Epson C9300N User Guide

User’s Guide

NPD4505-01 EN

Epson AcuLaser C9300 Series User's Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics. THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Features Zoran Corporation Integrated Print System (IPS) for print language emulation.

A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is a trademark of LOGO GmbH.

IBM and PS/2 are registered trademarks of International Business Machines Corporation.

Microsoft Corporation.

Apple Apple, Inc. NewYork, Chicago, Geneva and Monaco are trademarks of Apple, Inc., registered in the U.S. and other countries.

Hoefler Text is a trademark of H&Co and may be registered in certain jurisdictions.

Epson and Epson ESC/P are registered trademarks and Epson AcuLaser and Epson ESC/P 2 are trademarks of Seiko Epson Corporation.

, Windows®, Windows Server®, Windows Vista® and Wingdings are registered trademarks of Microsoft

, Macintosh®, Mac®, Mac OS®, OS X®, AppleTalk®, Bonjour® ColorSync, and TrueType are registered trademarks of

Epson AcuLaser C9300 Series User's Guide

Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

The UFST printer devices.

MicroType significantly reduce font file sizes. Monotype Imaging’s MicroType

Arial, Times New Roman, Courier, Wingdings and Symbol are licensed from Monotype Imaging, Inc.

CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.

Albertus, Arial, Coronet, GillSans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa Recut, ITC Symbol, Zapf-Chancery, and ZapfDingbats are trademarks of International Typeface Corporation registered in the U. S. Patent and Trademark Office and may be registered in certain jurisdictions.

Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions.

Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions in the name of Linotype Corp. or its licensee Linotype GmbH.

(Universal Font Scaling Technology™) product is Monotype Imaging’s scalable font rendering subsystem for

font compression technology from Monotype Imaging works with the UFST® font rendering subsystem to

font format is a MicroType-compressed font format.

Stempel is trademarks of Linotype GmbH and may be registered in certain other jurisdictions.

Marigold is trademark of Arthur Baker and may be registered in some jurisdictions.

Antique Olive is a registered trademark of M. Olive.

Carta is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States and/or other countries. Tekton is a registered trademark of Adobe Systems Incorporated.

Marigold and Oxford are trademarks of AlphaOmega Typography.

HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.

PCL is the registered trademark of Hewlett-Packard Company.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

3™, and Reader are either registered trademarks or trademarks of Adobe Systems

Epson AcuLaser C9300 Series User's Guide

Operating System Versions

In this manual, the following abbreviations are used.

Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64.

❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic

Edition, and Windows 7 Professional Edition.

❏ Windows 7 x64 refers to Windows 7 Ultimate x64 Edition, Windows 7 Home Premium x64 Edition, Windows 7

Home Basic x64 Edition, and Windows 7 Professional x64 Edition.

❏ Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista

Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.

❏ Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,

Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition.

❏ Windows XP refers to Windows XP Home Edition and Windows XP Professional. ❏ Windows XP x64 refers to Windows XP Professional x64 Edition. ❏ Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise

Edition.

❏ Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition, Windows Server 2008 x64

Enterprise Edition, Windows Server 2008 R2 Standard Edition, and Windows Server 2008 R2 Enterprise Edition.

❏ Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise

Edition.

❏ Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64

Enterprise Edition.

Macintosh refers to Mac OS X.

❏ Mac OS X refers to Mac OS X 10.4.11 or later.

Operating System Versions 5

Epson AcuLaser C9300 Series User's Guide

Safety Instructions

Warning, Caution, and Note. . . . ......................................................... 13

Important Safety Instructions............................................................ 13

Setting up the printer............................................................... 13

Finding the place for the printer. . . . . . . . . . . . . ......................................... 15

Using the printer................................................................... 16

Handling consumable products....................................................... 18

Safety Information..................................................................... 19

Laser safety labels.................................................................. 19

Internal laser radiation.............................................................. 20

Ozone safety...................................................................... 20

Chapter 1 Getting to Know Your Printer

Printer Parts........................................................................... 21

Front view........................................................................ 21

Rear view......................................................................... 22

Inside the printer.................................................................. 22

Control panel...................................................................... 24

Options and Consumable Products........................................................ 25

Options.......................................................................... 25

Consumable products. . . . . . ......................................................... 26

Where to Find Information. . . ........................................................... 27

Printer Features........................................................................ 27

Power saving performance........................................................... 27

Print Job Arranger................................................................. 27

Sort function...................................................................... 28

Chapter 2 Printing Tasks

Loading Paper into Your Printer.......................................................... 29

MP tray.......................................................................... 29

Lower paper cassette................................................................ 31

Notes on loading A4/LT size paper.................................................... 34

Contents 6

Epson AcuLaser C9300 Series User's Guide

Output tray....................................................................... 35

Selecting and Using Print Media.......................................................... 36

Labels............................................................................ 36

Envelopes......................................................................... 37

Thick paper....................................................................... 39

Coated paper...................................................................... 40

Custom paper size.................................................................. 40

Cancelling a Print Job................................................................... 42

From the printer................................................................... 42

From the computer................................................................. 42

Setting the Print Quality................................................................. 42

Using the Automatic setting......................................................... 43

Using the Advanced setting.......................................................... 43

Customizing print settings........................................................... 44

Toner Save mode.................................................................. 45

Monochrome Model Compatibility mode. . . . . ......................................... 46

Adjusting the weight of thin lines..................................................... 46

Setting the Advanced Layout............................................................. 47

Duplex printing (with the Duplex Unit)................................................ 47

Modifying the print layout........................................................... 48

Resizing printouts. ................................................................. 49

Printing watermarks................................................................ 50

Printing headers and footers......................................................... 51

Printing with an overlay............................................................. 52

Printing with an overlay (with the storage)............................................. 55

Printing the copy-protected document................................................. 57

Printing Multiple Print Jobs at Once....................................................... 58

Printing Web Pages to Fit Your Paper Size.................................................. 59

Using the Reserve Job Function........................................................... 59

Sending the print job............................................................... 60

Chapter 3 Using the Control Panel

Using the Control Panel Menus........................................................... 61

When to make control panel settings.................................................. 61

How to access the control panel menus................................................ 61

How to register menus as bookmarks.................................................. 62

Control Panel Menus................................................................... 63

Information Menu................................................................. 63

Contents 7

Epson AcuLaser C9300 Series User's Guide

System Information Menu........................................................... 66

Tray Menu........................................................................ 66

Emulation Menu................................................................... 67

Printing Menu..................................................................... 68

Setup Menu....................................................................... 71

Reset Menu....................................................................... 74

Quick Print JobMenu. .............................................................. 75

ConfidentialJobMenu............................................................... 75

Clock Menu....................................................................... 75

Parallel Menu..................................................................... 76

USB Menu........................................................................ 77

Network Menu.................................................................... 78

AUX Menu....................................................................... 79

PCL Menu........................................................................ 79

PS3 Menu......................................................................... 80

ESCP2 Menu...................................................................... 82

FX Menu......................................................................... 84

I239X Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Password Config Menu............................................................. 88

Energy Saver Menu................................................................. 89

Support Menu..................................................................... 91

Bookmark Menu................................................................... 91

Status and Error Messages............................................................... 92

Printing and Deleting Reserve Job Data................................................... 106

Using the Quick Print Job Menu..................................................... 106

Using the Confidential Job Menu.................................................... 107

Printing a Configuration Status Sheet..................................................... 107

Canceling Printing.................................................................... 108

Using the Pause/Cancel button...................................................... 108

Using the Reset menu.............................................................. 109

Interrupting Printing.................................................................. 109

Chapter 4 Installing Options

Optional Printer Stand and Paper Cassette Unit............................................ 111

Handling precautions.............................................................. 111

Installing the optional printer stand. . . . . . . ........................................... 111

Installing the optional paper cassette unit............................................. 115

Removing the optional paper cassette unit............................................. 122

Contents 8

Epson AcuLaser C9300 Series User's Guide

Duplex Unit.......................................................................... 122

Installing the Duplex Unit.......................................................... 122

Removing the Duplex Unit......................................................... 125

Memory Module...................................................................... 125

Installing a memory module........................................................ 125

Removing a memory module........................................................ 128

Interface Card........................................................................ 129

Installing an interface card.......................................................... 129

Removing an interface card......................................................... 130

CompactFlash Memory................................................................ 130

Installing a CompactFlash memory.................................................. 130

Removing a CompactFlash memory.................................................. 132

Chapter 5 Replacing Consumable Products

Precautions During Replacement........................................................ 134

Replacement Messages................................................................. 134

Chapter 6 Cleaning and Transporting the Printer

Cleaning the Printer................................................................... 136

Cleaning the pickup roller.......................................................... 136

Cleaning the exposure window...................................................... 138

Transporting the Printer................................................................ 145

For long distances................................................................. 145

For short distances................................................................ 146

Chapter 7 Troubleshooting

Clearing Jammed Paper. ............................................................... 148

Precautions for clearing jammed paper............................................... 148

Paper Jam MP A (MP tray or Cover A)............................................... 149

Paper Jam C4, Paper Jam C3, Paper Jam C2, Paper Jam C1 (All paper cassette).............. 150

Paper Jam B E (Duplex Unit or Cover E).............................................. 151

Printing a Configuration Status Sheet..................................................... 155

Operational Problems.................................................................. 156

The Ready light does not turn on.................................................... 156

The printer does not turn off........................................................ 156

Contents 9

Epson AcuLaser C9300 Series User's Guide

The printer does not print (Ready light off)............................................ 156

The Ready light is on but nothing prints.............................................. 157

The remaining service life of the consumables is not updated (Windows only)............... 157

Cannot install software or drivers.................................................... 157

Cannot access the shared printer..................................................... 158

Printout Problems..................................................................... 158

The font cannot be printed......................................................... 158

Printout is garbled................................................................ 159

The printout position is not correct.................................................. 159

Graphics do not print correctly...................................................... 160

Color Printing Problems. . . . . . .......................................................... 160

Cannot print in color.............................................................. 160

The printout color differs when printed from different printers........................... 160

The color looks different from what you see on the computer screen....................... 161

Print Quality Problems................................................................. 161

The background is dark or dirty..................................................... 161

White dots appear in the printout.................................................... 161

Vertical lines appear on the printout................................................. 162

Print quality or tone is uneven...................................................... 162

Half-tone images print unevenly..................................................... 162

Toner smudges................................................................... 163

Areas are missing in the printed image................................................ 163

Completely blank pages are output................................................... 164

The printed image is light or faint.................................................... 164

The non-printed side of the page is dirty.............................................. 165

Print quality decreased............................................................. 165

Memory Problems..................................................................... 166

Insufficient memory for current task................................................. 166

Insufficient memory to print all copies................................................ 166

Paper Handling Problems.............................................................. 166

Paper does not feed properly........................................................ 166

Problems Using Options............................................................... 167

The message Invalid AUX I/F Card appears on the LCD panel............................ 167

Paper does not feed from the optional paper cassette.................................... 167

An installed option cannot be used................................................... 168

The optional product is not available................................................. 168

Correcting USB Problems.............................................................. 168

USB connections.................................................................. 168

Windows operating system......................................................... 169

Printer software installation......................................................... 169

Contents 10

Epson AcuLaser C9300 Series User's Guide

Status and Error Messages.............................................................. 170

Canceling Printing.................................................................... 170

Printing in the PostScript 3 Mode Problems............................................... 170

The printer does not print correctly in the PostScript mode.............................. 170

The printer does not print.......................................................... 171

The printer or its driver does not appear in utilities in the printer configuration (Macintosh

only).......................................................................... 171

The font on the printout is different from that on the screen.............................. 171

The printer fonts cannot be installed................................................. 172

The edges of texts and/or images are not smooth....................................... 172

The printer does not print normally via the USB interface................................ 172

The printer does not print normally via the network interface............................ 172

An undefined error occurs (Macintosh only).......................................... 173

Chapter 8 About the Printer Software

Using the Printer Software for Windows.................................................. 174

Using the printer driver. . .......................................................... 174

Using EPSON Status Monitor....................................................... 176

Uninstalling the printer software.................................................... 184

Using the PostScript Printer Driver....................................................... 184

System requirements.............................................................. 184

Using the PostScript printer driver with Windows...................................... 185

Using the PostScript printer driver with Macintosh..................................... 188

Using the PCL6 printer driver. . ......................................................... 191

Appendix A Technical Specifications

Paper................................................................................ 192

Available paper types.............................................................. 192

Paper that should not be used....................................................... 192

Printable area.................................................................... 193

Printer.............................................................................. 194

General.......................................................................... 194

Environmental................................................................... 195

Mechanical...................................................................... 196

Electrical........................................................................ 196

Standard and approvals............................................................ 196

Contents 11

Epson AcuLaser C9300 Series User's Guide

Interfaces............................................................................ 197

USB interface..................................................................... 197

Ethernet interface................................................................. 197

Options and Consumable Products....................................................... 197

Optional paper cassette unit........................................................ 197

Duplex Unit...................................................................... 198

Printer Stand..................................................................... 198

Memory modules................................................................. 199

Parallel Interface Card............................................................. 199

CompactFlash memory............................................................ 199

Toner Cartridge.................................................................. 200

Photoconductor Unit. . . . . . . . ...................................................... 200

Waste Toner Collector............................................................. 200

Appendix B Where To Get Help

Contacting Epson Support.............................................................. 201

Before Contacting Epson. . . . . ...................................................... 201

Help for Users in Europe. . . . ....................................................... 201

Help for Users in Taiwan........................................................... 201

Help for Users in Singapore. ........................................................ 202

Help for Users in Thailand.......................................................... 203

Help for Users in Vietnam.......................................................... 203

Help for Users in Indonesia......................................................... 204

Help for Users in Hong Kong....................................................... 206

Help for Users in Malaysia.......................................................... 207

Help for Users in India............................................................. 207

Help for Users in the Philippines.................................................... 208

Index

Contents 12

Epson AcuLaser C9300 Series User's Guide

Safety Instructions

Warning, Caution, and Note

Warning

must be followed carefully to avoid bodily injury.

Caution

must be observed to avoid damage to your equipment.

Note

contains important information and useful tips on the operation of your printer.

Important Safety Instructions

Setting up the printer

❏ Because the printer weighs approximately 44 kg (97 lb) with consumable products installed, one

person should not lift or carry it. Two people should carry the printer, lifting it by the correct positions as shown below.

❏ When moving the printer, always keep it horizontal.

❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.

Safety Instructions 13

Epson AcuLaser C9300 Series User's Guide

❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that

comes with this printer. Use of the another cord may result in fire or electric shock. This printer’s power cord is for use with this printer only. Use with other equipment may result in fire or electric shock.

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses

in the plug, make sure you replace them with fuses of the correct size and rating.

❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.

❏ Avoid using an electrical outl et th at is cont rolle d by w all sw itches or automatic timers. Accidental

disruption of power can erase valuable information in your computer’s and printer’s memory.

❏ Make sure that there is no dust on the socket.

❏ Be sure to insert the plug completely into the electrical outlet.

❏ Do not handle the plug with wet hands.

❏ Unplug this printer from the wall outlet and refer servicing to a qualified service representative

under the following conditions:

A When the power cord or plug is damaged or frayed.

B If liquid has been spilled into it.

C If it has been exposed to rain or water.

D If it does not operate normally when the operating instructions are followed. Adjust only those controls that

are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the printer to normal operation.

E If it has been dropped or the cabinet has been damaged.

F If it exhibits a distinct change in performance, indicating a need for service.

❏ Avoid sharing outlets with other appliances.

❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same

circuit as photocopiers or air control systems that regularly switch on and off.

❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.

Your printer’s power requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.

❏ If you use an extension cord, make sure that the total of the ampere ratings on the products

plugged into the extension cord does not exceed the extension cord ampere rating.

Safety Instructions 14

Epson AcuLaser C9300 Series User's Guide

❏ When connecting this printer to a computer or other device with a cable, ensure the correct

orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ When lifting the printer onto the optional printer stand, be sure to lock the stand’s casters.

Finding the place for the printer

When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation.

a 36 cm

b 14 cm

c 10 cm

d 59 cm

e 10 cm

To install and use any of the following options, you will need the indicated amount of additional space.

An optional paper cassette unit adds 14 cm (5.4 in.) to the bottom of the printer.

A printer stand adds 9 cm (3.5 in.) to the bottom of the printer.

Safety Instructions 15

Epson AcuLaser C9300 Series User's Guide

In addition to space considerations, always heed the following precautions when finding a place to locate the printer:

❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord.

❏ Do not put your printer where the cord will be stepped on.

❏ Do not use printer in a damp environment.

❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, oil vapor, or dust.

❏ Do not place the printer on an unstable surface.

❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not

block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.

❏ Keep the entire computer and printer system away from potential sources of interference, such as

loudspeakers or the base units of cordless telephones.

❏ Leave adequate room around the printer to allow for sufficient ventilation.

Using the printer

❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the

printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, turn off the printer and wait 40 minutes to allow the heat to subside before doing so.

Front view of fuser (cover A is opened by button B)

* CAUTION

Safety Instructions 16

Epson AcuLaser C9300 Series User's Guide

Rear view of fuser (cover A is opened by lever A)

* CAUTION

When optional duplex unit is attached (cover A is opened by button B)

* CAUTION

❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause

injury.

❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points

or short out parts that could result in a risk of fire or electric shock.

❏ When optional paper cassettes are installed, do not open two or more paper cassettes at the same

time while cover A is open. The open cassettes unbalance the printer, and if any pressure is placed on the back of it, it may fall over and hurt someone.

❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.

❏ Do not use aerosol products containing any kind of combustible gases, such as air duster, in or

around the printer.

Safety Instructions 17

Epson AcuLaser C9300 Series User's Guide

❏ Never force the printer’s components into place. Although the printer is designed to be sturdy,

rough handling can damage it.

❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.

❏ Never spill liquid of any kind on the printer.

❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment of

other controls may result in damage and may require repair by a qualified service representative.

❏ Do not turn off the printer:

- After turning on the printer, wait until Ready appears on the LCD panel.

- While Ready light is flashing.

- While the Data light is on or flashing.

- While printing.

❏ Avoid touching the components inside the printer unless instructed to do so in this guide.

❏ Follow all warnings and instructions marked on the printer.

❏ Except as specifically explained in the printer’s documentation, do not attempt to service this

printer yourself.

❏ Periodically disconnect the plug from the electrical outlet and clean the blades.

❏ Do not disconnect the plug while the printer is on.

❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet.

❏ Unplug this printer from the wall outlet before cleaning.

❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.

Handling consumable products

❏ Do not burn used consumable products because they might explode and injure someone. Dispose

of them according to local regulations.

❏ Be sure to keep consumable products out of the reach of children.

❏ When handling a toner cartridge, always place it on a clean, smooth surface.

❏ Do not attempt to modify a toner cartridge or take it apart.

❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or

clothes, wash it off with soap and water immediately.

Safety Instructions 18

Epson AcuLaser C9300 Series User's Guide

❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.

Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.

❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a warm

environment to prevent damage from condensation.

❏ To get the best print quality, do not store the toner cartridge, developer unit, or photoconductor

unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.

❏ When removing the photoconductor unit, do not expose it to sunlight at all and avoid exposing it

to room light for more than three minutes. The photoconductor unit contains a light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the photoconductor unit out of the printer for long periods, cover it with an opaque cloth.

❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from

the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.

❏ Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.

Safety Information

Laser safety labels

Warning:

The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. A label similar to the one shown below is attached to the back of printers in countries where required.

Safety Instructions 19

Epson AcuLaser C9300 Series User's Guide

Internal laser radiation

There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer.

Ozone safety

Ozone emission

Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing.

Ozone exposure limit

The Epson laser printer generates less than 3 mg/h of continuous printing.

Minimize the risk

To minimize the risk of exposure to ozone, you should avoid the following conditions:

❏ Use of multiple laser printers in a confined area

❏ Operation in conditions of extremely low humidity

❏ Poor room ventilation

❏ Long, continuous printing together with any of the above

Printer location

The printer should be located so that the exhaust gases and heat generated are:

❏ Not blown directly into the user’s face

❏ Vented directly out of the building whenever possible

Safety Instructions 20

Chapter 1

Getting to Know Your Printer

Printer Parts

Front view

Epson AcuLaser C9300 Series User's Guide

dbc

a. paper support b. cover F

c. output tray d. cover G

e. control panel f. MP tray

g. standard lower paper cassette h. cover A

i. power switch j. lever A

k. cover D

Getting to Know Your Printer 21

Rear view

Epson AcuLaser C9300 Series User's Guide

a. button B b. AC inlet

c. back cover d. Ethernet interface connector

e. Type-B interface card slot cover f. USB interface connector

Inside the printer

cover A is opened by lever A

Getting to Know Your Printer 22

cover A is opened by lever A and cover G is opened by lever G

dcb

ihgj

Epson AcuLaser C9300 Series User's Guide

cover A is opened by button B

a. lever G b. photoconductor unit (Yellow)

c. photoconductor unit (Magenta) d. photoconductor unit (Cyan)

e. photoconductor unit (Black) f. fuser unit

g. toner cartridge (Black) h. toner cartridge (Cyan)

i. toner cartridge (Magenta) j. toner cartridge (Yellow)

Getting to Know Your Printer 23

k. lever E l. cover E

m. release lever

Control panel

Epson AcuLaser C9300 Series User's Guide

cadfeb

a. LCD panel Displays printer status messages and control panel menu settings.

OK button

Left button

Up button

Right button

Down button

Ready light (Green)

Wake Up/Sleep button (Green)

Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use these buttons, see “Using the Control Panel Menus” on page 61.

On when the printer is ready, indicating that the printer is ready to receive and print data. Off when the printer is not ready.

Press to switch the status between available for printing and saving power. This button lights up when the printer is in the sleep mode (the deep sleep mode). The printer has a power off mode which saves more power consumption as almost all functions are not available, and this button blinks while in the power off mode. Press this button to recover from the sleep mode (the deep sleep mode) and the power off mode.

For more details about the power off mode, see “Energy Saver Menu” on page 89.

Error light (Orange)

On or flashes when an error has occurred.

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Start/Stop button

Pause/Cancel button

Data light (Green)

When the printer is printing, pressing this button stops the printing. When the error light is flashing, pressing this button clears the error and switches the printer to ready status.

Press once to pause. Press again to recover from pause. While paused, the following operations are available on the control panel.

- Canceling the current print job or stored print jobs.

- Interrupting print jobs to print a stored print job.

For instructions on these operations, see “Canceling Printing” on page 108 and “Interrupting Printing” on page 109.

On when print data is stored in the print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer.

Options and Consumable Products

Options

You can add to your printer’s capabilities by installing any of the following options.

❏ Printer Stand (C12C847181)

This option is installed to fix the printer and enables the printer to move easily with its casters.

❏ Paper Cassette Unit (C12C802601)

This unit increases paper feeding capacity up to 550 sheets of paper. You can install up to three units.

❏ Duplex Unit (C12C802612)

This unit allows for automatic printing on both sides of paper.

❏ CompactFlash Memory

This option enables you to store overlay forms, use Reserve Job function, and improve the collate printing environment. By using the Reserve Job function, you can store print jobs in the printer’s CompactFlash memory and print them later directly from the printer’s control panel. By using the collate printing function, you can print larger and more complex print jobs.

Note:

The CompactFlash memory must be at least 4 GB.

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❏ Memory Module

This option expands the printer’s memory by allowing you to print complex and graphics-intensive documents. The printer’s RAM can be increased up to 1024 MB by adding an additional 1024 MB RAM DIMM.

Note:

Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or an Epson qualified service representative.

❏ Parallel Interface Card (C12C824521)

This option enables parallel interface connection. Insert the parallel interface card to the Type-B interface card slot.

Consumable products

The life of the following consumable products is monitored by the printer. The printer lets you know when replacements are needed.

Product name Product code

Toner Cartridge (Yellow) 0602

Toner Cartridge (Magenta) 0603

Toner Cartridge (Cyan) 0604

Toner Cartridge (Black) 0605

Double Toner Cartridge Pack (Yellow) 0606

Double Toner Cartridge Pack (Magenta) 0607

Double Toner Cartridge Pack (Cyan) 0608

Double Toner Cartridge Pack (Black) 0609

Photoconductor Unit (Color) 1209

Photoconductor Unit (Black) 1210

Waste Toner Collector 0610

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Where to Find Information

Setup Guide

Provides you with information on assembling the printer and installing the printer software.

User’s Guide (this manual)

Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications.

Network Guide

Provides network administrators with information on both the printer driver and network settings.

Font Guide

Provides you with information on fonts used on the printer.

Online Help for printer software

Click Help for detailed information and instructions on the printer software that controls your printer. Online help is automatically installed when you install the printer software.

Printer Features

Power saving performance

The printer has an advanced power saving feature that helps you reduce electricity consumption. In the power off mode, the printer consumes about 0.2 W by disabling almost all operations. For a detailed explanation, see “Energy Saver Menu” on page 89.

Print Job Arranger

This function allows printing settings for several documents created by different applications at the same time. You can arrange the order in which jobs are printed and change the layout of the data.

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Sort function

You can alternate printouts vertically and horizontally when collating multiple sets of printouts.

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Chapter 2

Printing Tasks

Loading Paper into Your Printer

This section describes how to load paper. If you use special media such as envelopes, see also “Selecting and Using Print Media” on page 36. For specifications or details about the paper types and sizes, see “Paper” on page 192.

Caution:

❏ Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.

❏ Do not open two or more paper cassettes at the same time while cover A is open. The open

cassettes unbalance the printer, and if any pressure is placed on the back of it, it may fall over and hurt someone.

MP tray

The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such as labels, envelopes, thick paper, and coated paper.

Note:

To load envelopes, see “Envelopes” on page 37.

1. Open the MP tray.

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Epson AcuLaser C9300 Series User's Guide

2. Slide the paper guides outward.

Note:

When the loading paper size is bigger than A4, open the extension tray on the MP tray to accommodate the paper.

3. Load a stack of the desired paper with the printable surface facing down. Then slide the paper

guides to get a snug fit.

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