printer informs you when the registered information and print settings differ. This prevents you from wasting paper and

30