EPSON C9100 User Manual

®
Color Laser Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resu lting from the use of the inf ormation contained herei n.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third partie s for damages, losses, costs, or expenses incur red by purchaser or third parties as a result of: accide nt, misuse, or abuse of this product or unauthorize d modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corp oration and its affiliates sha ll not be liable against any d amages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
NEST Office Kit Copyright © 1996, Novell, Inc. All rights reserved.
IBM and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States of America and other countries. Apple and Macintosh are registered trademarks of Apple Computer, Inc.
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson Corporation.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.
CG Times and CG Omega are trademarks of Agfa Monotype Corporation and may be registered in certain jurisdictions.
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Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and may be registered in certain jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International Typeface Corporation and may be registered in some jurisdictions.
Antique Olive is a trademark of Fonderie Olive.
Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and David are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions.
Wingdings is a trademark of Microsoft Corporation and may be registered in some jurisdictions.
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2004 by Seiko Epson Corporation, Nagano, Japan.
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Where to Find Information

Setup Guide
Provides you with information on assembling the printer and installing the printer software.
Reference Guide (this manual)
Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications.
Network Guide
Provides network administrators with information on both the printer driver and network settings.You need to install this guide from the Network Utility CD-ROM to your computer’s hard disk before referring it.
Paper Jam Guide
Provides you with solutions for paper jam problems about your printer you may need to refer to on a regular basis. We recommend printing this guide and keeping it near the printer.
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls your printer. Online help is automatically installed when you install the printer software.
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Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . 14
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power On/Off Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 1 Getting to Know Your Printer
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Consumable products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pages per sheet printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Watermark printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Overlay printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the HDD form overlay function . . . . . . . . . . . . . . . . . . 30
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Chapter 2 Paper Handling
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Standard lower cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Standard lower cassette and optional paper cassette unit . . .41
Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
EPSON Color Laser Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . .46
EPSON Color Laser Coated Paper. . . . . . . . . . . . . . . . . . . . . . .47
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Thick paper and extra thick paper. . . . . . . . . . . . . . . . . . . . . . .51
Loading a custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Chapter 3 Using the Printer Software with Windows
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Making Changes to Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . .55
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . .55
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using a watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Using an overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Using HDD form overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Printing with the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Making Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
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Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Stored Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Confidential Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Monitoring Your Printer Using EPSON Status Monitor 3 . . . . . . . 91
Installing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 92
Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 96
Getting printer status details. . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setting Monitoring Preferences. . . . . . . . . . . . . . . . . . . . . . . . 101
Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Job Management function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Stopping monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Monitored Printers settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . 115
Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . 118
Chapter 4 Using the Printer Software with Macintosh
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . 122
Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . 122
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Printing with the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . 140
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Stored Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Confidential Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
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Monitoring Your Printer using EPSON Status Monitor 3 . . . . . . .154
Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . .154
Getting printer status details . . . . . . . . . . . . . . . . . . . . . . . . . .156
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . .158
Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Using the Job Management function. . . . . . . . . . . . . . . . . . . .161
Setting Up the USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . .166
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
For Mac OS 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Chapter 5 Setting Up Your Printer on a Network
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Setting up your printer as a shared printer . . . . . . . . . . . . . .169
Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Setting up clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Installing the printer driver from the CD-ROM . . . . . . . . . .185
For Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
For Mac OS 9 users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Chapter 6 Installing Options
Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Installing the optional paper cassette unit . . . . . . . . . . . . . . .192
Removing the optional paper cassette unit . . . . . . . . . . . . . .197
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Installing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Removing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Face-up Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Installing the Face-up tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Removing the Face-up tray. . . . . . . . . . . . . . . . . . . . . . . . . . . .207
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Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Installing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . 208
Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . 212
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . 218
Adobe PostScript 3 Kit/P5C Emulation Kit . . . . . . . . . . . . . . . . . . 219
Installing the ROM Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Removing the ROM module . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Chapter 7 Maintenance and Transportation
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Replacing a toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Replacing the photoconductor unit . . . . . . . . . . . . . . . . . . . . 232
Waste Toner Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Replacing the waste toner collector . . . . . . . . . . . . . . . . . . . . 241
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Finding a place for the printer. . . . . . . . . . . . . . . . . . . . . . . . . 249
Checking color registration . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
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Chapter 8 Troubleshooting
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .256
Jam B (cover B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Jam E (cover E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
Jam B, C1 (cover B and standard lower paper cassette) . . . .268
Jam E, C2/E, C3/E, C4
(cover E and optional paper cassettes) . . . . . . . . . . . . . . . .270
Jam B, D (cover B and optional Duplex Unit) . . . . . . . . . . . .274
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . .277
The printer does not print (Ready light off) . . . . . . . . . . . . . .277
The Ready light is on but nothing prints . . . . . . . . . . . . . . . .277
The optional product is not available . . . . . . . . . . . . . . . . . . .278
Sharing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Network printers cannot be monitored in a
Windows 95 environment . . . . . . . . . . . . . . . . . . . . . . . . . .279
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . .280
Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
The printout color differs when printed from
different printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
The color looks different from what you see
on the computer screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . .283
White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . .283
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . .284
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . .284
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285
Areas are missing in the printed image . . . . . . . . . . . . . . . . .285
Completely blank pages are output. . . . . . . . . . . . . . . . . . . . .286
The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . .287
The non-printed side of the page is dirty . . . . . . . . . . . . . . . .287
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Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Print quality decreased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . 288
Insufficient memory to print all copies . . . . . . . . . . . . . . . . . 288
Paper Handling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . 289
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
The message Invalid AUX /IF Card appears on the
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Paper does not feed from the optional paper cassette . . . . . 290
Feed jam when using the optional paper cassette . . . . . . . . 291
An installed option cannot be used . . . . . . . . . . . . . . . . . . . . 291
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Using the Cancel Job button . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Appendix A Technical Specifications
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
High-speed tandem printing engine . . . . . . . . . . . . . . . . . . . 318
High-quality printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
EPSON Quick Fuser Technology . . . . . . . . . . . . . . . . . . . . . . 319
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
HDD Form Overlay function. . . . . . . . . . . . . . . . . . . . . . . . . . 320
Pre-defined color settings in printer driver. . . . . . . . . . . . . . 320
Wide variety of fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Toner save mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Resolution Improvement Technology and
Enhanced MicroGray technology. . . . . . . . . . . . . . . . . . . . 321
Adobe PostScript 3 Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
P5C Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
10
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .322
Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .322
Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . .323
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .327
Standard and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .328
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331
500-sheet Paper Cassette Unit A3. . . . . . . . . . . . . . . . . . . . . . .331
1500-sheet Paper Cassette Unit A3. . . . . . . . . . . . . . . . . . . . . .332
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .333
Face-up Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334
Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .335
Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .335
Photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .336
Waste toner collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .337
Appendix B Functions of the Control Panel
Using the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . .338
When to make control panel settings . . . . . . . . . . . . . . . . . . .338
How to access the control panel menus . . . . . . . . . . . . . . . . .338
Printing and Deleting Reserve Job Data. . . . . . . . . . . . . . . . . . . . . .340
Using the Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . .340
Using the Confidential Job Menu. . . . . . . . . . . . . . . . . . . . . . .341
Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342
Status Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345
Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347
11
Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Color Regist Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Reset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Parallel Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
AUX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
LJ4 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
GL2 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
ESCP2 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
I239X Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Support Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Appendix C Working with Fonts
EPSON BarCode Fonts (Windows Only) . . . . . . . . . . . . . . . . . . . . 377
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Installing EPSON BarCode Fonts . . . . . . . . . . . . . . . . . . . . . . 379
Printing with EPSON BarCode Fonts. . . . . . . . . . . . . . . . . . . 382
BarCode Font specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Available Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
LJ4/GL2 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
ESC/P 2 and FX modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
I239X mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
PS 3 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
P5C mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Printing font samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Adding More Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Selecting Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Downloading Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
EPSON Font Manager (Windows Only). . . . . . . . . . . . . . . . . . . . . 404
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Installing EPSON Font Manager. . . . . . . . . . . . . . . . . . . . . . . 404
12
Appendix D Symbol Sets
Introduction to Symbol Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .407
In the LJ4 Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .408
International character sets for ISO . . . . . . . . . . . . . . . . . . . . .410
In the ESC/P 2 or FX Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .411
International character sets. . . . . . . . . . . . . . . . . . . . . . . . . . . .414
Characters available with the ESC (^ command . . . . . . . . . .414
In the I239X Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
In the EPSON GL/ 2 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
In the P5C Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .416
Notice for Windows XP Users
Glossary
Index
13

Safety Information

Warnings, Cautions, and Notes

Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your printer.

Safety Precautions

Be sure to follow these precautions carefully to ensure safe, efficient operation:
14
Because the printer weighs approximately 55 kg (121 lb) with
consumable products installed, one person should not lift or carry it. Three or more people should carry the printer, lifting it by the correct positions as shown below.
heavier on this side
Be careful not to touch the fuser, which is marked CAUTION
HIGH TEMPERATURE, or the surrounding areas. If the printer
has been in use, the fuser and the surrounding areas may be very hot.
Fuser
CAUTION HIGH TEMPERATURE
15
Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
Avoid touching the components inside the printer unless
instructed to do so in this guide.
Never force the printer’s components into place. Although the
printer is designed to be sturdy, rough handling can damage it.
When handling a toner cartridge, always place them on a
clean, smooth surface.
Do not attempt to modify a toner cartridge or take them apart.
They cannot be refilled.
Do not touch the toner. Keep the toner away from your eyes.
Do not dispose of used toner cartridge, photoconductor unit,
or waste toner collector in fire, as they can explode and cause injury. Dispose of them according to local regulations.
If toner is spilled, use a broom and dustpan or a damp cloth
with soap and water to clean it up. Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.
Wait at least one hour before using a toner cartridge after
moving it from a cool to a warm environment to prevent damage from condensation.
When removing the photoconductor unit, avoid exposing it
to room light for more than five minutes. The unit contains a blue-colored light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the unit out of the printer for long periods, cover it with an opaque cloth.
16
Be careful not to scratch the surface of the drum. When you
remove the photoconductor unit from the printer, always place the unit on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.
To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.
Be sure to keep consumable components out of the reach of
children.
Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
Avoid sharing outlets with other appliances.
Use only an outlet that meets the power requirements of this
printer.

Important Safety Instructions

Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’s power requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.
If you are unable to insert the AC plug into the electrical
outlet, contact an electrician.
Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in damage that requires repair by a qualified service representative.
17
ENERGY STAR
®
Compliance
As an International ENERGY STAR® Partner, EPSON has determined that this product meets the International for energy efficiency.
ENERGY STAR
®
Program guidelines
The International a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, scanners, and multifunction devices, and in an effort to reduce air pollution caused by power generation. Their standards and logos are uniform among participating nations.
ENERGY STAR
®
Office Equipment Program is

Power On/Off Cautions

Do not turn off the printer:
After turning on the printer, wait until Ready appears on
the LCD panel
While the Ready light is flashing
While the Data light is on or flashing
While printing
18
Chapter 1

Getting to Know Your Printer

Printer Parts

Front view

a
h
g
1
1
1
1
b c
1
1
d
1
e
1
a. face-down tray b. stopper c. control panel d. cover A e. standard lower paper cassette f. power switch g. MP tray (Multi-Purpose tray) h. cover B
Getting to Know Your Printer 19
f
1
1
1
1

Rear view

f
e
d
a. vent hole b. AC inlet c. right side cover d. USB interface e. parallel interface f. Ethernet interface
a
c
b
20 Getting to Know Your Printer

Inside the printer

a
e
1
1
b
1
c
1
1
1
d
1
a. fuser unit b. toner cartridge c. waste toner collector d. photoconductor unit e. intermediate transfer unit
Getting to Know Your Printer 21
1
1
1
1
1

Control panel

abcd gef
j
a. LCD panel Displays printer status messages and
control panel menu settings.
b.
Back button
c.
Up button
d.
Enter button
e.
Down button
Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use these buttons, see “Using the Control Panel Menus” on page 338.
h i
f. Cancel Job button Press once to cancel the current print job.
Press and hold for more than two seconds to delete all jobs from the printer memory.
g. Error light
(Red)
On or flashes when an error has occurred.
22 Getting to Know Your Printer
h. Ready light
(Green)
On when the printer is ready, indicating that the printer is ready to receive and print data. Off when the printer is not ready.
1
i. Start/Stop button When the printer is printing, pressing
this button stops the printing. When the error light is flashing, pressing this button clears the error and switches the printer to ready status.
j. Data light
(Yellow)
On when print data is stored in th e print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer.

Options and Consumable Products

Options

You can add to your printer’s capabilities by installing any of the
following options.
500-sheet Paper Cassette Unit A3 (C12C802142)
1
1
1
1
1
1
1
1
1
This unit increases paper feeding capacity up to 500 sheets of
paper.
Getting to Know Your Printer 23
1
1
1500-sheet Paper Cassette Unit A3 (C12C802152)
This unit holds three paper cassettes, and increases paper feeding capacity up to 1,500 sheets of paper.
Duplex Unit (C12C802132)
This Duplex Unit allows for automatic printing on both sides of the paper.
Face-up Tray (C12C802162)
The face-up tray stacks your printouts with the printed surface facing up.
Hard Disk Drive (C12C824172)
This option expands the printer’s capacity by allowing you to print complex and large print jobs at high speed. This option also enables you to use the Reserve Job function. By using the Reserve Job function, you can store print jobs in the printer’s hard disk and print them later directly from the printer’s control panel.
Adobe PostScript 3 Kit (C12C832622)
The printer’s Adobe PostScript 3 Mode provides you with the ability to print documents formatted for PostScript printers. IES (Intelligent Emulation Switch) and SPL (Shared Printer Language) support allow the printer to switch between the PostScript mode and other emulations as print data is received at the printer.
P5C Emulation Kit (C12C832621)
The P5C emulation kit provides you with the ability to print documents in the PCL5c printing language with this printer. This optional kit includes the ROM module and printer driver.
24 Getting to Know Your Printer
Memory Module
This option expands the printer’s memory by allowing you to
print complex and graphics-intensive documents. The memory
can be installed up to 1,024 MB for your printer.
Note:
Make sure that the DIMM you purchase is compatible with EPSON
products. For details, contact the store where you purchased this printer
or an EPSON qualified service representative.

Consumable products

The life of the following consumable products is monitored by the
printer. The printer lets you know when replacements are needed.
Toner Cartridge (Yellow) 0195
Toner Cartridge (Magenta) 0196
Toner Cartridge (Cyan) 0197
Toner Cartridge (Black) 0198
Photoconductor Unit 1105
1
1
1
1
1
1
1
1
Waste Toner Collector 0194
Getting to Know Your Printer 25
1
1
1
1

Various Printing Options

This printer provides you with a variety of different printing options. You can print in various formats, or can print using many different types of paper.
The following explains the procedure for each type of printing. Choose the appropriate one for your printing.

Double-sided printing

“Duplex Unit” on page 198
“Printing with the duplex unit” on page 79 (Windows)
“Printing with the duplex unit” on page 140 (Macintosh)
Lets you print on both sides of paper.
Note:
You need an optional Duplex Unit installed in your printer in order to automatically print on both sides of paper.
26

Fit to page printing

“Resizing printouts” on page 62 (Windows)
“Resizing printouts” on page 130 (Macintosh)
Note:
This function is not available with Mac OS X.
Lets you automatically enlarge or reduce the size of your
document to fit the paper size you selected.

Pages per sheet printing

“Modifying the print layout” on page 64 (Windows)
“Modifying the print layout” on page 132 (Macintosh)
Lets you print two or four pages on a single sheet.
27

Watermark printing

“Using a watermark” on page 66 (Windows)
“Using a watermark” on page 135 (Macintosh)
Note:
This function is not available with Mac OS X.
Lets you print a text or image as a watermark on your printout. For example, you can put “Confidential” on an important document.
28

Overlay printing

“Using an overlay” on page 70 (Windows)
Lets you prepare standard forms or template on your printout
that you can use as overlays when printing other documents.
Note:
The Overlay printing function is not available in the PostScript 3 mode.
29

Using the Reserve Job function

“Installing the Hard Disk Drive” on page 208
“Using the Reserve Job Function” on page 84 (Windows)
“Using the Reserve Job Function” on page 144 (Macintosh)
Lets you print jobs that you stored in the printer’s Hard Disk Drive later directly from the printer’s control panel.

Using the HDD form overlay function

“Installing the Hard Disk Drive” on page 208
“Using HDD form overlay” on page 76 (Windows)
30
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