Epson 5020UB, 5020UBE User Manual

PowerLite® Home Cinema 5020UB/5020UBe

Home Theater Projector

User’s Guide

Contents

Introduction 5

Projector Parts 6

Remote Control – PowerLite Home Cinema 5020UB 8

Remote Control – PowerLite Home Cinema 5020UBe 9
Optional Accessories 10
Registration and Warranty 10
Using This Manual 11

Setting Up the Projector 12

Choose a Location 12
Installing the Projector 16
Connecting the Cables 18

Connecting Video and Computer Equipment 18

Making Other Connections 21
Installing Batteries in the Remote Control 22
Charging the 3D Glasses 22
Turning the Projector On and Off 23

Turning On the Projector 23

Turning Off the Projector 24
Selecting the Image Source 24
Positioning the Image 26

Making Basic Adjustments 29

Focusing and Zooming 29
Choosing the Aspect Ratio 30
Viewing 3D images 31
Projecting in Split Screen mode 33
Choosing the Color Mode 34

2 Contents

Advanced Color Adjustments 35

Adjusting the Gamma Setting 36

Adjusting RGBCMY 37
Locking the Projector 37

Making Detailed Adjustments 39

Using the Menu System 39

Changing How the Menus Display 40
Adjusting the Picture Quality 41

Input Brightness Settings 41

Sharpness and Picture Quality Settings 43

Color Settings 45

3D Setup 46

Adjustments for Computer Images 48

WirelessHD Settings (PowerLite Home Cinema 5020UBe only) 49

Split Screen Setup 50
Selecting Memory Settings and Resetting the Projector 51

Creating Memory Settings 51

Selecting Memory Settings 51

Renaming Memory Settings 52

Deleting Saved Memory Settings 52

Resetting the Projector 53
Customizing Projector Features 54

Image Sizing 54

Screen Options 55

Other Setup Options 55
Adjusting the LCD Alignment 57

Using WirelessHD 60

Placing the WirelessHD Transmitter 60
Connecting the WirelessHD Transmitter 61
Viewing WirelessHD Content 62
Switching WirelessHD Sources 62
Using Picture-in-Picture 64

Contents 3

Using HDMI Link 66

Setting Up HDMI Link 66
Changing HDMI Link Settings 67

Maintenance 68

Cleaning the Lens 68
Cleaning the 3D Glasses 69
Cleaning the Projector Case 70
Cleaning and Replacing the Air Filter 70
Replacing the Lamp 72

Resetting the Lamp Usage Timer 75
Checking the Projector Status 76
Storing the Projector 76
Transporting the Projector 77

Problem Solving 78

What To Do When the Lights Come On or Flash 78
Solving Picture Problems 80
Solving Remote Control Problems 84
Solving WirelessHD Problems (PowerLite Home Cinema 5020UBe Only) 85
Where to Get Help 86

Specifications 87

Notices 92

Important Safety Information 92
FCC Compliance Statement 94
Copyright Notice 95

4 Contents

A Note Concerning Responsible Use of Copyrighted Materials 95

Trademarks 96

Introduction

The PowerLite® Home Cinema 5020UB/5020UBe projector lets you enjoy theater-quality
2D and 3D images in the relaxing environment of your own home. Designed especially for
home cinema use, it offers these outstanding features:

■ Native 1080p (1920 × 1080) resolution, dynamic contrast ratio up to 320,000:1 and up

to 2400 lumens of color brightness and 2400 lumens of white brightness (light output)

for incredibly rich, sharp images in almost any setting

■ Auto Iris system that constantly controls the light output based on the gamma and

black/white levels of your projected content, for perfectly adjusted images and deepest

blacks now in both 2D and 3D

■ Epson C

uniform colors

■ 10-bit color quality for unmatched color accuracy, with over a billion colors available

■ HDMI

digital video

■ THX

■ Built-in cinema filter and Fujinon

2

Fine® 3LCD technology for reliable picture quality, increased contrast ratio and

®

(High-Definition Multimedia Interface®) ports for superior, uncompressed

®

3D certified to deliver exquisite, natural textures and film-like movie experiences

®

lens for exceptional picture quality

■ True 16:9 wide-format projection

■ Flexible setup configurations, including front projection and ceiling mounted, with

vertical and horizontal lens shift dials for offset placement

Introduction 5

Projector Parts

Front

Lamp cover

Horizontal
lens shift dial

Air exhaust

Remote receiver

Zoom ring

Vertical lens shift dial

Power and
warning
lights

Control
panel cover

Focus ring

Back

Auto lens
shutter

Projector lens

HDMI Cable clip holes

HDMI ports

Air intake

Component port

Video port

PC port

Power inlet

Control panel

Air filter cover

Adjustable foot

Trigger out port (12V DC
200mA max)

RS-232C port

Kensington® lock port

Power switch

6 Introduction

Bottom

Front adjustable feet

Mounting bracket
attachment points

Projector Control Panel

Power button

Source button

Menu button

Menu navigation/
vertical keystone
buttons

Retractable
cover

Escape button

Enter button

Introduction 7

Remote Control – PowerLite Home Cinema 5020UB

On button

Turns projector on

HDMI Link button

Enables and disables the
HDMI link function

2D/3D button

Toggles
between 2D and
3D projection

Menu
navigation
buttons

Default button

Resets menu
selection to default
values

Menu button

Displays the projector’s
menus

Auto Iris button

Toggles the Auto Iris
function on or off

Standby button

Turns projector off

Illumination button

Lights the remote control
buttons for easy viewing

Split button

Toggles the Split
Screen function on or
off

Source buttons

Switch between equipment
connected to the projector

HDMI Link control buttons

Control playback of a linked
video device

Color Mode button

Quickly change color settings
to match room lighting

Super-res button

Adjusts the Super-res setting
on or off

Aspect button

Changes the picture’s aspect ratio

RGBCMY button

Displays the color adjustment menu

Frame int setting

Adjusts the Frame Interpolation
setting

3D Format button

Adjusts the 3D
Format setting

User button

Programmable button
performs various
functions

8 Introduction

Pattern button

Toggles the test
pattern on or off

Blank button

Temporarily stops projection or
hides the menu screen

Memory button

Accesses the
memory menu

Remote Control – PowerLite Home Cinema 5020UBe

On button

Turns projector on

Source buttons

Switch between equipment
connected to the projector

HDMI Link button

Enables and disables the
HDMI link function

2D/3D button

Toggles
between 2D and
3D projection

Menu
navigation
buttons

Default button

Resets menu
selection to default
values

Menu button

Displays the projector’s
menus

Auto Iris button

Toggles the Auto Iris
function on or off

User button

Programmable button

performs various

functions

Memory button

Accesses the
memory menu

Standby button

Turns projector off

Pattern button

Toggles the test
pattern on or off

Illumination button

Lights the remote control
buttons for easy viewing

Split button

Toggles the Split
Screen function on or
off

HDMI Link control buttons

Control playback of a linked
video device

Color Mode button

Quickly change color settings
to match room lighting

Super-res button

Adjusts the Super-res setting
on or off

Aspect button

Changes the picture’s aspect ratio

RGBCMY button

Displays the color adjustment menu

Frame Int button

Adjusts the Frame Interpolation
setting

Blank button

Temporarily stops projection or
hides the menu screen

WirelessHD
Transmitter
controls

Introduction 9

Optional Accessories

Epson provides the following optional accessories for the projector:

Product Part number

Replacement lamp V13H010L69

Air filter replacement V13H134A39

Replacement remote control – 5020UB 1581984

Replacement remote control – 5020UBe 1582262

Kensington security lock (theft-deterrent device) ELPSL01

Projector mount CHF1000

RF 3D active shutter glasses V12H548006

PixiePlus control system for Epson projectors ELPSP10

Belkin Pro Series VGA / SVGA cable – 6 ft F3H982-06

Belkin PureAV HDMI audio video cable – 3 ft AV22300-03

Rear Cable Cover – White V12H003011

In addition to the accessories listed above, 1-year and 2-year extended service plans are
available. You can purchase these plans and other accessories from an authorized Epson
reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To
purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

Registration and Warranty

Your projector comes with a basic two-year carry-in warranty for the projector, one-year 3D
glasses warranty, and a 90 day limited warranty for the lamp. For details, see the Quick Setup
sheet.

In addition, Epson offers free Extra Care
equipment failure, you won’t have to wait for your unit to be repaired. Instead, Epson will
ship you a replacement unit anywhere in the United States, Canada, or Puerto Rico. See your
Extra Care Home Service brochure for details.

To register, simply follow the registration instructions on the CD, or register online at
epson.com/webreg. Registering also lets you receive special updates on new accessories,
products, and service.

10 Introduction

SM

Home Service. In the unlikely event of an

Using This Manual

This book contains all the information you need to use the projector, in addition to basic
setup and maintenance instructions, troubleshooting tips, important safety instructions,
specifications, and warranty information.

Please follow these guidelines as you read through the manual:

Warning: Must be followed carefully to avoid bodily injury.

Caution: Must be observed to avoid damage to your equipment.

Note: Contains important information about your projector.

Tip: Contains helpful projection tips.

Need additional help? Take advantage of Epson’s automated support services 24 hours a day
at epson.com/support (U.S.) or epson.ca/support (Canada). Use this site to view FAQs or
product information and e-mail Epson.

If you need more help, you can use the Epson
[phone].

Note: Your product may look different from the illustrations in this guide, but the instructions are
the same.

®

PrivateLine® Support service by calling

Introduction 11

Setting Up the Projector

Follow the instructions in this section to choose a location for the projector, connect the
cables, and display an image.

Choose a Location

You can install the projector for the viewing setups shown below, as well as rear projection.

Front

Ceiling

12 Setting Up the Projector

Keep the projector level and place it at a height so its lens is even with the top or the bottom
of the screen and is centered horizontally. If this is not possible, use the lens shift dials to
reposition the image. You can use lens shift to move the image up or down by nearly its full
height, and left or right by about one-half its width (for details, see page 26).

Offset A

Offset B

Offset refers to distance from

Projection distance

bottom of image to center of
lens using maximum lens shift.

If you place the projector off to the side, aim it straight ahead (rather than at the center of the
screen), then use the horizontal lens shift dial to center the image on the screen.

Horizontal lens shift dial

Vertical lens shift dial

Caution: Do not try to move the lens by hand, or you may damage the projector. Always use the
lens shift dials to change the lens position.

Setting Up the Projector 13

The size of the image is determined by the distance from the projector’s lens to the screen.
Depending on your display settings and how you use the Zoom ring, the actual size may
differ. Use these tables as a guide for projector placement:

16:9 aspect ratio

Diagonal image size

Projection distance

3.8 to 8.3 feet

1.17 to 2.52 m

(width × height) Offset A Offset B Horizontal Offset

40 in. (35 × 20 in.)

101.6 cm (89 × 50 cm)

9 in.
23 cm

28.6 in.
73 cm

–16.4 to 16.4 in.
–42 to 42 cm

5.8 to 12.5 feet

1.77 to 3.80 m

7.8 to 16.7 feet

2.38 to 5.08 m

9.8 to 20.9 feet

2.98 to 6.36 m

11.8 to 25.1 feet

3.59 to 7.64 m

14.7 to 31.4 feet

4.50 to 9.56 m

17.7 to 37.7 feet

5.39 to 11.49 m

4:3 aspect ratio

Projection distance

4.7 to 10.1 feet

1.44 to 3.09 m

7.1 to 15.3 feet

2.18 to 4.66 m

9.6 to 20.4 feet

2.92 to 6.23 m

12 to 25.5 feet

3.66 to 7.79 m

14.4 to 30.7 feet

4.40 to 9.36 m

60 in. (51 × 28 in.)

152.4 cm (130 × 75 cm)

80 in. (71 × 39 in.)

203.2 cm (180 × 100 cm)

100 in. (87 × 47 in.)
254 cm (220 × 120 cm)

120 in. (106 × 59 in.)
305 cm (270 × 150 cm)

150 in. (130 × 75 in.)
381 cm (330 × 190 cm)

180 in. (173 × 98 in.)
457 cm (440 × 250 cm)

Diagonal image size
(width × height) Offset A Offset B Horizontal Offset

40 in. (32 × 24 in.)

101.6 cm (81 × 61 cm)

60 in. (47 × 35 in.)

152.4 cm (120 × 90 cm)

80 in. (63 × 47 in.)

203.2 cm (160 × 120 cm)

100 in. (79 × 59 in.)
254 cm (200 × 150 cm)

120 in. (94 × 71 in.)
305 cm (240 × 180 cm)

13.5 in.
34 cm

17.9 in.
46 cm

22.4 in.
57 cm

26.9 in.
68 cm

33.6 in.
85 cm

40 in.
103 cm

11.0 in.
28 cm

16.5 in.
42 cm

22.0 in.
56 cm

27.5 in.
70 cm

32.9 in.
84 cm

42.9 in.
109 cm

57.2 in.
145 cm

71.5 in.
181 cm

85.7 in.
218 cm

107.2 in.
272 cm

129 in.
327 cm

35.0 in.
89 cm

52.5 in.
133 cm

70 in.
178 cm

87.5 in.
222 cm

104.9 in.
267 cm

–24.6 to 24.6 in.
–63 to 63 cm

–32.8 to 32.8 in.
–83 to 83 cm

–41 to 41 in.
–104 to 104 cm

–49.2 to 49.2 in.
–125 to 125 cm

–61.5 to 61.5 in.
–156 to 156 cm

–74 to 74 in.
–188 to 188 cm

–20.1 to 20.1 in.
–51 to 51 cm

–30.1 to 30.1 in.
–76 to 76 cm

–40.2 to 40.2 in.
–102 to 102 cm

–50.2 to 50.2 in.
–127 to 127 cm

–60.2 to 60.2 in.
–153 to 153 cm

18 to 38.4 feet

5.51 to 11.71 m

14 Setting Up the Projector

150 in. (118 × 91 in.)
381 cm (300 × 230 cm)

41.2 in.
105 cm

131.2 in.
333 cm

–75.3 to 75.3 in.
–191 to 191 cm

4:3 aspect ratio (continued)

Diagonal image size

Projection distance

24.2 to 51.3 feet

7.36 to 15.62 m

(width × height) Offset A Offset B Horizontal Offset

200 in. (161 × 118 in.)
508 cm (410 × 300 cm)

55 in.
139 cm

175 in.
444 cm

–100.4 to 100.4 in.
–255 to 255 cm

To determine the exact image size when you know the projection distance (or the exact
projection distance when you know the desired image size), you can use the Image Size
Calculator. This program is available on the Epson website at epson.com/support (U.S.) or
epson.ca/support (Canada).

Also keep these considerations in mind:

■ Make sure there is plenty of space for ventilation around and under the projector. Do not

set the projector on top of loose materials that could block the vents underneath.

■ Make sure the projector is within 9.8 feet (3 m) of a grounded electrical outlet or

extension cord.

In order to view 3D images correctly, 3D glasses must be worn within proper range of the
projector. Use the image below to determine the ideal distance for 3D projection (the shading
represents the 3D viewing area):

Setting Up the Projector 15

Installing the Projector

To install the projector, you first need to determine the location, based on the size of your
screen (maximum diagonal image size). Use the tables on page 14 as a guide to positioning the
projector.

To suspend the projector from a ceiling, you will need the optional projector mount designed
for the projector. See page 10 for ordering information. Follow the instructions included with
the mount to install the projector.

Warning: When installing or adjusting the ceiling mount, do not use adhesives to prevent the
screws from loosening and do not use any type of oil or lubricant. These may cause the projector
casing to crack and the projector may fall, causing serious injury and serious damage to the
projector.

If you install the projector on the ceiling, you will need to invert the picture so that it appears
right side up. Follow these steps:

1. Press the

2. Open the

3. Select

Front/Ceiling.

4. Press the

Menu button on the remote control.

Settings menu, then select Projection.

Menu button to exit the menu system.

16 Setting Up the Projector

The following illustrations show the dimensions of the projector:

nt

18.3 in. (466 mm)

9.2 in. (233 mm)

11.8 in. (300 mm)

5.9 in. (150 mm)

LENS

6.2 in.
(159 mm)

3.3 in.
(83 mm)

3.3 in.
(83 mm)

15.6 in.
(396 mm)

2.4 in.
(60 mm)

6.3 in.
(160 mm)

Ceiling mou
screw size
4-M4x9 mm

Setting Up the Projector 17

Connecting the Cables

Connecting Video and Computer Equipment

You can connect the projector to many types of video equipment, such as a Blu-ray

™

/DVD player, digital tuner, cable or satellite box, video game console, camcorder, or

Disc
digital camera. You can also connect it to a desktop or laptop PC or Apple Mac system. For
details on compatible video formats, see page 89.

To remove the interface cover and connect cables to the back of the projector (PowerLite
Home Cinema 5020UBe only), grip the cover at the gaps on the bottom of the cover and pull
upwards. Swing the cover out from the projector, then pull the cover straight out to detach it.

Note: If you have trouble gripping the gaps on the bottom of the cover, use a flat object, such as
a coin, to help open the cover.

To reattach the cover, insert the tabs at the top of the cover into the projector, then snap the
bottom of the cover into place.

18 Setting Up the Projector

You can connect up to five pieces of equipment at the same time, using any of the
commercially available cables shown below:

Port name Video equipment connection Computer connection

HDMI1/
HDMI2

Component Use a component video cable

PC — Use a Mini D-sub, 15-pin monitor cable

Video Use an RCA video cable: —

Note: See page 56 for information on connecting with WirelessHD (PowerLite Home Cinema
5020UBe only).

Use an HDMI cable (High Speed required for 3D):

—

(with RCA-style connectors):

Connect the cable to the three
component video ports. Match
corresponding colors between the
cable and the ports.

to connect to a computer RGB
(monitor) port:

For best results, connect your video equipment to the HDMI port, if possible. If your
equipment doesn’t support HDMI, connect it to either the
component video) or

Note: You need to use a High Speed HDMI cable to use the projector’s 3D features. If you aren’t
sure if your HDMI cable is High Speed, contact your cable manufacturer.

Video (for composite video) port.

Component (for high quality,

Setting Up the Projector 19

When you connect an HDMI cable to the projector, it is recommended that you fasten it
with the included cable clip. Follow the steps below to install the cable clip.

Note: The cable clip will fit most standard, round HDMI cables. The clip may not fit non-round or
thick HDMI cables.

1. Connect the HDMI cable to one of the HDMI ports on the projector.

2. Insert the end of the cable clip anchor into the cable clip hole above the HDMI port, as

shown below.

3. Place the open cable clip around the HDMI cable, but don’t lock it into place.

4. Slide the cable clip towards the projector and lock the clip onto the HDMI connector.

To remove the cable clip, unlock the clip and disconnect the HDMI cable. Then pinch the
sides of the cable clip anchor and carefully pull it out of the cable clip hole.

20 Setting Up the Projector

Making Other Connections

Connect the power cable and other cables described below, depending on how you plan to
use the projector.

■ Plug the power cable into the projector and a grounded electrical outlet.

■ To use an AV controller with the projector, connect a 9-pin null modem serial cable to

RS-232C port.

the

■ To connect external devices such as motorized screens, connect a mini-jack stereo

(3.5 mm) cable to the

page 57 for more information. The Trigger Out port uses a 12V DC (200 mA max)

signal.

Trigger Out port and set the Trigger Out menu option to On. See

Setting Up the Projector 21

Installing Batteries in the Remote Control

The remote control uses two AA batteries.

Warning: Keep batteries away from children. If a battery is swallowed, contact your doctor
immediately.

1. Release the tab and lift open the cover.

2. Insert two new AA batteries as shown.

3. Reinsert the cover and press it down until it clicks into place.

Aim the remote control at the screen, or at the front or back of the
projector. Make sure you are within 32 feet (10 meters) of the projector.

If you suspect the batteries are weak, press the illumination button. If
the buttons do not glow, replace the batteries.

Charging the 3D Glasses

If you are using Epson RF 3D Active Shutter Glasses, follow these steps to charge the glasses:

1. Plug a Micro-USB cable into the port on the bridge of the glasses.

Note: Make sure to plug in the connector in the correct orientation so that you don’t damage

the cable or the glasses.

22 Setting Up the Projector

2. Do one of the following:

■ Plug the other end of the USB cable into the USB-to-AC adapter (PowerLite Home

Cinema 5020UB only), then connect the adapter to a wall outlet.

■ Plug the other end of the USB cable into the 3D glasses charging port on the side of

the WirelessHD Transmitter (PowerLite Home Cinema 5020UBe only).

■ Plug the other end of the USB cable into a computer or other device with an available

USB port.

Note: Epson does not guarantee the compatibility of the Epson RF 3D active shutter glasses

with computers or other devices.

Turning the Projector On and Off

Turning On the Projector

1. Turn on the power switch on the back of the projector.

2. Turn on any connected equipment you plan to use.

Setting Up the Projector 23

3. Press the On button on the remote control or the Ppower button on the projector.

Remote control Projector

Note: To prevent children from turning on the projector, you can use the Child Lock feature. See
page 37 for details.

If you’ll be using the projector at an altitude above 4921 feet (1500 meters), turn on High Altitude
Mode so the fan can properly cool the projector at the high altitude air pressure. See page 57 for
details.

The power light flashes while the projector warms up. If you don’t see a picture, you may
need to change the image source as described on page 24.

Turning Off the Projector

1. Turn off any equipment connected to the projector.

2. Press the Ppower button on the projector twice or press the

remote control and wait for the power light to stop flashing.

3. Turn off the power switch on the back of the projector.

Caution: Turn off this product when not in use to prolong the life of the projector.

Selecting the Image Source

The source buttons on the projector and remote control let you switch between images from
different pieces of equipment connected to the projector (such as a Blu-ray Disc/DVD player,
cable or satellite box, or video game console).

Press the
video source is connected.

24 Setting Up the Projector

Source button on the remote control that corresponds to the port to which your

Standby button on the

Note: There may be a brief delay when switching between sources.

If you press the source button on the projector, you see a list of available sources. Press
the source button to move through the list and select the desired source.

Note: If an image does not appear, see “Problem Solving” on page 78.

To temporarily turn off the image and darken the screen, press the Blank button on the remote
control. Press the Blank button again to return to normal viewing.

Setting Up the Projector 25

Positioning the Image

If the projector is not centered in front of the screen, use the lens shift dials and, if needed,
vertical keystone buttons to correct the position and shape of the image.

Note: For the best image quality, try to position the projector so that you do not need to use
keystone correction.

Horizontal lens shift dial

Vertical lens shift dial

Vertical keystone
buttons

Note: You can display a test pattern to help adjust the image position by pressing the Pattern
button on the remote control. Press the Esc button to turn off the test pattern.

26 Setting Up the Projector

The vertical position (V) can be adjusted by up to 96% of the height of the screen, while the
horizontal position (H) can be adjusted by up to 47% of the width of the screen.

If one side of the image is taller than the other, make sure the projector is parallel to the
screen. If necessary, adjust the front feet so that the projector is horizontal.

Adjustable feet

Note: If the projected image shape is not rectangular, the projector is not level with the screen or
aimed directly at the screen. It’s best to adjust the physical position of the projector to correct
this. If you still can’t correct the image shape by adjusting the position of the projector, use the
vertical keystone buttons to fix the image shape.

Setting Up the Projector 27

When setting up the projector, make sure that it is placed level to the screen in order to
provide the best possible image quality. If you must set up the projector at an angle, use the
vertical keystone buttons to correct the image shape.

28 Setting Up the Projector

Making Basic Adjustments

Follow the instructions in this chapter to make basic adjustments to the image shape, size,
color, and quality. For further refinements, see “Making Detailed Adjustments” on page 39.

Focusing and Zooming

Use the focus ring to sharpen the image.

Use the zoom ring to reduce or enlarge the image.

Making Basic Adjustments 29

Choosing the Aspect Ratio

In many cases, video signals are automatically resized to fit on your screen when Auto is
selected as the Aspect setting. You may need to change the size of the image (or aspect ratio)
for certain image types by pressing the

Note: When displaying 720p, 1080i, or 1080p signals through the HDMI or Component video port,
the aspect ratio is automatically selected and you cannot change it.

If you display a 4:3 image using the Zoom setting, the top and bottom will be cut off. You can use
the Zoom Caption Pos. option and other settings to resize and reposition the image. For details,
see page 55.

For details on how the projector resizes the picture when you choose an Aspect setting, see
page 89.

Aspect button on the remote control.

Select one of these settings:

■ Normal for standard TV broadcasts, computer images, or images with a 4:3 aspect ratio.

■ Full for images recorded in 16:9 (wide-screen) format and squeeze mode.

■ Zoom for letterbox images.

4:3 image using Normal setting 16:9 image using Full setting

■ Wide for expanding a 4:3 image to 16:9 so it fills the whole screen. This stretches only

the right and left sides of the image; the central part is unchanged.

30 Making Basic Adjustments

Viewing 3D images

To view 3D content, you must first connect a 3D-compatible video device to one of the
HDMI ports on your projector. You will also need a pair of Epson or Epson-compatible
RF 3D active shutter glasses.

1. Turn on and begin playback on the 3D-compatible video device.

2. Press the

3. Slide the power switch on your 3D glasses to the

Note: If the glasses don’t automatically display 3D content, you may need to pair them with

the projector. Move the glasses within 10 feet (3 m) of the projector, then press and hold the

Pairing button on the 3D glasses for at least 3 seconds. The status light on the glasses will

alternately flash green and red, then remain green for 10 seconds, and you will see a message

on the screen if pairing is successful.

2D/3D button on the remote control, if necessary.

On position.

Note: The 3D glasses turn off after 30 seconds if they aren’t receiving a 3D signal. Slide the

power switch to Off and then back to On to resume viewing 3D content.

Making Basic Adjustments 31

The light on the 3D glasses indicates the current status of the glasses:

Light state Status

Flashing red The battery is low.

The glasses have entered standby mode. Turn the 3D glasses off and

Flashing green

Solid red The glasses are charging.

Solid green The charging process is complete.

Flashing green and red The glasses are attempting to pair with the projector.

Solid green for 10 seconds,
then turns off

back on to continue viewing 3D content.

The glasses have successfully paired with the projector, or the glasses
have been turned off.

See page 81 for more 3D troubleshooting tips.

32 Making Basic Adjustments

Projecting in Split Screen mode

You can use the Split Screen feature to simultaneously project two images from different
image sources next to each other. You can control the Split Screen feature using the remote
control or the projector menus.

The Split Screen feature is only available with certain combinations of video sources. Use the
table below to determine which video source combinations are available.

HDMI1 HDMI2 WirelessHD* Component Video PC

HDMI1 —— — X X X

HDMI2 —— — X X X

WirelessHD* —— — X X X

Component XX X — X —

Video XX X X — X

PC XX X — X —

*PowerLite Home Cinema 5020UBe only

Note: When you use the Split Screen feature, other projector features may not be available and
some settings may be automatically applied to both images. Also, you can’t access Split Screen
mode when 3D mode is enabled.

1. Press the Split button on the remote control.

The currently selected input source moves to the left side of the screen.

Making Basic Adjustments 33

2. Press the Menu button. You see this screen:

3. To select an input source for the other image, select the

select the input source, select

Execute, and press Enter. (You can also change image

Source setting, press Enter,

sources, if necessary.)

4. To switch the images, select the

5. To change the image sizes, select the

option, press

Note: Depending on the video input signals, the images may not appear at the same size even

if you choose the Equal setting.

Enter, and press Menu to exit.

Swap Screens setting and press Enter.

Screen Size setting, press Enter, select a sizing

6. To exit the Split Screen feature, press the Split or Esc button.

Choosing the Color Mode

You can change the Color Mode to automatically adjust brightness, contrast, and color,
letting you quickly optimize the projected image for various lighting environments. You can
also select a different color mode for each input source—which is useful if you view different
types of images from different sources. (For example, you might set the HDMI 1 source to

Living Room if it’s usually used for watching movies in the daytime with the blinds closed,

and the PC source to

Dynamic for playing video games with the blinds open.)

34 Making Basic Adjustments

Select the image source you want to adjust, then press the Color Mode button on the remote
control. Choose from these settings:

■ Cinema for viewing movies in a dimly lit room.

■ Dynamic for projecting the brightest picture

available.

■ Living Room for watching television programs

during the day.

■ Natural or THX for projecting natural, accurate

colors in a dimly lit room.

■ 3D Dynamic for projecting the brightest 3D picture available (only available when the

projector is in 3D Mode).

■ 3D Cinema for viewing 3D movies in a dimly lit room (only available when the projector

is in 3D Mode).

■ THX 3D for projecting natural, accurate colors in a dimly lit room (only available when

the projector is in 3D Mode).

Advanced Color Adjustments

To further customize the color and image quality, you can adjust the gamma and individual
RGBCMY color tones using the

Note: You can fine-tune these and other color and image quality settings using the projector’s
menu system (see page 39). You can also save combinations of picture settings with the Memory
feature for easy recall (see page 51). If you don’t like the settings you have selected on a particular
menu screen, you can press the Default button to restore the factory settings.

RGBCMY button on the remote control.

Making Basic Adjustments 35

Adjusting the Gamma Setting

You can select from five gamma settings (2.0 to 2.4) or customize your own setting from your
image or a displayed graph. Lower values will increase the contrast of dark areas, but tend to
blur the bright areas. Higher values will darken the light areas. Gamma presets make minor
adjustments to mid-tone values. The larger the gamma preset, the lower the midtone values.
Changing these settings affects contrast which can be seen as a blur in bright areas.

1. Press the

Gamma. You see the following displayed on the screen:

Menu button. Select Image from the main menu. Select Advanced and then

2. Do one of the following:

■ Select one of the numeric correction values using the u or d button on the remote

control and press the

Enter button. You see the setting reflected in the graph on the

right. The horizontal axis represents the input signal level, and the vertical axis
represents the output signal level. Press the

■ Select Customized. Then continue with the next step.

Esc button to exit.

3. Do one of the following:

■ Select Adjust it from the image. You see a gamma icon on the projected image. Use

the arrow buttons to move the icon to the area of brightness you want to adjust, then
press

Enter. The custom gamma graph appears with the channel selected for

adjustment. Press the u or d button to adjust and then press
setting and exit

.

Enter to save your

■

Select Adjust it from the graph. When the gamma graph appears, use the l or r
button to select the point on the graph that you want to adjust, and then use the
u or d button to adjust the settings. Press

4. Press the Menu button to close the menu screen when you’re done.

36 Making Basic Adjustments

Enter to save your setting and exit.

Adjusting RGBCMY

Use this feature to adjust the hue, saturation, and brightness for each of the red (R),
green (G), blue (B), cyan (C), magenta (M), and yellow (Y) color components.

1. Press the

RBGCMY button. You see the following displayed on the screen:

2. Use the u or d button on the remote control to select the color you want to adjust, and

press the

3. Select the

Enter button.

Hue, Saturation, or Brightness for that color, and use the l or r button to

make the adjustment.

4. Press

Note: You can also adjust the offset and gain using the RGB setting in the projector’s menu
system (see page 45).

Esc to adjust another color, or press RGBCMY to exit.

Locking the Projector

The projector includes two lock settings to prevent the image from being accidentally
changed once it’s adjusted, and to keep children from turning on the projector without adult
supervision.

To access the lock settings, follow these steps:

1. Press the

2. Select

3. Select

Menu button on the remote control.

Settings and press the OK button.

Lock Setting and press the OK button.

Making Basic Adjustments 37

4. Choose from these options:

■ Child Lock to disable the Ppower button on the projector’s control panel unless it is

pressed for about 3 seconds. Since you can still use the remote control to turn on the
projector, you may want to keep it away from children’s reach.

Note: Even if the Child Lock is on, the projector turns on and starts projecting if the rear power

switch is turned on when the Direct Power On option is enabled.

■ Control Panel Lock to disable all the buttons on the projector’s control panel except

the Ppower button. A lock icon appears on the screen whenever you press a button
with Control Panel Lock turned on. To operate the projector, you must use the
remote control. To cancel Control Panel Lock, press and hold the

Enter button on

the projector’s control panel for at least 7 seconds.

5. Press

Menu to exit the menu system.

If you turned on the Control Panel Lock, the projector buttons are now locked.

If you turned on the Child Lock, turn off the projector and let it cool down. The Child

Lock takes effect after the cool-down period.

38 Making Basic Adjustments

Making Detailed Adjustments

You can use the projector’s on-screen menus to make detailed adjustments to the image
quality—such as the brightness, contrast, sharpness, and color. You can also change the menu
display, sleep mode settings, and other projector features.

Using the Menu System

You can access the menu system either from the remote control or the buttons on the
projector’s control panel. You can access the full menu or a line menu that lets you change
selected settings. You can also change the menu language and control how the menus display
(see page 40).

To display the full menu, press the

Menu button on the projector or remote control. You see

a display like this one:

Settings available

Main menu
options

Note: You may see different options, depending on your projector model, input mode, and how

your equipment is connected to it. If a menu item or setting is not available, this indicates that

the setting does not apply to the current input signal or connection mode.

for the highlighted
menu

1. Press the u or d button to highlight a main menu option (Image, Signal, Settings,

Extended, Memory, Info, or Reset), then press the Enter button to select it.

2. Press the u or d button to highlight a setting, then press the

Enter button.

3. Press the u, d, l, or r button to change settings as necessary. You may have to press the

Enter button to confirm your choice.

Making Detailed Adjustments 39

4. When you’re finished, press the Esc button to return to the previous menu or press the

Menu button to exit the menu system.

To display one of the line menus, press the

Enter button. You see a display like this at the

bottom of the image:

■ Press the l or r button to adjust the setting.

■ Press the Menu or Esc button to close the line menu when you’re done.

Note: When a line menu is displayed, you can press Default on the remote control to reset the
menu to its factory setting.

Changing How the Menus Display

Use these options to control how the menus display.

■ Language

Extended > Language

Select from 21 languages to use in the menu system.

■ Menu Position

Extended > Display > Menu Position

Use the arrow buttons to choose a position on the screen for displaying the menu.

■ Menu Color

Extended > Display > Menu Color

Select a color scheme for displaying the menus.

40 Making Detailed Adjustments

Adjusting the Picture Quality

Before fine-tuning the image using these adjustments, make sure you have already selected the
best Color Mode for your picture and viewing environment, as described on page 34. Then
use the settings in this section to finish adjusting the picture to your liking.

Most image quality settings are saved independently for each input signal type, input source
(Video, HDMI, WirelessHD, Component, PC), and color mode. After you finish adjusting
the settings for one input source, switch to the other input sources you’ll be using and make
any necessary adjustments.

Input Brightness Settings

If the signal from connected equipment is weak and images appear dark, you can adjust the
Brightness and Contrast settings. You can adjust brightness and contrast for each image
source and color mode.

The Brightness setting controls how much light is produced by the projector, and the
Contrast setting adjusts the difference between the bright and dark areas of the projected
image. The other settings in this section control how the projector interprets the light and
dark areas of the picture.

■ Brightness

Image > Brightness

Adjust the brightness so it’s suitable for your viewing conditions. For example, if you’re

projecting in a brightly lit room or onto an especially large screen, you may need to

increase the brightness. Decrease the brightness for dark rooms or small screens; this also

reduces power consumption and fan noise, and helps to prolong the life of the lamp.

■ Contrast

Image > Contrast

This setting adjusts the difference between bright and dark areas.

Making Detailed Adjustments 41

■ Auto Iris

Image > Auto Iris

When this setting is on, the light output is automatically adjusted according to the

brightness of the image. Select either

Normal or High Speed to indicate how quickly

you would like the projector to respond to changes in the brightness of the image. The

setting is stored separately for each image source and color mode.

It is best to use

High Speed for content that frequently changes from bright to dark

images. Normal can be used for all other content.

■ Setup Level

Signal > Advanced > Setup Level

Note: This setting can be used only when an NTSC (480i) signal is being input through the

Video port, or when a video signal is being input through the Component video ports.

This setting adjusts the threshold at which dark areas of the image are rendered black

(0 IRE). For compatibility with most DVD and video equipment sold in the United

States, leave this setting at 0%. Check your video equipment’s specifications to be sure of

the correct setting.

■ EPSON Super White

Image > Advanced > EPSON Super White

Note: This setting can be used only when the signal is input through the, WirelessHD, HDMI1

or HDMI2 ports with the Color Mode set to Natural, THX, THX 3D, Cinema, or 3D Cinema (see

page 34).

If bright parts of the image are washed out or overexposed (when the input signal

contains values over 100 IRE), turn this setting on to compensate.

■ HDMI Video Range

Signal > Advanced > HDMI Video Range

Note: This setting can be used only when WirelessHD, HDMI1 or HDMI2 is selected as the

image source (see page 24). This setting cannot be used when Epson Super White is set to

On.

If your video equipment has an HDMI port and you’ve connected it to the projector

using an HDMI cable, set the level of the projector to match that of the video equipment.

42 Making Detailed Adjustments

■ Power Consumption

Image > Power Consumption

This setting controls the light output from the projector. On Normal, the projector

produces a brighter image and the lamp uses more power. To save power and extend the

life of the lamp, select

ECO.

Sharpness and Picture Quality Settings

If the image looks fuzzy, or if it contains noise or flickering, you can use these settings to
correct it.

■ Sharpness

Image > Sharpness

Use this function to make lines and edges appear more distinct in the image. This setting

is stored separately for each image source and color mode setting. You can select

Standard to adjust the sharpness of the entire image, or select Advanced to access the

following submenu:

Note: The Advanced setting cannot be used with a signal input through the PC port.

Choose Thin-Line Enhancement to sharpen details such as hair and clothing. Choose

Thick-Line Enhancement to sharpen large contours and backgrounds. Choose Vert.

Line Enhancement

Enhancement

■ Progressive

Signal > Progressive

to increase vertical image sharpness. Choose Horiz. Line

to increase horizontal image sharpness.

Converts interlaced to progressive signals. Leave the setting on Film/Auto for viewing

movies on a player that produces interlaced output. Select

captured with a video camera. Set to

Off when viewing images with a large amount of

Video for watching videos

movement.

Note: This setting can be used only when viewing a composite video signal, or 480i or 576i, or

1080i signals input through the Component, WirelessHD, HDMI1, or HDMI2 ports (see

page 89).

Making Detailed Adjustments 43

■ Motion Detection

Signal > Motion Detection

This setting specifies how signals are converted to progressive signals. Select a lower

setting for slow-moving or still images (

(

M).

Note: This setting can be used only when viewing a composite video signal, or 480i or 576i, or

1080i signals input through the Component, HDMI1, or HDMI2 ports (see page 89).

■ Noise Reduction

Signal > Advanced > Noise Reduction

Note: This is not be available with a signal input through the PC port.

S) or select a higher number for video images

This setting reduces flickering of analog images. You can select from 3 levels of noise

reduction.

■ Frame Interpolation

Signal > Frame Interpolation

This setting compares the current and previous frames, then creates a frame between

them to reduce fuzziness and produce clearer moving images. You can select from 3 levels

of frame interpolation. You can also access this setting by pressing the

Frame Int button

on the remote control.

■ Super-resolution

Signal > Super-resolution

Note: This feature is not available when projecting in 3D.

This setting sharpens blurred images, enhancing the apparent detail of the image. You can

select from 3 levels of enhancement. Note that intentionally blurred parts of the image,

such as out-of-focus backgrounds, may become sharper.

44 Making Detailed Adjustments

Color Settings

If the image colors don’t look correct, you can adjust them using these settings. Use the first
three settings described below to make the most visible changes. If you only need to make
slight adjustments, you can fine-tune the picture with the remaining settings. Most color
settings are stored separately for each image source and color mode.

■ Color Saturation

Image > Color Saturation

Note: This setting cannot be used with a signal input through the PC port.

Adjusts the color intensity of the image.

■ Tint

Image > Tint

Note: This setting cannot be used with a signal input through the PC port.

Shifts the color balance between magenta and green.

■ Abs. Color Temp.

Image > Abs. Color Temp.

Shifts the color balance between red and blue, making the image appear warmer or

cooler.

■ Skin Tone

Image > Skin Tone

Makes fine adjustments to the tint and controls the amount of red or green in the image.

Also useful for correcting black-and-white images, if they look tinted.

■ RGB

Image > Advanced > RGB

Use the RGB settings to fine-tune the color of the image. You can adjust the offset and

gain for each signal color (red, green, and blue). Use

Gain for the lightest shades.

Offset to adjust darker shades and

Making Detailed Adjustments 45

■ RGBCMY

Image > Advanced > RGBCMY

Use the RGBCMY settings to adjust the hue, saturation, and brightness of the six color

components (red, green, blue, cyan, magenta, yellow). After adjusting each color, press

Esc to move to another menu option. You can also access this setting by pressing the

RGBCMY button on the remote control. See page 37 for more information.

■ Gamma

Image > Advanced > Gamma

You can select from five gamma settings (2.0 to 2.4) or customize your own setting from

your image or a displayed graph. Lower values will increase the contrast of dark areas, but

tend to blur the bright areas. Higher values will darken the light areas. See page 36 for

more information.

3D Setup

Use the options in the 3D Setup menu to adjust 3D brightness, the 3D display format and
other 3D settings.

Note: You should only adjust the 3D Format and Inverse 3D Glasses settings if 3D images aren’t
displaying correctly. Changing these settings unnecessarily may cause problems with 3D
projection.

■ 3D Display

Signal > 3D Setup > 3D Display

Enables or disables 3D mode. You can also change this setting by pressing the

button on the remote control.

■ 2D-to-3D Conversion

Signal > 3D Setup > 2D-to-3D Conversion

Enable this setting to convert 2D images from an HDMI or WirelessHD source

(PowerLite Home Cinema 5020UBe only) into 3D content.

46 Making Detailed Adjustments

2D/3D

■ 3D Format

Signal > 3D Setup > 3D Format

Use this setting to select the 3D format supported by your video device. In most cases, the

projector will correctly detect the 3D format when this option is set to

only select the

2D, Side by Side, or Top and Bottom formats when your projector

Auto. You should

doesn’t properly display 3D images. See your video source documentation for

information on which mode to select.

■ 3D Depth

Signal > 3D Setup > 3D Depth

Adjust the slider to change the depth of the 3D effect.

■ 3D Brightness

Signal > 3D Setup > 3D Brightness

Adjusts the brightness of 3D images. Select the

Medium or High settings if the 3D

display is too dark.

■ Diagonal Screen Size

Signal > 3D Setup > Diagonal Screen Size

Match this setting to the size of the projected 3D image to maximize the 3D effect and

the quality of the image.

■ Inverse 3D Glasses

Signal > 3D Setup > Inverse 3D Glasses

Reverses the timing for the left and right shutters on the 3D active shutter glasses. Only

enable this function if 3D images are not displaying correctly.

■ 3D Viewing Notice

Signal > 3D Setup > 3D Viewing Notice

Enables or disables the viewing notice that is displayed when 3D mode is activated.

Making Detailed Adjustments 47

Adjustments for Computer Images

In addition to the settings described previously, you can adjust the Tracking and Sync settings
for analog RGB computer images. Normally, these settings are adjusted automatically by the
projector. If you notice that the image is blurry or contains dark vertical bands, you may need
to adjust the settings yourself.

■ Auto Setup

Signal > Auto Setup

Leave this setting on so that the projector automatically adjusts the tracking, sync, and

position of the image.

■ Tracking

Signal > Tracking

Adjust the tracking to eliminate vertical bands. It is easiest to

adjust the tracking when the image contains a lot of fine detail

(such as black text on a white background).

Note: This setting is only available with a signal input through the PC

port.

■ Sync.

Signal > Sync.

Adjust the synchronization to eliminate blurriness. For best results,

make sure the tracking is properly adjusted first.

Note: This setting is only available with a signal input through the PC

port.

48 Making Detailed Adjustments

WirelessHD Settings (PowerLite Home Cinema 5020UBe only)

Use these options to manage the WirelessHD connection and access the WirelessHD
reception monitor.

■ Device Connections

Settings > WirelessHD > Device Connections

Select this option to display a list of available WirelessHD devices.

Note: The MAC Address of the included WirelessHD Transmitter can be found on the bottom

of the transmitter.

Use the arrow keys to navigate the menu and press Enter to select a device.

■ WirelessHD

Settings > WirelessHD > WirelessHD

Enables or disables the projector’s WirelessHD connection.

■ Reception

Settings > WirelessHD > Reception

Select this option to display the WirelessHD reception monitor.

Note: If WirelessHD reception is poor, try moving the transmitter to a different location.

■ Reset

Settings > WirelessHD

Select this option to reset all WirelessHD settings and return them to their default values.

Making Detailed Adjustments 49

Split Screen Setup

Press the Menu button while in Split Screen mode to access this menu.

■ Screen Size

Split Screen Setup > Screen Size

Adjusts the size of the two screens. Choose

screen,

Larger Right to increase the size of the right screen, or Equal to split the display

Larger Left to increase the size of the left

evenly between the two screens.

Note: Depending on the source and resolution of each input, the two screens may not appear

to be of equal size when the Equal option is selected.

■ Source

Split Screen Setup > Source

Select this option to open the Source menu and select which inputs should be displayed

in split screen mode.

The Left

on the remote control to highlight

Enter on the remote control to select an option.

and Right columns represent the left and right screens. Use the arrow buttons

Left or Right for the source you want to display. Press

Once you have finished making your selections for both screens, select Execute to exit

the Source menu and apply these settings.

Note: Certain combinations of sources can’t be selected. Invalid input combinations will be

grayed out. See page 33 for a complete list of available source combinations.

■ Swap Screens

Split Screen Setup > Swap Screens

Select this option to quickly switch the images on the left and right sides of the split

screen display.

50 Making Detailed Adjustments

Selecting Memory Settings and Resetting the Projector

Your projector comes with 10 memory locations where you can save customized settings to
obtain the best picture quality for each of your video inputs.

Creating Memory Settings

Memory settings can be used to store most of the picture quality settings on page 43 and color
settings on page 45. Before saving them to memory, adjust the settings to the desired levels.

1. Press the

2. Select

3. Select the memory name you want to use, then press the

settings.

Note: Saved settings are indicated by a green highlight next to the memory name. If you select
a name that is already in use, the existing settings will be erased and new ones saved in their
place.

Memory button on the remote control.

Save Memory.

Enter button to save your

Selecting Memory Settings

You can easily recall the memory settings by using the

Memory button on the remote control.

1. Press the

2. Select

3. Use the arrow buttons to select the desired setting,

then press the

After a moment, the image appears on the screen

using the retrieved settings. Certain settings may not be applied, depending on the input

signal.

Memory button on the remote control.

Load Memory.

Enter button.

Making Detailed Adjustments 51

Renaming Memory Settings

You can rename memory settings so that they are easier for you to recognize.

1. Press the

2. Select

3. Select the memory name you want to change, then press the

Memory button on the remote control.

Rename Memory.

Enter button. The name

selection screen is displayed.

4. Do one of the following:

■ To select a name from the displayed preset names, select the desired name and press

Enter button.

the

■ To create your own name, select Customized and use the keyboard screen to enter

the name. Use the arrow buttons to select a character, then press the
When you have selected all of the characters in your name, select

Enter button.

Enter button.

Finish and press the

Deleting Saved Memory Settings

You can clear all your memory settings at once.

1. Press the

2. Open the

3. Select

Menu button on the remote control.

Reset menu, then select Reset Memory.

Yes, then press the Enter button to delete the memory settings.

Note: You can delete memory settings one at a time with the Erase Memory setting under the
Memory menu.

52 Making Detailed Adjustments

Resetting the Projector

If the image quality isn’t what you expect, one or more settings may be adjusted improperly.
If necessary, you can restore the projector to its factory-default (original) settings.

To restore the settings in a specific menu (such as the Image or Settings menu), open that
menu, select
Image menu settings:

Open the Image
menu . . .

You can also reset the lamp usage timer or restore all the projector settings to their original
values. Follow these steps:

Reset, and confirm as needed. The example below shows how to reset the

and select Reset

1. Press the

2. Open the

Menu button on the remote control.

Reset menu.

3. Do one of the following:

■ Select Reset Lamp Hours to clear the lamp usage timer and reset it to zero.

You should reset the lamp timer only when you install a new projector lamp. See
page 75 for more information.

■ Select Reset Memory to clear all memory settings.

■ Select Reset All to return all projector settings to their original defaults (except Input

Signal, User Button, Language, and Lamp Hours).

Making Detailed Adjustments 53

Customizing Projector Features

Use the settings in this section to adjust the image size and position, suppress on-screen text,
and select basic setup options.

Image Sizing

Before adjusting any of these settings, make sure you have already selected an appropriate
aspect ratio for the type of picture you’re viewing (see page 30).

■ Overscan

Signal > Advanced > Overscan

For component, WirelessHD, and HDMI video formats, this setting lets you see the

edges of the image that are not normally visible in the picture (see page 89). If you see

interference when you set Overscan to Off, try adjusting the Position as described below.

Note: The Auto setting is only available when the input source is HDMI1, HDMI2, or

WirelessHD.

■ Position

Signal > Position

Note: This setting cannot be used with a signal input through the HDMI1 or HDMI2 port or the

WirelessHD connection (PowerLite Home Cinema 5020UBe only).

Use the arrow buttons to fine-tune the position of the image on the screen.

■ Aspect

Signal > Aspect

This setting lets you change the aspect ratio of your image, and works the same as

pressing the

Note: When displaying 720p, 1080i, or 1080p signals through the WirelessHD, HDMI or

Component video port, the aspect ratio is automatically selected and you cannot change it. For

information on configuring an anamorphic display, see page 28.

If you display a 4:3 image using the Zoom setting, the top and bottom will be cut off. You can

use the Zoom Caption Pos. option and other settings to resize and reposition the image.

For details on how the projector resizes the picture when you choose an Aspect setting, see

page 89.

Aspect button on the remote control. See page 30 for more information.

54 Making Detailed Adjustments

■ Zoom Caption Pos.

Signal > Zoom Caption Pos.

Lets you adjust the shape and position of the image so that subtitles are visible (available

only if the Aspect setting has been set to

Zoom). Adjust Overscan before changing the

zoom position.

Screen Options

■ Messages

Extended > Display > Messages

Turn this setting off if you want to prevent on-screen messages from appearing (such as

the no-signal message, or the identifying text that appears when you switch between

image sources or color modes).

■ Startup Screen

Extended > Display > Startup Screen

Turn this setting off if you want to prevent the startup screen from appearing while the

projector is warming up.

■ Display Background

Extended > Display > Display Background

Changes the screen that’s used when the projector is not receiving a signal or when you

press the

Blank button to temporarily stop projection.

Other Setup Options

■ Projection

Settings > Projection

You can select different options for projecting the image: Front, Front/Ceiling, Rear,

Rear/Ceiling.

■ Direct Power On

Extended > Operation > Direct Power On

Sets projection to start without pressing the P power button on the projector or the On

button on the remote control.

Note: When Direct Power On is enabled, power surges that occur after a power outage can

cause the projector to turn on.

Making Detailed Adjustments 55

■ Video Signal

Extended > Input Signal > Video Signal

Leave this setting on Auto so the projector can automatically interpret the format, such as

NTSC or PAL (for standard TV formats).

■ Component

Extended > Input Signal > Component

Change this setting to match the type of equipment connected to the Component port.

For component video, select

or select

■ Illumination

YCbCr or YPbPr to manually select your video equipment’s signal.

Extended > Operation > Illumination

Auto to let the projector automatically interpret the signal;

Turn off this setting to deactivate the lights on the projector’s P power button and power

light. Use this setting if you find the lights distracting in a darkened room.

■ Sleep Mode

Extended > Operation > Sleep Mode

Turn off this setting if you don’t want the projector to enter sleep mode. (Sleep mode

shuts the projector off automatically when there is no video signal.)

Select

5min., 10min., or 30min. as the length of time before shutoff; decreasing the time

conserves power and extends the life of the lamp.

30min. is the default setting.

To turn the projector back on, press the Ppower button on the projector or the

button on the remote control.

■ Child Lock

Settings > Lock Setting > Child Lock

Lets you lock the Ppower button on the projector’s control panel to make it more

difficult for a child to turn on the projector. See page 37 for more information.

■ Control Panel Lock

Settings > Lock Settings > Control Panel Lock

Lets you disable all the buttons on the projector’s control panel to prevent the image from

being accidentally changed once it is adjusted. See page 37 for more information.

56 Making Detailed Adjustments

On

■ High Altitude Mode

Extended > Operation > High Altitude Mode

Adjusts the speed of the fan so it can properly cool the projector at higher altitudes. Turn

this setting on if you are using the projector at an altitude of 4921 feet (1500 meters) or

higher.

Note: The maximum operating altitude is 7500 feet (2286 meters).

■ Trigger Out

Extended > Operation > Trigger Out

Turn on this setting to have the Trigger out port output a 12-volt signal (max. 200 mA)

to lower your projection screen when the projector is running.

Note: If you change this setting, the new setting will take effect the next time you turn the

projector on.

Adjusting the LCD Alignment

You can use the LCD Alignment feature to manually adjust the color convergence of the
projected image.

Note: Allow your projector to warm up for at least 10 to 15 minutes and make sure the image is in
focus before you begin the LCD alignment process.

For best results, the projected image should be a minimum of 60” (152 cm) diagonally and the
projection surface should not be colored or textured, otherwise the adjustment grids will be
difficult to align.

Making Detailed Adjustments 57

Follow these steps to adjust the projector’s LCD alignment:

1. Press the

and then select

2. Set the

3. Set

Menu button on the remote control. Select Extended from the main menu,

LCD Alignment. You see the following displayed on the screen:

Correct LCD Align. setting to On.

Select Color to R to adjust the red color convergence, or set it to B to adjust the blue

color convergence.

Note: You can only adjust the red or blue color convergence. Green is the standard color panel

and cannot be adjusted.

4. Select a Pattern Color.

5. Select

Start Adjustments, and then press the Enter button on the remote control when

the confirmation screen appears. You see a grid pattern displayed on the screen:

58 Making Detailed Adjustments

6. Use the arrow buttons on the remote control to correct any visible misalignment in the

corner highlighted by the orange box.

7. When you’ve finished adjusting the highlighted corner, press the

Enter button on the

remote control to adjust the next corner. Repeat this process for each of the four corners.

8. Once you’ve adjusted all four corners, press the

Enter button on the remote control. You

see the following displayed on the screen:

9. Do one of the following:

■ If your projector’s LCD alignment is now correct, select Exit to return to the LCD

Alignment menu.

■ If your projector requires additional LCD alignment, choose Select intersection

and adjust

to perform a detailed correction at any of the grid intersection points.
Use the arrow keys on the remote control to highlight any of the intersection points
and press the

Enter button to select that point. You can then correct the alignment of

that grid using the controls described in step 5.

Once you have finished adjusting the alignment for red or blue, you can select the other color
and repeat the alignment process, if necessary.

Making Detailed Adjustments 59

Using WirelessHD

You can use the included WirelessHD Transmitter (PowerLite Home Cinema 5020UBe
only) to wirelessly stream HD content from a video device to the projector.

Placing the WirelessHD Transmitter

Place the WirelessHD Transmitter so that the unit’s lights face the front of the projector.
Make sure the transmitter is within 32 feet (10 meters) of the projector and is located in the
same room.

Note: The wireless transmission range may vary depending on the placement and size of
surrounding objects. Avoid placing the transmitter in an area with many large or metal objects and
do not place the transmitter on a metal surface, as this may interfere with the signal. There must
be a clear path between the projector and transmitter.

Use the images below to determine the best placement for the WirelessHD Transmitter (the
shaded areas represent the WirelessHD transmission area).

16 feet (5 m)

60 Using WirelessHD

32 feet (10 m)

16 feet (5 m)

32 feet (10 m)

Connecting the WirelessHD Transmitter

To prepare your device to work with the WirelessHD button on the remote control, follow
these steps:

1. Follow the instructions on the previous page and place the transmitter within range of the
projector.

2. Plug the AC adapter into the transmitter and an electrical outlet.

3. Connect HDMI cables to your video devices and the HDMI ports on the side and back
of the WirelessHD Transmitter.

Note: You can connect up to five input sources to the transmitter.

4. To use the WirelessHD Transmitter as a pass-through device to a television or other
display, connect an HDMI cable to the display device and the HDMI output port on the
back of the transmitter.

Using WirelessHD 61

Viewing WirelessHD Content

Follow these steps to view WirelessHD content:

1. Turn on the power switch on the side of the transmitter.

2. Turn on your source device and begin playback.

3. Turn on the projector.

4. Press the

Note: If the WirelessHD connection fails, press the Setup button on the bottom of the
transmitter, then try again.

The WiHD light on the transmitter should light up and your projector should now display
WirelessHD content. If it doesn’t, see “Solving WirelessHD Problems (PowerLite Home
Cinema 3020e Only)” on page 84.

WirelessHD button on the remote control.

Switching WirelessHD Sources

If you have connected multiple input devices or an output device, follow these steps to switch
sources:

1. Press the

Input button on the remote control or the WirelessHD Transmitter.

62 Using WirelessHD

Remote control WirelessHD Transmitter

Note: Make sure to point the remote at the WirelessHD transmitter.

The sub-screen menu is displayed:

2. Press the

Input button repeatedly to highlight different input sources.

When you have highlighted the source you want to switch to, stop pressing the
The display will automatically switch to the selected source after a few seconds.

Input button.

Using WirelessHD 63

If you have connected a television or other display to the output port on the transmitter and
want to switch between wired and wireless display modes, press the

Output button on the

remote control or transmitter.

Remote control

Note: The WiHD light on the transmitter will light up when the wireless display mode is active.

WirelessHD Transmitter

Using Picture-in-Picture

If you’ve connected multiple video sources to the WirelessHD Transmitter, you can use the
Picture-in-Picture (P-in-P) feature to wirelessly project images from two separate video
sources at the same time.

Make sure the video sources you want to project from are turned on, then follow these steps:

1. Press the

P-in-P button on the remote control to enable P-in-P projection.

2. Do the following to control the P-in-P display:

■ Press the Input button on the remote control or the WirelessHD Transmitter to

change the video source displayed in the sub-screen. Keep pressing the button to
cycle through all of the connected video devices.

■ Press the Output button to change the position of the sub-screen. The screen moves

counter-clockwise from corner to corner each time the

64 Using WirelessHD

Output button is pressed.

■ Press and hold the P-in-P button on the remote control to switch the sources shown

in the main display and the sub-screen.

3. When you’re finished watching P-in-P, press the
close the sub-screen and resume normal projection.

P-in-P button on the remote control to

Using WirelessHD 65

Using HDMI Link

When you connect HDMI CEC-compatible devices to the projector with HDMI cables, you
can control them using the HDMI Link control buttons on the projector’s remote control.
This lets you use just one remote control to operate many commonly used features on all your
devices.

In a typical configuration, your DVD, Blu-Ray or other media player may be connected to
the projector through an amplifier or home theater system. You can connect up to three
media players that conform to the HDMI CEC standard. Even if the amplifier does not
conform to the HDMI CEC standard, you can still use the projector’s HDMI Link control
buttons to operate the media player as long as the media player conforms to the HDMI CEC
standard.

HDMI

Amplifier

Note: Some HDMI CEC functions may not operate, depending on the connected product’s design
and compliance with the HDMI CEC standard.

HDMI

Media player

Setting Up HDMI Link

To prepare your devices to work with the HDMI Link control buttons, follow these steps:

1. Press the

2. Select

HDMI Link button on the projector’s remote control.

HDMI Link and set it to On.

66 Using HDMI Link

3. Press the HDMI Link button to exit the menu system.

4. Set up your connected devices so their HDMI CEC-compatible functions are enabled.
For details, refer to the device manufacturer’s documentation.

Changing HDMI Link Settings

1. Press the HDMI Link button on the projector’s remote control.

2. Select

Device Connections. You see this screen:

Note: WirelessHD is only available on the PowerLite Home Cinema 5020UBe.

3. Use the u and d arrow buttons to select the device you want to operate, then press

Enter. Devices are listed by type (Player, Recorder, AV System, or Tuner) and by name,

if the model number is available.

4. Once the device is selected, use the HDMI Link control buttons on the remote control to
operate it. You can also use the

On, Standby, Enter, Esc, and arrow buttons.

Commonly available functions include turning on the device when it’s in standby mode,
starting playback, adjusting the volume, and operating the device’s link menu.

In addition, HDMI Link allows your projector and other devices to be turned on and off
together:

■ If you turn on a connected device, the projector automatically turns on and switches

to the correct input source.

Note: The power switch on the back of the projector must be turned on for this to work.

■ If you turn on the projector, connected devices such as an amplifier and Blu-Ray

player are turned on. If multiple video devices are connected, the one last used is
turned on. When you turn off the projector, the connected devices are turned off.

Note: The CEC power link function of the connected devices must be enabled for this to work.

Using HDMI Link 67

Maintenance

Your projector needs little maintenance. All you need to do on a regular basis is keep the lens
clean. You also may need to clean the air filter to prevent overheating.

Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never
open any cover on the projector, except as specifically explained in this manual. Dangerous
electrical voltages in the projector can injure you severely. Do not try to service this product
yourself, except as specifically explained in this User’s Guide. Do not use sprays that contain
flammable gas to remove dirt and dust from the projector’s lens, air filter, or case.

The only parts you should replace are the air filter and the lamp. If another part needs
replacing, contact your dealer or a qualified servicer.

Cleaning the Lens

Clean the lens whenever you notice dirt or dust on the surface.

Note: Carefully open the lens shutter to clean the lens. Do not clean the lens while the projector
is turned on.

■ Use a blower brush that is designed for camera equipment to remove dust from the lens.

■ To remove dirt or smears, use a lens cloth or tissue. If necessary, moisten the cloth with

lens cleaner and gently wipe the lens surface.

Warning: Do not use a lens cleaner that contains flammable gas. The high heat generated by the
projector lamp may cause a fire.

68 Maintenance

Caution: Never rub the lens with abrasive materials. Use only lens cleaning fluids that are designed
for cleaning optics. Avoid touching the lens with your bare hands to prevent fingerprints on or
damage to the lens surface.

Cleaning the 3D Glasses

Use the included lint-free cloth (do not use paper towels) to gently wipe the 3D glasses
whenever you notice dust, dirt, smudges, or fingerprints on the surface.

Caution: Never rub the 3D glasses with abrasive materials.

Maintenance 69

Cleaning the Projector Case

Before you clean the case, turn off the projector and unplug the power cord.

■ To remove dirt or dust, wipe the case with a soft, dry, lint-free cloth.

■ To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral

detergent. Then wipe the case and dry it with a dry cloth.

Caution: Never use wax, alcohol, benzene, thinner, or other chemical detergents. These
can damage the case. Do not use canned air, or the gases may leave a residue. Never spray any
liquid directly on the unit.

Cleaning and Replacing the Air Filter

Regular filter maintenance is important to maintaining your projector. Your Epson projector
is designed with an easily accessible, user-replaceable filter to protect your projector and make
regular maintenance simple. Filter maintenance intervals will depend on the environment.

If regular maintenance is not performed, your Epson projector will notify you when the
temperature inside the projector has a reached a high level. Do not wait until this warning
appears to maintain your projector filter as prolonged exposure to high temperatures may
reduce the life of your projector or lamp. See page 77 for more information.

Damage due to the failure to properly maintain the projector or its filter may not be covered
by the projector or lamp Limited Warranties.

Follow the steps below to maintain your projector’s air filter.

1. Press the Ppower button on the projector twice or the
control, wait for the power light to stop flashing, and turn off the power switch on the
back of the projector. The projector cools down.

2. Unplug the power cord.

70 Maintenance

Standby button on the remote

3. Press in on the inner edge of the air filter cover to release the latch, then pull to remove
the cover.

4. Remove the air filter as shown.

5. Gently tap both sides of the air filter against a hard surface four
or five times to remove loose dust from the air filter.

Note: Do not use excessive force when tapping the air filter, or it
may crack and become unusable. Do not rinse the air filter in water,
or use any detergent or solvent to clean it. Do not used canned air,
or the gases may leave a residue.

6. Use a small vacuum cleaner that is designed for computers and
other office equipment to remove any remaining dust from the
surface of the filter. If you don’t have one, gently clean the
filter using a very soft brush (such as a clean artist’s
paintbrush).

Maintenance 71

If the dirt is difficult to remove or the filter is broken, replace it. You can purchase air
filter part number V13H134A39 from an authorized EPSON reseller. To find the nearest
reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

7. Insert the air filter as shown.

8. Insert the outer edge of the air filter cover into the notches on the projector, then press in
on the inner edge of the cover to lock it into place, as shown below.

Replacing the Lamp

The projection lamp lasts for up to 4000 hours in Normal mode. You can use the Info menu
to check how long it’s been in use (see page 76). It’s time to replace the lamp when:

■ The projected image gets darker or starts to deteriorate.

■ The projector’s lamp light flashes orange or red at half-second intervals.

■ The message Replace the lamp appears on the screen when you start projecting.

Note: Lamp life results will vary depending on mode selected, environmental conditions, and
usage.

Turn off this product when not in use to prolong the life of the projector.

72 Maintenance

You can purchase lamp part number V13H010L69 from an authorized Epson reseller. To
find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online,
visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

Be sure to read the “Important Safety Information” on page 92 before replacing the lamp.

Warning: Let the lamp cool fully (about 1 hour) before replacing it. In the unlikely event that the
lamp has broken, small glass fragments may be present and should be removed carefully to avoid
injury.

Caution: Never touch the glass portion of the lamp with your bare hands; the invisible residue left
by the oil on your hands may shorten the lamp life. Use a cloth or glove to handle the new lamp.

Follow these steps to replace the lamp:

1. If the projector is on, press the P power button on the projector twice or the

Standby

button on the remote control and wait for the power light to stop flashing.

2. Turn off the power switch on the back of the projector and unplug the power cord and
any cables.

3. Wait about an hour to make sure the lamp is no longer hot.

4. Loosen the screw securing the lamp cover.

5. Remove the lamp cover as shown.

Maintenance 73

6. Loosen the screws securing the lamp (they don’t come all the way out).

7. Lift up the lamp handle and gently pull the lamp out of the projector.

Warning: The lamp(s) in this product contain mercury. Please consult your state and local
regulations regarding disposal or recycling. Do not put in the trash.

8. Gently insert the new lamp into the projector and press the handle down. Tighten the
screws.

Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result
in premature lamp failure.

74 Maintenance

9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)

10. Tighten the lamp cover screw.

11. Reset the lamp usage timer, as described on page 75.

Resetting the Lamp Usage Timer

After replacing the lamp, plug the projector back in, turn on the power switch on the back of
the projector, and press the Ppower button on the projector or the
control. Then follow these steps to reset the lamp usage timer:

1. Press the

2. Use the menu navigation buttons to open the

Hours

3. When you see a confirmation prompt, highlight

4. When you’re finished, press the

Menu button on the projector or remote control.

Reset menu, then select Reset Lamp

.

Yes and press the Enter button.

Menu button to exit.

The lamp usage timer shows 0H until you’ve used the lamp for at least 10 hours.

On button on the remote

Maintenance 75

Checking the Projector Status

You can use the Info menu to view information about the current display settings and how
long the projection lamp has been in use. To access the Info menu:

1. Press the

2. Use the menu navigation buttons to open the

Menu button on the projector or remote control.

Info menu. The following information

appears:

■ Lamp Hours ■ 3D Format

■ Source ■ Sync Info

■ Input Signal ■ Video Signal

■ Resolution ■ Deep Color (color depth)

■ Scan Mode ■ Status (error information)

■ Refresh Rate ■ Serial Number

Note: The information displayed depends on the currently selected image source. The Lamp
Hours shows 0H until you’ve used the lamp for at least 10 hours.

The resolution indicates the total number of scan lines in the source signal. The number of visible
scan lines depends on the signal format standard and selected display settings (see page 89).

Storing the Projector

If you need to store the projector for an extended time, do the following:

■ Make sure the temperature of the storage area is within 14 to 140 °F (–10 to 60 °C).

■ Retract the adjustable front feet.

■ Remove the batteries from the remote control.

■ Pack the projector in its original packaging or equivalent.

76 Maintenance

Transporting the Projector

Note: Epson shall not be liable for any damages incurred during transportation.

The projector contains many glass and precision parts. When shipping the projector for
repairs, use the original packaging material if possible. If you do not have the original
packaging, use equivalent materials. Do not used materials that can become lodged in the
projector vents. Be sure the carrier is capable of transporting fragile equipment and is aware
that the projector is fragile.

Maintenance 77

Problem Solving

This section explains how to interpret the projector’s status lights, solve problems with the
picture and remote control, and contact technical support.

What To Do When the Lights Come On or Flash

The lights on top of the projector indicate the projector’s status and let you know when a
problem occurs.

If the projector isn’t working correctly, first press the P power button, let the projector cool
down, and unplug the power cord. Then plug the power cord back in and turn on the
projector. If this doesn’t solve the problem, check the status lights on top of the projector.

Note: If the power button and light don’t come on, they may have been turned off using the

Illumination setting (see page 56).

Lights indicating normal operation

Light state Cause and solution

All lights are off The projector is turned off.

Power light is off,
power button is on

78 Problem Solving

The projector is in standby mode. Press the
the projector or the

On button on the remote control to turn it on.

Ppower button on

Lights indicating normal operation

Light state Cause and solution

Power light flashes
blue, power button
is on

The projector is warming up. Wait for the picture to appear.

The projector is cooling down. Wait until the power light stops
flashing and remains off. Then press the
projector or the On button on the remote control to turn it back
on.

Ppower button on the

Power light and
power button are
on

Projection is in progress.

Lights indicating a problem

Light state Cause and solution

All lights are off The projector is not receiving power. Make sure the power cord is

connected securely at both ends.

The temperature
light flashes
orange

The temperature
light is red

The lamp light
flashes orange

High-speed cooling is in progress. If the temperature rises
further, projection will stop automatically. Clean or replace the
filter (see page 70). Also, make sure there is plenty of space
around the projector for ventilation.

If you are using the projector at an altitude above 4921 feet (1500
meters), turn on High Altitude Mode so the fan can cool the
projector properly (see page 57).

The projector is too hot, which turns off the lamp automatically.
Clean or replace the filter (see page 70). Also, make sure there is
plenty of space around the projector for ventilation.

If you are using the projector at an altitude above 4921 feet (1500
meters), turn on High Altitude Mode so the fan can cool the
projector properly (see page 57).

The lamp needs to be replaced.

The lamp light
flashes red

There is a problem with the lamp. If you just replaced the lamp,
make sure the lamp and its cover are securely installed (see
page 72). Turn off the projector and unplug it from the electrical
outlet. Wait for the lamp to cool, then remove the lamp and check
it for cracks. If the lamp isn’t cracked, reinstall it, plug the
projector into an outlet, and turn the power on. If this doesn’t fix
the problem, or if the lamp is cracked, contact Epson for
assistance (see page 86).

Problem Solving 79

Lights indicating a problem

Light state Cause and solution

The temperature
light flashes red

There is a fan or sensor problem. Turn off the projector and
unplug it from the electrical outlet. Then contact Epson for
assistance (see page 86).

Both warning
lights are
flashing red

There is an internal problem. Turn off the projector and unplug it
from the electrical outlet. Then contact Epson for assistance (see
page 86).

Solving Picture Problems

You cannot turn on the projector.

■ Make sure the power cord is connected and the power switch on the back of the projector

is turned on. Then wait a moment for the P power button to light up before pressing the
Ppower button on the projector or the

■ If you’ve set the Control Panel Lock, the control panel buttons are disabled; you must

use the remote control to turn on the projector (see page 37).

■ If you’ve set the Child Lock, you have to press the Ppower button on the projector for 3

seconds to turn on the projector, or use the remote control (see page 37).

No picture appears on the screen or you see the

■ Press one of the Source buttons on the remote control, or press the source button

on the projector, to select the correct input source. Allow a few seconds for the projector
to sync up after pressing the button.

On button on the remote control.

No Signal message displayed.

■ Press the Blank button on the remote control to make sure the picture hasn’t been turned

off temporarily.

■ Check that the power light is on and not flashing, and the lens cover is open.

■ The projector may be in standby (or sleep) mode. If the Ppower button is lit and the

power light is off, press the Ppower button to turn the projector back on.

■ Make sure your video equipment is turned on.

■ Make sure your cable(s) are connected correctly (see page 18).

80 Problem Solving

3D content does not display or does not display correctly.

■ Press the 2D/3D button on the remote control to switch to 3D viewing mode, if

necessary.

■ Make sure you are within the 3D viewing range (see page 12).

■ Make sure that the 3D glasses are fully charged and are paired with the projector.

■ Check that your video device and media are both 3D-compatible. Refer to the

documentation that came with your video device for more information.

■ If you are viewing 3D content from a video device or game console, press the Menu

button on the remote control, select the

3D Format. Make sure that the Auto option is selected.

■ If you are viewing a 3D television broadcast, you may have to manually select the 3D
Format

■ Make sure the Inverse 3D Glasses option is set to No (see page 46).

■ If your video device is connected to the WirelessHD Transmitter (PowerLite Home

setting (see page 47).

Signal menu, then select 3D Setup, then select

Cinema 5020UBe only), see page 85.

■ Check that your 3D glasses have not entered standby mode. Slide the power switch on

the 3D glasses into the

Off position, then back to the On position.

Only part of the picture is displayed, or the picture is distorted.

■ Press the Aspect button on the remote control to select a different aspect ratio (see

page 30).

■ If the Aspect is set to Zoom, you may need to use the Zoom Caption Pos. option to see

the top or bottom section of the screen so that subtitles are visible (see page 55).

■ Check the Overscan setting to make sure it’s adjusted correctly (see page 54).

■ Use the Position setting to reposition the image on the screen (see page 54).

■ If you’ve connected a computer and you see only half the image, make sure the

computer’s Dual Display setting is turned off.

■ If part of the image is cut off, reset the projector settings (see page 53).

■ If your video device is connected to the WirelessHD Transmitter (PowerLite Home

Cinema 5020UBe only), make sure the projector and transmitter are within the wireless
transmission range (see page 60).

Problem Solving 81

You’re using a computer and no picture appears on the screen.

If you’re using a Windows

■ Press the function key that lets you display on an external monitor. It’s often labeled with

an icon such as , but it may also be labeled
the

Fn key while pressing it. Check your laptop’s manual or online help.

®

laptop:

CRT/LCD. You may have to hold down

On most systems, the key lets you toggle between the LCD screen and the
projector, or display on both at the same time. Allow a few seconds for the projector to
sync up after pressing it.

■ If the function key doesn’t let you display simultaneously on both screens, you might

need to use the Display utility in the Windows Control Panel to make sure that both the
LCD screen and external monitor port are enabled. From the Windows Control Panel,
open the
then click
computer; you may need to click a

Display utility. In the Display Properties dialog box, click the Settings tab,

Advanced. The method for adjusting the setting varies from computer to

Monitor tab, then make sure the external Monitor

port is set as your primary display or enabled. See your computer manual or online help
for details.

If you’re using Mac OS X:

1. Open the

2. Select the

3. Click the

4. Check the

System Preferences utility and select Displays.

VGA Display or Color LCD option, if necessary.

Arrange or Arrangement tab.

Mirror Displays checkbox. (See your computer manual for details.)

The picture is upside-down or reversed.

Change the

Projection setting in the Settings menu (see page 55).

The picture isn’t rectangular.

■ If the image looks like or , make sure the projector is not tilted up or down, then

use the vertical keystone buttons to adjust the image (see page 26).

The picture contains static or noise.

■ Make sure the Input Signal is set correctly for your connected video equipment (see

page 56).

■ If you’re viewing still images and you notice flickering or horizontal lines, turn on the

Progressive setting (see page 43).

82 Problem Solving

■ Make sure your cables are securely connected at both ends.

■ If you’re using an extension cable, you may pick up interference if the cable is not

adequately shielded. You may need to use a signal amplifier for longer cables.

■ If you’re displaying the same image on your computer and projector screen, try turning

off your laptop’s LCD display (see page 82).

The picture is blurry.

■ Make sure the Input Signal is set correctly for your video equipment (see page 56).

■ There may be dirt on the lens. Clean the lens as described on page 68.

■ Adjust the focus (see page 29).

■ Make sure the lens is not fogged by condensation. If you’ve just moved the projector from

a cold environment, wait a couple of minutes before using it.

■ Adjust the Sharpness setting (see page 43).

■ If you’re projecting from a computer, you may need to adjust the Tracking and Sync

settings (see page 48).

The colors on the screen don’t look right.

■ Make sure the Input Signal is set correctly for your connected video equipment (see

page 56).

■ Press the Color Mode button on the remote control to select a different color mode (see

page 34).

■ Make sure your video cables are secure on both ends.

■ Check the brightness and contrast settings (see page 41).

■ Fine-tune the colors with the settings listed on page 45.

■ If the picture looks dark, you may need to replace the lamp. Check the lamp usage timer

to see how long the lamp has been in use (see page 76). Replace the lamp if it’s close to
the end of its service life (see page 72).

Problem Solving 83

Solving Remote Control Problems

The projector doesn’t respond to remote control commands.

■ Make sure you’re within about 32 feet (10 m) of the projector, and the remote control is

aimed at the projector’s front or back sensor within the ranges shown below.

32 ft (10 m)

■ You may need to replace the remote control batteries (see page 22). Press the

32 ft (10 m)

32 ft (10 m)32 ft (10 m)

illumination button and check if the buttons glow. If they don’t, replace the batteries.

■ Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in

direct sunlight.

■ Turn off nearby equipment that emits infrared energy, such as a radiant room heater.

■ Make sure there are no objects between the remote control and the IR receiver.

84 Problem Solving

Solving WirelessHD Problems (PowerLite Home Cinema 5020UBe Only)

The projector cannot display images from the WirelessHD Transmitter.

■ Open the WirelessHD reception monitor and check the strength of the WirelessHD

signal (see page 49). If the signal is weak, you may need to move the transmitter closer to
the projector or remove any large objects located between the transmitter and the
projector.

■ Make sure that your projector is connected to the correct WirelessHD device. It can take

up to 30 seconds for a signal to sync and appear after connecting. See “WirelessHD
Settings (PowerLite Home Cinema 5020UBe only)” on page 49 for more information.

■ You may need to reset the WirelessHD connection. Turn off both the WirelessHD

Transmitter and the projector. Start playback on your video device, then turn on the
WirelessHD Transmitter and the projector. Wait 10 seconds, then press the
button on the back of the transmitter.

■ Make sure the WirelessHD Transmitter is within 32 feet (10 m) of the projector, isn’t

obstructed by any large objects, and is not placed on a metal surface.

■ If the green and orange lights on the transmitter are flashing, the unit may be

overheating. Make sure the vents on the back of the transmitter are not blocked and that
the room temperature does not exceed 95 °F (35 °C).

Setup

■ If you are viewing wireless content, make sure that the WiHD light on the transmitter is

lit. If it isn’t, press the

WirelessHD images are displayed, but the picture quality is low.

The resolution and overall image quality are automatically adjusted based on the strength of
the WirelessHD signal. Check the WirelessHD reception (see page 49) and adjust the
position of the transmitter, if necessary.

Output button on the remote control or transmitter.

Problem Solving 85

Where to Get Help

Internet Support

Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or
epson.ca/support (Canada). Here you can access troubleshooting information, download

product documentation, and receive technical advice through email.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call [phone]. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing [phone] (US) or
[phone] (Canada), 6

PM, Pacific Time, Saturday.

4

Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.

Before you call, please have the following information ready:

■ Product name (PowerLite Home Cinema 5020UB/5020UBe)

■ Product serial number (located on the bottom of the projector or in the projector’s Info

menu)

AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to

AM to 6 PM, Pacific

■ Computer configuration, if you’re connected to a computer

■ Description of the problem

Purchase Supplies and Accessories

You can purchase screens, carrying cases, or other accessories from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). To purchase
online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

86 Problem Solving

Specifications

General

Type of display Poly-silicon TFT active matrix

Size of LCD panels 0.74 inch (18.8 mm) wide

Lens F=2.00 to 3.17

Resolution
(native format) 1920 × 1080 pixels, 1080p

Brightness Normal mode:

White light output up to 2400 lumens (ISO 21118 standard)
Color light output up to 2400 lumens

Dynamic contrast ratio Up to 320,000:1 (Auto Iris on)

Image size 30 to 300 inches (0.76 to 7.62 m)

Projection distance 2.85 to 62.83 feet (0.87 to 19.15 m)

Zoom ratio 1 to 2.1

Aspect ratio 16:9 (supports 4:3 to 16:10)

Fan noise level 22 to 32 dB

Lamp

Note: Lamp life will vary depending on mode selected, environmental conditions, and usage.
Brightness decreases over time.

Turn off this product when not in use to prolong the life of the projector.

Type UHE (Ultra High Efficiency), E-TORL

Power consumption 230 W

Lamp life 4000 hours (Normal mode)

5000 hours (ECO mode)

Part number V13H010L69

Remote Control

Range Approximately 32 feet (10 m)

Batteries AA × 2

Specifications 87

WirelessHD Transmitter (PowerLite Home Cinema 5020UBe only)

Usable frequency 60 GHz band (2 – 3 ch, QPSK, 16QAM, BPSK)

AC adapter 11 V DC / 1.64 A, 100-240 V AC, 50/60 Hz

Transmission range 32 feet (10 m)

WirelessHD standards Conforms to WirelessHD Ver. 1.0b

Operating temperature 41 to 95 °F (5 to 35 °C)

Copyright protection HDCP compatible

Dimensions Height:

2.0 inches (52 mm)

Width:

6.9 inches (175 mm)

Depth:

5.0 inches (128 mm)

Weight Approx. 1.3 lb (0.6 kg)

Operating altitude Up to 7500 feet (2286 meters)

Dimensions

Height 5.6 inches (140 mm), not including adjustable feet

Width 18.4 inches (466 mm)

Depth 15.6 inches (395 mm)

Weight 18.4 lb (8.3 kg) (PowerLite Home Cinema 5020UB)

Electrical

Rated frequency 50/60 Hz AC

Power supply 100 to 120 V AC:

Power consumption 100 to 120 V AC:

88 Specifications

18.9 lb (8.5 kg) (PowerLite Home Cinema 5020UBe)

3.7 A

200 to 240 V AC:

1.6 A

Operating:
357 W (Normal mode)
290 W (ECO mode)
Standby:

0.30 W (with HDMI Link enabled)

220 to 240 V AC:

Operating:
340 W (Normal mode)
278 W (ECO mode)
Standby:

0.39 W (with HDMI Link enabled)

Environmental

Temperature Operating: 41 to 95 °F (5 to 35 °C)

Storage: 14 to 140 °F (–10 to 60 °C)

Humidity Operating: 20 to 80% RH, non-condensing

Storage: 10 to 90% RH, non-condensing

Operating altitude Up to 7500 feet (2286 meters);

over 4921 feet (1500 meters), enable High Altitude mode
in the Operation menu (see page 57)

Safety

United States FCC Part 15B Class B (DoC)

UL60950-1 2

Canada ICES-003 Class B

CSA C22.2 No. 60950-1-07

Pixelworks DNX

™

ICs are used in this projector.

nd

edition

Compatible Video Formats

The projector supports analog video in NTSC, PAL, and SECAM formats, and it automatically adjusts
to the incoming signal. It can receive these formats as composite or component video—which it accepts
through the Video and Component ports, respectively.

The projector also supports digital video (SDTV, HDTV) and various monitor display formats. Digital
video is accepted by the HDMI and Component video ports. The PC port accepts analog RGB
computer monitor signals.

If necessary, you can select a different Aspect setting to optimize the image. The resolution at which the
image displays for a given setting depends on the currently active picture source, as listed in the
following tables.

Specifications 89

Composite video

Format

NTSC 60 720 × 480

PAL 50/60 720 × 576

SECAM 50 720 × 576

Refresh rate (Hz)

Resolution

Component video

Format/
Signal

SDTV

480i
576i
480p
576p

HDTV

720p
1080i
1080p

Refresh rate (Hz)

60
50
60
50

50/60
50/60
50/60

Resolution

720 × 480
720 × 576
720 × 480
720 × 576

1280 × 720
1920 × 1080
1920 × 1080

Analog RGB (computer display)

Signal Refresh rate (Hz) Resolution

VGA 60/72/75/85 640 × 480

56/60/72/

SVGA

XGA 60/70/75/85 1024 × 768

SXGA

WXGA

75/85 800 × 600

70/75/85
60/75/85
60/75/85

60
60
60/75/85

1152 × 864
1280 × 960
1280 × 1024

1280 × 768
1360 × 768
1280 × 800

HDMI

Signal Refresh rate (Hz) Resolution

VGA 60 640 × 480

SDTV
480i
576i
480p
576p

90 Specifications

60
50
60
50

720 × 480
720 × 576
720 × 480
720 × 576

Signal Refresh rate (Hz) Resolution

HDTV
720p
1080i
1080p

50/60
50/60
24/50/60

1280 × 720
1920 × 1080
1920 × 1080

3D mode

Signal Refresh rate (Hz) Resolution

HDTV
720p
1080i
1080p

50/60
50/60
24/50/60

1280 × 720
1920 × 1080
1920 × 1080

Note: When projecting with WirelessHD, DeepColor (10 to 12 bit color depth) 1080P 50/60Hz is
not supported.

3D format

Signal Refresh rate (Hz) Resolution 3D Format

HDTV
720p
1080i
1080p
1080p

50/60
50/60
50/60
24

1280 × 720
1920 × 1080
1920 × 1080
1920 × 1080

Frame Packing, Side by Side, Top and Bottom
Side by Side
Side by side
Frame Packing, Top and Bottom

ESC/VP21 Command Codes

You can use an AV controller with a 9-pin null modem serial cable to control the projector. You can
download the complete ESC/VP 21 Communication Manual for home theater projectors from the
Epson website at epson.com/support (U.S.) or epson.ca/support (Canada).

Specifications 91

Notices

Important Safety Information

Follow these safety instructions when setting up and using the projector:

■ Never look into the projector lens when the lamp is turned on; the bright light can damage your

eyes. Never let children look into the lens when it is on.

■ If you or any viewer experiences the following symptoms or other major discomfort from viewing

3D video images, immediately stop viewing and contact your health care provider: convulsions,
eye or muscle twitching, loss of awareness, altered vision, involuntary movements, disorientation,
eye strain, nausea/vomiting, dizziness, headaches, fatigue, or blurry/double vision that lasts longer
than few seconds. Do not engage in any potentially hazardous activity (such as driving a vehicle or
operating machinery) until your symptoms have completely gone away. If the symptoms persist,
discontinue use and do not resume stereoscopic 3D viewing without discussing your symptoms
with a health care provider / physician.

■ Some viewers may experience a seizure or blackout when exposed to flashing images or lights

contained in certain 3D content. Anyone who has a history of seizures, loss of awareness,
symptoms linked to an epileptic condition, or has a family history of epilepsy, should contact a
health care provider before using the 3D function. It is recommended that all viewers take regular
breaks while watching 3D video images or playing stereoscopic 3D games. The suggested breaks
are, at least 5 to 15 minutes after every 30 to 60 minutes of stereoscopic 3D content viewing.*

■ Due to the possible impact on vision development, viewers of 3D video images should be age 6 or

■ Watching the screen while sitting too close for an extended period of time may cause eye strain.

■ Viewing 3D content may cause dizziness and disorientation for some viewers. Therefore, to avoid

92 Notices

*Based on the guidelines issued by the 3D Consortium revised December 10, 2008. The length
and frequency of necessary breaks will vary from person to person. If you experience any
discomfort, you should immediately stop watching the 3D video images or playing stereoscopic
3D games until the discomfort ends; consult a heath care provider / physician if necessary.

older. Children and teenagers may be more susceptible to health issues associated with viewing in
3D and should be closely supervised to avoid prolonged viewing without rest.

Consult your projector manual to determine the ideal viewing distance.

injury do not place your projector or screen near open stairwells, balconies, or wires, and do not sit
near objects that could be broken if accidentally hit.

■ The following people should limit 3D content viewing:

People with a history of photosensitivity
People with heart disease
People in poor health
People who are sleep deprived
People who are physically tired
People under the influence of drugs or alcohol
Anyone who has ever experienced epileptic seizures or sensory disturbances triggered by flashing
light effects
SOME LIGHT PATTERNS MAY INDUCE SEIZURES IN PERSONS WITH NO PRIOR
HISTORY OF EPILEPSY.

■ Never open any cover on the projector, except the lamp and filter covers. Dangerous electrical

voltages inside the projector can severely injure you.

■ Except as specifically explained in this User’s Guide, do not attempt to service this product

yourself. Refer all servicing to qualified service personnel.

■ The projector and its accessories come packaged in plastic bags. Keep plastic bags away from small

children to avoid any risk of suffocation.

■ Don’t place the projector on an unstable cart, stand, or table. Also, don’t use the projector near

water or sources of heat.

■ Use the type of power source indicated on the projector. If you’re not sure of the power available,

consult your dealer or power company.

■ Place the projector near a wall outlet where the plug can be easily unplugged.

■ Don’t insert the plug into an outlet with dust present, and insert the plug firmly into the outlet.

Failure to do so could result in sparks or fire.

■ Don’t overload wall outlets, extension cords, or integral convenience receptacles. This can cause

fire or electric shock.

■ Don’t block the slots and openings in the projector case. They provide ventilation and prevent the

projector from overheating. Don’t operate the projector on a sofa, rug, or other soft surface, or in a
closed-in cabinet unless proper ventilation is provided.

■ Never push objects through the cabinet slots or spill liquid into the projector.

■ Unplug the projector from the wall outlet and refer servicing to qualified service personnel under

the following conditions: when the power cord or plug is damaged or frayed; if liquid has been
spilled into the projector, or if it has been exposed to rain or water; if it doesn’t operate normally
when you follow the operating instructions, or if it exhibits a distinct change in performance,
indicating a need for service; if it has been dropped or the housing has been damaged.

■ Don’t place the projector where the cord can be walked on. This may result in fraying or damage

to the plug.

■ Unplug the projector from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not

use liquid or aerosol cleaners.

■ The lamp(s) in this product contain mercury. Please consult your state and local regulations

regarding disposal or recycling. Do not put in the trash.

Notices 93

■ Allow the lamp to cool for one hour before replacing it.

■ Unplug the projector during lightning storms or when not in use for extended periods.

■ Don’t place the projector or remote control on top of heat-producing equipment.

■ If you use the projector in a country other than where you purchased it, use the correct power cord

for that country.

■ Don’t stand on the projector or place heavy objects on it.

■ Don’t use the projector outside of the required temperature range of 41 to 95 °F

(5 to 35 °C). Doing so may cause an unstable display and could lead to projector damage.

■ Don’t store the projector outside of the required temperature range of 14 to 140 °F

(–10 to 60 °C) or in direct sunlight for long periods of time. Doing so may cause damage
to the case.

WARNING: The cords included with this product contain chemicals, including lead, known to the
State of California to cause birth defects or other reproductive harm. Wash hands after handling. (This
notice is provided in accordance with Proposition 65 in Cal. Health & Safety Code § 25249.5 and
following.)

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is

■ Consult the dealer or an experienced radio/TV technician for help.

94 Notices

connected.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Seiko Epson Corporation. The information
contained herein is designed only for use with this Epson product. Epson is not responsible for any use
of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.

A Note Concerning Responsible Use of Copyrighted Materials

Epson encourages each user to be responsible and respectful of copyright laws when using any Epson
product. While some countries’ laws permit limited copying or reuse of copyrighted material in certain
circumstances, those circumstances may not be as broad as some people assume. Contact your legal
advisor for any questions regarding copyright law.

Notices 95

Trademarks

EPSON, PowerLite, and C2Fine are registered trademarks, and EPSON Exceed Your Vision is a registered
logomark of Seiko Epson Corporation.

PrivateLine is a registered trademark, DigiScan and AccuCinema are trademarks, and Extra Care is a service mark
of Epson America, Inc.

HDMI, the HDMI logo, and High-Definition Multimedia Interface are registered trademarks
of HDMI Licensing, LLC.

WirelessHD is a registered trademark of WirelessHD LLC.

General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.

This information is subject to change without notice.

© 2012 Epson America, Inc. 10/12

96 Notices

CPD-37765