Epson DS-570W User Guide
User's Guide
NPD5434-01 EN
User's Guide
Copyright
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
contents of this manual and the
e
specications
of this product are subject to change without notice.
2
User's Guide
Trademarks
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of the Seiko Epson Corporation.
❏
Microso
of Microso Corporation in the United States and/or other countries.
❏ Apple
❏ Adobe
❏ Intel
❏ Wi - F i
Wi - F i P r o te cted S et up
❏
SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
e
❏ Epson Scan 2 Soware is based in part on the work of the Independent JPEG Group.
❏ libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
, Windows®, Windows Server®, and Windows Vista® are either registered trademarks or trademarks
®
, Mac OS®, and OS X® are trademarks of Apple Inc., registered in the U.S. and other countries.
®
, Adobe Reader®, and Acrobat® are registered trademarks of Adobe Systems Incorporated.
®
is a registered trademark of Intel Corporation.
®
, Wi-Fi Alliance®, and Wi-Fi Protected Access® (WPA) are registered trademarks of the Wi-Fi Alliance.
®
™
, and WPA2™ are trademarks of the Wi-Fi Alliance.
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
3
User's Guide
Contents
Contents
Copyright
Trademarks
About This Manual
Introducing the Manuals.....................7
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................8
Important Instructions
Safety Instructions..........................9
Restrictions on Copying.....................10
Scanner Basics
Part Names and Functions...................11
Buttons and Lights on the Control Panel.........13
Buttons...............................13
Lights................................14
Error Indicators.........................15
Information on Applications..................16
Epson Scan 2...........................16
Document Capture Pro / Document Capture. . . .17
Presto! BizCard.........................17
EPSON Soware Updater..................17
Epson DocumentScan....................17
EpsonNet
Web Cong............................17
Option Items and Consumables Information. . . . . . 18
Network Interface Unit Codes.............. 18
Carrier Sheet Codes......................18
Roller Assembly Kit Codes.................19
Cleaning Kit Codes......................20
........................17
Cong
Specications of Originals and
Placing Originals
Specications
General Specications for Originals being
Scanned.............................. 21
Types of Originals that Require Attention. . . . . . 24
Types of Originals that Must Not be Scanned. . . .24
Placing Originals..........................25
Standard Size Originals................... 25
of Originals...................21
Long Paper............................31
Plastic Cards...........................33
Laminated Cards........................36
Large Size Originals......................39
Irregular Shaped Originals.................41
Photographs........................... 44
Envelopes.............................47
Mixture of Originals......................50
Basic Scanning
Scanning Using Epson Scan 2.................53
Required Settings for Special Originals in
Epson Scan 2...........................56
Setting a Resolution at Suits the Scanning
Purpose...............................57
Scanning Using Document Capture Pro
(Windows)...............................57
Scanning Using Document Capture (Mac OS X). . . 60
Scanning Using a Scanner Button..............62
Advanced Scanning
Scanning Dierent Sizes or Types of Originals
One by One (Automatic Feeding Mode).........64
Creating Scanned Images to Suit Your Needs......65
Image Adjustment Features................ 65
Editing Scanned Pages Using Epson Scan 2. . . . . 72
Saving as a Searchable PDF.................72
Saving as an Oce Format File (for Windows
Only)................................ 73
Various Types of Saving and Transferring........ 75
Sorting and Saving Scanned Images into a
Separate Folder (for Windows Only)..........75
Scanning to a Cloud Service................75
Uploading to an FTP Server................77
Attaching Scanned Images to an Email. . . . . . . . 77
Printing Scanned Images..................78
Scanning Using
Setting a Job............................79
Assigning a Job to the Scanner Button.........79
Scanning Business Cards Using Presto! BizCard. . . .80
Scanning from Smart Devices Using NFC Tag. . . . . 81
Specied
Scanning Settings (Job). . 78
Network Settings
Network Connection Types.................. 83
Wi-Fi Connection....................... 83
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User's Guide
Contents
AP Mode Connection.................... 83
Connecting to a Computer...................84
Connecting to a Smart Device................ 86
Making Wi-Fi Settings from the Control Panel. . . . .86
Making Wi-Fi Settings by Push Button Setup
(WPS)................................86
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................87
Making AP Mode Settings................. 87
Checking the Network Status Using Network
Light...................................88
Replacing or Adding New Access Points.........88
Changing the Connection Method to a Computer. . 88
Disabling the Network Setting from the Control
Panel...................................89
Restoring the Network Settings from the
Control Panel............................ 90
Maintenance
Cleaning Outside the Scanner.................91
Cleaning Inside the Scanner..................91
Replacing the Roller Assembly Kit..............96
Resetting the Number of Scans.............100
Energy Saving........................... 101
Transporting the Scanner...................102
Updating Applications and Firmware..........103
Solving Problems
Scanner Problems........................ 105
Scanner Lights Indicate an Error............105
Scanner Does Not Turn On............ 105
e
Problems Starting Scanning.................105
Cannot Start Epson Scan 2................105
Pressing a Scanner Button Does Not Start the
Correct Application.....................106
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 106
Multiple Originals Are Fed................106
Removing Jammed Originals from the Scanner. 107
e Original Jams in the Scanner Frequently. . . 108
e Originals Get Dirty..................108
Scanning Speed Slows Down when Scanning
Continuously..........................109
Scanning Takes a Long Time...............109
Scanned Image Problems...................109
Straight Lines Appear when Scanning from
ADF................................ 109
e Image Quality is Rough...............109
Expanding or Contracting the Scanned Image. . 110
Oset Appears in the Background of Images. . . 110
Text is Blurred.........................110
Moiré Patterns (Web-Like Shadows) Appear. . . 111
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................111
Text is Not Recognized Correctly when
Saving as a Searchable PDF................111
Cannot Solve Problems in the Scanned Image. . 112
Network Problems........................113
When You Cannot Make Network Settings. . . . 113
e Scanner Suddenly Cannot Scan over a
Network Connection......................115
e Scanner Suddenly Cannot Scan Using a
USB Connection......................... 116
Uninstalling and Installing Applications. . . . . . . . 116
Uninstalling Your Applications.............116
Installing Your Applications...............118
Technical Specications
General Scanner
Wi-Fi Specications.......................120
Security Protocol.........................120
Dimensional Specications..................120
Electrical Specications.................... 121
Scanner Electrical Specications............121
AC Adapter Electrical Specications.........121
Environmental Specications................121
System Requirements......................122
Specications
...............119
Standards and Approvals
Standards and Approvals for U.S. Models. . . . . . . .123
Standards and Approvals for European Models. . . 123
Standards and Approvals for Australian Models. . . 124
Where to Get Help
Technical Support Web Site..................125
Contacting Epson Support..................125
Before Contacting Epson................. 125
Help for Users in Europe..................125
Help for Users in Taiwan..................126
Help for Users in Australia................126
Help for Users in Singapore............... 127
Help for Users in ailand................ 127
Help for Users in Vietnam.................127
Help for Users in Indonesia................128
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User's Guide
Help for Users in Hong Kong.............. 129
Help for Users in Malaysia................ 130
Help for Users in India...................130
Help for Users in the Philippines............131
Contents
6
User's Guide
About This Manual
About This Manual
Introducing the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Setup Guide (paper manual)
Provides you with information on setting up the product and installing the application.
❏ User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
❏ Administrator's Guide (digital manual)
Provides network administrators with information on management and scanner settings.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Descriptions Used in this Manual
❏ Screenshots for the applications are from Windows 10 or Mac OS X v10.10.x. e content displayed on the
screens varies depending on the model and situation.
❏ Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
7
User's Guide
About This Manual
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server
2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems.
Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system Service Pack 3
®
Wi n d o w s® XP Professional x64 Edition operating system Service Pack 2
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
Wi n d o w s Ser v e r® 2008 R2 operating system
®
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system Service Pack 2
®
8
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual
for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.
❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit
the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Place the product and options on a at, stable surface that extends beyond the base of the product and options
in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of
the product and options and the wall.
❏ Place the product and options close enough to the computer for the interface cable to reach it easily. Do not
place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat
sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light
sources, or rapid changes in temperature or humidity.
❏ Do not use with wet hands.
❏ Place the product and options near an electrical outlet where the adapter can be easily unplugged.
❏
AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e
objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be
particularly careful to keep the cord straight at the end.
❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Use only the AC adapter that comes with your product. Using any other adapter could cause
shock, or injury.
❏ e AC adapter is designed for use with the product with which it was included. Do not attempt to use it with
other electronic devices unless
❏ Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
❏ When connecting this product and options to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the
wrong orientation may damage both devices connected by the cable.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
specied.
re,
electrical
❏ Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except
as specically explained in the product’s guides.
❏ Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏ If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
9
User's Guide
Important Instructions
❏ Unplug the product, options, and the AC adapter, and refer servicing to qualied service personnel under the
following conditions: e AC adapter or plug is damaged; liquid has entered the product, options, or the AC
adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options,
or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)
❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or
aerosol cleaners except as specically explained in the product’s guides.
❏ If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical
outlet.
❏ Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not
disassemble them.
❏ Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely
aect the operation of cardiac pacemakers.
❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product
may adversely aect the operation of electrical medical equipment.
❏ Do not use this product near automatically controlled devices such as automatic doors or
waves from this product may adversely
these devices, and could lead to accidents due to malfunction.
aect
alarms. Radio
re
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
10
User's Guide
Scanner Basics
Scanner Basics
Part Names and Functions
Front
A
B
C
D
E
F
G
ADF (Automatic Document Feeder) Feeds loaded originals automatically.
Edge guides Feeds originals straight into the scanner. Slide to the edges of the
originals.
Input tray Loads originals. Pull out the tray extension if originals are too big
for the input tray. This prevents paper from curling and causing
Input tray extension
Output tray Holds originals ejected from the scanner. Pull out the extension
Output tray extension
Stopper Prevents ejected originals from falling o the extension tray. Adjust
paper jams.
tray to the length of the originals.
it to the length of the originals.
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User's Guide
Back
Scanner Basics
Inside
A
B
C
Security slot Inserts a security lock for theft prevention.
USB port Connects a USB cable.
DC inlet Connects the AC adapter.
A
B
C
D
Cover open lever Pull the cover open lever and open the scanner cover.
Scanner cover Pull the cover open lever and open the scanner cover when
Pickup roller Feeds originals. This needs to be replaced when the number of
Separation roller Feeds originals separately one by one. This needs to be replaced
Related Information
&
“Cleaning Inside the Scanner” on page 91
&
“Replacing the Roller Assembly Kit” on page 96
cleaning inside of the scanner and removing jammed paper.
scans exceeds the service number of papers.
when the number of scans exceeds the service number of papers.
12
User's Guide
Scanner Basics
Buttons and Lights on the Control Panel
Buttons
A
B
C
D
E
Power button Turns the scanner on or o.
Wi-Fi connect button Press the WPS button on the access point, and then press
button for more than three seconds to connect to a
the
Wi-Fi network. See the chapter “Network Settings” for more
details. Press the
Wi-Fi on/o button Press this button for more than three seconds to turn o the
wireless signal. Press again to turn on the signal.
Double feed detection skip button Normally, an error occurs when detecting double feeds
when loading envelopes, plastic cards, originals with labels
or stickers, and so on. Press the
to skip this error once (one sheet). The light is on when this
is enabled. Follow the steps below to restart scanning when
a double feed error has occurred (the error light
1. Open the scanner cover, and then remove the originals.
2. Close the scanner cover, and then press the
3. Load the originals.
4. Restart scanning by pressing the start button or the
software button.
Slow mode button Slow down the feeding speed when scanning. The light is on
when this is enabled.
Press this button in the following situations:
❏ when originals jam frequently
❏ when loading thin originals
button to cancel the settings.
button before scanning
ashes).
button.
13
User's Guide
Scanner Basics
F
G
H
Stop button ❏ Cancels scanning.
❏ Finishes Automatic Feeding Mode.
❏ Cancels Wi-Fi settings by push button setup (WPS).
❏ Press this to release the error when a network connection
error occurs.
❏ Cancels a rmware update over a network connection.
Start button ❏ Starts scanning.
❏ Press this when cleaning the inside of the scanner.
NFC tag Hold a smart device over this tag to scan directly from the
smart device.
Additional functions are available with dierent combinations of buttons.
+ Hold down the and buttons for more than three seconds to start PIN Code Setup
(WPS). See the chapter “Network Settings” for more details.
+ Turn on the scanner while holding down the button to restore the default network
settings.
Related Information
& “Network Settings” on page 83
& “Placing Plastic Cards” on page 34
& “Placing Envelopes” on page 48
& “Placing Laminated Cards” on page 37
& “Cleaning Inside the Scanner” on page 91
&
“Scanning from Smart Devices Using NFC Tag” on page 81
Lights
A
AP mode light Indicates that the scanner is connected wirelessly in AP mode.
14
User's Guide
Scanner Basics
B
C
D
E
F
G
Wi-Fi light Blue indicates that the scanner is connected to a wireless (Wi-Fi)
network. White indicates it is searching for an access point.
Error light An error has occurred. See “Light Error Indicators” for more details.
Automatic Feeding Mode
light
Ready light On: The scanner is ready to be used.
Skip double feed detection
light
Slow mode light This is on during slow mode.
The scanner is in Automatic Feeding Mode. Scanning starts when
an original is placed in the input tray.
Flashing: The scanner is scanning, waiting to scan,
O: The scanner cannot be used because the power
This is on when skipping double feed detection is enabled.
Related Information
& “Error Indicators” on page 15
& “Placing a Mixture of Originals at Dierent Sizes” on page 51
processing, or sleeping.
is o or an error has occurred.
Error Indicators
Scanner errors
Indicators Situation Solutions
Flashing slowly
On
Flashing fast
Flashing fast
Flashing fast
Flashing fast
A paper jam or double feed occurred. Open the scanner cover, and then re-
move jammed originals. Close the cover to release the error. Load the originals again.
The scanner cover is opened. Close the scanner cover.
A fatal error has occurred. Turn the power o and on again. If the
error continues to occur, contact your
local dealer.
15
User's Guide
Scanner Basics
Indicators Situation Solutions
On
On
On
On
O
On
On
Network connection errors
Indicators Situation Solutions
Flashing slowly
On
Flashing slowly
Flashing slowly
The scanner has started in recovery
mode because the
failed.
An access point settings error has occurred.
An access point settings error has occurred (a security error).
rmware
update
Follow the steps below to try to update the
1. Connect the computer and the scanner with a USB cable. (During recovery
mode, you cannot update the rmware over a network connection.)
2. Visit your local Epson website for further instructions.
Press the
ror, and then restart the devices you
want to connect to the network. Reconnect to the network.
rmware
again.
button to release the er-
Flashing slowly (white)
Flashing slowly
A network connection error has occurred (the Date and Time has not been
set correctly)
Re-set the Date and Time in Web Cong.
Related Information
& “Removing Jammed Originals from the Scanner” on page 107
& “Making Wi-Fi Settings from the Control Panel” on page 86
& “Network Problems” on page 113
& “Web Cong” on page 17
Information on Applications
is section introduces the soware products available for your scanner. e latest soware can be installed at the
Epson Web site.
Epson Scan 2
Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. is also allows you to
start either as a standalone application or by using TWAIN-compliant application
soware.
See the Epson Scan 2 help for details on using the application.
16
User's Guide
Scanner Basics
Document Capture Pro / Document Capture
is application allows you to rearrange pages or correct rotation for image data, and then save the data, send it by
email, send it to a server, or send it to a cloud service. By registering frequently used scan process settings with a
name such as "job", you can scan by simply selecting “job”.
Document Capture Pro is for Windows only. For Mac OS X, use Document Capture, and for Windows Server, use
Document Capture Pro Server.
See the Document Capture Pro help for details on using the application.
Presto! BizCard
Presto! BizCard by NewSo provides a full range of contact management functions for adding business cards
without typing. Use the BizCard recognition system to scan business cards, edit, and synchronize the information
to the most frequently used personal database management
information.
soware.
You can easily save and manage your contact
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated applications on the internet and installs
them.
You can also update the scanner’s digital manual.
Note:
Windows Server operating systems are not supported.
Epson DocumentScan
Epson DocumentScan is an application that allows you to scan documents through smart devices such as
smartphones and tablet devices. You can save the scanned data in smart devices or cloud services, and send by email. You can download and install this app from the App Store or Google Play.
EpsonNet
EpsonNet Cong is an application that allows you to set network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application’s help for more details.
Note:
You can run Web Cong from EpsonNet Cong.
Cong
Web
Web Cong is an application that allows you to boot in a Web browser such as Internet Explorer or Chrome using
a computer or a smart device. You can also set a network service or change settings for scanners. Make sure you
connect the scanner and devices to the same network when using Web Cong.
To run We b
Scan 2.
Cong
Cong
, enter the IP address of the scanner on web browser. You can check the IP address on Epson
17
User's Guide
Scanner Basics
❏ Format:
IPv4: http://the scanner’s IP address/
IPv6: http://[the scanner’s IP address]/
❏ Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
You can also run Web Cong from EpsonNet Cong or using WSD port.
Option Items and Consumables Information
Network Interface Unit Codes
You can scan through a network by using Document Capture Pro (Windows only). By registering frequently used
scan process settings such as save, sort, transfer, and so on, with a name such as "job", you can reduce the workload
and increase eciency by simply selecting “job” on the control panel. See the manual for more details.
Part name Codes Specications
Network Interface Unit
* When mounted, you cannot use the scanner or a computer over a USB connection.
*
B12B808451 Available for 1000BASE-T/100BASE-TX/10BASE-T, IPv6,
IEEE802.3az
Carrier Sheet Codes
Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched when
feeding paper. You can scan originals larger than A4 size with a carrier sheet by folding it in half.
Part name Codes
Carrier Sheet
* You can only use the carrier sheet with the code.
*
B12B819051
B12B819061 (China only)
18
User's Guide
Scanner Basics
Related Information
& “General Specications for Originals being Scanned” on page 21
& “Placing Large Size Originals” on page 39
& “Placing Irregular Shaped Originals” on page 42
& “Placing Photographs” on page 45
Roller Assembly Kit Codes
Parts (the pickup roller and a separation roller) should be replaced when the number of scans exceeds the service
number. You can check the latest number of scans in Epson Scan 2 Utility.
A: pickup roller, B: separation roller
Part name Codes Life cycle
Roller Assembly Kit B12B819031
B12B819041 (China only)
* This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement
cycle. The replacement cycle may vary depending on dierent paper types, such as paper that generates a lot of paper dust
or paper with a rough surface that may shorten the life cycle.
200,000
*
Related Information
&
“Replacing the Roller Assembly Kit” on page 96
& “Resetting the Number of Scans” on page 100
19
User's Guide
Cleaning Kit Codes
Use this when cleaning inside the scanner.
Scanner Basics
A: cleaner, B: cleaning cloth
Part name Codes
Cleaning Kit B12B819291
Related Information
& “Cleaning Inside the Scanner” on page 91
20
User's Guide
Specications of Originals and Placing Originals
Specications of Originals and Placing
Originals
Specications
is section explains the specications and conditions of originals that can be loaded in the ADF.
of Originals
General Specications for Originals being Scanned
Type of Original Thickness Size
Plain paper
Fine paper
Recycled paper
Post card
Business card
Envelopes
Plastic cards complying with ISO781A
ID-1 type (with or without emboss)
Laminated cards
Thermal paper
27 to 413 g/m
A8 size or less: 127 to 413 g/m
Plastic cards: 1.24 mm (0.05 in.) or less
(including emboss)
Laminated Cards: 0.8 mm (0.03 in.) or
less
Maximum: 215.9×6,096.0 mm
(8.5×240.0 in.)
Minimum: 50.8×50.8 mm (2.0×2.0 in.)
The loadable size varies depending on
the type of originals.
Note:
❏ All originals must be at at the leading edge.
❏ Make sure that curls on the leading edge of the originals are kept within the following range.
must be 3 mm or less.
e
A
e
must be 1 mm or less while the B is equal to or less than C. When C is equal to or more than 10 times the B,
B
can be more than 1 mm.
B
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
21
User's Guide
Specications of Originals and Placing Originals
Size Measurement Thickness Paper Type
A4 210×297 mm
(8.3×11.7 in.)
Letter 215.9×279.4 mm
(8.5×11 in.)
Legal 215.9×355.6 mm
(8.5×14 in.)
B5 182×257 mm
(7.2×10.1 in.)
A5 148×210 mm
(5.8×8.3 in.)
B6 128×182 mm
(5.0×7.2 in.)
A6 105×148 mm
(4.1×5.8 in.)
27 to 413 g/m Plain paper
Fine paper
Recycled paper
Loading Capacity
Thickness of the originals stack:
under 6 mm (0.23 in.)
80 g/m: 50 sheets
90 g/m: 43 sheets
104 g/m: 37 sheets
127 g/m: 31 sheets
157 g/m: 25 sheets
209 g/m: 19 sheets
256 g/m: 15 sheets
413 g/m: 9 sheets
The loading capacity varies
depending on the paper type.
*
A8 52×74 mm
(2.1×2.9 in.)
Business Card 55×89 mm
(2.1×3.4 in.)
* You can rell the originals up to the maximum capacity during scanning.
Specications
of Long Paper
127 to 413 g/m
210 g/m Thickness of the originals stack:
under 6 mm (0.23 in.)
15 sheets
e specication of long paper you can load into the scanner.
Size Thickness Paper Type Loading Capacity
Width: 50.8 to 215.9 mm
(2.0 to 8.5 in.)
Length: 393.7 to 6,096.0 mm
(15.5 to 240.0 in.)
50 to 130 g/m Plain paper
Fine paper
Recycled paper
1 sheet
Specications of Plastic Cards
e specication of plastic card you can load into the scanner.
22
User's Guide
Specications of Originals and Placing Originals
Size Card Type Thickness Loading Capacity Loading Direction
ISO781A ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing 1.24 mm (0.05 in.) or
less
Without embossing 0.76 mm (0.03 in.) or
less
1 card Horizontal (Landscape)
5 cards
Specications of Laminated Cards
e specication of laminated cards you can load into the scanner.
Size Thickness Loading Capacity
120.0×150.0 mm (4.7×5.9 in.) or less 0.8 mm (0.03 in.) or less 1 card
Specications for Originals Using the Carrier Sheet
e optional Carrier Sheet is a sheet designed to transport originals through the scanner. You can scan originals
that are larger than A4/Letter size, important documents or photos which must not damaged, thin paper, irregular
shaped originals, and so on.
following table provides the conditions for using the Carrier Sheet.
e
Typ e Size Thickness Loading Capacity of
the Carrier Sheet
Originals that cannot be
loaded directly into the
scanner
*1 Fold in half to set.
*2 Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.
*1
A3
A4
*1
B4
Letter
*1
Legal
B5
A5
B6
A6
A8
Custom size:
❏ Width: up to 431.8 mm (17 in.)
❏ Length: up to 297 mm (11.7 in.)
0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
*2
*3
5 sheets
*3 The leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm (11.7 in.) long. Otherwise, the length of the scanned image may be longer than intended as the
scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
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User's Guide
Specications of Originals and Placing Originals
Related Information
& “Carrier Sheet Codes” on page 18
Specications of Envelopes
e specication of envelopes you can load into the scanner.
Size Measurement Thickness Loading Capacity
C6 114×162 mm (4.49×6.38 in.)
(standard size)
DL 110×220 mm (4.33×8.66 in.)
(standard size)
0.38 mm (0.015 in.) or less 5 envelopes
Types of Originals that Require Attention
e following types of originals may not be successfully scanned.
❏ Originals with an uneven surface such as letter head paper.
❏ Originals with crinkles or fold lines
❏ Perforated originals
❏ Original with labels or stickers
❏ Carbon-less paper
❏ Curled originals
❏ Coated paper
Note:
❏ Because carbon-less paper contains chemical substances that may harm the rollers, if paper jams occur frequently, clean
the pickup roller and the separation roller.
❏ Crinkled originals may scan better if you slow down the feeding speed during scanning or smooth out the crinkles before
loading.
❏ To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet (sold separately).
❏ To scan originals that are incorrectly detected as double feeds, press the
scanning or select O in Detect Double Feed on the Main Settings tab in Epson Scan 2.
❏ Labels or stickers must be rmly stuck to the originals with no glue protruding.
❏ Try to atten the curled originals before scanning.
Related Information
& “Scanner Basics” on page 11
& “Maintenance” on page 91
(Double Feed Detection Skip) button before
Types of Originals that Must Not be Scanned
e following types of originals must not be scanned.
24
User's Guide
Specications of Originals and Placing Originals
❏ Photos
❏ Booklets
❏ Non-paper original (such as clear les, fabric, and metal foil)
❏ Originals with staples or paper clips
❏ Originals with glue attached
❏ Ripped originals
❏ Heavily wrinkled or curled originals
❏ Transparent originals such as OHP lm
❏ Originals with carbon paper on the back
❏ Originals with wet ink
❏ Originals with sticky notes attached
Note:
❏ Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into
the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use
the Carrier Sheet (sold separately).
❏ Rippled, wrinkled, or curled originals can also be scanned if you use the Carrier Sheet (sold separately).
Related Information
& “Photographs” on page 44
Placing Originals
Standard Size Originals
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
25
User's Guide
Specications of Originals and Placing Originals
Size Measurement Thickness Paper Type
A4 210×297 mm
(8.3×11.7 in.)
Letter 215.9×279.4 mm
(8.5×11 in.)
Legal 215.9×355.6 mm
(8.5×14 in.)
B5 182×257 mm
(7.2×10.1 in.)
A5 148×210 mm
(5.8×8.3 in.)
B6 128×182 mm
(5.0×7.2 in.)
A6 105×148 mm
(4.1×5.8 in.)
27 to 413 g/m Plain paper
Fine paper
Recycled paper
Loading Capacity
Thickness of the originals stack:
under 6 mm (0.23 in.)
80 g/m: 50 sheets
90 g/m: 43 sheets
104 g/m: 37 sheets
127 g/m: 31 sheets
157 g/m: 25 sheets
209 g/m: 19 sheets
256 g/m: 15 sheets
413 g/m: 9 sheets
The loading capacity varies
depending on the paper type.
*
A8 52×74 mm
(2.1×2.9 in.)
Business Card 55×89 mm
(2.1×3.4 in.)
* You can rell the originals up to the maximum capacity during scanning.
127 to 413 g/m
210 g/m Thickness of the originals stack:
under 6 mm (0.23 in.)
15 sheets
26
User's Guide
Specications of Originals and Placing Originals
Placing Standard Size Originals
1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
Note:
❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension.
❏ Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the
original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.
❏e stopper can move forward and backward on the output tray extension so that you can easily adjust the stopper
position to the best position for the originals being scanned.
❏ If thick originals bump into the output tray and fall from it, store the output tray and do not use it to stack the
ejected originals.
❏ If scanned images are still aected by ejected originals hitting the surface below the scanner, we recommend placing
the scanner on the edge of a table where the ejected originals can drop freely and you can catch them.
2. Slide the edge guides on the input tray all the way out.
27
User's Guide
Specications of Originals and Placing Originals
3. Fan the originals.
Hold both ends of the originals and fan them a few times.
4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge
shape.
5. Load the originals into the input tray facing down with the top edge facing into the ADF.
Slide the originals into the ADF until they meet resistance.
28
User's Guide
Specications of Originals and Placing Originals
6. Slide the edge guides to t the edge of the originals making sure there are no gaps between the originals and
the edge guides. Otherwise, the originals may be fed skewed.
29
User's Guide
Specications of Originals and Placing Originals
Note:
❏ When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing the side or
facing down.
there can be holes within 30 mm (1.2 inches) from the leading edge of the originals. Make sure that the edges of the
punch holes do not have burrs or curls.
must not be any holes within a 30 mm (1.2 inches) strip at the center of the originals. However,
ere
❏ When scanning thin paper with crinkles that are causing paper jams or double feeds, you may be able to improve the
situation by pressing the
button once slows down the paper feeding speed; press it again to return to normal speed.
(Slow Mode) button to slow down the feeding speed. Pressing the (Slow Mode)
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