Epson AcuLaser CX11N, AcuLaser CX11NF Basic User Guide

Epson AcuLaser® CX11N/CX11NF

Basics Guide

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

A Note Concerning Responsible Use of Copyrighted Materials

Printers, digital cameras, and scanners, like photocopiers and conventional cameras, can be misused by improper copying and reprinting of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Epson encourages each user to be responsible and respectful of the copyright laws when using printers, digital cameras, and scanners.

Trademarks

Epson, Epson AcuLaser, and Print Image Matching are registered trademarks and Exceed Your Vision is a trademark of Seiko Epson Corporation.

PhotoEnhance and Web-To-Page are trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

1 Introduction

About Your Documentation............................................................................5

About Your Software .......................................................................................6

2 Handling Paper and Originals

Loading Paper .................................................................................................7

Selecting Your Paper Source ..........................................................................12

Selecting a Paper Tray ...................................................................................12

Placing Originals for Copying and Scanning .................................................14

3 Printing

Printing in Windows .....................................................................................19

Printing in Macintosh ...................................................................................23

Using Epson Status Monitor 3 ......................................................................29

Canceling Printing.........................................................................................32

Network Printing for Macintosh ...................................................................33

4 Copying

Basic Copying................................................................................................35

Canceling Copying........................................................................................36

Customizing Copy Settings ...........................................................................36

5 Scanning

Starting EPSON Scan....................................................................................43

Selecting EPSON Scan Settings.....................................................................46

Using the Control Panel Buttons...................................................................65

Contents 3

6 Using the Control Panel

Accessing the Mode Menus........................................................................... 67

Accessing the Setup Menu ............................................................................ 70

Printing a Status Sheet .................................................................................. 76

Canceling Printing, Scanning, or Copying.................................................... 77

7 Maintenance

Identifying the Product Parts ........................................................................ 79

Consumable Replacement Messages.............................................................. 81

Replacing a Toner Cartridge ......................................................................... 82

Replacing the Photoconductor...................................................................... 86

Cleaning the CX11N.................................................................................... 91

Ordering Parts Online .................................................................................. 97

8 Solving Problems

Status and Error Messages............................................................................. 99

Printing Problems ....................................................................................... 102

Scanning Problems...................................................................................... 105

9 Notices

4 Contents

Copying Problems ...................................................................................... 109

Paper Handling Problems ........................................................................... 111

Clearing Jammed Paper .............................................................................. 112

Printing a Status Sheet ................................................................................ 127

Where To Get Help.................................................................................... 128

System Requirements.................................................................................. 129

Important Safety Instructions ..................................................................... 130

Restrictions on Copying.............................................................................. 134

FCC Compliance Statement ....................................................................... 135

Declaration of Conformity.......................................................................... 136

Epson America, Inc. Limited Warranty....................................................... 137

Index

Introduction 1

With your Epson AcuLaser® CX11N you can print, copy, and scan. If you have the CX11NF, you can also fax. This chapter describes the documentation and software that is included with your product.

About Your Documentation

This Basics Guide tells you how to use your Epson AcuLaser CX11N. It also tells you how to maintain it and troubleshoot problems.

For instructions on setting up your product and installing your software, see your Start Here sheet.

For information on configuring your product to work on a network see your on-screen Network Guide. You need to install this guide from the software CD-ROM to your computer’s hard disk before referring to it.

For more detailed information about your product, see your on-screen User’s Guide.

If you have purchased the CX11NF, see your Fax Guide for details about sending and receiving faxes.

Note:

The CX11N instructions also apply to the CX11NF unless otherwise indicated.

The illustrations in this guide show the Epson AcuLaser CX11NF, but the instructions are the same as the CX11N unless otherwise indicated.

Please follow these guidelines throughout:

Warning:

Warnings must be followed carefully to avoid bodily injury.

Caution:

Cautions must be observed to avoid damage to your equipment.

Introduction 5

Note:

Notes contain important information about your product.

Tip:

Tips contain hints for better printing, scanning, copying, and faxing (CX11NF only).

About Your Software

The CD-ROMs that came with your Epson AcuLaser CX11N include all the software you need for printing, scanning, copying, and faxing. See your Start Here sheet for installation instructions.

■ Your printer driver lets you control how your documents look. You can’t print

from your computer without it.

■ Your scanner software lets you scan from your computer and control how your

scans look. You can’t scan without it.

Tip:

It’s a good idea to check Epson’s support web site periodically for free updates to your Epson AcuLaser CX11N software. Visit http://support.epson.com. Download instructions are posted for your convenience.

■

Epson Web-to-Page™ automatically adjusts web pages to fit your printed page

(Windows® only).

■ Presto! BizCard

■ Presto! PageManager

and performs OCR.

■ Epson Creativity Suite lets you preview and retrieve images.

■ OfficeReady Essentials provides a variety of templates for creating colorful

documents for Microsoft® Office.

6 Introduction

lets you scan business cards and create a contacts database.

manages images, documents, and the Push-Scan function,

Handling Paper and Originals 2

This chapter describes how to load paper, select paper types, and place originals on the document table for scanning and copying.

Loading Paper

You can load paper in the MP (multi-purpose) tray or the optional paper cassette tray. All printed materials are output to the output tray, shown on page 11.

Using the MP Tray

Follow these steps to load paper into the MP tray:

1. Open the MP tray cover.

2. Pinch the knob and paper guide together, then slide the right paper guide outward.

MP tray cover

Handling Paper and Originals 7

3. Load a stack of paper in the center of the tray with the short edge first and the printable surface facing up. Pinch the knob and the paper guide together and slide them against the right side of the stack for a snug fit.

Note:

When loading paper, do not exceed the maximum stack height marker inside the paper guide.

4. Close the MP tray cover.

Note:

After loading paper, press the Setup button on the control panel, press the r button to select Printer Settings, press the d button to select Tray Menu, and match the MP Tray Size and MP Type settings to the loaded paper size.

8 Handling Paper and Originals

Using the Optional 500-Sheet Paper Cassette Unit

Follow these steps to load paper into the optional Paper Cassette Unit:

1. Pull out the optional paper cassette.

2. Pinch the knob in the front as you slide the paper guides outward.

Loading Paper 9

3. Align the edges of your paper stack, then load it in the center of the cassette with the short edge first and the printable surface facing up.

Note:

When loading paper, do not exceed the maximum stack height marker inside the paper guide.

4. Pinch the knob in the front as you slide the paper guide inward against the paper stack for a snug fit.

10 Handling Paper and Originals

5. Slide the cassette back in.

Note:

After loading paper, press the Setup button on the control panel, press the r button to select Printer Settings, press the d button to select Tray Menu, and match the LC Tray Size and LC Type settings (Lower Cassette) with the loaded paper size.

Removing Printouts From the Output Tray

The output tray is located on the top of cover B and can hold up to 250 sheets. Since printouts are output face-down, this tray is also referred to as the face-down tray.

Stopper

Note:

If your printouts do not stack neatly, open the stopper on the extension tray.

Loading Paper 11

Selecting Your Paper Source

You can specify a paper source manually or set up automatic paper source detection (recommended).

■ To manually select a paper source for Windows, access the printer driver

properties, click the Basic Settings tab, and select the paper source that you want to use from the Paper Source list. Then click OK. (For details see page 19.)

■ To manually select a paper source for Macintosh

Printer Settings from the drop-down list, and click the Basic Settings tab.

, access the printer driver, select

Then select the paper source that you want to use from the Paper Source list and click OK. (For details, see page 23.)

■ To set up automatic paper source detect, select Auto Selection from the Paper

Source list as described above. The product will search for a paper source containing the specified paper size in the MP tray. If the optional 500-Sheet Paper Cassette Unit is installed, then it will also search its cassette.

Note:

If you select paper size or paper source settings in your application, these settings may override the printer driver settings.

Selecting a Paper Tray

Before you load paper you need to select a paper tray based on whether you’re printing or copying and the size of paper you’re printing or copying onto.

The available paper types for copying are not the same as those for printing. Depending on the paper source, available paper types differ. When copying, you can only use the following paper types:

Paper source Paper type

MP tray Plain paper, Semi-thick, Letterhead, Recycled paper,

Colored paper, Transparencies, Labels, Extra thick, Coated

Optional paper cassette Plain paper, Letterhead, Recycled paper, Colored paper

Note:

You cannot copy onto coated paper, thick paper, or special paper such as postcards or envelopes.

12 Handling Paper and Originals

MP Tray

The MP tray can hold the following types and sizes of paper.

Paper type Paper size Capacity

Plain paper A4, A5, B5, Letter (LT),

Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper:

3.54 in. × 4.33 in. (minimum) to

8.66 in. × 14 in. (maximum)

Semi-thick paper A4, A5, B5, Letter (LT),

Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper:

3.54 in. × 4.33 in. (minimum) to

8.66 in. × 14 in. (maximum)

Envelopes C5, C6, C10, DL, Monarch,

ISO-B5

Labels A4, Letter (LT) Up to 75 sheets

Thick paper A4, A5, B5, Letter (LT),

Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Up to 180 sheets (Total stack thickness: 0.8 in.)

Total stack thickness: 0.8 in.

Up to 20 sheets (Total stack thickness: 0.8 in.)

Total stack thickness: 0.8 in.

Custom-size paper:

3.54 in. × 4.33 in. (minimum) to

8.66 in. × 14 in. (maximum)

Extra thick paper 3.54 in. × 4.33 in. (minimum) to

8.66 in. × 14 in. (maximum)

Total stack thickness: 0.8 in.

Selecting a Paper Tray 13

Paper type Paper size Capacity

Coated paper A4, A5, B5, Letter (LT),

Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper:

3.54 in. × 4.33 in. (minimum) to

8.66 in. × 14 in. (maximum)

Total stack thickness: 0.8 in.

Paper Cassette Unit

The optional Paper Cassette Unit can hold the following types and sizes of paper.

Paper Type Paper Size Capacity

Plain paper A4, Letter (LT) Up to 500 sheets in a

cassette Total stack thickness: 2.2 in.

Placing Originals for Copying and Scanning

You can place originals on either the document table or the Auto Document Feeder (CX11NF only), depending on the type of the original.

Note:

If you place originals on both the Auto Document Feeder and the document table, only the documents in the Auto Document Feeder are scanned.

14 Handling Paper and Originals

Placing Originals on the Document Table

Before scanning or copying, make sure the transportation lock on the left side of the document table is set to the unlock position. Always keep the document table clean.

1. Open the document cover and place your original face-down on the glass as shown, in the upper left corner. Move your original about 0.06 in. (1.5 mm) away from the top and left edges so all of it will be scanned.

If you plan to scan multiple photographs, position each one at least 0.8 in. apart from the others.

Note:

The area with a width of maximum 0.06 in. from the horizontal edge and 0.06 in. from the vertical edge is not scanned.

Caution:

Do not place heavy objects on the document table or press the glass surface with too much force.

2. Close the document cover gently so that your original does not move.

Note:

Do not leave photographs on the document table for an extended period of time as they may stick to the glass.

Placing Originals for Copying and Scanning 15

Placing Large or Thick Originals (CX11N Only)

When you scan large or thick originals, you can remove the document cover. Just open it and pull it straight up.

If you need to press the document flat while you copy or scan it, do not press too hard and be careful not to move it.

Caution:

Do not use excessive force on the document cover, and do not twist it diagonally. You may damage the document cover.

When you are done, replace the document cover by inserting the tabs back into the slots.

16 Handling Paper and Originals

Placing Originals in the Auto Document Feeder (CX11NF Only)

The ADF can hold the following types and sizes of paper.

Paper Type Paper Size Capacity

Plain paper, Recycled paper

1. Slide the edge guides all the way outward.

2. Arrange your originals so the page you want scanned or copied first is on the top of the stack.

Note:

Pages are fed from the top and ejected face-down.

3. Insert up to 50 originals short edge first and face-up in the Auto Document Feeder until it meets resistance. Slide the edge guides inward against the edges of your originals.

B5, A4, Letter (LT), Legal (LGL) Up to 50 sheets (Total

stack thickness: 0.4 in.)

Placing Originals for Copying and Scanning 17

18 Handling Paper and Originals

Printing 3

You can print documents using Windows or Macintosh OS X 10.2.4 to 10.4.x. This chapter tells you how to select print settings, print, and monitor your print job.

Printing in Windows

See these sections for instructions on selecting printer settings in Windows:

■ “Printing From an Application” below

■ “Customizing Windows Print Settings” on page 21

Printing From an Application

After you create a document in a software program, follow these steps to print it using the basic printer settings:

1. Open the File menu and select Print. You see a window like this one:

Select EPSON AL-CX11 Advanced

Open your printer properties/preferences

Printing 19

2. Make sure EPSON AL-CX11 Advanced is selected.

3. Click the Properties or Preferences button. (If you see a Setup, Printer, or

Options button, click it. Then click Properties or Preferences on the next

screen.)

You see the Basic Settings window:

4. Make sure Automatic is selected.

5. Select from these Print Quality options:

■ Draft: For rough drafts with reduced print quality

■ Text: For text-only documents with higher text quality

■ Text&Image: For documents with text and images with higher quality

■ Web: For text and images on a web site.

■ Photo: For photos and graphics with good quality and speed

Note:

For more information about print settings, click the ? or Help button.

20 Printing

6. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded.

7. Select your document or image orientation.

8. To print double-sided, select Duplex (Manual).

9. Click OK.

10. At the Print window, click OK or Print to start printing.

Customizing Windows Print Settings

If you need more control over your printout or want to make detailed settings, you can customize your print settings.

1. Open the File menu and select Print.

2. Click the Properties or Preferences button. (If you see a Setup, Printer, or

Options button, click it. Then click Properties or Preferences on the next

screen.) You see the basic print settings window.

3. Select Advanced. A predefined settings list appears below the radio buttons.

Select Advanced

Predefined settings list

Printing in Windows 21

Note:

This screen may vary in appearance depending on your operating system.

4. Select the most appropriate setting from the predefined settings list for the type of document or image you want to print. Other settings—such as Resolution,

Screen, and Color Management—are set automatically.

5. Click More Settings.

6. Choose Color or Black as the Color setting. Choose a desired resolution from 300 dpi to 600 dpi using the Resolution slider.

Note:

This screen may vary in appearance depending on your operating system version.

For more information about print settings, click the ? or Help button.

Tip:

The Web Smoothing setting may not be fully effective for the following types of documents:

■ Images with fewer than 256 colors.

■ Non-photo images, such as illustrations or graphs

■ Text

7. Click OK to return to the Basic Settings screen.

22 Printing

8. Click OK.

9. At the Print window, click OK or Print to start printing.

Printing in Macintosh

See these sections for instructions on selecting printer settings in Mac OS X:

■ “Printing From an Application” below

■ “Customizing Mac OS X Print Settings” on page 26

Printing From an Application

After you create a document in a software program, follow these steps to print it.

1. Open the File menu and select Page Setup. You see the Page Setup window:

2. Select AL-CX11 in the Format for pop-up menu.

3. Select your Paper Size.

4. Select portrait or landscape as the orientation setting.

5. Click OK.

Printing in Macintosh 23

6. Open the File menu and select Print. You see a window like this one:

Select AL-CX11

7. Select AL-CX11 from the Printer pop-up menu.

8. Select Printer Settings from the pop-up menu.

Select Printer Settings

9. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded.

10. Click Automatic.

24 Printing

Click Automatic

Select a Resolution

11. Choose a printing resolution from the Resolution pop-up menu (either Fast [300 dpi] or Fine [600 dpi]).

Note:

For more information about printer settings, click the ? button.

12. Depending on your settings, you can choose other options from the pop-up menu:

■ Copies & Pages: Select the number of copies you want or a page range.

■ Layout: Select page layout options.

■ Output Options: Save your print job as a PDF file.

■ Scheduler: Schedule your print job to print at a later time.

■ Paper Handling: Select page printing options, such as Reverse print order.

■ ColorSync or Color Management: Select ColorSync,

or adjust the color controls, change the gamma setting, or turn off color adjustments in the printer software.

■ Summary: View a list of all your selections.

13. To save your selections for future use, select Save As from the Presets pop-up menu.

14. Click Print.

15. To monitor the progress of your print job, click the printer icon when it appears in the dock on the bottom of your desktop.

If you’re using OS X 10.2.x, click the Print Center icon instead, then double-click AL-CX11 in the Printer List window.

Tip:

If a memory-related error message appears, try selecting a lower resolution.

Printing in Macintosh 25

You see a screen like this:

If necessary, you can do one of the following while monitoring the progress of your print job:

■ Click the print job, then click Delete to delete it

■ Click the print job, then click Hold to pause printing

■ Click a print job marked “Hold” and click Resume to resume printing

16. When you are finished, close the printer window or Print Center.

Customizing Mac OS X Print Settings

If you need more control over your printout or want to make detailed settings, you can customize print settings.

1. Open the File menu and select Print.

2. Select Printer Settings from the pop-up menu.

26 Printing

3. Select Advanced. A predefined settings list appears to the right of the radio buttons.

Select Advanced

4. Select the most appropriate setting from the predefined list for the type of document or image you want to print. Other settings such as Resolution,

Screen, and Color Management are set automatically.

Printing in Macintosh 27

5. Click More Settings. The following window appears:

Note:

For more information about printer settings, click the ? button.

6. Select Color or Black as the Color setting.

7. Choose a printing Resolution (either Fast [300 dpi] or Fine [600 dpi]).

8. Click OK to return to the Basic Settings screen.

9. Click Print to print.

28 Printing

Using Epson Status Monitor 3

Epson Status Monitor 3 lets you monitor printing and displays information about your paper and toner status.

Windows

Note:

Windows XP users

■ Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP

connections with Windows clients do not support the Job Management function.

■ EPSON Status Monitor 3 is not available when printing from a Remote Desktop

connection.

1. Open the File menu and select Print.

2. Click the Optional Settings tab.

Using Epson Status Monitor 3 29

3. Click EPSON Status Monitor 3. You see a window like this:

You can monitor printer status and see information on toner levels, paper levels, and the remaining life of the photoconductor.

Note:

This screen may vary depending on your operating system version.

Macintosh

1. Open the File menu and select Print.

30 Printing

+ 114 hidden pages