EPSON C900 User Manual
Setup Sheet
Provides you with information on assembling the printer and
installing the printer software.
Reference Guide (this manual)
Provides you with detailed information on the printer’s functions,
optional products, maintenance, troubleshooting, and technical
specifications.
1
2
Color Laser Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying, recording,
or otherwise, without the prior written permission of SEI KO EPSON CORPORATION. No
patent liability is assumed with respect to the use of the information contained herein. Neither
is any liability assumed for damages resulting from the use of the information contained
herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incu rred by purchaser or
third parties as a result of: accident , misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark
of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all righ ts i n thos e
marks.
Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan
Reference Guide
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Contents
Safety Information
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 1 Product Information
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Indicator lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . 19
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Consumable products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Pre-defined color settings in printer driver. . . . . . . . . . . . . . . 21
Duplex printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Resolution Improvement Technology (RITech) . . . . . . . . . . . 22
Chapter 2 Paper Handling
Available Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
EPSON special media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
General paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . 25
Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
500-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . 28
Selecting a paper source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5
Optional Lower Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
EPSON Color Laser Coated Paper. . . . . . . . . . . . . . . . . . . . . . .35
EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . .35
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Thick paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Loading a custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Chapter 3 Using the Printer Software with Windows
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Making Changes to Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . .42
Making the print quality setting . . . . . . . . . . . . . . . . . . . . . . . .42
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Modifying the print layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Using a watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Printing with the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . .56
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Monitoring Your Printer by Using EPSON Status Monitor 3. . . . .60
Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . .61
Getting printer status details . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . .64
Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Setting Monitored Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Setting for the USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Uninstalling the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Chapter 4 Using the Printer Software with Macintosh
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Making Changes to Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . .76
Making the print quality setting . . . . . . . . . . . . . . . . . . . . . . . .76
6
Resizing printouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Printing with the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . 91
Making Extended Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Monitoring Your Printer by using EPSON Status Monitor 3. . . . . 94
Accessing the EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . 95
Getting printer status details. . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Setting Monitoring Preferences. . . . . . . . . . . . . . . . . . . . . . . . . 98
Status Alert window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setting for the USB connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . .101
Chapter 5 Setting Up Your Printer on a Network
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Setting up your printer as a shared printer. . . . . . . . . . . . . . 104
Using an additional driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Note for Windows XP Users . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Setting for the clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Installing the printer driver from the CD-ROM . . . . . . . . . . 125
For Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
About the shared printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Setting up your printer as a shared printer. . . . . . . . . . . . . . 127
Accessing the shared printer . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Chapter 6 Installing Options
500-Sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
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Chapter 7 Replacing Consumable Products
Precautions During Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . .151
Replacement Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Developer Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
When the toner is low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
When the toner is end . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Waste Toner Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Transfer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Chapter 8 Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Cleaning the print head filter. . . . . . . . . . . . . . . . . . . . . . . . . .172
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Chapter 9 Troubleshooting
Ready and Error Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .182
Jam Cover AB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Jam MP tray or cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Jam Cover DM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
The Ready light does not turn on . . . . . . . . . . . . . . . . . . . . . .199
The Ready light is on but nothing prints . . . . . . . . . . . . . . . .199
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
The printout position is not correct. . . . . . . . . . . . . . . . . . . . .201
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . .201
The surface is rough (duplex printing, coated paper) . . . . .203
Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
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The color differs when printed from different printers. . . . 203
The color looks different from the computer screen . . . . . . 205
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
The background is dark or dirty. . . . . . . . . . . . . . . . . . . . . . . 205
Black or white bands appear in the printout. . . . . . . . . . . . . 207
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . 207
Print quality is uneven on the page . . . . . . . . . . . . . . . . . . . . 207
Print quality is uneven (thick or coated paper). . . . . . . . . . . 208
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . 208
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Areas are missing in the printed image . . . . . . . . . . . . . . . . . 210
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . 210
The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . 212
The non-printed side of the page is dirty. . . . . . . . . . . . . . . . 212
Paper Handling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . 212
Appendix A Technical Specifications
Available Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Standards and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
500-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . 227
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Developer cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Photoconductor unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
9
Transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Waste toner collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Appendix B Working with Fonts
EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . . . . . .231
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Installing EPSON BarCode Font . . . . . . . . . . . . . . . . . . . . . . .233
Printing with EPSON BarCode Fonts . . . . . . . . . . . . . . . . . . .234
BarCode Font specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Available Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
LJ4/GL2 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
ESC/P 2 and FX modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
I239X mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Printing font samples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Adding More Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Selecting Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Downloading Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
EPSON Font Manager (Windows Only) . . . . . . . . . . . . . . . . . . . . .256
Installing EPSON Font Manager . . . . . . . . . . . . . . . . . . . . . . .256
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
For users in Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
For users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
For users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262
For users in Thailand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262
For users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
For users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
For users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
For users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
For users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Glossary
Index
10
Safety Information
Warnings, Cautions, and Notes
Warnings must be followed carefully to avoid bodily injury.
w
Cautions must be observed to avoid damage to your equipment.
c
Notes contain important information and useful tips on the operation
of your printer.
Safety Precautions
Be sure to follow these precautions carefully to ensure safe,
efficient operation:
❏ Because the printer weighs approximately 30 kg (66.1 lb), one
person should not lift or carry it. Two people should carry the
printer, lifting it by the correct positions as shown below.
Safety Information 11
❏ Unless specifically instructed in this guide, be careful not to
touch the fuser, which is marked CAUTION Hot Surface Avoid
Contact, or the surrounding areas. If the printer has been in
use, the fuser and the surrounding areas may be very hot.
Unless specifically instructed in
this guide, do not insert your
hand into the fuser unit, as it may
be very hot.
❏ Do not insert your hand into the fuser unit as some
components are sharp and may cause injury.
❏ Avoid touching the components inside the printer unless
instructed to do so in this guide.
❏ Never force the printer’s components into place. Although the
printer is designed to be sturdy, rough handling can damage
it.
❏ When handling developer cartridges or photoconductor
units, always place them on a clean, smooth surface.
❏ Do not attempt to modify developer cartridges or take them
apart. They cannot be refilled.
❏ Do not touch the toner. Keep the toner away from your eyes.
12 Safety Information
❏ Do not dispose of used developer cartridges, waste toner
collectors or photoconductor units in fire, as they can explode
and cause injury. Dispose of them according to local
regulations.
❏ Wait at least one hour before using a developer cartridge or
a photoconductor unit after moving it from a cool to a warm
environment to prevent damage from condensation.
❏ When removing the photoconductor unit, avoid exposing it
to light for more than 5 minutes. The unit contains a
green-colored light-sensitive drum. Exposure to light can
damage the drum, causing dark or light areas to appear on
the printed page and reducing the service life of the drum. If
you need to keep the unit out of the printer for long periods,
cover it with an opaque cloth.
❏ Be sure not to scratch the surface of the photoconductor unit’s
drum. When you remove the photoconductor unit from the
printer, always place the unit on a clean, smooth surface.
Avoid touching the drum, since oil from your skin can
permanently damage its surface and affect print quality.
❏ To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or
corrosive gases (such as ammonia). Avoid locations subject to
extreme or rapid changes in temperature or humidity.
❏ Be sure to keep all consumable components out of the reach
of children.
❏ Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
❏ Avoid sharing outlets with other appliances.
❏ Use only an outlet that meets the power requirements of this
printer.
Safety Information 13
Important Safety Instructions
❏ Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’s power
requirements are indicated on a label attached to the printer.
If you are not sure of the power supply specifications in your
area, contact your local power company or consult your
dealer.
❏ If you are unable to insert the AC plug into the electrical
outlet, contact an electrician.
❏ Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may
result in damage that requires repair by a qualified service
representative.
ENERGY STAR
The International
is a voluntary partnership with the computer and office
equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, copiers, and scanners, in an effort to reduce air
pollution caused by power generation.
®
Compliance
As an International ENERGY STAR® Partner,
EPSON has determined that this product meets the
International
for energy efficiency.
ENERGY STAR
ENERGY STAR
®
Office Equipment Program
®
Program guidelines
Power On/Off Cautions
Do not turn off the printer:
14 Safety Information
❏ For at least 180 seconds after turning on the printer. Wait
until the Ready (green) light comes on and is not flashing.
❏ While the Ready light is flashing
❏ While printing
Safety Information 15
16 Safety Information
Chapter 1
Product Information
Printer Parts
face-down tray
front cover
Cover AB
1
1
1
1
1
1
1
1
Product Information 17
1
1
1
1
T
ype B Interface
c
e
ard slot cover
parallel interface
connector
power switch
USB interface
connector
developer
cartridge
AC inlet
transfer unit
waste toner
collector
MP tray (Multi-Purpos
tray)
photoconductor unit
18 Product Information
Indicator lights
1
1
Error light
For information about the flashing, on, and off conditions for
indicator lights, see “Ready and Error Lights” on page 179.
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the
following options.
❏ The 500-Sheet Paper Cassette Unit (C12C813911) holds one
paper cassette. It increases paper-feeding capacity up to 500
sheets of paper.
Ready light
1
1
1
1
1
1
1
1
❏ The Duplex Unit (C12C813921) provides for automatic
printing on both sides of the paper.
❏ An optional memory module expands your printer’s
memory, allowing you to print complex and
graphics-intensive documents.
Product Information 19
1
1
❏ The interface card (C12C82391✽) provides your printer with
Ethernet connections.
Note:
❏ The asterisk (✽) is a substitute for the last digit of the product
number, which varies by country.
❏ Firmware versions of the interface card (C12C82391✽) before 2.1
are not supported. Update the firmware version to 2.1 or later.
Consumable products
The life of the following consumable products is monitored by the
printer. The printer lets you know when replacements are needed.
Developer Cartridge (Black)
Developer Cartridge (Yellow)
Developer Cartridge (Magenta)
Developer Cartridge (Cyan)
Photoconductor Unit
Waste Toner Collector
Transfer Unit
The EPSON special media listed below provide you with
best-quality printouts.
EPSON Color Laser Paper (A4)
EPSON Color Laser Paper (Letter)
EPSON Color Laser Transparencies (A4)
EPSON Color Laser Transparencies (Letter)
EPSON Color Laser Coated Paper (A4)
S050100
S050097
S050098
S050099
S051083
S050101
S053009
S041215
S041218
S041175
S041174
S041383
20 Product Information
Caution:
❏ Do not use other EPSON media such as EPSON special
c
media for ink jet printers, as they can cause paper jams and
damage the printer.
1
❏ Do not use the media listed above in any other printers, except
when specified in the documentation.
About Your Printer
The printer comes with a full set of features that contributes to
ease of use and consistent, high-quality output. The main features
are described below.
Pre-defined color settings in printer driver
The printer driver offers many pre-defined settings for color
printing, allowing you to optimize print quality for various types
of color documents.
For Windows, see “Using the predefined settings” on page 44. For
Macintosh, see “Using the predefined settings” on page 77.
Duplex printing
1
1
1
1
1
1
1
1
EPSON provides optional Duplex Unit, allowing you to easily
print on both sides of the page. You can produce professional
quality double-sided documents. Use this feature with any print
job to cut costs and save resources.
Product Information 21
1
1
1
Resolution Improvement Technology (RITech)
Resolution Improvement Technology (RITech) is an original
EPSON printer technology that improves the appearance of
printed lines, text, and graphics. RITech is also applied to color
printing.
22 Product Information
Chapter 2
Paper Handling
Available Paper
This section explains what kind of paper you can use with your
printer. Avoid using paper not mentioned in this section.
Note:
The printer is extremely sensitive to moisture. Be sure to store your paper
in a dry environment.
EPSON special media
EPSON provides special media that are created especially for this
printer.
EPSON Color Laser Paper
This media is designed specifically for this printer. You can load
this media from the MP tray and the optional 500-Sheet Paper
Cassette Unit.
2
2
2
2
2
2
2
2
2
S041215 (A4)
S041218 (Letter)
EPSON Color Laser Transparencies
This media is designed specifically for this printer. You can load
this media only from the MP tray.
S041175 (A4)
S041174 (Letter)
Paper Handling 23
2
2
2
Caution:
❏ Do not use other EPSON media such as EPSON special
c
media for ink jet printers, as they can cause paper jams and
damage the printer.
❏ Do not use the media listed above in any other printers, except
when specified in the documentation.
EPSON Color Laser Coated Paper
EPSON Color Laser Coated Paper is designed specifically for this
printer. This media is thicker than EPSON Color Laser Paper and
produces glossier and higher quality printing. To print on EPSON
Color Laser Coated Paper, choose Coated or Coated (Back) as the
Paper Type setting. This setting is optimized for printing on
coated paper, but paper can only be fed from the MP tray.
S041383 (A4)
Note:
Duplex printing using the optional Duplex Unit is not possible. To print
on both sides, load the paper manually from the MP tray.
24 Paper Handling
General paper
You can use the following paper in addition to the EPSON special
media introduced in the previous section.
Paper Type Description
Plain paper Recycled paper is acceptable.*
Weight: 60 to 90 g/m² (16 to 24 lb)
Envelopes No paste and no tape
No plastic window (unless specifically designed for
laser printers)
Labels The backing sheet should be covered completely,
with no gaps between labels.**
Thick paper Weight: 91 to 163 g/m² (24 to 43 lb)
Colored paper Non-coated
* Use recycled paper only under normal temperature and humidity conditions. Poor
quality paper may reduce print quality, or cause paper jams and other problems.
** Gaps between labels may cause the labels to p eel off inside the printer an d damage
the printer.
Note:
❏ Since the quality of any particular brand or type of media may be
changed by the manufacturer at any time, EPSON cannot
guarantee the quality of any type of media. Always test samples of
media stock before purchasing large quantities or printing large jobs.
2
2
2
2
2
2
2
2
2
❏ You may use paper with preprinted letterheads, provided that the
paper and ink are both compatible with laser printers.
Paper that should not be used
You cannot use the following paper in this printer. It may cause
printer damage, paper jams, and poor print quality.
Paper Handling 25
2
2
2
❏ Media meant for other color laser printers, black-and-white
laser printers, color copiers, black-and-white copiers, or ink
jet printers
❏ Previously printed paper by any other color laser printers,
black-and-white laser printers, color copiers, black-and-white
copiers, ink jet printers, or thermal transfer printers
❏ Carbon paper, carbonless paper, thermal-sensitive paper,
pressure-sensitive paper, acid paper, or paper that uses
high-temperature-sensitive ink (around 180°C)
❏ Labels that peel easily or labels that do not cover the backing
sheet completely
❏ Coated paper or special surface-colored paper other than
EPSON Color Laser Coated Paper
❏ Paper that has binder holes or is perforated
❏ Paper that has glue, staples, paper clips, or tape on it
❏ Paper that attracts static electricity
❏ Moist or damp paper
❏ Paper of uneven thickness
❏ Overly thick or thin paper
❏ Paper that is too smooth or too rough
❏ Paper that is different on the front and back
❏ Paper that is folded, curled, wavy, or torn
❏ Paper of irregular shape, or paper that does not have right
angle corners
26 Paper Handling
Paper Sources
This section describes the combinations of paper sources and
paper types that you can use.
MP tray
Paper Type Paper Size Capacity
2
2
2
Plain paper,
EPSON Color
Laser Paper
Envelopes Monarch (MON), C10, DL, C6,
Labels A4, Letter(LT) Up to 50 sheets
Thick paper A4, A5, B5, LT, GLT, HLT, EXE Up to 50 sheets
EPSON Color
Laser
Transparencies
EPSON Color
Laser Coated
Paper
* All sizes should be loaded short edge first.
A4, A5, B5,
Letter (LT),
Half-Letter (HLT),
Executive (EXE),
Government Letter (GLT)
Custom-size paper:
92 × 210 mm minimum
216 × 297 mm maximum
C5, IB5
A4, Letter (LT) Up to 50 sheets
A4, Letter (LT) Up to 50 sheets
Up to 200 sheets
(Total thickness:
23 mm maximum)
Up to 10 envelopes
2
2
2
2
2
2
2
2
Paper Handling 27
2
500-Sheet Paper Cassette Unit
Paper Type Paper Size Capacity
Plain paper A4 Up to 500 sheets
(Total thickness:
less than 57 mm
maximum)
Selecting a paper source
You can specify a paper source manually, or set the printer to
select the paper source automatically.
Manual selection
You can use the printer driver to select a paper source manually.
For Windows, access the printer driver, click the Basic
Settings tab, and select the paper source that you want to use
from the Paper Source list. Then click OK.
For Macintosh, access the printer driver, open the Basic
Settings dialog box, and select the paper source that you want
to use from the Paper Source list. Then click OK.
Auto selection
If you want the printer to select the paper source containing the
appropriate size of paper automatically, select Auto Selection in
the printer driver.
The printer will search for a paper source containing the specified
paper size in the following order.
Standard configuration:
MP tray
28 Paper Handling
Note:
If you make paper size settings or paper source settings in your
application, these settings may override the printer driver settings.
2
With optional 500-Sheet Paper Cassette Unit installed:
MP tray
Lower cassette
Note:
❏ If you make paper size settings or paper source settings in your
application, these settings may override the printer driver settings.
❏ If you select an envelope for the Paper Size setting, it can be fed only
from the MP tray regardless of the Paper Source setting.
Output Tray
The face-down tray is located on the top of the printer. Your
printouts will be stacked facing down.
Raise the paper support to prevent your printouts from slipping
off the printer.
2
2
2
2
2
2
2
2
Paper Handling 29
2
2
2
You can use the face-down tray with the following types of paper.
Paper type: All types of paper that are supported can be used.
Capacity: Up to 200 sheets of plain paper
Loading Paper
This section describes how to load paper into the MP tray, and
the optional lower cassette. If you use special media such as
EPSON Color Laser Transparencies or envelopes, see also
“Printing on Special Media” on page 34.
MP tray
The MP tray is the most flexible paper source, accommodating
various paper sizes and media types. It is also the paper source
for feeding paper manually. See “MP tray” on page 27 for details.
Follow these steps to load paper into the MP tray.
1. Remove the MP tray cover and open the MP tray flap.
30 Paper Handling
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